OKI B420dn
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Модули
Printer Unit
Frame-Lower-Assy
Base-Assy
Stacker-Cover-Assy
Front-Guide-Assy
PCB-Assy
Rear-Cover-Assy
MPT-Assy
Детали MPT-Assy
| Деталь: | Frame-Assy-Retard |
| Парткод: | 43895001 |
| Деталь: | Roller-Feed |
| Парткод: | 43905901 |
| Деталь: | Guide-Paper-Duplex |
| Парткод: | 43905701 |
| Деталь: | Motor-Fan |
| Парткод: | 43400301 |
| Деталь: | Board-87M-7(MN) |
| Парткод: | 43963624 |
| Деталь: | Board-87M-7(MN) |
| Парткод: | 55115001 |
| Деталь: | Film-Core-Holder |
| Парткод: | 44042401 |
| Деталь: | Guide-Assy.-Front |
| Парткод: | 43993801 |
| Деталь: | Guide-Assy.-Front(Black) |
| Парткод: | 43993803 |
| Деталь: | Plate-Assy.-P.C.B. |
| Парткод: | 43993101 |
| Деталь: | Plate-Assy.-P.C.B.(230V) |
| Парткод: | 43993102 |
| Деталь: | Front-Assy.-MPT |
| Парткод: | 43994101 |
| Деталь: | Front-Assy.-MPT(Black) |
| Парткод: | 43994103 |
| Деталь: | Cover Assy.-OPE |
| Парткод: | 44019701 |
| Деталь: | Cover Assy.-OPE |
| Парткод: | 44019704 |
| Деталь: | Cover-Assy.-Rear |
| Парткод: | 43994701 |
| Деталь: | Cover-Assy.-Rear(Black) |
| Парткод: | 43994702 |
| Деталь: | Cover-Assy.-Stacker |
| Парткод: | 43994802 |
| Деталь: | Cover-Assy.-Stacker(Black) |
| Парткод: | 43994804 |
| Деталь: | Frame-SubAssy.-Lower |
| Парткод: | 43993401 |
| Деталь: | Damper-Oil |
| Парткод: | 42596601 |
| Деталь: | Board-TT1 |
| Парткод: | 43998001 |
| Деталь: | Lever-In-Sensor |
| Парткод: | 43903301 |
| Деталь: | Spring-Sensor_IN |
| Парткод: | 42797101 |
| Деталь: | Spring-WriteSensor |
| Парткод: | 41415801 |
| Деталь: | Sensor-Toner(Adhesive) |
| Парткод: | 43993601 |
| Деталь: | Lever-Eject-Sensor |
| Парткод: | 43206401 |
| Деталь: | Spring-SNS(F/R) |
| Парткод: | 40386501 |
| Деталь: | PHOTO-INTERRUPTER |
| Парткод: | 40135301 |
| Деталь: | CONN Cord-AMP6P- AMP3PX2 |
| Парткод: | 43961401 |
| Деталь: | Roller-Transfer(282) |
| Парткод: | 43979601 |
| Деталь: | Bearing-TR |
| Парткод: | 43330101 |
| Деталь: | Spring-TR |
| Парткод: | 43401401 |
| Деталь: | Lever-Reset-L |
| Парткод: | 43903601 |
| Деталь: | Collar-Reset-Lever |
| Парткод: | 43598801 |
| Деталь: | OR-Roller-Back up |
| Парткод: | 44009501 |
| Деталь: | Spring-Bias |
| Парткод: | 41584101 |
| Деталь: | Holder-BU |
| Парткод: | 43448601 |
| Деталь: | Bearing-Ball |
| Парткод: | 41584201 |
| Деталь: | COLLAR |
| Парткод: | 43448701 |
| Деталь: | COLLAR |
| Парткод: | 43448702 |
| Деталь: | Roller-Registration |
| Парткод: | 43903701 |
| Деталь: | Holder-Regist L |
| Парткод: | 41279501 |
| Деталь: | Holder-Regist R |
| Парткод: | 41279601 |
| Деталь: | Gear-Pressure |
| Парткод: | 41279801 |
| Деталь: | Bearing-Pressure |
| Парткод: | 41279401 |
| Деталь: | Plate-Contact PA |
| Парткод: | 41280401 |
| Деталь: | Gear-Regist |
| Парткод: | 41279701 |
| Деталь: | Bearing-Regist L |
| Парткод: | 41279301 |
| Деталь: | Lever-Reset-R |
| Парткод: | 43904001 |
| Деталь: | Motor-DC-Main |
| Парткод: | 43906601 |
| Деталь: | SOFT GASKET NLCG |
| Парткод: | 44120401 |
| Деталь: | Gear-Assy-Clutch |
| Парткод: | 43905402 |
| Деталь: | Gear-Assy-Clutch |
| Парткод: | 43905403 |
| Деталь: | CONN Cord-AMP8P-AMP8P |
| Парткод: | 43961301 |
| Деталь: | Bracket-Spring(Sub) |
| Парткод: | 40367101 |
| Деталь: | Gear-Assy-Clutch |
| Парткод: | 43905401 |
| Деталь: | Roller-Feed-NOW |
| Парткод: | 43000601 |
| Деталь: | Roller-Pick-Up |
| Парткод: | 42699401 |
| Деталь: | CONN Cord-AMP7-AMP3PX2 |
| Парткод: | 43961501 |
| Деталь: | PHOTO-INTERRUPTER |
| Парткод: | 40135301 |
| Деталь: | Spring-Head |
| Парткод: | 43467601 |
| Деталь: | Contact-Head |
| Парткод: | 43330901 |
| Деталь: | LED Head Unit-61STB |
