Lexmark C520n
Рейтинг
Модули
Cable parts packet
Front
Customer replaceable units (CRUs)
Rear
COVERS
Right
Left
Top
Contact springs
Детали Front
| Деталь: | Right bellcrank assembly |
| Парткод: | 40X1446 |
| Деталь: | Bump aligner gear kit |
| Парткод: | 40X1432 |
| Деталь: | Front door parts packet, C52x |
| Парткод: | 40X1420 |
| Деталь: | Front door parts packet, C53x |
| Парткод: | 40X3593 |
| Деталь: | Duplex front door assembly, C524dn |
| Парткод: | 40X1419 |
| Деталь: | Front door assembly, C520n/C522n/C524n |
| Парткод: | 40X1418 |
| Деталь: | Duplex front door assembly, C530dn/C532dn/C534dn |
| Парткод: | 40X3592 |
| Деталь: | Front door assembly, C532n/C534n |
| Парткод: | 40X3590 |
| Деталь: | Deflector assembly, C53x |
| Парткод: | 40X3615 |
| Деталь: | MPF swing arm assembly, C52x |
| Парткод: | 40X1435 |
| Деталь: | Left bellcrank assembly |
| Парткод: | 40X1447 |
| Деталь: | Paper pick mechanism assembly, C52x |
| Парткод: | 40X1405 |
| Деталь: | Paper pick mechanism assembly, C53x |
| Парткод: | 40X3573 |
| Деталь: | Fuser assembly, 115 V, C52x |
| Парткод: | 40X1400 |
| Деталь: | Fuser assembly, 230 V, C52x |
| Парткод: | 40X1402 |
| Деталь: | Fuser assembly, 100 V, C52x |
| Парткод: | 40X1403 |
| Деталь: | Fuser assembly, 115 V, C53x (also can be used in C52x) |
| Парткод: | 40X3569 |
| Деталь: | Fuser assembly, 230 V, C53x (also can be used in C52x) |
| Парткод: | 40X3570 |
| Деталь: | Fuser assembly, 100 V, C53x (also can be used in C52x) |
| Парткод: | 40X3571 |
| Деталь: | Pick arm roll |
| Парткод: | 40X3607 |
| Деталь: | Option tray assembly, 500-sheet option (includes tray), C522n/C524/C524n/C524dn |
| Парткод: | 40X1439 |
| Деталь: | Option tray assembly, 550-sheet option (includes tray), C532n/C532dn/C534n/C534dn |
| Парткод: | 40X3600 |
| Деталь: | Tray assembly, 500-sheet, C522n/C524/C524n/C524dn |
| Парткод: | 40X1423 |
| Деталь: | Tray assembly, 550-sheet, C532n/C532dn/C534n/C534dn |
| Парткод: | 40X3595 |
| Деталь: | MPF paper tray assembly, 250-sheet, C524/C524n/C524dn |
| Парткод: | 40X1404 |
| Деталь: | Paper tray assembly, single feeder, C520n/C522n |
| Парткод: | 40X1424 |
| Деталь: | MPF paper tray assembly, 250-sheet, C530dn/C532dn/C534dn |
| Парткод: | 40X3599 |
| Деталь: | Paper tray assembly, single feeder, C532n, C534n |
| Парткод: | 40X3596 |
| Деталь: | Transfer belt assembly, C52x |
| Парткод: | 40X1401 |
| Деталь: | Transfer belt assembly, C53x |
| Парткод: | 40X3572 |
| Деталь: | Power cordUSA, Canada, Bolivia, Peru |
| Парткод: | 40X0297 |
| Деталь: | Power cordArgentina |
| Парткод: | 40X0288 |
| Деталь: | Power cordAustralia, New Zealand |
| Парткод: | 40X0296 |
| Деталь: | Power cordAustria, Belgium, Catalan, Czechoslovakia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Paraguay, Poland, Portugal, Russia, Spain, Sweden, Turkey, United Kingdom |
| Парткод: | 40X0278 |
| Деталь: | Power cordHong Kong, Ireland, United Kingdom |
| Парткод: | 40X0286 |
| Деталь: | Power cordBrazil |
| Парткод: | 40X3611 |
| Деталь: | Power cordChile, Uruguay |
| Парткод: | 40X0287 |
| Деталь: | Power cordChina |
| Парткод: | 40X0282 |
| Деталь: | Power cordDenmark, Finland, Norway, Sweden |
| Парткод: | 40X0279 |
| Деталь: | Power cordIsrael |
| Парткод: | 40X0275 |
| Деталь: | Power cordJapan |
| Парткод: | 40X3609 |
| Деталь: | Power cordKorea |
| Парткод: | 40X0280 |
| Деталь: | Power cordSouth Africa |
| Парткод: | 40X0276 |
| Деталь: | Power cordSwitzerland |
| Парткод: | 40X0274 |
| Деталь: | Power cordTaiwan |
| Парткод: | 40X3610 |
| Деталь: | Printhead assembly, C52x |
| Парткод: | 40X2167 |
| Деталь: | Printhead assembly, C53x |
| Парткод: | 40X2168 |
| Деталь: | System card (network), C524n/C524dn |
| Парткод: | 40X4218 |
| Деталь: | System card (network), C520n/C522n |
| Парткод: | 40X4219 |
| Деталь: | System card, C524 |
| Парткод: | 40X4217 |
| Деталь: | System card (network), C530dn/C532n/C532dn |
| Парткод: | 40X3616 |
| Деталь: | System card (network), C534n |
| Парткод: | 40X3617 |
| Деталь: | System card (network), C534dn |
| Парткод: | 40X3618 |
| Деталь: | System card support shield, C52x |
| Парткод: | 40X1429 |
| Деталь: | System card support shield, C53x |
| Парткод: | 40X3597 |
| Деталь: | Smart chip card, C52x only |
| Парткод: | 40X1410 |
| Деталь: | Outer bezel, C52x |
| Парткод: | 40X1415 |
| Деталь: | Inner bezel, C524/C524n/C524dn |
| Парткод: | 40X1448 |
| Деталь: | Inner bezel, C522n |
| Парткод: | 40X1449 |
| Деталь: | Inner bezel, C520n |
| Парткод: | 40X1450 |
| Деталь: | Operator panel assembly, C52x |
| Парткод: | 40X1414 |
| Деталь: | Bezel, C532dn |
| Парткод: | 40X3586 |
| Деталь: | Bezel, C530dn |
| Парткод: | 40X3608 |
| Деталь: | Bezel, C532n |
| Парткод: | 40X3585 |
| Деталь: | Operator panel assembly, C530dn/C532n/C532dn |
| Парткод: | 40X3582 |
| Деталь: | Bezel, C534n |
| Парткод: | 40X3587 |
| Деталь: | Bezel, C534dn |
| Парткод: | 40X3588 |
| Деталь: | Operator panel assembly, C534n/C534dn |
| Парткод: | 40X3583 |
| Деталь: | Top access cover assembly (network), C520n/C522n/C524n/C524dn |
| Парткод: | 40X1451 |
| Деталь: | Top access cover assembly (non-network), C524 |
| Парткод: | 40X1412 |
| Деталь: | Top access cover assembly (network), C532n/C534n |
| Парткод: | 40X3604 |
| Деталь: | Duplex top access assembly (network), C530dn/C532dn/C534dn |
| Парткод: | 40X3605 |
| Деталь: | Exit tray cover, C52x |
| Парткод: | 40X1422 |
| Деталь: | Exit tray cover, C53x |
| Парткод: | 40X3594 |
| Деталь: | REAR COVER |
| Парткод: | 40X1427 |
| Деталь: | Paper tray dust cover with dust cover spring, C53x |
| Парткод: | 40X3612 |
| Деталь: | RIGHT COVER |
| Парткод: | 40X1425 |
| Деталь: | Front access door cover assembly (duplex), C524dn only |
| Парткод: | 40X1443 |
| Деталь: | Front access door cover assembly (non-duplex), C520n/C522n/C524/C524n |
| Парткод: | 40X1413 |
| Деталь: | Front access door cover assembly (duplex), C530dn/C532dn/C534dn |
| Парткод: | 40X3602 |
| Деталь: | Front access door cover assembly (non-duplex), C532n/C534n |
| Парткод: | 40X3581 |
| Деталь: | LEFT COVER |
| Парткод: | 40X1426 |
| Деталь: | Bin full sensor with cable, C520n/C522n/C524n/C524dn |
| Парткод: | 40X1440 |
| Деталь: | Bin full sensor with cable, C53x |
| Парткод: | 40X3601 |
