Ricoh MP5055
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Коды ошибок
SC101-01
SC101-02
SC102-00
SC120-00
SC121-00
SC141-00
SC142-00
SC144-00
SC151-00
SC152-00
SC154-00
SC161-02
SC161-20
SC195-00
SC202-00
SC203-00
SC204-00
SC220-00
SC230-00
SC231-00
SC240-00
SC272-01
SC272-10
SC302-00
SC324-01
SC360-01
SC361-01
SC362-01
SC370-00
SC391-00
SC396-01
SC440-00
SC452-00
SC460-00
SC497-00
SC498-00
SC501-01
SC501-02
SC502-01
SC502-02
SC503-01
SC503-02
SC503-11
SC503-12
SC503-31
SC503-32
SC503-33
SC503-34
SC503-35
SC503-36
SC504-21
SC504-22
SC505-41
SC505-42
SC505-43
SC508-00
SC520-01, SC520-02, SC520-03
SC521-01, SC521-02
SC522-00
SC530-00
SC531-00
SC533-00, SC533-01
SC534-00
SC535-00
SC540-00
SC541-01
SC541-02
SC541-03
SC542-02
SC542-03
SC542-05
SC542-06
SC543-00
SC544-01
SC544-02
SC545-01
SC545-05
SC547-01
SC547-02
SC547-03
SC551-01
SC551-02
SC551-03
SC552-02
SC552-03
SC552-05
SC552-06
SC553-00
SC554-01
SC554-02
SC555-01, SC555-05
SC557-00
SC558-00
SC559-00
SC561-00
SC562-02
SC562-05
SC563-00
SC564-00
SC571-00
SC572-02
SC573-00
SC574-00
SC589-01
SC589-02
SC620-01, SC620-02, SC620-03
SC621-00
SC622
SC623-00
SC664-01, SC664-02, SC664-03
SC665-01
SC665-04
SC665-05
SC665-07
SC665-08
SC667-01
SC667-10
SC667-40
SC669
SC669-36
SC669-37
SC682
SC682-36
SC687-00
SC700
SC701-03
SC701-08
SC702-01
SC702-02
SC702-03
SC702-04
SC702-05
SC720-03
SC720-06
SC720-10 ... SC720-17
SC720-20 ... SC720-33
SC720-34
SC720-35
SC720-41
SC720-42
SC720-44
SC720-50 ... SC720-53
SC720-54
SC720-60
SC720-70
SC720-71 ... SC720-74
SC720-75
SC720-80
SC720-81
SC720-82, SC720-83
SC721-03 ... SC721-17
SC721-06
SC721-24
SC721-25
SC721-27 ... SC721-41
SC721-42
SC721-44
SC721-52
SC721-53
SC721-58, SC721-59
SC721-70
SC721-71
SC721-80
SC721-81
SC722-03
SC722-06
SC722-10 ... SC722-17
SC722-24
SC722-25
SC722-27 ... SC722-41
SC722-42
SC722-44
SC722-45
SC722-46
SC722-47
SC722-70
SC722-71, SC722-81
SC723-03
SC723-10
SC723-20
SC723-24
SC723-44
SC723-71
SC724-24
SC724-25
SC724-27
SC724-28
SC724-31
SC724-32
SC724-33
SC724-38
SC724-42
SC724-70
SC724-71
SC724-80
SC724-86
SC727-01
SC727-03
SC727-04
SC727-06
SC727-10
SC727-12
SC727-20
SC727-39
SC727-41
SC727-71
SC727-72
SC761-03, SC761-04
SC780-01
SC781-01
SC791-00
SC792-00
SC816
SC818-00
SC819-00
SC840-00
SC841-00
SC842-00
SC842-01
SC842-02
SC845-01 ... SC845-05
SC855-01
SC855-02
SC858-00
SC858-01
SC858-02
SC858-30
SC858-31
SC859-00
SC859-01
SC859-02
SC859-10
SC860-00
SC862-00
SC863-01
SC863-02 ... SC863-23
SC864-01
SC864-02 ... SC864-23
SC865-00
SC865-01
SC865-02 ... SC865-23
SC865-50
SC865-51
SC865-52 ... SC865-73
SC866-00
SC867-00
SC867-01
SC867-02
SC868-00
SC868-01
SC868-02
SC869-01
SC869-02
SC870
SC871-01
SC872-00
SC873-00
SC874
SC875-01, SC875-02
SC876-01
SC876-02
SC876-03
SC876-04
SC876-05
SC876-99
SC878-00
SC878-01
SC878-02
SC878-03
SC880-00
SC881-01
SC899-00
SC940-01 ... SC940-04
SC940-50
SC940-51 ... SC940-54
SC990-00
SC991-00
SC995-01
SC995-02
SC995-03
SC995-04
Описание
| Error code: | SC101-01 |
| Description: | CIS Error: Front Side The peak white level is less than the prescribed value. |
| Causes: | • CIS is defective. • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean the white guide plate. 2. Reset/clean the CIS and white plate in the scanner. 3. Replace the units in the following order: • Original front side CIS • Engine board • PSU/Signal harness |
| Error code: | SC101-02 |
| Description: | Lamp Error (Detecting the lighting error) The white level peak did not reach the prescribed threshold when the white guide plate was scanned. Error detection timing; During the scanner adjustment (detecting the lighting error) at the time of applying power source for scanner (when the main power is turned ON). |
| Causes: | • Condensation in scanner unit • Connector disconnected • Scanner Carriage defective • BiCU defective • Harness defective • White Guide Plate dirty or attachment fault • IOB defective |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the connector. Reconnect the following connectors; • Scanner Carriage – BiCU connector • SBU – LEDB connector (SBU side connector on the scanner carriage) • BiCU – IOB harness 2. Check the white guide plate (exposure glass). Check the white guide plate attached to the exposure glass. If the white guide plate is in an unusual state, replace the white guide plate. 3. Scanner carriage defective Replace the scanner carriage. 4. BiCU defective Replace the BiCU. 5. Harness defective Replace the following harnesses. • Scanner Carriage – BiCU harness • BiCU – IOB harness 6. IOB defective Replace the IOB. |
| Error code: | SC102-00 |
| Description: | LED Illumination Adjustment Error: Front Side The white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments. |
| Causes: | • CIS is defective. • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean the white guide plate. 2. Reset/clean the CIS and white plate in the scanner. 3. Replace the units in the following order: • Original front side CIS • Controller board • PSU/Signal harness |
| Error code: | SC120-00 |
| Description: | Scanner HP Error 1 The scanner HP sensor does not detect the scanner leaving the home position (sensor does not go OFF). |
| Causes: | • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if there is any foreign object on surface of the scanner HP sensor, or the DF position scanning sensor. 2. Reconnect the harnesses of the scanner HP sensor, or the DF position scanning sensor. 3. Replace the scanner HP sensor, or the DF position scanning sensor. Since it cannot be determined which one is defective from the SC, execute the Input check (SP 5-803-202 DF position scanning sensor) to check the state of the sensor. |
| Error code: | SC121-00 |
| Description: | Scanner HP Error 2 The scanner HP sensor does not detect the scanner leaving the home position (sensor does not go ON). |
| Causes: | • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if there is any foreign object on surface of the scanner HP sensor, or the DF position scanning sensor. 2. Reconnect the harnesses of the scanner HP sensor, or the DF position scanning sensor. 3. Replace the scanner HP sensor, or the DF position scanning sensor. Since it cannot be determined which one is defective from the SC, execute the Input check (SP 5-803-202 DF position scanning sensor) to check the state of the sensor. |
| Error code: | SC141-00 |
| Description: | Black Level Correction Error: Front Side The automatic adjustment has failed to correct the black level to the permissible range. |
| Causes: | • CIS is defective. • MPU is defective. • Power/signal harness is defective. |
| Remedy: | 1. Clean/reset the connector. 2. Replace the units in the following order: • CIS • Engine board • PSU/Signal harness |
| Error code: | SC142-00 |
| Description: | White Level Correction Error: Front Side The automatic adjustment has failed to correct the white level to the permissible range. |
| Causes: | • CIS is defective. • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty. |
| Remedy: | 1. Clean/reset the CIS and white plate. 2. Replace the units in the following order: • CIS • Engine board • PSU/Signal harness |
| Error code: | SC144-00 |
| Description: | Scanner Communication Error: Front Side Cannot correctly establish communication with the MPU(SoC-AFE) |
| Causes: | • Communication error with MPU (SoC-AFE) • PSU is defective. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean/reset the connector. 2. Replace the units in the following order: • Engine board • PSU/Signal harness |
| Error code: | SC151-00 |
| Description: | Black Level Correction Error: Rear Side The automatic adjustment has failed to correct the black level (rear side) to the permissible range |
| Causes: | • CIS is defective. • MPU is defective. • Power/signal harness is defective. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean/reset the connector. 2. Replace the units in the following order: • CIS • Engine board • PSU/Signal harness |
| Error code: | SC152-00 |
| Description: | White Level Correction Error: Rear Side The automatic adjustment has failed to correct the white level (rear side) to the permissible range. |
| Causes: | • CIS is defective. • MPU is defective. • Power/signal harness is defective. • Scanner unit condensation • CIS is not set properly, or is dirty. • The white plate is not set properly, or is dirty. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean/reset the CIS and white plate. 2. Replace the units in the following order: • CIS • Engine board • PSU/Signal harness |
| Error code: | SC154-00 |
| Description: | Scanner Communication Error: Rear Side Cannot correctly establish communication with the MPU (SoC-AFE) |
| Causes: | • Communication error with MPU (SoC-AFE) • PSU is defective. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean/reset the connector. 2. Replace the units in the following order: • Engine board • PSU/Signal harness |
| Error code: | SC161-02 |
| Description: | IPU error (RI response error) |
| Causes: | Detecting an error on access to the RI. Defective IPU (BICU, ICTL) or RI abnormal performance, etc |
| Remedy: | Replace the IPU (BICU) |
| Error code: | SC161-20 |
| Description: | BICU error (DRAM initial error) This error is detected in the DDR-PHY initialization and Training status confirming when the machine is turned on, or returns to full operation from energy save mode. |
| Causes: | • BICU defective • DRAM devise defective |
| Remedy: | • Perform the SC auto rebooting. • Cycle the machine off/on. • Reconnect the connectors. • Replace the harness. • Replace the BICU. |
| Error code: | SC195-00 |
| Description: | Machine serial number error Comparison of the product identification code in the machine serial number (11 digits). |
| Causes: | The product identification code in the machine serial number (11 digits) does not match. |
| Remedy: | Re-enter the machine serial number. |
| Error code: | SC202-00 |
| Description: | Polygon Motor: ON Timeout Error After the polygon motor turned on, or within the specified time (sec.) after the rpm’s changed, the motor did not enter READY status. |
| Causes: | • The interface harness to the polygon motor driver damaged or not connected correctly. • Polygon motor or polygon motor driver defective • Polygon motor drive pulse cannot be output correctly. (Polygon controller) • XSCRDY signal observation failing (Polygon controller) |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the connectors between LD unit and IPU. 3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU. 4. Replace the LD unit (Polygon mirror motor). 5. Replace the harness between the LD unit and IPU. 6. Replace the IPU. 7. Replace the PSU (or fuses on PSU). |
| Error code: | SC203-00 |
| Description: | Polygon Motor: OFF Timeout Error The XSCRDY signal (polygon ready) never becomes inactive (H) within 3 sec. after the polygon motor went OFF. |
| Causes: | • The interface harness to the polygon motor driver damaged or not connected correctly. • Polygon motor or polygon motor driver defective • Polygon motor drive pulse cannot be output correctly. (Polygon controller) • XSCRDY signal observation failing (Polygon controller) |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the harness between LD unit and IPU. 3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU. 4. Replace the LD unit (Polygon mirror motor). 5. Replace the harness between the LD unit and IPU. 6. Replace the IPU. 7. Replace the PSU (or fuses on PSU). |
| Error code: | SC204-00 |
| Description: | Polygon Motor: XSCRDY Signal Error During polygon motor rotation, the XSCRDY signal was inactive (H) for longer than one rotation of the polygon. |
| Causes: | • The interface harness to the polygon motor driver damaged or not connected correctly. • Polygon motor or polygon motor driver defective |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the connectors between LD unit and IPU. 3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU. 4. Replace the LD unit (Polygon mirror motor). 5. Replace the harness between the LD unit and IPU. 6. Replace the IPU. 7. Replace the PSU (or fuses on PSU). |
| Error code: | SC220-00 |
| Description: | Laser Synchronization Detection Error: Leading Edge The laser synchronizing detection signal for the start position of the LD was not output for 200msec. after LDB unit turned on with the polygon motor rotating normally. |
| Causes: | • The interface harness to the synchronization detection unit damaged or not connected correctly. • Synchronization detection board defective • Beam does not enter photo detector. • Abnormality around GAVD • IDB (LED driver) defective • LDB defective • IPU defective |
| Remedy: | • Turn the power off/on. • Replace the laser unit. • Replace the harness. • Replace the IPU board. |
| Error code: | SC230-00 |
| Description: | FGATE ON Error The FGATE signal did not turn ON within the given time period after the writing process started. |
| Causes: | • GAVD defective • Image processing ASIC defective • BCU, controller board not connected correctly or defective • Harness between BCU and LDB defective |
| Remedy: | • Turn the power off/on. • Replace the harness between IPU and laser unit. • Replace the IPU board. • Replace the controller board. |
| Error code: | SC231-00 |
| Description: | FGATE OFF Error The FGATE signal did not turn OFF within the given time period after the writing process ended. |
| Causes: | • GAVD defective • Image processing ASIC defective • IPU, controller board not connected correctly or defective • Harness between IPU and LDB defective |
| Remedy: | • Turn the power off/on. • Replace the harness between IPU and laser unit. • Replace the IPU board. • Replace the controller board. |
| Error code: | SC240-00 |
| Description: | LD Error • The LD error status of LD driver is asserted after the LD is initialized. • The LD driver`s error signal is detected during LD initialization. |
| Causes: | • LD degradation (LD broken, shift of output characteristics etc.) • The interface harness damaged or not connected correctly. • LD driver defective |
| Remedy: | • Cycle the main power off/on. • Replace the laser unit. • Replace the harness. • Replace the IPU board. |
| Error code: | SC272-01 |
| Description: | LD Driver Communication Error If the value is not same when the machine reads and writes the same registration at the machine start-up. If the communication parity retries three consecutive times, the SC is generated. |
