Kyocera KM-P4850w
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Коды ошибок
C0110
C0210
C0220
C0310
C0620
C0800
C0850
C1300
C2201
C5100
C5110
C5500
C5650
C6000
C6020
C6200
C6220
C6400
C7101
C7200
Описание
| Error code: | C0110 |
| Description: | Backup memory data problem (main PWB) • Data in the specified area of the backup memory does not match the specified values. |
| Causes: | Problem with the backup memory data. Defective main PWB. |
| Remedy: | Problem with the backup memory data. Run maintenance item U021 to set the contents of the backup memory data again. Defective main PWB. If the C0110 is displayed after initializing the backup memory, replace the main PWB and check for correct operation. |
| Error code: | C0210 |
| Description: | CPU communication problem • Synchronization cannot be taken between the main CPU and engine CPU. |
| Causes: | Defective main PWB. Poor contact in the connector terminals. Defective engine PWB. |
| Remedy: | Defective main PWB. Replace the main PWB. Poor contact in the connector terminals. Check the connection of connector YC1 on the main PWB and YC1 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary. Defective engine PWB. Replace the engine PWB. |
| Error code: | C0220 |
| Description: | CPU communication problem • Synchronization cannot be taken between the main CPU and scanner CPU. |
| Causes: | Defective main PWB. Poor contact in the connector terminals. Defective scanner PWB. |
| Remedy: | Defective main PWB. Replace the main PWB. Poor contact in the connector terminals. Check the connection of connector YC2 on the engine PWB and YC5 on the scanner PWB, and the continuity across the connector terminals. Repair or replace if necessary. Defective scanner PWB. Replace the scanner PWB. |
| Error code: | C0310 |
| Description: | HDC communication error • Retry was conducted 50 times after data was sent but there was still no response. |
| Causes: | The engine main PCB or IPU PCB is defective. |
| Remedy: | Replace the engine main PCB or the IPU PCB and check for correct operation. |
| Error code: | C0620 |
| Description: | 4th & 5th mirror drive problem |
| Causes: | DIMM installed incorrectly. Defective main PWB. |
| Remedy: | DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly. Defective main PWB. Replace the main PWB and check for correct operation. |
| Error code: | C0800 |
| Description: | Image processing error |
| Causes: | The print sequence jam (J010x) was detected 2 times continuously. |
| Remedy: | 1 Checking the image data The image data is faulty. When this issue occurs only when handling the certain image data, check if the image data is faulty. 2 Checking the situation The printing operation of the certain file is faulty. Acquire the jobs log if the phenomenon can be reproduced by specifying the job when the error was detected.` 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Reinsert all the connectors on the main PWB. If the wire is pinched by other parts or it is damaged, repair or replace the wire. Detaching and reattaching the main PWB 4 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching and reattaching the main PWB |
| Error code: | C0850 |
| Description: | TPM security chip error |
| Causes: | TPM is not accessible or an access error occurs after installing the security kit |
| Remedy: | 1 Reset the main power Main PWB does not operate properly Turn the power switch and main power switch off. Turn the power switch and main power switch on after passing 5s 2 Upgrading the firmware The firmware version is not the latest Upgrade the firmware to the latest version 3 Replacing main PWB Main PWB is faulty Replace main PWB |
| Error code: | C1300 |
| Description: | Cutter motor error • The cutter has not returned to its home position after a certain amount of time (900 ms) when the main switch is turned on or when the detachable unit, eject cover or lower right cover is opened/closed. |
| Causes: | The cutter motor connector terminals are loosely connected or are making poor contact. The cutter motor does not operate correctly. The left or right cutter home position switch is defective. The engine main PCB is defective. |
| Remedy: | Reinsert the connector. Also check for continuity across the terminal wire and if none, remedy or replace the cutter unit. Replace the cutter unit. Replace the cutter unit. Replace the engine main PCB and check for correct operation. |
| Error code: | C2201 |
| Description: | Drum motor steady-state error |
| Causes: | The ready signal is at the H level for 1s continuously after the drum motor became stable. |
| Remedy: | 1 Checking the drum motor The drum motor drive is faulty. Execute U030 [Process] and check the drum motor operation. Check if the drive gears rotate smoothly and have no excessive load. Then, apply grease to the frictional parts and repair the parts. Executing U030 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum motor - Feed PWB • Feed PWB - Engine PWB Wiring diagram 3 Checking the drum unit and the developer unit The drum unit is faulty. Check if the drum or the drum screw rotates manually, and if not, replace drum unit. Detaching and reattaching the drum unit 4 Checking the drum motor The drum motor is faulty. Replace the drum motor. Detaching and reattaching the drum drive unit 5 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB |
| Error code: | C5100 |
| Description: | Main high-voltage error • While the main high-voltage output remote signal is on, an alarm signal is detected continuously for 400 ms. |
| Causes: | Defective high voltage PWB. Leak of main high-voltage. Poor contact in connector terminals. |