| Деталь: | EP drive assembly, C52x |
| Парткод: | 40X1409 |
| Деталь: | EP drive assembly, C53x |
| Парткод: | 40X3578 |
| Деталь: | Low voltage power supply, 115/230 V |
| Парткод: | 40X3574 |
| Деталь: | Bump aligner motor |
| Парткод: | 40X1433 |
| Деталь: | Front door 5 V interlock switch |
| Парткод: | 40X1436 |
| Деталь: | Ground contact plate, C52x only |
| Парткод: | 40X1445 |
| Деталь: | Toner level sensor |
| Парткод: | 40X1416 |
| Деталь: | Transfer contact assembly |
| Парткод: | 40X1428 |
| Деталь: | High voltage power supply, C52x |
| Парткод: | 40X1411 |
| Деталь: | High voltage power supply, C53x |
| Парткод: | 40X3579 |
| Деталь: | Top cover camshaft assembly |
| Парткод: | 40X3613 |
| Деталь: | Top access door 24 V interlock switch |
| Парткод: | 40X1437 |
| Деталь: | Contact springs kit |
| Парткод: | 40X1434 |
Коды ошибок
110-xx
111-xx
112-xx
113-xx
114-01
120-01, 120-02, 120-08, 120-09
120-03
120-04...120-07
120-10, 120-13, 120-14, 120-15
140-01, 140-03...140-08
140-02
142-xx
143-09...143-11, 143-15, 143-17
143-12, 143-14, 143-16
143-18, 143-20...143-25
144-09, 144-10, 144-11,144-15
144-12, 144-13, 144-14, 144-16
144-17, 144-18, 144-20...144-25
145-xx
146-xx
147-xx
148-xx
149-xx
902-xx
903-xx
904-xx
905-xx
906-xx
907-xx
910-01
920-01
920-02
920-03
920-04
920-05
920-06
920-07
920-08
920-09...920-12
920-13
920-14
920-15
920-16
920-17
920-18
920-19
925-01
945-00
945-01
945-02
945-03
946-00
946-01
946-02
946-03
947-01
947-02
947-03
947-04
950-00...950-29
950-30...950-60
951-xx
952-xx
953-xx
954-xx
956-xx
990-xx
Описание
| Error code: | 110-xx |
| Description: | Mirror Motor A mirror motor error has occurred. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JMIRR1 for proper connection to system card, printhead cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If printhead cable or connector is damaged, replace printhead.Go to “Printhead removal”. 2 Replace the system card. Go to “System card removal”. Does the error clear? Problem solved. Replace printhead. Go to “Printhead removal”. |
| Error code: | 111-xx |
| Description: | Printhead Error An error has occurred in the cyan channel of the printhead. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JINT1 (5V interlock switch cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JINT1 cable or connector is damaged, replace 5V interlock switch.Go to “Front access door 5V interlock switch removal”. 2 Check connector JPH1 (large printhead cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 3. If connector is damaged on system card, replace system card. Go to “System card removal”. If printhead cable is damaged, replace printhead.Go to “Printhead removal”. 3 Turn printer power on and check for 5VDC between JINT1 pin 1 (red wire) and ground. Is voltage present? Note: Ground lead of voltmeter can be placed on metal chasis to obtain ground. Go to step 4. Disconnect JINT1 and check for 5VDC between pin 1 of system card connector and ground. If voltage is present, replace 5V interlock switch.Go to “Front access door 5V interlock switch removal”. If voltage is not present, replace system card. Go to “System card removal”. 4 Reconnect JINT1 if disconnected. Ensure front access door is completely closed. Check for 5VDC between JINT1 pin 3 (white wire) and ground. Is voltage present? Go to step 5. Replace 5V interlock switch.Go to “Front access door 5V interlock switch removal”. 5 Replace printhead. Go to “Printhead removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 112-xx |
| Description: | Printhead Error An error has occurred in the magenta channel of the printhead. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JINT1 (5V interlock switch cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JINT1 cable or connector is damaged, replace 5V interlock switch.Go to “Front access door 5V interlock switch removal”. 2 Check connector JPH1 (large printhead cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 3. If connector is damaged on system card, replace system card. Go to “System card removal”. If printhead cable is damaged, replace printhead.Go to “Printhead removal”. 3 Turn printer power on and check for 5VDC between JINT1 pin 1 (red wire) and ground. Is voltage present? Note: Ground lead of voltmeter can be placed on metal chasis to obtain ground. Go to step 4. Disconnect JINT1 and check for 5VDC between pin 1 of system card connector and ground. If voltage is present, replace 5V interlock switch.Go to “Front access door 5V interlock switch removal”. If voltage is not present, replace system card. Go to “System card removal”. 4 Reconnect JINT1 if disconnected. Ensure front access door is completely closed. Check for 5VDC between JINT1 pin 3 (white wire) and ground. Is voltage present? Go to step 5. Replace 5V interlock switch.Go to “Front access door 5V interlock switch removal”. 5 Replace printhead. Go to “Printhead removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 113-xx |
| Description: | Printhead Error An error has occurred in the yellow channel of the printhead. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JINT1 (5V interlock switch cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JINT1 cable or connector is damaged, replace 5V interlock switch. Go to “Front access door 5V interlock switch removal”. 2 Check connector JPH1 (large printhead cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 3. If connector is damaged on system card, replace system card. Go to “System card removal”. If printhead cable is damaged, replace printhead. Go to “Printhead removal”. 3 Turn printer power on and check for 5 V dc between JINT1 pin 1 (red wire) and ground. Is voltage present? Note: Ground lead of voltmeter can be placed on metal chasis to obtain ground. Go to step 4. Disconnect JINT1 and check for 5 V dc between pin 1 of system card connector and ground. If voltage is present, replace 5V interlock switch. Go to “Front access door 5V interlock switch removal”. If voltage is not present, replace system card. Go to “System card removal”. 4 Reconnect JINT1 if disconnected. Ensure front access door is completely closed. Check for 5 V dc between JINT1 pin 3 (white wire) and ground. Is voltage present? Go to step 5. Replace 5V interlock switch. Go to “Front access door 5V interlock switch removal”. 5 Replace printhead. Go to “Printhead removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 114-01 |