| Causes: | • CPU defective • IPU defective • BCU defective • Harness defective |
| Remedy: | • Cycle the main power off/on. • Replace the laser unit. • Replace the harness. • Replace the IPU board. |
| Error code: | SC272-10 |
| Description: | LD driver communication error: Other LD voltage does not satisfy the specified voltage (5 V). |
| Causes: | • BCU defective (LD5V Power error) • LDB defective (LD drive error) • LDB connector defective (loose, broken) • Interlock switch defective |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the connectors between LDB and IPU. 3. Replace the IPU. 4. Replace the LD unit. 5. Replace the harness between LDB and IPU. 6. Replace the interlock switch. |
| Error code: | SC302-00 |
| Description: | High Voltage Power Source: Charge: Output Error The machine detects the error detection signal “L (unexpected)” 10 times for 200 msec consecutively when monitoring the error signal every 20 msec during outputting the PWM signal. |
| Causes: | Hardware error • Input / Output connector is disconnected. • Input / Output harness is short-circuited. • Surface/air clearance insufficient (arc discharge) • BCU error (signal error) • HVPS defective Load error • Grounding fault of charging output, short-circuit with other outputs • Surface/air clearance insufficient in charging output path (including distance from other outputs) • Unexpected deterioration of drum and over current due to pinholes gap error between the drum and charge roller (PCU error). • Over current due to drum surface condensation • PCU is disconnected. |
| Remedy: | • Cycle the main power off/on. • Replace the HVPS. • Replace the harness of the HVPS. • Replace the harness of the PCU. • Replace the PCU. |
| Error code: | SC324-01 |
| Description: | Development motor: Bk: Lock Motor status is observed at 100ms intervals during motor ON, and the unlock status is detected at least 20 times |
| Causes: | • Motor defective • Connector disconnected • Harness broken • IOB defective • Development unit torque increased |
| Remedy: | • Replace the motor • Reconnect the connector • Replace the harness • Replace the Imaging IOB. • Replace the PCDU. |
| Error code: | SC360-01 |
| Description: | TD Sensor Adjustment Error • When Mu count exceeds the judgment threshold of no developer status. • When Mu count does not satisfy the following target ranges for 3 times in a row. • Upper threshold • Lower threshold |
| Causes: | • TD sensor defective • Loose connection • Harness broken • Developer toner density differs from initial developer |
| Remedy: | • Replace the TD sensor harness. • Reconnect the TD sensor connector. • Replace the TD sensor. • Replace the development unit. |
| Error code: | SC361-01 |
| Description: | TD Sensor Output Error: Upper Limit (K) The following condition continuously exceeds the upper limit threshold value (SP3-211- 003). • TD sensor output: Vt (SP3-210-001) > output upper limit error threshold (SP3-211- 002) |
| Causes: | • TD sensor connector dropout (connection fault) |
| Remedy: | • Check if the TD sensor connector is connected. • Check the harness of the TD sensor (disconnection, etc.). • Replace the TD sensor. |
| Error code: | SC362-01 |
| Description: | TD Sensor Output Error: Lower limit (K) TD sensor output: Vt (SP3-210-001) < output lower limit error threshold (SP3-211-004) is continuously below the lower limit occurrence threshold value (SP3-211-005) |
| Causes: | TD sensor connector missing/dropout |
| Remedy: | • Check if the TD sensor connector is connected. • Check the harness of the TD sensor (disconnection, etc.). • Replace the TD sensor. |
| Error code: | SC370-00 |
| Description: | ID Sensor Calibration Error Regular reflection optical output voltage of the ID sensor: Vsg_reg cannot be adjusted to within target range. Upper limit (SP3-320-013: initial value 4.5V) Lower limit (SP3-320-014: initial value 3.5V) |
| Causes: | • ID sensor connector missing/connection fault • ID sensor detection window dirt • ID sensor malfunction |
| Remedy: | • Check the ID sensor connector. If it is not connected, reconnect it. • Check for dirt on the ID sensor detection window. If the detection window is dirty, clean by the predetermined method (do not wipe it dry). • If neither of the above have occurred, replace the ID sensor. |
| Error code: | SC391-00 |
| Description: | High Voltage Power Source: Development : Output Error When the machine detects the error detection signal “L (abnormal)” 10 times for 200 ms consecutively by monitoring the error detection signal every 20ms during output of the PWM signal used as an error detection target. |
| Causes: | Hardware error • Input / Output connector is disconnected. • Surface/air clearance insufficient (arc discharge) • Input / Output harness is short-circuited. • BCU error (signal error) • HVPS defective Load error • Grounding fault of charging output, short-circuit with other outputs • Surface/air clearance insufficient in charging output path (including distance from other outputs) • Unexpected deterioration of drum, and over current due to pinholes • Over current due to drum surface condensation • PCDU is not set properly. |
| Remedy: | • Cycle the main power off/on • Replace the harness between the BCU and HVPS. • Reconnect or replace the harness between the BCU and HVPS. • Reinstall or replace the development unit. • Check if the contact and separation movement of the transfer unit works correctly. • Replace the HVPS. • Replace the BCU. |
| Error code: | SC396-01 |
| Description: | Drum Motor: K Error Early Detection • A command to stop the rotation of the motor has been issued right after the power was turned on, but the motor is still rotating. Motor Operation Timing • When the motor rotation request or speed change request is issued, the motor is in the stopped state. Motor Stop Timing • A command to stop the rotation of the motor has been issued, but the motor is still rotating. |
| Causes: | - Disconnected connector - Broken signal wire - Excessive motor torque |
| Remedy: | • Check the connector connection. • Turn the power OFF and then ON. • Replace the Drum Motor: K. |
| Error code: | SC440-00 |
| Description: | High Voltage Power Source: Paper Transfer : Output Error The machine detects the error detection signal “L (unexpected)” 10 times for 200 msec consecutively when monitoring the error signal every 20 msec during outputting the PWM signal. |
| Causes: | Hardware error • Input / Output connector is disconnected. • Input / Output harness is short-circuited. • BCU error (signal error) • HVPS defective Load error • Transfer roller`s impedance increases. • Transfer unit is not set properly. |
| Remedy: | • Cycle the main power off/on. • Reconnect or replace the harness of the HVPS (power pack). • Reconnect or replace the harness between the BCU and the HVPS. • Reset or replace the transfer unit. • Check if the contact and separation movement of the transfer unit works correctly. • Replace the HVPS. • Replace the BCU. |
| Error code: | SC452-00 |
| Description: | Paper transfer contact motor error Paper transfer contact motor: position sensor cannot detect the sensor filler state within the predetermined time (see below) even if the paper transfer contact motor is rotated. • Contact operation: If not detected in 2000msec • Home position operation: If not detected in 5000msec Signal detection sampling period: 10msec |
| Causes: | • Sensor dirt • Sensor defection • Motor defection • Unit load large |
| Remedy: | • Replace the contact drive unit • Replace the image transfer unit • Check the harness |
| Error code: | SC460-00 |
| Description: | High Voltage Power Source: Separation : Output Error The machine detects the error detection signal “L (unexpected)” 10 times for 200 msec consecutively when monitoring the error signal every 20 msec during outputting the PWM signal. |
| Causes: | Hardware error • Input / Output connector is disconnected. • Input / Output harness is short-circuited. • Transfer unit is not set properly. • BCU error (signal error) • HVPS defective Load error • Grounding fault of separation power output, short-circuit with other outputs • Surface/air clearance insufficient in separation power output path (including distance from other outputs) |
| Remedy: | • Cycle the main power off/on • Reconnect or replace the harness of the HVPS (power pack). • Reconnect or replace the harness between the BCU to the HVPS. • Reset or replace the transfer unit. • Check if the contact and separation movement of the transfer unit works correctly. • Replace the HVPS. • Replace the BCU. |
| Error code: | SC497-00 |
| Description: | Machine temperature detection thermistor error Temperature sensor output error: Below 0.56V, or above 3.0V |
| Causes: | • Connector disconnection or broken • Sensor (Thermistor) defective |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to the Imaging Temperature Sensor (Thermistor) are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the Imaging Temperature Sensor (Thermistor). |
| Error code: | SC498-00 |
| Description: | Temperature and humidity sensor error Temperature sensor output error: Below 0.76V, or above 2.90V, or Moisture sensor output error: more than 2.4V |
| Causes: | • Sensor not setting (disconnection or broken) • Sensor defective |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors related to the Temperature and Humidity Sensor are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the Temperature and Humidity Sensor. |
| Error code: | SC501-01 |
| Description: | 1st Tray Lift Error (Main Machine) The 1st tray lift motor error detection count reaches 3 times. (Up to 2 times, reset instruction is displayed) |
| Causes: | • 1st tray upper limit sensor connector missing, malfunction, dirt • 1st tray lift motor connector missing, disconnection, malfunction. • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor. • Paper set incorrectly |
| Remedy: | • Reload the paper. • Remove the foreign object. 1st tray upper limit sensor, 1st tray lift motor • Check the harness. • Reset the connector. • Replace 1st paper feed unit, 1st tray • Replace Paper transport IOB • Replace |
| Error code: | SC501-02 |
| Description: | 1st Tray Descent Error (Main Frame) The 1st tray descent motor error detection count reaches 5. (Up to 4, reset instruction is displayed.) |
| Causes: | • 1st tray upper limit sensor connector missing, malfunction, dirt • 1st tray lift motor connector missing, disconnection, malfunction • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor. • Paper set incorrectly • Paper overload |
| Remedy: | • Reset the paper. • Remove the foreign object. 1st tray upper limit sensor, 1st tray lift motor • Check the harness. • Reset the connector. • Replace 1st paper feed unit, 1st tray • Replace Paper transport IOB • Replace |
| Error code: | SC502-01 |
| Description: | 2nd Tray Lift Error (Main Frame) The 2nd tray lift motor error detection count reaches 3. (Up to 2, reset is displayed.) |
| Causes: | • 2nd tray upper limit sensor connector missing, malfunction, dirt • 2nd tray lift motor connector missing, disconnection, malfunction • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | • Reset the paper. • Remove the foreign object. 2nd tray upper limit sensor, 2nd tray lift motor • Check the harness. • Reset the connector. • Replace 2nd paper feed unit, 2nd tray • Replace Paper transport IOB • Replace |
| Error code: | SC502-02 |
| Description: | 2nd Tray Descent Error (Main Frame) The detection count of 2nd tray descent motor descent errors reaches a total of 5. (Up to 4, reset is displayed.) |
| Causes: | • The 2nd paper feed tray upper limit sensor connector missing, malfunction, and dirt • 2nd tray lift motor connector missing, disconnection, malfunction • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly • Paper overload |
| Remedy: | • Reset the paper. • Remove the foreign object. 2nd tray upper limit sensor, 2nd tray lift motor • Check the harness. • Reset the connector. • Replace 2nd paper feed unit, 2nd tray • Replace Paper transport IOB • Replace |
| Error code: | SC503-01 |
| Description: | 3rd Tray Lift Error (Paper Feed Unit PB3250) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-02 |
| Description: | 3rd Tray Descent Error (Paper Feed Unit PB3250) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position, and the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-11 |
| Description: | 3rd Tray Lift Error (Upper tray of Paper Feed Unit PB3240) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the LCIT transmits a "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • LCIT control board defective • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-12 |
| Description: | 3rd Tray Descent Error (Upper tray of Paper Feed Unit PB3240) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position; the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-31 |
| Description: | 3rd Tray Lift Error (LCIT PB3260) • Upper limit detection error (during descent) During tray initialization (upper limit detection/lower limit not detected), the tray base plate is lowered to check the tray base plate position, and the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. • Upper limit detection error (during ascent) During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the LCIT transmits "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the right tray and the tray lift motor • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/not horizontal • Paper feed roller missing item • Pickup arm damage • Foreign object, such as a paper scrap, is caught inside the right tray |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-32 |
| Description: | 3rd Tray Descent Error (LCIT PB3260) • Lower limit detection error (during descent) During tray initialization (upper limit not detected/lower eject limit detection), the tray base plate is lowered to check the tray base plate position, and the lower limit sensor is not detected although a predetermined time elapsed. Alternatively, at paper end, the tray base plate is lowered, but the lower limit sensor is not detected although a predetermined time elapsed. • Lower limit error (during ascent) During tray initialization (upper limit eject detection/lower limit detection), the tray base plate is raised to check the tray base plate position, and the lower limit sensor is detected although a predetermined time elapsed. *If an error occurs 3 times consecutively: LCIT transmits "3rd tray lower limit detection error" to the main machine. Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine. |
