Canon imageRUNNER 3230
Рейтинг
Коды ошибок
E000-0001
E001-0000
E001-0001
E001-0002
E002-0000
E003-0000
E004-0000
E007-0000
E010-0001
E010-0002
E014-0001
E014-0002
E019-0000
E020-0000
E024-0000
E024-0001
E025-0000
E025-0001
E032-0001
E064-0001
E064-0002
E064-0003
E064-0004
E064-0005
E110-0001
E110-0002
E110-0003
E191-0000
E197-0000
E197-0001
E197-0003
E202-0001
E202-0002
E225
E227-0001
E227-0002
E227-0003
E227-0004
E248-0001
E248-0002
E248-0003
E261-0000
E280-0001
E280-0002
E280-0003
E315-0007
E315-000d
E315-000e
E315-0025
E315-0027
E315-0033
E315-0035
E315-0100
E315-0500
E315-0501
E315-0510
E315-0511
E315-0520
E315-0521
E315-0530
E315-0531
E315-0540
E315-0541
E315-0550
E315-0551
E315-0560
E315-0561
E400-0001
E400-0002
E400-0003
E413-0001
E413-0002
E490-0001
E500-0001
E503-0002
E503-0003
E505-0001
E505-0002
E514-0001
E514-0002
E519-0001
E519-0002
E520-0001
E520-0002
E530-0001
E530-0002
E530-8001
E530-8002
E531-0001
E531-0002
E531-8001
E531-8002
E532-0001
E532-0002
E532-8001
E532-8002
E535-0001
E535-0002
E537-0001
E537-0002
E537-8001
E537-8002
E540-0002
E540-0003
E540-0004
E540-8002
E540-8003
E542-0002
E542-0003
E577-8001
E577-8002
E584-0001
E584-0002
E590-0001
E590-0002
E591-0001
E591-0002
E592-0001
E592-0002
E592-0003
E592-0004
E592-0005
E592-0006
E592-0007
E592-0008
E592-0009
E592-000A
E593-0001
E593-0002
E5F0-0001
E5F0-0002
E5F1-0001
E5F1-0002
E5F2-0001
E5F2-0002
E5F3-0001
E5F3-0002
E5F4-0001
E5F4-0002
E5F5-0001
E5F5-0002
E5F6-0001
E5F6-0002
E5F6-0003
E5F6-0004
E5F6-0005
E5F8-0001
E5F8-0002
E5F8-0003
E5F9-0001
E5F9-0002
E5F9-0003
E602-0001
E602-0002
E602-0003
E602-0006
E602-0007
E602-01XX
E602-02XX
E602-03XX
E602-04XX
E602-05XX
E602-06XX
E602-07XX
E602-08XX
E602-09XX
E602-FFXX
E604-0000
E609-0008
E609-0009
E610
E677-0001
E677-0003
E677-0004
E677-0010
E677-0080
E710-0001
E711-0001
E713-0000
E716-0000
E716-0010
E717-0001
E717-0002
E719-0001
E719-0002
E719-0003
E719-0011
E719-0012
E719-0031
E719-0032
E730-1001
E730-100A
E730-9004
E730-9005
E730-A006
E730-A007
E730-B013
E732-0001
E732-0010
E732-9999
E733-0000
E733-0001
E733-0010
E733-0020
E733-0021
E740-0002
E743-0000
E744-0001
E744-0002
E744-0003
E744-0004
E744-1000
E744-2000
E744-3xxx
E745-0001
E745-0002
E745-0003
E745-0004
E745-0005
E746-0003
E748-2000
E748-2001
E748-4910
E804-0000
E804-0001
E805-0000
E805-0001
E805-0002
E805-0003
E911
Описание
| Error code: | E000-0001 |
| Description: | Fixing fault |
| Causes: | After the fixing heater has gone on, the reading of the main thermistor is not 50 deg C within about 1.5 sec. Cause The fixing film unit is faulty. The engine controller PCB is faulty. |
| Remedy: | - Replace the fixing film unit. - Replace the engine controller PCB. |
| Error code: | E001-0000 |
| Description: | Abnormally high temperature (detected by main thermistor) The main thermistor detected an abnormally high temperature 235 deg C) during temperature control |
| Causes: | The main thermistor detected a temperature of higher than 255 degree C. |
| Remedy: | - Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB. |
| Error code: | E001-0001 |
| Description: | Abnormally high temperature (detected by sub thermistor) The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control. |
| Causes: | The sub thermistor detected a temperature of higher than 290 degree C. |
| Remedy: | - Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB. |
| Error code: | E001-0002 |
| Description: | Abnormally high temperature rise of fixing unit (circuit trouble) When fixing sub-thermistor 1 has detected a high temperature (ASIC detection) |
| Causes: | The fixing film unit is faulty (i.e., the thermistor has a short circuit). The main power supply PCB is faulty. The DC controller PCB is faulty. Caution To clear the error, execute the following in service move: COPIER>FUNCTION>CLEAR>ERR. |
| Remedy: | Check the connection of the connector in the thermistor wiring (wirepinching, disconnection). Replace the fixing unit. Replace the IH unit, halogen heater, fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY). In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR. |
| Error code: | E002-0000 |
| Description: | Low temperature during temperature control. The target temperature is not reached during temperature control. |
| Causes: | The fixing film unit is faulty (i.e., the main thermistor TH1 has poor contact, or the fixing heater is faulty). The main power supply PCB is faulty. The DC controller PCB is faulty. Caution To clear the error, execute the following in service mode: COPIER>FUNCTION>FCLEAR>ERR. |
| Remedy: | - Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB. |
| Error code: | E003-0000 |
| Description: | Abnormally low temperature (detected by main thermistor) After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation. |
| Causes: | The main thermistor detected a temperature of lower than 120 degree C for more than 1 second when 20 seconds elapsed after start of the power distribution to the heater. |
| Remedy: | - Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB. |
| Error code: | E004-0000 |
| Description: | Fixing power supply drive circuit error |
| Causes: | 43 to 57Hz could not be detected continuously for more than 5 seconds when zero cross detection started. |
| Remedy: | When the same error repeatedly occurs after several times of turning the power OFF/ON, execute the following remedies. (1) Replace the DC Controller Board. (2) Replace the Fixing Assembly. |
| Error code: | E007-0000 |
| Description: | Fixing film sensor failure The fixing film sensor is faulty. |
| Causes: | The fixing film sensor (PS45) is faulty. The DC controller PCB is faulty. Caution To clear the error, execute the following in service mode: COPIER>FUNCTION>CLEAR>ERR |
| Remedy: | - Check the connector of the fixing film sensor. - Replace the fixing film sensor. - Replace the DC controller PCB. |
| Error code: | E010-0001 |
| Description: | Main motor error Lock of the motor fails to be detected 2 sec or more after the motor starts to operate. |
| Causes: | The main motor drive system has an excess load. The pickup main motor (M2)/delivery main motor (M16)/pedestal main motor (M19) is faulty. The serial driver PCB is faulty. The DC controller PCB is faulty. |
| Remedy: | Check on connection of the connector, Replace the motor |
| Error code: | E010-0002 |
| Description: | Main motor error After rotation of the motor becomes stable, the motor lock fails (i.e., the motor becomes unstable) for 500msec or more. |
| Causes: | The main motor drive system has an excess load. The pickup main motor (M2)/delivery main motor (M16)/pedestal main motor (M19) is faulty. The serial driver PCB is faulty. The DC controller PCB is faulty. |
| Remedy: | Check on connection of the connector, Replace the motor |
| Error code: | E014-0001 |
| Description: | Fixing motor failure |
| Causes: | Fixing motor rotation error The motor rotated out of the target speed during rotation after the target speed was reached. |
| Remedy: | Check the contact of the connector between the fixing motor (J516) and the DC controller PCB (J81). Check the gear between the fixing motor and the fixing assembly. Replace the fixing motor. |
| Error code: | E014-0002 |
| Description: | Fixing motor error When the lock was disengaged after the motor was locked |
| Causes: | The belt motor (M15) is faulty. The belt motor drive system has an excess load. The drum drive AC generation PCB is faulty. The transfer drive AC generation PCB is faulty. The DC controller PCB is faulty. |
| Remedy: | Replace the drumITB moter. Replace the fixing moter.Replace the DCDC converterAi38VAj. Replace the fixing belt unit. |
| Error code: | E019-0000 |
| Description: | Waste toner full detection The waste toner full state was detected. |
| Causes: | The waste toner case is full. The waste toner case full detection mechanism is soiled. The waste toner sensor is faulty. The DC controller PCB is faulty. Caution To clear the error, dispose of the waste toner, and turn off and then on the main power switch. |
| Remedy: | Replace the drum unit. |
| Error code: | E020-0000 |
| Description: | Density sensor failure warning |
| Error code: | E024-0000 |
| Description: | Toner level sensor failure |
| Causes: | Failure output from the toner level sensor (Yellow). Cause Memory controller PCB assembly fault, DC controller PCB assembly fault, toner cartridge fault. |
| Remedy: | - Replace toner cartridge - Replace memory controller PCB - Replace DC controller PCB |
| Error code: | E024-0001 |
| Description: | Toner level sensor failure |
| Causes: | Failure output from the toner level sensor (Magenta). Cause Memory controller PCB assembly fault, DC controller PCB assembly fault, toner cartridge fault. |
| Remedy: | - Replace toner cartridge - Replace memory controller PCB - Replace DC controller PCB |
| Error code: | E025-0000 |
| Description: | Error in the toner motor Indicates an error of Y developing assembly toner supply |
| Remedy: | Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor |
| Error code: | E025-0001 |
| Description: | There is an over-current in the hopper stirring motor (M23)or the black toner supply motor (M25). There is an overcurrent in the hopper stirring motor (M23). |
| Remedy: | Turn off and then on the main power. |
| Error code: | E032-0001 |
| Description: | NE controller counter operation failure When the counter function of the NE controller does not work |
| Causes: | The DA unit is faulty. The main controller PCB is faulty. |
| Remedy: | Check the cable connections. |
| Error code: | E064-0001 |
| Description: | The voltage of the power supply is faulty (high-voltage error). The value read from the EEPORM is outside a specific range. |
| Remedy: | Turn off and then back on the main power. Replace the EEPROM. |
| Error code: | E064-0002 |
| Description: | The voltage of the power supply is faulty (high-voltage error). While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.) |
| Remedy: | Replace the high-voltage power supply. Replace the DC controller PCB. |
| Error code: | E064-0003 |
