OKI C931dn
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Модули
Plate-Assy-Side-RA
Comsumable -2
Motor-Assy-FAN
Printer-Unit-PX753
Sensor-Assy-WT
Frame-Assy-TC-R
Holde-Head-Assy
Duplex-Unit
Hopping-Unit
Frame-Assy-TC
Plate-Assy-Rear
Plate-Assy-Retard
Comsumable -1
Plate-Base-Assy
Printer-NIP
102 INTERNAL COMPONENTS 1
Cover-Assy-Front
Main-Frame-Assy
PAPER FEED
LSD-Unit
EJ-Rail-Assy
Board-Power-Sub-assy
(Электронные компоненты)
INTERMEDIATE TRANS. BELT ASSY
Plate-Assy-Side-LB
MPT-Unit
Plate-Assy-Front
Feeder-Assy
Common
Motor-Assy-JobOFF
Holder-Assy-soft SW
Case-Cassette-Assy
Contact-Assy
Детали Holder-Assy-soft SW
| Деталь: | OR-MFH |
| Парткод: | 45169301 |
| Деталь: | Fuser-Unit-PX753-100V- Consumable |
| Парткод: | 45531111 |
| Деталь: | Fuser-Unit-PX753-120V- Consumable |
| Парткод: | 45531112 |
| Деталь: | Fuser-Unit-PX753-230V- Consumable |
| Парткод: | 45531113 |
| Цена: | 24 800 ₽ |
| Деталь: | Belt-Unit-PX753(ODA) |
| Парткод: | 45531212 |
| Деталь: | Box-Waste-Toner- PX753(ODA) |
| Парткод: | 45531502 |
| Деталь: | Motor-Fan |
| Парткод: | 42781702 |
| Деталь: | Motor-Assy-ID |
| Парткод: | 45207401 |
| Деталь: | Motor-Assy-ID(K) |
| Парткод: | 45207402 |
| Деталь: | MPT-Unit |
| Парткод: | 45218901 |
| Деталь: | Roller-Assy-Regist-2 |
| Парткод: | 45228601 |
| Деталь: | Roller-Assy-Synchro |
| Парткод: | 45230601 |
| Деталь: | Regist-Sensor-Assy_753 |
| Парткод: | 45231901 |
| Деталь: | Guide-Assy-Eject-M |
| Парткод: | 45233601 |
| Деталь: | Guide-Assy-Eject-M-SP |
| Парткод: | 45233602 |
| Деталь: | Moto-FAN(60) |
| Парткод: | 45516801 |
| Деталь: | OR-Board-F1N |
| Парткод: | 45540101 |
| Деталь: | OR-Board-F1H |
| Парткод: | 45540201 |
| Деталь: | OR-Board-F1N |
| Парткод: | 45540101 |
| Деталь: | Motor-Assy-Geard |
| Парткод: | 45171801 |
| Деталь: | PX753 F1T-1 maintenance board |
| Парткод: | 45642404 |
| Деталь: | Roller-Assy-Regist-T |
| Парткод: | 45177801 |
| Деталь: | Motor-Assy-Geard |
| Парткод: | 45171801 |
| Деталь: | Motor-Fan |
| Парткод: | 45180202 |
| Деталь: | Belt-Drive-Assy |
| Парткод: | 45189701 |
| Деталь: | Fuser-Drive-Assy |
| Парткод: | 45192101 |
| Деталь: | Motor Assy.-Regist |
| Парткод: | 45192901 |
| Деталь: | Read Write System Contact |
| Парткод: | 45085901 |
| Деталь: | Belt-Mini Pitch(B190) |
| Парткод: | 42846706 |
| Деталь: | OR-Board-F1K |
| Парткод: | 45540401 |
| Деталь: | Fuser-Unit-PX753-100V- Consumable |
| Парткод: | 45531111 |
| Деталь: | Fuser-Unit-PX753-120V- Consumable |
| Парткод: | 45531112 |
| Деталь: | Fuser-Unit-PX753-230V- Consumable |
| Парткод: | 45531113 |
| Цена: | 24 800 ₽ |
| Деталь: | Belt-Unit-PX753(ODA) |
| Парткод: | 45531212 |
| Деталь: | Box-Waste-Toner- PX753(ODA) |
| Парткод: | 45531502 |
| Деталь: | Geard-Motor(Option) |
| Парткод: | 42694602 |
| Деталь: | LED Head Unit-63TRL |
| Парткод: | 45538601 |
| Деталь: | CASSETTE ASSY. |
| Парткод: | 45180401 |
| Деталь: | Eject-Assy-Joboff |
| Парткод: | 45238101 |
| Деталь: | Lever-Stacker-Full |
| Парткод: | 45241001 |
| Деталь: | Cover-Assy-OP-Panel |
| Парткод: | 45247201 |
| Деталь: | Sheet-OP-Panel |
| Парткод: | 45247901 |
| Деталь: | Duplex-Unit |
| Парткод: | 45286301 |
| Деталь: | OR-Board-AHV-5 colors |
| Парткод: | 45392601 |
| Деталь: | OR-Board-AHV-4 colors |
| Парткод: | 45392602 |
| Деталь: | F1D-1 maintenance board |
| Парткод: | 45642402 |
| Деталь: | F1D-2 maintenance board |
| Парткод: | 45642403 |
| Деталь: | maintenance board |
| Парткод: | 45623706 |
| Деталь: | maintenance board |
| Парткод: | 45623707 |
| Деталь: | maintenance board |
| Парткод: | 45623708 |
| Деталь: | OR-Board-F1X |
| Парткод: | 45539901 |
| Деталь: | Frame-Assy-TC-A (White Duct) |
| Парткод: | 45519801 |
| Деталь: | Frame-Assy-TC-A (Clear Duct) |
| Парткод: | 45519802 |
| Деталь: | Жёсткий диск |
| Парткод: | 44622302 |
| Цена: | 27 000 ₽ |
| Деталь: | Filter-Front |
| Парткод: | 45512901 |
| Деталь: | Motor-FAN(60-15) |
| Парткод: | 45516301 |
| Деталь: | OR-Board-F1E |
| Парткод: | 45541001 |
| Деталь: | Hopping-Unit |
| Парткод: | 45173501 |
| Деталь: | Дополнительный податчик бумаги высокой ёмкости |
| Парткод: | 45530803 |
| Цена: | 137 000 ₽ |
