Kyocera ECOSYS M6230cidn
Рейтинг
Актуальный
Тип устройства
МФУ
Технология печати
лазерная
Макс. формат
A4
Число страниц в месяц
100000
Скорость печати
A4
30
Цветность печати
цветная
Общие характеристики |
|
|---|---|
Технология печати |
лазерная |
Сканер |
|
Копир |
|
Телефон |
|
Печать фотографий |
|
Факс |
|
Тип устройства |
МФУ |
Макс. формат |
A4 |
Размещение |
настольный |
Цветность печати |
цветная |
Область применения |
большой офис |
Число страниц в месяц |
100 000 |
Принтер |
|
Количество цветов |
4 |
Прямая печать |
|
Двусторонняя печать |
|
Пигментные чернила |
|
Печать без полей |
|
Система непрерывной подачи чернил |
|
Время разогрева |
26 |
Макс, ширина отпечатка |
216 |
Макс, длина отпечатка |
356 |
Макс, разрешение для ч/б печати |
|
| По X | 1 200 |
| По Y | 1 200 |
Скорость ч/б печати |
|
| A4 | 30 |
Время выхода первого отпечатка |
|
| Цветн, | 7,5 |
| Ч/б | 6,5 |
Копир |
|
Шаг масштабирования |
0,01 |
Время выхода первой копии |
8,5 |
Макс, количество копий за цикл |
999 |
Значение масштаба |
|
| Максимальное | 4 |
| Минимальное | 0,25 |
Макс, разрешение (ч/б) |
|
| По Y | 600 |
| По X | 600 |
Сканер |
|
Оттенки серого |
256 |
Емкость устройства автоподачи оригиналов |
75 |
Устройство автоподачи оригиналов |
двустороннее |
Стандарт TWAIN |
|
Отправка изображения по e-mail |
|
Стандарт WIA |
|
Слайд-адаптер |
|
Тип сканера |
планшетный/протяжный |
Макс. формат оригинала |
A4 |
Макс, размер сканирования |
|
| По X | 216 |
| По Y | 356 |
Разрешение сканера |
|
| По Х | 600 |
Расходные материалы |
|
Ресурс ч/б картриджа/тонера |
8 000 |
Ресурс цветного картриджа/тонера |
6 000 |
Количество картриджей |
4 |
Печать на: |
|
| Рулоне |
|
| Фотобумаге |
|
| CD/DVD |
|
| Конвертах |
|
| Глянцевой бумаге |
|
| Карточках |
|
| Матовой бумаге |
|
| Этикетках |
|
| Пленках |
|
Плотность бумаги |
|
| Минимальная | 60 |
| Максимальная | 220 |
Факс |
|
PC Fax |
|
Цветной |
|
Телефон |
|
Стандарт DECT |
|
Спикерфон |
|
АОН |
|
Caller ID |
|
Проводная трубка |
|
Автоответчик |
|
Беспроводная трубка |
|
Шрифты и языки управления |
|
Языки управления |
|
| PostScript |
|
|
|
|
| PostScript 3 |
|
| PCL 6 |
|
| PCL 5c |
|
| PostScript 2 |
|
| PPDS |
|
Количество установленных шрифтов |
|
| PostScript | 93 |
| PCL | 93 |
Лотки |
|
Емкость лотка ручной подачи |
100 |
Подача бумаги |
|
| Максимальная | 1 850 |
| Стандартная | 350 |
Вывод бумаги |
|
| Стандартный | 250 |
| Максимальный | 250 |
Финишер |
|
Сортер |
|
Брошюровщик |
|
Степлер |
|
Интерфейсы |
|
Ethernet (RJ-45) |
|
Устройство для чтения карт памяти |
|
Поддержка iOS |
|
AirPrint |
|
USB |
|
Инфракрасный порт |
|
RS-232 |
|
FireWire (IEEE 1394) |
|
Wi-Fi |
|
Bluetooth |
|
LPT |
|
Версия USB |
2,0 |
Количество слотов расширения |
1 |
Количество свободных слотов расширения |
1 |
Поддержка карт памяти |
|
| Secure Digital |
|
Память/Процессор |
|
Частота процессора |
1 200 |
Макс, объем памяти |
2 048 |
Объем памяти |
1 024 |
Дополнительная информация |
|
Работа от аккумулятора |
|
Экран |
|
Диагональ дисплея |
7 |
Поддержка ОС |
|
| Mac OS |
|
| Windows |
|
| Linux |
|
| DOS |
|
Потребляемая мощность |
|
| При работе | 521 |
| В режиме ожидания | 70 |
Уровень шума |
|
| В режиме ожидания | 30 |
| При работе | 49,5 |
Габариты |
|
Высота |
616 |
Вес |
35,4 |
Глубина |
558 |
Ширина |
475 |
Модули
COVERS
TRANSFER SECTION
Conveying Section 2
Operation Section
ELECTRICAL COMPONENTS 2
DP Paper Conveying Section 1 (35ppm(A4),37ppm(Letter)/35ppm(A4),37ppm(Letter)(F))
PAPER CASSETTE
DP Drive Section (35ppm(A4),37ppm(Letter)/35ppm(A4),37ppm(Letter)(F))
DP Paper Feed Section (35ppm(A4),37ppm(Letter)/35ppm(A4),37ppm(Letter)(F))
Image Formation Section
(Внутренние компоненты)
Electrical Components 1
DP Table Assy (35ppm(A4),37ppm(Letter)/35ppm(A4),37ppm(Letter)(F))
(Узел переноса)
DP ASSY SP (35ppm(A4),37ppm(Letter)/35ppm(A4),37ppm(Letter)(F))
DP Section (30ppm(A4),32ppm(Letter)/30ppm(A4),32ppm(Letter)(F))
DRIVE SECTION
CASSETTE ASSEMBLY
DP Frames (35ppm(A4),37ppm(Letter)/35ppm(A4),37ppm(Letter)(F))
(Узел термозакрепления)
DP Covers (35ppm(A4),37ppm(Letter)/35ppm(A4),37ppm(Letter)(F))
Fuser Section
DP Paper Conveying Section 2 (35ppm(A4),37ppm(Letter)/35ppm(A4),37ppm(Letter)(F))
SCANNER SECTION
Developer Section
Laser Scanner Section
PAPER FEED SECTION 2
Conveying Section 1
Paper Feed Section 1
Детали DRIVE SECTION
| Деталь: | COVER LEFT |
| Парткод: | 302NR04030 |
| Деталь: | COVER FRONT |
| Парткод: | 302NR04051 |
| Деталь: | COVER MEMORY |
| Парткод: | 302NR04190 |
| Деталь: | COVER WASTE |
| Парткод: | 302NR04090 |
| Деталь: | COVER FRONT UPPER |
| Парткод: | 302NR04080 |
| Деталь: | HOLDER MAIN SWITCH |
| Парткод: | 302NR04250 |
| Деталь: | STRAP COVER REAR |
| Парткод: | 302KV04130 |
| Деталь: | KEY SW |
| Парткод: | 3V2LV04180 |
| Деталь: | LUTCH |
| Парткод: | 302HN08140 |
| Деталь: | COVER RIGHT BOTTOM |
| Парткод: | 302NR04180 |
| Деталь: | COVER RIGHT |
| Парткод: | 302NV04040 |
| Деталь: | COVER RIGHT UPPER |
| Парткод: | 302NV04070 |
| Деталь: | COVER LEFT UPPER |
| Парткод: | 302NV04060 |
| Деталь: | COVER INNER LEFT |
| Парткод: | 302NV04140 |
| Деталь: | COVER WASTE LOW |
| Парткод: | 302NR04100 |
| Деталь: | COVER INNER RIGHT |
| Парткод: | 302NV04150 |
| Деталь: | Label JAM |
| Парткод: | 302NR34020 |
| Деталь: | COVER CONNECTOR |
| Парткод: | 302TV04100 |
| Деталь: | COVER CONNECTOR |
| Парткод: | 302TY04100 |
| Деталь: | LID TOP MFP |
| Парткод: | 302NV04020 |
| Деталь: | COVER LEFT BOTTOM |
| Парткод: | 302TY04010 |
| Деталь: | DUCT LID TOP MFP |
| Парткод: | 302NV04210 |
| Деталь: | SHEET RIGHT COVER |
| Парткод: | 302NV04120 |
| Деталь: | COVER RIGHT UPPER B |
| Парткод: | 302NV04080 |
| Деталь: | COVER ISU RIGHT |
| Парткод: | 302NV04321 |
| Деталь: | COVER ISU LEFT |
| Парткод: | 302NV04311 |
| Деталь: | COVER REAR UPPER |
| Парткод: | 302NV04160 |
| Деталь: | LABEL PRODUCT NAME |
| Парткод: | 302TY34010 |
| Деталь: | LABEL PRODUCT NAME |
| Парткод: | 302TZ34010 |
| Деталь: | LABEL PRODUCT NAME |
| Парткод: | 302V034010 |
| Деталь: | LABEL PRODUCT NAME |
| Парткод: | 302V134010 |
| Деталь: | SPRING-TORSION ISU A |
| Парткод: | 302PB02020 |
| Деталь: | ARM ISU LOWER |
| Парткод: | 302NV02030 |
| Деталь: | ARM ISU UPPER |
| Парткод: | 302NV02040 |
| Деталь: | PIN ARM ISU |
| Парткод: | 302NV02050 |
| Деталь: | SPRING-TORSION ISU B |
| Парткод: | 302NV02130 |
| Деталь: | TR-5140 |
| Парткод: | 302NR93062 |
| Деталь: | PARTS ROLLER TRANSFER SP |
| Парткод: | 302NR94061 |
| Цена: | 4 400 ₽ |
| Деталь: | PARTS CONVEYING 250 ASSY SP |
| Парткод: | 302NR94191 |
| Деталь: | PARTS ROLLER TRANSFER ASSY SP |
| Парткод: | 302NR94331 |
| Деталь: | COVER LCD UPPER |
| Парткод: | 302TY05010 |
| Деталь: | PARTS TABLET OPERATION SP |
| Парткод: | 302NM94121 |
| Деталь: | PARTS LCD OPERATION SP |
| Парткод: | 302V194080 |
| Деталь: | LEVER LCD |
| Парткод: | 3V2NM05220 |
| Деталь: | COVER LCD LOWER |
| Парткод: | 302TY05020 |
| Деталь: | PARTS PWB ASSY PANEL MAIN SP |
| Парткод: | 302TY94030 |
| Деталь: | LID OPERATION LEFT |
| Парткод: | 3V2NM05160 |
| Деталь: | COVER OPERATION LEFT |
| Парткод: | 3V2NM05020 |
| Деталь: | PARTS PWB ASSY H PANEL KEY-L SP |
| Парткод: | 302NM94100 |
| Деталь: | COVER PANEL LEFT 3IN1 |
| Парткод: | 3V2NY05030 |
| Деталь: | COVER PANEL LEFT |
| Парткод: | 3V2NM05060 |
| Деталь: | LABEL OPERATION LEFT 3IN1 E |
| Парткод: | 302NY05020 |
| Деталь: | LABEL OPERATION LEFT |
| Парткод: | 3V2NM05280 |
| Деталь: | LABEL OPERATION LEFT E |
| Парткод: | 3V2NM05590 |
| Деталь: | LID OPERATION RIGHT |
| Парткод: | 3V2NM05170 |
| Деталь: | COVER PANEL RIGHT |
| Парткод: | 3V2NM05050 |
| Деталь: | LABEL OPERATION RIGHT 3IN1 E |
| Парткод: | 3V2NY05140 |
| Деталь: | LABEL OPERATION RIGHT |
| Парткод: | 3V2NM05270 |
| Деталь: | LABEL OPERATION RIGHT E |
| Парткод: | 3V2NM05520 |
| Деталь: | COVER OPERATION RIGHT |
| Парткод: | 3V2NM05010 |
| Деталь: | PARTS PWB ASSY H PANEL KEY-R SP |
| Парткод: | 302TY94040 |
| Деталь: | PARTS LCD UNIT SP |
| Парткод: | 302V194041 |
| Деталь: | PARTS PWB ASSY MAIN EU SP |
| Парткод: | 302TY94020 |
| Деталь: | PARTS PWB ASSY MAIN SP |
| Парткод: | 302TY94010 |
| Деталь: | PARTS PWB ASSY MAIN EU SP |
| Парткод: | 302TZ94020 |
| Деталь: | PARTS PWB ASSY MAIN SP |
| Парткод: | 302TZ94010 |
| Деталь: | PARTS PWB ASSY MAIN EU SP |
| Парткод: | 302V094030 |
| Деталь: | PARTS PWB ASSY MAIN SP |
| Парткод: | 302V094020 |
| Деталь: | PARTS PWB ASSY MAIN EU SP |
| Парткод: | 302V194060 |
| Деталь: | PARTS PWB ASSY MAIN SP |
| Парткод: | 302V194050 |
| Деталь: | PARTS HIGH VOLTAGE UNIT SP |
| Парткод: | 302NR94030 |
| Деталь: | PARTS SWITCHING REGULATOR 230V SP |
| Парткод: | 302TY94050 |
| Деталь: | PARTS SWITCHING REGULATOR 230V SP |
| Парткод: | 302NS94020 |
| Деталь: | PARTS SWITCHING REGULATOR 100V SP |
| Парткод: | 302NR94040 |
| Деталь: | PARTS SWITCHING REGULATOR 100V SP |
| Парткод: | 302NS94010 |
| Деталь: | SW.MICRO |
| Парткод: | 7SM010104+++H01 |
| Деталь: | PARTS,FAN COOLING CONVEYING SP |
| Парткод: | 302FZ94420 |
| Деталь: | SW.PUSH |
| Парткод: | 7SP01000004+H01 |
| Деталь: | PARTS PWB ASSY SWITCH SP |
| Парткод: | 302NR94161 |
| Деталь: | BRACKET FRONT HV |
| Парткод: | 302NR39011 |
| Деталь: | PARTS SENSOR OPT. SP |
| Парткод: | 302P794010 |
| Деталь: | FOOT |
| Парткод: | 302HN02611 |
| Деталь: | LEVER INTERLOCK |
| Парткод: | 302NR02140 |
| Деталь: | PARTS TONER FULL DETECT ASSY SP |
| Парткод: | 302NR94070 |
| Деталь: | GUIDE TOP RIGHT |
| Парткод: | 302NR02180 |
| Деталь: | FAN MOTOR |
| Парткод: | 302HN44210 |
| Деталь: | PARTS FAX UNIT J SP |
| Парткод: | 302R794330 |
| Деталь: | PARTS FAX UNIT U SP |
| Парткод: | 302R794340 |
| Деталь: | PARTS FAX UNIT E SP |
| Парткод: | 303PA94011 |
| Деталь: | SPRING CONTACT HV PT |
| Парткод: | 302NR39020 |
| Деталь: | PARTS SENSOR OPT SP |
| Парткод: | 302P794010 |
| Деталь: | PARTS SENSOR OPT SP |
| Парткод: | 302K994580 |
| Деталь: | ACTUATOR EXIT |
| Парткод: | 303R424150 |
| Деталь: | GEAR Z13S JOINT |
| Парткод: | 302HN09170 |
| Деталь: | GEAR Z13 |
| Парткод: | 302KV09250 |
| Деталь: | WORKPLATE LIFT |
| Парткод: | 302NR09070 |
| Деталь: | GEAR Z20S WORKPLATE |
| Парткод: | 302NR09040 |
| Деталь: | SHEET CASSETTE RETARD |
| Парткод: | 302NR09110 |
| Деталь: | CT-5141 |
| Парткод: | 302NV93012 |
| Деталь: | PARTS PWB ASSY CIS CONNECT SP |
| Парткод: | 302V194070 |
| Деталь: | PARTS CLUTCH 35 Z35R SP |
| Парткод: | 302NR94010 |
| Деталь: | INTER LOCK SWITCH |
| Парткод: | 2FB27160 |
| Деталь: | GEAR 25R |
| Парткод: | 303LM31040 |
| Деталь: | GEAR CONVEYING Z54R Z32L |
| Парткод: | 303R431200 |
| Деталь: | GEAR FEED Z53R Z33R |
| Парткод: | 303R431050 |
| Деталь: | GEAR Z32L |
| Парткод: | 303R431250 |
| Деталь: | PARTS MOTOR PAPER FEED SP |
| Парткод: | 303R494040 |
| Деталь: | CONN.CORD ASSY S04145 SHRINKAGE TUBE |
| Парткод: | 302V046030 |
| Деталь: | TAPE DP CABLE |
| Парткод: | 302V018070 |
| Деталь: | PARTS PULLEY PICKUP ASSY SP |
| Парткод: | 302R494420 |
| Деталь: | GUIDE READING |
| Парткод: | 303R424220 |
| Деталь: | PARTS SENSOR OPT SP |
| Парткод: | 303NW94040 |
| Деталь: | PARTS CIS SP |
| Парткод: | 303R494050 |
| Деталь: | PARTS SENSOR OPT SP |
| Парткод: | 302K994580 |
| Деталь: | PAD SEPARATION |
| Парткод: | 302LW07100 |
| Деталь: | MC-5140 |
| Парткод: | 302NR93141 |
| Деталь: | DK-5140 |
| Парткод: | 302NR93014 |
| Деталь: | MAIN DRIVE ASSEMBLY |
| Парткод: | DR-5140 |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140C |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140K |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140M |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140Y |
| Цена: | 7 700 ₽ |
| Деталь: | Узел переноса заряда в драм-картридже, в сборе |
| Парткод: | MC-5140 |
| Цена: | 5 100 ₽ |
| Деталь: | Intermediate transfer belt (ITB) |
| Парткод: | TR-5140 |
| Цена: | 12 100 ₽ |
| Деталь: | Печь, в сборе (220В) |
| Парткод: | FK-5140 |
| Цена: | 13 800 ₽ |
| Деталь: | PARTS PWB ASSY ENGINE CONNECT SP |
| Парткод: | 302TV94051 |
| Деталь: | PARTS ID SENSOR SP |
| Парткод: | 302NR94020 |
| Деталь: | PARTS SENSOR OPT SP |
| Парткод: | 303NW94040 |
| Деталь: | PARTS DC MOTOR ASSY SP |
| Парткод: | 302NR94081 |
| Деталь: | PARTS CLEANER ID ASSY SP |
| Парткод: | 302NR94201 |
| Деталь: | PARTS PWB ASSY CONTAINER CONN SP |
| Парткод: | 302TV94060 |
| Деталь: | SW.PUSH |
| Парткод: | 7SP01000004+H01 |
| Деталь: | DUCT LEFT INNER |
| Парткод: | 302NR33020 |
| Деталь: | PARTS DC MOTOR ASSY SP |
| Парткод: | 302NG94430 |
| Деталь: | PARTS PWB ASSY DRUM CONNECT SP |
| Парткод: | 302NR94121 |
| Деталь: | GUIDE CASSETTE LEFT |
| Парткод: | 302NR02191 |
| Деталь: | SWITCH SIZE |
| Парткод: | 302HN44180 |
| Деталь: | GEAR Z33R-Z32R |
| Парткод: | 302NR31080 |
| Деталь: | GEAR Z33S-Z13S |
| Парткод: | 302KT02150 |
| Деталь: | GEAR Z41S |
| Парткод: | 302NR02930 |
| Деталь: | HOLDER GEAR |
| Парткод: | 302NR02230 |
| Деталь: | PARTS DC MOTOR ASSY SP |
| Парткод: | 302LV94230 |
| Деталь: | BELT S2M Z350 |
| Парткод: | 302NR31570 |
| Деталь: | GUIDE TOP LEFT |
| Парткод: | 302NR02170 |
| Деталь: | SLIDER CLEANER ID |
| Парткод: | 302NR02330 |
| Деталь: | SPRING SLIDER CLEANER |
| Парткод: | 302NR02340 |
| Деталь: | PARTS,FAN COOLING CONVEYING SP |
| Парткод: | 302FZ94420 |
| Деталь: | PIN COVER |
| Парткод: | 303MH04040 |
| Деталь: | PARTS PWB ASSY THERMISTOR SP |
| Парткод: | 302M294130 |
| Деталь: | LABEL CAUTION CIS |
| Парткод: | 302V034040 |
| Деталь: | PARTS TABLE MAIN ASSY SP |
| Парткод: | 302V094010 |
| Деталь: | MAIN DRIVE ASSEMBLY |
| Парткод: | DR-5140 |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140C |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140K |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140M |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140Y |
| Цена: | 7 700 ₽ |
| Деталь: | Узел переноса заряда в драм-картридже, в сборе |
| Парткод: | MC-5140 |
| Цена: | 5 100 ₽ |
| Деталь: | Intermediate transfer belt (ITB) |
| Парткод: | TR-5140 |
| Цена: | 12 100 ₽ |
| Деталь: | Печь, в сборе (220В) |
| Парткод: | FK-5140 |
| Цена: | 13 800 ₽ |
| Деталь: | PARTS DSDP ASSY SP |
| Парткод: | 302V093010 |
| Деталь: | COVER PF |
| Парткод: | 3V2NM18430 |
| Деталь: | ACTUATOR ORIGINAL |
| Парткод: | 3V2NM18750 |
| Деталь: | ACTUATOR PF |
| Парткод: | 3V2NM18790 |
| Деталь: | COVER FRONT |
| Парткод: | 3V2NV18030 |
| Деталь: | COVER REAR |
| Парткод: | 3V2NM18420 |
| Деталь: | PARTS TABLE MAIN ASSY SP |
| Парткод: | 302NM94150 |
| Деталь: | PARTS DRIVE ASSY A SP |
| Парткод: | 302NM94231 |
| Деталь: | PARTS DRIVE ASSY B SP |
| Парткод: | 302NM94240 |
| Деталь: | ACTUATOR TIMING |
| Парткод: | 3V2NM18260 |
| Деталь: | Hinge Left |
| Парткод: | 302NM18021 |
| Цена: | 700 ₽ |
| Деталь: | Hinge Right |
| Парткод: | 302NM18031 |
| Цена: | 600 ₽ |
| Деталь: | PARTS PLATE ORIGINAL SP |
| Парткод: | 303LJ94070 |
| Деталь: | LOCK ISU C |
| Парткод: | 302NV18010 |
| Деталь: | PARTS DP ASSY SP |
| Парткод: | 302NV93032 |
| Деталь: | PARTS MOTOR-BL W20 SP |
| Парткод: | 302K994323 |
| Деталь: | BUSH DRIVE |
| Парткод: | 302KV31410 |
| Цена: | 40 ₽ |
| Деталь: | GEAR Z23L |
| Парткод: | 302KV31440 |
| Деталь: | HOUSING MPF DRIVE A |
| Парткод: | 302NR31150 |
| Деталь: | SPRING INPUT MPF |
| Парткод: | 302HN31650 |
| Цена: | 150 ₽ |
| Деталь: | SOLENOID TONER |
| Парткод: | 302GR44150 |
| Цена: | 400 ₽ |
| Деталь: | GEAR Z14L MPF |
| Парткод: | 302NR31810 |
| Деталь: | GEAR Z31R-Z24S |
| Парткод: | 302NR31180 |
| Деталь: | GEAR INPUT A Z36S |
| Парткод: | 302NR31190 |
| Деталь: | GEAR INPUT B Z36S |
| Парткод: | 302NR31200 |
| Деталь: | HOUSING MPF DRIVE B |
| Парткод: | 302NR31161 |
| Деталь: | PIN DRIVE MPF A |
| Парткод: | 302NR31210 |
| Деталь: | CAM MPF |
| Парткод: | 302NR31630 |
| Деталь: | GEAR Z24L |
| Парткод: | 302NR31060 |
| Деталь: | PARTS MOTOR-PM MOVING SP |
| Парткод: | 303NB94040 |
| Деталь: | GEAR Z42R-Z16S |
| Парткод: | 302TV31010 |
| Деталь: | GEAR Z44R-Z16S |
| Парткод: | 302NR31250 |
| Деталь: | GEAR Z35R |
| Парткод: | 302NR31230 |
| Деталь: | GEAR Z26S |
| Парткод: | 302NR31260 |
| Деталь: | GEAR Z63R-Z24R |
| Парткод: | 302NR31240 |
| Деталь: | PLATE MIDDLE DRIVE |
| Парткод: | 302NR31220 |
| Деталь: | PARTS FAN MOTOR SP |
| Парткод: | 302NG94220 |
| Деталь: | PARTS MOTOR-BL W10 SP |
| Парткод: | 302LC94292 |
| Деталь: | PARTS CLUTCH 35 Z35R SP |
| Парткод: | 302NR94010 |
| Деталь: | CLUTCH 50 Z35R |
| Парткод: | 302KV44041 |
| Цена: | 900 ₽ |
| Деталь: | PARTS MOTOR EJECT SP |
| Парткод: | 302P794060 |
| Деталь: | DR-5140 |
| Парткод: | 302NR93131 |
| Деталь: | DR-5150 |
| Парткод: | 302NT93121 |
| Деталь: | PARTS FEED DRIVE ASSY SP |
| Парткод: | 302NR94261 |
| Деталь: | Узел подачи бумаги из кассеты, в сборе |
| Парткод: | 302KV94192 |
| Цена: | 2 800 ₽ |
| Деталь: | Ролик отделения бумаги в держателе, в сборе |
| Парткод: | CET4322 |
| Цена: | 450 ₽ |
| Деталь: | Резина ролика отделения бумаги |
| Парткод: | CET4322PT |
| Цена: | 110 ₽ |
| Деталь: | Hinge Right |
| Парткод: | 303R302031 |
| Деталь: | Hinge Left |
| Парткод: | 303R402032 |
| Деталь: | LOCK ISU C |
| Парткод: | 302V018040 |
| Деталь: | PLATE HINGE |
| Парткод: | 303R302050 |
| Деталь: | MAIN DRIVE ASSEMBLY |
| Парткод: | DR-5140 |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140C |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140K |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140M |
| Цена: | 7 700 ₽ |
| Деталь: | MEA UNIT-DEV M |
| Парткод: | DV-5140Y |
| Цена: | 7 700 ₽ |
| Деталь: | Узел переноса заряда в драм-картридже, в сборе |
| Парткод: | MC-5140 |
| Цена: | 5 100 ₽ |
| Деталь: | Intermediate transfer belt (ITB) |
| Парткод: | TR-5140 |
| Цена: | 12 100 ₽ |
| Деталь: | Печь, в сборе (220В) |
| Парткод: | FK-5140 |
| Цена: | 13 800 ₽ |
| Деталь: | COVER FRONTA |
| Парткод: | 302V018410 |
| Деталь: | COVER REAR A |
| Парткод: | 302V018430 |
| Деталь: | COVER PF |
| Парткод: | 302V018710 |
| Деталь: | COVER BASE DP |
| Парткод: | 302V018020 |
| Деталь: | COVER FRONT B |
| Парткод: | 302V018420 |
| Деталь: | COVER REAR B |
| Парткод: | 302V018440 |
| Деталь: | EMBLEM |
| Парткод: | 302S018491 |
| Деталь: | PARTS PLATE ORIGINAL SP |
| Парткод: | 303LJ94070 |
| Деталь: | FK-5140 220V |
| Парткод: | 302NR93091 |
| Деталь: | FK-5142 120V |
| Парткод: | 302NR93111 |
| Деталь: | FK-5150 220V |
| Парткод: | 302PB93012 |
| Деталь: | FK-5152 120V |
| Парткод: | 302PB93032 |
| Деталь: | FK-5151 100V |
| Парткод: | 302PB93023 |
| Деталь: | ACTUATOR ORIGINAL |
| Парткод: | 303R407100 |
| Деталь: | PARTS ROLLER CIS SP |
| Парткод: | 303R494060 |
| Деталь: | PARTS FRAME ISU TOP ASSY SP |
| Парткод: | 302NV94062 |
| Деталь: | PARTS ISU ASSY SP |
| Парткод: | 302V093021 |
| Деталь: | PARTS MOTOR ISU SP |
| Парткод: | 302LW94060 |
| Деталь: | HOOK ISU |
| Парткод: | 302NV17030 |
| Деталь: | RAIL LID TOP |
| Парткод: | 302NV17090 |
| Деталь: | PIN LID TOP |
| Парткод: | 302KW04090 |
