HP LaserJet 5000GN

Рейтинг

Снят с производства

Тип устройства

Принтер

Технология печати

лазерная

Макс. формат

Число страниц в месяц

65000

Цветность печати

черно-белая

Общие характеристики
Число страниц в месяц	65 000
Тип устройства	Принтер
Макс. формат	A3
Область применения	средний офис
Копир
Печать фотографий
Сканер
Тип	лазерный/светодиодный
Технология печати	лазерная
Цветность печати
Принтер
Прямая печать
Двусторонняя печать
Макс, разрешение для ч/б печати
По X	1 200
По Y	1 200
Расходные материалы
Ресурс ч/б картриджа/тонера	10 000
Печать на:
Этикетках
Пленках
Фотобумаге
Языки управления
PostScript
Лотки
Подача бумаги
Стандартная	850
Вывод бумаги
Стандартный	300
Интерфейсы
USB
Инфракрасный порт
Ethernet (RJ-45)
LPT
Память/Процессор
Объем памяти	12
Макс, объем памяти	100
Дополнительная информация
Мин. системные требования
Поддержка ОС
Linux
Windows
DOS
Mac OS
Уровень шума
При работе	54
Габариты
Высота	635
Глубина	585
Вес	32
Ширина	475

Коды ошибок

Описание

Парткод

C4129X

C7854A

RG5-5456

Название

HP 29X Тонер-картридж черный (6000 копий)

HP Сервисный комплект с печкой 220V

HP Печка в сборе 220v

Error code:	11
Display:	ERROR CONDITION CUTTER JAM
Description:	The printer stops; the ERROR light flashes.
Causes:	Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. The cutter blade is in the media path.
Remedy:	Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter Module on page 135.

Error code:	12
Description:	General print quality issues
Causes:	The printer is set at the incorrect print speed. You are using an incorrect combination of labels and ribbon for your application. The printer is set at an incorrect darkness level. The printhead is dirty. Incorrect or uneven printhead pressure. The printhead is improperly balanced.
Remedy:	For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 79. You may want to perform the FEED Self Test on page 120. 1. Switch to a different type of media or ribbon to try to find a compatible combination. 2. If necessary, consult your authorized Zebra reseller or distributor for information and advice. For optimal print quality, set the darkness to the lowest possible setting for your application via the control panel, the driver, or the software. See Adjust Print Darkness on page 78. You may want to perform the FEED Self Test on page 120 to determine the ideal darkness setting. Clean the printhead. See Clean the Printhead and Platen Roller on page 131. Set the printhead pressure to the minimum needed for good print quality. See Adjust Printhead Pressure on page 70. Adjust the printhead balance.

Error code:	13
Description:	Long tracks of missing print on several labels
Causes:	Print element damaged.
Remedy:	Replace the printhead.

Error code:	14
Description:	Wrinkled ribbon
Causes:	Ribbon fed through the machine incorrectly. Incorrect burn temperature. Incorrect or uneven printhead pressure. Media not feeding properly; walking from side to side. The strip plate needs adjusting. The printhead needs vertical adjustment. The printhead is improperly balanced. The printhead and platen roller need to be realigned.
Remedy:	See Load Ribbon on page 64. Set the darkness to the lowest possible setting for good print quality. See Adjust Print Darkness on page 78. Set the printhead pressure to the minimum needed for good print quality. See Adjust Printhead Pressure on page 70. Make sure that media is snug by adjusting the media guide, or call a service technician. Adjust the printhead balance.

Error code:	16
Description:	Smudge marks on labels
Causes:	The media or ribbon is not designed for high-speed operation.
Remedy:	Replace supplies with those recommended for high-speed operation.

Error code:	18
Description:	Misregistration and misprint of one to three labels
Causes:	The platen roller is dirty. Media does not meet specifications.
Remedy:	See Clean the Printhead and Platen Roller on page 131. Use media that meets specifications.

Error code:	20
Description:	Vertical image or label drift
Causes:	The printer is using non-continuous labels but is configured in continuous mode. The media sensor is positioned incorrectly. The media sensor is calibrated improperly. The platen roller is dirty. Improper printhead pressure settings (toggles). Improperly loaded ribbon or media. Incompatible media.
Remedy:	Configure the printer for non-continuous and run calibration routine, if necessary. Ensure that the media sensor is properly positioned to read a single/consistent interlabel gap. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. Clean the platen roller. See Clean the Printhead and Platen Roller on page 131. Adjust the printhead pressure to ensure proper functionality. Verify that the printer is loaded properly. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation.

Error code:	21
Description:	The bar code printed on a label does not scan.
Causes:	The bar code is not within specifications because the print is too light or too dark. Not enough blank space around the bar code.
Remedy:	Perform the FEED Self Test on page 120. Adjust the darkness or print speed settings as necessary. Leave at least 1/8 in. (3.2 mm) between the bar code and other printed areas on the label and between the bar code and the edge of the label.