| Description: | The voltage of the power supply is faulty (high-voltage error). While output is being generated, the AD value of the developing DC voltage is 224 (DEC) or more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.) |
| Remedy: | Replace the high-voltage power supply. Replace the DC controller PCB. |
| Error code: | E064-0004 |
| Description: | The voltage of the power supply is faulty (high-voltage error). While output is being generated, the AD value of the transfer output current is 205 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.) |
| Remedy: | Replace the high-voltage power supply. Replace the controller PCB. |
| Error code: | E064-0005 |
| Description: | The voltage of the power supply is faulty (high-voltage error). While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.) |
| Remedy: | Replace the high-voltage power supply. Replace the DC controller PCB. |
| Error code: | E110-0001 |
| Description: | Optical assembly error (Scanner motor) |
| Causes: | Optical assembly error (Scanner motor rotation failure) |
| Remedy: | Check the contact of the connector between the laser scanner unit and the DC controller. Replace the laser scanner unit. |
| Error code: | E110-0002 |
| Description: | Error in first artificial BD adjustment |
| Causes: | Primary pseudo BD correction |
| Error code: | E110-0003 |
| Description: | There is a scanner motor error. The FG signal is not detected while the polygon scanner is rotating stably. |
| Remedy: | Turn off the main power, and check the DC controller PCB and the 24V system fuse; then, turn on the main power. |
| Error code: | E191-0000 |
| Description: | There is an error in the communication with the high-voltage power supply The data transmission/reception does not end normally 500 msec after the most recent transmission/reception of data ended normally. |
| Remedy: | Replace the high-voltage power supply. Replace the DC controller PCB. |
| Error code: | E197-0000 |
| Description: | Printer engine communication error Erroneous communication between the DC controller PCB and image processor PCB was detected. |
| Causes: | Internal communication error |
| Remedy: | - Check the connectors of the DC controller PCB and image processor PCB. - Replace the DC controller PCB for normal connection. - Replace the image processor PCB. |
| Error code: | E197-0001 |
| Description: | Engine communication error |
| Causes: | Error between DC controller PCB and main controller PCB. Cause Failure in connection between PCB, failure in DC controller PCB, failure in controller PCB. |
| Remedy: | - Check the connection of the connector of the DC controller PCB and controller PCB - Replace the DC controller PCB - Replace the controller PCB |
| Error code: | E197-0003 |
| Description: | There is an error in the communication with the fixing feed PCB. Following the end of initialization of the communication between the DC controller and the fixing/feeding unit, as many as 10 communication errors occur continuously. |
| Remedy: | Turn off the main power, and check the DC controller PCB wiring and the 24V system fuse; then, turn on the main power. |
| Error code: | E202-0001 |
| Description: | Reader HP sensor fault |
| Causes: | Reader HP outward fault The CCD unit moves backward, but does not move to the home position. |
| Remedy: | - Replace reader HP sensor. - Replace reader motor sensor. - Replace reader unit. |
| Error code: | E202-0002 |
| Description: | Contact Sensor HP error, Failure in return |
| Causes: | Reader HP homeward fault - Replace reader unit. The CCD unit moves forward, but does not move to the home position. |
| Remedy: | When the same error repeatedly occurs after several times of turning the power OFF/ON, execute the following remedies. (1) Check the connection of Flat Cable between Main Controller Board (J5) and Contact Sensor. (2) Replace the Flat Cable between Main Controller Board (J5) and Contact Sensor. (3) Replace the Contact Sensor. (4) Replace the Main Controller Board. |
| Error code: | E225 |
| Description: | CIS lamp has a fault. |
| Remedy: | - Turn the power OFF and then back ON. - Replase the CIS unit. |
| Error code: | E227-0001 |
| Description: | Reader unit power supply error When the 24 V port is OFF when the power is turned ON. |
| Remedy: | Disconnect and re-connect the power connector. Replace the power supply |
| Error code: | E227-0002 |
| Description: | Reader unit power supply error When the 24 V port is OFF when a job is started. |
| Remedy: | Disconnect and re-connect the power connector. Replace the power supply |
| Error code: | E227-0003 |
| Description: | Reader unit power supply error When the 24 V port is OFF when a job is finished. |
| Remedy: | Disconnect and re-connect the power connector. Replace the power supply |
| Error code: | E227-0004 |
| Description: | Reader unit power supply error When the 24 V port is OFF during load drive. |
| Remedy: | Disconnect and re-connect the power connector. Replace the power supply |
| Error code: | E248-0001 |
| Description: | EEPROM access error |
| Causes: | Error at EEPROM power-on EEPROM data cannot be read at power-on. |
| Remedy: | Replace reader unit. |
| Error code: | E248-0002 |
| Description: | EEPROM access error |
| Causes: | Error in EEPROM writing EEPROM writing cannot be performed. |
| Remedy: | Replace reader unit. |
| Error code: | E248-0003 |
| Description: | EEPROM access error |
| Causes: | Error in EEPROM reading after writing EEPROM reading cannot be performed after writing is performed. |
| Remedy: | Replace reader unit. |
| Error code: | E261-0000 |
| Description: | Zero-cross signal error If failed to detect zero-cross signal cycle of the power supply when initializing. When the input of the zero-signal failed continuously for three seconds while controlling the temperature adjustment. |
| Causes: | The wiring is faulty (short circuit, open circuit). The main power supply PCB is faulty. The DC controller PCB is faulty. |
| Remedy: | - Replace the power supply PCB. - Replace the DC controller PCB. |
| Error code: | E280-0001 |
| Description: | Reading unit communication error Reception status error |
| Remedy: | Disconnect and then connect the flexible cable. Replace the flexible cable |
| Error code: | E280-0002 |
| Description: | Reading unit communication error Reception interrupt error |
| Remedy: | Disconnect and then connect the flexible cable. Replace the flexible cable |
| Error code: | E280-0003 |
| Description: | Reading unit communication error Insufficient insertion of the reading unit connector |
| Remedy: | Disconnect and then connect the flexible cable. Replace the flexible cable |
| Error code: | E315-0007 |
| Description: | There is an error in image data. There is an error in JBIG encoding. |
| Remedy: | Turn off and then back on the power. |
| Error code: | E315-000d |
| Description: | There is an error in image data. There is an error in JBIG decoding. |
| Remedy: | Turn off and then back on the power. |
| Error code: | E315-000e |
| Description: | Image data trouble Damaged data (trouble in memory or HDD) Software decoding error |
| Remedy: | Replace the image memory (SDRAM) or HDD. |
| Error code: | E315-0025 |
| Description: | Abnormality of image data ASIC (for compression/decompression) on the image conversion PCB is faulty. Image data transfer error during rotation processing. |
| Remedy: | Check on connection of the image conversion board, Replace the image conversion board |
| Error code: | E315-0027 |
| Description: | There is an error in image data. Error in ROTU timeout |
| Remedy: | Replace SDRAM. Replace HDD. Replace the main controller PCB. |
| Error code: | E315-0033 |
| Description: | There is an error in image data. Error in MemFill hardware |
| Remedy: | Replace the main controller PCB. |
| Error code: | E315-0035 |
| Description: | There is an error in image data. Error in MemFill timeout |
| Remedy: | Replace the main controller PCB. |
| Error code: | E315-0100 |
| Description: | There is an error in image data. Error in PrcOverRun |
| Remedy: | Replace the main controller PCB. |
| Error code: | E315-0500 |
| Description: | There is an error in image data. Error in device timeout [location to be detected] image process module (SCIO) [Detection timing] when there is no interruption 2 min after the operation has been started |
| Remedy: | Check connection with DDI-S cable(RCON). Replace the main controller PCB. |
| Error code: | E315-0501 |
| Description: | There is an error in image data. Device: abnormal termination error [location to be detected] image process module (SCIO) [Detection timing] When abnormal interruption is detected after the operation has been started. |
| Remedy: | Check connection with DDI-S cable(RCON). Replace the main controller PCB. |
| Error code: | E315-0510 |
| Description: | There is an error in image data. Device: timeout error [Location to be detected] image process module (SCIP) [Detection timing] when there is no interruption 2 min after the operation has been started. |
| Remedy: | Check connection with DDI-S cable(RCON). Replace the main controller PCB. |
| Error code: | E315-0511 |
| Description: | There is an error in image data. Device: abnormal termination error [Location to be detected] image process module (SCIP) [Detection timing] when abnormal interruption is detected after the operation has been detected |
| Remedy: | Check connection with DDI-S cable(RCON). Replace the main controller PCB. |
| Error code: | E315-0520 |
| Description: | There is an error in image data. Device: timeout error [Location to be detected] image process module (CMIP) [Detection timing] When there is no interruption 2 min after the operation has been started |
| Remedy: | Check connection with DDI-S cable(RCON). Replace the main controller PCB. |
| Error code: | E315-0521 |
| Description: | There is an error in image data. Device: abnormal termination error [Location to be detected] image process module (CMIP) [Detection timing] when abnormal interruption is detected after the operation has been detected |
