Lexmark X651de MFP
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Снят с производства
Тип устройства
МФУ
Технология печати
лазерная
Макс. формат
A4
Число страниц в месяц
200000
Скорость печати
A4
43
Цветность печати
черно-белая
Общие характеристики |
|
|---|---|
Размещение |
настольный |
Макс. формат |
A4 |
Цветность печати |
|
Технология печати |
лазерная |
Тип |
лазерный/светодиодный |
Копир |
|
Сканер |
|
Тип устройства |
МФУ |
Телефон |
|
Факс |
|
Печать фотографий |
|
Число страниц в месяц |
200 000 |
Область применения |
большой офис |
Принтер |
|
Двусторонняя печать |
|
Прямая печать |
|
Пигментные чернила |
|
Печать без полей |
|
Макс, разрешение для ч/б печати |
|
| По X | 1 200 |
| По Y | 1 200 |
Скорость ч/б печати |
|
| A4 | 43 |
Время выхода первого отпечатка |
|
| Ч/б | 8 |
Копир |
|
Шаг масштабирования |
0,01 |
Время выхода первой копии |
7,5 |
Значение масштаба |
|
| Минимальное | 0,25 |
| Максимальное | 4 |
Макс, разрешение (ч/б) |
|
| По Y | 600 |
Сканер |
|
Устройство автоподачи оригиналов |
одностороннее |
Емкость устройства автоподачи оригиналов |
75 |
Макс. формат оригинала |
A4 |
Тип сканера |
планшетный/протяжный |
Макс, размер сканирования |
|
| По X | 216 |
| По Y | 356 |
Разрешение сканера |
|
| По Х | 600 |
Скорость сканирования |
|
| Ч/б | 55 |
Расходные материалы |
|
Ресурс ч/б картриджа/тонера |
7 000 |
Количество картриджей |
1 |
Печать на: |
|
| Этикетках |
|
| Матовой бумаге |
|
| Карточках |
|
| Конвертах |
|
| Пленках |
|
| Глянцевой бумаге |
|
| CD/DVD |
|
| Фотобумаге |
|
| Рулоне |
|
Плотность бумаги |
|
| Максимальная | 176 |
| Минимальная | 60 |
Факс |
|
Цветной |
|
Телефон |
|
Спикерфон |
|
АОН |
|
Стандарт DECT |
|
Автоответчик |
|
Caller ID |
|
Проводная трубка |
|
Беспроводная трубка |
|
Шрифты и языки управления |
|
Языки управления |
|
| PCL 5c |
|
| PCL 6 |
|
| PostScript 2 |
|
| PostScript |
|
|
|
|
| PPDS |
|
| PCL 5e |
|
| PostScript 3 |
|
Количество установленных шрифтов |
|
| PCL | 89 |
| PostScript | 158 |
Лотки |
|
Емкость лотка ручной подачи |
100 |
Подача бумаги |
|
| Стандартная | 650 |
| Максимальная | 3 200 |
Вывод бумаги |
|
| Стандартный | 550 |
| Максимальный | 550 |
Финишер |
|
Брошюровщик |
|
Электронная сортировка |
|
Сортер |
|
Степлер |
|
Интерфейсы |
|
Версия USB |
2,0 |
USB |
|
Ethernet (RJ-45) |
|
Wi-Fi |
|
FireWire (IEEE 1394) |
|
Устройство для чтения карт памяти |
|
RS-232 |
|
Инфракрасный порт |
|
LPT |
|
Bluetooth |
|
Память/Процессор |
|
Частота процессора |
600 |
Объем памяти |
256 |
Макс, объем памяти |
1 280 |
Дополнительная информация |
|
Экран |
|
Диагональ дисплея |
7 |
Поддержка ОС |
|
| Windows |
|
| Linux |
|
| Mac OS |
|
Потребляемая мощность |
|
| В режиме ожидания | 24 |
| При работе | 765 |
Уровень шума |
|
| При работе | 56 |
| В режиме ожидания | 29 |
Габариты |
|
Ширина |
548 |
Вес |
45,4 |
Глубина |
611 |
Высота |
755 |
Модули
Finisher assembly 2
4-bin mailbox assembly 1
Drive motor assemblies
Printhead, fuser assembly, and electronics
Covers (X651, X652, X654, and X656)
550 Sheet option tray assembly (X651, X652, X654, and X656)
Covers 1 (X658)
HCIT Sheet option tray assembly (X651, X652, X654, and X656)
ADF feed and drive
ADF covers
Finisher assembly 1
Media path, pick arm and ducts
4-bin mailbox assembly 3
Offset stacker
4-bin mailbox assembly 2
Flatbed scanner
Covers 2 (X658)
250 Sheet option tray assembly (X651, X652, X654, and X656)
Envelope feeder
ADF electronics
550 Sheet option tray assembly (X658)
Детали Covers (X651, X652, X654, and X656)
| Деталь: | Paddle drive motor |
| Парткод: | 40X4615 |
| Деталь: | Sensor (paddle HP) |
| Парткод: | 40X4369 |
| Деталь: | Tamper recoil spring |
| Парткод: | 40X4624 |
| Деталь: | Left tamper motor assembly |
| Парткод: | 40X4621 |
| Деталь: | Right tamper motor assembly |
| Парткод: | 40X4622 |
| Деталь: | Sensor (tamper HP right) |
| Парткод: | 40X4369 |
| Деталь: | Sensor (tamper HP left) |
| Парткод: | 40X4369 |
| Деталь: | Tamper drive belt |
| Парткод: | 40X4623 |
| Деталь: | Media stack flap actuator |
| Парткод: | 40X4645 |
| Деталь: | Stapler assembly |
| Парткод: | 40X4641 |
| Деталь: | Media output bin |
| Парткод: | 40X5541 |
| Деталь: | Media stack flap |
| Парткод: | 40X4646 |
| Деталь: | Sensor (media in stapler) |
| Парткод: | 40X5909 |
| Деталь: | Top media bin bail |
| Парткод: | 40X4644 |
| Деталь: | TOP COVER |
| Парткод: | 40X4642 |
| Деталь: | LED card assembly |
| Парткод: | 40X4636 |
| Деталь: | LEFT COVER |
| Парткод: | 40X4640 |
| Деталь: | Left rear inner cover |
| Парткод: | 40X4638 |
| Деталь: | Rear door assembly |
| Парткод: | 40X4632 |
| Деталь: | Right rear inner cover |
| Парткод: | 40X4637 |
| Деталь: | RIGHT COVER |
| Парткод: | 40X4639 |
| Деталь: | Media output bin light pipe |
| Парткод: | 40X4139 |
| Деталь: | Redrive assembly |
| Парткод: | 40X4467 |
| Деталь: | Duplex drive motor assembly |
| Парткод: | 40X5851 |
| Деталь: | Duplex assembly with 2 belts and 2 pulleys |
| Парткод: | 40X4346 |
| Деталь: | Duplex guide handle |
| Парткод: | 40X4351 |
| Деталь: | Duplex guide, rear |
| Парткод: | 40X4352 |
| Деталь: | Duplex guide spring, rear |
| Парткод: | 40X4353 |
| Деталь: | Duplex guide spring, right |
| Парткод: | 40X4349 |
| Деталь: | Duplex guide assembly, front |
| Парткод: | 40X4348 |
| Деталь: | Duplex guide spring, left |
| Парткод: | 40X5551 |
| Деталь: | Sensor (duplex input) |
| Парткод: | 40X4369 |
| Деталь: | Duplex input sensor assembly |
| Парткод: | 40X4345 |
| Деталь: | Duplex drive belt, lower |
| Парткод: | 40X4350 |
| Деталь: | Duplex drive belt, upper |
| Парткод: | 40X4354 |
| Деталь: | Alignment assembly with ground strap and adj. screw |
| Парткод: | 40X4303 |
| Деталь: | Option drive shaft with spring |
| Парткод: | 40X1863 |
| Деталь: | Option drive shaft with spring |
| Парткод: | 40X4473 |
| Деталь: | Main drive motor assembly with option drive shaft |
| Парткод: | 40X5749 |
| Деталь: | Fuser drive release linkage |
| Парткод: | 40X4386 |
| Деталь: | Redrive motor assembly |
| Парткод: | 40X5850 |
| Деталь: | Fuser assembly 100V, type 1 |
| Парткод: | 40X1870 |
| Деталь: | Fuser assembly 110V, type 1 |
| Парткод: | 40X4418 |
| Деталь: | Fuser assembly 220V, type 1 |
| Парткод: | 40X1871 |
| Деталь: | Fuser assembly 100V, type 2 |
| Парткод: | 40X5853 |
| Деталь: | Fuser assembly 110V, type 2 |
| Парткод: | 40X5854 |
| Деталь: | Fuser assembly 220V, type 2 |
| Парткод: | 40X5855 |
| Деталь: | LVPS card assembly (X651, X652, X654, and X656) |
| Парткод: | 40X2062 |
| Деталь: | LVPS card assembly (X658) |
| Парткод: | 40X2072 |
| Деталь: | LVPS cooling fan (X658) |
| Парткод: | 40X4137 |
| Деталь: | Duplex cooling fan |
| Парткод: | 40X4359 |
| Деталь: | Print cartridge cooling fan |
| Парткод: | 40X4356 |
| Деталь: | Cleaning blade contact |
| Парткод: | 40X4383 |
| Деталь: | Drum grounding contact |
| Парткод: | 40X4381 |
| Деталь: | Print cartridge HV contact |
| Парткод: | 40X4382 |
| Деталь: | Sensor (toner empty) |
| Парткод: | 40X4370 |
| Деталь: | HVPS card assembly |
| Парткод: | 40X4362 |
| Деталь: | Sensor shield assembly |
| Парткод: | 40X1866 |
| Деталь: | Charge roll link spring, right |
| Парткод: | 40X4317 |
| Деталь: | Sensor (toner density) |
| Парткод: | 40X4378 |
| Деталь: | Transfer roll bracket assembly, right |
| Парткод: | 40X1888 |
| Деталь: | Transfer roll assembly with tool |
| Парткод: | 40X1886 |
| Деталь: | Transfer roll bracket with cable assembly, left |
| Парткод: | 40X1887 |
| Деталь: | Charge roll assembly with tool |
| Парткод: | 40X5852 |
| Деталь: | Switch (media size) assembly |
| Парткод: | 40X4472 |
| Деталь: | Sensor (input) |
| Парткод: | 40X4368 |
| Деталь: | Charge roll link spring, left |
| Парткод: | 40X4316 |
| Деталь: | Print cartridge ID connector assembly |
| Парткод: | 40X1864 |
| Деталь: | System card assembly |
| Парткод: | 40X4501 |
| Деталь: | Main cooling fan |
| Парткод: | 40X4364 |
| Деталь: | Scanner controller card assembly (X651 and X652) |
| Парткод: | 40X2074 |
| Деталь: | Scanner controller card assembly (X654, X656, and X658) |
| Парткод: | 40X2075 |
| Деталь: | Sensor (standard bin exit) actuator assembly |
| Парткод: | 40X4372 |
| Деталь: | Sensor (standard bin exit) |
| Парткод: | 40X4369 |
| Деталь: | Printhead cable assembly |
| Парткод: | 40X1865 |
| Деталь: | Printhead with cable assembly |
| Парткод: | 40X4464 |
| Деталь: | Scanner platen glass cover assembly |
| Парткод: | 40X2642 |
| Деталь: | Scanner cover plug, rear (X651) |
| Парткод: | 40X2169 |
| Деталь: | Scanner cover, rear |
| Парткод: | 40X4506 |
| Деталь: | Scanner cover, right (X651, X652, X654, and X656) |
| Парткод: | 40X4508 |
| Деталь: | Scanner support platform (X651, X652, X654, and X656) |
| Парткод: | 40X4509 |
| Деталь: | Output cover assembly (X651, X652, X654, and X656) |
| Парткод: | 40X1919 |
| Деталь: | Door assembly, rear |
| Парткод: | 40X4331 |
| Деталь: | Output bail |
| Парткод: | 40X4470 |
| Деталь: | Fuser wiper cover |
| Парткод: | 40X4417 |
| Деталь: | Laser cover assembly, 250 sheet(X651, X652, X654, and X656) |
| Парткод: | 40X1918 |
| Деталь: | Cover assembly, rear lower |
| Парткод: | 40X4335 |
| Деталь: | Connection bezel assembly, rear |
| Парткод: | 40X4629 |
| Деталь: | Side cover, right (X651, X652, X654, and X656) |
| Парткод: | 40X1917 |
| Деталь: | Inner cover, right (X651, X652, X654, and X656) |
| Парткод: | 40X1972 |
| Деталь: | MPF tray door assembly (X651, X652, X654, and X656) |
| Парткод: | 40X2089 |
| Деталь: | Counter balance spring (X651, X652, X654, and X656) |
| Парткод: | 40X2077 |
| Деталь: | Spring connector (X651, X652, X654, and X656) |
| Парткод: | 40X2078 |
| Деталь: | Operator panel door latch assembly (MFP X651, X652, X654, and X656) |
| Парткод: | 40X4631 |
| Деталь: | Operator panel door assembly with hinges (X654 and X656) |
| Парткод: | 40X4503 |
| Деталь: | Operator panel door assembly with hinges (X651) |
| Парткод: | 40X2149 |
| Деталь: | USB cable assembly (X651, X652, X654, and X656) |
| Парткод: | 40X4377 |
| Деталь: | X654de touch screen bezel |
| Парткод: | 40X4000 |
| Деталь: | X656de touch screen bezel |
| Парткод: | 40X4121 |
| Деталь: | X652de touch screen bezel |
| Парткод: | 40X4123 |
| Деталь: | X651de touch screen bezel |
| Парткод: | 40X5757 |
| Деталь: | Inner cover, left (X651, X652, X654, and X656) |
| Парткод: | 40X1971 |
| Деталь: | Side cover, left (X651, X652, X654, and X656) |
| Парткод: | 40X1916 |
| Деталь: | Access door (X651, X652, X654, and X656) |