Error code:	22
Description:	Loss of printing registration on labels. Excessive vertical drift in top-of-form registration.
Causes:	The platen roller is dirty. Media guides are positioned improperly. The media type is set incorrectly. The media is loaded incorrectly.
Remedy:	Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 131. Ensure that the media guides are properly positioned. Set the printer for the correct media type (gap/notch, continuous, or mark). See Set Media Type on page 81. Load media correctly. See Load Media on page 58.

Error code:	23
Description:	Auto Calibrate failed.
Causes:	Media or ribbon is loaded incorrectly. The sensors could not detect the media or ribbon. The sensors are dirty or positioned improperly. The sensors are dirty, or media is positioned improperly for the sensors to detect. The media type is set incorrectly.
Remedy:	Ensure that media and ribbon are loaded correctly. Manually calibrate the printer. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. Ensure that the sensors are clean and that media is positioned properly. Set the printer for the correct media type (gap/notch, continuous, or mark). See Set Media Type on page 81.

Error code:	24
Description:	A label format was sent to the printer but was not recognized. The DATA light does not flash.
Causes:	The communication parameters are incorrect.
Remedy:	Check the printer driver or software communications settings (if applicable). If you are using serial communication, check the serial port setting in the control panel menu. See Set Serial Communications on page 91. If you are using serial communication, make sure you are using a null modem cable or a null modem adapter. Using the control panel controls, check the protocol setting. It should be set to NONE. See Set Protocol on page 93. If a driver is used, check the driver communication settings for your connection.

Error code:	30
Description:	The LCD displays a language that I cannot read
Causes:	The language parameter was changed through the control panel or a firmware command.
Remedy:	1. Press SETUP/EXIT to enter configuration mode. 2. Press MINUS (-). The printer displays the LANGUAGE parameter in the current language. Even if you cannot recognize the characters displayed, you can still scroll to another language. 3. Press SELECT to select the parameter. 4. Press PLUS (+) or MINUS (-) to scroll through the choices until you find a language that you can read. 5. Press SETUP/EXIT. The LCD displays SAVE CHANGES in the original language. 6. Press SETUP/EXIT again to exit configuration mode and save the changes (if the language does not change, you may need to scroll to a different save option by pressing PLUS (+) or MINUS (-) in the previous step). 7. Repeat this process, if necessary, until you reach the desired language.

Error code:	40
Display:	Scanner locked
Description:	10-348 ERROR 40 FUSER MAIN LAMP FAILURE Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault, Clear <10-348 & 10-350> is run.
Causes:	1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective 3. Faulty cables or connectors.
Remedy:	Switch printer power OFF. Remove the Fuser Assembly. Warning Fuser may be very hot. Use extreme caution to prevent burns. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Replace the Engine Control Board.

Error code:	43
Display:	Send Error (AUTH)
Description:	10-353 ERROR 43 FUSER SSR1 ON TIME FAILURE
Causes:	1. The ‘Open Cover’ microswitch may be stuck or faulty 2. Check the connector and cables between Switch and main PBA.
Remedy:	Measure the resistance between the Fuser Assembly connector P600-1 and P600-3. Does the resistance measure approximately 6 ohms for a 110 VAC Fuser or approximately 20 ohms for a 220 VAC Fuser? Y↓N→ Replace the Fuser Assembly. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Reinstall the Fuser. Switch printer power ON. Does the Fuser get warm? Y↓N→ Replace the Chassis AC Power Assembly. Replace the Engine Control Board.

Error code:	50
Display:	Tray 2 Paper Empty
Description:	Fuser Fan Failure The Fuser Fan rotation signal indicates to the Engine Control Board that the fan is no longer operational.
Causes:	• Fuser Fan, PL5.3.31 • FAN/PHD/MOT Harness, PL10.1.9 • Engine Control Board, PL9.1.16
Remedy:	1 Check the Fuser Fan for damage. Remove the Front Cover. Is the fan damaged? Replace the Fuser Fan. Go to Step 2. 2 Check the Fuser Fan connection. Is P/J482 connected to the harness? Go to Step 2. Reconnect the Fan. 3 Check orientation of the Fuser Fan. Does the Fan’s label face into the chute? Go to Step 3. Correct the installation. 4 Test the Fuser Fan. Run the Service Diagnostics Fuser Fan test. Does the Fan operate. Go to Step 6. Go to Step 5. 5 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J482. 2. Check continuity between J48 <=> P483. Go to Step 5. Replace the FAN/PHD/MOT Harness. 6 Check the fan rotation signal. Print one sheet. Is there +3.3 V across P/J48-A12 <=> P/J48-A13? Replace the Engine Control Board. Replace the Fuser Fan.

Error code:	55
Display:	[Stop Pressed]
Description:	Stop/Clear has been pressed during a fax transmission.
Causes:	· Loose cable connection · Defective fusing unit fan · Defective IOD1 board · Defective MCTL board
Remedy:	Try again.

