Ricoh AP3800C
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Коды ошибок
SC195
SC201
SC220
SC221
SC230
SC231
SC240
SC260
SC261
SC285
SC370
SC371
SC372
SC373
SC374
SC375
SC376
SC377
SC380
SC381
SC385
SC386
SC387
SC388
SC389
SC390
SC391
SC460-001
SC460-002
SC 461-001
SC 461-002
SC471
SC490
SC501
SC 502
SC503-01
SC503-02
SC504-01
SC504-02
SC530
SC541
SC542
SC543
SC544
SC545
SC546
SC551
SC552
SC553
SC554
SC555
SC556
SC560
SC621
SC622
SC623
SC640
SC641
SC670
SC680
SC687
SC722
SC724
SC725
SC726
SC727
SC729
SC730
SC731
SC732
SC733
SC734
SC818
SC819
SC820
SC821
SC822
SC823
SC824
SC827
SC828
SC829
SC833
SC835
SC836
SC837
SC850
SC851
SC860
SC861
SC863
SC864
SC865
SC900
SC990
SC998
Описание
| Error code: | SC195 |
| Description: | Machine serial number error The number registered for the machine serial number does not match. |
| Causes: | Comparison of the product identification code in the machine serial number (11 digits). The product identification code in the machine serial number (11 digits) does not match. |
| Remedy: | • Confirm the correct serial number of the machine in the specifications Important! WHEN SC195 OCCURS, THE SERIAL NUMBER MUST BE INPUT. PLEASE CONTACT YOUR TECHNICAL SUPERVISOR. |
| Error code: | SC201 |
| Description: | Thermal head energy pulse error The CPU detects an abnormal thermal head energy control pulse. |
| Causes: | • Defective ECU |
| Remedy: | 1. Turn the main switch off and on. 2. Check the cables. 3. Replace the polygon motor. |
| Error code: | SC220 |
| Description: | Laser Synchronization Detector Error 1: K Leading Edge: LD0 While the polygon motor is rotating normally, no synchronizing detection signal is output for LD0 black, or leading edge, even after the laser diode has been firing for 2 sec. |
| Causes: | • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB |
| Remedy: | • Harness between the laser synchronizing detector and I/F unit is disconnected, defective • Laser synchronizing detector defective • Beam not reflected in photo detection • GAVD (ASIC) on the BICU is defective • LD driver board defective • LDB defective • BICU defective • Check board connections, replace |
| Error code: | SC221 |
| Description: | Laser Synchronization Detector Error 2: K Leading Edge (Other than LD0) While the polygon motor is rotating normally, no synchronizing detection signal is output for black, leading edge for any LD other than LD0, even after the laser diode has been firing for 2 sec. |
| Causes: | • Harness between the laser synchronizing detector and I/F unit is disconnected, defective • Check all connections between LD unit, LDB, IPU • LD unit • LDB defective • IPU defective |
| Remedy: | • Beam not reflected in photo detection • GAVD (ASIC) (ASIC) on the BICU defective • LD driver defective • LDB defective • BICU defective • Check board connections, replace |
| Error code: | SC230 |
| Description: | FGATE error 1: Feedback remains HIGH for K write After the start of timing to create the black image, the PFGATE register of the GAVD (ASIC) does not assert, even after 5 sec. when: • Images are created on the drum. • MUSIC patterns are created on the transfer belt. The BICU received no feedback (LOW signal) from the LD unit to indicate that the lasers started firing at the prescribed time to create the patterns. |
| Causes: | • Cycle the machine off/on • IPU harness loose, disconnected, broken, defective • IPU defective • CK Laser unit defective |
| Remedy: | • GAVD (ASIC) on the BICU defective • PCI I/F on the IPU defective • ASIC on the IOB defective • Controller board disconnected, defective • Harness between the BICU and LDB unit disconnected, loose, or defective. • Check board connections, replace |
| Error code: | SC231 |
| Description: | FGATE error 1: Feedback remains LOW for K write After the start of timing to create the black image, the PFGATE register of the GAVD (ASIC) does not assert, even after 5 sec. when: • Images are created on the drum. • MUSIC patterns are created on the transfer belt. The BICU received a LOW feedback signal, but the signal remained LOW (indicating the lasers were still operating), even after creation of the next image should have started. |
| Causes: | • Cycle the machine off/on • IPU harness loose, disconnected, broken, defective • IPU defective • CK Laser unit defective |
| Remedy: | • GAVD (ASIC) on the BICU defective • PCI I/F on the IPU defective • ASIC on the IOB defective • Check board connections, replace |
| Error code: | SC240 |
| Description: | LD error 1: K An error is asserted at the LD error terminal of the black, yellow, magenta, or cyan LD driver after initialization of the LD because the power to the LD was higher or lower than the prescribed limit. |
| Causes: | • Worn-out LD • Disconnected or broken harness of the LD. |
| Remedy: | • LD defective due to wear, damage, short circuit • LDB harness disconnected, loose or defective |
| Error code: | SC260 |
| Description: | Laser Thermistor Error (CK) One of the following occurred: • The reading of the thermistor in the CK or YM laser unit was less than 10°C (50°F), indicating that the thermistor has disconnected. • The reading of the thermistor in the CK or YM laser unit was more than 80°C (176°F), indicating that the thermistor has shorted out. |
| Causes: | • Cycle the machine off/on • IOB harness loose, disconnected, broken, defective • CK or YM laser unit defective • IOB defective |
| Error code: | SC261 |
| Description: | LD HP sensor not switched off (for K only) After the laser beam pitch was changed, it takes more than five seconds for the HP sensor to switch off. |
| Causes: | • Defective motor • Defective sensor • Mechanical problem when switching the actuator • Brown fuse (FU81) on the Power supply unit |
| Remedy: | 1. Turn the main switch off and on. 2. Check the sensor actuator position of the LD positioning motor. 3. Replace the LD positioning motor. 4. Replace the LD home position sensor. 5. Check and/or replace the PSU. |
| Error code: | SC285 |
| Description: | MUSIC error. An error with the MUSIC occurs four times since the last time the main power was turned ON. |