| Парткод: | 40X4481 |
| Деталь: | Connection access cover, rear |
| Парткод: | 40X4314 |
| Деталь: | Media support (X651, X652, X654, and X656) |
| Парткод: | 40X1973 |
| Деталь: | Card reader cover assembly (X651, X652, X654, and X656) |
| Парткод: | 40X4598 |
| Деталь: | Card reader assembly (5125 contact/HID) |
| Парткод: | 40X4604 |
| Деталь: | Card reader assembly (3121 contact) |
| Парткод: | 40X4602 |
| Деталь: | Card reader assembly (5121 contact/RFID) |
| Парткод: | 40X4603 |
| Деталь: | Standard output bin LED assembly (X651, X652, X654, and X656) |
| Парткод: | 40X2638 |
| Деталь: | Standard output bin LED cable assembly |
| Парткод: | 40X2643 |
| Деталь: | Card reader cable assembly (X651, X652, X654, and X656) |
| Парткод: | 40X4601 |
| Деталь: | Scanner cover, front (X651, X652, X654, and X656) |
| Парткод: | 40X4505 |
| Деталь: | Scanner cover, left (X651, X652, X654, and X656) |
| Парткод: | 40X4507 |
| Деталь: | Complete 550 sheet option tray assembly |
| Парткод: | 40X4576 |
| Деталь: | 550 Sheet pick arm bracket assembly |
| Парткод: | 40X3454 |
| Деталь: | 550 Sheet bellcrank recoil spring |
| Парткод: | 40X4307 |
| Деталь: | Pick roll assembly (2) |
| Парткод: | 40X4308 |
| Деталь: | Sensor (media low) |
| Парткод: | 40X4369 |
| Деталь: | Sensor (media empty) |
| Парткод: | 40X4369 |
| Деталь: | 550 Sheet media out actuator (T652 and T654) |
| Парткод: | 40X4310 |
| Деталь: | Anti-tip latch assembly |
| Парткод: | 40X4570 |
| Деталь: | 550 Sheet option drawer assembly |
| Парткод: | 40X3957 |
| Деталь: | Media tray catch spring |
| Парткод: | 40X3822 |
| Деталь: | Media tray roller catch assembly |
| Парткод: | 40X4395 |
| Деталь: | Media tray assembly, 550 sheet |
| Парткод: | 40X4469 |
| Деталь: | Sensor (pass through) with cable |
| Парткод: | 40X4575 |
| Деталь: | 550 Option drive shaft with spring |
| Парткод: | 40X4473 |
| Деталь: | Lower interface cable assembly |
| Парткод: | 40X4572 |
| Деталь: | Media size actuator |
| Парткод: | 40X3854 |
| Деталь: | 550 Sheet controller card assembly |
| Парткод: | 40X4578 |
| Деталь: | Upper interface cable assembly |
| Парткод: | 40X4571 |
| Деталь: | Laser cover assembly, 550 sheet (X658) |
| Парткод: | 40X1970 |
| Деталь: | Output cover assembly (X658) |
| Парткод: | 40X4480 |
| Деталь: | Door assembly, rear |
| Парткод: | 40X4331 |
| Деталь: | Output bail |
| Парткод: | 40X4470 |
| Деталь: | Cover assembly, rear lower |
| Парткод: | 40X4335 |
| Деталь: | Corner cover, left rear (X658) |
| Парткод: | 40X4477 |
| Деталь: | Corner cover, right rear (X658) |
| Парткод: | 40X4479 |
| Деталь: | Side cover, right (X658) |
| Парткод: | 40X4478 |
| Деталь: | Tray cover, right (X658) |
| Парткод: | 40X1976 |
| Деталь: | MPF tray cover support strap (X658) |
| Парткод: | 40X4483 |
| Деталь: | Inner cover, right (X658) |
| Парткод: | 40X4485 |
| Деталь: | MPF media guide assembly (X658) |
| Парткод: | 40X4482 |
| Деталь: | MPF tray cover assembly (X658) |
| Парткод: | 40X2016 |
| Деталь: | Model door bezel (X658) |
| Парткод: | 40X1915 |
| Деталь: | Inner cover, left (X658) |
| Парткод: | 40X4484 |
| Деталь: | Tray cover, left (X658) |
| Парткод: | 40X1975 |
| Деталь: | Side cover, left (X658) |
| Парткод: | 40X4476 |
| Деталь: | Access door (X658) |
| Парткод: | 40X4475 |
| Деталь: | Print cartridge cover assembly (X658) |
| Парткод: | 40X1977 |
| Деталь: | Print cartridge recoil spring (X658) |
| Парткод: | 40X4489 |
| Деталь: | Media support (X658) |
| Парткод: | 40X2017 |
| Деталь: | Complete HCIT option tray assembly |
| Парткод: | 40X4579 |
| Деталь: | HCIT pick arm bracket assembly |
| Парткод: | 40X4590 |
| Деталь: | HCIT bellcrank recoil |
| Парткод: | 40X4591 |
| Деталь: | HCIT bellcrank recoil spring |
| Парткод: | 40X4591 |
| Деталь: | Pick roll assembly (2) |
| Парткод: | 40X4308 |
| Деталь: | Sensor (media low) |
| Парткод: | 40X4369 |
| Деталь: | 550 Sheet media out actuator |
| Парткод: | 40X4310 |
| Деталь: | Sensor (media empty) |
| Парткод: | 40X4369 |
| Деталь: | HCIT cover, rear |
| Парткод: | 40X4581 |
| Деталь: | Anti-tip latch assembly |
| Парткод: | 40X4570 |
| Деталь: | Sensor (HCIT tray raised HP) with cable assembly |
| Парткод: | 40X4588 |
| Деталь: | HCIT cover, right |
| Парткод: | 40X4582 |
| Деталь: | HCIT tray lift drive motor assembly |
| Парткод: | 40X4586 |
| Деталь: | HCIT tray closed latch with spring |
| Парткод: | 40X4585 |
| Деталь: | HCIT drawer slide assembly |
| Парткод: | 40X4593 |
| Деталь: | HCIT media tray assembly |
| Парткод: | 40X4580 |
| Деталь: | HCIT tray cover, front |
| Парткод: | 40X4584 |
| Деталь: | Sensor (HCIT pass through) with cable |
| Парткод: | 40X4589 |
| Деталь: | HCIT interface cable assembly |
| Парткод: | 40X4594 |
| Деталь: | HCIT controller card assembly |
| Парткод: | 40X4592 |
| Деталь: | HCIT media size actuator assembly |
| Парткод: | 40X4587 |
| Деталь: | HCIT cover, left |
| Парткод: | 40X4583 |
| Деталь: | ADF feed / pick roll assembly |
| Парткод: | 40X4540 |
| Деталь: | SPRING |
| Парткод: | 40X4545 |
| Деталь: | Feed motor assembly with belt and cable |
| Парткод: | 40X4543 |
| Деталь: | Transport motor bracket assembly with cable |
| Парткод: | 40X4544 |
| Деталь: | Transport drive gear and pulley kit, rear |
| Парткод: | 40X2759 |
| Деталь: | Feed one-way bearing and gear kit |
| Парткод: | 40X2749 |
| Деталь: | Pinch roll assembly |
| Парткод: | 40X4542 |
| Деталь: | Transport drive gear, pulley, and belt kit, front |
| Парткод: | 40X2760 |
| Деталь: | ADF solenoid assembly |
| Парткод: | 40X4548 |
| Деталь: | Pick roll position cam assembly |
| Парткод: | 40X2761 |
| Деталь: | ADF separator roll and guide |
| Парткод: | 40X4605 |
| Деталь: | TORQUE LIMITER |
| Парткод: | 40X2747 |
| Деталь: | Bushing 6 mm |
| Парткод: | 40X2750 |
| Деталь: | ADF top door assembly |
| Парткод: | 40X4537 |
| Деталь: | ADF document tray assembly |
| Парткод: | 40X4561 |
| Деталь: | Left hinge assembly |
| Парткод: | 40X3439 |
| Деталь: | ADF cover cap, rear left (X651 and X652) |
| Парткод: | 40X2746 |
| Деталь: | RIGHT HINGE ASSEMBLY |
| Парткод: | 40X4563 |
| Деталь: | ADF cover, rear |
| Парткод: | 40X4539 |
| Деталь: | Document tray extension |
| Парткод: | 40X4564 |
| Деталь: | ADF platen cushion |
| Парткод: | 40X3444 |
| Деталь: | ADF lower door assembly (X651 and X652) |
| Парткод: | 40X3392 |
| Деталь: | ADF lower door assembly (X654, X656, and X658) |
| Парткод: | 40X3438 |
| Деталь: | Media pinch pad assembly |
| Парткод: | 40X3445 |
| Деталь: | ADF cover, front |
| Парткод: | 40X4538 |
| Деталь: | ADF turn guide |
| Парткод: | 40X4566 |
| Деталь: | Pick pad cover assembly |
| Парткод: | 40X4562 |
| Деталь: | HANDLE COVER |
| Парткод: | 40X4612 |
| Деталь: | Rear door assembly |
| Парткод: | 40X4613 |
| Деталь: | Stapler Cover |
| Парткод: | 40X4730 |
| Деталь: | RIGHT COVER |
| Парткод: | 40X4610 |
| Деталь: | Sensor (bin full receive) |
| Парткод: | 40X5544 |
| Деталь: | Finisher bin spring |
| Парткод: | 40X4617 |
| Деталь: | Standard output bin LED |
| Парткод: | 40X5545 |
| Деталь: | LED clear lens |
| Парткод: | 40X5727 |
| Деталь: | LED sensor cover |
| Парткод: | 40X5720 |
| Деталь: | Sensor (finisher bin media present) |
| Парткод: | 40X4618 |
| Деталь: | Media output bin extension |
| Парткод: | 40X4619 |
| Деталь: | Sensor (bin full send) |
| Парткод: | 40X4626 |
| Деталь: | Stapler controller card assembly |
| Парткод: | 40X4625 |
| Деталь: | Attach roller |
| Парткод: | 40X5751 |
| Деталь: | LEFT COVER |
| Парткод: | 40X4609 |
| Деталь: | TOP COVER |
| Парткод: | 40X4611 |
| Деталь: | Sensor (stapler pass through) |
| Парткод: | 40X5906 |
| Деталь: | 550 Sheet pick arm assembly with spring |
| Парткод: | 40X4305 |
| Деталь: | Pick arm spring |
| Парткод: | 40X4307 |
| Деталь: | Pick roll assembly (2) |
| Парткод: | 40X4308 |
| Деталь: | 550 Sheet media out actuator |
| Парткод: | 40X4310 |
| Деталь: | MPF lift plate assembly (X651, X652, X654, and X656) |
| Парткод: | 40X4459 |
| Деталь: | MPF lift plate assembly with spring (X658) |
| Парткод: | 40X4425 |
| Деталь: | Machine pad |
| Парткод: | 40X4390 |
| Деталь: | MPF pick solenoid assembly |
| Парткод: | 40X4365 |
| Деталь: | MPF pick roll assembly with flange and clip |
| Парткод: | 40X1883 |
| Деталь: | MPF cam gear |
| Парткод: | 40X4457 |
| Деталь: | Transfer deflector with static brush |
| Парткод: | 40X1869 |
| Деталь: | Media turn guide with actuator |
| Парткод: | 40X1900 |
| Деталь: | Media tray assembly, 550 sheet (X651, X652, X654, and X656) |
| Парткод: | 40X4469 |
| Деталь: | Media tray assembly (X658) |
| Парткод: | 40X2164 |
| Деталь: | Inner deflector |
| Парткод: | 40X4388 |
| Деталь: | Envelope feeder interface cover |
| Парткод: | 40X4385 |
| Деталь: | Print cartridge support roller |
| Парткод: | 40X4406 |
| Деталь: | Tray roller catch assembly |
| Парткод: | 40X4395 |
| Деталь: | Tray catch spring |
| Парткод: | 40X4394 |
| Деталь: | MPF gear shield |
| Парткод: | 40X1876 |
| Деталь: | LVPS cooling duct |
| Парткод: | 40X4389 |
| Деталь: | Main cooling fan duct (X658DE) |
| Парткод: | 40X4486 |
| Деталь: | Main cooling duct (X651, X652, X654, and X656) |
| Парткод: | 40X4392 |
| Деталь: | Print cartridge clamp assembly |
| Парткод: | 40X1868 |
| Деталь: | Fuser access door assembly |
| Парткод: | 40X4318 |
| Деталь: | EP cooling fan duct |
| Парткод: | 40X4384 |
| Деталь: | 4 bin mailbox controller card assembly |
| Парткод: | 40X4634 |
| Деталь: | Transport solenoid |
| Парткод: | 40X4643 |
| Деталь: | Offset stacker finisher assembly |
| Парткод: | 40X5543 |
| Деталь: | Sensor (media stack) |
| Парткод: | 40X4369 |
| Деталь: | Sensor (paddle HP) |
| Парткод: | 40X4370 |
| Деталь: | Sensor (stapler access door interlock) |
| Парткод: | 40X4371 |
| Деталь: | Sensor (tamper HP left) |
| Парткод: | 40X4372 |
| Деталь: | Sensor (tamper HP right) |
| Парткод: | 40X4373 |
| Деталь: | Media stack flap actuator |
| Парткод: | 40X4645 |
| Деталь: | Media stack flap |
| Парткод: | 40X4646 |
| Деталь: | LEFT COVER |
| Парткод: | 40X4609 |
| Деталь: | RIGHT COVER |
| Парткод: | 40X4610 |
| Деталь: | TOP COVER |
| Парткод: | 40X4611 |
| Деталь: | HANDLE COVER |
| Парткод: | 40X4612 |
| Деталь: | Rear door assembly |
| Парткод: | 40X4613 |
| Деталь: | Finisher bin spring |
| Парткод: | 40X4617 |
| Деталь: | Sensor (finisher bin media present) |
| Парткод: | 40X4618 |
| Деталь: | Media output bin |
| Парткод: | 40X4619 |
| Деталь: | Media output bin |
| Парткод: | 40X5541 |