| Парткод: | 43932001 |
| Деталь: | Holder-Head |
| Парткод: | 43330801 |
| Деталь: | Holder-Head |
| Парткод: | 43330802 |
| Деталь: | Roller-BIAS-FU |
| Парткод: | 43222001 |
| Деталь: | Roller-Pinch |
| Парткод: | 43355101 |
| Деталь: | Spring-Separator |
| Парткод: | 42069901 |
| Деталь: | Frame-Assy.-Separator |
| Парткод: | 43418001 |
| Деталь: | Frame-Assy.-Separator(Black) |
| Парткод: | 43418002 |
| Деталь: | PWR unit-ACDC Switch |
| Парткод: | 43932701 |
| Деталь: | JST8P-JST8P CONN Cord-Wire |
| Парткод: | 43957601 |
| Деталь: | PCB Assy. -87H |
| Парткод: | 43963701 |
| Деталь: | Film-Guide-Dup |
| Парткод: | 44121001 |
| Деталь: | SOLENOID |
| Парткод: | 43988401 |
| Деталь: | Roller-BIAS-FU |
| Парткод: | 43222001 |
| Деталь: | Roller-BIAS-FD |
| Парткод: | 43222101 |
| Деталь: | Sponge-Roller-FD |
| Парткод: | 43649701 |
| Деталь: | Sponge-Roller-FD |
| Парткод: | 43207601 |
| Деталь: | Roller-Assy.-Eject(FU) |
| Парткод: | 43995301 |
| Деталь: | Roller-Assy.-Eject(FD) |
| Парткод: | 43995401 |
| Деталь: | Bearing-Eject |
| Парткод: | 43222601 |
Коды ошибок
001
002
003
004
005
006
007
020
023
024
030
031
034
040
041
042
043
049
063
070
072
073
074
075
081
0xF0C
0xF0D
0xFFF
104
106
112
120
121
122
123
124
126
127
128
134
153
163
170
171
172
173
182
190
203
204
207
208
209
213
230
231
923
928
982
Описание
| Error code: | 001 |
| Display: | Service Call 001: Error |
| Description: | Leading edge of the recording paper fails to reach the Timing Sensor. (1st Cassette) |
| Causes: | Recording paper jam. Timing Sensor abnormal. |
| Remedy: | Is the error display reproducible? Power OFF/ON Replace CU PCB. (Must replace EEPROM) |
| Error code: | 002 |
| Description: | Leading edge of the recording paper fails to reach the Timing Sensor. (2nd Cassette) |
| Causes: | Recording paper jam. Timing Sensor abnormal. |
| Error code: | 003 |
| Description: | ISI Exception (Instruction read failure) |
| Error code: | 004 |
| Description: | Alignment Exception (Memory access error) |
| Error code: | 005 |
| Description: | Program Exception (Illegal instruction, trap instruction, privilege violation, and so on) |
| Error code: | 006 |
| Display: | Service call 006: Error |
| Description: | Floating-point Unavailable Exception |
| Remedy: | Is the error message displayed again? If the RAM DIMM is mounted, remove it and turn the power supply Off/On. Replace 86M board Remount RAM DIMM Replace RAM DIMM |
| Error code: | 007 |
| Display: | Service call 007: Error |
| Description: | 1. Leading edge of the recording paper fails to reach the Paper Exit Sensor. 2. Recording paper has not completely passed the Paper Exit Sensor. |
| Causes: | Recording paper jam. Paper Exit Sensor abnormal. |
| Remedy: | Is the error message displayed again? If the RAM DIMM is mounted, remove it and turn the power supply Off/On. Replace 86M board Remount RAM DIMM Replace RAM DIMM |
| Error code: | 020 |
| Display: | Service Call 020: Error |
| Description: | CU ROM Hash Check Error 1 |
| Causes: | Is program ROM DIMM set properly? Is error recovered by replacing program ROM DIMM? |
| Remedy: | Reset program ROM DIMM. Replace program ROM DIMM. Replace TIG board. (Replace EEPROM) |
| Error code: | 023 |
| Display: | Service call 023: Error |
| Description: | CU Font ROM Hash error |
| Causes: | Does error display reappear? |
| Remedy: | Does this error message reappear? Yes Cycle the power. Replace the CU/ PU board. |
| Error code: | 024 |
| Display: | Service Call 024:Error |
| Description: | CU Font ROM Hash Error |
| Causes: | Does this error message reappear? |
| Remedy: | Does this error message reappear? Yes Power OFF/ON. Replace the printer control PCB. |