| Деталь: | Gear-Assy-Oneway-Z33 |
| Парткод: | 45470301 |
| Деталь: | Gear-Assy-Oneway-Z33-R |
| Парткод: | 45470401 |
| Деталь: | OR-Board-F1L |
| Парткод: | 45540501 |
| Деталь: | Guide-Assy-Eject-Lower |
| Парткод: | 45235201 |
| Деталь: | Guide-Assy-Eject-Lower-SP |
| Парткод: | 45235202 |
| Деталь: | Decurl-Assy |
| Парткод: | 45246501 |
| Деталь: | Внешний сервер управления цветами EFI Fiery XF5.0 |
| Парткод: | 45592303 |
| Деталь: | Узел переноса изображения |
| Парткод: | 45531213 |
| Деталь: | CONN-Assy-Fuser |
| Парткод: | 45198401 |
| Деталь: | CLUTCH |
| Парткод: | 45366007 |
| Деталь: | OR-Board-F1G |
| Парткод: | 45540601 |
| Деталь: | Motor-Resist |
| Парткод: | 42058201 |
| Деталь: | OR-Board-F1W |
| Парткод: | 45540901 |
| Деталь: | Guide Assy.-Tail |
| Парткод: | 42717003 |
| Деталь: | OR-Board-AHR |
| Парткод: | 45449201 |
Коды ошибок
001
002, 003, 005
012
020
024
030
040
042, 043, 045
051
052
067
069
070
072
073
074, 075
077
081
104
106
108
111
112
113
114
115
121
123
124
125
126
128
134
135
143
147
163
166
167
168
169
170, 171
172, 173
181 ... 185
188
190
203, 204
207, 208
213, 214
230
231
241 ... 245
247
249
250
251
254
257
901, 902
903, 904
993
994
F0C
FFF
Описание
| Error code: | 001 |
| Display: | Service Call 001: Error |
| Description: | Leading edge of the recording paper fails to reach the Timing Sensor. (1st Cassette) |
| Causes: | Recording paper jam. Timing Sensor abnormal. |
| Remedy: | Is the error display reproducible? Power OFF/ON Replace CU PCB. (Must replace EEPROM) |
| Error code: | 002, 003, 005 |
| Display: | Power Off/On 002:Error 003:Error 005:Error |
| Description: | CPU unexpected exception |
| Remedy: | Does this error message reappear? Yes Power OFF/ON. Replace the printer control PCB. |
| Error code: | 012 |
| Display: | Power Off/On 012:Error |
| Description: | The length of the received document is over 2 meter (78.7in). |
| Remedy: | Does this error message reappear? Yes Power OFF/ON. Replace the printer control PCB. |
| Error code: | 020 |
| Display: | Service Call 020: Error |
| Description: | CU ROM Hash Check Error 1 |
| Causes: | Is program ROM DIMM set properly? Is error recovered by replacing program ROM DIMM? |
| Remedy: | Reset program ROM DIMM. Replace program ROM DIMM. Replace TIG board. (Replace EEPROM) |
| Error code: | 024 |
| Display: | Service Call 024:Error |
| Description: | CU Font ROM Hash Error |
| Causes: | Does this error message reappear? |
| Remedy: | Does this error message reappear? Yes Power OFF/ON. Replace the printer control PCB. |
| Error code: | 030 |
| Display: | Service Call 030: Error |
| Description: | CU Slot1 DIMM RAM Check Error |
| Causes: | Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM? |
| Remedy: | Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM) |
| Error code: | 040 |
| Display: | Service Call 040: Error |
| Description: | CU EEPROM Error |
| Causes: | Is error recovered by replacing EEPROM on CU board? |
| Remedy: | Replace EEPROM. (Recover user environment.) Replace TIG board. (Replace EEPROM) |
| Error code: | 042, 043, 045 |
| Display: | Contact the Service center. 042: Error~ 043: Error 045: Error |
| Description: | Flash File System Error |
| Remedy: | Failed to access to the Flash ROM that is directly soldered to the CU board. Turn off the power of the printer and back on. Replace the CU board. |
| Error code: | 051 |
| Display: | Service Call 051: Error |
| Description: | CU Fan Error Abnormal CPU cooling fan on CU board. |
| Causes: | Is connector set properly on CU board? Is error recovered by replacing fan? |
| Remedy: | Connect properly. Replace fan. Replace TIG board. (Replace EEPROM.) |
| Error code: | 052 |
| Display: | Power Off/on 052: Error |
| Description: | Image Processor Driver Error |
| Causes: | Does this error message reappear? |
| Remedy: | Is the error display reproducible? Power OFF/ON Replace CU PCB. (Replace EEPROM) |
| Error code: | 067 |
| Display: | Service Call 067:Error |
| Description: | A communication error was detected during communication with the Sleep Mode interface monitoring program. |
| Causes: | Does this error recur? |