| Causes: | • Lift motor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the right tray and the tray lift motor • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/not horizontal • Foreign object, such as a paper scrap, is caught inside the right tray |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-33 |
| Description: | 3rd Tray Paper Overload Error (LCIT PB3260) During tray initialization, both the upper limit and lower limit are detected 3 times consecutively. (Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine |
| Causes: | • Paper overload • Paper set incorrectly • Upper limit sensor error/connector missing • Lower limit sensor error/connector missing • Harness broken • LCIT control board defective • Foreign object, such as a paper scrap, is caught inside the right tray |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-34 |
| Description: | 3rd Tray Paper Position Error (LCIT PB3260) During left/right tray set, or when power is switched ON, or when transfer is complete, "open" is detected 3 times consecutively by end fence open/closed detection. (Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine.) |
| Causes: | • Paper set incorrectly (paper is offset from position for pushing end fence) • Foreign object entry (foreign object is caught in the position for pushing end fence) • End fence open/closed sensor error/connector missing • Harness broken • LCIT control board defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-35 |
| Description: | 3rd Tray Transfer Error (LCIT PB3260) • Transfer end detection error At right tray paper end (right tray lower limit detection, left tray paper detection), left tray paper is transferred to the right tray, but the left tray paper sensor is detected although a predetermined time elapsed (paper missing is not detected), for 3 times consecutively. (Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine.) |
| Causes: | • Transfer motor error/connector missing • Left tray paper sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the left tray and the tray transfer motor • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Transfer fence defective • Foreign object, such as a paper scrap, is caught inside the left tray |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC503-36 |
| Description: | 3rd Tray Transfer HP Error (LCIT PB3260) • HP detection error (during transfer start) At right tray paper end (right tray lower limit detection, left tray paper detection), left tray paper is transferred to the right tray, but the left tray transfer fence HP sensor is detected although a predetermined time elapsed (HP sensor missing cannot be detected). • HP detection error (during transfer fence HP return) During left tray transfer fence HP not detected (stop after paper transfer, during power supply ON, during left tray set), the left tray transfer fence is moved to HP, but the left tray HP sensor is not detected although a predetermined time elapsed. *If an error occurs 3 times consecutively: LCIT transmits "3rd paper feed tray transfer HP error" to the main machine. (Up to 2 times consecutively, LCIT transmits "tray set incorrectly" to the main machine.) |
| Causes: | • Transport motor error/connector missing • Left tray transfer fence HP sensor error/connector missing • Harness broken • LCIT control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the left tray and the tray transport motor • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Transfer fence defective • Foreign object, such as a paper scrap, is caught inside the left tray |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC504-21 |
| Description: | 4th Tray Lift Error (Lower tray of Paper Feed Unit PB3240) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, but the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 4 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 4. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC504-22 |
| Description: | 4th Tray Descent Error (Lower tray of Paper Feed Unit PB3240) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position, but the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively. (Up to 2 times consecutively, the tray transmits a "tray set incorrectly" to the main machine.) |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper overload • Foreign object, such as a paper scrap, is caught between the paper feed tray and the tray lift motor • Paper set incorrectly |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in Tray 4 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in Tray 4. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC505-41 |
| Description: | Side LCIT Limit Detection Error (LCIT RT3030) • Upper limit detection error (during descent) During tray initialization (upper limit detection/lower limit not detected), the tray base plate is lowered to check the tray base plate position, but the upper limit sensor is detected although a predetermined time elapsed. • Upper limit detection error (during ascent) During tray initialization (upper limit not detected /lower limit detection), the tray base plate is raised to check the tray base plate position, but the upper limit sensor is not detected although a predetermined time elapsed. *If an error occurs for 3 times consecutively: the side LCIT transmits a "5th paper feed tray upper limit detection error" to the main machine. Up to 2 times consecutively, the side LCIT transmits a "tray set incorrectly" to the main machine. |
| Causes: | • Lift motor error/connector missing • Upper limit sensor error/connector missing • Harness broken • Tray control board defective • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/not horizontal • Paper feed roller missing item • Pickup arm defective • Foreign object, such as a paper scrap, is caught inside the tray |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in the side LCIT are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in the side LCIT. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC505-42 |
| Description: | Side LCIT Lower Limit Detection Error (LCIT RT3030) • Lower limit detection error (during descent) During tray initialization (upper limit not detected /lower limit eject detection), the tray base plate is lowered to check the tray base plate position, but the lower limit sensor is not detected although a predetermined time elapsed. Alternatively, at paper end, the tray base plate is lowered, but the lower limit sensor is not detected although a predetermined time elapsed. • Lower limit detection error (during ascent) During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, but the lower limit sensor is detected although a predetermined time elapsed. *If an error occurs for 3 times consecutively: the side LCIT transmits a "5th paper feed tray upper limit detection error" to the main machine. Up to 2 times consecutively, the side LCIT transmits a "tray set incorrectly" to the main machine. |
| Causes: | • Lift motor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Tray control board defective • Paper set incorrectly • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/not horizontal • Foreign object, such as a paper scrap, is caught inside the tray |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in the side LCIT are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in the side LCIT. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC505-43 |
| Description: | Side LCIT Paper Overload Error (LCIT RT3030) During tray initialization, both the upper limit and lower limit are detected for 3 times consecutively (up to 2 times consecutively, the side LCIT transmits a "tray set incorrectly" to the main machine). |
| Causes: | • Paper overload • Paper set incorrectly • Upper limit sensor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Tray control board defective • Foreign object, such as a paper scrap, is caught inside the tray |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in the side LCIT are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harness in the side LCIT. Replace the harnesses if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC508-00 |
| Description: | Bypass Tray Size Detection Error The paper size detected on the bypass tray is different from any of the pattern of automatic size detection. |
| Causes: | • Bypass Length Sensor or Bypass Width Sensor malfunction • Bypass Length Sensor or Bypass Width Sensor harness disconnected |
| Remedy: | 1. Replace the Bypass Length Sensor, or Bypass Width Sensor. 2. Replace the harness for Bypass Length Sensor, or Bypass Width Sensor. |
| Error code: | SC520-01, SC520-02, SC520-03 |
| Description: | SC520- 01 C Registration Motor: Lock SC520- 02 C Paper feed Motor: Lock SC520- 03 C Transport Motor: Lock During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times. |
| Causes: | • Motor defective • Connector disconnected • Harness broken • IOB defective • Encoder defective |
| Remedy: | • Replace the motor. • Reset the connector. • Replace the harness. • Replace the Paper Transport IOB. |
| Error code: | SC521-01, SC521-02 |
| Description: | SC521- 01 C Duplex Entrance Motor: Lock SC521- 02 C Duplex By-pass Motor: Lock During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times. |
| Causes: | • Motor defective • Connector disconnected • Harness broken • IOB defective • Encoder defective |
| Remedy: | • Replace the motor. • Reset the connector. • Replace the harness. • Replace the Paper Transport IOB. |
| Error code: | SC522-00 |
| Description: | Paper Exit Motor: Lock During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times. |
| Causes: | • Motor defective • Connector disconnected • Harness broken • IOB defective • Encoder defective |
| Remedy: | • Replace the motor. • Reset the connector. • Replace the harness. • Replace the Paper Transport IOB. |
| Error code: | SC530-00 |
| Description: | Fusing Exhaust Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively. |
| Causes: | • Motor defective • Connector disconnected • Harness broken • IOB defective |
| Remedy: | • Replace the fusing exhaust fan. • Reconnect the connector. • Replace the harness. • Replace the Paper Transport IOB. |
| Error code: | SC531-00 |
| Description: | Fusing fan error The fan motor lock (rotating state) signal is sampled 30 times at 100 ms intervals and the fan goes into an unstable rotating state at least ten times. (No error detection occurs for two seconds after the start of the fan or after changing the speed.) |
| Causes: | • Failed fan motor • Disconnected connector |
| Remedy: | • Replace the fan motor. • Check the connector. |
| Error code: | SC533-00, SC533-01 |
| Description: | SC533-00 D PSU Cooling Fan Lock SC533-01 D Development Bearing Cooling Fan In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively. |
| Causes: | • Motor defective • Connector disconnected • Harness broken • BCU defective |
| Remedy: | • Replace the development bearing cooling fan. • Reset the connector. • Replace the harness. • Replace the BCU. |
| Error code: | SC534-00 |
| Description: | Development Exhaust Fan In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively. |
| Causes: | • Motor defective • Connector disconnected • Harness broken • BCU defective |
| Remedy: | • Replace the development exhaust fan. • Reset the connector. • Replace the harness. • Replace the BCU. |
| Error code: | SC535-00 |
| Description: | Paper Exit Cooling Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively. |
| Causes: | • Motor defective • Connector disconnected • Harness broken • IOB defective |
| Remedy: | • Replace the paper exit cooling fan. • Reconnect the connector. • Replace the harness. • Replace the Imaging IOB. |
| Error code: | SC540-00 |
| Description: | Fusing Motor: Lock Motor status is observed at 100 ms intervals during motor ON, and the unlock status is detected at least 20 times. |
| Causes: | • Motor defective • Connector disconnected • Harness broken • IOB defective • Unit torque increased |
| Remedy: | • Replace the fusing motor. • Reconnect the connector. • Replace the harness. • Replace the paper transport IOB. |
| Error code: | SC541-01 |
| Description: | Thermopile (Center) Disconnection Below -50 degrees C (or below CB) is detected for 0.1 sec. continuously. |
| Causes: | • Thermopile disconnection • Connector disconnected • Harnesses between the drawer and the PCBs on machine are disconnected. • BCU board is broken. |
| Remedy: | 1. Reconnect the connector between the fusing unit and BCU. 2. Replace the thermopile (Center). 3. Replace the harness between the fusing unit and BCU. 4. Replace the BCU. |
| Error code: | SC541-02 |
| Description: | Non-contact Thermistor (Center) Disconnection Above 3F6 is detected for 1 sec. continuously (NC sensor center: detection & compensation NC sensor edge: detection & compensation). Detection period: 100 ms, detection frequency: 10 times or more. |
| Causes: | • Non-contact thermistor disconnection • Connector disconnected • Harness disconnection in the fusing unit • Harness disconnection inside the main machine • BCU defective |
| Remedy: | 1. Reconnect the connectors (between the fusing unit and the BCU). 2. Replace the non-contact thermistor with the harness. 3. Replace the fusing unit. 4. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 5. Replace the BCU. |
| Error code: | SC541-03 |
| Description: | Non-contact Thermistor (Center) short-circuit AD value: Below 8 is detected for 1 sec. continuously. Detection period: 100 ms, detection frequency: 10 times or more. |
| Causes: | • Non-contact thermistor short-circuit • Connector disconnected • Harness disconnection in the fusing unit • Harness disconnection inside the main machine • BCU defective |
| Remedy: | 1. Reconnect the connectors (between the fusing unit and the BCU). 2. Replace the non-contact thermistor with the harness. 3. Replace the fusing unit. 4. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 5. Replace the BCU. |
| Error code: | SC542-02 |
| Description: | Fusing lamp (Center) thermopile not reloaded 1 The heater (Center) thermopile does not reach 50 deg C 2.9 seconds after the start of heat control (during normal startup control). |
| Causes: | • Stained thermopile lens • Broken heater wire • Input voltage out of range • The overtemperature prevention mechanism started working |