| Remedy: | Check connection with DDI-S cable(RCON). Replace the main controller PCB |
| Error code: | E315-0530 |
| Description: | There is an error in image data. Device: timeout error [Location to be detected] image process module (JPEN) [Detection timing] when there is no interruption 2 min after the operation has been started. |
| Remedy: | Turn OFF and then ON the power. Replace the main controller PCB if this occurs frequently. |
| Error code: | E315-0531 |
| Description: | There is an error in image data. Device: abnormal termination error [Location to be detected] image process module (JPEN) [Detection timing] when abnormal interruption is detected after the operation has been started. |
| Remedy: | Turn OFF and then ON the power. Replace the main controller PCB if this occurs frequently. |
| Error code: | E315-0540 |
| Description: | There is an error in image data. Device: timeout error [Location to be detected] image process module (JPDE) [Detection timing] when there is no interruption 2 min after the operation has been started. |
| Remedy: | Turn OFF and then ON the power. Replace the main controller PCB if this occurs frequently. |
| Error code: | E315-0541 |
| Description: | There is an error in image data. Device: abnormal termination error [Location to be detected] image process module (JPDE) [Detection timing] when abnormal interruption is detected after the operation has been started |
| Remedy: | Turn OFF and then ON the power. Replace the main controller PCB if this occurs frequently. |
| Error code: | E315-0550 |
| Description: | There is an error in image data. Device: timeout error [Location to be detected] image process module (PRIP) [Detection timing] when there is no interruption 2 min after the operation has been started. |
| Remedy: | Check connection with DDI-P cable(DCON). Replace the main controller PCB. |
| Error code: | E315-0551 |
| Description: | There is an error in image data. Device: abnormal termination error [Location to be detected] image process module (PRIP) [Detection timing] when abnormal interruption is detected after the operation has been started. |
| Remedy: | Check connection with DDI-P cable(DCON). Replace the main controller PCB. |
| Error code: | E315-0560 |
| Description: | There is an error in image data. Device: timeout error [Location to be detected] image process module (PRIO) [Detection timing] when there is no interruption 2 min after the operation has been started. |
| Remedy: | Check connection with DDI-P cable(DCON). Replace the main controller PCB. |
| Error code: | E315-0561 |
| Description: | There is an error in image data. Device: abnormal termination error [Location to be detected] image process module (PRIO) [Detection timing] when abnormal interruption is detected after the operation has been started. |
| Remedy: | Check connection with DDI-P cable(DCON). Replace the main controller PCB. |
| Error code: | E400-0001 |
| Description: | Feeder communication error Checksum error |
| Remedy: | Check the connections between the ADF controller PCB and main controller PCB (sub). Replace the ADF controller PCB. Replace the main controller PCB (sub). |
| Error code: | E400-0002 |
| Description: | Feeder communication error Reception status error |
| Remedy: | Check the connections between the ADF controller PCB and main controller PCB (sub). Replace the ADF controller PCB. Replace the main controller PCB (sub). |
| Error code: | E400-0003 |
| Description: | Feeder communication error Reception interrupt error |
| Remedy: | Check the connections between the ADF controller PCB and main controller PCB (sub). Replace the ADF controller PCB. Replace the main controller PCB (sub). |
| Error code: | E413-0001 |
| Description: | Pressure motor trouble Pressure HP sensor OPEN |
| Remedy: | Replace the pressure motor. |
| Error code: | E413-0002 |
| Description: | Pressure motor trouble Pressure HP sensor CLOSE |
| Remedy: | Replace the pressure motor. |
| Error code: | E490-0001 |
| Description: | Wrong model error When the feeder of another model has been detected |
| Remedy: | Connect the feeder for this unit. |
| Error code: | E500-0001 |
| Description: | Finisher communication error Data communication could not be performed normally. It has been retried three times in vain. |
| Remedy: | - Check the connectors of the finisher controller PCB and DC controller PCB for normal connection. - Replace the finisher controller PCB. - Replace the DC controller PCB. |
| Error code: | E503-0002 |
| Description: | Saddle communication error When communication with the saddle stitcher is interrupted |
| Remedy: | - Check the connections between the saddle stitcher controller PCB and finisher controller PCB. - Replace the saddle stitcher controller PCB and finisher controller PCB. |
| Error code: | E503-0003 |
| Description: | There is an error in the communication within the finisher (finisher R1/R2). finisher-to-punch unit communication error |
| Causes: | A communication error has been detected. |
| Remedy: | Check the connection between the Punch controller PCB and the finisher controller PCB. |
| Error code: | E505-0001 |
| Description: | Finisher backup memory error When the checksum value calculated by the CPU differs from the checksum values of the data held inside the RAM |
| Causes: | The backup RAM is faulty. |
| Remedy: | Replace the finisher controller PCB. |
| Error code: | E505-0002 |
| Description: | Finisher backup memory error When the verify processing is not completed even after 2000 ms have elapsed during data writing |
| Causes: | The EEPROM is faulty. The finisher controller PCB is faulty. The puncher driver PCB is faulty. |
| Remedy: | Replace the finisher controller PCB. |
| Error code: | E514-0001 |
| Description: | End assist motor error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4 The HP sensor fails to be OFF after the end assist motor rotates for a specific period of time. |
| Causes: | The stack delivery motor (M3) is faulty. The delivery belt home position motor (PI7) is faulty. The finisher controller PCB is faulty. |
| Remedy: | Replace the end assist HP sensor (PI39) , Replace the end assist motor (M39) |
| Error code: | E514-0002 |
| Description: | End assist motor error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4 The HP sensor fails to be ON after the end assist motor rotates for a specific period of time. |
| Causes: | The stack delivery motor (M3) is faulty. The delivery belt home position motor (PI7) is faulty. The finisher controller PCB is faulty. |
| Remedy: | Replace the end assist HP sensor (PI39) , Replace the end assist motor (M39) |
| Error code: | E519-0001 |
| Description: | Gear change motor error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4 The HP sensor fails to be OFF after the gear change motor rotates for a specific period of time. |
| Remedy: | Replace the gear change HP sensor (PI49) , Replace the gear change motor (M40) |
| Error code: | E519-0002 |
| Description: | There is an error in the gear change motor (finisher R1/R2). The home position sensor does not go on within a specific period of time after the gear change motor has started to rotate. |
| Remedy: | 1) Check the gear change home position sensor. Is the sensor normal? 2) Check the wiring between the fisher controller PCB and the gear change motor. Is the wiring normal? 3) Check the gear change mechanism. Is there a fault? 4) Try replacing the gear change motor. Is the problem corrected? |
| Error code: | E520-0001 |
| Description: | - Offset motor or finisher controller PCB failure - Offset HP sensor failure - The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on. |
| Remedy: | - Check the connector of the offset HP sensor. - Check the connector of the offset motor. - Replace the offset HP sensor. - Replace the offset motor. - Replace the finisher controller PCB. |
| Error code: | E520-0002 |
| Description: | - Offset motor or finisher controller PCB failure - Offset HP sensor failure - The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off. |
| Remedy: | - Check the connector of the offset HP sensor. - Check the connector of the offset motor. - Replace the offset HP sensor. - Replace the offset motor. - Replace the finisher controller PCB. |
| Error code: | E530-0001 |
| Description: | There is a fault in alignment. Finisher-N1/Saddle Finisher-N2 There is an excess load on the alignment motor (M3), aligning plate home position sensor (PI6), or aligning plate. The aligning plate does not leave the aligning plate home position sensor when the alignment motor has been driven for 2 sec. |
| Causes: | The alignment motor (M3) is faulty. The alignment plate home position sensor (PI6) is faulty. |
| Remedy: | Replace the front adjuster plate HP sensor (PI36) , Replace the front adjuster plate motor (M33) |
| Error code: | E530-0002 |
| Description: | There is a fault in alignment. Finisher-N1/Saddle Finisher-N2 There is an excess load on the rear alignment motor (M3), rear aligning plate home position sensor (PI6), or rear aligning plate. The aligning plate does not return to its home position when the aligning plate motor has been driven for 2 sec. |
| Causes: | The alignment motor (M3) is faulty. The alignment plate home position sensor (PI6) is faulty. |
| Remedy: | Replace the front adjuster plate HP sensor (PI36) , Replace the front adjuster plate motor (M33) |
| Error code: | E530-8001 |
| Description: | Alignment error When the alignment plate fails to leave the alignment plate front home position sensor position even when the alignment plate front motor was driven for 4 sec. |
| Remedy: | Replace the alignment plate front motor (M103) and alignment plate front home position sensor (PI106). |
| Error code: | E530-8002 |
| Description: | Alignment error When the alignment plate fails to return to the alignment plate front home position sensor position even when the alignment plate front motor was driven for 4 sec. |
| Remedy: | Replace the alignment plate front motor (M103) and alignment plate front home position sensor (PI106). |
| Error code: | E531-0001 |