| Деталь: | Left tamper motor assembly |
| Парткод: | 40X4621 |
| Деталь: | Right tamper motor assembly |
| Парткод: | 40X4622 |
| Деталь: | Tamper drive belt |
| Парткод: | 40X4623 |
| Деталь: | Tamper recoil spring |
| Парткод: | 40X4624 |
| Деталь: | Offset stacker controller card assembly |
| Парткод: | 40X4625 |
| Деталь: | Sensor (bin full send) |
| Парткод: | 40X4626 |
| Деталь: | Sensor (bin full receive) |
| Парткод: | 40X5544 |
| Деталь: | Standard output bin LED |
| Парткод: | 40X5545 |
| Деталь: | LED clear lens |
| Парткод: | 40X5727 |
| Деталь: | LED sensor cover |
| Парткод: | 40X5720 |
| Деталь: | Attach roller |
| Парткод: | 40X5751 |
| Деталь: | Sensor (stapler pass-through) |
| Парткод: | 40X5906 |
| Деталь: | Paddle drive motor |
| Парткод: | 40X4615 |
| Деталь: | 4 bin mailbox |
| Парткод: | 40X5542 |
| Деталь: | Diverter gate solenoid |
| Парткод: | 40X4635 |
| Деталь: | Attach roller |
| Парткод: | 40X5751 |
| Деталь: | 1st - 3rd media bin bail |
| Парткод: | 40X4135 |
| Деталь: | Media bin full actuator |
| Парткод: | 40X4136 |
| Деталь: | Sensor (media bin full) |
| Парткод: | 40X4633 |
| Деталь: | 4 bin mailbox controller card assembly |
| Парткод: | 40X4634 |
| Деталь: | Output bin LED bracket |
| Парткод: | 40X4647 |
| Деталь: | LED clear lens |
| Парткод: | 40X5727 |
| Деталь: | Standard output bin LED |
| Парткод: | 40X5545 |
| Деталь: | Transport solenoid |
| Парткод: | 40X4643 |
| Деталь: | Scanner unit assembly (X651, X652, X654, and X656) |
| Парткод: | 40X2165 |
| Деталь: | Scanner unit assembly (X658) |
| Парткод: | 40X2166 |
| Деталь: | Scanner exposure lamp |
| Парткод: | 40X4527 |
| Деталь: | Scanner CCD assembly |
| Парткод: | 40X4526 |
| Деталь: | Scanner interface card assembly |
| Парткод: | 40X2171 |
| Деталь: | Carriage belt |
| Парткод: | 40X4523 |
| Деталь: | Sensor (platen glass length) assembly |
| Парткод: | 40X4534 |
| Деталь: | Carriage drive motor assembly with cable |
| Парткод: | 40X4521 |
| Деталь: | Scanner reference LED assembly |
| Парткод: | 40X4532 |
| Деталь: | Sensor (scanner HP) with bracket |
| Парткод: | 40X4524 |
| Деталь: | Carriage belt tensioner assembly |
| Парткод: | 40X4522 |
| Деталь: | Scanner cooling fan |
| Парткод: | 40X4535 |
| Деталь: | Scanner cooling fan filter |
| Парткод: | 40X4536 |
| Деталь: | Scanner filer cover |
| Парткод: | 40X2737 |
| Деталь: | Platen glass cover assembly |
| Парткод: | 40X2642 |
| Деталь: | Scanner cover, rear (X658) |
| Парткод: | 40X4510 |
| Деталь: | Scanner cover, right (X658) |
| Парткод: | 40X4511 |
| Деталь: | Scanner cover, front (X658) |
| Парткод: | 40X4513 |
| Деталь: | Scanner support cover, left rear (X658) |
| Парткод: | 40X4516 |
| Деталь: | Scanner support inner cover, right (X658) |
| Парткод: | 40X4520 |
| Деталь: | Scanner support cover, right (X658) |
| Парткод: | 40X4517 |
| Деталь: | Scanner support cover, right rear (X658) |
| Парткод: | 40X4518 |
| Деталь: | Stapler access cover (X658) |
| Парткод: | 40X1974 |
| Деталь: | Scanner support cover, left front (X658) |
| Парткод: | 40X4514 |
| Деталь: | Scanner support cover, left (X658) |
| Парткод: | 40X4515 |
| Деталь: | Scanner support inner cover, left (X658) |
| Парткод: | 40X4519 |
| Деталь: | Standard output bin LED assembly |
| Парткод: | 40X4525 |
| Деталь: | Standard output bin LED cable assembly (X656) |
| Парткод: | 40X4499 |
| Деталь: | Operator panel cover with card reader slot (X658) |
| Парткод: | 40X4599 |
| Деталь: | Operator panel front cover |
| Парткод: | 40X2018 |
| Деталь: | Operator panel assembly (X658) |
| Парткод: | 40X4504 |
| Деталь: | Card reader assembly (3121 contact) |
| Парткод: | 40X4602 |
| Деталь: | Card reader assembly (5121 contact/RFID) |
| Парткод: | 40X4603 |
| Деталь: | Card reader assembly (5125 contact/HID) |
| Парткод: | 40X4604 |
| Деталь: | Operator panel bezel (X658) |
| Парткод: | 40X4491 |
| Деталь: | Card reader cable assembly (X658) |
| Парткод: | 40X4600 |
| Деталь: | USB cable assembly (X658) |
| Парткод: | 40X4500 |
| Деталь: | Scanner cover, left (X658) |
| Парткод: | 40X4512 |
| Деталь: | Complete 250 sheet option tray assembly |
| Парткод: | 40X4569 |
| Деталь: | 250 Sheet pick arm bracket assembly |
| Парткод: | 40X3447 |
| Деталь: | 250 Sheet bellcrank recoil spring |
| Парткод: | 40X3448 |
| Деталь: | Pick roll assembly (2) |
| Парткод: | 40X4308 |
| Деталь: | Sensor (media low) |
| Парткод: | 40X4369 |
| Деталь: | Sensor (media empty) |
| Парткод: | 40X4369 |
| Деталь: | 250 Sheet media out actuator (X651 and X652) |
| Парткод: | 40X4309 |
| Деталь: | Anti-tip latch assembly |
| Парткод: | 40X4570 |
| Деталь: | 250 Sheet option drawer assembly |
| Парткод: | 40X3453 |
| Деталь: | Media tray catch spring |
| Парткод: | 40X3822 |
| Деталь: | Media tray roller catch assembly |
| Парткод: | 40X4395 |
| Деталь: | Media tray assembly, 250 sheet |
| Парткод: | 40X3449 |
| Деталь: | Sensor (pass through) with cable |
| Парткод: | 40X4575 |
| Деталь: | 250 Option drive shaft with spring |
| Парткод: | 40X1863 |
| Деталь: | Lower interface cable assembly |
| Парткод: | 40X4572 |
| Деталь: | Media size actuator |
| Парткод: | 40X3854 |
| Деталь: | 250 Sheet controller card assembly |
| Парткод: | 40X4574 |
| Деталь: | Upper interface cable assembly |
| Парткод: | 40X4571 |
| Деталь: | Envelope feeder |
| Парткод: | 40X5739 |
| Деталь: | Sensor (ADF media exit) bracket assembly (X651 and X652) |
| Парткод: | 40X4606 |
| Деталь: | Sensor (ADF media exit) bracket assembly with fan (X654, X656, and X658) |
| Парткод: | 40X4607 |
| Деталь: | Sensor (ADF top door interlock) |
| Парткод: | 40X4549 |
| Деталь: | ADF filter and cover (X654, X656, and X658) |
| Парткод: | 40X4608 |
| Деталь: | ADF controller card assembly |
| Парткод: | 40X3142 |
| Деталь: | Switch (ADF closed interlock) |
| Парткод: | 40X4554 |
| Деталь: | ADF duplex CCD assembly (X654, X656, and X658) |
| Парткод: | 40X4547 |
| Деталь: | ADF duplex CCD scan glass assembly (X654, X656, and X658) |
| Парткод: | 40X4565 |
| Деталь: | ADF duplex deletion insert (X651 and X652) |
| Парткод: | 40X3272 |
| Деталь: | Sensor (ADF 2nd scan) |
| Парткод: | 40X2762 |
| Деталь: | Sensor (ADF lower door interlock) |
| Парткод: | 40X4549 |
| Деталь: | Sensor (ADF document set) |
| Парткод: | 40X4551 |
| Деталь: | Sensor (ADF sheet through) |
| Парткод: | 40X4550 |
| Деталь: | Sensor (ADF 1st scan) |
| Парткод: | 40X4550 |
| Деталь: | Complete 550 sheet option tray assembly (X658) |
| Парткод: | 40X3967 |
| Деталь: | 550 Sheet pick arm bracket assembly |
| Парткод: | 40X3454 |
| Деталь: | 550 Sheet bellcrank recoil spring |
| Парткод: | 40X4307 |
| Деталь: | Pick roll assembly (2) |
| Парткод: | 40X4308 |
| Деталь: | Sensor (media low) |
| Парткод: | 40X4369 |
| Деталь: | Sensor (media empty) |
| Парткод: | 40X4369 |
| Деталь: | 550 Sheet media out actuator |
| Парткод: | 40X4310 |
| Деталь: | Anti-tip latch assembly |
| Парткод: | 40X4570 |
| Деталь: | 550 Sheet option drawer assembly |
| Парткод: | 40X5843 |
| Деталь: | Media tray catch spring |
| Парткод: | 40X3822 |
| Деталь: | Media tray roller catch assembly |
| Парткод: | 40X4395 |
| Деталь: | 550 Sheet tray right cover |
| Парткод: | 40X1976 |
| Деталь: | Media tray assembly, 550 sheet |
| Парткод: | 40X2164 |
| Деталь: | Cover, 550 sheet tray front |
| Парткод: | 40X4130 |
| Деталь: | 550 Sheet tray left cover |
| Парткод: | 40X1975 |
| Деталь: | Sensor (pass through) with cable |
| Парткод: | 40X4575 |
| Деталь: | 550 Option drive shaft with spring |
| Парткод: | 40X4473 |
| Деталь: | Lower interface cable assembly |
| Парткод: | 40X4572 |
| Деталь: | Media size actuator |
| Парткод: | 40X3854 |
| Деталь: | 550 Sheet tray controller card assembly |
| Парткод: | 40X4578 |
| Деталь: | Upper interface cable assembly |
| Парткод: | 40X4571 |
Коды ошибок
30.01 ... 30.05
31.01
31.02
31.03
31.04
31.05
31.06
31.07
32.01
32.04
32.05
42.XY
840.01
840.02
841.xx
842.xx
843.xx
844.xx
845.xx
900.xx
901xx
902.xx
903.xx
904.xx
905.xx
906.xx
910.00
911.00
912.00
913.00
914.00
914.01
915.00
915.01
916.00
916.01
920.00
920.01
920.02
920.03
920.04
920.06
920.07
920.25
920.26
920.27
920.28
920.29
920.31
920.32
920.50
920.51
920.52
920.53
920.54
920.56
920.57
920.75
920.76
920.78
920.79
920.81
920.82
922.00
922.02
922.03
922.04
922.05
922.06
922.07
922.25
922.27
922.28
922.29
922.30
922.31
922.32
922.50
922.52
922.53
922.54
922.56
922.57
922.75
922.77
922.78
922.79
922.81
922.82
923.00
923.01
923.25
923.26
923.50
923.51
923.75
923.76
924.00
924.01
924.25
924.26
924.50
924.51
924.75
924.76
925.00
925.01
925.02
925.25
925.26
925.27
925.50
925.51
925.52
925.75
925.76
925.77
927.01
927.02
927.03
927.04
927.05
927.06
927.07
927.11
927.13
927.14
927.15
927.16
927.17
927.21
929.01 ... 929.03
930.00 ... 933.00
934.00
935.00
936.11 ... 936.90
937.40 ... 937.81
950.xx
951.xx
952.xx
953.xx
954.xx
955.xx
956.01
956.xx
957.xx
958.xx
959.xx
960.xx ... 963.xx
964.xx
975.xx ... 979.xx
982.04
982.07
990.00
990.51
990.53
990.54
Описание
| Error code: | 30.01 ... 30.05 |
| Description: | Defective print cartridge or smart chip. Possible mechanical problem or modified cartridge for toner refilling. |
| Remedy: | Replace the print cartridge. |
| Error code: | 31.01 |
| Description: | Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly. |
| Remedy: | 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge. |
| Error code: | 31.02 |
| Description: | Defective print cartridge or smart chip. Possible damaged smartchip or invalid smartchip. |
| Remedy: | Replace the print cartridge. |
| Error code: | 31.03 |
| Description: | Defective print cartridge or smart chip. Possible cloned or damaged smartchip. |
| Remedy: | Replace the print cartridge. |
| Error code: | 31.04 |
| Description: | Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly. |
| Remedy: | 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge. |
| Error code: | 31.05 |
| Description: | Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly. |
| Remedy: | 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge. |
| Error code: | 31.06 |
| Description: | Defective print cartridge or smart chip. Possible cloned smartchip. |
| Remedy: | Replace the print cartridge. |
| Error code: | 31.07 |
| Description: | Defective print cartridge or smart chip. Excessive opening and closing of the operator panel cover assembly exhausting smart chip authentication credits. |
| Remedy: | Replace the print cartridge. |
| Error code: | 32.01 |