| Remedy: | A communication error was detected during communication with the Sleep Mode interface monitoring program. If power cycling does not solve the problem, maintenance by a service engineer is required. |
| Error code: | 069 |
| Display: | Service Call 069:Error |
| Description: | Malfunction of the NIC chip was detected. |
| Causes: | Does this error recur? |
| Remedy: | Does this error recur? Yes Power OFF/ON. Replace the printer control PCB. |
| Error code: | 070 |
| Display: | Service Call 070: Error |
| Description: | CANT_HAPPEN PS firmware fault detected. |
| Causes: | Confirm that error is recovered by turning power OFF/ON. |
| Remedy: | Replace TIG board. (Replace EEPROM.) |
| Error code: | 072 |
| Display: | Service Call 072: Error |
| Description: | Engine communication error I/F error between PU-CU. |
| Causes: | Is CU assembly set properly? Is error recovered by replacing TIG board? |
| Remedy: | Set properly. Replace TIG board. (Replace EEPROM.) Replace PU board. |
| Error code: | 073 |
| Display: | Reboot the printer. 073: Error xxxxxxxx |
| Description: | Video Error Error is detected when expanding the video data. (Illegal data is received.) |
| Remedy: | Is the CU assembly installed normally? Does this error recur? Re-install the CU assembly normally. Change the PC with another PC having high specifications, or alternately reduce resolution power and execute the print again. Replace the CU board. Replace the interface cable. Re-install the PC Printer driver. Is the CU assembly installed normally? Does this error recur? Does the error depend on print Data? Re-install the CU assembly normally. Execute the print again. Print any other data. Replace the CU board. Send the data to design division and request analysis of the data. |
| Error code: | 074, 075 |
| Display: | Reboot the printer. 074: Error xxxxxxxx 075: Error xxxxxxxx |
| Description: | Video Error Error is detected when expanding the video data. |
| Causes: | Is CU assembly set properly? |
| Remedy: | Is the CU assembly installed correctly? Re-install the CU assembly normally. Replace the CU board. |
| Error code: | 077 |
| Display: | Power Off/On 077:Error xx |
| Description: | Detected of abnormal condition during image data expansion |
| Causes: | Does this error recur? |
| Remedy: | Does this recur? Yes Power OFF/ON. Replace the printer control PCB |
| Error code: | 081 |
| Display: | Service Call 081: Error |
| Description: | Parameter Match Check Error |
| Remedy: | Normal Read/Write not possible with EEPROM or Flash. If the condition does not change replace CU PCB. |
| Error code: | 104 |
| Display: | Service Call 104: Error |
| Description: | Developer Motor Failure The Developer Motor rotation signal indicates that the motor is no longer operational. |
| Causes: | • Developer Drive Assembly, PL8.1.1 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11 • FAN/PHD/MOT Harness, PL10.1.9 |
| Remedy: | 1 Check the Developer Drive Assembly for damage. Are any parts of the Developer Drive Assembly damaged or excessively worn? Replace the Developer Drive Assy. Go to Step 2. 2 Check the Developer Motor connection. Is P/J491 connected to the harness? Go to Step 3. Reconnect the Developer Motor. 3 Test the Developer Motor. 1. Close the Interlock Switch while testing. 2. Run the Service Diagnostics Developer Motor test. Does the motor operate? Go to Step 5. Go to Step 4. 4 Check for +24 V to the Developer Motor. Is the +24 V across P/J491-1 <=> P/J 481-5? Go to Step 6. Go to Step 5. 5 Test the Interlock Switch. Run the Service Diagnostics Interlock Switch test. Does the switch function correctly? Go to Step 6. Replace the Interlock Switch. 6 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J491. 2. Check continuity between J48 <=> J491. Replace the Engine Control Board. Replace the FAN/PHD/MOT Harness. |
| Error code: | 106 |
| Display: | Service Call 106: Error |
| Description: | Motor Failure One of the primary drive motors has failed. |
| Causes: | • Main Drive Assembly, PL8.1.2 • Developer Drive Assembly, PL8.1.1 • Fuser Drive Assembly, PL5.2.25 • Engine Control Board, PL9.1.16 • Interlock Switch, PL9.1.11 |
