Ricoh Aficio 270
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Коды ошибок
SC101
SC120
SC121
SC122
SC123
SC192
SC194
SC302
SC320
SC321
SC322
SC324
SC390
SC391
SC392
SC401
SC402
SC411
SC500
SC501
SC502
SC503
SC504
SC506
SC507
SC508
SC509
SC541
SC542
SC543
SC544
SC546
SC547
SC590
SC610
SC620
SC691
SC692
SC694
SC696
SC722
SC725
SC726
SC730
SC733
SC734
SC735
SC750
SC751
SC752
SC760
SC770
SC900
SC901
SC921
SC980
SC981
SC990
SC999
Описание
| Error code: | SC101 |
| Description: | Exposure lamp error The white level peak did not reach the prescribed threshold when the white plate was scanned. |
| Causes: | The scanner has scanned the white plate, but cannot detect the certain white level. • Defective exposure lamp • Defective exposure lamp stabilizer • Defective power source harness • Defective signal harness • High-voltage cable leak • Defective darkness starting characteristic |
| Remedy: | • Dirty optics • Exposure lamp defective • Exposure lamp does not turn ON • Lamp stabilizer defective • High voltage line leak • Power/signal harness defective |
| Error code: | SC120 |
| Description: | Scanner home position error 1 The scanner home position sensor did not detect the home position (did not go OFF) after the scanner moved forward 20 mm.. |
| Causes: | The scanner home position sensor does not detect the scanner leaving the home position. • Defective scanner home position sensor • Defective scanner home position sensor harness • Defective scanner motor driver • Defective scanner motor |
| Remedy: | • Scanner motor driver board defective • Scanner motor defective • Scanner HP sensor defective • Harness between scanner motor and scanner I/O board disconnected or broken. |
| Error code: | SC121 |
| Description: | Scanner home position error 2 The scanner home position sensor did not go ON after the scanner moved forward 1 mm and the feeler entered the HP sensor. |
| Causes: | The scanner home position sensor does not detect the scanner coming back to the home position. • Defective scanner home position sensor • Defective scanner home position sensor harness • Defective scanner motor driver • Defective scanner motor |
| Remedy: | • Scanner motor defective • Scanner HP sensor disconnected, defective |
| Error code: | SC122 |
| Description: | Scanner home position error 3 The scanner home position sensor detects the on condition while the scanner is returning to the home position. |
| Causes: | • Scanner home position sensor defective • Scanner drive motor defective • Scanner home position sensor connector defective • Scanner drive motor connector defective • IOB board defective |
| Error code: | SC123 |
| Description: | Scanner home position error 4 The scanner home position sensor does not detect the on condition after the scanner returns to the home position. |
| Causes: | • Scanner home position sensor defective • Scanner drive motor defective • Scanner home position sensor connector defective • Scanner drive motor connector defective • IOB board defective |
| Error code: | SC192 |
| Description: | Bar code number mismatch - Timing - When the main switch is turned on - Condition - The main control board detects that the bar code data scanned in does not match to the machine identification number stored in the RAM. |
| Causes: | • Defective RAM board • Defective main scanner IPU board • Defective main control board |
| Remedy: | 1. Check if the serial number stored in the RAM is correct. NOTE: Contacts your product specialist for the detailed procedure. 2. Replace the main scanner IPU board. 3. Replace the main control board. |
| Error code: | SC194 |
| Description: | IDU detection error - Definition - [B] IDU detection error |
| Causes: | • IDU defective |
| Error code: | SC302 |
| Description: | AC charge output error 3: C An interrupt checks the status of the power pack every 2 ms. This SC is issued if the BICU detects a short in the AC charge for black, magenta, cyan, or yellow (V = 0, for example) for 500 ms (250 times). |
| Causes: | This SC is issued if the BICU detects a short in the power pack 10 times consecutively. Open circuit (+) / Short circuit (-) |
| Remedy: | • High voltage power supply • BICU defective • OPC unit defective 1. Disconnect the high voltage cable from Terminal C of the multiple highvoltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is nearly "0", check the highvoltage harness for defects and replace it if necessary. 4. Test the conductivity between the OPC unit and the ground. If there is no conductivity between the OPC unit and ground, replace the OPC unit. 5. If there is no charge PWM signal, replace the harness and/or BICU. |
| Error code: | SC320 |
| Description: | Development power pack error 1: K An interrupt checks the status of the each power pack every 2 ms. This SC is issued if the BICU detects a short in the development DC charge for black, magenta, cyan, or yellow (or V = 0) for 500 ms (250 times). |
