Canon imagePROGRAF TM5200
Рейтинг
Модули
Platen, Feed Roller
Stand Unit 2
Electrical Parts
Covers, Paper Delivery Unit
Ink Tank, Purge Unit
Roll Preset Unit, Guide Lower Unit
Stand Unit
Printer, Accessories
Pinch Roller, Release Lever
CUTTER UNIT
Mist Duct Unit, Weste Ink Box
Carriage, Tube Unit, Film Strip
Детали Roll Preset Unit, Guide Lower Unit
| Деталь: | PLATEN, UNDER |
| Парткод: | QC5-9378-000 |
| Деталь: | SCREW, D, M3X8 |
| Парткод: | XA9-1671-000 |
| Цена: | 170 ₽ |
| Деталь: | PAPER FEED ROLLER UNIT |
| Парткод: | QL3-1029-000 |
| Деталь: | HOLDER, LF BACK UP |
| Парткод: | QC5-9376-000 |
| Деталь: | SCREW,W/WASHER,M4X8 |
| Парткод: | XB2-8400-805 |
| Деталь: | BUSH, LF SIDE |
| Парткод: | QC5-9422-000 |
| Деталь: | PAPER FEED ENCODER UNIT |
| Парткод: | QM4-6205-000 |
| Деталь: | FILM, TIMING SLIT DISK |
| Парткод: | QD1-2702-000 |
| Деталь: | LF CODEWHEEL COVER UNIT |
| Парткод: | QM4-6202-000 |
| Деталь: | COVER, LF ENCODER |
| Парткод: | QC5-9375-000 |
| Деталь: | SCREW,RS,M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | FLANGE, PULLEY |
| Парткод: | QC4-8784-000 |
| Деталь: | BELT, PAPER TRANSPORT |
| Парткод: | QC5-8098-000 |
| Деталь: | PAPER FEED MOTOR UNIT |
| Парткод: | QM4-6668-000 |
| Деталь: | SCREW, W/WASHER, M3X8 |
| Парткод: | XA9-1161-000 |
| Деталь: | SPRING, TENSION |
| Парткод: | QC5-8099-000 |
| Деталь: | PLATEN UNIT, TOP AWAY |
| Парткод: | QM4-5362-000 |
| Деталь: | PLATEN UNIT, TOP A |
| Парткод: | QM4-5348-000 |
| Деталь: | PLATEN UNIT, TOP B |
| Парткод: | QM4-5349-000 |
| Деталь: | PHOTO-INTERRUPTER |
| Парткод: | WG8-5677-000 |
| Деталь: | SCREW, HEX SOCKET M4X10 |
| Парткод: | QC4-9300-000 |
| Деталь: | SCREW, HEX SOCKET, M4X30 |
| Парткод: | QC4-9303-000 |
| Деталь: | BOX, ACCESSORY |
| Парткод: | QC6-3478-000 |
| Деталь: | PAPER GUIDE UNIT |
| Парткод: | QM4-5979-000 |
| Деталь: | SUPPORT, ROD |
| Парткод: | QC6-3481-000 |
| Деталь: | HOOK, BASKET |
| Парткод: | QC6-3482-000 |
| Деталь: | SCREW, STEPPED, M4 |
| Парткод: | QC4-9324-000 |
| Деталь: | CAP, STAND |
| Парткод: | QD1-2787-000 |
| Деталь: | SCREW, ALLEN, M8X16 |
| Парткод: | QC4-9330-000 |
| Деталь: | HOLDER, ROD, L |
| Парткод: | QC6-3483-000 |
| Деталь: | CASTER, W/STOPPER |
| Парткод: | QC4-9332-000 |
| Деталь: | SIDE ROD UNIT, AL L |
| Парткод: | QM4-6705-000 |
| Деталь: | SIDE ROD UNIT, AL R |
| Парткод: | QM4-6706-000 |
| Деталь: | SCREW, RS, M4X10 |
| Парткод: | XA9-0949-000 |
| Деталь: | BUSHING |
| Парткод: | XZ9-0697-000 |
| Деталь: | HOLDER, ROD, R |
| Парткод: | QC6-3485-000 |
| Деталь: | SUPPORT ROD UNIT |
| Парткод: | QM4-6691-000 |
| Деталь: | NUT |
| Парткод: | XB7-2301-009 |
| Деталь: | PAPER STOPPER UNIT |
| Парткод: | QC4-9319-000 |
| Деталь: | ROD, STOPPER 24 |
| Парткод: | QC5-6502-000 |
| Деталь: | SCREW, P, M3X8 |
| Парткод: | XB4-5300-807 |
| Деталь: | ROD, AL, C |
| Парткод: | QC5-6493-000 |
| Деталь: | JOINT, ROD |
| Парткод: | QC6-3493-000 |
| Деталь: | JOINT, SLIDE, L |
| Парткод: | QC4-9346-000 |
| Деталь: | JOINT, SLIDE, R |
| Парткод: | QC4-9347-000 |
| Деталь: | STOPPER, TRAY |
| Парткод: | QC6-3494-000 |
| Деталь: | TRAY |
| Парткод: | QC6-3495-000 |
| Деталь: | SPACER, BASKET |
| Парткод: | QC6-3496-000 |
| Деталь: | JOINT, C, L |
| Парткод: | QC6-3497-000 |
| Деталь: | JOINT, C, R |
| Парткод: | QC6-3498-000 |
| Деталь: | HANDLE, BASKET |
| Парткод: | QC4-9355-000 |
| Деталь: | BASKET |
| Парткод: | QC6-3499-000 |
| Деталь: | ROD, AL, A, 24 |
| Парткод: | QC5-6504-000 |
| Деталь: | ROD, AL, B, 24 |
| Парткод: | QC5-6498-000 |
| Деталь: | ROD, STOPPER, AL 24 |
| Парткод: | QC5-6495-000 |
| Деталь: | ROD, AL, D, 24 |
| Парткод: | QC5-6499-000 |
| Деталь: | LINK ARM UNIT (L) |
| Парткод: | QM4-6703-000 |
| Деталь: | LINK ARM UNIT (R) |
| Парткод: | QM4-6704-000 |
| Деталь: | SCREW, TAPPING, PAN HEAD, M3X12 |
| Парткод: | XB4-6301-205 |
| Деталь: | SCREW, TAPPING, PAN HEAD, M3X25 |
| Парткод: | XB4-6302-505 |
| Деталь: | RIVET |
| Парткод: | XD9-0179-000 |
| Деталь: | LEVER, DETECT SENSOR |
| Парткод: | QC5-9928-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | DETECT MICRO SWITCH |
| Парткод: | WC4-5376-000 |
| Деталь: | WIRELESS LAN UNIT |
| Парткод: | QM4-6721-000 |
| Деталь: | SENSOR, HUMIDITY |
| Парткод: | WP2-5410-000 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | MAIN PCB UNIT |
| Парткод: | QM4-6713-000 |
| Деталь: | MAIN PCB UNIT |
| Парткод: | QM4-6714-000 |
| Деталь: | SCREW, TP, M3X6 (S) |
| Парткод: | XB6-7300-605 |
| Деталь: | SCREW, MACH. BH, M3X4 |
| Парткод: | XB1-2300-405 |
| Деталь: | HDD, MQ01ABF050 |
| Парткод: | WM2-5303-000 |
| Деталь: | HDD CABLE ASSY |
| Парткод: | QK2-1752-000 |
| Деталь: | POWER SUPPLY UNIT |
| Парткод: | QK2-2883-000 |
| Деталь: | HARNESS ASSY, INLET |
| Парткод: | QM7-5690-000 |
| Деталь: | BACKUP PCB UNIT |
| Парткод: | QM7-5670-000 |
| Деталь: | WIRELESS LAN FFC UNIT |
| Парткод: | QM4-6730-000 |
| Деталь: | HARNESS ASSY, POWER SUPPLY |
| Парткод: | QM7-5688-000 |
| Деталь: | HARNESS ASSY, R |
| Парткод: | QM7-5698-000 |
| Деталь: | HARNESS ASSY, L |
| Парткод: | QM7-5701-000 |
| Деталь: | USB HOST PCB ASSY |
| Парткод: | QM4-6702-000 |
| Деталь: | HARNESS ASSY, PANEL LVDS |
| Парткод: | QM7-5705-000 |
| Деталь: | CABLE, USB RELAY |
| Парткод: | QK2-2907-000 |
| Деталь: | SCREW,RS,M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, BH3X8 |
| Парткод: | XB6-7300-805 |
| Деталь: | SCREW, MACH,PAN HEAD, M3X8 |
| Парткод: | XB6-7300-609 |
| Деталь: | SCREW, CROSS-RECESS, FCH |
| Парткод: | XB1-2400-607 |
| Деталь: | WASHER, TOOTHED LOCK, M4 |
| Парткод: | XD1-4200-402 |
| Деталь: | COVER UNIT, INK TANK R |
| Парткод: | QM4-6188-000 |
| Деталь: | COVER UNIT, INK TANK R |
| Парткод: | QM4-6189-000 |
| Деталь: | COVER UNIT, INK TANK R |
| Парткод: | QM4-6192-000 |
| Деталь: | COVER UNIT, INK TANK R |
| Парткод: | QM4-6193-000 |
| Деталь: | COVER UNIT, SIDE R |
| Парткод: | QM4-6187-000 |
| Деталь: | COVER UNIT, SIDE R |
| Парткод: | QM4-5997-000 |
| Деталь: | CAP, SIDE |
| Парткод: | QC5-9315-000 |
| Деталь: | COVER UNIT, TOP R |
| Парткод: | QM4-6167-000 |
| Деталь: | OPERATION PANEL UNIT |
| Парткод: | QM4-6165-000 |
| Деталь: | COVER UNIT, FRONT R |
| Парткод: | QM4-6196-000 |
| Деталь: | COVER UNIT, SIDE L |
| Парткод: | QM4-6186-000 |
| Деталь: | CAP2, ROLL COVER LEFT L |
| Парткод: | QC5-9260-000 |
| Деталь: | CAP1, ROLL COVER LEFT L |
| Парткод: | QC5-9927-000 |
| Деталь: | COVER UNIT, TOP L |
| Парткод: | QM4-5996-000 |
| Деталь: | COVER UNIT, INK TANK L |
| Парткод: | QM4-6162-000 |
| Деталь: | COVER UNIT, FRONT L |
| Парткод: | QM4-6197-000 |
| Деталь: | COVER, REAR |
| Парткод: | QC5-9301-000 |
| Деталь: | COVER UNIT, TOP |
| Парткод: | QM4-6159-000 |
| Деталь: | GUIDE PAPER DELIVERY UNIT R |
| Парткод: | QM4-6682-000 |
| Деталь: | SHEET, SLIP STOPPER |
| Парткод: | QC4-8831-000 |
| Деталь: | COVER, MAINTENANCE CARTRIDGE |
| Парткод: | QC5-9417-000 |
| Деталь: | COVER, GUIDE PAPER DELIVERY |
| Парткод: | QC5-9421-000 |
| Деталь: | SCREW,TAPPING,TRUSS HEAD,M4X10 |
| Парткод: | XB4-7401-005 |
| Деталь: | SCREW, D, M3X8 |
| Парткод: | XA9-1671-000 |
| Цена: | 170 ₽ |
| Деталь: | HARNESS ASSY, TOP COVER |
| Парткод: | QM7-5692-000 |
| Деталь: | SCREW,RS,M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, HEX SOCKET M4X10 |
| Парткод: | QC4-9300-000 |
| Деталь: | INK SUPPLY TANK UNIT R |
| Парткод: | QM4-5966-000 |
| Деталь: | LEVER, INK TANK |
| Парткод: | QC4-9127-000 |
| Деталь: | INK TANK PCB UNIT |
| Парткод: | QM7-5668-000 |
| Деталь: | MOTOR UNIT, W/ENCODER |
| Парткод: | QM4-6727-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | SCREW, BH 2.6X4 |
| Парткод: | XB1-2260-409 |
| Деталь: | SCREW, P, M3X8 |
| Парткод: | XB4-5300-807 |
| Деталь: | INK SUPPLY TANK UNIT L |
| Парткод: | QM4-5971-000 |
| Деталь: | PURGE UNIT |
| Парткод: | QM4-6171-000 |
| Деталь: | ABSORBER, CAP |
| Парткод: | QC5-6203-000 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | HEAD MANAGEMENT SENSOR UNIT |
| Парткод: | QM4-6180-000 |
| Деталь: | HARNESS ASSY, TANK R RLY |
| Парткод: | QM7-5697-000 |
| Деталь: | HARNESS ASSY, HEAD MANAGEMENT |
| Парткод: | QM7-5706-000 |
| Деталь: | COUPLING, CR LIFT DRIVE |
| Парткод: | QC5-9340-000 |
| Деталь: | SPRING, COMPRESSION |
| Парткод: | QD1-1970-000 |
| Деталь: | GEAR, CR COUPLING |
| Парткод: | QC5-9341-000 |
| Деталь: | DOUBLE GEAR, CR LIFT DRIVE |
| Парткод: | QD1-1968-000 |
| Деталь: | IDLE GEAR, LIFT |
| Парткод: | QC5-9344-000 |
| Деталь: | DOUBLE GEAR, CR LIFT2 |
| Парткод: | QC5-9345-000 |
| Деталь: | SCREW,RS,M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | EXHAUST MIST AIR PASS UNIT, HP |
| Парткод: | QM4-5990-000 |
| Деталь: | DAMPER HOLDER UNIT R |
| Парткод: | QM4-6720-000 |
| Деталь: | GUIDE, HARNESS, ROLL COVER HP |
| Парткод: | QC6-3437-000 |
| Деталь: | HOLDER, SPOOL IN R |
| Парткод: | QC5-9243-000 |
| Деталь: | RAIL, SPOOL, RIGHT |
| Парткод: | QC5-9261-000 |
| Деталь: | CAP, ROLL SIDE R |
| Парткод: | QC5-9247-000 |
| Деталь: | SCREW,RS,M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW,TAPPING,TRUSS HEAD,M4X10 |
| Парткод: | XB4-7401-005 |
| Деталь: | SCREW, D, M3X8 |
| Парткод: | XA9-1671-000 |
| Цена: | 170 ₽ |
| Деталь: | GUIDE, PAPER LOWER R |
| Парткод: | QC5-9244-000 |
| Деталь: | GUIDE, PAPER LOWER L |
| Парткод: | QC5-9255-000 |
| Деталь: | BASE1, ROLL PRESET L |
| Парткод: | QC5-9256-000 |
| Деталь: | BASE2, ROLL PRESET L |
| Парткод: | QC5-9257-000 |
| Деталь: | HOLDER, SPOOL IN L |
| Парткод: | QC5-9254-000 |
| Деталь: | RAIL, SPOOL, LEFT |
| Парткод: | QC4-9254-000 |
| Деталь: | COVER, ARB GEAR |
| Парткод: | QC5-9276-000 |
| Деталь: | MOTOR UNIT, W/ENCODER |
| Парткод: | QM4-6727-000 |
| Деталь: | GEAR, ARB 3 |
| Парткод: | QC5-9272-000 |
| Деталь: | GEAR, IS DRIVE |
| Парткод: | QD1-1841-000 |
| Деталь: | GEAR, ARB 1 |
| Парткод: | QC5-9270-000 |
| Деталь: | GEAR, ARB 2 |
| Парткод: | QC5-9271-000 |
| Деталь: | SCREW, BH 2.6X4 |
| Парткод: | XB1-2260-409 |
| Деталь: | CUT WASHER |
| Парткод: | QD1-1441-000 |
| Деталь: | SPRING, TORSION |
| Парткод: | QC4-8810-000 |
| Деталь: | SPRING, TORSION |
| Парткод: | QC4-8808-000 |
| Деталь: | ROLL COVER UNIT |
| Парткод: | QM4-2858-010 |
| Деталь: | SCREW, M4X10 |
| Парткод: | XB4-5401-007 |
| Деталь: | GUIDE LOWER UNIT |
| Парткод: | QM4-6203-000 |
| Деталь: | CAP1, ROLL COVER RIGHT |
| Парткод: | QC5-9250-000 |
| Деталь: | CAP2, ROLL COVER RIGHT |
| Парткод: | QC5-9251-000 |
| Деталь: | CAP3, ROLL COVER RIGHT |
| Парткод: | QC5-9252-000 |
| Деталь: | COVER SUPPORT |
| Парткод: | QC5-9262-000 |
| Деталь: | ROLL PRESET UNIT R |
| Парткод: | QM4-6731-000 |
| Деталь: | AIR DAMPER UNIT |
| Парткод: | QM4-6724-000 |
| Деталь: | SCREW, HEX SOCKET M4X10 |
| Парткод: | QC4-9300-000 |
| Деталь: | SCREW, TP, M3X6 |
| Парткод: | XB6-7300-605 |
| Деталь: | SCREW, HEX SOCKET M4X10 |
| Парткод: | QC4-9300-000 |
| Деталь: | SCREW, HEX SOCKET, M4X30 |
| Парткод: | QC4-9303-000 |
| Деталь: | BOX, ACCESSORY |
| Парткод: | QC6-3478-000 |
| Деталь: | PAPER GUIDE UNIT |
| Парткод: | QM4-5979-000 |
| Деталь: | SUPPORT, ROD |
| Парткод: | QC6-3481-000 |
| Деталь: | HOOK, BASKET |
| Парткод: | QC6-3482-000 |
| Деталь: | SCREW, STEPPED, M4 |
| Парткод: | QC4-9324-000 |
| Деталь: | CAP, STAND |
| Парткод: | QD1-2787-000 |
| Деталь: | SCREW, ALLEN, M8X16 |
| Парткод: | QC4-9330-000 |
| Деталь: | HOLDER, ROD, L |
| Парткод: | QC6-3483-000 |
| Деталь: | CASTER, W/STOPPER |
| Парткод: | QC4-9332-000 |
| Деталь: | GUIDE, BASKET |
| Парткод: | QC6-5442-000 |
| Деталь: | ROD, SIDE AL |
| Парткод: | QC5-6505-000 |
| Деталь: | HOLDER, ROD, R |
| Парткод: | QC6-3485-000 |
| Деталь: | BASKET |
| Парткод: | QC6-3499-000 |
| Деталь: | JOINT, ROD |
| Парткод: | QC6-5446-000 |
| Деталь: | ROD, AL 24 |
| Парткод: | QC5-6507-000 |
| Деталь: | SUPPORT ROD UNIT |
| Парткод: | QM4-6691-000 |
| Деталь: | NUT |
| Парткод: | XB7-2301-009 |
| Деталь: | PAPER STOPPER UNIT |
| Парткод: | QC4-9319-000 |
| Деталь: | ROD, STOPPER 24 |
| Парткод: | QC5-6502-000 |
| Деталь: | SCREW, P, M3X8 |
| Парткод: | XB4-5300-807 |
| Деталь: | SCREW, TAPPING, PAN HEAD, M3X25 |
| Парткод: | XB4-6302-505 |
| Деталь: | SIDE ROD UNIT, AL L |
| Парткод: | QM4-6705-000 |
| Деталь: | SIDE ROD UNIT, AL R |
| Парткод: | QM4-6706-000 |
| Деталь: | SCREW, RS, M4X10 |
| Парткод: | XA9-0949-000 |
| Деталь: | BUSHING |
| Парткод: | XZ9-0697-000 |
| Деталь: | ROD, AL, C |
| Парткод: | QC5-6493-000 |
| Деталь: | JOINT, ROD |
| Парткод: | QC6-3493-000 |
| Деталь: | JOINT, SLIDE, L |
| Парткод: | QC4-9346-000 |
| Деталь: | JOINT, SLIDE, R |
| Парткод: | QC4-9347-000 |
| Деталь: | STOPPER, TRAY |
| Парткод: | QC6-3494-000 |
| Деталь: | TRAY |
| Парткод: | QC6-3495-000 |
| Деталь: | SPACER, BASKET |
| Парткод: | QC6-3496-000 |
| Деталь: | JOINT, C, L |
| Парткод: | QC6-3497-000 |
| Деталь: | JOINT, C, R |
| Парткод: | QC6-3498-000 |
| Деталь: | HANDLE, BASKET |
| Парткод: | QC4-9355-000 |
| Деталь: | ROD, AL, A, 24 |
| Парткод: | QC5-6504-000 |
| Деталь: | ROD, AL, B, 24 |
| Парткод: | QC5-6498-000 |
| Деталь: | ROD, STOPPER, AL 24 |
| Парткод: | QC5-6495-000 |
| Деталь: | ROD, AL, D, 24 |
| Парткод: | QC5-6499-000 |
| Деталь: | LINK ARM UNIT (L) |
| Парткод: | QM4-6703-000 |
| Деталь: | LINK ARM UNIT (R) |
| Парткод: | QM4-6704-000 |
| Деталь: | SCREW, TAPPING, PAN HEAD, M3X12 |
| Парткод: | XB4-6301-205 |
| Деталь: | RIVET |
| Парткод: | XD9-0179-000 |
| Деталь: | SPOOL FLANGE UNIT L |
| Парткод: | QM4-6686-000 |
| Деталь: | SPOOL 3INCH ATTACHMENT UNIT |
| Парткод: | QM4-6690-000 |
| Деталь: | SPOOL SHAFT UNIT S |
| Парткод: | QM4-6688-000 |
| Деталь: | RING, E |
| Парткод: | XD2-1100-642 |
| Деталь: | CAP, SPOOL L |
| Парткод: | QC5-9282-000 |
| Деталь: | GEAR, SPOOL |
| Парткод: | QC5-9283-000 |
| Деталь: | PIN, PARALLEL |
| Парткод: | XD3-2200-142 |
| Деталь: | BUSHING, POM |
| Парткод: | QC5-9279-000 |
| Деталь: | RETAINING RING (E-TYPE) |
| Парткод: | XD2-1100-322 |
| Деталь: | HOLD PIN4 |
| Парткод: | QC4-9195-000 |
| Деталь: | HOLD PIN5 |
| Парткод: | QC6-5450-000 |
| Деталь: | SPOOL FLANGE UNIT R |
| Парткод: | QM4-6725-000 |
| Деталь: | CAP, SPOOL R |
| Парткод: | QC5-9280-000 |
| Деталь: | SCREW,RS,M3X8 |
| Парткод: | XA9-1386-000 |
| Деталь: | ROLL HOLDER UNIT (R) |
| Парткод: | QM4-2879-000 |
| Деталь: | PLATEN CLEANER BRUSH |
| Парткод: | QD1-2729-000 |
| Деталь: | CORD, GROUNDING |
| Парткод: | QK2-0830-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-3316-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-3318-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1743-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1745-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1747-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1749-000 |
| Деталь: | SHAFT, RELEASE |
| Парткод: | QC5-9941-000 |
| Деталь: | GEAR, MANUAL PR RELEASE |
| Парткод: | QC6-3433-000 |
| Деталь: | SCREW, BH3X8 S |
| Парткод: | XB6-7300-805 |
| Деталь: | DETECT MICRO SWITCH |
| Парткод: | WC4-5376-000 |
| Деталь: | SPRING, TENSION |
| Парткод: | QC4-9296-000 |
| Деталь: | RELEASE LEVER UNIT |
| Парткод: | QM4-6204-000 |
| Деталь: | FEED GUIDE UNIT (U) |
| Парткод: | QM4-2802-010 |
| Деталь: | PAPER GUIDE ROLLER UNIT |
| Парткод: | QM4-2766-000 |
| Деталь: | PINCH ROLLER UNIT |
| Парткод: | QM4-2765-000 |
| Деталь: | SPRING, TORSION |
| Парткод: | QC4-8795-000 |
| Деталь: | SCREW,RS,M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | CUTTER UNIT |
| Парткод: | QM4-6672-000 |
| Деталь: | SCREW, TP, M3X8 |
| Парткод: | XA9-1648-000 |
| Деталь: | CUTTER MOTOR UNIT, W/ENCODER |
| Парткод: | QM4-6701-000 |
| Деталь: | SCREW, MACH. BH, M3X4 |
| Парткод: | XB1-2300-405 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | SCREW, D, M3X8 |
| Парткод: | XA9-1671-000 |
| Цена: | 170 ₽ |
| Деталь: | MCG GUIDE UNIT |
| Парткод: | QM4-6182-000 |
| Деталь: | ROM BOARD UNIT |
| Парткод: | QM4-6183-000 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | SCREW,RS,M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | FRONT MIST DUCT UNIT |
| Парткод: | QM4-5993-000 |
| Деталь: | EXHAUST MIST DUCT UNIT |
| Парткод: | QM4-5995-000 |
| Деталь: | WASTE INK BOX UNIT, HP |
| Парткод: | QM4-5984-000 |
| Деталь: | WASTE INK BOX UNIT, CENTER |
| Парткод: | QM4-5985-000 |
| Деталь: | SUCTION FAN UNIT |
| Парткод: | QM4-5987-000 |
| Деталь: | GUIDE, UNDER PLATEN DUCT |
| Парткод: | QC5-9221-000 |
| Деталь: | GUIDE PAPER HOLD UNIT, W/SPUR |
| Парткод: | QM4-6734-000 |
| Деталь: | HARNESS ASSY, MTC |
| Парткод: | QM7-5693-000 |
| Деталь: | INK TUBE UNIT |
| Парткод: | QM4-5962-000 |
| Деталь: | JOINT LEVER B |
| Парткод: | QC4-9233-000 |
| Деталь: | LEVER, TUBE |
| Парткод: | QC5-6087-000 |
| Деталь: | CARRIAGE UNIT |
| Парткод: | QM4-6733-000 |
| Деталь: | HEAD LEVER UNIT |
| Парткод: | QM4-5871-000 |
| Деталь: | SPRING, HEAD LEVER |
| Парткод: | QC4-8947-000 |
| Деталь: | COUPLING, CARRIAGE |
| Парткод: | QC5-6088-000 |
| Деталь: | COVER, PI SENSOR, CR |
| Парткод: | QD1-1926-000 |
| Деталь: | COVER, ENCODER SENSOR |
| Парткод: | QC5-9932-000 |
| Деталь: | SCREW M2X8 |
| Парткод: | XB4-7200-805 |
| Деталь: | MULTI SENSOR UNIT |
| Парткод: | QM4-5977-000 |
| Деталь: | CARRIAGE ENCODER PCB UNIT |
| Парткод: | QM7-5665-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | SCREW, TP, M3 PAN HEAD, M2.6X8 |
| Парткод: | QU1-9070-000 |
| Деталь: | SCREW BH2 X4 |
| Парткод: | XB1-2200-405 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | BELT, CARRIAGE |