| Remedy: | • Clean the thermopile lens. • Replace the thermopile. • Replace the Fusing Unit. • Clear the SP: fusing SC. |
| Error code: | SC542-03 |
| Description: | Fusing lamp (Center) thermopile not reloaded 2 The heater (Center) thermistor does not reach the reload temperature 17 seconds after the start of motor rotation. |
| Causes: | • Stained thermopile lens • Broken heater wire • Input voltage out of range • The overtemperature prevention mechanism started working |
| Remedy: | • Clean the thermopile lens. • Replace the thermopile. • Replace the Fusing Unit. • Clear the SP: fusing SC. |
| Error code: | SC542-05 |
| Description: | Thermopile (Center) does not reload (Low Power) 65 degrees C not reached after fusing lamp 1 ON for 10 sec continuously. |
| Causes: | • Outside input voltage guarantee • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile modification/float • After excessive temperature rise prevention unit operation • Fusing lamp disconnection • Harness disconnection between the fusing unit and the BCU or the PSU (AC controller board) • BCU defective • AC controller board defective |
| Remedy: | 1. Check the power supply voltage and reconnect the cable to the outlet. 2. Remove the jammed paper between the thermopile and fusing unit. 3. Clean or replace the thermopile (center). 4. Replace the fusing sleeve thermostat 5. Replace the fusing sleeve belt unit. 6. Reconnect or replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 7. Replace the BCU. 8. Replace the PSU (AC controller board). |
| Error code: | SC542-06 |
| Description: | Thermopile (Center) does not reload (Low Power) Heating central reload permission temperature not reached after fusing lamp 1 ON for 35 sec continuously. |
| Causes: | • Outside input voltage guarantee • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile modification/float • After excessive temperature rise prevention unit operation • Fusing lamp disconnection • Harness disconnection between the fusing unit and the BCU or the PSU (AC controller board) • BCU defective • AC controller board defective |
| Remedy: | 1. Check the power supply voltage and reconnect the cable to the outlet. 2. Remove the jammed paper between the thermopile and fusing unit. 3. Clean or replace the thermopile (center). 4. Replace the fusing sleeve thermostat 5. Replace the fusing sleeve belt unit. 6. Reconnect or replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 7. Replace the BCU. 8. Replace the PSU (AC controller board). |
| Error code: | SC543-00 |
| Description: | Thermopile (Center) high temperature detection (software) Above 240 degrees C detected for 1 sec. continuously. Detection period 100ms, detection count: 10 times or more. |
| Causes: | • Fusing sleeve belt defective • Paper setting misdetection • Improper paper position in the paper feed tray • Gear abrasion • Thermopile failure • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Inspect or replace the gears inside the main machine or fusing unit. 6. Replace the thermopile (center). 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit. |
| Error code: | SC544-01 |
| Description: | Thermopile (Center) high temperature detection (hardware) In the event of an error |
| Causes: | • Fusing sleeve belt defective • Paper setting misdetection • Improper paper position in the paper feed tray • Gear abrasion • Pressure roller HP sensor disconnected • Thermopile failure • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Inspect or replace the gears inside the main machine or fusing unit. 6. Inspect the pressure roller HP sensor with SP5-803-047. 7. Replace the thermopile (center). 8. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 9. Replace the BCU. 10. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit. |
| Error code: | SC544-02 |
| Description: | Non-contact Thermistor (Center) high temperature detection (hardware) In the event of an error |
| Causes: | • Fusing sleeve belt defective • Paper setting misdetection • Improper paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Remove the jammed paper between the thermopile and fusing unit. 6. Clean or replace the thermopile (center). 7. Replace the fusing unit. 8. Inspect the pressure roller HP sensor with SP5-803-047. 9. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 10. Replace the BCU. 11. Replace the PSU (AC controller board). |
| Error code: | SC545-01 |
| Description: | Fusing Central Heater Continuously Heat After waiting for full power for more than specified seconds continuously, not detected for specified seconds. • Definition of heater full power Continuously heating rate set point (maximum heating rate) • Measurement start point After reload (after heater extinguished, after rotation complete) below the standby temperature (target temperature), measurement starts after a heater heat-up request is issued. • Measurement stop condition Rotation started due to a print signal during measurement or other. • Maximum heat-up Duty (SP interlinked value) 0% is excluded. |
| Causes: | • Thermopile (center) lens dirt • Thermopile (center) installed incorrectly • Thermopile bracket deformation • Heater disconnection • After excessive temperature rise prevention unit operates • Outside input voltage guarantee |
| Remedy: | • Remove the jammed paper in the fusing unit • Check and replace the thermopile (center). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU board. |
| Error code: | SC545-05 |
| Description: | Fusing Central Heater Continuously Heat (Low Voltage) After waiting for full power for more than specified seconds continuously, not detected for specified seconds. • Definition of heater full power Continuously heating rate set point (maximum heating rate) • Measurement start point After reload (after heater extinguished, after rotation complete) below the standby temperature (target temperature), measurement starts after a heater heat-up request is issued. • Measurement stop condition Rotation started due to a print signal during measurement or other. • Maximum heat-up Duty (SP interlinked value) 0% is excluded. |
| Causes: | • Thermopile (center) lens dirt • Thermopile (center) installed incorrectly • Thermopile bracket deformation • Heater disconnection • After excessive temperature rise prevention unit operates • Outside input voltage guarantee |
| Remedy: | • Remove the jammed paper in the fusing unit • Check and replace the thermopile (center). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU board. |
| Error code: | SC547-01 |
| Description: | Zero cross error (relay-contact soldering) Zero-cross signal is detected while the fusing relay is OFF. |
| Causes: | • Fusing relay defective (contact soldering) • Fusing relay drive circuit error |
| Remedy: | 1. Reconnect the connectors between PSU (AC Controller Board) and Paper Transport IOB. 2. Replace the PSU (AC Controller Board). 3. Replace the Paper Transport IOB. |
| Error code: | SC547-02 |
| Description: | Zero cross error (relay contact error) Zero-cross signal is not detected while the fusing relay is ON. |
| Causes: | • Fusing relay damage (contact open) • Fusing relay drive circuit error • PSU fuse (24VS) blowout |
| Remedy: | 1. Reconnect the connectors between PSU (AC Controller Board) and Paper Transport IOB. 2. Replace the PSU (AC Controller Board). 3. Replace the Paper Transport IOB. 4. Replace the harness between PSU (AC Controller Board) and Paper Transport IOB. |
| Error code: | SC547-03 |
| Description: | Zero cross error (low-frequency error) Mains power supply frequency is determined to be 44 Hz or lower. |
| Causes: | Frequency instability of mains power supply |
| Remedy: | 1. Check that the mains power supply frequency is higher than 44 Hz. If it is equal to or lower than 44 Hz, the mains power supply infrastructure may have defects to be dealt with. 2. Replace the PSU (AC Controller Board). |
| Error code: | SC551-01 |
| Description: | Thermopile (Edge) Disconnection Below -50 degrees C (or below CB) is detected for 0.1sec. continuously. |
| Causes: | • Thermopile disconnection • Connector disconnected • Harness disconnection inside the main machine • BCU defective |
| Remedy: | 1. Reconnect the connectors (main machine side, BCU side). 2. Replace the thermopile (edge). 3. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 4. Replace the BCU. |
| Error code: | SC551-02 |
| Description: | Non-contact Thermistor (Edge) Disconnection Above 3F6B is detected for 1 sec. continuously (NC sensor center: detection & compensation NC sensor edge: detection & compensation). Detection period: 100 ms, detection frequency: 10 times or more. |
| Causes: | • Non-contact thermistor disconnection • Connector disconnected • Harness disconnection in the fusing unit • Harness disconnection inside the main machine • BCU defective |
| Remedy: | 1. Reconnect the connectors (between the fusing unit and the BCU). 2. Replace the non-contact thermistor with the harness. 3. Replace the fusing unit. 4. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 5. Replace the BCU. |
| Error code: | SC551-03 |
| Description: | Non-contact Thermistor (Edge) Short-circuit AD value: Below 8 is detected for 1 sec. continuously. Detection period: 100 ms, detection frequency: 10 times or more. |
| Causes: | • Non-contact thermistor disconnection • Connector disconnected • Harness disconnection in the fusing unit • Harness disconnection inside the main machine • BCU defective |
| Remedy: | 1. Reconnect the connectors (between the fusing unit and the BCU). 2. Replace the non-contact thermistor with the harness. 3. Replace the fusing unit. 4. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 5. Replace the BCU. |
| Error code: | SC552-02 |
| Description: | Fusing Thermopile (Edge) Does Not Reload When the thermopile (edge) does not reach a predetermined temperature for specified seconds consecutively |
| Causes: | • Thermopile (edge) lens dirt • Thermopile (edge) installed incorrectly • Thermopile modification • Outside input voltage guarantee • After excessive temperature rise prevention unit operation |
| Remedy: | • Remove the jammed paper in the fusing unit. • Check and replace the thermopile (edge). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU. |
| Error code: | SC552-03 |
| Description: | Fusing (End) thermistor not reloaded The heating (End) thermistor does not reach 60 deg C 12.5 seconds after the start of motor rotation. |
| Causes: | • Deformed or floating thermistor • Broken heater wire • Input voltage out of range • The overtemperature prevention mechanism started working |
| Remedy: | • Clear the SP: fusing SC. • Replace the fusing (End) thermistor. • Replace the Fusing Unit. |
| Error code: | SC552-05 |
| Description: | Fusing Thermopile (Edge) Does Not Reload (Low Voltage) When the thermopile (edge) does not reach a predetermined temperature for specified seconds consecutively. |
| Causes: | • Thermopile (edge) lens dirt • Thermopile (edge) installed incorrectly • Thermopile modification • Outside input voltage guarantee • After excessive temperature rise prevention unit operation |
| Remedy: | • Remove the jammed paper in the fusing unit. • Check and replace the thermopile (edge). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU. |
| Error code: | SC552-06 |
| Description: | Fusing Thermopile (Edge) Does Not Reload (Low Voltage) When the thermopile (edge) does not reach the permission temperature of heat edge reloading for specified seconds continuously. |
| Causes: | • Thermopile (edge) lens dirt • Thermopile (edge) installed incorrectly • Thermopile modification • Outside input voltage guarantee • After excessive temperature rise prevention unit operation |
| Remedy: | • Remove the jammed paper in the fusing unit. • Check and replace the thermopile (edge). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU. |
| Error code: | SC553-00 |
| Description: | Thermopile (Edge) High Temperature Detection (software) 240 degrees C detected for 1 sec. continuously. Detection period: 100ms, detection count: 10 times or more. |
| Causes: | • Fusing sleeve belt defective • Paper setting misdetection • Incorrect paper position in the paper feed tray • Gear abrasion • Thermopile failure • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Inspect or replace the gears inside the main machine or fusing unit. 6. Replace the thermopile (edge). 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit. |
| Error code: | SC554-01 |
| Description: | Thermopile (Edge) high temperature detection (hardware) In the event of an error |
| Causes: | • Fusing sleeve belt defective • Paper setting misdetection • Incorrect paper position in the paper feed tray • Gear abrasion • Pressure roller HP sensor disconnected • Thermopile failure • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Inspect or replace the gears inside the main machine or fusing unit. 6. Inspect the pressure roller HP sensor with SP5-803-047. 7. Replace the thermopile (edge). 8. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 9. Replace the BCU. 10. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit. |
| Error code: | SC554-02 |
| Description: | Non-contact Thermistor (Edge) high temperature detection (hardware) In the event of an error |
| Causes: | • Fusing sleeve belt defective • Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Inspect the fusing sleeve belt unit, and replace if damaged. 2. Check the paper settings. 3. Check the paper position in the paper feed tray. 4. Reconnect the connectors (between the fusing unit and the BCU). 5. Remove the jammed paper between the thermopile and fusing unit. 6. Clean or replace the thermopile (edge). 7. Replace the fusing unit. 8. Inspect the pressure roller HP sensor with SP5-803-047. 9. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 10. Replace the BCU. 11. Replace the PSU (AC controller board). |
| Error code: | SC555-01, SC555-05 |
| Description: | SC555- 01 A Fusing Edge Lamp Continuously Heat SC555- 05 D Fusing Edge Lamp Continuously Heat (Low Power) After waiting for full power for more than 5 sec. continuously. • Definition of fusing lamp full power Continuously heating rate set point (maximum heating rate) • Measurement start point After reload (after fusing lamp extinguished, after rotation complete) below the standby temperature (target temperature), measurement starts after a fusing lamp heat-up request is issued. • Measurement stop condition Rotation started due to a print signal during measurement or other • Maximum heat-up Duty (SP interlinked value) 0% is excluded |