| Description: | Unsupported print cartridge. Print cartridge not supported or incorrect CC/MC print cartridge settings. |
| Remedy: | 1. Ensure proper machine model print cartridge is being used. 2. Replace the print cartridge. |
| Error code: | 32.04 |
| Description: | Unsupported print cartridge. Incorrect data in smartchip. |
| Remedy: | Replace the print cartridge. |
| Error code: | 32.05 |
| Description: | Unsupported print cartridge. Print cartridge not supported or machine class incorrect. |
| Remedy: | 1. Ensure proper machine model print cartridge is being used. 2. Replace the print cartridge. |
| Error code: | 42.XY |
| Description: | Printer / toner cartridge mismatch where: X=Printer region, Y=Cartridge region 0=Worldwide 1=USA & Canada 2=Europe, Middle East, & Africa 3=Asia 4=Latin America 9=Undefined region Toner cartridge’s region code does not match printer’s region code |
| Remedy: | 1. Ensure proper machine model print cartridge is being used. 2. Ensure proper regionalized print cartridge is being used. 3. Replace the print cartridge. |
| Error code: | 840.01 |
| Description: | The scanner is disabled and can’t be used. |
| Remedy: | Enter the configuration mode to re-enable the scanner. |
| Error code: | 840.02 |
| Description: | The scanner is disabled and can’t be used. |
| Remedy: | Enter the configuration mode to re-enable the scanner. |
| Error code: | 841.xx |
| Description: | Scanner image pipeline failure The scanner image ASIC has failed |
| Remedy: | 1. Check all connections on the ADF controller card assembly. 2. Replace the scanner controller card assembly if problem remains. |
| Error code: | 842.xx |
| Description: | ADF communication failure The ADF controller card has lost communication with the system. |
| Remedy: | 1. Check all connections on the ADF controller card assembly. 2. Replace the ADF controller card assembly if problem remains. |
| Error code: | 843.xx |
| Description: | Scanner carriage mechanical failure The scanner carriage home position detection has failed. |
| Remedy: | 1 Check the sensor (scanner HP) for proper installation. Is the above component properly installed? Go to step 2. Reinstall the sensor (scanner HP) 2 Check the sensor (scanner HP) for proper operation. 1. Enter the diagnostic mode 2. Select Scanner tests 3. Select Sensor tests 4. Observe the line item “Scanner HP” Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? The sensor is working properly. Go to step 3. 3 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the sensor (scanner HP). Go to “Sensor (scanner HP) assembly w/ bracket removal (models X651, X652, X654, X656 & X658)”. Replace the connection. |
| Error code: | 844.xx |
| Description: | Scanner exposure lamp failure The flatbed scanner exposure lamp has failed. |
| Remedy: | Replace the exposure lamp. |
| Error code: | 845.xx |
| Description: | Scanner CCD failure |
| Error code: | 900.xx |
| Description: | RIP software error |
| Remedy: | 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains. |
| Error code: | 901xx |
| Description: | System software error Code detected unusual event or timing. |
| Remedy: | 1. POR the machine and print a simple test page to determine if the problem is firmware related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains. |
| Error code: | 902.xx |
| Description: | Engine software error |
| Remedy: | 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains. |
| Error code: | 903.xx |
| Description: | Paperport link driver error |
| Remedy: | 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains |
| Error code: | 904.xx |
| Description: | Interface violation by RIP |
| Remedy: | 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains. |
| Error code: | 905.xx |
| Display: | 905.xx Engine Software Error |
| Description: | Unrecoverable system software errors. |
| Remedy: | POR the printer. If the error message persists, replace the system card. |
| Error code: | 906.xx |
| Description: | RIP interface drive error |
| Remedy: | 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains. |
| Error code: | 910.00 |
| Display: | 910.00 Service motor error |
| Description: | Pick arm motor stalled failure The pick arm motor has stalled or become obstructed. |
| Causes: | Due to the malfunction in the control system of the printer engine card assembly, the transport motor does not stop when media is not transported. |
| Remedy: | 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains. |
| Error code: | 911.00 |
| Display: | 911.00 Service motor error |
| Description: | Pick arm motor overrun failure The pick arm motor encoder continues to detect pulse after the motor stops. |
| Causes: | The transport motor does not rotate at the specified speed. |
| Remedy: | 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains. |
| Error code: | 912.00 |
| Display: | 912.00 Service motor error |
| Description: | Pick arm motor underspeed failure The pick arm motor does not rotate at the specified speed. |
| Causes: | The PC cartridge motor does not rotate at the specified speed. |
| Remedy: | 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains. |
| Error code: | 913.00 |
| Display: | 913.00 Service motor error |
| Description: | Pick arm motor overspeed failure The pick arm motor does not rotate at the specified speed. |
| Causes: | Rotation speed of the printhead motor is less than the specified value even when the specified time is passed after the motor starts rotating. Light intensity of the LD1 is less than the specified value. |
| Remedy: | 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains. |
| Error code: | 914.00 |
| Display: | 914.00 Service motor error |
| Description: | DC pick motor error |
| Causes: | The toner concentration in the PC cartridge does not increase when the toner add motor is turned on for more than the specified time. |
| Remedy: | 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains. |
| Error code: | 914.01 |
| Description: | Lost encoder feedback |
| Remedy: | 1. Check all the connections on the pick arm assembly. 2. Check all the connections on the system card assembly. 3. Replace the pick arm assembly if problem remains. |
| Error code: | 915.00 |
| Display: | 915.00 Service fan error |
| Description: | Redrive motor encoder not detected failure The redrive motor encoder detection is lost during normal operation |
| Causes: | The fuser cooling fan has failed. |
| Remedy: | 1. Check all the connections on the duplex drive motor assembly. 2. Check all the connections on the system card assembly. 3. Replace the duplex drive motor assembly if problem remains. |
| Error code: | 915.01 |
| Description: | Redrive motor over speed failure The redrive motor does not rotate at the specified speed. |
| Remedy: | 1. Check all the connections on the duplex drive motor assembly. 2. Check all the connections on the system card assembly. 3. Replace the duplex drive motor assembly if problem remains. |
| Error code: | 916.00 |
| Display: | 916.00 Service fan error |
| Description: | Internal duplex drive motor encoder not detected failure The duplex drive motor encoder detection is lost during normal operation |
| Causes: | The PC cartridge cooling fan has failed. |
| Remedy: | 1. Check all the connections on the duplex drive motor assembly. 2. Check all the connections on the system card assembly. 3. Replace the duplex drive motor assembly if problem remains. |
| Error code: | 916.01 |
| Description: | Internal duplex drive motor over speed failure The duplex drive motor does not rotate at the specified speed. |
| Remedy: | 1. Check all the connections on the duplex drive motor assembly. 2. Check all the connections on the system card assembly. 3. Replace the duplex drive motor assembly if problem remains. |
| Error code: | 920.00 |
| Display: | 920.00 Service fuser error |
| Description: | Under temperature during steady state control. |
| Causes: | During the warm-up period, the control thermistor does not detect the ready temperature even when the specified time is passed after the main lamp is turned on. During the standby period, the control thermistor does not detect the specified temperature even when the specified time is passed after the main lamp is on. During the standby period, the control thermistor does not detect the specified temperature even when the specified time is passed after the sub lamp in on. During idling, after power-on, the control thermistor does not detect the idling stop temperature even after the specified time is passed. During print, the control thermistor does not detect the specified temperature even when the specified time is passed after the main lamp is turned on. During print, the control thermistor does not detect the specified temperature even when the specified time is passed after the sub lamp is turned on. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains |
| Error code: | 920.01 |
| Display: | 920.01 POST Error |
| Description: | Hot roll took too long to heat up after transitioning to new enhanced mode (standby control only. Fuser page count between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. • Low wattage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.02 |
| Display: | 920.02 POST Error |
| Description: | Hot roll fell too far below the desired temperature while in standby. Fuser page between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. • Low wattage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.03 |
| Display: | 920.03 POST Error |
| Description: | Hot roll too cool when checking for slope change in standby. Fuser page count between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. • Low wattage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.04 |
| Display: | 920.04 POST Error |
| Description: | Hot roll too cool when heating to desired temperature after slope change (standby control only). Fuser page count between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. • Low wattage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.06 |
| Display: | 920.06 POST Error |
| Description: | Fuser is not increasing in temperature even though the lamp has been on for an extended time. Fuser page count between 0 and 99,999. |
| Causes: | • Fuser is not receiving AC power. • Poor supply line voltage. |
| Remedy: | See 920.xx |
| Error code: | 920.07 |
| Display: | 920.07 POST Error |