| Description: | - Staple unit failure - Staple HP sensor failure - Finisher controller PCB failure - The staple home position was not left when 400 ms have lapsed since start of staple operation. |
| Causes: | The stapler motor (M6) is faulty. The stapler home position sensor detecting switch (MS7) is faulty. |
| Remedy: | - Check the connector of the staple unit. - Replace the staple unit. - Replace the finisher controller PCB. |
| Error code: | E531-0002 |
| Description: | - Staple unit failure - Staple HP sensor failure - Finisher controller PCB failure - The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms. |
| Causes: | The stapler motor (M6) is faulty. The stapler home position sensor detecting switch (MS7) is faulty. |
| Remedy: | - Check the connector of the staple unit. - Replace the staple unit. - Replace the finisher controller PCB. |
| Error code: | E531-8001 |
| Description: | Stapler error When the stapler fails to leave the stapler home position even though the stapler motor was driven for 0.5 sec. |
| Remedy: | Replace the stapler motor (M111) and stapler home position detection sensor (PI50). |
| Error code: | E531-8002 |
| Description: | Stapler error When the stapler fails to return to the stapler home position even though the stapler motor was driven for 0.5 sec. |
| Remedy: | Replace the stapler motor (M111) and stapler home position detection sensor (PI50). |
| Error code: | E532-0001 |
| Description: | There is a fault in the shift of the stapler. Finisher-N1/Saddle Finisher-N2 The stapler shift motor (M4) or the stapler shift home position sensor (PI7) is faulty. There is a fault in the path of the stapler shift base. The stapler shift base does not leave the stapler shift home position sensor when the stapler shift motor has been driven for 4 sec. |
| Causes: | The stapler shift motor (M4) is faulty. The stapler shift home position sensor (PI7) is faulty. |
| Remedy: | Replace the stapler shift HP sensor (PI50) , Replace the stapler shift motor (M35) |
| Error code: | E532-0002 |
| Description: | There is a fault in the shift of the stapler. Finisher-N1/Saddle Finisher-N2 The stapler shift motor (M4) or the stapler shift home position sensor (PI7) is faulty. There is a fault in the path of the stapler shift base. The stapler shift base does not return from the stapler shift home position sensor when the stapler shift motor has been driven for 4 sec. |
| Causes: | The stapler shift motor (M4) is faulty. The stapler shift home position sensor (PI7) is faulty. |
| Remedy: | Replace the stapler shift HP sensor (PI50) , Replace the stapler shift motor (M35) |
| Error code: | E532-8001 |
| Description: | There is an error in the shift mechanism of the stapler. (finisher R1/R2) The home position sensor does not go off within a specific period of time after the stapler shift motor has started to rotate. |
| Remedy: | 1) Check the stapler shift home position sensor. Is the sensor normal? 2) Check the wiring between the finisher controller PCB and the stapler shift motor. Is the wiring normal? 3) Check the path of the stapler shift base. Is there a mechanical obstacle? 4) Try replacing the stapler shift motor. Is the problem corrected? |
| Error code: | E532-8002 |
| Description: | There is an error in the shift mechanism of the stapler. (finisher R1/R2) The home position sensor does not go on within a specific period of time after the stapler shift motor has started to rotate. |
| Remedy: | 1) Check the stapler shift home position sensor. Is the sensor normal? 2) Check the wiring between the finisher controller PCB and the stapler shift motor. Is the wiring normal? 3) Check the path of the stapler shift base. Is there a mechanical obstacle? 4) Try replacing the stapler shift motor. Is the problem corrected? |
| Error code: | E535-0001 |
| Description: | There is a fault in the swing mechanism. Finisher-N1/Saddle Finisher-N2 The swing motor (M7) or the swing guide open sensor (PI18) is faulty. The swing guide closed switch does not go ON when the swing motor has been rotated in reverse for 1 sec. |
| Causes: | The delivery motor (M2) is faulty. The swing guide open sensor (PI18) is faulty. |
| Remedy: | Replace the swing HP sensor (PI35) , Replace the swing motor (M36) |
| Error code: | E535-0002 |
| Description: | There is a fault in the swing mechanism. Finisher-N1/Saddle Finisher-N2 The swing motor (M7) or the swing guide closed switch (MS6) is faulty. The swing guide open switch does not go ON when the swing motor has been rotated in reverse for 1 sec. |
| Causes: | The safety area switch (MS3) is faulty. The swing guide open detecting switch (MS6) is faulty. |
| Remedy: | Replace the swing HP sensor (PI35) , Replace the swing motor (M36) |
| Error code: | E537-0001 |
| Description: | Rear alignment error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4 The HP sensor fails to be OFF after the swing motor rotates for a specific period of time. |
| Causes: | The alignment motor (front; M4) is faulty. The aligning plate home position sensor (front; PI4) is faulty. The finisher controller PCB is faulty. |
| Remedy: | Replace the rear adjuster plate HP sensor (PI37) , Replace the rear adjuster plate motor (M34) |
| Error code: | E537-0002 |
| Description: | Rear alignment error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4 The HP sensor fails to be ON after the swing motor rotates for a specific period of time. |
| Causes: | The alignment motor (front; M4) is faulty. The aligning plate home position sensor (front; PI4) is faulty. The finisher controller PCB is faulty. |
| Remedy: | Replace the rear adjuster plate HP sensor (PI37) , Replace the rear adjuster plate motor (M34) |
| Error code: | E537-8001 |
| Description: | Front alignment error When the alignment plate fails to leave the alignment plate back home position sensor position even though the alignment plate back motor was driven for 4 sec. |
| Remedy: | Replace the alignment plate back motor (M104) and alignment plate back home position sensor (PI107). |
| Error code: | E537-8002 |
| Description: | Front alignment error When the alignment plate fails to return to the alignment plate back home position sensor position even though the alignment plate back motor was driven for 4 sec. |
| Remedy: | Replace the alignment plate back motor (M104) and alignment plate back home position sensor (PI107). |
| Error code: | E540-0002 |
| Description: | - Standard tray shift motor or finisher controller PCB failure - Standard tray HP sensor failure - Standard tray clock sensor failure - Standard tray shift motor load failure Cannot move (to the pickup position) within the specified time. |
| Causes: | The tray paper limit detecting switch (MS4) is faulty. |
| Remedy: | - Check the connector of the standard tray HP sensor. - Check the connector of the standard tray clock sensor. - Check the connector of the standard tray shift motor. - Replace the standard tray HP sensor. - Replace the standard tray clock sensor. - Replace the standard tray shift motor. - Replace the finisher controller PCB. |
| Error code: | E540-0003 |
| Description: | - Standard tray shift motor or finisher controller PCB failure - Standard tray HP sensor failure - Standard tray clock sensor failure - Standard tray shift motor load failure The standard tray was operated, but it did not reach the sensor within 300 ms. |
| Causes: | The tray lifter motor (M5) is faulty. The tray lifter motor clock sensor 1/2 (PI19/PI20) is faulty. |
| Remedy: | - Check the connector of the standard tray HP sensor. - Check the connector of the standard tray clock sensor. - Check the connector of the standard tray shift motor. - Replace the standard tray HP sensor. - Replace the standard tray clock sensor. - Replace the standard tray shift motor. - Replace the finisher controller PCB. |
| Error code: | E540-0004 |
| Description: | Stack tray up/down error Finisher-P1 Outputs of the top paper sensor, bottom paper sensor, tray upper limit sensor, and tray lower limit sensor have abnormality during paper surface detection. |
| Remedy: | Replace the stack tray top paper sensor (SR9) , Replace the stack tray bottom paper sensor (SR10) , Replace the stack tray upper limit sensor (SR13) , Replace the stack tray lower limit sensor (SR12) , Replace the stack tray shift motor (M7) |
| Error code: | E540-8002 |
| Description: | Tray up/down error When a danger area is reached before the sheet level is detected by the 1st tray sheet level detection sensor during the sheet level detection operation - When a discontinuous area was detected during the tray operation |
| Remedy: | - Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107) |
| Error code: | E540-8003 |
| Description: | Tray up/down error When the input of the clock signal could not be detected within 0.2 sec. during the operation of the 1st tray shift motor |
| Remedy: | - Check the 1st tray shift area sensor connectors. - Replace the 1st tray shift area sensor. - Replace the 1st tray shift motor (M107) |
| Error code: | E542-0002 |
| Description: | - Optional tray motor or finisher controller PCB failure - Optional tray HP sensor failure - Optional tray clock sensor failure - Optional tray shift motor load failure Cannot move (to the pickup position) within the specified time. |
| Remedy: | - Check the connector of the optional tray HP sensor. - Check the connector of the optional tray clock sensor. - Check the connector of the optional tray shift motor. - Replace the optional tray HP sensor. - Replace the optional tray clock sensor. - Replace the optional tray shift motor. - Replace the finisher controller PCB. |
| Error code: | E542-0003 |
| Description: | - Optional tray motor or finisher controller PCB failure - Optional tray HP sensor failure - Optional tray clock sensor failure - Optional tray shift motor load failure - The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms. |
