Ricoh Aficio 470W
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Коды ошибок
SC192
SC302
SC303
SC306
SC330
SC353
SC360
SC361
SC362
SC365
SC391
SC401
SC411
SC440
SC441
SC506
SC508
SC509
SC510
SC511
SC512
SC513
SC541
SC542
SC543
SC544
SC545
SC546
SC547
SC549
SC550
SC551
SC552
SC553
SC554
SC600
SC601
SC602
SC603
SC605
SC951
SC953
SC954
SC955
SC964
SC965
SC980
SC981
SC982
SC984
SC997
SC998
Описание
| Error code: | SC192 |
| Description: | Bar code number mismatch - Timing - When the main switch is turned on - Condition - The main control board detects that the bar code data scanned in does not match to the machine identification number stored in the RAM. |
| Causes: | • Defective RAM board • Defective main scanner IPU board • Defective main control board |
| Remedy: | 1. Check if the serial number stored in the RAM is correct. NOTE: Contacts your product specialist for the detailed procedure. 2. Replace the main scanner IPU board. 3. Replace the main control board. |
| Error code: | SC302 |
| Description: | AC charge output error 3: C An interrupt checks the status of the power pack every 2 ms. This SC is issued if the BICU detects a short in the AC charge for black, magenta, cyan, or yellow (V = 0, for example) for 500 ms (250 times). |
| Causes: | This SC is issued if the BICU detects a short in the power pack 10 times consecutively. Open circuit (+) / Short circuit (-) |
| Remedy: | • High voltage power supply • BICU defective • OPC unit defective 1. Disconnect the high voltage cable from Terminal C of the multiple highvoltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is nearly "0", check the highvoltage harness for defects and replace it if necessary. 4. Test the conductivity between the OPC unit and the ground. If there is no conductivity between the OPC unit and ground, replace the OPC unit. 5. If there is no charge PWM signal, replace the harness and/or BICU. |
| Error code: | SC303 |
| Description: | AC charge output error 4: Y An interrupt checks the status of the power pack every 2 ms. This SC is issued if the BICU detects a short in the AC charge for black, magenta, cyan, or yellow (V = 0, for example) for 500 ms (250 times). |
| Causes: | • Disconnect the high voltage cable from Terminal C of the power pack. • Attach a voltmeter to the terminal. • If there is no output from the terminal, replace the power pack. -or- • If there is output from the terminal, test the resistance between the high voltage cable and the ground. • If resistance is nearly "0", check the high-voltage harness for defects and replace it if necessary. • Test the conductivity between the PCU and the ground. If there is no conductivity between the PCU and ground, replace the PCU. • If there is no charge PWM signal, replace the harness and/or BCU. |
| Remedy: | • High voltage power supply • BICU defective • OPC unit defective 1. Disconnect the high voltage cable from Terminal C of the multiple highvoltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is nearly "0", check the highvoltage harness for defects and replace it if necessary. 4. Test the conductivity between the OPC unit and the ground. If there is no conductivity between the OPC unit and ground, replace the OPC unit. 5. If there is no charge PWM signal, replace the harness and/or BICU. |
| Error code: | SC306 |
| Description: | Charge Corona Wire Cleaner Error 2 The cleaning pad of the charge corona wire cleaner mechanism failed to return to its home position. |
| Causes: | Connectors between motor and IOB loose, broken, defective • Charge wire dirty, defective, broken • Wire cleaning pad defective • Motor or motor board in motor unit defective |
| Error code: | SC330 |
| Description: | LD unit no initial setting The main switch is on or a printing/copying job starts without doing SP2-109-3 or SP2-109-4 after SP5-801 is performed. |
| Causes: | • SP2-109-3 or SP2-109-4 is not done after SP5-801 is performed. |
| Error code: | SC353 |
| Description: | Developer Fill Error: Y The PCU failed to fill with developer from the developer bottle when SP3814-1 was executed. |
| Causes: | • Developer bottle not set correctly • Developer in the bottle is clogged and not flowing Note: For detailed information about how to handle problems developer filling, see "Handling Problems with Developer Filling" under "PCU" in Section 3. |
| Error code: | SC360 |
| Description: | TD sensor (Vt high) error 1: K The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds 4.5V for two counts. |
| Causes: | These SC codes are issued if the TD sensor output is greater than 4.7V after 20 consecutive readings. |
| Remedy: | • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor. 1. Turn the machine OFF and ON. 2. Check the black, magenta, cyan, or yellow TD sensor connector and harness between the TD sensor and PCU for damage. 3. Check the drawer connector. 4. Replace the TD sensor. 5. After replacing the black TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC361 |