| Парткод: | QC4-9441-000 |
| Деталь: | IDLER PULLEY ASSY |
| Парткод: | QM4-6726-000 |
| Деталь: | SPRING, PLATE, PULLEY |
| Парткод: | QC5-9338-000 |
| Деталь: | SPRING, COMPRESSION |
| Парткод: | QC4-9295-000 |
| Деталь: | SCALE, LINEAR |
| Парткод: | QC4-9427-000 |
| Деталь: | SPRING, TENSION |
| Парткод: | QC4-9294-000 |
| Деталь: | MOTOR, DC |
| Парткод: | QK1-5068-000 |
| Деталь: | BASE, FLEXIBLE CABLE |
| Парткод: | QC5-9349-000 |
| Деталь: | HOLDER, FLEXIBLE CABLE |
| Парткод: | QC6-3405-000 |
| Деталь: | SCREW, TP, M3X6 (S) |
| Парткод: | XB6-7300-605 |
| Деталь: | SPRING, TUBE LEVER |
| Парткод: | QC4-9297-000 |
Коды ошибок
001112 2E3D
001215 200D
001215 2016
001215 2E3C
002121 2010
002221 200C
002221 2017
002221 2018
003130 201C
003130 201D
004040 2019
100x
1012
1021
1051
1052
1053
1054
1055
140x
141x
1701
1702
1703
1706
1707
1708
1709
1800
1801
1802
1803
1804
1900
1901
1902
1903
1906
1907
1908
1910
200E, 200F
202B
2060
231x
2405
2406
2407
2408
2409
240A
250x
252x
254x
258x
25Bx
270x
271x
273x
27Dx
27Ex
2800
2802
280D
2812
2816
2817
2818
2819
281A
281B
2829
2901
2902
2905
2906
2907
2D03
2D04
2E02
2E08
2E09
2E0A
2E0B
2E10
2E11
2E15
2E1B
2E20
2E21
2E30
2E33
2E38
2E40
2E42
2E43
2E45
2E75
2EA3
2EA4
2EA5
2EA6
2EA7
2EA8
2EA9
2EAA
2EAB
2EBC
2F6A
2F6B
2F7C
3000
3001
3002
3003
3004
3005
3006
3007
3008
3009
3010
3011
3012
3013
3014
3015
3016
3017
3018
3022
3023
3024
3025
3026
3027
3028
3029
3030
3031
3032
3033
3034
3035
3036
3210
3220
3250
3270
3280
3290
3291
32A0
32A1
32B0
32B1
32C0
32D0
32D1
32F0
3305
3400
3410
3420
3430
3431
3440
3441
3450
3451
3460
EC01 2F90
EC01 2F95
EC02 2F42
EC03 403A
EC03 4061
EC04 2F31
EC05 2F92
EC06 2F9A
EC06 2F9B
EC06 2F9C
EC07 4060
EC0F 2F96
EC11 2F2A
EC12 2F29
EC12 2F2B
EC12 2F2C
EC13 2F17
EC15 2E23
EC16 2021
EC16 2022
EC16 2027
EC16 202A
EC16 2038
EC19 2F21
EC21 282D
EC21 282E
EC21 2F43
EC21 2F44
EC21 2F50
EC21 2F51
EC21 2F53
EC21 2F54
EC21 2F56
EC21 2F57
EC21 2F58
EC21 2F59
EC21 2F60
EC21 2F61
EC21 2F62
EC21 2F67
EC21 2F6D
EC21 2F70
EC21 2F71
EC21 2F72
EC21 2F73
EC21 2F74
EC21 2F75
EC21 2F7E
EC21 2F7F
EC22 2F30
EC22 2F47
EC22 4001
EC23 260E
EC23 2F11
EC23 2F18
EC23 2F32
EC24 4049
EC24 404A
EC24 404B
EC25 2F16
EC25 4001
EC31 2F1C
EC31 2F1D
EC31 2F1E
EC31 2F22
EC31 4001
EC32 4001
EC33 2601
EC33 2F3A
EC33 2F3D
EC33 2F3E
EC34 2602
EC34 2F3B
EC35 2603
EC35 2F3C
EC3F 2F40
EC3F 2F41
EC41 4001
EC43 4001
EC44 4001
EC47 4001
EC48 4001
EC51 203C
EC51 2F07
EC51 2F14
EC51 2F15
EC51 2FDD
EC51 2FDE
EC51 2FDF
EC51 3000
EC51 3001
EC51 3002
EC51 3003
EC51 3004
EC51 3005
EC51 3006
EC51 3100
EC51 3101
EC51 3102
EC51 3103
EC51 3104
EC51 3105
EC51 3106
EC51 3107
EC51 3108
EC51 3109
EC51 3110
EC51 3301
EC51 3302
EC51 3303
EC51 3304
EC51 3306
EC51 3307
EC51 3308
EC51 3309
EC51 330A
EC51 4041
EC51 4042
EC51 4045
EC51 4047
EC51 404C
EC51 404D
EC51 4070
EC51 4071
EC51 4072
EC51 5001
EC51 5002
EC51 5003
EC52 4038
EC52 4039
EC54 290A
EC54 401A
EC54 405A
EC54 405B
EC55 2F20
EC55 2F24
EC55 2F6C
EC56 2FE0
EC57 4040
EC57 404F
EC58 2F12
FF0000 2E3F
Описание
| Error code: | 001112 2E3D |
| Description: | Paper feeding failure (support number: 1300) |
| Causes: | When the paper passes PAPER ENTRY SENSOR, the multi sensor fails to detect the paper edge*. *This error occurs when the LF roller is catching the paper. |
| Remedy: | 1 Release the release lever. Reload the paper. (Check remained paper pieces and check the paper tip condition.) The error is removed Complete. The error is not removed Go to 2. 2 Check if the pinch roller is nipping the media. Nipping Replace PINCH ROLLER UNIT. Not nipping Replace PAPER ENTRY SENSOR. 3 Check other suspected cause. • Media related cause. (size, media type mismatch, turn-up at the tip of the paper) • Curly bottom tip of the roll paper. • Avoid the paper with strong stiffness or heavy roll paper. |
| Error code: | 001215 200D |
| Description: | Paper detection failure (at the tip of the paper) (support number: 1322) |
| Causes: | The multi sensor fails to detect the tip of the cut sheet. |
| Remedy: | 1 Check each condition. • The paper loading position. • Loading of curled paper. • Pulling out of cut sheets just before printing. 2 Check other suspected cause. • When using clear film, paper size may not be detected if ink is stained on the platen. In this case, open the top cover and clean the whole platen. |
| Error code: | 001215 2016 |
| Description: | Paper feeding failure (support number: 1300) |
| Causes: | The length of the cut paper in feed direction detected by PAPER ENTRY SENSOR during printing is different from that of which detected during paper feeding.* *The change of the cut paper feed amount due to some reasons such as paper jam may cause this error. |
| Remedy: | 1 • Remove the paper when it is jamming inside. • Reload papers when papers are not jammed inside. |
| Error code: | 001215 2E3C |
| Description: | Paper feeding failure (cut sheet) (support number: 1300, alarm code: -) |
| Causes: | PAPER ENTRY SENSOR detects no paper loaded on the printer when the printing starts. |
| Remedy: | 1 Lift the release lever up, and reload the cut sheet. |
| Error code: | 002121 2010 |
| Description: | Skew (support number: 1317) |
| Causes: | During the paper feeding, the multi sensor detects that the paper edge at home position side moved +/-1mm or more (for cut paper, +/-2mm or more) off the original edge position per 300mm feeding. |
| Remedy: | 1 • Reload the paper. • Remove the roll holder. Put the roll paper into the spool until it hits the frange. Set the roll holder to the printer. • Select “OFF” or “Loose” in [Skew detection accuracy] in the printer menu.* *Skew printing causes paper jam, failure in image, or stain on the platen, which may cause ink smear on the reverse side of the paper in the next printing. |
| Error code: | 002221 200C |
| Description: | Paper detection failure (at the tip of the paper) (support number: 1322) |
| Causes: | The multi sensor fails to detect the tip of the roll paper. |
| Remedy: | 1 Check each condition. • The paper loading position. • Loading of curled paper. • Pulling out of roll paper just before printing. 2 Check other suspected cause. • When using clear film, paper size may not be detected if ink is stained on the platen. In this case, open the top cover and clean the whole platen. |
| Error code: | 002221 2017 |
| Description: | Paper detection failure (at the right edge of the paper) (support number: 1322) |
| Causes: | The multi sensor detected that the paper edge at home position side was off 5mm during paper feeding.* *Loading the paper being off the reference position may also cause this error. |
| Remedy: | 1 Lift the lever up to release the error. Check the right edge position, and reload or replace the paper. |
| Error code: | 002221 2018 |
| Description: | Paper detection failure (at the left edge of the paper) (support number: 1322) |
| Causes: | The multi sensor failed to detect the away side paper edge during paper feeding.* *Feeding clear films may cause this error. |
| Remedy: | 1 Change [Detect paper width] in printer menu to “Disable”. |
| Error code: | 003130 201C |
| Description: | Sheet edge detection error during printing - cut sheet (support number: 1300) |
| Causes: | The paper width was changed +/-10mm or more at the home position side paper edge or away side paper edge during printing with border.* *The assumed situation is the folded paper during paper feeding. |
| Remedy: | 1 Lift the lever up to remove the error, then reload or replace the paper |
| Error code: | 003130 201D |
| Description: | Paper edge detection error during printing - roll paper (support number: 1300) |
| Causes: | The paper width was changed +/-10mm or more at the home position side paper edge or away side paper edge during printing with border.* *The assumed situation is the folded paper during paper feeding. |
| Remedy: | 1 Lift the lever up to remove the error, then reload or replace the paper. |
| Error code: | 004040 2019 |
| Description: | Cut failure (support number: 4920) Memo: Job will be canceled when the error is removed. |
| Causes: | This error occurs in the following conditions. • Neither the number of cutter motor rotations nor rotation speed satisfy the specified rotation number and rotation speed during cutting. • The edge detection position is off +/-5mm or more from the reference position in edge detection after cutting. |
| Remedy: | 1 • The cut paper is remaining on the ejection guide. => Remove the remaining paper. • The foreign substance around the ejection guide hits the cutter blade. => Remove the foreign substance. • The media is not used in the recommended use environment. => Use the media in the recommended environment..* • The paper in use does not support [Automatic cut]. => Select [User cut] for roll paper cut setting and cut the roll paper with scissors. • Replace the cutter blade, in the case other than above. *See the user manual for recommended use environment. |
| Error code: | 100x |
| Description: | Low ink in the ink tank (support number: 1500, alarm code: -) Ink colors are identified with the last number of detail codes. |
| Causes: | The ink level detection pin in the ink tank is detected as inactive. |
| Remedy: | Prepare for ink tank replacement. |
| Error code: | 1012 |
| Display: | Problem with Printhead R Chk printing results |
| Description: | Printhead R non-ejection warning (doublehead model) (Check printout/ possible to continue printing) See 280C for detection criteria. |
| Causes: | The number of non-ejection nozzles is zero to 100 after recovery cleaning of non-ejection detection. In addition, the number of non-ejection complementary disabled nozzles is 30 or more. |
| Remedy: | 1. Check image quality. (Unless there are problems with the image quality, there is no need to replace the printhead.) 2. Replace the printhead. |
| Error code: | 1021 |
| Display: | Papr Type Mismatch |
| Description: | RAM Error (Slot 1) |
| Error code: | 1051 |
| Display: | Paper Too Small |
| Description: | Paper mismatch (size) Size clip warning With [Warning Indication] selected for [Paper Mismatch Detection] in the menu settings, the size of paper loaded is smaller than that of specified from driver. |
| Causes: | Loading of smaller media into the printer than the media selected in the printer driver. |
| Remedy: | Continued printing allowed. Check driver settings. Replace with appropriate paper. |
| Error code: | 1052 |
| Display: | Borderless printng not possible. Check supported paper. |
| Description: | Borderless printing not available (unsupported size) With [Warning Indication] selected for [Paper Mismatch Detection] in the menu settings, borderless printing data is received, but roll paper not supporting borderless printing has been loaded. |
| Causes: | When the following conditions are satisfied. • [Detect paper setting mismatch] is set at other than “Pause”. • Loading of borderless printing unsupported media in borderless printing. |
| Remedy: | Replace with appropriate paper. |
| Error code: | 1053 |
| Display: | Paper position not suitable for borderless printing. |
| Description: | Borderless printing not available (physical) With [Warning Indication] selected for [Paper Mismatch Detection] in the menu settings, borderless printing data is received, but roll paper loaded is more than 1mm off the predefined position for the pre-ejection opening at the counter-HP side. |
| Causes: | When the following conditions are satisfied. • [Detect paper setting mismatch] is set at other than “Pause”. • The multi sensor detects that the paper edge at the home position side is not positioned within +/-3mm from the reference paper position when borderless printing is started. |
| Remedy: | Reload/ replace the roll paper. |
| Error code: | 1054 |
| Display: | PaprWidth Mismatch |
| Description: | Top Sensor/Media full sensor/Fixing Delivery Sensor PS204/205/915 |
| Causes: | Registration sensor/Fixing Delivery Sensor/Delivery Sensor/Duplex Re-pickup Sensor |
| Error code: | 1055 |
| Description: | Power ON Jam 2 |
| Causes: | Registration sensor/Fixing Delivery Sensor/Delivery Sensor |
| Remedy: | SR604/SR607/SR608 Registration Area to Cartridge Cartridge to Fixing Roller Area |
| Error code: | 140x |
| Description: | Heater Temperature Error Temperature read by the Heater Temperature Sensor is abnormal (lower than -20C or higher than 200C). x = 1: Front heater. x = 2: Center Platen. x = 3: Rear Heater. |
| Causes: | At the timing when ink level detection pin of sub ink tank is OFF. |
| Remedy: | • Make sure that the failing Heater is connected correctly to the Main PCA. Make sure that the cables are not damaged. • Replace the failing Heater. • Replace the Main PCA. |
| Error code: | 141x |
| Description: | Heater Error (High Temperature) Temperature read by the Heater Temperature Sensor is above 65C). x = 1: Front heater. x = 2: Center Platen. x = 3: Rear Heater. |
| Causes: | The tank cover is opened and ink tank is removed during printing. |
| Remedy: | • If the Printer is installed in a high temperature environment, move the Printer to an area where the operating temperature is much lower. • Make sure that the failing Heater is connected correctly to the Main PCA. Make sure that the cables are not damaged. • Replace the failing Heater. • Replace the Main PCA. |
| Error code: | 1701 |
| Description: | SGRaster general error: false number of parameters (support number: 3311/alarm code: -) |
| Causes: | The number of print data parameters is incorrect. |
| Remedy: | Check the print result. When using print program such as RIP (Raster Image Processor), ask the manufacturer of the print program. |
| Error code: | 1702 |
| Description: | SGRaster general error: omission of non-optional item (support number: 3312, alarm code: -) |
| Causes: | The omission prohibited parameter in the print data is omitted. |
| Remedy: | Check the print result. When using print program such as RIP (Raster Image Processor), ask the manufacturer of the print program. |
| Error code: | 1703 |
| Description: | SGRaster general error: unsupported data (support number: 3313, alarm code: -) |
| Causes: | The data out of setting range is set in the print data. |
| Remedy: | Check the print result. When using print program such as RIP (Raster Image Processor), ask the manufacturer of the print program. |
| Error code: | 1706 |
| Description: | SGRaster particular error: unsupported resolution value (support number: 3314, alarm code: -) |
| Causes: | The resolution setting in the print data is out of setting range. |
| Remedy: | Check the print result. When using print program such as RIP (Raster Image Processor), ask the manufacturer of the print program. |
| Error code: | 1707 |
| Description: | SGRaster particular error: unsupported pressure value (support number: 3315, alarm code: -) |
| Causes: | The compression method of the print data is inappropriate. |
| Remedy: | Check the print result. When using print program such as RIP (Raster Image Processor), ask the manufacturer of the print program. |
| Error code: | 1708 |
| Description: | SGRaster particular error: invalid format of data form (support number: 3316, alarm code: -) |
| Causes: | The format of print data form (color sequence, the number of bits) is inappropriate. |
| Remedy: | Check the print result. When using print program such as RIP (Raster Image Processor), ask the manufacturer of the print program. |
| Error code: | 1709 |
| Description: | SGRaster particular error: combination failure of resolution and image data format (support number: 3317, alarm code: -) |
| Causes: | The combination of print data resolution and image data format is inappropriate. |
| Remedy: | Check the print result. When using print program such as RIP (Raster Image Processor), ask the manufacturer of the print program. |
| Error code: | 1800 |
| Description: | Paper feeder communication error A communication error from paper feeder is detected 10 times in succession. |
| Causes: | Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB. |
| Remedy: | Paper feeder Check the wiring connection status with the main unit and, if necessary, try connecting it again. PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC13) and Engine PWB (YC19) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB (Refer to the service manual for the paper feeder). Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 1801 |
| Description: | AID communication error |
| Causes: | An error occurs during AID communication check. • Connection failure of the AID Board. • AID Board failure |
| Remedy: | Replace the AID Board. |
| Error code: | 1802 |
| Description: | HP-GL/2 command unsupported (support number: 3302, alarm code: 0077) |
| Causes: | The printer detects unsupported HP-GL/2 command. |
| Remedy: | Check the data to print. |
| Error code: | 1803 |
| Description: | Overflow during processing HP-GL/2 data - (2) (support number: 3303, alarm code: 0074) |
| Causes: | Memory overflows during processing HP-GL/2 data. |
| Remedy: | • Decrease drawing data. • Transform the data to HP RTL data which can be operated on-the-fly.* *On-The-Fly : the mechanism of sending data to the printer from the top of the papers in sequence. The software that can create HP-GL/2 has an optional setting to select On-The- Fly. Selecting this option can reduce memory consumption. |