| Causes: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective |
| Remedy: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective 1. Disconnect the high voltage cable from Terminal B of the high-voltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is "0" or nearly "0", check the high-voltage harness for defects and replace it if necessary. If replacing the harness does not solve the problem, 4. Test the resistance between the development unit terminal and the ground. If there is no resistance (0Ù) between the development unit and the ground, replace the development unit. 5. If there is no development PWM signal, replace the harness and/or IOB. |
| Error code: | SC321 |
| Description: | Development power pack error 2: M An interrupt checks the status of the each power pack every 2 ms. This SC is issued if the BICU detects a short in the development DC charge for black, magenta, cyan, or yellow (or V = 0) for 500 ms (250 times). |
| Causes: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective |
| Remedy: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective 1. Disconnect the high voltage cable from Terminal B of the high-voltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is "0" or nearly "0", check the high-voltage harness for defects and replace it if necessary. If replacing the harness does not solve the problem, 4. Test the resistance between the development unit terminal and the ground. If there is no resistance (0Ù) between the development unit and the ground, replace the development unit. 5. If there is no development PWM signal, replace the harness and/or IOB. |
| Error code: | SC322 |
| Description: | Development power pack error 3: C An interrupt checks the status of the each power pack every 2 ms. This SC is issued if the BICU detects a short in the development DC charge for black, magenta, cyan, or yellow (or V = 0) for 500 ms (250 times). |
| Causes: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective |
| Remedy: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective 1. Disconnect the high voltage cable from Terminal B of the high-voltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is "0" or nearly "0", check the high-voltage harness for defects and replace it if necessary. If replacing the harness does not solve the problem, 4. Test the resistance between the development unit terminal and the ground. If there is no resistance (0Ù) between the development unit and the ground, replace the development unit. 5. If there is no development PWM signal, replace the harness and/or IOB. |
| Error code: | SC324 |
| Description: | Development motor error 1: K The PLL lock signal remained HIGH or LOW for longer than the prescribed time for the development motor of the affected color. |
| Causes: | • Development motor shaft locked, blocked by obstruction • Development motor defective • DRB defective |
| Remedy: | • Development motor shaft locked, blocked by and obstruction • DRB (Drive Board) defective |
| Error code: | SC390 |
| Description: | TD sensor error 2 The TD sensor outputs less than 0.5V or more than 4.0V 10 times consecutively during copying. Note: If the fax option is installed, this SC is issued immediately. If the fax option is not installed, this SC is issued after the prescribed number of pages is copied. |
| Causes: | • TD sensor abnormal • Poor connection of the TD sensor harness |
| Remedy: | • Replace the TD sensor. • Replace the harness of the TD sensor. |
| Error code: | SC391 |
| Description: | Development bias leak The PWM output level was detected higher than 50% after 10 consecutive samplings. |
| Causes: | • high voltage power supply board defective • High voltage power supply board (power pack) harness loose, broken. • PCU connection loose or broken |
| Remedy: | • Cycle the main power off/on • Replace the harness of the high voltage power supply board (power pack). • Replace the PCU. |
| Error code: | SC392 |
| Description: | Development bias error The PWM duty level was detected higher than 5% within 100 ms after high voltage output started, and the feedback voltage was detected less than 0.3 V for more than 200 ms. |
| Causes: | • Harness connection between CGB power pack and IOB loose, broken, defective • CGB power defective • High voltage cable damaged |
| Error code: | SC401 |
| Description: | ID sensor error 2: Vsg When the ID sensor was calibrated, Vsg (reflectivity of the bare drum surface) was detected less than 2.5V after two attempts. -or- After calibration, Vsg was detected as 5.0V at PWM adjustment and PWM=0. |
| Causes: | • Dirty ID sensor • ID sensor harness connection loose, broken, defective • TD power pack defective • IOB defective |
| Error code: | SC402 |
| Description: | ID sensor error 3: Vsp The Vsp (reflectivity of ID sensor pattern) value was detected at "0" or more than 2.5V when the ID sensor was calibrated during process control. |