| Error code: | 030 |
| Display: | Service Call 030: Error |
| Description: | CU Slot1 DIMM RAM Check Error |
| Causes: | Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM? |
| Remedy: | Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM) |
| Error code: | 031 |
| Display: | Service Call 031: Error |
| Description: | CU Slot2 DIMM RAM Check Error |
| Causes: | Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM? |
| Remedy: | Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM) |
| Error code: | 034 |
| Display: | Service call 034: Error |
| Description: | RAM Configuration Error |
| Remedy: | RAM Configuration Error |
| Error code: | 040 |
| Display: | Service Call 040: Error |
| Description: | CU EEPROM Error |
| Causes: | Is error recovered by replacing EEPROM on CU board? |
| Remedy: | Replace EEPROM. (Recover user environment.) Replace TIG board. (Replace EEPROM) |
| Error code: | 041 |
| Display: | Service Call 041: Error |
| Description: | CU Flash Error Flash ROM error on CU board. |
| Causes: | Does error display reappear? |
| Remedy: | Replace TIG board. (Replace EEPROM.) |
| Error code: | 042 |
| Display: | Inspection is required. 042:Error |
| Description: | Flash File System Error |
| Causes: | Does this error message reappear? |
| Error code: | 043 |
| Display: | Inspection is required. 043:Error |
| Description: | Low toner. |
| Causes: | Toner is getting low. Defective Toner Sensor. |
| Error code: | 049 |
| Display: | Service Call 049: Error |
| Description: | CU type mismatch CU ROM does not match with the device. |
| Causes: | Is proper program ROM set? |
| Remedy: | Replace program ROM DIMM. Replace with proper program ROM DIMM. |
| Error code: | 063 |
| Display: | Service Call 063: Error |
| Description: | Network comm. Error Abnormal H/W I/F between CU-NIC. |
| Causes: | Is network board set properly? Is error recovered by replacing network board? |
| Remedy: | Set properly. Replace Network. Replace TIG board. (Replace EEPROM.) |
| Error code: | 070 |
| Display: | Service Call 070: Error |
| Description: | CANT_HAPPEN PS firmware fault detected. |
| Causes: | Confirm that error is recovered by turning power OFF/ON. |
| Remedy: | Replace TIG board. (Replace EEPROM.) |
| Error code: | 072 |
| Display: | Service Call 072: Error |
| Description: | Engine communication error I/F error between PU-CU. |
| Causes: | Is CU assembly set properly? Is error recovered by replacing TIG board? |
| Remedy: | Set properly. Replace TIG board. (Replace EEPROM.) Replace PU board. |
| Error code: | 073 |
| Display: | Reboot the printer. 073: Error xxxxxxxx |
| Description: | Video Error Error is detected when expanding the video data. (Illegal data is received.) |
| Remedy: | Is the CU assembly installed normally? Does this error recur? Re-install the CU assembly normally. Change the PC with another PC having high specifications, or alternately reduce resolution power and execute the print again. Replace the CU board. Replace the interface cable. Re-install the PC Printer driver. Is the CU assembly installed normally? Does this error recur? Does the error depend on print Data? Re-install the CU assembly normally. Execute the print again. Print any other data. Replace the CU board. Send the data to design division and request analysis of the data. |
| Error code: | 074 |
| Display: | POWER OFF/ON 074:Error xxxxxxxx 075:Error xxxxxxxx |
| Description: | F/W Overrun detect |
| Causes: | Is CU assembly set properly? |
| Error code: | 075 |
| Display: | Power off/on 075: Error |
| Description: | An error was detected during image data expansion. |