| Description: | Printhead Error An error has occurred in the black channel of the printhead. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JINT1 (5V interlock switch cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JINT1 cable or connector is damaged, replace 5V interlock switch. Go to “Front access door 5V interlock switch removal”. 2 Check connector JPH1 (large printhead cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 3. If connector is damaged on system card, replace system card. Go to “System card removal”. If printhead cable is damaged, replace printhead. Go to “Printhead removal”. 3 Turn printer power on and check for 5 V dc between JINT1 pin 1 (red wire) and ground. Is voltage present? Note: Ground lead of voltmeter can be placed on metal chasis to obtain ground. Go to step 4. Disconnect JINT1 and check for 5 V dc between pin 1 of system card connector and ground. If voltage is present, replace 5V interlock switch. Go to “Front access door 5V interlock switch removal”. If voltage is not present, replace system card. Go to “System card removal”. 4 Reconnect JINT1 if disconnected. Ensure front access door is completely closed. Check for 5 V dc between JINT1 pin 3 (white wire) and ground. Is voltage present? Go to step 5. Replace 5V interlock switch. Go to “Front access door 5V interlock switch removal”. 5 Replace printhead. Go to “Printhead removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 120-01, 120-02, 120-08, 120-09 |
| Description: | Fuser Error An error has occurred in the fuser. |
| Remedy: | 1 Check the input voltage switch on the back of the low volt power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set switch for proper country voltage. 2 Turn the printer off and remove the rear cover. Check connector JFUSER1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 3. If connector is damaged on system card, replace system card. Go to “System card removal”. If fuser cable is damaged, replace cable. 3 Check connector JLVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 4. If connector is damaged on system card, replace system card. Go to “System card removal”. If LVPS cable is damaged, replace LVPS. Go to “Low volt power supply (LVPS) removal”. 4 Remove fuser. Go to “Fuser removal”. Check AC and DC auto-connects on both the fuser and the printer for damage. Are connectors free of damage? Go to step 5. If connector is damaged on fuser, replace fuser. If either of the cable connectors are damaged, replace the appropriate cable. 5 Check for the following continuity between DC auto-connect and FUSER1. Is continuity present? DC auto-connect JFUSER1 pin 9 pin 9 pin 10 pin 10 Go to step 6. Replace DC fuser cable. 6 Check for continuity between the following pins of the AC auto-connect and the pins of the connector that connects to the LVPS. Is continuity present? LVPS connector AC auto-connect pin 1 pin 5 pin 2 pin 4 pin 3 pin 1 Go to step 7. Replace AC fuser cable. 7 Reinstall fuser. Go to “Fuser removal”. Does error clear? Problem solved. Go to step 8. 8 Replace fuser. Go to “Fuser removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 120-03 |
| Description: | Fuser Error An error has occurred in the fuser. |
| Remedy: | 1 Check the input voltage switch on the back of the low volt power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set switch for proper country voltage. 2 Turn the printer off and remove the rear cover. Check connector JFUSER1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 3. If connector is damaged on system card, replace system card. Go to “System card removal”. If fuser cable is damaged, replace cable. 3 Check connector JLVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 4. If connector is damaged on system card, replace system card. Go to “System card removal”. If LVPS cable is damaged, replace LVPS. Go to “Low volt power supply (LVPS) removal”. 4 Replace fuser. Go to “Fuser removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 120-04...120-07 |
| Description: | Fuser Error An error has occurred in the fuser. |
| Remedy: | 1 Check the input voltage switch on the back of the low volt power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set switch for proper country voltage. 2 Turn the printer off and remove the rear cover. Check connector JFUSER1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 3. If connector is damaged on system card, replace system card. Go to “System card removal”. If fuser cable is damaged, replace cable. 3 Remove fuser. Go to “Fuser removal”. Check AC and DC auto-connects on both the fuser and the printer for damage. Are connectors free of damage? Go to step 4. If connector is damaged on fuser, replace fuser. If either of the cable connectors are damaged, replace the appropriate cable. 4 Check for the following continuity between DC auto-connect and FUSER1. Is continuity present? DC auto-connect JFUSER1 pin 9 pin 9 pin 10 pin 10 Go to step 5. Replace DC fuser cable. 5 Check for continuity between the following pins of the AC auto-connect and the pins of the connector that connects to the LVPS. Is continuity present? LVPS connector AC auto-connect pin 1 pin 5 pin 2 pin 4 pin 3 pin 1 Go to step 6. Replace AC fuser cable. 6 Reinstall fuser. Go to “Fuser removal”. Does error clear? Problem solved. Go to step 7. 7 Replace fuser. Go to “Fuser removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 120-10, 120-13, 120-14, 120-15 |
| Description: | Fuser Error An error has occurred in the fuser. |
