Lexmark C772n
Рейтинг
Снят с производства
Тип устройства
Принтер
Технология печати
лазерная
Макс. формат
A4
Число страниц в месяц
120000
Цветность печати
цветная
Общие характеристики |
|
---|---|
Число страниц в месяц |
120 000 |
Телефон |
|
Факс |
|
Сканер |
|
Печать фотографий |
|
Копир |
|
Размещение |
настольный |
Цветность печати |
цветная |
Макс. формат |
A4 |
Тип устройства |
Принтер |
Область применения |
большой офис |
Технология печати |
лазерная |
Тип |
лазерный/светодиодный |
Принтер |
|
Печать без полей |
|
Двусторонняя печать |
|
Прямая печать |
|
Количество цветов |
4 |
Макс, разрешение для ч/б печати |
|
По X | 1 200 |
По Y | 1 200 |
Время выхода первого отпечатка |
|
Цветн, | 15 |
Ч/б | 13 |
Расходные материалы |
|
Ресурс ч/б картриджа/тонера |
6 000 |
Количество картриджей |
4 |
Ресурс цветного картриджа/тонера |
6 000 |
Печать на: |
|
CD/DVD | |
Рулоне | |
Фотобумаге | |
Этикетках | |
Пленках | |
Карточках | |
Конвертах | |
Глянцевой бумаге | |
Матовой бумаге | |
Телефон |
|
АОН |
|
Caller ID |
|
Стандарт DECT |
|
Проводная трубка |
|
Беспроводная трубка |
|
Спикерфон |
|
Автоответчик |
|
Шрифты и языки управления |
|
Языки управления |
|
PCL 5e | |
PPDS | |
PCL 5c | |
PostScript 2 | |
PostScript 3 | |
PCL 6 | |
PostScript | |
Количество установленных шрифтов |
|
PostScript | 158 |
PCL | 84 |
Лотки |
|
Подача бумаги |
|
Стандартная | 600 |
Максимальная | 3 100 |
Вывод бумаги |
|
Стандартный | 250 |
Максимальный | 3 900 |
Финишер |
|
Степлер |
|
Сортер |
|
Сортировка со сдвигом |
|
Брошюровщик |
|
Электронная сортировка |
|
Интерфейсы |
|
Количество слотов расширения |
1 |
FireWire (IEEE 1394) |
|
Wi-Fi |
|
Устройство для чтения карт памяти |
|
RS-232 |
|
Инфракрасный порт |
|
LPT |
|
Bluetooth |
|
Веб-интерфейс |
|
Ethernet (RJ-45) |
|
USB |
|
Версия USB |
2,0 |
Память/Процессор |
|
Макс, объем памяти |
512 |
Объем памяти |
128 |
Частота процессора |
500 |
Дополнительная информация |
|
Экран |
|
Мин. системные требования |
|
Поддержка ОС |
|
Linux | |
Mac OS | |
Windows | |
DOS | |
Уровень шума |
|
При работе | 52 |
Габариты |
|
Ширина |
604 |
Глубина |
470 |
Высота |
528 |
Вес |
47,7 |
Модули
ITU loading
StapleSmart finisher 2
Fuser drive
Electronics 3
5-Bin mailbox 2
Cartridge contact assembly
ITU drive assembly
StapleSmart finisher 3
Electronicscabling interconnections 3
Media size sensing
Duplex option
Cartridge mounting
Output expander 2
500-Sheet integrated tray
Vacuum transport belt (VTB) assembly
Fuser assembly
500-Sheet drawer option 2
ITU assembly
Envelope option
Electronics 2
COVERS
Cartridge drive assembly
Printheads
Output expander
Autocompensator assembly
Outdoor media tray option
Duplex option 2
StapleSmart finisher 4
Electronicscabling interconnections 1
Banner option
Electronics 4
Paper feed output (redrive)
Transfer
High-capacity input tray (HCIT) 2
Paper feed transport
High-capacity input tray (HCIT)
500-Sheet drawer option
Electronicscabling interconnections 4
StapleSmart finisher
Electronics
BOR drive assembly
Covers 2
Paper feed input
Multipurpose feeder (MPF)
Fuser (web oiler)
Waste toner
Electronicscabling interconnections 2
5-Bin mailbox
Options
Детали 5-Bin mailbox 2
Деталь: | Yellow terminal contact assembly |
Парткод: | 40X1761 |
Деталь: | Contact spring terminal |
Парткод: | 40X1744 |
Деталь: | Cartridge support roller |
Парткод: | 40X1743 |
Деталь: | Parts packet, ITU loadingyellow |
Парткод: | 40X1749 |
Деталь: | Parts packet, ITU loadingcyan |
Парткод: | 40X1750 |
Деталь: | Parts packet, ITU loadingmagenta |
Парткод: | 40X1751 |
Деталь: | Parts packet, ITU loadingblack |
Парткод: | 40X1752 |
Деталь: | Black terminal contact assembly |
Парткод: | 40X1753 |
Деталь: | Magenta terminal contact assembly |
Парткод: | 40X1757 |
Деталь: | Cyan terminal contact assembly |
Парткод: | 40X1759 |
Деталь: | BOR front cam |
Парткод: | 40X1747 |
Деталь: | BOR rear cam |
Парткод: | 40X1748 |
Деталь: | Front ITU guide |
Парткод: | 40X1770 |
Деталь: | ITU bias spring |
Парткод: | 40X1745 |
Деталь: | Rear ITU guide |
Парткод: | 40X1746 |
Деталь: | Stapler assembly |
Парткод: | 40X3278 |
Деталь: | Fuser drive assembly |
Парткод: | 40X1661 |
Деталь: | Transfer HVPS board |
Парткод: | 40X1793 |
Деталь: | Standoff, high voltage power supplydeveloper board |
Парткод: | 40X1794 |
Деталь: | Developer HVPS board1xx/3xx only |
Парткод: | 40X1795 |
Деталь: | Developer HVPS board2xx/4xx only |
Парткод: | 40X1825 |
Деталь: | Diverter spring |
Парткод: | 40X2065 |
Деталь: | Right side frame assembly |
Парткод: | 40X2039 |
Деталь: | Diverter actuator cam |
Парткод: | 40X2057 |
Деталь: | Diverter actuator spring |
Парткод: | 40X2060 |
Деталь: | Diverter actuator latch |
Парткод: | 40X2058 |
Деталь: | Diverter actuator arbor |
Парткод: | 40X2059 |
Деталь: | C-clip retainer |
Парткод: | 40X2069 |
Деталь: | Attach front bracket |
Парткод: | 40X2021 |
Деталь: | Diverter solenoid |
Парткод: | 40X2061 |
Деталь: | Static ground contact |
Парткод: | 40X2022 |
Деталь: | Paper exit deflector w/brush |
Парткод: | 40X2041 |
Деталь: | Paper deflector |
Парткод: | 40X2037 |
Деталь: | Deflector |
Парткод: | 40X2068 |
Деталь: | Paper top bin deflector |
Парткод: | 40X2036 |
Деталь: | Drive gear |
Парткод: | 40X1968 |
Деталь: | Roller retainer |
Парткод: | 40X2047 |
Деталь: | Cartridge contact assembly, complete |
Парткод: | 40X1762 |
Деталь: | Rear hold down spring |
Парткод: | 40X1636 |
Деталь: | Rear hold down bellcrank |
Парткод: | 40X1760 |
Деталь: | ITU drive assembly1xx/3xx only |
Парткод: | 40X1735 |
Деталь: | ITU drive assembly2xx/4xx only |
Парткод: | 40X1823 |
Деталь: | 58 gear |
Парткод: | 40X1742 |
Деталь: | Switch assembly, safety cover open |
Парткод: | 40X3279 |
Деталь: | Spring, upper diverter |
Парткод: | 99A0104 |
Деталь: | HVPS control cabledeveloper |
Парткод: | 40X1810 |
Деталь: | Cartridge contact assembly, complete |
Парткод: | 40X1762 |
Деталь: | System board shield support with clips |
Парткод: | 40X1700 |
Деталь: | Media size sensing bracket |
Парткод: | 40X1698 |
Деталь: | Media size sensing spring |
Парткод: | 40X1697 |
Деталь: | Media size sensing board assembly |
Парткод: | 40X1699 |
Деталь: | Media size sensing link |
Парткод: | 40X1696 |
Деталь: | Duplex option, complete |
Парткод: | 40X1920 |
Деталь: | BACK COVER |
Парткод: | 40X1961 |
Деталь: | Redrive bearing |
Парткод: | 40X1965 |
Деталь: | Duplex entry shaft assembly |
Парткод: | 40X1930 |
Деталь: | Right side front tray guide |
Парткод: | 40X1923 |
Деталь: | Deflector actuator assembly |
Парткод: | 40X1956 |
Деталь: | Deflector follower assembly |
Парткод: | 40X1957 |
Деталь: | Duplex front jam tray assembly |
Парткод: | 40X1959 |
Деталь: | Duplex support bracket |
Парткод: | 40X1935 |
Деталь: | Sensor mount plate |
Парткод: | 40X1964 |
Деталь: | Duplex exit sensor |
Парткод: | 40X1927 |
Деталь: | Duplex shaft mount |
Парткод: | 40X1924 |
Деталь: | Front decurl assembly |
Парткод: | 40X1954 |
Деталь: | F/R backup shaft assembly |
Парткод: | 40X1979 |
Деталь: | 5 mm bushing |
Парткод: | 40X1951 |
Деталь: | Brake pad |
Парткод: | 40X1948 |
Деталь: | Duplex paper guide |
Парткод: | 40X1963 |
Деталь: | Wall support |
Парткод: | 40X1933 |
Деталь: | Brake spring |
Парткод: | 40X1950 |
Деталь: | Pass thru shaft assembly |
Парткод: | 40X1947 |
Деталь: | Duplex shaft assembly |
Парткод: | 40X1926 |
Деталь: | Pass thru spring |
Парткод: | 40X1944 |
Деталь: | Aligner arm spring |
Парткод: | 40X1814 |
Деталь: | Spur drive gear |
Парткод: | 40X1942 |
Деталь: | 26T duplex gear |
Парткод: | 40X1943 |
Деталь: | Bellcrank assembly |
Парткод: | 40X1946 |
Деталь: | Decurl BAC assembly |
Парткод: | 40X1949 |
Деталь: | 40T shaft drive F/R gear |
Парткод: | 40X1929 |
Деталь: | Pulley washer |
Парткод: | 40X1955 |
Деталь: | Guide assembly, left side |
Парткод: | 40X1663 |
Деталь: | Guide assembly, right side |
Парткод: | 40X1664 |
Деталь: | Right jam access door assembly |
Парткод: | 40X1994 |
Деталь: | Lower shaft assembly, also order parts packet 40X2011 |
Парткод: | 40X2006 |
Деталь: | DRIVE PULLEY |
Парткод: | 40X2004 |
Деталь: | Rear attach bracket |
Парткод: | 40X1983 |
Деталь: | FRONT COVER |
Парткод: | 40X1985 |
Деталь: | 160-gear belt |
Парткод: | 40X2002 |
Деталь: | Belt idler arm assembly |
Парткод: | 40X2003 |
Деталь: | Belt tensioner spring |
Парткод: | 40X2005 |
Деталь: | Output tray spring |
Парткод: | 40X2010 |
Деталь: | Output tray latch |
Парткод: | 40X1991 |
Деталь: | Frame assembly |
Парткод: | 40X2015 |
Деталь: | Output expander pass thru sensor |
Парткод: | 40X3264 |
Деталь: | Shaft assembly, middle 40T, also order parts packet 40X2011 |
Парткод: | 40X2012 |
Деталь: | Multi-bin stacker kit |
Парткод: | 40X1998 |
Деталь: | 500-Sheet tray assembly |
Парткод: | 40X1728 |
Деталь: | Back restraint latch |
Парткод: | 40X1720 |
Деталь: | Back restraint |
Парткод: | 40X1719 |
Деталь: | Tray bias bellcrank assembly |
Парткод: | 40X1723 |
Деталь: | Tray bias spring |
Парткод: | 40X1725 |
Деталь: | Wear strip |
Парткод: | 40X1722 |
Деталь: | Tray wear clip |
Парткод: | 40X1885 |
Деталь: | Restraint pad |
Парткод: | 40X1727 |
Деталь: | Side restraint |
Парткод: | 40X1718 |
Деталь: | Fuser assembly, 220 V 500W1xx/3xx |
Парткод: | 40X1666 |
Деталь: | Fuser assembly, 220 V 500W2xx/4xx |
Парткод: | 40X1832 |
Деталь: | Fuser assembly, 115 V 500W1xx/3xx |
Парткод: | 40X1651 |
Деталь: | Fuser assembly, 115 V 500W2xx/4xx |
Парткод: | 40X1831 |
Деталь: | Fuser assembly, 100 V 500W (Japan)1xx/3xx |
Парткод: | 40X1667 |
Деталь: | Fuser assembly, 100 V 500W (Japan)2xx/4xx |
Парткод: | 40X1833 |
Деталь: | Drive assembly, 500 option 2 |
Парткод: | 40X1901 |
Деталь: | 500-Sheet option tray pick assembly |
Парткод: | 40X1910 |
Деталь: | Paper level sensing assembly |
Парткод: | 40X1898 |
Деталь: | Autoconnect cable assembly |
Парткод: | 40X1938 |
Деталь: | Cable tie (6 in a pack) |
Парткод: | 40X1648 |
Деталь: | Frame cover |
Парткод: | 40X1908 |
Деталь: | Tray interlock bellcrank |
Парткод: | 40X1730 |
Деталь: | Pass thru sensor |
Парткод: | 40X1891 |
Деталь: | HINGE |
Парткод: | 40X1896 |
Деталь: | Electronics/size sensing assembly with system board |
Парткод: | 40X1894 |
Деталь: | Pick arm lift bellcrank |
Парткод: | 40X1741 |
Деталь: | Media size sensing assembly |
Парткод: | 40X1899 |
Деталь: | Bellcrank lift spring |
Парткод: | 40X1734 |
Деталь: | 500-Sheet base assembly |
Парткод: | 40X1907 |
Деталь: | Machine pad |
Парткод: | 40X1601 |
Деталь: | Plate, 500-Sheet support assembly |
Парткод: | 40X1903 |
Деталь: | PAPER GUIDE |
Парткод: | 40X1909 |
Деталь: | Wall support plate |
Парткод: | 40X1897 |
Деталь: | Base door assembly |
Парткод: | 40X1911 |
Деталь: | 500-sheet option spring |
Парткод: | 40X1895 |
Деталь: | 500-Sheet option deflector |
Парткод: | 40X1913 |
Деталь: | Pick roll tires (2 per pack) |
Парткод: | 40X1765 |
Деталь: | Cable tie (6 in pack) |
Парткод: | 40X1671 |
Деталь: | ITU light shield assembly |
Парткод: | 40X1739 |
Деталь: | ITU assembly1xx/3xx only |
Парткод: | 40X1738 |
Деталь: | ITU assembly2xx/4xx only |
Парткод: | 40X1826 |
Деталь: | SECOND TRANSFER ROLL |
Парткод: | 40X1678 |
Деталь: | ITU coupler retract lever |
Парткод: | 40X1737 |
Деталь: | Envelope option, complete1xx/3xx |
Парткод: | 40X2081 |
Деталь: | Envelope option, complete2xx/4xx |
Парткод: | 40X1842 |
Деталь: | Envelope tray assembly1xx/3xx |
Парткод: | 40X2082 |
Деталь: | Envelope tray assembly2xx/4xx |
Парткод: | 40X1843 |
Деталь: | Envelope feeder pick tire |
Парткод: | 40X2080 |
Деталь: | System board outer shield |
Парткод: | 40X1782 |
Деталь: | CABLE CLIP |
Парткод: | 40X1786 |
Деталь: | System board inner shield assembly |
Парткод: | 40X1783 |
Деталь: | Ground cable |
Парткод: | 40X1785 |
Деталь: | System board shield support with clips |
Парткод: | 40X1700 |
Деталь: | System board, network1xx/3xx only |
Парткод: | 40X1775 |
Деталь: | System board, network2xx/4xx.only |
Парткод: | 40X1817 |
Деталь: | Bar code card assembly1xx/3xx only |
Парткод: | 40X3521 |
Деталь: | Bar code card assembly2xx/4xx only |
Парткод: | 40X4741 |
Деталь: | 128MB SDRAM card assembly |
Парткод: | 40X1508 |
Деталь: | 256MB SDRAM card assembly |
Парткод: | 40X1509 |
Деталь: | 512MB SDRAM card assembly |
Парткод: | 40X1510 |
Деталь: | INA blank flat shield, use when options are not installed |
Парткод: | 40X1784 |
Деталь: | Top cover assembly Also order cable tie parts packet (P/N 40X1648) |
Парткод: | 40X1628 |
Деталь: | 250 output flag and retainer |
Парткод: | 40X1631 |
Деталь: | Top autoconnect and output bin sensor1xx/3xx only |
Парткод: | 40X1637 |
Деталь: | Top autoconnect and output bin sensor2xx/4xx |
Парткод: | 40X1777 |
Деталь: | Redrive cap cover assembly |
Парткод: | 40X1638 |
Деталь: | Machine pad |
Парткод: | 40X1601 |
Деталь: | Top front support bracket |
Парткод: | 40X1602 |
Деталь: | RIGHT REAR COVER |
Парткод: | 40X1622 |
Деталь: | Right front cover |
Парткод: | 40X1620 |
Деталь: | Lower right door assembly |
Парткод: | 40X1634 |
Деталь: | Front right light shield |
Парткод: | 40X1605 |
Деталь: | Front cover rear pivot cover |
Парткод: | 40X1615 |