| Деталь: | DV-5140(K) |
| Парткод: | 302NR93022 |
| Деталь: | DV-5150(K)(J) |
| Парткод: | 302NS9J013 |
| Деталь: | DV-5150(K) |
| Парткод: | 302NS93013 |
| Деталь: | DV-5140(M) |
| Парткод: | 302NR93042 |
| Деталь: | DV-5150(M)(J) |
| Парткод: | 302NS9J033 |
| Деталь: | DV-5150(M) |
| Парткод: | 302NS93033 |
| Деталь: | DV-5140(C) |
| Парткод: | 302NR93052 |
| Деталь: | DV-5150(C)(J) |
| Парткод: | 302NS9J043 |
| Деталь: | DV-5150(C) |
| Парткод: | 302NS93043 |
| Деталь: | DV-5140(Y) |
| Парткод: | 302NR93032 |
| Деталь: | DV-5150(Y)(J) |
| Парткод: | 302NS9J023 |
| Деталь: | DV-5150(Y) |
| Парткод: | 302NS93023 |
| Деталь: | LK-5270A |
| Парткод: | 302TV93011 |
| Деталь: | LK-5270B |
| Парткод: | 302TV93021 |
| Деталь: | SPRING PULLEY MPF |
| Парткод: | 302NR08220 |
| Деталь: | CAP SPRING/B-11 ENCLOSURE A4 |
| Парткод: | 2FM04150 |
| Деталь: | SHAFT EXIT |
| Парткод: | 302NR28090 |
| Деталь: | PULLEY FEED DU |
| Парткод: | 302F929050 |
| Деталь: | PARTS COVER MPF ASSY SP |
| Парткод: | 302NR94211 |
| Деталь: | FRAME MPF |
| Парткод: | 302NR08040 |
| Деталь: | PARTS PLATE BOTTOM MPF ASSY SP |
| Парткод: | 302NR94221 |
| Деталь: | PARTS SEPARATOR MPF ASSY SP |
| Парткод: | 302TV94011 |
| Деталь: | GUIDE MPF FEED LOW B |
| Парткод: | 302NR08130 |
| Деталь: | GUIDE MPF FEED LOW A |
| Парткод: | 302NR08111 |
| Деталь: | ROLLER M/P ASSY |
| Парткод: | 302HS08260 |
| Цена: | 700 ₽ |
| Деталь: | GUIDE MPF FEED UP |
| Парткод: | 302NR08101 |
| Деталь: | PARTS SENSOR OPT. SP |
| Парткод: | 302P794010 |
| Деталь: | P.W.BOARD ASSY FUSER ZENER |
| Парткод: | 302HN01240 |
| Деталь: | P.W.BOARD ASSY FUSER ZENER |
| Парткод: | 302J901030 |
| Деталь: | PARTS,FAN COOLING DLP 70 SP |
| Парткод: | 302FZ94380 |
| Деталь: | HOOK DU RELEASE |
| Парткод: | 302NR29020 |
| Деталь: | SHAFT EXIT |
| Парткод: | 302NR28090 |
| Деталь: | LABEL PUSH |
| Парткод: | 302MC34040 |
| Деталь: | CAP SPRING/B-11 ENCLOSURE A4 |
| Парткод: | 2FM04150 |
| Деталь: | PARTS PWB ASSY EXIT SP |
| Парткод: | 302NS94051 |
| Деталь: | PARTS PWB ASSY EXIT SP |
| Парткод: | 302NR94131 |
| Деталь: | LABEL PUSH SET |
| Парткод: | 302NR34090 |
| Деталь: | PARTS REAR COVER 250 MFP ASSY SP |
| Парткод: | 302NV94071 |
| Деталь: | PARTS PWB ASSY CASSETTE SP |
| Парткод: | 302KT94070 |
| Деталь: | FRAME FEED |
| Парткод: | 302NR06511 |
| Деталь: | GUIDE PICK HOLDER |
| Парткод: | 302NR06210 |
| Деталь: | SHAFT FEED |
| Парткод: | 302KV06151 |
| Деталь: | PARTS HOLDER FEED ASSY SP |
| Парткод: | 302KV94191 |
| Деталь: | PIN FEED |
| Парткод: | 302KV06370 |
| Деталь: | RELEASE ACTUATOR PE |
| Парткод: | 302KV06180 |
| Деталь: | SPRING ACTUATOR |
| Парткод: | 302NR06620 |
| Деталь: | ACTUATOR B |
| Парткод: | 302KV06341 |
| Деталь: | SPRING ACT |
| Парткод: | 302KV06201 |
| Деталь: | PARTS MIDDLE ROLLER ASSY SP |
| Парткод: | 302NR94251 |
| Деталь: | COVER RETARD |
| Парткод: | 302NR06040 |
| Деталь: | GUIDE CASSETTE |
| Парткод: | 302NR06010 |
| Деталь: | ACTUATOR PE |
| Парткод: | 302KT06050 |
| Деталь: | RETARD ROLLER ASSY |
| Парткод: | 302F909171 |
| Цена: | 900 ₽ |
| Деталь: | HOLDER RETARD A |
| Парткод: | 302NT06040 |
| Деталь: | PAD REGIST FEED |
| Парткод: | 302NR06590 |
| Деталь: | PARTS RETARD ASSY SP |
| Парткод: | 302NT94062 |
| Цена: | 6 000 ₽ |
Коды ошибок
C0030
C0070
C0100
C0120
C0130
C0140
C0150
C0160
C0170
C0180
C0190
C0360
C0640
C0800
C0830
C0840
C0870
C0920
C1010
C1020
C1030
C1040
C1810
C1820
C1830
C1900
C1910
C1920
C2101
C2111
C2201
C2202
C2211
C2212
C2500
C2600
C2610
C2620
C2760
C2820
C3100
C3200
C3210
C3500
C4001
C4002
C4011
C4012
C4101
C4102
C4103
C4104
C4201
C4202
C4203
C4204
C4600
C4700
C5101
C5102
C5103
C5104
C6000
C6020
C6030
C6040
C6050
C6200
C6220
C6230
C6250
C6400
C6610
C6910
C7001
C7002
C7003
C7004
C7101
C7102
C7103
C7104
C7200
C7221
C7222
C7401
C7402
C7403
C7404
C7411
C7412
C7413
C7414
C7601
C7602
C7611
C7612
C7613
C7614
C7620
C7800
C7901
C7902
C7903
C7904
C7911
C7912
C7913
C7914
C9180
C9540
F000
F010
F020
F040
F050
F12X
F14D
F14X
F15X
F17X
F18X
F1DX
F21X, F22X, F23X
F24X
F25X
F26X ... F2AX
F2BX ... F32X
F33X
F34X
F35X
F38X
F3AX ... F45X
F46X
F47X, F48X
F4DX
F4FX
F50X
F52X ... F57X
F63X
F68X
F90X
F93X
F9FX
FC0X
FCAX
FD4X
FD9X
FDEX
FF7X
Описание
| Error code: | C0030 |
| Description: | FAX PWB system error |
| Causes: | The FAX processing cannot be continued due to the FAX firmware error. |
| Remedy: | 1 Resetting the main power The FAX PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, reattach the FAX PWB and turn the main power switch and the power switch on. FAX Installation Guide 2 Firmware upgrade The firmware is not the latest version. Upgrade the fax firmware to the latest version. Firmware Update 3 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. |
| Error code: | C0070 |
| Description: | Toner motor |
| Causes: | Abnormal detection of FAX control PWB incompatibility in the initial communication with the FAX control PWB, any normal communication command is not transmitted. |
| Remedy: | 1 Checking the FAX PWB The incompatible FAX PWB is installed. Install the FAX PWB for the applicable model. 2 Firmware upgrade The firmware is not the latest version. Upgrade the fax firmware to the latest version. Firmware Update 3 Replacing the main PWB The main PWB is faulty. Replace the main PWB. |
| Error code: | C0100 |
| Description: | Charge corona winding problem |
| Causes: | An abnormal status is output from the flash memory. |
| Remedy: | 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the main PWB The main PWB is faulty. Reinsert all the connectors on the main PWB. If the wire is pinched by other parts or it is damaged, repair or replace the wire. If not repaired, replace the main PWB. |
| Error code: | C0120 |
| Description: | MAC address data error |
| Causes: | The MAC address data is incorrect. |
| Remedy: | 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the MAC address The MAC address is incorrect. Replace the main PWB when the MAC address is not indicated on the network status page. |
| Error code: | C0130 |
| Description: | Backup memory read / write error |
| Causes: | The reading or writing into the flash memory is unavailable. |
| Remedy: | 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the main PWB The main PWB is faulty. Reconnect the connectors on the main PWB. At that time, fix or replace the wires if they are pinched by other parts or have any damage. When the issue is not resolved, replace the main PWB. |
| Error code: | C0140 |
| Description: | Backup memory (EEPROM) data problem • Reading data from EEPROM is abnormal. |
| Causes: | Data damage of EEPROM. |
| Remedy: | Contact the Service Administrative Division. |
| Error code: | C0150 |
| Description: | Engine EEPROM reading / writing error |
| Causes: | 1. No response from the device is detected for 5s or more 5 times continuously when reading / writing data. 2. The data read reading in 2 points mismatches 8 times continuously. 3. The read data and the write data mismatch 8 times continuously. |
| Remedy: | 1 Resetting the main power The EEPROM on the engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the EEPROM on the engine PWB The EEPROM is not properly installed. Reattach the EEPROM on the engine PWB. 3 Checking the EEPROM on the engine PWB The EEPROM is faulty. Replace the EEPROM on the engine PWB and execute U004. Detaching and reattaching the EEPROM 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C0160 |
| Description: | Engine PWB EEPROM data error |
| Causes: | The data read from the EEPROM is judged as abnormal. |
| Remedy: | 1 Resetting the main power The EEPROM on the engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Executing U021 The storage data in the EEPROM on the engine PWB is faulty. Execute U021. Executing U021 3 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the engine PWB and execute U004. |
| Error code: | C0170 |
| Description: | Charger count error |
| Causes: | The values in one of the billing counters, life counter or the scanner counter mismatch between the main side and the engine side. |
| Remedy: | 1 Checking the machine serial No. of the main PWB The main PWB for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct main PWB if the MAIN No. differs. Executing U004 2 Checking the machine serial No. in the EEPROM on the engine PWB The EEPROM for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct EEPROM on the engine PWB if the ENGINE machine serial No. differs. 3 Replacing the main PWB The main PWB is faulty. If the serial number at the main is different at U004, execute U004 after replacing the main PWB. Detaching and reattaching the main PWB 4 Checking the EEPROM on the engine PWB The EEPROM is faulty. If the serial number at the engine is different at U004, reinstall the EEPROM on the engine PWB. If not repaired, replace the EEPROM and execute U004. Note: Please do not execute U004 in condition the serial number is different. (by selecting [Execute] and pressing [Start] key). Different serial number will be overwritten. Executing U004 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C0180 |
| Description: | Machine serial number mismatch |
| Causes: | The machine serial Nos. in the main PWB and the EEPROM on the engine PWB mismatch when turning the power on. |
| Remedy: | 1 Checking the machine serial No. of the main PWB The main PWB for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct main PWB if the MAIN No. differs. Executing U004 2 Checking the machine serial No. in the EEPROM on the engine PWB The EEPROM for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct EEPROM on the engine PWB if the ENGINE machine serial No. differs. Executing U004 3 Replacing the main PWB The main PWB is faulty. If the serial number at the main is different at U004, execute U004 after replacing the main PWB. 4 Checking the EEPROM on the engine PWB The EEPROM is faulty. If the serial number at the engine is different at U004, reinstall the EEPROM on the engine PWB. If not repaired, replace the EEPROM and execute U004. Note: Please do not execute U004 in condition the serial number is different. (by selecting [Execute] and pressing [Start] key). Different serial number will be overwritten. Executing U004 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C0190 |
| Description: | Backup memory device error (Engine) |
| Causes: | Data from the main unit IC cannot be read out at power-up |
| Remedy: | 1 Resetting the main power The IC in the Engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Replacing the Engine PWB The Engine PWB is faulty. Replace the Engine PWB. |
| Error code: | C0360 |
| Description: | Engine CPU - Feed ASIC communication error |
| Causes: | The communication with the feed ASIC failed 10 times continuously. |
| Remedy: | 1 Resetting the main power The engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reinsert the connectors. Replace the wire when it has no continuity. • Feed PWB - Engine PWB Wiring diagram 4 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C0640 |
| Description: | Hard Disk error |
| Causes: | The HDD cannot be accessed properly. |
| Remedy: | 1 (When abnormal sounds occur) Replacing the HDD The HDD is faulty. Replace the HDD when the abnormal sounds are from the HDD. Detaching and reattaching the HDD 2 Checking the connection The connector is not properly connected. Or, the SATA cable or the wire is faulty. Clean the following SATA cable or the terminal of the wire connectors and reconnect the connectors. If there is no continuity, replace the SATA cable or the wire. • HDD - Main PWB Wiring diagram 3 Initializing the HDD The HDD storage data is faulty. Execute U024 [HDD Format] > [FULL]. Executing U024 4 Replacing the HDD The HDD is faulty. Replace the HDD. Detaching and reattaching the HDD 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB. |
| Error code: | C0800 |
| Description: | Image processing error |
| Causes: | The print sequence jam (J010x) was detected 2 times continuously. |
| Remedy: | 1 Checking the image data The image data is faulty. When this issue occurs only when handling the certain image data, check if the image data is faulty. 2 Checking the situation The printing operation of the certain file is faulty. Acquire the jobs log if the phenomenon can be reproduced by specifying the job when the error was detected.` 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Reinsert all the connectors on the main PWB. If the wire is pinched by other parts or it is damaged, repair or replace the wire. Detaching and reattaching the main PWB 4 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching and reattaching the main PWB |
| Error code: | C0830 |
| Description: | FAX PWB flash program area checksum error |
| Causes: | The program stored in the flash memory on the FAX PWB is broken so it cannot perform. |
| Remedy: | 1 Firmware upgrade The firmware is not the latest version. Upgrade the fax firmware to the latest version. Firmware Update 2 Checking the FAX PWB The FAX PWB is not properly connected. Turn the power switch and the main power switch off . After 5s passes, reattach the FAX PWB and turn the main power switch and the power switch on. FAX Installation Guide 3 Initializing the fax The data in the FAX PWB is faulty. Execute U600 to initialize the FAX. Executing U600 4 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. FAX Installation Guide |
| Error code: | C0840 |
| Description: | RTC error ("Time for maintenance T" appears) |
| Causes: | [Check at start-up] • RTC values are old. • Power has not been turned on for over 5 years. • RTC value is older than 2000/1/1 00:01. [Periodic check per 5 minutes after start-up] • RTC values are older than the ones at the last check. • Partial operation by power reset after C840 error and "Time for Maintenance T" is indicated. |
| Remedy: | 1 Executing U906 The backup battery on the main PWB is faulty, and so, the RTC settings are erased after unplugging the power cord. Execute U906 to reset the display [Maintenance T]. After that, set the date/time (RTC) in the System menu. (It is necessary to execute this process whenever to unplug/plug the power cord.) Executing U906 2 Replacing the main PWB The main PWB is faulty, or the backup battery runs out. If service call error C0840 frequently appears after performing the previous step, replace the main PWB. Detaching and reattaching the main PWB |
| Error code: | C0870 |
| Description: | PC FAX Image data transmission error |
| Causes: | Data was not properly transmitted even if the specified times of retry were made when the large volume data is transmitted between the FAX PWB and the main PWB. |
| Remedy: | 1 Resetting the main power The FAX PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, reattach the FAX PWB and turn the main power switch and the power switch on. FAX Installation Guide 2 Initializing the fax The data in the FAX PWB is faulty. Execute U600 to initialize the FAX. Executing U600 3 Firmware upgrade The firmware is not the latest version. Upgrade the fax firmware to the latest version. Firmware Update 4 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. FAX Installation Guide 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching and reattaching the main PWB 6 Executing U024 The data stored in the SSD is faulty. Execute U024 [SSD Format]. Executing U024 |
| Error code: | C0920 |
| Description: | 1st drawer lift |
| Causes: | The backup data could not be stored since the file system of the flash memory is faulty. |
| Remedy: | 1 Initializing the fax FAX control values are incorrect Execute U600 to initialize the FAX. Executing U600 2 Checking the FAX PWB The FAX PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, reattach the FAX PWB and turn the main power switch and the power switch on. FAX Installation Guide 3 Reinstalling the FAX PWB The FAX PWB is not properly installed. Reinstall the FAX PWB. FAX Installation Guide 4 Firmware upgrade The firmware is not the latest version. Upgrade the fax firmware to the latest version. Firmware Update 5 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. FAX Installation Guide |
| Error code: | C1010 |
| Description: | Lift motor 1 error |
| Causes: | Either of the following was detected 5 times continuously. 1. Lift sensor 2 does not turn on when passing 12s after cassette 1 is installed. 2. The lock-up signal is not released for 1s after lift motor 1 turns on. |
| Remedy: | 1 Checking the cassette base The cassette base does not operate properly. Repair or replace the cassette base if it cannot move vertically. 2 Checking the drive gear The drive gear to lift up the cassette base does not rotate properly. Check if the drive gears to lift up the cassette base rotate smoothly or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that they can rotate smoothly. 3 Checking the wire The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Lift motor 1 - Feed PWB Wiring diagram 4 Checking lift motor 1 Lift motor 1 is faulty. Check the operation of lift motor 1, and replace it if necessary. Detaching and reattaching the lift motor 5 Checking the wire The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Lift sensor 1 - Feed PWB Wiring diagram 6 Checking the sensor Lift sensor 1 is not properly attached or faulty. Reattach lift sensor 1. If not repaired, replace the sensor. 7 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C1020 |
| Description: | Lift motor 2 error |
| Causes: | Either of the following was detected 5 times continuously. 1. Lift sensor 2 does not turn on when passing 12s after cassette 2 is installed. 2. The lock-up signal is not released for 1s after lift motor 2 turns on. |
| Remedy: | 1 Checking the cassette base The cassette base does not operate properly. Repair or replace the cassette base if it cannot move vertically. 2 Checking the drive gear The drive gear to lift up the cassette base does not rotate properly. Check if the drive gears to lift up the cassette base rotate smoothly or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that they can rotate smoothly. 3 Checking the wire The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. •Lift motor 2 - Feed PWB Wiring diagram 4 Checking lift motor 2 Lift motor 2 is faulty. Check the operation of lift motor 2, and replace it if necessary. Detaching and reattaching the lift motor 5 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Lift sensor 2 - Feed PWB Wiring diagram 6 Checking the sensor Lift sensor 2 is not properly attached or faulty. Reattach lift sensor 2. If not repaired, replace the sensor. 7 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C1030 |
| Description: | Lift motor 3 error • When cassette 3 is inserted, lift limit switch 3 does not turn on within 33 s of lift motor 3 turning on. This error is detected four times successively. • During copying, lift limit switch 3 does not turn on within 1 s of lift motor 3 turning on. This error is detected four times successively. |