| Remedy: | - Check the connector of the optional tray HP sensor. - Check the connector of the optional tray clock sensor. - Check the connector of the optional tray shift motor. - Replace the optional tray HP sensor. - Replace the optional tray clock sensor. - Replace the optional tray shift motor. - Replace the finisher controller PCB. |
| Error code: | E577-8001 |
| Description: | Paddle error Finisher-Z1 The HP sensor fails to be ON within 1500ms after the paper retaining paddle starts to move to its HP. |
| Remedy: | Replace the paddle HP sensor (SR8) , Replace the paddle motor (M6) |
| Error code: | E577-8002 |
| Description: | Paddle error Finisher-Z1 The HP sensor fails to be OFF within 1000ms after the paper retaining paddle starts to move from its HP. |
| Remedy: | Replace the paddle HP sensor (SR8) , Replace the paddle motor (M6) |
| Error code: | E584-0001 |
| Description: | - Shutter drive motor or finisher controller PCB failure - Shutter open detection sensor failure - Shutter clutch failure - The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation |
| Causes: | The feed motor (M1) is faulty. The shutter closed detecting switch (MS4) is faulty.PI20 |
| Remedy: | - Check the connector of the shutter open sensor. - Check the connector of the shutter clutch. - Check the connector of the shutter motor. - Replace the shutter open sensor. - Replace the shutter clutch. - Replace the shutter drive motor. - Replace the finisher controller PCB. |
| Error code: | E584-0002 |
| Description: | - Shutter drive motor or finisher controller PCB failure - Shutter open detection sensor failure - Shutter clutch failure - The shutter open sensor did not turn off when 1000 ms have lapsed since the shutter unit had performed close operation, resulting in incomplete close operation. |
| Causes: | The feed motor (M1) is faulty. The shutter open sensor (PI5) is faulty. |
| Remedy: | - Check the connector of the shutter open sensor. - Check the connector of the shutter clutch. - Check the connector of the shutter motor. - Replace the shutter open sensor. - Replace the shutter clutch. - Replace the shutter drive motor. - Replace the finisher controller PCB. |
| Error code: | E590-0001 |
| Description: | Puncher motor error The puncher HP sensor fails to be detected after the puncher motor is driven for 200ms. |
| Causes: | The puncher home position sensor (PI1P) is faulty. The puncher motor (M1P) is faulty. The puncher motor clock sensor (PI3P) is faulty. The puncher driver PCB is faulty. |
| Remedy: | Replace the puncher HP sensor, Replace the puncher motor |
| Error code: | E590-0002 |
| Description: | Puncher motor error The puncher fails to detect the puncher HP sensor after the puncher motor stops during initial operation. |
| Causes: | The puncher home position sensor (PI1P) is faulty. The puncher motor (M1P) is faulty. The puncher motor clock sensor (PI3P) is faulty. The puncher driver PCB is faulty. |
| Remedy: | Replace the puncher HP sensor, Replace the puncher motor |
| Error code: | E591-0001 |
| Description: | Puncher dust sensor error Light receiving voltage at the time of light emission is abnormal. |
| Remedy: | Replace the puncher dust sensor |
| Error code: | E591-0002 |
| Description: | Puncher dust sensor error Light receiving voltage at the time of non-light-emission is abnormal. |
| Remedy: | Replace the puncher dust sensor |
| Error code: | E592-0001 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of light emission is abnormal. |
| Remedy: | Replace the end sensor |
| Error code: | E592-0002 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of non-light-emission is abnormal. |
| Remedy: | Replace the end sensor |
| Error code: | E592-0003 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of light emission is abnormal. |
| Remedy: | Replace the side registration sensor 1 |
| Error code: | E592-0004 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of non-light-emission is abnormal. |
| Remedy: | Replace the side registration sensor 1 |
| Error code: | E592-0005 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of light emission is abnormal. |
| Remedy: | Replace the side registration sensor 2 |
| Error code: | E592-0006 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of non-light-emission is abnormal. |
| Causes: | The horizontal registration sensor is faulty. The puncher waste sensor is faulty. The puncher driver PCB is faulty. |
| Remedy: | Replace the side registration sensor 2 |
| Error code: | E592-0007 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of light emission is abnormal. |
| Remedy: | Replace the side registration sensor 3 |
| Error code: | E592-0008 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of non-light-emission is abnormal. |
| Remedy: | Replace the side registration sensor 3 |
| Error code: | E592-0009 |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of light emission is abnormal. |
| Remedy: | Replace the side registration sensor 4 |
| Error code: | E592-000A |
| Description: | Puncher side registration sensor error Light receiving voltage at the time of non-light-emission is abnormal. |
| Remedy: | Replace the side registration sensor 4 |
| Error code: | E593-0001 |
| Description: | Puncher shift motor error The HP sensor fails to be OFF. |
| Causes: | The horizontal registration home position sensor (PI2P) is faulty. The puncher shift motor (M2P) is faulty. The puncher drive PCB is faulty |
| Remedy: | Replace the HP sensor, Replace the puncher shift motor |
| Error code: | E593-0002 |
| Description: | Puncher shift motor error The HP sensor fails to be ON. |
| Causes: | The horizontal registration home position sensor (PI2P) is faulty. The puncher shift motor (M2P) is faulty. The puncher drive PCB is faulty |
| Remedy: | Replace the HP sensor, Replace the puncher shift motor |
| Error code: | E5F0-0001 |
| Description: | There is an error in saddle paper positioning. The paper positioning plate home position sensor does not turn on when the paper positioning plate motor has been driven for 1.33 sec. The paper positioning plate motor (M4S) or the paper positioning plate home position sensor (PI7S) is faulty. |
| Causes: | The positioning plate motor (M4S) is faulty. The power positioning plate home position sensor (PI7S) is faulty. |
| Remedy: | Check the paper positioning plate motor (M4S) /paper positioning plate home position sensor (PI7S). |
| Error code: | E5F0-0002 |
| Description: | There is an error in saddle paper positioning. The paper positioning plate home position sensor does not turn off when the paper positioning plate motor has been driven for 1 sec. The paper positioning plate motor (M4S) or the paper positioning plate home position sensor (PI7S) is faulty. |
| Causes: | The positioning plate motor (M4S) is faulty. The power positioning plate home position sensor (PI7S) is faulty. |
| Remedy: | Check the paper positioning plate motor (M4S) /paper positioning plate home position sensor (PI7S). |
| Error code: | E5F1-0001 |
| Description: | There is an error in saddle paper folding. The number of detection pulses of the paper folding motor clock sensor is lower than specified. The paper folding home position sensor or the paper folding motor clock sensor (P14S) is faulty. |
| Causes: | The folding motor (M2S) is faulty. The folding motor clock sensor (PI4S) is faulty. |
| Remedy: | Check the paper folding motor (M2S) /paper folding motor clock sensor (PI4S). |
| Error code: | E5F1-0002 |
| Description: | There is an error in saddle paper folding. The state of the paper folding home position sensor does not change when the paper folding motor has been driven for 3 sec. The paper folding motor (M2S) or the paper folding motor clock sensor (P14S) is faulty. |
| Causes: | The folding roller home position sensor (PI12) is faulty. The stapler/folder motor (M7) is faulty. The stapler/folder clock sensor (PI14) is faulty. The finisher controller PCB is faulty. |
| Remedy: | Check the paper folding motor (M2S) /paper folding motor clock sensor (PI4S). |
| Error code: | E5F2-0001 |
| Description: | There is an error in the saddle guide. The guide home position sensor does not turn on when the guide motor has been driven for 0.45 sec. The guide motor (M3S) or the guide home position sensor (PI3S) is faulty. |
| Causes: | The guide motor (M3S) is faulty. The guide home position sensor (PI13S) is faulty. |
| Remedy: | Check the guide motor (M3S) /guide home position sensor (PI13S). |
| Error code: | E5F2-0002 |
| Description: | There is an error in the saddle guide. The guide home position sensor doest not turn off when the guide motor has been driven for 1 sec. The guide motor (M3S) or the guide home position sensor (PI3S) is faulty. |
| Causes: | The guide motor (M3S) is faulty. The guide home position sensor (PI13S) is faulty. |
| Remedy: | Check the guide motor (M3S) /guide home position sensor (PI13S). |
| Error code: | E5F3-0001 |
| Description: | There is an error in saddle alignment. The aligning plate home position sensors does not turn on when the alignment motor has been driven for 05. sec (during initialization, 1.67 sec). The alignment motor (M5S) or the aligning plate home position sensor (PI5S) is faulty. |
| Causes: | The alignment motor (M5S) is faulty. The alignment plate home position sensor (PI5S) is faulty. |
| Remedy: | Check the alignment motor (M5S) /aligning plate home position sensor (PI5S). |
| Error code: | E5F3-0002 |
| Description: | There is an error in saddle alignment. The alignment plate home position sensor does not turn off when the alignment motor has been driven for 1 sec. The alignment motor (M5S) for the alignment plate home position sensor (PI5S) is faulty. |
| Causes: | The alignment motor (M5S) is faulty. The alignment plate home position sensor (PI5S) is faulty. |
| Remedy: | Check the alignment motor (M5S) /aligning plate home position sensor (PI5S). |
| Error code: | E5F4-0001 |
| Description: | There is an error in saddle rear sampling. The stitching home position sensor does not turn on when the stapler motor (rear) is rotated in reverse for 0.5 sec or more. The switch motor (rear, M65) or the stitching home position sensor (rear, MS5S) is faulty. |