| Causes: | • A PCDU is set incorrectly • ITB is set incorrectly • Execute manual process control with SP3011-2 (Density Adjustment) • MUSIC sensor harness loose, disconnected, broken, defective • MUSIC sensor defective • ITB damaged • Laser unit defective |
| Remedy: | • ITB defective • MUSIC sensors are dirty • MUSIC sensors are defective |
| Error code: | SC370 |
| Description: | TD Sensor Initialization Error (K) |
| Causes: | The TD sensor of the affected development unit could not be initialized within 2.9±0.2V. |
| Remedy: | • TD sensor harness of the affected unit defective, disconnected, or broken. Replace the TD sensor. • Replace development unit |
| Error code: | SC371 |
| Description: | TD Sensor Initialization Error (C) |
| Causes: | The TD sensor of the affected development unit could not be initialized within 2.9±0.2V. |
| Remedy: | • TD sensor harness of the affected unit defective, disconnected, or broken. Replace the TD sensor. • Replace development unit |
| Error code: | SC372 |
| Description: | TD sensor adjustment error 1: K During TD sensor initialization with SP3801, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of 3.2±0.2V |
| Causes: | The TD sensor of the affected development unit could not be initialized within 2.9±0.2V. |
| Remedy: | • Film seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective 1. Turn the machine OFF and ON. 2. Pull ouut the film seal from the black, magenta, cyan, or yellow PCU. 3. Do SP3812 001 to confirm that the developer was initialized correctly. The display should show "1111" if developer initialized correctly. 4. Check the TD sensor connector. 5. Check the TD sensor connector and harness between the TD sensor and PCU for damage. Replace it if necessary. 6. Check the drawer PCU connector. 7. Replace the TD sensor. 8. After replacing the TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC373 |
| Description: | TD sensor adjustment error 2: M During TD sensor initialization with SP3801, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of 3.2±0.2V |
| Causes: | The TD sensor of the affected development unit could not be initialized within 2.9±0.2V. |
| Remedy: | • Film seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective 1. Turn the machine OFF and ON. 2. Pull ouut the film seal from the black, magenta, cyan, or yellow PCU. 3. Do SP3812 001 to confirm that the developer was initialized correctly. The display should show "1111" if developer initialized correctly. 4. Check the TD sensor connector. 5. Check the TD sensor connector and harness between the TD sensor and PCU for damage. Replace it if necessary. 6. Check the drawer PCU connector. 7. Replace the TD sensor. 8. After replacing the TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC374 |
| Description: | TD sensor adjustment error 3: C During TD sensor initialization with SP3801, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of 3.2±0.2V |
| Causes: | TD harness sensor disconnected, loose or defective Harness between TD sensor and drawer disconnected, defective • TD sensor defective, replace the PCU Note: The TD sensor cannot be replaced independently. The PCU must be replaced if the TD sensor is defective. |
| Remedy: | • Film seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective 1. Turn the machine OFF and ON. 2. Pull ouut the film seal from the black, magenta, cyan, or yellow PCU. 3. Do SP3812 001 to confirm that the developer was initialized correctly. The display should show "1111" if developer initialized correctly. 4. Check the TD sensor connector. 5. Check the TD sensor connector and harness between the TD sensor and PCU for damage. Replace it if necessary. 6. Check the drawer PCU connector. 7. Replace the TD sensor. 8. After replacing the TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC375 |
| Description: | TD sensor adjustment error 4: Y During TD sensor initialization with SP3801, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of 3.2±0.2V |
| Causes: | The voltage reading during process control for Vsg_reg was not within the correct range (4.0±0.5V). Vsg_reg is the voltage reading of the light reflected directly from the bare surface of the ITB. |
| Remedy: | • Film seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective 1. Turn the machine OFF and ON. 2. Pull ouut the film seal from the black, magenta, cyan, or yellow PCU. 3. Do SP3812 001 to confirm that the developer was initialized correctly. The display should show "1111" if developer initialized correctly. 4. Check the TD sensor connector. 5. Check the TD sensor connector and harness between the TD sensor and PCU for damage. Replace it if necessary. 6. Check the drawer PCU connector. 7. Replace the TD sensor. 8. After replacing the TD sensor: • Do SP3801 003-006 to initialize the new black, magenta, cyan, or yellow TD sensor. • Execute SP3820 001 to do auto process control manually. |
| Error code: | SC376 |
| Description: | Vt error [C] During the image development, Vt value is less than 0.5V. |
| Causes: | • Poor connection (TD sensor outputs is less than 0.5V.) • Defective TD sensor |
| Remedy: | 1. Turn the main switch off and on. 2. Reset the related color development unit. 3. Replace the related color development unit. |
| Error code: | SC377 |
| Description: | LED Error During Vsg Adjustment |
| Causes: | ID sensor (PWM) value is greater than the threshold value (Ifsg > 27 mA) set by SP3320-15 (Default: 0) This can be caused by one or more of these conditions: • ID sensor dirty • ID sensor defective • ITB dirty |
| Remedy: | • Clean the window of the ID sensor with a clean cloth moistened with alcohol. Do not use a dry cloth. • ITB belt dirty • ITB out of position • ID sensor defective Note: • This error can occur as a result of cleaning the sensors with a dry cloth, which can cause a static charge to build up on the sensor and attract particles of paper dust. • Always clean these with a clean cloth moistened with alcohol. |
| Error code: | SC380 |