| Remedy: | 1 Check the input voltage switch on the back of the low volt power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set switch for proper country voltage. 2 Turn the printer off and remove the rear cover. Check connector JFUSER1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 3. If connector is damaged on system card, replace system card. Go to “System card removal”. If fuser cable is damaged, replace cable. 3 Check connector JLVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 4. If connector is damaged on system card, replace system card. Go to “System card removal”. If LVPS cable is damaged, replace LVPS. Go to “Low volt power supply (LVPS) removal”. 4 Remove fuser. Go to “Fuser removal”. Check AC and DC auto-connects on both the fuser and the printer for damage. Are connectors free of damage? Go to step 5. If connector is damaged on fuser, replace fuser. If either of the cable connectors are damaged, replace the appropriate cable. 5 Check for the following continuity between DC auto-connect and FUSER1. Is continuity present? DC auto-connect JFUSER1 pin 9 pin 9 pin 10 pin 10 Go to step 6. Replace DC fuser cable. 6 Check for continuity between the following pins of the AC auto-connect and the pins of the connector that connects to the LVPS. Is continuity present? LVPS connector AC auto-connect pin 1 pin 5 pin 2 pin 4 pin 3 pin 1 Go to step 7. Replace AC fuser cable. 7 Reinstall fuser. Go to “Fuser removal”. Does error clear? Problem solved. Go to step 8. 8 Replace fuser. Go to “Fuser removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 140-01, 140-03...140-08 |
| Description: | Autocomp Motor Error Tray 1 motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JTRAY2 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to “Network system card” for fuse location on the network system card. Go to “Parallel system card” for fuse location on the network system card. Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JTRAY2 cable is damaged, replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. 2 Measure the resistance across fuser F2 on the system card. Is fuser blown? Go to “Network system card”. Replace system card. Go to “System card removal”. Go to step 3. 3 Replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 140-02 |
| Description: | Autocomp Motor Error Tray 1 motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JTRAY2 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JTRAY2 cable is damaged, replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. 2 Replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 142-xx |
| Description: | Motor Error Fuser motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JFUSER1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If fuser cable is damaged, replace cable. 2 Turn printer power on and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Is voltage present? Note: Ground lead of voltmeter can be placed on metal chasis to obtain ground. Go to step 3. Disconnect JCVR1 and check for 24 V dc between pin 1 of system card connector and ground. If voltage is present, replace 24V interlock switch.Go to “Top access door 24V interlock switch removal”. If voltage is not present, replace system card. Go to “System card removal”. 3 Reconnect JCVR1 if disconnected. Ensure top access door is completely closed. Check for 24 V dc between JCVR1 pin 2 (white wire) and ground. Is voltage present? Go to step 4. Replace 24V interlock switch. Go to “Top access door 24V interlock switch removal” 4 Replace fuser. Go to “Fuser removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 143-09...143-11, 143-15, 143-17 |
| Description: | Motor Error EP Drive assembly cartridge 1 motor has failed |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JCART1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JCART1 cable is damaged, replace JCART1 cable. The cable parts packet contains 1 cartridge motor cable that works for either of the cartridge motors. 2 Measure the resistance across fuser F4 on the system card. Is fuser blown? Go to “Network system card” for fuse location on the network system card. Go to “Parallel system card” for fuse location on the network system card. Replace system card. Go to “System card removal”. Go to step 3. 3 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 143-12, 143-14, 143-16 |
| Description: | Motor Error EP Drive assembly cartridge 1 (top) motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JCART1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JCART1 cable is damaged, replace JCART1 cable. The cable parts packet contains one cartridge motor cable that works for either of the cartridge motors. 2 Measure the resistance across fuser F4 and F5 on the system card. Is either fuser blown? Go to “Network system card” for fuse location on the network system card. Go to “Parallel system card” for fuse location on the network system card. Replace system card. Go to “System card removal”. Go to step 3. 3 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 143-18, 143-20...143-25 |
| Description: | Motor Error EP Drive assembly cartridge 1 motor has failed |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JCART1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JCART1 cable is damaged, replace JCART1 cable. The cable parts packet contains 1 cartridge motor cable that works for either of the cartridge motors. 2 Measure the resistance across fuser F4 on the system card. Is fuser blown? Go to “Network system card” for fuse location on the network system card. Go to “Parallel system card” for fuse location on the network system card. Replace system card. Go to “System card removal”. Go to step 3. 3 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 144-09, 144-10, 144-11,144-15 |
| Description: | Motor Error EP Drive assembly cartridge 2 (bottom) motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JCART2 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JCART2 cable is damaged, replace JCART2 cable. The cable parts packet contains one cartridge motor cable that works for either of the cartridge motors. 2 Measure the resistance across fuser F6 on the system card. Is fuser blown? Go to “Network system card” for fuse location on the network system card. Go to “Parallel system card” for fuse location on the network system card. Replace system card. Go to “System card removal”. Go to step 3. 3 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 144-12, 144-13, 144-14, 144-16 |
