HP Color LaserJet CM4730
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Снят с производства
Тип устройства
МФУ
Технология печати
лазерная
Макс. формат
A4
Число страниц в месяц
175000
Скорость печати
A4
30
Цветность печати
цветная
Общие характеристики |
|
|---|---|
Тип |
лазерный/светодиодный |
Технология печати |
лазерная |
Размещение |
напольный |
Область применения |
большой офис |
Число страниц в месяц |
175 000 |
Макс. формат |
A4 |
Цветность печати |
цветная |
Копир |
|
Сканер |
|
Тип устройства |
МФУ |
Факс |
|
Телефон |
|
Печать фотографий |
|
Принтер |
|
Количество цветов |
4 |
Двусторонняя печать |
|
Прямая печать |
|
Печать без полей |
|
Пигментные чернила |
|
Макс, разрешение для ч/б печати |
|
| По Y | 600 |
| По X | 600 |
Скорость ч/б печати |
|
| A4 | 30 |
Время выхода первого отпечатка |
|
| Ч/б | 11 |
Копир |
|
Время выхода первой копии |
11 |
Макс, количество копий за цикл |
999 |
Шаг масштабирования |
0,01 |
Значение масштаба |
|
| Максимальное | 4 |
| Минимальное | 0,25 |
Макс, разрешение (ч/б) |
|
| По X | 600 |
| По Y | 600 |
Сканер |
|
Макс. формат оригинала |
A4 |
Оттенки серого |
256 |
Тип сканера |
планшетный/протяжный |
Емкость устройства автоподачи оригиналов |
50 |
Устройство автоподачи оригиналов |
одностороннее |
Макс, размер сканирования |
|
| По X | 216 |
| По Y | 297 |
Разрешение сканера |
|
| По Х | 600 |
Скорость сканирования |
|
| Цветн, | 11 |
Расходные материалы |
|
Количество картриджей |
4 |
Печать на: |
|
| Глянцевой бумаге |
|
| Конвертах |
|
| Матовой бумаге |
|
| Пленках |
|
| Этикетках |
|
| Карточках |
|
| Фотобумаге |
|
| CD/DVD |
|
| Рулоне |
|
Плотность бумаги |
|
| Минимальная | 60 |
| Максимальная | 220 |
Факс |
|
Цветной |
|
Телефон |
|
Автоответчик |
|
АОН |
|
Стандарт DECT |
|
Беспроводная трубка |
|
Проводная трубка |
|
Caller ID |
|
Спикерфон |
|
Языки управления |
|
| PostScript 3 |
|
|
|
|
| PCL 5c |
|
| PostScript |
|
| PCL 6 |
|
| PostScript 2 |
|
| PPDS |
|
| PCL 5e |
|
Лотки |
|
Подача бумаги |
|
| Максимальная | 1 600 |
| Стандартная | 1 600 |
Вывод бумаги |
|
| Стандартный | 500 |
Финишер |
|
Электронная сортировка |
|
Сортер |
|
Брошюровщик |
|
Степлер |
|
Сортировка со сдвигом |
|
Интерфейсы |
|
Инфракрасный порт |
|
Bluetooth |
|
Wi-Fi |
|
FireWire (IEEE 1394) |
|
RS-232 |
|
Устройство для чтения карт памяти |
|
Ethernet (RJ-45) |
|
LPT |
|
USB |
|
Количество свободных слотов расширения |
1 |
Версия USB |
2,0 |
Память/Процессор |
|
Объем памяти |
448 |
Емкость жесткого диска |
40 |
Частота процессора |
533 |
Макс, объем памяти |
576 |
Процессор |
RISC |
Дополнительная информация |
|
Экран |
|
Мин. системные требования |
|
Поддержка ОС |
|
| Windows |
|
| Linux |
|
| Mac OS |
|
| DOS |
|
Потребляемая мощность |
|
| При работе | 615 |
| В режиме ожидания | 85 |
Габариты |
|
Ширина |
788 |
Высота |
1 153 |
Глубина |
639 |
Вес |
124 |
Модули
Internal components (6 of 8)
2 X 500-sheet paper feeder
2 X 500-sheet paper feeder internal components (1 of 2)
Duplexing unit (2 of 2)
Internal components (2 of 2)
2 X 500-sheet feeder external components
2 X 500-paper feeder lifter drive assembly
Internal components (2 of 8)
Lifter drive assembly
ADF mylar holder assembly
ADF internal components (2 of 3)
2 X 500-sheet paper feeder assembly locations
Internal components (5 of 8)
ADF pickup-roller assembly
ADF mylar replacement kit
Multipurpose pickup assembly
Pickup motor assembly
Duplexing unit (1 of 2)
3-bin mailbox accessory
Right upper door assembly
Scanner covers
CASSETTE
Right lower cover assembly
Scanner base components
Multipurpose tray assembly
PCB ASSEMBLY
Internal components (8 of 8)
ADF internal components (3 of 3)
Left cover assembly
ADF separation pad case
Paper pickup drive assembly
Stapler/stacker accessory
Fuser drive assembly
Lower paper pickup assembly
(Детали корпуса)
2 X 500-sheet paper feeder internal components (2 of 2)
ADF separation pad
Internal components (4 of 8)
Delivery assembly
(Узел автоматической подачи оригиналов)
(Электронные компоненты)
ADF pickup-roller cover
Disengaging drive assembly
Internal components (7 of 8)
Upper paper pickup assembly
ADF internal components (1 of 3)
Internal components (1 of 2)
ADF ASSEMBLY
External covers and panels
ADF input tray
Fuser assembly
Upper paper pickup drive assembly
ETB assembly
Internal components (3 of 8)
Lower paper pickup drive assembly
Duplex feed assembly
Face-down tray assembly
Детали Internal components (7 of 8)
| Деталь: | FAN |
| Парткод: | RK2-0621-000CN |
| Деталь: | LOCK LEVER |
| Парткод: | RC1-5926-000CN |
| Деталь: | Lock plate |
| Парткод: | RC1-5927-000CN |
| Деталь: | TORSION SPRING |
| Парткод: | RC1-5953-000CN |
| Деталь: | MPU rail assembly |
| Парткод: | RM1-2203-000CN |
| Деталь: | MICROSWITCH |
| Парткод: | RK2-0804-000CN |
| Деталь: | Door cable assembly |
| Парткод: | RM1-2356-000CN |
| Деталь: | 2 X 500-sheet paper feeder cassette case unit |
| Парткод: | RM1-2219-000CN |
| Деталь: | Right switch assembly |
| Парткод: | RM1-2226-000CN |
| Деталь: | Cable interface |
| Парткод: | RM1-2373-000CN |
| Деталь: | Duplex lock |
| Парткод: | RC1-5020-000CN |
| Деталь: | REAR COVER |
| Парткод: | RC1-6154-000CN |
| Деталь: | Drawer connector assembly |
| Парткод: | RM1-2288-000CN |
| Деталь: | TIMING BELT |
| Парткод: | XF2-1108-440CN |
| Деталь: | Rear rail assembly |
| Парткод: | RM1-2290-000CN |
| Деталь: | Connector cover assembly |
| Парткод: | RM1-2293-000CN |
| Деталь: | Drawer connector cable assembly |
| Парткод: | RM1-2384-000CN |
| Деталь: | DC stepping motor |
| Парткод: | RK2-0812-000CN |
| Деталь: | Motor cable assembly |
| Парткод: | RM1-2381-000CN |
| Деталь: | IPTU driver PCB assembly |
| Парткод: | RM1-2380-000CN |
| Деталь: | Right front cover |
| Парткод: | RC1-6047-000CN |
| Деталь: | REAR COVER |
| Парткод: | RC1-6048-000CN |
| Деталь: | RIGHT COVER |
| Парткод: | RC1-6044-000CN |
| Деталь: | Right lower cover assembly |
| Парткод: | RM1-2241-000CN |
| Деталь: | Left front cover |
| Парткод: | RC1-6046-000CN |
| Деталь: | LEFT COVER |
| Парткод: | RC1-6042-000CN |
| Деталь: | LEFT LOWER COVER |
| Парткод: | RC1-6043-000CN |
| Деталь: | Left caster cover |
| Парткод: | RC1-6067-000CN |
| Деталь: | Right caster cover |
| Парткод: | RC1-6068-000CN |
| Деталь: | RIGHT LOWER COVER |
| Парткод: | RC1-6045-000CN |
| Деталь: | Lifter-drive assembly |
| Парткод: | RM1-1750-000CN |
| Деталь: | Scanner support |
| Парткод: | RC1-4312-000CN |
| Деталь: | Scanner support spring |
| Парткод: | RC1-4313-000CN |
| Деталь: | Switching arm |
| Парткод: | RC1-5646-000CN |
| Деталь: | Switching arm |
| Парткод: | RC1-5647-000CN |
| Деталь: | Switching arm guide |
| Парткод: | RC1-5648-000CN |
| Деталь: | Switching arm guide |
| Парткод: | RC1-5649-000CN |
| Деталь: | Switching arm link |
| Парткод: | RC1-5650-000CN |
| Деталь: | Cable holder |
| Парткод: | RC1-5771-000CN |
| Деталь: | Cable holder |
| Парткод: | RC1-5773-000CN |
| Деталь: | Shield cover |
| Парткод: | RC1-5776-000CN |
| Деталь: | Shield cover |
| Парткод: | RC1-5778-000CN |
| Деталь: | Shield cover |
| Парткод: | RC1-5779-000CN |
| Деталь: | FLAT CABLE |
| Парткод: | RK2-1171-000CN |
| Деталь: | Lowvoltage power PCB assembly 110V |
| Парткод: | RK2-0627-000CN |
| Деталь: | Lowvoltage power PCB assembly 220V |
| Парткод: | RK2-0628-000CN |
| Цена: | 48 200 ₽ |
| Деталь: | FLAT CABLE |
| Парткод: | RK2-0802-000CN |
| Деталь: | Flat cable connection 23P |
| Парткод: | RK2-0816-000CN |
| Деталь: | Laser/Scanner assembly |
| Парткод: | RM1-1591-000CN |
| Деталь: | DC controller assembly |
| Парткод: | RM1-2346-000CN |
| Деталь: | Left scanner retaining assembly |
| Парткод: | RM1-1664-000CN |
| Деталь: | Right scanner retaining assembly |
| Парткод: | RM1-1665-000CN |
| Деталь: | Rear plate assembly |
| Парткод: | RM1-1679-000CN |
| Деталь: | Power supply switch assembly |
| Парткод: | RM1-2099-000CN |
| Деталь: | POWER CABLE ASSEMBLY |
| Парткод: | RM1-2353-000CN |
| Деталь: | LIFTER DRIVE ASSEMBLY |
| Парткод: | RM1-1750-000CN |
| Деталь: | ADF mylar holder assembly |
| Парткод: | PF2282K043NI |
| Деталь: | ADF left hinge assembly |
| Парткод: | PF2288K041NI |
| Деталь: | ADF right hinge assembly |
| Парткод: | PF2282K008NI |
| Деталь: | Lifter-drive assembly |
| Парткод: | RM11750000CN |
| Деталь: | CASSETTE |
| Парткод: | RM12219000CN |
| Деталь: | Upper paper pickup assembly |
| Парткод: | RM12232000CN |
| Деталь: | Upper paper pickup drive assembly |
| Парткод: | RM12229000CN |
| Деталь: | Lower paper pickup assembly |
| Парткод: | RM12240000CN |
| Деталь: | Lower paper pickup drive assembly |