| Description: | Fuser has been below the desired temperature for too long while media is in the nip. Fuser page count between 0 and 99,999. |
| Causes: | • Bad thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on the fuser. • Low voltage or incorrect lamp. • Abrupt change in temperature that has disrupted control. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.25 |
| Description: | Fuser under temperature Fuser type = 2 Fuser does not maintain proper operating temperature within steady state control. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 920.26 |
| Description: | Fuser is not increasing in temperature even though the lamp has been on for an extended tim. Fuser page count between 200,000 and 299,999. |
| Causes: | • Fuser is not receiving AC power. • Poor supply line voltage. |
| Remedy: | See 920.xx |
| Error code: | 920.27 |
| Description: | Fuser has been below the desired temperature for too long while media is in the nip. Fuser page count between 200,000 and 299,999. |
| Causes: | • Bad thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on the fuser. • Low voltage or incorrect lamp. • Incorrect hot roll. • Abrupt change in temperature that has disrupted control. |
| Remedy: | See 920.xx |
| Error code: | 920.28 |
| Description: | Fuser warm-up failure Fuser type = 2 The fuser hot roll is too cool while checking for slope change in standby. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 920.29 |
| Description: | Fuser warm-up failure Fuser type = 2 The fuser hot roll is too cool when heating to desired temperature after slope change within standby control only. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 920.31 |
| Description: | Under temperature during steady state control. Fuser page count between 300,000 and 399,999. |
| Causes: | • Bad thermistor, circuit, or cabling. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.32 |
| Description: | Hot roll fell too far below desired temperature while printing. Fuser page count between 300,000 and 399,999. |
| Causes: | • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.50 |
| Description: | Fuser under temperature Fuser type = 1 Fuser page count has exceeded life. Fuser does not maintain proper operating temperature within steady state control. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 920.51 |
| Description: | Hot roll took too long to heat up after transitioning to new enhanced mode. Fuser page count more than 500,000. |
| Causes: | • Bad thermistor, circuit, or cabling. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.52 |
| Description: | Hot roll fell too far below desired temperature while printing. Fuser page count more than 500,000. |
| Causes: | • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.53 |
| Description: | Hot roll too cool while checking for slope change. Fuser page count more than 500,000. |
| Causes: | • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.54 |
| Description: | Hot roll too cool when heating to desired temperature after slope change. Fuser page count more than 500,000. |
| Causes: | • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. |
| Remedy: | See 920.xx |
| Error code: | 920.56 |
| Description: | Fuser is not increasing in temperature even though the lamp has been on for an extended time. Fuser count more than 500,000. |
| Causes: | • Fuser is not receiving AC power. • Poor supply line voltage. |
| Remedy: | See 920.xx |
| Error code: | 920.57 |
| Description: | Fuser has been below the desired temperature for too long while media is in the nip. Fuser page count more than 500,000. |
| Causes: | Bad thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on the fuser. • Low voltage or incorrect lamp. • Incorrect hot roll. • Abrupt change in temperatures that has disrupted control. |
| Remedy: | See 920.xx |
| Error code: | 920.75 |
| Description: | Fuser under temperature Fuser type = 2 Fuser page count has exceeded life. Fuser does not maintain proper operating temperature within steady state control. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 920.76 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll took too long to heat up after transitioning to new enhanced mode within standby control only. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 920.78 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll is too cool while checking for slope change in standby. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 920.79 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll is too cool when heating to desired temperature after slope change within standby control only. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 920.81 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll temperature does not increase while the lamp is turned on. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 920.82 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll temperature is not maintained properly while the media in the fuser nip. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 922.00 |
| Display: | 922.00 Service fuser error |
| Description: | Fuser failed to ramp to target temperature |
| Causes: | The center thermistor has failed. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly |
| Error code: | 922.02 |
| Description: | Hot roll took too long to reach the beginning lamp detection temperature. Fuser page count between 0 and 99,999. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | 1 Fuser lamp Remove the fuser assembly and check to make sure the correct fuser lamp has been installed. If the correct lamp has been installed, go to step 2. Note: If the fuser lamp is replaced, allow the fuser assembly to cool or a 925.xx error code could be displayed. 2 AC line voltage CAUTION: When taking measurements for AC power, observe all safety precautions. Check the AC line voltage to make sure it is within operating specification. If incorrect, inform the customer; if correct, go to step 3. 3 LVPS CAUTION: When taking measurements for AC power, observe all safety precautions. Unplug the AC line cord from the printer and pull the LVPS out far enough to access CN1 on the LVPS board (see “Low voltage power supply removal”). Disconnect the LVPS to fuser AC cable, plug in the line cord, turn the printer on and measure the voltage between CN1-1 and CN1-3 on the connector (see the connector locations at “Low voltage power supply”). If incorrect, replace the LVPS assembly (see “Low voltage power supply removal”); if correct, go to step 4. 4 LVPS LVPS fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Disconnect the AC line cord from the printer. Disconnect the LVPS to fuser cable from the fuser to fuser lamp cable. Plug the AC line cord into the printer and check the AC line voltage between the pins on the fuser end of the LVPS to fuser AC cable. If the voltage is correct, unplug the AC power cord from the LVPS cable and pull the LVPS out far enough to be able to check the voltage between CN-1 and CN-3 on the LVPS board. Plug in the power cord, turn the printer on and check the voltage. If correct, replace the LVPS to fuser AC cable; if incorrect, replace the LVPS assembly. See “Low voltage power supply removal”. Note: If the fuses in the LVPS are blown, the LVPS assembly must be replaced. 5 Fuser top cover assembly (thermistor, thermistor cable) Fuser to system board DC cable Check to make sure that the thermistor is installed correctly to J5 on the fuser control card. If installed correctly check the cable for any signs of damage. If any problems are found, replace the fuser top cover assembly.“Fuser narrow media sensor removal”. If no problem is found, check the fuser to system board DC cable for correct installation at J1 on the fuser control card. If no problem is found, check the fuser to system board cable for correct installation at J10 on the system board. If no problem is found, go to step 6. 6 Fuser assembly If no problem is found up to this point, then replace the following in the order shown: • Fuser assembly. See “Fuser assembly removal”. • System board assembly. See “System board and inner shield removal —model 500S”. • LVPS. See “Low voltage power supply removal”. |
| Error code: | 922.03 |
| Description: | Hot roll reached final lamp detection temperature but took longer than largest time in lookup table. Fuser page count between 0 and 99,999. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.04 |
| Description: | Hot roll timed out in trying to reach the final lamp detection temperature. Fuser page count between 0 and 99,999. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.05 |
| Description: | detection, did not roll over to steady state control in time. Fuser type = 1 The control code has gotten lost (this should really be a software error. |
| Remedy: | Turn the machine off/on. |
| Error code: | 922.06 |
| Description: | Hot roll did not reach operating temperature in time (new enhanced control). Fuser page count between 0 and 99,999. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.07 |
| Description: | Fuser has taken too long to reach desired temperature after increasing interrupt gap. Fuser page count between 0 and 99,999. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.25 |
| Description: | After hot roll lamp detection, did not roll over to steady state control in time. Fuser page count between 200,000 and 299,999. |
| Causes: | The control code has been lost. |
| Remedy: | See 922.02 |
| Error code: | 922.27 |
| Description: | Fuser has taken too long to reach desired temperature after increasing interpage gap. Fuser page count between 200,000 and 299,999. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.28 |
| Description: | Fuser warm-up failure Fuser type = 2 The fuser hot roll does reach the “final lamp detection” parameter but not in the specified time. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Check all connections on the fuser and LVPS card assembly. 4. Replace the fuser unit assembly if problem remains. Go to “Fuser unit assembly removal (X651, X652, X654, X656, and X658)”. 5. Replace the LVPS card assembly if problem remains. Go to “LVPS card assembly removal (X654, X656, and X658)”. |
| Error code: | 922.29 |
| Description: | Fuser warm-up failure Fuser type = 2 The fuser hot roll has timed out and not reached “final lamp detection” during the specified time. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Check all connections on the fuser and LVPS card assembly. 4. Replace the fuser unit assembly if problem remains. Go to “Fuser unit assembly removal (X651, X652, X654, X656, and X658)”. 5. Replace the LVPS card assembly if problem remains. Go to “LVPS card assembly removal (X654, X656, and X658)”. |