| Description: | TD sensor (Vt high) error 2: M The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds 4.5V for two counts. |
| Causes: | These SC codes are issued if the TD sensor output is greater than 4.7V after 20 consecutive readings. |
| Remedy: | • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor. 1. Turn the machine OFF and ON. 2. Check the black, magenta, cyan, or yellow TD sensor connector and harness between the TD sensor and PCU for damage. 3. Check the drawer connector. 4. Replace the TD sensor. 5. After replacing the black TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC362 |
| Description: | TD sensor (Vt high) error 3: C The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds 4.5V for two counts. |
| Causes: | These SC codes are issued if the TD sensor output is greater than 4.7V after 20 consecutive readings. |
| Remedy: | • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor. 1. Turn the machine OFF and ON. 2. Check the black, magenta, cyan, or yellow TD sensor connector and harness between the TD sensor and PCU for damage. 3. Check the drawer connector. 4. Replace the TD sensor. 5. After replacing the black TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC365 |
| Description: | TD sensor (Vt low) error 2: M The Vt value of the black, magenta, cyan, or yellow TD sensor is below 0.5V for 10 counts. |
| Causes: | These SC codes are issued if the TD sensor output is less than 0.5V after 10 consecutive readings. |
| Remedy: | • TD sensor harness disconnected, loose, defective • A drawer connector (located on the rear of a development unit) disconnected, loose, defective • TD sensor defective 1. Turn the machine OFF and ON. 2. Check the TD sensor connector and harness between the TD sensor and PCU for damage. Replace it if necessary. 3. Check the drawer connector. 4. Replace the TD sensor. 5. After replacing the TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC391 |
| Description: | Development bias leak The PWM output level was detected higher than 50% after 10 consecutive samplings. |
| Causes: | • high voltage power supply board defective • High voltage power supply board (power pack) harness loose, broken. • PCU connection loose or broken |
| Remedy: | • Cycle the main power off/on • Replace the harness of the high voltage power supply board (power pack). • Replace the PCU. |
| Error code: | SC401 |
| Description: | ID sensor error 2: Vsg When the ID sensor was calibrated, Vsg (reflectivity of the bare drum surface) was detected less than 2.5V after two attempts. -or- After calibration, Vsg was detected as 5.0V at PWM adjustment and PWM=0. |
| Causes: | • Dirty ID sensor • ID sensor harness connection loose, broken, defective • TD power pack defective • IOB defective |
| Error code: | SC411 |
| Description: | ID sensor error 3: Development γ M Development gamma for black, magenta, cyan, or yellow is not within range (0.3 to 6.0). Process control halts when this SC is issued. |
| Causes: | • Toner density abnormal. Refer to the image troubleshooting section in Section 4 of the Venus-C1 B132 Service Manual (Self-Check Error Codes 55 to 59, 61). • LD sensor harness loose, broken, defective • Potential sensor defective • LD unit not firing • ITB separation for CMY abnormal • Transfer power pack defective) |
| Remedy: | • Toner density not normal: Refer to the procedure for process control self-check error codes 55 to 59 to 59, and 61 (section 4.2.4) • Potential sensor defective • Laser diode not firing • ITB separation for CMY abnormal • Transfer power pack defective • ID sensor defective |
| Error code: | SC440 |
| Description: | Image transfer power pack error 1: K An interrupt checks the status of the power pack every 2 ms. This SCis issued if the BICU detects a short in the power pack for K, M, C, or Y 250 times within 500 ms. |
| Causes: | • Transfer belt damaged, insulation damaged • Insulation on high voltage cable damaged • Another hot point inside the machine has damaged insulation • Insulation around high-voltage power supply damaged |
| Remedy: | • Transfer belt damaged, insulation damaged • Insulation on high voltage cable damaged • Another hot point inside the machine has damaged insulation • Insulation around high-voltage power supply damaged • IOB damaged |
| Error code: | SC441 |
| Description: | Image transfer power pack error 2: M An interrupt checks the status of the power pack every 2 ms. This SCis issued if the BICU detects a short in the power pack for K, M, C, or Y 250 times within 500 ms. |
| Causes: | • Transfer belt damaged, insulation damaged • Insulation on high voltage cable damaged • Another hot point inside the machine has damaged insulation • Insulation around high-voltage power supply damaged |
| Remedy: | • Transfer belt damaged, insulation damaged • Insulation on high voltage cable damaged • Another hot point inside the machine has damaged insulation • Insulation around high-voltage power supply damaged • IOB damaged |
