Ricoh MPC2011SP

Общие характеристики
Печать фотографий
Размещение	настольный
Цветность печати	цветная
Телефон
Факс
Технология печати	лазерная
Тип	лазерный/светодиодный
Макс. формат	A3
Область применения	малый офис
Число страниц в месяц	20 000
Тип устройства	МФУ
Копир
Сканер
Печать без полей
Пигментные чернила
Система непрерывной подачи чернил
Количество цветов	4
Двусторонняя печать
Прямая печать
Макс, длина отпечатка	420
Время разогрева	19
Макс, ширина отпечатка	297
Макс, разрешение для ч/б печати
По X	1 200
По Y	1 200
Скорость ч/б печати
A4	20
Время выхода первого отпечатка
Цветн,	7,7
Ч/б	5,5
Макс, количество копий за цикл	999
Шаг масштабирования	0,01
Значение масштаба
Минимальное	0,25
Максимальное	4
Макс, разрешение (ч/б)
По Y	600
По X	600
Стандарт TWAIN
Отправка изображения по e-mail
Стандарт WIA
Слайд-адаптер
Тип сканера	планшетный/протяжный
Оттенки серого	256
Макс. формат оригинала	A3
Макс, размер сканирования
По Y	420
По X	297
Разрешение сканера
По Х	600
Скорость сканирования
Цветн,	54
Ч/б	54
Количество картриджей	4
Печать на:
Рулоне
CD/DVD
Фотобумаге
Этикетках
Пленках
Глянцевой бумаге
Конвертах
Матовой бумаге
Карточках
Плотность бумаги
Максимальная	300
Минимальная	52
PC Fax
Цветной
Автоответчик
Caller ID
АОН
Проводная трубка
Беспроводная трубка
Спикерфон
Стандарт DECT
Языки управления
PPDS
PostScript 3
PostScript 2
PostScript	опционально
PCL 5c
PCL 5e
PCL 6
PDF
Подача бумаги
Стандартная	1 200
Максимальная	2 300
Вывод бумаги
Максимальный	500
Брошюровщик
Сортер
Электронная сортировка
Сортировка со сдвигом
Степлер
LPT
Bluetooth
Wi-Fi 802.11n
Wi-Fi
FireWire (IEEE 1394)
RS-232
Инфракрасный порт
AirPrint
USB
Ethernet (RJ-45)
Веб-интерфейс
Устройство для чтения карт памяти
Версия USB	2,0
Поддержка карт памяти
Secure Digital
Емкость жесткого диска	250
Объем памяти	1 536
Макс, объем памяти	1 536
Работа от аккумулятора
Экран
Поддержка ОС
DOS
Windows
Mac OS
Linux
Потребляемая мощность
При работе	1 700
В режиме ожидания	56,6
Ширина	587
Высота	913
Вес	81
Глубина	685

Error code:	SC101-01
Description:	CIS Error: Front Side The peak white level is less than the prescribed value.
Causes:	• CIS is defective. • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty.
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean the white guide plate. 2. Reset/clean the CIS and white plate in the scanner. 3. Replace the units in the following order: • Original front side CIS • Engine board • PSU/Signal harness

Error code:	SC101-02
Description:	Lamp Error (Detecting the lighting error) The white level peak did not reach the prescribed threshold when the white guide plate was scanned. Error detection timing; During the scanner adjustment (detecting the lighting error) at the time of applying power source for scanner (when the main power is turned ON).
Causes:	• Condensation in scanner unit • Connector disconnected • Scanner Carriage defective • BiCU defective • Harness defective • White Guide Plate dirty or attachment fault • IOB defective
Remedy:	Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the connector. Reconnect the following connectors; • Scanner Carriage – BiCU connector • SBU – LEDB connector (SBU side connector on the scanner carriage) • BiCU – IOB harness 2. Check the white guide plate (exposure glass). Check the white guide plate attached to the exposure glass. If the white guide plate is in an unusual state, replace the white guide plate. 3. Scanner carriage defective Replace the scanner carriage. 4. BiCU defective Replace the BiCU. 5. Harness defective Replace the following harnesses. • Scanner Carriage – BiCU harness • BiCU – IOB harness 6. IOB defective Replace the IOB.

Error code:	SC102-00
Description:	LED Illumination Adjustment Error: Front Side The white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments.
Causes:	• CIS is defective. • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty.
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean the white guide plate. 2. Reset/clean the CIS and white plate in the scanner. 3. Replace the units in the following order: • Original front side CIS • Controller board • PSU/Signal harness

Error code:	SC120-00
Description:	Scanner HP Error 1 The scanner HP sensor does not detect the scanner leaving the home position (sensor does not go OFF).
Causes:	• MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty.
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if there is any foreign object on surface of the scanner HP sensor, or the DF position scanning sensor. 2. Reconnect the harnesses of the scanner HP sensor, or the DF position scanning sensor. 3. Replace the scanner HP sensor, or the DF position scanning sensor. Since it cannot be determined which one is defective from the SC, execute the Input check (SP 5-803-202 DF position scanning sensor) to check the state of the sensor.

Error code:	SC121-00
Description:	Scanner HP Error 2 The scanner HP sensor does not detect the scanner leaving the home position (sensor does not go ON).
Causes:	• MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty.
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if there is any foreign object on surface of the scanner HP sensor, or the DF position scanning sensor. 2. Reconnect the harnesses of the scanner HP sensor, or the DF position scanning sensor. 3. Replace the scanner HP sensor, or the DF position scanning sensor. Since it cannot be determined which one is defective from the SC, execute the Input check (SP 5-803-202 DF position scanning sensor) to check the state of the sensor.

Error code:	SC141-00
Description:	Black Level Correction Error: Front Side The automatic adjustment has failed to correct the black level to the permissible range.
Causes:	• CIS is defective. • MPU is defective. • Power/signal harness is defective.
Remedy:	1. Clean/reset the connector. 2. Replace the units in the following order: • CIS • Engine board • PSU/Signal harness

Error code:	SC142-00
Description:	White Level Correction Error: Front Side The automatic adjustment has failed to correct the white level to the permissible range.
Causes:	• CIS is defective. • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty.
Remedy:	1. Clean/reset the CIS and white plate. 2. Replace the units in the following order: • CIS • Engine board • PSU/Signal harness

Error code:	SC144-00
Description:	Scanner Communication Error: Front Side Cannot correctly establish communication with the MPU(SoC-AFE)
Causes:	• Communication error with MPU (SoC-AFE) • PSU is defective.
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean/reset the connector. 2. Replace the units in the following order: • Engine board • PSU/Signal harness

Error code:	SC161-01
Description:	IPU error (LSYNC error)
Causes:	When turning the power on or when recovering from energy saving mode, the machine performs a BICU self-diagnostic test. If it detects an error, it reports an IPU (LSUNC) error. • Defective IPU or BICU (or bad connection between the ASIC and the LEO, LSYNC Abnormal, etc) • Faulty cable connection between the SBU and IPU (or BICU).
Remedy:	• Check the connection between SBU and IPU (BICU) • Replace the IPU (BICU)

Error code:	SC161-02
Description:	IPU error (RI response error)
Causes:	Detecting an error on access to the RI. Defective IPU (BICU, ICTL) or RI abnormal performance, etc
Remedy:	Replace the IPU (BICU)

Error code:	SC165-00
Description:	Copy data security card error
Causes:	The optional copy data security card (also called “ICIB”) was not installed, even though the illegal copy function setting was done at initialization, or the ICIB was judged defective, the ICIB was judged defective when the machine was powered on or returned from low power mode. Note: This is the SD card that holds the firmware for the prohibit copy function that stops copying of currency, bank bonds, etc.
Remedy:	• ICIB not installed • ICIB not installed correctly

Error code:	SC195-00
Description:	Machine serial number error Comparison of the product identification code in the machine serial number (11 digits).
Causes:	The product identification code in the machine serial number (11 digits) does not match.
Remedy:	Re-enter the machine serial number.

Error code:	SC201-00
Description:	Polygon motor error XSCRDY signal (polygon ready) error
Causes:	• Disconnection or connection fault of I/F harness to polygon motor driver • Polygon motor or polygon motor driver malfunction • Polygon motor drive pulse is not outputted normally (polygon control unit peripherals). • XSCRDY signal monitoring cannot be performed (polygon control unit peripherals).
Remedy:	• Turn the power off/on • Replace the LSU or polygon motor • Replace the polygon harness • Replace the IPU board

Error code:	SC202-00
Description:	Polygon Motor: ON Timeout Error After the polygon motor turned on, or within the specified time (sec.) after the rpm’s changed, the motor did not enter READY status.
Causes:	• The interface harness to the polygon motor driver damaged or not connected correctly. • Polygon motor or polygon motor driver defective • Polygon motor drive pulse cannot be output correctly. (Polygon controller) • XSCRDY signal observation failing (Polygon controller)
Remedy:	1. Turn the main power OFF/ON. 2. Reconnect the connectors between LD unit and IPU. 3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU. 4. Replace the LD unit (Polygon mirror motor). 5. Replace the harness between the LD unit and IPU. 6. Replace the IPU. 7. Replace the PSU (or fuses on PSU).

Error code:	SC203-00
Description:	Polygon Motor: OFF Timeout Error The XSCRDY signal (polygon ready) never becomes inactive (H) within 3 sec. after the polygon motor went OFF.
Causes:	• The interface harness to the polygon motor driver damaged or not connected correctly. • Polygon motor or polygon motor driver defective • Polygon motor drive pulse cannot be output correctly. (Polygon controller) • XSCRDY signal observation failing (Polygon controller)
Remedy:	1. Turn the main power OFF/ON. 2. Reconnect the harness between LD unit and IPU. 3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU. 4. Replace the LD unit (Polygon mirror motor). 5. Replace the harness between the LD unit and IPU. 6. Replace the IPU. 7. Replace the PSU (or fuses on PSU).

Error code:	SC204-00
Description:	Polygon Motor: XSCRDY Signal Error During polygon motor rotation, the XSCRDY signal was inactive (H) for longer than one rotation of the polygon.
Causes:	• The interface harness to the polygon motor driver damaged or not connected correctly. • Polygon motor or polygon motor driver defective
Remedy:	1. Turn the main power OFF/ON. 2. Reconnect the connectors between LD unit and IPU. 3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU. 4. Replace the LD unit (Polygon mirror motor). 5. Replace the harness between the LD unit and IPU. 6. Replace the IPU. 7. Replace the PSU (or fuses on PSU).

Error code:	SC220-01
Description:	Leading Edge: LD1 synchronization detection error: Bk. The leading edge LD1 synchronization detection signal of the corresponding color was not output within 100 ms while the polygon mirror motor was operating at normal speed. Details: • When a synchronization detection error flag is asserted to VTEC status register. • After the polygon turned on, the CPU monitored for error flags in 100 ms cycles and detected an error flag.
Causes:	• The interface harness to the synchronization detection unit damaged or not connected correctly. • Synchronization detection board defective • Beam does not enter photodetector.. • Abnormality around VTEC • LDB defective • BCU defective • Large main scan magnification rate
Remedy:	• Cycle the machine off/on. • Replace the LSU board. • Replace the IPU board. • Replace the BCU board. • Correct the main scan magnification SP* * SP2-184-006 through 009 = 269600 SP2-102-001,007 = 123 SP2-102-016 through 025 = 0 • Adjust SP2-184-006 through 009 while checking the images until the values of SP2-102-001,007 become 123 ± 30.

Error code:	SC220-04
Description:	Leading Edge: LD1 synchronization detection error: Ye. The leading edge LD1 synchronization detection signal of the corresponding color was not output within 100 ms while the polygon mirror motor was operating at normal speed. Details: • When a synchronization detection error flag is asserted to VTEC status register. • After the polygon turned on, the CPU monitored for error flags in 100 ms cycles and detected an error flag.
Causes:	• The interface harness to the synchronization detection unit damaged or not connected correctly. • Synchronization detection board defective • Beam does not enter photodetector.. • Abnormality around VTEC • LDB defective • BCU defective • Large main scan magnification rate
Remedy:	• Cycle the machine off/on. • Replace the LSU board. • Replace the IPU board. • Replace the BCU board. • Correct the main scan magnification SP* * SP2-184-006 through 009 = 269600 SP2-102-001,007 = 123 SP2-102-016 through 025 = 0 • Adjust SP2-184-006 through 009 while checking the images until the values of SP2-102-001,007 become 123 ± 30.

Error code:	SC230-01
Description:	FGATE ON error: Bk. The FGATE signal did not turn ON within 200 msec after the writing process of the corresponding color started. Details: The PFGATE register of PATMOS not asserted within 200 msec after the writing process started.
Causes:	• PATMOS defective • Image processing ASIC defective • BCU, controller board not connected correctly or defective • Harness between IPU and LDB defective
Remedy:	• Cycle the machine off/on. • Replace the IPU board. • Replace the BCU board. • Replace the controller board. • Replace the LDB harness.

Error code:	SC230-02
Description:	FGATE ON error: Cy. The FGATE signal did not turn ON within 200 msec after the writing process of the corresponding color started. Details: The PFGATE register of PATMOS not asserted within 200 msec after the writing process started.
Causes:	• PATMOS defective • Image processing ASIC defective • BCU, controller board not connected correctly or defective • Harness between IPU and LDB defective
Remedy:	• Cycle the machine off/on. • Replace the IPU board. • Replace the BCU board. • Replace the controller board. • Replace the LDB harness.

Error code:	SC230-03
Description:	FGATE ON error: Ma. The FGATE signal did not turn ON within 200 msec after the writing process of the corresponding color started. Details: The PFGATE register of PATMOS not asserted within 200 msec after the writing process started.
Causes:	• PATMOS defective • Image processing ASIC defective • BCU, controller board not connected correctly or defective • Harness between IPU and LDB defective
Remedy:	• Cycle the machine off/on. • Replace the IPU board. • Replace the BCU board. • Replace the controller board. • Replace the LDB harness.

Error code:	SC230-04
Description:	FGATE ON error: Ye. The FGATE signal did not turn ON within 200 msec after the writing process of the corresponding color started. Details: The PFGATE register of PATMOS not asserted within 200 msec after the writing process started.
Causes:	• PATMOS defective • Image processing ASIC defective • BCU, controller board not connected correctly or defective • Harness between IPU and LDB defective
Remedy:	• Cycle the machine off/on. • Replace the IPU board. • Replace the BCU board. • Replace the controller board. • Replace the LDB harness.

Error code:	SC231-01
Description:	FGATE OFF error: Bk. The FGATE signal did not turn OFF within 200 msec after the writing process of the corresponding color ended. The FGATE signal did not turn OFF when the next job of the corresponding color started. Details: • The PFGATE register of PATMOS not negated within 200 msec after the writing process ended. • The PFGATE register of PATMOS still asserted from the previous job when the next writing process started.
Causes:	• PATMOS defective • Image processing ASIC defective
Remedy:	• Cycle the machine off/on. • Replace the IPU board.

Error code:	SC231-02
Description:	FGATE OFF error: Cy. The FGATE signal did not turn OFF within 200 msec after the writing process of the corresponding color ended. The FGATE signal did not turn OFF when the next job of the corresponding color started. Details: • The PFGATE register of PATMOS not negated within 200 msec after the writing process ended. • The PFGATE register of PATMOS still asserted from the previous job when the next writing process started.
Causes:	• PATMOS defective • Image processing ASIC defective
Remedy:	• Cycle the machine off/on. • Replace the IPU board.

Error code:	SC231-03
Description:	FGATE OFF error: Ma. The FGATE signal did not turn OFF within 200 msec after the writing process of the corresponding color ended. The FGATE signal did not turn OFF when the next job of the corresponding color started. Details: • The PFGATE register of PATMOS not negated within 200 msec after the writing process ended. • The PFGATE register of PATMOS still asserted from the previous job when the next writing process started.
Causes:	• PATMOS defective • Image processing ASIC defective
Remedy:	• Cycle the machine off/on. • Replace the IPU board.

Error code:	SC231-04
Description:	FGATE OFF error: Ye. The FGATE signal did not turn OFF within 200 msec after the writing process of the corresponding color ended. The FGATE signal did not turn OFF when the next job of the corresponding color started. Details: • The PFGATE register of PATMOS not negated within 200 msec after the writing process ended. • The PFGATE register of PATMOS still asserted from the previous job when the next writing process started.
Causes:	• PATMOS defective • Image processing ASIC defective
Remedy:	• Cycle the machine off/on. • Replace the IPU board.

Error code:	SC240-01
Description:	LD error: Bk. When two errors were detected consecutively while monitoring the VTEC for LD error registers in 350msec intervals after LD initialization. Details: The VTEC LD error flag was detected twice consecutively when the LD turned on after initialization.
Causes:	• LD degradation (LD broken, shift of output characteristics etc.) • LD driver defective • VTEC defective • The interface harness damaged or not connected correctly. • Large main scan magnification rate
Remedy:	• Cycle the main power off/on. • Replace the IPU board. • Replace the LSU board. • Replace the LD unit. • Replace the harness. • Correct the main scan magnification SP* * SP2-184-006 through 009 = 269600 SP2-102-001,007 = 123 SP2-102-016 through 025 = 0 Adjust SP2-184-006 through 009 while checking the images until the values of SP2-102-001,007 become 123 ± 30.

Error code:	SC240-04
Description:	LD error: Ma • If LD error terminal of LD driver of corresponding color is asserted after LD initialization. • If an error is detected during initialization of P-MAC which detects Ith/Ieta of LD of corresponding color.
Causes:	• LD degradation (LD broken, shift of output characteristics etc.) • The interface harness damaged or not connected correctly. • LD driver defective
Remedy:	• Cycle the main power off/on • Replace the LD unit • Replace the harness • Replace the IPU board

Error code:	SC272-01
Description:	LD Driver Communication Error If the value is not same when the machine reads and writes the same registration at the machine start-up. If the communication parity retries three consecutive times, the SC is generated.
Causes:	• CPU defective • IPU defective • BCU defective • Harness defective
Remedy:	• Cycle the main power off/on. • Replace the laser unit. • Replace the harness. • Replace the IPU board.

Error code:	SC272-02
Description:	G-MAC communication error: Cy In view of parity, 3 retries were performed
Causes:	• IPU defective • Harness defective • LDB defective
Remedy:	• Cycle the main power off/on • Replace the LD unit • Replace the harness • Replace the IPU board

Error code:	SC272-03
Description:	G-MAC communication error: Ma In view of parity, 3 retries were performed
Causes:	• IPU defective • Harness defective • LDB defective
Remedy:	• Cycle the main power off/on • Replace the LD unit • Replace the harness • Replace the IPU board

Error code:	SC272-04
Description:	G-MAC communication error: Ye In view of parity, 3 retries were performed
Causes:	• IPU defective • Harness defective • LDB defective
Remedy:	• Cycle the main power off/on • Replace the LD unit • Replace the harness • Replace the IPU board

Error code:	SC272-10
Description:	LD driver communication error: Other LD voltage does not satisfy the specified voltage (5 V).
Causes:	• BCU defective (LD5V Power error) • LDB defective (LD drive error) • LDB connector defective (loose, broken) • Interlock switch defective
Remedy:	1. Turn the main power OFF/ON. 2. Reconnect the connectors between LDB and IPU. 3. Replace the IPU. 4. Replace the LD unit. 5. Replace the harness between LDB and IPU. 6. Replace the interlock switch.

Error code:	SC285-00
Description:	MUSIC error The results of MUSIC pattern reading failed 4 times while the machine is turned ON. Details: • When MUSIC fails 4 times while the machine is turned ON. (The count is cleared when the machine is turned OFF e.g. when entering sleep mode.) • ID/MUSIC sensor sampling error • ID/MUSIC sensor LED adjustment error • Patch number error • Image Transfer belt flaw error • Main registration error • Sub registration error • Main scan magnification ratio error • Main scan magnification ratio deviation error
Causes:	• Belt flawed or smudged • ID/MUSIC sensor smudged or defective • Pattern density defection • Writing skew motor operation defective • SP value defective
Remedy:	1. Check the SC496-XXXX which occurred before. • Branch numbers 11 to 13: execute step 2. • Branch numbers 21 to 30: execute step 3. • Branch numbers 41 and more: execute steps 2, 3, and 4. 2. Check the image density. (Execute Density Adjustment) 3. Check the ITB belt. (Cleaning and replacement) 4. Check the ID/MUSIC sensor. (Cleaning and replacement) 5. Replace the laser unit of the applicable color

Error code:	SC324-01
Description:	Development motor: Bk: Lock Motor status is observed at 100ms intervals during motor ON, and the unlock status is detected at least 20 times
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective • Development unit torque increased
Remedy:	• Replace the motor • Reconnect the connector • Replace the harness • Replace the Imaging IOB. • Replace the PCDU.

Error code:	SC324-05
Description:	Development motor: CMY: Lock Motor status is observed at 100ms intervals during motor ON, and the unlock status is detected at least 20 times.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective • Development unit torque increased
Remedy:	• Replace the motor • Reconnect the connector • Replace the harness • Replace the Imaging IOB. • Replace the PCDU.

Error code:	SC360-01 ... SC360-04
Description:	SC360- 01 D TD sensor adjustment error (K) SC360- 02 D TD sensor adjustment error (C) SC360- 03 D TD sensor adjustment error (M) SC360- 04 D TD sensor adjustment error (Y) 1. Mu count is higher than the threshold which detects no developer. 2. Mu count is lower than the upper/lower target thresholds three consecutive times.
Causes:	• TD sensor defective • Loose connection • Harness broken
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to the TD sensor are connected securely. Replace the connectors if they are disconnected, or loose. 2. Check the Development Unit for the following points and repair or replace the PCDU if there are any defects. • Gear came off • PCDU seal was not removed 3. Check the TD sensor and repair or replace it if there are any defects. 4. Check the harness for the TD sensor. Replace the harness if it is disconnected, or damaged. 5. Replace the BCU if the SC cannot be repaired even after executing steps 1 to 4.

Error code:	SC361-01 ... SC361-04
Description:	SC361- 01 D TD sensor output error: Upper Limit (K) SC361-02 D TD sensor output error: Upper Limit (C) SC361- 03 D TD sensor output error: Upper Limit (M) SC361- 04 D TD sensor output error: Upper Limit (Y) TD sensor output: Vt (SP3-210-001 to 004) > output upper limit error threshold (SP3-211- 002) continuously exceeded the upper limit occurrence threshold value (SP3-211-003).
Causes:	• TD sensor connector dropout (connection fault) • Development unit defective • TD sensor defective • Parameter error (Mu count value is cleared) • Toner supply operation error (When the image density is excessively low, the supply unit may have a possibility of abnormality)
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to the TD sensor are connected securely. Replace the connectors if they are disconnected, or loose. 2. Check the Development Unit for the following points and repair or replace the PCDU if there are any defects. • Gear comes off • PCDU not set correctly 3. Check the TD sensor and repair or replace it if there are any defects. 4. Replace the PCDU with a new one to initialize the TD sensor (Mu count). 5. Check the Toner Supply Unit and repair or replace it if there are any defects. • Toner bottle is empty • Toner bottle drive error • Clogged supply path 6. Check the harness for the TD sensor. Replace the harness if it is disconnected, or damaged. 7. Replace the BCU if the SC cannot be repaired even after executing steps 1 to 6.

Error code:	SC362-01 ... SC362-04
Description:	SC362- 01 D TD sensor output error: Lower limit (K) SC362- 02 D TD sensor output error: Lower limit (C) SC362- 03 D TD sensor output error: Lower limit (M) SC362- 04 D TD sensor output error: Lower limit (Y) TD sensor output: Vt (SP3-210-001 - 004) < output lower limit error threshold (SP3-211- 004) is continuously below the lower limit occurrence threshold value (SP3-211-005)
Causes:	• TD sensor connector dropout (connection fault) • Development unit defective • TD sensor defective • Parameter error (Mu count value is cleared) • Toner supply operation error (When the image density is excessively low, the supply unit may have a possibility of abnormality)
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to the TD sensor are connected securely. Replace the connectors if they are disconnected, or loose. 2. Check the Development Unit for the following points and repair or replace the PCDU if there are any defects. • Gear comes off • PCDU not set correctly 3. Check the TD sensor and repair or replace it if there are any defects. 4. Replace the PCDU with a new one to initialize the TD sensor (Mu count). 5. Check the Toner Supply Unit and repair or replace it if there are any defects. • Toner bottle driving error (left rotating) 6. Check the harness for the TD sensor. Replace the harness if it is disconnected, or damaged. 7. Replace the BCU if the SC cannot be repaired even after executing steps 1 to 6.

Error code:	SC370-01, SC370-02, SC370-03
Description:	SC370- 01 D TM (ID) sensor calibration error (F) SC370- 02 D TM (ID) sensor calibration error (C) SC370- 03 D TM (ID) sensor calibration error (R) Regular reflection optical output voltage of the Front or Center or Rear TM (ID) sensor: Vsg_reg cannot be adjusted to within target range. Upper limit (SP3-320-013: initial value 4.5V) Lower limit (SP3-320-014: initial value 3.5V)

Error code:	SC396-05
Description:	PCU motor (CMY) Lock Motor status is observed at 100ms intervals during motor ON, and the unlock status is detected at least 20 times
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective • Unit torque increased.
Remedy:	• Replace the motor • Reconnect the connector • Replace the harness • Replace the Imaging IOB. • Replace the PCDU

Error code:	SC441-00
Description:	PCU: Black / ITB Drive Motor: Lock Motor status is observed at 100ms intervals during motor ON, and the unlock status is detected at least 20 times.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective • Unit torque increased.
Remedy:	• Replace the motor • Reconnect the connector • Replace the harness • Replace the Imaging IOB. • Check the load on the motor (PCDU, Image transfer unit, Paper transfer unit, Waste toner bottle). • Replace the PCDU, Image transfer unit, Paper transfer unit or Waste toner bottle.

Error code:	SC442-00
Description:	ITB Lift Error Even though the ITB lift motor (also Toner supply motor (M)) rotates, the ITB lift sensor failed to detect the specified sensor feeler status within specified time. • Contact/separation operation: If not detected in 2000msec • Home position operation: If not detected in 5000msec Signal detection sampling period: 10msec
Causes:	• Image transfer unit not set/faulty setting • Sensor dirt • Sensor defective • Motor defective • Unit load large
Remedy:	1. Reset the image transfer unit properly. 2. Clean the ITB lift sensor 3. Check the harness (disconnected, loose connectors) 4. Replace the ITB lift sensor 5. Replace the image transfer unit 6. Replace the contact/separation drive unit

Error code:	SC452-00
Description:	Paper transfer contact motor error Paper transfer contact motor: position sensor cannot detect the sensor filler state within the predetermined time (see below) even if the paper transfer contact motor is rotated. • Contact operation: If not detected in 2000msec • Home position operation: If not detected in 5000msec Signal detection sampling period: 10msec
Causes:	• Sensor dirt • Sensor defection • Motor defection • Unit load large
Remedy:	• Replace the contact drive unit • Replace the image transfer unit • Check the harness

Error code:	SC491-00
Description:	High voltage power source: charge/development: output error SC detection signal (charge/development) is L (abnormal) for 200 ms consecutively during high voltage (charge/development) output.
Causes:	H/W error • Output contact setting fault • Controller connector set fault • Ground fault of output high voltage path • Surface/air clearance insufficient (arc discharge) • Controller harness disconnection, short-circuit • PCU setting fault • Control board _IOB error (related signal error) • HVP_CB error Load error • Grounding fault of charging output, short-circuit with other outputs • Surface/air clearance insufficient in charging output path (including distance from other outputs) • Abnormal deterioration of drum, and over current due to pinholes • Drum vs charge roller gap error (PCU error). • Over current due to drum surface condensation • Grounding fault of developing output, short-circuit with other outputs • Surface/air clearance insufficient in developing output path (including distance from other outputs) • Other
Remedy:	• Turn the main power OFF/ON. • Reset or replace the harness of high voltage power supply feed path • Reset or replace the harness between IOB-HVP_CB • Replace the PCDU. • Check the operation of the contact mechanism • Replace the HVP_CB • Replace the Imaging IOB.

Error code:	SC492-00
Description:	High voltage power source: image transfer/paper transfer: output error SC detection signal (transfer) is L (abnormal) for 200 ms consecutively during high voltage (transfer) output.
Causes:	H/W error • Output power connector setting fault • Controller connector setting fault • Output high voltage Harness disconnection • Controller harness disconnection, short-circuit • Transfer unit setting fault • Control board_ IOB error (related signal error) • HVP_TTS error Load error • Increase in paper transfer roller impedance (low temperature environment/impedance rise/impedance rise due to dirt) • Operation fault of paper transfer contact mechanism • Increase in image transfer belt impedance • Opening in load power supply path
Remedy:	• Reset or replacement the harness of high voltage power supply feed path • Reset or replace the harness between IOB-HVP_TTS • Reset or replace the transfer unit • Check operation of the contact mechanism • Replace the HVP_TTS • Replace the Imaging IOB.

Error code:	SC493-00
Description:	High voltage power source: DS development: output error "HVP:DS:output error detection signal" is detected “0” (abnormal) for 10 times consecutively (for 200ms) during output of the PWM signal used as an error detection target
Causes:	• Leak harness fault • Unit fault • High voltage power source fault
Remedy:	• Turn the power off/on • Reset or replacement the harness of high voltage power supply feed path • Reset or replace the unit • Replace the high voltage power source

Error code:	SC497-00
Description:	Machine temperature detection thermistor error Temperature sensor output error: Below 0.56V, or above 3.0V
Causes:	• Connector disconnection or broken • Sensor (Thermistor) defective
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to the Imaging Temperature Sensor (Thermistor) are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the Imaging Temperature Sensor (Thermistor).

Error code:	SC498-00
Description:	Temperature and humidity sensor error Temperature sensor output error: Below 0.76V, or above 2.90V, or Moisture sensor output error: more than 2.4V
Causes:	• Sensor not setting (disconnection or broken) • Sensor defective
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to the Temperature and Humidity Sensor are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the Temperature and Humidity Sensor.

Error code:	SC501-01
Description:	1st Tray Lift Error (Main Machine) The 1st tray lift motor error detection count reaches 3 times. (Up to 2 times, reset instruction is displayed)
Causes:	• 1st tray upper limit sensor connector missing, malfunction, dirt • 1st tray lift motor connector missing, disconnection, malfunction. • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor. • Paper set incorrectly
Remedy:	• Reload the paper. • Remove the foreign object. 1st tray upper limit sensor, 1st tray lift motor • Check the harness. • Reset the connector. • Replace 1st paper feed unit, 1st tray • Replace Paper transport IOB • Replace

Error code:	SC501-02
Description:	1st Tray Descent Error (Main Frame) The 1st tray descent motor error detection count reaches 5. (Up to 4, reset instruction is displayed.)
Causes:	• 1st tray upper limit sensor connector missing, malfunction, dirt • 1st tray lift motor connector missing, disconnection, malfunction • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor. • Paper set incorrectly • Paper overload
Remedy:	• Reset the paper. • Remove the foreign object. 1st tray upper limit sensor, 1st tray lift motor • Check the harness. • Reset the connector. • Replace 1st paper feed unit, 1st tray • Replace Paper transport IOB • Replace

Error code:	SC502-01
Description:	2nd Tray Lift Error (Main Frame) The 2nd tray lift motor error detection count reaches 3. (Up to 2, reset is displayed.)
Causes:	• 2nd tray upper limit sensor connector missing, malfunction, dirt • 2nd tray lift motor connector missing, disconnection, malfunction • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly
Remedy:	• Reset the paper. • Remove the foreign object. 2nd tray upper limit sensor, 2nd tray lift motor • Check the harness. • Reset the connector. • Replace 2nd paper feed unit, 2nd tray • Replace Paper transport IOB • Replace

Error code:	SC502-02
Description:	2nd Tray Descent Error (Main Frame) The detection count of 2nd tray descent motor descent errors reaches a total of 5. (Up to 4, reset is displayed.)
Causes:	• The 2nd paper feed tray upper limit sensor connector missing, malfunction, and dirt • 2nd tray lift motor connector missing, disconnection, malfunction • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly • Paper overload
Remedy:	• Reset the paper. • Remove the foreign object. 2nd tray upper limit sensor, 2nd tray lift motor • Check the harness. • Reset the connector. • Replace 2nd paper feed unit, 2nd tray • Replace Paper transport IOB • Replace

Error code:	SC503-01
Description:	3rd Tray Lift Error (Paper Feed Unit PB3250) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.)
Causes:	• Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-02
Description:	3rd Tray Descent Error (Paper Feed Unit PB3250) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position, and the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.)
Causes:	• Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-11
Description:	3rd Tray Lift Error (Upper tray of Paper Feed Unit PB3240) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the LCIT transmits a "tray set incorrectly" to the main machine.)
Causes:	• Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • LCIT control board defective • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-12
Description:	3rd Tray Descent Error (Upper tray of Paper Feed Unit PB3240) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position; the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.)
Causes:	• Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-31
Description:	3rd Tray Lift Error (LCIT PB3260) • Upper limit detection error (during descent) During tray initialization (upper limit detection/lower limit not detected), the tray base plate is lowered to check the tray base plate position, and the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. • Upper limit detection error (during ascent) During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the LCIT transmits "tray set incorrectly" to the main machine.)
Causes:	• Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the right tray and the tray lift motor • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/not horizontal • Paper feed roller missing item • Pickup arm damage • Foreign object, such as a paper scrap, is caught inside the right tray
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-32
Description:	3rd Tray Descent Error (LCIT PB3260) • Lower limit detection error (during descent) During tray initialization (upper limit not detected/lower eject limit detection), the tray base plate is lowered to check the tray base plate position, and the lower limit sensor is not detected although a predetermined time elapsed. Alternatively, at paper end, the tray base plate is lowered, but the lower limit sensor is not detected although a predetermined time elapsed. • Lower limit error (during ascent) During tray initialization (upper limit eject detection/lower limit detection), the tray base plate is raised to check the tray base plate position, and the lower limit sensor is detected although a predetermined time elapsed. *If an error occurs 3 times consecutively: LCIT transmits "3rd tray lower limit detection error" to the main machine. Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine.
Causes:	• Lift motor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the right tray and the tray lift motor • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/not horizontal • Foreign object, such as a paper scrap, is caught inside the right tray
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-33
Description:	3rd Tray Paper Overload Error (LCIT PB3260) During tray initialization, both the upper limit and lower limit are detected 3 times consecutively. (Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine
Causes:	• Paper overload • Paper set incorrectly • Upper limit sensor error/connector missing • Lower limit sensor error/connector missing • Harness broken • LCIT control board defective • Foreign object, such as a paper scrap, is caught inside the right tray
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-34
Description:	3rd Tray Paper Position Error (LCIT PB3260) During left/right tray set, or when power is switched ON, or when transfer is complete, "open" is detected 3 times consecutively by end fence open/closed detection. (Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine.)
Causes:	• Paper set incorrectly (paper is offset from position for pushing end fence) • Foreign object entry (foreign object is caught in the position for pushing end fence) • End fence open/closed sensor error/connector missing • Harness broken • LCIT control board defective
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-35
Description:	3rd Tray Transfer Error (LCIT PB3260) • Transfer end detection error At right tray paper end (right tray lower limit detection, left tray paper detection), left tray paper is transferred to the right tray, but the left tray paper sensor is detected although a predetermined time elapsed (paper missing is not detected), for 3 times consecutively. (Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine.)
Causes:	• Transfer motor error/connector missing • Left tray paper sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the left tray and the tray transfer motor • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Transfer fence defective • Foreign object, such as a paper scrap, is caught inside the left tray
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC503-36
Description:	3rd Tray Transfer HP Error (LCIT PB3260) • HP detection error (during transfer start) At right tray paper end (right tray lower limit detection, left tray paper detection), left tray paper is transferred to the right tray, but the left tray transfer fence HP sensor is detected although a predetermined time elapsed (HP sensor missing cannot be detected). • HP detection error (during transfer fence HP return) During left tray transfer fence HP not detected (stop after paper transfer, during power supply ON, during left tray set), the left tray transfer fence is moved to HP, but the left tray HP sensor is not detected although a predetermined time elapsed. *If an error occurs 3 times consecutively: LCIT transmits "3rd paper feed tray transfer HP error" to the main machine. (Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine.)
Causes:	• Transport motor error/connector missing • Left tray transfer fence HP sensor error/connector missing • Harness broken • LCIT control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the left tray and the tray transport motor • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Transfer fence defective • Foreign object, such as a paper scrap, is caught inside the left tray
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC504-21
Description:	4th Tray Lift Error (Lower tray of Paper Feed Unit PB3240) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, but the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.)
Causes:	• Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 4 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 4. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC504-22
Description:	4th Tray Descent Error (Lower tray of Paper Feed Unit PB3240) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position, but the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.)
Causes:	• Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 4 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 4. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC505-41
Description:	Side LCIT Limit Detection Error (LCIT RT3030) • Upper limit detection error (during descent) During tray initialization (upper limit detection/lower limit not detected), the tray base plate is lowered to check the tray base plate position, but the upper limit sensor is detected although a predetermined time elapsed. • Upper limit detection error (during ascent) During tray initialization (upper limit not detected /lower limit detection), the tray base plate is raised to check the tray base plate position, but the upper limit sensor is not detected although a predetermined time elapsed. *If an error occurs for 3 times consecutively: the side LCIT transmits a "5th paper feed tray upper limit detection error" to the main machine. Up to 2 times consecutively, the side LCIT transmits a "tray set incorrectly" to the main machine.
Causes:	• Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/not horizontal • Paper feed roller missing item • Pickup arm defective • Foreign object, such as a paper scrap, is caught inside the tray
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in the side LCIT are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in the side LCIT. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC505-42
Description:	Side LCIT Lower Limit Detection Error (LCIT RT3030) • Lower limit detection error (during descent) During tray initialization (upper limit not detected /lower limit eject detection), the tray base plate is lowered to check the tray base plate position, but the lower limit sensor is not detected although a predetermined time elapsed. Alternatively, at paper end, the tray base plate is lowered, but the lower limit sensor is not detected although a predetermined time elapsed. • Lower limit detection error (during ascent) During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, but the lower limit sensor is detected although a predetermined time elapsed. *If an error occurs for 3 times consecutively: the side LCIT transmits a "5th paper feed tray upper limit detection error" to the main machine. Up to 2 times consecutively, the side LCIT transmits a "tray set incorrectly" to the main machine.
Causes:	• Lift motor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Tray control board defective • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/not horizontal • Foreign object, such as a paper scrap, is caught inside the tray
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in the side LCIT are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in the side LCIT. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC505-43
Description:	Side LCIT Paper Overload Error (LCIT RT3030) During tray initialization, both the upper limit and lower limit are detected for 3 times consecutively (up to 2 times consecutively, the side LCIT transmits a "tray set incorrectly" to the main machine).
Causes:	• Paper overload • Paper set incorrectly • Upper limit sensor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught inside the tray
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in the side LCIT are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in the side LCIT. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC520-01, SC520-02, SC520-03
Description:	SC520- 01 C Registration Motor: Lock SC520- 02 C Paper feed Motor: Lock SC520- 03 C Transport Motor: Lock During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective • Encoder defective
Remedy:	• Replace the motor. • Reset the connector. • Replace the harness. • Replace the Paper Transport IOB.

Error code:	SC521-01, SC521-02
Description:	SC521- 01 C Duplex Entrance Motor: Lock SC521- 02 C Duplex By-pass Motor: Lock During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective • Encoder defective
Remedy:	• Replace the motor. • Reset the connector. • Replace the harness. • Replace the Paper Transport IOB.

Error code:	SC522-00
Description:	Paper Exit Motor: Lock During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective • Encoder defective
Remedy:	• Replace the motor. • Reset the connector. • Replace the harness. • Replace the Paper Transport IOB.

Error code:	SC530-00
Description:	Fusing Exhaust Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective
Remedy:	• Replace the fusing exhaust fan. • Reconnect the connector. • Replace the harness. • Replace the Paper Transport IOB.

Error code:	SC531-01, SC531-02, SC531-03
Description:	SC531-01 D Development Intake Fan/Right Lock SC531-02 D Development Intake Fan/Left Lock SC531-03 D Drive Cooling Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective
Remedy:	• Replace the development intake fan/right for SC531-01, development intake fan/left for SC531-02 or drive cooling fan for SC531-03 • Reset the connector • Replace the harness • Replace the IOB

Error code:	SC533-01, SC533-03, SC533-04
Description:	SC533-01 PSU Exhaust Fan Lock SC533-03 PSU Cooling Fan Lock SC533-04 Controller Box Cooling Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective
Remedy:	• Replace the PSU exhaust fan for SC533-01, PSU cooling fan for SC533-04 or controller box cooling fan for SC533-04. • Reconnect the connector. • Replace the harness. • Replace the Paper Transport IOB (for SC533-01, -03). • Replace the Imaging IOB (for SC533-04).

Error code:	SC534-01, SC534-02, SC534-03
Description:	SC534- 01 D Main Exhaust Fan Lock SC534- 02 D Toner Supply Cooling Fan Lock SC534- 03 D Ozone Exhaust Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective
Remedy:	• Replace the development intake fan/right for SC534-01, or drive cooling fan for SC534-03. • Reconnect the connector. • Replace the harness. • Replace the Imaging IOB (SC534-01, -02). • Replace the Paper Transport IOB (for SC534-03).

Error code:	SC535-00
Description:	Paper Exit Cooling Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective
Remedy:	• Replace the paper exit cooling fan. • Reconnect the connector. • Replace the harness. • Replace the Imaging IOB.

Error code:	SC540-00
Description:	Fusing Motor: Lock Motor status is observed at 100 ms intervals during motor ON, and the unlock status is detected at least 20 times.
Causes:	• Motor defective • Connector disconnected • Harness broken • IOB defective • Unit torque increased
Remedy:	• Replace the fusing motor. • Reconnect the connector. • Replace the harness. • Replace the paper transport IOB.

Error code:	SC541-01
Description:	Thermopile (Center) Disconnection Below -50 degrees C (or below CB) is detected for 0.1 sec. continuously.
Causes:	• Thermopile disconnection • Connector disconnected • Harnesses between the drawer and the PCBs on machine are disconnected. • BCU board is broken.
Remedy:	1. Reconnect the connector between the fusing unit and BCU. 2. Replace the thermopile (Center). 3. Replace the harness between the fusing unit and BCU. 4. Replace the BCU.

Error code:	SC541-02
Description:	Non-contact Thermistor (Center) Disconnection Above 3F6 is detected for 1 sec. continuously (NC sensor center: detection & compensation NC sensor edge: detection & compensation). Detection period: 100 ms, detection frequency: 10 times or more.
Causes:	• Non-contact thermistor disconnection • Connector disconnected • Harness disconnection in the fusing unit • Harness disconnection inside the main machine • BCU defective
Remedy:	1. Reconnect the connectors (between the fusing unit and the BCU). 2. Replace the non-contact thermistor with the harness. 3. Replace the fusing unit. 4. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 5. Replace the BCU.

Error code:	SC541-03
Description:	Non-contact Thermistor (Center) short-circuit AD value: Below 8 is detected for 1 sec. continuously. Detection period: 100 ms, detection frequency: 10 times or more.
Causes:	• Non-contact thermistor short-circuit • Connector disconnected • Harness disconnection in the fusing unit • Harness disconnection inside the main machine • BCU defective
Remedy:	1. Reconnect the connectors (between the fusing unit and the BCU). 2. Replace the non-contact thermistor with the harness. 3. Replace the fusing unit. 4. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 5. Replace the BCU.

Error code:	SC542-02
Description:	Fusing lamp (Center) thermopile not reloaded 1 The heater (Center) thermopile does not reach 50 deg C 2.9 seconds after the start of heat control (during normal startup control).
Causes:	• Stained thermopile lens • Broken heater wire • Input voltage out of range • The overtemperature prevention mechanism started working
Remedy:	• Clean the thermopile lens. • Replace the thermopile. • Replace the Fusing Unit. • Clear the SP: fusing SC.

Error code:	SC542-03
Description:	Fusing lamp (Center) thermopile not reloaded 2 The heater (Center) thermistor does not reach the reload temperature 17 seconds after the start of motor rotation.
Causes:	• Stained thermopile lens • Broken heater wire • Input voltage out of range • The overtemperature prevention mechanism started working
Remedy:	• Clean the thermopile lens. • Replace the thermopile. • Replace the Fusing Unit. • Clear the SP: fusing SC.

Error code:	SC543-00
Description:	Thermopile (Center) high temperature detection (software) Above 240 degrees C detected for 1 sec. continuously. Detection period 100ms, detection count: 10 times or more.
Causes:	• Fusing sleeve belt defective • Paper setting misdetection • Improper paper position in the paper feed tray • Gear abrasion • Thermopile failure • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Inspect or replace the gears inside the main machine or fusing unit. 6. Replace the thermopile (center). 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC544-02
Description:	Non-contact Thermistor (Center) high temperature detection (hardware) In the event of an error
Causes:	• Fusing sleeve belt defective • Paper setting misdetection • Improper paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Remove the jammed paper between the thermopile and fusing unit. 6. Clean or replace the thermopile (center). 7. Replace the fusing unit. 8. Inspect the pressure roller HP sensor with SP5-803-047. 9. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 10. Replace the BCU. 11. Replace the PSU (AC controller board).

Error code:	SC545-00
Description:	Fusing (Center) heater stay ON The fusing (Center) heater stays ON for 3 seconds or more when in stand-by state (or the fusing roller is not rotating).
Causes:	• Stained thermopile lens • Broken heater wire • The overtemperature prevention mechanism started working
Remedy:	• Clear the SP: fusing SC. • Clean the thermopile lens. • Replace the fusing thermopile. • Replace the Fusing Unit.

Error code:	SC547-01
Description:	Zero cross error (relay-contact soldering) Zero-cross signal is detected while the fusing relay is OFF.
Causes:	• Fusing relay defective (contact soldering) • Fusing relay drive circuit error
Remedy:	1. Reconnect the connectors between PSU (AC Controller Board) and Paper Transport IOB. 2. Replace the PSU (AC Controller Board). 3. Replace the Paper Transport IOB.

Error code:	SC547-02
Description:	Zero cross error (relay contact error) Zero-cross signal is not detected while the fusing relay is ON.
Causes:	• Fusing relay damage (contact open) • Fusing relay drive circuit error • PSU fuse (24VS) blowout
Remedy:	1. Reconnect the connectors between PSU (AC Controller Board) and Paper Transport IOB. 2. Replace the PSU (AC Controller Board). 3. Replace the Paper Transport IOB. 4. Replace the harness between PSU (AC Controller Board) and Paper Transport IOB.

Error code:	SC547-03
Description:	Zero cross error (low-frequency error) Mains power supply frequency is determined to be 44 Hz or lower.
Causes:	Frequency instability of mains power supply
Remedy:	1. Check that the mains power supply frequency is higher than 44 Hz. If it is equal to or lower than 44 Hz, the mains power supply infrastructure may have defects to be dealt with. 2. Replace the PSU (AC Controller Board).

Error code:	SC549-01
Description:	Temperature low error 1: Fusing temperature sensor: center
Causes:	After reaching CPM down level 3, temperature was judged too low (-10°C) for longer than 10 sec.
Remedy:	• Paper bank heater disconnected, not operating

Error code:	SC549-02
Description:	Temperature low error 2: Fusing temperature sensor: end
Causes:	After reaching CPM down level 3, temperature was judged too low (-10°C) for longer than 10 sec.
Remedy:	• Paper bank heater disconnected, not operating

Error code:	SC549-03
Description:	Temperature low error 3: Fusing temperature sensor: far end
Causes:	After reaching CPM down level 3, temperature was judged too low (-10°C) for longer than 10 sec.
Remedy:	• Paper bank heater disconnected, not operating

Error code:	SC549-04
Description:	Shield Operation Error Detection During HP detection operation, HP detection fails 3 times consecutively.
Causes:	• Motor defective • Sensor defective • Sensor actuator/feeler modification/defective • Shield modification/defective
Remedy:	• Replace the motor • Replace the HP sensor • Replace the fusing unit

Error code:	SC551-01
Description:	Thermopile (Edge) Disconnection Below -50 degrees C (or below CB) is detected for 0.1sec. continuously.
Causes:	• Thermopile disconnection • Connector disconnected • Harness disconnection inside the main machine • BCU defective
Remedy:	1. Reconnect the connectors (main machine side, BCU side). 2. Replace the thermopile (edge). 3. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 4. Replace the BCU.

Error code:	SC551-02
Description:	Non-contact Thermistor (Edge) Disconnection Above 3F6B is detected for 1 sec. continuously (NC sensor center: detection & compensation NC sensor edge: detection & compensation). Detection period: 100 ms, detection frequency: 10 times or more.
Causes:	• Non-contact thermistor disconnection • Connector disconnected • Harness disconnection in the fusing unit • Harness disconnection inside the main machine • BCU defective
Remedy:	1. Reconnect the connectors (between the fusing unit and the BCU). 2. Replace the non-contact thermistor with the harness. 3. Replace the fusing unit. 4. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 5. Replace the BCU.

Error code:	SC551-03
Description:	Non-contact Thermistor (Edge) Short-circuit AD value: Below 8 is detected for 1 sec. continuously. Detection period: 100 ms, detection frequency: 10 times or more.
Causes:	• Non-contact thermistor disconnection • Connector disconnected • Harness disconnection in the fusing unit • Harness disconnection inside the main machine • BCU defective
Remedy:	1. Reconnect the connectors (between the fusing unit and the BCU). 2. Replace the non-contact thermistor with the harness. 3. Replace the fusing unit. 4. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 5. Replace the BCU.

Error code:	SC552-02
Description:	Fusing Thermopile (Edge) Does Not Reload When the thermopile (edge) does not reach a predetermined temperature for specified seconds consecutively
Causes:	• Thermopile (edge) lens dirt • Thermopile (edge) installed incorrectly • Thermopile modification • Outside input voltage guarantee • After excessive temperature rise prevention unit operation
Remedy:	• Remove the jammed paper in the fusing unit. • Check and replace the thermopile (edge). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU.

Error code:	SC552-03
Description:	Fusing (End) thermistor not reloaded The heating (End) thermistor does not reach 60 deg C 12.5 seconds after the start of motor rotation.
Causes:	• Deformed or floating thermistor • Broken heater wire • Input voltage out of range • The overtemperature prevention mechanism started working
Remedy:	• Clear the SP: fusing SC. • Replace the fusing (End) thermistor. • Replace the Fusing Unit.

Error code:	SC553-00
Description:	Thermopile (Edge) High Temperature Detection (software) 240 degrees C detected for 1 sec. continuously. Detection period: 100ms, detection count: 10 times or more.
Causes:	• Fusing sleeve belt defective • Paper setting misdetection • Incorrect paper position in the paper feed tray • Gear abrasion • Thermopile failure • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Inspect or replace the gears inside the main machine or fusing unit. 6. Replace the thermopile (edge). 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC554-01
Description:	Thermopile (Edge) high temperature detection (hardware) In the event of an error
Causes:	• Fusing sleeve belt defective • Paper setting misdetection • Incorrect paper position in the paper feed tray • Gear abrasion • Pressure roller HP sensor disconnected • Thermopile failure • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Inspect or replace the gears inside the main machine or fusing unit. 6. Inspect the pressure roller HP sensor with SP5-803-047. 7. Replace the thermopile (edge). 8. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 9. Replace the BCU. 10. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC554-02
Description:	Non-contact Thermistor (Edge) high temperature detection (hardware) In the event of an error
Causes:	• Fusing sleeve belt defective • Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Remove the jammed paper between the thermopile and fusing unit. 6. Clean or replace the thermopile (edge). 7. Replace the fusing unit. 8. Inspect the pressure roller HP sensor with SP5-803-047. 9. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 10. Replace the BCU. 11. Replace the PSU (AC controller board).

Error code:	SC555-00
Description:	Heater 2: Heater Continuously On (Sensor 4: Thermopile: Pressure Roller) The machine wait 25 seconds after the condition ([A] and [B]) is satisfied. After the 25 seconds is passed, the machine repeat the followings. 1. Wait for 20 seconds (detection time). 2. If the temperature difference between when the machine start waiting detection time and when the detection time is passed is 6 degree or lower, SC is issued. However, If [C] is satisfied, the SC is not issued until the condition ([A] and [B]) is satisfied again. Monitor interval [A]: Standby/Low power mode Monitor start trigger[B]: When the pressure roller fusing lamp is ON and the fusing drive is stop rotating Monitor end trigger [C]: When the pressure roller fusing lamp is OFF and the fusing drive is rotating
Causes:	• Thermopile detection error • Pressure roller fusing lamp disconnection • Overheating prevention device worked.
Remedy:	• Replace the thermopile (pressure roller). • Replace the pressure roller fusing lamp. • Replace the fusing unit.

Error code:	SC557-00
Description:	Zero Cross Frequency Exceeded In the event of an error
Causes:	Frequency instability of mains power supply /Noise

Error code:	SC559-00
Description:	Fusing Jam Detected for 3 Times Consecutively Fusing jam (does not reach fusing exit sensor) is detected for 3 times consecutively. • Detection conditions Displays the SC559-00 at the time of integrating the counter each time fusing jam occurs, became fusing jam counter value = 3. The counter value is retained without fusing jam also reset by OFF/ON the power supply. • Control ON/OFF And enables ON / OFF is this SC, the default is set to OFF, then ON at the time of customer requirements. SP1-142-001 0: OFF (default), 1: ON (Set at the time of customer requirements) • Counter reset condition occurs fusing jam 1. Normal paper exit has been done during this continuous fusing jam, fusing jam counter is reset. 2. When "1" is changed to "0" SP1-142-001, to reset the (SP9-912-001) fusing jam counter. 3. When after displaying SC559, SC release is made, reset the (SP9912-001) fusing jam counter.
Causes:	• Stripper plate not mounted properly • Gear abrasion • Fusing motor failure
Remedy:	1. Inspect or replace the stripper plate. 2. Replace the gears inside the main machine or fusing unit. 3. Replace the fusing motor. 4. Replace the fusing unit.

Error code:	SC561-00
Description:	Broken pressure (Center) thermistor wire At least ten times, the temperature is detected to stay at 0 deg C or less for 39 seconds.
Causes:	• Broken thermistor wire • Bad connector contact
Remedy:	• CLEAR THE SP: FUSING SC. • Check the connector connection. • Replace the Fusing Unit.

Error code:	SC562-02
Description:	Pressure Roller Thermistor (Center) Does Not Reload When the pressure roller thermistor (center) does not reach a predetermined temperature for specified seconds consecutively.
Causes:	• Thermistor dirt • Thermopile deformed or not installed (or mounted) properly • Outside input voltage guarantee • After excess temperature rise prevention unit operation
Remedy:	• Remove the jammed paper in the fusing unit. • Check and replace the pressure roller thermistor (center). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the thermopile. • Replace the BCU.

Error code:	SC563-00
Description:	Pressure Roller Thermistor (Center) High Temperature Detection (software) Above 230 degrees C detected for 1sec. continuously. Detection period: 100ms, detection count: 10 times or more.
Causes:	• Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the center thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connectors (between the fusing unit and the BCU). 4. Remove the jammed paper between the center thermopile and fusing unit. 5. Clean or replace the thermopile (center). 6. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 7. Replace the BCU. 8. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC564-00
Description:	Pressure Roller Thermistor (Center) High Temperature Detection (hardware) Above 240 degrees C detected
Causes:	• Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the center thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connectors (between the fusing unit and the BCU). 4. Remove the jammed paper between the center thermopile and fusing unit. 5. Clean or replace the thermopile (center). 6. Inspect the pressure roller HP sensor with SP5-803-047. 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC569-00
Description:	Paper Exit/ Pressure Release Motor Error Detection Retry operation fails 3 times consecutively.
Causes:	• Pressure roller HP sensor disconnected • Pressure release encoder deformed • Fusing unit defective • Paper exit/ pressure release motor disconnected
Remedy:	Inspect the pressure roller HP sensor with SP5-803-047. If there is no response from the sensor, perform steps 1 and 2. 1. Check the connection of the pressure roller HP sensor. 2. Inspect the pressure roller HP sensor. 3. Inspect the pressure release encoder. 4. Replace the fusing unit. 5. Check the connectors of the paper exit/ pressure release motor.

Error code:	SC571-00
Description:	Broken pressure (End) thermistor wire At least ten times, the temperature is detected to stay at 0 deg C or less for 39 seconds.
Causes:	• Broken thermistor wire • Bad connector contact
Remedy:	• CLEAR THE SP: FUSING SC. • Check the connector connection. • Replace the Fusing Unit.

Error code:	SC572-04
Description:	Pressurized Edge Thermistor Does Not Reload After starting continuous job with paper width of 257mm or more, does not reach (T22) degrees C after (t313) seconds.
Causes:	• Thermistor dirt • Thermistor deformation, float • Outside input voltage guarantee • After excess temperature rise prevention unit operation
Remedy:	• Replace the thermistor • Make sure that the input voltage is within acceptable limits • Replace the fusing unit

Error code:	SC573-00
Description:	Pressure Roller Thermistor (Edge) High Temperature Detection (software) Above 230 degrees C detected for 1 sec. continuously. Detection period: 100ms, detection count: 10 times or more.
Causes:	• Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connectors (between the fusing unit and the BCU). 4. Remove the jammed paper between the thermopile and fusing unit. 5. Clean or replace the thermopile (edge). 6. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 7. Replace the BCU. 8. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC574-00
Description:	Pressure Roller Thermistor (edge) High Temperature Detection (hardware) Above 240 degrees C detected
Causes:	• Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connector. 4. Remove the jammed paper between the thermopile and fusing unit. 5. Clean or replace the thermopile (edge). 6. Inspect the pressure roller HP sensor with SP5-803-047. 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC581-00
Description:	Temperature Sensor Disconnected Error • The average of the output from the temperature sensor is 1019 or more for 160 ms. • The average of the output from the temperature sensor is 930 or more for 5 seconds.
Causes:	• Temperature sensor defective • IOB defective
Remedy:	• Temperature sensor defective 1. Reconnect the following connector. • Temperature Sensor – IOB connector 2. If the connector is broken, shorted, or grounded, replace the connector. 3. Replace the temperature sensor. • IOB defective 1. Update the engine software to the latest version. 2. Replace the IOB.

Error code:	SC582-04
Description:	Pressurized Expanded Edge Thermistor Does Not Reload After starting continuous job with paper width of 257mm or more, does not reach (T22) degrees C after (t313) seconds.
Causes:	• Thermistor dirt • Thermistor deformation, float • Outside input voltage guarantee • After excess temperature rise prevention unit operation
Remedy:	• Replace the thermistor • Make sure that the input voltage is within acceptable limits • Replace the fusing unit

Error code:	SC583-00
Description:	Pressure Roller Thermistor (Full-Bleed Edge) High Temperature Detection (software) Above 230 degrees C detected for 1 sec. continuously. Detection period: 100ms, detection count: 10 times or more.
Causes:	• Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connectors (between the fusing unit and the BCU). 4. Remove the jammed paper between the thermopile and fusing unit. 5. Clean or replace the thermopile (edge). 6. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 7. Replace the BCU. 8. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC584-00
Description:	Pressure Roller Thermistor (Full-Bleed Edge) High Temperature Detection (hardware) Above 240 degrees C detected
Causes:	• Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure
Remedy:	1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connectors (between the fusing unit and the BCU). 4. Remove the jammed paper between the thermopile and fusing unit. 5. Clean or replace the thermopile (edge). 6. Inspect the pressure roller HP sensor with SP5-803-047. 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit.

Error code:	SC620-01
Description:	ADF Communication error 1 (DF3090 (D779)/ DF3100 (D3B0)) After ADF connection was recognized on startup, an error is detected. (disconnection detection)
Causes:	• ADF connection error • ADF defection • IPU board defection • Noise contamination
Remedy:	Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to SPDF/ARDF are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the machine and ADF firmware version. • Proceed to Step 3 if there is no new firmware released. • Run the firmware update when there is a new firmware released. 3. Check the harness. Replace the harness if it is disconnected, or damaged. 4. Replace the IPU. 5. Check if there are any signs of a short circuit on the SPDF/ARDF Main Board. If there are any defects, replace the board.

Error code:	SC620-02
Description:	ADF Communication error 2 (DF3090 (D779)/ DF3100 (D3B0)) After ADF connection was recognized on startup, an error is detected. (Retry out due to communication error)
Causes:	• ADF connection error • ADF defection • IPU board defection • Noise contamination
Remedy:	Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to SPDF/ARDF are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the machine and ADF firmware version. • Proceed to Step 3 if there is no new firmware released. • Run the firmware update when there is a new firmware released. 3. Check the harness. Replace the harness if it is disconnected, or damaged. 4. Replace the IPU. 5. Check if there are any signs of a short circuit on the SPDF/ARDF Main Board. If there are any defects, replace the board.

Error code:	SC621-00
Description:	Finisher/mail box communication error Detected an error when connecting the communication line. Received a communication error notification from the URAT.
Causes:	• Finisher control board defective. • BICU or IOB defective • Connection fault between finisher and main machine.
Remedy:	• Reconnect the Finisher/mail box interface cable. • Replace the BICU or replace the finisher/mail box • Turn the main power off/on.

Error code:	SC622-00
Description:	Paper bank communication error. Communication error between main machine and paper bank/LCIT.
Causes:	• Paper bank control board defective. • BICU or IOB defective • Paper bank-main machine connection fault.
Remedy:	• Reconnect the paper bank connection cable. /Replace the BICU./Replace the paper bank. • Turn the main power off/on.

Error code:	SC623-00
Description:	Paper tray 2 communication error During superposition of 1-tray PFU - 2-tray PFU, 2-tray PFU - side LCIT, and LCIT - side LCIT. 1. When the upper tray side recognizes the lower tray, the break of the lower tray is not canceled within the specified time (ms.). 2. After the upper tray side recognizes the lower tray, there is no ACK within the specified time (ms.) after transmission of a data frame to the lower tray, and a timeout error occurs for 3 times consecutively even if retransmission is performed
Causes:	• Tray control board error • Connector disconnected
Remedy:	Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in the Paper Feed Unit PB3160 or LCIT PB3170/PB3230 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harnesses in the Paper Feed Unit PB3160 or LCIT PB3170/PB3230. Replace any harness that is damaged. 3. Check if there are any signs of a short circuit on Paper Transport IOB, or side LCIT. If there are any defects, replace the board.

Error code:	SC632-00
Description:	Counter device error 1 After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms.
Causes:	Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged.
Remedy:	• Turn the main power off/on. • Check the serial communication line.

Error code:	SC633-00
Description:	Counter device error 2 After communication was established, the controller received the brake signal from the accounting device.
Causes:	Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged.
Remedy:	• Turn the main power off/on. • Check the serial communication line.

Error code:	SC634-00
Description:	Counter device error 3 A backup RAM error was returned by the counter device.
Causes:	Counter device control board or the backup battery of counter device defective
Remedy:	• Replace the counter device control board. • Replace the backup battery.

Error code:	SC635-00
Description:	Counter device error 4 A backup battery error was returned by the counter device.
Causes:	Counter device control board or the backup battery of counter device defective
Remedy:	• Replace the counter device control board. • Replace the backup battery.

Error code:	SC636-01
Description:	IC Card Error (Expanded authentication module error) Issued when expanded authentication management is set to "ON" but either of the following occur. • There is no expanded authentication module in the machine. • The SD card or the file of the expanded authentication module is broken. • There is no DESS module in the machine.
Causes:	• There is no DESS module in the machine (models on which the function is optional). • There is no expanded authentication module in the machine. • The SD card or the file of the expanded authentication module is broken.
Remedy:	• Set a working SD card/expanded authentication module file. • Install the DESS module. • In the SSP mode set SP5-401-160 to "0". • In the SSP mode, set SP5-401-161 to "0". • Replace the NVRAM.

Error code:	SC636-02
Description:	IC Card Error (Version error) The version of the expanded authentication module is not correct.
Causes:	Incorrect module version
Remedy:	Install the correct file of the expanded authentication module.

Error code:	SC636-11
Description:	IC Card Error (OSM user code file error) • The correct "usercode" file could not be found in the root folder of the SD card. • The "usercode" file on the SD card could not be read.
Causes:	• The "usercode" file does not exist on the SD card. • The "usercode" file on the SD card is an invalid file. • Data in the "usercode" file on the SD card is invalid. • "usercode" file was not moved when moving the application to another SD card
Remedy:	Use the user code configuration tool for OSM users (Idissuer.exe) to create the "usercode" and store it in the root folder of the SD card containing the IC card module (eccm.mod).

Error code:	SC637-01
Description:	Tracking Information Notification Error (Tracking application error) Tracking information was lost.
Causes:	• Tracking SDK application error • Internal notification error
Remedy:	Turn the main power off/on.

Error code:	SC637-02
Description:	Tracking Information Notification Error (Management server error) Tracking information was lost.
Causes:	Communication with tracking management server failed. • Network error • tracking management server error • Tracking SDK application error
Remedy:	Turn the main power off/on.

Error code:	SC641-00
Description:	Communication error between BCU and Controller board. Controller board does not respond after BCU tries to communicate three times.
Causes:	• Controller board software error • Connect error between BCU and Controller board • Engine board software error
Remedy:	• Check connections between Controller board and BCU. • Turn the main switch off and on.

Error code:	SC650-01
Description:	Remote Service Modem Communication Error (Dialup authentication failure) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because it can be referenced using SP).
Causes:	Dialup authentication failure
Remedy:	Check the following SPs. • SP5-816-156 • SP5-816-157

Error code:	SC650-04
Description:	Remote Service Modem Communication Error (dialup failing because of incorrect modem configuration) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because it can be referenced using SP).
Causes:	Dialup failing because of incorrect modem configuration
Remedy:	Check if the setting of SP5-816-160 is correct. If it is correct, then there is a software bug.

Error code:	SC650-05
Description:	Remote Service Modem Communication Error (insufficient current or connection error) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because it can be referenced using SP).
Causes:	Insufficient current or connection error
Remedy:	The line is not supported and nothing can be done.

Error code:	SC650-13
Description:	Remote Service Modem Communication Error (RC Gate Type M was installed but modem is not present (detected during operation)) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because it can be referenced using SP).
Causes:	RC Gate Type M was installed but modem is not present (detected during operation)
Remedy:	• If a modem board is not installed, install it. • Check again if the modem driver configurations (SP5-816-160, SP5-816-165 to 171) are correct. • If the problem is not solved, replace the modem.

Error code:	SC650-14
Description:	Remote Service Modem Communication Error (RC Gate Type N was installed but modem is present or wired/wireless LAN is not working correctly) • An error related to communication (dialup connection, modem board etc.) using the RC Gate was detected or an error that prevents RC Gate operation was detected at power on. • Displayed only when an error is detected while RC Gate is operating. • SC is not issued if an error occurs during RC Gate installation (because it can be referenced using SP).
Causes:	RC Gate Type N was installed but modem is present or wired/wireless LAN is not working correctly
Remedy:	• If a modem board is attached, remove it. • Check if wired/wireless LAN works.

Error code:	SC651-01
Description:	Illegal Remote Service Dial-up (Chat program parameter error) An unexpected error occurred when RC Gate Type M dialed up the NRS Center.
Causes:	Software bug
Remedy:	Logging only.

Error code:	SC651-02
Description:	Illegal Remote Service Dial-up (Chat program execution error) An unexpected error occurred when RC Gate dialed up the NRS Center.
Causes:	Software bug
Remedy:	Logging only.

Error code:	SC652-00
Description:	Remote service ID2 mismatching There was an authentication mismatch between ID2 for @Remote, the controller board, and NVRAM.
Causes:	• Used controller board installed • Used NVRAM installed (such action is not allowed.)
Remedy:	• If this occurs during RC Gate installation: Check the validity of the certificate and the NVRAM, check the machine serial number, write the common certificate, and then begin installation again. • If this occurs after RC Gate installation: Clear the RC Gate install status, check the validity of the certificate and the NVRAM, check the machine serial number, write the common certificate, and then begin installation again.

Error code:	SC653-00
Description:	Incorrect remote service ID2
Causes:	ID2 stored in the NVRAM has either of the following problems. • Number of characters is not 17. • Includes a character that cannot be printed. • All spaces • NULL
Remedy:	Replace the NVRAM. Clear the RC Gate install status, write the common certificate, and then begin installation again

Error code:	SC664-01
Description:	ASIC on the IOB SRAM program expansion error. Access permission error to ASIC on the IOB SRAM (write permission fails)
Causes:	• Noise • Hardware defection
Remedy:	• Replace the imaging IOB and paper transport IOB • Check the harness

Error code:	SC664-02
Description:	ASIC on the IOB SRAM program expansion error. Write error to ASIC on the IOB SRAM (write result error)
Causes:	• Noise • Hardware defection
Remedy:	• Replace the imaging IOB and paper transport IOB • Check the harness

Error code:	SC664-03
Description:	ASIC on the IOB SRAM program expansion error. ASIC on the IOB program startup error
Causes:	• Noise • Hardware defection
Remedy:	• Replace the imaging IOB and paper transport IOB • Check the harness

Error code:	SC665-01
Description:	Connection Error (BCU - IPU) The machine detects the communication error between BCU and IPU (No FFC connection) when starting up, or recovery from energy saver mode.
Causes:	• FFC connection error • FFC defective (disconnected, foreign object, etc.) • One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • BCU • IPU
Remedy:	1. Reconnect the FFC between BCU and IPU. 2. Replace the FFC between BCU and IPU. 3. Replace the BCU. 4. Replace the IPU.

Error code:	SC665-02
Description:	Connection Error (BCU – Imaging IOB) The machine detects the communication error between BCU and Imaging IOB (No connection) when starting up, or recovery from energy saver mode.
Causes:	• FFC connection error • FFC defective (disconnected, foreign object, etc.) • One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • BCU • Imaging IOB
Remedy:	1. Reconnect the FFC between BCU and Imaging IOB. 2. Replace the FFC between BCU and Imaging IOB. 3. Replace the BCU. 4. Replace the Imaging IOB.

Error code:	SC665-03
Description:	Connection Error (Paper Transport IOB – Imaging IOB) The machine detects the communication error between Imaging IOB and Paper Transport IOB (No connection) when starting up, or recovery from energy saver mode.
Causes:	• FFC connection error • FFC defective (disconnected, foreign object, etc.) • One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • Paper Transport IOB. • Imaging IOB.
Remedy:	1. Reconnect the FFC between Paper Transport IOB and Imaging IOB. 2. Replace the FFC between Paper Transport IOB and Imaging IOB. 3. Replace the Imaging IOB. 4. Replace the Paper Transport IOB.

Error code:	SC665-04
Description:	IOB does not start up The IOB does not start up when starting up, or recovery from energy saver mode.
Causes:	• Connector disconnected • Harness disconnected • One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.) • BCU • Imaging IOB • Paper Transport IOB
Remedy:	1. Turn the main power OFF/ON. 2. Reconnect the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 3. Replace the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 4. Replace the BCU. 5. Replace the Imaging IOB. 6. Replace the Paper Transport IOB.

Error code:	SC669
Description:	EEPROM Communication Error The TD sensor cannot be recovered after retrying N1 times for EEPROM communication error. (1 SC669-01 to 26: 3, SC669-36: 2, SC669-37: 1)
Causes:	• Electrical noise • EEPROM not connected fully • EEPROM not installed • EEPROM damaged • BCU damaged
Remedy:	1. Turn the main power OFF/ON. 2. Reconnect the EEPROM. 3. Replace the EEPROM. 4. Replace the BCU.

Error code:	SC670-00
Description:	Engine start up error Case 1 • /ENGRDY signal was not asserted when the machine was turned on or returned from energy saver mode. • /IPURDY signal was not asserted when the machine was turned on or returned from energy saver mode. • EC response was not received within specified time from power on. • PC response was not received within specified time from power on. • SC response was not received within specified time from power on. • Writing to Rapi driver failed (the other party not found through PCI). Case 2 • Unexpected down status was detected after /ENGRDY assertion.
Causes:	Case 1 • Engine board does not start up. Case 2 • Engine board reset unexpectedly.
Remedy:	Check the connection between the engine board and the controller board. • If it is always reproduced, replace the engine board. If the problem persists, consider replacing the controller board or other boards between them. • If reproducibility is low, multiple causes are to be considered, such as software, engine board, controller board, and PSU.

Error code:	SC672-10
Description:	Controller start up error After the machine was powered on, communication between the controller and the operation panel was not established.
Causes:	• Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector loose, broken, or defective • Controller late

Error code:	SC672-11
Description:	Controller start up error After the machine was powered on, communication between the controller and the operation panel was not established, or communication with controller was interrupted after a normal startup.
Causes:	• Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector loose, broken, or defective • Controller late

Error code:	SC672-12
Description:	Controller start up error Communication with controller was interrupted after a normal startup.
Causes:	• Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector loose, broken, or defective • Controller late

Error code:	SC672-13
Description:	Controller start up error The operation panel detects that the controller is down due to other reason shown in SC672- 10, SC672-11, and SC672-12.
Causes:	• Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector loose, broken, or defective • Controller late

Error code:	SC672-99
Description:	Controller start up error The operation panel software ended abnormally.
Causes:	• Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector loose, broken, or defective • Controller late

Error code:	SC673-10
Description:	Operation panel Flair communication error (Smart Operation Panel) This SC is issued only for the machine that has the Smart Operation Panel installed. • Communication between Smart Operation Panel and main machine (this is called "Flair communication") is not sent to Smart Operation Panel. • SP setting (SP5-748-201) for Smart Operation Panel is not activated.
Causes:	The CATS module (controller) did not see the response to notification of monitoring service module (operation panel).
Remedy:	• Turn the main power OFF/ON. • Set SP5-748-201 (OpePanel Setting: Cheetah Panel Connect Setting) to "1: Connect" if the value is "0: Not connect".

Error code:	SC681
Description:	Toner bottle: ID Chip Communication error When error notification was received during communication with the tag and operation is not resumed after N1 retries. 1 See the detailed table below.
Causes:	• Corrupted ID data • Disconnected ID chip • No ID chip • Noise
Remedy:	Turn the main power off, and then do the following. 1. Clean ID chip connections inside the toner bottle, and check if any of the ID Chip Contact Board connector pins have snapped. If there are any snapped pins, do step 5. 2. Replace the toner bottle. 3. Reconnect the connectors between Imaging IOB and ID chip contact board. 4. Reconnect the FFC between Imaging IOB and BCU. 5. Replace the ID chip contact board. 6. Reconnect the harness between Imaging IOB and ID chip contact board. 7. Replace the FFC between Imaging IOB and BCU. 8. Replace the Imaging IOB. 9. Replace the BCU.

Error code:	SC682
Description:	TD sensor communication error TD sensor cannot be recovered after retrying N*1 times for an ID chip communication error.
Causes:	• Corrupted ID data • Disconnected ID chip • No ID chip • Noise
Remedy:	Turn the main power off, and then do the following. 1. Reconnect the connectors between Imaging IOB and TD sensor. 2. Reconnect the FFC between Imaging IOB and BCU. 3. Replace the PCDU. 4. Reconnect the harness between Imaging IOB and TD sensor. 5. Replace the FFC between Imaging IOB and BCU. 6. Replace the Imaging IOB. 7. Replace the BCU. • If the last digit of the SC’s branch number (-**) is: 1 or 6, then do the above steps for K 2 or 7, then do the above steps for M 3 or 8, then do the above steps for C 4 or 9, then do the above steps for Y

Error code:	SC687-00
Description:	PER Not Received Error Unable to receive the PER command from the controller.
Causes:	Communication error
Remedy:	Replace the BCU.

Error code:	SC701-03
Description:	Paper Feed Motor Driver Error (ARDF) Detection of error signal from motor driver
Causes:	• Encoder disconnection • Encoder connector dropout • Encoder defective • Overload • Motor deterioration
Remedy:	• Replace the encoder harness • Check the harness connection • Replace the motor

Error code:	SC701-08
Description:	Paper Exit Motor Driver Error (ARDF) Detection of error signal from motor driver.
Causes:	• Encoder disconnection • Encoder connector dropout • Encoder defective • Overload • Motor deterioration
Remedy:	• Replace the encoder harness • Check the harness connection • Replace the motor

Error code:	SC702-01
Description:	ARDF DF3090 (D779) Error Protection Device Intercept Error When original source 5V power supply is ON, protection device intercept of 24V power supply system is detected
Causes:	Any of feed motor, transport motor, reverse solenoid, paper feed solenoid, paper feed clutch and FAN motor defective, a harness shortcircuit occurs, and the protection device of the 24V power supply system intercepts.
Remedy:	Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts that need to be checked are all motors, all solenoids, and all clutches. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the specific part runs (OUTPUT Check), has no overloads, and is properly driven. Replace the part if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC702-02
Description:	ARDF DF3090 (D779) Error Protection Device Intercept Error 2 When original source 5V power supply is ON, protection device intercept of 24V OUT power supply system is detected.
Causes:	Solenoid defective or harness short-circuit occurs in 24VOUT power supply system.
Remedy:	Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts that need to be checked are all motors, all solenoids, and all clutches. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the specific part runs (OUTPUT Check), has no overloads, and is properly driven. Replace the part if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC702-03
Description:	ARDF DF3090 (D779) Error Protection Device Intercept Error 3 When original source 5V power supply is ON, protection device intercept of 5VE power supply system is detected.
Causes:	Sensor defective or a harness short-circuit occur in 5VE power supply system.
Remedy:	Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if the connector for Original Set Sensor is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for Original Set Sensor. Replace the harness if it is disconnected, or damaged. 3. Check if the Original Set Sensor turns OFF/ON (INPUT Check). Replace the part if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC723-03
Description:	Internal Finisher SR3180 (D766) Error Power Supply Error When original source 24V power supply is ON, protection device intercept of non-interlock power supply system is detected.
Causes:	A motor failure or harness short-circuit occur in the non-interlock power supply system.
Remedy:	• Replace the short-circuited harnesses • Replace the protection devices

Error code:	SC723-10
Description:	Internal Finisher SR3180 (D766) Error Transport Motor Error The DCM driver error detection is started after reset, and predetermined milliseconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times.
Causes:	• Transport Motor failure • Harness short-circuit • Circuit board failure • Over current • Abnormal temperature
Remedy:	• Replace the motor • Replace the harness • Replace the circuit board.

Error code:	SC723-20
Description:	Internal Finisher SR3180 (D766) Error Junction Gate Motor Error When the junction gate HP sensor was not turned off while predetermined seconds applied to the junction gate motor with the HP sensor turned on. When the junction gate HP sensor was not turned on while predetermined seconds applied to the junction gate motor with the HP sensor turned off. This SC will be issued when the above phenomenon repeated 2 times.
Causes:	• Junction Gate Motor failure • Connector disconnected • Over load • Junction gate HP sensor error
Remedy:	• Check the connection • Replace the motor/sensor • Replace the harness

Error code:	SC723-24
Description:	Internal Finisher SR3180 (D766) Error Exit Paper Pressure Motor Error When the exit paper pressure HP sensor was not turned off while predetermined seconds applied to the exit pressure release motor with the HP sensor turned on. When paper output pressure HP sensor was not turned on while predetermined seconds applied to the exit pressure release motor with the HP sensor turned off. This SC will be issued when the above phenomenon repeated 2 times.
Causes:	• Exit Pressure Release Motor failure • Connector disconnected • Over load • Exit pressure release HP sensor error
Remedy:	• Check the connection • Replace the motor/sensor • Replace the harness

Error code:	SC723-44
Description:	Internal Finisher SR3180 (D766) Error Stapler Motor Error When the stapler drive HP sensor was not turned off while predetermined seconds applied to the stapler motor with the HP sensor turned on. When stapler drive HP sensor was not turned on while predetermined seconds applied to the stapler motor with the HP sensor turned off. The STM driver error detection is started after reset, and predetermined seconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times.
Causes:	• Stapler Motor failure • Connector disconnected • Stapler Motor overload • Stapler HP sensor error • Harness short-circuit • Circuit board failure • Excess current • Abnormal temperature
Remedy:	• Check the connection • Replace the motor/sensor • Replace the harness • Replace the circuit board

Error code:	SC723-71
Description:	Internal Finisher SR3180 (D766) Error Shift Motor Error When the shift HP sensor was not turned off while predetermined seconds applied to the shift motor with the HP sensor turned on. When shift HP sensor was not turned on while predetermined seconds applied to the shift motor with the HP sensor turned off. The STM driver error detection is started after reset, and predetermined seconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times.
Causes:	• Shift Motor failure • Connector disconnected • Shift Motor overload • Shift HP sensor error • Harness short-circuit • Circuit board failure • Excess current • Abnormal temperature
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-24
Description:	Internal Finisher SR3130 (D690) Error Paper Exit Guide Plate Open/Close Motor Error • When paper exit guide plate open/close motor is driven for specified time (msec.) after paper exit guide plate HP sensor ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When paper exit guide plate open/close motor is driven for specified time (msec.) after paper exit guide plate HP sensor OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-25
Description:	Internal Finisher SR3130 (D690) Error Punch Motor Error • When punch motor is driven for specified time (msec.) after punch HP sensor ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When punch motor is driven for specified time (msec.) after punch HP sensor OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-27
Description:	Internal Finisher SR3130 (D690) Error Punch Displacement Motor Error • When punch displacement motor is driven for specified time (msec.) when punch displacement HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When punch displacement motor is driven for specified time (msec.) when punch displacement HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-28
Description:	Internal Finisher SR3130 (D690) Error Punch Horizontal Registration Detection Motor Error • When horizontal registration displacement motor is driven for specified time (msec.) when horizontal registration displacement HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When horizontal registration displacement motor is driven for specified time (msec.) when horizontal registration displacement HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-31
Description:	Internal Finisher SR3130 (D690) Error Jogger Front Motor Error • When front jogger motor is driven for specified time (msec.) when front jogger HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When front jogger motor is driven for specified time (msec.) when front jogger HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-32
Description:	Internal Finisher SR3130 (D690) Error Jogger Rear Motor Error • When rear jogger motor is driven for specified time (msec.) when rear jogger HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When rear jogger motor is driven for specified time (msec.) when rear jogger HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-33
Description:	Internal Finisher SR3130 (D690) Error Positioning Roller Motor Error • During initialization/positioning roller descent, even when the positioning roller motor is driven for specified time (msec.) when the positioning roller HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • During initialization, even when the positioning roller motor is driven for specified time (msec.) when the positioning roller HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). • When the positioning roller is lifted from the press position, even when driven for specified time (msec.), the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-38
Description:	Internal Finisher SR3130 (D690) Error Paper Press Motor Error • When the paper press HP sensor is ON and the paper press motor is driven for specified time (msec.), the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When the paper press HP sensor is OFF and the paper press motor is driven for specified time (msec.), the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-42
Description:	Internal Finisher SR3130 (D690) Error Stapler Displacement Movable Motor Error • Sifter stapler displacement HP sensor ON, even when the stapler retreat motor is driven for specified time (msec.), the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • After stapler displacement HP sensor OFF, even when the stapler retreat motor is driven for specified time (msec.), the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-70
Description:	Internal Finisher SR3130 (D690) Error Shift Tray Ascent/Descent Motor Error • During ascent from paper surface sensor ON, even after specified time (msec.) elapses, the paper surface sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • During descent from paper surface sensor OFF, the paper surface sensor does not switch ON even after specified time (msec.) elapses (1st time is jam notification, 2nd time is SC notification). • During descent to the packing position, the full sensor does not switch ON even if the specified time (msec.) elapses.
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC724-80
Description:	Finisher gathering roller motor (M14) error
Causes:	• Motor overload • Loose connection of the finisher gathering roller motor (M14) • Defective finisher gathering roller motor (M14)
Remedy:	• Check the connections to the finisher gathering roller motor (M14). • Replace the finisher gathering roller motor (M14).

Error code:	SC724-86
Description:	Internal Finisher SR3130 (D690) Error Stapler Motor Error • HP sensor does not switch OFF even when the stapler motor is driven for specified time (msec.) after the stapler HP sensor switches ON (1st time is jam notification, 2nd time is SC notification). • HP sensor does not switch ON even when the stapler motor is driven for specified time (msec.) after the stapler HP sensor switches OFF (1st time is jam notification, 2nd time is SC notification).
Causes:	• Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (SC724-38, 70 only) • Staple jam (SC724-86 only)
Remedy:	Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC761-03
Description:	Protection Device Intercept Error 5V Fuse blowout occurs due to over current during power injection (output detected for longer than 2 seconds).
Causes:	• Over current of bridge unit motor • Over current due to short-circuit in PCB
Remedy:	• Replace the bridge unit • Replace the PCB

Error code:	SC761-04
Description:	Protection Device Intercept Error 24V Fuse blowout occurs due to over current during power injection (output detected for longer than 2 seconds).
Causes:	• Over current of bridge unit motor • Over current due to short-circuit in PCB
Remedy:	• Replace the bridge unit • Replace the PCB

Error code:	SC780-01
Description:	Tray 1 (Upper optional paper tray) Protection Device Intercept Error When original source of 5V power supply is ON, protection device intercept of 24V power system is detected.
Causes:	In 24V power supply system: 1. Motor defective 2. Solenoid defective 3. Harness short- circuit
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in tray 1, 2, and optional upper tray are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harnesses in tray 1, 2, and optional upper tray. Replace any harness that is damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC781-01
Description:	Tray 2 (Lower optional paper tray) Protection Device Intercept Error When original source of 5V power supply is ON, protection device intercept of 24V power system is detected.
Causes:	In 24V power supply system: 1. Motor defective 2. Solenoid defective 3. Harness short- circuit
Remedy:	Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in tray 1, 2, and optional upper/lower trays are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harnesses in tray 1, 2, and optional upper/lower trays. Replace any harness that is damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

Error code:	SC791-00
Description:	No bridge unit when finisher is present When power supply is switched on or paper is fed, finisher set is detected but bridge unit set is not detected.
Causes:	1. Bridge unit not attached 2. Bridge unit defective
Remedy:	1. Reset the bridge unit 2. Turn the main power OFF/ON.

Error code:	SC792-00
Description:	No finisher, bridge unit provided When power supply is switched on, it is recognized there is no finisher, and a bridge unit is fitted.
Causes:	1. Finisher connector set incorrectly 2. In a machine which has a bridge unit connected, a finisher is not fitted 3. Finisher defective
Remedy:	Connect finisher or disconnect bridge unit, and turn the main power OFF/ON.

Error code:	SC816
Description:	Energy save I/O subsystem error Energy save I/O subsystem detected some abnormality.
Causes:	• Energy save I/O subsystem defective • Energy save I/O subsystem detected a controller board error (non-response). • Error was detected during preparation for transition to STR. • SC816-99 occurs as a subsystem error except any error from -06 to 96.
Remedy:	Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Update the "System" firmware and the other system firmware modules to the latest version. 2. Disable the STR shift function by SP5-191-001 (Power Str Set). 3. Replace the controller board.

Error code:	SC840-00
Description:	EEPROM access error • During the I/O processing, a reading error occurred. The 3rd reading failure causes this SC code. • During the I/O processing, a writing error occurred.
Causes:	• Defective EEPROM

Error code:	SC841-00
Description:	EEPROM read data error Mirrored data of the EEPROM is different from the original data in EEPROM.
Causes:	Data in the EEPROM is overwritten for some reason.

Error code:	SC842-00
Description:	Nand-Flash updating verification error SCS write error (verify error) occurred at the Nand-Flash module when remote ROM or main ROM was updated.
Causes:	Nand-Flash defective
Remedy:	Turn the main power OFF/ON.

Error code:	SC842-01
Description:	Insufficient Nand-Flash blocks (threshold exceeded) At startup, or when machine returned from low power mode, the Nand-Flash status was read and judged that the number of unusable blocks had exceeded threshold, and then SCS generated the SC code.
Causes:	Number of unusable blocks exceeded threshold for Nand-Flash
Remedy:	Replace the controller board.

Error code:	SC842-02
Description:	Number of Nand-Flash block deletions exceeded At startup, or when the machined returned from low power mode, the Nand-Flash was read and judged that the number of deleted blocks had exceeded threshold, and then SCS generated this SC code.
Causes:	Number of blocks deleted exceeded threshold for Nand-Flash
Remedy:	Replace the controller board.

Error code:	SC853-00
Description:	Bluetooth device connection error The Bluetooth hardware (USB type) was connected after the machine was turned on.
Causes:	The Bluetooth hardware (USB type) was connected after the machine was turned on.
Remedy:	Always connect the Bluetooth device (USB type) before the machine is turned on.

Error code:	SC854-00
Description:	Bluetooth device disconnected The Bluetooth hardware (USB type) was disconnected after the machine was turned on.
Causes:	The Bluetooth hardware (USB type) was disconnected after the machine was turned on.
Remedy:	Never remove Bluetooth (USB type) after machine starts

Error code:	SC855-01
Description:	Wireless LAN board error (driver attachment failure) Wireless LAN board error (wireless LAN card: 802.11 is covered)
Causes:	• Defective wireless LAN board • Loose connection
Remedy:	• Turn the main power OFF/ON. • Replace wireless LAN board

Error code:	SC855-02
Description:	Wireless LAN board error (driver initialization failure) Wireless LAN board error (wireless LAN card: 802.11 is covered)
Causes:	• Defective wireless LAN board • Loose connection
Remedy:	• Turn the main power OFF/ON. • Replace wireless LAN board

Error code:	SC857-00
Description:	USB I/F Error The USB interface is unusable because of a driver error.
Causes:	USB driver error (There are three causes of USB error: RX error/CRC error/STALL. SC is issued only in the case of STALL.)
Remedy:	• Check USB connection. • Replace the controller board.

Error code:	SC858-01
Description:	Data encryption conversion error (HDD Key Setting Error) A serious error occurred during an attempt to update the encryption key.
Causes:	• USB Flash, other data, corrupted • Communication error caused by electrostatic noise • Controller board defective
Remedy:	• Turn the main power OFF/ON. • If the error persists, replace the controller board.

Error code:	SC858-02
Description:	Data encryption conversion error (NVRAM Read/Write Error) A serious error occurred after data conversion during an attempt to update the encryption key.
Causes:	NVRAM defective
Remedy:	• Replace the NVRAM. • Replace the controller board.

Error code:	SC858-30
Description:	Data encryption conversion error (NVRAM Before Replace Error) A serious error occurred after data conversion during an attempt to update the encryption key.
Causes:	Software error such as conversion parameters being invalid.
Remedy:	• Turn the main power OFF/ON. • If the error persists, replace the controller board.

Error code:	SC858-31
Description:	Data encryption conversion error (Other Error) A serious error occurred after data conversion during an attempt to update the encryption key
Causes:	Controller board defective
Remedy:	Replace the controller board.

Error code:	SC859-01
Description:	Data encryption conversion HDD conversion error (HDD check error) When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on.
Causes:	• HDD conversion was set with the data encryption key update function, but the HDD was removed. • Machine lost power during data encryption key update • Electrostatic noise, or an HDD error occurred, during data encryption key update, and data was not encrypted.
Remedy:	• Check HDD connection. • Format the HDD (SP5-832: HDD formatting). • If there is a problem with the HDD, it has to be replaced.

Error code:	SC859-02
Description:	Data encryption conversion HDD conversion error (Power failure during conversion) When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on. Details: NVRAM/HDD conversion is incomplete.
Causes:	Power failure occurred during encryption key update.
Remedy:	The display after restart instructs the user to format the HDD.

Error code:	SC859-10
Description:	Data encryption conversion HDD conversion error (Data read/write command error) When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on. Details: Abnormal DMAC return value has been received two or more times (DMAC timeout, serial communication error etc.)
Causes:	HDD was not successfully converted during encryption key update due to HDD errors or cable noises.
Remedy:	• Check HDD connection. • Format the HDD (SP5-832: HDD formatting). • If there is a problem with the HDD, it has to be replaced.

Error code:	SC860-00
Description:	HDD startup error at main power on (HDD error) • The HDD is connected but the driver detected the following errors. • SS_NO.T_READY:/* (-2)HDD does not become READY/ • SS_BAD_LABEL:/ (-4)Wrong partition type/ • SS_READ_ERROR:/ (-5)Error occurred while reading or checking the label/ • SS_WRITE_ERROR:/ (-6)Error occurred while writing or checking the label/ • SS_FS_ERROR:/ (-7)Failed to repair the filesystem/ • SS_MOUNT_ERROR:/ (-8)Failed to mount the filesystem/ • SS_COMMAND_ERROR:/ (-9)Drive not responding to command/ • SS_KERNEL_ERROR:/ (-10)Internal kernel error/ • SS_SIZE_ERROR:/ (-11)Drive size too small/ • SS_NO._PARTITION:/ (-12)The specified partition does not exist/ • SS_NO._FILE:/ (-13)Device file does not exist*/ • Attempted to acquire HDD status through the driver but there has been no response for 30 seconds or more.
Causes:	• Unformatted HDD • Label data corrupted • HDD defective
Remedy:	Format the HDD (SP5-832: HDD formatting) through SP mode.

Error code:	SC863-01 ... SC863-23
Description:	HDD Data Read Error HDD data cannot be read.
Causes:	• SC863-01 A bad sector was generated during operation. (An error occurred in an area that does not belong to a partition, such as the disk label area.) • SC863-02 to -23 A bad sector was generated during operation. (An error occurred in partitions from “a” (SC863-02) to “v” (SC863-23).
Remedy:	Replace the HDD when: • this SC occurred ten times or more, and • the error recurs at short intervals. • the SC repeatedly occurs in the same situation (for example, at power ON). • startup takes a long time when the main power is turned ON. It takes a long time for the operation panel to become ready after power ON because it takes time to access the HDD. Normally, HDD access after power ON takes about 5 secs. If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more, there may be a problem with the HDD. Check if HDD-related SCs such as SC860 and SC863 are also occurring frequently. Print the SC log data to check them.

Error code:	SC864-01 ... SC864-23
Description:	HDD Data CRC Error During HDD operation, the HDD did not respond to a CRC error query.
Causes:	• SC864-01 A bad sector was generated during operation. (An error occurred in an area that does not belong to a partition, such as the disk label area.) • SC864-02 to -23 A bad sector was generated during operation. (An error occurred in partitions from “a” (SC863-02) to “v” (SC863-23).
Remedy:	• Format the HDD. • Replace the HDD.

Error code:	SC865-00 ... SC865-23
Description:	HDD access error During HDD operation, the HDD returned an error.
Causes:	The HDD returned an error that does not constitute SC863 (bad sector) or SC864 (CRC error).
Remedy:	Replace the HDD.

Error code:	SC866-00
Description:	SD card authentication error A license error of an application that is started from the SD card was detected.
Causes:	Invalid program data is stored on the SD card.
Remedy:	Store a valid program data on the SD card.

Error code:	SC867-00
Description:	SD card removal detection When an application SD card is removed from the slot while the application is being activated.
Causes:	An application SD card has been removed from the slot (from the mount point /mnt/sd0).
Remedy:	Turn the main power off/on.

Error code:	SC867-01
Description:	SD card removal detection When an application SD card is removed from the slot while the application is being activated.
Causes:	An application SD card has been removed from the slot (from the mount point /mnt/sd1).
Remedy:	Turn the main power off/on.

Error code:	SC868-00
Description:	SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd0)
Causes:	• SD card is defective • SD controller is defective
Remedy:	• Reformat the SD card (using the "SD Formatter" made by Panasonic).* • Check the SD card insertion status. • Replace the SD card. • Replace the controller board.

Error code:	SC868-01
Description:	SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd1)
Causes:	• SD card is defective • SD controller is defective
Remedy:	SD card used for starting an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, replace the SD card. • SD card for users • In case of a file system error, reformat the SD card (using the "SD Formatter" made by Panasonic).* • In case of a device access error, turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, use another SD card. • If the error persists even after replacing the SD card, replace the controller board.

Error code:	SC868-02
Description:	SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd1)
Causes:	• SD card defective • SD controller defective
Remedy:	SD card that starts an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, replace the SD card. • SD card for users • In case of a file system error, reformat the SD card (using the "SD Formatter" made by Panasonic).* • In case of a device access error, turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, use another SD card. • If the error persists even after replacing the SD card, replace the controller board.

Error code:	SC870-00 ... SC870-60
Description:	Address Book data error. When an error related to the Address Book is detected during startup or operation.
Causes:	• Software bug • Inconsistency of Address Book source location (machine/delivery server/LDAP server) • Inconsistency of Address Book encryption setting or encryption key (NVRAM or HDD was replaced individually without formatting the Address Book) • Address Book storage device (SD/HDD) was temporarily removed or hardware configuration does not match the application configuration. • Address Book data corruption was detected.
Remedy:	• Check the HDD connection. • Initialize all UCS settings and address/authentication information (SP5-846-046). • Initialize the Address Book partition (SP5-832-006).

Error code:	SC872-00
Description:	HDD mail reception error An error was detected on the HDD immediately after the machine was turned on.
Causes:	• HDD defective • Power was turned off while the machine used the HDD.
Remedy:	• Format the HDD (SP5-832-007: HDD Formatting: Mail RX Data).). • Replace the HDD. When you do the above, the following information will be initialized. • Partly received partial mail messages. • Already-read statuses of POP3-received messages (All messages on the mail server are handled as new messages).

Error code:	SC873-00
Description:	HDD mail reception error An error was detected on the HDD immediately after the machine was turned on.
Causes:	• HDD defective • Power was turned off while the machine used the HDD.
Remedy:	• Format the HDD (SP5-832-007 : HDD Formatting: Mail RX Data). • Replace the HDD. When you do the above, the following information will be initialized. • Sender’s mail text • Default sender name/password (SMB/FTP/NCP) • Administrator mail address • Scanner delivery history

Error code:	SC875-01
Description:	Delete all error (HDD erasure) (hddchack –i error) An error was detected before HDD/data erasure starts. (Failed to erase data/failed to logically format HDD)
Causes:	• HDD logical formatting failed. • The modules failed to erase data.
Remedy:	Turn the main power OFF/ON.

Error code:	SC875-02
Description:	Delete all error (HDD erasure) (Data deletion failure) An error was detected before HDD/data erasure starts. (Failed to erase data/failed to logically format HDD)
Causes:	• HDD logical formatting failed. • The modules failed to erase data.
Remedy:	Turn the main power OFF/ON.

Error code:	SC876-01
Description:	Log Data Error 1 An error was detected in the handling of the log data at power on or during machine operation.
Causes:	Damaged log data file
Remedy:	Initialize the HDD (SP5-832-004).

Error code:	SC876-02
Description:	Log Data Error 2 An error was detected in the handling of the log data at power on or during machine operation.
Causes:	Log encryption is enabled but encryption module is not installed.
Remedy:	• Replace or set again the encryption module. • Disable the log encryption setting.

Error code:	SC876-03
Description:	Log Data Error 3 An error was detected in the handling of the log data at power on or during machine operation.
Causes:	Inconsistency of encryption key between NV-RAM and HDD.
Remedy:	• Disable the log encryption setting. • Initialize LCS memory (SP5801-019). • Initialize the HDD (SP5-832-004).

Error code:	SC876-04
Description:	Log Data Error 4 An error was detected in the handling of the log data at power on or during machine operation.
Causes:	• Log encryption key is disabled but the log data file is encrypted. (NVRAM data corruption) • Log encryption key is enabled but the log data file is not encrypted. (NVRAM data corruption)
Remedy:	Initialize the HDD (SP5-832-004).

Error code:	SC876-05
Description:	Log Data Error 5 An error was detected in the handling of the log data at power on or during machine operation.
Causes:	• Only the NV-RAM has been replaced with one previously used in another machine. • Only the HDD has been replaced with one previously used in another machine.
Remedy:	• Attach the original NV-RAM. • Attach the original HDD. • With the configuration that caused the SC, initialize the HDD (SP5-832-004).

Error code:	SC876-99
Description:	Log Data Error 99 An error was detected in the handling of the log data at power on or during machine operation.
Causes:	Other causes

Error code:	SC877-00
Description:	Data Overwrite Security card error The "Auto Erase Memory" function of the Data Overwrite Security is set to on but it cannot be done.
Causes:	• Data Overwrite Security option SD card is broken. • Data Overwrite Security option SD card has been removed.
Remedy:	• If the SD card is broken, prepare a new Data Overwrite Security option SD card and replace the NVRAM. • If the SD card has been removed, turn the main power off and reinstall a working Data Overwrite Security option SD card.

Error code:	SC878-00
Description:	TPM authentication error TPM electronic recognition failure
Causes:	• Update of system module attempted without correct update path • USB flash memory not operating correctly
Remedy:	Replace the controller board (PCB3). Trusted Platform Module • In computing, Trusted Platform Module (TPM) is both the name of a published specification detailing a secure crypto processor that can store cryptographic keys that protect information, as well as the general name of implementations of that specification often called the "TPM chip" or "TPM Security Device" (as designated in certain Dell BIOS settings).

Error code:	SC878-01
Description:	USB flash error There is a problem in the file system of the USB flash memory.
Causes:	USB Flash system files corrupted.
Remedy:	Replace the controller board (PCB3).

Error code:	SC878-02
Description:	TPM error An error occurred in either TPM or the TPM driver.
Causes:	TPM not operating correctly.
Remedy:	Replace the controller board (PCB3).

Error code:	SC878-03
Description:	TCSD error An error occurred in the TPM software stack.
Causes:	• TPM, TPM software cannot start • A file required by TPM is missing
Remedy:	Replace the controller board (PCB3).

Error code:	SC880-00
Description:	MLB error
Causes:	The response is not received within the specified time during the access to the MLB. Defective MLB
Remedy:	• Replace the MLB • Remove the MLB

Error code:	SC881-01
Description:	Management area error • A problem was detected in the software • This error may even occur is an IC card option is not installed.
Causes:	• This is caused by accumulation of abnormal authentication information in the software. (User operation will not directly cause it.) • At login Example: When a job is sent to the printer/when logged on from the operation panel/when logged on from a Web browser
Remedy:	Turn the main power off/on.

Error code:	SC882-01
Description:	Cheetah Operation Panel error (Cheetah Operation Panel Software Invalid error) Occurs when the validity of the operation unit is not observed.
Causes:	• Memory corruption of the operation panel software. • Invalid applications are listed in the operation panel.
Remedy:	• Format the Operation panel through SP mode • Updating the firmware

Error code:	SC899-00
Description:	Software performance error (signal reception end) Unknown software error occurred.
Causes:	Occurs when an internal program behaves abnormally.
Remedy:	In the case of a hardware defect • Replace the hardware. In the case of a software error • Turn the main power OFF/ON. • Try updating the firmware.

Error code:	SC900-00
Description:	Electric counter error The electric total counter value is out of specification. Error is detected when increasing the total counter.
Causes:	• Unexpected NV-RAM is attached. • NV-RAM defective • NV-RAM data corrupted. • Data written to unexpected area because of external factor etc. • The count requested by the SRM on receiving PRT is not completed.
Remedy:	Replace the NV-RAM.

Error code:	SC910-00
Description:	External Controller Error 1 Notification from external application (external controller)
Causes:	Subject to external application (external controller) specification
Remedy:	Turn the main power off/on.

Error code:	SC911-00
Description:	External Controller Error 2 Notification from external application (external controller)
Causes:	Subject to external application (external controller) specification
Remedy:	Turn the main power off/on.

Error code:	SC912-00
Description:	External Controller Error 3 Notification from external application (external controller)
Causes:	Subject to external application (external controller) specification
Remedy:	Turn the main power off/on.

Error code:	SC913-00
Description:	External Controller Error 4 Notification from external application (external controller)
Causes:	Subject to external application (external controller) specification
Remedy:	Turn the main power off/on.

Error code:	SC914-00
Description:	External Controller Error 5 Notification from external application (external controller)
Causes:	Subject to external application (external controller) specification
Remedy:	Turn the main power off/on.

Error code:	SC915-01 ... SC915-05
Description:	SC915-01 A External Controller Error 6 (Egret board error) SC915-02 A External Controller Error 6 (HDD serial communication error) SC915-03 A External Controller Error 6 (CPU temperature rise) SC915-04 A External Controller Error 6 (Unable to communicate with GW controller because invalid command was received) SC915-05 A External Controller Error 6(Unable to communicate with GW controller because of an error)
Causes:	Notification from external application (external controller)
Remedy:	Replace the Egret controller board.

Error code:	SC919-00
Description:	External controller down While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, of BREAK signal from the other station was detected.
Causes:	External controller and the machine had been operating correctly () but the external controller was turned off or rebooted, or the video bus was disconnected. Printing or scanning using the external controller.
Remedy:	Turn the main power OFF/ON.

Error code:	SC920-00 ... SC920-04
Description:	SC920-00 B Printer application error (No response at PM startup) SC920-01 B Printer application error (Timeout during PM operation) SC920-02 B Printer application error (Unable to obtain work memory) SC920-03 B Printer application error (Unable to start filter process) SC920-04 B Printer application error (Abnormal termination of filter process). When an error is detected in the application, which makes continued operation impossible.
Causes:	• Software bug • Unexpected hardware configuration (such as insufficient memory)
Remedy:	Turn the main power off/on.

Error code:	SC921-00
Description:	Printer application error (Resident font not found) The resident fonts cannot be found at printer startup.
Causes:	The resident font file is missing.
Remedy:	Turn the main power off/on.

Error code:	SC921-01
Description:	Printer application error (Optional font not found) Optional font required by an emulation was not found at printer startup.
Causes:	Optional emulation font not found
Remedy:	Turn the main power off/on.

Error code:	SC925-00, SC925-01
Description:	Net File function error
Causes:	The Net File storage area on the HDD is not available, or the management file used for handling the Net File data is broken. As a result, access to the Net File data cannot be continued. • Defective HDD • HDD inconsistency caused by switching the machine off while writing to HDD • Software bug • When HDD error-related service calls (SC860-SC865) are issued at the same time.
Remedy:	This error can be caused by a defective HDD. Therefore, take the necessary countermeasures specified for SC860, etc. • When other HDD error-related service calls (SC860-SC865) are NOT issued at the same time: 1) Turn the main power switch off and on. 2) If it cannot be restored by taking the above measure, initialize the Net File partition in the HDD. Note, however, that this may delete stored data such as documents remaining in the Fax transmission queue and those waiting for capture. Therefore, you must obtain the consent of your customer before executing the initialization. Note that after executing commands including Plumeria/Palm2, the job history will also be cleared. 3) If the error persists even after taking the above step, initialize all of the partitions in the HDD in accordance with SP5-832-001, then turn the main power off and then on again. Note, however, that this step will clear all of the data stored on the HDD including various documents, address book data, and so on. Therefore, again you must obtain the prior consent of your customers. Note that saved received Fax documents will be protected, but the receiving order may not be maintained. 4) If the error still cannot be restored, replace the HDD.

Error code:	SC991-00
Description:	Recoverable software operation error Software attempted an unexpected operation. SC991 covers recoverable errors as opposed toCS990.
Causes:	• Parameter error • Internal parameter error • Insufficient work memory • Operation error caused by abnormalities that are normally undetectable.
Remedy:	Logging only

Error code:	SC992-00
Description:	Undefined SC issued. An SC, that is not controlled by the system, occurred.
Causes:	• An SC for the previous model was used mistakenly, etc. • Basically a software bug.
Remedy:	Turn the main power OFF/ON.

Error code:	SC994-00
Description:	Application Item Error The numbers of executed application items on the operation panel reach the maximum limit for the operation panel structure.
Causes:	Too many executed application items
Remedy:	Logging only

Error code:	SC995-01
Description:	CPM setting error 1 Comparison of machine serial number (11 digits) and machine identification code. Details: • Machine serial number cannot be identified because of BICU replacement or malfunctioning. • Machine serial number cannot be identified because of NV-RAM replacement
Causes:	Machine serial number (11 digits) or machine identification code does not match.
Remedy:	• Enter the machine serial number using SP5-811 (MachineSerial), and then turn the power on/off. • Attach the NV-RAM that was installed previously.

Error code:	SC995-02
Description:	CPM setting error 2 Comparison of machine serial number (11 digits) and machine identification code. Details: Machine serial number cannot be identified because of NV-RAM replacement or malfunctioning.
Causes:	Machine serial number (11 digits) or machine identification code does not match.
Remedy:	• Attach the NV-RAM that was installed previously. • Download data on the NV-RAM using SP5-825 (NV-RAM Data Download).

Error code:	SC995-03
Description:	CPM setting error 3 Comparison of machine serial number (11 digits) and machine identification code. Details: Unable to recognize machine identification code because the controller was replaced incorrectly or is malfunctioning.
Causes:	Machine serial number (11 digits) or machine identification code does not match.
Remedy:	Replace it with the correct type of controller.

Error code:	SC995-04
Description:	CPM setting error 4 Comparison of machine serial number (11 digits) and machine identification code.
Causes:	Machine serial number (11 digits) or machine identification code does not match.
Remedy:	Return the parts to the original configuration, and then replace them according to the manual

Error code:	SC997-00
Description:	Application function selection error The application selected by the operation panel key operated abnormally (No response, abnormal ending).
Causes:	Software bug (mainly the application)
Remedy:	• Check the optional RAM, DIMM, boards required by the application program. • Check if the combination of downloaded programs are correct.

Error code:	SC998-00
Description:	Application start error • No application was registered to system within a specified time after the main power was turned on. (No application starts/All applications have been terminated abnormally) • Application started but cannot be drawn now for some reason.
Causes:	• Software bug (mainly the application) • The optional RAM, DIMM, boards required by the application program. Are not installed correctly.
Remedy:	• Turn the main power OFF/ON. • Check the optional RAM, DIMM, boards • Check the combination of programs • Replace the controller board.

Ricoh MPC2011SP

Общие характеристики

Печать фотографий

Размещение

Цветность печати

Телефон

Факс

Технология печати

Тип

Макс. формат

Область применения

Число страниц в месяц

Тип устройства

Копир

Сканер

Принтер

Печать без полей

Пигментные чернила

Система непрерывной подачи чернил

Количество цветов

Двусторонняя печать

Прямая печать

Макс, длина отпечатка

Время разогрева

Макс, ширина отпечатка

Макс, разрешение для ч/б печати

Скорость ч/б печати

Время выхода первого отпечатка

Копир

Макс, количество копий за цикл

Шаг масштабирования

Значение масштаба

Макс, разрешение (ч/б)

Сканер

Стандарт TWAIN

Отправка изображения по e-mail

Стандарт WIA

Слайд-адаптер

Тип сканера

Оттенки серого

Макс. формат оригинала

Макс, размер сканирования

Разрешение сканера

Скорость сканирования

Расходные материалы

Количество картриджей

Печать на:

Плотность бумаги

Факс

PC Fax

Цветной

Телефон

Автоответчик

Caller ID

АОН

Проводная трубка

Беспроводная трубка

Спикерфон

Стандарт DECT

Языки управления

Лотки

Подача бумаги

Вывод бумаги

Финишер

Брошюровщик

Сортер

Электронная сортировка

Сортировка со сдвигом

Степлер

Интерфейсы

LPT

Bluetooth

Wi-Fi 802.11n

Wi-Fi

FireWire (IEEE 1394)

RS-232

Инфракрасный порт

AirPrint

USB

Ethernet (RJ-45)