| Error code: | 922.30 |
| Description: | After hot roll lamp detection, did not roll over to steady state control in time. Fuser type = 2 The control code has gotten lost (this should really be a software error. |
| Remedy: | Turn the machine off/on. |
| Error code: | 922.31 |
| Description: | Fuser warm-up failure Fuser type = 2 The fuser hot roll did not reach operating temperature within new enhanced control. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Check all connections on the fuser and LVPS card assembly. 4. Replace the fuser unit assembly if problem remains. Go to “Fuser unit assembly removal (X651, X652, X654, X656, and X658)”. 5. Replace the LVPS card assembly if problem remains. Go to “LVPS card assembly removal (X654, X656, and X658)”. |
| Error code: | 922.32 |
| Description: | Hot roll took too long to reach the beginning lamp detection temperature. Fuser page count between 300,000 and 399,999. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.50 |
| Description: | Fuser warm-up failure Fuser type = 1 Fuser page count has exceeded life. The fuser hot roll failed to reach target temperature. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 922.52 |
| Description: | Hot roll took too long to reach the beginning lamp detection temperature. Fuser page count stopped at 500,000 to preserve data. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.53 |
| Description: | Hot roll reached final lamp detection temperature but took longer than largest time in lookup table. Fuser page count stopped at 500,000 to preserve data. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.54 |
| Description: | Hot roll timed out in trying to reach the final lamp detection temperature. Fuser page count stopped at 500,000 to preserve data. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.56 |
| Description: | Hot roll did not reach operating temperature in time (new enhanced control). Fuser page count stopped at 500,000 to preserve data. |
| Causes: | • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.57 |
| Description: | Fuser has taken too long to reach desired temperature after increasing interpage gap. Fuser page count stopped at 500,000 to preserve data. |
| Causes: | • Low wattage or incorrect lamp. • Excessive load on the fuser. • Fuser not receiving sufficient AC power. • Poor supply line voltage. |
| Remedy: | See 922.02 |
| Error code: | 922.75 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll failed to reach target temperature. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 922.77 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll does not reach the “beginning lamp detection” parameter in the specified time. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 922.78 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll does reach the “final lamp detection” parameter but not in the specified time. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 922.79 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll has timed out and not reached “final lamp detection” during the specified time. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 922.81 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll did not reach operating temperature within new enhanced control. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 922.82 |
| Description: | Fuser warm-up failure Fuser type = 2 Fuser page count has exceeded life. The fuser hot roll does not reach operating temperature after increasing interpage gap. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 923.00 |
| Display: | 923.00 Service fuser error |
| Description: | Fuser is over temperature |
| Causes: | The rear thermistor has failed. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly |
| Error code: | 923.01 |
| Description: | Fuser over temperature. Fuser page count between 0 and 99,999. |
| Causes: | • Short in the thermistor circuit. • Noisy thermistor signal • Fuser is actually overheating due to hardware faults. |
| Remedy: | 1 Fuser assembly Check for any signs of overheating in the fuser assembly. Check the hot roll, hot roll bearings, and the area around the thermistor for any signs of excessive heat. If a problem is found, replace the thermistor. If no problem is found, go to step 2. 2 Fuser top cover assembly (thermistor) Turn the printer off and disconnect the fuser to system board cable from J10 on the system board. Check the resistance between pins J10-3 and J10-4. The resistance should be greater than 100K ohms. If correct, go to step 3; if incorrect, disconnect the thermistor cable from J5 on the fuser board and measure the resistance between the two pins on the thermistor cable. If incorrect, replace the fuser top cover assembly (see “Fuser narrow media sensor removal”); if correct, replace the fuser to system board cable. 3 System board Fuser top cover assembly Check the voltage on J10-3 ground on the system board. The voltage should measure approximately +3.3 V dc. If the voltage is correct, replace the fuser top cover assembly. See “Fuser narrow media sensor removal”. If incorrect, replace the system board. See “System board and inner shield removal —model 500S". |
| Error code: | 923.25 |
| Description: | Fuser over temperature failure. Fuser type = 2 The fuser hot roll has exceeded the proper operating temperature. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly |
| Error code: | 923.26 |
| Description: | Fuser over temperature failure. Fuser type = 2 The fuser hot roll has exceeded the proper operating temperature. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly |
| Error code: | 923.50 |
| Description: | Fuser over temperature failure. Fuser type = 1 The fuser hot roll has exceeded the proper operating temperature. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 923.51 |
| Description: | Fuser over temperature. Fuser page count stopped at 500,000 to preserve data. |
| Causes: | • Short in the thermistor circuit. • Noisy thermistor signal • Fuser is actually overheating due to hardware faults. |
| Remedy: | See 923.01 |
| Error code: | 923.75 |
| Description: | Fuser over temperature failure. Fuser type = 2 The fuser hot roll has exceeded the proper operating temperature. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 923.76 |
| Description: | Fuser over temperature failure. Fuser type = 2 The fuser hot roll has exceeded the proper operating temperature. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 924.00 |
| Display: | 924.00 Service fuser error |
| Description: | Open thermistor check. |
| Causes: | The pressure roll thermistor has failed. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 924.01 |
| Description: | Open thermistor check failure. Fuser page count between 0 and 99,999. |
| Causes: | • Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open. |
| Remedy: | 1 Fuser assembly Fuser to system board cable Check the thermistor cable for correct installation to J5 on the fuser card. If installed correctly, check for correct installation of J10 on the system board. If all cables are installed correctly, go to step 2. 2 Fuser top cover assembly (thermistor/thermistor cable assembly) Turn the printer off and disconnect the thermistor cable from J5 on the fuser board. Measure the resistance between the two pins on the thermistor cable, if the resistance measures infinity (open circuit), replace the fuser top cover assembly. 3 Fuser to system board cable. System board Fuser assembly Reconnect the thermistor cable to J5 on the fuser board. Disconnect the fuser to system board cable from J10 on the system board and measure the resistance between J10-3 and J10-4 on the cable. If the resistance measures infinity (open circuit) check the continuity of pins 3 and 4 of the cable. If correct, replace the fuser assembly. See “Fuser assembly removal”. If incorrect, replace the fuser to system board cable. Note: If the error code still displays, replace the system board. See “System board and inner shield removal —model 500S". |
| Error code: | 924.25 |
| Description: | Open fuser thermistor check Fuser type = 2 The fuser thermistor might be faulty. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 924.26 |
| Description: | Open fuser thermistor check failure. Fuser type = 2 The fuser thermistor has failed. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 924.50 |
| Description: | Open fuser thermistor check Fuser type = 1 Fuser page count has exceeded life. The fuser thermistor might be faulty. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 924.51 |
| Description: | Open thermistor check failure. Fuser page count over 500,000. |
| Causes: | • Noisy thermistor signal. • Intermittent connection. • Thermistor cable not connected or thermistor actually open. |
| Remedy: | See 924.01 |
| Error code: | 924.75 |
| Description: | Open fuser thermistor check Fuser type = 2 Fuser page count has exceeded life. The fuser thermistor might be faulty. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 924.76 |
| Description: | Open fuser thermistor check failure. Fuser type = 2 Fuser page count has exceeded life. The fuser thermistor has failed. |
| Remedy: | Replace the fuser unit assembly |
| Error code: | 925.00 |
| Display: | 925.00 Service fuser error |
| Description: | Incorrect fuser or fuser lamp detected. Fuser type = 1 The machine detected a 115 V lamp in a 220 V machine. The fuser lamp has an excessive wattage rating. |
| Causes: | Fuser temperature is not high enough during printing. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly |
| Error code: | 925.01 |
| Display: | 925.01 Fan Error |
| Description: | Lamp detection performed and found error. Fuser page count between 0 and 99,999. |
| Causes: | • 115 V lamp in 220 V printer. • Lamp has excessive wattage. |
| Remedy: | 1 Fuser lamp If the fuser is 220 V machine a 115 V fuser may be installed. If the printer is not a 115 V model, then go to step 2. If the printer is a 220 V model, then check to make sure that the correct lamp is installed. Note: If the fuser lamp is replaced, allow the fuser to cool or a 925.xx error could be displayed. 2 AC power source Check the AC power source to make sure it meets specifications. If the AC power source does not meet specifications, inform the customer. If it meets specifications, go to step 3. 3 Fuser lamp Turn the printer off and allow the fuser assembly to cool. After the fuser assembly cools down, turn the printer on. If you receive the same error code, replace the fuser lamp. See “Fuser lamp removal”. Note: If the fuser lamp is replaced, allow the fuser to cool or a 925.xx error could be displayed. |