| Causes: | • Outside input voltage guarantee • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • After excessive temperature rise prevention unit operation • Fusing lamp disconnection • BCU defective • AC controller board defective |
| Remedy: | 1. Check the power supply voltage and reconnect the cable to the outlet. 2. Remove the jammed paper between the thermopile and fusing unit. 3. Clean or replace the thermopile (edge). 4. Replace the fusing sleeve thermostat. 5. Replace the fusing sleeve belt unit. 6. Reconnect or replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 7. Replace the BCU. 8. Replace the PSU (AC controller board). |
| Error code: | SC557-00 |
| Description: | Zero Cross Frequency Exceeded In the event of an error |
| Causes: | Frequency instability of mains power supply /Noise |
| Error code: | SC558-00 |
| Description: | Thermistor disconnect error: Pressure roller thermistor |
| Causes: | Temperature detected below O°C for 80 sec. (temperature sampled every 100 ms). |
| Remedy: | • Thermistor disconnected • Thermistor connector damaged |
| Error code: | SC559-00 |
| Description: | Fusing Jam Detected for 3 Times Consecutively Fusing jam (does not reach fusing exit sensor) is detected for 3 times consecutively. • Detection conditions Displays the SC559-00 at the time of integrating the counter each time fusing jam occurs, became fusing jam counter value = 3. The counter value is retained without fusing jam also reset by OFF/ON the power supply. • Control ON/OFF And enables ON / OFF is this SC, the default is set to OFF, then ON at the time of customer requirements. SP1-142-001 0: OFF (default), 1: ON (Set at the time of customer requirements) • Counter reset condition occurs fusing jam 1. Normal paper exit has been done during this continuous fusing jam, fusing jam counter is reset. 2. When "1" is changed to "0" SP1-142-001, to reset the (SP9-912-001) fusing jam counter. 3. When after displaying SC559, SC release is made, reset the (SP9912-001) fusing jam counter. |
| Causes: | • Stripper plate not mounted properly • Gear abrasion • Fusing motor failure |
| Remedy: | 1. Inspect or replace the stripper plate. 2. Replace the gears inside the main machine or fusing unit. 3. Replace the fusing motor. 4. Replace the fusing unit. |
| Error code: | SC561-00 |
| Description: | Broken pressure (Center) thermistor wire At least ten times, the temperature is detected to stay at 0 deg C or less for 39 seconds. |
| Causes: | • Broken thermistor wire • Bad connector contact |
| Remedy: | • CLEAR THE SP: FUSING SC. • Check the connector connection. • Replace the Fusing Unit. |
| Error code: | SC562-02 |
| Description: | Pressure Roller Thermistor (Center) Does Not Reload When the pressure roller thermistor (center) does not reach a predetermined temperature for specified seconds consecutively. |
| Causes: | • Thermistor dirt • Thermopile deformed or not installed (or mounted) properly • Outside input voltage guarantee • After excess temperature rise prevention unit operation |
| Remedy: | • Remove the jammed paper in the fusing unit. • Check and replace the pressure roller thermistor (center). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the thermopile. • Replace the BCU. |
| Error code: | SC562-05 |
| Description: | Pressure Roller Thermistor (Center) Does Not Reload (Low Voltage) When the pressure roller thermistor (center) does not reach a predetermined temperature for specified seconds consecutively. |
| Causes: | • Thermistor dirt • Thermopile deformed or not installed (or mounted) properly • Outside input voltage guarantee • After excess temperature rise prevention unit operation |
| Remedy: | • Remove the jammed paper in the fusing unit. • Check and replace the pressure roller thermistor (center). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the thermopile. • Replace the BCU. |
| Error code: | SC563-00 |
| Description: | Pressure Roller Thermistor (Center) High Temperature Detection (software) Above 230 degrees C detected for 1sec. continuously. Detection period: 100ms, detection count: 10 times or more. |
| Causes: | • Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the center thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connectors (between the fusing unit and the BCU). 4. Remove the jammed paper between the center thermopile and fusing unit. 5. Clean or replace the thermopile (center). 6. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 7. Replace the BCU. 8. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit. |
| Error code: | SC564-00 |
| Description: | Pressure Roller Thermistor (Center) High Temperature Detection (hardware) Above 240 degrees C detected |
| Causes: | • Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the center thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connectors (between the fusing unit and the BCU). 4. Remove the jammed paper between the center thermopile and fusing unit. 5. Clean or replace the thermopile (center). 6. Inspect the pressure roller HP sensor with SP5-803-047. 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit. |
| Error code: | SC571-00 |
| Description: | Broken pressure (End) thermistor wire At least ten times, the temperature is detected to stay at 0 deg C or less for 39 seconds. |
| Causes: | • Broken thermistor wire • Bad connector contact |
| Remedy: | • CLEAR THE SP: FUSING SC. • Check the connector connection. • Replace the Fusing Unit. |
| Error code: | SC572-02 |
| Description: | Pressure Roller Thermistor (End) Does Not Reload When the temperature does not reach 40 degrees Centigrade for 100 seconds consecutively. |
| Causes: | • Thermistor dirt • Thermopile deformed or not installed (or mounted) properly • Outside input voltage guarantee • After excess temperature rise prevention unit operation |
| Remedy: | • Remove the jammed paper in the fusing unit. • Check and replace the pressure roller thermistor (end). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the thermopile. • Replace the BCU. |
| Error code: | SC573-00 |
| Description: | Pressure Roller Thermistor (Edge) High Temperature Detection (software) Above 230 degrees C detected for 1 sec. continuously. Detection period: 100ms, detection count: 10 times or more. |
| Causes: | • Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connectors (between the fusing unit and the BCU). 4. Remove the jammed paper between the thermopile and fusing unit. 5. Clean or replace the thermopile (edge). 6. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 7. Replace the BCU. 8. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit. |
| Error code: | SC574-00 |
| Description: | Pressure Roller Thermistor (edge) High Temperature Detection (hardware) Above 240 degrees C detected |
| Causes: | • Paper setting misdetection • Incorrect paper position in the paper feed tray • Jammed paper between the thermopile and fusing unit • Thermopile lens dirt • Thermopile deformed or not installed (or mounted) properly • Pressure roller HP sensor disconnected • Harness disconnection inside the main machine • Triac defective (short-circuit) • BCU failure • AC controller board failure |
| Remedy: | 1. Check the paper settings. 2. Check the paper position in the paper feed tray. 3. Reconnect the connector. 4. Remove the jammed paper between the thermopile and fusing unit. 5. Clean or replace the thermopile (edge). 6. Inspect the pressure roller HP sensor with SP5-803-047. 7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board). 8. Replace the BCU. 9. Replace the PSU (AC controller board). If the problem cannot be solved after performing the above steps, replace the fusing unit. |
| Error code: | SC589-01 |
| Description: | Fusing center: Low Temperature Detection When the thermopile (center) detects the temperature which is 180 degrees Centigrade lower than target Temperature for 12 seconds consecutively. |
| Causes: | • Central heater harness disconnected • Connector defective • After excess temperature rise prevention unit (thermostat) operation |
| Remedy: | • Replace the jammed paper in the fusing unit. • Check and replace the thermopile (center). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU. |
| Error code: | SC589-02 |
| Description: | Fusing edge: Low Temperature Detection When the thermopile (edge) detects the temperature which is 180 degrees Centigrade lower than target Temperature for 12 seconds consecutively. |
| Causes: | • Edge heater harness disconnected • Connector defective • After excess temperature rise prevention unit (thermostat) operation |
| Remedy: | • Replace the jammed paper in the fusing unit. • Check and replace the thermopile (edge). • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU. |
| Error code: | SC620-01, SC620-02, SC620-03 |
| Description: | SC620-01 ADF Communication Error 1 SC620-02 ADF Communication Error 2 SC620- 03 ADF Communication Error 3 SC620-01: After ADF connection was recognized on startup, an error is detected. (disconnection detection) SC620-02: After ADF connection was recognized on startup, an error is detected. (Retry out due to communication error) SC620-03: SC is displayed when CIS initialization complete command is not received for certain time. |
| Causes: | • ADF connection fault • ADF defection • IPU board defection • Noise contamination • ADF machine code unmatched |
| Remedy: | • Check the ADF cable connection • Replace the ADF • Replace the IPU board • Replace the ADF which matches the machine code |
| Error code: | SC621-00 |
| Description: | Finisher/mail box communication error Detected an error when connecting the communication line. Received a communication error notification from the URAT. |
| Causes: | • Finisher control board defective. • BICU or IOB defective • Connection fault between finisher and main machine. |
| Remedy: | • Reconnect the Finisher/mail box interface cable. • Replace the BICU or replace the finisher/mail box • Turn the main power off/on. |
| Error code: | SC622 |
| Description: | LCT communication error. Communication between the copier and LCT is interrupted. An ACK/NCK signal was not received within 100 ms after a data frame is sent and 3 retries failed. |
| Causes: | • Paper tray control board defective • BCU defective • IOB defective • Paper tray-main machine connection error |
| Remedy: | • Connection cable between the LCT and copier is disconnected, defective • LCT main board defective • BICU defective • PSU defective |
| Error code: | SC623-00 |
| Description: | Paper tray 2 communication error During superposition of 1-tray PFU - 2-tray PFU, 2-tray PFU - side LCIT, and LCIT - side LCIT. 1. When the upper tray side recognizes the lower tray, the break of the lower tray is not canceled within the specified time (ms.). 2. After the upper tray side recognizes the lower tray, there is no ACK within the specified time (ms.) after transmission of a data frame to the lower tray, and a timeout error occurs for 3 times consecutively even if retransmission is performed |
| Causes: | • Tray control board error • Connector disconnected |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in the Paper Feed Unit PB3160 or LCIT PB3170/PB3230 are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harnesses in the Paper Feed Unit PB3160 or LCIT PB3170/PB3230. Replace any harness that is damaged. 3. Check if there are any signs of a short circuit on Paper Transport IOB, or side LCIT. If there are any defects, replace the board. |
| Error code: | SC664-01, SC664-02, SC664-03 |
| Description: | SC664- 01 D Access Permission Error to VODKA SRAM SC664- 02 D Write Error to VODKA SRAM SC664- 03 D VODKA Program Startup Error The machine detects the communication error between VODKA and SRAM when starting up, or recovery from energy saver mode. |
| Causes: | • BCU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.) |
| Remedy: | • Turn the power off/on. • Replace the BCU. |
| Error code: | SC665-01 |
| Description: | Connection Error (BCU - IPU) The machine detects the communication error between BCU and IPU (No FFC connection) when starting up, or recovery from energy saver mode. |
| Causes: | • FFC connection error • FFC defective (disconnected, foreign object, etc.) • One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • BCU • IPU |
| Remedy: | 1. Reconnect the FFC between BCU and IPU. 2. Replace the FFC between BCU and IPU. 3. Replace the BCU. 4. Replace the IPU. |
| Error code: | SC665-04 |
| Description: | IOB does not start up The IOB does not start up when starting up, or recovery from energy saver mode. |
| Causes: | • Connector disconnected • Harness disconnected • One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.) • BCU • Imaging IOB • Paper Transport IOB |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 3. Replace the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 4. Replace the BCU. 5. Replace the Imaging IOB. 6. Replace the Paper Transport IOB. |
| Error code: | SC665-05 |
| Description: | Master Device Communication Error The machine detects the communication error between CPU and Slave1 when starting up, or recovery from energy saver mode. |
| Causes: | • FFC connection error • FFC defective (disconnected, foreign object, etc.) • One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • BCU • IPU • Imaging IOB • Paper Transport IOB. |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 3. Replace the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 4. Replace the BCU. 5. Replace the Imaging IOB. 6. Replace the Paper Transport IOB. |
| Error code: | SC665-07 |
| Description: | IPU signal Communication Error The machine detects the communication error between CPU and Slave device when starting up, or recovery from energy saver mode. |
| Causes: | • FFC connection error • FFC defective (disconnected, foreign object, etc.) • The following board defects (Parts implementation defect, solder scrap, implemented parts defect, etc.): • BCU • IPU |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 3. Replace the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 4. Replace the BCU. 5. Replace the IPU. |
| Error code: | SC665-08 |
| Description: | IOB signal Communication Error The machine detects the communication error between CPU and Slave1 when starting up, or recovery from energy saver mode. |