| Description: | Black development motor error When the motor speed is within the target level, the motor sends a lock signal (High to Low at CN214-5) to the BCU. SC380 is detected under the following conditions: • The Lock signal stays High 2 seconds after the motor turns on. • The Lock signal stays Low 2 seconds after the motor turns off. • The Lock signal stays High for more than 2 seconds while the motor is on. |
| Causes: | • Defective motor • Defective BCU |
| Remedy: | 1. Turn the main switch off and on. 2. Replace the motor. 3. Replace the BCU. |
| Error code: | SC381 |
| Description: | Color development motor error When the motor speed is within the target level, the motor sends a lock signal (High to Low at CN214-5) to the BCU. SC380 is detected under the following conditions: • The Lock signal stays High 2 seconds after the motor turns on. • The Lock signal stays Low 2 seconds after the motor turns off. • The Lock signal stays High for more than 2 seconds while the motor is on. |
| Causes: | • Defective motor • Defective BCU |
| Remedy: | 1. Turn the main switch off and on. 2. Replace the motor. 3. Replace the BCU. |
| Error code: | SC385 |
| Description: | ID sensor VSG adjustment error Vsg is the out of adjustment range during a process control self-check. Adjustment range: 4.0 ± 0.5V |
| Causes: | • Defective ID sensor • Dirty ID sensor • ID sensor disconnected • Dirty drum (cleaning incomplete) |
| Remedy: | 1. Turn the main switch off and on. 2. Clean the ID sensor and adjacent parts. 3. Check the drum cleaning condition. 4. Check the ID sensor connector. 5. Replace the ID sensor. |
| Error code: | SC386 |
| Description: | Development gamma error K Any of the following conditions happens three consecutive times: . When the development gamma is out of the following range: 0.3<=Y>= 6.0 . When Vk is out of the following range: -150V<=Vk>=150V . Development gamma calculation error |
| Causes: | • Unsuitable toner density • Toner supply mechanism problem • Laser exposure problem • Image transfer problem |
| Remedy: | 1. Turn the main switch off and on . 2. Check the process control self-check result (SP3-975). If the result is not “1”, fix the problem according to the table in section 4.1.2. 3. Print a full color image by disabling SC detection (SP5-809-001) and check if the image quality is OK. If the image quality is not OK, fix the problem. Then, enable the SC detection again. |
| Error code: | SC387 |
| Description: | Development gamma error Y Any of the following conditions happens three consecutive times: . When the development gamma is out of the following range: 0.3<=Y>= 6.0 . When Vk is out of the following range: -150V<=Vk>=150V . Development gamma calculation error |
| Causes: | • Unsuitable toner density • Toner supply mechanism problem • Laser exposure problem • Image transfer problem |
| Remedy: | 1. Turn the main switch off and on . 2. Check the process control self-check result (SP3-975). If the result is not “1”, fix the problem according to the table in section 4.1.2. 3. Print a full color image by disabling SC detection (SP5-809-001) and check if the image quality is OK. If the image quality is not OK, fix the problem. Then, enable the SC detection again. |
| Error code: | SC388 |
| Description: | Development gamma error C Any of the following conditions happens three consecutive times: . When the development gamma is out of the following range: 0.3<=Y>= 6.0 . When Vk is out of the following range: -150V<=Vk>=150V . Development gamma calculation error |
| Causes: | • Unsuitable toner density • Toner supply mechanism problem • Laser exposure problem • Image transfer problem |
| Remedy: | 1. Turn the main switch off and on . 2. Check the process control self-check result (SP3-975). If the result is not “1”, fix the problem according to the table in section 4.1.2. 3. Print a full color image by disabling SC detection (SP5-809-001) and check if the image quality is OK. If the image quality is not OK, fix the problem. Then, enable the SC detection again. |
| Error code: | SC389 |
| Description: | TD sensor error 1 TD sensor output was less than 0.5V, or more than 0.5V 10 times in succession. If the fax unit is installed, this SC is issued immediately. If the fax unit is not installed, this SC is issued after the prescribed number of copies has printed. |
| Causes: | • TD sensor abnormal • Poor connection of the TD sensor harness |
| Remedy: | • Replace the TD sensor. • Replace the harness of the TD sensor. |
| Error code: | SC390 |
| Description: | TD sensor error 2 The TD sensor outputs less than 0.5V or more than 4.0V 10 times consecutively during copying. Note: If the fax option is installed, this SC is issued immediately. If the fax option is not installed, this SC is issued after the prescribed number of pages is copied. |
| Causes: | • TD sensor abnormal • Poor connection of the TD sensor harness |
| Remedy: | • Replace the TD sensor. • Replace the harness of the TD sensor. |
| Error code: | SC391 |
| Description: | Development bias leak The PWM output level was detected higher than 50% after 10 consecutive samplings. |
| Causes: | • high voltage power supply board defective • High voltage power supply board (power pack) harness loose, broken. • PCU connection loose or broken |
| Remedy: | • Cycle the main power off/on • Replace the harness of the high voltage power supply board (power pack). • Replace the PCU. |
| Error code: | SC460-001 |
| Description: | Thermistor 1 error (open circuit) When the temperature detected by thermistor 1, which is at the left (fusing unit) side of the laser optics unit, is less than -30°C for 10 seconds consecutively, the BCU determines that the circuit is opened and displays this SC code. |
| Causes: | • Thermistor 1 defective • Cable connection error • BCU defect |
| Remedy: | 1. Turn the main switch off and on. 2. Check the cable connections. 3. Replace the thermistor. 4. Replace the BCU. |
| Error code: | SC460-002 |
| Description: | Thermistor 1 error (short circuit) When the temperature detected by the thermistor 1, which is at the left (fusing unit) side of the laser optics unit, is higher than 70°C for 10 seconds consecutively, the BCU determines that the circuit is shorted and displays this SC code |