| Error code: | 925.02 |
| Description: | Too hot to do lamp detection and NVRAM bit indicates previous wrong lamp detected. Fuser page count between 0 and 99,999. |
| Causes: | Attempting to POR machine after receiving a 925.01. |
| Remedy: | See 925.01 |
| Error code: | 925.25 |
| Description: | Incorrect fuser or fuser lamp detected. Fuser type = 2 The machine detected a 115 V lamp in a 220 V machine. The fuser lamp has an excessive wattage rating. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 925.26 |
| Description: | Incorrect fuser or fuser lamp detected. Fuser type = 2 The machine detected a 115 V lamp in a 220 V machine. The fuser lamp has an excessive wattage rating. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 925.27 |
| Description: | Incorrect fuser or fuser lamp detected. Fuser type = 2 The machine detected a 115 V lamp in a 220 V machine. The fuser lamp has an excessive wattage rating. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 925.50 |
| Description: | Incorrect fuser or fuser lamp detected. Fuser type = 1 Fuser page count has exceeded life. The machine detected a 115 V lamp in a 220 V machine. The fuser lamp has an excessive wattage rating. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 925.51 |
| Description: | Lamp detection performed and found error. Fuser page count stopped at 500,000 to preserve data. |
| Causes: | • 115 V lamp in 220 V printer. • Lamp has excessive wattage. |
| Remedy: | See 925.01 |
| Error code: | 925.52 |
| Description: | Too hot to do lamp detection and NVRAM bit indicates previous wrong lamp detected. Fuser page count stopped at 500,000 to preserve data. |
| Causes: | Attempting to POR machine after receiving a 925.01. |
| Remedy: | See 925.01 |
| Error code: | 925.75 |
| Description: | Incorrect fuser or fuser lamp detected. Fuser type = 2 Fuser page count has exceeded life. The machine detected a 115 V lamp in a 220 V machine. The fuser lamp has an excessive wattage rating. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 925.76 |
| Description: | Incorrect fuser or fuser lamp detected. Fuser type = 2 Fuser page count has exceeded life. The machine detected a 115 V lamp in a 220 V machine. The fuser lamp has an excessive wattage rating. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains. |
| Error code: | 925.77 |
| Description: | Incorrect fuser or fuser lamp detected. Fuser type = 2 Fuser page count has exceeded life. The machine detected a 115 V lamp in a 220 V machine. The fuser lamp has an excessive wattage rating. |
| Remedy: | 1. Turn the machine off/on and ensure the fuser unit assembly is properly installed. 2. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains |
| Error code: | 927.01 |
| Description: | Main fan stalled. |
| Causes: | • External blockage of fan • Fan may not turn due to internal fan problem. |
| Remedy: | 1 Main fan Check the main fan to make sure it is plugged into J4 on the system board. If the fan cable id correctly connected to J4, check the cable and the cable connector for any signs of damage. If damaged, replace the main fan assembly. See “Main fan removal”1. If undamaged, go to step 2. 2 Main fan Turn the printer off and check the main fan for any signs of blockage of the fan blades. If there is any sign of blockage, remove the blockage. 3 Main fan blades turn during POR, then stop. Fan will not run when trying to print. Main fan System board Measure the voltage at J4-1 on the system board. The voltage should measure approximately +2.5 V dc. If incorrect, replace the main fan. See “Main fan removal”1. If that does not fix the problem, replace the system board. See “System board and inner shield removal —model 500S"1. 4 Main fan blades do not turn Measure the voltage at J4-3. The voltage should measure +14.4 V dc with the fan running full and approximately 7.0 V dc when running half speed. If incorrect, replace the main fan. See “Main fan removal”1. If this does not fix the problem, replace the system board. See “System board and inner shield removal — model 500S”1. |
| Error code: | 927.02 |
| Description: | Cartridge fan stalled. |
| Causes: | • Loose connector. • External blockage of the fan, preventing it from turning. • Bad fan. |
| Remedy: | 1 Cartridge fan Check to make sure the cartridge is plugged into J5 on the system board. If properly plugged in, go to step 2. 2 Cartridge fan Check for any signs of blockage in the fan. If any is found, remove and retry the printer. If no problem is found, go to step 3. 3 Cartridge fan System board Replace the following FRUs in the order shown: • Cartridge fan • System board. See “System board and inner shield removal —model 500S”1. |
| Error code: | 927.03 |
| Description: | Main fan took too long to ramp up. |
| Causes: | • Loose connector. • External blockage of the fan, preventing it from turning. • Bad fan. |
| Remedy: | 1 Main fan Check the main fan to make sure it is plugged into J4 on the system board. If the fan cable id correctly connected to J4, check the cable and the cable connector for any signs of damage. If damaged, replace the main fan assembly. See “Main fan removal”1. If undamaged, go to step 2. 2 Main fan Turn the printer off and check the main fan for any signs of blockage of the fan blades. If there is any sign of blockage, remove the blockage. 3 Main fan blades turn during POR, then stop. Fan will not run when trying to print. Main fan System board Measure the voltage at J4-1 on the system board. The voltage should measure approximately +2.5 V dc. If incorrect, replace the main fan. See “Main fan removal”1. If that does not fix the problem, replace the system board. See “System board and inner shield removal —model 500S"1. 4 Main fan blades do not turn Measure the voltage at J4-3. The voltage should measure +14.4 V dc with the fan running full and approximately 7.0 V dc when running half speed. If incorrect, replace the main fan. See “Main fan removal”1. If this does not fix the problem, replace the system board. See “System board and inner shield removal — model 500S”. |
| Error code: | 927.04 |
| Description: | Main fan underspeed or stalled during speed adjustment state. |
| Causes: | • Corrupted feedback signal. • Fan input voltage may be too low. |
| Error code: | 927.05 |
| Description: | Main fan overspeed during speed adjustment state. |
| Causes: | • Corrupted feedback signal. • Fan input voltage may be too low. |
| Error code: | 927.06 |
| Description: | Main fan capture data is invalid and speed control is at maximum in fan control idle state. |
| Causes: | Corrupted or non-existent feedback signal. |
| Error code: | 927.07 |
| Description: | Main fan capture data is invalid and speed control is at maximum in fan control adjustment state. |
| Causes: | Corrupted feedback signal. |
| Error code: | 927.11 |
| Description: | Print cartridge cooling fan failure The print cartridge cooling fan is obstructed or has failed. |
| Remedy: | 1. Check for cooling fan obstructions. 2. Check the connections on the main cooling fan. 3. Replace the print cartridge cooling fan. |
| Error code: | 927.13 |
| Description: | Print cartridge cooling fan control failure. The Print cartridge cooling fan does not reach the specified speed. |
| Remedy: | 1. Check for cooling fan obstructions. 2. Check the connections on the main cooling fan. 3. Replace the print cartridge cooling fan. |
| Error code: | 927.14 |
| Description: | Print cartridge cooling fan underspeed failure The Print cartridge cooling fan does not reach the specified speed. |
| Remedy: | 1. Check for cooling fan obstructions. 2. Check the connections on the main cooling fan. 3. Replace the print cartridge cooling fan. |
| Error code: | 927.15 |
| Description: | Print cartridge cooling fan over speed failure. The Print cartridge cooling fan does not reach the specified speed. |
| Remedy: | 1. Check for cooling fan obstructions. 2. Check the connections on the main cooling fan. 3. Replace the print cartridge cooling fan. |
| Error code: | 927.16 |
| Description: | Print cartridge cooling fan over speed failure. The Print cartridge cooling fan does not reach the specified speed. |
| Remedy: | 1. Check for cooling fan obstructions. 2. Check the connections on the main cooling fan. 3. Replace the print cartridge cooling fan. |
| Error code: | 927.17 |
| Description: | Print cartridge cooling fan over speed failure. The Print cartridge cooling fan does not reach the specified speed. |
| Remedy: | 1. Check for cooling fan obstructions. 2. Check the connections on the main cooling fan. 3. Replace the print cartridge cooling fan |
| Error code: | 927.21 |
| Description: | LVPS cooling fan failure. LVPS cooling fan is obstructed or has failed. |
| Remedy: | 1. Check for cooling fan obstructions. 2. Check the connections on the main cooling fan. 3. Replace the LVPS cooling fan |
| Error code: | 929.01 ... 929.03 |
| Description: | Sensor (toner empty) sensor failure. The sensor (toner empty) does not provide toner level feedback or the print cartridge is damaged. |
| Remedy: | 1. Check the toner pulse wheel on the print cartridge for damage and replace the print cartridge if needed. 2. Check the sensor (toner empty) for proper operation. 1 Check the media path. Is the media path free of media or media fragments? Go to step 2. Remove any media or media fragments. 2 Check the sensor (ADF sheet through) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Observe the line “sensor (ADF sheet through”. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 4. Go to step 3. 3 Check the sensor (ADF sheet through) for proper connection. Is the above component properly connected? Replace the sensor (ADF sheet through). Go to “Sensor (ADF sheet through) removal (models X651, X652, X654, X656, and X658)”. Replace the connection. 4 Place an undamaged document in the ADF, and perform a ADF test. Does the error remain? Replace the ADF controller card assembly. Go to “ADF controller card removal (models X651, X652, X654, X656, and X658)”. Go to step 5. Problem solved. 5 Perform a print test using the ADF. Does the problem remain? Contact next highest level of tech support. Problem solved. |