| Causes: | Broken gears or couplings of lift motor 3. Defective lift motor 3. Poor contact of lift motor 3 connector terminals. Defective lift limit switch 3. Poor contact of lift limit switch 3 connector terminals. Defective casette PWB. |
| Remedy: | Broken gears or couplings of lift motor 3. Replace lift motor 3. Defective lift motor 3. Check for continuity across the coil. If none, replace lift motor 3. Poor contact of lift motor 3 connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, repair or replace the cable. Defective lift limit switch 3. Run maintenance item U031 and turn lift limit switch 3 on and off manually. Replace lift limit switch 3 if indication of the corresponding sensor on the touch panel is not displayed in reverse. Poor contact of lift limit switch 3 connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, repair or replace the cable. Defective casette PWB. Replace the casette PWB |
| Error code: | C1040 |
| Description: | Lift motor 4 error • When cassette 4 is inserted, lift limit switch 4 does not turn on within 33 s of lift motor 4 turning on. This error is detected four times successively. • During copying, lift limit switch 4 does not turn on within 1 s of lift motor 4 turning on. This error is detected four times successively. |
| Causes: | Broken gears or couplings of lift motor 4. Defective lift motor 4. Poor contact of lift motor 4 connector terminals. Defective lift limit switch 4. Poor contact of lift limit switch 4 connector terminals. Defective casette PWB. |
| Remedy: | Broken gears or couplings of lift motor 4. Replace lift motor 4. Defective lift motor 4. Check for continuity across the coil. If none, replace lift motor 4. Poor contact of lift motor 4 connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, repair or replace the cable. Defective lift limit switch 4. Run maintenance item U031 and turn lift limit switch 4 on and off manually. Replace lift limit switch 4 if indication of the corresponding sensor on the touch panel is not displayed in reverse. Poor contact of lift limit switch 4 connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, repair or replace the cable. Defective casette PWB. Replace the casette PWB. |
| Error code: | C1810 |
| Description: | Side Multi Feeder communication error Object: Side multi feeder |
| Causes: | The communication error was detected 10 times continuously. |
| Remedy: | 1 Checking the connection It is not properly connected to the main unit. Reconnect the cable of the side multi feeder to the main unit. 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF main PWB - Engine PWB Wiring diagram 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware and the side multi feeder firmware to the latest version. Firmware Update 4 Replacing the PF main PWB The PF main PWB is faulty. Replace the PF main PWB. (Side multi feeder) Detaching and reattaching the PF main PWB (Side multi feeder) 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C1820 |
| Description: | Side Feeder communication error Object: Side feeder |
| Causes: | The communication error was detected 10 times continuously. |
| Remedy: | 1 Checking the connection It is not properly connected to the main unit. Reconnect the cable of the side feeder to the main unit. 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF main PWB - Engine PWB Wiring diagram 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware and the side feeder firmware to the latest version. Firmware Update 4 Replacing the PF main PWB The PF main PWB is faulty. Replace the PF main PWB. (Side feeder) Detaching and reattaching the PF main PWB (Side feeder) 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C1830 |
| Description: | Paper feeder communication error |
| Causes: | Target: Paper feeder (3rd) The communication error was detected 10 times continuously. |
| Remedy: | 1 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder 2 Checking the connection The connector is not connected properly or, the wire or drawer connector is faulty. Check the following wire connection, and correct the terminals and reconnect the connectors all the way. If the wire has no continuity or the drawer connector is faulty, replace them.• PF lift sensor - PF PWB• PF lift motor - PF PWB• PF PWB - Drawer connector• Drawer connector - PF PWB (2nd paper feeder) 3 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version. 4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB. 5 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB in the 2nd paper feeder. |
| Error code: | C1900 |
| Description: | Large capacity feeder EEPROM error Condition: When outputting Event Log after turning the main power off and on while disconnecting the connector of the cable from the side multi feeder, this service call error is not recorded. (It is caused by the large capacity feeder.) (For the internal count) |
| Causes: | The writing data and the reading data mismatch 3 times continuously when writing. |
| Remedy: | 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware and the large capacity feeder firmware to the latest version. Firmware Update 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF main PWB (Large capacity feeder) - PF main PWB (Side multi feeder) • PF main PWB (Side multi feeder) - Engine PWB Wiring diagram 3 Replacing the PF main PWB The PF main PWB is faulty. Replace the PF main PWB. (Large capacity feeder) Detaching and reattaching the PF main PWB (Large capacity feeder) 4 Replacing the PF main PWB The PF main PWB is faulty. Replace the PF main PWB. (Side multi feeder) Detaching and reattaching the PF main PWB (Side multi feeder) 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C1910 |
| Description: | Side Multi Feeder EEPROM error (For the internal count) |
| Causes: | The writing data and the reading data mismatch 3 times continuously when writing. |
| Remedy: | 1 Checking the connection It is not properly connected to the main unit. Reconnect the cable of the side multi feeder to the main unit. 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF main PWB - Engine PWB (Cable from the Side Multi Feeder) Wiring diagram 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware and the side multi feeder firmware to the latest version. Firmware Update 4 Replacing the PF main PWB The PF main PWB is faulty. Replace the PF main PWB. (Side multi feeder) Detaching and reattaching the PF main PWB (Side multi feeder) 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C1920 |
| Description: | Side Feeder EEPROM error (For the internal count) |
| Causes: | The writing data and the reading data mismatch 3 times continuously when writing. |
| Remedy: | 1 Checking the connection It is not properly connected to the main unit. Reconnect the cable of the side feeder to the main unit. 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF main PWB - Engine PWB Wiring diagram 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware and the side feeder firmware to the latest version. Firmware Update 4 Replacing the PF main PWB The PF main PWB is faulty. Replace the PF main PWB. (Side feeder) Detaching and reattaching the PF main PWB (Side feeder) 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C2101 |
| Description: | Developer motor error |
| Causes: | 1. The ready signal is not at the L level when passing 2s after the developer motor drive starts. 2. The ready signal is at the H level for 1s continuously after developer motor is stable. |
| Remedy: | 1 Checking the developer drive section The developer drive section is faulty. Replace the developer unit drive gear if it is faulty. 2 Checking the developer roller The developer roller is faulty. Check if the developer roller rotates, and replace the developer unit if not rotating. Detaching and reattaching the developer unit 3 Checking the developer motor The developer motor drive is faulty. Execute U030 [DLP(K)] and check the developer motor K operation. Check if the drive gears rotate smoothly and have no excessive load. Then, apply grease to the frictional parts and repair the parts. Executing U030 4 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer motor - Feed PWB • Feed PWB - Engine PWB Wiring diagram 5 Checking the developer motor The developer motor is not properly attached or faulty. Reattach the developer motor. If not repaired, replace the motor. Detaching and reattaching the developer motor 6 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 7 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C2111 |
| Description: | Developer motor start-up error |
| Causes: | The developer motor is not in the steady state within 3s after start-up |
| Remedy: | 1 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer motor - Engine PWB 3 Checking drive unit 1 Drive unit 1 is not attached properly, or it is faulty. Execute U030[DLP] and check if the gear in drive unit 1 rotates normally. If there is a load in rotation, clean the gear and bushing and apply grease. If not repaired, replace drive unit 1 4 Checking the developer motor The developer motor is not properly attached, or it is faulty. Reattach the developer motor and execute U030[DLP]. If not operating normally, replace it. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB and then execute U411 [Table(ChartA)]. |
| Error code: | C2201 |
| Description: | Drum motor steady-state error |
| Causes: | The ready signal is at the H level for 1s continuously after the drum motor became stable. |
| Remedy: | 1 Checking the drum motor The drum motor drive is faulty. Execute U030 [Process] and check the drum motor operation. Check if the drive gears rotate smoothly and have no excessive load. Then, apply grease to the frictional parts and repair the parts. Executing U030 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum motor - Feed PWB • Feed PWB - Engine PWB Wiring diagram 3 Checking the drum unit and the developer unit The drum unit is faulty. Check if the drum or the drum screw rotates manually, and if not, replace drum unit. Detaching and reattaching the drum unit 4 Checking the drum motor The drum motor is faulty. Replace the drum motor. Detaching and reattaching the drum drive unit 5 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C2202 |
| Description: | Drum motor C steady-state error |
| Causes: | The steady-state speed error or the abnormal motor drive is detected when reading the signal from encoder PWB C at every 1s. |
| Remedy: | 1 Checking drum motor C The drum motor C drive is faulty. Execute U030 [Process] and check the drum motor C operation. Check if the drive gears rotate smoothly and have no excessive load. Then, apply grease to the frictional parts and repair the parts. Executing U030 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum motor C - Motor relay PWB • Motor relay PWB - Engine PWB Wiring diagram 3 Replacing drum motor C Drum motor C is faulty. Replace drum motor C. 4 Checking the drum unit and the developer unit The drum unit is faulty. Check if the drum or the drum screw rotates manually, and if not, replace drum unit. Detaching and reattaching the drum unit 5 Replacing the motor relay PWB The motor relay PWB is faulty. Replace the motor relay PWB. 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C2211 |
| Description: | Drum motor startup error |
| Causes: | The ready signal does not turn on when passing 2s after the drum motor starts up. |
| Remedy: | 1 Checking the drum motor The drum motor operation is faulty. Execute U030 [Process] and check the drum motor operation. Check if the drive gears rotate smoothly and have no excessive load. Then, apply grease to the frictional parts and repair the parts. Executing U030 2 Checking the drum unit and the developer unit The drum does not properly rotate. Check if the drum or the drum screw rotates manually, and if not, replace drum unit. Detaching and reattaching the drum unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum motor - Feed PWB • Feed PWB - Engine PWB Wiring diagram 4 Replacing the drum motor The drum motor is faulty. Replace the drum motor. Detaching and reattaching the drum drive unit 5 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C2212 |
| Description: | Drum motor M startup error |
| Causes: | When reading the signal from encoder PWB C at every 1s, it does not become stable when passing 5s after the drum motor M starts driving. |
| Remedy: | 1 Checking drum motor M The drum motor M operation is faulty. Execute U030 [Process] and check the drum motor M operation. Check if the drive gears rotate smoothly and have no excessive load. Then, apply grease to the frictional parts and repair the parts. Executing U030 2 Checking the drum unit and the developer unit The drum does not properly rotate. Check if the drum or the drum screw rotates manually, and if not, replace drum unit. Detaching and reattaching the drum unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum motor M - Motor relay PWB • Motor relay PWB - Engine PWB Wiring diagram 4 Replacing drum motor M Drum motor M is faulty. Replace drum motor M. Detaching and reattaching drum drive unit K and drum drive unit MCY 5 Replacing the motor relay PWB The motor relay PWB is faulty. Replace the motor relay PWB. 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C2500 |
| Description: | Feed motor error |
| Causes: | The ready signal is not at the L level after passing 2s since the feed motor drive was started. |
| Remedy: | 1 Checking the feed motor The operation of the feed motor is faulty. Execute U030 [Feed] to check the feed motor operation. Check if the drive gears rotate and have no excessive load, and apply the grease (EM-LP, Part no: 7BG010009H) to the sliding section and repair the related parts so that they can rotate smoothly. Maintenanc e Mode List 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Feed motor - Feed drive PWB • Feed drive PWB - Engine PWB Service Manual - Section 8 `PWBs` 3 Replacing the feed motor The feed motor is faulty. Replace the feed motor. 4 Replacing the feed drive unit The feed drive unit is faulty. Replace feed drive unit. Detaching and reattaching the Feed Drive Unit 5 Replacing the feed drive PWB The feed drive PWB is faulty. Replace the feed drive PWB. 6 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the Engine PWB 8 Replacing the feed image PWB The power can`t be supplied to the feed drive PWB. Replace the feed image PWB. |
| Error code: | C2600 |
| Description: | PF feed motor error |
| Causes: | The ready signal is not at the L level (stable rotation) after passing 1s since the PF feed motor drive started. |
| Remedy: | 1 Checking the PF feed motor The PF feed motor is not properly connected, or it is faulty. Execute U247 [2PF] or [LCF] > [Motor On] to check the paper feed operation. If the PF feed motor does not operate properly, reconnect the connector of the motor. Check if the PF feed roller and the drive gears rotate smoothly and have no excessive load, apply the grease (EM-50LP, Part no.: 7BG010009H) to the sliding section and repair the related parts so that they can rotate smoothly. Maintenanc e Mode List 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF feed motor - PF PWB • PF PWB - Engine PWB (Drawer connector between the paper feeder and the main unit) Service Manual - Section 8 `PWBs` 3 Replacing the PF feed motor The PF feed motor is faulty. Replace the PF feed motor. Detaching and reattaching the PF Drive Unit 4 Firmware upgrade The engine firmware or the PF firmware is faulty. Upgrade the engine firmware and the PF firmware to the latest version. Firmware Update 5 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB. Detaching and reattaching the PF PWB 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the Engine PWB |
| Error code: | C2610 |
| Description: | PF feed motor error (Large Capacity Feeder in the main unit) |
| Causes: | The ready signal is not at the L level (stable rotation) for passing 2s since the PF feed motor drive is started. |
| Remedy: | 1 Checking the PF feed motor The PF feed motor is not properly connected. The drive parts are faulty. Execute U247 [LCF] > [Motor On] to check the paper feeding operation. If the PF feed motor does not properly operate, reconnect the connector. Check if the PF feed roller and the drive gears rotate smoothly or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that they can rotate smoothly. Executing U247 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF feed motor - PF main PWB • PF main PWB - Engine PWB Wiring diagram 3 Replacing the PF feed motor The PF feed motor is faulty. Replace the PF feed motor. Detaching and reattaching the PF drive unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 5 Replacing the PF main PWB The PF main PWB is faulty. Replace the PF main PWB. Detaching and reattaching the PF main PWB 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C2620 |
| Description: | PF feed motor error |
| Causes: | Target: Paper feeder (3rd) The steady signal does not turn on for 5s continuously when the motor drives |
| Remedy: | 1 Checking the driving parts The PF feed motor drive is not transmitted correctly. Check if the PF feed roller or the drive gear rotates or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates properly. 2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF feed motor - PF PWB 3 Checking the PF feed motor The PF feed motor is not properly attached, or it is faulty. Reattach the PF feed motor. If it is not repaired, replace it. 4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB. |
| Error code: | C2760 |
| Description: | Transfer motor startup error |
| Causes: | The belt motor FG signal is not stable when passing 5s after the transfer motor drive starts. |
| Remedy: | 1 Checking the drive components The drive transmission from the transfer motor is faulty. Check if the excessive load is not applied to the drive gears, rollers and the belt by rotating them, and clean the drive parts of the primary transfer belt unit. Executing U030 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Transfer motor - Feed PWB • Feed PWB - Engine PWB Wiring diagram 3 Checking the primary transfer belt unit The primary transfer belt unit is not properly installed or faulty Reinstall the primary transfer belt unit. If not repaired, replace it. Detaching and reattaching the primary transfer belt unit 4 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Checking the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C2820 |
| Description: | Transfer motor steady-state error |
| Causes: | The steady-state speed error or the abnormal motor drive is detected when reading the FG signal from the transfer motor at every 1s. |