| Error code: | 1804 |
| Description: | Overflow during processing HP-GL/2 data - (3) (support number: 3304, alarm code: 0075) |
| Causes: | Memory overflows during processing HP-GL/2 data. |
| Remedy: | • Decrease drawing data. • Transform the data to HP RTL data which can be operated on-the-fly.* *On-The-Fly : the mechanism of sending data to the printer from the top of the papers in sequence. The software that can create HP-GL/2 has an optional setting to select On-The- Fly. Selecting this option can reduce memory consumption. |
| Error code: | 1900 |
| Description: | Paper feeder EEPROM error When writing the data, read and write data does not match 3 times in succession. |
| Causes: | Defective PF main PWB. Device damage of EEPROM. |
| Remedy: | PF main PWB (EEPROM) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB (Refer to the service manual for the paper feeder). |
| Error code: | 1901 |
| Description: | Fixing Delivery Delay Jam |
| Causes: | Fixing Delivery Sensor SR3 |
| Remedy: | Pickup Cassette of the host machine |
| Error code: | 1902 |
| Description: | An abnormally high temperature of the PRE HEATERS(64) on the HEATER RELAY BOARD ASSY An abnormally high temperature of the PRE HEATERS(64) is detected. |
| Causes: | Unsupported JPEG format. The supported format is JPEG that complies with JFIF1.02. |
| Remedy: | Check whether the THERMISTOR, PRE(s) is correctly installed. Replace the HEATER RELAY BOARD ASSY . |
| Error code: | 1903 |
| Description: | An abnormally high temperature of the PLATEN HEATER(64) on the HEATER RELAY BOARD ASSY An abnormally high temperature of the PLATEN HEATER(64) is detected. |
| Causes: | Fixing Delivery Sensor SR3 |
| Remedy: | Check whether the THERMISTOR, PLATEN(s) is correctly installed. Replace the HEATER RELAY BOARD ASSY . |
| Error code: | 1906 |
| Description: | An abnormally low temperature of the PLATEN HEATER(64) on the HEATER RELAY BOARD ASSY An abnormally low temperature of the PLATEN HEATER(64) is detected. |
| Causes: | Font substitution occurs because neither the font is set in the PDF file nor included in the installed font. |
| Remedy: | Check whether the PLATEN HEATER(s)(64) is properly connected. Check whether the THERMISTOR, PLATEN(s) is correctly installed. Check whether the THERMISTOR, PLATEN(s) is properly connected. Check whether the FUSE has blown. If so, replace the FUSE. Replace the HEATER RELAY BOARD ASSY . |
| Error code: | 1907 |
| Description: | An abnormally low temperature of the AFTER HEATER(64) on the HEATER RELAY BOARD ASSY An abnormally low temperature of the AFTER HEATER(64) is detected. |
| Causes: | Fixing Delivery Sensor SR3 |
| Remedy: | Check whether the AFTER HEATER(s)(64) is properly connected. Check whether the THERMISTOR, AFTER(s) is correctly installed. Check whether the THERMISTOR, AFTER(s) is properly connected. Check whether the FUSE has blown. If so, replace the FUSE. Replace the HEATER RELAY BOARD ASSY . |
| Error code: | 1908 |
| Description: | An abnormal voltage of the heater on the HEATER CONT BOARD ASSY The voltage of the HEATER CONT BOARD ASSY is abnormally changed.d |
| Causes: | Fixing Delivery Sensor SR3 |
| Remedy: | Replace the HEATER CONT BOARD ASSY . Replace the P/S BOARD ASSY . |
| Error code: | 1910 |
| Description: | Side multi tray EEPROM error When writing the data, read and write data does not match 3 times in succession. |
| Causes: | Defective SM main PWB. Device damage of EEPROM. |
| Remedy: | SM main PWB (EEPROM) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the SM main PWB (Refer to the service manual for the paper feeder). |
| Error code: | 200E, 200F |
| Description: | Paper size out of standard (support number: 1323, alarm code: -) |
| Causes: | The width or length of the paper in set is shorter than the supported smallest size. (200E) The width or length of the paper in set is longer than the supported largest size. (200F) • Detection timing is at paper width detection for roll papers, and paper width detection and paper length detection for cut sheets. |
| Remedy: | Lift the lever up to release the error, then feed the supported size paper. |
| Error code: | 202B |
| Description: | Roll end error (due to strong adhesion) (support number: 1024, alarm code: -) |
| Causes: | During paper feeding, paper end detection error (the abnormal amount of rotation drive in ACTIVE ROLL BRAKE UNIT control) occurs due to strong adhesive on the roll end. . This error is assuming that the roll paper end cannot be peeled off from the roll core during paper feeding or printing, or paper feeding is disabled due to the weight of the roll paper. |
| Remedy: | The roll paper run out. => Replace the roll paper. The roll paper has been loaded but feeding does not work. => Change print mode and print (change the amount of paper feeding.) => Replace the roll paper with less amount of windings. (light weight roll paper) • Loose roll papers also can be the cause of this error. (Check if the roll paper is loose when this error occurs while the roll paper is remaining.) |
| Error code: | 2060 |
| Description: | Running out of roll paper alart (support number: 1058, alarm code: -) |
| Causes: | The remaining roll paper is less than the amount set in [Roll amount warning setting]. |
| Remedy: | Prepare for roll paper change. |
| Error code: | 231x |
| Description: | Sub-ink tank ink filling failure (support number: 1757, alarm code: 0321 to 0333) |
| Causes: | In initial ink filling, or in ink filling to sub ink tank after replacing the ink tank, the ink level detection pin in the sub ink tank is not turned ON even after a certain time has passed from ink tank installation. |
| Remedy: | Remove and reinstall the ink tank, or replace the ink tank with other ink tanks. • Ink may not be flowing from the ink tank to the sub ink tank. |
| Error code: | 2405 |
| Display: | Borderless printng not possible. Lift the release lever and reload the paper. Online: Print |
| Description: | Invalid paper loading position (borderless printing) The position at which paper is loaded is unfit for borderless printing. Data with a borderless print specification has been received while the left or right edge of roll paper was off the center of the borderless print idle ejection port at the completion of roll paper pickup. |
| Causes: | Borderless printing is disabled due to the following reasons. The paper is loaded out of position. <When the printer driver is set at [Fit Roll Paper Width]> The multi sensor detects that the paper feed position of the borderless printing supported paper is off 3mm or more from paper edge at the home position side or from the tray for borderless printing at away position side. <When the printer driver is set at other than [Fit Roll Paper Width]> The multi sensor detects that the paper edge at the home position side is off 3mm or more from the reference position. |
| Remedy: | Reload the roll paper. Check spacers |
| Error code: | 2406 |
| Display: | Borderless printng not possible. Check paper size setting. Online: Print Load/Eject: Change Paper |
| Description: | Borderless print data not printable (logic) Borderless print data was received at the start of printing and one or more of the following requirements are met at the same time: -A feeder slot other than one for roll paper has been specified in the data. -A paper type that does not support borderless printing has been set on the data. -Banner printing has been specified on the data at the same time. -A paper size that does not support borderless printing has been specified in a job for which paper had already been fed. |
| Causes: | The borderless print data is received when printing starts. In addition, at least a condition among the following conditions is satisfied. • The paper feeding slot specified in the data is the slot other than roll paper feeding. • The print mode set in the data does not support borderless printing. • Banner printing is selected in the data at the same time. • [Fit Roll Paper Width] is specified and the paper size that does not support borderless printing is specified in the job. • The amount of extra printing for borderless printing in the data is out of standard. |
| Remedy: | Reset the driver and RIP. |
| Error code: | 2407 |
| Display: | Borderless printng not possible. Paper stretched or shrank. Confirm usage cond. of the paper. |
| Description: | It occurs when all of the following conditions are met at start of printing. -Borderless printing data has been received. -Roll paper has been loaded, and its paper width and edge position recognized at loading are within the supported range of borderless printing. -As a result of right/left side edge detection after start of print processing, it was detected as beyond the supported range of borderless printing. |
| Causes: | • The multi sensor detects that the paper edge at the home position side is not positioned within +3mm from the reference paper position. • The printer driver is set at [Fit Roll Paper Width]. Besides, the multi sensor detects that the paper edge at away position side is off 3mm or more from the tray for borderless printing during borderless printing. |
| Remedy: | Reset /replace the roll paper. Confirm and explain usage environment. |
| Error code: | 2408 |
| Display: | Borderless printng not possible. Check supported paper. |
| Description: | At the start of borderless printing, roll paper whose size doesn`t support borderless printing has been loaded. |
| Causes: | When the following condition is satisfied. • The printer driver is set at [Fit Roll Paper Width]. • The printer fed the roll paper in borderless printing unsupported size. |
| Remedy: | Replace with appropriate paper. |
| Error code: | 2409 |
| Display: | Paper position is not suitable for borderless printing. Check paper position. Print to normal printing. Stop printing. |
| Description: | Invalid paper loading position (suspended job/ borderless printing) All of the following conditions were met. -Borderless printing data has been received. -Roll paper whose paper loading position is not suitable for borderless printing has been loaded. -The right or left edge of roll paper is more than 1mm off the prescribed position of the pre-ejection opening. |
| Causes: | When restarting the hold job after replacing the paper with [Replace paper] button, the following cause may disable borderless printing.* • The loaded paper position is off the reference position. *What is “Hold Job?” When “Hold Job?” is selected at [Device settings > Paper-related settings > Detect paper setting mismatch] from the operation panel, the printer saves the printing jobs in HDD without performing printing. These saved jobs are called “Hold Job”. |
| Remedy: | Reload/ replace the roll paper. Check roll paper. 1) Select "Normal printing. (No borderless printing)" and enforce printing. Borderless print setting is ignored. Print with default margin. Default margin depends on selected feeding trays and media type. 2) Select "Stop printing" or press "stop button"to stop printing. 3) Select "replace printing" or release releasing lever. |
| Error code: | 240A |
| Display: | Borderless printing is not possible. Check supported paper. Check paper position. Print to normal printing. Stop printing. |
| Description: | Borderless printing is not possible (suspended job/ unsupported size). All of the following conditions are met. -Borderless printing data has been received. -Roll paper not supporting borderless printing has been loaded. |
| Causes: | When restarting the hold job after replacing the paper with [Replace paper] button, the following cause may disable borderless printing. • The loaded paper is not in the borderless printing supported size. |
| Remedy: | Reload/ replace the roll paper. Check roll paper. 1) Select "Normal printing. (No borderless printing)" and enforce printing. Borderless print setting is ignored. Print with default margin. Default margin depends on selected feeding trays and media type. 2) Select "Stop printing" or press "stop button"to stop printing. 3) Select "replace printing" or release releasing lever. |
| Error code: | 250x |
| Description: | Ink empty (support number: 1752, alarm code: 0301 to 0314) |
| Causes: | During printing or cleaning, remaining ink dot count reaches to the value of empty. |
| Remedy: | Replace the ink tank. |
| Error code: | 252x |
| Description: | No ink tank (support number: 1660, alarm code: -) |
| Causes: | Ink tank is not detected when closing the tank cover. |
| Remedy: | Install the ink tank. |
| Error code: | 254x |
| Description: | Ink tank ID error (support number: 168B, alarm code: 0111 to 0124) |
| Causes: | At the timing when the ink tank that does not support the corresponding product is installed. |
| Remedy: | Install the ink tank that supports the corresponding products. |
| Error code: | 258x |
| Description: | Insufficient ink (support number: 1756, alarm code: -) |
| Causes: | Necessary ink amount is not left before cleaning. |
| Remedy: | Replace the ink tank. |
| Error code: | 25Bx |
| Description: | Ink level detection pin OFF when the tank cover is open (support number: 1201, alarm code: -) |
| Causes: | Ink level detection pin turns off when the tank cover is open. |
| Remedy: | Close the tank cover. Check the remaining ink amount. When ink is not left, replace the ink tank. |
| Error code: | 270x |
| Description: | Remaining ink amount unknown (genuine ink)(support number: 1730, alarm code: 0661 to 0793) |
| Causes: | The ink consumption amount used for status print, pattern adjustment printing, or print head cleaning exceeded the specified amount. • Refilling ink to the ink cartridge may cause this error. |
| Remedy: | Select [Cancel job] to remove the error temporarily or release [ink level detection]. |
| Error code: | 271x |
| Description: | Remaining ink amount unknown (non-genuine ink)(support number: 1731, alarm code: 0701 to 0853) |
| Causes: | Installation of the non-genuine ink tank. |
| Remedy: | Select [Cancel job] to remove the error temporarily or release [ink level detection]. |
| Error code: | 273x |
| Description: | Remaining ink amount unknown (no detection by ink level detection pin)(support number: 1753, alarm code: 0601 to 0613) |
| Causes: | Excess of the specified ink consumption amount in the ink cartridge during printing user`s data. • Refilling ink to the ink cartridge may cause this error. |
| Remedy: | Select [Cancel job] to remove the error temporarily or release [ink level detection]. |
| Error code: | 27Dx |
| Description: | Notification of new ink tank installation (support number: 1552, alarm code: -) |
| Causes: | The new ink tank installation is detected. |
| Remedy: | Press [OK] button to remove the error or the printer recovers when certain amount of time passed. |
| Error code: | 27Ex |
| Description: | Notification of used ink tank installation (support number: 1551, alarm code: -) |
| Causes: | The used ink tank installation is detected. |
| Remedy: | Press [OK] button to remove the error or the printer recovers when certain amount of time passed. |
| Error code: | 2800 |
| Display: | No printhead Install printhead. |
| Description: | Printhead [X] non-existing [X]: Double-head model : The R-head does not exist. Single-head model: The head does not exit. |
| Causes: | The access cover is closed though no print head is detected. |
| Remedy: | 1. Check the status of the printhead mounted. 2. Mount the long flexible cable and check the status of the cable being locked. |
| Error code: | 2802 |
| Display: | Printhead error Open top cover and replace the printhead. |
| Description: | Power ON JAM 1 (*2) |
| Causes: | TOP Sensor Residual |
| Remedy: | PS2 Cassette 1 |
| Error code: | 280D |
| Description: | Power ON JAM 1 (*2) |
| Causes: | Duplex Feed Sensor Residual |
| Remedy: | PS21 Duplex Feed Area |
| Error code: | 2812 |
| Display: | Right printhead error Open top cover and replace the right printhead. |
| Description: | Incompatible printhead R version |
| Causes: | Installation of inappropriate print head version. |
| Remedy: | Replace with a valid printhead. (An error has occurred but the printhead itself is not damaged, so communication has been maintained properly.) |
| Error code: | 2816 |
| Display: | Maintenance cartridge problem. Replace the maintenance cartridge. |
| Description: | Maintenance cartridge EEPROM error Communication is enabled but the information is corrupted. <Maintenance cartridge detection timings> The presence of a maintenance cartridge is detected at the following timings: 1. Before printing/during printing (twice per second)/at the end of printing/ between pages 2. Before a recovery operation/during a recovery operation (twice per second)/ before opening of the ink supply valve 3. When the cartridge is removed and inserted following the occurrence of an error or warning. |
| Causes: | At maintenance cartridge EEPROM accessing, communication error occurs. |
| Remedy: | Replace the maintenance cartridge. |
| Error code: | 2817 |
| Display: | Maintenance cartridge problem. Replace the maintenance cartridge. |
