Brother HL-L9300CDW
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Модули
DRIVE
LASER UNIT
DUPLEX
PAPER TRAY
FUSER UNIT
PCB
PAPER FEEDER
PAPER EJECT
COVER&LABELS
FRAME
MP UNIT
Детали FRAME
| Деталь: | MAIN DRIVE UNIT |
| Парткод: | LY7731001 |
| Деталь: | PROCESS DRIVE UNIT (SP) |
| Парткод: | LU4923001 |
| Деталь: | PROCESS DRIVE UNIT (SP) |
| Парткод: | LR2159001 |
| Деталь: | TAPTITE PAN (WASHER) B M4X12DA |
| Парткод: | LU6109001 |
| Деталь: | FUSER DRIVE GEAR Z25 |
| Парткод: | LY0233001 |
| Цена: | 250 ₽ |
| Деталь: | LASER UNIT (SP) |
| Парткод: | LU6918001 |
| Цена: | 34 200 ₽ |
| Деталь: | LASER UNIT FLAT CABLE |
| Парткод: | LV1174001 |
| Деталь: | LABEL LASER CAUTION |
| Парткод: | LU1259001 |
| Деталь: | DX FEED ASSY LTR (SP) |
| Парткод: | LU4928001 |
| Деталь: | DX FEED ASSY A4 (SP) |
| Парткод: | LU4929001 |
| Деталь: | TAPTITE CUP B M3X12 |
| Парткод: | LY1163001 |
| Деталь: | PAPER TRAY 1 |
| Парткод: | LY7750001 |
| Цена: | 3 900 ₽ |
| Деталь: | PAPER TRAY 1 |
| Парткод: | LY7750002 |
| Цена: | 5 000 ₽ |
| Деталь: | GEAR Z19M10 |
| Парткод: | LR0252001 |
| Деталь: | LIFT GEAR 46 |
| Парткод: | LY2202001 |
| Деталь: | FUSER UNIT 115V(SP) |
| Парткод: | LR2241001 |
| Деталь: | FUSER UNIT 230V(SP) |
| Парткод: | LR2242001 |
| Деталь: | FUSER UNIT 127V(SP) |
| Парткод: | LR2244001 |
| Деталь: | TAPTITE PAN B M4X14 |
| Парткод: | LJ0395001 |
| Деталь: | MAIN PCB ASSY |
| Парткод: | LV1254001 |
| Деталь: | MAIN PCB ASSY () |
| Парткод: | LV1254002 |
| Деталь: | MAIN PCB ASSY |
| Парткод: | LV1253001 |
| Деталь: | MAIN PCB ASSY () |
| Парткод: | LV1253002 |
| Деталь: | MAIN PCB B512380 ASSY1 BC2P |
| Парткод: | LV1147001 |
| Деталь: | MAIN PCB ASSY |
| Парткод: | LV1451001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLY PCB UNIT |
| Парткод: | LV1216001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLY PCB UNIT |
| Парткод: | LV1108001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLY PCB UNIT |
| Парткод: | LV1161001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLY PCB UNIT |
| Парткод: | LV1306001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLY PCB UNIT |
| Парткод: | LT2763001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLY PCB UNIT |
| Парткод: | LT2764001 |
| Деталь: | HIGH-VOLTAGE POWER SUPPLY PCB ASSY |
| Парткод: | LY7790001 |
| Деталь: | PAPER FEED UNIT (SP) |
| Парткод: | LR2190001 |
| Деталь: | REGISTRATION FRONT/REAR SENSOR PCB ASSY |
| Парткод: | LV1208001 |
| Деталь: | T1 PAPER FEED SENSOR PCB ASSY |
| Парткод: | LV1210001 |
| Деталь: | JOINT PIN |
| Парткод: | LY7136001 |
| Деталь: | PAPER EJECT ASSY (SP) |
| Парткод: | LU4924001 |
| Деталь: | TONER FILTER ASSY |
| Парткод: | LY7841001 |
| Цена: | 1 600 ₽ |
| Деталь: | PAPER EJECT ORIGIN SENSOR |
| Парткод: | LV1282001 |
| Деталь: | FRONT COVER |
| Парткод: | LY1859001 |
| Деталь: | FRONT COVER |
| Парткод: | LY1859002 |
| Деталь: | FRONT COVER RELEASE BUTTON |
| Парткод: | LY1910001 |
| Деталь: | FRONT COVER RELEASE BUTTON SPRING |
| Парткод: | LY1911001 |
| Деталь: | TOP COVER ASSY (SP) |
| Парткод: | LU4925001 |
| Деталь: | TOP COVER ASSY (SP) |
| Парткод: | LU4926001 |
| Деталь: | TOP COVER ASSY (SP) |
| Парткод: | LU4927001 |
| Деталь: | TOP COVER ASSY (SP) |
| Парткод: | LR2209001 |
| Деталь: | SIDE COVER R |
| Парткод: | LY1866001 |
| Деталь: | SIDE COVER L ASSY |
| Парткод: | LY7768001 |
| Деталь: | REAR COVER |
| Парткод: | LY1868001 |
| Деталь: | REAR COVER STOPPER ARM L |
| Парткод: | LY0450001 |
| Деталь: | REAR COVER STOPPER ARM R |
| Парткод: | LY0451001 |
| Деталь: | MP COVER ASSY |
| Парткод: | LY0452003 |
| Деталь: | MP COVER ASSY |
| Парткод: | LY0452004 |
| Деталь: | MP PAPER GUIDE ASSY |
| Парткод: | LY0456003 |
| Деталь: | MP PAPER GUIDE ASSY |
| Парткод: | LY0456004 |
| Деталь: | MP LINK R |
| Парткод: | LY1929003 |
| Деталь: | MP LINK R |
| Парткод: | LY1929004 |
| Деталь: | MP LINK L |
| Парткод: | LY0460003 |
| Деталь: | MP LINK L |
| Парткод: | LY0460004 |
| Деталь: | LAN PORT CAP |
| Парткод: | LY0872001 |
| Деталь: | EMBLEM BROTHER SHEET |
| Парткод: | LY4852002 |
| Деталь: | EMBLEM BROTHER SHEET |
| Парткод: | LY4852005 |
| Деталь: | COLOR LASER LABEL |
| Парткод: | LY7850001 |
| Деталь: | COLOR LASER LABEL |
| Парткод: | LY7850002 |
| Деталь: | MP SET INSTRUCTION LABEL |
| Парткод: | LY7886001 |
| Деталь: | LABEL H/SP CAUTION REAR 49X45 |
| Парткод: | LY7888001 |
| Деталь: | LABEL DR OPERATION PRN |
| Парткод: | LY7889001 |
| Деталь: | LABEL HIGH TEMP 13.9X13.4 |
| Парткод: | LY1430001 |
| Деталь: | BELT OPERATION LABEL |
| Парткод: | LY7894001 |
| Деталь: | LABEL FRONT JAM 18X16 |
| Парткод: | LY1160001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7987001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7891001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7984001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7986001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7892001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7982001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LU6853001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7893001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7981001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7985001 |
| Деталь: | LABEL H/SP CAUTION F |
| Парткод: | LY7983001 |
| Деталь: | SUPPORT FLAP |
| Парткод: | LY0428003 |
| Деталь: | USB COVER PRINTED ASSY |
| Парткод: | LY7765001 |
| Деталь: | PANEL COVER ASSY |
| Парткод: | LY7766001 |
| Деталь: | PANEL COVER ASSY |
| Парткод: | LY7912001 |
| Деталь: | USB HOST RELAY PCB ASSY |
| Парткод: | LV1391001 |
| Деталь: | WIRELESS LAN PCB |
| Парткод: | LT2155001 |
| Деталь: | PANEL CONTROL PCB ASSY |
| Парткод: | LV1149001 |
| Деталь: | PANEL CASE ASSY |
| Парткод: | LY7862001 |
| Деталь: | LCD PANEL ASSY |
| Парткод: | LY7793001 |
| Деталь: | LCD PANEL ASSY |
| Парткод: | LR2013001 |
| Деталь: | USB COVER PRINTED ASSY |
| Парткод: | LY7765002 |
| Деталь: | RUBBER KEY PRINTED ASSY |
| Парткод: | LY1908001 |
| Деталь: | PANEL PCB ASSY |
| Парткод: | LV1148001 |
| Деталь: | LCD |
| Парткод: | A62009001 |
| Деталь: | KEY PCB FLAT CABLE |
| Парткод: | LV1169001 |
| Деталь: | BLOWER |
| Парткод: | LY0101001 |
| Деталь: | AIR DUCT FILM |
| Парткод: | LY7613001 |
| Деталь: | DEVELOP RELEASE SENSOR PCB ASSY |
| Парткод: | LV0489001 |
| Деталь: | TONER/NEW SENSOR PCB ASSY |
| Парткод: | LY7724001 |
| Деталь: | FRONT COVER SENSOR |
| Парткод: | LV1177001 |
| Деталь: | EJECT SENSOR PCB ASSY |
| Парткод: | LV1201001 |
| Деталь: | EJECT SENSOR PCB ASSY |
| Парткод: | LV1412001 |
| Деталь: | REGISTRATION MARK SENSOR UNIT |
| Парткод: | LY7726001 |
| Деталь: | FUSER COVER ASSY |
| Парткод: | LY7727001 |
| Деталь: | FUSER FAN |
| Парткод: | LY7625001 |
| Деталь: | POWER FAN |
| Парткод: | LY7719001 |
| Деталь: | DEVELOP RELEASE DRIVE UNIT |
| Парткод: | LY7725001 |
| Деталь: | BACK COVER SENSOR ASSY |
| Парткод: | LV1176001 |
| Деталь: | CLEANER PINCH ROLLER S ASSY |
| Парткод: | LY0634001 |
Коды ошибок
0100
0201
0202
020F
0300
0401
0402
0501
0502
0503
0504
0505
0506
050A
050B
050C
0800
0900
0A01
0A02
0B01
0B02
0C00
0E00
1003
1004
1400
1500
1C00
3801
3802
3A00
4000
4200
4300
4400
4500
4600
4700
4800
4B01
4B02
4B03
4B04
4C01
4C02
4C03
4C04
4C05
4F01
4F02
4F03
4F04
5001
5002
5003
5004
6001
6004
6101
6102
6103
6104
6200
6300
6400
6801
6901
6902
6A00
6B01
6C02
6C03
6D00
6E00
6F00
7000
7100
7200
7300
7400
7500
7700
8402
8403
8501
8502
8505
8506
8903
8904
8A01
8A02
8D01
8D02
9001
9002
9003
9004
9301
9302
9303
9304
9306
9701
9702
9703
9704
9801
9802
9803
9804
9A01
9A02
9A03
C001
C002
C003
C004
C700
C800
D800
D900
DA00
DB00
E000
E100
E400
E500
E600
E702
EC00
F900
Описание
| Error code: | 0100 |
| Display: | MAINTENANCE CALL 0100 |
| Description: | Backup memory device error |
| Causes: | Defective flash memory. Defective main PWB. |
| Remedy: | EEPROM (main PWB) 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM on the main circuit PWB is peroperly installed on the main circuit PWB and, if not, re-install it. 3. Replace the main PWB |
| Error code: | 0201 |
| Display: | Print Unable 02 Turn the power off and then back on again. |
| Description: | Head 2 is abnormally hot. Head 2 temperature has reached 58°C and above. |
| Causes: | Thermistor (Head) has a problem. Flexible Cable has short circuitted or cut-line. |
| Remedy: | Check Flexible Cable connection around Head Head replacement |
| Error code: | 0202 |
| Display: | Print Unable 02 Turn the power off and then back on again. |
| Description: | Head 3 is abnormally hot. Head 3 temperature has reached 58°C and above. |
| Causes: | Thermistor (Head) has a problem. Flexible Cable has short circuitted or cut-line. |
| Remedy: | Check Flexible Cable connection around Head Head replacement |
| Error code: | 020F |
| Display: | Print Unable 02 Turn the power off and then back on again. |
| Description: | The main motor other than the official specifications is used. |
| Remedy: | 1 Incorrect specifications of the main motor Replace the process drive unit with a correct one. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0300 |
| Display: | POLYGON MOTOR |
| Description: | Polygon motor malfunction |
| Causes: | • The polygon motor does not rotate evenly even after the lapse of a given period of time after it has been started. • The motor lock signal remains HIGH for a given period of consecutive time while the polygon motor is being rotated. |
| Remedy: | 1 Check the cable and connector for proper connection and correct as necessary. - - 2 Change PH unit. - - 3 Change PRCB. - - |
| Error code: | 0401 |
| Display: | Print Unable 04 Turn the power off and then back on again. |
| Description: | BD sensor 1 damaged. |
| Remedy: | 1 Connection failure of the polygon motor harness Reconnect the polygon motor harness. 2 Laser unit failure Replace the laser unit. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0402 |
| Display: | Print Unable 04 Turn the power off and then back on again. |
| Description: | BD sensor 4 damaged. |
| Remedy: | 1 Connection failure of the polygon motor harness Reconnect the polygon motor harness. 2 Laser unit failure Replace the laser unit. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0501 |
| Display: | FUSER ERROR |