| Causes: | • OPC drum gear Allen screw loose • ID sensor dirty • ID sensor harness loose, broken, defective • ID sensor defective • IOB defective • Exposure unit defective • Development unit defective • TD power pack defective |
| Error code: | SC411 |
| Description: | ID sensor error 3: Development γ M Development gamma for black, magenta, cyan, or yellow is not within range (0.3 to 6.0). Process control halts when this SC is issued. |
| Causes: | • Toner density abnormal. Refer to the image troubleshooting section in Section 4 of the Venus-C1 B132 Service Manual (Self-Check Error Codes 55 to 59, 61). • LD sensor harness loose, broken, defective • Potential sensor defective • LD unit not firing • ITB separation for CMY abnormal • Transfer power pack defective) |
| Remedy: | • Toner density not normal: Refer to the procedure for process control self-check error codes 55 to 59 to 59, and 61 (section 4.2.4) • Potential sensor defective • Laser diode not firing • ITB separation for CMY abnormal • Transfer power pack defective • ID sensor defective |
| Error code: | SC500 |
| Description: | Transport/Fusing Motor Error The LOCK signal error is detected when the EGB monitors the transport/fusing motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) |
| Causes: | • Disconnected or defective motor harness. • Motor slips due to excessive load |
| Remedy: | 1. Check the harness from the transport/fusing motor. Replace it if necessary. |
| Error code: | SC501 |
| Description: | Tray 1 (tandem tray) feed error (Japan Only) • The tray 1 lift sensor does not switch ON 10 s after the tray lift motor switches ON and starts lifting the bottom plate. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. • The lower limit sensor of the tandem tray does not detect the lower limit within 10 sec. |
| Causes: | • Tray lift motor harness disconnected, loose, defective • Paper or other obstacle trapped between tray and motor • Tray lift sensor disconnected, damaged • Lower limit sensor disconnected, damaged • Pick-up solenoid disconnected, blocked by an obstacle |
| Remedy: | • Tray lift motor harness disconnected, loose, defective • Paper or other obstacle trapped between tray and motor • Tray lift sensor disconnected, damaged • Lower limit sensor disconnected, damaged • Pick-up solenoid disconnected, blocked by an obstacle |
| Error code: | SC502 |
| Description: | Tray 2 (paper cassette) feed error (Japan Only) • The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. • The lower limit sensor of the tandem tray does not detect the lower limit within 10 sec. |
| Causes: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Remedy: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Error code: | SC503 |
| Description: | Tray 1 feed error • The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. |
| Causes: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Remedy: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Error code: | SC504 |
| Description: | Tray 2 feed error • The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. |
| Causes: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Remedy: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Error code: | SC506 |
| Description: | Tandem tray back fence motor error. The back fence should be closed but the fence was not detected in the closed position within 500 ms. -or- The back fence should be open but the fence was not detected in the open within 500 ms. |
| Causes: | The tray lift motor, pick-up solenoid, lift sensor, or lower limit sensor did not operate correctly. |
| Remedy: | • Paper loaded incorrectly • Back fence motor harness disconnected, loose, defective • Back fence motor defective • Paper blocking sensors • Paper stuck between tray and motor • Back fence close, back fence open sensor harnesses disconnected, loose, or defective. • Back fence close, back fence open sensor defective • Paper or other obstacle is interfering with movement of the fence |
| Error code: | SC507 |
| Description: | Tandem Tray Rear Fence Motor Error (1st Tray) |
| Causes: | One of the following occurred: • The return sensor does not switch on within 10 sec. after the rear fence motor switches on. • The HP sensor does not switch on 10 sec. after the rear fence motor switches on. • The HP sensor and return sensor switch on at the same time. |
| Remedy: | • Rear fence motor harness disconnected or broken • Paper or other obstacle interfering with operation of the sensors • Paper or other obstacle trapped between tray and motor • Motor mechanical overload due to obstruction • Return sensor or HP sensor harness disconnected or broken • Return sensor or HP sensor dirty • Rear fence motor defective • Return sensor or HP sensor defective |
| Error code: | SC508 |
| Description: | By-pass bottom plate error The signal from the by-pass tray HP sensor does not change for 1.0 second after the by-pass motor has rotated counterclockwise. If this condition occurs three consecutive times, the SC is generated. |