| Description: | Maintenance cartridge ID error A maintenance cartridge for another model has been mounted. <Maintenance cartridge detection timings> The presence of a maintenance cartridge is detected at the following timings: 1. Before printing/during printing (twice per second)/at the end of printing/ between pages 2. Before a recovery operation/during a recovery operation (twice per second)/ before opening of the ink supply valve 3. When the cartridge is removed and inserted following the occurrence of an error or warning. |
| Causes: | At maintenance cartridge EEPROM accessing, the maintenance cartridge that had been installed to the other model is detected. |
| Remedy: | Replace the maintenance cartridge. (The maintenance cartridge was capable of normal communication when the error occurred.) |
| Error code: | 2818 |
| Display: | No maintenance cartridge. Check the maintenance cartridge. |
| Description: | Maintenance cartridge not found Cannot communicate, or cannot detect a maintenance cartridge. <Maintenance cartridge detection timings> The presence of a maintenance cartridge is detected at the following timings: 1. Before printing/during printing (twice per second)/at the end of printing/ between pages 2. Before a recovery operation/during a recovery operation (twice per second)/ before opening of the ink supply valve 3. When the cartridge is removed and inserted following the occurrence of an error or warning. |
| Causes: | No maintenance cartridge is detected. |
| Remedy: | Remove and reinstall, or replace the maintenance cartridge. |
| Error code: | 2819 |
| Display: | Maintenance cartridge full. Replace the maintenance cartridge. |
| Description: | Maintenance cartridge full Maintenance cartridge full is detected from the dot count and the usage period (drying time). <Maintenance cartridge detection timings> The presence of a maintenance cartridge is detected at the following timings: 1. Before printing/during printing (twice per second)/at the end of printing/ between pages 2. Before a recovery operation/during a recovery operation (twice per second)/ before opening of the ink supply valve 3. When the cartridge is removed and inserted following the occurrence of an error or warning. |
| Causes: | At maintenance cartridge EEPROM accessing, the maintenance cartridge is detected to be full. |
| Remedy: | Replace the maintenance cartridge. Reference) The absorber may appear whitish or weigh light, depending on the usage conditions. |
| Error code: | 281A |
| Display: | Prepare for maint cart replacement |
| Description: | Maintenance cartridge near-full (continued usage allowed) Near-full has been detected from the dot count and the usage period (drying time). <Maintenance cartridge detection timings> The presence of a maintenance cartridge is detected at the following timings: 1. Before printing/during printing (twice per second)/at the end of printing/ between pages 2. Before a recovery operation/during a recovery operation (twice per second)/ before opening of the ink supply valve 3. When the cartridge is removed and inserted following the occurrence of an error or warning. |
| Causes: | At maintenance cartridge EEPROM accessing, the value indicates little capacity is left in the maintenance cartridge. |
| Remedy: | Prepare a maintenance cartridge. |
| Error code: | 281B |
| Display: | No MaintenanceCartridge capacity. Replacethe maintenancecartridge. |
| Description: | The maintenance cartridge before cleaning does not have an enough capacity (reusable). Near-full has been detected from the dot count and the usage period (drying time). <Maintenance cartridge detection timings> The presence of a maintenance cartridge is detected at the following timings: 1. Before printing/during printing (twice per second)/at the end of printing/ between pages 2. Before a recovery operation/during a recovery operation (twice per second)/ before opening of the ink supply valve 3. When the cartridge is removed and inserted following the occurrence of an error or warning. |
| Causes: | Insufficient capacity in the maintenance cartridge for cleaning is detected when accessing to the maintenance cartridge EEPROM. |
| Remedy: | Replace the maintenance cartridge. The maintenance cartridge can be put to reuse after the end of cleaning. Reference) The absorber may appear whitish or weigh light, depending on the usage conditions. |
| Error code: | 2829 |
| Description: | Multi sensor optical axis correction error (support number: 4923, alarm code: 0209) |
| Causes: | The corrected value exceeds the threshold during optical axis adjustment. • If the optical axis of multi sensor is off the correct position, paper end detection by the multi sensor results in incorrect detection. With measuring the difference between the theoretical printing position of optical correction pattern and the actual printing position, the multi sensor detects and corrects the value gap of the optical axis. |
| Remedy: | Check if the printed optical adjustment pattern has blur. If it is blurry, perform print head cleaning. If it is not blurry, check the multi sensor installation and perform “GAP CALIB” in service mode. |
| Error code: | 2901 |
| Display: | Mail box nearly full. Delete unwanted data. The mail box is nearly full. Delete |
| Description: | Delivery Delay Jam |
| Causes: | Fixing Delivery Sensor SR3 |
| Remedy: | Pickup Cassette of the host machine |
| Error code: | 2902 |
| Display: | Mail box full. Now printing without saving data. |
| Description: | Power ON JAM 2 (*2) |
| Causes: | TOP Sensor Residual |
| Remedy: | PS2 Cassette 1 |
| Error code: | 2905 |
| Display: | Mail box full. Delete unwanted data on your computer to resume printing. Press Stop to cancel printing. The mail box is full. Delete unwanted data from your computer to continue. |
| Description: | A job save has been executed when the available size of the permanent area of the hard disk space was lost. Cancel the job. |
| Causes: | The value indicates capacity is full in the hard disk. |
| Remedy: | Reorganize data. |
| Error code: | 2906 |
| Display: | Mail box full. Cannot save. Delete unwanted data on your computer to resume printing. Press Stop to cancel printing. Too many jobs for mail box. Delete unwanted data from your computer to continue. |
| Description: | The 101st job has been received when 100 jobs are already saved in the permanent area of the hard disk space. |
| Causes: | The number of files saved in the hard disk reaches the max. |
| Remedy: | Reorganize data. |
| Error code: | 2907 |
| Display: | Mail box full. Delete unwanted data. Maximum jobs stored. Delete unwanted data. |
| Description: | Delivery Delay Jam |
| Causes: | Fixing Delivery Sensor SR3 |
| Remedy: | Registration to Drum Area |
| Error code: | 2D03 |
| Description: | Incomplete print head alignment (support number: 3000, alarm code: -) |
| Causes: | At the initial installation or at the incomplete print head position adjustment after the print head replacement. (including cancel) |
| Remedy: | Perform print head alignment. |
| Error code: | 2D04 |
| Description: | Print head alignment failure (support number: 4937, alarm code: -) |
| Causes: | The printer fails to adjust print head alignment toward the print head nozzle line direction. |
| Remedy: | Check the nozzle condition with the nozzle check pattern. Perform head cleaning if necessary. When the nozzle condition is not recovered by the nozzle cleaning, replace the print head. |
| Error code: | 2E02 |
| Display: | Sheet printing is selected. Press Load/Eject and load sheets. |
| Description: | Paper mismatch (cut sheet) No cassette paper has been loaded when data having a cut sheet specification is received. |
| Causes: | The cut sheet is not fed when receiving the job selecting cut sheet. Or “No sheets.” is detected after starting printing. |
| Remedy: | Load cut sheet. |
| Error code: | 2E08 |
| Display: | Wrong paper size. Check paper size setting on computer. Online: Print Stop: Stop Printing |
| Description: | Paper mismatch (size) (roll paper) The width of data and that of the actually loaded paper do not match. |
| Causes: | The paper roll width indicated in the print job and the roll paper width loaded on the printer are not matched. |
| Remedy: | Check the paper that is actually loaded on the printer and the paper size setting of the driver. |
| Error code: | 2E09 |
| Display: | Insufficient paper for job Online: Print Stop: Stop Printing Load/Eject: Change Paper |
| Description: | Short on roll paper All of the following conditions have been met at the start of printing: -[ON] has been selected for [Remaining Roll Paper Detection]. -Among the paper size settings coded in the print data, the paper length exceeds the remaining length of roll paper. |
| Causes: | The printer, which is selecting “Enable” at [Manage remaining roll amount], receives a print job that requires the longer paper size than the remaining paper length. |
| Remedy: | Replace the roll paper. |
| Error code: | 2E0A |
| Display: | Roll printing is selected, but sheets are loaded. Press Load/Eject and remove the sheets. |
| Description: | Paper mismatch (roll paper) Print data having a roll paper print specification has been received at the completion of manual feed paper pickup. |
| Causes: | The printer receives roll paper print data while feeding has completed with cut sheet. |
| Remedy: | Check the paper that is actually loaded on the paper and the paper feed setting of the driver. |
| Error code: | 2E0B |
| Display: | Cassette printing is selected. Press Load/Eject and remove manually loaded sheets. |
| Description: | Paper mismatch (cut sheet) Print data having a cassette print specification has been received at the completion of manual feed paper pickup. |
| Causes: | The printer receives cut sheet print data while feeding has completed with roll paper. |
| Remedy: | Check the paper that is actually loaded on the paper and the paper feed setting of the driver. |
| Error code: | 2E10 |
| Display: | Ink tank cover is open. Turn off printer, wait a while, and turn it on again. |
| Description: | Ink tank cover error open (continued use allowed) The ink tank cover opened while performing any operation, such as printing and suctioning. |
| Causes: | While "Roll Paper" is set in [Media Settings], feeding of cut paper is detected. |
| Remedy: | Close the ink tank cover. Check the sensor (I/O mode). |
| Error code: | 2E11 |
| Display: | Carriage Cover is open. |
| Description: | Carriage cover open error A carriage cover open has been detected. |
| Causes: | While "Cut Paper" is set in [Media Settings], feeding of roll paper is detected. |
| Remedy: | Close the carriage cover. Check the sensor (I/O mode). |
| Error code: | 2E15 |
| Display: | Wrong paper feed slot for this paper type. Press Load/Eject and reload the paper. |
| Description: | Paper mismatch (type) A paper type that cannot be fed from the specified feeder slot has been specified. |
| Causes: | The media type selected in the job is different from the actual fed media. |
| Remedy: | Check the feeder slot/cassette pick-up setting. |
| Error code: | 2E1B |
| Display: | The roll is empty. Load/Eject: Change Paper |
| Description: | No roll paper available (trailing edge of roll paper detected) -Trailing edge of paper has been detected by paper sensor in a roll paper operation. -LF out of synchronization on roll paper. (Detected the spool no longer rotating.) |
| Causes: | PAPER ENTRY SENSOR detects the paper end during feeding the roll paper. |
| Remedy: | 1. Replace the roll paper. 2. Check paper sensor R (I/O mode). 3. Is the paper fed successfully (under a negative load or any other influence)? |
| Error code: | 2E20 |
| Display: | Wrong paper type. Lift the release lever and reload the paper. Stop: Stop Printing |
| Description: | Paper mismatch (type) (on adjustment) The second and subsequent sheets of paper have been fed as a paper type different from the first sheet when LF adjustment was made from a cassette. |
| Causes: | When adjusting feeding system with cut sheets, page2 or after with different media type or size from that of page1 is fed, and appropriate adjustment is considered to be disabled. |
| Remedy: | Equalize the paper types for the first and second sheets with each other in adjustment printing. |
| Error code: | 2E21 |
| Display: | Hardware error. 03130000-2E21 Turn off printer, wait, then turn on again. |
| Description: | IEEE1394 interface error Any error has been detected while initializing IEEE1394 at startup. |
| Causes: | When adjusting the print head position with cut sheets, page2 or after with different media type or size from that of page1 is fed, and appropriate adjustment is considered to be disabled. |
| Remedy: | 1. Restart the printer. 2. Remove and reinsert the IEEE1394 board and then restart the printer. 3. Replace the IEEE1394 board. |
| Error code: | 2E30 |
| Display: | The paper is too small. |
| Description: | Paper mismatch (size) With [Pause] selected for [Paper Mismatch Detection] in the menu setting, paper size for the paper loaded was smaller than the size specified by data. |
| Causes: | The paper width loaded on the printer is shorter than the paper width in print job. |
| Remedy: | Continued printing allowed. Check driver setting Replace with appropriate paper. |
| Error code: | 2E33 |
| Display: | Roll Paper (Paper type) (Paper size) Load Roll Paper Stop Printing. Roll 1(Upper) (Paper type) (Paper size) Press Load/Eject and load a roll. |
| Description: | Paper mismatch (roll paper) No roll paper has been fed when a job with a roll paper specification is received. Paper mismatch (roll paper) No roll paper has been fed when a job with a roll paper specification is received. When paper has not been loaded on either upper or lower slot, and the feeding slot is set to [Automatic] in the job setting, an error of upper roll occurs. |
| Causes: | When receiving the roll paper specified print job, the roll paper has not been fed. The upper roll nor lower roll has not been fed. In addition, the paper feeding slot is “Auto” in job setting. |
| Remedy: | Load roll paper. 1. Select "load a roll" and follow instruction on the panel. 2. Select "stop printing," or stop printing by pressing stop button. 3. Release the release lever and load the paper. |
| Error code: | 2E38 |
| Display: | Roll 2 (Lower) is selected. Press Load/Eject and load a roll. |
| Description: | Paper mismatch (roll paper)(Lower) No roll paper has been fed when a job with lower roll paper specification is received. |
| Causes: | In printing the printer internal data, the smaller paper than the size specified by each printing data is loaded. |
| Remedy: | Load roll paper. |
| Error code: | 2E40 |
| Display: | Cannot print as selected. Another roll is in use. [Stop]: Stop printing |
| Description: | Print data having lower roll paper specification has been received while upper roll printout remains. |
| Causes: | After starting printing, “No roll sheets” is detected. |
| Remedy: | Remove the printout of upper roll, and print again. |
| Error code: | 2E42 |
| Display: | MediaType Mismatch |
| Description: | Paper mismatch (type/ restart printing of suspended job) It occurs when all of the following conditions are met: -[Stop] selected for [Paper Mismatch Detection] in menu settings. -[Change Paper] button was pressed for suspended jobs from host. -The paper type that has been set in the job and the type of actually fed paper do not match. |
| Causes: | The size of the paper selected in the held job is different from the actual fed paper. |
| Remedy: | Continued printing allowed. Replace with appropriate paper. |
| Error code: | 2E43 |
| Description: | Media type unknown (support number: 4111, alarm code: -) |
| Causes: | The job is selecting an unregistered media type in the printer. • This error occurs under the following situation. 1. A print job that required a paper type which had been registered in the printer at some point of time was saved in the HDD. After that, this media type was deleted from the printer by MCT. However, this job was executed. 2. When printing from driver, media type data is not obtained from the printer until pressing gGet Information...h button. After deleting a media type from MCT, executing a print job that specifies this deleted media, without pressing gGet Information...h button, may generate this error. |
| Remedy: | Check the media type settings and print again. |
| Error code: | 2E45 |
| Display: | MediaType Mismatch |
| Description: | Paper mismatch (type/ restart printing of suspended job) It occurs when all of the following conditions are met: -[Stop] selected for [Paper Mismatch Detection] in menu settings. -The paper width that has been set with data and the paper width of actually fed paper do not match. |
| Causes: | The width of the roll paper selected in the held job is different from the width of actual fed roll paper. |
| Remedy: | Continued printing allowed. Check the driver settings. Replace with appropriate paper. |
| Error code: | 2E75 |
| Description: | Borderless printing (or three sides borderless printing) is disabled (operator error) (support number: 4113, alarm code: -) |
| Causes: | When the following condition is satisfied. • [Detect paper setting mismatch] in the operation panel is set at “Hold job” or “Pause”. • The printer driver is not set at [Fit Roll Paper Width]. • The multi sensor detects that the paper feed position is off +3mm or more from the tray for borderless printing at away position side when the printing starts. |
| Remedy: | • Select [Fit Roll Paper Width] for the printer driver setting. • Suspend the printing. Switch to [Print with border] and print again. • Replace the paper and print again. |
| Error code: | 2EA3 |
| Description: | Print head alignment unavailable for the media (support number: 4932, alarm code: 0100) |
| Causes: | The media for films which has too high transparency to adjust the print head position is loaded. |
| Remedy: | When a highly transparent film media* is loaded, replace the media. *Tracing paper, semi-transparent matte film, Clear Films, etc. |
| Error code: | 2EA4 |
| Description: | Blur printing of the print head alignment pattern (support number: 4934, alarm code: 0102) |
| Causes: | Print blur occurs when the density at the pattern edge is lower than prescribed value. |
| Remedy: | Check the print out by nozzle check. Perform cleaning as required. When the problem is not removed, replace the print head. |
| Error code: | 2EA5 |
| Description: | Insufficient contrast in the print head alignment pattern (support number: 4933, alarm code: 0101) |
| Causes: | The difference of the density in the pattern is lower than the prescribed value. |
| Remedy: | Check the print out by nozzle check. Perform cleaning as required. When the problem is not removed, replace the print head. |
| Error code: | 2EA6 |
| Description: | Abnormal print head alignment value (support number: 4935, alarm code: 0103) |
| Causes: | The print head alignment value is higher than the prescribed value. |
| Remedy: | Check the print out by nozzle check. Perform cleaning as required. When the problem is not removed, replace the print head. |
| Error code: | 2EA7 |
| Description: | Hard disk format abnormal (support number: 4901, alarm code: 0524) |
| Causes: | The hard disk format type is different. |
| Remedy: | Format the hard disk. |
| Error code: | 2EA8 |
| Description: | Automatic feeding adjustment error (support number: 4931, alarm code: 0206) |
| Causes: | Unreadable patches are six or more. |
| Remedy: | Check if smudge is on the pattern print sheet. Check if the environment is where the natural light comes in. Perform cleaning of the print head. |
| Error code: | 2EA9 |
| Description: | Eccentricity adjustment error (support number: 4936, alarm code: 0207) |
| Causes: | Eccentricity automatic adjustment value is out of the prescribed value. |
| Remedy: | Check if smudge is on the pattern print sheet. Check if the environment is where the natural light comes in. Perform cleaning of the print head. |
| Error code: | 2EAA |
| Description: | Automatic feeding adjustment failure (support number: 4929, alarm code: 0211) |
| Causes: | In processing of automatic judgement for uneven paper feeding, multi sensor read value is out of the prescribed value. |
| Remedy: | Check if smudge is on the pattern print sheet. Check if the environment is where the natural light comes in. Perform cleaning of the print head. |
| Error code: | 2EAB |
| Description: | Failure in automatic judgment of uneven printing in the carriage moving direction (support number: 4928, alarm code: 0278) |
| Causes: | In processing of automatic judgement for uneven printing toward carriage scanning direction, multi sensor read value is out of the prescribed value. |
| Remedy: | Check the print out by nozzle check. Perform cleaning the print head as required. When the problem is not removed, replace the print head. |
| Error code: | 2EBC |
| Description: | Carriage cogging correction failure (support number: 4930, alarm code: 0215) |
| Causes: | In the automatic judgement for carriage cogging adjustment process, the measured value is out of the specified range. • The detecting timing of carriage cogging adjustment is as follows. E After print head replacement. E After print head alignment adjustment. E After carriage related errors. |
| Remedy: | • Check if the linear scale is attached properly. Make sure that the linear scale is free from any scratch or dirt. • If the linear scale is in appropriate condition, replace the carriage encoder sensor. |
| Error code: | 2F6A |
| Display: | Hardware error 038A0002-2F6A Turn off printer, wait a while, then turn it on again. |
| Description: | Firmware update failed. |
| Causes: | The print head which had been installed into a different model before was installed. |
| Remedy: | 1. Update firmware again 2. Replace the spectrophotometer unit PCB. |
| Error code: | 2F6B |
| Display: | Hardware error 038A0002-2F6B Turn off printer, wait a while, then turn it on again. |
| Description: | Initialization after power on of CPU at spectrophotometer unit side failed. |
| Causes: | The print head which had been installed into the model that used a different ink set before was installed. • This error occurs in service mode only. |
| Remedy: | Replace the spectrophotometer unit PCB. |
| Error code: | 2F7C |
| Description: | Print head contact error at print head replacement (support number: 140B , alarm code: -) |
| Causes: | Despite of print head installation, the print head is not recognized. |
| Remedy: | Reinstall the print head. When the problem is not removed, replace the print head. |
| Error code: | 3000 |
| Description: | Main Motor`s failure to turn • The Motor Lock signal remains HIGH for a predetermined continuous period of time while the Motor is turning. |
| Causes: | The AC power has been shut off due to a power failure, unplugged, PSH BOARD failure, or MAIN BOARD failure or the like. |
| Remedy: | 1 Check the M1 connector for proper connection and correct as necessary. 2 Check M1 for proper drive coupling and correct as necessary. 3 Check the PWB-M connector for proper connection and correct as necessary. 4 M1 operation check PWB-M CNDM1-5 (REM) PWB-M CNDM1-8 (LOCK) K to L-2. 5 Change PWB-M. 6 Change PU1. |
| Error code: | 3001 |
| Description: | Door Open JAM 1 (*1) |
| Causes: | TOP Sensor Residual |
| Remedy: | PS2 Multi-purpose Tray |
| Error code: | 3002 |
| Description: | A damaged cluster was found on the HDD. |
| Causes: | The damaged cluster is automatically marked as “bad”. If this error is frequent, format the HDD. |
| Remedy: | PS2 Cassette 1 |
| Error code: | 3003 |
| Description: | Door Open JAM 1 (*1) |
| Causes: | TOP Sensor Residual |
| Remedy: | PS2 Cassette 2 |
| Error code: | 3004 |
| Description: | Other WPS errors (support number: 4950, alarm code: -) |
| Causes: | The failure of the reasons other than above WPS. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3005 |
| Description: | AOSS multiple access points error (support number: 4951, alarm code: -) |
| Causes: | Multiple wireless LAN routers in AOSS mode are detected. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3006 |
| Description: | AOSS timeout (support number: 4951, alarm code: -) |
| Causes: | Wireless LAN router in AOSS mode is not detected. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3007 |
| Description: | Door Open JAM 1 (*1) |
| Causes: | TOP Sensor Residual |
| Remedy: | PS2 Registration Area to Drum Area |
| Error code: | 3008 |
| Description: | Dooe Open JAM 1 (*1) |
| Causes: | Fixing Delivery Sensor Residual |
| Remedy: | PS13 Drum Area to Fixing Area |
| Error code: | 3009 |
| Description: | Dooe Open JAM 1 (*1) |
| Causes: | Delivery Tray Full Sensor Residual |
| Remedy: | PS4 Fixing Area to Delivery Area |
| Error code: | 3010 |
| Description: | Access point connection failure (support number: 4952, alarm code: -) |
| Causes: | Connecting to the access point by setting wireless LAN manually fails. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3011 |
| Description: | Access point not detected with the specified SSID (support number: 4952, alarm code: -) |
| Causes: | In set-up, AP detection of the input SSID fails. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3012 |
| Description: | Connection alarm due to IP address obtaining failure (support number: 4953, alarm code: -) |
| Causes: | In wireless detail setting, despite selecting [WEP], obtaining IP address fails, and AutoIP is set. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3013 |
| Description: | Cableless setup timeout (support number: 4954, alarm code: -) |
| Causes: | In cableless set-up, wireless LAN setting process was finished in error due to timeout. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3014 |
| Description: | Cableless setup setting failure (support number: 4954, alarm code: -) |
| Causes: | In cableless set-up, wireless LAN setting fails. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3015 |
| Description: | LAN invalid in IPv4/IPv6 setting (support number: 4955, alarm code: -) |
| Causes: | LAN is invalid when IPv4/IPv6 is selected. |
| Remedy: | “Enable” [Active wired LAN] or [Active wireless LAN]. |
| Error code: | 3016 |
| Description: | LAN setting unavailable (support number: 4956, alarm code: -) |
| Causes: | When changing LAN setting, the setting change was not available due to the following reasons. • The printer is in the middle of operation. • Remote UI is selecting the printer settings. |
| Remedy: | Terminate other operations and select settings again. |
| Error code: | 3017 |
| Description: | [Raku Raku WLAN Start] timeout error (support number: 4957, alarm code: -) |
| Causes: | Connecting via [Raku Raku WLAN] fails. |
| Remedy: | Follow the message on the operation panel. |
| Error code: | 3018 |
| Description: | [Raku Raku WLAN Start] other errors (support number: 4957, alarm code: -) |
| Causes: | The wireless LAN router in Raku Raku wireless mode is not detected. |
| Remedy: | Follow the message on the operation panel. |
| Error code: | 3022 |
| Description: | Wi-Fi Direct connection request (support number: 4959, alarm code: -) |
| Causes: | Connection is requested from Wi-Fi Direct supported device. |
| Remedy: | Select “Yes (accept)” or “No (not accept).” |
| Error code: | 3023 |
| Description: | SMTP server setting error (support number: 3414, alarm code: -) |
| Causes: | Connecting to SMTP server fails. |
| Remedy: | Check with the remote UI if the address and port number of the mail server for outgoing message (SMTP) in the mail server settings are correct. |
| Error code: | 3024 |
| Description: | POP server setting error (support number: 3415, alarm code: -) |
| Causes: | Connecting to POP server fails. |
| Remedy: | Check with the remote UI if the address and port number of the mail server for incoming message (POP3) in the mail server settings are correct. |
| Error code: | 3025 |
| Description: | SMTP SSL connection error (support number: 3416, alarm code: -) |
| Causes: | Connecting SMTP server with SSL fails. |
| Remedy: | Check with the remote UI if the secure connection (SSL) settings of the mail server and the printer are matching. |
| Error code: | 3026 |
| Description: | POP SSL connection error (support number: 3417, alarm code: -) |
| Causes: | Connecting POP server with SSL fails. |
| Remedy: | Check with the remote UI if the secure connection (SSL) settings of the mail server and the printer are matching. |
| Error code: | 3027 |
| Description: | SMTP command error (support number: 3418, alarm code: -) |
| Causes: | Sending command to SMTP server fails. |
| Remedy: | Check with the remote UI if the items related to the mail server for outgoing message (SMTP) in the mail server settings are correct. |
| Error code: | 3028 |
| Description: | SMTP authorization error (support number: 3419, alarm code: -) |
| Causes: | SMTP authorization user name is not specified, SMTP authorization password is not specified, or SMTP authorization fails. |
| Remedy: | Check with the remote UI if the account and the password for outgoing message in the mail server settings are correct. |
| Error code: | 3029 |
| Description: | POP command error (support number: 3420, alarm code: -) |
| Causes: | Sending command to POP server fails. |
| Remedy: | Check with the remote UI if the items related to the mail server for incoming message (POP3) in the mail server settings are correct. |
| Error code: | 3030 |
| Description: | POP authorization error (support number: 3421, alarm code: -) |
| Causes: | POP authorization user name is not specified, POP authorization password is not specified, or POP authorization fails. |
| Remedy: | Check with the remote UI if the account and the password for incoming message in the mail server settings are correct. |
| Error code: | 3031 |
| Description: | APOP authorization error (support number: 3422, alarm code: -) |
| Causes: | APOP authorization fails. |
| Remedy: | Check with the remote UI if the APOP settings are appropriate. |
| Error code: | 3032 |
| Description: | Socket server connection error (support number: 3423, alarm code: -) |
| Causes: | Communication timeout occurs in connecting with SMTP server. Or Read/Write socket error occurs. |
| Remedy: | Check with the remote UI if the mail server settings are appropriate. |
| Error code: | 3033 |
| Description: | Destination mail address error (support number: 3424, alarm code: -) |
| Causes: | Destination mail address is incorrect. |
| Remedy: | Select a correct e-mail address of destination with the remote UI and send again. |
| Error code: | 3034 |
| Description: | Unsupported device connected (support number: 2001, alarm code: -) |
| Causes: | USB host unsupported device is connected. |
| Remedy: | Follow the message on the operation panel. • The only device that can print directly by connecting to this machine is USB flash memory. |
| Error code: | 3035 |
| Description: | Hub not supported (support number: 2002, alarm code: -) |
| Causes: | USB hub is connected to USB host. • Connecting USB flash memory via USB hub is not supported. |
| Remedy: | Follow the message on the operation panel. (Check the setting and reset.) |
| Error code: | 3036 |
| Description: | IPv4 address conflict alert (support number: 3306, alarm code: 3448) |
| Causes: | The IPv4 address set in the printer is conflicting with the address set in other devices. |
| Remedy: | Change the set IP address in the printer not to overlap with other devices. |
| Error code: | 3210 |
| Description: | CIS lamp error When input value at the time of CIS illumination does not exceed the threshold value between 5 s. |
| Causes: | Defective connector cable or poor contact in the connector. Defective CIS. Defective DPSHD PWB. Defective DP relay PWB. |
| Remedy: | CIS 1. Execute U906 Separating Operation Release. 2. Execute CCD of U061 lamp check. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the CIS and execute U091 and U411. DPSHD PWB Replace the DPSHD PWB. DP relay PWB Replace the DP relay PWB. |
| Error code: | 3220 |
| Description: | CCD lamp activation error The threshold is calculated for colors at initialization and the pixel which does not exceed that value is greater than 1000. |
| Causes: | CIS. ISC PWB. Main PWB. |
| Remedy: | CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. LED lamp PWB and ISC PWB (YC6) CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and Main PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. If the LED lamp won’t light, replace the LED PWB and execut U411. ISC PWB Replace the ISC PWB and execute U411. Main PWB Replace the main PWB. |
| Error code: | 3250 |
| Description: | Parts counter Wia5 alert1 (support number: 3200, alarm code: 0905) |
| Causes: | The parts counter Wia5 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3270 |
| Description: | Parts counter Wia7 alert1 (support number: 3200, alarm code: 0907) |
| Causes: | The parts counter Wia7 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3280 |
| Description: | Parts counter WF1 alert1 (support number: 3200, alarm code: 0941) |
| Causes: | The parts counter WF1 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3290 |
| Description: | Parts counter CR1 alert1 (support number: 3200, alarm code: 0911) |
| Causes: | The parts counter CR1 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3291 |
| Description: | Parts counter CR1 alert2 (support number: 3201, alarm code: 0961) |
| Causes: | The parts counter CR1 reached the value that indicates level W2. |
| Remedy: | Replace the corresponding part, and clear the corresponding counter data in service mode. |
| Error code: | 32A0 |
| Description: | Parts counter CR2 alert1 (support number: 3200, alarm code: 0912) |
| Causes: | The parts counter CR2 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 32A1 |
| Description: | Parts counter CR2 alert2 (support number: 3201, alarm code: 0962) |
| Causes: | The parts counter CR2 reached the value that indicates level W2. |
| Remedy: | Replace the corresponding part, and clear the corresponding counter data in service mode. |
| Error code: | 32B0 |
| Description: | Parts counter CR3 alert1 (support number: 3200, alarm code: 0913) |
| Causes: | The parts counter CR3 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 32B1 |
| Description: | Parts counter CR3 alert2 (support number: 3201, alarm code: 0963) |
| Causes: | The parts counter CR3 reached the value that indicates level W2. |
| Remedy: | Replace the corresponding part, and clear the corresponding counter data in service mode. |
| Error code: | 32C0 |
| Description: | Parts counter CR4 alert1 (support number: 3200, alarm code: 0914) |
| Causes: | The parts counter CR4 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 32D0 |
| Description: | Parts counter CR5 alert1 (support number: 3200, alarm code: 0915) |
| Causes: | The parts counter CR5 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 32D1 |
| Description: | Parts counter CR5 alert2 (support number: 3201, alarm code: 0965) |
| Causes: | The parts counter CR5 reached the value that indicates level W2. |
| Remedy: | Replace the corresponding part, and clear the corresponding counter data in service mode. |
| Error code: | 32F0 |
| Description: | Parts counter PG1 alert1 (support number: 3200, alarm code: 0921) |
| Causes: | The parts counter PG1 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3305 |
| Description: | Media update corruption (support number: 3306, alarm code: 0520) |
| Causes: | Recognizing the media data properly fails due to the broken media data of the printer. |
| Remedy: | Start up [Media Configuration Tool] and recover the printer media data. |
| Error code: | 3400 |
| Description: | Parts counter PG2 alert1 (support number: 3200, alarm code: 0922) |
| Causes: | The parts counter PG2 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3410 |
| Description: | Parts counter PG3 alert1 (support number: 3200, alarm code: 0923) |
| Causes: | The parts counter PG3 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3420 |
| Description: | Parts counter HMa1 alert1 (support number: 3200, alarm code: 0926) |
| Causes: | The parts counter HMa1 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3430 |
| Description: | Parts counter MT1 alert1 (support number: 3200, alarm code: 0942) |
| Causes: | The parts counter MT1 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3431 |
| Description: | Parts counter MT1 alert2 (support number: 3201, alarm code: 0992) |
| Causes: | The parts counter MT1 reached the value that indicates level W2. |
| Remedy: | Replace the corresponding part, and clear the corresponding counter data in service mode. |
| Error code: | 3440 |
| Description: | Parts counter LFS1 alert1 (support number: 3200, alarm code: 0931) |
| Causes: | The parts counter LFS1 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3441 |
| Description: | Parts counter LFS1 alert2 (support number: 3201, alarm code: 0981) |
| Causes: | The parts counter LFS1 reached the value that indicates level W2. |
| Remedy: | Replace the corresponding part, and clear the corresponding counter data in service mode. |
| Error code: | 3450 |
| Description: | Parts counter PL1 alert1 (support number: 3200, alarm code: 0943) |
| Causes: | The parts counter PL1 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | 3451 |
| Description: | Parts counter PL1 alert2 (support number: 3201, alarm code: 0993) |
| Causes: | The parts counter PL1 reached the value that indicates level W2. |
| Remedy: | Replace the corresponding part, and clear the corresponding counter data in service mode. |
| Error code: | 3460 |
| Description: | Parts counter Mi1 alert1 (support number: 3200, alarm code: 0934) |
| Causes: | The parts counter Mi1 reached the value that indicates level W1. |
| Remedy: | The part is available until the operation panel indicates [Part replacement needed]. |
| Error code: | EC01 2F90 |
| Description: | Carriage overload (support number: 4801) |
| Causes: | The motor keeps 100% output. In addition, CARRIAGE UNIT scans more than a constant length. |
| Remedy: | 1 Check stain on the carriage shaft. No stain Go to 2. Stain adheres Perform cleaning of the shaft. 2 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE MOTOR. Failure in LONG FFC CHECK Replace CARRIAGE UNIT. |
| Error code: | EC01 2F95 |
| Description: | Carriage drive timeout (support number: 4801) |
| Causes: | CARRIAGE UNIT does not finish driving within the scheduled time. |
| Remedy: | 1 Check the items below. a) Stain on the carriage shaft. b) Cable connection of the carriage motor. c) Looseness and abrasion of BELT, CARRIAGE. Appropriate Go to 2. Inappropriate a) Perform cleaning of the shaft. b) Connect the cable. c) Replace BELT, CARRIAGE. 2 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE MOTOR. Failure in LONG FFC CHECK Replace CARRIAGE UNIT. |
| Error code: | EC02 2F42 |
| Description: | Complete non-ejection in one line of nozzles (support number: 1492) |
| Causes: | A complete non-ejection nozzle line in one of two print head nozzle lines of a color. |
| Remedy: | 1 When the printer does not recover with restarting, check if the ink is filling into tubes. Ink is filled Go to 2. (Insufficient ink in the print head or print head defect is suspected.) Ink is not filled Replace INK TUBE UNIT. 2 Perform [DIAGNOSIS > HEAD CNT CHECK] and check the condition of print head contacting part. Proper condition Go to 3. Abnormal condition Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 3 Perform deep cleaning and print nozzle check pattern. Proper nozzle pattern Complete. Improper nozzle pattern Replace the print head. |
| Error code: | EC03 403A |
| Description: | Printer VH recognition failure (support number: B20A) Memo: Remove the error in service mode when handling is completed. |
| Causes: | The printer cannot confirm VH output. |
| Remedy: | 1 Check the connection of flexible cables on MAIN PCB UNIT. If the connection is proper, replace CARRIAGE UNIT. |
| Error code: | EC03 4061 |
| Description: | Carriage unit for wrong model installed (support number: 5106) Memo: Remove the error in service mode when handling is completed. |
| Causes: | The CARRIAGE UNIT for a different printer model is connected. |
| Remedy: | 1 Check the connection of FLEXIBLE CABLE. Proper connection Go to 2. Improper connection Connect FLEXIBLE CABLE again. 2 Replace the CARRIAGE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC04 2F31 |
| Description: | Accuracy error of carriage parking position in non-ejection detection (support number: 4801) |
| Causes: | The parked position of the carriage is slightly off when performing non-ejection detection or adjusting the head management sensor position. |
| Remedy: | 1 Check the items below. a) Installation, scratch, and stain on SCALE, LINEAR. b) Stain on the carriage shaft. Fine condition Go to 2. Installation failure, scratch, or stain is found a) Perform cleaning or replace SCALE, LINEAR. b) Perform cleaning of shaft. 2 Replace INK TUBE UNIT. The problem is resolved Complete. The problem is not resolved Replace CARRIAGE UNIT. |
| Error code: | EC05 2F92 |
| Description: | Carriage movement disabled (support number: 4801) |
| Causes: | The motor keeps 100% output. In addition, CARRIAGE UNIT stops less than a constant scanning length. |
| Remedy: | 1 Check the items below. a) Cable connection of the carriage motor. b) Looseness and abrasion of BELT, CARRIAGE. c) Obstacle. d) The position of SCALE, LINEAR. Appropriate without any obstacle Go to 2. Inappropriate or obstacles are blocking a) Connect the cable. b) Replace BELT, CARRIAGE. c) Remove the obstacle. d) Attach it at the correct position. 2 Replace CARRIAGE MOTOR. The problem is resolved Complete. The problem is not resolved Replace CARRIAGE UNIT. |
| Error code: | EC06 2F9A |
| Description: | Carriage lift motor error (support number: 4801) |
| Causes: | Overload on the lift motor. |
| Remedy: | 1 Check the items below. a) Cable connection of LIFT MOTOR. b) Couple CARRIAGE UNIT with the coupling part, turn the gear of LIFT UNIT manually and check if excessive load is applied. Appropriate Replace CARRIAGE UNIT. Inappropriate Go to 2. Not coupled with the coupling part Coupled with the coupling part 2 Check any damages of the gears for driving LIFT UNIT. No damage found Replace LIFT MOTOR. The damage found Replace the damaged gear. |
| Error code: | EC06 2F9B |
| Description: | Carriage lift sensor error (support number: 4801) |
| Causes: | Although the lift motor is rotating and generating larger torque than the certain amount, CARRIAGE LIFT SENSOR cannot detect ON/OFF. |
| Remedy: | 1 Check the items below. a) Cable connection of CARRIAGE LIFT SENSOR. b) Execute [DIAGNOSIS > I/O DISPLAY] and check the CARRIAGE LIFT SENSOR operation. Appropriate Replace CARRIAGE UNIT. Inappropriate Go to 2. 2 Check any damages of the gears around LIFT MOTOR. No damage found Replace LIFT MOTOR. The damage found Replace the damaged gear. |
| Error code: | EC06 2F9C |
| Description: | Carriage docking error (support number: 4801) |
| Causes: | - Although the lift motor is rotating, generated torque is smaller than a constant value. In addition, CARRIAGE LIFT SENSOR cannot detect ON/OFF. - CARRIAGE UNIT does not move to the home position during detecting home position. |
| Remedy: | 1 Check the items below. a) Check if CARRIAGE UNIT is coupled with the coupling part when the error occurs. b) If CARRIAGE UNIT is coupled with the coupling part , check if the coupling part is damaged. Appropriate Go to EC05-2F92 error. Inappropriate a) Go to EC05-2F92 error. b) When the coupling at the lift unit side is damaged Replace COUPLING, CR LIFT DRIVE. When the coupling at CARRIAGE UNIT side is damaged Replace CARRIAGE UNIT. Not coupled with the coupling part Coupled with the coupling part |
| Error code: | EC07 4060 |
| Description: | Carriage EEPROM error (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | EEPROM defect in the carriage PCB is detected. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE UNIT. Abnormal Replace MAIN PCB UNIT. |
| Error code: | EC0F 2F96 |
| Description: | Carriage motor error (support number: 4801) |
| Causes: | While carriage system is in error status, operation is indicated from firmware. |
| Remedy: | 1 Check the items below. a) Cable connection of the carriage motor. b) Looseness and abrasion of BELT, CARRIAGE. Appropriate Replace CARRIAGE UNIT. Inappropriate a) Connect the cable. b) Replace BELT, CARRIAGE. |
| Error code: | EC11 2F2A |
| Description: | Paper feed home position error (support number: 4801) |
| Causes: | Paper feed home position adjustment is failed. |
| Remedy: | 1 Check the items below. a) Driving condition of PAPER FEED MOTOR. b) Installation of FILM, TIMING SLIT DISK, scratches, circumference shaving, and smear. c) Looseness and abrasion of BELT, PAPER TRANSPORT. d) Cable connection. e) Perform [DIAGNOSIS > I/O DISPLAY] and check the operation of PAPER FEED HOME POSITION SENSOR. Inappropriate condition or improper operation a) Replace MAIN PCB UNIT or PAPER FEED MOTOR. b) Perform cleaning or replace FILM, TIMING SLIT DISK. c) Reattach or replace BELT, PAPER TRANSPORT, or replace the gear. d) Connect the cable. e) Replace PAPER FEED ENCODER UNIT. |
| Error code: | EC12 2F29 |
| Description: | Paper feed drive timeout (support number: 4801) |
| Causes: | Paper feed drive does not finish driving within the scheduled time. |
| Remedy: | 1 Check the items below. a) Jam inside of the printer. b) Looseness and abrasion of BELT, PAPER TRANSPORT, and gear tooth skipping. Appropriate Go to 2. Inappropriate a) Remove jam. b) Replace BELT, PAPER TRANSPORT, or the gear. 2 Replace PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ENCODER UNIT. |
| Error code: | EC12 2F2B |
| Description: | Paper feed overload (support number: 4801) |
| Causes: | Paper feed motor keeps 100% output for a certain period. |
| Remedy: | 1 Check the items below. a) Jam inside of the printer. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Smear or paper jam in the PAPER FEED ROLLER UNIT. Appropriate Go to 2. Inappropriate a) Remove jam. b) Change the paper to use. c) Perform cleaning or replace PAPER FEED ROLLER UNIT and HOLDER, LF BACK UP. 2 Replace FILM, TIMING SLIT DISK and PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ROLLER UNIT. |
| Error code: | EC12 2F2C |
| Description: | PAPER FEED motor error (support number: 4801) |
| Causes: | The paper does not reach to the specified position while driving the paper feed motor. |
| Remedy: | 1 Check the items below. a) Jam inside of the printer. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Smear or paper jam in the PAPER FEED ROLLER UNIT. Appropriate Go to 2. Inappropriate a) Remove jam. b) Change the paper to use. c) Perform cleaning or replace PAPER FEED ROLLER UNIT and HOLDER, LF BACK UP. 2 Replace FILM, TIMING SLIT DISK and PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ROLLER UNIT. |
| Error code: | EC13 2F17 |
| Description: | Platen suction fan error (support number: 4801) |
| Causes: | SUCTION FAN UNIT lock signal is detected. |
| Remedy: | 1 Replace SUCTION FAN UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC15 2E23 |
| Description: | Cutter blade unit error (support number: 4801) |
| Causes: | - CUTTER HOME POSITION SENSOR cannot be detected. - Abnormal encoder value is detected when returning the cutter to the home position. |
| Remedy: | 1 Check the items below. a) Foreign substances on CUTTER BLADE UNIT. b) Perform [DIAGNOSIS > I/O DISPLAY] and check CUTTER HOME POSITION SENSOR operation. c) Check the harness connection. No foreign substance and proper condition Go to 2. Foreign substance is adhering or improper condition a) Remove the foreign substance. b) Replace CUTTER HOME POSITION SENSOR. c) Connect the harness. 2 Replace CUTTER MOTOR UNIT, W/ENCODER. The problem is resolved Complete. The problem is not resolved Replace the cutter. |
| Error code: | EC16 2021 |
| Description: | Roll drive timeout (support number: 4801) |
| Causes: | The target value of operation command is not achieved when controlling ACTIVE ROLL BRAKE MOTOR. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC16 2022 |
| Description: | Roll drive overload (support number: 4801) |
| Causes: | Current value reaches to the maximum value when controlling ACTIVE ROLL BRAKE MOTOR. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC16 2027 |
| Description: | Role motor error (support number: 4801) |
| Causes: | The timing when roll drive timeout or upper roll drive overload occurs, operation instruction is indicated by firmware. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC16 202A |
| Description: | Roll motor drive control abnormal (support number: 4801) |
| Causes: | Abnormity is detected at control IC on the main PCB during ACTIVE ROLL BRAKE MOTOR controlling. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC16 2038 |
| Description: | Roll motor calibration error (support number: 4801) |
| Causes: | Calibration of ACTIVE ROLL BRAKE MOTOR fails. |
| Remedy: | 1 Check if a spool is installed in the roll unit. With the spool Remove the spool from the roll unit and reboot the main unit.* Without the spool Replace ACTIVE ROLL BRAKE MOTOR. *The spool must be removed before calibrating the roll unit. |
| Error code: | EC19 2F21 |
| Description: | Release lever open error during printing (support number : 1214) |
| Causes: | Release lever is released during printing. |
| Remedy: | 1 Start up the printer in service mode. Move the release lever back and forth in print waiting status. Perform [DIAGNOSIS > I/O DISPLAY] to check RELEASE LEVER SWITCH operation. Appropriate Replace RELEASE LEVER UNIT. Inappropriate Replace RELEASE LEVER SWITCH. |
| Error code: | EC21 282D |
| Description: | Print head Si melting (reboot request) (support number: 140C) |
| Causes: | Si solution amount is more than the standard solution amount. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 282E |
| Description: | Print head Si melting (print head replacement request) (support number: 1403) |
| Causes: | The printer does not recover by rebooting after print head Si solution error. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F43 |
| Description: | Print head 640 nozzles complete non-ejection (support number: 1494) |
| Causes: | Non-ejection in 640 nozzles is detected through non-ejection detection. |
| Remedy: | 1 When the printer does not recover by rebooting, check if the ink is filled into tubes. Ink is filled Go to 2. Ink is not filled Replace the INK TUBE UNIT. 2 Perform deep cleaning, and print nozzle check pattern. Proper nozzle pattern Complete. Improper nozzle pattern Replace the print head. |
| Error code: | EC21 2F44 |
| Description: | Abnormal increase of non-ejection nozzles from last non-ejection detection (support number: 1492) |
| Causes: | At the rate of fifty or more non-ejection nozzles per one nozzle have increased since last non-ejection detection. |
| Remedy: | 1 Perform deep cleaning and print nozzle check pattern. Proper nozzle pattern Complete. Improper nozzle pattern Replace the print head. |
| Error code: | EC21 2F50 |
| Description: | VH leak at print head replacement (support number: 1477) |
| Causes: | VH leak is detected at print head replacement. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F51 |
| Description: | VH leak at starting up, cleaning, or print starting (support number: 4801) |
| Causes: | VH leak is detected at starting up, cleaning, and print starting. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F53 |
| Description: | VH leak at rebooting (support number: 1478) |
| Causes: | The printer does not recover by rebooting after the VH leak error at starting up, cleaning, or print starting. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F54 |
| Description: | Print head VH voltage abnormal (support number: 4801) |
| Causes: | Abnormal VH voltage of the print head is detected. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F56 |
| Description: | VHTR leak at print head replacement (support number: 1477) |
| Causes: | VHTR leak is detected at print head replacement. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F57 |
| Description: | VHTR leak error at starting up, cleaning, or print starting (support number: 4801) |
| Causes: | VHTR leakage is detected in starting up, cleaning, or print starting. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F58 |
| Description: | VHTR leak at rebooting (support number: 1478) |
| Causes: | The printer does not recover by rebooting after the VHTR leak error occurred in starting up, cleaning, or print starting. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F59 |
| Description: | Print head VHTR voltage abnormal (support number: 4801) |
| Causes: | Abnormal VHTR voltage of the print head is detected. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F60 |
| Description: | H3V voltage abnormal at print head replacement (support number: 1477) |
| Causes: | Abnormal H3V voltage is detected at print head replacement. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F61 |
| Description: | H3V voltage abnormal at starting up, cleaning, or print starting (support number: 4801) |
| Causes: | Abnormal H3V voltage is detected at starting up, cleaning, or print starting. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F62 |
| Description: | H3V leak at rebooting (support number: 1478) |
| Causes: | The printer does not recover by rebooting after the H3V leak error at starting up, cleaning, or print starting. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F67 |
| Description: | Print head H3V voltage abnormal during printing (support number: 4801) |
| Causes: | Abnormal H3V voltage of the print head is detected during printing. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F6D |
| Description: | Print head EEPROM checksum error 2 (support number: 140F) |
| Causes: | Abnormity is detected in checksum judgement of EEPROM at print head installation and starting up. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F70 |
| Description: | Print head diode temperature abnormal (reboot request) (support number: 1408) |
| Causes: | Abnormal temperature of the diode is detected at diode correction. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F71 |
| Description: | Print head diode temperature unstable (support number: 1409) |
| Causes: | Diode temperature is detected to be unstable at diode correction. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F72 |
| Description: | Print head diode correction error (reboot request) (support number: 140A) |
| Causes: | Abnormal value is detected at diode correction. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F73 |
| Description: | Print head diode temperature abnormal (print head replacement request) (support number: 1408) |
| Causes: | The printer does not recover by rebooting after this error. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F74 |
| Description: | Print head diode temperature unstable (print head replacement request) (support number: 1409) |
| Causes: | The printer does not recover by rebooting after this error. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F75 |
| Description: | Print head diode correction error (print head replacement request) (support number: 140A) |
| Causes: | The printer does not recover by rebooting after this error. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F7E |
| Description: | Print head temperature abnormal (reboot request) (support number: 5200) |
| Causes: | Abnormal temperature of heater board is detected. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F7F |
| Description: | Print head temperature abnormal (print head replacement request) (support number: 1478) |
| Causes: | The printer detects print head abnormal temperature rising and does not recover by rebooting. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC22 2F30 |
| Description: | Head management sensor position adjustment error (support number: 4801) |
| Causes: | Adjusting head management sensor position is failed. |
| Remedy: | 1 Check if the ink is filled into ink tubes. Ink is filled Go to 2. Ink is not filled Perform [DIAGNOSIS > PURGE CHECK] to diagnose ink vacuum of PURGE UNIT. PURGE UNIT ink vacuum diagnosis Proper operation Perform deep cleaning and fill the ink. When the ink vacuum does not recover, replace the print head. Abnormal operation Replace PURGE UNIT. 2 Print user nozzle check pattern or service nozzle check pattern to check the nozzle condition. (Check if blur or non-ejection appears at the top and bottom edge line of the nozzle check pattern.) Appropriate condition Replace HEAD MANAGEMENT SENSOR UNIT. Abnormal condition Perform deep cleaning and fill the ink. When the ink vacuum does not recover, replace the print head. |
| Error code: | EC22 2F47 |
| Description: | Head management sensor unit failure (support number: 4801) |
| Causes: | The head management sensor unit is detected to be faulty at starting up or nonejection detection. |
| Remedy: | 1 Check the items below. a) Adherence of paper dust and hairs on the HEAD MANAGEMENT SENSOR UNIT. b) Adherence or laying-up of large amount of ink mist on the HEAD MANAGEMENT SENSOR UNIT. c) Connector condition. Appropriate condition and proper connection Go to 2. Inappropriate condition or improper connection a) Remove it. b) Perform cleaning or replace HEAD MANAGEMENT SENSOR UNIT. c) Connect the connector. 2 Check if the fuse (FU5202) on MAIN PCB UNIT is disconnected. Connected Replace HEAD MANAGEMENT SENSOR UNIT. Disconnected Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC22 4001 |
| Description: | End-of-life of head management sensor unit (support number: 5B16) Memo : Remove the error in service mode after handling. |
| Causes: | Ink amount in the head management sensor exceeds the threshold. |
| Remedy: | 1 Replace HEAD MANAGEMENT SENSOR UNIT. |
| Error code: | EC23 260E |
| Description: | Gap adjustment error (support number: 4801) |
| Causes: | Abnormity is detected at GAP adjustment. |
| Remedy: | 1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT. Improper connection Connect the cable. |
| Error code: | EC23 2F11 |
| Description: | Multi sensor bus communication error (support number: 4801) |
| Causes: | Communicating with multi sensor related hard ware, such as LED driver and multi sensor EEPROM, is failed. |
| Remedy: | 1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT*. Improper connection Connect the cable. *This error is caused by multi sensor malfunction. Communication error of other ICs is indicated when communication failure occurs, since confirmation of communication with other ICs in the carriage is performed prior to confirmation of communication of the multi sensor. |
| Error code: | EC23 2F18 |
| Description: | Carriage board I2C bus communication error (support number: 4801) |
| Causes: | I2C writing and reading to ICs on the carriage board is failed. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK], and check LONG FFC CHECK result and the CRC value change before and after turning off and on the power. (The value change is indicating broken wire.) Normal result Replace CARRIAGE UNIT. Abnormal result Replace MAIN PCB UNIT. |
| Error code: | EC23 2F32 |
| Description: | Multi sensor error (support number: 4801) |
| Causes: | Abnormity is detected in multi sensor EEPROM reading at each automatic adjustment, paper edge detection, GAP adjustment, and starting up. |
| Remedy: | 1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT. Improper connection Connect the cable. |
| Error code: | EC24 4049 |
| Description: | Abnormal temperature by temperature and humidity sensor (support number: 8200) Memo: Remove the error in service mode after handling. |
| Causes: | Abnormity is detected at reading temperature |
| Remedy: | 1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable. |
| Error code: | EC24 404A |
| Description: | Abnormal humidity by temperature and humidity sensor (support number: 8200) Memo: Remove the error in service mode after handling. |
| Causes: | Abnormity is detected at reading humidity. |
| Remedy: | 1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable. |
| Error code: | EC24 404B |
| Description: | Temperature and humidity sensor non-connection (support number: 8200) Memo: Remove the error in service mode after handling. |
| Causes: | Abnormity is detected at reading temperature and humidity. |
| Remedy: | 1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable. |
| Error code: | EC25 2F16 |
| Description: | Mist fan error (support number: 4801) |
| Causes: | Abnormity is detected at reading humidity. |
| Remedy: | 1 Check the cable connection of MIST FAN. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace EXHAUST MIST DUCT UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC25 4001 |
| Description: | End-of-life of mist collecting duct (support number: 5B20) Memo: Remove the error in service mode after handling. |
| Causes: | Ink amount in the mist collecting duct exceeds the threshold. |
| Remedy: | 1 Replace EXHAUST MIST DUCT UNIT. |
| Error code: | EC31 2F1C |
| Description: | Purge main cam sensor error (support number: 4801) |
| Causes: | The following failure is detected. - Initialization of purge main cam position is failed. - Moving CARRIAGE UNIT to the specified position is disabled when capping. |
| Remedy: | 1 Check the items below. a) The foreign substances such as paper debris are adhering around PURGE UNIT. b) Scratch or stain on SCALE, LINER. Without paper debris, scratch, or stain Go to 2. With paper debris, scratch, or stain a) Remove the foreign substance. b) Perform cleaning or replace SCALE, LINEAR. 2 After unlocking CARRIAGE UNIT with [FUNCTION > CR UNLOCK], perform [FUNCTION > CR LOCK] to check CARRIAGE UNIT lock operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT. |
| Error code: | EC31 2F1D |
| Description: | Purge motor error (support number: 4801) |
| Causes: | The motor does not operate. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT. |
| Error code: | EC31 2F1E |
| Description: | Purge motor overload (support number: 4801) |
| Causes: | The motor keeps 100% output, or PURGE MOTOR ENCODER cannot be read. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT, and also check the connector connection. Proper connection without foreign substance Go to 2. With foreign substances or improper connection Remove the foreign substance or connect the connector properly. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT. |
| Error code: | EC31 2F22 |
| Description: | Purge motor drive timeout (support number: 4801) |
| Causes: | The purge motor drive does not complete the specified operation within the specified time. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace the PURGE UNIT. |
| Error code: | EC31 4001 |
| Description: | End-of-life of purge unit (support number: 5C00) Memo : Remove the error in service mode after handling. |
| Causes: | The purge unit lifespan runs out. |
| Remedy: | 1 Replace the PURGE UNIT. |
| Error code: | EC32 4001 |
| Description: | End-of-life of tube unit (support number: B510) Memo : Remove the error in service mode after handling. |
| Causes: | The amount of carriage scan time exceeds the threshold, and the tube unit lifespan runs out. |
| Remedy: | 1 Replace the INK TUBE UNIT. |
| Error code: | EC33 2601 |
| Description: | Timeout of left or right ink supply choke valve driving (support number: 4801) |
| Causes: | The choke valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the RIGHT CHOKE VALVE POSITION SENSOR and the LEFT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R. Abnormal operation Replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R. |
| Error code: | EC33 2F3A |
| Description: | Left or right ink valve motor error (support number: 4801) |
| Causes: | Encoder value of the left and right ink valve motor is not detected. |
| Remedy: | 1 Replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R. |
| Error code: | EC33 2F3D |
| Description: | Operation error 1 in [Prepare to move] (support number: 4801) |
| Causes: | Ink tank removal at inappropriate timing is detected. |
| Remedy: | 1 Perform [Prepare to move] again. |
| Error code: | EC33 2F3E |
| Description: | Operation error 2 in [Prepare to move] |
| Causes: | Ink tank installation at inappropriate timing is detected. |
| Remedy: | 1 Perform [Prepare to move] again. |
| Error code: | EC34 2602 |
| Description: | Right choke valve drive timeout (support number: 4801) |
| Causes: | The choke valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the RIGHT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT R. Abnormal operation Replace the INK SUPPLY TANK UNIT R. |
| Error code: | EC34 2F3B |
| Description: | Right ink valve motor error (support number: 4801) |
| Causes: | Encoder value of the right ink valve motor is not detected. |
| Remedy: | 1 Replace the INK SUPPLY TANK UNIT R. |
| Error code: | EC35 2603 |
| Description: | Left choke valve drive timeout (support number: 4801) |
| Causes: | The choke valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the LEFT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT L. Abnormal operation Replace the INK SUPPLY TANK UNIT L. |
| Error code: | EC35 2F3C |
| Description: | Left ink valve motor error (support number: 4801) |
| Causes: | Encoder value of the left ink valve motor is not detected. |
| Remedy: | 1 Replace the INK SUPPLY TANK UNIT L. |
| Error code: | EC3F 2F40 |
| Description: | Complete non-ejection in all colors through non-ejection detection (support number: 1492) |
| Causes: | Complete non-ejection in all colors through non-ejection detection. |
| Remedy: | 1 Check the items below. a) Foreign substances such as paper debris around HEAD MANAGEMENT SENSOR UNIT. b) Tubes are filled by ink. No foreign substances and ink is filled Go to 2*. Foreign substances are adhering or tubes are not filled by ink. a) Remove the foreign substance. b) Go to 3. *There is little possibility of print head contact failure factor (because print head contact failure is checked by the automatic diagnosis at print head installation or before performing non-ejection detection). 2 Check the items below. a) Whether the service nozzle check pattern can be printed. b) Perform [DIAGNOSIS > CR SYSTEM CHECK] , and check LONG FFC CHECK result. Printable without broken wires Replace HEAD MANAGEMENT SENSOR UNIT. Not printable or broken wires a) Replace the print head. b) Replace the CARRIAGE UNIT. 3 Perform [DIAGNOSIS > PURGE CHECK > PRESSURE CHECK] to check vacuum operation of PURGE UNIT. Proper operation Replace the INK TUBE UNIT. Abnormal operation Replace the PURGE UNIT. |
| Error code: | EC3F 2F41 |
| Description: | Complete non-ejection in one color (support number: 1492) |
| Causes: | Non-ejection in all nozzles of the one color is detected through non-ejection detection after cleaning. |
| Remedy: | 1 Check if the ink is filling into tubes. Ink is filled Go to 2. (Insufficient ink in the print head or print head defect is suspected.) Ink is not filled Go to 3. 2 Perform deep cleaning and print nozzle check pattern. Appropriate condition Replace the ink supply tank unit that does not have ink filled in the tube. Abnormal condition Replace the print head. |
| Error code: | EC41 4001 |
| Description: | End-of-life of SUCTION FAN UNIT (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in SUCTION FAN UNIT is detected. |
| Remedy: | 1 Replace the SUCTION FAN UNIT. |
| Error code: | EC43 4001 |
| Description: | End-of-life of WASTE INK BOX UNIT, HP (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in WASTE INK BOX UNIT, HP is detected. |
| Remedy: | 1 Replace the WASTE INK BOX UNIT, HP. |
| Error code: | EC44 4001 |
| Description: | End-of-life of WASTE INK BOX UNIT, CENTER (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in WASTE INK BOX UNIT, CENTER is detected. |
| Remedy: | 1 Replace the WASTE INK BOX UNIT, CENTER. |
| Error code: | EC47 4001 |
| Description: | End-of-life of WASTE INK BOX UNIT, BP (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in WASTE INK BOX UNIT, BP is detected. |
| Remedy: | 1 Replace the WASTE INK BOX UNIT, BP. |
| Error code: | EC48 4001 |
| Description: | End-of-life of MCG GUIDE UNIT (support number: 5B21) Memo : Remove the error in service mode after handling. |
| Causes: | Ink full in the MCG GUIDE UNIT of the maintenance cartridge is detected.* *Without having the maintenance cartridge installed, when the waste ink flows into the maintenance cartridge, the counter counts. (This case is not usually happens.) |
| Remedy: | 1 Replace the MCG GUIDE UNIT. |
| Error code: | EC51 203C |
| Description: | Motor driver boot sequence failure (support number: 4803) |
| Causes: | Motor driver boot sequence was not completed properly in starting up. |
| Remedy: | 1 When the printer does not recover by rebooting, replace MAIN PCB UNIT* . *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 2F07 |
| Description: | USB Vbus overcurrent (support number: 9000) |
| Causes: | Vbus overcurrent is detected. |
| Remedy: | 1 Reboot. |
| Error code: | EC51 2F14 |
| Description: | Main PCB I2C bus error (support number: 4801) |
| Causes: | Abnormal checksum value of the ink agitation timer or ink cleaning timer is detected, or accessing DA converter is disabled. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 2F15 |
| Description: | Unable to allocate memory (support number: 4801) |
| Causes: | Acquisition of OS memory pool packet is disabled. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments.. |
| Error code: | EC51 2FDD |
| Description: | Left ink level detection error (support number: 4801) |
| Causes: | Inactivation of the ink level detection pin of the sub ink tank in INK SUPPLY TANK UNIT L is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.) |
| Remedy: | 1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT*. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 2FDE |
| Description: | Right ink level detection error (support number: 4801) |
| Causes: | Inactivation of the ink level detection pin of the sub ink tank in INK SUPPLY TANK UNIT R is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.) |
| Remedy: | 1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT*. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 2FDF |
| Description: | Left and right ink level detection error (support number: 4801) |
| Causes: | Inactivation of the ink level detection pin of the sub ink tank in the INK SUPPLY TANK UNIT L is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.) |
| Remedy: | 1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT*. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3000 |
| Description: | Network sub-system start-up error (support number: 6900) |
| Causes: | Starting up sequence of Network sub-system is failed. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. |
| Error code: | EC51 3001 |
| Description: | Network sub-system timeout (support number: 6901) |
| Causes: | Network sub system does not respond. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. |
| Error code: | EC51 3002 |
| Description: | Wireless LAN device non-connection (support number: 6910) |
| Causes: | Wireless LAN device is not recognized. |
| Remedy: | 1 Check the WIRELESS LAN PCB UNIT flexible cable connection. Proper connection Replace the WIRELESS LAN PCB UNIT. Improper connection Connect the flexible cable. |
| Error code: | EC51 3003 |
| Description: | Wireless LAN hardware error (support number: 6911) |
| Causes: | The wireless LAN device is physically broken. |
| Remedy: | 1 Check the WIRELESS LAN PCB UNIT flexible cable connection Proper connection Replace the WIRELESS LAN PCB UNIT. Improper connection Connect the flexible cable. |
| Error code: | EC51 3004 |
| Description: | Wired LAN driver error (support number: 6920) |
| Causes: | The fatal error occurs in the ethernet driver. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3005 |
| Description: | Wired LAN hardware error (support number: 6921) |
| Causes: | Ethernet driver is physically broken. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the connection of the I/F PCB UNIT and the MAIN PCB UNIT. The problem is resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is not resolved Connect the I/F PCB UNIT to the MAIN PCB UNIT. |
| Error code: | EC51 3006 |
| Description: | Other network sub-system errors (support number: 6902) |
| Causes: | Starting up sequence of network sub-system fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3100 |
| Description: | USB control-out bus error (support number: 6930) |
| Causes: | Bus error occurs at USB control-out end point. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3101 |
| Description: | USB control-in bus error (support number: 6931) |
| Causes: | USB control-in end point bus error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3102 |
| Description: | USB print bulk-out bus error (support number: 6932) |
| Causes: | Bus error occurs at print bulk-out end point. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3103 |
| Description: | USB print bulk-in bus error (support number: 6933) |
| Causes: | Bus error occurs at print bulk-in end point. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When connection is proper and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3104 |
| Description: | USB sub-system firmware error (support number: 6940) |
| Causes: | USB firm error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3105 |
| Description: | USB sub-system command error (support number: 6941) |
| Causes: | USB command error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When connection is proper and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3106 |
| Description: | USB sub-system timeout (support number: 6942) |
| Causes: | USB watchdog error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3107 |
| Description: | USB sub-system data copy error (support number: 6943) |
| Causes: | USB-Relax firmware data copy error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3108 |
| Description: | USB sub-system instruction error (support number: 6944) |
| Causes: | USB-Relax firmware instruction copy error is occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3109 |
| Description: | USB sub-system not started properly (support number: 6945) |
| Causes: | Boot error of USB-Relax firmware occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3110 |
| Description: | USB sub-system improper timeout setting (support number: 6946) |
| Causes: | Initial value set error of USB-Relax firmware watchdog occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3301 |
| Description: | Sub-chip connection error (support number: 4801) |
| Causes: | When starting up the printer or returning from power saving mode, connecting to sub-chip fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3302 |
| Description: | Sub-chip initialization error (support number: 4801) |
| Causes: | When starting up the printer or returning from power saving mode, initialization of the sub-chip fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. Memo: If the error occurred after reseating the flexible cables, check the condition of flexible cable connection. |
| Error code: | EC51 3303 |
| Description: | Sub-chip firmware loading error (support number: 4801) |
| Causes: | When starting up the printer or returning from power saving mode, downloading sub-chip firmware fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3304 |
| Description: | Media updating failure (support number: 4905) |
| Causes: | Updating the printer media information fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Update the printer media information with Media Configuration Tool. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3306 |
| Description: | NAND file system initialization error (support number: 4905) |
| Causes: | When starting up the printer or returning from power saving mode, initialization of NAND file system fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3307 |
| Description: | NAND file system unformatted (support number: 4905) |
| Causes: | When starting up the printer or returning from power saving mode, formatting of NAND file system fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3308 |
| Description: | Checksum error at firmware update (support number: 4905) |
| Causes: | Checksum of the firmware sent at firmware updating does not match. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3309 |
| Description: | Memory allocation failure at firmware update (support number: 4905) |
| Causes: | Securing the operation area in RAM during firmware updating fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 330A |
| Description: | Firmware size error (support number: 4905) |
| Causes: | The size information described in the received firmware data and the actual received size does not match at firmware updating. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4041 |
| Description: | Deletion failure in main PCB SROM (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Deletion of the corresponding area in SROM during firmware updating fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4042 |
| Description: | Writing failure in main PCB SROM (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Writing to SROM during firmware updating fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4045 |
| Description: | Main PCB EEPROM error (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Abnormity is detected when information is written to the main PCB EEPROM. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4047 |
| Description: | Writing failure in main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Writing to NAND flash during firmware updating fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 404C |
| Description: | Serial number data mismatch (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Mismatch of Serial number data in the BACKUP PCB UNIT and the MAIN PCB UNIT is detected in start-up of the printer. |
| Remedy: | 1 This error occurs after MAIN PCB UNIT replacement Go to 2. This error occurs without performing MAIN PCB UNIT replacement Go to 3. 2 Start up the printer in service mode. Perform PCB replacement mode. (Automatic transformation from service mode to PCB replacement mode in start-up.) 3 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Put back the MAIN PCB UNIT, the one that has been installed before the replacement, and replace the BACKUP PCB UNIT. |
| Error code: | EC51 404D |
| Description: | Model ID mismatch (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | When starting up the printer, model ID mismatch between MAIN PCB UNIT and BACKUP PCB UNIT is detected. |
| Remedy: | 1 This error occurs after MAIN PCB UNIT replacement Go to 2. This error occurs without performing MAIN PCB UNIT replacement Go to 3. This error occurs after replacing to the BACKUP PCB UNIT that has been installed to the other model Replace with the new BACKUP PCB UNIT. 2 Start up the printer in service mode. Perform PCB replacement mode. (Automatic transformation from service mode to PCB replacement mode at starting up.) 3 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Put back the MAIN PCB UNIT, the one that has been installed before the replacement, and replace the BACKUP PCB UNIT. |
| Error code: | EC51 4070 |
| Description: | Main PCB NAND flash ECC error (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | ECC error in NAND flash occurs during firmware updating. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4071 |
| Description: | Initialization failure in main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | When starting up the printer or returning from power saving mode, initialization of NAND flash fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4072 |
| Description: | Format failure in Main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | When starting up the printer or returning from power saving mode, formatting of NAND flash fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 5001 |
| Description: | Start-up disabled (support number: 7050) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Starting up the printer fails. |
| Remedy: | 1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.) |
| Error code: | EC51 5002 |
| Description: | Start-up disabled (support number: 7051) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Starting up the printer fails. |
| Remedy: | 1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.) |
| Error code: | EC51 5003 |
| Description: | Start-up disabled (support number: 7052) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Starting up the printer fails. |
| Remedy: | 1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.) |
| Error code: | EC52 4038 |
| Description: | Abnormal power supply voltage in standby or printing (support number: 9110) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Power supply from the power supply unit stops in standby or printing. |
| Remedy: | 1 Reconnect after unplugging the power cable from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC52 4039 |
| Description: | Abnormal power supply voltage in VH leak detection (support number: 9110) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Power supply from the power supply unit stops in leak detection. |
| Remedy: | 1 Reconnect after unplugging the power cable from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC54 290A |
| Description: | Hard disk unconnected (support number: 4801) |
| Causes: | Hard disk detection at start-up fails. |
| Remedy: | 1 Check if the hard disk cable is connected to the MAIN PCB UNIT. Connected Go to 2. Disconnected Connect the cable. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the hard disk cable. The problem is resolved Complete. The problem is not resolved Go to 3. 3 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC54 401A |
| Description: | Hard disk reading/writing error (support number: 7001) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Reading/writing to the hard disk is disabled. |
| Remedy: | 1 Replace the hard disk cable. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the hard disk. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC54 405A |
| Description: | Hard disk capacity mismatch (support number: 7003) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Hard disk capacity difference is detected at start-up. |
| Remedy: | 1 Replace the hard disk. |
| Error code: | EC54 405B |
| Description: | Hard disk model mismatch (support number: 7004) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Hard disk model ID mismatch is detected at start-up. |
| Remedy: | 1 Replace the hard disk. |
| Error code: | EC55 2F20 |
| Description: | Flexible cable connection error (support number: 4801) |
| Causes: | Abnormity, left connection, or inappropriate connection in flexible cable connection between MAIN PCB UNIT and CARRIAGE UNIT was detected. |
| Remedy: | 1 Check the flexible cable connection. Proper connection Replace the CARRIAGE UNIT. Improper connection Connect the flexible cable properly. The problem is not resolved Go to 2. 2 Reconnect the power cable after unplugging from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Replace the POWER SUPPLY UNIT. |
| Error code: | EC55 2F24 |
| Description: | Flexible cable connected at an angle (support number: 1468) |
| Causes: | Flexible cable connection at an angle or non-connection is detected between MAIN PCB UNIT and CARRIAGE RELAY PCB UNIT. |
| Remedy: | 1 Check the flexible cable connection. Proper connection Go to 2. Improper connection Connect the flexible cable properly. The problem is not resolved Go to 2. 2 Reconnect the power cable after unplugging from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Replace CARRIAGE UNIT. The problem is not resolved Replace POWER SUPPLY UNIT. |
| Error code: | EC55 2F6C |
| Description: | Print head temperature reading error (support number: 4801) |
| Causes: | Temperature reading by the direct diode sensor failed. |
| Remedy: | 1 Check the flexible cable connection. Proper connection Go to 2. Improper connection Connect the flexible cable properly. The problem is not resolved Go to 2. 2 Replace with CARRIAGE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC56 2FE0 |
| Description: | Sub-ink tank unit power supply error (support number: 6502) |
| Causes: | The power is not supplied to ink tank ROMs. |
| Remedy: | 1 Check the MAIN PCB UNIT cable connection. Proper connection Go to 2. Improper connection Connect the cable. 2 Check if the ink tank is empty. Not empty Replace the ink tank unit (replacement procedure for INK SUPPLY TANK UNIT L, for INK SUPPLY TANK UNIT R). Empty Replace the ink tank. |
| Error code: | EC57 4040 |
| Description: | RTC time unknown (support number: 6702) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Unset of GMT in RTC is detected at printer start-up in user mode. |
| Remedy: | 1 Check if the battery is mounted in the MAIN PCB UNIT. Battery is mounted Replace the battery and set GMT time by [OTHERS>RTC SETTING] GMT. Battery is not mounted Remount the battery and set GMT time by [OTHERS>RTC SETTING]. GMT time = Greenwitch Mean Time |
| Error code: | EC57 404F |
| Description: | RTC non-connection (support number: 6700) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Reading / writing to RTC data is disabled. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC58 2F12 |
| Description: | Backup PCB EEPROM error (support number: 4801) |
| Causes: | Reading / writing to BACKUP PCB UNIT EEPROM is disabled. |
| Remedy: | 1 Check the cable connection. Proper connection Replace the BACKUP PCB UNIT. Improper connection Connect the cable. |
| Error code: | FF0000 2E3F |
| Description: | Paper feeding failure (other) (support number: 1300) |
| Causes: | Paper jam error other than above cases occurs. |
| Remedy: | 1 Release the release lever. Reload the paper. (Check remained paper pieces and check the paper tip condition.) 2 Check other suspected cause. • Media related cause. (size, media type mismatch, turn-up at the tip of the paper) • Curly bottom tip of the roll paper. • Avoid the paper with strong stiffness or heavy roll paper. |