| Description: | Motor Error EP Drive assembly cartridge 2 (bottom) motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JCART2 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JCART2 cable is damaged, replace JCART2 cable. The cable parts packet contains one cartridge motor cable that works for either of the cartridge motors. 2 Measure the resistance across fuser F5 and F6 on the system card. Is either fuser blown? Go to “Network system card” for fuse location on the network system card. Go to “Parallel system card” for fuse location on the network system card. Replace system card. Go to “System card removal”. 3 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”.Go to step 3. |
| Error code: | 144-17, 144-18, 144-20...144-25 |
| Description: | Motor Error EP Drive assembly cartridge 2 (bottom) motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JCART2 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JCART2 cable is damaged, replace JCART2 cable. The cable parts packet contains one cartridge motor cable that works for either of the cartridge motors. 2 Measure the resistance across fuser F6 on the system card. Is fuser blown? Go to “Network system card” for fuse location on the network system card. Go to “Parallel system card” for fuse location on the network system card. Replace system card. Go to “System card removal”. Go to step 3. 3 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 145-xx |
| Description: | Motor Error Bump aligner motor has failed |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JBUMP1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JBUMP1 cable is damaged, replace bump aligner motor. Go to “Bump aligner gear removal”. 2 Open the front access door and slowly close it. You should hear the 24V interlock switch closing when the door almost shuts. If you do not, check the switch for damage. Is the switch damaged? Replace 24V interlock switch. Go to “Top access door 24V interlock switch removal”. Go to step 3. 3 Close the front access door. Turn printer power on and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Is voltage present? Note: Ground lead of voltmeter can be placed on metal chasis to obtain ground. Go to step 4. Disconnect JCVR1 and check for 24 V dc between pin 1 of system card connector and ground. If voltage is present, replace 24V interlock switch.Go to “Top access door 24V interlock switch removal”. If voltage is not present, replace system card. Go to “System card removal”. 4 Reconnect JCVR1 if disconnected. Ensure top access door is completely closed. Check for 24 V dc between JCVR1 pin 2 (white wire) and ground. Is voltage present? Go to step 5. Replace 24V interlock switch.Go to “Top access door 24V interlock switch removal”. 5 Replace bump aligner motor. Go to “Bump aligner motor removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 146-xx |
| Description: | Motor Error Duplex motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JDUPLX1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JDUPLX1 cable is damaged, replace duplex front door assembly. Go to “Duplex front door assembly removal”. 2 Turn printer power on and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Is voltage present? Note: Ground lead of voltmeter can be placed on metal chasis to obtain ground. Go to step 3. Disconnect JCVR1 and check for 24 V dc between pin 1 of system card connector and ground. If voltage is present, replace 24V interlock switch.Go to “Top access door 24V interlock switch removal”. If voltage is not present, replace system card. Go to “System card removal”. 3 Reconnect JCVR1 if disconnected. Ensure top access door is completely closed. Check for 24 V dc between JCVR1 pin 2 (white wire) and ground. Is voltage present? Go to step 4. Replace 24V interlock switch.Go to “Top access door 24V interlock switch removal”. 4 Replace duplex front door assembly. Go to “Duplex front door assembly removal”. Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 147-xx |
| Description: | Motor Error Tray 2 motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JOPT1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JOPT1 cable is damaged, replace option cable. 2 Remove 500-sheet assembly. Check autoconnects on both the assembly and the printer for damage. Are connectors free of damage? Go to step 3. If connector is damaged on 500-sheet assembly, replace 500-sheet assembly. If JOPT1 cable is damaged, replace option cable. 3 Check connectors J1 and J2 on the 500- sheet assembly for proper connection, cable for pinch points and cable or connector for any other damage. Are cables properly connected and damage free? Go to step 4. Replace 500-sheet assembly. 4 Reinstall 500-sheet assembly. Does error clear? Problem solved. Go to step 5. 5 Replace 500-sheet assembly. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 148-xx |
| Description: | Motor Error MPF motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JTRAY2 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JTRAY2 cable is damaged, replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. 2 Measure the resistance across fuser F2 on the system card. Is fuser blown? Go to “Network system card” for fuse location on the network system card. Go to “Parallel system card” for fuse location on the network system card. Replace system card. Go to “System card removal”. Go to step 3. 3 Replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 149-xx |
| Description: | Motor Error Tray 2 motor has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JOPT1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JOPT1 cable is damaged, replace option cable. 2 Remove 500-sheet assembly. Check autoconnects on both the assembly and the printer for damage. Are connectors free of damage? Go to step 3. If connector is damaged on 500-sheet assembly, replace 500-sheet assembly. If JOPT1 cable is damaged, replace option cable. 3 Check connectors J1 and J2 on the 500- sheet assembly for proper connection, cable for pinch points and cable or connector for any other damage. Are cables properly connected and damage free? Go to step 4. Replace 500-sheet assembly. 4 Reinstall 500-sheet assembly. Does error clear? Problem solved. Go to step 5. 5 Replace 500-sheet assembly. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 902-xx |
| Description: | Engine Software Error These errors indicate an unrecoverable system software error |
| Remedy: | POR the printer. If error persists, replace the system card. |
| Error code: | 903-xx |