| Causes: | Is the CU/PU installed properly? |
| Remedy: | Does this error recur? Yes Cycle the power. Replace the CU/ PU board. |
| Error code: | 081 |
| Display: | Service Call 081: Error |
| Description: | Parameter Match Check Error |
| Remedy: | Normal Read/Write not possible with EEPROM or Flash. If the condition does not change replace CU PCB. |
| Error code: | 0xF0C |
| Display: | Power OFF/ON 0xF0C:Error xxxxxxxx xxxxxxxx xxxxxxx |
| Description: | System Call Exception |
| Error code: | 0xF0D |
| Description: | Trace Exception |
| Error code: | 0xFFF |
| Description: | Bus Controller ROM Write Protection |
| Error code: | 104 |
| Display: | Service Call 104: Error |
| Description: | Developer Motor Failure The Developer Motor rotation signal indicates that the motor is no longer operational. |
| Causes: | • Developer Drive Assembly, PL8.1.1 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11 • FAN/PHD/MOT Harness, PL10.1.9 |
| Remedy: | 1 Check the Developer Drive Assembly for damage. Are any parts of the Developer Drive Assembly damaged or excessively worn? Replace the Developer Drive Assy. Go to Step 2. 2 Check the Developer Motor connection. Is P/J491 connected to the harness? Go to Step 3. Reconnect the Developer Motor. 3 Test the Developer Motor. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Developer Motor test. Does the motor operate? Go to Step 5. Go to Step 4. 4 Check for +24 V to the Developer Motor. Is the +24 V across P/J491-1 <=> P/J 481-5? Go to Step 6. Go to Step 5. 5 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the switch function correctly? Go to Step 6. Replace the Interlock Switch. 6 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J491. 2. Check continuity between J48 <=> J491. Replace the Engine Control Board. Replace the FAN/PHD/MOT Harness. |
| Error code: | 106 |
| Display: | Service Call 106: Error |
| Description: | Motor Failure One of the primary drive motors has failed. |
| Causes: | • Main Drive Assembly, PL8.1.2 • Developer Drive Assembly, PL8.1.1 • Fuser Drive Assembly, PL5.2.25 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11 |
| Remedy: | 1 Check the motors. Run the Service Diagnostics motor tests to determine the failed part. Is the failed part the Main Drive Motor? Go to. Test the Fuser Motor. 2 Is the failed part the Fuser Drive Motor? Go to. Test the Developer Motor. 3 Is the failed part the Developer Drive Motor? Go to. Replace the Engine Control Board. |
| Error code: | 112 |
| Display: | SVC 112 ERROR |
| Description: | Printhead Error |
| Causes: | Incorrect color DTM installation, incorrect PCU installation, development bias error, MCU, LD control malfunction, loss of synchronization |
| Remedy: | No first Hysnc - yellow Check for the correct installation of all the cables to the system board assembly and to the printhead assembly; J7 and J8 on the system board. Go to “System board”. If the cables are connected correctly to the system board and to the printhead assembly, go to “Printhead diagnostics”. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” |
| Error code: | 120 |
| Display: | Service Call 120: Error |
| Description: | Fuser Error |
| Causes: | 1) Is fan in PU unit operating? 2) Error reoccurs after replacing fan motor. |
| Remedy: | Wrong fuser lamp - hot roll - replace the fuser assembly. See “Fuser assembly” |
| Error code: | 121 |
| Display: | Service Call 121: Error |
| Description: | Fuser Error |
| Causes: | Is cable between PU board andhighvoltage power LSI connected properly? |
| Remedy: | Wrong fuser lamp - BUR - replace the fuser assembly |
| Error code: | 122 |
| Display: | Service Call 122: Error |