| Remedy: | 1 Checking the transfer motor The drive transmission from the transfer motor is faulty. Execute U030 [Belt Meand] and check if the drive gears, roller and the belt have no excessive load by rotating them. Then, clean the drive section of the primary transfer belt unit. Executing U030 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Transfer motor - Feed PWB • Feed PWB - Engine PWB Wiring diagram 3 Checking the primary transfer belt unit The primary transfer belt unit is faulty. Reinstall the primary transfer belt unit. If not repaired, replace it. Detaching and reattaching the primary transfer belt unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 5 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 6 Checking the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C3100 |
| Description: | Carriage error |
| Causes: | When turning the power on or finishing originals scan through the scanner, the alignment of the home position sensor (turning on / off the sensor) fails and the error is detected. Then, the error is detected twice continuously even the initial operation is executed. |
| Remedy: | 1 Unlocking the scanner mirror frame The scanner mirror frame is not unlocked. Unlock the scanner mirror frame (lamp unit assy). Unlocking the scanner mirror frame 2 Checking the scanner movement A load is applied to the scanner movement. Check the operation of the lamp by U073 or manually moving it. If there is an excess load, check if there are any foreign objects on the optical wire or optical wire drum and clean it. After that, apply grease on the scanner rail. Detaching and reattaching the scanner wires 3 Checking the scanner wires The scanner wires are dirty or come off. Clean and reattach the scanner wires. Detaching and reattaching the scanner wires 4 Checking the scanner motor The scanner motor is faulty. Reattach the scanner motor and reconnect the connector. If not repaired, replace it. 5 Checking the belt tension of the scanner motor A load is applied to the scanner movement since the belt tension is improper. Adjust the scanner motor belt tension properly. 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Scanner motor - Engine PWB Wiring diagram 7 Checking the home position sensor The home position sensor is not properly attached. Reattach the home position sensor. 8 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Home position sensor - Engine PWB Wiring diagram 9 Replacing the home position sensor The home position sensor is faulty. Replace the home position sensor. 10 Firmware upgrade The firmware is not the latest version. Upgrade the scanner firmware to the latest version. Firmware Update 11 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C3200 |
| Description: | LED lamp startup error |
| Causes: | The white reference data acquired by lighting the LED lamp at the initial operation does not reach the specified value. Or, the light amount detected by the CCD PWB is not enough. (2 or more LED lamps do not light. The light does not reach the CCD PWB due to condensation.) |
| Remedy: | 1 Checking the LED lamp The LED lamp does not light. Execute U061 [CCD] and check if the LED lamp is lit. If not, replace the lamp unit. After that, execute U411 [Table(ChartA)]. Detaching and reattaching the lamp unit 2 Checking the FFC The FFC is not properly connected, or it is faulty. Reconnect the following FFC. If the FFC terminal section is deformed or the FFC is broken, replace the FFC. • CCD PWB - Engine PWB • LED PWB - CCD PWB Wiring diagram 3 Checking the mirror The mirror or lens is frosted due to condensation. Clean the mirrors. If the condensation at the scanner section is resolved naturally by opening the document processor or the platen cover, turn the power switch off and on. 4 Replacing the lens unit The CCD PWB is faulty. Replace the lens unit and execute U411. Detaching and reattaching the lens unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the scanner firmware to the latest version. Firmware Update 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C3210 |
| Description: | CIS lamp error |
| Causes: | Input data did not exceed the threshold for 5s when the CIS lamp was ON. |
| Remedy: | 1 Releasing the partial operation The partial operation is executed. Execute resetting the partial operation at U906. Executing U906 2 Checking the DPCIS The CIS lamp does not light. Execute U061 [CIS] and check if the CIS lamp is lit. If not, replace the DPCIS and execute U411. Detaching and reattaching the CIS 3 Cleaning the CIS glass and the CIS roller The CIS glass or the CIS roller is dirty. Clean the CIS glass and the CIS roller. 4 Checking the DPSHD PWB The DPSHD PWB is not properly connected. Reconnect the DPSHD PWB to the DPCIS. 5 Checking the connection The connector is not properly connected. Or, the SATA cable or the wire is faulty. Clean the following SATA cable or the terminal of the wire connectors and reconnect the connectors. If there is no continuity, replace the SATA cable or the wire. • DPSHD PWB - DP relay PWB • DP relay PWB - Main PWB • DP relay PWB - DP main PWB • DP main PWB - Engine PWB Wiring diagram 6 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. Firmware Update 7 Replacing the DPSHD PWB The DPSHD PWB is faulty. Replace the DPSHD PWB. 8 Replacing the DP relay PWB The DP relay PWB is faulty. Replace the DP relay PWB. 9 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching and reattaching the main PWB 10 Replacing the DP main PWB The DP main PWB is faulty. Replace the DP main PWB. Detaching and reattaching the DP main PWB 11 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C3500 |
| Description: | Communication error between the scanner and the ASIC |
| Causes: | The communication error is detected during the communication between the scanner ASIC and the scanner CPU. |
| Remedy: | 1 Resetting the main power ASIC does not properly operate. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Firmware upgrade The firmware is not the latest version. Upgrade the scanner firmware to the latest version. Firmware Update 3 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4001 |
| Description: | Polygon motor synchronization error |
| Causes: | The ready signal is not at the L level when passing 30s after the polygon motor drive starts. |
| Remedy: | 1 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor - Engine PWB Wiring diagram 2 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace the LSU if it does not rotate properly. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C4002 |
| Description: | Polygon motor C synchronization error |
| Causes: | The ready signal is not at the L level when passing 30s after the polygon motor drive starts. |
| Remedy: | 1 Checking the connection The connector or the FFC terminal is not properly connected, or the wire or the FFC is faulty. Reconnect the following wire connectors and reconnect the FFC. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Polygon motor C - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 2 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace the LSU if it does not rotate properly. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4011 |
| Description: | Polygon motor steady-state error |
| Causes: | The ready signal is at the H level for 15s continuously after the polygon motor drive becomes stable. |
| Remedy: | 1 Checking the connection FFC is not connected properly. Or it is faulty. Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC. • LSU (APC PWB) - Engine PWB Service Manual - Section 8 `PWBs` 2 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace the LSU if it does not rotate properly. Detaching and reattaching the LSU 3 Firmware upgrade The engine firmware is faulty. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the Engine PWB |
| Error code: | C4012 |
| Description: | Polygon motor C steady-state error |
| Causes: | Polygon motor C is off from the steady state for 1s continuously after becoming the steady state. |
| Remedy: | 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor C - LSU relay PWB (YC7) • LSU relay PWB (YC9) - Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU C if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C4101 |
| Description: | BD initialization error |
| Causes: | The BD signal was not detected for 1s after driving the polygon motor. |
| Remedy: | 1 Checking the connection The connector or the FFC terminal is not properly connected, or the wire or the FFC is faulty. Reconnect the following wire connectors and reconnect the FFC. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • APC PWB - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 2 Checking the LSU The BD sensor or the laser diode is faulty. Reinstall or replace the LSU while paying attention to the static electricity. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C4102 |
| Description: | BD initialization error C |
| Causes: | The BD signal was not detected for 1s after driving the polygon motor. |
| Remedy: | 1 Checking the FFC The FFC is not properly connected, or it is faulty. Reconnect the following FFC. If the FFC terminal section is deformed or the FFC is broken, replace the FFC. • APC PWB C - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 2 Checking the LSU The BD sensor or the laser diode is faulty. Reinstall or replace the LSU while paying attention to the static electricity. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4103 |
| Description: | BD initialization error M |
| Causes: | The BD signal was not detected for 1s after driving the polygon motor. |
| Remedy: | 1 Checking the FFC The FFC is not properly connected, or it is faulty. Reconnect the following FFC. If the FFC terminal section is deformed or the FFC is broken, replace the FFC. • APC PWB M - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 2 Checking the LSU The BD sensor or the laser diode is faulty. Reinstall or replace the LSU while paying attention to the static electricity. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4104 |
| Description: | BD initialization error Y |
| Causes: | The BD signal was not detected for 1s after driving the polygon motor. |
| Remedy: | 1 Checking the FFC The FFC is not properly connected, or it is faulty. Reconnect the following FFC. If the FFC terminal section is deformed or the FFC is broken, replace the FFC. • APC PWB Y - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 2 Checking the LSU The BD sensor or the laser diode is faulty. Reinstall or replace the LSU while paying attention to the static electricity. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4201 |
| Description: | BD steady-state error |
| Causes: | The BD signal is not detected during the laser lighting. |
| Remedy: | 1 Checking the connection The connector or the FFC terminal is not properly connected, or the wire or the FFC is faulty. Reconnect the following wire connectors and reconnect the FFC. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • APC PWB - LSU relay PWB • LSU relay PWB - Engine PWB 2 Checking the LSU The BD sensor or the laser diode is faulty. Reinstall or replace the LSU while paying attention to the static electricity. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C4202 |
| Description: | BD steady-state error C |
| Causes: | The BD signal is not detected during the laser lighting. |
| Remedy: | 1 Checking the connection The FFC is not properly connected, or it is faulty. Reconnect the following FFC. If the FFC terminal section is deformed or the FFC is broken, replace the FFC. • APC PWB C - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 2 Checking the LSU The BD sensor or the laser diode is faulty. Reinstall or replace the LSU while paying attention to the static electricity. Detaching and reattaching the LSU 3 Firmware upgrade Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4203 |
| Description: | BD steady-state error M |
| Causes: | The BD signal is not detected during the laser lighting. |
| Remedy: | 1 Checking the connection The FFC is not properly connected, or it is faulty. Reconnect the following FFC. If the FFC terminal section is deformed or the FFC is broken, replace the FFC. • APC PWB M - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 2 Checking the LSU The BD sensor or the laser diode is faulty. Reinstall or replace the LSU while paying attention to the static electricity. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4204 |
| Description: | BD steady-state error Y |
| Causes: | The BD signal is not detected during the laser lighting. |
| Remedy: | 1 Checking the connection The FFC is not properly connected, or it is faulty. Reconnect the following FFC. If the FFC terminal section is deformed or the FFC is broken, replace the FFC. • APC PWB Y - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 2 Checking the LSU The BD sensor or the laser diode is faulty. Reinstall or replace the LSU while paying attention to the static electricity. Detaching and reattaching the LSU 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4600 |
| Description: | LSU cleaning motor error |
| Causes: | The LSU cleaning motor lock-up is detected. Or, the motor continues shifting for 8s or more in the same direction. |
| Remedy: | 1 Executing the Laser Scanner Cleaning The LSU cleaning drive gear and the cleaning pad have the load and so they are not shifted smoothly. Execute Laser Scanner Cleaning. 2 Cleaning the LSU cleaning drive gear and the cleaning pad The LSU cleaning drive gear and the cleaning pad have the load and so they are not shifted smoothly. Clean the LSU cleaning drive gear and the cleaning pad. 3 Replacing the LSU The LSU cleaning drive gear, cleaning wire or pad is deformed or faulty. Replace the LSU. Detaching and reattaching the LSU 4 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU cleaning motor - Engine PWB Wiring diagram 5 Checking the LSU cleaning motor The LSU cleaning motor is not properly attached or faulty. Reattach the LSU cleaning motor. If not repaired, replace the motor. 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C4700 |
| Description: | VIDEO ASIC device error |
| Causes: | 1. The communication with VIDEO ASIC failed 5 times continuously. 2. After writing the data to VIDEO ASIC, the value mismatching error repeated 8 times continuously by trying to read the data from the same address. |
| Remedy: | 1 Resetting the main power The ASIC operation on the PWB is faulty. Turn off the power switch and unplug the power cord. After 5s passes, reconnect the power cord and turn on the power switch. 2 Checking the connection The connector is not properly connected. Reinsert the connectors on the engine PWB all the way. 3 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version. 4 Checking the engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace it. If not resolved, replace the engine PWB. 5 Checking the main PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB. |
| Error code: | C5101 |
| Description: | Main high-voltage error |
| Causes: | When the flow-in current with the Vpp variable in 3 steps is measured during the Vpp adjustment, difference between the zero current value and 2nd step current value is less than the reference value. (The Vpp is adjusted at warm-up, before calibration or before print when the in-machine temperature varies largely from the one at the last time Vpp adjustment.) |
| Remedy: | 1 Reinstalling the high-voltage PWB Proper electric current does not flow as the main charger roller contact is not properly grounded. Repair the main charger roller contact (wire spring) inside the high-voltage PWB so that it firmly contacts. Detaching and reattaching the high-voltage PWB 2 Checking the drum unit and the developer unit The drum or the drum screw does not properly rotate due to the excessive load. Check if the drum or the drum screw rotates manually, and if not, replace drum unit. Detaching and reattaching the drum unit 3 Replacing the drum motor The drum motor is faulty. Replace the drum motor. Detaching and reattaching the drum drive unit 4 Checking the main charger unit Proper electric current does not flow as the foreign objects are adhered on the high-voltage contact of the main charger roller unit. Clean the high-voltage contact of the main charger roller unit and apply conductive grease to the roller shaft. Detaching and reattaching the main charger roller unit 5 Replacing the main charger roller unit Proper electric current does not flow due to deformation or damage of the high-voltage contact of the main charger roller unit. Replace the main charger roller unit and execute U930. Detaching and reattaching the main charger roller unit 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reinsert the connectors. Replace the wire when it has no continuity.• High-voltage PWB - Engine PWB Wiring diagram 7 Replacing the high-voltage PWB The high-voltage PWB is faulty. Replace the high-voltage PWB. Detaching and reattaching the high-voltage PWB 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C5102 |
| Description: | Main high-voltage error C |
| Causes: | When the flow-in current with the Vpp variable in 3 steps is measured during the Vpp adjustment, difference between the zero current value and 2nd step current value is less than the reference value. (The Vpp is adjusted at warm-up, before calibration or before print when the in-machine temperature varies largely from the one at the last time Vpp adjustment.) |
| Remedy: | 1 Reinstalling the main highvoltage PWB Proper electric current does not flow as the main charger roller contact is not properly grounded. Correct the main charger roller contact (wire spring) at the inner side of the main high-voltage PWB so that it is firmly grounded. Detaching and reattaching the main highvoltage PWB 2 Checking the drum unit and the developer unit The drum or the drum screw is not rotated properly due to the excessive load. Check if the drum or the drum screw is rotated manually, and replace the drum unit if not rotated. Detaching and reattaching the drum unit 3 Replacing drum motor C Drum motor C is faulty. Replace drum motor C. Detaching and reattaching drum drive unit K and drum drive unit MCY 4 Checking the main charger unit Proper electric current does not flow as the foreign objects are adhered on the high-voltage contact of the main charger roller unit. Clean the high-voltage contact of the main charger roller unit and apply conductive grease to the roller shaft. Detaching and reattaching the main charger roller unit 5 Replacing the main charger roller unit Proper electric current does not flow due to deformation or damage of the high-voltage contact of the main charger roller unit. Replace the main charger roller unit and execute U930. Detaching and reattaching the main charger roller unit 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reinsert the connectors. Replace the wire when it has no continuity. • Main highvoltage PWB - Engine PWB Wiring diagram 7 Replacing the main highvoltage PWB The main high-voltage PWB is faulty. Replace the main high-voltage PWB. Detaching and reattaching the main highvoltage PWB 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C5103 |