| Remedy: | Defective high voltage PWB. Replace the high voltage PWB and check for correct operation. Leak of main highvoltage. Check the main charger unit and replace if necessary. Poor contact in connector terminals. Check the connection of connector YC7 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary. |
| Error code: | C5110 |
| Description: | Transfer high-voltage error Transfer short detection signal was input to CN3-3 on the engine main PCB when the transfer high-voltage REM signal was on. |
| Causes: | The transfer charger wire or separation charger wire is broken. A foreign matter is adhering to the transfer charger wire or separation charger wire. The ST high-voltage transformer connector terminals are loosely connected or are making poor contact. The ST high-voltage transformer is defective. |
| Remedy: | Replace the transfer charger wire or the separation charger wire. Clean the transfer charger wire or the separation charger wire. Reinsert the connector. Also check for continuity across the terminal wire and if none, remedy or replace the wire. Replace the ST high-voltage transformer and check for correct operation. |
| Error code: | C5500 |
| Description: | Drum surface potential sensor problem 1 • The sensor output is 0.5 V or less when MC REM signal is turned on. |
| Causes: | Poor contact in the drum surface potential sensor connector terminals. Defective drum surface potential sensor. Defective high voltage PWB. Defective engine PWB. |
| Remedy: | Poor contact in the drum surface potential sensor connector terminals. Check the connection of connector YC5 on the engine PWB. Reinsert the connector. Also check for continuity within the connector cable. If none, repair or replace the cable. Defective drum surface potential sensor. Replace the drum surface potential sensor. Defective high voltage PWB. Replace the high voltage PWB and check for correct operation. Defective engine PWB. Replace the engine PWB and check for correct operation. |
| Error code: | C5650 |
| Description: | Dark potential error Surface potential is still not within the effective range for target potential after surface potential correction is executed 10 times. |
| Causes: | The drum surface potential sensor connector terminals are loosely connected or make poor contact. The drum surface potential sensor is defective. The drum surface potential PCB is defective. The main charger wire is broken. The main charger grid is broken. The main high-voltage transformer connector terminals are loosely connected or are making poor contact. The main high-voltage transformer is defective. The engine main PCB is defective |
| Remedy: | Check for continuity across the connector terminals and remedy if necessary. Replace the drum surface potential sensor and the drum surface potential PCB and check for correct operation. Replace the drum surface potential sensor and the drum surface potential PCB and check for correct operation. Replace the main charger wire. Replace the main charger grid. Reinsert the connector. Also check for continuity across the terminal wire and if none, remedy or replace the wire. Replace the main high-voltage transformer and check for correct operation. Replace the engine main PCB and check for correct operation. |
| Error code: | C6000 |
| Description: | IH heating error 1 |
| Causes: | The fuser center thermistor temperature does not reach 100°C / 212°F when passing 60s since warm-up starts. Or, the ready display temperature is not detected when passing 420s since the fuser center thermistor temperature reaches 100°C / 212°F during warm-up. |
| Remedy: | 1 Executing U169 The IH setting mismatches the power source specification. Set the fuser destination same as the IH PWB voltage at U169. Executing U169 2 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 3 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 5 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 6 Replacing the fuser unit The temperature cannot be detected properly due to the broken thermostat or the thermistor error. Replace the fuser unit. Detaching and reattaching the fuser unit 7 Replacing the current PWB The current PWB is faulty. Replace the current PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 9 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 10 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. |
| Error code: | C6020 |
| Description: | Fuser center thermistor high temperature error |
| Causes: | The fuser center thermistor detects 240°C / 464°F or more for 1s. |
| Remedy: | 1 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 4 Replacing the fuser unit The temperature cannot be detected properly due to the thermistor error, etc. Replace the fuser unit. Detaching and reattaching the fuser unit 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 6 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 7 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB |
| Error code: | C6200 |
| Description: | Fuser IH ends heating error |
| Causes: | The temperature detected at the fuser edge thermistor does not reach 100°C / 212°F within 60s since warmup starts. The temperature detected at the fuser edge thermistor does not reach the ready display temperature within 60s since it reaches 100°C / 212°F during warm-up. |
| Remedy: | 1 Removing foreign material There is foreign material between the fuser unit and the IH unit. Or, foreign material adheres on the heat roller. Remove foreign objects if they are in between the fuser unit and the IH unit or on the heat roller. After that, reinstall the fuser unit. Detaching and reattaching the fuser unit 2 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 4 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 5 Replacing the fuser unit The temperature is not properly detected due to the broken wire or the thermistor error in the fuser unit. Replace the fuser unit. 6 Checking the IH core motor The small size shield plate of the IH core motor does not shift to the proper position. Execute U030 [IH Core] and check the IH core motor rotation. If the motor does not properly operate, repair it. Executing U030 7 Replacing the current PWB The current PWB is faulty. Replace the current PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 9 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 10 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB 11 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH unit - IH PWB Wiring diagram 12 Replacing the IH unit The IH unit is faulty. Replace the IH unit. |
| Error code: | C6220 |
| Description: | Fuser edge thermistor high temperature error |
| Causes: | The fuser edge thermistor detects 240°C / 464°F or more for 1s. |
| Remedy: | 1 Reinstalling the fuser unit The connector of the fuser unit is not properly connected. Check if the pins of the connector of the fuser unit are not bent, and correct the pins if bent. If there is no problem at the pins, reinstall the fuser unit so that the connector is firmly connected. Detaching and reattaching the fuser unit 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Connector of the fuser unit - Engine PWB • Connector of the fuser unit - IH PWB • IH PWB - Engine PWB • IH PWB - Feed PWB Wiring diagram 4 Replacing the fuser unit The temperature is not properly detected due to the broken wire or the thermistor error in the fuser unit. Replace the fuser unit. Detaching and reattaching the fuser unit 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching and reattaching the engine PWB 6 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 7 Checking the IH core motor The small size shield plate of the IH core motor does not shift to the proper position. Execute U030 [IH Core] and check the IH core motor rotation. If the motor does not properly operate, repair it. 8 Replacing the IH unit The IH unit is faulty. Replace the IH unit. Detaching and reattaching the IH unit 9 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. Detaching and reattaching the fuser IH PWB 10 Checking the fuser edge fan motor Dust accumulates on the fuser edge fan motor, or the motor is not properly attached. Clean the front / rear fuser edge fan motors and reattach them. Fan Motors Attachable Direction |
| Error code: | C6400 |
| Description: | Zero-cross signal error • The engine PWB does not detect the zero-crossing signal (Z CROSS SIG) for 5 s. |
| Causes: | Poor contact in the connector terminals. Defective DC power source PWB. Defective engine PWB |
| Remedy: | Poor contact in the connector terminals. Check the connection of connector YC11 on the engine PWB and YC6 on the DC power source PWB, and the continuity across the connector terminals. Repair or replace if necessary. Defective DC power source PWB. Check if the zero-crossing signal is output from YC6-3 on the DC power source PWB. If not, replace the DC power source PCB. Defective engine PWB. Replace the engine PWB if C6400 is detected while YC6-3 on the DC power source PWB outputs the zero-crossing signal. |
| Error code: | C7101 |
| Description: | Toner sensor error |
| Causes: | The sensor output value is less than 60 or 944 or more for 3s continuously. |
| Remedy: | 1 Checking the toner sensor The toner sensor is faulty. Check the output value of the toner sensor at U155. Executing U155 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall the developer unit so that the connector is firmly connected. Detaching and reattaching the developer unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front PWB - Engine PWB Wiring diagram 4 Replacing the drive gear The drive gears for the developer unit are damaged. (The spiral cannot rotate.) Replace the drive gears for the developer unit. 5 Replacing the developer unit The developer unit (Toner sensor ) is faulty. Replace the developer unit. Detaching and reattaching the developer unit 6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 7 Replacing the front PWB The front PWB is faulty. Replace the front PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
| Error code: | C7200 |
| Description: | Internal thermistor broken (For the internal count) |
| Causes: | The output sampling value from the belt skew detection sensor (in-machine thermistor) exceeds the reference value. (After the abnormal value is detected, the detected temperature is regarded as 20°C / 68°F.) |
| Remedy: | 1 Executing U139 The belt skew detection sensor is faulty. Execute U139 [Ext/Int] to check the external temperature and humidity display. (Go to the next step.) Executing U139 2 Reinstalling the primary transfer belt unit The primary transfer belt unit is not properly installed. Reinstall the primary transfer belt unit so that the connector is firmly connected. Detaching and reattaching the primary transfer belt unit 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Primary transfer belt unit - Engine PWB Wiring diagram 4 Primary transfer belt unit replacement The belt skew detection sensor is faulty. Replace the primary transfer belt unit. Detaching and reattaching the primary transfer belt unit 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. |
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Название
Kyocera Тонер-картридж черный