| Description: | Engine Software Error These errors indicate an unrecoverable system software error. |
| Remedy: | POR the printer. If error persists, replace the system card. |
| Error code: | 904-xx |
| Description: | Interface Violation by RIP These errors indicate an unrecoverable system software error. |
| Remedy: | POR the printer. If error persists, replace the system card. |
| Error code: | 905-xx |
| Description: | Engine Software Error These errors indicate an unrecoverable system software error. |
| Remedy: | POR the printer. If error persists, replace the system card. |
| Error code: | 906-xx |
| Description: | RIP Interface Driver Error These errors indicate an unrecoverable system software error. |
| Remedy: | POR the printer. If error persists, replace the system card. |
| Error code: | 907-xx |
| Description: | Engine Software Error These errors indicate an unrecoverable system software error. |
| Remedy: | POR the printer. If error persists, replace the system card. |
| Error code: | 910-01 |
| Description: | Engine Error System card failure |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JTRAY1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JTRAY1 cable is damaged, replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. 2 Check transparency sensor for correct mounting. Is transparency sensor properly mounted in paper pick mechanism? Go to step 3. Remove paper pick mechanism, properly install transparency sensor and reinstall paper pick mechanism. Go to “Paper pick mechanism assembly removal”. 3 Replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-01 |
| Description: | Printer application error (Timeout during Printing). When an error is detected in the application, which makes continued operation impossible. |
| Causes: | • Software bug • Unexpected hardware configuration (such as insufficient memory) |
| Remedy: | • Cycle the main power off and on. • Increase the memory storage capacity. |
| Error code: | 920-02 |
| Description: | Printer Error 1 (WORK memory not acquired). When an error is detected in the application, which makes continued operation impossible. |
| Causes: | • Software bug • Unexpected hardware configuration (such as insufficient memory) |
| Remedy: | • Cycle the main power off and on. • Increase the memory storage capacity. |
| Error code: | 920-03 |
| Description: | Printer application error (Filter process not started). When an error is detected in the application, which makes continued operation impossible. |
| Causes: | • Software bug • Unexpected hardware configuration (such as insufficient memory) |
| Remedy: | • Cycle the main power off and on. • Increase the memory storage capacity. |
| Error code: | 920-04 |
| Description: | Printer Error 1 (Filter processing ended abnormally). When an error is detected in the application, which makes continued operation impossible. |
| Causes: | • Software bug • Unexpected hardware configuration (such as insufficient memory) |
| Remedy: | • Cycle the main power off and on. • Increase the memory storage capacity. |
| Error code: | 920-05 |
| Description: | POST Error Printhead motor not connected |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JPH1 (large printhead cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If printhead cable is damaged, replace printhead. Go to “Printhead removal”. 2 Replace system card. Go to “System card removal”. Does error clear? Problem solved. Replace printhead. Go to “Printhead removal”. |
| Error code: | 920-06 |
| Description: | POST Error Input sensor not connected |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JTRAY1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JTRAY1 cable is damaged, replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. 2 Replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-07 |
| Description: | POST Error Narrow media sensor not connected |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JTRAY1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JTRAY1 cable is damaged, replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. 2 Check transparency sensor for correct mounting. Is transparency sensor properly mounted in paper pick mechanism? Go to step 3. Remove paper pick mechanism, properly install transparency sensor and reinstall paper pick mechanism. Go to “Paper pick mechanism assembly removal”. 3 Replace paper pick mechanism. Go to “Paper pick mechanism assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-08 |
| Description: | POST Error Exit sensor not connected |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JFUSER1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If fuser cable is damaged, replace cable. 2 Remove fuser. Go to “Fuser removal”. Check DC auto-connects on both the fuser and the printer for damage. Are connectors free of damage? Go to step 3. If connector is damaged on fuser, replace fuser. If the cable connectors are damaged, replace the JFUSER1 cable. 3 Check for the following continuity between DC auto-connect and FUSER1. Is continuity present? DC auto-connect JFUSER1 pin 6 pin 6 pin 7 pin 7 pin 8 pin 8 Go to step 4. Replace DC fuser cable. 4 Reinstall fuser. Go to “Fuser removal”. Does error clear? Problem solved. Go to step 5. 5 Replace fuser. Go to “Fuser removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-09...920-12 |
| Description: | POST Error One toner sensor not connected |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Remove left cover. Go to “Left cover removal”. Check all toner level sensor cables connected to the rear of the HVPS for proper connection to HVPS, cable for pinch points and cable or connector for any other damage. Are connectors properly connected and cables and connectors damage free? Go to step 3. Properly connect toner level sensor cable if not properly connected. If sensor cable or connector is damaged, replace sensor. Go to “Toner level sensor removal”. If connector is damaged on HVPS, replace HVPS. Go to “High volt power supply (HVPS) removal”. 3 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 14 pin 14 Is continuity present? Go to step 4. Replace top access cover assembly. Go to “Top access cover assembly removal”. 4 Reconnect JHVPS1 cable to system card and HVPS. Do not reinstall left cover, but ensure that front access door and top cover assembly are closed and that the waste toner assembly is reinstalled. Turn printer on. Attach the negative end of the voltmeter to the ground and check the voltage on pin 1 of each toner level sensor cable. You will need to check this on the back of the HVPS (see illustration below). Is there approximately 5 Vdc on any of the pins? Replace toner level sensor that has 5 V dc on pin 1. Go to “Toner level sensor removal”. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-13 |