| Causes: | • Thermistor 1 defective • Cable connection error • BCU defect |
| Remedy: | 1. Turn the main switch off and on. 2. Check the cable connections. 3. Replace the thermistor. 4. Replace the BCU. |
| Error code: | SC 461-001 |
| Description: | Thermistor 2 error (open circuit) When the temperature detected by the thermistor 2, which is at the right (paper feed section) side of the laser optics unit, is less than -30°C for 10 seconds consecutively, the BCU determines that the circuit is opened and displays this SC code. |
| Causes: | • Thermistor 2 defective • Cable connection error • BCU defect |
| Remedy: | 1. Turn the main switch off and on. 2. Check the cable connections. 3. Replace the thermistor. 4. Replace the BCU. |
| Error code: | SC 461-002 |
| Description: | Thermistor 2 error (short circuit) When the temperature detected by the thermistor 2, which is at the right (paper feed section) side of the laser optics unit, is higher than 70°C for 10 seconds consecutively, the BCU determines that the circuit is shorted and displays this SC code |
| Causes: | • Thermistor 2 defective • Cable connection error • BCU defect |
| Remedy: | 1. Turn the main switch off and on. 2. Check the cable connections. 3. Replace the thermistor. 4. Replace the BCU. |
| Error code: | SC471 |
| Description: | Belt Position Ready Timeout |
| Causes: | The machine could not center the belt correctly with 400 sec. after the ITB motor starting rotating the ITB. • Belt centering roller out of position • ITB encoder sensor defective • Belt centering roller sensor defective • Belt centering roller motor defective |
| Remedy: | 1. Do the procedure to clear SC471 2. Replace ITB motor rotation sensor 3. Replace belt centering roller sensor 4. Replace belt centering roller motor |
| Error code: | SC490 |
| Description: | Peltier Unit error The Abnormal Condition signal or the Peltier Unit is received 10 times. |
| Causes: | • No ITB unit in the machine • Dirty TM sensor |
| Remedy: | • Peltier Unit is defective |
| Error code: | SC501 |
| Description: | Tray 1 (tandem tray) feed error (Japan Only) • The tray 1 lift sensor does not switch ON 10 s after the tray lift motor switches ON and starts lifting the bottom plate. • When the tray lowers, the tray lift sensor does not go off within 1.5 sec. • The lower limit sensor of the tandem tray does not detect the lower limit within 10 sec. |
| Causes: | • Tray lift motor harness disconnected, loose, defective • Paper or other obstacle trapped between tray and motor • Tray lift sensor disconnected, damaged • Lower limit sensor disconnected, damaged • Pick-up solenoid disconnected, blocked by an obstacle |
| Remedy: | • Tray lift motor harness disconnected, loose, defective • Paper or other obstacle trapped between tray and motor • Tray lift sensor disconnected, damaged • Lower limit sensor disconnected, damaged • Pick-up solenoid disconnected, blocked by an obstacle |
| Error code: | SC 502 |
| Description: | Paper Tray 2 error When the tray lift motor is turned on, if the upper limit is not detected within 10 seconds, the machine asks the user to reset the tray. If this condition occurs three consecutive times, the SC is generated. |
| Causes: | • Defective paper lift sensor • Defective tray lift motor • Defective bottom plate lift mechanism |
| Remedy: | 1. Turn the main switch off and on. 2. Check if the bottom plate smoothly moves up and down manually. 3. Check and/or replace the paper lift sensor. 4. Check and/or replace the tray lift motor. |
| Error code: | SC503-01 |
| Description: | 3rd Tray Lift Error (Paper Feed Unit PB3250) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-02 |
| Description: | 3rd Tray Descent Error (Paper Feed Unit PB3250) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position, and the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC504-01 |
| Description: | Paper Feed Tray Lift Motor Error (Tray 4) After the paper feed tray 4 is set, paper feed tray lift sensor does not turn on within 10 seconds. This SC is issued if a problem is detected four times consecutively. |
| Causes: | • Bottom plate of the paper feed tray defective • Connector disconnected or defective • Drive transmission of the paper feed tray lift motor defective • Paper feed tray lift motor defective • Main board defective |
| Remedy: | • Bottom plate of the paper feed tray defective Check the bottom plate of the paper feed tray. If the bottom plate does not move smoothly, repair or replace the paper feed tray. • Connector disconnected or defective Reconnect the following connector. Then perform a conduction inspection. If there is no conduction, replace the connector. • Paper Feed Tray Lift Motor – Main Board connector • Drive transmission of the paper feed tray lift motor defective Check the gears. If any gears are damaged, replace them. • Paper feed tray lift motor defective Replace the paper feed tray lift motor. • Main board defective Replace the main board. |
| Error code: | SC504-02 |
| Description: | Paper Feed Tray Error (Tray 4) The error signal is detected for 2 seconds consecutively after the paper feed motor is activated. |
| Causes: | • Connector defective or disconnected • Drive transmission of the paper feed motor defective • Paper feed motor defective • Main board defective |
| Remedy: | • Connector defective or disconnected Reconnect the following connector. Then perform a conduction inspection. If there is no conduction, replace the connector. • Paper Feed Motor – Main Board connector • Drive transmission of the paper feed motor defective Check the gears. If any gears are damaged, replace them. • Paper feed motor defective Replace the paper feed motor. • Main board defective Replace the main board. |
| Error code: | SC530 |
| Description: | Fan error 1: fusing cooling fan motor. The BICU does not receive the lock signal 5 seconds after the fusing unit fan switches ON. |
| Causes: | • Disconnected or defective motor harness. • Defective LSU fan motor |