Деталь: | Front cover backplate assembly |
Парткод: | 40X1607 |
Деталь: | Detent link spring |
Парткод: | 40X1608 |
Деталь: | Bellcrank detent bearing |
Парткод: | 40X1672 |
Деталь: | Rear hold down spring |
Парткод: | 40X1636 |
Деталь: | Front hold down bellcrank |
Парткод: | 40X1610 |
Деталь: | Detent link |
Парткод: | 40X1609 |
Деталь: | Front access door handle |
Парткод: | 40X1623 |
Деталь: | FRONT COVER |
Парткод: | 40X1614 |
Деталь: | Operator panel assembly |
Парткод: | 40X1626 |
Деталь: | Operator panel bezel with overlays1xx only |
Парткод: | 40X1625 |
Деталь: | Operator panel bezel with overlays2xx only |
Парткод: | 40X1822 |
Деталь: | Operator panel bezel with overlays3xx only |
Парткод: | 40X1624 |
Деталь: | Operator panel bezel with overlays4xx only |
Парткод: | 40X1821 |
Деталь: | Clear LCD lens |
Парткод: | 40X1627 |
Деталь: | Front lower right cover |
Парткод: | 40X1621 |
Деталь: | Front right handle cover assembly |
Парткод: | 40X1629 |
Деталь: | Reference edge nip release strap |
Парткод: | 40X1768 |
Деталь: | Paper path access door |
Парткод: | 40X1619 |
Деталь: | Paper path access door spring |
Парткод: | 40X1603 |
Деталь: | Front lower left cover |
Парткод: | 40X1618 |
Деталь: | Front left handle cover assembly |
Парткод: | 40X1630 |
Деталь: | Left front light shield cover |
Парткод: | 40X1604 |
Деталь: | Paper tray guide |
Парткод: | 40X1606 |
Деталь: | Detent bellcrank |
Парткод: | 40X1612 |
Деталь: | Bellcrank detent spring |
Парткод: | 40X1613 |
Деталь: | Front access door support |
Парткод: | 40X1611 |
Деталь: | Top paper jam label3xx/4xx only |
Парткод: | 40X1616 |
Деталь: | Top paper jam label1xx/2xx only |
Парткод: | 40X1617 |
Деталь: | Cartridge drive assembly1xx/3xx only (one drive assembly per package) |
Парткод: | 40X1764 |
Деталь: | Cartridge drive assembly2xx/4xx only (one drive assembly per package) |
Парткод: | 40X1824 |
Деталь: | Printhead assembly1xx/3xx only (do not replace more than one printhead at a time) |
Парткод: | 40X1683 |
Деталь: | Printhead assembly2xx/4xx (do not replace more than one printhead at a time) |
Парткод: | 40X1828 |
Деталь: | Output expander, complete |
Парткод: | 40X1980 |
Деталь: | RIGHT COVER |
Парткод: | 40X1996 |
Деталь: | ESD brush cover |
Парткод: | 40X1997 |
Деталь: | Upper redrive deflector, also order 40X2000 |
Парткод: | 40X1988 |
Деталь: | Upper diverter spring |
Парткод: | 40X2000 |
Деталь: | Exit shaft assembly, also order parts packet 40X2011 |
Парткод: | 40X2007 |
Деталь: | Lower exit shaft assembly, also order parts packet 40X2011 |
Парткод: | 40X1999 |
Деталь: | Output option card shield |
Парткод: | 40X1982 |
Деталь: | Output expander DC motor board |
Парткод: | 40X2013 |
Деталь: | Front control board cover |
Парткод: | 40X1984 |
Деталь: | Output expander tray |
Парткод: | 40X1992 |
Деталь: | Diverter arm |
Парткод: | 40X2014 |
Деталь: | Spring clutch assembly |
Парткод: | 40X1978 |
Деталь: | Output tray spring |
Парткод: | 40X2010 |
Деталь: | Output tray latch |
Парткод: | 40X1991 |
Деталь: | Front attach bracket |
Парткод: | 40X1981 |
Деталь: | Swing arm spring |
Парткод: | 40X2009 |
Деталь: | Output expander assembly, mechanical linkage |
Парткод: | 40X1995 |
Деталь: | Rear support cover |
Парткод: | 40X1987 |
Деталь: | REAR COVER |
Парткод: | 40X1986 |
Деталь: | Level sensor bracket |
Парткод: | 40X1989 |
Деталь: | Output paper level flag |
Парткод: | 40X1990 |
Деталь: | Dual bin full sensor |
Парткод: | 40X3265 |
Деталь: | Tray interlock bellcrank |
Парткод: | 40X1730 |
Деталь: | Pick arm lift bellcrank |
Парткод: | 40X1741 |
Деталь: | Pick assembly 500-tray |
Парткод: | 40X1724 |
Деталь: | Bellcrank lift spring |
Парткод: | 40X1734 |
Деталь: | Paper level sensing assembly |
Парткод: | 40X1732 |
Деталь: | Tray interlock bracket |
Парткод: | 40X1731 |
Деталь: | Sensor, paper out/low |
Парткод: | 40X1729 |
Деталь: | Pick roll tires (2 per pack) |
Парткод: | 40X1765 |
Деталь: | Pick motor extension and paper level sensing cable |
Парткод: | 40X1733 |
Деталь: | Outdoor media drawer assembly |
Парткод: | 40X2083 |
Деталь: | Outdoor media tray assembly |
Парткод: | 40X2084 |
Деталь: | Duplex support plate |
Парткод: | 40X1934 |
Деталь: | Autoconnect cable assembly |
Парткод: | 40X1938 |
Деталь: | DC forward/reverse motor assembly |
Парткод: | 40X1939 |
Деталь: | DC duplex feed motor |
Парткод: | 40X1940 |
Деталь: | Cable tie (6 in pack) |
Парткод: | 40X1648 |
Деталь: | Back support |
Парткод: | 40X1937 |
Деталь: | Duplex card assembly |
Парткод: | 40X1922 |
Деталь: | Transfer belt |
Парткод: | 40X1958 |
Деталь: | Right jam clearance tray assembly |
Парткод: | 40X1960 |
Деталь: | C-clip retainer |
Парткод: | 40X1969 |
Деталь: | Aligner spring |
Парткод: | 40X1953 |
Деталь: | Paper guide assembly |
Парткод: | 40X1967 |
Деталь: | Drive alignment shaft assembly |
Парткод: | 40X1941 |
Деталь: | Reduction gear shaft |
Парткод: | 40X1952 |
Деталь: | Right backup spring assembly |
Парткод: | 40X1931 |
Деталь: | Drive gear |
Парткод: | 40X1968 |
Деталь: | Left backup spring assembly |
Парткод: | 40X1932 |
Деталь: | Upper rib assembly |
Парткод: | 40X1962 |
Деталь: | Duplex input sensor |
Парткод: | 40X1925 |
Деталь: | StapleSmart wheels maintenance kit |
Парткод: | 40X2158 |
Деталь: | Top autoconnect and output bin sensor1xx/3xx only |
Парткод: | 40X1637 |
Деталь: | Top autoconnect and output bin sensor2xx/4xx |
Парткод: | 40X1777 |
Деталь: | RIP fan, 92 mm |
Парткод: | 40X1799 |
Деталь: | Lift/BOR assembly |
Парткод: | 40X1758 |
Деталь: | Oiler motor driver cable |
Парткод: | 40X1807 |
Деталь: | Operator panel cable |
Парткод: | 40X1801 |
Деталь: | Operator panel USB cable |
Парткод: | 40X1769 |
Деталь: | Printhead assemblyyellow mirror motor (attached to yellow printhead)1xx/3xx only |
Парткод: | 40X1683 |
Деталь: | Printhead assemblyyellow mirror motor (attached to yellow printhead)2xx/4xx |
Парткод: | 40X1828 |
Деталь: | Laser cablecyan/yellow |
Парткод: | 40X1806 |
Деталь: | Printhead assemblycyan mirror motor (attached to cyan printhead)1xx/3xx only |
Парткод: | 40X1683 |
Деталь: | Printhead assemblycyan mirror motor (attached to cyan printhead)2xx/4xx |
Парткод: | 40X1828 |
Деталь: | Printhead interlock cable assembly |
Парткод: | 40X1740 |
Деталь: | Printhead assemblymagenta mirror motor (attached to magenta printhead)1xx/3xx only |
Парткод: | 40X1683 |
Деталь: | Printhead assemblymagenta mirror motor (attached to magenta printhead)2xx/4xx |
Парткод: | 40X1828 |
Деталь: | Laser cableblack/magenta |
Парткод: | 40X1805 |
Деталь: | Printhead assemblyblack mirror motor (attached to black printhead)1xx/3xx only |
Парткод: | 40X1683 |
Деталь: | Printhead assemblyblack mirror motor (attached to black printhead)2xx/4xx |
Парткод: | 40X1828 |
Деталь: | HVPS control cabledeveloper |
Парткод: | 40X1810 |
Деталь: | ITU light shield assembly |
Парткод: | 40X1739 |
Деталь: | S2/XPAR/NMS/MPF cable assembly (with sensors) |
Парткод: | 40X1692 |
Деталь: | MPF motor/sensor cable |
Парткод: | 40X1854 |
Деталь: | Registration motor assembly kit |
Парткод: | 40X1702 |
Деталь: | Pick motor extension and paper level sensing cable |
Парткод: | 40X1733 |
Деталь: | HVPS control cabletransfer |
Парткод: | 40X1809 |
Деталь: | ITU and black cartridge motor cable |
Парткод: | 40X1804 |
Деталь: | Cyan and magenta cartridge motor cable |
Парткод: | 40X1803 |
Деталь: | Options bottom/media size sensing cable assembly |
Парткод: | 40X1811 |
Деталь: | LVPS assembly |
Парткод: | 40X1781 |
Деталь: | VTB fan, 60 mm |
Парткод: | 40X1800 |
Деталь: | Fuser fan assembly |
Парткод: | 40X1798 |
Деталь: | Fuser and yellow cartridge motor cable |
Парткод: | 40X1802 |
Деталь: | Paper support bail |
Парткод: | 40X2086 |
Деталь: | Banner option screw |
Парткод: | 40X2088 |
Деталь: | Wire bail |
Парткод: | 40X2087 |
Деталь: | VTB fan, 60 mm |
Парткод: | 40X1800 |
Деталь: | VTB fan gap cover |
Парткод: | 40X1796 |
Деталь: | Fuser fan assembly |
Парткод: | 40X1798 |
Деталь: | RIP fan, 92 mm |
Парткод: | 40X1799 |
Деталь: | RIP fan duct |
Парткод: | 40X1662 |
Деталь: | Bracket mounting anchor (2 per package) |
Парткод: | 40X1686 |
Деталь: | Upper door hinge |
Парткод: | 40X1685 |
Деталь: | Redrive belt 300 T |
Парткод: | 40X1689 |
Деталь: | Redrive assembly |
Парткод: | 40X1684 |
Деталь: | Redrive door assembly |
Парткод: | 40X1690 |
Деталь: | Lower right door latch |
Парткод: | 40X1687 |
Деталь: | Lower left door latch |
Парткод: | 40X1688 |
Деталь: | Lower right door assembly |
Парткод: | 40X1634 |
Деталь: | REAR COVER |
Парткод: | 40X2145 |
Деталь: | RIGHT SIDE COVER |
Парткод: | 40X2143 |
Деталь: | Caster, movable |
Парткод: | 40X2092 |
Деталь: | F adjuster |
Парткод: | 40X2094 |
Деталь: | FRONT COVER |
Парткод: | 40X2141 |
Деталь: | Cover, main CA |
Парткод: | 40X2142 |
Деталь: | Caster, fixed |
Парткод: | 40X2093 |
Деталь: | LEFT SIDE COVER |
Парткод: | 40X2144 |
Деталь: | Upper left side jam cover |
Парткод: | 40X2146 |
Деталь: | Locating pin, options front right |
Парткод: | 40X2100 |
Деталь: | Locating pin, options rear left |
Парткод: | 40X2099 |
Деталь: | Options autoconnect cable assembly |
Парткод: | 40X2106 |
Деталь: | Options cable mounting plate |
Парткод: | 40X2109 |
Деталь: | Feed unit special sensors cable |
Парткод: | 40X2101 |
Деталь: | Feed unit sensors cable |
Парткод: | 40X2102 |
Деталь: | Elevator motor cable |
Парткод: | 40X2104 |
Деталь: | Magnetic latch |
Парткод: | 40X2107 |
Деталь: | Tray present lever |
Парткод: | 40X2130 |
Деталь: | CABLE CLAMP |
Парткод: | 40X2132 |
Деталь: | Stabilizer kit with mounting screws |
Парткод: | 40X2140 |
Деталь: | Nip relief handle |
Парткод: | 40X1701 |
Деталь: | Registration motor assembly kit, including: |
Парткод: | 40X1702 |
Деталь: | Paper size sensor box assembly |
Парткод: | 40X2137 |
Деталь: | Flag, paper size F |
Парткод: | 40X2111 |
Деталь: | Flag, paper size C |
Парткод: | 40X2112 |
Деталь: | Flag, paper size R |
Парткод: | 40X2110 |
Деталь: | Spring, paper size flag |
Парткод: | 40X2113 |
Деталь: | Sensor, photo interrupter |
Парткод: | 40X2108 |
Деталь: | Paper size sensors cable |
Парткод: | 40X2103 |
Деталь: | System control board |
Парткод: | 40X2095 |
Деталь: | LVPS |
Парткод: | 40X2096 |
Деталь: | Elevator motor assembly |
Парткод: | 40X2105 |
Деталь: | AC power outlet |
Парткод: | 40X2097 |
Деталь: | AC power inlet |
Парткод: | 40X2098 |
Деталь: | AC power cord jumper |
Парткод: | 40X2091 |
Деталь: | Paper tray guide |
Парткод: | 40X2115 |
Деталь: | Elevator lift belt |
Парткод: | 40X2134 |
Деталь: | Elevator lift |
Парткод: | 40X2136 |
Деталь: | Ring 7, elevator lift gear/elevator lift |
Парткод: | 40X2139 |
Деталь: | Elevator lift gear |
Парткод: | 40X2135 |
Деталь: | Paper tray arms |
Парткод: | 40X2114 |
Деталь: | Feed unit, complete assembly |
Парткод: | 40X2116 |
Деталь: | BUSHING |
Парткод: | 40X2118 |
Деталь: | Front feed unit spring |
Парткод: | 40X2124 |
Деталь: | Rear feed unit spring |
Парткод: | 40X2125 |
Деталь: | Feed cover |
Парткод: | 40X2138 |
Деталь: | Separation/torque roller |
Парткод: | 40X2131 |
Деталь: | Feed cam |
Парткод: | 40X2120 |
Деталь: | FEED ROLLER |
Парткод: | 40X2119 |
Деталь: | Feed unit spring |
Парткод: | 40X2121 |
Деталь: | 060 bushing |
Парткод: | 40X2123 |
Деталь: | Emitter timing wheel |
Парткод: | 40X2133 |
Деталь: | Plastic 5W clip |
Парткод: | 40X2126 |
Деталь: | Special optical sensors |
Парткод: | 40X2117 |
Деталь: | Level sensor flag |
Парткод: | 40X2127 |
Деталь: | Extension spring |
Парткод: | 40X2129 |
Деталь: | Near empty sensor flag |
Парткод: | 40X2128 |
Деталь: | HCIT option |
Парткод: | 40X2090 |
Деталь: | 500-Sheet drawer option, complete |
Парткод: | 40X1880 |
Деталь: | 500-Sheet tray assembly |
Парткод: | 40X1728 |
Деталь: | Back restraint latch |
Парткод: | 40X1720 |
Деталь: | Back restraint |
Парткод: | 40X1719 |
Деталь: | Tray bias bellcrank assembly |
Парткод: | 40X1723 |
Деталь: | Tray bias spring |
Парткод: | 40X1725 |
Деталь: | Wear strip |
Парткод: | 40X1722 |
Деталь: | Tray wear clip |
Парткод: | 40X1721 |
Деталь: | Tray wear clip |
Парткод: | 40X1885 |
Деталь: | Restraint pad |
Парткод: | 40X1727 |
Деталь: | Options bottom/media size sensing cable assembly |
Парткод: | 40X1811 |
Деталь: | ITU drive assembly1xx/3xx only |
Парткод: | 40X1735 |
Деталь: | ITU drive assembly2xx/4xx |
Парткод: | 40X1823 |
Деталь: | Redrive cap cover |
Парткод: | 40X2159 |
Деталь: | Complete option |
Парткод: | 40X2150 |
Деталь: | Jam access door |
Парткод: | 40X2155 |
Деталь: | Front door latch |
Парткод: | 40X2156 |
Деталь: | Access door rear latch |
Парткод: | 40X2157 |
Деталь: | Front assembly cover |
Парткод: | 40X2152 |
Деталь: | Stapler access cover |
Парткод: | 40X2153 |
Деталь: | Stapler access door switch assembly |
Парткод: | 40X3274 |
Деталь: | Output assembly tray |
Парткод: | 40X3277 |
Деталь: | Stacking bail kit |
Парткод: | 56P4219 |
Деталь: | Rear assembly cover |
Парткод: | 40X2031 |
Деталь: | Top assembly cover |
Парткод: | 40X2154 |
Деталь: | Power cord set, 8 ft (straight)U.S., Asia Pacific (English), Canada, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Puerto Rico, Saudi Arabia, Taiwan, Venezuela, Virgin Islands |