| Description: | Finisher Decurler Failure, Code 122 The level of the Decurler Cam Home Sensor did not change 4 seconds after the Decurler Cam Clutch has turned on. |
| Causes: | • Decurler Cam Clutch • Stacker Motor • Finisher Control Board |
| Remedy: | 1 1. Rotate the actuator while running the Decurler Cam Position test in diagnostics. 2. Does the value change between H and L? Go to step 2. Troubleshoot using the transmissive sensor procedure. 2 Does the decurler cam clutch operate in diagnostics? Check for a mechanical problem with the decurler cam clutch drive. If no problem is found replace the clutch. Go to step 3. 3 Is +24 VDC present at P/J 849-1? Replace the decurler cam clutch. Go to step 4. 4 Is +24 VDC present at test point 5 on the finisher control board? Replace the finisher control board. Troubleshoot the +24 VDC interlock circuit. 5 Is +24 VDC present at P/J 847-11 with the Finisher Stacker Motor Down test running in diagnostics? Replace the stacker motor. Replace the finisher control board |
| Error code: | 123 |
| Display: | Service Call 123: Error |
| Description: | Finisher Set Clamp Failure, Code 123 The set clamp home sensor did not turn on within 2 seconds after the set clamp started operation. |
| Causes: | • Set Clamp Solenoid • Finisher Control Board |
| Remedy: | 1 1. Check the Set Clamp home sensor in diagnostics. 2. Does the value change from H to L while rotating the actuator? Go to step 2. Use the transmissive Sensor procedure to diagnose and repair the sensor. 2 Does the solenoid energize when running the Set Clamp Paddle test in diagnostics? Go to step 3. Go to step 4. 3 1. Run the Eject Forward Test and then the Eject Release Test in diagnostics. 2. Does the set clamp paddle turn once? Replace the finisher control board. Go to step 4. 4 Is +24 VDC present at P848A-10? Go to step 5. Go to step 6. 5 Is +24 VDC present at P848A-11? Replace the finisher control board. Replace the set clamp solenoid. 6 Is +24 VDC present at test point 9 on the finisher control board? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit. |
| Error code: | 124 |
| Display: | Service Call 124: Error |
| Description: | Finisher Communication Failure, Code 124 |
| Remedy: | There are no diagnostic routines for problems involving serial communications. It is recommended that you address the following assemblies in this order: • Finisher Control Board • Engine Control Board • Perform continuity checks on any wiring harnesses involved. |
| Error code: | 126 |
| Display: | Turn power OFF and wait 126: Dew error |
| Description: | Fuser Error |
| Causes: | Sensor dew error detected. |
| Remedy: | Fuser open thermistor hot roll |
| Error code: | 127 |
| Display: | Contact the Service center. 127: Error |
| Description: | Fuser Error |
| Causes: | • Scanner motor defective (motor lead connected incorrectly) • MCU board defective (scanner motor control unit) |
| Remedy: | Fuser open thermistor BUR |
| Error code: | 128 |
| Display: | Service Call 128: Error |
| Description: | Fuser Error |
| Causes: | • Scanner motor defective • Overload on scanner mechanism • PSU-Eb board defective • MCU board defective (scanner motor control unit) |
| Remedy: | Fuser under temperature in standby - hot roll |
| Error code: | 134 |
| Display: | Service Call 134:Error |
| Description: | Fuser Error |
| Remedy: | Fuser lamp on too long hot roll |
| Error code: | 153 |
| Display: | Service call 153: Error |
| Description: | Jam at Duplex: Jam D The Duplex Jam Sensor indicates that paper did not reach the sensor on time or that paper remains in the Chute Assembly Out. |