| Парткод: | RM12238000CN |
| Деталь: | 2 X 500-sheet paper feeder assembly (complete assembly) |
| Парткод: | R965062000CN |
| Деталь: | PAPER FEED ASSEMBLY |
| Парткод: | RM1-1756-000CN |
| Деталь: | Lower right cover |
| Парткод: | RC1-4322-000CN |
| Деталь: | Lower left cover |
| Парткод: | RC1-4323-000CN |
| Деталь: | Base plate edge cover |
| Парткод: | RC1-5644-000CN |
| Деталь: | Cable guide |
| Парткод: | RC1-5645-000CN |
| Деталь: | Inner cover |
| Парткод: | RC1-5658-000CN |
| Деталь: | Door cable cover |
| Парткод: | RC1-5677-000CN |
| Деталь: | Front door hinge shaft |
| Парткод: | RC1-5692-000CN |
| Деталь: | Rear door hinge shaft |
| Парткод: | RC1-5693-000CN |
| Деталь: | Cable guide |
| Парткод: | RC1-5904-000CN |
| Деталь: | Right ETB lever assembly |
| Парткод: | RM1-1662-000CN |
| Деталь: | Left ETB lever assembly |
| Парткод: | RM1-1663-000CN |
| Деталь: | Size sensing assembly |
| Парткод: | RM1-0041-020CN |
| Цена: | 1 400 ₽ |
| Деталь: | Left reg. adjustment assembly |
| Парткод: | RM1-1007-000CN |
| Деталь: | Kicker assembly |
| Парткод: | RM1-1008-000CN |
| Деталь: | ADF pickup roller assembly |
| Парткод: | PF2282K039NI |
| Деталь: | ADF mylar replacement kit |
| Парткод: | Q6496-67901 |
| Деталь: | Multipurpose pickup assembly |
| Парткод: | RM1-2199-000CN |
| Деталь: | Retard guide |
| Парткод: | RC1-5940-000CN |
| Деталь: | Retard guide pin |
| Парткод: | RC1-5938-000CN |
| Деталь: | Retard guide pin |
| Парткод: | RC1-5939-000CN |
| Деталь: | COMPRESSION SPRING |
| Парткод: | RU5-2514-000CN |
| Деталь: | Base separation pad |
| Парткод: | RB2-8386-000CN |
| Деталь: | SEPARATION PAD |
| Парткод: | RF5-3750-020CN |
| Цена: | 460 ₽ |
| Деталь: | pickup roller |
| Парткод: | RL1-0019-000CN |
| Цена: | 60 ₽ |
| Деталь: | Cst. Cover assembly, B |
| Парткод: | RM1-2200-000CN |
| Деталь: | PAPER FEED ROLLER ASSEMBLY |
| Парткод: | RM1-0037-020CN |
| Цена: | 370 ₽ |
| Деталь: | pickup motor assembly |
| Парткод: | RM1-2189-000CN |
| Деталь: | DUPLEXING UNIT |
| Парткод: | RM1-2112-000CN |
| Деталь: | Solenoid cover |
| Парткод: | RL1-0654-000CN |
| Деталь: | FAN |
| Парткод: | RK2-0648-000CN |
| Деталь: | 3-bin mailbox replacement unit |
| Парткод: | Q5692-67901 |
| Деталь: | Jam-access door, 3-bin mailbox |
| Парткод: | RM1-0981-000CN |
| Деталь: | FRONT COVER |
| Парткод: | RM1-0985-000CN |
| Деталь: | REAR COVER |
| Парткод: | RC1-2691-000CN |
| Деталь: | Paper delivery tray assembly |
| Парткод: | RM1-0940-000CN |
| Деталь: | MBM driver board |
| Парткод: | RM1-1124-000CN |
| Деталь: | Right upper door assembly |
| Парткод: | RM1-2111-000CN |
| Деталь: | Scanner flatbed unit assembly |
| Парткод: | IR4054-SVPNI |
| Деталь: | Scanner left cover |
| Парткод: | IR4054P226NI |
| Деталь: | Scanner cartridge lock cover |
| Парткод: | IR4041P214NI |
| Деталь: | Scanner top cover flatbed flange |
| Парткод: | IR4054P215NI |
| Деталь: | Scanner right cover assembly |
| Парткод: | IR4054K100NI |
| Деталь: | Scanner screw flatbed |
| Парткод: | 040100FNBBNI |
| Деталь: | Scanner rear cover |
| Парткод: | IR4054P216NI |
| Деталь: | RM1-2219-000CN |
| Парткод: | Cassette |
| Деталь: | Right lower cover assembly |
| Парткод: | RM1-2105-000CN |
| Деталь: | FAN |
| Парткод: | RK2-0622-000CN |
| Цена: | 1 400 ₽ |
| Деталь: | Cover arm |
| Парткод: | RC1-4846-000CN |
| Деталь: | Cover arm |
| Парткод: | RC1-4864-000CN |
| Деталь: | Scanner controller PCB |
| Парткод: | IR4041K512NI |
| Деталь: | Scanner fan filter cover |
| Парткод: | IR4054P217NI |
| Деталь: | Scanner fan filter |
| Парткод: | IR4041P007NI |
| Деталь: | Multipurpose tray assembly |
| Парткод: | RM1-2109-000CN |
| Деталь: | DC CONTROLLER PCB ASSEMBLY |
| Парткод: | RM1-2346-080CN |
| Деталь: | Sub power supply assembly |
| Парткод: | RM1-2119-000CN |
| Деталь: | Fan driver PCB assembly |
| Парткод: | RM1-2345-000CN |
| Деталь: | MEMORY PCB ASSEMBLY |
| Парткод: | RM1-1618-000CN |
| Деталь: | Toner sensor PCB assembly |
| Парткод: | RM1-1609-000CN |
| Цена: | 1 600 ₽ |
| Деталь: | High-voltage power PCB assembly |
| Парткод: | RM1-1608-000CN |
| Цена: | 24 300 ₽ |
| Деталь: | Low-voltage power PCB assembly 110-127V |
| Парткод: | RK2-0627-000CN |
| Деталь: | Low-voltage power PCB assembly 220-240V |
| Парткод: | RK2-0628-000CN |
| Цена: | 48 200 ₽ |
| Деталь: | Front inner cover assembly |
| Парткод: | RM1-2100-000CN |
| Деталь: | Rear inner cover assembly |
| Парткод: | RM1-2101-000CN |
| Деталь: | Fuser door assembly |
| Парткод: | RM1-2102-000CN |
| Деталь: | Front fuser door link assembly |
| Парткод: | RM1-2103-000CN |
| Деталь: | Rear fuser door link assembly |
| Парткод: | RM1-2104-000CN |
| Деталь: | Formatter power cable assembly |
| Парткод: | RM1-1642-000CN |
| Деталь: | Fan connecting cable assembly |
| Парткод: | RM1-2360-000CN |
| Деталь: | MEMORY PCB ASSEMBLY |
| Парткод: | RM1-1618-000CN |
| Деталь: | MAIN CABLE ASSEMBLY |
| Парткод: | RM1-1627-000CN |
| Деталь: | Fuser motor cable assembly |
| Парткод: | RM1-1631-000CN |
| Деталь: | ADF jam access latch |
| Парткод: | PF2282K164NI |
| Деталь: | ADF duplex path mylar |
| Парткод: | PF2282P353NI |
| Деталь: | ADF pickup roller assembly |
| Парткод: | PF2282K039NI |
| Деталь: | ADF pickup roller holder assembly |
| Парткод: | PF2282K040NI |
| Деталь: | ADF pickup gear |
| Парткод: | PF2282P039NI |
| Деталь: | RM1-2115-000CN |
| Парткод: | Left cover assembly |
| Деталь: | ADF upper paper path assembly |
| Парткод: | PF2282K034NI |
| Деталь: | ADF separation pad assembly |
| Парткод: | PF2282K035NI |
| Деталь: | Paper pickup drive assembly |
| Парткод: | RM1-2198-000CN |
| Деталь: | 500 sheet stapler/stacker replacement unit |
| Парткод: | Q5691-67901 |
| Деталь: | Door, jam access |
| Парткод: | RC1-2597-000CN |
| Деталь: | FRONT COVER |
| Парткод: | RM1-0942-000CN |
| Деталь: | REAR COVER |
| Парткод: | RC1-2598-000CN |
| Деталь: | Jog guide assembly |
| Парткод: | RM1-0947-000CN |
| Деталь: | Stapler unit |
| Парткод: | RK2-0507-000CN |
| Деталь: | Staple cartridge |
| Парткод: | C8085-60541 |
| Деталь: | Stapler/stacker driver board |
| Парткод: | RM1-1123-000CN |
| Деталь: | Paper delivery tray assembly |
| Парткод: | RM1-0940-000CN |
| Деталь: | Fuser drive assembly |
| Парткод: | RM1-1729-000CN |
| Цена: | 5 900 ₽ |
| Деталь: | DC motor |
| Парткод: | RK2-0615-000CN |
| Деталь: | DC stepping motor |
| Парткод: | RK2-0619-000CN |
| Деталь: | Lower paper pickup assembly |
| Парткод: | RM1-2240-000CN |
| Деталь: | Paper sensor unit |
| Парткод: | RM1-2249-000CN |
| Деталь: | Paper pickup roller assembly |
| Парткод: | RM1-0036-020CN |
| Цена: | 70 ₽ |
| Деталь: | PAPER FEED ROLLER ASSEMBLY |
| Парткод: | RM1-0037-020CN |
| Цена: | 370 ₽ |
| Деталь: | Автоподатчик документов, в сборе |
| Парткод: | PF2288-SVPNR |
| Деталь: | Комплект для обслуживания автоподатчика документов |
| Парткод: | Q5997A |
| Деталь: | Майларовые направляющие для автоподатчика документов |
| Парткод: | Q6496A |
| Деталь: | Control-panel assembly (Western) |
| Парткод: | CB480-60126 |
| Деталь: | Formatter, exchange, HP Color LaserJet 3000dn and 3000dtn Series only (256 MB) |
| Парткод: | CB480-69002 |
| Деталь: | Планшетный сканер, в сборе |
| Парткод: | IR4041-SVPNR |
| Деталь: | Плата контроллера сканера |
| Парткод: | IR4041K512NR |
| Деталь: | Плата контроллера напряжения |
| Парткод: | RM1-2346-090CN |
| Деталь: | Накладка на панель управления (Русский язык) |
| Парткод: | CB480-60114 |
| Деталь: | Лоток ручной подачи бумаги, в сборе (лоток 1) |
| Парткод: | RM1-2109-020CN |
| Деталь: | SPRING TENSION |
| Парткод: | RC1-0198-000CN |
| Деталь: | MOTOR ASSEMBLY |
| Парткод: | RM1-2231-000CN |
| Деталь: | Size sensing assembly |
| Парткод: | RM1-0041-000CN |
| Деталь: | Left reg. adjustment assembly |
| Парткод: | RM1-1007-000CN |
| Деталь: | Kicker assembly |
| Парткод: | RM1-1008-000CN |
| Деталь: | Paper feeder driver PCB assembly |
| Парткод: | RM1-2365-000CN |
| Деталь: | Cassette size cable |
| Парткод: | RM1-2366-000CN |
| Деталь: | Motor cable |
| Парткод: | RM1-2369-000CN |
| Деталь: | Solenoid cable |
| Парткод: | RM1-2368-000CN |
| Деталь: | Solenoid cable |
| Парткод: | RM1-2371-000CN |
| Деталь: | ADF separation pad assembly |
| Парткод: | PF2282K035NI |
| Деталь: | 30T gear |
| Парткод: | RC1-4309-000CN |
| Деталь: | 29T gear |
| Парткод: | RC1-4310-000CN |
| Деталь: | 18T gear |
| Парткод: | RC1-4324-000CN |
| Деталь: | BUSHING |
| Парткод: | RC1-4325-000CN |
| Деталь: | Cartridge guide assembly, right upper |
| Парткод: | RM1-2142-000CN |
| Деталь: | Cartridge guide assembly, right lower |