Парткод: | 40X0269 |
Деталь: | Power cord set, 8 ft (straight)African countriesBluemark, Austria, Belgium, Bulgaria, Catalan, CIS, Croatia, Finland, France, Germany, Greece, Hungary, Italy, Macedonia, Netherlands, Norway, Paraguay, Poland, Portugal, Romania, Russia, Slovenia, Spain, Sw |
Парткод: | 40X1767 |
Деталь: | Power cord set, 8 ft (straight)Argentina |
Парткод: | 40X0288 |
Деталь: | Power cord set, 8 ft (straight)Australia |
Парткод: | 40X0301 |
Деталь: | Power cord set, 8 ft (straight)Bolivia, Peru |
Парткод: | 40X1766 |
Деталь: | Power cord set, 8 ft (straight)Botswana, Lesotho, Namibia, South Africa |
Парткод: | 40X1773 |
Деталь: | Power cord set, 8 ft (straight)Brazil |
Парткод: | 40X0277 |
Деталь: | Power cord set, 8 ft (straight)Chile, Uruguay |
Парткод: | 40X0273 |
Деталь: | Power cord set, 8 ft (straight)Denmark |
Парткод: | 40X1774 |
Деталь: | Power cord set, 8 ft (straight)Ireland, UK |
Парткод: | 40X0271 |
Деталь: | Power cord set, 8 ft (straight)Israel |
Парткод: | 40X0275 |
Деталь: | Power cord set, 8 ft (straight)Japan |
Парткод: | 40X0270 |
Деталь: | Power cord set, 6 ft (straight)Korea |
Парткод: | 40X0280 |
Деталь: | Power cord set, 8 ft (straight)Korea |
Парткод: | 40X1792 |
Деталь: | Power cord set, 8 ft (straight)PRC |
Парткод: | 40X0303 |
Деталь: | Power cord set, 8 ft (straight)Switzerland |
Парткод: | 40X1772 |
Деталь: | Power cord set, 6 ft (straight)Taiwan |
Парткод: | 40X0281 |
Деталь: | Power cord set, 8 ft (straight)Taiwan |
Парткод: | 40X1791 |
Деталь: | LVPS assembly |
Парткод: | 40X1781 |
Деталь: | Lift/BOR assembly |
Парткод: | 40X1758 |
Деталь: | Left upper cover assembly |
Парткод: | 40X1657 |
Деталь: | Left upper pivot cover |
Парткод: | 40X1653 |
Деталь: | Jam access door spring |
Парткод: | 40X1787 |
Деталь: | Lower jam access door assembly |
Парткод: | 40X1658 |
Деталь: | Left lower pivot cover |
Парткод: | 40X1655 |
Деталь: | LEFT LOWER COVER |
Парткод: | 40X1654 |
Деталь: | Waste container door |
Парткод: | 40X1656 |
Деталь: | Ground cable |
Парткод: | 40X1647 |
Деталь: | REAR COVER |
Парткод: | 40X1644 |
Деталь: | Fuser latch slide |
Парткод: | 40X1643 |
Деталь: | Fuser latch slide spring |
Парткод: | 40X1645 |
Деталь: | Fuser top duct |
Парткод: | 40X1640 |
Деталь: | Duplex actuator arm assembly |
Парткод: | 40X1646 |
Деталь: | RIP fan duct |
Парткод: | 40X1662 |
Деталь: | Fuser wall duct |
Парткод: | 40X1642 |
Деталь: | Fuser bottom duct |
Парткод: | 40X1641 |
Деталь: | Fuser left duct |
Парткод: | 40X1650 |
Деталь: | Redrive belt cover duct |
Парткод: | 40X1652 |
Деталь: | Cable tie (6 in pack) |
Парткод: | 40X1648 |
Деталь: | Cable tie mount |
Парткод: | 40X1649 |
Деталь: | Cable tie (6 in pack) |
Парткод: | 40X1671 |
Деталь: | S2/XPAR/NMS/MPF cable assembly (with sensors) |
Парткод: | 40X1692 |
Деталь: | MPF door assembly1xx/3xx |
Парткод: | 40X1714 |
Деталь: | MPF door assembly2xx/4xx |
Парткод: | 40X1841 |
Деталь: | MPF door cover |
Парткод: | 40X1711 |
Деталь: | MPF drive assembly |
Парткод: | 40X1853 |
Деталь: | Door hinge restraint |
Парткод: | 40X1708 |
Деталь: | MPF gear cover |
Парткод: | 40X1710 |
Деталь: | MPF paper out flag |
Парткод: | 40X1673 |
Деталь: | Paper out sensor MPF |
Парткод: | 40X1852 |
Деталь: | MPF support bracket cover |
Парткод: | 40X1715 |
Деталь: | MPF support bracket spring |
Парткод: | 40X1707 |
Деталь: | MPF support bracket |
Парткод: | 40X1717 |
Деталь: | Frame bias latch cover |
Парткод: | 40X1713 |
Деталь: | Frame bias latch |
Парткод: | 40X1712 |
Деталь: | Frame bias spring |
Парткод: | 40X1706 |
Деталь: | MPF autocompensator pick assembly |
Парткод: | 40X1716 |
Деталь: | MPF side restraint |
Парткод: | 40X1736 |
Деталь: | MPF pick shaft |
Парткод: | 40X1682 |
Деталь: | MPF feed assembly1xx/3xx |
Парткод: | 40X1709 |
Деталь: | MPF feed assembly2xx/4xx |
Парткод: | 40X1840 |
Деталь: | Friction buckler and buckler housing |
Парткод: | 40X1808 |
Деталь: | Rib housing |
Парткод: | 40X1704 |
Деталь: | MPF motor/sensor cable |
Парткод: | 40X1854 |
Деталь: | Web oiler assembly |
Парткод: | 40X1674 |
Деталь: | Web oiler driver board assembly |
Парткод: | 40X1670 |
Деталь: | Web oiler index drive assembly |
Парткод: | 40X1669 |
Деталь: | Waste toner container |
Парткод: | 40X1756 |
Деталь: | Waste container latch spring |
Парткод: | 40X1755 |
Деталь: | Waste container latch |
Парткод: | 40X1754 |
Деталь: | Black terminal contact assembly |
Парткод: | 40X1753 |
Деталь: | Cyan terminal contact assembly |
Парткод: | 40X1759 |
Деталь: | Yellow terminal contact assembly |
Парткод: | 40X1761 |
Деталь: | Magenta terminal contact assembly |
Парткод: | 40X1757 |
Деталь: | Second transfer voltage cable assembly |
Парткод: | 40X1812 |
Деталь: | HVPS control cabletransfer |
Парткод: | 40X1809 |
Деталь: | 5-Bin mailbox, complete |
Парткод: | 40X2020 |
Деталь: | Access door rear latch |
Парткод: | 40X2157 |
Деталь: | Rear access door roller assembly |
Парткод: | 40X2049 |
Деталь: | Access door front latch |
Парткод: | 40X2024 |
Деталь: | Front door cover |
Парткод: | 40X2032 |
Деталь: | FRONT DOOR ASSEMBLY |
Парткод: | 40X4268 |
Деталь: | Left frame assembly w/clutch assembly |
Парткод: | 40X2044 |
Деталь: | Drive shaft bushing packet |
Парткод: | 40X2056 |
Деталь: | RIGHT COVER |
Парткод: | 40X2033 |
Деталь: | Drive shaft assembly |
Парткод: | 40X2054 |
Деталь: | Drive with gear shaft assembly |
Парткод: | 40X2055 |
Деталь: | FRONT COVER |
Парткод: | 40X2029 |
Деталь: | 5-bin mailbox pass thru sensor |
Парткод: | 40X3242 |
Деталь: | Paper cap tray |
Парткод: | 40X2028 |
Деталь: | 5-bin mailbox assembly kit |
Парткод: | 40X2043 |
Деталь: | Bail attach bracket assembly |
Парткод: | 40X2027 |
Деталь: | Paper tray support |
Парткод: | 40X2035 |
Деталь: | Paper tray stop assembly |
Парткод: | 40X2042 |
Деталь: | Bin full flag |
Парткод: | 40X2038 |
Деталь: | Rear structural cover |
Парткод: | 40X2030 |
Деталь: | Tray media level sensor cable |
Парткод: | 40X2023 |
Деталь: | Dual bin level sensor |
Парткод: | 40X3240 |
Деталь: | Lower autoconnect cable assembly |
Парткод: | 40X2052 |
Деталь: | Main DC drive assembly |
Парткод: | 40X2050 |
Деталь: | Bin full flag |
Парткод: | 40X2026 |
Деталь: | 5-bin mailbox system board assembly |
Парткод: | 40X2064 |
Деталь: | Drive gear |
Парткод: | 40X2067 |
Деталь: | Upper autoconnect cable assembly |
Парткод: | 40X2053 |
Деталь: | Rear assembly cover |
Парткод: | 40X2031 |
Деталь: | Upper diverter spring |
Парткод: | 40X2000 |
Деталь: | Top bin cover |
Парткод: | 40X2025 |
Деталь: | WIRE COVER |
Парткод: | 40X2040 |
Деталь: | Redrive cap cover assembly |
Парткод: | 40X1638 |
Деталь: | 128MB SDRAM card assembly |
Парткод: | 40X1508 |
Деталь: | 256MB SDRAM card assembly |
Парткод: | 40X1509 |
Деталь: | 512MB SDRAM card assembly |
Парткод: | 40X1510 |
Деталь: | 32MB Flash DIMM card assembly |
Парткод: | 40X1454 |
Деталь: | 64MB Flash DIMM card assembly |
Парткод: | 40X1455 |
Деталь: | Traditional Chinese font DIMM card assembly |
Парткод: | 40X1514 |
Деталь: | Simplified Chinese font DIMM card assembly |
Парткод: | 40X1513 |
Деталь: | Japanese font card assembly |
Парткод: | 40X1512 |
Деталь: | Korean font card assembly card assembly |
Парткод: | 40X1515 |
Деталь: | RS-232 serial interface card |
Парткод: | 40X0290 |
Деталь: | IPDS/SCS card assembly1xx/3xx only |
Парткод: | 40X3522 |
Деталь: | IPDS/SCS card assembly2xx/4xx only |
Парткод: | 40X4743 |
Деталь: | Bar code card assembly1xx/3xx only |
Парткод: | 40X3521 |
Деталь: | Bar code card assembly2xx/4xx only |
Парткод: | 40X4741 |
Деталь: | Lexmark Forms card assembly1xx/3xx only |
Парткод: | 40X3523 |
Деталь: | Lexmark Forms card assembly2xx/4xx only |
Парткод: | 40X4742 |
Деталь: | PrintCryption card assembly1xx/3xx only |
Парткод: | 40X3524 |
Деталь: | PrintCryption card assembly2xx/4xx only |
Парткод: | 40X4744 |
Деталь: | PRESCRIBE card assembly2xx/4xx only |
Парткод: | 40X4754 |
Деталь: | Adapter, parallel 1284-B |
Парткод: | 40X0291 |
Деталь: | Hard Disk, 40GB with/adapter (formatted) |
Парткод: | 40X2610 |
Деталь: | MarkNet N7020e ENA adapter |
Парткод: | 40X1592 |
Деталь: | MarkNet N7000e ENA adapter |
Парткод: | 40X1593 |
Деталь: | MarkNet N7000e ENA adapter (requires parallel) |
Парткод: | 40X1594 |
Деталь: | MarkNet N8020 Gigabit Ethernet adapter |
Парткод: | 40X1376 |
Деталь: | MarkNet N8030 Fiber Ethernet adapter |
Парткод: | 40X1377 |
Деталь: | MarkNet N8050 wireless print server, 802.11g, U.S. |
Парткод: | 40X1378 |
Деталь: | MarkNet 8050 wireless print server, 802.11g, non-U.S. |
Парткод: | 40X1562 |
Деталь: | Relocation package kit assemblyprinter |
Парткод: | 7371549 |
Деталь: | Relocation package kit assemblyoutput expander |
Парткод: | 7370563 |
Деталь: | Relocation package kit assembly5-bin mailbox |
Парткод: | 7370564 |
Деталь: | Relocation package kit assembly500 drawer |
Парткод: | 7370565 |
Деталь: | Relocation package kit assemblyduplex |
Парткод: | 7370566 |
Коды ошибок
100.01
100.02
100.03...100.99
106...109
122.01
122.02
122.03
122.04
122.05, 122.06
122.07, 122.14, 122.15
122.08
122.09
122.10
122.11
122.12
122.13
140.xx
144.xx
148.xx
149.xx
150.xx
151.xx
152.xx
153.xx
177.xx
200.03
200.04
200.05
200.06
200.07
200.16
200.21, 200.28, 200.29
200.69...200.75
200.92
200.93
200.96
201.xx, 202.xx
230.xx
241.xx
242.xx
243.xx
244.xx
250.xx
271.xx
272.xx
280.xx
282.98
900.xx
902.xx...907.xx
908.xx
920.xx
921.xx
925.02
926.01
927.03
930.09
940.xx
941.xx
942.xx
943.xx
950.00...950.29
950.30...950.60
951.xx
952.xx
953.xx
954.xx
955.xx
956.xx
957.xx
958.xx
960.xx
961.xx
962.xx
963.xx
964.xx
975.xx
976.xx
978.xx
979.xx
982.xx
990.01
Описание
Error code: | 100.01 |
Description: | Engine software error was detected. |
Remedy: | Step 1 Check the cable JWTHR1 on the controller board for proper connection. Is the cable properly connected? Go to step 3. Go to step 2. Step 2 Reseat the cable. Does the problem remain? Go to step 3. The problem is solved. Step 3 Check the weather station cable for proper connection. Is the cable properly connected? Go to step 5. Go to step 4. Step 4 Reseat the cable. Does the problem remain? Contact the next level of support. The problem is solved. Step 5 Replace the weather station. See “Weather station removal”. Does the problem remain? Contact the next level of support. The problem is solved. |
Error code: | 100.02 |
Description: | ITU Error ITU belt tracking problem |
Remedy: | 1 Make sure all packing material is removed from the printer. The Detensioner is located underneath the toner cartridges. Make sure the ITU Detensioner is removed. Remove the Detensioner by pulling up on the red handle on the right side of the ITU. Note: All the print cartridges must be removed to gain access to the Detensioner packing material. Has all packing material been removed from the printer? Go to step 2 Remove any remaining packing material from the printer. 2 Check the ITU release lever for correct operation. The ITU release lever is the black lever located on the left upper side frame above the ITU opening and can be seen by opening and lowering the MPF assembly. When locked, the lever should be at the 6 o`clock position. When unlocked, it should be in a 3 o`clock position. Undue pressure is not required to operate the lever. Does the ITU release lever operate correctly? Go to step 3 Repair as necessary. 3 Check the second transfer roll installation. Is it installed correctly? Go to step 4 Reinstall the second transfer roll. 4 Check the printer is setting on a solid, flat surface. Is the printer setting on a solid, flat surface? Go to step 5 Inform the customer that the printer must be setting on a solid, flat surface. 5 The front contamination shield is attached to the front plate of the ITU frame and lies on the top of the ITU belt. Is the front contamination shield lying on the ITU belt. Go to step 6 Position the shield on top of the belt. 6 Remove the ITU and check the ITU belt position. If the belt has shifted to the front or to the rear it should be replaced. The belt must not shift more than 4 mm in either direction. Check by making the measurements as shown. The lower limit is 3.1 mm, the high limit is 8.1 mm, and the optimum position is 5.6 mm. Has the ITU Belt shifted to the front or to the rear? Replace the ITU assembly. See “ITU assembly removal” and run the belt tracking. See “Belt Tracking (ITU 4th point adjustment)”. Treat as a belt stall or signal communications problem. See “100.01 ITU error service check”. |
Error code: | 100.03...100.99 |
Description: | ITU Error |
Remedy: | Replace the ITU assembly |
Error code: | 106...109 |
Description: | 106.xx Printhead Error Cyan printhead error. 107.xx Printhead Error Magenta printhead error 108.xx Printhead Error Yellow printhead error 109.xx Printhead Error Black printhead error |