| Description: | Main high-voltage error M |
| Causes: | When the flow-in current with the Vpp variable in 3 steps is measured during the Vpp adjustment, difference between the zero current value and 2nd step current value is less than the reference value. (The Vpp is adjusted at warm-up, before calibration or before print when the in-machine temperature varies largely from the one at the last time Vpp adjustment.) |
| Remedy: | 1 Reinstalling the main highvoltage PWB Proper electric current does not flow as the main charger roller contact is not properly grounded. Correct the main charger roller contact (wire spring) at the inner side of the main high-voltage PWB so that it is firmly grounded. Detaching and reattaching the main highvoltage PWB 2 Checking the drum unit and the developer unit The drum or the drum screw is not rotated properly due to the excessive load. Check if the drum or the drum screw is rotated manually, and replace the drum unit if not rotated. Detaching and reattaching the drum unit 3 Replacing drum motor M Drum motor M is faulty. Replace drum motor M. Detaching and reattaching drum drive unit K and drum drive unit MCY 4 Checking the main charger unit Proper electric current does not flow as the foreign objects are adhered on the high-voltage contact of the main charger roller unit. Clean the high-voltage contact of the main charger roller unit and apply conductive grease to the roller shaft. Detaching and reattaching the main charger roller unit 5 Replacing the main charger roller unit Proper electric current does not flow due to deformation or damage of the high-voltage contact of the main charger roller unit. Replace the main charger roller unit and execute U930. Detaching and reattaching the main charger roller unit 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reinsert the connectors. Replace the wire when it has no continuity. • Main highvoltage PWB - Engine PWB Wiring diagram 7 Replacing the main highvoltage PWB The main high-voltage PWB is faulty. Replace the main high-voltage PWB. Detaching and reattaching the main highvoltage PWB 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C5104 |
| Description: | Main high-voltage error Y |
| Causes: | When the flow-in current with the Vpp variable in 3 steps is measured during the Vpp adjustment, difference between the zero current value and 2nd step current value is less than the reference value. (The Vpp is adjusted at warm-up, before calibration or before print when the in-machine temperature varies largely from the one at the last time Vpp adjustment.) |
| Remedy: | 1 Reinstalling the main highvoltage PWB Proper electric current does not flow as the main charger roller contact is not properly grounded. Correct the main charger roller contact (wire spring) at the inner side of the main high-voltage PWB so that it is firmly grounded. Detaching and reattaching the main highvoltage PWB 2 Checking the drum unit and the developer unit The drum or the drum screw is not rotated properly due to the excessive load. Check if the drum or the drum screw is rotated manually, and replace the drum unit if not rotated. Detaching and reattaching the drum unit 3 Replacing drum motor Y Drum motor Y is faulty. Replace drum motor Y. Detaching and reattaching drum drive unit K and drum drive unit MCY 4 Checking the main charger unit Proper electric current does not flow as the foreign objects are adhered on the high-voltage contact of the main charger roller unit. Clean the high-voltage contact of the main charger roller unit and apply conductive grease to the roller shaft. Detaching and reattaching the main charger roller unit 5 Replacing the main charger roller unit Proper electric current does not flow due to deformation or damage of the high-voltage contact of the main charger roller unit. Replace the main charger roller unit and execute U930. Detaching and reattaching the main charger roller unit 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reinsert the connectors. Replace the wire when it has no continuity. • Main highvoltage PWB - Engine PWB Wiring diagram 7 Replacing the main highvoltage PWB The main high-voltage PWB is faulty. Replace the main high-voltage PWB. Detaching and reattaching the main highvoltage PWB 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C6000 |
| Description: | IH heating error 1 |
| Causes: | The fuser center thermistor temperature does not reach 100°C / 212°F when passing 60s since warm-up starts. Or, the ready display temperature is not detected when passing 420s since the fuser center thermistor temperature reaches 100°C / 212°F during warm-up. |
| Remedy: | 1 Executing U169 The IH setting mismatches the power source specification. Set the fuser destination same as the IH PWB voltage at U169. Executing U169 2 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 3 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 5 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 6 Replacing the fuser unit The temperature cannot be detected properly due to the broken thermostat or the thermistor error. Replace the fuser unit. Detaching and reattaching the fuser unit 7 Replacing the current PWB The current PWB is faulty. Replace the current PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 9 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 10 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. |
| Error code: | C6020 |
| Description: | Fuser center thermistor high temperature error |
| Causes: | The fuser center thermistor detects 240°C / 464°F or more for 1s. |
| Remedy: | 1 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 4 Replacing the fuser unit The temperature cannot be detected properly due to the thermistor error, etc. Replace the fuser unit. Detaching and reattaching the fuser unit 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 6 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 7 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB |
| Error code: | C6030 |
| Description: | Fuser center thermistor broken |
| Causes: | The output from the fuser center thermistor is under 20°C / 68°F level during warm-up. Or, the temperature detected at the fuser center thermistor does not change for 10s after turning the fuser heater on. |
| Remedy: | 1 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 2 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 5 Replacing the fuser unit The temperature is not properly detected due to the broken wire or the thermistor error in the fuser unit. Replace the fuser unit. Detaching and reattaching the fuser unit 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 7 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 8 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB |
| Error code: | C6040 |
| Description: | Fuser heater error |
| Causes: | The fuser center thermistor outputs the abnormal value for 1s continuously. |
| Remedy: | 1 Changing the wall outlet The power voltage descends by 10% or more of the rated voltage when printing. Connect the power cord to a different wall outlet if the power supply voltage descends by 10% or more of the rated voltage. 2 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 3 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 5 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 6 Replacing the fuser unit The temperature is not properly detected due to the broken wire or the thermistor error in the fuser unit. Replace the fuser unit. Detaching and reattaching the fuser unit 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 8 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 9 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB |
| Error code: | C6050 |
| Description: | Fuser center thermistor low temperature error |
| Causes: | The fuser center thermistor detects less than 100°C / 212°F for 1s after warm-up, or during print or standby. |
| Remedy: | 1 Changing the wall outlet The power voltage descends by 10% or more of the rated voltage when printing. Connect the power cord to a different wall outlet if the power supply voltage descends by 10% or more of the rated voltage. 2 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 3 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 5 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 6 Replacing the fuser unit The temperature is not properly detected due to the broken wire or the thermistor error in the fuser unit. Replace the fuser unit. Detaching and reattaching the fuser unit 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 8 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 9 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB 10 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH unit - IH PWB Wiring diagram 11 Replacing the IH unit The IH unit is faulty. Replace the IH unit. Detaching and reattaching the IH unit |
| Error code: | C6200 |
| Description: | Fuser IH ends heating error |
| Causes: | The temperature detected at the fuser edge thermistor does not reach 100°C / 212°F within 60s since warmup starts. The temperature detected at the fuser edge thermistor does not reach the ready display temperature within 60s since it reaches 100°C / 212°F during warm-up. |
| Remedy: | 1 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 2 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 5 Replacing the fuser unit The temperature is not properly detected due to the broken wire or the thermistor error in the fuser unit. Replace the fuser unit. 6 Checking the IH core motor The small size shield plate of the IH core motor does not shift to the proper position. Execute U030 [IH Core] and check the IH core motor rotation. If the motor does not properly operate, repair it. Executing U030 7 Replacing the current PWB The current PWB is faulty. Replace the current PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 9 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 10 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB 11 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH unit - IH PWB Wiring diagram 12 Replacing the IH unit The IH unit is faulty. Replace the IH unit. |
| Error code: | C6220 |
| Description: | Fuser edge thermistor high temperature error |
| Causes: | The fuser edge thermistor detects 240°C / 464°F or more for 1s. |
| Remedy: | 1 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 4 Replacing the fuser unit The temperature is not properly detected due to the broken wire or the thermistor error in the fuser unit. Replace the fuser unit. Detaching and reattaching the fuser unit 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 6 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 7 Checking the IH core motor The small size shield plate of the IH core motor does not shift to the proper position. Execute U030 [IH Core] and check the IH core motor rotation. If the motor does not properly operate, repair it. 8 Replacing the IH unit The IH unit is faulty. Replace the IH unit. Detaching and reattaching the IH unit 9 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB 10 Checking the fuser edge fan motor Dust accumulates on the fuser edge fan motor, or the motor is not properly attached. Clean the front / rear fuser edge fan motors and reattach them. Fan Motors Attachable Direction |
| Error code: | C6230 |
| Description: | Fuser edge thermistor broken |
| Causes: | The fuser edge thermistor detects 37°C / 98°or less for 1s when the fuser center thermistor detects 100°C / 212°F or more for 1s during warm-up. |
| Remedy: | 1 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 2 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 5 Replacing the fuser unit The temperature cannot be detected properly due to the heater broken or the thermistor error. Replace the fuser unit. Detaching and reattaching the fuser unit 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 7 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 8 Checking the IH core motor The small size shield plate of the IH core motor does not shift to the proper position. Execute U030 [IH Core] and check the IH core motor rotation. If the motor does not properly operate, repair it. 9 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH unit - IH PWB Wiring diagram 10 Replacing the IH unit The IH unit is faulty. Replace the IH unit. Detaching and reattaching the IH unit 11 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. |
| Error code: | C6250 |
| Description: | Fuser edge thermistor low temperature error |
| Causes: | The fuser edge thermistor detects less than 100°C / 212°F for 1s during print or standby. |
| Remedy: | 1 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 2 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 5 Replacing the fuser unit The temperature cannot be detected properly due to the heater broken or the thermistor error. Replace the fuser unit. Detaching and reattaching the fuser unit 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 7 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 8 Checking the IH core motor The small size shield plate of the IH core motor does not shift to the proper position. Execute U030 [IH Core] and check the IH core motor rotation. If the motor does not properly operate, repair it. Detaching and reattaching the fuser IH PWB 9 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH unit - IH PWB Wiring diagram 10 Replacing the IH unit The IH unit is faulty. Replace the IH unit. Detaching and reattaching the IH unit 11 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB |
| Error code: | C6400 |
| Description: | Zero-cross signal error • The engine PWB does not detect the zero-crossing signal (Z CROSS SIG) for 5 s. |
| Causes: | Poor contact in the connector terminals. Defective DC power source PWB. Defective engine PWB |
| Remedy: | Poor contact in the connector terminals. Check the connection of connector YC11 on the engine PWB and YC6 on the DC power source PWB, and the continuity across the connector terminals. Repair or replace if necessary. Defective DC power source PWB. Check if the zero-crossing signal is output from YC6-3 on the DC power source PWB. If not, replace the DC power source PCB. Defective engine PWB. Replace the engine PWB if C6400 is detected while YC6-3 on the DC power source PWB outputs the zero-crossing signal. |
| Error code: | C6610 |
| Description: | Fuser release sensor error |
| Causes: | 1. The fuser release sensor does not turn off when passing 5s from the instruction to the fuser release motor to reduce the fuser pressure. 2. The fuser release sensor does not turn on when passing 5s from the instruction to the fuser release motor to increase the fuser pressure. |
| Remedy: | 1 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 2 Checking the motor operation / connection The connector is not properly connected. Or, the wire is faulty. Execute U030 [Fuser Release] and check the fuser release motor operation. If the motor does not properly operate, clean the terminal of the following wire connectors and reconnect them. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB Wiring diagram 3 Replacing the fuser unit The fuser release motor or the fuser release sensor, etc. is faulty. Replace the fuser unit. Detaching and reattaching the fuser unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C6910 |
| Description: | Engine firmware unexpected error |
| Causes: | 1. The engine stable control continued for one hour. 2. The feed motor does not drive when passing 3s or more while the drum motor or developer motor is driving. 3. The only high voltage remote signal turned on while the drum is stopped. 4. The main charge bias turned off while the developer bias turned on. |
| Remedy: | 1 Resetting the main power The power startup delays. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 3 Checking the engine PWB The engine PWB is not properly attached. Or, the connector is not properly connected. Fix the engine PWB with the screw to make sure the grounding and reinsert the connector on the engine PWB all the way. Detaching and reattaching the engine PWB 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C7001 |
| Description: | Toner motor error |
| Causes: | The lock-up is detected 5 times continuously at every 200ms and this continued 30 sets totally (5 times x 30). |
| Remedy: | 1 Replacing the toner container The spiral in the toner container cannot rotate. Check the spiral in the toner container rotates manually. Then check each gear. If it is damaged, replace the toner container. Detaching and reattaching the toner container 2 Checking the toner container drive components The toner container drive parts does not properly operate, or have excessive load. Pull out the toner container and execute U135. Check if the drive gears can rotate smoothly and have no excessive load. If they are faulty, replace them. Executing U135 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. •Toner motor - Engine PWB Wiring diagram 4 Checking the toner motor The toner motor is faulty. Reattach the toner motor. If not repaired, replace the motor. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C7002 |
| Description: | Toner motor C error |
| Causes: | The lock-up is detected 5 times continuously at every 200ms and this continued 30 sets totally (5 times x 30). |
| Remedy: | 1 Replacing the toner container The spiral in the toner container cannot rotate. Check the spiral in the toner container rotates manually. Then check each gear. If it is damaged, replace the toner container. Detaching and reattaching the toner container 2 Checking the toner container drive components The toner container drive parts does not properly operate, or have excessive load. Pull out the toner container and execute U135. Check if the drive gears can rotate smoothly and have no excessive load. If they are faulty, replace them. Executing U135 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Toner motor C - Engine PWB Wiring diagram 4 Checking the toner motor The toner motor is faulty. Reattach the toner motor. If not repaired, replace the motor. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C7003 |
| Description: | Toner motor M error |
| Causes: | The lock-up is detected 5 times continuously at every 200ms and this continued 30 sets totally (5 times x 30). |