| Парткод: | RM1-2143-000CN |
| Деталь: | Left cap |
| Парткод: | RC1-4386-000CN |
| Деталь: | Cartridge pressure left lever |
| Парткод: | RC1-4387-000CN |
| Деталь: | Cartridge left guide |
| Парткод: | RC1-5766-000CN |
| Деталь: | TENSION SPRING |
| Парткод: | RC1-4393-000CN |
| Деталь: | HV terminal block |
| Парткод: | RC1-4394-000CN |
| Деталь: | TENSION SPRING |
| Парткод: | RC1-4395-000CN |
| Деталь: | COMPRESSION SPRING |
| Парткод: | RC1-4396-000CN |
| Деталь: | Pressure plate |
| Парткод: | RC1-4397-000CN |
| Деталь: | Connector guide assembly |
| Парткод: | RM1-1675-000CN |
| Цена: | 1 400 ₽ |
| Деталь: | Attraction contact assembly |
| Парткод: | RM1-1676-000CN |
| Деталь: | HV terminal mount assembly |
| Парткод: | RM1-2144-000CN |
| Деталь: | Right cap |
| Парткод: | RC1-4352-000CN |
| Деталь: | Pressure plate |
| Парткод: | RC1-4360-000CN |
| Деталь: | TENSION SPRING |
| Парткод: | RC1-4423-000CN |
| Деталь: | SWITCH |
| Парткод: | WC4-5188-000CN |
| Деталь: | 70T gear |
| Парткод: | RC1-4356-000CN |
| Деталь: | 70T gear |
| Парткод: | RC1-4392-000CN |
| Деталь: | TENSION SPRING |
| Парткод: | RC1-4357-000CN |
| Деталь: | Delivery assembly 110-127V (new) |
| Парткод: | RM1-1730-030CN |
| Деталь: | Delivery assembly 220-240V (new) |
| Парткод: | RM1-1737-030CN |
| Деталь: | Delivery roller 110-127V |
| Парткод: | RC1-4874-000CN |
| Деталь: | Delivery roller 220-240V |
| Парткод: | RC1-4875-000CN |
| Деталь: | Fuser drive cable assembly |
| Парткод: | RM1-1634-000CN |
| Деталь: | Fuser drive cable assembly |
| Парткод: | RM1-1638-000CN |
| Деталь: | Full sensor flag |
| Парткод: | RL1-0612-000CN |
| Деталь: | COMPRESSION SPRING |
| Парткод: | RC1-4803-000CN |
| Деталь: | PHOTO INTERRUPTER, TLP1243 |
| Парткод: | WG8-5696-000CN |
| Цена: | 350 ₽ |
| Деталь: | Автоподатчик документов, в сборе |
| Парткод: | PF2288-SVPNR |
| Деталь: | Комплект для обслуживания автоподатчика документов |
| Парткод: | Q5997A |
| Деталь: | Майларовые направляющие для автоподатчика документов |
| Парткод: | Q6496A |
| Деталь: | Control-panel assembly (Western) |
| Парткод: | CB480-60126 |
| Деталь: | Formatter, exchange, HP Color LaserJet 3000dn and 3000dtn Series only (256 MB) |
| Парткод: | CB480-69002 |
| Деталь: | Планшетный сканер, в сборе |
| Парткод: | IR4041-SVPNR |
| Деталь: | Плата контроллера сканера |
| Парткод: | IR4041K512NR |
| Деталь: | Плата контроллера напряжения |
| Парткод: | RM1-2346-090CN |
| Деталь: | Накладка на панель управления (Русский язык) |
| Парткод: | CB480-60114 |
| Деталь: | Лоток ручной подачи бумаги, в сборе (лоток 1) |
| Парткод: | RM1-2109-020CN |
| Деталь: | Автоподатчик документов, в сборе |
| Парткод: | PF2288-SVPNR |
| Деталь: | Комплект для обслуживания автоподатчика документов |
| Парткод: | Q5997A |
| Деталь: | Майларовые направляющие для автоподатчика документов |
| Парткод: | Q6496A |
| Деталь: | Control-panel assembly (Western) |
| Парткод: | CB480-60126 |
| Деталь: | Formatter, exchange, HP Color LaserJet 3000dn and 3000dtn Series only (256 MB) |
| Парткод: | CB480-69002 |
| Деталь: | Планшетный сканер, в сборе |
| Парткод: | IR4041-SVPNR |
| Деталь: | Плата контроллера сканера |
| Парткод: | IR4041K512NR |
| Деталь: | Плата контроллера напряжения |
| Парткод: | RM1-2346-090CN |
| Деталь: | Накладка на панель управления (Русский язык) |
| Парткод: | CB480-60114 |
| Деталь: | Лоток ручной подачи бумаги, в сборе (лоток 1) |
| Парткод: | RM1-2109-020CN |
| Деталь: | ADF pickup roller cover assembly |
| Парткод: | PF2282K040NI |
| Деталь: | Disengaging Drive Assembly |
| Парткод: | RM1-1717-000CN |
| Деталь: | Photo Interrupter TLP1243 |
| Парткод: | WG8-5696-000CN |
| Цена: | 350 ₽ |
| Деталь: | Developing disengaging sensor cable |
| Парткод: | RM1-1644-000CN |
| Деталь: | Fan holder |
| Парткод: | RC1-4316-000CN |
| Деталь: | DC stepping motor |
| Парткод: | RK2-0618-000CN |
| Деталь: | FAN |
| Парткод: | RK2-0622-000CN |
| Цена: | 1 400 ₽ |
| Деталь: | Drum motor assembly |
| Парткод: | RM1-1659-000CN |
| Цена: | 6 100 ₽ |
| Деталь: | Sub power supply assembly |
| Парткод: | RM1-2119-000CN |
| Деталь: | MAIN DRIVE ASSEMBLY |
| Парткод: | RM1-2137-000CN |
| Деталь: | Pickup cable assembly |
| Парткод: | RM1-2361-000CN |
| Деталь: | SENSOR LEVER |
| Парткод: | RC1-6013-000CN |
| Деталь: | Paper pickup roller assembly |
| Парткод: | RM1-0036-020CN |
| Цена: | 70 ₽ |
| Деталь: | PAPER FEED ROLLER ASSEMBLY |
| Парткод: | RM1-0037-020CN |
| Цена: | 370 ₽ |
| Деталь: | Paper sensor cable assembly |
| Парткод: | RM1-2350-000CN |
| Деталь: | PHOTO INTERRUPTER, TLP1243 |
| Парткод: | WG8-5696-000CN |
| Цена: | 350 ₽ |
| Деталь: | Fan driver PCB assembly |
| Парткод: | RM1-2345-000CN |
| Деталь: | FAN |
| Парткод: | RK2-0621-000CN |
| Деталь: | Drive sensor cable assembly |
| Парткод: | RM1-2349-000CN |
| Деталь: | MFP power cable assembly |
| Парткод: | RM1-2351-000CN |
| Деталь: | Power save cable assembly |
| Парткод: | RM1-2352-000CN |
| Деталь: | Fan connecting cable assembly |
| Парткод: | RM1-2357-000CN |
| Деталь: | Fan connecting cable assembly |
| Парткод: | RM1-2358-000CN |
| Деталь: | M.P. link, right arm |
| Парткод: | RC1-4439-000CN |
| Цена: | 320 ₽ |
| Деталь: | M.P. link, left arm |
| Парткод: | RC1-4441-000CN |
| Цена: | 320 ₽ |
| Деталь: | TORSION SPRING |
| Парткод: | RC1-4440-000CN |
| Деталь: | Upper paper pickup assembly |
| Парткод: | RM1-2232-000CN |
| Деталь: | Jam sensor flag |
| Парткод: | RC1-6012-000CN |
| Деталь: | Door switch cable |
| Парткод: | RM1-2370-000CN |
| Деталь: | Paper feed sensor cable |
| Парткод: | RM1-2372-000CN |
| Деталь: | Paper sensor unit |
| Парткод: | RM1-2249-000CN |
| Деталь: | PAPER FEED ROLLER ASSEMBLY |
| Парткод: | RM1-0037-020CN |
| Цена: | 70 ₽ |
| Деталь: | PHOTO INTERRUPTER, TLP1243 |
| Парткод: | WG8-5696-000CN |
| Цена: | 350 ₽ |
| Деталь: | ADF output bin paper stop |
| Парткод: | PF2282P061NI |
| Деталь: | ADF screw, M3X8 |
| Парткод: | IR4041P021NI |
| Деталь: | ADF output bin base cover |
| Парткод: | PF2282P060NI |
| Деталь: | Front door |
| Парткод: | RC1-6158-000CN |
| Деталь: | Door switch |
| Парткод: | RK2-0807-000CN |
| Деталь: | FRONT COVER |
| Парткод: | RL1-0892-000CN |
| Деталь: | Front rail assembly |
| Парткод: | RM1-2291-000CN |
| Деталь: | Jam clearing lever assembly |
| Парткод: | RM1-2294-000CN |
| Деталь: | PHOTO INTERRUPTER |
| Парткод: | WG8-5696-000CN |
| Цена: | 350 ₽ |
| Деталь: | Paper sensor cable assembly |
| Парткод: | RM1-2382-000CN |
| Деталь: | ADF assembly (without skins) |
| Парткод: | PF2288-SVPNI |
| Деталь: | ADF REAR COVER |
| Парткод: | PF2288P044NI |
| Деталь: | ADF to SCB cable |
| Парткод: | PF2282K165NI |
| Деталь: | ADF input tray |
| Парткод: | PF2282K042NI |
| Деталь: | ADF front cover assembly |
| Парткод: | PF2288K001NI |
| Деталь: | ADF mylar replacement kit |
| Парткод: | Q6496-67901 |
| Деталь: | ADF white scan background |
| Парткод: | PF2282P339NI |
| Деталь: | ADF mylar holder assembly |
| Парткод: | PF2282K043NI |
| Деталь: | ADF window background |
| Парткод: | PF2282P025NI |
| Деталь: | ADF spring for window background |
| Парткод: | PF2282P343NI |
| Деталь: | ADF left cover |
| Парткод: | PF2288P058NI |
| Деталь: | ADF springs for left cover |
| Парткод: | PF2282P352NI |
| Деталь: | ADF jam-access cover |
| Парткод: | PF2282P041NI |
| Деталь: | ADF mud flap assembly |
| Парткод: | PF2282K166NI |
| Деталь: | FRONT COVER |
| Парткод: | RC1-5694-000CN |
| Деталь: | Front cover plate |
| Парткод: | RC1-5695-000CN |
| Деталь: | Face-down front guide |
| Парткод: | RC1-5865-000CN |
| Деталь: | Face-down rear guide |
| Парткод: | RC1-5866-000CN |
| Деталь: | Inner rear cover |
| Парткод: | RC1-5873-000CN |
| Деталь: | Inner top cover |
| Парткод: | RC1-5877-000CN |
| Деталь: | Inner top, rear cover |
| Парткод: | RC1-5878-000CN |
| Деталь: | Paper delivery upper cover |
| Парткод: | RC1-5880-000CN |
| Деталь: | Front cover plate |
| Парткод: | RC1-5696-000CN |
| Деталь: | REAR COVER ASSEMBLY |
| Парткод: | RM1-2118-000CN |
| Деталь: | Paper delivery cover assembly |
| Парткод: | RM1-2179-000CN |
| Деталь: | Screw, RS M3X8 |
| Парткод: | XA9-1504-000CN |
| Деталь: | Operation panel holder assembly |
| Парткод: | RM1-2117-000CN |
| Деталь: | LOWER COVER |
| Парткод: | RL1-0891-000CN |
| Деталь: | TOP COVER ASSEMBLY |
| Парткод: | RM1-2295-000CN |
| Деталь: | Intermediate feed assembly |
| Парткод: | RM1-2279-000CN |
| Деталь: | ADF input tray assembly |
| Парткод: | PF2282K042NI |
| Деталь: | ADF button screw M3x8 |
| Парткод: | IR4041P021NI |
| Деталь: | Fuser assembly (110-127V) |
| Парткод: | RM1-3131-060CN |
| Деталь: | Fuser assembly (220-240V) |
| Парткод: | RM1-3146-060CN |
| Деталь: | Upper paper pickup drive assembly |
| Парткод: | RM1-2229-000CN |
| Деталь: | SOLENOID |
| Парткод: | RK2-0624-000CN |
| Деталь: | ETB assembly |
| Парткод: | RM1-3161-080CN |
| Деталь: | Memory contact cable |
| Парткод: | RM1-1653-000CN |
| Деталь: | Cable holder |
| Парткод: | RC1-5772-000CN |
| Деталь: | Face down center guide |
| Парткод: | RC1-5864-000CN |
| Деталь: | FAN DUCT |
| Парткод: | RC1-5867-000CN |
| Деталь: | Feed unit connect cable assembly |
| Парткод: | RM1-2355-000CN |
| Деталь: | Test print upper guide |
| Парткод: | RC1-5728-000CN |
| Деталь: | Test print lower guide |
| Парткод: | RC1-5759-000CN |
| Деталь: | Test print rod |
| Парткод: | RC1-5760-000CN |
| Деталь: | FAN |
| Парткод: | RK2-0621-000CN |
| Деталь: | Test print button |
| Парткод: | RC1-4345-000CN |
| Деталь: | Lower pickup drive assembly |
| Парткод: | RM1-2238-000CN |
| Деталь: | SOLENOID |
| Парткод: | RK2-0624-000CN |
| Деталь: | Duplex feed assembly |
| Парткод: | RM1-1785-000CN |
| Цена: | 6 400 ₽ |
| Деталь: | Face-down tray assembly |
| Парткод: | RM1-2180-000CN |
| Деталь: | Fan holder |
| Парткод: | RC1-4314-000CN |
| Деталь: | FAN DUCT |
| Парткод: | RC1-5711-000CN |
| Деталь: | High-voltage power supply PCB |
| Парткод: | RM1-1608-000CN |
| Цена: | 24 300 ₽ |
| Деталь: | Toner sensor PCB assembly |
| Парткод: | RM1-1609-000CN |
| Цена: | 1 600 ₽ |
| Деталь: | Control panel cable assembly |
| Парткод: | RM1-2354-000CN |
| Деталь: | FAN ASSEMBLY |
| Парткод: | RM1-2178-000CN |
| Деталь: | INNER FRONT COVER |
| Парткод: | RC1-5988-000CN |
| Деталь: | Left rail assembly |
| Парткод: | RM1-2227-000CN |
| Деталь: | Right rail assembly |
| Парткод: | RM1-2228-000CN |
| Деталь: | HUMIDITY SENSOR UNIT |
| Парткод: | WP2-5187-000CN |
| Деталь: | FAN |
| Парткод: | RK2-0623-000CN |
Коды ошибок
10.XX.YY
11.XX
13.01.00
13.01.11
13.02.00
13.05.00
13.06.00
13.09.00
13.11.00
13.12.07
13.12.08
13.12.09
13.12.10
13.12.11
13.13.00
13.21.00
13.30.00
13.31.00
13.XX.YY
20
21
22
30.00.01
30.01.01
30.01.02
30.01.03
30.01.06
30.01.07
30.01.08
30.01.10
30.01.15
30.01.18
30.01.19
30.01.22
30.01.23
30.01.24
30.01.25
30.01.29
30.01.36
40
41.3
41.5
49.XXXXX
50.X
51.1Y
51.2Y
52.XY
53.XY.ZZ
54.XX
55.XX.YY
56.XX
57.XX
58.XX
59.XY
60.X
62
64
65.00.15
65.12.01
65.12.02
65.12.03
65.12.34
65.12.35
65.12.99
66.12.33
68.X
69.X
8X.YYYY
99.XX.YY
Описание
| Error code: | 10.XX.YY |
| Display: | 10.XX.YY SUPPLY MEMORY ERROR |
| Description: | An error has occurred in one or more of the product`s supplies. Values of XX and YY are listed below: XX00 = memory is defective XX01 = memory is missing YY00 = cartridge |
| Remedy: | • Turn the product off and then on to clear the message. • Replace the print cartridge. |
| Error code: | 11.XX |
| Display: | 11.XX INTERNAL CLOCK ERROR |
| Description: | The real time clock has experienced an error. |
| Remedy: | 1. Power cycle the product to see if the message clears. 2. If possible, print a configuration page to record product information, and then perform an NVRAM initialization routine. If the initialization routine is successful, you will need to re-enter several configuration parameters (such as the page count and the serial number). 3. If the error persists, replace the formatter PCA. |
| Error code: | 13.01.00 |
| Display: | 13.01.00 Jam in Tray 1 |
| Description: | The Tray 1 pickup roller or solenoid might not be working correctly. |
| Remedy: | 1. Load paper in Tray 1, and then use the paper path test to pull paper. Verify that the roller rotates. 2. If someone has performed maintenance on the product recently, verify that the Tray 1 pickup roller, feed roller, and separation roller have been installed correctly. 3. From the DIAGNOSTICS menu, run the multipurpose tray (Tray 1) solenoid component test to verify that the solenoid moves when energized. Listen for an audible “click” when the test is initiated. If the solenoid is not being energized, verify that the solenoid connector is attached to connector J71 on the DC controller PCA. 4. If the error persists, replace the Tray 1 solenoid (SL102). |
| Error code: | 13.01.11 |
| Display: | 13.01.11 JAM INSIDE LOWER RIGHT DOOR |
| Description: | There is a paper jam inside the lower right door, or the paper did not feed from the paper tray. |
| Remedy: | 1. Follow the onscreen help to clear the jam. 2. It might be a no-pick jam. Check the tray 3 and 4 paper pickup and paper feed rollers. Reseat the rollers if necessary. Replace the rollers if they are worn or damaged. 3. Ensure that paper is loaded correctly in the paper tray. 4. Try exchanging paper trays to isolate the problem. |
| Error code: | 13.02.00 |
| Display: | 13.02.00 Jam inside upper right door |
| Description: | Stay jam at SR5 (top/registration sensor). SR5 continues to detect media, after the media is originally detected, longer than specified. |
| Remedy: | Clear the jam. 1. Check for paper or other obstructions to the paper path in Tray 2 and before the registration area. 2. Check SR5 (top/registration sensor) and flag for correct mechanical functionality. Repair or replace if necessary. 3. Check connector J319 on the dc controller. 4. Replace the HVPS. 5. Replace the dc controller. |
| Error code: | 13.05.00 |
| Display: | 13.05.00 JAM INSIDE TOP COVER |
| Description: | Paper failed to reach the delivery sensor within a specified period of time when a print job was initiated. When troubleshooting paper jams, always observe where the leading edge of the paper stops in the jam. |
| Remedy: | 1. Verify that nothing is obstructing paper movement within the paper path. 2. Verify that the fuser motor (M2) connector is firmly seated. The fuser motor wiring is hard-wired to the back of the ECU at connector J501. The motor connector is free-standing behind the ECU. To see if the fuser motor is functional, observe the output stacker rollers while turning on the device. If the rollers rotate, the motor is functional. If they do not rotate, verify the connection. |
| Error code: | 13.06.00 |
| Display: | 13.06.00 Jam inside left door |
| Description: | A jam is in the fuser area. |
| Remedy: | - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the fuser. |
| Error code: | 13.09.00 |
| Display: | 13.09.00 Jam inside left door |
| Description: | A jam is in the face-down bin. The leading edge of the media failed to reach the face-down bin delivery sensor (PS1451) within the specified time. |
| Remedy: | - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Make sure that the delivery flags move smoothly. - Run a service test. - Replace the delivery unit. - Replace the DC controller. |
| Error code: | 13.11.00 |
| Display: | 13.11.00 Jam inside left door |
| Description: | A jam is in the reversing area. The leading edge of the media did not reach the reversed paper sensor (PS2002) in the duplexer within the specified time. |
| Remedy: | - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Replace the duplexer. |
| Error code: | 13.12.07 |
| Display: | 13.12.07 Stapler jam inside front stapler door |
| Description: | Stapler jam. The stapler could not complete its cycle but was able to return to the home position. |
| Remedy: | 1. Open the front door, remove the staple cartridge, and perform the following tasks: - Lift the small tab at the green dot to release the staples. - Remove any damaged staples. - Lock the staple cartridge by pressing the small tab until it clicks into place. - Reinstall the staple cartridge. 2. If the problem persists, install a new staple cartridge. 3. If, after installing a new staple cartridge, the problem perisists, remove the staple cartridge and perform the following tasks: - Remove the front cover. - Remove the stapler. - Clear any loose or jammed staples from the stapler. - Reinstall the stapler. 4. If the problem persists, replace the stapler. |
| Error code: | 13.12.08 |
| Display: | 13.12.08 Jam in stacker bin area |
| Description: | Stapler jam. Stay jam in accumulator. SR2103 (delivery sensor) stayed activated too long. SR2103 is located in the paper path of the stapler/stacker at the exit rollers to the stacker-output bin. SR2103 is the exit sensor for the stapler/ stacker and senses media-presence as media exits the stapler/stacker into the stacker-output bin. |