Remedy: | If you get a printhead error, follow this diagnostic to find the specific failure. 1. Remove the top cover. See “Top cover assembly removal”. 2. Remove the outer system board shield. See “Outer system board shield removal”. 3. Verify that all the connectors are properly seated. Check the printhead cable connectors on the printheads as well as the printhead cable connectors and mirror motor cable connectors on the system board. If the printhead and mirror motor cables are properly seated and the error remains, record the error code. Continue to the next step. 4. Select which pair of printheads to switch based on the error code. • If the printer displays one of the codes that indicate yellow or cyan, switch the yellow with the cyan printhead cable and the yellow with the cyan mirror motor cable. • If the error code indicates a magenta or a black error, switch the magenta with the black printhead cable and the magenta with the black mirror motor cable. 5. Turn on the printer and compare the new error codes with the original error code you recorded. Note: If an automatic calibration begins, 36 Printer Service Required may appear. Check the printhead cable connections. Press to clear the error. • If the error code remains the same, replace the system board. See “System board removal”. If that solves the problem, you are finished. Make sure you return all the cables to the original positions. • If the printer displays a different printhead error code, which indicates the code for the other color of the pair you switched, the printhead or the printhead cables are defective. Return all the cables to the original positions. Replace the printhead cables. If the problem remains, replace the printhead. See “Printhead removal and adjustments”. |
Error code: | 122.01 |
Description: | Fuser Error. Hot fuser Error code 122.01 indicates that the fuser heated up too quickly or not quickly enough. Error code 122.01 may also indicate a problem in the fuser assembly with the hot roll bearings, hot roll thermistor, LVPS, or the system board. |
Remedy: | 1 Turn the printer on. Open the right side fuser access door. Observe the hot roll lamp to see if it turns on and off. You may have to observe the lamp for a few minutes to see if it turns on and off. Does the lamp turn on and off? Go to step 2 Replace the LVPS assembly. See “LVPS assembly removal”. 2 Turn the printer on. Measure the voltage on connector J17-11 on the system board. The voltage should measure approximately +0.13 V dc and +0.64 V dc as the hot roll lamp turns on and off. Is the voltage correct? Replace the fuser assembly. See “Fuser assembly removal”. Replace the system board. See “System board removal”. |
Error code: | 122.02 |
Description: | Fuser over temperature. Hot fuser Error code 122.02 displays whenever the printer detects a problem with the fuser running over temperature or the fuser lamps have been on too long. A problem could exist in the fuser assembly with the hot roll bearings, hot roll thermistor, or other hot roll parts. The LVPS or system board assembly can also be failing. |
Remedy: | 1 Open the right fuser access door. Observe the fuser, and see if the hot roll fuser lamp turns on and off. You may have to observe for a few minutes. Do the lamps turn off and on? Go to step 2 Replace the LVPS assembly. See “LVPS assembly removal”. 2 Turn the printer on, and measure the voltage on connector J17-11 on the system board. The voltage should measure approximately +0.13 V dc to +0.64 V dc as the hot roll lamp turns on and off. Is the voltage correct? Replace the fuser assembly. See “Fuser assembly removal”. Replace the system board. See “System board removal”. |
Error code: | 122.03 |
Description: | Fuser open thermistor. Hot roll thermistor circuit is open If error code 122.03 displays, the printer detects a problem in the fuser hot roll, fuser hot roll thermistor, system board, or LVPS fuser control circuits. |
Remedy: | 1 Turn the printer on, and allow it to reach the Ready prompt. Note: The printer may not complete POR and post a 122.03 Error message. Measure the voltage on connector J17-6 on the system board. The voltage should measure approximately +3.3 V dc. Is the voltage correct? Go to step 2 Replace the system board. See “System board removal”. 2 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 6 of the connector. Does the voltage measure approximately +3.3 V dc? Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”. |
Error code: | 122.04 |
Description: | Fuser cold. |
Remedy: | 1 Measure the voltage on connector J17-11 on the system board. The voltage should measure approximately +0.13 V dc to +0.64 V dc as the hot roll lamp turns off and on. Is the voltage correct? Go to step 2 Replace the system board. See “System board removal”. 2 Remove the fuser from the printer. Check continuity of the hot roll lamp by measuring between pins 1 and 2 on the AC fuser connector on the fuser assembly. Is there continuity? Go to step 4 Go to step 3 3 Check to make sure the hot roll lamp is installed correctly. Is the hot roll lamp installed correctly? Go to step 4 Install the lamp correctly. If this does not fix the problem, replace the fuser assembly. See “Fuser assembly removal”. 4 Reinstall the fuser assembly. Watch to see if the lamps turn on and off as the lamp heats up. Do the lamps turn on? Go to step 5 Replace the fuser assembly. See “Fuser assembly removal”. 5 Turn the printer on, and allow it to reach a Ready prompt. Note: The printer may not complete POR and may continue to display the error code. Remove the fuser from the printer. Measure the voltage on connector J17-6 on the system board. The voltage should measure approximately 3.3 V dc. Is the voltage correct? Go to step 6 Replace the system board. See “System board removal”. 6 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 6 of the connect. Does the voltage measure approximately +3.3 V dc? Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”. |
Error code: | 122.05, 122.06 |
Description: | 122.05 Fuser does not raise temperature quickly enough or raises temperature too quickly. 122.06 Fuser Error Fuser failed to raise temperature quickly enough or raises temperature too quickly |
Remedy: | 1 Measure the voltage on connector J17-11 on the system board. The voltage measures approximately 0.13 V dc to 0.64 V dc as the hot roll lamp turns off and on. Is the voltage correct? Replace the fuser assembly. See “Fuser assembly removal”. Go to step 2 2 Remove the fuser from the printer. Check continuity of the hot roll lamp by measuring between pins 1 and 2 on the AC fuser connector on the fuser assembly. Is there continuity? Go to step 4 Go to step 3 3 Check to make sure that the hot roll lamp is installed correctly. Is the hot roll lamp installed correctly? Go to step 4 Install the lamp correctly. If this does not fix the problem, replace the fuser assembly. See “Fuser assembly removal”. 4 Reinstall the fuser assembly. Watch to see if the lamps turn on and off as they heat up. Do the lamps turn on? Go to step 5 Replace the LVPS assembly. See “LVPS assembly removal”. 5 Turn the printer on, and allow it to reach a Ready prompt. Note: The printer may not complete POR and continues to display the error code. Remove the fuser assembly from the printer. Measure the voltage on connector J17-6 on the system board. The voltage should measure approximately +3.3 V dc. Is the voltage correct? Go to step 6 Replace the system board. See “System board removal”. 6 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 6 of the connector. Does the voltage measure approximately +3.3 V dc? Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”. |
Error code: | 122.07, 122.14, 122.15 |
Description: | Fuser assembly cam position is not found. 122.07 Fuser Error Fuser timeout waiting for home sensor. 122.14 Fuser Error Fuser timeout waiting for motor to stop. 122.15 Fuser Error Fuser timeout waiting for motor to stop. |
Remedy: | 1 Observe the fuser drive assembly gears rotate during POR. Do the gears rotate? Go to step 2 Go to step 5 2 Do the gears stop and the fuser drive assembly gears make a loud buzzing sound? Replace the FRUs in the order shown: 1. Fuser drive assembly. See “Fuser drive assembly removal”. 2. “Fuser assembly removal”. Go to step 3 3 Check for correct installation of the fuser control cable to J17 on the system board. Make sure the cable is properly connected. Is the cable installed correctly? Go to step 4 Install the cable correctly. 4 Remove the fuser from the printer. Measure the voltage at the DC fuser control connector on the LVPS on pin 2 and 9 on the connector. The voltage should measure approximately +5 V dc. Is the voltage correct? Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”. 5 Check for correct installation of the fuser drive motor cable to connector J15 on the system board. Is the cable installed correctly? Go to step 6 Install the cable correctly. 6 Remove the fuser fan to gain access to the motor cable. Check the correct installation of the fuser drive motor cable to connector J1 on the fuser drive motor board. Is the cable installed correctly? Replace the following FRUs in the order shown: 1. Fuser drive assembly. See “Fuser drive assembly removal”. 2. System board. See “System board removal”. Install the cable correctly. |
Error code: | 122.08 |
Description: | Fuser Error. |
Remedy: | 1 Replace the fuser assembly. See “Fuser assembly removal”. Does the error remain? Replace the system board. See “System board removal”. Problem resolved |
Error code: | 122.09 |
Description: | Fuser Error |
Remedy: | Replace LVPS assembly. |
Error code: | 122.10 |
Description: | Fuser Error Fuser failed to warm up |
Remedy: | 1 Measure the voltage on connector J17-11 on the system board. The voltage should measure approximately +0.13 V dc to +0.64 V dc as the hot roll lamp turns off and on. Is the voltage correct? Go to step 2 Replace the system board. See “System board removal”. 2 Remove the fuser from the printer. Check continuity of the hot roll lamp by measuring between pins 1 and 2 on the AC fuser connector on the fuser assembly. Is there continuity? Go to step 4 Go to step 3 3 Check to make sure the hot roll lamp is installed correctly. Is the hot roll lamp installed correctly? Go to step 4 Install the lamp correctly. If this does not fix the problem, replace the fuser assembly. See “Fuser assembly removal”. 4 Reinstall the fuser assembly. Watch to see if the lamps turn on and off as the lamp heats up. Do the lamps turn on? Go to step 5 Replace the fuser assembly. See “Fuser assembly removal”. 5 Turn the printer on, and allow it to reach a Ready prompt. Note: The printer may not complete POR and may continue to display the error code. Remove the fuser from the printer. Measure the voltage on connector J17-6 on the system board. The voltage should measure approximately 3.3 V dc. Is the voltage correct? Go to step 6 Replace the system board. See “System board removal”. 6 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 6 of the connect. Does the voltage measure approximately +3.3 V dc? Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”. |
Error code: | 122.11 |
Description: | Fuser Error Fuser under temperature while in standby |
Remedy: | 1 Turn the printer on, and allow it to reach a Ready prompt. Note: The printer may not complete POR and continue to display the 122.11 Error message. Remove the fuser assembly from the printer. Measure the voltage on connector J17-6 on the system board. The voltage should measure approximately 3.3 V dc. Is the voltage correct? Go to step 2 Replace the system board. See “System board removal”. 2 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 6 of the connector. Does the voltage measure approximately +3.3 V dc. Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”. |
Error code: | 122.12 |
Description: | Fuser Error Fuser under temperature while printing |
Remedy: | If error code 122.08 displays, the printer has detected a problem in the fuser hot roll lamp circuity, fuser hot roll thermistor, system board, or LVPS fuser control circuits. Replace the following FRUs in the order shown: 1. Fuser assembly. See “Fuser assembly removal”. 2. LVPS assembly. See “LVPS assembly removal”. 3. System board. See “System board removal”. |
Error code: | 122.13 |
Description: | Fuser Error Fuser open second thermistor. If error code 122.13 displays the printer detects a problem in the fuser secondary hot roll, fuser hot roll thermistor, system board, or LVPS fuser control circuits. |
Remedy: | 1 Turn the printer on, and allow it to reach Ready. Note: The printer may not complete POR and post a 122.13 Error message. Measure the voltage on connector J17-7 on the system board. The voltage should measure approximately +3.3 V dc. Is the voltage correct? Go to step 2 Replace the system board. See “System board removal”. 2 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 7 of the connector. Is the voltage measure approximately +3.3 V dc. Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”. |
Error code: | 140.xx |
Description: | Motor Autocompensator motor error |
Remedy: | Replace the autocompensator motor. See “Autocompensator pick assembly removal”. If this does not fix the problem, replace the system board. See “System board removal”. |