| Causes: | • Duplex Jam Sensor, PL5.4.1 • Jam Sensor Actuator, PL5.4.13 • Duplex Motor Assembly, PL5.4.5 • FRONT/DUP Harness, PL5.3.28 • Chute Assembly Out, PL5.3.1 |
| Remedy: | 1 Check the following for evidence of fault or damage: • Duplex Motor Assembly, PL5.4.5 • JAM Sensor Actuator, PL5.4.13 • Chute Assembly Out, PL5.3.1 Are there any defects? Replace any damaged part. Go to Step 2. 2 Test the Duplex Jam Sensor. Run the Service Diagnostics Jam Sensor test. Does the sensor function correctly? Go to Step 7. Replace the Duplex Jam Sensor and Go to Step 3. 3 Check printer function. Does the printer function correctly after replacing the Duplex Jam Sensor? Complete Go to Step 4. 4 Check the Duplex Jam Sensor signal. Block the Duplex Jam Sensor. Is the voltage across J133-1 <=> J133-2 0 V? Go to Step 6. Go to Step 5. 5 Check FRONT/DUP Harness continuity. 1. Disconnect P/J133 and P/J13. 2. Check continuity between J133 <=> J13 Go to Step 6. Replace the FRONT/DUP Harness. 6 Print a Test Print in Duplex mode Does the sheet reverse in the printer? Replace the Chute Assembly Out. Go to Step 7. 7 Test the Duplex Motor. 1. Close the Interlock Switch during the test. 2. Run the Service Diagnostics Duplex Motor test. Does the Duplex Motor function correctly? Replace the Chute Assembly Out. Go to Step 8. 8 Check for +24 V to the Duplex Motor. Disconnect P/J501. Is there +24 V across P501-6 <=> ground? Go to Step 9. Replace the Engine Control Board. 9 Check all pins on the FRONT/DUP Harness PL5.3.28 for continuity. 1. Disconnect P/J13 and P/J501. 2. Check continuity between J13 <=> P501. Got to Step 10. Replace the FRONT/DUP Harness. 10 Replace the Duplex Motor. Does the error persist? Replace the Engine Control Board. Complete |
| Error code: | 163 |
| Display: | Service Call 163:Error |
| Description: | Motor |
| Remedy: | Magenta cartridge BLDC motor mfg. unknown - go to “163 error code” on page 2-65. |
| Error code: | 170 |
| Display: | Inspection is required. 170:Error |
| Description: | Motor |
| Causes: | Does this error recur? |
| Remedy: | Mirror motor lost lock - black - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1. |
| Error code: | 171 |
| Display: | Inspection is required. 171:Error |
| Description: | Motor |
| Causes: | Does this error recur? |
| Remedy: | Mirror motor lock not achieved - cyan - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1. |
| Error code: | 172 |
| Display: | Inspection is required. 172:Error |
| Description: | Motor |
| Causes: | Does this error recur? |
| Remedy: | Mirror motor lost lock - cyan - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1. |
| Error code: | 173 |
| Display: | Inspection is required. 173:Error |
| Description: | Motor |
| Causes: | Does this error recur? |
| Remedy: | Mirror motor lock not achieved - magenta - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1. |
| Error code: | 182 |
| Display: | Service call 182: Error |
| Description: | I/F Error, Loc: Tray2 |
| Causes: | • Scanner unit harness loose, defective • Fan, MCU harness loose, defective • SBU Fan motor defective • MCU defective • SIB defective |
| Error code: | 190 |
| Display: | Service Call 190: Error |
| Description: | System Memory Overflow |
| Remedy: | System Memory Overflow Power OFF/ON Replace CU PCB. (Replace EEPROM) |
| Error code: | 203 |
| Display: | Power OFF/ON 203:Error ssssssssssssssss |
| Description: | Polygon motor error 2: OFF timeout |
| Causes: | The polygon mirror motor does not leave the READY status within 3 sec. after the polygon motor switched off. |
| Error code: | 204 |
| Display: | Power OFF/ON 204:Error |
| Description: | Polygon motor error 3: XSCRDY signal error |