| Causes: | • FFC connection error • FFC defective (disconnected, foreign object, etc.) • One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • BCU • Imaging IOB • Paper Transport IOB. |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 3. Replace the following FFC: • BCU - Imaging IOB • Imaging IOB - Paper Transport IOB 4. Replace the BCU. 5. Replace the Imaging IOB. 6. Replace the Paper Transport IOB. |
| Error code: | SC667-01 |
| Description: | Master Device Mode Setting Error The machine detects the CPU mode error when starting up, or recovery from energy saver mode. |
| Causes: | One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • BCU |
| Remedy: | 1. Turn the main power OFF/ON. 2. Replace the BCU. |
| Error code: | SC667-10 |
| Description: | Slave1 Device Mode Setting Error The machine detects the Slave1 mode error when starting up, or recovery from energy saver mode. |
| Causes: | One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • BCU • Paper Transport IOB |
| Remedy: | 1. Turn the main power OFF/ON. 2. Replace the Paper Transport IOB. 3. Reconnect the FFC between Imaging IOB and Paper Transport IOB. 4. Replace the harness between Imaging IOB and Paper Transport IOB. 5. Replace the Imaging IOB. 6. Reconnect the harness between BCU and Imaging IOB. 7. Replace the harness between BCU and Imaging IOB. 8. Replace the BCU. |
| Error code: | SC667-40 |
| Description: | Macaron1 Mode Setting Error The machine detects the Macaron1 mode error when starting up, or recovery from energy saver mode. |
| Causes: | One or more of the following boards may be defective (incorrect or defective components, scraps of solder, etc.): • BCU • IPU |
| Remedy: | 1. Turn the main power OFF/ON. 2. Replace the IPU. 3. Reconnect the harness between BCU and IPU. 4. Replace the harness between BCU and IPU. 5. Replace the BCU. |
| Error code: | SC669 |
| Description: | EEPROM Communication Error The TD sensor cannot be recovered after retrying N*1 times for EEPROM communication error. (*1 SC669-01 to 26: 3, SC669-36: 2, SC669-37: 1) |
| Causes: | • Electrical noise • EEPROM not connected fully • EEPROM not installed • EEPROM damaged • BCU damaged |
| Remedy: | 1. Turn the main power OFF/ON. 2. Reconnect the EEPROM. 3. Replace the EEPROM. 4. Replace the BCU. |
| Error code: | SC669-36 |
| Description: | EEPROM: Verify Error The machine receives an error notification during EEPROM (BCU) communication and does not resume after 2 retries. The machine detects an abnormal value in the EEPROM data when starting up, or recovery from energy saver mode. |
| Causes: | • Electrical noise • EEPROM not connected fully • EEPROM damaged • BCU damaged |
| Remedy: | • Turn the power off/on. • Check the EEPROM. • Replace the EEPROM. • Replace the BCU. |
| Error code: | SC669-37 |
| Description: | EEPROM: Failure Detection Error The machine receives an error notification during EEPROM (BCU) communication and does not resume after 1 retries. The machine determined EEPROM failure in the EEPROM detection operation when starting up, or recovery from energy saver mode. |
| Causes: | • Electrical noise • EEPROM not connected fully • EEPROM damaged • BCU damaged |
| Remedy: | • Turn the power off/on. • Check the EEPROM. • Replace the EEPROM. • Replace the BCU. |
| Error code: | SC682 |
| Description: | TD sensor communication error TD sensor cannot be recovered after retrying N*1 times for an ID chip communication error. |
| Causes: | • Corrupted ID data • Disconnected ID chip • No ID chip • Noise |
| Remedy: | Turn the main power off, and then do the following. 1. Reconnect the connectors between Imaging IOB and TD sensor. 2. Reconnect the FFC between Imaging IOB and BCU. 3. Replace the PCDU. 4. Reconnect the harness between Imaging IOB and TD sensor. 5. Replace the FFC between Imaging IOB and BCU. 6. Replace the Imaging IOB. 7. Replace the BCU. • If the last digit of the SC’s branch number (-**) is: 1 or 6, then do the above steps for K 2 or 7, then do the above steps for M 3 or 8, then do the above steps for C 4 or 9, then do the above steps for Y |
| Error code: | SC682-36 |
| Description: | PCU: Verify Error Received a error notification during EEPROM communication and does not resume after 2 retries. |
| Causes: | • Device ID date error • Mu sensor / EEPROM defective • Electrical noise • PCU is not set properly. |
| Remedy: | • Turn the power off/on. • Replace the PCU. |
| Error code: | SC687-00 |
| Description: | PER Not Received Error Unable to receive the PER command from the controller. |
| Causes: | Communication error |
| Remedy: | Replace the BCU. |
| Error code: | SC700 |
| Description: | SPDF DF3100 (D3B0) Error SC700-01 ADF bottom plate lift motor error SC700-02 ADF pick-up roller lift motor SC700-04 ADF feed motor error SC700-05 ADF entrance motor error SC700-06 ADF transport motor error SC700-07 ADF scanning motor error SC700-09 ADF exit motor error -01 Even if the base plate motor is rotated in the base plate ascent direction, the base plate paper feed correct position sensor does not detect. Even if the base plate motor is rotated in the base plate descent direction, the base plate home position sensor does not detect. -02 Even if the pickup arm motor is rotated, the pickup arm home position sensor does not detect. -04, 05, 06, 07, 09 When an error notification signal is detected during the motor drive period. |
| Causes: | -01 • Base plate paper feed correct position sensor error (output error) • Base plate home position sensor error (output error) • Base plate motor error (does not rotate) • Controller error -02 • Pick-up home position sensor error (output error) • Pick-up motor error (does not rotate) • Controller error -04, 05, 06, 07, 09 • Motor defective • Connector disconnected • Harness broken • Overload |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. The target parts that need to be checked are as follows; • -01: all motors, and Pick-up Roller HP Sensor • -02: all motors, and Bottom Plate Lift Sensor, Bottom Plate HP Sensor • -03, 04, 05, 06, 07, 09: all parts in ADF. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC701-03 |
| Description: | Paper Feed Motor Driver Error (ARDF) Detection of error signal from motor driver |
| Causes: | • Encoder disconnection • Encoder connector dropout • Encoder defective • Overload • Motor deterioration |
| Remedy: | • Replace the encoder harness • Check the harness connection • Replace the motor |
| Error code: | SC701-08 |
| Description: | Paper Exit Motor Driver Error (ARDF) Detection of error signal from motor driver. |
| Causes: | • Encoder disconnection • Encoder connector dropout • Encoder defective • Overload • Motor deterioration |
| Remedy: | • Replace the encoder harness • Check the harness connection • Replace the motor |
| Error code: | SC702-01 |
| Description: | ARDF DF3090 (D779) Error Protection Device Intercept Error When original source 5V power supply is ON, protection device intercept of 24V power supply system is detected |
| Causes: | Any of feed motor, transport motor, reverse solenoid, paper feed solenoid, paper feed clutch and FAN motor defective, a harness shortcircuit occurs, and the protection device of the 24V power supply system intercepts. |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts that need to be checked are all motors, all solenoids, and all clutches. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the specific part runs (OUTPUT Check), has no overloads, and is properly driven. Replace the part if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC702-02 |
| Description: | ARDF DF3090 (D779) Error Protection Device Intercept Error 2 When original source 5V power supply is ON, protection device intercept of 24V OUT power supply system is detected. |
| Causes: | Solenoid defective or harness short-circuit occurs in 24VOUT power supply system. |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts that need to be checked are all motors, all solenoids, and all clutches. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the specific part runs (OUTPUT Check), has no overloads, and is properly driven. Replace the part if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC702-03 |
| Description: | ARDF DF3090 (D779) Error Protection Device Intercept Error 3 When original source 5V power supply is ON, protection device intercept of 5VE power supply system is detected. |
| Causes: | Sensor defective or a harness short-circuit occur in 5VE power supply system. |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if the connector for Original Set Sensor is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for Original Set Sensor. Replace the harness if it is disconnected, or damaged. 3. Check if the Original Set Sensor turns OFF/ON (INPUT Check). Replace the part if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC702-04 |
| Description: | Protection device break error 4 (SPDF) The protection device of PSU2 broke the circuit with the 24V power supply on. Details: A motor defect or a short circuit occurred in either the ADF pick-up roller lift motor, transmission stamp, or ADF bottom plate lift motor. Then the protection device of PSU2 broke the circuit. |
| Causes: | • Motors controlled by PSU2 are defective. • Harnesses connected to PSU2 are broken. |
| Remedy: | • Replace the broken parts. • Replace the board. |
| Error code: | SC702-05 |
| Description: | Protection device break error 5 (SPDF) The protection device of PSU1 broke the circuit with the 24V power supply on. Details: A motor defect or a short circuit occurred in either the ADF feed motor, ADF entrance motor, ADF transport motor, ADF scanning motor, or ADF exit motor. Then the protection device of PSU1 broke the circuit. |
| Causes: | • Motors controlled by PSU1 are defective. • Harnesses connected to PSU1 are broken. |
| Remedy: | • Replace the broken parts. • Replace the board. |
| Error code: | SC720-03 |
| Description: | Finisher SR3230 Error Protection Device Intercept Error 1 Protection device intercept error state (fuse break) is detected. |
| Causes: | • Short-circuit defective • Overload defective • Motor defective • Solenoid defective |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are all the motors and the sensors. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-06 |
| Description: | Finisher SR3230 Error Access error to NVRAM Error occurs when accessing NVRAM. |
| Causes: | Connection failure or malfunction of NVRAM |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. 1. Pull out and reinsert the NVRAM to check if the NVRAM is correctly inserted into the IC socket. If the SC cannot be recovered, replace the main board. |
| Error code: | SC720-10 ... SC720-17 |
| Description: | Finisher SR3230 Error SC720- 10 B Entrance Transport Motor Error SC720- 11 B Horizontal Transport Motor Error SC720- 13 B Transport Motor Error SC720-15 B Pre-stack Transport Motor Error SC720- 17 B Exit Motor Error |
| Causes: | Error Condition of -06, -10, -11, -13, -15, -17 • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-20 ... SC720-33 |
| Description: | Finisher SR3230 Error SC720- 20 B Lower Junction Gate Motor Error SC720- 24 B Paper Exit Guide Plate Motor Error SC720- 25 B Punch Motor Error SC720- 27 B Punch Unit Movement Motor Error SC720- 28 B Punch Registration Motor Error SC720- 30 B Jogger Motor Error SC720- 33 B Positioning Roller Shift Motor Error |
| Causes: | Error Condition of -20, -24, -25, -27, -28, -30, -33 • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-34 |
| Description: | Finisher SR3230 Error Positioning Roller Motor Error |
| Causes: | • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-35 |
| Description: | Finisher SR3230 Error Paper Stacking Holder Motor Error |
| Causes: | • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) • During movement to home, the home position could not be detected within a predetermined time (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined time (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-41 |
| Description: | Finisher SR3230 Error Stack Feed-out Motor Error |
| Causes: | • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-42 |
| Description: | Finisher SR3230 Error Corner Stapler Movement Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-44 |
| Description: | Finisher SR3230 Error Corner Stapler Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined time (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined time (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-50 ... SC720-53 |
| Description: | Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA) Error SC720-50 Booklet Jogger Motor Error SC720-51 Booklet Adjustment Claw Displacement Motor Error SC720-52 Press Folding Motor Error SC720-53 Booklet Reference Fence Motor Error Error Condition of -50, -51, -52, -53 • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Harness short-circuit -80 only • Overload • Motor defective • Solenoid defective -03, -80 only • Connector disconnected • Encoder defective -10, -25, -34 -81 only • Home position sensor defective |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-54 |
| Description: | Finisher SR3230 Error Fold Roller Motor Error |
| Causes: | Motor driver detects an error (short-circuit and overheating) (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-60 |
| Description: | Finisher SR3230 Error Booklet Stapler Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined time (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined time (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-70 |
| Description: | Finisher SR3230 Error Tray Lift Motor Error |
| Causes: | • Motor controller detects an error (overload) (1st time is jam notification, 2nd time is SC notification). • During descent, the paper surface sensor still detects paper even after a predetermined time (t0sec) elapses (1st time is jam notification, 2nd time is SC notification). • During ascent, the paper surface sensor could not detect the paper surface even after a predetermined time (t1sec) elapses (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-71 ... SC720-74 |
| Description: | Finisher SR3230 Error SC720- 71 B Shift Motor Error SC720- 72 B Shift Jogger Front Motor Error SC720- 73 B Shift Jogger Rear Motor Error SC720- 74 B Shift Jogger Retreat Motor Error |
| Causes: | Error Condition of -71, -72, -73, -74 • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-75 |
| Description: | Finisher SR3230 Error Return Roller Motor Error |