| Description: | POST Error Cartridge motor 1 (top) not connected |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JCART1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JCART1 cable is damaged, replace JCART1 cable. The cable parts packet contains 1 cartridge motor cable that works for either of the cartridge motors. 2 Remove right cover. Check for the following continuity between JCART1 and top cartridge connector. Is continuity present? JCART1 Top cartridge motor connector pin 1 pin 1 pin 2 pin 2 pin 3 pin 3 Go to step 3. Replace JCART1 cable. The cable parts packet contains 1 cartridge motor cable that works for either of the cartridge motors. 3 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-14 |
| Description: | POST Error Cartridge motor 2 (bottom) not connected |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JCART2 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JCART2 cable is damaged, replace JCART2 cable. The cable parts packet contains one cartridge motor cable that works for either of the cartridge motors. 2 Remove right cover. Check for the following continuity between JCART2 and bottom cartridge connector. Is continuity present? JCART1 Bottom cartridge motor connector pin 1 pin 1 pin 2 pin 2 pin 3 pin 3 Go to step 3. Replace JCART2 cable. The cable parts packet contains one cartridge motor cable that works for either of the cartridge motors 3 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-15 |
| Description: | POST Error Bad transfer belt NVRAM data |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JTRANS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JTRANS1 cable is damaged, replace front door assembly. Go to “Front door assembly removal” for a non-duplex printer. Go to “Duplex front door assembly removal” for a duplex printer. 2 Replace transfer belt assembly. Go to “Transfer belt removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-16 |
| Description: | POST Error Bad printhead NVRAM data |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JPH1 (large printhead cable) for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If printhead cable is damaged, replace printhead.Go to “Printhead removal”. 2 Replace system card. Go to “System card removal”. Does error clear? Problem solved. Replace printhead. Go to “Printhead removal”. |
| Error code: | 920-17 |
| Description: | POST Error Output bin cable not connected |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JBIN1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JBIN1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Replace top access cover assembly. Go to “Top access cover assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-18 |
| Description: | POST Error Tray 2 has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JOPT1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JOPT1 cable is damaged, replace option cable. 2 Remove 500-sheet assembly. Check autoconnects on both the assembly and the printer for damage. Are connectors free of damage? Go to step 3. If connector is damaged on 500-sheet assembly, replace 500-sheet assembly. If JOPT1 cable is damaged, replace option cable. 3 Check connectors J1 and J2 on the 500- sheet assembly for proper connection, cable for pinch points and cable or connector for any other damage. Are cables properly connected and damage free? Go to step 4. Replace 500-sheet assembly. 4 Reinstall 500-sheet assembly. Does error clear? Problem solved. Go to step 5. 5 Replace 500-sheet assembly. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 920-19 |
| Description: | POST Error Stepper motor not connected. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JTRANS2 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go to step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JTRANS2 cable is damaged, replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. 2 Replace EP drive assembly. Go to “Electrophotographic Process (EP) drive assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 925-01 |
| Description: | Fan Error Fan has stalled. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JFAN1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If JFAN1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Replace top access cover assembly. Go to “Top access cover assembly removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 945-00 |
| Description: | Transfer Roll Yellow transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 19 pin 19 pin 20 pin 20 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between yellow1 and yellow2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 945-01 |
| Description: | Transfer Roll Cyan transfer roll has failed |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 15 pin 15 pin 16 pin 16 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between cyan1 and cyan2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 945-02 |
| Description: | Transfer Roll Magenta transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 17 pin 17 pin 18 pin 18 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between magenta1 and magenta2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 945-03 |
| Description: | Transfer Roll Black transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 23 pin 23 pin 24 pin 24 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between black1 and black2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 946-00 |
| Description: | Transfer Roll Yellow transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 19 pin 19 pin 20 pin 20 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between yellow1 and yellow2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 946-01 |
| Description: | Transfer Roll Cyan transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 15 pin 15 pin 16 pin 16 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between cyan1 and cyan2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 946-02 |
| Description: | Transfer Roll Magenta transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 17 pin 17 pin 18 pin 18 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between magenta1 and magenta2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 946-03 |
| Description: | Transfer Roll Black transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 23 pin 23 pin 24 pin 24 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between black1 and black2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 947-01 |
| Description: | Transfer Roll Yellow transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 19 pin 19 pin 20 pin 20 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between yellow1 and yellow2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 947-02 |
| Description: | Transfer Roll Cyan transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 15 pin 15 pin 16 pin 16 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between cyan1 and cyan2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 947-03 |
| Description: | Transfer Roll Magenta transfer roll has failed |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 17 pin 17 pin 18 pin 18 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between magenta1 and magenta2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 947-04 |
| Description: | Transfer Roll Black transfer roll has failed. |
| Remedy: | 1 Turn the printer off and remove the rear cover. Check connector JHVPS1 for proper connection to system card, cable for pinch points and cable or connector for any other damage. Is cable properly connected and damage free? Go step 2. If connector is damaged on system card, replace system card. Go to “System card removal”. If HVPS1 cable is damaged, replace top access cover assembly. Go to “Top access cover assembly removal”. 2 Disconnect JHVPS1 from system card and HVPS. Check for the following continuity. JHVPS1 cable HVPS end System card end pin 23 pin 23 pin 24 pin 24 Is continuity present? Go to step 3. Replace top access cover assembly. Go to “Top access cover assembly removal”. 3 Remove HVPS. Go to “High volt power supply (HVPS) removal”. Check for continuity between black1 and black2 on transfer contact assembly. Is continuity present? Go to step 4. Replace transfer contact assembly. Go to “Transfer contact assembly removal”. 4 Replace transfer contact assembly. Go to “Transfer contact assembly removal”. Does error clear? Problem solved. Go to step 5. 5 Replace HVPS. Go to “High volt power supply (HVPS) removal”. Does error clear? Problem solved. Replace system card. Go to “System card removal”. |
| Error code: | 950-00...950-29 |
| Description: | NVRAM Mismatch Mismatch between operator panel assembly NVRAM and smart chip card NVRAM. |
| Remedy: | 1 Smart chip card If the smart chip card has been recently replaced, go to step 3. If the card has not been replaced go to step 2. 2 Operator panel assembly If the operator panel assembly has been recently replaced, go to step 4. If the operator panel assembly has not been replaced, contact your next level of support. 3 Smart chip card Replace the current smart chip card with the original smart chip card. Go to “Smart chip card removal”. If the error remains, go to step 5. 4 Operator panel assembly Replace the current operator panel assembly with the original operator panel assembly. Go to “Operator panel assembly removal”. If the error persists, go to step 6. 5 Smart chip card Replace the original smart chip card with a new and not previously installed smart chip card. If the error remains, contact your next level of support. 6 Operator panel assembly Replace the original operator panel assembly with a new and not previously installed operator panel assembly. If the error remains, contact your next level of support. |
| Error code: | 950-30...950-60 |
| Description: | NVRAM Mismatch Mismatch between system card NVRAM and smart chip card NVRAM. |
| Remedy: | 1 Smart chip card If the smart chip card has been recently replaced, go to step 3. If the smart chip card has not been recently replaced, contact the next level of support. 2 System card If the system card has been recently replaced, go to step 4. If the system card has not been replaced, contact the next level of support. 3 Smart chip card Replace the current smart chip card with the original smart chip card. Go to “Smart chip card removal”. If the error remains, go to step 5. 4 System card Replace the current system card with the original system card. Go to “System card removal”. If the error remains, go to step 6. 5 Smart chip card Replace the original smart chip card with a new and not previously installed smart chip card. If the problem remains, contact the next level of support. 6 System card Replace the original system card with a new and not previously installed system card. If the problem remains, contact the next level of support. |
| Error code: | 951-xx |
| Description: | NVRAM Failure System card NVRAM failure |
| Remedy: | POR the printer. Replace system card if message reappears |
| Error code: | 952-xx |
| Description: | NV Failure:n CRC error has occurred. This is recoverable. |
| Remedy: | Perform POR to clear the error. |
| Error code: | 953-xx |
| Description: | NVRAM Failure Operator panel assembly NVRAM. |
| Remedy: | POR the printer. Replace operator panel assembly if message reappears. |
| Error code: | 954-xx |
| Description: | NVRAM Failure Smart chip card NVRAM failure. |
| Remedy: | POR the printer. Replace smart chip card if message reappears. |
| Error code: | 956-xx |
| Description: | System card Processor failure on system card (board) |
| Remedy: | POR the printer. Replace system card if message reappears |
| Error code: | 990-xx |
| Description: | Option Error Tray 2 failure |
| Remedy: | Replace 500-sheet assembly. |
Парткод
Название
LEXMARK Тонер-картридж голубой (1.5K), Return
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