| Causes: | The stitch motor (rear, M6S) is faulty. The stitching home position switch (rear, PS2S) is faulty. |
| Remedy: | Check he stitching motor (rear; M6S) /stitching home position sensor (rear; MS5S) |
| Error code: | E5F4-0002 |
| Description: | There is an error in saddle rear sampling. The stitching home position sensor does not turn off when the switch motor (rear) is reverse for 0.5 sec or more. The switch motor (rear, M6S) or the stitching home position sensor (rear, MS5S) is faulty. |
| Causes: | The stitch motor (rear, M6S) is faulty. The stitching home position switch (rear, PS2S) is faulty. |
| Remedy: | Check he stitching motor (rear; M6S) /stitching home position sensor (rear; MS5S). |
| Error code: | E5F5-0001 |
| Description: | There is an error in saddle front stapling. The stitching home position sensor does not turn on when the switch motor (front) is rotated in reverse for 0.5 sec or more. The stitch motor (front, M7S) or the stitching home position sensor (front, MS7S) is faulty. |
| Causes: | The stitching motor (front, M7S) is faulty. The stitching motor operating home position switch (front, PS4S) is faulty. |
| Remedy: | Check the stitching motor (front; M7S) /stitching home position sensor (front; MS7S). |
| Error code: | E5F5-0002 |
| Description: | There is an error in saddle front stapling. The stitching home position sensor does not turn off when the switch motor (front) is rotated in normal direction for 0.5. The stitch motor (front, M7S) or the switching home position sensor (front, MS7S) is faulty. |
| Causes: | The stitching motor (front, M7S) is faulty. The stitching motor operating home position switch (front, PS4S) is faulty. |
| Remedy: | Check the stitching motor (front; M7S) /stitching home position sensor (front; MS7S). |
| Error code: | E5F6-0001 |
| Description: | There is a fault in stapling by the saddle paper pushing plate. Saddle Unit The paper pushing plate motor (M8S) or the paper pushing plate home position sensor (PI4S) is faulty. The paper pushing plate home position sensor does not go ON when the paper pushing plate motor has been driven for 0.3 sec or more. |
| Causes: | The paper push-on plate motor (M8S) is faulty. The paper push-on plate home position sensor (PI14S) is faulty. |
| Remedy: | Replace the paper pressure plate motor (M8S), Replace the paper pressure plate HP sensor (PI14S) |
| Error code: | E5F6-0002 |
| Description: | There is a fault in stapling by the saddle paper pushing plate. Saddle Unit The paper pushing plate motor (M8S) or the paper pushing plate home position sensor (PI14S) is faulty. The paper pushing plate home position sensor does not go OFF when the paper pushing plate motor has been driven for 80 msec. |
| Causes: | The paper push-on plate motor (M8S) is faulty. The paper push-on plate leading edge position sensor (PI15S) is faulty. |
| Remedy: | Replace the paper pressure plate motor (M8S), Replace the paper pressure plate HP sensor (PI14S) |
| Error code: | E5F6-0003 |
| Description: | There is a fault in stapling by the saddle paper pushing plate. Saddle Unit The paper pushing plate motor (M8S) or the paper pushing plate leading edge position sensor (PI15S) is faulty. The paper pushing plate leading edge position sensor does not go OFF when the paper pushing plate motor has been driven for 80 msec. |
| Causes: | The paper push-on plate motor (M8S) is faulty. The paper push-on plate leading edge position sensor (PI15S) is faulty. |
| Remedy: | Replace the paper pressure plate motor (M8S), Replace the paper pressure plate motor clock sensor (PI1S) |
| Error code: | E5F6-0004 |
| Description: | There is a fault in stapling by the saddle paper pushing plate. Saddle Unit The paper pushing plate motor (M8S) or the paper pushing plate motor clock sensor (PI1S) is faulty. The number of detection pulses of the paper pushing plate motor clock sensor has dropped below a specific value. |
| Causes: | The paper push-on plate motor (M8S) is faulty. The paper push-on plate motor clock sensor (PIS) is faulty |
| Remedy: | Replace the paper pressure plate motor (M8S), Replace the paper pressure plate leading edge sensor (PI15S) |
| Error code: | E5F6-0005 |
| Description: | There is a fault in stapling by the saddle paper pushing plate. Saddle Unit The paper pushing plate motor (M8S) or the paper pushing plate leading edge position sensor (PI15S) is faulty. The paper pushing plate leading edge positioning sensor does not go ON when the paper pushing plate motor has been driven for 0.3 sec or more. |
| Causes: | The paper push-on plate motor (M8S) is faulty. The paper push-on leading edge position sensor (PI15S) is faulty. |
| Remedy: | Replace the paper pressure plate motor (M8S), Replace the paper pressure plate leading edge sensor (PI15S) |
| Error code: | E5F8-0001 |
| Description: | There is an error in the saddle connector. The connector of the guide home position sensor is identified as being disconnected. The connector of the guide home position sensor (PI3S) is faulty. |
| Causes: | The guide home position sensor (PI13S) has a faulty connector. |
| Remedy: | Check the connectors of the guide home position sensor (PI13S). Check the connectors of the paper pushing plate home position sensor (PI4S). |
| Error code: | E5F8-0002 |
| Description: | There is an error in the saddle connector. The connector of the paper pushing plate home position sensor is identified as being disconnected. The connector of the paper pushing plate home position sensor (PI14S) is faulty. |
| Causes: | The paper push-on plate home position sensor (PI14) has a faulty connector. |
| Remedy: | Check the connectors of the paper pushing plate leading edge position sensor (PI5S). |
| Error code: | E5F8-0003 |
| Description: | There is an error in the saddle connector. The connector of the paper pushing plate leading edge position sensor is identified as being disconnected. The connector of the paper pushing plate leading edge sensor (PI15S) is faulty. |
| Causes: | The paper push-on plate leading edge sensor (PI15S) has a faulty connector. |
| Remedy: | Check the connectors of the paper pushing plate leading edge position sensor (PI5S). |
| Error code: | E5F9-0001 |
| Description: | There is an error in the saddle switch. With any of the following sensor is identifying its respective cover a being closed, the inlet cover switch is identified as being open for 1 sec or more after the start of the initial rotation of the machine or the start of printing: - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) Or, the front cover switch (MS2S) or the delivery cover switch (MS3S) is open. The inlet cover switch (MS1S), front cover switch (MS2S), or delivery cover switch (MS3S) is faulty. |
| Causes: | The inlet door open detecting switch (MS1S) is faulty. The inlet door sensor (PI9S) is faulty. |
| Remedy: | Check the inlet cover switch (MS1S)/front cover switch (MS2S)/delivery cover switch (MS3S). |
| Error code: | E5F9-0002 |
| Description: | There is an error in the saddle switch. With any of the following sensor is identifying its respective cover as being closed, the front cove switch is identified as being open for 1 sec or more after the start of the initial rotation of the machine or the start of printing: - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cove sensor (PI3S) The front cove switch (MS2S) or the delivery cover switch (MS3S) is faulty. |
| Causes: | The front door open detecting switch (MS2S) is faulty. The front door open sensor (PS2S) is faulty. |
| Remedy: | Check the front cover switch (MS2S)/delivery cover switch (MS3S). |
| Error code: | E5F9-0003 |
| Description: | There is an error in the saddle switch. With any of the following sensors identifying its respective cover as being closed, the delivery cover switch is identified as being open for 1 sec or more after the start of the initial rotation of the machine or the start of printing: - inlet cover sensor (PI9S) - front cover open/closed sensor (PI2S) - delivery cover sensor (PI3S) - delivery cover switch (MS3S) |
| Causes: | The delivery door open detecting switch (MS3S) is faulty. The delivery door open sensor (PI3S) is faulty. |
| Remedy: | Check the delivery cover switch (MS3S). |
| Error code: | E602-0001 |
| Description: | HDD error |
| Causes: | Lack of the HDD capacity The capacity of the HDD installed is smaller than that of the HDD used in the software. |
| Error code: | E602-0002 |
| Description: | HDD error |
| Causes: | Bootable load failure A Bootable CD was not contained. A Bootable CD was damaged. |
| Remedy: | Burn the Bootable CD again. |
| Error code: | E602-0003 |
| Description: | HDD error |
| Causes: | HDD access error An error occurred caused by the device or hardware when accessing to the HDD during execution of bootrom. (Damage to the sector / Busy device status, etc.) |
| Remedy: | Turn on the power again. |
| Error code: | E602-0006 |
| Description: | HDD error |
| Causes: | SubBootable load failure A SubBootable CD was not contained. A SubBootable CD was damaged. |
| Remedy: | Burn the SubBootable CD again. |
| Error code: | E602-0007 |
| Description: | HDD error |
| Causes: | The contents (ICC-Profile, etc.) could not be detected. (The contents were not contained. The contents were damaged, etc.) |
| Remedy: | Burn the Bootable CD again. |
| Error code: | E602-01XX |
| Description: | There is an error on the hard disk. /DOSDEV is faulty |
| Error code: | E602-02XX |
| Description: | There is an error on the hard disk. /FSTDEV is faulty. |
| Error code: | E602-03XX |
| Description: | There is an error on the hard disk. /DOSDEV2 is faulty. |
| Error code: | E602-04XX |
| Description: | There is an error on the hard disk. /FSTPDEV is faulty. |
| Error code: | E602-05XX |
| Description: | There is an error on the hard disk. /DOSDEV3 is faulty. |
| Error code: | E602-06XX |
| Description: | There is an error on the hard disk. /PDLDEV is faulty. |
| Error code: | E602-07XX |
| Description: | There is an error on the hard disk. /DOSDEV4 is faulty. |
| Error code: | E602-08XX |