Error code: | 144.xx |
Description: | Motor Registration (staging) motor error |
Remedy: | Replace the registration motors. See “Registration motor removal”. If this does not fix the problem, replace the system board. See “System board removal”. |
Error code: | 148.xx |
Description: | Motor ITU belt motor error |
Remedy: | 1 Connector J16 on the system board—Check for correct installation of the ITU drive motor cable from the ITU drive motor to the system board connector J16. Is the cable connected correctly? Go to step 2 Install the cable correctly. 2 ITU drive motor—Check for continuity between pin 4 of CON1 on the motor drive card and the remaining pins in the connector. Do you measure continuity? Note: The ITU drive motor can be removed from the printer without removing the complete ITU drive motor assembly. If the ITU drive motor assembly is removed be careful not to spill toner that may be contained in the auger system. Replace the drive motor. Go to step 3 3 ITU drive motor cable—Check the continuity of the ITU drive motor cable. Do you measure continuity? Go to step 4 Replace the ITU drive motor cable. 4 ITU drive motor voltage check—Measure the voltage on connector J16 on the system board. The voltages are approximately values. Voltages with motor not running Are the voltages correct? Replace the drive motor. Go to step 5 5 ITU motor drive assembly—Remove the ITU assembly. Manually turn the motor. The gears in the ITU motor assembly, the second transfer roll gears, and the cleaner gear should turn freely. Do the gears turn freely? Replace the system board. See “System board removal”. If this does not fix the problem, replace the ITU drive motor. Go to step 6 6 ITU motor drive assembly—Remove the ITU drive motor assembly. Manually turn the motor. Do the gears on the ITU drive motor assembly turn freely? Contact your next level of support. Replace the ITU motor drive assembly. |
Error code: | 149.xx |
Description: | Motor Fuser motor error |
Remedy: | Replace the fuser drive assembly. See“Fuser drive assembly removal”. If this does not fix the problem, replace the system board. See “System board removal” |
Error code: | 150.xx |
Description: | Service Black/ITU cartridge Motor Black/ITU cartridge motor. 150.01 Service Black/ITU cartridge Motor Failed to achieve lock for motor within allotted time. 150.02 Service Black/ITU cartridge Motor Timeout waiting for SAP BLDC motor to reach valid FG speed. 150.03 Service Black/ITU cartridge Motor Timeout waiting for MP_NUM_INITIAL_SAP_HALLS. 150.04 Service Black/ITU cartridge Motor Timeout waiting for SAP BLDC motor FG. 150.05 Service Black/ITU cartridge Motor Lost lock for motor. 150.06 Service Black/ITU cartridge Motor Excessive SAP BLDC PWM. 150.07 Service Black/ITU cartridge Motor Motor stalled in time-based commutation. |
Remedy: | 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JCARTB1 for proper connection to the RIP board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the JCARTB1 cable. Go to step 2. 2 Disconnect the cable at JCARTB1 on the RIP board, and verify the following values. 4 +24 V dc 6 +24 V dc 8 +24 V dc 9 Ground 12 Ground 13 +24 V dc 15 +24 V dc 17 +24 V dc Are the voltages correct? Go to step 3. Replace the RIP board. See “RIP board removal”. 3 Replace the main drive assembly. See “Main drive gear assembly with motor removal”. Does the error clear? Problem resolved. Replace the RIP board. See “RIP board removal”. |
Error code: | 151.xx |
Description: | Motor Magenta cartridge motor error. Magenta cartridge drive assembly This error indicates that the magenta cartridge drive motor has failed to lock, has lost lock, or the signature button could not be read. |
Remedy: | 1 Check the magenta cartridge drive motor cable connection to J19 on the system board. Is the cable installed correctly? Go to step 2 Install the cable correctly 2 Check the magenta cartridge drive motor cable connection to the magenta cartridge drive motor card. Is the cable installed correctly? Go to step 3 Install the cable correctly 3 Check continuity of the magenta cartridge drive motor cable. Is there continuity? Go to step 4 Replace the magenta cartridge assembly cable. 4 Replace the magenta cartridge drive assembly. Does this fix the problem? Problem resolved Go to step 5 5 Replace the system board. See “System board removal”. Does this fix the problem? Problem resolved Contact your next level of support. |
Error code: | 152.xx |
Description: | Service CMY Cartridge Motor 152.01 Service CMY Cartridge Motor Failed to achieve lock for motor within allotted time. 152.02 Service CMY Cartridge Motor Timeout waiting for SAP BLDC motor to reach valid FG speed. 152.03 Service CMY Cartridge Motor Timeout waiting for MP_NUM_INITIAL_SAP_HALLS. 152.04 Service CMY Cartridge Motor Timeout waiting for SAP BLDC motor FG. 152.05 Service CMY Cartridge Motor Lost lock for motor. 152.06 Service CMY Cartridge Motor Excessive SAP BLDC PWM. 152.07 Service CMY Cartridge Motor Motor stalled in time-based commutation. |
Remedy: | 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JCARTB1 for proper connection to the RIP board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the JCARTB1 cable. Go to step 2. 2 Disconnect the cable at JCARTB1 on the RIP board, and verify the following values: 4 +24 V dc 6 +24 V dc 8 +24 V dc 9 Ground 12 Ground 13 +24 V dc 15 +24 V dc 17 +24 V dc. Are the voltages correct? Go to step 3. Replace the RIP board. See “RIP board removal”. 3 Replace the main drive assembly. See “Main drive gear assembly with motor removal”. Does the error clear? Problem resolved. Replace the RIP board. See “RIP board removal”. |
Error code: | 153.xx |
Description: | Motor Yellow Cartridge motor error. Yellow cartridge drive assembly This error indicates that the yellow cartridge drive motor has failed to lock, has lost lock, or the signature button could not be read. |
Remedy: | 1 Check the yellow cartridge drive motor cable connection to J15 on the system board. Is the cable installed correctly? Go to step 2 Install the cable correctly. 2 Check the yellow cartridge drive motor cable connection to the yellow cartridge drive motor card. Is the cable installed correctly? Go to step 3 Install the cable correctly. 3 Check continuity of the yellow cartridge drive motor cable. Is there continuity? Go to step 4 Replace the yellow cartridge assembly cable. 4 Replace the yellow cartridge drive assembly. Does this fix the problem? Problem resolved Go to step 5 5 Replace the system board. See “System board removal”. Does this fix the problem? Problem resolved Contact your next level of support. |
Error code: | 177.xx |
Description: | MFP Motor Error |
Remedy: | 1 MFP motor/sensor cable—check the MPF motor/ sensor cable to JMPF1 on the system board to make sure it is seated correctly. See “System board” for connector information. Is the cable seated correctly? Go to step 2 Install the cable correctly. 2 Voltage checks—disconnect JMPF1 from the system board. See “System board” for connector information. Is the cable seated correctly? Replace the FRU in the following order: • MPF drive assembly. See “Multipurpose feeder (MPF) motor removal”. • MPF motor/ sensor cable. Replace the system board. See “System board removal”. |
Error code: | 200.03 |
Description: | Media is late reaching the sensor (input) within the specified time. |
Remedy: | Step 1 Check the media size setup and tray guides for all media trays. Does the media size, in use, match the size set for all media trays? Go to step 2. Replace the media, or change the media size setup. Step 2 Check the media trays for overfilling. Are any of the media trays overfilled? Remove any excess new media. Go to step 3. Step 3 Check the media condition in all media trays. Is any of the media in any of the media trays crumpled or damaged? Replace the damaged media. Go to step 4. Step 4 Check media origination. Did the media originate from the MPF? Go to step 5. Go to step 7. Step 5 Check the MPF pick roll assembly. Is the above component free of excess wear and contamination? Go to step 6. Clean or replace the MPF pick roller. See “MPF pick roller removal”. Step 6 Perform a MPF print test, and check the MPF pick solenoid for proper operation. Does the above component operate properly? Go to step 9. Replace the MPF pick solenoid. Step 7 Check the pick roller assembly in the media tray being picked from. Is the pick roller assembly free of excess wear and contamination? Go to step 8. Clean or replace the pick roller assembly. See “Pick roller assembly removal”. Step 8 Check the pick roller assembly for proper installation. Fully press the pick roller assembly toward the sensor to make sure the mounting latches are properly engaging the slot in the shaft. Does the problem remain? Go to step 9. The problem is solved. Step 9 Check the aligner assembly for obstructions. Is the above component free from obstructions? Go to step 10. Remove obstructions. |
Error code: | 200.04 |
Description: | Input sensor covered too quickly • Paper pre-staged in paper path. • Wrong configuration ID causes engine to assume 500-sheet paper path on 250-sheet model. • Bouncy input sensor. |
Remedy: | • Check MPF and friction pad. • Fan media and stack flat in tray or MPF. • Use different media. • Check config ID. |
Error code: | 200.05 |
Description: | Paper jam Sensor (registration) lag jam |
Remedy: | 1 Check the media path. Is the media path free of any media fragments? Go to step 2. Remove any media or media fragments. 2 Check the registration/transport roller assembly. Is the above component free of excess wear and contamination? Go to step 3. Clean or replace the registration/transport roller assembly. Go to “Registration/transport roller assembly removal” . 3 Check the 2nd transfer roller. Is the above component free of excess wear and contamination? Go to step 4. Clean or replace the 2nd transfer roller. Go to “2nd transfer roller removal” . 4 Check the sensor (registration) for proper operation. 1.Enter the Diagnostics Menu. 2.Touch SENSOR TESTS. 3.Touch PRINTER SENSOR TESTS. 4.Touch Sensor (registration). Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? Go to Step 6. Go to Step 5. 5 Check the sensor (registration) for proper connection. Is the above component properly connected? Replace the media transport/MPF drive motor assembly. Go to “Media transport/MPF drive motor removal” . Replace the connections. 6 Check the fuser motor for proper operation. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Fuser/lower redrive/1st transfer retract motor. Does the above component operate properly? Go to step 8. Go to step 7. 7 Check the fuser motor for proper connection. Is the above component properly connected? Replace the fuser motor. Go to “Fuser/lower redrive/1st BTR retract motor removal” . Replace the connections. 8 Check the Media Transport/MPF drive motor assembly for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1.Enter the Diagnostics Menu. 2.Touch MOTOR TESTS. 3.Touch PRINTER MOTOR TESTS. 4.Touch Media Transport/MPF drive motor. Does the above component operate properly? Go to step 10. Go to step 9. 9 Check the media transport/MPF drive motor assembly for proper connection. Is the above component properly connected? Replace the media transport/MPF drive motor assembly. Go to “Media transport/MPF drive motor removal” . Replace the connection. 10 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved |
Error code: | 200.06 |
Description: | Imaged page not expected page. Bouncy pass thru sensor. |
Remedy: | This test is used to determine if the input tray sensors are working correctly. To run the Input Tray Sensor Test: 1. Touch to select the Sensor Test from INPUT TRAY TESTS. 2. Touch to select the input source from the sources displayed on the Sensor Test menu. All installed sources are listed. 3. Select the sensor to test. Various sources have different combinations of sensors. [sensor selected]=Open displays. • Empty—Input tray empty sensor • Low—Input tray paper low sensor • passThru—Input tray pass thru sensor 4. Once this message displays, the servicer can manually actuate each sensor. The tray empty sensor can be actuated by hand, however a sheet of paper can be used to cover the pass thru sensor. When the sensor is closed, Closed displays; when the sensor is open, Open displays. 5. Press Stop ( ) to exit the test. |
Error code: | 200.07 |
Description: | Option tray never picked a page. Fail to feed from option. Possible causes may include media edge locking, worn or contaminated pick tires, stacking tray beyond recommended fill line. |
Remedy: | 1 Input sensor flag Check the input sensor flag for damage and proper operation. If a problem is found, repair as necessary. 2 System board Check for approximately +5 V dc at J15-10 on the system board. If incorrect, replace the system board. 3 Input sensor cable Check the continuity of the input sensor cable section of the front wiring harness. If incorrect, replace the harness. If correct, replace the input sensor assembly. |