| Remedy: | 1 Check the motors. Run the Service Diagnostics motor tests to determine the failed part. Is the failed part the Main Drive Motor? Go to. Test the Fuser Motor. 2 Is the failed part the Fuser Drive Motor? Go to. Test the Developer Motor. 3 Is the failed part the Developer Drive Motor? Go to. Replace the Engine Control Board. |
| Error code: | 108 |
| Display: | Service Call 108:Error |
| Description: | Printhead Error |
| Remedy: | Yellow printhead lost Hsync Check for the correct installation of all the cables to the system board assembly and to the printhead assembly; J7 and J8 on the system board. Go to “System board” If the cables are connected correctly to the system board and to the printhead assembly, replace the “Printhead diagnostics”. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” |
| Error code: | 111 |
| Display: | SVC 111 ERROR |
| Description: | Printhead Error |
| Causes: | Incorrect color DTM installation, incorrect PCU installation, development bias error, MCU, LD control malfunction, loss of synchronization |
| Remedy: | No first Hysnc - magenta Check for the correct installation of all the cables to the system board assembly and to the printhead assembly; J11 and J12 on the system board. Go to “System board”. If the cables are connected correctly to the system board and to the printhead assembly, go to “Printhead diagnostics” |
| Error code: | 112 |
| Display: | SVC 112 ERROR |
| Description: | Printhead Error |
| Causes: | Incorrect color DTM installation, incorrect PCU installation, development bias error, MCU, LD control malfunction, loss of synchronization |
| Remedy: | No first Hysnc - yellow Check for the correct installation of all the cables to the system board assembly and to the printhead assembly; J7 and J8 on the system board. Go to “System board”. If the cables are connected correctly to the system board and to the printhead assembly, go to “Printhead diagnostics”. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” |
| Error code: | 113 |
| Display: | SVC 113 ERROR |
| Description: | Finisher Stapler Failure, Code 113 The staple home sensor doesn’t turn ON within 2 seconds after the stapler motor started to turn backwards. |
| Causes: | • Finisher Control Board • Staple Unit Assembly |
| Remedy: | 1 1. Enter service diagnostics. 2. Run the Stapler Home sensor test. 3. Does the value change from H to L when the stapler is moved away from the home position? Go to step 6. Go to step 2. 2 1. Measure the voltage between finisher board connector P852-2 and frame ground. 2. Does the voltage change between 0 and +5 VDC when the sensor is blocked and unblocked? Replace the finisher control board. Go to step 3. 3 1. Measure the voltage at the Finisher Board connector P852-1. 2. Dose the voltage measure +5 VDC? The home sensor or the wiring is bad. Replace the staple unit assembly. Go to step 4. 4 1. Disconnect the Stapler Unit Assembly. 2. Measure the voltage between the finisher board connector P852-1 and frame ground. 3. Does the voltage measure +5 VDC? Replace the stapler unit assembly. Go to step 5. 5 Is +24 VDC present at either J847-7 or J847-9? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit. 6 1. Enter service diagnostics and run the “Stapler Close Motor” test. 2. Does the stapler motor operate correctly? Replace the finisher control board. Go to step 7. 7 With the Stapler Close Motor test running is +24 VDC present at J847-7? Replace in the following order: • stapler head assembly • finisher control board Troubleshoot and repair the +24 VDC interlock circuit. |
| Error code: | 114 |
| Display: | Service Call 114:Error |
| Description: | Front Tamper Home Sensor Failure, Code 114 With the Front Tamper Home Sensor OFF the Front Tamper Home Sensor did not turn ON within 800 ms after the move to the Front Tamper Home position has begun. With the Front Tamper Home Sensor on the Front Tamper Sensor did not turn Off when the Front Tamper Home Sensor is deactuated. |
| Causes: | • Front Tamper Motor • Finisher Control Board |
| Remedy: | 1 1. Run the Front Tamper Low Front or Front Tamper Low Rear test in diagnostics. 2. Does the front tamper guide operate? Go to step 6. Go to step 2. 2 Does the front tamper motor operate? Check the tampering mechanism for a mechanical problem. Go to step 3. 3 1. Check pins J877 A pins 1,3,4 and 6. 2. Is +24 VDC present on any of the pins? Go to step 4. Go to step 5. 4 1. Check the following wires for and open circuit or short circuit to ground. Is any wire open or shorted? J877A-1 to J848B-7 J877A-3 to J848B-9 J877A-4 to J848B-10 J877A-6 to J848B-12 Repair or replace the wiring harness. Replace in order until resolved: • front tamper motor • finisher control board 5 Is +24 VDC present on pins J848B-8 and J848B-11 on the finisher control board? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit. 6 1. Check the tamper front home sensor in diagnostics. 2. Does the value change from H to L when the tamper is moved away from the home position? Replace the finisher control board. Repair the sensor using the Transmissive Sensor troubleshooting procedure. |
| Error code: | 115 |
| Display: | Service Call 115:Error |
| Description: | Rear Tamper Home Sensor Failure, Code 115 With the Rear Tamper Home Sensor OFF the Rear Tamper Home Sensor did not turn On within 800 ms after the move to the Rear Tamper Home position has begun. With the Rear Tamper Home Sensor on the Rear Tamper Sensor did not turn Off when the Rear Tamper Home Sensor is deactuated. |
| Causes: | • Rear Tamper Motor • Finisher Control Board |
| Remedy: | 1 1. Run the Rear Tamper Low Front or Rear Tamper Low Rear test in diagnostics. 2. Does the rear tamper guide operate? Go to step 6. Go to step 2. 2 Does the rear tamper motor operate? Check the tampering mechanism for a mechanical problem. Go to step 3. 3 1. Check pins J878A pins 1,3,4 and 6. 2. Is +24 VDC present on any of the pins? Go to step 4. Go to step 5. 4 1. Check the following wires for and open circuit or short circuit to ground. 2. Is any wire open or shorted? 3. J878A-1 to J848B-1 4. J878A-3 to J848B-3 5. J878A-4 to J848B-4 6. J878A-6 to J848B-6 Repair or replace the wiring harness. Replace in order until resolved: • rear tamper motor • finisher control board 5 Is +24 VDC present on pins J848B-2 and J848B-5 on the finisher control board? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit. 6 1. Check the tamper rear home sensor in diagnostics. 2. Does the value change from H to L when the tamper is moved away from the home position? Replace the finisher control board. Repair the sensor circuit using the transmissive sensor troubleshooting procedure. |
| Error code: | 121 |
| Display: | Service Call 121: Error |
| Description: | Fuser Error |
| Causes: | Is cable between PU board andhighvoltage power LSI connected properly? |
| Remedy: | Wrong fuser lamp - BUR - replace the fuser assembly |
| Error code: | 123 |
| Display: | Service Call 123: Error |
| Description: | Finisher Set Clamp Failure, Code 123 The set clamp home sensor did not turn on within 2 seconds after the set clamp started operation. |
| Causes: | • Set Clamp Solenoid • Finisher Control Board |
| Remedy: | 1 1. Check the Set Clamp home sensor in diagnostics. 2. Does the value change from H to L while rotating the actuator? Go to step 2. Use the transmissive Sensor procedure to diagnose and repair the sensor. 2 Does the solenoid energize when running the Set Clamp Paddle test in diagnostics? Go to step 3. Go to step 4. 3 1. Run the Eject Forward Test and then the Eject Release Test in diagnostics. 2. Does the set clamp paddle turn once? Replace the finisher control board. Go to step 4. 4 Is +24 VDC present at P848A-10? Go to step 5. Go to step 6. 5 Is +24 VDC present at P848A-11? Replace the finisher control board. Replace the set clamp solenoid. 6 Is +24 VDC present at test point 9 on the finisher control board? Replace the finisher control board. Troubleshoot and repair the +24 VDC interlock circuit. |
| Error code: | 124 |
| Display: | Service Call 124: Error |
| Description: | Finisher Communication Failure, Code 124 |
| Remedy: | There are no diagnostic routines for problems involving serial communications. It is recommended that you address the following assemblies in this order: • Finisher Control Board • Engine Control Board • Perform continuity checks on any wiring harnesses involved. |
| Error code: | 125 |
| Display: | Service Call 125: Error |
| Description: | Finisher Staple Mode Logic Failure, Code 125 |
| Remedy: | There are no diagnostic routines for problems involving serial communications. It is recommended that you address the following assemblies in this order: • Stapler Assembly • Engine Control Board • Perform continuity checks on any wiring harnesses involved. |
| Error code: | 126 |
| Display: | Turn power OFF and wait 126: Dew error |
| Description: | Fuser Error |
| Causes: | Sensor dew error detected. |
| Remedy: | Fuser open thermistor hot roll |
| Error code: | 128 |
| Display: | Service Call 128: Error |
| Description: | Fuser Error |
| Causes: | • Scanner motor defective • Overload on scanner mechanism • PSU-Eb board defective • MCU board defective (scanner motor control unit) |
| Remedy: | Fuser under temperature in standby - hot roll |
| Error code: | 134 |
| Display: | Service Call 134:Error |
| Description: | Fuser Error |
| Remedy: | Fuser lamp on too long hot roll |
| Error code: | 135 |
| Display: | Service Call 135:Error |
| Description: | Fuser Error |
| Remedy: | Fuser lamp on too long BUR |
| Error code: | 143 |
| Display: | Service Call 143:Error |
| Description: | Motor |
| Causes: | • SBU defective • IPU defective • BCU defective • Harness between the SBU and IPU defective • Harness between the BCU-IPU defective • Standard white plate not installed correctly, or is dirty • Scanner mirrors and/or lenses are dirty or installed incorrectly |
| Remedy: | DC pick motor, no encoder feedback - staging motor - replace the “Staging motor” on page 4-79. If this does not fix the problem, replace the “System board” on page 4-80. |
| Error code: | 147 |
| Display: | Service Call 147:Error |
| Description: | Motor |
| Remedy: | There is no autocompensator DC motor feedback. Replace the “Autocompensator pick assembly” on page 4-24. If this does not fix the problem, replace the “System board” on page 4-80. |
| Error code: | 163 |
| Display: | Service Call 163:Error |
| Description: | Motor |
| Remedy: | Magenta cartridge BLDC motor mfg. unknown - go to “163 error code” on page 2-65. |
| Error code: | 166 |
| Display: | Service Call 166:Error |
| Description: | An abnormality was detected with the power supply temperature thermistor. 01: The power supply thermistor is detected as shorted. 02: The power supply thermistor is detected as open. 03: The power supply thermistor indicates high temperature error. 04 : The power supply thermistor indicates low temperature error. |
| Causes: | 01, 02: Does this error recur? Does this error recur? Does this error recur? 03: Does this error recur? Does this error recur? Does this error recur? 04: Does this error recur? Does this error recur? Does this error recur? |
| Remedy: | Does this error recur? Yes Power OFF/ON. Replace the printer control PCB. |
| Error code: | 167 |
| Display: | Service Call 167: Error |
| Description: | Motor |
| Causes: | Is the error message displayed? Does this error recur? |
| Remedy: | The incorrect configuration ID. See “Web oiler fuser kit installation” on page 4-88 to set configuration ID. |
| Error code: | 168 |
| Display: | Service Call 168: Error |
| Description: | Motor |
| Causes: | Is the error message displayed? Does this error recur? |
| Remedy: | Unknown manufacture type - perform “Motor Detect” on page 3-18. If you do not find the problem after performing the test, call your next level support. |
| Error code: | 169 |
| Display: | Service Call 169: Error |
| Description: | Motor |
| Causes: | Is the error message displayed? Does this error recur? |
| Remedy: | Mirror motor lock not achieved - black - go to “Printhead diagnostics” on page 3-1. Note: Do not adjust or replace any printhead before performing checks in “Printhead diagnostics” on page 3-1. |
| Error code: | 170, 171 |
| Display: | Contact the Service center. 170: Error 171: Error Note) |
| Description: | Short-circuit or open-circuit of fuser thermistor is detected. |
| Causes: | Does error reoccur? |
| Remedy: | Does this error recur? Turn on the power again. Replace the fuser unit. |
| Error code: | 172, 173 |
| Display: | Contact the Service center. 172: Error 173: Error |
| Description: | The fuser thermistor has detected an abnormal temperature (high temperature or low temperature.) |
| Causes: | Does error reoccur? |
| Remedy: | Turn on the power again. Does this error recur? Replace the fuser unit. Replace the low voltage power supply unit. |
| Error code: | 181 ... 185 |
| Display: | Service Call 181:Error 182:Error 183:Error 184:Error 185:Error |
| Description: | Option unit I/F error (181 = Duplex Unit, 182, 183, 184, 185 = Optional Tray) |
| Remedy: | Does this error recur? Yes Restore the power. Check to make sure the contact points of the connector and replace the optional unit. |
| Error code: | 188 |
| Display: | Service Call 188: Error |
| Description: | Motor Driver Board Communications Error Applicable Status Code: Code 188: A Sub-CPU communications error with installed options. |
| Causes: | • Motor Driver Board, PL2.1.10 |
| Remedy: | 1 Check the connections to the Engine Control Board. Are DV0 and DV1 completely connected? Replace the Motor Driver Board. Connect the two ribbon cables. |
| Error code: | 190 |
| Display: | Service Call 190: Error |
| Description: | System Memory Overflow |
| Remedy: | System Memory Overflow Power OFF/ON Replace CU PCB. (Replace EEPROM) |
| Error code: | 203, 204 |
| Display: | Power Off/On 203:Error 204:Error |
| Description: | CU program error (not occur in normal operation) |
| Remedy: | Power OFF/ON. Does this error recur? Yes Replace the printer control PCB. |
| Error code: | 207, 208 |
| Display: | Power Off/On 207:Error 208:Error |
| Description: | CU program error (not occur in normal operation) |
| Remedy: | Power OFF/ON. Does this error recur? Yes Replace the printer control PCB. |
| Error code: | 213, 214 |
| Display: | Power Off/On 213:Error 214:Error |
| Description: | CU program error (not occur in normal operation) |
| Remedy: | Power OFF/ON. Does this error recur? Yes Replace the printer control PCB. |
| Error code: | 230 |
| Display: | Service Call 230: Error |
| Description: | Paper Jam Clear Paper Path Leave Job in Finisher area 5 |
| Causes: | • Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB |
| Remedy: | Primary: Paper has most likely jammed in the duplex option. Remove the duplex tray to access the jam. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “230 Paper Jam” on page 2-74. |
| Error code: | 231 |
| Display: | Service Call 231: Error |
| Description: | FGATE OFF error: Bk • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K]. • The PFGATE ON signal still asserts when the next job starts. |
| Causes: | • Defective ASIC (Lupus) • Poor connection between controller and EGB. • Defective EGB |
| Remedy: | 1. Check the connection between the controller board and the BCU. 2. Replace the BCU. 3. Replace the controller board. |
| Error code: | 241 ... 245 |
| Display: | Service Call 241:Error ~ 245:Error |
| Description: | Engine Program Memory Error 241: DUPLEX Flash memory error 242: Option Tray2 243: Option Tray3 244: Option Tray4 245: Option Tray5 |
| Remedy: | Power OFF/ON. Does this error recur? Yes 241: Replace the DUPLEX PCB. 242-5: Replace the option tray PCB. |
| Error code: | 247 |
| Display: | Service Call 247:Error |
| Description: | Motor Driver Board Flash Memory Failure Applicable Status Code: Code 247: Hardware failure with the Motor Driver Board Flash Memory. |
| Causes: | • Motor Driver Board, PL2.1.10 |
| Remedy: | 1 Check the connections to the Engine Control Board. Are DV0 and DV1 completely connected? Replace the Motor Driver Board. Connect the two ribbon cables. |
| Error code: | 249 |
| Display: | Service Call 249:Error |
| Description: | Engine DRIVER CPU Program Memory Error |
| Remedy: | Power OFF/ON. Does this error recur? Yes Replace the driver relay PCB. |
| Error code: | 250 |
| Display: | Service Call 250: Error |
| Description: | Paper Jam Clear Paper Path Leave Job in Finisher area 5 |
| Causes: | • Disconnected or defective harness to synchronizing detector for start position • Defective laser synchronizing detector for start position • Defective LDB |
| Remedy: | Primary: Paper is jammed in the MPF. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “250 Paper Jam” on page 2-78. |
| Error code: | 251 |
| Display: | SVC 251 ERROR |
| Description: | DMA circuit cut-in error |
| Causes: | • Disconnected or defective harness to synchronizing detector for start position • Defective laser synchronizing detector for start position • Defective LDB |
| Remedy: | Replace the Controller board. |
| Error code: | 254 |
| Display: | Contact the Service center. 254: Error |
| Description: | Laser synchronizing detection error: Start position [Y]: LD2. The laser synchronizing detection signal for the start position of the LDB [Y], [M], [C] or [K] is not detected while the LDB unit is in the READY state. |
| Causes: | • Disconnected or defective harness to synchronizing detector for start position • Defective laser synchronizing detector for start position • Defective LDB |
| Remedy: | 1. Check the harness connection between IPU and laser unit or around OPI. 2. Check the connectors inside the laser unit. 3. Replace the laser synchronizing detector for start position. 4. Replace the laser unit. |
| Error code: | 257 |
| Display: | Contact the Service center. 257: Error |
| Description: | Laser synchronizing detection error: Start position [K]: LD2. The laser synchronizing detection signal for the start position of the LDB [Y], [M], [C] or [K] is not detected while the LDB unit is in the READY state. |
| Causes: | • Disconnected or defective harness to synchronizing detector for start position • Defective laser synchronizing detector for start position • Defective LDB |
| Remedy: | 1. Check the harness connection between IPU and laser unit or around OPI. 2. Check the connectors inside the laser unit. 3. Replace the laser synchronizing detector for start position. 4. Replace the laser unit. |
| Error code: | 901, 902 |
| Display: | Power Off/On 901:Error 902:Error |
| Description: | Short circuit (901) or open circuit (902) with the belt thermistor was detected. |
| Causes: | Is belt thermistor cable setting proper? Does error reoccur? |
| Remedy: | Check the belt thermistor wiring. (Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable)? Yes Replace the part or the belt unit. No Replace the driver relay PCB. |
| Error code: | 903, 904 |
| Display: | Power Off/On 903:Error 904:Error |
| Description: | The belt thermistor detected abnormal temperature. 903:too high 904:too low |
| Causes: | Is belt thermistor cable setting proper? Does error reoccur? |
| Remedy: | Check the belt thermistor wiring. (Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable)? Yes Replace the part or the belt unit. No Replace the driver relay PCB. |
| Error code: | 993 |
| Display: | Service Call 993:Error |
| Description: | CPU Error |
| Remedy: | Replace the printer controller board. |
| Error code: | 994 |
| Display: | Service Call 994:Error |
| Description: | Density Sensor Error |
| Causes: | • No action required because this SC does not interfere with operation of the machine. |
| Remedy: | 1 Is the front door fully closed? Go to step 2. Close the front door. 2 Is the density sensor actuator stuck in place? Release the density sensor actuator. Go to step 3. 3 Are connectors CN406 and CN407 on the sensor board connected properly? Go to step 4. Plug the connector in securely. 4 Is connector CN15 on the printer controller board connected properly? Replace the density sensor. Go to step 5. Plug the connector in securely. 5 Did replacing the density sensor fix the problem? Problem solved. Replace the printer controller board. |
| Error code: | F0C |
| Display: | Power Off/On F0C:Error |
| Description: | CU program error |
| Remedy: | Power OFF/ON. Does this error recur? Yes Replace the printer control PCB. |
| Error code: | FFF |
| Display: | Power Off/On FFF:Error |
| Description: | CU program error |
| Remedy: | Power OFF/ON. Does this error recur? Yes Replace the printer control PCB. |
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