Error code:	57
Display:	Toner Low
Description:	The toner cartridge is almost empty.
Remedy:	Take out the toner cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations.

Error code:	79
Display:	79
Description:	No detection of the internal temperature thermistor.
Causes:	Harness connection failure of internal temperature thermistor. Internal temperature thermistor failure. Main PCB failure
Remedy:	1 Harness connection failure of internal temperature thermistor Check the harness connection of the internal temperature thermistor, and reconnect it. 2 Internal temperature thermistor failure Replace the internal temperature thermistor. 3 Main PCB failure Replace the main PCB ASSY.

Error code:	89
Display:	89
Description:	ITU Maintenance
Causes:	Registration rear sensor failure. Main PCB failure
Remedy:	Check the ITU Release Lever for correct operation. The ITU Release Lever is the black lever located on the left upper side frame above the ITU opening and can be seen by opening and lowering the MPF Assembly. When locked the lever should be at the 6 o`clock position. When unlocked it should be in a 3 o`clock position. Undue pressure is not required to operate the lever Turn the printer off, insert the ITU, move the lever to the 6 o`clock position, and turn the printer back on. If this does not resolve, replace the “ITU assembly”. Press Go to continue. The message persists until replacement.

Error code:	51
Display:	Send Error (DNS)
Description:	Rear Fan Failure The Rear Fan rotation signal indicates the fan is no longer operational.
Causes:	• Rear Fan, PL1.1.19 • LVPS, PL9.1.6 • Engine Control Board, PL9.1.16 • LV Harness, PL10.1.2
Remedy:	1 Check the Rear Fan for damage. Remove the Rear Cover. Is the fan damaged? Replace the Rear Fan. Go to Step 2. 2 Check the Rear Fan connection. Is P/J166 connected to the harness? Go to Step 3. Connect the Fan. 3 Check orientation of the Rear Fan. Does the Fan’s label face inwards? Go to Step 4. Correct the installation. 4 Test the Rear Fan. Run the Service Diagnostics Rear Fan test. Does the fan operate? Go to Step 6. Go to Step 5. 5 Check for +24 V to the fan. Disconnect P/J166. Is there +24 V across P166-1 <=> P166-3? Replace the Rear Fan. Replace the LVPS. 6 Check the fan rotation signal to the LVPS. Print one sheet. Is there +3.3 V between P/J166-1 <=> P/J166-3? Replace the Fuser Fan. Go to Step 7. 7 Check the rotation signal from the LVPS. Print one sheet. Is there +3.3 V between P/J165-15 <=> P/J165-3? Replace the LVPS. Go to Step 8. 8 Check the fan rotation signal at the Engine Control Board. Print one sheet. Is there +3.3 V between P/J61-4 <=> P/J61-16? Replace the LV Harness Replace the Engine Control Board.

Error code:	52
Display:	Send Error (POP3)
Description:	Fan Failure One of the two fans has failed resulting in a fatal error.
Causes:	• Rear Fan, PL1.1.19 • Fuser Fan, PL5.3.31
Remedy:	1 Check the fans for damage or debris: • Fuser Fan, PL1.1.19 • Rear Fan, PL5.3.31 Is either fan damaged? Replace the defective fan. Go to Step 3. 2 Replace the defective fan. Does the error persist? Go to Step 3 Complete 3 Test the fans. Run the Service Diagnostics fan tests to isolate the defective fan. Did one of the fans fail? Go to the troubleshooting procedure for the specific fan. If both fans pass, replace the Engine Control Board.

Error code:	58
Display:	Tray 1 Paper Empty
Description:	There is no paper in the tray 1.
Causes:	Harness connection failure between fuser unit and eject sensor PCB. Fuser unit failure. LVPS PCB failure. Eject sensor PCB ASSY failure. Main PCB failure
Remedy:	Load paper in the tray 1.

Error code:	80
Display:	ERROR 80 FORMAT
Description:	Engine Logic Board Failure, Code 80
Remedy:	1. Cycle power to the printer to clear the error. 2. Did this clear the error? Complete Replace the engine control board or the image processor board.

HP LaserJet 5000GN

Общие характеристики

Число страниц в месяц

Тип устройства

Макс. формат

Область применения

Копир

Печать фотографий

Сканер

Тип

Технология печати

Цветность печати

Принтер

Прямая печать

Двусторонняя печать

Макс, разрешение для ч/б печати

Расходные материалы

Ресурс ч/б картриджа/тонера

Печать на:

Языки управления

Лотки

Подача бумаги

Вывод бумаги

Интерфейсы

USB

Инфракрасный порт

Ethernet (RJ-45)

LPT

Память/Процессор

Объем памяти

Макс, объем памяти

Дополнительная информация

Мин. системные требования

Поддержка ОС

Уровень шума

Габариты

Высота

Глубина

Вес

Ширина

Коды ошибок

Описание

Парткод

Название

Позвонить

Написать

Спасибо за ваше сообщение!

Оставить заявку