| Causes: | • Disconnect or defective harness of the by-pass motor • Defective or disconnected connection for the by-pass motor. • Defective by-pass motor • Disconnect or defective harness of the by-pass HP sensor • Defective or disconnected connection for the by-pass HP sensor. • Defective by-pass HP sensor |
| Remedy: | • Check the cable connections. • Check and/or replace the defective component. • Replace the BCU. • Cycle the main power off/on |
| Error code: | SC509 |
| Description: | Side fence drive error (optional LCT) Definition: [C] The side fence positioning sensor is not activated in 3 s when the paper stack in the left tray is moved to the right tray. The side fence close sensor is not activated in 3 s after moving the paper stack to the right tray. |
| Causes: | · Side fence motor defective · Side fence position sensor defective · Side fence close sensor defective · Too much load on the drive mechanism |
| Error code: | SC541 |
| Description: | Heating roller thermistor 1 error 1: Poor connection. The temperature measured by the heating roller thermistor does not reach 130°C after 10 tries and 65 sec. have elapsed. |
| Causes: | • Disconnected thermistor • Defective harness connection |
| Remedy: | • Heating roller thermistor harness connection loose, disconnected, defective • Defective heating roller thermistor |
| Error code: | SC542 |
| Description: | Heating roller thermistor 1 error 2: No warmup. After the main switch is turned ON or the cover is closed, the heating roller temperature does not reach the ready temperature within 2 sec. after the heater switches ON. -or- If the roller was below 45°C, the heating roller did not reach the ready temperature 2 sec. after reaching 45°C. Note: Thermistor 2 stops monitoring the temperature once Thermistor 1 detects ready temperature. |
| Causes: | • Defective thermistor • Incorrect power supply input at the main power socket • Defective fusing lamp |
| Remedy: | • Thermistor is bent, installed incorrectly • Defective heating roller thermistor • Heating roller fusing lamp broken Do SP5810 to cancel the SC fusing code. |
| Error code: | SC543 |
| Description: | Heating roller thermistor 1 error 3: Software - High temperature. The thermistor detected a temperature over 230°C. |
| Causes: | • Defective I/O control (EGB) • Defective EGB |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature out of control Do SP5810 to cancel the SC fusing code. |
| Error code: | SC544 |
| Description: | Heating roller thermistor 1 error 4: Hardware - High temperature. The thermistor detected a temperature over 260°C. |
| Causes: | The machine detected the CPU port LOW twice at 100 ms intervals and issued this SC. This check is always done to check for overheating, even if SC543 does not detect the problem. |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC546 |
| Description: | Heating roller thermistor 2 error 1: Thermistor disconnected. The temperature measured by the heating roller thermistor does not reach 0°C after 45 sec. and remains over this temperature for 10 readings. |
| Causes: | Unstable connector contact of fusing thermistor |
| Remedy: | • Loose connection of the heating roller thermistor • Defective heating roller thermistor |
| Error code: | SC547 |
| Description: | Zero cross error. When the main switch is turned ON, the machine checks how many zero-cross signals are generated within 500 ms. This SC code is issued if the number of zerocross signals detected is either more than 66 or less than 45 for 10 readings. Note: Zero cross signals, generated from an ac power supply, are used to generate a trigger pulses to control the applied power accurately. |
| Causes: | Defective fusing lamp relay |
| Remedy: | • Electrical noise on the power supply line • Fusing relay damaged: replace the PSU. Normally, this SC is cancelled if you do SP5810 to cancel the SC fusing code. |
| Error code: | SC590 |
| Description: | Fusing fan motor error Definition: [B] The CPU detects an exhaust fan lock signal for more than 3.5 seconds. |
| Causes: | · Poor connection of the exhaust fan motor · Too much load on the motor drive |
| Error code: | SC610 |
| Description: | Communication error between the engine board and duplex unit Definition: [B] The engine board cannot communicate with the duplex unit properly. |
| Causes: | · Poor connection for the interface cable for the duplex unit · Duplex control board defective · Engine board defective |
| Error code: | SC620 |
| Description: | ARDF communication error. A BREAK signal occurs after the machine detects the ARDF, or a communication timeout occurs. |
| Causes: | No response from the ADF after connection to the main machine or an error occurred after connection. |
| Remedy: | • ARDF disconnected • IPU board harness disconnected, defective • IPU board defective • Spurious noise from the power supply line • ARDF control board defective |
| Error code: | SC691 |
| Description: | GAVD Transmission Error (C) |