Error code: | 200.16 |
Display: | 200.16 |
Description: | Input sensor is made when printer powers up or covers are closed. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system card |
Remedy: | • Check for anything in the paper path that might cause the paper to jam. |
Error code: | 200.21, 200.28, 200.29 |
Description: | 200.21 Paper Jam Clear Paper Path Laser paper path sensor obstructed. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media. 200.28 Paper Jam Clear Paper Path S2 paper path sensor obstructed. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media. 200.29 Paper Jam Clear Paper Path Narrow media sensor obstructed. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media. |
Remedy: | 1 Is sensor flag obstructed by paper debris, out of position, or broken? Clear the obstruction and reinstall or replace flag. Go to step 2 2 Perform the “BASE SENSOR TEST”. Do both sensor pass the test? Problem resolved Go to step 3 3 Is the inner deflector out of place, causing sensor flag to bind? Install inner deflector properly. Go to step 4 4 Are the sensors connectors fully seated? Go to step 5 Reseat the sensor connector. 5 Are connectors at J21 fully seated on the system board? Go to step 6 Reseat the connector on the system board. 6 Check sensor cables. Are the cables cut or broken? Replace the cables. Go to step 7 7 Replace the sensor that did not pass the test. Is the problem resolved? Replace the system board. See “System board removal”. |
Error code: | 200.69...200.75 |
Description: | Paper Jam Clear Paper Path. Autocompensator motor error |
Remedy: | Replace the autocompensator motor. |
Error code: | 200.92 |
Description: | Paper Jam Clear Paper Path |
Remedy: | Narrow media detected when banner length media is specified. Narrow banner media is not supported. |
Error code: | 200.93 |
Description: | Media has jammed at or before the fuser sensor. Open the printer lower right or center door to access the jammed media. |
Remedy: | 1 Remove fuser from printer, remove oiler housing from fuser, and pivot the paper guide up. Is paper jammed inside the fuser? Clear the jam. Go to step 2 2 Check fuser entry guide for toner buildup. Is toner built up on the fuser entry guide? Replace the fuser assembly. See “Fuser assembly removal” on page A-44. Go to step 3 3 Check fuser exit sensor flag. Does the flag rotate freely and return to normal position when released? Go to step 4 Replace the fuser assembly. See “Fuser assembly removal” on page A-44. |
Error code: | 200.96 |
Description: | Neither S2 nor narrow media sensor broke within the timeout period. This message indicates that a paper jam has occurred at or near the printer input sensor. Open the printers left door (Paper Jam Removal Door) to access the jammed media. |
Remedy: | 1 Make sure the media installed in the tray meets specifications. Does the media meet specifications? Go to step 2 Inform the customer that media loaded in Tray x does not meet specification. 2 Check tray for the edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media should be fanned and lay flat in the tray. Is the media properly loaded in the tray? Go to step 3 Properly load media. 3 Remove the ITU and check for the jam at the second transfer roll. Is paper jammed at the second transfer roll? Clear the jam. Contact your next level of support. |
Error code: | 201.xx, 202.xx |
Description: | 201.xx Paper Jam Clear Paper Path Media has jammed at the fuser. Open the printer right door to access the jam area. 202.xx Paper Jam Clear Paper Path Media has jammed at the fuser. Open the printer right door to access the jam area. |
Remedy: | 1 Remove the fuser from the printer. Remove the oiler housing from the fuser, and pivot the paper guide up. Is media jammed inside the fuser? Clear the jam from the fuser. Go to step 2 2 Check fuser exit sensor flag. Does flag rotate freely and return to normal position when released? Go to step 4 Replace the fuser assembly. See “Fuser assembly removal”. 3 Check that the diverter gates in the fuser rotate freely. Do the diverter gates rotate freely? Go to step 4 Replace the fuser assembly. See “Fuser assembly removal”. 4 Reinstall the fuser and perform the “BASE SENSOR TEST” for the fuser exit sensor. Note: Use a spring hook to actuate the flag. Does the fuser exit sensor pass? Go to step 5 Perform the following in order: 1. Reseat the connector J17 on the system board. 2. Replace the fuser assembly. See “Fuser assembly removal”. 3. Replace the LVPS assembly. See “LVPS assembly removal”. 4. Replace the system board. See “System board removal”. 5 Check that the duplex diverter rotates freely with the redrive door closed. Does the duplex diverter rotate freely? Go to step 6 Replace the redrive door. See “Redrive door removal”. 6 Check for the proper operation of the redrive. Are both belts in good condition and properly installed? Go to step 7 Install or replace the redrive door. See “Redrive assembly removal”. 7 If the duplex option is in use, check the lower right door paper path. Does media pass freely between the door and the metal plate? Go to step 8 Replace the lower right door assembly. See “Lower right door assembly removal”. 8 If the duplex option is in use, remove the duplex R.H. access panel to check if the jam occurred at duplex entry edge guide. Did the jam occur at the duplex entry edge guide? Replace the duplex option. Go to step 9 9 If the duplex option is in use, check the actuator button. See “Duplex option deflector button replacement” on page A-3. Should the actuator button be replaced? Replace the button. Go to step 10 10 Is a 5-bin mailbox option, StapleSmart finisher, or an output expander option in use? Check the following: • Reseat the option on the printer. • Verify the top cover is properly seated on developer HVPS. Contact your next level of support. |
Error code: | 230.xx |
Description: | Paper has most likely jammed in the duplex option. Remove the duplex tray to access the jam. |
Remedy: | 1 Thoroughly examine the duplex paper path for torn paper that may be blocking the sensors or paper path. Is the duplex paper path clear? Go to step 2 Clear the paper path. 2 Check the lower right door paper path. Does media pass freely between the door and the metal plate? Go to step 3 Replace the lower right door assembly. See “Lower right door assembly removal”. 3 Are any of the following conditions true? • Only the back of the page of a duplex job prints and exits into the standard bin. • Media exits the right side of the printer. • Media jams in the duplex at the diverter. Go to step 4 Go to step 8 4 Open the redrive door, and check that the diverter operates freely. Does the diverter operate freely? Go to step 5 Replace the fuser assembly. See “Fuser assembly removal”. 5 Close the redrive door, and check that the diverter operates freely. Does the diverter operate freely? Go to step 6 Replace the redrive door. See “Redrive door removal”. 6 Check that the diverter actuator link is not binding or damaged. Examine the link for damage under the duplex option. Is link binding or damaged? Repair the actuator link. Go to step 7 7 Check the duplex actuator button. See “Duplex option deflector button replacement” on page A-3. Should the button be replaced? Replace the actuator button. Go to step 8 8 Check for the correct sensor operation by performing the Duplex Sensor test. See “Duplex Sensor Test”. Replace the duplex option. Go to step 9 9 Make sure the sensors are correctly connected to the duplex system board. Are the cables correctly connected? Replace the duplex option. Correctly connect the cables. |
Error code: | 241.xx |
Description: | Paper is jammed in the primary paper tray (tray 1). Remove the paper tray to access the jam. |
Remedy: | 1 Make sure the media installed in the tray meets specifications. Does the media meet specifications? Go to step 2 Inform the customer that media loaded in Tray x does not meet media specifications. 2 Make sure the media is loaded correctly. Make sure the side and back restraints are located and seated properly. Is the media loaded correctly? Go to step 3 Load the media correctly. 3 See if the paper is trying to feed from the tray. Note: You can observe the autocompensator feed rolls and the paper through the tray access door. Run the Tray x feed test from the Diagnostics menu to help diagnose a feed problem. See “Feed Test”. Is the media leaving the tray? Go to step 7 Go to step 4 4 Are both of the autocompensator pick rolls installed and turning? Go to step 5 Go to step 8 5 Check the autocompensator pick rolls for wear or contamination. Are the autocompensator pick rolls worn or contaminated? Replace the pick arm rolls. Replace both rolls at the same time. Go to step 6 6 Check the pass thru sensor for correct operation by running the Tray x sensor test from the Diagnostics Menu. See “Sensor Test”. Does the pass thru sensor operate correctly? Check for any obstructions that might catch the media and create a paper jam. Go to step 7 7 Make sure the pass thru sensor is correctly connected to the Tray x system board. Is the sensor cable connected correctly? Replace the FRUs in the following order: 1. Pass thru sensor assembly. 2. Electronics/ size sensing assembly with system board. Install the cable correctly. 8 Check the autocompensator cable for correct installation to Tray x system board. Is the cable connected correctly? Replace the option, or replace the following parts in the order until the error is cleared: • Autocompensator pick assembly. See “Autocompensator pick assembly removal”. • Tray x system board. Install the cable correctly. |
Error code: | 242.xx |
Description: | Tray 2—this paper jam message can apply to the 500-sheet Option Tray, envelope option, special media option, or HCIT option, depending on the configuration of the printer. |
Remedy: | 1 Is Tray 2 a HCIT 2000-sheet option? Go to “HCIT” Go to step 2 2 Make sure the media installed in the tray meets specifications. Does the media meet specifications? Go to step 3 Inform the customer that media loaded in Tray x does not meet media specifications. 3 Make sure the media is loaded correctly. Make sure the side and back restraints are located and seated properly. Is the media loaded correctly? Go to step 4 Load the media correctly. |
Error code: | 243.xx |
Description: | Tray 3—this paper jam message can apply to the 500-sheet Option Tray, envelope option, special media option, or HCIT option, depending on the configuration of the printer. |
Remedy: | 1 Is Tray 3 a HCIT 2000-sheet option? Go to “HCIT”. Go to step 2 2 Make sure the media installed in the tray meets specifications. Does the media meet specifications? Go to step 3 Inform the customer that media loaded in Tray x does not meet specifications. |
Error code: | 244.xx |
Description: | Tray 4—this paper jam message can apply to the 500-sheet Option Tray, envelope option, special media option, and HCIT option, depending on the configuration of the printer. |
Remedy: | 1 Check for pieces of paper or other obstructions in the feed assembly. Are any pieces of paper or obstructions in the feed assembly? Remove any paper or obstructions. Go to step 2 2 Make sure the media loaded in the paper tray meets printer supplies specifications and the media is loaded correctly. Make sure the side and back restraints are located and seated properly. Does the media meet specifications? Go to step 3 Inform the customer that media in the paper tray does not meet specifications. 3 Use the Standalone Feeding Operation Test to observe paper feeding from the tray. Does the paper feed from the paper tray? Go to step 14 Go to step 4 4 Using the Standalone Feeding Operation Test, observe the registration motor (the registration motor is the motor at the top of the feed assembly). Does the motor turn? Go to step 5 Go to step 6 5 Does the pick motor, the lower motor in the feed unit assembly, turn? Go to step 8 Go to step 7 6 Check the registration motor cable to HCIT system board cable connected to CN3 for correct installation. Is the cable connected correctly? Replace the following FRUs in the order shown: 1. HCIT system board 2. Feed unit assembly. Install the cable correctly. 7 Check the pick motor cable to HCIT system board cable connected to CN4 for correct installation. Is the cable connected correctly? Replace the following FRUs in the order shown: 1. HCIT system board 2. Feed unit assembly. Install the cable correctly. 8 Use the “HCIT system board LED error code table”. Does the LED flash 7 times? Go to step 9 Go to step 11 9 Make sure the registration home sensor cable is installed correctly to the sensor and to CN6 on the system board. Is the cable connected correctly? Go to step 10 Install the cable correctly. 10 Is the registration home sensor operating correctly? Replace the following FRUs in the order shown: 1. HCIT system board 2. Feed unit assembly. Replace the following FRUs in the order shown: 1. Registration sensor 2. HCIT system board. 11 Use the “HCIT system board LED error code table”. Does the LED flash 8 times? Go to step 12 Go to step 14 12 Make sure the pick home sensor cable is installed correctly to the sensor and to CN6 on the system board. Is the cable connected correctly? Go to step 13 Install the cable correctly. 13 Is the registration home sensor operating correctly? Replace the following FRUs in the order shown: 1. HCIT system board 2. Feed unit assembly. Replace the following FRUs in the order shown: 1. Registration sensor 2. HCIT system board. 14 Use the Standalone Feeding Operation Test to determine where the paper jams. Use the “HCIT system board LED error code table” to help isolate problems in the feed unit assembly. Are you able to determine where the failure is occurring? Repair or replace parts as necessary. Replace the feed unit assembly. |