| Remedy: | • Fusing cooling fan disconnected, defective • BICU defective |
| Error code: | SC541 |
| Description: | Heating roller thermistor 1 error 1: Poor connection. The temperature measured by the heating roller thermistor does not reach 130°C after 10 tries and 65 sec. have elapsed. |
| Causes: | • Disconnected thermistor • Defective harness connection |
| Remedy: | • Heating roller thermistor harness connection loose, disconnected, defective • Defective heating roller thermistor |
| Error code: | SC542 |
| Description: | Heating roller thermistor 1 error 2: No warmup. After the main switch is turned ON or the cover is closed, the heating roller temperature does not reach the ready temperature within 2 sec. after the heater switches ON. -or- If the roller was below 45°C, the heating roller did not reach the ready temperature 2 sec. after reaching 45°C. Note: Thermistor 2 stops monitoring the temperature once Thermistor 1 detects ready temperature. |
| Causes: | • Defective thermistor • Incorrect power supply input at the main power socket • Defective fusing lamp |
| Remedy: | • Thermistor is bent, installed incorrectly • Defective heating roller thermistor • Heating roller fusing lamp broken Do SP5810 to cancel the SC fusing code. |
| Error code: | SC543 |
| Description: | Heating roller thermistor 1 error 3: Software - High temperature. The thermistor detected a temperature over 230°C. |
| Causes: | • Defective I/O control (EGB) • Defective EGB |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature out of control Do SP5810 to cancel the SC fusing code. |
| Error code: | SC544 |
| Description: | Heating roller thermistor 1 error 4: Hardware - High temperature. The thermistor detected a temperature over 260°C. |
| Causes: | The machine detected the CPU port LOW twice at 100 ms intervals and issued this SC. This check is always done to check for overheating, even if SC543 does not detect the problem. |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC545 |
| Description: | Heating roller thermistor 1 error 5: Lamp remains ON. After hot roller reaches warmup temperature, the fusing lamps remained ON at full capacity for 25 sec. after reaching the warmup temperature while the hot roller was not rotating. |
| Causes: | • Deformed thermistor • Thermistor not in the correct position • Defective fusing lamp |
| Remedy: | • Thermistor damaged, or out of position • Fusing lamp disconnected, broken |
| Error code: | SC546 |
| Description: | Heating roller thermistor 2 error 1: Thermistor disconnected. The temperature measured by the heating roller thermistor does not reach 0°C after 45 sec. and remains over this temperature for 10 readings. |
| Causes: | Unstable connector contact of fusing thermistor |
| Remedy: | • Loose connection of the heating roller thermistor • Defective heating roller thermistor |
| Error code: | SC551 |
| Description: | Pressure roller thermistor error 1. The temperature measured by the pressure roller thermistor does not reach 0°C for 200 sec. |
| Causes: | In the condition of relay ON, the end thermistor on the fusing detects less than 0 degrees Celsius for more than 5 seconds. |
| Remedy: | • Loose connection of the pressure roller thermistor • Defective pressure roller thermistor • Defective BICU Do SP5810 to cancel the SC fusing code. |
| Error code: | SC552 |
| Description: | Pressure roller thermistor error 2. After the main switch is turned ON or the cover is closed, the heating roller temperature does not reach the ready temperature within 2 sec. after the heater switches ON. -or- If the roller was below 45°C, the heating roller did not reach the ready temperature 2 sec. after reaching 45°C. Note: Thermistor 2 stops monitoring the temperature once Thermistor 1 detects ready temperature. |
| Causes: | • Defective or deformed non-contact thermistor • Incorrect power supply input at the main power socket |
| Remedy: | • Pressure roller thermistor harness loose, disconnected, defective • Pressure roller thermistor defective |
| Error code: | SC553 |
| Description: | Pressure roller thermistor error 3: Software -High temperature. The thermistor detected a temperature over 220°C. |
| Causes: | • Defective main board • Defective PSU |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC554 |
| Description: | Pressure roller thermistor error 4: Hardware - High temperature. The thermistor detected a temperature over 230°C. |
| Causes: | • Defective main board • Defective PSU • Defective fusing unit |
| Remedy: | • TRIAC short • IOB defective • BICU defective • Fusing temperature control is erratic Do SP5810 to cancel the SC fusing code. |
| Error code: | SC555 |
| Description: | Pressure roller thermistor error 5: Lamp remains ON. After hot roller reaches warmup temperature, the pressure roller fusing lamp remains for 6 sec. while the hot roller is not rotating. |
| Causes: | The fusing lamp reached the warm-up temperature and then attained fusing temperature (full power), but remained on after paper passed through the fusing unit (hot roller was not rotating). |
| Remedy: | • Thermistor damaged, or out of position • Fusing lamp disconnected, broken Do SP5810 to cancel the SC fusing code. |
| Error code: | SC556 |
| Description: | Heating roller thermistor 2 error 5: Lamp remains ON. After hot roller reaches warmup temperature, the pressure roller fusing lamp remains for 6 sec. while the hot roller is not rotating. |
| Causes: | More than 1 degree Celsius temperature difference (between Center – End thermistor) is detected for 1.5 seconds 5 times in a row. |
| Remedy: | • Thermistor damaged, or out of position • Fusing lamp disconnected, broken |
| Error code: | SC560 |
| Description: | Low input voltage (-21 and -27 model only) |
| Causes: | When the input voltage is extremely low (Lower than 140V). |
| Remedy: | • Can be reset by turning the power OFF/ON. • Use high quality power supply. • Execute "Fuser SC Reset" after solving a fusing unit problem. Otherwise, the machine will continue to issue this SC code and cannot be operated. |
| Error code: | SC621 |