| Causes: | • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) • During movement to home, the home position could not be detected within a predetermined time (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined time (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-80 |
| Description: | Finisher SR3230 Error Protection Device Intercept Error 3 |
| Causes: | Fuse blowout is detected |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-81 |
| Description: | Finisher SR3230 Error Shift Roller Drive Motor Error |
| Causes: | Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC720-82, SC720-83 |
| Description: | Finisher SR3230 Error SC720- 82 B Edge Guide Motor Error SC720- 83 B Paper Guide Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC721-03 ... SC721-17 |
| Description: | Booklet Finisher SR3220 (D3B9) Error SC721- 03 B Protection Device Intercept Error 1 Fuse blowout is detected SC721- 10 Entrance Transport Motor Error (1K sheet finisher) Motor driver detects an error state (DC motor control error). 1st error detection is determined as a jam and 2nd error detection is determined as an SC. SC721- 11 Proof Transport Motor Error (1K sheet finisher) Motor driver detects an error state (DC motor control error). 1st error detection is determined as a jam and 2nd error detection is determined as an SC. SC721- 17 Paper Eject Transport Motor Error (1K sheet finisher) Motor driver detects an error state (DC motor control error). 1st error detection is determined as a jam and 2nd error detection is determined as an SC. |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC721-06 |
| Description: | Booklet Finisher SR3220 (D3B9) Error Access error to NVRAM Error occurs when accessing NV memory. |
| Causes: | Connection failure or malfunction of NV memory |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. 1. Pull out and reinsert the NV memory to check if the NV memory is correctly inserted into the IC socket. If the SC cannot be recovered, replace the main board. |
| Error code: | SC721-24 |
| Description: | Junction Gate Transport Motor Error (Finisher SR5070/SR5080) • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC) • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC) |
| Causes: | • Junction gate transport motor defective • Connector disconnected • Overload • Junction gate home position sensor defective |
| Remedy: | • Turn the machine OFF/ON. • Reconnect the motor connector and sensor connector. • Replace the junction gate home position sensor. • Replace the junction gate transport motor. |
| Error code: | SC721-25 |
| Description: | Punch Motor Error (Finisher SR5070/SR5080) • After the punch motor was turned ON, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC) • After the punch motor was turned ON, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC) |
| Causes: | • Punch motor defective • Connector disconnected • Overload • Home position sensor defective |
| Remedy: | • Turn the machine OFF/ON. • Reconnect the motor connector and sensor connector. • Replace the home position sensor. • Replace the punch motor. |
| Error code: | SC721-27 ... SC721-41 |
| Description: | Booklet Finisher SR3220 (D3B9) Error SC721-27 Punch Movement Motor Error SC721-28 Punch Horizontal Registration Detection Error SC721-30 Jogger Motor 1 Error SC721-33 Positioning Roller Motor Error SC721-41 Release Motor Error • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected even after a predetermined pulse elapsed (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC721-42 |
| Description: | Stapler Movement Motor Error (Finisher SR5070/SR5080) • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC) • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC) • DCM drive software detected the motor drive error. (SC from the first time) |
| Causes: | • Stapler movement motor defective • Connecter disconnected • Overload • Encoder defective • Home position sensor defective |
| Remedy: | • Turn the machine OFF/ON. • Reconnect the motor connector and the sensor connector. • Replace the home position sensor. • Replace the stapler movement motor. |
| Error code: | SC721-44 |
| Description: | Booklet Stapler Motor Error (Finisher SR5070/SR5080) • The staple drive unit does not complete operation within specified time (t0 ms). (The first time: jam display, the second time: SC) • When moving to the home position, home position was not detected within specified time (t1 ms). (The first time: jam display, the second time: SC) |
| Causes: | • Overload due to staple jam or number of sheets exceeding the limit, etc. • Booklet stapler motor defective • Connector disconnected • Home position sensor defective |
| Remedy: | 1. Removing the overload • Remove the staple jam. • Check the number of sheets 2. Checking the following • Turn the machine OFF/ON. • Reconnect the motor connector and the sensor connector. • Replace the home position sensor. • Replace the booklet stapler motor. |
| Error code: | SC721-52 |
| Description: | Booklet Finisher SR3220 (D3B9) Error Folding Plate Drive Motor Error • Motor driver detects an error (short-circuit and overheating) (1st time is SC). • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC721-53 |
| Description: | Booklet Finisher SR3220 (D3B9) Error Rear End Fence Displacement Motor Error • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC721-58, SC721-59 |
| Description: | Booklet Finisher SR3220 (D3B9) Error SC721-58 Bundle Transport 1 Release Motor Error SC721-59 Bundle Transport 2 Release Motor Error • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC721-70 |
| Description: | Tray 1 Lift Motor Error (Finisher SR5070/SR5080) • When descending, paper sensor is still detecting paper after the specified time (t0 sec). (The first time: jam display, the second time: SC) • When ascending, paper sensor did not detect paper within specified time (t1 sec). (The first time: jam display, the second time: SC) |
| Causes: | • Motor defective • Connector disconnected • Overload • Paper sensor defective |
| Remedy: | • Turn the machine OFF/ON. • Reconnect the motor connector and the sensor connector. • Replace the paper sensor. • Replace the defective motor. |
| Error code: | SC721-71 |
| Description: | Shift Motor 1 Error (tray/shift roller) (Finisher SR5070/SR5080) • When moving to the home position, home position was not detected within specified number of pulses (p0 pulses). (The first time: jam display, the second time: SC) • When moving from the home position, home position was still detected after specified number of pulses (p1 pulses). (The first time: jam display, the second time: SC) |
| Causes: | • Motor defective • Connector disconnected • Overload • Home position sensor defective |
| Remedy: | • Turn the machine OFF/ON. • Reconnect the motor connector and the sensor connector. • Replace the home position sensor. • Replace the defective motor. |
| Error code: | SC721-80 |
| Description: | Interlock Power Error (Finisher SR5070/SR5080) 24V_INT power supply level error. (SC from the first time) |
| Causes: | • Controller board power circuit defective |
| Remedy: | • Turn the machine OFF/ON. • Replace the controller board. |
| Error code: | SC721-81 |
| Description: | Protection Device Break Error 3 (Finisher SR5070/SR5080)2 4V_POW power supply level error. (SC from the first time) |
| Causes: | • Motor defective • Harness broken |
| Remedy: | • Turn the machine OFF/ON. • Replace the harness. • Replace the defective motor. It could be any of the following: Booklet stack tray motor, Proof tray exit motor, Shift exit motor, Shift tray lift motor, Shift jogger motor, Drag roller motor, Pre-stack release motor, Junction gate motor (proof/shift tray), Junction gate motor (shift/staple), Drag roller movement motor, Shift jogger fence retract motor, Exit guide motor, Shift motor • Replace the board. |
| Error code: | SC722-03 |
| Description: | Finisher SR3210 (D3B8) Error Protection Device Intercept Error 1 |
| Causes: | Fuse blowout is detected |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-06 |
| Description: | Finisher SR3210 (D3B8) Error Access error to NVRAM Error occurs when accessing NV memory. |
| Causes: | Connection failure or malfunction of NV memory |
| Remedy: | Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. 1. Pull out and reinsert the NV memory to check if the NV memory is correctly inserted into the IC socket. If the SC cannot be recovered, replace the main board. |
| Error code: | SC722-10 ... SC722-17 |
| Description: | Finisher SR3210 (D3B8) Error SC722-10 Entrance Transport Motor Error Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification). SC722- 11 Proof Transport Motor Error Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification). SC722- 17 Paper Exit Transport Motor 2 Error Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Overcurrent (-03 only) • Staple jam (-44 only) • Encoder error (-11, -11, -25, -44) • Motor defective • Connecter disconnected, or loose • Motor overload • HP sensor defective • Paper surface sensor defective (-70 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-24 |
| Description: | Finisher SR3210 (D3B8) Error Paper Exit Guide Plate Open/Close Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-25 |
| Description: | Finisher SR3210 (D3B8) Error Punch Unit Drive Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined time (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected even after a predetermined time elapsed (1st time is jam notification, 2nd time is SC notification). • Output from the encoder could not be counted for a predetermined number of times within a predetermined time (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-27 ... SC722-41 |
| Description: | Finisher SR3210 (D3B8) Error SC722- 27 B Horizontal Registration Unit Transfer Motor Error SC722- 28 B Horizontal Registration Correction Motor Error SC722- 30 B Jogger Motor Error SC722- 33 B Positioning Roller Motor Error SC722- 41 B Feedout Pawl Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected even after a predetermined pulse elapsed (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-42 |
| Description: | Finisher SR3210 (D3B8) Error Stapler Transfer Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected even after a predetermined pulse elapsed (1st time is jam notification, 2nd time is SC notification). • During movement from home, retreat sensor ON could not be detected even after a predetermined pulse elapsed (1st time is jam notification, 2nd time is SC notification). • During initialization, retreat sensor ON was detected simultaneously when the home position is detected (1st time is jam notification, 2ndbtime is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-44 |
| Description: | Finisher SR3210 (D3B8) Error Stapler Motor Error |
| Causes: | • Motor driver detects an error (short-circuit or overheating) (1st time is SC). • During movement to home, the home position could not be detected even after a predetermined time elapsed (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected even after a predetermined time elapsed (1st time is jam notification, 2nd time is SC notification). • During motor drive, the output from the encoder could not be counted for a predetermined number of times within a predetermined time (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-45 |
| Description: | Finisher SR3210 (D3B8) Error Stapleless Stapler Transfer Motor Error |
| Causes: | • Motor driver detects an error (short-circuit or overheating) (1st time is SC). • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected even after a predetermined pulse elapsed (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-46 |
| Description: | Finisher SR3210 (D3B8) Error Stapleless Stapler Motor Error |
| Causes: | • Motor driver detects an error (short-circuit or overheating) (1st time is SC). • During movement to home, the home position could not be detected even after a predetermined time elapsed (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected even after a predetermined time elapsed (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-47 |
| Description: | Finisher SR3210 (D3B8) Error Paper Guide Drive Motor Error |
| Causes: | • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-70 |
| Description: | Finisher SR3210 (D3B8) Error Tray Lift Motor Error |
| Causes: | • Motor driver detects an error (short-circuit or overheating) (1st time is SC). • During descent, the paper surface sensor still detects paper even after a predetermined time (t0sec) elapses (1st time is jam notification, 2nd time is SC notification). • During ascent, the paper surface sensor could not detect the paper surface even after a predetermined time (t0sec) elapses (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC722-71, SC722-81 |
| Description: | Finisher SR3210 (D3B8) Error SC722- 71 B Shift Motor Error SC722- 81 B Paper Guide Drive Motor |
| Causes: | • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC723-03 |
| Description: | Internal Finisher SR3180 (D766) Error Power Supply Error When original source 24V power supply is ON, protection device intercept of non-interlock power supply system is detected. |
| Causes: | A motor failure or harness short-circuit occur in the non-interlock power supply system. |
| Remedy: | • Replace the short-circuited harnesses • Replace the protection devices |
| Error code: | SC723-10 |
| Description: | Internal Finisher SR3180 (D766) Error Transport Motor Error The DCM driver error detection is started after reset, and predetermined milliseconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times. |
| Causes: | • Transport Motor failure • Harness short-circuit • Circuit board failure • Over current • Abnormal temperature |
| Remedy: | • Replace the motor • Replace the harness • Replace the circuit board. |
| Error code: | SC723-20 |
| Description: | Internal Finisher SR3180 (D766) Error Junction Gate Motor Error When the junction gate HP sensor was not turned off while predetermined seconds applied to the junction gate motor with the HP sensor turned on. When the junction gate HP sensor was not turned on while predetermined seconds applied to the junction gate motor with the HP sensor turned off. This SC will be issued when the above phenomenon repeated 2 times. |
| Causes: | • Junction Gate Motor failure • Connector disconnected • Over load • Junction gate HP sensor error |