| Description: | Fusing Pressure Roller warm-up failure • The Fusing Pressure Roller Thermistor/1 (TH2) fails to raise a given degree of temperature even after the lapse of a given period of time after the Fusing Pressure Heater Lamp (H3) is turned ON. • The detected temperature of the Fusing Pressure Roller Thermistor/1 (TH2) is lower for a given level of degree than one of the Heating Roller Thermistor/1 (TH1) after the Front Door is opened or closed, the Main Power Switch is turned ON or TROUBLE RESET is implemented. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-M. 5 Change PU1. |
| Error code: | 0502 |
| Display: | Thermistor failure CODE (0502) Turn power off, on |
| Description: | 0502 Thermistor Failure, 0510 Fuser Failure, and 0520 Fuser Failure 0502 Thermistor Failure The temperature detected by the thermistor does not reach an expected level after the warm-up cycle starts. |
| Causes: | • Fuser, PL4.0.13 • Engine Control Board, PL13.0.20 • Power Supply, PL13.0.17 |
| Remedy: | 1 Check that the Fuser is installed correctly. Does the problem persist? Go to step 2. Complete. 2 Check the Engine Control Board connectors P/J2, P/J3, and P/J6. Are the connectors seated properly? Go to step 3 Reseat the connectors. If the problem persists, go to step 3. 3 Check the Low Voltage Power Supply connectors CN3, CN5, and CN7. Are the connectors seated properly? Go to step 4. Reseat the connectors. If the problem persists, go to step 4. 4 Replace the Fuser (8-9). Does the problem persist? Go to step 5. Complete. 5 Replace the Engine Control Board. Does the problem persist? Go to step 6. Complete. 6 Replace the Power Supply. Complete. |
| Error code: | 0503 |
| Display: | TERMISTOR2 |
| Description: | Thermistor resistance failure |
| Causes: | • The difference between the temperature detected by thermistor/1 and that detected by thermistor/2 exceeds a predetermined value. |
| Remedy: | 1 Change fuser unit. - - 2 For C110: 1. Main switch is turned ON. 2. Open the top cover. 3. Press the following keys in this order. ROTATE TONER key -ATTENTION key - ATTENTION key - ROTATE TONER key. 4. Main switch is turned OFF/ON. For C130n: 1. Main switch is turned ON. 2. Execute [SERVICE MENU] - [FUSER UNLOCK]. See P.103 - - 3 Change PRCB. - - 4 Change DCPU. - - |
| Error code: | 0504 |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | After the center thermistor of the fuser unit was normally heated, it detected a temperature lower than the specified value. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0505 |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | The center thermistor of the fuser unit detected a temperature rise greater than the specified value within a set period of time. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0506 |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | The center thermistor of the fuser unit detected a temperature fall greater than the specified value within a set period of time. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 050A |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | The center thermistor or side thermistor of the fuser unit detected some temperature error in the hardware. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 050B |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | When the temperature of the center thermistor of the fuser unit is lower than the idle temperature, the side thermistor of the fuser unit detected a temperature higher than the specified value. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 050C |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | When the temperature of the center thermistor of the fuser unit is higher than the idle temperature, the side thermistor of the fuser unit detected a temperature lower than the specified value. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0800 |
| Display: | Print Unable 08 Turn the power off and then back on again. |
| Description: | Image processing error JAM010X is detected twice. |
| Causes: | Defective main PWB. |
| Remedy: | Main PWB Replace the main PWB. |
| Error code: | 0900 |
| Display: | Print Unable 09 Turn the power off and then back on again. |
| Description: | FAX software incompatible detection error Incompatible FAX control PWB is installed. |
| Causes: | Defective FAX software. Defective FAX control PWB. |
| Remedy: | Defective FAX software. Install the fax software. Defective FAX control PWB. Replace the fax control PWB and check for correct operation. |
| Error code: | 0A01 |
| Display: | Print Unable 0A Turn the power off and then back on again. |
| Description: | Pickup Delay Jam |
| Causes: | Cassette Feed Sensor SR31 |
| Remedy: | Pickup Cassette of the host machine |
| Error code: | 0A02 |
| Display: | Print Unable 0A Turn the power off and then back on again. |
| Description: | The fuser fan failure was detected. |
| Causes: | 1 Harness connection failure of the main fan 2 Harness connection failure of the high-voltage power supply PCB 3 Harness connection failure between the low-voltage power supply PCB and main PCB 4 Main fan failure 5 Low-voltage power supply PCB failure 6 High-voltage power supply PCB failure 7 Main PCB failure |
| Remedy: | 1 Connection failure of the fuser fan harness Reconnect the fuser fan harness. 2 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 3 Fuser fan failure Replace the fuser fan. 4 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 5 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0B01 |
| Display: | Print Unable 0B Turn the power off and then back on again. |
| Description: | Error occurred in the high-voltage power supply PCB ASSY while the machine is in operation. |
| Causes: | 1 Harness connection failure of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Replace the drum unit. 1 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 2 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0B02 |
| Display: | Print Unable 0B Turn the power off and then back on again. |
| Description: | Error occurred in the high-voltage power supply PCB ASSY in the ready state. |
| Causes: | 1 Harness connection failure of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Replace the drum unit. 1 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 2 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0C00 |
| Display: | Print Unable 0C Turn the power off and then back on again. |
| Description: | Error occurred in the density sensor. |
| Causes: | 1 Registration mark L PCB harness connection failure 2 Eject sensor PCB harness connection failure 3 Registration mark L PCB ASSY failure 4 Eject sensor PCB failure 5 Main PCB failure |
| Remedy: | 1 Connection failure of the registration mark sensor L PCB harness Reconnect the registration mark sensor L PCB harness. 2 Registration mark sensor L PCB failure Replace the registration mark sensor unit. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0E00 |
| Display: | Print Unable 0E Turn the power off and then back on again. |
| Description: | Communication error occurred in the high-voltage power supply PCB ASSY. |
| Causes: | 1 Connection failure of the panel PCB harness. 2 Panel PCB failure. 3 Touch panel PCB failure. 4 Main PCB failure. |
| Remedy: | 1 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 2 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 1003 |
| Display: | Print Unable 10 Turn the power off and then back on again. |
| Description: | The registration mark sensor R is dirty and cannot normally receive reflected light. |
| Causes: | 1 Registration mark sensor L dirty 2 Registration mark L PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Registration mark L PCB ASSY failure 5 Eject sensor PCB failure 6 Main PCB failure |
| Remedy: | < User Check > - Clean the dirt on the belt unit or replace the belt unit. - Replace the waste toner box. 1 Dirt on the registration mark sensor R Clean the registration mark sensor R of the registration mark sensor R PCB. 2 Dirt by toner inside the machine Clean inside of the machine. 3 Registration mark sensor R PCB failure Replace the registration mark sensor unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 1004 |
| Display: | Print Unable 10 Turn the power off and then back on again. |
| Description: | The registration mark sensor L is dirty and cannot normally receive reflected light. |
| Causes: | 1 Registration mark sensor R dirty 2 Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Registration mark R PCB ASSY failure 5 Eject sensor PCB failure 6 Main PCB failure |
| Remedy: | < User Check > - Clean the dirt on the belt unit or replace the belt unit. - Replace the waste toner box. 1 Dirt on the registration mark sensor L Clean the registration mark sensor L of the registration mark sensor L PCB. 2 Dirt by toner inside the machine Clean inside of the machine. 3 Registration mark sensor L PCB failure Replace the registration mark sensor unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 1400 |
| Display: | Condensation Leave switched ON. Fully open the Front Cover. Wait 30 minutes, switch OFF and close cover, then switch ON. |
| Description: | Rotary guide motor error The guide sensor is not detected to be on at the home position detection with the rotary guide for three times in a row. |
| Causes: | Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective BR guide motor. Defective BR main PWB. Defective engine PWB. |
| Remedy: | Rotary guide motor 1. Check the rotary guide and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Rotary guide motor and BR PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the rotary guide motor. BR PWB Replace the BR PWB. |
| Error code: | 1500 |
| Display: | Print Unable 15 Turn the power off and then back on again. |
| Description: | PF heater 1 high temperature error (paper feeder 1) A temperature higher than 75C/167F is detected. |
| Causes: | Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB. |
| Remedy: | Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF fan motor 1 and PF main PWB (YC111) Shorted PF thermistor 1. Replace the top heater unit (Refer to the service manual for the paper feeder). Defective PF fan motor 1. Replace the top heater unit (Refer to the service manual for the paper feeder). Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder). |
| Error code: | 1C00 |
| Display: | Print Unable EB Turn the power off and then back on again. |
| Description: | The reading signal of the EEPROM of the laser unit cannot be detected. |
| Remedy: | 1 Connection failure of the laser unit flat cable Reconnect the laser unit flat cable. 2 Laser unit failure Replace the laser unit. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 3801 |