| Remedy: | 1 Replacing the toner container The spiral in the toner container cannot rotate. Check the spiral in the toner container rotates manually. Then check each gear. If it is damaged, replace the toner container. Detaching and reattaching the toner container 2 Checking the toner container drive components The toner container drive parts does not properly operate, or have excessive load. Pull out the toner container and execute U135. Check if the drive gears can rotate smoothly and have no excessive load. If they are faulty, replace them. Executing U135 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Toner motor M - Engine PWB Wiring diagram 4 Checking the toner motor The toner motor is faulty. Reattach the toner motor. If not repaired, replace the motor. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C7004 |
| Description: | Toner motor Y error |
| Causes: | The lock-up is detected 5 times continuously at every 200ms and this continued 30 sets totally (5 times x 30). |
| Remedy: | 1 Replacing the toner container The spiral in the toner container cannot rotate. Check the spiral in the toner container rotates manually. Then check each gear. If it is damaged, replace the toner container. Detaching and reattaching the toner container 2 Checking the toner container drive components The toner container drive parts does not properly operate, or have excessive load. Pull out the toner container and execute U135. Check if the drive gears can rotate smoothly and have no excessive load. If they are faulty, replace them. Executing U135 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Toner motor Y - Engine PWB Wiring diagram 4 Checking the toner motor The toner motor is faulty. Reattach the toner motor. If not repaired, replace the motor. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C7101 |
| Description: | Toner sensor error |
| Causes: | The sensor output value is less than 60 or 944 or more for 3s continuously. |
| Remedy: | 1 Checking the toner sensor The toner sensor is faulty. Check the output value of the toner sensor at U155. Executing U155 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the developer unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front PWB - Engine PWB Wiring diagram 4 Replacing the drive gear The drive gears for the developer unit are damaged. (The spiral cannot rotate.) Replace the drive gears for the developer unit. 5 Replacing the developer unit The developer unit (Toner sensor ) is faulty. Replace the developer unit. Detaching and reattaching the developer unit 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7102 |
| Description: | Toner sensor C error |
| Causes: | The sensor output value is less than 60 or 944 or more for 3s continuously. |
| Remedy: | 1 Checking the toner sensor The toner sensor is faulty. Check the output value of the toner sensor at U155. (Go to the next step.) Executing U155 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the developer unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front PWB - Engine PWB Wiring diagram 4 Replacing the drive gear The developer spiral does not rotate since the drive gear is faulty. Replace the drive gears for the developer unit. 5 Replacing the developer unit The developer unit (Toner sensor ) is faulty. Replace the developer unit. Detaching and reattaching the developer unit 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C7103 |
| Description: | Toner sensor M error |
| Causes: | The sensor output value is less than 60 or 944 or more for 3s continuously. |
| Remedy: | 1 Checking the toner sensor The toner sensor is faulty. Check the output value of the toner sensor at U155. (Go to the next step.) Executing U155 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the developer unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front PWB - Engine PWB Wiring diagram 4 Replacing the drive gear The developer spiral does not rotate since the drive gear is faulty. Replace the drive gears for the developer unit. 5 Replacing the developer unit The developer unit (Toner sensor ) is faulty. Replace the developer unit. Detaching and reattaching the developer unit 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7104 |
| Description: | Toner sensor Y error |
| Causes: | The sensor output value is less than 60 or 944 or more for 3s continuously. |
| Remedy: | 1 Checking the toner sensor The toner sensor is faulty. Check the output value of the toner sensor at U155. (Go to the next step.) Executing U155 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the developer unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front PWB - Engine PWB Wiring diagram 4 Replacing the drive gear The developer spiral does not rotate since the drive gear is faulty. Replace the drive gears for the developer unit. 5 Replacing the developer unit The developer unit (Toner sensor ) is faulty. Replace the developer unit. Detaching and reattaching the developer unit 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7200 |
| Description: | Internal thermistor broken (For the internal count) |
| Causes: | The output sampling value from the belt skew detection sensor (in-machine thermistor) exceeds the reference value. (After the abnormal value is detected, the detected temperature is regarded as 20°C / 68°F.) |
| Remedy: | 1 Executing U139 The belt skew detection sensor is faulty. Execute U139 [Ext/Int] to check the external temperature and humidity display. (Go to the next step.) Executing U139 2 Reinstalling the primary transfer belt unit The primary transfer belt unit is not properly installed. Reinstall the primary transfer belt unit so that the connector is firmly connected. Detaching and reattaching the primary transfer belt unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Primary transfer belt unit - Engine PWB Wiring diagram 4 Primary transfer belt unit replacement The belt skew detection sensor is faulty. Replace the primary transfer belt unit. Detaching and reattaching the primary transfer belt unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7221 |
| Description: | LSU thermistor broken |
| Causes: | The input sampling value of the PD PWB (LSU thermistor) exceeds the reference value. (After the error is detected, the detected temperature is regarded as 23°C / 73°F.) |
| Remedy: | 1 Executing U139 The PD PWB is faulty. Execute U139 [LSU] to check the in-machine temperature around the LSU. (Go to the next step.) Executing U139 2 Checking the connection The FFC is not properly connected, or it is faulty. Reconnect the following FFC. If the FFC terminal section is deformed or the FFC is broken, replace the FFC. • PD PWB (Connects to the APC PWB in the LSU) - LSU relay PWB • LSU relay PWB - Engine PWB Wiring diagram 3 Replacing the LSU The LSU (LSU thermistor) is faulty. Replace the LSU. Detaching and reattaching the LSU 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C7222 |
| Description: | LSU thermistor C error |
| Causes: | The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F) |
| Remedy: | 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(CY) (LSU thermistor C) - Main/engine PWB 2 LSU replacement The LSU is faulty. Replace the LSU (CY). 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB. |
| Error code: | C7401 |
| Description: | Developer unit type mismatch error |
| Causes: | "Unit Identification" of the EEPROM in the developer unit does not match the main unit. |
| Remedy: | 1 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. •Developer unit - Front PWB• Front PWB - Engine PWB Wiring diagram 2 Replacing the developer unit The developer unit (EEPROM) is faulty. Replace the developer unit. Detaching and reattaching the developer unit 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 4 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7402 |
| Description: | Developer unit C type mismatch error |
| Causes: | "Unit Identification" of the EEPROM in the developer unit C does not match the main unit. |
| Remedy: | 1 Checking the developer unit The developer unit of the different type is installed. Install the proper developer unit. Detaching and reattaching the developer unit 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. •Developer unit - Front PWB?• Front PWB - Engine PWB Wiring diagram 3 Replacing the developer unit The developer unit (EEPROM) is faulty. Replace the developer unit. 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 5 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7403 |
| Description: | Developer unit M type mismatch error |
| Causes: | "Unit Identification" of the EEPROM in the developer unit M does not match the main unit. |
| Remedy: | 1 Checking the developer unit The developer unit of the different type is installed. Install the proper developer unit. Detaching and reattaching the developer unit 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. •Developer unit - Front PWB • Front PWB - Engine PWB Wiring diagram 3 Replacing the developer unit The developer unit (EEPROM) is faulty. Replace the developer unit. Detaching and reattaching the developer unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 5 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7404 |
| Description: | Developer unit Y type mismatch error |
| Causes: | "Unit Identification" of the EEPROM in the developer unit Y does not match the main unit. |
| Remedy: | 1 Checking the developer unit The developer unit of the different type is installed. Install the proper developer unit. Detaching and reattaching the developer unit 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. •Developer unit - Front PWB• Front PWB - Engine PWB 3 Replacing the developer unit The developer unit (EEPROM) is faulty. Replace the developer unit. Detaching and reattaching the developer unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 5 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7411 |
| Description: | Drum unit type mismatch error |
| Causes: | "Unit Identification" of the EEPROM in drum unit does not match the main unit. |
| Remedy: | 1 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum unit - Front PWB• Front PWB - Engine PWB Wiring diagram 2 Replacing the dum unit The drum unit (EEPROM) is faulty. Replace the drum unit. Detaching and reattaching the drum unit 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7412 |
| Description: | Drum unit C type mismatch error |
| Causes: | "Unit Identification" of the EEPROM in drum unit C does not match the main unit. |
| Remedy: | 1 Checking the drum unit and the developer unit The drum unit of the different type is installed. Install the proper drum unit. 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum unit - Front PWB?• Front PWB - Engine PWB Wiring diagram 3 Replacing the dum unit The drum unit (EEPROM) is faulty. Replace the drum unit. Detaching and reattaching the drum unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 5 Replacing the front PWB The front PWB is faulty. Replace the front PWB. Detaching and reattaching the front PWB 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7413 |
| Description: | Drum unit M type mismatch error |
| Causes: | "Unit Identification" of the EEPROM in drum unit M does not match the main unit. |
| Remedy: | 1 Checking the drum unit and the developer unit The drum unit of the different type is installed. Install the proper drum unit. 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum unit - Front PWB• Front PWB - Engine PWB Wiring diagram 3 Replacing the dum unit The drum unit (EEPROM) is faulty. Replace the drum unit. 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 5 Replacing the front PWB The front PWB is faulty. Replace the front PWB. Detaching and reattaching the front PWB 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7414 |
| Description: | Drum unit Y type mismatch error |
| Causes: | "Unit Identification" of the EEPROM in drum unit Y does not match the main unit. |
| Remedy: | 1 Checking the drum unit and the developer unit The drum unit of the different type is installed. Install the proper drum unit. 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum unit - Front PWB• Front PWB - Engine PWB Wiring diagram 3 Replacing the dum unit The drum unit (EEPROM) is faulty. Replace the drum unit. 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 5 Replacing the front PWB The front PWB is faulty. Replace the front PWB. Detaching and reattaching the front PWB 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7601 |
| Description: | Front ID sensor error (For the internal count) |
| Causes: | • Dark potential error: The sensor output value (FrontDarkP and FrontDardS) is less than 0.15V, or more than 0.80V. • Light potential error: FrontBrightS is less than FrontDarkS, or FrontBrightP is less than Front- DarkP+0.5V. |
| Remedy: | 1 Cleaning the front ID sensor The front ID sensor is dirty. Clean the front ID sensor surface. 2 Checking the ID sensor shutter The ID sensor shutter does not operate properly. Execute U033 [ID Sensor]. If the ID sensor shutter does not properly operate, reattach the cleaning solenoid. Executing U033 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Cleaning solenoid - Relay PWB • Relay PWB - Feed PWB • Feed PWB - Engine PWB Wiring diagram 4 Replacing the cleaning solenoid The cleaning solenoid is faulty. Replace the cleaning solenoid. 5 Checking the front ID sensor The front ID sensor is not properly attached. Reattach the front ID sensor. 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. •Front ID sensor - Feed PWB • Feed PWB - Engine PWB Wiring diagram 7 Replacing the front D sensor The front ID sensor is faulty. Check if the value of U465 [T7 CTD] is fluctuated before and after Calibration, and replace the front ID sensor if it was not fluctuated (uncalibrated) . Executing U465 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 10 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7602 |
| Description: | ID sensor error |
| Causes: | • Dark potential error: The sensor output value (FrontDarkP and FrontDardS) is less than 0.15V, or more than 0.80V. • Light potential error: FrontBrightS is less than FrontDarkS, or FrontBrightP is less than Front- DarkP+0.5V. |
| Remedy: | 1 Cleaning the ID sensor The ID sensor is dirty. Clean the ID sensor surface. 2 Checking the ID sensor shutter The ID sensor shutter does not operate properly. If the ID sensor shutter does not operate properly when executing U033 [ID Sensor] , reattach the cleaning solenoid. Executing U033 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Cleaning solenoid - Relay PWB • Relay PWB - Feed PWB • Feed PWB - Engine PWB Wiring diagram 4 Replacing the cleaning solenoid The cleaning solenoid is faulty. Replace the cleaning solenoid 5 Checking the ID sensor The ID sensor is not properly attached. Reattach the ID sensor. 6 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • ID sensor - Feed PWB 7 Replacing the ID sensor The ID sensor is faulty. Check if the value of "T7 CTD" at U465 fluctuates before and after executing Calibration. If not (no adjustment), replace the ID sensor. Executing U465 8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 9 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 10 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7611 |
| Description: | Bias calibration read value error (Black) |
| Causes: | The ID sensors cannot properly read the patch density on the primary transfer belt when executing Calibration or the color adjustment. |
| Remedy: | 1 Resetting the main power The ID sensor does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 (In case if the printout is light) Checking the developer unit (35ppm or faster models) The developing roller does not contact with the drum. Switch the lock lever up and down and return the developer roller to the setting position. If the developer roller does not return due to the breakage of the lock lever or the failure of the developer roller pressure wire, replace the developer unit. Detaching and reattaching the Developer Unit 3 (In case if the printout is light) Checking the connecting gear of the front cover for the maintenance (25/32PPM models) The developer roller does not contact the drum since it does not properly interlock with the opening and closing operation of the front cover for the maintenance. If the developer roller does not contact the drum even if closing the front cover for the maintenance, reattach the gear connecting to the front cover for the maintenance. 4 (In case if the printout is light) Cleaning / replacing the LSU. The laser does not output properly from the LSU. Or, LSU dustproof glass is dirty. Clean the LSU. If not repaired, replace it. Detaching and reattaching the LSU 5 (In case if the printout is light) Improving the condensation of the drum surface (35ppm or faster models) Condensation on the drum surface Execute the drum refresh. And next, set [On] at U339 [Drum heater] to turn on the drum heater. Adjust/ Maintenanc e Menu (Operation Guide - Section 10) Maintenanc e Mode List 6 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 7 Executing Calibration The last calibration failed. Execute U464 [Calib]. Maintenanc e Mode List 8 Checking the ID sensor shutter The ID sensor shutter does not operate properly. Execute U033 [ID Sensor]. If the ID sensor shutter does not operate properly, reattach the cleaning solenoid. Maintenanc e Mode List 9 Checking the primary transfer unit The primary transfer belt surface is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. Detaching and reattaching the Primary Transfer Unit 10 Checking the ID sensor The ID sensor is not properly attached, or the connector is not properly connected. Reattach the front and rear ID sensors and reconnect the connectors. 11 (When the image is too light) Checking the main high voltage PWB / transfer high voltage PWB Proper current does not flow as the main high voltage PWB or the contact point of the transfer high voltage PWB is faulty. Reattach the main high voltage PWB and the transfer high voltage PWB. 12 (When the image is too light) Checking the drum unit / developer unit / LSU The parts for the drum unit, developer unit and LSU is dirty or worn out. In case if the image is too light, clean the drum unit, developer unit and the LSU. Or, replace them. Maintenanc e parts replacement procedures 13 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version. Firmware Update 14 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor - Feed drive PWB • Feed drive PWB - Engine PWB Service Manual - Section 8 `PWBs` 15 Replacing the feed drive PWB The feed drive PWB is faulty. Replace the feed drive PWB. 16 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the Engine PWB |