| Description: | Mailbox-to-Finisher communication error. Communication between the mailbox and finisher is interrupted. An ACK/NCK signal was not received within 100 ms after a data frame is sent and 3 retries failed. |
| Causes: | The UART generated an error when the finisher was connected. |
| Remedy: | • Connection cable between mailbox and finisher disconnected, defective • Finisher main board defective • BICU defective • PSU defective |
| Error code: | SC622 |
| Description: | LCT communication error. Communication between the copier and LCT is interrupted. An ACK/NCK signal was not received within 100 ms after a data frame is sent and 3 retries failed. |
| Causes: | • Paper tray control board defective • BCU defective • IOB defective • Paper tray-main machine connection error |
| Remedy: | • Connection cable between the LCT and copier is disconnected, defective • LCT main board defective • BICU defective • PSU defective |
| Error code: | SC623 |
| Description: | Duplex unit communicatio n error While the BCU communicates with an optional unit, an SC code is displayed if one of following conditions occurs. 1. The BCU receives a signal which is generated by the peripherals only just after the main switch is turned on. 2. When the BCU does not receive an OK signal from a peripheral 100ms after sending a command to it. The BCU resends the command. The BCU does not receive an OK signal after sending the command 3 times. |
| Causes: | • Cable problems • BCU problems • PSU problems in the machine • Duplex control board problem |
| Remedy: | 1. Turn the main switch off and on. 2. Check if the cable of the duplex inverter unit is properly connected. 3. Replace the PSU if no power is supplied to the peripherals. 4. Replace the duplex control board in the inverter unit. |
| Error code: | SC640 |
| Description: | Engine-to-Controller Communication Error CTL This is a checksum error. |
| Causes: | •X PCI hardware error |
| Remedy: | •X Cycle the machine off/on |
| Error code: | SC641 |
| Description: | Engine-Controller Communication Error: No Response |
| Causes: | There was no response to a frame sent from The Controller Board To the engine. |
| Remedy: | • Cycle the machine off/on. |
| Error code: | SC670 |
| Description: | Engine startup error. • Engine does not respond within 30 s after power ON. • Engine down detected suddenly during power ON and warmup. |
| Causes: | The engine failed to communicate with the firmware. Firmware update failure. |
| Remedy: | • BICU installation incorrect • BICU defective • Sudden communication reset occurred between the BICU and the controller. |
| Error code: | SC680 |
| Description: | BICU-MUSIC communication error. The main CPU fails to communicate with the MUSIC CPU within 5 sec. and three attempts failed. |
| Causes: | • Toner cartridge memory chip loose connection • Memory chip problem • Memory chip cable wiring problem |
| Remedy: | • Toner cartridge ID chip harness disconnected, defective • Toner cartridge ID chip defective • Toner cartridge installed incorrectly • Toner cartridge defective • UART communication failure; replace the BICU |
| Error code: | SC687 |
| Description: | Memory address command error. The BICU does not receive a memory address command from the controller 120 seconds after paper is in the position for registration. |
| Causes: | The BICU did not receive a memory address command from the controller within the prescribed time after the paper reached the registration sensor. |
| Remedy: | • BICU-Controller connection loose, defective • BICU defective • Controller defective |
| Error code: | SC722 |
| Description: | Finisher SR3210 Error |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor for which the SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is damaged. 3. Check if the motor runs, is properly driven, has no overloads, and the sensors turn OFF/ON correctly.Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724 |
| Description: | Finisher stapler hammer motor error. Stapling does not finish within the prescribed time after the staple hammer motor turns ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The motor that lowers and raises the positioning roller above the stapling tray not operating. |
| Remedy: | • Stapler hammer motor overloaded due to obstruction, jammed staple, number of sheets exceeds limit for stapling • Stapler hammer motor disconnected, defective • Staple hammer motor HP sensor disconnected, defective |
| Error code: | SC725 |
| Description: | Finisher exit guide plate motor error. After moving away from the guide plate position sensor, the exit guide is not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The motor that opens and closes the exit guide at the shift tray exit is not operating correctly. |
| Remedy: | • Guide plate motor disconnected, defective • Guide plate motor overloaded due to obstruction • Guide plate position sensor disconnected, defective |
| Error code: | SC726 |
| Description: | Shift jogger motor 1 error. The sides fences do not retract within the prescribed time after the shift jogger motor switches ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | The drag roller arm with the sponge roller did not return to its home position within the prescribed time. |
| Remedy: | • Shift jogger motor disconnected, defective • Shift jogger motor overloaded due to obstruction • Shift jogger HP sensor disconnected, defective |
| Error code: | SC727 |
| Description: | Shift jogger motor 2 error. The side fences do not retract within the prescribed time after the shift jogger motor switches ON. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | • Motor harness disconnected, loose, defective • Motor defective • Motor overload • HP defective |
| Remedy: | • Motor harness disconnected, loose, defective • Motor defective • Motor overload • HP defective |
| Error code: | SC729 |
| Description: | Finisher punch motor error The punch home position is not detected within 250 ms after the punch clutch turns on. |
| Causes: | • Loose connection • Defective punch H.P. sensor • Defective punch clutch • Defective punch hole motor |