| Causes: | The machine cannot communicate (data read/write) normally with the C LDB (laser control ASIC). |
| Remedy: | • Cycle the machine off/on • Replace BCU harness or BCU • Laser unit defective |
| Error code: | SC692 |
| Description: | GAVD Transmission Error (M) |
| Causes: | The machine cannot communicate (data read/write) normally with the M LDB (laser control ASIC). |
| Remedy: | • Cycle the machine off/on • Replace BCU harness or BCU • Laser unit defective |
| Error code: | SC694 |
| Description: | Communication error between BICU and scanner controller The BICU board cannot communicate with the scanner controller properly. |
| Causes: | • Poor connection between the BICU board and the mother board. • Poor connection between the mother board and the scanner controller • BICU board defective • Scanner controller defective • Mother board defective |
| Error code: | SC696 |
| Description: | Communication error between finisher and BECU (optional finisher only) -Definition- [B] The BECU board cannot communicate with the finisher properly. |
| Causes: | · Poor connection of the interface cable for the finisher · BECU board defective · Finisher drive board defective |
| Error code: | SC722 |
| Description: | Finisher SR3210 Error |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor for which the SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is damaged. 3. Check if the motor runs, is properly driven, has no overloads, and the sensors turn OFF/ON correctly.Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC725 |
| Description: | Finisher exit guide plate motor error. After moving away from the guide plate position sensor, the exit guide is not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The motor that opens and closes the exit guide at the shift tray exit is not operating correctly. |
| Remedy: | • Guide plate motor disconnected, defective • Guide plate motor overloaded due to obstruction • Guide plate position sensor disconnected, defective |
| Error code: | SC726 |
| Description: | Shift jogger motor 1 error. The sides fences do not retract within the prescribed time after the shift jogger motor switches ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The drag roller arm with the sponge roller did not return to its home position within the prescribed time. |
| Remedy: | • Shift jogger motor disconnected, defective • Shift jogger motor overloaded due to obstruction • Shift jogger HP sensor disconnected, defective |
| Error code: | SC730 |
| Description: | Finisher Tray 1 shift motor error. The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | • Shift tray HP sensor of the upper tray disconnected, defective • Shift tray motor of the upper tray is disconnected, defective • Shift tray motor of the upper tray overloaded due to obstruction |
| Remedy: | • Shift tray HP sensor of the upper tray disconnected, defective • Shift tray motor of the upper tray is disconnected, defective • Shift tray motor of the upper tray overloaded due to obstruction |
| Error code: | SC733 |
| Description: | Stapler exit motor error Finishers (D512/D513) |
| Causes: | The stapler exit motor is not operating. |
| Remedy: | • Motor harness disconnected or defective • Motor is blocked by an obstruction • Motor defective • Finisher main board defective |
| Error code: | SC734 |
| Description: | Proof tray junction gate motor error Finishers (D512/D513) |
| Causes: | The proof tray JG HP sensor did not detect the junction gate at (or out of) its home position within 2 s. |
| Remedy: | • Proof junction gate HP sensor dirty • Sensor harness or connector disconnected or defective • Proof junction gate motor harness or connector disconnected or defective • Sensor defective • Motor defective • Finisher main board defective |
| Error code: | SC735 |
| Description: | Stapler junction gate motor error Finishers (D512/D513) |
| Causes: | The stapler JG HP sensor did not detect the stapler junction gate at (or out of) its home position within the prescribed time. The 1st occurrence causes a jam, and the 2nd occurrence causes this SC code. |
| Remedy: | • Stapler junction gate HP sensor dirty • Sensor harness or connector disconnected or defective • Stapler junction gate motor harness or connector disconnected or defective • Sensor defective • Motor defective • Finisher main board defective |
| Error code: | SC750 |
| Description: | Finisher tray 1 (upper tray lift) motor error. The upper tray paper height sensor does not change its status with the specified time after the tray raises or lowers. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The shift tray paper height sensor did not change its status within the prescribed time after the tray was raised or lowered. The 1st occurrence causes a jam, and the 2nd occurrence causes this SC code. |
| Remedy: | • Tray lift motor disconnected, defective • Upper tray paper height sensor disconnected, defective • Finisher main board connection to motor loose • Finisher main board defective |