Error code: | 250.xx |
Description: | Paper is jammed in the MPF. |
Remedy: | 1 Make sure the media in the MPF meets specifications. Does media meet specifications? Go to step 2 Inform user that the media in the MPF does not meet specifications. 2 Does the media feed correctly from tray 1? Go to step 3 Go to“Tray 1 service check”. 3 Is the Paper Type setting correct for media in the MPF? Go to step 4 Correct the Paper Type setting. 4 Check the media is loaded properly. The side restraint should not be too tight. The leading edge of the media should be sitting on the friction buckler. Is the media correctly loaded? Go to step 5 Properly load the media. 5 Open the MPF to the horizontal position, and check the paper path for obstructions. Is the paper path obstructed? Clear the obstruction. Go to step 6 6 Raise the pick tire off the media, and test the MPF. Does the pick tire turn? Go to step 8 Go to step 7 7 Open the lower jam access door, move the MPF bracket assembly gear to the lowest position and test the MPF. Does the MPF bracket assembly rise and engage the gear? Go to step 8 Replace the MPF bracket assembly. 8 Does media jam on the friction buckler? Replace the friction buckler. See “Friction buckler and buckler housing removal”. Go to step 9 9 Enter the Diagnostics Menu. Select INPUT TRAY TESTS, Sensor Test, and MP Feeder. Manually actuate the MPF sensor by moving the paper flag in the MPF. Does the test pass? Replace the MPF assembly. Go to step 2 10 Make sure that the MPF sensor cable from the system board is correctly installed at J10 on the system board. Is the cable correctly installed? Go to step 11 Install the cable correctly. 11 Check the cable connection between the MPF sensor cable and the sensor. Check that the sensor is snapped into the bracket. Is the connection good between the two cables? Go to step 12 Install the cable correctly. 12 Disconnect the sensor cable from J10 on the system board. Measure the following voltages on J10, being careful not to short any adjacent pins in the connector. All voltages are approximate values. Are the voltages correct? Go to step 13 Replace the system board. See “System board removal”. 13 Check continuity of the sensor cable that is between the system board and MPF assembly. Is there continuity? Replace the sensor assembly. Replace the sensor cable assembly. |
Error code: | 271.xx |
Description: | Paper has jammed at the output bin. Open the door of the bin to access the jammed media. |
Remedy: | 1 DC motor cable connection—Make sure the DC motor connector is correctly installed at J4 on the output expander option board. Is the cable installed correctly? Go to step 2 Install the cable correctly. 2 DC motor mechanical linkage assembly—Check the resistance of the motor on the cable connector. Check the resistance between J4-1 and J4-2. The resistance measures between 115 ohms and 135 ohms. Is the resistance correct? Go to step 3 Replace the DC motor mechanical linkage assembly. 3 DC motor mechanical linkage assembly—Check for continuity between J4-1 and J4-2 and the case of the motor. It measures infinity. Is there continuity between J4-1 or J4-2 and the case of the motor? Note: If the motor is shorted from either J4-1 or J4-2 and the case of the motor, it may be necessary to replace the output expander control board. Replace the DC motor mechanical linkage assembly. Go to step 4 4 Output expander board—Disconnect the motor cable from J4, and check the voltages at J4 on the board. Note: All voltages are approximate values: Warning: Be careful not to short to adjacent pins on the connector. Are the voltages correct? Replace the DC motor mechanical linkage assembly. Replace the output expander control board. |
Error code: | 272.xx |
Description: | Media is jammed in the 5-Bin Mailbox Option. Open the rear door of option to access the jammed media. |
Remedy: | 1 Bottom pass thru sensor flag—Make sure the flag is operating correctly and is not binding, broken, and there is no interference from the sensor cable. Is there any problem found with the sensor flag? Fix or replace the flag. Go to step 2 2 Bottom pass thru sensor—Make sure the sensor is correctly connected to J5 on the control board. Is the sensor connected correctly? Go to step 3 Reseat the cable. 3 Bottom pass thru sensor voltage check 1—Disconnect the pass thru sensor cable and check the voltage at J5-3 on the board. The voltage measures approximately +5 V dc. Is the voltage correct? Go to step 4 Replace the control board. 4 Bottom pass thru sensor voltage check 2—Check the voltage at J5-2 on the board; the voltage measures approximately 0 V dc. Is the voltage correct? Replace the sensor assembly. Replace the control board. |
Error code: | 280.xx |
Description: | This includes 280.36-40 and 280.80. Media has jammed in the StapleSmart finisher option. Open the finisher option front door to access the jammed pages. |
Remedy: | Note: If the accumulated sheets are removed, the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, replace the StapleSmart finisher option |
Error code: | 282.98 |
Description: | The stapler device detects a paper jam during normal stapler operation such as when printing and stapling jobs. Check stapler are for jam in accumulator or stapler. Remove stapler cartridge to check for staple jam. Press to initiate priming and resume printing. |
Remedy: | 1 Staple cartridge holder—Check for jammed staples in the staple cartridge holder. Are there any jammed staples? Replace the old strip of staples with a new strip. Perform the Finisher Feed Test from the Diagnostics Menu. See “Finisher Feed Test”. Go to step 2 2 Staple cartridge holder—Check the staple cartridge holder for any signs of damage. Did you find any damage to the staple cartridge holder? Replace the staple cartridge holder. Replace the stapler option. |
Error code: | 900.xx |
Description: | RIP software error |
Remedy: | 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains. |
Error code: | 902.xx...907.xx |
Description: | Engine Software |
Remedy: | General Engine Software Errors 902 through 907 indicate an unrecoverable engine software error. The system board may cause this type of error. Turn the printer off and on to try and clear the error code. If this does not fix the problem after several attempts, contact your next level of support before replacing the system board. |
Error code: | 908.xx |
Description: | Engine Hardware Failure |
Remedy: | General Engine Hardware Error 908 indicates an unrecoverable engine electronic hardware error. The system board may cause this type of error. Turn the printer off and on to try and clear the error code. If this does not fix the problem after several attempts, contact your next level of support before replacing the system board. |
Error code: | 920.xx |
Description: | Fuser Error |
Remedy: | 1 Fuser lamp Fuser lamp AC cable Observe the lamp through the left near side of the printer. It may be necessary to remove the redrive assembly to observe the lamp turning on and off. If the lamp does not come on do the following: • If not previously removed, remove the redrive assembly. See “Redrive assembly removal”8. • Remove the fuser assembly. See “Fuser assembly removal”. • Make sure the correct type of lamp is installed (voltage and wattage). • Verify that the fuser to fuser lamp cable is installed correctly to the fuser top cover assembly. If incorrect, install correctly; if correct, go to step 2. 2 AC line voltage CAUTION: When taking measurements for AC power, observe all safety precautions. Check the AC line voltage to make sure it is within operating specification. If incorrect, inform the customer; if correct, go to step 3. 3 LVPS CAUTION: When taking measurements for AC power, observe all safety precautions. Unplug the AC line cord from the printer and pull the LVPS out far enough to access CN1 on the LVPS board (see “Low voltage power supply removal”9). Disconnect the LVPS to fuser AC cable, plug in the line cord, turn the printer on and measure the voltage between CN1-1 and CN1-3 on the connector (see the connector locations at “Low voltage power supply”). If incorrect, replace the LVPS assembly (see “Low voltage power supply removal”9); if correct, go to step 4. 4 Fuser lamp Fuser top cover assembly Fuser connect cable (fuser to fuser lamp cable) Check continuity of the fuser to fuser AC cable, fuser top cover assembly, and fuser lamp by checking the continuity between the two pins on the fuser lamp AC cable connector: • If there is continuity, go to step 5. • If there is no continuity, check the continuity of the fuser to fuser lamp AC cable. If incorrect, replace the lamp, if incorrect, replace the fuser top cover assembly. Note: If the fuser lamp is replaced, allow the fuser assembly to cool or a 925.xx error may be displayed. 5 LVPS LVPS to fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Check the AC line voltage between the pins on the fuser end of the LPVS to fuser AC cable. If the voltage is correct, unplug the AC power cord from the LVPS cable. If the voltage is correct, unplug the AC power cord from the LVPS, pull the LVPS out far enough to be able to check the voltage between CN-1 and CN1-3 on the LVPS board. Plug in the power cord, turn the printer on and check the voltage. If correct, replace the LVPS to fuser AC cable; if incorrect, replace the LVPS assembly. Note: If the fuses in the LVPS are blown, the LVPS assembly must be replaced. 6 Fuser top cover assembly (thermistor, thermistor cable) Fuser to system board DC cable Check to make sure that the thermistor is installed correctly to J5 on the fuser control card. If installed correctly check the cable for any signs of damage. If any problems are found, replace the fuser top cover assembly. If no problem is found, check the fuser to system board DC cable for correct installation at J1 on the fuser control card. If no problem is found, check the fuser to system board cable for correct installation at J10 on the system board. 7 Error code 920.06 displayed LVPS System board System board to LVPS cable Carefully check the installation of the LVPS to system board cable to J27 on the system board and to CN2 on the LVPS. If the cable is not seated or installed properly, reseat the cable and retry the printer. If the cable is installed correctly, replace the following FRUs in the order shown: • LVPS assembly. See “Low voltage power supply removal”9. • System board assembly. See “System board and inner shield removal —model 500S”1. • LVPS to system board cable. 8 Fuser assembly If no problem is found up to this point, then replace the following in the order shown: • Fuser assembly. See “Fuser assembly removal”. • System board assembly. See “System board and inner shield removal —model 500S”1. • LVPS. See “Low voltage power supply removal”. |
Error code: | 921.xx |
Description: | Registration Unrecoverable Registration Sensor Error |
Remedy: | Replace the ITU assembly |
Error code: | 925.02 |
Description: | Too hot to do lamp detection and NVRAM bit indicates previous wrong lamp detected. Fuser page count between 0 and 99,999. |
Causes: | Attempting to POR machine after receiving a 925.01. |
Remedy: | See 925.01 |
Error code: | 926.01 |
Description: | Fan Stalled VTB fan |
Remedy: | 1 Turn the power off, manually spin the fan, and check that it rotates freely. Does the fan rotate freely? Go to step 2 Replace the VTB fan. See “Vacuum transport belt (VTB) fan removal”. 2 Check the VTB fan cable connection to the system board JY1 for correct installation. Is the cable installed correctly? Go to step 3 Install the cable correctly. 3 Disconnect the VTB fan from JY1 on the system board, and check the voltages on JY1. Are the voltages correct? Replace the VTB fan. See “Vacuum transport belt (VTB) fan removal”. Replace the system board. See “System board removal”. |
Error code: | 927.03 |
Description: | Main fan took too long to ramp up. |
Causes: | • Loose connector. • External blockage of the fan, preventing it from turning. • Bad fan. |