| Display: | Print Unable 38 Turn the power off and then back on again. |
| Description: | Temperature error occurred in the external temperature/humidity sensor. |
| Causes: | 1 External temperature/humidity sensor harness connection failure 2 External temperature/humidity sensor failure 3 Main PCB failure |
| Remedy: | 1 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 2 External temperature/humidity sensor failure Replace the high-voltage power supply PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 3802 |
| Display: | Print Unable 38 Turn the power off and then back on again. |
| Description: | Humidity error occurred in the external temperature/humidity sensor. |
| Remedy: | 1 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 2 External temperature/humidity sensor failure Replace the high-voltage power supply PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 3A00 |
| Display: | Print Unable 3A Turn the power off and then back on again. |
| Description: | Error occurred in the communication between the controller in the main PCB and engine. |
| Causes: | 1 Main PCB failure |
| Remedy: | 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4000 |
| Display: | Supplies Drum End Soon. |
| Description: | Command Communication Error. |
| Causes: | The communication error occurs when the IC4 or IC22 on the Main Board is broken. And it causes the Motor Error. |
| Remedy: | Replace the Main Board. |
| Error code: | 4200 |
| Display: | Supplies Replace Drum |
| Description: | BD steady-state error The BD signal is not detected. |
| Causes: | APC PWB (LSU). Main/Engine PWB. |
| Remedy: | APC PWB (LSU) 1. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. Laser scanner unit and main/engine PWB (YC2010) 2. If the FCC wiring is disconnected, shorted or grounded, replace the FCC wiring. 3. Replace the laser scanner unit. Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB. |
| Error code: | 4300 |
| Display: | Supplies Belt End Soon |
| Description: | Polygon motor phase error ASIC won’t settle in completion of phase adjustment for 2 s after a BD signal is detected. |
| Causes: | Defective laser scanner unit. Defective engine PWB. |
| Remedy: | Laser scanner unit Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4400 |
| Display: | Supplies Replace Belt |
| Description: | Number of pages printed with the belt unit has reached the upper limit. (Printing is not stopped.j |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new belt unit and resetting the belt counter |
| Remedy: | < User Check > - Prepare a new belt unit. 1 Main PCB failure if the error code remains after replacing with a new belt unit and resetting the belt counter Replace the main PCB ASSY. |
| Error code: | 4500 |
| Display: | Maintenance Replace Fuser |
| Description: | Number of used pages for the fuser unit has reached the upper limit. (Printing is not stopped.j |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new fuser unit and resetting the fuser unit counter |
| Remedy: | 1 The fuser unit is at the end of life Replace the fuser unit. After replacing the fuser unit, refer to (Function code 88), and reset the fuser unit counter. 2 Main PCB failure if the error code remains after replacing with a new fuser unit and resetting the fuser unit counter Replace the main PCB ASSY. |
| Error code: | 4600 |
| Display: | Maintenance Replace Laser |
| Description: | LSU cleaning motor error After LSU cleaning motor is driven, the ready signal does not turn to L within 2 s. After LSU cleaning motor is stabilized, the ready signal is at the H level for 1 s continuously. |
| Causes: | Defective connector cable or poor contact in the connector. Defective drive transmission system of motor. Defective LSU cleaning motor. Defective engine PWB. |
| Remedy: | LSU cleaning motor 1. Execute LSU cleaning using Adjustment/Maintenance of the system menu. 2. Rotate the drive gear and the cleaning spiral by the hand and check that they are not unusually loaded, and replace if it is damaged. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. LSU cleaning motor and Engine PWB (YC21) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the LSU cleaning motor. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4700 |
| Display: | Supplies WT Box End Soon |
| Description: | VIDEO_ASIC device error Communication with the video ASIC has failed 5 times successively. After writing to the VIDEO ASIC, the error that the reading value from the same address does not match occurs 8 times successively. |
| Causes: | Engine PWB. Main PWB |
| Remedy: | Main PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main PWB are properly connected, and if not, re-connect them. 3. Replace the main PWB. |
| Error code: | 4800 |
| Display: | Replace WT Box Replace the Waste Toner Box inside the machine. |
| Description: | After the waste toner sensor detected that the waste toner box was almost full, pages more than the specified number have been printed. |
| Causes: | 1 Dirt on the contact of waste toner sensor in high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Replace the waste toner box. 1 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4B01 |
| Display: | Supplies Toner Low:BK |
| Description: | Dot counter of the toner cartridge (Black) or develop roller counter reaches the upper limit soon. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Prepare a new toner cartridge. 1 New toner actuator coming off Re-assemble the new toner actuator. 2 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4B02 |
| Display: | Supplies Toner Low:Y |
| Description: | Dot counter of the toner cartridge (Yellow) or develop roller counter reaches the upper limit soon. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Prepare a new toner cartridge. 1 New toner actuator coming off Re-assemble the new toner actuator. 2 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4B03 |
| Display: | Supplies Toner Low:M |
| Description: | Dot counter of the toner cartridge (Magenta) or develop roller counter reaches the upper limit soon. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Prepare a new toner cartridge. 1 New toner actuator coming off Re-assemble the new toner actuator. 2 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4B04 |
| Display: | Supplies Toner Low:C |
| Description: | Dot counter of the toner cartridge (Cyan) or develop roller counter reaches the upper limit soon. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Prepare a new toner cartridge. 1 New toner actuator coming off Re-assemble the new toner actuator. 2 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4C01 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Black (BK). |
| Description: | Dot counter of the toner cartridge (Black) or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4C02 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Yellow (Y). |
| Description: | Dot counter of the toner cartridge (Yellow) or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4C03 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Magenta (M). |
| Description: | Dot counter of the toner cartridge (Magenta) or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4C04 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Cyan (C). |
| Description: | Dot counter of the toner cartridge (Cyan) or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4C05 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Cyan (C)/ Magenta (M)/ Yellow (Y). |
| Description: | During printing, dot counter of color toner cartridge or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4F01 |
| Display: | Cartridge Error Put the Toner Cartridge back in. |
| Description: | The new toner sensor of the toner cartridge (Black) could not detect a new cartridge properly. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual |
| Remedy: | < User Check > - Replace the toner cartridge with a new toner cartridge again. - If the place where the machine is installed is not flat, relocate the machine to a flat place. 1 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 2 New toner actuator that has come off or that has been caught Re-assemble the new toner actuator. 3 New toner sensor failure Replace the toner/new sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4F02 |
| Display: | Cartridge Error Put the Yellow #C Toner Cartridge back in. |
| Description: | The new toner sensor of the toner cartridge (Yellow) could not detect a new cartridge properly. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual |
| Remedy: | < User Check > - Replace the toner cartridge with a new toner cartridge again. - If the place where the machine is installed is not flat, relocate the machine to a flat place. 1 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 2 New toner actuator that has come off or that has been caught Re-assemble the new toner actuator. 3 New toner sensor failure Replace the toner/new sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4F03 |
| Display: | Cartridge Error Put the Magenta #C Toner Cartridge back in. |
| Description: | The new toner sensor of the toner cartridge (Magenta) could not detect a new cartridge properly. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual |
| Remedy: | < User Check > - Replace the toner cartridge with a new toner cartridge again. - If the place where the machine is installed is not flat, relocate the machine to a flat place. 1 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 2 New toner actuator that has come off or that has been caught Re-assemble the new toner actuator. 3 New toner sensor failure Replace the toner/new sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4F04 |
| Display: | Cartridge Error Put the Cyan #C Toner Cartridge back in. |
| Description: | The new toner sensor of the toner cartridge (Cyan) could not detect a new cartridge properly. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual |
| Remedy: | < User Check > - Replace the toner cartridge with a new toner cartridge again. - If the place where the machine is installed is not flat, relocate the machine to a flat place. 1 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 2 New toner actuator that has come off or that has been caught Re-assemble the new toner actuator. 3 New toner sensor failure Replace the toner/new sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 5001 |