| Remedy: | • Check the connection • Replace the motor/sensor • Replace the harness |
| Error code: | SC723-24 |
| Description: | Internal Finisher SR3180 (D766) Error Exit Paper Pressure Motor Error When the exit paper pressure HP sensor was not turned off while predetermined seconds applied to the exit pressure release motor with the HP sensor turned on. When paper output pressure HP sensor was not turned on while predetermined seconds applied to the exit pressure release motor with the HP sensor turned off. This SC will be issued when the above phenomenon repeated 2 times. |
| Causes: | • Exit Pressure Release Motor failure • Connector disconnected • Over load • Exit pressure release HP sensor error |
| Remedy: | • Check the connection • Replace the motor/sensor • Replace the harness |
| Error code: | SC723-44 |
| Description: | Internal Finisher SR3180 (D766) Error Stapler Motor Error When the stapler drive HP sensor was not turned off while predetermined seconds applied to the stapler motor with the HP sensor turned on. When stapler drive HP sensor was not turned on while predetermined seconds applied to the stapler motor with the HP sensor turned off. The STM driver error detection is started after reset, and predetermined seconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times. |
| Causes: | • Stapler Motor failure • Connector disconnected • Stapler Motor overload • Stapler HP sensor error • Harness short-circuit • Circuit board failure • Excess current • Abnormal temperature |
| Remedy: | • Check the connection • Replace the motor/sensor • Replace the harness • Replace the circuit board |
| Error code: | SC723-71 |
| Description: | Internal Finisher SR3180 (D766) Error Shift Motor Error When the shift HP sensor was not turned off while predetermined seconds applied to the shift motor with the HP sensor turned on. When shift HP sensor was not turned on while predetermined seconds applied to the shift motor with the HP sensor turned off. The STM driver error detection is started after reset, and predetermined seconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times. |
| Causes: | • Shift Motor failure • Connector disconnected • Shift Motor overload • Shift HP sensor error • Harness short-circuit • Circuit board failure • Excess current • Abnormal temperature |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-24 |
| Description: | Internal Finisher SR3130 (D690) Error Paper Exit Guide Plate Open/Close Motor Error • When paper exit guide plate open/close motor is driven for specified time (msec.) after paper exit guide plate HP sensor ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When paper exit guide plate open/close motor is driven for specified time (msec.) after paper exit guide plate HP sensor OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-25 |
| Description: | Internal Finisher SR3130 (D690) Error Punch Motor Error • When punch motor is driven for specified time (msec.) after punch HP sensor ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When punch motor is driven for specified time (msec.) after punch HP sensor OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-27 |
| Description: | Internal Finisher SR3130 (D690) Error Punch Displacement Motor Error • When punch displacement motor is driven for specified time (msec.) when punch displacement HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When punch displacement motor is driven for specified time (msec.) when punch displacement HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-28 |
| Description: | Internal Finisher SR3130 (D690) Error Punch Horizontal Registration Detection Motor Error • When horizontal registration displacement motor is driven for specified time (msec.) when horizontal registration displacement HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When horizontal registration displacement motor is driven for specified time (msec.) when horizontal registration displacement HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-31 |
| Description: | Internal Finisher SR3130 (D690) Error Jogger Front Motor Error • When front jogger motor is driven for specified time (msec.) when front jogger HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When front jogger motor is driven for specified time (msec.) when front jogger HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-32 |
| Description: | Internal Finisher SR3130 (D690) Error Jogger Rear Motor Error • When rear jogger motor is driven for specified time (msec.) when rear jogger HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When rear jogger motor is driven for specified time (msec.) when rear jogger HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-33 |
| Description: | Internal Finisher SR3130 (D690) Error Positioning Roller Motor Error • During initialization/positioning roller descent, even when the positioning roller motor is driven for specified time (msec.) when the positioning roller HP sensor is ON, the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • During initialization, even when the positioning roller motor is driven for specified time (msec.) when the positioning roller HP sensor is OFF, the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). • When the positioning roller is lifted from the press position, even when driven for specified time (msec.), the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-38 |
| Description: | Internal Finisher SR3130 (D690) Error Paper Press Motor Error • When the paper press HP sensor is ON and the paper press motor is driven for specified time (msec.), the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • When the paper press HP sensor is OFF and the paper press motor is driven for specified time (msec.), the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-42 |
| Description: | Internal Finisher SR3130 (D690) Error Stapler Displacement Movable Motor Error • Sifter stapler displacement HP sensor ON, even when the stapler retreat motor is driven for specified time (msec.), the HP sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • After stapler displacement HP sensor OFF, even when the stapler retreat motor is driven for specified time (msec.), the HP sensor does not switch ON (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-70 |
| Description: | Internal Finisher SR3130 (D690) Error Shift Tray Ascent/Descent Motor Error • During ascent from paper surface sensor ON, even after specified time (msec.) elapses, the paper surface sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification). • During descent from paper surface sensor OFF, the paper surface sensor does not switch ON even after specified time (msec.) elapses (1st time is jam notification, 2nd time is SC notification). • During descent to the packing position, the full sensor does not switch ON even if the specified time (msec.) elapses. |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-71 |
| Description: | Internal Finisher SR3130 (D690) Error Shift Motor Error The level of shift sensor output does not change when the shift motor is driven for 186 msec. after the motor in turned ON. |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC724-80 |
| Description: | Finisher gathering roller motor (M14) error |
| Causes: | • Motor overload • Loose connection of the finisher gathering roller motor (M14) • Defective finisher gathering roller motor (M14) |
| Remedy: | • Check the connections to the finisher gathering roller motor (M14). • Replace the finisher gathering roller motor (M14). |
| Error code: | SC724-86 |
| Description: | Internal Finisher SR3130 (D690) Error Stapler Motor Error • HP sensor does not switch OFF even when the stapler motor is driven for specified time (msec.) after the stapler HP sensor switches ON (1st time is jam notification, 2nd time is SC notification). • HP sensor does not switch ON even when the stapler motor is driven for specified time (msec.) after the stapler HP sensor switches OFF (1st time is jam notification, 2nd time is SC notification). |
| Causes: | • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) |
| Remedy: | Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. • The target parts are the motor and related HP sensor that SC occurred. 1. Check if the connector of the target part is connected securely. Reconnect the connector if it is disconnected, or loose. 2. Check the harness for the target part. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-01 |
| Description: | Internal Multi-fold Unit FD3000 Error Connection Error to Downstream Unit Communication error has occurred with the serial interface of the downstream unit. This is displayed as an SC code from its initial detection. |
| Causes: | • Harness defective • Down stream unit defective • Controller board defective • I/F connector defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Turn the power off, disconnect the interface connector connected to the machine, connect the interface connector of the downstream unit to the machine, and then turn the power on. 2. If the downstream unit does not operate, resulting in connection error, there is a problem with the downstream unit, so repair the downstream unit. 3. Check the harness connections between the controller board and each connector. Replace the harness if it is damaged, or connect it if it is disconnected. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-03 |
| Description: | Internal Multi-fold Unit FD3000 Error Protection Device Intercept Error 1 • Fuse (FU3) break is detected • 24-V power supply line error This is displayed as an SC code from its initial detection. |
| Causes: | • Fuse (FU3) is blowout • Controller board defective • 24-V harness entrapment (short circuit) |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check that the harness between the circuit board and motor/solenoid is not stripped or entrapped. Replace the harness if there are any defects. 2. Rotate each motor shaft by hand to check for any overload. Replace the motor if there are any defects. 3. Check if there is any unusual odor from the solenoid or any problem with its appearance. Replace the solenoid if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-04 |
| Description: | Protection Device Intercept Error 2 • Poly-switch (FU4) break is detected • Limit line disturbances from inrush currents has occurred to the interlock system. • This is displayed as an SC code from its initial detection. |
| Causes: | • Poly-switch (FU4) trip (Trip refers to the phenomenon whereby an overcurrent flows into the poly-switch, resulting in high resistance.) • Controller board defective • 24-V harness entrapment (short circuit) |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors between the controller board and the motors are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-06 |
| Description: | NVRAM Error 1 An error has occurred during an access to the NVRAM. This is displayed as an SC code from its initial detection. |
| Causes: | NVRAM is disconnected, or defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. Replace the controller board if the SC reoccurs. |
| Error code: | SC727-10 |
| Description: | Transport Motor Error Motor error (Encoder error) This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. |
| Causes: | • Motor defective • Motor harness entrapped (short circuit or breaking of wire) • Connector disconnected • Controller board defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step 1. Check if all connectors between the controller board and the motors are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-12 |
| Description: | Registration Motor Error Motor error (Encoder error) This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. |
| Causes: | • Motor defective • Motor harness entrapped (short circuit or breaking of wire) • Connector disconnected • Controller board defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors between the controller board and the motors are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-20 |
| Description: | JG Crease Motor Error 1 • Motor error (Encoder error) • The junction gate is not at the HP position. This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. |
| Causes: | • Motor defective • Motor/sensor harness entrapped (short circuit or breaking of wire) • Connector disconnected • Junction Solenoid HP Sensor defective • Controller board defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors between the controller board and the motors/sensors are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if the sensor turns OFF/ON. Replace the parts if there are any defects. 5. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-39 |
| Description: | 1st Fold Motor Error Motor error (Encoder error) This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. |
| Causes: | • Motor defective • Motor harness entrapped (short circuit or breaking of wire) • Connector disconnected • Controller board defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors between the controller board and the motors are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-41 |
| Description: | JG Crease Motor Error 2 • Motor error (Encoder error) • Crease Roller is not at the HP position. This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. |
| Causes: | • Motor defective • Motor/sensor harness entrapped (short circuit or breaking of wire) Connector disconnected • Crease HP Sensor defective • Controller board defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors between the controller board and the motors/sensors are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if the sensor turns OFF/ON. Replace the parts if there are any defects. 5. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-71 |
| Description: | 2nd Fold Motor Error Encoder error This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. |
| Causes: | • Motor defective • Motor harness entrapped (short circuit or breaking of wire) • Connector disconnected • Controller board defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors between the controller board and the motors are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Replace the harness if it is disconnected, or damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC727-72 |
| Description: | The power supply for the sensor is defective. The power supply for the sensor (5V_SN) is defective. This is displayed as an SC code from its initial detection. |
| