Ricoh CL800
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Коды ошибок
221
240
310
311
380
381
382
383
384
385
386
387
388
440
441
442
481
490
515
516
517
520
521
530
531
532
540
541
542
543
544
545
546
547
610
611
612
622
623
624
660
670
680
681
818
819
820
821
822
823
824
827
828
829
838
850
851
853
854
855
856
857
860
861
863
864
865
866
867
868
870
900
920
921
990
991
992
998
Описание
| Error code: | 221 |
| Description: | Laser synchronizing detection error: start position [K]: LD1 The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally. |
| Causes: | • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB |
| Remedy: | 1. Check the connectors. 2. Replace the laser-synchronizing detector. 3. Replace the LDB. 4. Replace the BCU. |
| Error code: | 240 |
| Display: | Service call 240: Error |
| Description: | LD error |
| Causes: | The IPU (EGB) detects a problem at the LD unit. |
| Remedy: | • Worn-out LD • Disconnected or broken harness of the LD. 1. Replace the laser optics unit. |
| Error code: | 310 |
| Display: | Close cover 310: Top cover open |
| Description: | Printer engine cover open. |
| Causes: | 1) Check if top cover is open. 2) Check if cover switch is proper. |
| Remedy: | Close top cover. Close side cover. Replace cover switch. |
| Error code: | 311 |
| Description: | Potential sensor calibration error 2 During drum potential sensor calibration, the drum potential sensor output voltage does not meet specification when test voltages (–100V, –800V) are applied to the drum. |
| Causes: | • Potential sensor defective • Potential sensor harness disconnected • Potential sensor connector defective or disconnected • IOB defective • OPC connector defective • Development power pack defective |
| Remedy: | 1. Check if the charge cleaning HP sensor is correctly set or the sensor bracket is not bent. 2. Check the harness connection of sensor and motor. 3. Replace the charge cleaning HP sensor. 4. Replace the charge cleaning motor. |
| Error code: | 380 |
| Display: | Open front cover 380: Paper jam |
| Description: | Paper jam during paper feed from cassette 1, 2, 3, 4 or 5 |
| Causes: | Check miss-feed in duplex unit. |
| Remedy: | Remove miss-fed paper and set cassette. Check/replace cassette 1, 2, 3, 4, or 5. |
| Error code: | 381 |
| Display: | Open top cover 381: Paper jam |
| Description: | Paper jam detected between black ID and fuser |
| Causes: | 1) Check paper jam between yellow ID and fuser. 2) Check fuser unit load. |
| Remedy: | Remove jammed paper. Replace fuser unit. |
| Error code: | 382 |
| Display: | Open top cover 382: Paper jam |
| Description: | Paper jam detected in fuser or during paper ejection from fuser. |
| Causes: | 1) Check paper jam in fuser and between yellow ID and fuser. 2) Check if paper ejection switch is proper. |
| Remedy: | Remove jammed paper. Replace paper ejection switch. |
| Error code: | 383 |
| Display: | Open top cover 383: Paper jam |
| Description: | Paper jam detected when paper started to enter duplex print unit. |
| Causes: | Check paper jam in duplex unit or at entrance. |
| Remedy: | Remove jammed paper. Check/replace duplex unit. |
| Error code: | 384 |
| Description: | K development clutch error |
| Causes: | • Loose connection • Defective development clutch • Defective input output device • Defective BCU |
| Error code: | 385 |
| Description: | Y development solenoid error |
| Causes: | • Loose connection • Incorrect installation of the front cover • Defective input output device • Defective BCU |
| Remedy: | Fuser unit jam occurs immediately after the power is turned on. Paper path of the fuser unit Check if paper is not jammed in the paper path. Remove the jammed paper. Check the sensor levers of the fuser IN sensor and the fuser EXIT sensor. Check if shape and movement of the sensor levers have any abnormality or not. Replace the fuser unit. Check the detection condition of the sensor signal. Confirm that the sensor signals are normally detected by using the [SWITCH SCAN] function of the self-diagnostic mode. Replace the CU/PU board (ME2 PCB) or connection cable. Check the output signal level of the fuser IN sensor and the fuser EXIT sensor. Check for the following signals at the FUSER2 10 connector of the CU/PU board. Pin-8: Fuser IN sensor Pin-11: Fuser EXIT sensor Confirm that the above signal levels change when the sensor lever is operated. Replace the fuser unit. Check the power voltages supplied to the fuser IN sensor, fuser EXIT sensor. Check the 5V power voltage at the FUSER2 10 connector of the CU/PU board (ME2 PCB). 9pin: 5V power supply 7,10pin: 0VL Replace the CU/ PU board (ME2 PCB) Fuser unit jam occurs at the way of paper path. Fuser motor Confirm that the fuser motor works normally by using the [Motor & Clutch Test] of the selfdiagnostic mode. Remove the fuser and visually check the rotate of roller and gear. Replace the CU/ PU board (ME2 PCB) or fuser motor or fuser unit. Detected temperatures of the fuser belt and the backup roller Check temperatures detected at the fuser belt and the backup roller in the self-diagnostic mode. Has abnormally low (lower than the room temperature) or high (250°C) temperature been detected? Replace the fuser unit, relay board (P6Z PCB) or CU/PU board. Fuser motor drive cable Check the connection condition of the cables. Check if the DCHEAT connector 4 of the CU/ PU board is connected in the halfway only or not, and check if the connector is inserted in a slanted angle or not. Check also that cables are assembled without any abnormality. Also check the connector connected with the fuser motor in the same manner. Replace the cable with the normal cable that normalizes the connection condition. |
| Error code: | 386 |
| Description: | M development solenoid error |
| Causes: | • Loose connection • Incorrect installation of the front cover • Defective input output device • Defective BCU |
| Error code: | 387 |
| Description: | C development solenoid error |
| Causes: | • Loose connection • Incorrect installation of the front cover • Defective input output device • Defective BCU |
| Error code: | 388 |
| Description: | Quenching error: K. The drum potential sensor for a color detects 2.0V (Vd: 400V) or more for 0.3 seconds after the charge corona wire has turned off. |
| Causes: | • Disconnected or broken harness of the quenching lamp • Dirty surface of the quenching lamp glass |
| Remedy: | 1. Check the harness or harness connection. 2. Clean the surface of the quenching lamp glass. |
| Error code: | 440 |
| Description: | Transfer Output Error. A high voltage feedback voltage of less than 0.5 V was detected for 200 ms. |
| Causes: | • High voltage cable disconnected, damaged • T/S power pack defective |
| Error code: | 441 |
| Description: | Image transfer unit motor error When the motor is ON, the machine monitors the lock signals every 100 ms. If the High status occurs 20 times consecutively, the machine judges that the motor is not rotating correctly. |
| Causes: | Motor overload. Defective motor. Loose connection. Broken harness. Shorted 24 V fuse on the PSU. Defective interlock systeme PSU. |
| Remedy: | • Replace the motor. • Reconnect the connector. • Replace the harness. • Shorted 24 V fuse on the PSU. • Repair the interlock system |
| Error code: | 442 |
| Description: | Image transfer belt contact motor error The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates. |
| Causes: | Motor overload. Defective motor. Loose connection. Disconnected harness. Shorted 24 V fuse on the PSU. Defective interlock system. Defective IOB. |
| Remedy: | • Replace the motor. • Reconnect the connector. • Replace the harness. • Shorted 24 V fuse on the PSU. • Replace the interlock switch. • Replace the IOB. |
| Error code: | 481 |
| Description: | OPC belt sensor error |
| Causes: | • Defective OPC belt unit • Dirty OPC belt • Loose connection • Defective OPC belt sensor • Defective input output device • Defective BCU |
| Error code: | 490 |
| Display: | Set 490: No paper in MP tray (* stands for A4 B4, etc.) |
| Description: | ITB (Image Transfer Belt) Unit Set Error |
| Causes: | The TM sensor does not detect the reflection from the ITB. |
| Remedy: | • No ITB unit in the machine • Dirty TM sensor 1. Check the installation of the ITB unit. 2. Clean the TM sensor.S |
| Error code: | 515 |
| Display: | ERROR 515 DETECTION ERROR |
| Description: | DADF belt should be replaced |
| Causes: | • Rear fence motor defective or poor connection • Paper or other obstacle interfering with operation of the sensors • Paper or other obstacle trapped between tray and motor • Motor mechanical overload due to obstruction • Return sensor or HP sensor defective or dirty Note • This problem will not issue the SC code on the operation panel. • The machine will prompt the operator to reset tray by opening and closing it. • If the problem persists, the machine will display again and the tray cannot be used. |
| Error code: | 516 |
| Display: | ERROR 516 MEDIA SET POSITION L |
| Description: | DADF feed rollers should be replaced |
| Causes: | • Loose connection between the BCU and the duplex unit controller board |
| Remedy: | 1. Check the media setting position. 2. Perform cleaning of the media width sensor. 3. Execute [#TEST PAPER SENSOR]. |
| Error code: | 517 |
| Description: | Replace exposure lamp |
| Causes: | • One of the fuses on the duplex unit controller has blown. NOTE: The fuses prevent excess electricity from flowing into the motors. |
| Remedy: | 2/1 Optional Cassette Unit error, or 2/1 Optional Cassette Unit other than this printer`s option is installed |
| Error code: | 520 |
| Description: | Replace optics filter |
| Causes: | • Physical obstruction blocking motor • Motor harness damaged, defective • Motor defective |
| Error code: | 521 |
| Description: | Replace particle filter |
| Causes: | • Physical obstruction blocking motor • Motor harness damaged, defective • Motor defective |
| Error code: | 530 |
| Description: | LSU Fan Motor Error |
| Causes: | A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively, this SC is issued. |
| Remedy: | • Disconnected or defective motor harness. • Defective LSU fan motor 1. Check or replace the motor harness. 2. Replace the LSU fan motor. |
| Error code: | 531 |
| Description: | Fusing Fan Motor Error |
| Causes: | A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively, this SC is issued. |
| Remedy: | • Disconnected or defective motor harness. • Defective LSU fan motor 1. Check or replace the motor harness. 2. Replace the fusing fan motor. |
| Error code: | 532 |
| Description: | IH coil fan error The machine does not detect the fan motor lock signal for 2 seconds while the IH coil fan turns on. |
| Causes: | • Disconnected harness • Overload on the IH coil fan motor • Defective IH coil fan motor • Defective IOB |
| Remedy: | 1. Check or replace the harness. 2. Replace the IH coil fan. 3. Replace the IOB. |
| Error code: | 540 |
| Description: | Fusing/Paper exit motor error At the fusing delivery brushless motor, the lock signal is monitored every 100 ms. If the High status occurs consecutively 20 times, it is determined as a failure to rotate properly. |
| Causes: | Motor overload. Defective motor. Loose connection. Broken harness. Shorted 24 V fuse on the PSU. Defective interlock system. |
| Remedy: | • Replace the motor. • Reconnect the connector. • Replace the harness. • Shorted 24 V fuse on the PSU. • Repair the interlock system. |
| Error code: | 541 |
| Description: | Thermistor Error |
| Causes: | The thermistor output is less than 0°C for 7 seconds. |
| Remedy: | • Disconnected thermistor • Defective harness connection 1. Check the harness connection of the thermistor. 2. Replace the fusing unit. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 542 |
| Description: | Print Ready Temperature Error |
| Causes: | • The heating roller temperature increase during a set time is not correct. • The fusing temperature does not reach the print ready temperature within a set time after the fusing lamp has turned on. |
| Remedy: | • Defective thermistor • Incorrect power supply input at the main power socket • Defective fusing lamp 1. Check the voltage of the wall outlet. 2. Replace the fusing unit 3. Replace the fusing lamp. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 543 |
| Description: | High Temperature Detection Error |
| Causes: | This SC is issued if one of following conditions occurs: • The thermistor (center) detects 255?XC or thermistor (end) detects 245?XC. • The thermistor (center) detects a 3?XC increment or more for five seconds at 220?XC or more or the thermistor (end) detects a 4?XC increment or more for five seconds at 210?XC or more.ne |
| Remedy: | • Defective I/O control (EGB) • Defective EGB 1. Replace the EGB • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 544 |
| Description: | Fusing Temperature: Error 2 (Hardware Detection) The fusing thermistor that monitors the temperature of the hot roller detected a fusing temperature of 235oC (455oF), due to a Triac short which interfered with fusing temperature control. |
| Causes: | • MCU defective • PSU defective • Fusing unit defective |
| Error code: | 545 |
| Description: | Heating Lamp Full-Power Error |
| Causes: | The fusing lamp is fully-powered for a certain time while the fusing unit stays in the stand-by mode and is not rotating. |
| Remedy: | • Deformed thermistor • Thermistor not in the correct position • Defective fusing lamp 1. Replace the fusing unit. 2. Replace the fusing lamp. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 546 |
| Description: | Fusing Temperature: Error 4 The machine detected that the fusing temperature was fluctuating out of range for more than 60 sec. (7 readings detected temperature fluctuating more than ±20C) |
| Causes: | • Thermistor connection loose, disconnected, defective • Hot roller thermistor not positioned correctly • Fusing lamp connections loose, disconnected, defective • MCU defective |
| Error code: | 547 |
| Description: | Zero Cross Error |
| Causes: | The zero cross signal is not detected for three seconds even though the fusing lamp relay is on after turning on the main power or closing the front door. |
| Remedy: | • Defective fusing lamp relay 1. Turn the main power switch off and on. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. The power should be turned off and on after the recovery procedure. |
| Error code: | 610 |
| Display: | ERROR 610 NOT FILLUP |
| Description: | Mechanical counter error: Bk This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1". |
| Causes: | • Disconnected mechanical counter • Defective mechanical counter |
| Remedy: | 1. Check or replace the mechanical counter. |
| Error code: | 611 |
| Display: | ERROR 611 Case Weight |
| Description: | Mechanical counter error: FC This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1". |
| Causes: | • Disconnected mechanical counter • Defective mechanical counter |
| Remedy: | 1. Check or replace the mechanical counter. |
| Error code: | 612 |
| Display: | ERROR 612 INK LVL LOW |
| Description: | BICU - ADF communication/command abnormal A command that cannot be executed was sent from the main machine to the ADF. |
| Causes: | • A software error, result of an abnormal procedure. |
| Remedy: | Enter the cartridge weight from "CART WEIGHT" menu of "SET UP". |
| Error code: | 622 |
| Description: | Paper Bank communication error An error occurs during line connection. A communication error report is received from the UART. |
| Causes: | The paper bank`s control board is faulty. Defective BCU/IOB. The paper bank`s connection is faulty. |
| Remedy: | • Reconnect the paper bank cables. • Replace the BCU. • Replace the paper bank. • Turn the main power switch off and on. |
| Error code: | 623 |
| Description: | 2nd Paper Bank communication error An error code is issued from the paper bank unit. |
| Causes: | Loose connection. Defective paper bank. |
| Remedy: | • Reconnect the connector. • Replace the paper bank. • Turn the main power switch off and on. |
| Error code: | 624 |
| Description: | 4th Paper Bank (option) communication error This SC is not issued for this machine. When a communication error signal between the 3rd paper bank and 4th paper bank is received. |
| Causes: | • Loose or disconnected connector |
| Remedy: | Check the connection between the main machine and paper feed unit. |
| Error code: | 660 |
| Description: | Timer error The machine fails to read the internal timer. |
| Causes: | • Defective engine firmware |
| Remedy: | Update the engine firmware to the latest version. |
| Error code: | 670 |
| Description: | Engine startup error The MCU failed to respond within the prescribed time when the machine was turned on. |
| Causes: | • Connections between MCU and controller board are loose, disconnected, or damaged • MCU defective • Controller board defective |
| Error code: | 680 |
| Description: | BCU error |
| Causes: | • Defective BCU |
| Remedy: | 1. Replace the EEPROM. 2. Replace the engine control board. |
| Error code: | 681 |
| Description: | Toner bottle ID: Communication error -01 D Device ID is not identified: K -02 D Device ID is not identified: M -03 D Device ID is not identified: C -04 D Device ID is not identified: Y -06 D Channel error: K -07 D Channel error: M -08 D Channel error: C -09 D Channel error: Y -11 D Device error: K -12 D Device error: M -13 D Device error: C -14 D Device error: Y -16 D Communication interruption (an error during communication): K -17 D Communication interruption (an error during communication): M -18 D Communication interruption (an error during communication): C -19 D Communication interruption (an error during communication): Y -21 D Communication time-out: K -22 D Communication time-out: M -23 D Communication time-out: C -24 D Communication time-out: Y -26 D Device operation suspended (logically suspended): K -27 D Device operation suspended (logically suspended): M -28 D Device operation suspended (logically suspended): C -29 D Device operation suspended (logically suspended): Y -31 D The requested buffer is full: K -32 D The requested buffer is full: M -33 D The requested buffer is full: C -34 D The requested buffer is full: Y -36 D No error code: K -37 D No error code: M -38 D No error code: C -39 D No error code: Y |
| Causes: | Communication error occurs when the toner bottle ID starts to communicate with the toner bottle ID receptor. Retry of toner bottle ID communication fails three times after the machine has detected the toner bottle ID communication error. • 01-04 Damaged memory chip data • 06-09 Disconnected interface • 11-14 No memory chip on the toner cartridge • 16-9, 21-24, 26-39 Caused by noise • 31-34, 36-39 Software problem • Replace the toner bottle detection board. • Replace the toner cartridge. • Turn the main power switch off and on. |
| Error code: | 818 |
| Display: | SYSTEM HALT (*) 818 : FW/EEP SIZE |
| Description: | Watch-dog error While the system program is running, other processes do not operate at all. |
| Causes: | • Defective controller • Software error |
| Remedy: | 1. Replace the controller. |
| Error code: | 819 |
| Display: | SYSTEM HALT (*) 819 : FW/HROM SIZ |
| Description: | Service Cycle Power |
| Causes: | • Incorrect combination of EGB and controller board. • An unexpected error occurs in the EEPROM on the controller board. |
| Remedy: | • Controller board defective 1. Install the correct EGB and controller boards for this machine. 2. Replace the controller boardng fan |
| Error code: | 820 |
| Description: | Self-Diagnostic Error: CPU The CPU returned an unexpected error during the self-diagnostic test. |
| Causes: | • Controller board defective • Insufficient memory • Expanded memory defective |
| Error code: | 821 |
| Description: | Self-diagnostic error 2: ASIC The ASIC provides the central point for the control of bus arbitration for CPU access, for option bus and SDRAM access, for SDRAM refresh, and for management of the internal bus gate. |
| Causes: | • Controller board defective |
| Remedy: | For more details about this SC code error, execute SP5990 to print an SMC report so that you can read the error code. The error code is not displayed on the operation panel. |
| Error code: | 822 |
| Description: | Self-diagnostic error 3: HDD An error occurred when the self-check was performed when the machine was switched on after the HDD was replaced. (The diagnostic command was issued to the HDD device but the result was an error). |
| Causes: | • HDD defective • HDD harness disconnected, defective • Controller board defective |
| Error code: | 823 |
| Description: | USB/ Network Device Error |
| Causes: | An interface error in the USB connection or NIB connection occurs. |
| Remedy: | • Controller board detective 1. Replace the controller board. |
| Error code: | 824 |
| Display: | XY MOVE CTRL |
| Description: | EEPROM Error |
| Causes: | An EEPROM check error at power-on occurs. |
| Remedy: | • Controller board detective 1. Replace the controller board. |
| Error code: | 827 |
| Display: | SYSTEM HALT (*) 827 : FW/PRN MDL |
| Description: | On-Board Memory Check Error |
| Causes: | An on-board memory check error at power-on occurs. |
| Remedy: | • Controller board detective 1. Replace the controller board. |
| Error code: | 828 |
| Display: | SYSTEM HALT (*) 828 : FW/SV MDL |
| Description: | ROM Checksum Error |
| Causes: | A ROM checksum error at power-on occurs. |
| Remedy: | 1. Replace the controller board. |
| Error code: | 829 |
| Display: | SYSTEM HALT (*) 829 : FW/ERASE TIMEOV |
| Description: | Self-diagnostic Error 9: Optional RAM The optional RAM returned an error during the self-diagnostic test. |
| Causes: | • Replace the optional memory board • Controller board defective |
| Error code: | 838 |
| Display: | SYSTEM HALT (*) 838 : FW/SV MDL |
| Description: | Self-diagnostic Error 10: Clock Generator A verify error occurred when setting data was read from the clock generator via the I2C bus. |
| Causes: | • Replace the controller board |
| Error code: | 850 |
| Description: | Net I/F error Duplicate IP addresses. Illegal IP address. Driver unstable and cannot be used on the network |
| Causes: | • IP address setting incorrect • NIB (PHY) board defective • Controller board defective |
| Remedy: | Turn the main switch off and on. |
| Error code: | 851 |
| Description: | IEEE 1394 I/F Error IEEE1394 cannot be used due to a faulty driver setting or poor I/F connection. |
| Causes: | • Faulty PCI connection • IEEE1394 board defective • Controller board defective |
| Error code: | 853 |
| Description: | Wireless LAN Error 1 During machine start-up, the machine can access the board that holds the wireless LAN, but not to the wireless LAN card. |
| Causes: | • Wireless LAN card missing (was removed) |
| Error code: | 854 |
| Description: | Wireless LAN Error 2 During machine operation, the machine can get access to the board that holds the wireless LAN, but not to the wireless LAN card (802.11b or Bluetooth). |
| Causes: | • Wireless LAN card missing (was removed) |
| Error code: | 855 |
| Description: | Wireless LAN error 3 An error was detected on the wireless LAN card. |
| Causes: | • Wireless LAN card defective • Wireless LAN card connection incorrect |
| Error code: | 856 |
| Description: | Wireless LAN error 4. An error was detected on the wireless LAN board. |
| Causes: | • Wireless LAN board defective • PCI connector to MB loose |
| Error code: | 857 |
| Description: | USB I/F Error The USB driver is not stable and caused an error. |
| Causes: | • Poor USB card connection • Replace the controller board |
| Error code: | 860 |
| Description: | HDD startup error at power on HDD is connected but a driver error is detected. -or- The driver does not respond with the status of the HDD within 30 s. |
| Causes: | • HDD is not initialized • Level data corrupted • HDD is defective |
| Error code: | 861 |
| Description: | HDD re-try failure At power on the HDD was detected. Power supply to the HDD was interrupted after the system entered the energy save mode, but after the HDD was awakened from the energy save mode it did not return to the ready status within 30 sec. |
| Causes: | • Harness between HDD and controller board disconnected, defective • HDD power connector disconnected • HDD defective • Controller board defective |
| Error code: | 863 |
| Description: | HDD data read failure The data written to the HDD cannot be read normally, due to bad sectors generated during operation. |
| Causes: | • HDD defective |
| Remedy: | • If the bad sectors are generated at the image partition, the bad sector information is written to NVRAM. • The next time the HDD is accessed, these bad sectors will not be accessed for read/write operation. The HDD will probably require replacement soon. |
| Error code: | 864 |
| Description: | HDD data CRC error. During HDD operation, the HDD cannot respond to a CRC error query. Data transfer did not execute normally while data was being written to the HDD. |
| Causes: | • HDD defective |
| Error code: | 865 |
| Description: | HDD access error HDD responded to an error during operation for a condition other than those for SC863, 864. |
| Causes: | • HDD defective |
| Error code: | 866 |
| Description: | SD card error 1: Confirmation error The machine detected an electronic license error in the application on the SD card in the controller slot immediately after the machine was turned on. |
| Causes: | • Program missing from the SD card |
| Error code: | 867 |
| Description: | SD card error 2: SD card removed The SD card in the boot slot when the machine was turned on was removed while the machine was on. |
| Causes: | • Insert the SD card • Turn the machine’s power off/on |
| Error code: | 868 |
| Description: | SD card error 3: SD card access An error occurred while an SD card was used. |
| Causes: | • SD card not inserted correctly • SD card defective • Controller board defective • To reformat the SC card, use SD Formatter Ver 1.1. |
| Error code: | 870 |
| Description: | Address book data error Address book data on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network. The address book data cannot be read from the HDD or SD card where it is stored, or the data read from the media is defective. |
| Causes: | • Turn the machine power off/on. If this does not solve the problem, do the Procedure below. • HDD defective |
| Remedy: | 1. Do SP5846-50 (UCS Settings – Initialize all Directory Info.) to reset all address book data. 2. After 3 sec. reformat the HDD with SP5821-1. 3. Turn the main power switch off/on. |
| Error code: | 900 |
| Description: | RIP Software |
| Remedy: | 1 Printer POR Turn the printer off and on several times. If Error Code 900 continues to display, go to step 2. 2 System board Turn the machine off and on several times, waiting a few minutes between power on and power off. If Error Code 900 continues to display, go to step 3. 3 Factory defaults Restore factory defaults. See “EP Defaults”. This resets the non-critical areas of the user NVRAM. If Error Code 900 continues to display, go to step 4. 4 Sub error codes With Error Code 900 displayed, press and 2. Record the complete list of Sub Error Codes on the display, then call your next level of support or call Toshba. |
| Error code: | 920 |
| Display: | Power Off/on 920: Error |
| Description: | Fuser Error |
| Causes: | • Software defective • Turn the machine power off/on, or change the controller firmware • Insufficient memory |
| Remedy: | Indicates that the fuser is below temperature when printing. 1 Fuser lamp (incorrect lamp/ 925 Service Error) Install the correct voltage and wattage lamp or fuser assembly. See “Fuser assembly removal”. If the correct fuser lamp is installed and the 925 error remains, the fuser may have reached standby temperature too quickly. Check that the line voltage is not exceeding the maximum rating for the printer. 2 Fuser lamp fuser top cover assembly Observe the lamp through the left side frame. If the lamp does not come on, do the following: • Remove the redrive assembly. • Remove the fuser assembly, disconnect the LVPS to fuser AC cable from the fuser assembly, and remove the fuser. See “Fuser assembly removal” • Verify that the lamp is installed correctly. If correct, check the continuity of the fuser top cover assembly by verifying the lamp contacts on the right contact assembly. If incorrect, check continuity of the fuser lamp. If incorrect, replace the lamp. If correct, replace the fuser top cover assembly. 3 LVPS LVPS to fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Measure the AC line voltage between the two connectors on the fuser end of the LVPS to fuser AC cable. If the voltage is incorrect, turn the power off, and remove the LVPS. Measure the AC line voltage between pins CN1-1 and CN1-3 on the board. If correct, check the continuity of the LVPS to fuser AC cable. If incorrect, replace the cable. If the AC line voltage at CN1 is incorrect, check fuse F2. If the fuse is blown, replace the fuse. If the fuse is not blown, replace the LVPS assembly. |
| Error code: | 921 |
| Display: | Power Off/on 921: Error |
| Description: | Fuser Error |
| Causes: | • The font is not on the SD card |
| Remedy: | Indicates that the fuser is below standby temperature when the printer is idle. 1 Fuser lamp (incorrect lamp/ 925 Service Error) Install the correct voltage and wattage lamp or fuser assembly. See “Fuser assembly removal”. If the correct fuser lamp is installed and the 925 error remains, the fuser may have reached standby temperature too quickly. Check that the line voltage is not exceeding the maximum rating for the printer. 2 Fuser lamp fuser top cover assembly Observe the lamp through the left side frame. If the lamp does not come on, do the following: • Remove the redrive assembly. • Remove the fuser assembly, disconnect the LVPS to fuser AC cable from the fuser assembly, and remove the fuser. See “Fuser assembly removal” • Verify that the lamp is installed correctly. If correct, check the continuity of the fuser top cover assembly by verifying the lamp contacts on the right contact assembly. If incorrect, check continuity of the fuser lamp. If incorrect, replace the lamp. If correct, replace the fuser top cover assembly. 3 LVPS LVPS to fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Measure the AC line voltage between the two connectors on the fuser end of the LVPS to fuser AC cable. If the voltage is incorrect, turn the power off, and remove the LVPS. Measure the AC line voltage between pins CN1-1 and CN1-3 on the board. If correct, check the continuity of the LVPS to fuser AC cable. If incorrect, replace the cable. If the AC line voltage at CN1 is incorrect, check fuse F2. If the fuse is blown, replace the fuse. If the fuse is not blown, replace the LVPS assembly. |
| Error code: | 990 |
| Display: | Inspection is required. 990 : Error |
| Description: | <device> |
| Causes: | • Firmware defective: re-boot • Update firmware |
| Remedy: | Indicates an equipment check condition has occurred in the specified device, but the device is unable to identify the exact component failure. Note: <device> can be one of the following: duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. |
| Error code: | 991 |
| Description: | <device> Card |
| Causes: | Software defective, re-boot |
| Remedy: | The specified device has detected an equipment check in its system card. Note: <device> can be one of the following: duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. |
| Error code: | 992 |
| Description: | Temperature/Humidity Sensor Error |
| Causes: | • Turn the main power switch off/on. • Go into the SP mode. Do SP7901 to display details about SC992 (software file name, line number, and variable), and inform your supervisor of the results. |
| Remedy: | 1 Is connector CN18 on the CK1 daughter card board connected properly? Go to step 2. Plug the connector in securely. 2 Replace the temperature and humidity sensor (a component of the paper feed gear). Did this fix the problem? Problem solved. Replace the printer controller board. |
| Error code: | 998 |
| Description: | Tray Elevator Motor Error |
| Causes: | • Software bug • A RAM or DIMM option needed for the application not installed, or not installed correctly • Controller board defective |
| Remedy: | 1 Are the connectors CN4 at the tray elevator motor and connector PJ4 on the finisher control board properly connected? Go to step 2. Properly connect the connectors. 2 Make sure that the finisher set switch is activated. Power the printer off. Measure for approximately +24 V dc (–10%) between pins 1 and 2 of connector CN4 at the tray elevator motor. Power the printer on and observe the voltage meter during the first 12 seconds of power up. Is +24 V dc present while the printer is powering up? Replace the tray elevator motor. Go to step 3. 3 Disconnect CN4 at the tray elevator motor. Disconnect PJ4 on the finisher control board. Measure for continuity between CN4 pin 1 and PJ4 pin 7. Measure for continuity between CN4 pin 2 and PJ4 pin 8. Is there continuity in both locations? Go to step 4. Replace the cable. 4 Measure for +24 V dc (–10%) between pins 1 and 2 on connector PJ6. Is +24 V dc present? Replace the finisher control board. Replace the finisher power supply. |
Название
RICOH TYPE 140 Блок формирования изображения
RICOH TYPE 140 Туба для отработанного тонера
RICOH TYPE 140 Тонер-картридж черный
RICOH TYPE 140 Тонер-картридж голубой
RICOH TYPE 140 Тонер-картридж пурпурный
RICOH TYPE 140 Тонер-картридж желтый