| Error code: | SC751 |
| Description: | Finisher tray 2 (lower tray lift) motor error. The lower tray paper height sensor does not change its status with the specified time after the tray raises or lowers. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | • Tray lift motor disconnected, defective • Upper tray paper height sensor disconnected, defective • Finisher main board connection to motor loose • Finisher main board defective |
| Remedy: | • Tray lift motor disconnected, defective • Upper tray paper height sensor disconnected, defective • Finisher main board connection to motor loose • Finisher main board defective |
| Error code: | SC752 |
| Description: | Finisher pressure plate motor error. Pressure plate motor operating but the plate is not detected at the home position within the specified time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | • Pressure plate HP sensor disconnected, defective • Pressure plate motor disconnected, defective • Pressure plate motor overloaded due to obstruction |
| Remedy: | • Pressure plate HP sensor disconnected, defective • Pressure plate motor disconnected, defective • Pressure plate motor overloaded due to obstruction |
| Error code: | SC760 |
| Description: | Finisher punch motor error. The punch HP sensor is not activated within the specified time after the punch motor turned ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The punch HP sensor did not detect the punch movement motor in (or out) of its home position within the prescribed time. The 1st occurrence causes a jam, and the 2nd occurrence causes this SC code. |
| Remedy: | • Punch HP sensor disconnected, defective • Punch motor disconnected, defective • Punch motor overload due to obstruction |
| Error code: | SC770 |
| Description: | Cover interposer tray bottom plate motor error. • After the motor starts to raise the bottom plate, the bottom plate position sensor does not detect the plate at the specified time (3 s). • After the motor starts to lower the bottom plate, the bottom plate HP sensor does not detect the bottom plate. |
| Causes: | In the first tray: • The upper limit sensor did not detect the bottom plate within the specified time after the lift motor switched on to lift the bottom plate. • The lower limit sensor did not direct the bottom plate within the specified time after the lift motor switched on to lower the bottom plate. Note: In both cases, 1 error count indicates a jam, 2 error counts issue this SC code. |
| Remedy: | • Bottom plate position sensor, disconnected, defective • Bottom plate HP sensor disconnected, defective |
| Error code: | SC900 |
| Description: | Electrical total counter error. The total counter contains something that is not a number. |
| Causes: | The total counter contains data that is not a number. |
| Remedy: | • NVRAM incorrect type • NVRAM defective • NVRAM data scrambled • Unexpected error from external source |
| Error code: | SC901 |
| Description: | Mechanical Counter 1 error Mechanical Counter 1 was not set correctly at power on, or the operator disconnected the counter while machine was operating. |
| Causes: | • Mechanical Counter 1 connection loose or defective • Mechanical Counter 1 defective |
| Error code: | SC921 |
| Description: | Printer error 2. When the application started, the necessary font was not on the SD card. |
| Causes: | When the printer application started, the specified font could not be found on the SD card. |
| Remedy: | • Font not on the SC card |
| Error code: | SC980 |
| Description: | HDD Access Error Definition [B] Incorrect parameter sent to the HDD controller. |
| Causes: | · Software defective · Poor connection between BICU and HDD. |
| Error code: | SC981 |
| Description: | HDD Response Error Definition [B] The HDD controller board does not generate any response when the IPU sends a read/write signal to the HDD controller. |
| Causes: | · Software defective · Poor connection between BICU and MSU · HDD defective |
| Error code: | SC990 |
| Description: | Software error 2 The software performs an unexpected function and the program cannot continue. |
| Causes: | An unexpected operation was encountered by the software. |
| Remedy: | • Software defective, re-boot 1) Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2) If you press the zero key on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991, including the software file name, line number, and so on. 1) is the recommended method, because another SC could write over the information for the previous SC. |
| Error code: | SC999 |
| Description: | Program Download Error The program download from the SD card does not execute normally. This SC is not logged. |
| Causes: | • Card installed incorrectly • BCU defective • SD card defective • Controller board defective • Power down during program downloading • Wrong type of card inserted (see Section 5 “Service Tables” for downloading procedures) |