| Error code: | SC506 |
| Description: | Tandem tray back fence motor error. The back fence should be closed but the fence was not detected in the closed position within 500 ms. -or- The back fence should be open but the fence was not detected in the open within 500 ms. |
| Causes: | The tray lift motor, pick-up solenoid, lift sensor, or lower limit sensor did not operate correctly. |
| Remedy: | • Paper loaded incorrectly • Back fence motor harness disconnected, loose, defective • Back fence motor defective • Paper blocking sensors • Paper stuck between tray and motor • Back fence close, back fence open sensor harnesses disconnected, loose, or defective. • Back fence close, back fence open sensor defective • Paper or other obstacle is interfering with movement of the fence |
| Error code: | SC508 |
| Description: | By-pass bottom plate error The signal from the by-pass tray HP sensor does not change for 1.0 second after the by-pass motor has rotated counterclockwise. If this condition occurs three consecutive times, the SC is generated. |
| Causes: | • Disconnect or defective harness of the by-pass motor • Defective or disconnected connection for the by-pass motor. • Defective by-pass motor • Disconnect or defective harness of the by-pass HP sensor • Defective or disconnected connection for the by-pass HP sensor. • Defective by-pass HP sensor |
| Remedy: | • Check the cable connections. • Check and/or replace the defective component. • Replace the BCU. • Cycle the main power off/on |
| Error code: | SC509 |
| Description: | Side fence drive error (optional LCT) Definition: [C] The side fence positioning sensor is not activated in 3 s when the paper stack in the left tray is moved to the right tray. The side fence close sensor is not activated in 3 s after moving the paper stack to the right tray. |
| Causes: | · Side fence motor defective · Side fence position sensor defective · Side fence close sensor defective · Too much load on the drive mechanism |
| Error code: | SC510 |
| Description: | LCT tray error. • When the bottom plate is lifted, the upper limit sensor does not come on for 30 sec. • When the bottom plate is lowered, the lower limit sensor does not come on for 30 sec. • After lift begins, the upper limit sensor does not switch ON before the pick-up solenoid switches ON. • The paper end sensor switches ON during lift and the upper limit sensor does not switch ON for 2.5 s, and a message prompts user to reset paper. |
| Causes: | • Tray lift motor harness, disconnected, loose, or defective • Tray lift motor defective • Lift sensor defective or disconnected • Pick-up solenoid defective or disconnected • Paper end sensor defective |
| Remedy: | • Tray lift motor harness, disconnected, loose, or defective • Tray lift motor defective • Lift sensor defective or disconnected • Pick-up solenoid defective or disconnected • Paper end sensor defective |
| Error code: | SC511 |
| Description: | LCIT Exit Roller Lift Motor Error |
| Causes: | The exit roller lift motor of lift motor sensor is not operating. |
| Remedy: | • Motor harness disconnected or broken • Sensor harness disconnected or broken • Motor defective • Sensor defective |
| Error code: | SC512 |
| Description: | Registration Press Motor lock The registration roller release sensor does not change the status for more than 3 seconds after the Registration press motor on signal is generated. |
| Causes: | • Defective motor • Defective registration roller release sensor |
| Error code: | SC513 |
| Description: | Registration Gate Position Error |
| Causes: | The registration gate could not be detected on or off within the prescribed time. Specifically: • The registration gate HP sensor did not switch off within 500 ms after the gate retract motor switched on. • After the registration HP sensor switched off, the HP sensor did not switch on within 500 ms. |
| Remedy: | • Gate retract motor harness disconnected or broken • Gate HP sensor harness disconnected or broken • Physical obstacle (paper, etc.) is blocking operation of the motor • Gate HP sensor actuator bent, broken, or out of position • Gate HP sensor defective • Gate retract motor or motor drive board defective |
| Error code: | SC541 |
| Description: | Heating roller thermistor 1 error 1: Poor connection. The temperature measured by the heating roller thermistor does not reach 130°C after 10 tries and 65 sec. have elapsed. |
| Causes: | • Disconnected thermistor • Defective harness connection |
| Remedy: | • Heating roller thermistor harness connection loose, disconnected, defective • Defective heating roller thermistor |
| Error code: | SC542 |
| Description: | Heating roller thermistor 1 error 2: No warmup. After the main switch is turned ON or the cover is closed, the heating roller temperature does not reach the ready temperature within 2 sec. after the heater switches ON. -or- If the roller was below 45°C, the heating roller did not reach the ready temperature 2 sec. after reaching 45°C. Note: Thermistor 2 stops monitoring the temperature once Thermistor 1 detects ready temperature. |
| Causes: | • Defective thermistor • Incorrect power supply input at the main power socket • Defective fusing lamp |
| Remedy: | • Thermistor is bent, installed incorrectly • Defective heating roller thermistor • Heating roller fusing lamp broken Do SP5810 to cancel the SC fusing code. |
| Error code: | SC543 |
| Description: | Heating roller thermistor 1 error 3: Software - High temperature. The thermistor detected a temperature over 230°C. |
| Causes: | • Defective I/O control (EGB) • Defective EGB |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature out of control Do SP5810 to cancel the SC fusing code. |
| Error code: | SC544 |
| Description: | Heating roller thermistor 1 error 4: Hardware - High temperature. The thermistor detected a temperature over 260°C. |
| Causes: | The machine detected the CPU port LOW twice at 100 ms intervals and issued this SC. This check is always done to check for overheating, even if SC543 does not detect the problem. |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC545 |
| Description: | Heating roller thermistor 1 error 5: Lamp remains ON. After hot roller reaches warmup temperature, the fusing lamps remained ON at full capacity for 25 sec. after reaching the warmup temperature while the hot roller was not rotating. |
| Causes: | • Deformed thermistor • Thermistor not in the correct position • Defective fusing lamp |
| Remedy: | • Thermistor damaged, or out of position • Fusing lamp disconnected, broken |
| Error code: | SC546 |
| Description: | Heating roller thermistor 2 error 1: Thermistor disconnected. The temperature measured by the heating roller thermistor does not reach 0°C after 45 sec. and remains over this temperature for 10 readings. |
| Causes: | Unstable connector contact of fusing thermistor |
| Remedy: | • Loose connection of the heating roller thermistor • Defective heating roller thermistor |
| Error code: | SC547 |
| Description: | Zero cross error. When the main switch is turned ON, the machine checks how many zero-cross signals are generated within 500 ms. This SC code is issued if the number of zerocross signals detected is either more than 66 or less than 45 for 10 readings. Note: Zero cross signals, generated from an ac power supply, are used to generate a trigger pulses to control the applied power accurately. |
| Causes: | Defective fusing lamp relay |
| Remedy: | • Electrical noise on the power supply line • Fusing relay damaged: replace the PSU. Normally, this SC is cancelled if you do SP5810 to cancel the SC fusing code. |
| Error code: | SC549 |
| Description: | Heating roller thermistor 2 error 3: Software - High Temperature. The thermistor detected a temperature over 250°C. |
| Causes: | • Do SP5810 to cancel the SC fusing code. • TRIAC short, AC drive board defective • VBCU defective |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic. Do SP5810 to cancel the SC fusing code. |
| Error code: | SC550 |
| Description: | Heating roller thermistor 2 error 4: Hardware - High Temperature. The thermistor detected a temperature over 260°C. |
| Causes: | • Do SP5810 to cancel the SC fusing code. • TRIAC short, AC drive board defective • VBCU defective |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC551 |
| Description: | Pressure roller thermistor error 1. The temperature measured by the pressure roller thermistor does not reach 0°C for 200 sec. |
| Causes: | In the condition of relay ON, the end thermistor on the fusing detects less than 0 degrees Celsius for more than 5 seconds. |
| Remedy: | • Loose connection of the pressure roller thermistor • Defective pressure roller thermistor • Defective BICU Do SP5810 to cancel the SC fusing code. |
| Error code: | SC552 |
| Description: | Pressure roller thermistor error 2. After the main switch is turned ON or the cover is closed, the heating roller temperature does not reach the ready temperature within 2 sec. after the heater switches ON. -or- If the roller was below 45°C, the heating roller did not reach the ready temperature 2 sec. after reaching 45°C. Note: Thermistor 2 stops monitoring the temperature once Thermistor 1 detects ready temperature. |
| Causes: | • Defective or deformed non-contact thermistor • Incorrect power supply input at the main power socket |
| Remedy: | • Pressure roller thermistor harness loose, disconnected, defective • Pressure roller thermistor defective |
| Error code: | SC553 |
| Description: | Pressure roller thermistor error 3: Software -High temperature. The thermistor detected a temperature over 220°C. |
| Causes: | • Defective main board • Defective PSU |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC554 |
| Description: | Pressure roller thermistor error 4: Hardware - High temperature. The thermistor detected a temperature over 230°C. |