| Remedy: | 1. Turn the main switch off and on. 2. Check if the connectors of sensor, clutch and/or motor are properly connected. 3. Replace the punch H.P. sensor. 4. Replace the punch clutch. 5. Replace the punch hole motor. |
| Error code: | SC730 |
| Description: | Finisher Tray 1 shift motor error. The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. |
| Causes: | • Shift tray HP sensor of the upper tray disconnected, defective • Shift tray motor of the upper tray is disconnected, defective • Shift tray motor of the upper tray overloaded due to obstruction |
| Remedy: | • Shift tray HP sensor of the upper tray disconnected, defective • Shift tray motor of the upper tray is disconnected, defective • Shift tray motor of the upper tray overloaded due to obstruction |
| Error code: | SC731 |
| Description: | Proof (upper) tray exit motor error Finishers (D512/D513) |
| Causes: | Motor drive board output abnormal, or short circuit detected on the board. The 1st failure issues this SC code. |
| Remedy: | • Motor disconnected, defective • Finisher connection to motor loose, defective • Motor blocked by an obstruction • Motor defective |
| Error code: | SC732 |
| Description: | Shift tray exit motor error Finishers (D512/D513) |
| Causes: | The shift tray exit motor is not operating. |
| Remedy: | • Motor harness disconnected or defective • Motor is blocked by an obstruction • Motor defective • Finisher main board defective |
| Error code: | SC733 |
| Description: | Stapler exit motor error Finishers (D512/D513) |
| Causes: | The stapler exit motor is not operating. |
| Remedy: | • Motor harness disconnected or defective • Motor is blocked by an obstruction • Motor defective • Finisher main board defective |
| Error code: | SC734 |
| Description: | Proof tray junction gate motor error Finishers (D512/D513) |
| Causes: | The proof tray JG HP sensor did not detect the junction gate at (or out of) its home position within 2 s. |
| Remedy: | • Proof junction gate HP sensor dirty • Sensor harness or connector disconnected or defective • Proof junction gate motor harness or connector disconnected or defective • Sensor defective • Motor defective • Finisher main board defective |
| Error code: | SC818 |
| Description: | Watchdog error. While the system program is running, a bus hold or interrupt program goes into an endless loop, preventing any other programs from executing. |
| Causes: | • System program defective; switch off/on, or change the controller firmware if the problem cannot be solved • Controller board defective • Replace the peripheral device |
| Remedy: | • System program defective; switch OFF/ON, or change the controller firmware if the problem cannot be solved • Controller board defective • Controller option malfunction |
| Error code: | SC819 |
| Description: | Fatal kernel error. Due to a control error, a RAM overflow occurred during system processing. One of the following messages was dis |
| Causes: | • Controller board defective |
| Remedy: | • System program defective • Controller board defective • Optional board defective • Replace controller firmware 0x696e init died 0x766d vm_pageout: Virtual Memory is full 4361 Cache Error NOTE: For more details about this SC code error, execute SP5990 to print an SMC report so you can read the error code. The error code is not displayed on the operation panel. |
| Error code: | SC820 |
| Description: | Controller Error |
| Causes: | Unexpected error. |
| Remedy: | Cycle the machine off/on. |
| Error code: | SC821 |
| Description: | Self-diagnostic error 1: ASIC The ASIC provides the central point for the control of bus arbitration for CPU access, for option bus and SDRAM access, for SDRAM refresh, and for management of the internal bus gate. |
| Causes: | • ASIC (controller board defective) |
| Error code: | SC822 |
| Description: | Self-diagnostic error 2: HDD |
| Error code: | SC823 |
| Description: | USB/ Network Device Error An interface error in the USB connection or NIB connection occurs. |
| Causes: | • Controller board detective |
| Remedy: | 1. Replace the controller board. |
| Error code: | SC824 |
| Description: | Self-diagnostic error 4: NVRAM NVRAM device does not exist, NVRAM device is damaged, NVRAM socket damaged |
| Causes: | • Controller board detective |
| Remedy: | • NVRAM defective • Controller board defective • NVRAM backup battery exhausted • NVRAM socket damaged |
| Error code: | SC827 |
| Description: | On-Board Memory Check Error An on-board memory check error at power-on occurs. |
| Causes: | • Controller board detective |
| Remedy: | 1. Replace the controller board. |
| Error code: | SC828 |
| Description: | Self-diagnostic error 7: ROM • Measuring the CRC for the boot monitor and operating system program results in an error. • A check of the CRC value for ROMFS of the entire ROM area results in an error. |
| Causes: | A firmware type error or checksum error occurred. |
| Remedy: | • Software defective • Controller board defective • ROM defective NOTE: For more details about this SC 833, SC834 error, execute SP5990 to print an SMC report so you can read the error code. The error code is not displayed on the operation panel. The additional error codes (0F30, 0F31, etc. are listed in the SMC report. |
| Error code: | SC829 |
| Description: | Self-diagnostic error 5: Optional RAM Verify error for optional RAM. |
| Causes: | • Make sure that the resident RAM is installed in the correct slot. • Make sure the optional RAM is installed in the correct slot (Slot 0) |
| Remedy: | 1. Turn the main switch off and on. 2. Replace the RAM DIMM. 3. Replace the controller board. |
| Error code: | SC833 |
| Description: | Self-diagnostic error 8: Engine I/F ASIC |
| Remedy: | 0F30 0F31 ASIC (Mandolin) for system control could not be detected. After the PCI configuration, the device ID for the ASIC could not be checked. • Replace the mother board 0F41 The read/write check done for resident RAM on the mother board could not be done correctly. • Replace the mother board 50B1 Could not initialize or read the bus connection. • Check for loose connections at the mother board. • Replace the mother board 50B2 Value of the SSCG register is incorrect. • Check for loose connections at the mother board. • Replace the mother board |