| Error code: | C7612 |
| Description: | Bias calibration read value error (Cyan) |
| Causes: | The ID sensors cannot properly read the patch density on the primary transfer belt when executing Calibration or the color adjustment. |
| Remedy: | 1 Resetting the main power The ID sensor does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 (In case if the printout is light) Checking the developer unit (35ppm or faster models) The developing roller does not contact with the drum. Switch the lock lever up and down and return the developer roller to the setting position. If the developer roller does not return due to the breakage of the lock lever or the failure of the developer roller pressure wire, replace the developer unit. Detaching and reattaching the Developer Unit 3 (In case if the printout is light) Checking the connecting gear of the front cover for the maintenance (25/32PPM models) The developer roller does not contact the drum since it does not properly interlock with the opening and closing operation of the front cover for the maintenance. If the developer roller does not contact the drum even if closing the front cover for the maintenance, reattach the gear connecting to the front cover for the maintenance. 4 (In case if the printout is light) Cleaning / replacing the LSU. The laser does not output properly from the LSU. Or, LSU dustproof glass is dirty. Clean the LSU. If not repaired, replace it. Detaching and reattaching the LSU 5 (In case if the printout is light) Improving the condensation of the drum surface (35ppm or faster models) Condensation on the drum surface Execute the drum refresh. And next, set [On] at U339 [Drum heater] to turn on the drum heater. Adjust/ Maintenanc e Menu (Operation Guide - Section 10) Maintenanc e Mode List 6 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 7 Executing Calibration The last calibration failed. Execute U464 [Calib]. Maintenanc e Mode List 8 Checking the ID sensor shutter The ID sensor shutter does not operate properly. Execute U033 [ID Sensor]. If the ID sensor shutter does not operate properly, reattach the cleaning solenoid. Maintenanc e Mode List 9 Checking the primary transfer unit The primary transfer belt surface is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. Detaching and reattaching the Primary Transfer Unit 10 Checking the ID sensor The ID sensor is not properly attached, or the connector is not properly connected. Reattach the front and rear ID sensors and reconnect the connectors. 11 (When the image is too light) Checking the main high voltage PWB / transfer high voltage PWB Proper current does not flow as the main high voltage PWB or the contact point of the transfer high voltage PWB is faulty. Reattach the main high voltage PWB and the transfer high voltage PWB. 12 (When the image is too light) Checking the drum unit / developer unit / LSU The parts for the drum unit, developer unit and LSU is dirty or worn out. In case if the image is too light, clean the drum unit, developer unit and the LSU. Or, replace them. Maintenanc e parts replacement procedures 13 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version. Firmware Update 14 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor - Feed drive PWB • Feed drive PWB - Engine PWB Service Manual - Section 8 `PWBs` 15 Replacing the feed drive PWB The feed drive PWB is faulty. Replace the feed drive PWB. 16 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the Engine PWB |
| Error code: | C7613 |
| Description: | Bias calibration read value error (Magenta) |
| Causes: | The ID sensors cannot properly read the patch density on the primary transfer belt when executing Calibration or the color adjustment. |
| Remedy: | 1 Resetting the main power The ID sensor does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 (In case if the printout is light) Checking the developer unit (35ppm or faster models) The developing roller does not contact with the drum. Switch the lock lever up and down and return the developer roller to the setting position. If the developer roller does not return due to the breakage of the lock lever or the failure of the developer roller pressure wire, replace the developer unit. Detaching and reattaching the Developer Unit 3 (In case if the printout is light) Checking the connecting gear of the front cover for the maintenance (25/32ppm models) The developer roller does not contact the drum since it does not properly interlock with the opening and closing operation of the front cover for the maintenance. If the developer roller does not contact the drum even if closing the front cover for the maintenance, reattach the gear connecting to the front cover for the maintenance. 4 (In case if the printout is light) Cleaning / replacing the LSU. The laser does not output properly from the LSU. Or, LSU dustproof glass is dirty. Clean the LSU. If not repaired, replace it. Detaching and reattaching the LSU 5 (In case if the printout is light) Improving the condensation of the drum surface (35ppm or faster models) Condensation on the drum surface Execute the drum refresh. And next, set [On] at U339 [Drum heater] to turn on the drum heater. Adjust/ Maintenanc e Menu (Operation Guide - Section 10) Maintenanc e Mode List 6 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 7 Executing Calibration The last calibration failed. Execute U464 [Calib]. Maintenanc e Mode List 8 Checking the ID sensor shutter The ID sensor shutter does not operate properly. Execute U033 [ID Sensor]. If the ID sensor shutter does not operate properly, reattach the cleaning solenoid. Maintenanc e Mode List 9 Checking the primary transfer unit The primary transfer belt surface is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. Detaching and reattaching the Primary Transfer Unit 10 Checking the ID sensor The ID sensor is not properly attached, or the connector is not properly connected. Reattach the front and rear ID sensors and reconnect the connectors. 11 (When the image is too light) Checking the main high voltage PWB / transfer high voltage PWB Proper current does not flow as the main high voltage PWB or the contact point of the transfer high voltage PWB is faulty. Reattach the main high voltage PWB and the transfer high voltage PWB. 12 (When the image is too light) Checking the drum unit / developer unit / LSU The parts for the drum unit, developer unit and LSU is dirty or worn out. In case if the image is too light, clean the drum unit, developer unit and the LSU. Or, replace them. Maintenanc e parts replacement procedures 13 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version. Firmware Update 14 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor - Feed drive PWB • Feed drive PWB - Engine PWB Service Manual - Section 8 `PWBs` 15 Replacing the feed drive PWB The feed drive PWB is faulty. Replace the feed drive PWB. 16 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the Engine PWB |
| Error code: | C7614 |
| Description: | Bias calibration read value error (Yellow) |
| Causes: | The ID sensors cannot properly read the patch density on the primary transfer belt when executing Calibration or the color adjustment. |
| Remedy: | 1 Resetting the main power The ID sensor does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 (In case if the printout is light) Checking the developer unit (35ppm or faster models) The developing roller does not contact with the drum. Switch the lock lever up and down and return the developer roller to the setting position. If the developer roller does not return due to the breakage of the lock lever or the failure of the developer roller pressure wire, replace the developer unit. Detaching and reattaching the Developer Unit 3 (In case if the printout is light) Checking the connecting gear of the front cover for the maintenance (25/32PPM models) The developer roller does not contact the drum since it does not properly interlock with the opening and closing operation of the front cover for the maintenance. If the developer roller does not contact the drum even if closing the front cover for the maintenance, reattach the gear connecting to the front cover for the maintenance. 4 (In case if the printout is light) Cleaning / replacing the LSU. The laser does not output properly from the LSU. Or, LSU dustproof glass is dirty. Clean the LSU. If not repaired, replace it. Detaching and reattaching the LSU 5 (In case if the printout is light) Improving the condensation of the drum surface (35ppm or faster models) Condensation on the drum surface Execute the drum refresh. And next, set [On] at U339 [Drum heater] to turn on the drum heater. Adjust/ Maintenanc e Menu (Operation Guide - Section 10) Maintenanc e Mode List 6 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 7 Executing Calibration The last calibration failed. Execute U464 [Calib]. Maintenanc e Mode List 8 Checking the ID sensor shutter The ID sensor shutter does not operate properly. Execute U033 [ID Sensor]. If the ID sensor shutter does not operate properly, reattach the cleaning solenoid. Maintenanc e Mode List 9 Checking the primary transfer unit The primary transfer belt surface is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. Detaching and reattaching the Primary Transfer Unit 10 Checking the ID sensor The ID sensor is not properly attached, or the connector is not properly connected. Reattach the front and rear ID sensors and reconnect the connectors. 11 (When the image is too light) Checking the main high voltage PWB / transfer high voltage PWB Proper current does not flow as the main high voltage PWB or the contact point of the transfer high voltage PWB is faulty. Reattach the main high voltage PWB and the transfer high voltage PWB. 12 (When the image is too light) Checking the drum unit / developer unit / LSU The parts for the drum unit, developer unit and LSU is dirty or worn out. In case if the image is too light, clean the drum unit, developer unit and the LSU. Or, replace them. Maintenanc e parts replacement procedures 13 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version. Firmware Update 14 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor - Feed drive PWB • Feed drive PWB - Engine PWB Service Manual - Section 8 `PWBs` 15 Replacing the feed drive PWB The feed drive PWB is faulty. Replace the feed drive PWB. 16 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the Engine PWB |
| Error code: | C7620 |
| Description: | Automatic color registration error |
| Causes: | 1. The patch print position on the primary transfer belt is not within the readable area by the ID sensor. 2. The primary transfer belt surface is dirty, or the patch print density is too light. |
| Remedy: | 1 Resetting the main power The ID sensor does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Executing Calibration The last calibration failed. Execute U464 [Calib]. Maintenanc e Mode List 3 (In case if the printout is light) Checking the developer unit (35ppm or faster models) The developing roller does not contact with the drum. Switch the lock lever up and down and return the developer roller to the setting position. If the developer roller does not return due to the breakage of the lock lever or the failure of the developer roller pressure wire, replace the developer unit. Detaching and reattaching the Developer Unit 4 (In case if the printout is light) Checking the connecting gear of the front cover for the maintenance (25/32PPM models) The developer roller does not contact the drum since it does not properly interlock with the opening and closing operation of the front cover for the maintenance. If the developer roller does not contact the drum even if closing the front cover for the maintenance, reattach the gear connecting to the front cover for the maintenance. 5 (In case if the printout is light) Cleaning / replacing the LSU. The laser does not output properly from the LSU. Or, LSU dustproof glass is dirty. Clean the LSU. If not repaired, replace it. Detaching and reattaching the LSU 6 (In case if the printout is light) Improving the condensation of the drum surface (35ppm or faster models) Condensation on the drum surface Execute the drum refresh. And next, set [On] at U339 [Drum heater] to turn on the drum heater. Adjust/ Maintenanc e Menu (Operation Guide - Section 10) Maintenanc e Mode List 7 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 8 Checking the ID sensor shutter The ID sensor shutter does not operate properly. Execute U033 [ID Sensor]. If the ID sensor shutter does not operate properly, reattach the cleaning solenoid. Maintenanc e Mode List 9 Checking the primary transfer unit The primary transfer belt surface is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. Detaching and reattaching the Primary Transfer Unit 10 (When the image is too light) Checking the main high voltage PWB / transfer high voltage PWB Proper current does not flow as the main high voltage PWB or the contact point of the transfer high voltage PWB is faulty. Reattach the main high voltage PWB and the transfer high voltage PWB. 11 (When the color registration occurs) Checking the LSU / drum unit LSU or drum unit is not installed correct position. Or, LSU is faulty. If the color registration occurs, reinstall the LSU and the drum unit at the proper position. If not repaired, replace the LSU. Detaching and reattaching the Drum Unit Detaching and reattaching the LSU 12 Checking the ID sensor The ID sensor is not properly attached, or the connector is not properly connected. Reattach the front and rear ID sensors and reconnect the connectors. 13 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version. Firmware Update 14 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor - Feed drive PWB • Feed drive PWB - Engine PWB Service Manual - Section 8 `PWBs` 15 Replacing the feed drive PWB The feed drive PWB is faulty. Replace the feed drive PWB. 16 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the Engine PWB |
| Error code: | C7800 |
| Description: | Outer thermistor broken (For the internal count) |
| Causes: | The external temperature sensor (external thermistor) cannot be accessed. No response is received from the external thermistor 5 times continuously for 5ms or more when accessing the external thermistor. |
| Remedy: | 1 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Room temperature sensor - Front PWB?• Front PWB - Engine PWB Wiring diagram 2 Replacing the external temperature sensor The external temperature sensor is faulty. Replace the external temperature sensor. 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7901 |
| Description: | Drum unit EEPROM error |
| Causes: | The EEPROM in the drum unit cannot be accessed. 1. No response from the device is detected for 5s or more 5 times continuously when reading / writing the data. 2. Data written in 2 points do not match 8 times continuously. 3. Write data and read data does not match 8 times continuously. |
| Remedy: | 1 Resetting the main power The data stored in the EEPROM in the drum unit is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Reinstalling the drum unit The drum unit is not properly installed. Reinstall drum unit BK so that the connector firmly connects. Detaching and reattaching the drum unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum unit - Front PWB • Front PWB - Engine PWB 4 Replacing the dum unit The EEPROM in the drum unit is faulty. Replace the drum unit. Detaching and reattaching the drum unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7902 |
| Description: | Drum unit C EEPROM error |
| Causes: | The EEPROM in the drum unit cannot be accessed. 1. No response from the device is detected for 5s or more 5 times continuously when reading / writing the data. 2. Data written in 2 points do not match 8 times continuously. 3. Write data and read data does not match 8 times continuously. |
| Remedy: | 1 Resetting the main power The data stored in the EEPROM in the drum unit is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Reinstalling the drum unit The drum unit is not properly installed. Reinstall drum unit BK so that the connector firmly connects. Detaching and reattaching the drum unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum unit - Front PWB • Front PWB - Engine PWB 4 Replacing the dum unit The EEPROM in the drum unit is faulty. Replace the drum unit. Detaching and reattaching the drum unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7903 |
| Description: | Drum unit M EEPROM error |
| Causes: | The EEPROM in the drum unit cannot be accessed. 1. No response from the device is detected for 5s or more 5 times continuously when reading / writing the data. 2. Data written in 2 points do not match 8 times continuously. 3. Write data and read data does not match 8 times continuously. |
| Remedy: | 1 Resetting the main power The data stored in the EEPROM in the drum unit is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Reinstalling the drum unit The drum unit is not properly installed. Reinstall drum unit BK so that the connector firmly connects. Detaching and reattaching the drum unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum unit - Front PWB?• Front PWB - Engine PWB 4 Replacing the dum unit The EEPROM in the drum unit is faulty. Replace the drum unit. Detaching and reattaching the drum unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7904 |
| Description: | Drum unit Y EEPROM error |
| Causes: | The EEPROM in the drum unit cannot be accessed. 1. No response from the device is detected for 5s or more 5 times continuously when reading / writing the data. 2. Data written in 2 points do not match 8 times continuously. 3. Write data and read data does not match 8 times continuously. |
| Remedy: | 1 Resetting the main power The data stored in the EEPROM in the drum unit is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Reinstalling the drum unit The drum unit is not properly installed. Reinstall drum unit BK so that the connector firmly connects. Detaching and reattaching the drum unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum unit - Front PWB?• Front PWB - Engine PWB 4 Replacing the dum unit The EEPROM in the drum unit is faulty. Replace the drum unit. Detaching and reattaching the drum unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7911 |
| Description: | Developer unit EEPROM error |
| Causes: | The toner sensor (EEPROM) in the developing unit cannot be accessed. 1. No response from the device is detected for 5s or more 5 times continuously at read/write. 2. Data written in 2 points do not match 8 times continuously. 3. Write data and read data does not match 8 times continuously. |