| Causes: | • Defective main board • Defective PSU • Defective fusing unit |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC600 |
| Description: | NVRAM (ECU) version differ There is no version history in the program of NVRAM |
| Causes: | • Incorrect firmware installed. |
| Error code: | SC601 |
| Description: | Communication Error Between BCU and MCU One or more of the following occurred: • The BCU cannot communicate with the MCU within 100 ms after power on after 3 tries. • A BREAK signal was detected after connection between the BCU and MCU. • After a communication error, three tries to communicate with the MCU failed. |
| Causes: | • Poor connection between BCU and MCU • BCU defective • MCU defective |
| Remedy: | 1. Check that connectors CN355 and CN407 are properly connected on the sub control board and scanner IPU board. 2. Replace the sub and/or main scanner IPU board. 3. Replace the main control board. |
| Error code: | SC602 |
| Description: | Ri10 error Ri10 cannot be started, read, written. |
| Causes: | • Defective ECU |
| Error code: | SC603 |
| Description: | MSU error The machine detects a failure in the memory control ASIC. The memory control ASIC cannot access to RAM normally. |
| Causes: | • Defective ECU board • Replace the RAM on the ECU board • Defective connection of cable on ECU board |
| Error code: | SC605 |
| Description: | Shut off solenoid lock Does not shut off for more than 6 seconds after the shut off solenoid on signal is generated. |
| Causes: | • Defective main switch |
| Error code: | SC951 |
| Description: | F-Gate Signal Error When the IPU has already received the F-GATE signal (laser writing start trigger signal), the IPU receives another F-GATE signal. |
| Causes: | • Firmware defective • Update the BCU firmware. • BCU defective |
| Error code: | SC953 |
| Description: | Scanner Image Setting Error The settings required for image processing using the scanner are not sent from the IPU |
| Causes: | • Check the harnesses, connectors between the MCU and BCU • Update the BCU, MCU firmware • MCU defective • BCU defective • IPU defective |
| Error code: | SC954 |
| Description: | Printer Image Setting Error The IPU did not issue the signal required to start image processing for the printing mode within 60 s after the paper stops for registration. |
| Causes: | • Software defective • Replace the software (all firmware modules). • IPU defective |
| Error code: | SC955 |
| Description: | Memory Setting Error The settings that are required for image processing using the memory are not sent from the IPU. |
| Causes: | • Software bug • Hard disk unit defective • Controller defective • MCU defective • IPU defective |
| Error code: | SC964 |
| Description: | Scanner Start Error During scanned image processing, another command to start scanning was received. |
| Causes: | • Software bug |
| Error code: | SC965 |
| Description: | Print start signal error 1 The printer received another print start signal after print job has already started. |
| Causes: | • Main machine firmware defective • Replace all firmware modules on the main machine |
| Error code: | SC980 |
| Description: | HDD Access Error Definition [B] Incorrect parameter sent to the HDD controller. |
| Causes: | · Software defective · Poor connection between BICU and HDD. |
| Error code: | SC981 |
| Description: | HDD Response Error Definition [B] The HDD controller board does not generate any response when the IPU sends a read/write signal to the HDD controller. |
| Causes: | · Software defective · Poor connection between BICU and MSU · HDD defective |
| Error code: | SC982 |
| Description: | HDD Construction Error Definition [B] 1) The HDD has been installed without the electric sort kit (SIMM memory). 2) A HDD that does not have the correct specifications has been installed. |
| Causes: | · Hard disk defective · Incorrect hard disk type · The electric sort kit is not installed |
| Error code: | SC984 |
| Description: | Print image data send error No data was sent within 1 sec. after the print image data stream started. |
| Causes: | • Harness from IPU to controller board loose, broken, defective • IPU defective |
| Error code: | SC997 |
| Description: | Cannot select application function An application does not start after the user pushed the correct key on the operation panel. |
| Causes: | An application did not start after pressing the appropriate key on the operation panel. |
| Remedy: | • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly. |
| Error code: | SC998 |
| Description: | Application cannot start Register processing does not operate for an application within 60 s after the machine power is turned ON. No applications not start correctly, and all end abnormally. |
| Causes: | Register processing did not execute for an application within 60 sec. after the machine was switched on. No applications start correctly, and all end abnormally. |
| Remedy: | • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly. |