Remedy: | 1 Main fan Check the main fan to make sure it is plugged into J4 on the system board. If the fan cable id correctly connected to J4, check the cable and the cable connector for any signs of damage. If damaged, replace the main fan assembly. See “Main fan removal”1. If undamaged, go to step 2. 2 Main fan Turn the printer off and check the main fan for any signs of blockage of the fan blades. If there is any sign of blockage, remove the blockage. 3 Main fan blades turn during POR, then stop. Fan will not run when trying to print. Main fan System board Measure the voltage at J4-1 on the system board. The voltage should measure approximately +2.5 V dc. If incorrect, replace the main fan. See “Main fan removal”1. If that does not fix the problem, replace the system board. See “System board and inner shield removal —model 500S"1. 4 Main fan blades do not turn Measure the voltage at J4-3. The voltage should measure +14.4 V dc with the fan running full and approximately 7.0 V dc when running half speed. If incorrect, replace the main fan. See “Main fan removal”1. If this does not fix the problem, replace the system board. See “System board and inner shield removal — model 500S”. |
Error code: | 930.09 |
Description: | Service LVPS Fuser zero crossings out of range. Zero crossing detected. |
Remedy: | 1 Some low-voltage power supply FRUs have a voltage selector switch. If it does, the switch needs to be set to the correct voltage for your area. Has the LVPS been changed? Check the switch on the side of the LVPS to verify the correct voltage is set. Go to step 2. 2 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JFUSES1 for proper connection to the RIP board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3. 3 Check the connector JLVPS1 for proper connection to the RIP board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Repair or replace the LVPS cable. See “Low-voltage power supply (LVPS) assembly removal”. Go to step 4. 4 Check the power cable on the left side of the fuser and the thermistor cables and connections on the right side of the fuser. Are the cables or connectors damaged? Repair the cables. If the cables cannot be repaired, replaced the fuser. See “Fuser assembly removal”. Go to step 5. 5 Disconnect the cable at JFUSES1 on the RIP board, and check the following voltages: Are the values approximately correct? Go to step 6. Replace the RIP board. See “RIP board removal”. 6 Replace the fuser. See “Fuser assembly removal”. Does the error clear? Problem resolved. Replace the RIP board. See “RIP board removal”. |
Error code: | 940.xx |
Description: | RIP to engine communication failure—the zero crossing signal used for fuser control in the low voltage (LV) power supply has failed, or the wrong low voltage power supply has been installed. |
Remedy: | Step 1 Reset the machine. Does the error remain? Replace the LVPS. See “LVPS removal”. Go to step 2. Problem resolved. Step 2 Reset the machine. Does the error remain? Replace the controller board. See “Controller board removal”. Problem resolved. |
Error code: | 941.xx |
Description: | Service Magenta TMC Sensor The magenta cartridge toner meter cycle (TMC) switch error. .01—Recoverable .02—Non-recoverable |
Remedy: | 1 Remove the toner cartridge, and inspect the lenses on the toner meter cycle (TMC) card. Are the lenses blocked, damaged, or dirty? Repair or replace the TMC card. See “Toner meter cycle (TMC) card removal”. Go to step 2. 2 Turn off the printer, and remove the rear shield. See “Rear shield removal”. Disconnect the cable at the JSP1 connector on the RIP board. Turn the printer on, and measure the voltages below: 1 Ground 2 +3.3 V dc 3 +3.3 V dc 4 +3.3 V dc 5 +3.3 V dc 6 +0.0 V dc Are any of the voltage values incorrect? Replace the RIP board. See “RIP board removal”. Replace the TMC card. See “Toner meter cycle (TMC) card removal”. |
Error code: | 942.xx |
Description: | Service Yellow TMC Sensor The yellow cartridge toner meter cycle (TMC) switch error. .01—Recoverable .02—Non-recoverable |
Remedy: | 1 Remove the toner cartridge, and inspect the lenses on the toner meter cycle (TMC) card. Are the lenses blocked, damaged, or dirty? Repair or replace the TMC card. See “Toner meter cycle (TMC) card removal”. Go to step 2. 2 Turn off the printer, and remove the rear shield. See “Rear shield removal”. Disconnect the cable at the JSP1 connector on the RIP board. Turn the printer on, and measure the voltages below: 1 Ground 2 +3.3 V dc 3 +3.3 V dc 4 +3.3 V dc 5 +3.3 V dc 6 +0.0 V dc Are any of the voltage values incorrect? Replace the RIP board. See “RIP board removal”. Replace the TMC card. See “Toner meter cycle (TMC) card removal”. |
Error code: | 943.xx |
Description: | Service Black TMC Sensor The black cartridge toner meter cycle (TMC) switch error. .01—Recoverable .02—Non-recoverable |
Remedy: | 1 Remove the toner cartridge, and inspect the lenses on the toner meter cycle (TMC) card. Are the lenses blocked, damaged, or dirty? Repair or replace the TMC card. See “Toner meter cycle (TMC) card removal”. Go to step 2. 2 Turn off the printer, and remove the rear shield. See “Rear shield removal”. Disconnect the cable at the JSP1 connector on the RIP board. Turn the printer on, and measure the voltages below: 1 Ground 2 +3.3 V dc 3 +3.3 V dc 4 +3.3 V dc 5 +3.3 V dc 6 +0.0 V dc Are any of the voltage values incorrect? Replace the RIP board. See “RIP board removal”. Replace the TMC card. See “Toner meter cycle (TMC) card removal”. |
Error code: | 950.00...950.29 |
Description: | NVRAM Failure A mismatch between the operatorpanel assembly and the system board. |
Remedy: | 1 Has the operator panel assembly been replaced recently? Replace the operator panel assembly with a new, and not previously installed, operator panel assembly, See “Operator panel assembly removal”. Go to step 2. 2 Has the top access cover assembly been replaced recently? Replace the top access cover assembly with a new, and not previously installed, operator panel assembly. See “Top access cover assembly removal”. Go to step 3. 3 Has the system board been replaced recently? Replace the system board with a new, and not previously installed, system board. See “System board removal”. Go to step 4. 4 Turn the printer power off for ten or more seconds. Then turn the printer back on (POR the printer). Is the error gone, and can the printer print? Problem resolved. Go to step 5. 5 Clear the NVRAM of the printer: 1. Turn the printer power off. 2.With the printer off, press and hold the left ( ), up ( ), and right ( ) arrow buttons. 3. Turn the printer power on. 4.When the printer screen displays Restoring Factory Defaults, release the buttons. Note: If the printer locks up on the Restoring Factory Defaults, wait two minutes, and then turn the printer power off. After ten seconds or more, turn the printer power back on without holding down any buttons. Is the error message still displayed? Go to step 6. Problem resolved. 6 Replace the operator panel assembly. See “Operator panel assembly removal”. Is the error message still displayed? Replace the system board. See “System board removal”. Problem resolved. |
Error code: | 950.30...950.60 |
Description: | Service NVRAM mismatch EPROM mismatch failure |
Remedy: | 1 Interface card assembly If the interface card assembly has been recently replaced, go to step 3. If the interface card assembly has not been recently replaced, contact the next level of support. 2 System board If the system board has been recently replaced, go to step 4. If the system board has not been replaced, contact the next level of support. 3 Interface card assembly Replace the current interface card assembly with the original interface card assembly. See “Interface card assembly removal”. If the error remains, go to step 5. 4 System board Replace the current system board with the original system board. See “System board and inner shield removal —models X644e/ X646e”. If the error remains, go to step 6. 5 Interface card assembly Replace the original interface card assembly with a new and not previously installed interface card assembly. If the problem remains, contact the next level of support. |
Error code: | 951.xx |
Description: | Error with secure NVRAM on the controller board |
Remedy: | Replace the system card assembly. |
Error code: | 952.xx |
Description: | A recoverable NVRAM Cyclic Redundancy Check error occurred. |
Remedy: | Power the machine off/on to reset the error condition. |
Error code: | 953.xx |
Description: | NVRAM chip failure with mirror |
Remedy: | Replace the operator panel door assembly. |
Error code: | 954.xx |
Description: | NVRAM chip failure with system part. |
Remedy: | Replace the system card assembly. |
Error code: | 955.xx |
Description: | The code ROM or NAND flash failed the Cyclic Redundancy Check or the NAND experienced an uncorrectible multi-bit failure. |
Remedy: | Replace the system card assembly. |
Error code: | 956.xx |
Description: | System card processor failure The processor has failed on the system card assembly. |
Remedy: | Replace the system card assembly. |
Error code: | 957.xx |
Description: | RIP card failure: ASIC failure |
Remedy: | Replace the system card assembly. |
Error code: | 958.xx |
Description: | The machine has performed more than 100 “shift and reflash” operations as a result of ECC bit corrections |
Remedy: | Replace the system card assembly. |
Error code: | 960.xx |
Description: | RAM memory error: RAM soldered on the controller board is bad |
Remedy: | • POR the printer. • If the problem persists, then replace the controller board. |
Error code: | 961.xx |
Description: | RAM memory error: memory card in slot is bad. |
Remedy: | Replace the bad memory card. |
Error code: | 962.xx |
Description: | Service Memory Failure RAM memory error—Slot 2 RAM is bad. |
Remedy: | Check RAM. If RAM is ok, replace the controller |
Error code: | 963.xx |
Description: | RAM Memory Error There is an error in the memory installed in the memory option slot 3 on the system board. If another memory option is available, switch the memory options to isolate the problem. |
Remedy: | If you do not have a spare memory option to switch, then replace the memory installed. If this does not fix the problem, replace the system boar |
Error code: | 964.xx |
Description: | Download Emulation Cyclic Redundancy Check Error: checksum failure detected in the emulation header or emulation file. |
Remedy: | 1. Disable the Download Emulation. Program the download emulation into the firmware card again. 2. Replace the system card assembly if problem remains. |
Error code: | 975.xx |
Description: | Unrecognizable network |
Remedy: | Replace the standard network card or the card in the specified slot. |
Error code: | 976.xx |
Description: | Unrecoverable software error in network port |
Remedy: | If unable to clear the error message, then check the following: • If installed, then check network card for correct installation. • If correctly installed, then replace the network card. • If a network card is not installed, then replace the controller board. |
Error code: | 978.xx |
Description: | Bad checksum while programming network port |
Remedy: | Check the following: • Make sure you have downloaded the code in binary mode, not ASCII. • Reprogram the Network card. • If the problem persists, and if installed, then check the network card for correct installation. • If correctly installed, then replace the network card. • If a network card is not installed, then replace the controller board. |
Error code: | 979.xx |
Description: | Flash parts failed while programming network port |
Remedy: | Check the following: • If installed, then check the network card for correct installation. • If correctly installed, then replace the network card. • If a network card is not installed, then replace the controller board |
Error code: | 982.xx |
Description: | Paperport communication error |
Causes: | Communications error detected by the specified device. |
Remedy: | Service errors 980 thru 984 <device> can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. |
Error code: | 990.01 |
Display: | 990.01 Service finisher error |
Description: | Service finisher error Sensor (stapler carriage HP) off failure |
Causes: | The sensor (stapler carriage HP) is not turned off within 500 ms after stapler starts moving to the staple position, and sensor (stapler carriage HP) is turned off. Or the sensor (stapler carriage HP) is not turned off after the stapler was moved to the staple position. Or the sensor (stapler carriage HP) is turned on again after the sensor (stapler carriage HP) is turned off, and the stapler stopped its moving. |
Remedy: | The sensor (stapler carriage HP) is not turned off within 500 ms after stapler starts moving to the staple position, and sensor (stapler carriage HP) is turned off. Or the sensor (stapler carriage HP) is not turned off after the stapler was moved to the staple position. Or the sensor (stapler carriage HP) is turned on again after the sensor (stapler carriage HP) is turned off, and the stapler stopped its moving. |
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