| Remedy: | 1 Resetting the main power The data in the toner sensor (EEPROM) of the developer unit is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the drum unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer unit - Front PWB • Front PWB - Engine PWB Wiring diagram 4 Replacing the developer unit The toner sensor (EEPROM) of the developer unit is faulty. Replace the developer unit. Detaching and reattaching the developer unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7912 |
| Description: | Developer unit C EEPROM error |
| Causes: | The toner sensor (EEPROM) in the developing unit C cannot be accessed. 1. No response from the device is detected for 5s or more 5 times continuously at read/write. 2. Data written in 2 points do not match 8 times continuously. 3. Write data and read data does not match 8 times continuously. |
| Remedy: | 1 Resetting the main power The data in the toner sensor (EEPROM) of the developer unit is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the developer unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer unit C - Front PWB • Front PWB - Engine PWB 4 Replacing the developer unit The toner sensor (EEPROM) of the developer unit is faulty. Replace the developer unit. Detaching and reattaching the developer unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7913 |
| Description: | Developer unit M EEPROM error |
| Causes: | The toner sensor (EEPROM) in the developing unit M cannot be accessed. 1. No response from the device is detected for 5s or more 5 times continuously at read/write. 2. Data written in 2 points do not match 8 times continuously. 3. Write data and read data does not match 8 times continuously. |
| Remedy: | 1 Resetting the main power The data in the toner sensor (EEPROM) of the developer unit is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the developer unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer unit M - Front PWB • Front PWB - Engine PWB 4 Replacing the developer unit The toner sensor (EEPROM) of the developer unit is faulty. Replace the developer unit. Detaching and reattaching the developer unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7914 |
| Description: | Developer unit Y EEPROM error |
| Causes: | The toner sensor (EEPROM) in the developing unit Y cannot be accessed. 1. No response from the device is detected for 5s or more 5 times continuously at read/write. 2. Data written in 2 points do not match 8 times continuously. 3. Write data and read data does not match 8 times continuously. |
| Remedy: | 1 Resetting the main power The data in the toner sensor (EEPROM) of the developer unit is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the developer unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer unit M - Front PWB • Front PWB - Engine PWB 4 Replacing the developer unit The toner sensor (EEPROM) of the developer unit is faulty. Replace the developer unit. Detaching and reattaching the developer unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C9180 |
| Description: | DP feed-shift motor error Object: Mechanically reversed DP with the DP feed belt Remarks: When detecting the DP feed-shift motor error (C9180) (up to 2 times), display J9002. |
| Causes: | HP can`t be detected even after the retrying process for the HP detection of the DP feed-shift guide for 3 times continuously. * HP detection of the DP feed-shift guide: When the DP feed-shift motor moves to HP, if HP can`t be detected even driving the DP feed-shift motor for 1 round, the retry is done. |
| Remedy: | 1 Removing the original The original accordion jam in the guide between the DP reversing tray and the DP registration roller (The position is not visible when the DP upper cover is opened) Remove the original which is stuck in the guide between the DP reversing tray and DP registration roller. 2 Cleaning the original conveying guide. Sticky foreign objects adhere to the original conveying guide Clean the original conveying guide. 3 Resetting the main power The DP feed-shift motor is not controlled correctly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 4 Checking the DP feed-shift motor The DP feed-shift motor is not rotated correctly. Or, there is an excess load. After removing the DP feed-shift motor and repair it by rotating the drive section manually, reattach it. 5 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the connector terminal of the wire and reconnect. If there is no continuity, replace the wire. EDP feed-shift motor - DP PWB EDP feed-shift sensor - DP PWB Service Manual - Section 8 `PWBs` 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the DP feed-shift motor The DP feed-shift motor is faulty. Replace the DP feed-shift motor. 8 Checking the DP feed-shift sensor The DP feed-shift sensor is not attached properly or faulty. Reattach the DP feed-shift sensor. If not repaired, replace it. 9 Replacing the DP PWB The DP PWB is faulty. Replace the DP PWB. Detaching and reattaching the DF PWB |
| Error code: | C9540 |
| Description: | Backup data error |
| Causes: | When multiple parts are replaced at the same time, the internal data is changed and it interferes with the machine operation. Consequently, the main unit cannot recover. |
| Remedy: | 1 Checking the PWB Multiple PWBs were replaced at the same time. Recover to the original, if 2 or more of the following related parts were replaced at the same time. • Related parts: Memory, each PWB 2 Checking the unit Multiple units were replaced at the same time. Be sure not to perform the following works at the same time when the memory or each PWB is replaced. • Replacing the drum unit or the developer unit • Relocating the drum units to other colorspositioninsideamainunit` |
| Error code: | F000 |
| Description: | Communication error between the main unit and CPU |
| Causes: | The panel cannot be detected since the CPU communication between the main PWB and the operation panel main PWB is unavailable. |
| Remedy: | 1 Resetting the main power The communication between the main PWB and the operation panel main PWB is faulty. Remove the original and check the sensor. Next, turn off the power switch and main switch. Then, turn on the main switch and power switch when passing 5 seconds. 2 Checking the connection The connector is not properly connected. The wire or the SATA cable is faulty. Clean the terminal of the following SATA cable connector and the wire connectors and reconnect the connectors. If there is no continuity, replace the SATA cable or the wire. • Main PWB - Operation panel main PWB Wiring diagram 3 Executing U021 The backup RAM data is faulty. Execute U021 to initialize the backup RAM data. Executing U021 4 Replacing the main PWB The main PWB is faulty. Replace the main PWB. 5 Replacing the operation panel main PWB The operation panel main PWB is faulty. Replace the panel main PWB. |
| Error code: | F010 |
| Description: | Program read error (SSD) |
| Causes: | The garbled 2bit data was detected during the program read from the flash memory. |
| Remedy: | 1 (When the service call error appears after replacing the SSD) Replacing the SSD along the correct procedures The firmware is not stored in the SSD. Insert the USB memory device containing all released firmware into the main unit, and turn the main power on. Firmware Update 2 Checking the SSD (if lit after replacing the SSD) An SSD out of specification is installed. Install the SSD matching the memory capacity specification. 3 Resetting the main power The communication between the main PWB and the operation panel main PWB is faulty. Remove the original and check the sensor. Next, turn off the power switch and main switch. Then, turn on the main switch and power switch when passing 5 seconds. 4 Checking the SSD The SSD is not properly attached. Check if the SSD terminal is not faulty and clean it. Then, reinstall the SSD. 5 Checking the connection The connector is not properly connected. The wire or the SATA cable is faulty. Clean the terminal of the following SATA cable connector and the wire connectors and reconnect the connectors. If there is no continuity, replace the SATA cable or the wire. • Main PWB - Operation panel main PWB Wiring diagram 6 Executing U021 The backup RAM data is faulty. Execute U021 to initialize the backup RAM data. Executing U021 7 Replacing the SSD The SSD is faulty. Backup the data in the SSD at U026. Then, replace the SSD and turn the main power on while installing the USB memory storing the firmware for the affected model n the main unit. 8 Replacing the main PWB The main PWB is faulty. Replace the main PWB. |
| Error code: | F020 |
| Description: | System memory error (RAM reading/writing error or CPU memory error) |
| Causes: | The error appears during the reading/writing check of the RAM for the CPU when the main unit starts up. |
| Remedy: | 1 Resetting the main power The communication between the main PWB and the operation panel main PWB is faulty. Remove the original and check the sensor. Next, turn off the power switch and main switch. Then, turn on the main switch and power switch when passing 5 seconds. 2 Executing U021 The backup RAM data is faulty. Execute U021 to initialize the backup RAM data. Executing U021 3 Checking the main PWB The connector or the FFC is not properly connected. The wire, the FFC or the PWB is faulty. Clean the connectors on the main PWB and the FFC terminal. Then, reconnect the wire connector and the FFC. At that time, if the wire is pinched by other parts or it is damaged, repair or replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. If the issue is not resolved, replace the main PWB. |
| Error code: | F040 |
| Description: | Option installation error |
| Causes: | The size of the attached main memory is 2 GB when the DSDF is installed. |
| Remedy: | Main memory Replace the main memory with a 4 GB one. DSDF • Remove the DSDF. • Replace the DSDF with an RADF. |
| Error code: | F050 |
| Description: | Engine main program error |
| Causes: | The engine program cannot start up. |
| Remedy: | 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 2 Resetting the main power The print engine ROM checksum is faulty. Remove the original and check the sensor. Next, turn off the power switch and main switch. Then, turn on the main switch and power switch when passing 5 seconds. 3 Checking the EEPROM The EEPROM is not properly attached. Reattach the EEPROM. 4 Checking the engine PWB The connector or the FFC is not properly connected. The wire, the FFC or the PWB is faulty. Clean the connectors on the engine PWB and the FFC terminal. Then, reconnect the wire connector and the FFC. At that time, if the wire is pinched by other parts or it is damaged, repair or replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. If the issue is not resolved, replace the engine PWB. |
| Error code: | F12X |
| Description: | An error is detected at the Scan control section |
| Remedy: | 1) Check connection of the harness (Scan/DP - Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the Scan/DP board and check function. 5) Replace the main board and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F14D |
| Description: | System Error |
| Causes: | An error in the FAX control section is detected. |
| Remedy: | 1 Reinstalling the firmware The firmware is faulty. Reinstall the firmware. 2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • FAX PWB - Main/engine PWB 3 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. 4 Replacing the main/engine PWB The main/engine PWB is faulty. Replace the main/engine PWB. |
| Error code: | F14X |
| Description: | An error is detected at the FAX control section |
| Remedy: | 1) Check connection of the harness (FAX - Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Execute the U671 Clear FAX back up data (FAX DIMM clear) and check function. (Take cae of the received data since it is cleared) 5) Replace the FAX_DIMM and check function. 6) Replace the FAX board and check function. 7) Replace the main board and check function. 8) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F15X |
| Description: | An error is detected at the authentication device control section |
| Remedy: | 1) Check connection of the harness (Authentication device - Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the main board and check function. 5) Replace the HDD and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F17X |
| Description: | An error is detected at the print data control section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F18X |
| Description: | An error is detected at the Video control secion |
| Remedy: | 1) Check connection of the harness (Engine - Main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the engine board and check function. 5) Replace the main board and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F1DX |
| Description: | An error is detected at the Image memory management section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. *The F1D4 error is RAM allocation error. -1Check it with the U340 -2Initialize the setting valued with the U021 |
| Error code: | F21X, F22X, F23X |
| Description: | An error is detected at the Image processing section |
| Remedy: | 1) Check contact of the DDR memory and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the main board and check function. 5) Replace the HDD and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F24X |
| Description: | An error is detected at the System management section |
| Remedy: | 1) Check contact of the DDR memory and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the main board and check function. 5) Replace the HDD and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F25X |
| Description: | An error is detected at the Network management section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Retrieve the USBLOG and contact the Service Administratuve Division. (or retrieve the packet capture data depending on the reult of analysis) |
| Error code: | F26X ... F2AX |
| Description: | An error is detected at the System management section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F2BX ... F32X |
| Description: | An error is detected at the Network control section |
| Causes: | [Main body to External network] Ethernet connector |
| Remedy: | 1. Format the HDD and check function. (U024 FULL formatting) * 2. Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3. Replace the Main PWB and check function. 4. Retrieve the USBLOG and the packet capture data and contact the Service Administratuve Division. *: HDD standard model only |
| Error code: | F33X |
| Description: | An error is detected at the Scan management section |
| Remedy: | 1) Check connection of the harness (Scan/DP board - main board) and connectors and check function. 2) Format the HDD and check function. (U024 FULL formatting) 3) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 4) Replace the Scan/DP board and check function. 5) Replace the main board and check function. 6) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F34X |
| Description: | An error is detected at the Panel management section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F35X |
| Description: | An error is detected at the Print control section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F38X |
| Description: | An error is detected at the Authentication/permit management section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F3AX ... F45X |
| Description: | An error is detected at the Entity management section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F46X |
| Description: | An error is detected at the Print image process section |
| Remedy: | 1) Replace the main board and check function. 2) Retrieve the USBLOG (or retrieve the print capture data by case) |
| Error code: | F47X, F48X |
| Description: | Abnormality detecting of an image editing processing part |
| Remedy: | (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model |
| Error code: | F4DX |
| Description: | An error is detected at the Entity control section |
| Remedy: | 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division |
| Error code: | F4FX |
| Description: | An error is detected at the Job control section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F50X |
| Description: | An error is detected at the FAX control section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F52X ... F57X |
| Description: | Abnormality detecting in a JOB execution part |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | F63X |
| Description: | An error is detected at the Device control section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F68X |
| Description: | An error is detected at the Storage device control section |
| Remedy: | 1) Format the HDD and check function. (U024 FULL formatting) 2) Execute the U021 Memory initializing to initialize the controller backup memory and check function. 3) Replace the main board and check function. 4) Replace the HDD and check function. 5) Retrieve the USBLOG and contact the Service Administrative Division. |
| Error code: | F90X |
| Description: | Abnormality detecting in the extension application service part |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | F93X |
| Description: | Abnormality detecting in the extension application management part |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | F9FX |
| Description: | Abnormality detecting in the extension application various service part |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | FC0X |
| Description: | Abnormality detecting in system application |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | FCAX |
| Description: | Abnormality detecting in Print application |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | FD4X |
| Description: | Abnormality detecting in Box application |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | FD9X |
| Description: | Abnormality detecting in FAX application |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | FDEX |
| Description: | Abnormality detecting in maintenance application |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
| Error code: | FF7X |
| Description: | Abnormality detecting in a report creation part |
| Causes: | Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition. [Controller problem] Resolution is only power off / On. |
| Remedy: | (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model |
Парткод
Название
Kyocera Блок фотобарабана
Kyocera Блок проявки голубой
Kyocera Блок проявки черный
Kyocera Блок проявки пурпурный
Kyocera Блок проявки желтый
Kyocera Узел термозакрепления (печка)
Kyocera Сервисный комплект для автоподатчика
Kyocera Сервисный комплект
Kyocera Тонер-картридж голубой
Kyocera Тонер-картридж черный
Kyocera Тонер-картридж пурпурный
Kyocera Тонер-картридж желтый
