HP Color LaserJet 4700ph

Рейтинг

Снят с производства

Тип устройства

Принтер

Технология печати

лазерная

Макс. формат

Число страниц в месяц

100000

Скорость печати A4

Цветность печати

цветная

Общие характеристики
Область применения	большой офис
Число страниц в месяц	100 000
Размещение	напольный
Тип	лазерный/светодиодный
Технология печати	лазерная
Телефон
Факс
Сканер
Копир
Печать фотографий
Макс. формат	A4
Цветность печати	цветная
Тип устройства	Принтер
Принтер
Печать без полей
Прямая печать
Двусторонняя печать
Количество цветов	4
Макс, разрешение для ч/б печати
По X	600
По Y	600
Скорость ч/б печати
A4	30
Время выхода первого отпечатка
Ч/б	10
Цветн,	10
Расходные материалы
Ресурс цветного картриджа/тонера	10 000
Количество картриджей	4
Ресурс ч/б картриджа/тонера	11 000
Печать на:
CD/DVD
Фотобумаге
Рулоне
Пленках
Этикетках
Глянцевой бумаге
Конвертах
Матовой бумаге
Карточках
Плотность бумаги
Максимальная	220
Минимальная	60
Телефон
АОН
Автоответчик
Caller ID
Беспроводная трубка
Проводная трубка
Стандарт DECT
Спикерфон
Шрифты и языки управления
Языки управления
PPDS
PCL 5e
PostScript 2
PostScript
PDF
PCL 5c
PostScript 3
Количество установленных шрифтов
PCL	93
Лотки
Подача бумаги
Стандартная	2 600
Максимальная	2 600
Вывод бумаги
Стандартный	750
Максимальный	750
Финишер
Сортировка со сдвигом
Сортер
Брошюровщик
Степлер
Электронная сортировка
Интерфейсы
Количество свободных слотов расширения	2
Версия USB	2,0
Wi-Fi
Bluetooth
FireWire (IEEE 1394)
Устройство для чтения карт памяти
RS-232
Инфракрасный порт
Ethernet (RJ-45)
USB
LPT
Память/Процессор
Макс, объем памяти	544
Объем памяти	544
Частота процессора	533
Емкость жесткого диска	40
Процессор	MIPS RISC
Дополнительная информация
Мин. системные требования
Поддержка ОС
DOS
Windows
Linux
Mac OS
Потребляемая мощность
При работе	623
В режиме ожидания	18
Габариты
Вес	125,19
Глубина	715
Высота	1 375
Ширина	630

Коды ошибок

10.00.00

10.00.01

10.00.02

10.00.03

10.90.X

10.92.00

10.92.01

10.92.02

10.92.03

11.X

13.XX.YY

41.3

41.5

49.XXXX

50.X

51.1Y

51.2Y

52.X

53.XX.X

54.XX

55.X.X

56.XX

57.0X

58.0X

59.XY

60.X

65.X.X

66.XX.X

68.X

69.X

79.XXXX

8X.YYYY

Описание

Парткод

Название

HP Картридж со скрепками

HP 643A Тонер-картридж черный

HP 643A Тонер-картридж голубой

HP 643A Тонер-картридж желтый

HP 643A Тонер-картридж пурпурный

HP Комплект термозакрепления 220V

HP Комплект аппарата переноса изображений

Error code:	10.00.00
Display:	10.00.00 e-Label Memory Error
Description:	The printer is unable to read the cartridge data. This message indicates that the printer cannot read or write to the e-label of the toner cartridge. This error can cause the supplies status feature to be disabled.
Remedy:	1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge memory tag. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.

Error code:	10.00.01
Display:	10.XX.YY SUPPLY MEMORY ERROR
Description:	The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: cyan print cartridge
Remedy:	1. Turn the printer off then on. 2. Exchange the cartridge for the indicated color with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge. Otherwise, continue with step 3. 3. Make sure that the E label memory contacts are not dirty or damaged. 4. Make sure the cartridge guide for the affected print cartridge is installed correctly. 5. Upgrade formatter and DC Controller firmware. 6. Reseat the connectors between the memory PCB (J9630) and the E label memory contacts, the memory PCB (J4001), and the DC controller PCB (J1021). 7. Check all cable connections to/from DC controller. 8. Replace the E label memory contacts. 9. Replace the memory PCB.

Error code:	10.00.02
Display:	10.XX.YY SUPPLY MEMORY ERROR
Description:	The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: magenta print cartridge
Remedy:	1. Turn the printer off then on. 2. Exchange the cartridge for the indicated color with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge. Otherwise, continue with step 3. 3. Make sure that the E label memory contacts are not dirty or damaged. 4. Make sure the cartridge guide for the affected print cartridge is installed correctly. 5. Upgrade formatter and DC Controller firmware. 6. Reseat the connectors between the memory PCB (J9630) and the E label memory contacts, the memory PCB (J4001), and the DC controller PCB (J1021). 7. Check all cable connections to/from DC controller. 8. Replace the E label memory contacts. 9. Replace the memory PCB.

Error code:	10.00.03
Display:	10.XX.YY SUPPLY MEMORY ERROR
Description:	The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: yellow print cartridge
Remedy:	1. Turn the printer off then on. 2. Exchange the cartridge for the indicated color with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge. Otherwise, continue with step 3. 3. Make sure that the E label memory contacts are not dirty or damaged. 4. Make sure the cartridge guide for the affected print cartridge is installed correctly. 5. Upgrade formatter and DC Controller firmware. 6. Reseat the connectors between the memory PCB (J9630) and the E label memory contacts, the memory PCB (J4001), and the DC controller PCB (J1021). 7. Check all cable connections to/from DC controller. 8. Replace the E label memory contacts. 9. Replace the memory PCB.