| Error code: | SC835 |
| Description: | Self-Diagnostic Error: Centro device Loopback test error. |
| Causes: | • Loopback connector not detected • IEEE1284 connector defective • ACU board defective |
| Remedy: | 1. Turn the main switch off and on. 2. Check the connection between the Centronics connector and loop-back connector. 3. Reconnect the loop-back connector. 4. Replace the controller. |
| Error code: | SC836 |
| Description: | Self-diagnostic Error: Resident Font ROM The resident font ROM returned an error during the self-diagnostic test. |
| Causes: | • Defective ACU board |
| Remedy: | 1. Turn the main switch off and on. 2. Replace the standard ROM-DIMM. |
| Error code: | SC837 |
| Description: | Self-diagnostic Error: Optional Font ROM The optional font ROM returned an error during the self-diagnostic test. |
| Causes: | • Defective ACU board |
| Remedy: | 1. Turn the main switch off and on. 2. Replace the optional ROM-DIMM. |
| Error code: | SC850 |
| Description: | Net I/F error. • Duplicate IP addresses. • Illegal IP address. • Driver unstable and cannot be used on the network. |
| Causes: | • IP address setting incorrect • Ethernet board defective • Controller board defective |
| Remedy: | • IP address setting incorrect • Ethernet board defective • Controller board defective |
| Error code: | SC851 |
| Description: | IEEE 1394 I/F error. Driver setting incorrect and cannot be used by the 1394 I/F. |
| Causes: | Driver setting incorrect and cannot be used by the 1394 I/F. |
| Remedy: | • NIB (PHY), LINK module defective; change the Interface Board • Controller board defective |
| Error code: | SC860 |
| Description: | HDD startup error at main power ON. • HDD is connected but a driver error is detected. • The driver does not respond with the status of the HDD within 30 s. |
| Causes: | HDD is connected but a driver error is detected, or the driver did not respond with the status of the HDD within 30 s. |
| Remedy: | • HDD is not formatted • Label name input during formatting is corrupted; format the hard disk again • HDD is defective |
| Error code: | SC861 |
| Description: | HDD re-try failure. At power ON with the HDD detected, power supply to the HDD is interrupted, after the HDD is awakened from the sleep mode, the HDD is not ready within 30 s. |
| Causes: | At power on with the HDD detected, power supply to the HDD is interrupted, after the HDD is awakened from the sleep mode, the HDD is not ready within 30 s. |
| Remedy: | • Harness between HDD and board disconnected, defective • HDD power connector disconnected • HDD defective • Controller board defective |
| Error code: | SC863 |
| Description: | HDD data read failure. The data written to the HDD cannot be read normally, due to bad sectors generated during operation. |
| Causes: | The data written to the HDD cannot be read normally, due to bad sectors generated during operation. |
| Remedy: | • HDD defective Note: If the bad sectors are generated at the image partition, the bad sector information is written to NVRAM, and the next time the HDD is accessed, these bad sectors will not be accessed for read/write operation. |
| Error code: | SC864 |
| Description: | HDD data CRC error. During HDD operation, the HDD cannot respond to an CRC error query. Data transfer did not execute normally while data was being written to the HDD. |
| Causes: | During HDD operation, the HDD cannot respond to an CRC error query. Data transfer did not execute normally while data was being written to the HDD. |
| Remedy: | • HDD defective |
| Error code: | SC865 |
| Description: | HDD access error. HDD responded to an error during operation for a condition other than those for SC863, 864. |
| Causes: | HDD responded to an error during operation for a condition other than those for SC863, 864. |
| Remedy: | • HDD defective. |
| Error code: | SC900 |
| Description: | Electrical total counter error. The total counter contains something that is not a number. |
| Causes: | The total counter contains data that is not a number. |
| Remedy: | • NVRAM incorrect type • NVRAM defective • NVRAM data scrambled • Unexpected error from external source |
| Error code: | SC990 |
| Description: | Software error 2 The software performs an unexpected function and the program cannot continue. |
| Causes: | An unexpected operation was encountered by the software. |
| Remedy: | • Software defective, re-boot 1) Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2) If you press the zero key on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991, including the software file name, line number, and so on. 1) is the recommended method, because another SC could write over the information for the previous SC. |
| Error code: | SC998 |
| Description: | Application cannot start Register processing does not operate for an application within 60 s after the machine power is turned ON. No applications not start correctly, and all end abnormally. |
| Causes: | Register processing did not execute for an application within 60 sec. after the machine was switched on. No applications start correctly, and all end abnormally. |
| Remedy: | • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly. |
Парткод
Название
RICOH TYPE 3800F Блок фотобарабана черный
RICOH TYPE 3800G Блок подачи масла
RICOH TYPE 3800H Ролики подачи
RICOH TYPE 3800A Блок фотобарабана цветной CMY
RICOH TYPE 3800B Блок проявки цветной CMY
RICOH TYPE 7000B Блок проявки цветной CMY
RICOH TYPE 3800C Блок термозакрепления (печка)
RICOH TYPE 3800D Блок проявки черный
RICOH TYPE 7000D Блок проявки черный
RICOH TYPE 3800E Бункер для отработанного тонера
RICOH TYPE K Скрепки с картриджем
RICOH TYPE K Скрепки (3 упаковки)
RICOH TYPE 205/105 Тонер-картридж черный
RICOH TYPE 105 Тонер-картридж желтый
RICOH TYPE 105 Тонер-картридж пурпурный
RICOH TYPE 105 Тонер-картридж голубой