| Display: | Maintenance Replace PF Kit MP |
| Description: | Number of used pages for the PF kit MP has reached the upper limit. (Printing is not stopped.) |
| Remedy: | 1 The PF kit MP is at the end of life Replace the PF kit MP. After replacing the PF kit MP (Function code 88) and reset the PF kit MP counter. 2 Main PCB failure if the error code remains after resetting the counter of the PF kit MP Replace the main PCB ASSY. |
| Error code: | 5002 |
| Display: | Maintenance Replace PF Kit1 |
| Description: | Number of used pages for the PF kit 1 has reached the upper limit. (Printing is not stopped.) |
| Causes: | 1 PF kit 1 worn out 2 Main PCB failure |
| Remedy: | 1 The PF kit 1 is at the end of life Replace the PF kit 1. After replacing the PF kit 1 Reset counters for parts (Function code 88) and reset the PF kit 1 counter. 2 Main PCB failure if the error code remains after resetting the counter of the PF kit 1 Replace the main PCB ASSY. |
| Error code: | 5003 |
| Display: | Maintenance Replace PF Kit2 |
| Description: | Number of used pages for the PF kit 2 has reached the upper limit. (Printing is not stopped.) |
| Remedy: | 1 The PF kit 2 is at the end of life Replace the PF kit 2. After replacing the PF kit 2 Reset counters for parts (Function code 88) and reset the PF kit 2 counter. 2 Main PCB failure if the error code remains after resetting the counter of the PF kit 2 Replace the main PCB ASSY. |
| Error code: | 5004 |
| Display: | Maintenance Replace PF Kit 3. |
| Description: | Printable pages set for PF kit 3 have reached the upper limit. |
| Remedy: | 1 End of life of the applicable PF kit Replace the applicable PF kit. Reset counters for consumable parts (function code: 88) to reset the applicable PF kit counter after the replacement. 2 If the error display is not cleared after the applicable PF kit counter has been reset, the main PCB is faulty. |
| Error code: | 6001 |
| Display: | Cover is Open Close the Front Cover. |
| Description: | The front cover sensor detected that the front cover was open. |
| Causes: | 1 High-voltage power supply PCB harness connection failure 2 Top cover sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Close the front cover. 1 Connection failure of the front cover sensor harness Reconnect the front cover sensor harness. 2 Front cover failure Replace the front cover. 3 Front cover sensor failure Replace the front cover sensor. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6004 |
| Display: | Cover is Open Close the Back Cover of the machine. |
| Description: | Engine board error When a communication error in the Engine Board (PWB-A) is detected |
| Causes: | • Engine Board (PWB-A) |
| Remedy: | 1 Replace the PWB-A. |
| Error code: | 6101 |
| Display: | No Toner Open the Front Cover, then install Toner Cartridge. Black (BK). |
| Description: | Wrapping Jam |
| Causes: | Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21 |
| Remedy: | Pickup Cassette of the host machine |
| Error code: | 6102 |
| Display: | No Toner Open the Front Cover, then install Toner Cartridge. Yellow (Y). |
| Description: | The toner sensor detected that no toner cartridge (Yellow) was set. |
| Causes: | 1 Dirt on the terminal of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Re-insert the toner cartridge. 1 Toner sensor failure Replace the toner/new sensor PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6103 |
| Display: | No Toner Open the Front Cover, then install Toner Cartridge. Magenta (M). |
| Description: | Wrapping Jam |
| Causes: | Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21 |
| Remedy: | Cassette Feeding Module |
| Error code: | 6104 |
| Display: | No Toner Open the Front Cover, then install Toner Cartridge. Cyan (C). |
| Description: | The toner sensor detected that no toner cartridge (Cyan) was set. |
| Causes: | 1 Dirt on the terminal of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Re-insert the toner cartridge. 1 Toner sensor failure Replace the toner/new sensor PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6200 |
| Display: | No Drum Unit Install the Drum Unit. |
| Description: | Broken fuser edge heater wire Fuser thermistor 2 does not reach 100° C/212 °F even after 60 s during warming up. The detected temperature of fuser thermistor 2 does not reach the specified temperature (ready indication temperature) for 420 s in warming up after reached to 100° C/212 °F. |
| Causes: | Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Fuser thermostat triggered. Defective fuser IH. Defective engine PWB. |
| Remedy: | Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. Fuser center thermistor 1 1. Replace the Fuser unit. |
| Error code: | 6300 |
| Display: | No Waste Toner Install the Waste Toner Box. |
| Description: | The waste toner sensor detected that no waste toner box was set. |
| Causes: | 1 Dirt on the BCLN terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | < User Check > - Re-insert the waste toner box in the correct position. 1 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6400 |
| Display: | No Belt Unit Open the Front Cover, pull out all Drum Units completely and install the Belt Unit. |
| Description: | Zero-cross signal error While fuser heater ON/OFF control is performed, the zerocross signal is not input within 3 s. |
| Causes: | Fuser unit. |
| Remedy: | Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser heater PWB (YC2) and feed PWB 1 (YC27) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser heater PWB. |
| Error code: | 6801 |
| Display: | Cooling Down Wait for a while |
| Description: | The internal temperature sensor or side thermistor of the fuser unit detected a temperature higher than the specified value. |
| Causes: | 1 Internal temperature sensor harness connection failure 2 Eject sensor PCB harness connection failure 3 Eject sensor PCB failure 4 Main PCB failure |
| Remedy: | < User Check > - Decrease the room temperature. - Place the machine away from a heater. 1 Connection failure of the internal temperature sensor harness Reconnect the internal temperature sensor harness. 2 Side thermistor of the fuser unit failure Replace the fuser unit. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6901 |
| Display: | Self-Diagnostic Turn the power off, then on again. Leave the machine for 15 min. |
| Description: | Some fuser unit errors occurred at power-ON or upon recovery from sleep mode. |
| Causes: | 1 Each harness connection failure of the fuser unit 2 Eject sensor PCB harness connection failure 3 Fuser unit failure 4 Eject sensor PCB failure 5 Low-voltage power supply PCB failure 6 Main PCB failure |
| Remedy: | 1 Connection failure of each harness of the fuser unit Reconnect each harness of the fuser unit. 2 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 3 Fuser unit failure Replace the fuser unit. 4 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 5 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 6 Main PCB failure Replace the main PCB ASSY. Note: - Turn OFF the power switch. After checking that the fuser unit has cooled sufficiently, turn ON the power switch again and leave the machine for ten minutes. This problem may then be cleared. - To clear the fuser unit error after the remedy of the error is taken, enter the maintenance mode and then exit from the maintenance mode using Function code 99. |
| Error code: | 6902 |
| Display: | Self-Diagnostic Will Automatically Restart within 15 minutes. |
| Description: | After the errors was detected at the fuser unit, power was turned ON again and the error is being checked. (If power is turned OFF and ON after error code 6901 occurred, this code is displayed for about 15 minutes.) |
| Causes: | 1 Each harness connection failure of the fuser unit 2 Eject sensor PCB harness connection failure 3 Fuser unit failure 4 Eject sensor PCB failure 5 Low-voltage power supply PCB failure 6 Main PCB failure |
| Remedy: | 1 Connection failure of each harness of the fuser unit Reconnect each harness of the fuser unit. 2 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 3 Fuser unit failure Replace the fuser unit. 4 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 5 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 6 Main PCB failure Replace the main PCB ASSY. Note: - Turn OFF the power switch. After checking that the fuser unit has cooled sufficiently, turn ON the power switch again and leave the machine for ten minutes. This problem may then be cleared. - To clear the fuser unit error after the remedy of the error is taken, enter the maintenance mode and then exit from the maintenance mode using Function code 99. |
| Error code: | 6A00 |
| Display: | Drum ! Slide the Blue tab on Drum Unit. |
| Description: | Electric discharge that may be caused by dirt on the corona wire of the drum unit was detected. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | < User Check > - Clean the corona wire by sliding the blue tab of the drum unit for all four colors several times. - Clean the terminal of the drum unit. - Replace the drum unit. 1 Dirt on the GRID terminals of the main body Clean the GRID terminals of the main body. 2 Dirt on the terminal of the high-voltage power supply PCB Clean the terminal of the high-voltage power supply PCB. 3 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6B01 |
| Display: | Drum Stop Replace the Drum Unit. |
| Description: | Electric discharge was detected when the number of the drum unit rotations had become more than twice of the upper limit. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | < User Check > - Clean the corona wire by sliding the blue tab of the drum unit for all four colors several times. - Clean the terminal of the drum unit. - Replace the drum unit. 1 Dirt on the GRID terminals of the main body Clean the GRID terminals of the main body. 2 Dirt on the terminal of the high-voltage power supply PCB Clean the terminal of the high-voltage power supply PCB. 3 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6C02 |
| Display: | Tray 2 Error Take out Tray 2 and push it back in firmly. |
| Description: | After the T2 paper tray unit is opened and closed or the power is turned ON, the T2 plate origin sensor detects that lift-up of the plate of the T2 paper tray unit is not completed within the specified period of time. |