| Error code: | 930.00 ... 933.00 |
| Description: | 930.00 Incorrect printhead or intermittent Hsync A non supported printhead is installed. Hsync signal is intermittent or noisy. Printhead ID resistor circuit is not to spec. 931.00 No first laser H sync The hsync signal is missing or not at the correct voltage. 932.00 Printhead lost laser H syncs. The hsync signal is missing or not at the correct voltage. 933.00 Polygon mirror motor locked. No first laser H sync received. The hsync signal is missing or not at the correct voltage. |
| Remedy: | Replace the printhead assembly. |
| Error code: | 934.00 |
| Description: | Mirror motor lost lock |
| Causes: | • Check printhead • Check cables and connections • Check system board |
| Error code: | 935.00 |
| Description: | Polygon mirror motor control failure. The signals driving the polygon mirror motor may have been corrupted, or the cable may be loose, or the motor may be bad. |
| Remedy: | 1. Check all connections on the printhead assembly. 2. Check all connections on the system card assembly. 3. Replace the printhead assembly. |
| Error code: | 936.11 ... 936.90 |
| Description: | 936.11 Main drive motor assembly failure No halls detected at motor start. Motor = type 1 936.20 Main drive motor assembly failure Failed to stop within timeout. Motor = type 0 936.21 Main drive motor assembly failure Failed to stop within timeout. Motor = type 1 936.30 Main drive motor assembly failure No lock detected at motor start for motor ID. Motor = type 0 936.31 Main drive motor assembly failure No lock detected at motor start for motor ID. Motor = type 1 936.60 Main drive motor assembly failure No lock detected at normal motor start. Motor = type 0 936.61 Main drive motor assembly failure No lock detected at normal motor start. Motor = type 1 936.90 Main drive motor assembly failure Stall detected during speed control. Motor = type 0 936.91 Main drive motor assembly failure Stall detected during speed control. Motor = type 1 |
| Remedy: | 1. Check all connections on the system card assembly. 2. Check all connections on the main drive motor assembly. 3. Replace the main drive motor assembly. Go to “Main drive motor assembly removal (X651, X652, X654, X656, and X658)”. 4. Replace the system card assembly if problem remains. Go to “System card assembly removal (X651, X652, X654, X656, and X658)”. |
| Error code: | 937.40 ... 937.81 |
| Description: | 937.40 Main drive motor assembly failure Over speed detected during speed control. Motor = type 0 937.41 Main drive motor assembly failure Over speed detected during speed control. Motor = type 1 937.50 Main drive motor assembly failure Over speed detected during position control. Motor = type 0 937.51 Main drive motor assembly failure Over speed detected during position control. Motor = type 1 937.70 Main drive motor assembly failure Loss of lock detected by higher-level code. Motor = type 0 937.71 Main drive motor assembly failure Loss of lock detected by higher-level code. Motor = type 1 937.80 Main drive motor assembly failure Driver over temp detection. Motor = type 0 937.81 Main drive motor assembly failure Driver over temp detection. Motor = type 1 |
| Remedy: | 1. Check all connections on the system card assembly. 2. Check all connections on the main drive motor assembly. 3. Replace the main drive motor assembly. Go to “Main drive motor assembly removal (X651, X652, X654, X656, and X658)”. 4. Replace the system card assembly if problem remains. Go to “System card assembly removal (X651, X652, X654, X656, and X658)”. |
| Error code: | 950.xx |
| Description: | Mismatch between EEPROM and mirror memory |
| Remedy: | Warning: When replacing any of the following components: • Operator panel assembly • System card assembly Only replace one component at a time. Replace the required component and perform a POR before replacing a second component listed above. If this procedure is not followed, the printer will be rendered inoperable. Never replace two or more of the components listed above without a POR after installing each one or the printer will be rendered inoperable. Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a machine, it can not be used in another machine. It must be returned to the manufacturer. Go to NVRAM mismatch failure service check. 1 Check the operator panel assembly. Was the operator panel assembly recently replaced? Go to step 3. Go to step 2. 2 Check the system card assembly. Was the system card assembly recently replaced? Go to step 4. Contact next level of support. 3 Replace the current operator panel assembly with the original operator panel assembly. Does the error remain? Go to step 5. Problem solved. 4 Replace the current system card assembly with the original system card assembly. Go to “System card assembly removal (X651, X652, X654, X656, and X658)”. Go to step 6. Problem solved. 5 If problem continues, replace the original operator panel assembly with a new and not previously installed operator panel assembly. Does the error continue? Contact the next level of support. Problem solved. 6 If the problem continues, replace the original panel assembly with a new ann not previously installed operator panel door assembly or the operator panel assembly. Go to “Operator panel door assembly removal (models X651, X652, X654, and X656)”. Go to “Operator panel assembly removal (model X658)”. Contact the next level of support. Problem solved. |
| Error code: | 951.xx |
| Description: | Error with secure NVRAM on the controller board |
| Remedy: | Replace the system card assembly. |
| Error code: | 952.xx |
| Description: | A recoverable NVRAM Cyclic Redundancy Check error occurred. |
| Remedy: | Power the machine off/on to reset the error condition. |
| Error code: | 953.xx |
| Description: | NVRAM chip failure with mirror |
| Remedy: | Replace the operator panel door assembly. |
| Error code: | 954.xx |
| Description: | NVRAM chip failure with system part. |
| Remedy: | Replace the system card assembly. |
| Error code: | 955.xx |
| Description: | The code ROM or NAND flash failed the Cyclic Redundancy Check or the NAND experienced an uncorrectible multi-bit failure. |
| Remedy: | Replace the system card assembly. |
| Error code: | 956.01 |
| Display: | 956.01 Service system board |
| Description: | Processor overheated |
| Causes: | The RIP card assembly has exceeded safe operating temperature. |
| Remedy: | Replace the system card assembly. |
| Error code: | 956.xx |
| Description: | System card processor failure The processor has failed on the system card assembly. |
| Remedy: | Replace the system card assembly. |
| Error code: | 957.xx |
| Description: | RIP card failure: ASIC failure |
| Remedy: | Replace the system card assembly. |
| Error code: | 958.xx |
| Description: | The machine has performed more than 100 “shift and reflash” operations as a result of ECC bit corrections |
| Remedy: | Replace the system card assembly. |
| Error code: | 959.xx |
| Description: | Print cartridge authentication failure The system card can not properly authenticate the print cartridge or the authentication process has failed. |
| Remedy: | Replace the system card assembly. |
| Error code: | 960.xx ... 963.xx |
| Description: | 960.xx Memory failure RAM Memory Error: RAM soldered on the card is bad 961.xx Memory failure RAM Memory Error: Slot 1 RAM is bad 962.xx Memory failure RAM Memory Error: Slot 2 RAM is bad 963.xx Memory failure RAM Memory Error: Slot 3 RAM is bad |
| Remedy: | Replace the appropriate memory module. |
| Error code: | 964.xx |
| Description: | Download Emulation Cyclic Redundancy Check Error: checksum failure detected in the emulation header or emulation file. |
| Remedy: | 1. Disable the Download Emulation. Program the download emulation into the firmware card again. 2. Replace the system card assembly if problem remains. |
| Error code: | 975.xx ... 979.xx |
| Description: | 975.xx Network Error The system detected an unrecognizable network port 976.xx Network Error The system detected an unrecoverable software error in network port 978.xx Network Error The system detected a bad checksum while programming network port 979.xx Network Error The flash parts failed while programming a network port |
| Error code: | 982.04 |
| Description: | Output option communication failure. An output option was not fully seated onto the printer or has been removed while the main power is turned on. |
| Remedy: | 1. Turn the main power off. 2. Remove and reinstall the output option. 3. Turn the main power back on. 4. Check all output option interface connections if problem remains. |
| Error code: | 982.07 |
| Description: | Too many options installed Exceeded the maximum number of input or output options. |
| Remedy: | Remove the appropriate input or output options. |
| Error code: | 990.00 |
| Display: | 990.00 Service finisher error |
| Description: | General device equipment check |
| Causes: | Indicates an equipment check condition has occurred in the specified device, but the device is unable to identify the exact component failure. |
| Remedy: | Service errors 980 thru 984 <device> can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. |
| Error code: | 990.51 |
| Description: | HCIT tray lift motor PWM underflow error The HCIT tray lift motor does not operate at the specified speed reported by tray x |
| Remedy: | 1. Check for obstruction in the HCIT tray lift area. 2. Check the connections on the HCIT tray lift motor assembly for proper connection. 3. Replace the HCIT tray lift motor drive motor assembly if problem remains. |
| Error code: | 990.53 |
| Description: | HCIT tray lift motor ramp error The HCIT tray lift motor does not reach the specified speed at the specified time. |
| Remedy: | 1. Check for obstruction in the HCIT tray lift area. 2. Check the connections on the HCIT tray lift motor assembly for proper connection. 3. Replace the HCIT tray lift drive motor assembly if problem remains. |
| Error code: | 990.54 |
| Description: | HCIT tray lift motor lost encoder failure The HCIT tray lift motor is not reporting pulses back to the engine. |
| Remedy: | 1. Check for obstruction in the HCIT tray lift area. 2. Check the connections on the HCIT tray lift motor assembly for proper connection. 3. Replace the HCIT tray lift drive motor assembly if problem remains. |