Error code:	10.90.X
Display:	10.90.X REPLACE [COLOR] CARTRIDGE
Description:	A color cartridge is out of toner and needs to be replaced
Remedy:	Replace the affected color cartridge.

Error code:	20
Description:	Vertical image or label drift
Causes:	The printer is using non-continuous labels but is configured in continuous mode. The media sensor is positioned incorrectly. The media sensor is calibrated improperly. The platen roller is dirty. Improper printhead pressure settings (toggles). Improperly loaded ribbon or media. Incompatible media.
Remedy:	Configure the printer for non-continuous and run calibration routine, if necessary. Ensure that the media sensor is properly positioned to read a single/consistent interlabel gap. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. Clean the platen roller. See Clean the Printhead and Platen Roller on page 131. Adjust the printhead pressure to ensure proper functionality. Verify that the printer is loaded properly. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation.

Error code:	22
Description:	Loss of printing registration on labels. Excessive vertical drift in top-of-form registration.
Causes:	The platen roller is dirty. Media guides are positioned improperly. The media type is set incorrectly. The media is loaded incorrectly.
Remedy:	Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 131. Ensure that the media guides are properly positioned. Set the printer for the correct media type (gap/notch, continuous, or mark). See Set Media Type on page 81. Load media correctly. See Load Media on page 58.

Error code:	40
Display:	Scanner locked
Description:	10-348 ERROR 40 FUSER MAIN LAMP FAILURE Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault, Clear <10-348 & 10-350> is run.
Causes:	1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective 3. Faulty cables or connectors.
Remedy:	Switch printer power OFF. Remove the Fuser Assembly. Warning Fuser may be very hot. Use extreme caution to prevent burns. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Replace the Engine Control Board.

Error code:	62
Display:	Nongenuine Toner Replace Toner
Description:	The toner cartridge installed is not a genuine cartridge.
Causes:	· Loose cable connection · Defective development clutch for magenta · Defective IOD2 board · Defective MCTL board
Remedy:	This message appears when you selected stop at the Non Genuine Toner prompt. Install the genuine toner cartridge.

Error code:	49.XXXX
Display:	49.XXXX ERROR
Description:	A critical firmware error has occurred that caused the processor on the formatter to cease operation. This error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical “noise” in the cable can corrupt data during transmission to the product. Other causes can be poor-quality cables, poor connections, or home-grown programs. On rare occasions, the formatter is at fault.
Remedy:	1. Turn off the product, and then turn it on. 2. Press Stop to clear the print job from the product memory. 3. Turn off the product, and then turn it on. 4. Print a document from a different software program. If the job prints, return to the first program and try to print a different file. If the message appears only with a certain software program or print job, contact the software program vendor for assistance. 5. If the message persists with different software programs and print jobs, disconnect all of the cables to the product that connect it to the network or computer. 6. Turn off the product. 7. Remove all EIO devices from the product. 8. Turn on the product. 9. If the error no longer exists, replace each EIO device one at a time, making sure to turn the product off and on again as you install each device. 10. Replace an EIO device if you determine that it causes the error.

Error code:	53.XX.X
Display:	53.XX.X CHECK RAM DIMM SLOT X
Description:	A memory error has occurred. X DIMM Type: 1 RAM Y Device Location 1 DIMM Slot 1 2 DIMM Slot 2 ZZ Error Number: 00 Unsupported memory 01 Unrecognized memory 02 Unsupported memory size 03 Failed RAM test 04 Exceeded maximum RAM size 05 Invalid DIMM speed
Remedy:	If prompted to do so, press to continue. The printer should come to the Ready state, but will not make full use of all memory installed. Otherwise: 1. Turn the printer off. 2. Verify that all memory meets specifications and is correctly seated. 3. Turn the printer on. 4. If the problem persists, replace the DIMM card in the slot indicated.

Error code:	57.0X
Display:	57.0X PRINTER ERROR
Description:	A printer fan error has occurred. XX 01 - Delivery fan 04 - Cartridge fan 05 - Duplex fan 07 - Upper exhaust fan 0A - Power supply fan J1033 - Measure pins 1 and 3 for cartridge fan J1033 - Measure pins 4 and 6 for delivery fan J1033 - Measure pins 7 and 9 for upper exhaust fan J1034 - Measure pins 1 and 3 for power supply fan
Remedy:	1. Turn the printer off then on. 2. Reconnect the connector J1004 on the DC controller PCB. 3. Immediately after starting the print operation, measure the voltage between the appropriate pins on the connector. If the voltage changes from 0 V to 24 V, replace the affected fan.

Error code:	59.XY
Display:	59.XY ERROR
Description:	A temporary printing error occurred.
Remedy:	1. Inspect the DC controller PCA and verify that the following connectors are firmly seated: • Drum motor (M102) to connector J87 • Feed motor (M101) to connector J91 • Fusing motor (M299) to connector J89 NOTE: There is a cable between the drum motor and the DC controller. Both ends of the cable need to be firmly seated. 2. If the error persists, from the DIAGNOSTICS menu, run the component tests for each motor to verify that they are operating. If any of the motors is not operating, replace the motor.