Ricoh Aficio Color 6110
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Коды ошибок
SC101
SC120
SC121
SC130
SC150
SC170
SC171
SC172
SC191
SC192
SC193
SC195
SC301
SC302
SC303
SC320
SC322
SC323
SC326
SC327
SC350
SC351
SC360
SC361
SC370
SC371
SC372
SC373
SC385
SC387
SC400
SC401
SC402
SC410
SC422
SC440
SC441
SC450
SC451
SC452
SC455
SC456
SC457
SC495
SC496
SC500
SC501
SC503
SC504
SC505
SC510
SC522
SC524
SC541
SC542
SC543
SC544
SC545
SC547
SC551
SC552
SC553
SC554
SC555
SC557
SC558
SC601
SC604
SC620
SC621
SC625
SC626
SC630
SC690
SC721
SC722
SC724
SC725
SC726
SC727
SC731
SC741
SC742
SC790
SC791
SC792
SC901
SC902
Описание
| Error code: | SC101 |
| Description: | Exposure lamp error The white level peak did not reach the prescribed threshold when the white plate was scanned. |
| Causes: | The scanner has scanned the white plate, but cannot detect the certain white level. • Defective exposure lamp • Defective exposure lamp stabilizer • Defective power source harness • Defective signal harness • High-voltage cable leak • Defective darkness starting characteristic |
| Remedy: | • Dirty optics • Exposure lamp defective • Exposure lamp does not turn ON • Lamp stabilizer defective • High voltage line leak • Power/signal harness defective |
| Error code: | SC120 |
| Description: | Scanner home position error 1 The scanner home position sensor did not detect the home position (did not go OFF) after the scanner moved forward 20 mm.. |
| Causes: | The scanner home position sensor does not detect the scanner leaving the home position. • Defective scanner home position sensor • Defective scanner home position sensor harness • Defective scanner motor driver • Defective scanner motor |
| Remedy: | • Scanner motor driver board defective • Scanner motor defective • Scanner HP sensor defective • Harness between scanner motor and scanner I/O board disconnected or broken. |
| Error code: | SC121 |
| Description: | Scanner home position error 2 The scanner home position sensor did not go ON after the scanner moved forward 1 mm and the feeler entered the HP sensor. |
| Causes: | The scanner home position sensor does not detect the scanner coming back to the home position. • Defective scanner home position sensor • Defective scanner home position sensor harness • Defective scanner motor driver • Defective scanner motor |
| Remedy: | • Scanner motor defective • Scanner HP sensor disconnected, defective |
| Error code: | SC130 |
| Description: | Scanner start error - Timing - • Scanning start • During scanner motor ON - Condition - • The scanning start signal is generated while the motor is moving. • Total number of steps calculated based on the signal from the stepping motor is out of range. • The H.P. sensor stays OFF when the scanner starts moving. |
| Causes: | • Scanner motor out of synchronization (drive error) • Poor connection of connectors • Defective scanner HP sensor • Defective sub/main scanner IPU board • Defective main control board |
| Remedy: | 1. In SP 5-804-104, stop supplying the current to the scanner motor. Check the output signal from the scanner H.P. sensor in SP 5-803-100 by moving the scanner manually. (0: Not actuated; 1: Actuated - at H.P.) 2. If the result of step 1 is OK; 1) Check the tension of the timing belt. 2) Check if the pulley is firmly secured. 3) Check if the scanner wire is properly wired 4) Check the connection of CN700, CN701, and CN702 on the scanner motor drive board. 5) Check a current through the harnesses. 6) Replace the scanner motor drive board. 7) Replace the scanner motor. 3. If the result of step 1 is not OK; 1) Make sure the harness is properly connected. 2) Check a current through the harnesses. 3) Replace the sensor. 4) Replace the sub and/or main scanner IPU board(s). 5) Replace the main control board. [Signal Check] • Scanner HP: CN403-A1 on the sub scanner IPU board |
| Error code: | SC150 |
| Description: | Scanner ROM mismatch - Timing - After software installation or when the main switch is turned on - Condition - Main scanner IPU detects that the incorrect software is installed. |
| Causes: | • An invalid IC card used (such as a different model IC card) • Main scanner IPU board was replaced. |
| Remedy: | Reinstall the correct IC card. Replace the main scanner IPU board. |
| Error code: | SC170 |
| Description: | Video processing error 1 - Timing - When the main switch is turned on (after auto gain control at scanner IPU board) - Condition - The black level corrected between the Odd and Even (O/E) of the CCD is outside the proper range. |
| Causes: | • Poor connection of CCD flat cable • Defective Scanner IPU board • Defective CCD |
| Remedy: | 1. Make sure the flat cable is firmly connected at CN501 and CN404 on the CCD board and main scanner IPU board. 2. Test the current through the flat cable. 3. Replace main scanner IPU board. 4. Replace CCD board as the lens unit assembly. |
| Error code: | SC171 |
| Description: | Video processing error 2 - Timing - When the main switch is turned on (after auto gain control at scanner IPU board) - Condition - The black level corrected is outside the proper range. |
| Causes: | • Poor connection of CCD flat cable • Defective Scanner IPU board • Defective CCD |
| Remedy: | 1. Make sure the flat cable is firmly connected at CN501 and CN404 on the CCD board and main scanner IPU board. 2. Test the current through the flat cable. 3. Replace main scanner IPU board. 4. Replace CCD board as the lens unit assembly. |
| Error code: | SC172 |
| Description: | Video processing error 3 - Timing - When the main switch is turned on (after auto gain control at scanner IPU board) - Condition - The white level corrected is outside the proper range. |
| Causes: | • Poor connection of CCD harness • Dirty optics • Defective lamp regulator • Defective main scanner IPU board • Defective CCD |
| Remedy: | 1. Check SP4-426-001 to 006 (RGB Gain). If their value is close to “255”, clean the optics section (exposure glass, white plate, mirrors, and lens). 2. Visually check that the exposure lamp turns on during warming-up after the main switch is turned on. If not, replace the lamp regulator. 3. Make sure the CCD flat cable is firmly connected at CN501 and CN404 on the CCD and scanner main IPU board. 4. Check the continuity of the flat cable. 5. Replace the main scanner IPU board. 6. Replace the CCD board and the lens unit. |
| Error code: | SC191 |
| Description: | Original exit roller thermistor error The original exit roller thermistor reading was abnormal. |
| Causes: | • Thermistor connection loose, broken, defective • Thermistor short • Harness between thermistor and IOB loose, broken, defective • IOB defective • BCU defective |
| Error code: | SC192 |
| Description: | Bar code number mismatch - Timing - When the main switch is turned on - Condition - The main control board detects that the bar code data scanned in does not match to the machine identification number stored in the RAM. |
| Causes: | • Defective RAM board • Defective main scanner IPU board • Defective main control board |
| Remedy: | 1. Check if the serial number stored in the RAM is correct. NOTE: Contacts your product specialist for the detailed procedure. 2. Replace the main scanner IPU board. 3. Replace the main control board. |
| Error code: | SC193 |
| Description: | IDU error - Timing - When the main switch is turned on - Condition - The IDU runs a diagnostic at power-on. Any hardware errors are detected during the diagnostics. |
| Causes: | • Defective IDU • Defective sub/main scanner IPU board |
| Remedy: | 1. Perform the scanner IPU board test (SP4- 904-001 and 002). If not OK, replace the main and/or scanner IPU board. SP4-904-001 or 002 0: OK 25 or 35: Replace sub scanner IPU board. Others: Replace main scanner IPU board. 2. Replace the IDU board. |
| Error code: | SC195 |
| Description: | Machine serial number error The number registered for the machine serial number does not match. |
| Causes: | Comparison of the product identification code in the machine serial number (11 digits). The product identification code in the machine serial number (11 digits) does not match. |
| Remedy: | • Confirm the correct serial number of the machine in the specifications Important! WHEN SC195 OCCURS, THE SERIAL NUMBER MUST BE INPUT. PLEASE CONTACT YOUR TECHNICAL SUPERVISOR. |
| Error code: | SC301 |
| Description: | AC charge output error 2: M An interrupt checks the status of the power pack every 2 ms. This SC is issued if the BICU detects a short in the AC charge for black, magenta, cyan, or yellow (V = 0, for example) for 500 ms (250 times). |
| Causes: | • Disconnect the high voltage cable from Terminal C of the power pack. • Attach a voltmeter to the terminal. • If there is no output from the terminal, replace the power pack. -or- • If there is output from the terminal, test the resistance between the high voltage cable and the ground. • If resistance is nearly "0", check the high-voltage harness for defects and replace it if necessary. • Test the conductivity between the PCU and the ground. If there is no conductivity between the PCU and ground, replace the PCU. • If there is no charge PWM signal, replace the harness and/or BCU. |
| Remedy: | • High voltage power supply • BICU defective • OPC unit defective 1. Disconnect the high voltage cable from Terminal C of the multiple highvoltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is nearly "0", check the highvoltage harness for defects and replace it if necessary. 4. Test the conductivity between the OPC unit and the ground. If there is no conductivity between the OPC unit and ground, replace the OPC unit. 5. If there is no charge PWM signal, replace the harness and/or BICU. |
| Error code: | SC302 |
| Description: | AC charge output error 3: C An interrupt checks the status of the power pack every 2 ms. This SC is issued if the BICU detects a short in the AC charge for black, magenta, cyan, or yellow (V = 0, for example) for 500 ms (250 times). |
| Causes: | This SC is issued if the BICU detects a short in the power pack 10 times consecutively. Open circuit (+) / Short circuit (-) |
| Remedy: | • High voltage power supply • BICU defective • OPC unit defective 1. Disconnect the high voltage cable from Terminal C of the multiple highvoltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is nearly "0", check the highvoltage harness for defects and replace it if necessary. 4. Test the conductivity between the OPC unit and the ground. If there is no conductivity between the OPC unit and ground, replace the OPC unit. 5. If there is no charge PWM signal, replace the harness and/or BICU. |
| Error code: | SC303 |
| Description: | AC charge output error 4: Y An interrupt checks the status of the power pack every 2 ms. This SC is issued if the BICU detects a short in the AC charge for black, magenta, cyan, or yellow (V = 0, for example) for 500 ms (250 times). |
| Causes: | • Disconnect the high voltage cable from Terminal C of the power pack. • Attach a voltmeter to the terminal. • If there is no output from the terminal, replace the power pack. -or- • If there is output from the terminal, test the resistance between the high voltage cable and the ground. • If resistance is nearly "0", check the high-voltage harness for defects and replace it if necessary. • Test the conductivity between the PCU and the ground. If there is no conductivity between the PCU and ground, replace the PCU. • If there is no charge PWM signal, replace the harness and/or BCU. |
| Remedy: | • High voltage power supply • BICU defective • OPC unit defective 1. Disconnect the high voltage cable from Terminal C of the multiple highvoltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is nearly "0", check the highvoltage harness for defects and replace it if necessary. 4. Test the conductivity between the OPC unit and the ground. If there is no conductivity between the OPC unit and ground, replace the OPC unit. 5. If there is no charge PWM signal, replace the harness and/or BICU. |
| Error code: | SC320 |
| Description: | Development power pack error 1: K An interrupt checks the status of the each power pack every 2 ms. This SC is issued if the BICU detects a short in the development DC charge for black, magenta, cyan, or yellow (or V = 0) for 500 ms (250 times). |
| Causes: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective |
| Remedy: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective 1. Disconnect the high voltage cable from Terminal B of the high-voltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is "0" or nearly "0", check the high-voltage harness for defects and replace it if necessary. If replacing the harness does not solve the problem, 4. Test the resistance between the development unit terminal and the ground. If there is no resistance (0Ù) between the development unit and the ground, replace the development unit. 5. If there is no development PWM signal, replace the harness and/or IOB. |
| Error code: | SC322 |
| Description: | Development power pack error 3: C An interrupt checks the status of the each power pack every 2 ms. This SC is issued if the BICU detects a short in the development DC charge for black, magenta, cyan, or yellow (or V = 0) for 500 ms (250 times). |
| Causes: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective |
| Remedy: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective 1. Disconnect the high voltage cable from Terminal B of the high-voltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is "0" or nearly "0", check the high-voltage harness for defects and replace it if necessary. If replacing the harness does not solve the problem, 4. Test the resistance between the development unit terminal and the ground. If there is no resistance (0Ù) between the development unit and the ground, replace the development unit. 5. If there is no development PWM signal, replace the harness and/or IOB. |
| Error code: | SC323 |
| Description: | Development power pack error 4: Y An interrupt checks the status of the each power pack every 2 ms. This SC is issued if the BICU detects a short in the development DC charge for black, magenta, cyan, or yellow (or V = 0) for 500 ms (250 times). |
| Causes: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective |
| Remedy: | • Development power pack defective • High voltage power supply defective • High voltage power supply harness defective • Development unit defective • IOB harness disconnected or defective • IOB defective 1. Disconnect the high voltage cable from Terminal B of the high-voltage supply board. 2. Attach a voltmeter to the terminal. 3. If there is no output from the terminal, replace the high voltage power supply. -or- If there is output from the terminal, test the resistance between the high voltage cable and the ground. If resistance is "0" or nearly "0", check the high-voltage harness for defects and replace it if necessary. If replacing the harness does not solve the problem, 4. Test the resistance between the development unit terminal and the ground. If there is no resistance (0Ù) between the development unit and the ground, replace the development unit. 5. If there is no development PWM signal, replace the harness and/or IOB. |
| Error code: | SC326 |
| Description: | Development motor error 3: C The PLL lock signal remained HIGH or LOW for longer than the prescribed time for the development motor of the affected color. |
| Causes: | • Development motor shaft locked, blocked by obstruction • Development motor defective • DRB defective |
| Remedy: | • Development motor shaft locked, blocked by and obstruction • DRB (Drive Board) defective |
| Error code: | SC327 |
| Description: | Development motor error 4: Y The PLL lock signal remained HIGH or LOW for longer than the prescribed time for the development motor of the affected color. |
| Causes: | • Development motor shaft locked, blocked by obstruction • Development motor defective • DRB defective |
| Remedy: | • Development motor shaft locked, blocked by and obstruction • DRB (Drive Board) defective |
| Error code: | SC350 |
| Description: | Developer Fill Error: K The PCU failed to fill with developer from the developer bottle when SP3814-1 was executed. |
| Causes: | • Developer bottle not set correctly • Developer in the bottle is clogged and not flowing Note: For detailed information about how to handle problems developer filling, see "Handling Problems with Developer Filling" under "PCU" in Section 3. |
| Remedy: | 1. Check if the connectors on the TD sensor interface board 1 (copier) and the main control board (CN353) are properly connected. 2. Make sure 5V and 12V are provided to the TD sensor interface board 1 from the main control board (CN353). 3. Check if the harnesses are damaged. 4. Make sure TD sensor interface boards 1 and 2 are properly installed. 5. Replace TD sensor interface board s1, 2, main control board, and/or the I/O control board. |
| Error code: | SC351 |
| Description: | Developer Fill Error: M The PCU failed to fill with developer from the developer bottle when SP3814-1 was executed. |
| Causes: | • Developer bottle not set correctly • Developer in the bottle is clogged and not flowing Note: For detailed information about how to handle problems developer filling, see "Handling Problems with Developer Filling" under "PCU" in Section 3. |
| Remedy: | 1. Make sure the connectors on the TD sensor interface board 2 (revolver) and the TD sensor and slip ring are properly connected. 2. Check if the harnesses is damaged. 3. Replace the TD sensor. 4. Replace the TD sensor interface board 2. 5. Replace the TD sensor interface board 1. 6. Replace the main control board. |
| Error code: | SC360 |
| Description: | TD sensor (Vt high) error 1: K The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds 4.5V for two counts. |
| Causes: | These SC codes are issued if the TD sensor output is greater than 4.7V after 20 consecutive readings. |
| Remedy: | • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor. 1. Turn the machine OFF and ON. 2. Check the black, magenta, cyan, or yellow TD sensor connector and harness between the TD sensor and PCU for damage. 3. Check the drawer connector. 4. Replace the TD sensor. 5. After replacing the black TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC361 |
| Description: | TD sensor (Vt high) error 2: M The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds 4.5V for two counts. |
| Causes: | These SC codes are issued if the TD sensor output is greater than 4.7V after 20 consecutive readings. |
| Remedy: | • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor. 1. Turn the machine OFF and ON. 2. Check the black, magenta, cyan, or yellow TD sensor connector and harness between the TD sensor and PCU for damage. 3. Check the drawer connector. 4. Replace the TD sensor. 5. After replacing the black TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC370 |
| Description: | TD Sensor Initialization Error (K) |
| Causes: | The TD sensor of the affected development unit could not be initialized within 2.9±0.2V. |
| Remedy: | • TD sensor harness of the affected unit defective, disconnected, or broken. Replace the TD sensor. • Replace development unit |
| Error code: | SC371 |
| Description: | TD Sensor Initialization Error (C) |
| Causes: | The TD sensor of the affected development unit could not be initialized within 2.9±0.2V. |
| Remedy: | • TD sensor harness of the affected unit defective, disconnected, or broken. Replace the TD sensor. • Replace development unit |
| Error code: | SC372 |
| Description: | TD sensor adjustment error 1: K During TD sensor initialization with SP3801, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of 3.2±0.2V |
| Causes: | The TD sensor of the affected development unit could not be initialized within 2.9±0.2V. |
| Remedy: | • Film seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective 1. Turn the machine OFF and ON. 2. Pull ouut the film seal from the black, magenta, cyan, or yellow PCU. 3. Do SP3812 001 to confirm that the developer was initialized correctly. The display should show "1111" if developer initialized correctly. 4. Check the TD sensor connector. 5. Check the TD sensor connector and harness between the TD sensor and PCU for damage. Replace it if necessary. 6. Check the drawer PCU connector. 7. Replace the TD sensor. 8. After replacing the TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC373 |
| Description: | TD sensor adjustment error 2: M During TD sensor initialization with SP3801, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of 3.2±0.2V |
| Causes: | The TD sensor of the affected development unit could not be initialized within 2.9±0.2V. |
| Remedy: | • Film seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective 1. Turn the machine OFF and ON. 2. Pull ouut the film seal from the black, magenta, cyan, or yellow PCU. 3. Do SP3812 001 to confirm that the developer was initialized correctly. The display should show "1111" if developer initialized correctly. 4. Check the TD sensor connector. 5. Check the TD sensor connector and harness between the TD sensor and PCU for damage. Replace it if necessary. 6. Check the drawer PCU connector. 7. Replace the TD sensor. 8. After replacing the TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC385 |
| Description: | ID sensor VSG adjustment error Vsg is the out of adjustment range during a process control self-check. Adjustment range: 4.0 ± 0.5V |
| Causes: | • Defective ID sensor • Dirty ID sensor • ID sensor disconnected • Dirty drum (cleaning incomplete) |
| Remedy: | 1. Turn the main switch off and on. 2. Clean the ID sensor and adjacent parts. 3. Check the drum cleaning condition. 4. Check the ID sensor connector. 5. Replace the ID sensor. |
| Error code: | SC387 |
| Description: | Development gamma error Y Any of the following conditions happens three consecutive times: . When the development gamma is out of the following range: 0.3<=Y>= 6.0 . When Vk is out of the following range: -150V<=Vk>=150V . Development gamma calculation error |
| Causes: | • Unsuitable toner density • Toner supply mechanism problem • Laser exposure problem • Image transfer problem |
| Remedy: | 1. Turn the main switch off and on . 2. Check the process control self-check result (SP3-975). If the result is not “1”, fix the problem according to the table in section 4.1.2. 3. Print a full color image by disabling SC detection (SP5-809-001) and check if the image quality is OK. If the image quality is not OK, fix the problem. Then, enable the SC detection again. |
| Error code: | SC400 |
| Description: | ID sensor error 1: Calibration Before adjustment Vsg_reg<0.5 but Vsg_reg could not be adjusted to the target Vsg_reg = 4.0±0.2V during process control. |
| Causes: | • TM sensors are dirty. • A solid print out due to an electrostatic charging error • The TM sensor is defective. |
| Remedy: | • ID sensor harness disconnected, loose, defective • ID sensor dirty • ID sensor defective • ITB unit drawer connector dirty |
| Error code: | SC401 |
| Description: | ID sensor error 2: Vsg When the ID sensor was calibrated, Vsg (reflectivity of the bare drum surface) was detected less than 2.5V after two attempts. -or- After calibration, Vsg was detected as 5.0V at PWM adjustment and PWM=0. |
| Causes: | • Dirty ID sensor • ID sensor harness connection loose, broken, defective • TD power pack defective • IOB defective |
| Error code: | SC402 |
| Description: | ID sensor error 3: Vsp The Vsp (reflectivity of ID sensor pattern) value was detected at "0" or more than 2.5V when the ID sensor was calibrated during process control. |
| Causes: | • OPC drum gear Allen screw loose • ID sensor dirty • ID sensor harness loose, broken, defective • ID sensor defective • IOB defective • Exposure unit defective • Development unit defective • TD power pack defective |
| Error code: | SC410 |
| Description: | ID sensor error 2: Development γ K Development gamma for black, magenta, cyan, or yellow is not within range (0.3 to 6.0). Process control halts when this SC is issued. |
| Causes: | • Toner density abnormal. Refer to the image troubleshooting section in Section 4 of the Venus-C1 B132 Service Manual (Self-Check Error Codes 55 to 59, 61). • LD sensor harness loose, broken, defective • Potential sensor defective • LD unit not firing • ITB separation for CMY abnormal • Transfer power pack defective) |
| Remedy: | • Toner density not normal: Refer to the procedure for process control self-check error codes 55 to 59 to 59, and 61 (section 4.2.4) • Potential sensor defective • Laser diode not firing • ITB separation for CMY abnormal • Transfer power pack defective • ID sensor defective |
| Error code: | SC422 |
| Description: | Potential sensor error 3: Vd Adjustment C The development potential of the drum before exposure (Vd) cannot be adjusted to within ±10 V of the target voltage (- 900V). |
| Causes: | • Drum potential sensor harness, connector is loose, broken, defective • Drum potential sensor dirty • Drum potential sensor defective • Drum connector, harness loose, broken, defective • Development power pack defective • VBCU defective |
| Remedy: | • Toner density low |
| Error code: | SC440 |
| Description: | Image transfer power pack error 1: K An interrupt checks the status of the power pack every 2 ms. This SCis issued if the BICU detects a short in the power pack for K, M, C, or Y 250 times within 500 ms. |
| Causes: | • Transfer belt damaged, insulation damaged • Insulation on high voltage cable damaged • Another hot point inside the machine has damaged insulation • Insulation around high-voltage power supply damaged |
| Remedy: | • Transfer belt damaged, insulation damaged • Insulation on high voltage cable damaged • Another hot point inside the machine has damaged insulation • Insulation around high-voltage power supply damaged • IOB damaged |
| Error code: | SC441 |
| Description: | Image transfer power pack error 2: M An interrupt checks the status of the power pack every 2 ms. This SCis issued if the BICU detects a short in the power pack for K, M, C, or Y 250 times within 500 ms. |
| Causes: | • Transfer belt damaged, insulation damaged • Insulation on high voltage cable damaged • Another hot point inside the machine has damaged insulation • Insulation around high-voltage power supply damaged |
| Remedy: | • Transfer belt damaged, insulation damaged • Insulation on high voltage cable damaged • Another hot point inside the machine has damaged insulation • Insulation around high-voltage power supply damaged • IOB damaged |
| Error code: | SC450 |
| Description: | Transfer power pack output error An interrupt checks the status of the power pack every 2 ms. This SC is issued if the BICU detects a short in the power pack 250 times at 2nd transfer output within 500 ms. |
| Causes: | • Damaged insulation on the high-voltage supply cable • Damaged insulation around the highvoltage power supply. • Check SIOB harness connections • SIOB defective |
| Remedy: | • Damaged insulation on the high-voltage supply cable • Damaged insulation around the highvoltage power supply. |
| Error code: | SC451 |
| Description: | Paper transfer belt motor lock - Timing & Condition - • The feedback signal from the motor is still out of range 1 second after the trigger signal is sent. • The feedback signal becomes out of range for 2 seconds while the trigger signal is ON. |
| Causes: | • Defective motor • Defective motor dive board • Mechanical problem (drive transmission problem) |
| Remedy: | 1. Check if the connectors on the paper transfer belt drive board and I/O control board (CN221) are properly connected. 2. Check if there is any mechanical problem by rotating the motor manually. 3. Replace the paper transfer belt motor. 4. Replace the paper transfer belt motor drive board. 5. Replace the I/O control board. 6. Replace the main control board. [ Signal Check ] • Feedback signal: CN221-B7 or TP154 on I/O control board |
| Error code: | SC452 |
| Description: | PTR lift mechanism error The PTR was not detected at the home position within 2 sec. after the PTR lift motor turned on. |
| Causes: | • PTR HP sensor dirty, disconnected, defective • PTR lift motor disconnected, defective |
| Remedy: | 1. Make sure the image transfer release lever is properly set. 2. Clean the belt mark. 3. Replace the transfer belt if the belt mark peels off or is damaged. 4. Clean the belt mark sensor. 5. Replace the belt mark detection sensor. 6. Replace the I/O control board. 7. Replace the main control board. [ Signal Check ] • Belt mark: CN220-A12, TP106, or CN212- B11 on the I/O control board / CN303-B1 or TP108 on the main control board. |
| Error code: | SC455 |
| Description: | PTR motor error The lock signal from the paper transfer motor is not detected within 1 sec. after the motor switched ON. |
| Causes: | • Motor disconnected • PTR shaft locked, needs cleaning, blocked by obstruction • Drive shaft of the ITB locked and overloaded, needs cleaning, or blocked by obstruction • DRB disconnected, defective |
| Remedy: | • Motor disconnected • PTR shaft locked, needs cleaning, blocked by obstruction • Drive shaft of the ITB locked and overloaded, needs cleaning, or blocked by obstruction • DRB (motor drive board) disconnected, defective |
| Error code: | SC456 |
| Description: | Paper transfer unit position error - Timing & Condition • When the paper transfer belt touches the image transfer belt, the paper transfer belt unit H.P. sensor signal stays HIGH. • When the paper transfer belt releases from the image transfer belt. The paper transfer belt unit H.P sensor stays LOW. |
| Causes: | • Broken joint parts • Defective paper transfer belt shift clutch • Defective drum peripheral component motor • Defective I/O control board |
| Remedy: | 1. Pull out and re-insert the paper transport unit. 2. Check if the joint parts are broken or not. 3. Replace the paper transfer belt unit H.P. sensor. (Input Check: SP 5-803-011) 4. Replace the paper transfer belt shift clutch. (Output Check: SP 5-804-023) 5. Replace the drum peripheral component motor. 6. Replace the I/O control board. [ Signal Check ] • H.P.: CNCN221-B2or TP148 on I/O control Board |
| Error code: | SC457 |
| Description: | ITB Cleaning Unit Motor Error |
| Causes: | The ITB cleaning unit motor failed to start within the prescribed time or failed during normal operation. |
| Remedy: | • Motor harness disconnected or broken • Physical obstruction is blocking the operation of the ITB cleaning unit • ITB cleaning unit motor defective |
| Error code: | SC495 |
| Description: | ITB encoder sensor error The ITB encoder sensor that reads the encoded strip on the ITB is not functioning properly. |
| Causes: | • Sensor dirty • Sensor harness loose, broken, defective • Sensor out of position because installed incorrectly • ITB installed incorrectly |
| Remedy: | 1. Make sure that connectors CN210, 211 & CN302 are properly connected to the I/O control board and the main control board. 2. Replace the humidity sensor. 3. Replace the I/O control board. 4. Replace the main control board. [Signal Check] • Temperature: CN210-1, TP247, or CN211- A9 on the I/O control board/CN302-A1 or TP112 on the main control board |
| Error code: | SC496 |
| Description: | MUSIC sensor error The MUSIC sensor detected an abnormal pattern on the ITB because: • A/D converter exceeded upper or lower limit. • The pattern used to calculate the amount of skew is abnormal. • The reading of the pattern exceeded the length of time the LED projected light. • LED light could not be adjusted correctly. |
| Causes: | This SC is issued if one or more of the following occurred: • MUSIC sensor sampling abnormal • Sensor LED adjustment abnormal • Number of patches abnormal • ITB scratched • Main scan registration abnormal • Sub scan registration abnormal • Main scan magnification abnormal • Main scan magnification error diffusion abnormal • Lens refraction abnormal |
| Remedy: | • MUSIC sensor defective or disconnected • MUSIC pattern abnormal; do a forced process control (SP3821) and check the result (section 4.2.4). |
| Error code: | SC500 |
| Description: | Transport/Fusing Motor Error The LOCK signal error is detected when the EGB monitors the transport/fusing motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) |
| Causes: | • Disconnected or defective motor harness. • Motor slips due to excessive load |
| Remedy: | 1. Check the harness from the transport/fusing motor. Replace it if necessary. |
| Error code: | SC501 |
| Description: | Tray 1 (tandem tray) feed error (Japan Only) • The tray 1 lift sensor does not switch ON 10 s after the tray lift motor switches ON and starts lifting the bottom plate. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. • The lower limit sensor of the tandem tray does not detect the lower limit within 10 sec. |
| Causes: | • Tray lift motor harness disconnected, loose, defective • Paper or other obstacle trapped between tray and motor • Tray lift sensor disconnected, damaged • Lower limit sensor disconnected, damaged • Pick-up solenoid disconnected, blocked by an obstacle |
| Remedy: | • Tray lift motor harness disconnected, loose, defective • Paper or other obstacle trapped between tray and motor • Tray lift sensor disconnected, damaged • Lower limit sensor disconnected, damaged • Pick-up solenoid disconnected, blocked by an obstacle |
| Error code: | SC503 |
| Description: | Tray 1 feed error • The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. |
| Causes: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Remedy: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Error code: | SC504 |
| Description: | Tray 2 feed error • The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. |
| Causes: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Remedy: | • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle |
| Error code: | SC505 |
| Description: | Tandem tray rear fence motor error • The return sensor does not switch ON within 10 sec. after the rear fence motor switches ON. • The HP sensor does not switch ON 10 sec. after the rear fence motor switches ON. • The HP sensor and return sensor switch ON at the same time. |
| Causes: | • Rear fence motor defective or poor connection • Paper or other obstacle interfering with operation of the sensors • Paper or other obstacle trapped between tray and motor • Motor mechanical overload due to obstruction • Return sensor or HP sensor defective or dirty |
| Remedy: | • Rear fence motor defective or poor connection • Paper or other obstacle interfering with operation of the sensors • Paper or other obstacle trapped between tray and motor • Motor mechanical overload due to obstruction • Return sensor or HP sensor defective or dirty |
| Error code: | SC510 |
| Description: | LCT tray error. • When the bottom plate is lifted, the upper limit sensor does not come on for 30 sec. • When the bottom plate is lowered, the lower limit sensor does not come on for 30 sec. • After lift begins, the upper limit sensor does not switch ON before the pick-up solenoid switches ON. • The paper end sensor switches ON during lift and the upper limit sensor does not switch ON for 2.5 s, and a message prompts user to reset paper. |
| Causes: | • Tray lift motor harness, disconnected, loose, or defective • Tray lift motor defective • Lift sensor defective or disconnected • Pick-up solenoid defective or disconnected • Paper end sensor defective |
| Remedy: | • Tray lift motor harness, disconnected, loose, or defective • Tray lift motor defective • Lift sensor defective or disconnected • Pick-up solenoid defective or disconnected • Paper end sensor defective |
| Error code: | SC522 |
| Description: | SC522-01 C 1st Paper Feed Motor: Lock SC522-03 C 2nd Paper Feed Motor: Lock SC522-04 C 3rd Paper Feed Motor: Lock The motor error notification register is always monitored at 500 ms intervals. When a register indicates an error five times consecutively, the motor is assumed to be malfunctioning. |
| Causes: | • Motor defective/connecter disconnected • Harness broken/IOB defective • Encoder defective • Unit torque increased. |
| Remedy: | • Replace the motor or connector. • Replace the harness or IOB. • Replace the unit. |
| Error code: | SC524 |
| Description: | SC524-01 C Relay Motor: Lock SC524-02 C Registration Motor: Lock SC524-03 C Bypass Tray Feed Motor: Lock. The motor error notification register is always monitored at 500 ms intervals. When a register indicates an error five times consecutively, the motor is assumed to be malfunctioning. |
| Causes: | • Motor defective/connecter disconnected • Harness broken/IOB defective • Encoder defective • Unit torque increased. |
| Remedy: | • Replace the motor or connector. • Replace the harness or IOB. • Replace the unit. |
| Error code: | SC541 |
| Description: | Heating roller thermistor 1 error 1: Poor connection. The temperature measured by the heating roller thermistor does not reach 130°C after 10 tries and 65 sec. have elapsed. |
| Causes: | • Disconnected thermistor • Defective harness connection |
| Remedy: | • Heating roller thermistor harness connection loose, disconnected, defective • Defective heating roller thermistor |
| Error code: | SC542 |
| Description: | Heating roller thermistor 1 error 2: No warmup. After the main switch is turned ON or the cover is closed, the heating roller temperature does not reach the ready temperature within 2 sec. after the heater switches ON. -or- If the roller was below 45°C, the heating roller did not reach the ready temperature 2 sec. after reaching 45°C. Note: Thermistor 2 stops monitoring the temperature once Thermistor 1 detects ready temperature. |
| Causes: | • Defective thermistor • Incorrect power supply input at the main power socket • Defective fusing lamp |
| Remedy: | • Thermistor is bent, installed incorrectly • Defective heating roller thermistor • Heating roller fusing lamp broken Do SP5810 to cancel the SC fusing code. |
| Error code: | SC543 |
| Description: | Heating roller thermistor 1 error 3: Software - High temperature. The thermistor detected a temperature over 230°C. |
| Causes: | • Defective I/O control (EGB) • Defective EGB |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature out of control Do SP5810 to cancel the SC fusing code. |
| Error code: | SC544 |
| Description: | Heating roller thermistor 1 error 4: Hardware - High temperature. The thermistor detected a temperature over 260°C. |
| Causes: | The machine detected the CPU port LOW twice at 100 ms intervals and issued this SC. This check is always done to check for overheating, even if SC543 does not detect the problem. |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC545 |
| Description: | Heating roller thermistor 1 error 5: Lamp remains ON. After hot roller reaches warmup temperature, the fusing lamps remained ON at full capacity for 25 sec. after reaching the warmup temperature while the hot roller was not rotating. |
| Causes: | • Deformed thermistor • Thermistor not in the correct position • Defective fusing lamp |
| Remedy: | • Thermistor damaged, or out of position • Fusing lamp disconnected, broken |
| Error code: | SC547 |
| Description: | Zero cross error. When the main switch is turned ON, the machine checks how many zero-cross signals are generated within 500 ms. This SC code is issued if the number of zerocross signals detected is either more than 66 or less than 45 for 10 readings. Note: Zero cross signals, generated from an ac power supply, are used to generate a trigger pulses to control the applied power accurately. |
| Causes: | Defective fusing lamp relay |
| Remedy: | • Electrical noise on the power supply line • Fusing relay damaged: replace the PSU. Normally, this SC is cancelled if you do SP5810 to cancel the SC fusing code. |
| Error code: | SC551 |
| Description: | Pressure roller thermistor error 1. The temperature measured by the pressure roller thermistor does not reach 0°C for 200 sec. |
| Causes: | In the condition of relay ON, the end thermistor on the fusing detects less than 0 degrees Celsius for more than 5 seconds. |
| Remedy: | • Loose connection of the pressure roller thermistor • Defective pressure roller thermistor • Defective BICU Do SP5810 to cancel the SC fusing code. |
| Error code: | SC552 |
| Description: | Pressure roller thermistor error 2. After the main switch is turned ON or the cover is closed, the heating roller temperature does not reach the ready temperature within 2 sec. after the heater switches ON. -or- If the roller was below 45°C, the heating roller did not reach the ready temperature 2 sec. after reaching 45°C. Note: Thermistor 2 stops monitoring the temperature once Thermistor 1 detects ready temperature. |
| Causes: | • Defective or deformed non-contact thermistor • Incorrect power supply input at the main power socket |
| Remedy: | • Pressure roller thermistor harness loose, disconnected, defective • Pressure roller thermistor defective |
| Error code: | SC553 |
| Description: | Pressure roller thermistor error 3: Software -High temperature. The thermistor detected a temperature over 220°C. |
| Causes: | • Defective main board • Defective PSU |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC554 |
| Description: | Pressure roller thermistor error 4: Hardware - High temperature. The thermistor detected a temperature over 230°C. |
| Causes: | • Defective main board • Defective PSU • Defective fusing unit |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC555 |
| Description: | Pressure roller thermistor error 5: Lamp remains ON. After hot roller reaches warmup temperature, the pressure roller fusing lamp remains for 6 sec. while the hot roller is not rotating. |
| Causes: | The fusing lamp reached the warm-up temperature and then attained fusing temperature (full power), but remained on after paper passed through the fusing unit (hot roller was not rotating). |
| Remedy: | • Thermistor damaged, or out of position • Fusing lamp disconnected, broken Do SP5810 to cancel the SC fusing code. |
| Error code: | SC557 |
| Description: | Zero Cross Frequency Error The detection error occurs ten times consecutively in ten zero cross signal detections. This error is defined when the detected zero cross signal is 17 or less/27 or more for 0.2 seconds. |
| Causes: | • Defective fusing lamp relay • Unstable input power source |
| Remedy: | 1. Check the power supply source. 2. Replace the fusing unit. |
| Error code: | SC558 |
| Description: | Fusing Lamp 4 Error |
| Causes: | The fusing lamp reached the warm-up temperature and then attained fusing temperature (full power), but remained on after paper passed through the fusing unit (hot roller was not rotating). Note: Fusing lamp 4 is in the heating roller. |
| Remedy: | • Do SP5810 to cancel the fatal error • Thermistor damaged, or out of position • Fusing lamp disconnected, broken |
| Error code: | SC601 |
| Description: | Communication Error Between BCU and MCU One or more of the following occurred: • The BCU cannot communicate with the MCU within 100 ms after power on after 3 tries. • A BREAK signal was detected after connection between the BCU and MCU. • After a communication error, three tries to communicate with the MCU failed. |
| Causes: | • Poor connection between BCU and MCU • BCU defective • MCU defective |
| Remedy: | 1. Check that connectors CN355 and CN407 are properly connected on the sub control board and scanner IPU board. 2. Replace the sub and/or main scanner IPU board. 3. Replace the main control board. |
| Error code: | SC604 |
| Description: | Make-up RAM error The RAM for the make-up pattern data cannot be reset. |
| Causes: | • Defective ECU |
| Remedy: | 1. Make sure the IDU board is properly connected to the sub scanner IPU board. 2. Replace the IDU board. 3. Replace the scanner sub and/or main IPU board. |
| Error code: | SC620 |
| Description: | ARDF communication error. A BREAK signal occurs after the machine detects the ARDF, or a communication timeout occurs. |
| Causes: | No response from the ADF after connection to the main machine or an error occurred after connection. |
| Remedy: | • ARDF disconnected • IPU board harness disconnected, defective • IPU board defective • Spurious noise from the power supply line • ARDF control board defective |
| Error code: | SC621 |
| Description: | Mailbox-to-Finisher communication error. Communication between the mailbox and finisher is interrupted. An ACK/NCK signal was not received within 100 ms after a data frame is sent and 3 retries failed. |
| Causes: | The UART generated an error when the finisher was connected. |
| Remedy: | • Connection cable between mailbox and finisher disconnected, defective • Finisher main board defective • BICU defective • PSU defective |
| Error code: | SC625 |
| Description: | VBCU-DTMB (DMC1) communication error Communication between the VBCU and DMC (main) was interrupted. An ACK/NAK signal was not received within 100 ms after a data frame was sent and three retries failed. |
| Causes: | • Check the DTMB harness connections at the DTMB and VBCU • DTMB defective • PSU defective • VBCU defective • 5V power supply defective |
| Remedy: | 1. Check the connector of the optical-fiber cable is properly set on the FPU main board and main control board or check if it is damaged. 2. Replace the FPU main board. 3. Replace the scanner IPU board. |
| Error code: | SC626 |
| Description: | VBCU-DTMB (DMC2) communication error Communication between the VBCU and DMC (sub) was interrupted. An ACK/NAK signal was not received within 100 ms after a data frame was sent and three retries failed. |
| Causes: | • Check the DTMB harness connections at the DTMB and VBCU • DTMB defective • VBCU defective • PSU defective |
| Remedy: | 1. Make sure the harness is properly connected to the main control board, I/F board RDS/LCT, and the LCT main board. 2. Check for damage to the harness. 3. Replace the I/F board RDS/LCT. 4. Replace the LCT main board. 5. Replace the main control board. |
| Error code: | SC630 |
| Description: | RSS communication error. An error was detected in communication via RSS between the machine and the RSS center. Error occurred on a public line at the RSS terminal. |
| Remedy: | • No action required |
| Error code: | SC690 |
| Description: | GAVD Communication Error The ID of the GAVD is not identified during initialization. The chip ID of the GAVD cannot be detected by the machine at power-on. |
| Causes: | • Defective EGB |
| Remedy: | 1. Replace the EGB. |
| Error code: | SC721 |
| Description: | Finisher jogger motor error. The jogger fences move out of the home position but the HP sensor output does not change within the specified number of pulses. The 1st failure issues an original jam message, and the 2nd failure issues this SC code. |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only) |
| Remedy: | • Jogger HP sensor disconnected, defective • Jogger motor disconnected, defective • Jogger motor overloaded due to obstruction • Finisher main board and jogger motor connection loose, defective • Finisher main board defective |
| Error code: | SC722 |
| Description: | Finisher SR3210 Error |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor for which the SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is damaged. 3. Check if the motor runs, is properly driven, has no overloads, and the sensors turn OFF/ON correctly.Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724 |
| Description: | Finisher stapler hammer motor error. Stapling does not finish within the prescribed time after the staple hammer motor turns ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The motor that lowers and raises the positioning roller above the stapling tray not operating. |
| Remedy: | • Stapler hammer motor overloaded due to obstruction, jammed staple, number of sheets exceeds limit for stapling • Stapler hammer motor disconnected, defective • Staple hammer motor HP sensor disconnected, defective |
| Error code: | SC725 |
| Description: | Finisher exit guide plate motor error. After moving away from the guide plate position sensor, the exit guide is not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The motor that opens and closes the exit guide at the shift tray exit is not operating correctly. |
| Remedy: | • Guide plate motor disconnected, defective • Guide plate motor overloaded due to obstruction • Guide plate position sensor disconnected, defective |
| Error code: | SC726 |
| Description: | Shift jogger motor 1 error. The sides fences do not retract within the prescribed time after the shift jogger motor switches ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The drag roller arm with the sponge roller did not return to its home position within the prescribed time. |
| Remedy: | • Shift jogger motor disconnected, defective • Shift jogger motor overloaded due to obstruction • Shift jogger HP sensor disconnected, defective |
| Error code: | SC727 |
| Description: | Shift jogger motor 2 error. The side fences do not retract within the prescribed time after the shift jogger motor switches ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | • Motor harness disconnected, loose, defective • Motor defective • Motor overload • HP defective |
| Remedy: | • Motor harness disconnected, loose, defective • Motor defective • Motor overload • HP defective |
| Error code: | SC731 |
| Description: | Proof (upper) tray exit motor error Finishers (D512/D513) |
| Causes: | Motor drive board output abnormal, or short circuit detected on the board. The 1st failure issues this SC code. |
| Remedy: | • Motor disconnected, defective • Finisher connection to motor loose, defective • Motor blocked by an obstruction • Motor defective |
| Error code: | SC741 |
| Description: | Finisher corner stapler rotation motor error. The stapler does not return to its home position within the specified time after stapling. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The stapler did not return to its home position (or did not leave its home position) within the specified time. The 1st occurrence causes a jam, and the 2nd occurrence causes this SC code. |
| Remedy: | • Stapler rotation motor disconnected, defective • Stapler rotation motor overloaded due to obstruction • Stapler rotation HP sensor disconnected, defective |
| Error code: | SC742 |
| Description: | Finisher stapler movement motor error. The stapler HP sensor is not activated within the specified time after the stapler motor turned ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The stapler did not return to its home position (or leave its home position) within the specified time after stapling. The 1st occurrence causes a jam, and the 2nd occurrence causes this SC code. |
| Remedy: | • Stapler movement motor disconnected, defective • Stapler movement motor overloaded due to obstruction • Stapler HP sensor disconnected, defective |
| Error code: | SC790 |
| Description: | Finisher staple waste hopper full. The staple waste hopper is full of cut staples. |
| Causes: | The jogger fence HP sensor failed to detect the jogger fence at the home position within the specified time. |
| Remedy: | • If the hopper is full, empty the hopper • If the hopper is not full, the hopper full sensor is disconnected, defective |
| Error code: | SC791 |
| Description: | Booklet stapler bottom fence motor Booklet Finisher (D512) |
| Causes: | The bottom fence failed to return to home position or failed to leave the home position within the prescribed time. |
| Remedy: | • An obstruction is blocking the movement of the bottom fence • Motor harness disconnected or defective • Bottom fence HP sensor disconnected or defective • Motor defective • Sensor defective |
| Error code: | SC792 |
| Description: | No finisher, bridge unit provided When power supply is switched on, it is recognized there is no finisher, and a bridge unit is fitted. |
| Causes: | • Finisher connector set fault • In a machine which has a bridge unit connected, a finisher is not fitted • Finisher defective |
| Remedy: | Connect finisher or disconnect bridge unit, and turn the power off/on |
| Error code: | SC901 |
| Description: | Mechanical Counter 1 error Mechanical Counter 1 was not set correctly at power on, or the operator disconnected the counter while machine was operating. |
| Causes: | • Mechanical Counter 1 connection loose or defective • Mechanical Counter 1 defective |
| Error code: | SC902 |
| Description: | Mechanical Counter 2 error Mechanical Counter 2 was not set correctly at power on, or the operator disconnected the counter while machine was operating. |
| Remedy: | 1. Make sure the counter is connected properly. 2. Replace the total counter. [Signal Check] • Trigger line: CN230-B10 on the I/O control board • Counter OK signal: TP228 on the I/O control board |
Название
RICOH TYPE L1 Тонер-картридж черный
RICOH TYPE L1 Тонер-картридж желтый
RICOH TYPE L1 Тонер-картридж пурпурный
RICOH TYPE L1 Тонер-картридж голубой
RICOH TYPE SS Масло силиконовое
RICOH TYPE L Девелопер черный
RICOH TYPE L Девелопер голубой
RICOH TYPE L Девелопер пурпурный
RICOH TYPE L Девелопер желтый
RICOH TYPE L1 Фотобарабан