| Causes: | The SCRDY_N signal remains HIGH for 200 ms while the LD unit is firing. |
| Remedy: | • Polygon motor/driver board harness loose or disconnected • Polygon motor/driver board defective • Laser optics unit defective • IPU (EGB) defective 1. Replace the interface harness of the laser optics unit. 2. Replace the laser optics unit. 3. Replace the EGB (Engine Board). |
| Error code: | 207 |
| Display: | Power OFF/ON 207:Error |
| Description: | Replace Fuser The Fuser Life counter indicates that the Fuser has reached its end of life. Fuser replacement is necessary to avoid print quality problems. |
| Causes: | • Fuser, PL5.1.1 • FSR/ADC Harness PL5.2.28 • EEPROM Board, PL 9.1.12 • EEPROM Harness, PL10.1.8 |
| Remedy: | 1 Check the Fuser connector for damage. Re-establish proper connection or replace the parts concerned. Power cycle the printer. Go to Step 2. 2 Replace the Fuser. Does the error persist? Go to Step 3. Complete 3 Replace the EEPROM Board Does the error persist? Go to Step 4. Complete 4 Check all pins on the EEPROM Harness PL10.1.8 for continuity. 1. Disconnect P/J191 and P/J144. 2. Check continuity between J191<=>J144. Go to Step 5. Replace the EEPROM Harness. 5 Check all pins on the FSR/ADC Harness PL5.2.28 for continuity. 1. Disconnect P/J36 and J361. 2. Check continuity between J36 <=> J361. Replace the Engine Control Board. Replace the FSR/ADC Harness. |
| Error code: | 208 |
| Display: | Power OFF/ON 208:Error |
| Description: | Parameter error |
| Causes: | • Harness to the IPU disconnected • Harness inside the laser unit CK disconnected • Polygon motor drive board defective • IPU defective |
| Remedy: | 1. Check the harness connection to the IPU. 2. Check the harness connection inside the laser unit CK. 3. Replace the polygon motor drive board. 4. Replace the IPU. |
| Error code: | 209 |
| Display: | Power On/off 209: DOWNLOAD ERROR |
| Description: | Custom Media Table Download Error Failed to download custom media table. |
| Remedy: | Failed to download custom media table. After turning ON the power again, try downloading again. (This process isn’t executed for regular operations, therefore, will not occur) |
| Error code: | 213 |
| Display: | Power OFF/ON 213:Error |
| Description: | Install or Reseat Transfer Roller The printer does not detect the presence of the Transfer Roller. |
| Causes: | • CTD (ADC) Sensor, PL5.2.19 • Transfer Roller, PL5.1.4 • FSR/ADC Harness, PL5.2.28 |
| Remedy: | 1 Check the following for evidence of fault or damage: • Transfer Roller PL5.1.4 • CTD (ADC) Sensor PL5.2.19 Is there any damage? Replace any damaged parts. Go to Step 2. 2 Clean the CTD (ADC) Sensor. Does this fix the problem? Complete Go to Step 3. 3 Test the CTD (ADC) Sensor. Run the Service Diagnostics CTD (ADC) Sensor test. Does the sensor function correctly? Go to Step 4. Go to Step 5. 4 Replace the Transfer Roller. Does the error persist? Go to Step 5. Complete 5 Check the CTD (ADC) Sensor connection. Is P/J136 connected to the harness? Go to Step 6. Connect the sensor. 6 Check all pins on the FSR/ADC Harness PL5.2.28 for continuity. 1. Disconnect P/J36 and P/J136. 2. Check continuity between J36 <=> J136. Go to Step 7. Replace the FSR/ ADC Harness. 7 Check the CTD (ADC) Sensor signal. Disconnect P/J36. Does J36-2 <=> J36-5 = 0 V? Replace the CTD (ADC) Sensor. Replace the Engine Control Board. |
| Error code: | 230 |
| Display: | Service Call 230: Error |
| Description: | Paper Jam Clear Paper Path Leave Job in Finisher area 5 |
| Causes: | • Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB |
| Remedy: | Primary: Paper has most likely jammed in the duplex option. Remove the duplex tray to access the jam. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “230 Paper Jam” on page 2-74. |
| Error code: | 231 |
| Display: | Service Call 231: Error |
| Description: | FGATE OFF error: Bk • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K]. • The PFGATE ON signal still asserts when the next job starts. |
| Causes: | • Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB |
| Remedy: | 1. Check the connection between the controller board and the BCU. 2. Replace the BCU. 3. Replace the controller board. |
| Error code: | 923 |
| Display: | Power Off/on 923: Error |
| Description: | Fuser Error |
| Remedy: | Fuser is too hot during printing or when printer is idle. 1 Fuser lamp (incorrect lamp/ 925 Service Error) Install the correct voltage and wattage lamp or fuser assembly. See “Fuser assembly removal”. If the correct fuser lamp is installed and the 925 error remains, the fuser may have reached standby temperature too quickly. Check that the line voltage is not exceeding the maximum rating for the printer. 2 Fuser lamp fuser top cover assembly Observe the lamp through the left side frame. If the lamp does not come on, do the following: • Remove the redrive assembly. • Remove the fuser assembly, disconnect the LVPS to fuser AC cable from the fuser assembly, and remove the fuser. See “Fuser assembly removal” • Verify that the lamp is installed correctly. If correct, check the continuity of the fuser top cover assembly by verifying the lamp contacts on the right contact assembly. If incorrect, check continuity of the fuser lamp. If incorrect, replace the lamp. If correct, replace the fuser top cover assembly. 3 LVPS LVPS to fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Measure the AC line voltage between the two connectors on the fuser end of the LVPS to fuser AC cable. If the voltage is incorrect, turn the power off, and remove the LVPS. Measure the AC line voltage between pins CN1-1 and CN1-3 on the board. If correct, check the continuity of the LVPS to fuser AC cable. If incorrect, replace the cable. If the AC line voltage at CN1 is incorrect, check fuse F2. If the fuse is blown, replace the fuse. If the fuse is not blown, replace the LVPS assembly. |
| Error code: | 928 |
| Display: | Power Off/on 928: Error |
| Description: | Failure in the Fuser Motor The Fuser Motor has stopped rotating. Applicable Status Code: Code 928: The Fuser Motor has failed. |
| Causes: | • Fuser Motor, PL2.1.9 • Motor Driver Board, PL2.1.10 • Engine Control Board, PL1.1.4 |
| Remedy: | 1 Test the Fuser Motor. 1. Close the Interlock Switches for test. 2. Run the Service Diagnostics Fuser Motor test. Does the motor operate? Complete. Replace the motor. If the error persists, go to Step 2. 2 Check for +24 V to the Fuser Motor. Is the +24 V across DCHEAT- 3 <=> ground? Go to Step 5. Go to Step 3. 3 Check Motor Driver Board POW24 connector for 24 V. 1. Disconnect POW24. Is the +24 V across POW24 pins 1 and 2? Replace the Motor Driver Board. Go to Step 4. 4 Check for 24 V at the LVPS 1. Disconnect CN2 on the LVPS. Is the +24 V across pins 1 and 2? Replace the POW24 Harness. Replace the LVPS. 5 Check all pins of the DRV1 harness for continuity. Disconnect the DRV1 ribbon cable. Is the cable conductive? Replace the Engine Control Board. Replace the DRV1 Harness. |
| Error code: | 982 |
| Display: | Service call 982: Error |
| Description: | <device> Comm |
| Causes: | • Localization setting not specified (The main power switch is turned on for the first time after the NVRAM is replaced.) • Incorrect localization setting • Defective NVRAM |
| Remedy: | Communications error detected by the specified device. |