| Remedy: | < User Check > - Open the T2 paper tray unit and close the T2 paper tray unit correctly. 1 Connection failure of the T2 plate origin sensor harness Reconnect the T2 plate origin sensor harness. 2 T2 relay PCB failure Replace the T2 relay PCB ASSY. 3 T2 plate origin sensor failure Replace the T2 paper tray unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6C03 |
| Display: | Tray 3 Error Take out Tray 3 and push it back in firmly. |
| Description: | After the T3 paper tray unit is opened and closed or the power is turned ON, the T3 plate origin sensor detects that lift-up of the plate of the T3 paper tray unit is not completed within the specified period of time. |
| Remedy: | < User Check > - Open the T3 paper tray unit and close the T3 paper tray unit correctly. 1 Connection failure of the T3 plate origin sensor harness Reconnect the T3 plate origin sensor harness. 2 T2 relay PCB failure Replace the T2 relay PCB ASSY. 3 T3 relay PCB failure Replace the T3 relay PCB ASSY. 4 T3 plate origin sensor failure Replace the T3 paper tray unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6D00 |
| Display: | Too Many Trays Turn the power off and remove additional trays. |
| Description: | Detected more LTs than connectible limit. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit. 2 Connection failure of the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness. 4 Connection failure of the lowvoltage power supply PCB harness. 5 Eject sensor PCB failure. 6 Fuser unit failure. 7 Low-voltage power supply PCB failure. 8 Main PCB failure. |
| Remedy: | • Reduce LTs to acceptable numbers. • Reconnect LTs. 1 Dust around the LT/TT connector Clean the LT/TT connector. 2 Malfunction of the LT control PCB Install the latest main firmware. 3 Machine or LT/TT connector failure Replace the machine or LT/TT connector. 4 LT control PCB failure Replace a LT control PCB ASSY. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6E00 |
| Display: | Toner Error One or more Toner Cartridges are not detected. Pull out and reinsert all 4 Toner Cartridges. |
| Description: | The develop release sensor detected the developer roller disengagement or engagement failure. |
| Causes: | 1 Develop release sensor harness connection failure 2 High-voltage power supply PCB harness connection failure 3 Develop release sensor failure 4 Misalignment of develop clutch cam 5 Develop release clutch failure 6 High-voltage power supply PCB failure 7 Main PCB failure |
| Remedy: | 1 Connection failure of the develop release sensor harness Reconnect the develop release sensor harness. 2 Develop release sensor failure Replace the develop release sensor PCB ASSY. 3 Develop release clutch failure Replace the develop release drive unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6F00 |
| Display: | Print Unable ZC Turn the power off and then back on again. |
| Description: | Machine detected that supplied power was unstable. (Less than 100 times) |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit. 2 Connection failure of the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness. 4 Connection failure of the lowvoltage power supply PCB harness. 5 Eject sensor PCB failure. 6 Fuser unit failure. 7 Low-voltage power supply PCB failure. 8 Main PCB failure. |
| Remedy: | < User Check > - Turn the power switch OFF/ON. - Insert the filter into the power supply. 1 The power supply waveform is incorrect Install a voltage stabilizer in the power supply part. |
| Error code: | 7000 |
| Display: | Jam Inside Open the Front Cover, pull out all four drum and toner cartridge assemblies and remove the jammed paper. |
| Description: | Toner motor problem The rated speed achievement signal won’t turn to L in 5 s since the motor is activated. The rated speed achievement signal turns to H every other 5 s after the machine is stabilized. |
| Causes: | Poor contact in the connector terminals. Broken the gear. Defective toner motor M/C/Y/BK. Defective engine PWB. |
| Remedy: | Poor contact in the connector terminals. Check the connection of connector YC30 on the engine PWB and the connector on the toner motor, and the continuity across the connector terminals. Repair or replace if necessary. Broken the gear. Check visually and replace the gear if necessary. Defective toner motor M/C/Y/BK. Run maintenance item U135 and check if the toner motor operates. If not, replace the toner motor. Defective engine PWB. Replace the engine PWB and check for correct operation. |
| Error code: | 7100 |
| Display: | Jam Rear Open the Back Cover and remove the jammed paper, then press [Start]. |
| Description: | Toner sensor error Sensor output value of 8 or less. |
| Causes: | Toner sensor. Toner motor. Main/Engine PWB. |
| Remedy: | Toner sensor 1. Check the toner sensor output by U150. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner sensor and main/engine PWB (YC9) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Check that the gears of the Developer unit are not damaged and the spiral can rotate. 5. Replace the Developer unit. Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and main/engine PWB (YC12) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor. Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB. |
| Error code: | 7200 |
| Display: | Jam MP Tray Remove the jammed paper from MP Tray and press [Retry]. |
| Description: | Broken outer temperature sensor 2 wire The sensor input sampling is greater than 230. |
| Causes: | Defective connector cable or poor contact in the connector. Defective outer temperature sensor. Defective engine PWB. |
| Remedy: | Outer temperature sensor 2 1. Confirm Ext/Int is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Outer temperature sensor 2 and Front PWB (YC8) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the outer temperature sensor 2. Front PWB Replace the front PWB. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 7300 |
| Display: | Jam Tray 1 Pull the paper tray1 completely out of the machine and remove the jammed paper. |
| Description: | Toner sensor problem • While the toner container sensor is on, the toner sensor in the developing unit does not turn on after the toner sensor turns off and toner is replenished from the toner container. |
| Causes: | Defective toner sensor. Poor contact in the toner sensor connector terminals. Defective toner container sensor. Defective toner container. |
| Remedy: | Replace the toner sensor. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. Replace the toner container sensor. Replace the toner container. |
| Error code: | 7400 |
| Display: | Jam Tray 2 Pull the paper tray2 completely out of the machine and remove the jammed paper. |
| Description: | Developing unit connector insertion problem Absence of the developing unit is detected. |
| Causes: | Developing unit connector inserted incorrectly. Defective developing unit connector. |
| Remedy: | Developing unit connector inserted incorrectly. Reinsert the developing unit connector if necessary. Defective developing unit connector. Replace the developing unit. |
| Error code: | 7500 |
| Display: | Jam Tray 3 |
| Description: | The internal temperature thermistor detected a temperature higher than the specified value. |
| Causes: | 1 Internal temperature thermistor failure. 2 Main PCB failure. |
| Remedy: | 1 Internal temperature thermistor failure Replace the Internal temperature thermistor. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 7700 |
| Display: | Jam 2-sided Pull the paper tray completely out of the machine. Check inside the machine towards the rear. Or open the Back Cover to remove the jammed paper. |
| Description: | Offset drum sensor detection error • A pulse signal is not entered to ASIC (U7) on the engine controller PWB from the offset drum sensor. |
| Causes: | Defective drum PWB (KP-813). Defective engine controller PWB (KP-801). Defective harness (S02575) between engine controller PWB (KP-801) and drum unit, or poor contact of the connector terminals. |
| Remedy: | Defective drum PWB (KP-813). Replace the drum unit. Defective engine controller PWB (KP-801). Replace the engine controller PWB (KP- 801). Defective harness (S02575) between engine controller PWB (KP-801) and drum unit, or poor contact of the connector terminals. Check the continuity of the harness (S02575). Check the insertion of connectors. |
| Error code: | 8402 |
| Display: | No Tray The paper tray cannot be detected, re-install Tray2. |
| Description: | While the T2 paper tray unit is open state, print or adjustment operation was attempted. |
| Remedy: | < User Check > - Check if the T2 paper tray unit is closed correctly. 1 T2 paper feed actuator that has come off or that has been caught Re-assemble the T2 paper feed actuator. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8403 |
| Display: | No Tray T3 |
| Description: | While the T3 paper tray unit is open state, print or adjustment operation was attempted. |
| Remedy: | < User Check > - Check if the T3 paper tray unit is closed correctly. 1 T3 paper feed actuator that has come off or that has been caught Re-assemble the T3 paper feed actuator. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8501 |
| Display: | No Tray The paper tray cannot be detected, re-install Tray1. |
| Description: | The T1 paper feed sensor detected that the paper tray 1 is open in 2-sided printing or printing by feeding paper from the T2 paper tray unit. (before the registration of printing in the engine) |
| Causes: | 1 Foreign object around the area from which paper tray is inserted 2 Paper feed actuator that has come off or that has been caught 3 Paper feed sensor PCB harness connection failure 4 Paper feed sensor PCB failure 5 Main PCB failure |
| Remedy: | < User Check > - Check if the paper tray 1 is closed correctly. 1 T1 paper feed actuator that has come off or that has been caught Re-assemble the T1 paper feed actuator. 2 Connection failure of the T1 paper feed sensor PCB harness Reconnect the T1 paper feed sensor PCB harness. 3 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8502 |
| Display: | No Tray T2 |
| Description: | When printing from paper tray 2 to 5, the T2(LT or TT) paper feed sensor detected open paper tray 2 (before registering printing data to engine). |
| Remedy: | • Close the appropriate paper tray correctly. 1 Malfunction of an LT control PCB or TT control PCB Install the latest main firmware. 2 An LT/TT paper feed actuator coming off or caught in some sections of the machine Reattach the appropriate LT/TT paper feed actuator. 3 An LT/TT paper feed sensor failure Replace the appropriate LT/TT paper feed sensor PCB ASSY. 4 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 5 An LT control PCB failure Replace the appropriate LT control PCB ASSY. 6 TT relay PCB failure Replace a TT relay PCB ASSY. 7 TT control PCB failure Replace the TT control PCB ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8505 |
| Display: | No Tray The paper tray cannot be detected, re-install Tray1. |
| Description: | The T1 paper feed sensor detected that the paper tray 1 is open in 2-sided printing or printing by feeding paper from the T2 paper tray unit. (after the registration of printing in the engine) |
| Causes: | 1 Foreign object around the area from which paper tray is inserted 2 Paper feed actuator that has come off or that has been caught 3 Paper feed sensor PCB harness connection failure 4 Paper feed sensor PCB failure 5 Main PCB failure |
| Remedy: | < User Check > - Check if the paper tray 1 is closed correctly. 1 T1 paper feed actuator that has come off or that has been caught Re-assemble the T1 paper feed actuator. 2 Connection failure of the T1 paper feed sensor PCB harness Reconnect the T1 paper feed sensor PCB harness. 3 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8506 |
| Display: | No Tray T2 |
| Description: | When printing from paper tray 2 to 5, the T2(LT or TT) paper feed sensor detected open paper tray 2 (after registering printing data to engine). |
| Remedy: | • Close the appropriate paper tray correctly. 1 Malfunction of an LT control PCB or TT control PCB Install the latest main firmware. 2 An LT/TT paper feed sensor failure Replace the appropriate LT/TT paper feed sensor PCB ASSY. 3 An LT control PCB failure Replace the appropriate LT control PCB ASSY. 4 TT relay PCB failure Replace a TT relay PCB ASSY. 5 TT control PCB failure Replace the TT control PCB ASSY. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8903 |
| Display: | 2-sided Disabled Close the Back Cover of the Machine. |
| Description: | The back cover sensor detected the open state when 2-sided printing is started. (before the registration of printing in the engine) |
| Causes: | 1 Back cover sensor harness connection failure 2 Back cover sensor installation failure 3 Breakage of boss that presses the back cover sensor 4 Back cover sensor failure 5 Main PCB failure |
| Remedy: | < User Check > - Close the back cover. 1 Connection failure of the back cover sensor harness Reconnect the back cover sensor harness. 2 Back cover sensor installation failure Re-assemble the back cover sensor. 3 Breakage of boss that presses the back cover sensor Replace the back cover. 4 Back cover sensor failure Replace the back cover sensor ASSY. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8904 |
| Display: | 2-sided Disabled Close the Back Cover of the Machine. |
| Description: | The back cover sensor detected the open state during 2-sided printing. (after the registration of printing in the engine) |
| Causes: | 1 Back cover sensor harness connection failure 2 Back cover sensor installation failure 3 Breakage of boss that presses the back cover sensor 4 Back cover sensor failure 5 Main PCB failure |
| Remedy: | < User Check > - Close the back cover. 1 Connection failure of the back cover sensor harness Reconnect the back cover sensor harness. 2 Back cover sensor installation failure Re-assemble the back cover sensor. 3 Breakage of boss that presses the back cover sensor Replace the back cover. 4 Back cover sensor failure Replace the back cover sensor ASSY. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8A01 |
| Display: | Size Error 2-sided Specify the correct paper. |
| Description: | The registration rear sensor detected that the fed paper was larger or smaller than the specified size in 2-sided printing. |
| Causes: | 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Use the Letter to Legal size paper. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8A02 |
| Display: | 2-sided Disabled Reload paper, then press Start. |
| Description: | The registration rear sensor detected that the length of the paper is too long and it may hit within the machine in 2-sided printing. |
| Remedy: | < User Check > - Use the Letter to Legal size paper. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8D01 |
| Display: | Short paper Open the Back Cover and then press [Retry]. |
| Description: | The registration rear sensor detected that the paper loaded in the paper tray was smaller than the specified size. |
| Causes: | 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Open the back cover and print using the straight paper path. - Length of the paper is 114 mm or more. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8D02 |
| Display: | Small paper Open the Back Cover and then press [Retry]. |
| Description: | The paper size which is not supported by the output tray is set for printing from the printer driver. |
| Causes: | 1 Main PCB failure |
| Remedy: | < User Check > - The size of paper actually loaded and the one specified from the driver shall be the one within the specified range. - Open the back cover and print using the straight paper path. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9001 |
| Display: | Size mismatch Reload correct paper in MP Tray, then press [Retry]. |
| Description: | The size of paper loaded in the MP tray and the one specified from the driver are not same when paper is fed from the MP tray. |
| Remedy: | < User Check > - When specifying the paper in the driver, set the paper size of the paper that is actually set. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9002 |
| Display: | Size mismatch Reload correct paper in Tray1,then press [Retry]. |
| Description: | The size of paper loaded in the paper tray 1 and the one specified from the driver are not same when paper is fed from the paper tray 1. |
| Causes: | 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - When specifying the paper in the driver, set the paper size of the paper that is actually set. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9003 |
| Display: | Size mismatch Reload correct paper in Tray2,then press [Retry]. |
| Description: | The size of paper loaded in the T2 paper tray unit and the one specified from the driver are not same when paper is fed from the T2 paper tray unit. |
| Remedy: | < User Check > - When specifying the paper in the driver, set the paper size of the paper that is actually set. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9004 |
| Display: | Size Mismatch Reload correct paper in Tray 3, then press [Retry]. |
| Description: | When printing from the paper tray 3, the size of paper set in the paper tray 3 does not match the size specified by the driver. |
| Remedy: | • Change the driver setting to be matched with the size of the paper set in the paper tray. 1 Registration rear actuator caught in some sections of the machine Reattach the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9301 |
| Display: | No Paper Reload paper in MP Tray. |
| Description: | When paper was fed from the MP tray, the MP paper empty sensor detected that no paper was in the MP tray. |
| Remedy: | < User Check > - Load paper to the MP tray. 1 MP paper empty actuator caught on some position Re-assemble the MP paper empty actuator. 2 Connection failure of the MP paper empty/registration front sensor PCB harness Reconnect the MP paper empty/ registration front sensor PCB harness. 3 MP paper empty sensor failure Replace the MP paper empty/registration front sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9302 |
| Display: | No Paper Reload paper in Tray 1. |
| Description: | When paper was fed from the paper tray 1, the T1 paper feed sensor detected that no paper was in the paper tray 1. |
| Causes: | 1 Foreign object in pick-up roller 2 Paper feed sensor PCB harness connection failure 3 Paper feed actuator catching on some position 4 Paper feed sensor failure 5 Gear failure inside of process drive unit 6 Main PCB failure |
| Remedy: | < User Check > - Load paper to the paper tray. 1 T1 paper feed actuator caught on some position Re-assemble the T1 paper feed actuator. 2 Connection failure of the T1 paper feed sensor PCB harness Reconnect the T1 paper feed sensor PCB harness. 3 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9303 |
| Display: | No Paper Reload paper in Tray 2. |
| Description: | When paper was fed from the T2 paper tray unit, the T2 paper feed sensor detected that no paper was in the T2 paper tray unit. |
| Remedy: | < User Check > - Load paper to the paper tray. 1 T2 paper feed actuator caught on some position Re-assemble the T2 paper feed actuator. 2 Connection failure of the T2 paper feed sensor PCB harness Reconnect the T2 paper feed sensor PCB harness. 3 Connection failure of the T2 relay PCB harness Reconnect the T2 relay PCB harness. 4 T2 relay PCB failure Replace the T2 relay PCB ASSY. 5 T2 connector failure Replace the T2 paper tray unit. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9304 |
| Display: | No Paper T3 |
| Description: | When printing from paper tray 3, the T3(LT or TT) paper empty sensor detected that there was no paper set in paper tray 3. |
| Remedy: | • Set paper in the appropriate paper tray. 1 Malfunction of an LT control PCB or TT control PCB Install the latest main firmware. 2 Connection failure of a LT/TT paper empty sensor harness Reconnect the appropriate LT/TT paper empty sensor harness. 3 An LT/TT paper empty actuator caught in some sections of the machine Reattach the appropriate LT/TT paper empty actuator. 4 An LT/TT paper empty sensor PCB failure Replace the appropriate LT/TT paper empty sensor PCB ASSY. 5 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 6 An LT control PCB failure Replace the appropriate LT control PCB ASSY. 7 TT relay PCB failure Replace a TT relay PCB ASSY. 8 TT control PCB failure Replace the TT control PCB ASSY. 9 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9306 |
| Display: | No Paper Reload paper in Tray. |
| Description: | For printing specifying Auto, it was detected that no paper was loaded in any of the paper trays. |
| Remedy: | < User Check > - Load paper to any tray. 1 MP paper empty actuator caught on some position Re-assemble the MP paper empty actuator. 2 T1 paper feed actuator caught on some position Re-assemble the T1 paper feed actuator. 3 T2 paper feed actuator caught on some position Re-assemble the T2 paper feed actuator. 4 Connection failure of the MP paper empty/registration front sensor PCB harness Reconnect the MP paper empty/ registration front sensor PCB harness. 5 Connection failure of the T1 paper feed sensor PCB harness Reconnect the T1 paper feed sensor PCB harness. 6 Connection failure of the T2 paper feed sensor PCB harness Reconnect the T2 paper feed sensor PCB harness. 7 MP paper empty sensor failure Replace the MP paper empty/registration front sensor PCB ASSY. 8 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY. 9 T2 connector failure Replace the T2 paper tray unit. 10 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9701 |
| Display: | Size Error 2-sided Press [OK]. Specify the correct paper and load the same size paper as the Printer driver setting. |
| Description: | For 2-sided printing, the tray whose paper size was not supported by 2-sided printing was selected. |
| Causes: | 1 Main PCB failure |
| Remedy: | < User Check > - The size of the paper specified from the driver shall be A4 or Letter size and load the same size of paper to the specified paper tray. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9702 |
| Display: | Size Error Specify the correct paper size for Tray 1. |
| Description: | For printing by feeding paper from the paper tray 1, the size of paper specified from the driver set the size which was not supported by the paper tray 1. |
| Remedy: | < User Check > - The size of the paper specified from the driver shall be A4 or Letter size and load the same size of paper to the specified paper tray. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9703 |
| Display: | Size Error Specify the correct paper size for Tray 2. |
| Description: | For printing by feeding paper from the T2 paper tray unit, the size of paper specified from the driver set the size which was not supported by the T2 paper tray unit. |
| Remedy: | < User Check > - The size of the paper specified from the driver shall be A4 or Letter size and load the same size of paper to the specified paper tray. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9704 |
| Display: | Size Error Specify the correct paper size for Tray 3. |
| Description: | When printing from paper tray 3, a paper size not supported for paper tray 3 was specified from the driver. |
| Remedy: | • Select the specified paper size in the driver and set paper with the same size to the specified paper tray. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9801 |
| Display: | Calibration Calibration failed. Turn the power off and then back on again. |
| Description: | Error occurred with the value measured during color density adjustment performed from the control panel. |
| Causes: | 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure |
| Remedy: | < User Check > - Check if the toner cartridges are set in the correct order of colors. - Replace the toner cartridge. - Replace the drum unit. - If the belt unit has a scratch, replace it. - If “WT Box End Soon” is displayed on the LCD and the belt unit has dirt, replace the waste toner box. 1 Dirt on the registration mark sensor L Clean the registration mark sensor L. 2 Failure in printed measurement pattern image If failure occurs when printing 2D3S YMCBWKW_A in Function code 71. 3 Connection failure of the registration mark sensor L PCB harness Reconnect the registration mark sensor L PCB harness. 4 Density sensor failure Replace the registration mark sensor unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9802 |
| Display: | Calibration Calibration failed. Insufficient Toner for Calibration. |
| Description: | Dot counter or develop roller counter of color toner has reached the upper limit during color density adjustment performed from the control panel. |
| Causes: | Main PCB failure |
| Remedy: | < User Check > - Replace the corresponding toner cartridge. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9803 |
| Display: | Calibration Calibration failed. Press [Retry], and try again. |
| Description: | Density patch measurement ended unsuccessfully during color density adjustment performed from the control panel. |
| Causes: | 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure |
| Remedy: | < User Check > - Check if the toner cartridges are set in the correct order of colors. - Replace the toner cartridge. - Replace the drum unit. - If the belt unit has a scratch, replace it. - If “WT Box End Soon” is displayed on the LCD and the belt unit has dirt, replace the waste toner box. |
| Error code: | 9804 |
| Display: | Calibration Calibration failed. Press [Retry], and try again. |
| Description: | Error occurred with the value measured during density sensor sensitivity calibration. |
| Causes: | 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure |
| Remedy: | 1 Dirt on the registration mark sensor L Clean the registration mark sensor L. 2 Failure in printed measurement pattern image If failure occurs when printing “2D3S YMCBWKW_A” in “Function code 71”. 3 Connection failure of the registration mark sensor L PCB harness Reconnect the registration mark sensor L PCB harness. 4 Density sensor failure Replace the registration mark sensor unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9A01 |
| Display: | Registration Registration failed. Turn the power off and then back on again. |
| Description: | Error occurred with the value measured during auto color registration performed from the control panel. |
| Causes: | 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure |
| Remedy: | < User Check > - Check if the toner cartridges are set in the correct order of colors. - Replace the toner cartridge. - Replace the drum unit. - If the belt unit has a scratch, replace it. - If “WT Box End Soon” is displayed on the LCD and the belt unit has dirt, replace the waste toner box. 1 Dirt on the registration mark sensor L/registration mark sensor R Clean the registration mark sensor L/ registration mark sensor R. 2 Connection failure of the registration mark sensor L PCB/ registration mark sensor R PCB harness Reconnect the registration mark sensor L PCB/registration mark sensor R PCB harness. 3 Failure in printed measurement pattern image If failure occurs when printing “2D3S YMCBWKW_A” in “Function code 71”. 4 Registration mark sensor L or registration mark sensor R failure Replace the registration mark sensor unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9A02 |
| Display: | Registration Registration failed. Insufficient Toner for Registration. |
| Description: | Dot counter or develop roller counter of color toner has reached the upper limit during auto color registration performed from the control panel. |
| Causes: | Main PCB failure |
| Remedy: | < User Check > - Replace the corresponding toner cartridge. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9A03 |
| Display: | Registration Registration failed. Press [Retry], and try again. |
| Description: | Error occurred during patch data printing in auto color registration performed from the control panel. |
| Causes: | 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure |
| Remedy: | < User Check > - Check if the toner cartridges are set in the correct order of colors. - Replace the toner cartridge. - Replace the drum unit. - If the belt unit has a scratch, replace it. - If “WT Box End Soon” is displayed on the LCD and the belt unit has dirt, replace the waste toner box. 1 Dirt on the registration mark sensor L/registration mark sensor R Clean the registration mark sensor L/ registration mark sensor R. 2 Connection failure of the registration mark sensor L PCB/ registration mark sensor R PCB harness Reconnect the registration mark sensor L PCB/registration mark sensor R PCB harness. 3 Failure in printed measurement pattern image If failure occurs when printing “2D3S YMCBWKW_A” in “Function code 71”. 4 Registration mark sensor L or registration mark sensor R failure Replace the registration mark sensor unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | C001 |
| Display: | Log Access Error. Server Timeout, contact your administrator. |
| Description: | Drive problem (wrong speed) |
| Causes: | Defective memory PCB. |
| Remedy: | Replace memory PCB and check for correct operation. |
| Error code: | C002 |
| Display: | RAM ERROR |
| Description: | RAM (standard) error at startup • RAM error at Standard Memory is detected during printer start-up. |
| Causes: | • MFP board (MFPB) • Standard memory |
| Remedy: | 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check connection state of the extension memory and correct as necessary. 3 Check the PWB-P connector for proper connection and correct as necessary. 4 Change the extension memory. 5 Change PWB-P. |
| Error code: | C003 |
| Display: | RAM ERROR |
| Description: | Memory copy PCB 2 problem* 1 • Problems with data from memory copy PCB 2. |
| Causes: | Defective memory copy PCB 2. |
| Remedy: | Replace memory copy PCB 2 and check for correct operation. |
| Error code: | C004 |
| Display: | Log Access Error. Wrong Date&Time, contact your administrator. |
| Description: | The current time necessary for user authentication is unavailable due to time not being obtained. |
| Causes: | 1 Wireless LAN PCB connector connection failure 2 Wireless LAN PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Refer to User`s guide and reconfigure network settings. - Check the wiring of the LAN cables. - Check the wireless LAN settings. 1 Connection failure of the wireless LAN PCB connector Reconnect the Wireless LAN PCB connector. 2 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | C700 |
| Display: | Out of Memory Press Stop Key |
| Description: | The memory is insufficient to expand the data of PC-Print. |
| Causes: | Main PCB failure |
| Remedy: | < User Check > - Print the print data stored in the memory. - Divide the print data and print it. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | C800 |
| Display: | Print Data Full Print Data is full. Press Stop[X] Key and delete the previously stored data. |
| Description: | The memory used to store secure print data exceeded the memory size for secure print data. |
| Causes: | Main PCB failure |
| Remedy: | < User Check > - Print the print data stored in the memory. - Divide the print data and print it. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | D800 |
| Display: | Touchscreen initialization failed Remove any material which is on the touchscreen. |
| Description: | Error occurred during touch panel initialization. |
| Causes: | 1 Touch panel ASSY harness connection failure 2 Touch panel ASSY failure 3 Main PCB failure |
| Remedy: | 1 The version of the panel firmware and the main firmware do not match Install the latest panel firmware and main firmware. 2 Connection failure of the panel PCB harness Reconnect the panel PCB harness. 3 Connection failure of the touch panel flat cable Reconnect the touch panel flat cable. 4 Connection failure of the Key PCB flat cable Reconnect the key PCB flat cable. 5 Panel PCB failure Replace the panel PCB unit. 6 Touch panel ASSY failure Replace the touch panel ASSY. 7 Key PCB failure Replace the panel cover ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | D900 |
| Description: | Communication between the panel PCB and main PCB is unavailable during touch panel initialization. |
| Causes: | 1 Panel PCB harness connection failure 2 Panel PCB failure 3 Main PCB failure |
| Remedy: | 1 The version of the panel firmware and the main firmware do not match Install the latest panel firmware and main firmware. 2 Connection failure of the panel PCB harness Reconnect the panel PCB harness. 3 Connection failure of the touch panel flat cable Reconnect the touch panel flat cable. 4 Connection failure of the Key PCB flat cable Reconnect the key PCB flat cable. 5 Panel PCB failure Replace the panel PCB unit. 6 Touch panel ASSY failure Replace the touch panel ASSY. 7 Key PCB failure Replace the panel cover ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | DA00 |
| Description: | After the initialization of the panel PCB, no response was sent from the panel PCB for a period of time. |
| Causes: | 1 Panel PCB failure 2 Main PCB failure |
| Remedy: | 1 The version of the panel firmware and the main firmware do not match Install the latest panel firmware and main firmware. 2 Connection failure of the panel PCB harness Reconnect the panel PCB harness. 3 Connection failure of the touch panel flat cable Reconnect the touch panel flat cable. 4 Connection failure of the Key PCB flat cable Reconnect the key PCB flat cable. 5 Panel PCB failure Replace the panel PCB unit. 6 Touch panel ASSY failure Replace the touch panel ASSY. 7 Key PCB failure Replace the panel cover ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | DB00 |
| Display: | Print Unable DB Turn the power off and then back on again. |
| Description: | USB communication between the main PCB and panel PCB is unavailable. |
| Causes: | 1 Panel PCB harness connection failure 2 Panel PCB failure 3 Main PCB failure |
| Remedy: | 1 The version of the panel firmware and the main firmware do not match Install the latest panel firmware and main firmware. 2 Connection failure of the panel PCB harness Reconnect the panel PCB harness. 3 Connection failure of the touch panel flat cable Reconnect the touch panel flat cable. 4 Connection failure of the Key PCB flat cable Reconnect the key PCB flat cable. 5 Panel PCB failure Replace the panel PCB unit. 6 Touch panel ASSY failure Replace the touch panel ASSY. 7 Key PCB failure Replace the panel cover ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | E000 |
| Display: | E000 |
| Description: | Fuser Temperature Rising Error |
| Causes: | The temperature of Fuser does not rise up to 50C. |
| Remedy: | Error clearance 1 Have you cleared the fuser error in the Error Clear Mode? Yes Wait until the Fuser Unit is enough cooled down. Then select the Error Clear Mode and clear the concerning error. Wires 2 Are wires among Lamp (H1), Solid State Relay (SSR1) and Thermistors (TH1 & TH2) connected properly? No Connect them properly. Lamp (H1) 3 Unplug the machine, and then check the resistance of Lamp (H1) with the multimeter. Is it 15 ohm or lower? No Replace the Lamp. Thermistors (TH1 & TH2) 4 Select the Information Mode, and then check the temperature of fuser detected by Thermistors (TH1 & TH2). Item No. : 00 (Fuser temperature 1) 01 (Fuser temperature 2) Is each temperature normal? No Replace the concerning Thermistor. Confirm that the machine is turned on, and then check the voltage of the orange line (J220-4). Is it 24V? No Replace the DC Power Supply if there is no problem with the wires. DC Power Supply (DCP1) or Fuse 5 Confirm that the machine is turned off, and then check whether or not each Fuse is broken. Is any Fuse broken? Yes Replace the Fuse. Relay (RY1) 6 Select the Device Operation Mode, and then change the signal of the following signal to “H”. Signal Code : 22 (Fuser Relay) And check the resistance between the following points. Between RY1-2 and RY1-4 Between RY1-6 and RY1-8 Is the each resistance almost 0 ohm? No Replace the Relay. Solid State Relay (SSR1) 7 Select the Device Operation Mode, and then change the signal of the following signals to “H”. Signal Code : 22 (Fuser Relay) 21 (Fuser Lamp 1) Then check the voltage between J105-1 and J105-2. Is it 0V? Refer to the page 8-16 as for the Device Operation Mode.) CAUTION Change the signal of “21” (Fuser Lamp 1) to “L” after checking! No Replace the PW10520 PWB. Yes Replace the Solid State Relay |
| Error code: | E100 |
| Display: | E100 error Vacuum pump |
| Description: | Abnormal condition in vacuum pump. |
| Causes: | • PH Unit • PH Interface Board (PWB-D) • Mechanical Control Board (PWB-M) |
| Remedy: | (1) MAIN board assembly may be damaged. * Replace MAIN board assembly. |
| Error code: | E400 |
| Display: | Print Unable E4 Turn the power off and then back on again. |
| Description: | Duplexing unit open jam |
| Causes: | Fuse LGC board Switching regulator Interlock switch |
| Remedy: | 1. Close the duplexing unit if it is opened. Remove if there is any paper before closing it. 2. Is the voltage of 24V being supplied from the power supply unit? (Perform the input check: 03- [COPY] ON/[6]/[A]) 3. Check if the connector CN309 on the LGC board is disconnected from the connector CN403 on the switching regulator or the harnesses are open circuited. Correct if any. 4. Check if the fuse (F201, F202, F203, and F204) on the switching regulator has blown. 5. Replace the PFC board. 6. Replace the switching regulator. 7. Is the interlock switch working properly? (Perform the input check: 03-[SCAN] ON/[4]/[G]) 8. Check if the connector CN312 on the LGC board is disconnected from the interlock switch or the harnesses are open circuited. Correct if any. |
| Error code: | E500 |
| Display: | Print Unable E5 Turn the power off and then back on again. |
| Description: | MAIN MOTOR failure MOTOR ASSY is not turning, or not turning normally. |
| Causes: | • Main Motor (M1) • Mechanical Control Board (PWB-M) • DC Power Supply (PU1) |
| Remedy: | 1. Connectors on LVPS and MCU Board Assy are correctly connected? 2. Check the connections between MAIN MOTOR <=> LVPS <=> MCU Board Assy. Disconnection/slant connection of a connector Disconnection/damage of a harness. 3. MAIN MOTOR is not turning normally due to an abnormal load on it. Check GEAR ASSY HOUSING`s Drive Transmission Path. 4. Replace MAIN MOTOR. 5. Replace LVPS. 6. Replace MCU Board Assy. |
| Error code: | E600 |
| Display: | Print Unable E6 Turn the power off and then back on again. |
| Description: | Cyan TCR Sensor adjustment failure - TCR Sensor automatic adjustment does not function properly, failing to adjust to an appropriate value. |
| Causes: | • Photoconductor Unit /C • Photoconductor Unit /M • Photoconductor Unit /Y • Toner Supply Motor Y/M (M6) • Toner Supply Motor C/K (M7) • Mechanical Control Board (PWB-M) • Controller Board (PWB-P) |
| Remedy: | 1 Clean the TCR Sensor window on the underside of the Photoconductor Unit if dirty - - 2 M6, M7 operation check PWB-M CNDM2-10 to 13 (M6) PWB-M CNDM3-10 to 13 (M7) C-22 C-23 3 Reinstall Photoconductor Unit - - 4 Change Photoconductor Unit - - 5 Change PWB-M - - 6 Change PWB-P |
| Error code: | E702 |
| Display: | Print Unable E7 Turn the power off and then back on again. |
| Description: | Standard cassette Elevator failure - The Lift-Up Sensor is not blocked even after the lapse of a given period of time after the lifting motion has been started. |
| Causes: | • Lift-up Sensor (PC7-PC) • Lift-up Sensor (PC7-PC) • Control Board (PWB-Z-PC) |
| Remedy: | 1 Check the M3-PC connector for proper connection and correct as necessary. - - 2 Check the connector of M3-PC for proper drive coupling and correct as necessary. - - 3 PC7-PC I/O check, Sensor check PWB-Z PJ6Z PC-3 (ON) PWB-Z PJ4Z PC-4 to 5 V-21 to 22 4 M3-PC operation check Q-24 5 Change PWB-Z-PC. |
| Error code: | EC00 |
| Display: | Unusable Device Remove the Device. Turn the power off and back on again. |
| Description: | Inserter feeding delay jam |
| Causes: | 1 USB host PCB failure 2 Main PCB failure |
| Remedy: | Are the pickup roller, feed roller and separation roller tainted? → YES → Clean up the rollers. NO Is the harness between the inserter control board and separation sensor open-circuited? → YES → Replace the harness. NO Is the separation sensor working improperly? → YES → Replace the separation sensor. NO Replace the inserter control board. |
| Error code: | F900 |
| Description: | Model information error |
| Remedy: | Setting Recover the machine information by means of the following procedure. Notes: The following procedure is supported in the firmware with the version “2050” or later. If the version is before “2050”, first upgrade it to “2050” or later with [4] + [9] → [1] for “SYSTEM FIRMWARE (OS Data)”. <Machine information recovery> 1. Turn the power ON while pressing [6] and the [CLEAR] button simultaneously. 2. Key in [3] to select “3. SRAM Re-Initialize Support”, and then press the [START] button. 3. After the operation is completed, shut down the equipment by pressing the [ON/OFF] button. * If it is not recovered, perform the following procedure. 4. Turn the power ON while pressing [3] and the [CLEAR] button simultaneously. 5. Enter the password on the Authentication screen. If no password is set for Service, press the [OK] button without entering anything. If the High Security Mode has been set, enter “#1048#”. 6. Key in [5] to select “5. Key Backup Restore”, and then press the [START] button. 7. Key in [2] to select “2. Key FROM to SRAM”, and then press the [START] button. 8. After the operation is completed, shut down the equipment by pressing the [ON/OFF] button. |