| Description: | There is an error on the hard disk. /BOOTDEV is faulty. |
| Error code: | E602-09XX |
| Description: | There is an error on the hard disk. /DOSDEV5 is faulty. |
| Error code: | E602-FFXX |
| Description: | There is an error on the hard disk. There is an error in a partition that cannot be identified. |
| Error code: | E604-0000 |
| Description: | Memory error |
| Causes: | Lack of memory capacity |
| Remedy: | Check the memory capacity inserted to each slot. |
| Error code: | E609-0008 |
| Description: | Hard disk trouble When the HDD fails to reach the prescribed temperature within the prescribed period of time when it is started up |
| Remedy: | Replace with an HDD which is guaranteed to operate at low temperatures. |
| Error code: | E609-0009 |
| Description: | Hard disk trouble When the HDD fails to reach the prescribed temperature when its operation is restored from the sleep mode |
| Remedy: | Replace with an HDD which is guaranteed to operate at low temperatures. |
| Error code: | E610 |
| Description: | 1st Image Transfer ATVC (color) failure - An abnormal average value is detected while performing the first image transfer ATVC of color. |
| Causes: | • Transfer Belt Unit • Transfer Roller • High Voltage Unit |
| Remedy: | 1 Check if the Transfer Roller and Transfer Belt are dirty and correct as necessary. - - 2 Change High Voltage Unit - - 3 Change Transfer Belt Unit |
| Error code: | E677-0001 |
| Description: | DPRAM size error In communication for initialization, the DPRAM size returned by the PDL board to the host machine has an error. (The host machine is aware of the DPRAM size in advance; the DPRAM is a dual-port RAM used for communication between the host machine and the PDL board, and is mounted on the PDL board.) |
| Causes: | The connection between the host machine and the PDL board is faulty. The system software is faulty. The hard disk is faulty. The PDL board is faulty. The system controller PCB of the host machine is faulty. |
| Remedy: | 1. Connector Is the printer board (accessory) connected correctly? NO: Correct the connection. 2. Printer board, Main controller PCB Try replacing the printer board. Is the problem corrected? YES: End. NO: Replace the main controller PCB. |
| Error code: | E677-0003 |
| Description: | There is an external controller error. An error has been detected by a check on the configuration when the external controller is being started up. |
| Remedy: | Turn off the main power, and check the cable; then, turn on the main power. If the machine fails to start up, re-install the system software of the external contro |
| Error code: | E677-0004 |
| Description: | PDL board disconnection After the connection of the PDL board is recognized at power-on, the PDL board is disconnected. During power-up, monitoring is executed at intervals of 2 min; however, if the CPU is not on (sleep state or the like), no error will be identified even if the PDL board is discontented. If the PDL board is disconnected in sleep state, the absence of the PDL board will be recognized at the start of the CPU. |
| Causes: | The connection between the host machine and the PDL board is faulty. The system software is faulty. The hard disk is faulty. The PDL board is faulty. The system controller PCB of the host machine is faulty. |
| Remedy: | - Check connection of the connector for cooling CPU - Replace CPU cooling fan |
| Error code: | E677-0010 |
| Description: | There is an external controller error. A controller for a non-Canon machine is connected. |
| Remedy: | Turn off the main power, and check the controller is an appropriate type, and check the cable; then turn on the main power. If the machine fails to reset, re-install the system software of the external controller. |
| Error code: | E677-0080 |
| Description: | There is an external controller error. There is an error in the communication with the printer after the external controller has started up normally. |
| Causes: | The connection between the host machine and the PDL board is faulty. The system software is faulty. The hard disk is faulty. The PDL board is faulty. The system controller PCB of the host machine is faulty. |
| Remedy: | Turn off the main power, and check the cable; then, turn on the main power. If the machine fails to start up, re-install the system software of the external controller. |
| Error code: | E710-0001 |
| Description: | IPC initializing error When the ready status fails to be established within 3 sec. after the IPC chip started up |
| Causes: | The DC controller PCB is faulty. The reader controller PCB is faulty. The machine controller PCB is faulty. |
| Remedy: | Check the cable connections. |
| Error code: | E711-0001 |
| Description: | IPC communication error When error occurrence was set 4 or more times in the error register of the IPC chip within 1.5 sec. |
| Causes: | The connector has poor connection. The ADF controller PCB is faulty. The finisher controller PCB is faulty. The DA unit PCB is faulty. The card reader PCB is faulty. |
| Remedy: | Check the cable connections. Replace the ADF controller PCB. Replace the reader controller PCB. |
| Error code: | E713-0000 |
| Description: | Communication error between the finisher and the printer Communication between the finisher and the copier stops. |
| Causes: | The connector has poor connection. The option power supply PCB is faulty. The finisher controller PCB is faulty. The DC controller PCB is faulty. |
| Remedy: | Check on connection of the cable, Replace the finisher controller PCB, Replace the DC controller PCB |
| Error code: | E716-0000 |
| Description: | Erroneous communication with optional cassette Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication. |
| Causes: | The connector has poor connection. The main power supply PCB is faulty. The pedestal controller PCB is faulty. The DC controller PCB is faulty. |
| Remedy: | - Check the connectors of the optional cassette PCB and DC controller PCB. - Replace the optional cassette PCB for normal connection. - Replace the DC controller PCB. |
| Error code: | E716-0010 |
| Description: | There is an error in the communication with the pedestal. When the communication with the 3 Way Unit-A1 is faulty after detecting the connection with the finisher. |
| Remedy: | Install the 3 Way Unit-A1. Replace the DC controller PCB after checking the cable |
| Error code: | E717-0001 |
| Description: | Error in communication with NE controller When the NE controller which was connected before the power was turned OFF could not be recognized when the power was turned back ON |
| Causes: | The wiring is faulty (short circuit, open circuit). The DA unit PCB is faulty. The main controller PCB is faulty. Caution To clear the error, execute the following in service mode: COPIER>FUNCTION>CLEAR>ERR. |
| Remedy: | Check the cable connections. |
| Error code: | E717-0002 |
| Description: | Error in communication with NE controller When the IPC has a broken or disconnected wire or when an error has occurred where IPC communication cannot be recovered |
| Remedy: | In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR. |
| Error code: | E719-0001 |
| Description: | Error in communication with coin vendor/card reader When the coin vendor which was connected before the power was turned OFF could not be recognized when the power was turned back ON |
| Causes: | The wiring is faulty (short circuit, open circuit). The Card Reader-C1 is faulty. The coin vendor is faulty. The main controller PCB is faulty. Caution To clear the error, execute the following in service mode: COPIER>FUNCTION>CLEAR>ERR. |
| Remedy: | Check the cable connections. |
| Error code: | E719-0002 |
| Description: | Erroneous communication with coin vendor (serial communication) - Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on). - A serial communication error has occurred. (The serial communication error cannot be recovered.) |
| Causes: | Erroneous communication with coin vendor (serial communication) - Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on). - A serial communication error has occurred. (The serial communication error cannot be recovered.) |
| Remedy: | - Check the connection between the image processor PCB and serial PCB. - Check the connectors of the serial PCB and coin vendor for normal connection. - Replace the serial PCB. - Check the coin vendor. - Replace the image processor PCB. |
| Error code: | E719-0003 |
| Description: | There is a coin vendor error. While the unit price is being checked at startup, an error occurs in the communication with the coin vendor. |
| Remedy: | Check the cable; thereafter, reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR. |
| Error code: | E719-0011 |
| Description: | Error in communication with coin vendor/card reader When the card reader which was connected before the power was turned OFF could not be recognized when the power was turned back ON |
| Remedy: | In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR |
| Error code: | E719-0012 |
| Description: | Error in communication with coin vendor/card reader When a wire in the IPC cable connected with the card reader is broken or disconnected or when an error has occurred where IPC communication cannot be recovered |
| Remedy: | In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR |
| Error code: | E719-0031 |
| Description: | There is a coin vendor error. Error in communication at card reader (serial) startup Communication with the card reader cannot be started at startup. |
| Remedy: | 1. Check the connection of the cable for the card reader (connector disconnected, cable cut); thereafter, reset the condition in service mode: COPIER > FUNCTION > CLEAR > ERR. 2. Execute the following items in service mode after removing the card reader, and then install the card reader again. - COPIER > FUNCTION > CLEAR > CARD - COPIER > FUNCTION > CLEAR > ERR |
| Error code: | E719-0032 |
| Description: | There is a coin vendor error. Error in communication after card reader (serial) startup Communication with the card reader is available at startup, and then becomes unavailable. |
| Remedy: | Check the connection of the cable for the card reader (connector disconnected, cable cut); thereafter, reset the condition in service mode: COPIER > FUNCTION > CLEAR > ERR. |
| Error code: | E730-1001 |
| Description: | There is a PDL software error. An initialization error has occurred. |
| Remedy: | - Execute PDL resetting. - Turn on the power once again. |
| Error code: | E730-100A |
| Description: | Printer service call |
| Error code: | E730-9004 |
| Description: | There is a PDL software error. There is an error in the communication (PAI) with an external controller. |
| Remedy: | - Turn on the power once main. - Check the connection of the open I/F board and the cable. - Replace the board for the external controller open I/F. - Replace the main controller PCB. |
| Error code: | E730-9005 |
| Description: | There is a PDL software error. Fault in the connector of the vide cable to the external controller |
| Remedy: | - Turn on the power once main. - Check the connection of the open I/F board and the cable. - Replace the board for the external controller open I/F. - Replace the main controller PCB. |
| Error code: | E730-A006 |
| Description: | There is a PDL software error. The PDL board does not respond. A subbootable is faulty or absent. |
| Remedy: | - Execute PDL resetting. - Turn on the power once again. - Check the connection of the UFR board. - Re-install the firmware. - Replace the main controller PCB. |
| Error code: | E730-A007 |
| Description: | There is a PDL software error. There is a mismatch between the control software of the machine and the PDL control software in regard to version. |
| Remedy: | - Execute PDL resetting. - Turn on the power once again. - Execute system formatting (all), and reinstall the system. |
| Error code: | E730-B013 |
| Description: | There is a PDL software error. Corruption in the font data |
| Remedy: | - Turn on the power once again. - Re-install the Software. - Execute system formatting (all), and reinstall the system. |
| Error code: | E732-0001 |
| Description: | Scanner communication error |
| Causes: | Scanner communication error |
| Remedy: | 1. Update the firmware. 2. Replace the Main Controller PCB. |
| Error code: | E732-0010 |
| Description: | There is an error in the communication with the scanner Fault in detection of DDI-S Vsync signal |
| Remedy: | 1. Check the connector used to connect the scanner. 2. Check the power supply of the scanner (to see if initialization takes place at startup). 3. Replace the reader controller, scanner board, or main board as necessary. |
| Error code: | E732-9999 |
| Description: | There is an error in reader communication. Although a printer model, the machine is identified as a reader unit at start-up. (A copier model is started up as a printer model when the RAM is initialized.) |
| Remedy: | Turn off and then on the main power. |
| Error code: | E733-0000 |
| Description: | Erroneous communication between controller and printer Cannot communicate with the printer at startup. |
| Causes: | Printer communication error (communication error at initial communication and negotiation packet error) |
| Remedy: | - Check the connectors of the DC controller PCB and image processor PCB for normal connection. - Check the power supply of the printer (Check whether initialization is performed at startup). - Replace the DC controller PCB or image processor PCB. |
| Error code: | E733-0001 |
| Description: | Printer communication error (Invalid communication after communication is established, Parity error) |
| Remedy: | Turn on the power again. Replace the DC controller PCB. |
| Error code: | E733-0010 |
| Description: | There is an error in the communication with the printer Fault in detection of DDI-P Vsync signal |
| Remedy: | 1. Check the connection with the printer. 2. Check the power supply of the printer (to see if initialization takes place at startup). 3. Replace the DC controller or the main board. |
| Error code: | E733-0020 |
| Description: | There is an error in the communication with the printer Error in DDI-P communication |
| Remedy: | 2. Check the power supply of the printer (to see if initialization takes place at startup). 3. Replace the DC controller or the main board. |
| Error code: | E733-0021 |
| Description: | There is an error in the communication with the printer Error in DDI-P communication |
| Remedy: | 1. Check the connection with the printer. 2. Check the power supply of the printer (to see if initialization takes place at startup). 3. Replace the DC controller or the main board. |
| Error code: | E740-0002 |
| Description: | Error detection on either Network Board or Mac address |
| Remedy: | When the same error repeatedly occurs after several times of turning the power OFF/ON, execute the following remedies. (1) Check the connection of the network cable. (2) Replace the Main Controller Board. |
| Error code: | E743-0000 |
| Description: | Error in main controller communication An error in reading of/writing to the Flash ROM in the Main Controller occurred. |
| Causes: | Software sequence error |
| Remedy: | 1. Turn OFF and then ON the main power. 2. Replace the Main Controller PCB. |
| Error code: | E744-0001 |
| Description: | Language file/boot ROM/USB memory error The language file version does not match Bootable. |
| Causes: | Language file version error The language file version does not match Bootable. |
| Remedy: | Download a language file of the correct version. |
| Error code: | E744-0002 |
| Description: | Language file/boot ROM/USB memory error The language file is longer than the permitted size. |
| Causes: | Language file size error The language file is longer than the permitted size. |
| Remedy: | Download a language file of the correct version. |
| Error code: | E744-0003 |
| Description: | Language file/boot ROM/USB memory error The language file version does not match Bootable |
| Causes: | Language file version error The language file version does not match Bootable. |
| Error code: | E744-0004 |
| Description: | Language file/boot ROM/USB memory error Language file read error |
| Causes: | Language file read error Reading of language file is invalid. |
| Remedy: | Download a language file of the correct version. |
| Error code: | E744-1000 |
| Description: | Mismatch of the series or model of the firmware sent at the time of downloading |
| Remedy: | Check the supported series or model of the firmware, and burn the correct series or model of firmware. |
| Error code: | E744-2000 |
| Description: | There is an error in the language file/boot ROM. The engine ID indicated by the software ID is illegal. |
| Remedy: | Replace it with a software ID of the correct model. |
| Error code: | E744-3xxx |
| Description: | There is an error in the language file/boot ROM. Disagreement between the installed memory and the boot ROM |
| Remedy: | Confirm and correct the installed memory and the boot ROM. |
| Error code: | E745-0001 |
| Description: | There is a fault on the TokeRing board. An attempt at PCI initialization has failed. |
| Remedy: | 1. Disconnect and then connect the TokeRing board. 2. Replace the TokeRing board. |
| Error code: | E745-0002 |
| Description: | There is a fault on the TokeRing board. The MAC address is faulty |
| Remedy: | 1. Replace the TokenRing board. |
| Error code: | E745-0003 |
| Description: | There is a fault on the TokeRing board. There is an error in the acquisition/setting of board information. |
| Remedy: | 1. Replace the TokenRing board. |
| Error code: | E745-0004 |
| Description: | There is a fault on the TokeRing board. There is a connection error |
| Remedy: | 1. Check the connection of the cable. 2. Replace the cable. 3. Check the power source of the MAU. 4. Replace the MAU. 5. Replace the TokenRing board. |
| Error code: | E745-0005 |
| Description: | There is a fault on the TokeRing board. Other Errors |
| Error code: | E746-0003 |
| Description: | The accessories board is of the wrong type. At time of start-up, the UFR board is found to be of the wrong type. (A query is made to find out if the type is correct with reference to the engine ID.) |
| Remedy: | Replace it with a UFR board of the correct type. |
| Error code: | E748-2000 |
| Description: | There is a mismatch between controller board and SDRAM size. An error occurs when accessing the chip on the main controller PCB. |
| Remedy: | Replace the main controller PCB. |
| Error code: | E748-2001 |
| Description: | There is a mismatch between controller board and SDRAM size. An error occurs when accessing the memory on the main controller PCB. |
| Remedy: | 1. Unplug/plug in the memory. 2. Replace the main controller PCB. |
| Error code: | E748-4910 |
| Description: | There is a mismatch between controller board and SDRAM size. A controller board that does not match the product is defected. |
| Remedy: | - Replace the main controller PCB. |
| Error code: | E804-0000 |
| Description: | Power supply fan failure |
| Error code: | E804-0001 |
| Description: | Controller fan error Stop of power supply cooling fan 2 was detected |
| Remedy: | Check the connection of power supply cooling fan 2, replace it |
| Error code: | E805-0000 |
| Description: | Fan failure The fan is faulty. |
| Causes: | Fixing fan error Cause The fixing fan is faulty. The engine controller PCB is faulty. |
| Remedy: | - Check the fan connector. - Replace the fan. - Replace the DC controller PCB. |
| Error code: | E805-0001 |
| Description: | Error in duplex cooling fan |
| Causes: | Fan 1 failure |
| Error code: | E805-0002 |
| Description: | Fan Motor 2 error |
| Causes: | The Sub Fan fails to rotate at the specified rotation speed. |
| Remedy: | 1. Check the connection of the Sub Fan. 2. Replace the Sub Fan. |
| Error code: | E805-0003 |
| Description: | Fan failure |
| Causes: | Controller fan failure detected The controller fan does not rotate because some kind of failure occurred in it. |
| Remedy: | Replace the controller fan. |
| Error code: | E911 |
| Description: | Error in memory leak |