| Remedy: | 1. Remove any media at the exit rollers of the stapler/stacker. 2. Open the upper left door and perform the following tasks: ?? Remove any media from the paper path. - Press down on the upper portion of the green guide and remove any media from between the green guide and the stapler/stacker exit rollers. - Check the operation of SR2103 (delivery sensor) and the sensor flag. If the sensor or the sensor flag is not working, replace the stapler/ stacker alignment assembly. 3. If, after performing the previous steps, the problem persists, replace the stapler/stacker control board. |
| Error code: | 13.12.09 |
| Display: | 13.12.09 Jam inside upper left door |
| Description: | Stapler jam. Stay jam in entry. SR2100 (inlet media sensor) stayed activated too long. SR2100 is located in the stapler/stacker feed assembly, sensing media entering the stapler/stacker. |
| Remedy: | 1. Open the lower left door and remove any paper or obstructions in the paper path. 2. Remove the stapler/stacker feed assembly and perform the following tasks. - Remove any media from SR2100. - Check the operation of the sensor flag and sensor-flag spring and make sure that the flag does not block the sensor. If the flag or the spring is damaged, replace the stapler/stacker feed assembly. - Clean SR2100 by blowing air gently into the sensing area. Check the sensor for correct mounting, cable connection, and alignment with the sensor flag. If the sensor is damaged or nor working, replace the sensor. - Check operation of the drive gears and belts at the rear of the stapler/ stacker feed assembly. Turning any of the gears should turn all of the rollers in the assembly. If the gears or belts are not working, replace the stapler/stacker feed assembly. |
| Error code: | 13.12.10 |
| Display: | 13.12.10 Jam inside upper left door |
| Description: | Stapler jam. Delay jam in entry. The page did not arrive at SR2100 (inlet media sensor) within the expected time. SR2100 is located in the stapler/stacker feed assembly, sensing media entering the stapler/stacker. |
| Remedy: | 1. Open the lower left door and remove any paper or obstructions in the paper path. 2. Turn off the device, disconnect the sensor connection at J2104 on the stapler/stacker control board, and then turn the device back on. If 13.12.11 does not appear on the control-panel display after the device warms up, replace SR2100. 3. Open the upper left door. If media is jammed in this area, replace the stapler/ stacker feed assembly. 4. Check the standard (lower) output bin to see whether media exited the device to the bin. Media exiting the device to the malfunction. - If SL2100 (flapper solenoid) is not working, replace the stapler/ stacker feed assembly. - If the flapper is broken, replace the delivery assembly. - If the SL2100 and the flapper are both working correctly, then the problem is in the stapler/stacker control board. Replace the board. 5. Open the lower left door. If media is jammed in this area, remove the stapler/ stacker feed assembly without clearing the jam. After removing the assembly, observe the location of the leading edge of the media and then perform the following tasks: - If the leading edge reached the entrance rollers of the feed assembly but stopped and jammed there, check operation of the drive gears and belts at the rear of the stapler/stacker feed assembly. Turning any of the gears should turn all of the rollers in the assembly. - If the gears or belts are not working, replace the stapler/ stacker feed assembly. - If all rollers turn correctly, replace the alignment assembly. - If the leading edge stopped at or stopped just past SR2100 (inlet media sensor), replace the stapler/ stacker feed assembly. 6. If, after performing the previous steps, the problem persists, replace the stapler/stacker control board. |
| Error code: | 13.12.11 |
| Display: | 13.12.11 Jam inside upper left door |
| Description: | Stapler jam. Initial jam at entry. At power-on, media was detected at SR2100 (inlet media sensor). SR2100 is located in the stapler/stacker feed assembly. SR2100 senses media entering the stapler/stacker. |
| Remedy: | 1. Open the upper left door and remove any media. 2. Open the lower left door and remove any media. 3. Check connection J2104 on the stapler/ stacker control board. 4. Remove the stapler/stacker feed assembly and perform the following tasks. - Remove any media from SR2100. - Check the operation of the sensor flag and sensor-flag spring and make sure that the flag does not block the sensor. If the flag or the spring is damaged, replace the stapler/stacker feed assembly. - Clean SR2100 by blowing air gently into the sensing area. Check the sensor for correct mounting, cable connection, and alignment with the sensor flag. If the sensor is damaged or nor working, replace the sensor. - Check operation of the drive gears and belts at the rear of the stapler/ stacker feed assembly. Turning any of the gears should turn all of the rollers in the assembly. If the gears or belts are not working, replace the stapler/stacker feed assembly. 5. If, after performing the previous steps, the problem persists, replace the stapler/stacker control board. |
| Error code: | 13.13.00 |
| Display: | 13.13.00 Jam inside left door |
| Description: | A jam is in the duplexer area. The trailing edge of the media did not leave the duplexer paper sensor (PS2004) within a specified time. |
| Remedy: | - Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Replace the duplexer. |
| Error code: | 13.21.00 |
| Display: | 13.21.00 Jam inside left door |
| Description: | A door is open. |
| Remedy: | - Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Run a paper path test. - Run a service test. - Check the function of the interlock switches. - Replace the left door. |
| Error code: | 13.30.00 |
| Display: | 13.30.00 Jam inside right door |
| Description: | A jam is in the pickup area of Tray 1. |
| Remedy: | Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Run a service test. - Replace the paper input unit. - Replace the Tray 1 pickup rollers. - Replace Tray 1. |
| Error code: | 13.31.00 |
| Display: | 13.31.00 JAM INSIDE FRONT DOOR |
| Description: | A jam has occurred inside the front door. |
| Remedy: | 1. Verify that nothing is obstructing paper movement within the paper path. 2. Verify that the face-up tray sensor (PS1) is functioning properly. 3. Verify that connection J505 is firmly seated on the ECU. 4. Open and close the cartridge door to clear the error message |
| Error code: | 13.XX.YY |
| Display: | 13.XX.YY - Remove Tray 2 Clear jam then touch OK |
| Description: | Media is jammed in the duplex area. |
| Remedy: | Follow the instructions in the onscreen dialog box. |
| Error code: | 20 |
| Description: | Vertical image or label drift |
| Causes: | The printer is using non-continuous labels but is configured in continuous mode. The media sensor is positioned incorrectly. The media sensor is calibrated improperly. The platen roller is dirty. Improper printhead pressure settings (toggles). Improperly loaded ribbon or media. Incompatible media. |
| Remedy: | Configure the printer for non-continuous and run calibration routine, if necessary. Ensure that the media sensor is properly positioned to read a single/consistent interlabel gap. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. Clean the platen roller. See Clean the Printhead and Platen Roller on page 131. Adjust the printhead pressure to ensure proper functionality. Verify that the printer is loaded properly. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation. |
| Error code: | 21 |
| Description: | The bar code printed on a label does not scan. |
| Causes: | The bar code is not within specifications because the print is too light or too dark. Not enough blank space around the bar code. |
| Remedy: | Perform the FEED Self Test on page 120. Adjust the darkness or print speed settings as necessary. Leave at least 1/8 in. (3.2 mm) between the bar code and other printed areas on the label and between the bar code and the edge of the label. |
| Error code: | 22 |
| Description: | Loss of printing registration on labels. Excessive vertical drift in top-of-form registration. |
| Causes: | The platen roller is dirty. Media guides are positioned improperly. The media type is set incorrectly. The media is loaded incorrectly. |
| Remedy: | Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 131. Ensure that the media guides are properly positioned. Set the printer for the correct media type (gap/notch, continuous, or mark). See Set Media Type on page 81. Load media correctly. See Load Media on page 58. |
| Error code: | 30.00.01 |
| Display: | 30.00.01 |
| Description: | Scanner communication error. The formatter is unable to communicate with the scanner. |
| Remedy: | 1. Reseat the 256 MB memory DIMM on the back side of the formatter. 2. Reseat the flat cable from the formatter to connector CN101 on the scanner controller PCB. 3. Replace the 256 MB memory DIMM on the back side of the formatter. 4. Replace the flat cable from the formatter to connector CN101 on the scanner controller PCB. 5. Replace the formatter. 6. Replace the scanner controller PCB. |
| Error code: | 30.01.01 |
| Display: | 30.01.01 |
| Description: | The flatbed cover sensor was interrupted. The scanner flatbed cover is open. Message appears only in the event log and is not posted on the control panel. The control panel will read Flatbed Cover Open. |
| Remedy: | No action necessary. This error message should automatically clear. If the error persists, open the Scanner Tests to test the flatbed cover sensor.1. If the cover is closed, check the cover sensor at the right rear of the scanner for correct mechanical functionality, using the scanner sensor test in the Administration / Troubleshooting / Diagnostics / Scanner Tests Menu.2. Check the connectors on the scanner control board (SCB) for loose connections.3. Replace the scanner control board (SCB).4. Replace the integrated scanning assembly (ISA). |
| Error code: | 30.01.02 |
| Display: | 30.01.02 ADF paper jam |
| Description: | Scanner calibration failure The scanner calibration failed. |
| Remedy: | 1. Turn the product off, and then on again. 2. After the product warms up, repeat the calibration process. Device Maintenance / Calibrate-Cleaning / Calibrate Scanner 3. If the error persists, clean the scanner glass and calibration strips. NOTE: Dust might appear on the underside of the glass, but this cannot be cleaned. a. Press the power button to turn the product off, and then disconnect the power cable from the electrical outlet. b. Open the scanner lid. c. Use a soft, lint-free cloth moistened with water to clean the calibration white strips and reflector plate (see call-outs). Also clean the document feeder glass, flatbed glass and plastic lid backing. NOTE: If needed, lens cleaner or nonabrasive glass cleaner can be applied to the cloth before cleaning the glass. Spray only onto the cloth and not directly onto the glass or device. Do not spray water or glass cleaner on the glass as it can seep under it and possibly damage the printer. Do not use abrasives, acetone, benzene, ethyl alcohol, or carbon tetrachloride on the glass; these can damage it and/or leave residue on the glass resulting in degraded copy/scan quality. 4. If the error persists, replace the Integrated Scanning Assembly (ISA). |
| Error code: | 30.01.03 |
| Display: | 30.01.03 Pick error |
| Description: | The document feeder sensors failed to detect a successful pick. |
| Remedy: | - Open the ADF feeder and remove the jammed media. Close the ADF feeder. - Reload the document and press Start. - If the error persists, run a sensors diagnostic test to verify that the skew front and skew back sensors are functioning correctly. - Verify that the pickup roller, the feed roller assembly, the separation belt assembly, and the registration roller assembly are clean and undamaged. |
| Error code: | 30.01.06 |
| Display: | 30.01.06 |
| Description: | Scanner Fan failure. Scanner fan error. The Copy, Fax and Send options will be grayed out or not present on the control panel and message will be posted in event log. |
| Remedy: | 1. Turn the product off, and then on again. 2. During the product initialization sequence, listen to the fan to determine if it is operating. 3. the error persists, turn the product off and then check the fan wire-harness connectors. 4. If the error persists, replace the scanner control board (SCB). 5. Replace the integrated scanning assembly (ISA). |
| Error code: | 30.01.07 |
| Display: | 30.01.07 |
| Description: | A communication error has occurred in the scanner. |
| Remedy: | 1. Reseat the 256 MB memory DIMM on the back side of the formatter. 2. Reseat the flat cable from the formatter to connector CN101 on the scanner controller PCB. 3. Replace the 256 MB memory DIMM on the back side of the formatter. 4. Replace the flat cable from the formatter to connector CN101 in the scanner controller PCB. 5. Replace the formatter. 6. Replace the scanner controller PCB. |
| Error code: | 30.01.08 |
| Display: | 30.01.08 Home position error |
| Description: | Home position error The scanner optic failed to return to the home position. |
| Remedy: | 1. Turn the product off, and then on again. 2. Observe the movement of the optics assembly. 3. If the error persists, run the scanner motor test under component test. Administration/ Troubleshooting/Scanner tests/Flatbed motor test 4. If issue still remains and firmware has been upgraded replace scanner control board (SCB). IMPORTANT: Check all cables on SCB for proper connection and seating before replacing any parts and test. 5. If the error persists, replace the integrated scanning assembly (ISA). |
| Error code: | 30.01.10 |
| Display: | 30.01.10 (event code) Scanner ADF fan error |
| Description: | The ADF fan is not operating. This fan operates only during the ADF scan process. |
| Remedy: | 1. Turn the product off, and then on again. 2. If the error persists, turn the product off and then check the fan wire-harness connectors. 3. Remove the ADF rear cover and watch the fan during a scan from the ADF. 4. If the fan does not rotate, replace the ADF assembly. |
| Error code: | 30.01.15 |
| Display: | 30.01.15 Scanner error |
| Description: | Scanner error Scanner did not initialize (internal error). The scanner failed to be initialized due to an internal error. |
| Remedy: | 1. Turn the product off, and then on again.2. Verify that all covers are installed correctly and that the ADF and ADF jam cover are closed.3. Check all sensors on the scanner to ensure they are not blocked.4. Look through the vents on back of scanner check to see if GREEN SCB LEDs are lit.5. Check all connections for SCB to print engine and make sure they are properly seated.6. Replace the SCB. |
| Error code: | 30.01.18 |
| Display: | 30.01.18 Scanner Error |
| Description: | Scanner Error Scanner internal optical sensor error. |
| Remedy: | 1. Turn the product off, and then on again.2. Make sure that all the connectors on the SCB are properly seated.3. Make sure that the MFP has the latest SCB firmware version.4. Replace the SCB.5. If the error persists, replace the integrated scanning assembly (ISA) |
| Error code: | 30.01.19 |
| Display: | 30.01.19 Scanner lamp error |
| Description: | Scanner lamp error Scanner internal lamp sensor error. |
| Remedy: | 1. Turn the product off, and then on again.2. Determine if the scanner lamp turns on and off approximately 12 second after the product turns on.3. Test the lower lamp using the scanner test located in the Diagnostics menu.4. Re-seat the interconnect cables between the optical carriage and the SCB.5. Replace the integrated scanning assembly (ISA) |
| Error code: | 30.01.22 |
| Display: | 30.01.22 |
| Description: | A fatal hardware error has occurred in the scanner. |
| Remedy: | 1. Ensure the MFP is connected to a working power source. 2. Ensure all connectors on the scan control board are firmly seated. 3. Ensure the flat cable from the formatter to the scanner is firmly seated. 4. Replace the scanner flatbed assembly. |
| Error code: | 30.01.23 |
| Display: | 30.01.23 Scanner calibration failure |
| Description: | The scanner calibration failed. |
| Remedy: | 1. Turn the product off, and then on again. 2. After the product warms up, repeat the calibration process. 3. If the error persists, replace the scanner. |
| Error code: | 30.01.24 |
| Display: | 30.01.24 |
| Description: | The ADF jam-access door is open. |
| Remedy: | 1. Ensure the ADF jam-access door is closed. 2. If the error persists, ensure the sensor connector CN302 on the ADF intermediate PCB is firmly seated. 3. Ensure connectors CN301 on the ADF intermediate PCB and CN105 on the scan control board are firmly seated. 4. Replace the ADF assembly. 5. Replace the scan control board. |
| Error code: | 30.01.25 |
| Display: | 30.01.25 Scanner failure |
| Description: | The copy-process board (CPB) failed. |
| Remedy: | 1. Turn the product off and then on. 2. Check the CPB LED. 3. Verify that the CPB connections are correct. 4. Verify the cable from the scanner to the formatter is not plugged in backwards. 5. Replace the CPB. |
| Error code: | 30.01.29 |
| Display: | 30.01.29 |
| Description: | The ADF output bin is full. |
| Remedy: | 1. Remove all media from the ADF output bin. 2. If the message persists, ensure the sensor connector CN303 on the ADF intermediate PCB is firmly seated. 3. Ensure connectors CN301 on the ADF intermediate PCB and CN105 on the scan control board are firmly seated. 4. Replace the ADF assembly. 5. Replace the scan control board. |
| Error code: | 30.01.36 |
| Display: | 30.01.36 Upgrade Error try downloading upgrade again |
| Description: | Upgrade Error Try downloading upgrade again Scanner firmware upgrade error. |
| Remedy: | 1. Re-send the scanner firmware upgrade. 2. If the error persists, replace the SCB. |
| Error code: | 40 |
| Display: | Scanner locked |
| Description: | 10-348 ERROR 40 FUSER MAIN LAMP FAILURE Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault, Clear <10-348 & 10-350> is run. |
| Causes: | 1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective 3. Faulty cables or connectors. |
| Remedy: | Switch printer power OFF. Remove the Fuser Assembly. Warning Fuser may be very hot. Use extreme caution to prevent burns. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Replace the Engine Control Board. |
| Error code: | 41.3 |
| Display: | 41.3 UNEXPECTED SIZE IN TRAY <X> |
| Description: | You have configured the tray for a different size of paper than the print job requires. NOTE: This error can be caused by a multi feed problem. Open, and then close, the cartridge door to clear the error message. If the error persists, and the tray is correctly configured, try cleaning the Tray 1 pickup roller (or you might have to replace the roller). |
| Remedy: | 1. Reload the tray with the correct paper size. 2. Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same. 3. Press the OK button and scroll to the TRAY <X> SIZE = <Size> option. Reconfigure the size in a tray to match the size required for the print job. 4. If the error does not clear, turn the product off and then on. 5. If the message persists, contact an HPauthorized service or support provider. |
| Error code: | 41.5 |
| Display: | 41.5 UNEXPECTED TYPE IN TRAY X |
| Description: | The device senses a different media type than what is configured in the tray. |
| Remedy: | 1. Press "OK" to print from a different tray. 2. To print from the current tray, load the tray with the size and type indicated. Ensure that all trays are configured correctly before printing again |
| Error code: | 49.XXXXX |
| Display: | 49.XXXXX ERROR |
| Description: | A critical firmware error has occurred. |
| Remedy: | 1. Turn the device off and then on. 2. Try to determine whether the error occurs intermittently, while printing, or when turning on the device. 3. If the error appears while printing, determine whether it occurs when printing from a specific computer, a specific application, or a specific file. If all other computers, applications, or files can print without the error, then the problem may be only within one print job or computer. Make sure the computer has the most current printer drivers, or use a generic printer driver. 4. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the device and the device can receive a firmware update, download the newer firmware upgrade. 5. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance. 6. If the message persists, contact HP Support |
| Error code: | 50.X |
| Display: | 50.X Fuser Error |
| Description: | The product has an internal hardware error. |
| Remedy: | 1. Press the power button to turn the product off.2. If a surge protector is in use, remove it. Connect the power cord directly into a wall outlet.3. Wait at least 25 minutes, turn the product on, and then wait for the product to initialize.4. If the error persists, reconnect J101 and J552 on the engine controller PCA.5. If the error persists, check the power source. Make sure that the power source meets the minimum system requirements (40Hz to 70Hz).6. If the error persists, replace the fuser.7. If the error persists, replace the engine controller PCA. |
| Error code: | 51.1Y |
| Display: | 51.1Y PRINTER ERROR |
| Description: | A laser error has occurred. Y 0 - Black 1 - Cyan 2 - Magenta 3 - Yellow |
| Remedy: | 1. Turn the printer off then on. 2. Reseat the connectors (J1002 - Y, J1003 - C, J1004 - M, J1005 - K) between the laser/scanner and DC controller PCB. 3. Upgrade formatter and DC Controller firmware. 4. Replace the defective laser/scanner assembly. Calibrate the printer after replacing the laser/ scanner. |
| Error code: | 51.2Y |
| Display: | 51.2Y PRINTER ERROR |
| Description: | A laser beam error has occurred. Y 0 - Black 1 - Cyan 2 - Magenta 3 - Yellow |
| Remedy: | 1. Turn the printer off then on. 2. Upgrade formatter and DC Controller firmware, which can be found in a single. 3. Reseat the connectors (J1002 - Y, J1003 - C, J1004 - M, J1005 - K) between the laser/scanner and DC controller PCB. 4. Replace the defective laser/scanner assembly. Calibrate the printer after replacing the laser/ scanner |
| Error code: | 52.XY |
| Display: | 52.XY ERROR |
| Description: | A laser/scanner error has occurred. X = 0, Y = 0: scanner error X = 2, Y = 0: scanner rotation error |
| Remedy: | 1. From the DIAGNOSTICS menu, run the laser/scanner motor component test. Verify that you can hear the motor rotate. 2. If you cannot hear the motor rotate, verify that connector J1702 and J1505 are fully seated on the DC controller PCA (ECU). 3. Verify that the connector J12 on the laser/scanner assembly is securely attached. 4. If the error persists, replace the laser/ scanner assembly. |
| Error code: | 53.XY.ZZ |
| Display: | 53.XY.ZZ CHECK RAM DIMM SLOT <X> |
| Description: | There is a problem with the product memory. The DIMM that caused the error will not be used. Values of X and Y are as follows: • X = DIMM type, 0 = ROM, 1 = RAM • Y = DIMM location, 0 = Internal memory (ROM or RAM), 1 = DIMM slot 1 |
| Remedy: | Press OK to continue if you are prompted. If the message continues, you might need to replace the specified DIMM. Turn the product off, and then replace the DIMM that caused the error. |
| Error code: | 54.XX |
| Display: | 54.XX |
| Description: | The product has experienced an error with one of the internal sensors. |
| Remedy: | Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. |
| Error code: | 55.XX.YY |
| Display: | 55.XX.YY DC CONTROLLER ERROR |
| Description: | A temporary printing error occurred. |
| Remedy: | 1. Turn the product off and then on. 2. Remove any third-party memory or USB device, and then turn the product off and then on. 3. Remove and then reinstall the formatter. 4. If the error persists, remove the formatter and perform an engine test. If the engine test page fails to print, replace the DC controller. If the engine test page prints, replace the formatter. |
| Error code: | 56.XX |
| Display: | 56.XX ERROR |
| Description: | A temporary printing error occurred as a result of an incorrect input or output request. |
| Remedy: | • Turn the product off and then on. • If the message persists, contact an HPauthorized service or support provider. |
| Error code: | 57.XX |
| Display: | 57.XX ERROR |
| Description: | A temporary printing error occurred in one of the two product fans (main fan FM1 or sub fan FM2). 57.03: sub fan FM2 error 57.04: main fan FM1 error |
| Remedy: | 1. Turn the product off and then on. 2. Verify that the main fan connection at connector J1606 on the DC controller PCA (ECU) is firmly seated. 3. Verify that the sub fan connection at connector J1505 on the DC controller PCA (ECU) is firmly seated. 4. Turn the printer on and verify each fan is spinning. 5. Replace the main fan or the sub fan if they are not operational. |
| Error code: | 58.XX |
| Display: | 58.XX ERROR |
| Description: | The product has experienced an error with the low voltage power supply. • 58.04 = Low voltage power supply malfunction |
| Remedy: | 1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on. 3. Check the voltage label on the back of the product. If the product is rated 220V and is plugged into a 110V outlet, this error might occur. In most cases, no damage is caused to the product. If a power transformer is used to convert 220V power to 110V, verify that the transformer power rating is sufficient to operate the product.4. If the error persists, replace the Low Voltage Power Supply PCB Assembly: L.V.POWER SUPPLY PCB ASS`Y (110–127V) RM2–0840–000CN L.V.POWER SUPPLY PCB ASS`Y (220–240V) CHINA ONLY RM2-0842–000CN L.V.POWER SUPPLY PCB ASS`Y (220–240V) EXCEPT CHINA RM2-0841–000CN5. If the error persists, replace the product. |
| Error code: | 59.XY |
| Display: | 59.XY ERROR |
| Description: | A temporary printing error occurred. |
| Remedy: | 1. Inspect the DC controller PCA and verify that the following connectors are firmly seated: • Drum motor (M102) to connector J87 • Feed motor (M101) to connector J91 • Fusing motor (M299) to connector J89 NOTE: There is a cable between the drum motor and the DC controller. Both ends of the cable need to be firmly seated. 2. If the error persists, from the DIAGNOSTICS menu, run the component tests for each motor to verify that they are operating. If any of the motors is not operating, replace the motor. |
| Error code: | 60.X |
| Display: | 60.<X> Tray <X> lifting error |
| Description: | This message displays when the tray is in the process of lifting the paper to the top of the tray for proper feeding and some obstruction prevents the tray from lifting properly. 60.02 is a lifting error in Tray 2. 60.03 is a lifting error in Tray 3. 60.04 is a lifting error in Tray 4. |
| Remedy: | - Check the tray for obstructions. - Remove and reseat the tray. - Perform a service test. - Remove the two trays and swap their positions. If the error changes, the tray might be defective. - Replace the paper input unit. |
| Error code: | 62 |
| Display: | Nongenuine Toner Replace Toner |
| Description: | The toner cartridge installed is not a genuine cartridge. |
| Causes: | · Loose cable connection · Defective development clutch for magenta · Defective IOD2 board · Defective MCTL board |
| Remedy: | This message appears when you selected stop at the Non Genuine Toner prompt. Install the genuine toner cartridge. |
| Error code: | 64 |
| Display: | Toner Exhausted Replace Toner 1 |
| Description: | Cover Open |
| Causes: | The Printer Cover is open or Toner Cartridge not installed. |
| Error code: | 65.00.15 |
| Display: | 65.00.15 Output Device Failure |
| Description: | After the MFP boot process, the external device requested a new boot process. This can happen during an upgrade; the 24 V power goes off momentarily, which makes the stapler/stacker think it is initializing again. NOTE: During an upgrade of the external device, if the connection with the device is lost for 9 minutes, the firmware crashes with a 66.00.15 error and forces the user to reboot. It will then display a Resend external accessory firmware message. |
| Remedy: | 1. Turn off the MFP. 2. Disconnect the communication cable between the output device and the MFP. 3. Check the connection pins for damage. 4. Reconnect the communication cable to the MFP, making sure the connector is properly screwed down in. 5. Turn on the printer. 6. Reload the latest firmware bundle. 7. If none of the above corrects the problem, replace the stapler/stacker unit. |
| Error code: | 65.12.01 |
| Display: | 65.12.01 Output Device Failure |
| Description: | The paddle (retainer) motor M1301 was not able to move the sensor flag to the home position detected by sensor PS1305. This signal is generated by sensor PS1305 (paddle home-position sensor). Sensor PS1305 is located on the rear frame of the stapler/stacker, between the two DC motors: M1301 Paddle motor, and M1303 Feed Motor. |
| Remedy: | 1. Turn the MFP off then on. 2. Reinstall the stapler/stacker. 3. If none of the above corrects the problem, replace the stapler/stacker unit. |
| Error code: | 65.12.02 |
| Display: | 65.12.02 Output Device Failure |
| Description: | Jogger-motor malfunction. The jogger home position could not be sensed by sensor PS1304. This signal is generated by sensor PS1304 (jogger home-position sensor). Sensor PS1304 is located on the jogger assembly and can be accessed after removing the front, rear, and top covers of the stapler/ stacker. |
| Remedy: | 1. Check for anything that might be obstructing or restricting the movement of the jogger guides. 2. Turn the MFP off then on. 3. Reinstall the stapler/stacker. 4. If none of the above corrects the problem, replace the stapler/stacker unit. |
| Error code: | 65.12.03 |
| Display: | 65.12.03 Output Device Failure |
| Description: | Staple-motor malfunction. The staple motor was unable to return to the home position as read by sensor PHOl1. This signal is generated by sensor PHOl1 (stapler home-position sensor). PHOl1 is located in the stapler assembly and cannot be serviced. If the stapler drive does not return to home position (HP) during the normal cycle, the stapler/stacker driver signals M1304 (stapler motor) to rotate once in reverse. If the HP signal is not detected, the stapler/stacker driver sends a signal to the formatter that the staple motor has malfunctioned. |
| Remedy: | 1. Check for a staple jam in the stapler; remove any jammed staples. 2. Turn the MFP off then on. 3. If none of the above corrects the problem, replace the stapler/stacker unit. |
| Error code: | 65.12.34 |
| Display: | 65.12.34 Output Device Failure |
| Description: | Cooling fan failure. This failure is detected by the stapler/ stacker control board. If the rotation speed of the cooling fan is not normal for 5 seconds or longer, the stapler/stacker control board notifies the formatter of the problem. |
| Remedy: | 1. Turn the MFP off then on. 2. Reinstall the stapler/stacker. 3. If none of the above corrects the problem, replace the stapler/stacker unit. |
| Error code: | 65.12.35 |
| Display: | 65.12.35 Output Device Failure |
| Description: | Stapler malfunction. The stapler self-prime sensor PHOl2 did not activate. This signal is generated by sensor PHOl2 (staple-ready sensor). Sensor PHOl2 is located in the stapler assembly and cannot be serviced. When a new staple cartridge is installed, the stapler goes through the stapling motion 11 times in order to advance the first staple to the proper stapling position. If the staples are not advanced after 11 attempts, the control board notifies the formatter that self-priming has failed. |
| Remedy: | 1. Verify that genuine HP staples are being used and that the staples are the correct type for this stapler. NOTE: Staples come preloaded in the staple cartridge and cannot be ordered separately as a refill from HP. 2. Replace the staple cartridge. 3. If none of the above corrects the problem, replace the stapler/stacker unit. |
| Error code: | 65.12.99 |
| Display: | 65.12.99 - Output Accessory Disconnected |
| Description: | An external paper handling accessory connection was interrupted. |
| Remedy: | - Turn the product off. - Make sure that the external paper handling accessory is clear of all packing material and other obstructions. - Check the external paper handling accessory connection, ensuring it is properly seated. If the accessory uses cables, disconnect and reconnect them. - Turn the product on. |
| Error code: | 66.12.33 |
| Display: | 66.12.<ZZ> Output accessory failure |
| Description: | This error is caused by failures in the output accessories. delivery motor failure (motor 6) in the multi functional finisher. |
| Remedy: | - Follow the instructions in online help. - Turn the product off and turn it on. |
| Error code: | 68.X |
| Display: | 68.X STORAGE ERROR SETTINGS CHANGED |
| Description: | An error occurred in the product permanent storage and one or more product settings has been reset to its factory default. |
| Remedy: | Press OK to resume printing. Print a configuration page and check the product settings to determine which values have changed. If the error does not clear, turn the product off and then on. If the message persists, contact an HP-authorized service or support provider. |
| Error code: | 69.X |
| Display: | 69.X ERROR |
| Description: | A printing error occurred. |
| Remedy: | • Turn the product off and then on. • If the message persists, contact an HPauthorized service or support provider. |
| Error code: | 8X.YYYY |
| Display: | 8X.YYYY EMBEDDED JETDIRECT ERROR |
| Description: | The embedded HP Jetdirect print server has encountered a critical error. |
| Remedy: | • Turn the product off and then on. • If the message persists, contact an HPauthorized service or support provider. |
| Error code: | 99.XX.YY |
| Display: | 99.XX.YY |
| Description: | A message of this form indicates a firmware installation error. |
| Remedy: | Reload the firmware. |
Название
HP Картридж со скрепками
HP Сервисный комплект для автоподатчика (ADF)
HP 644A Тонер-картридж черный
HP 644A Тонер-картридж голубой
HP 644A Тонер-картридж желтый
HP 644A Тонер-картридж пурпурный
HP Комплект термозакрепления 220V
HP Комплект аппарата переноса изображений
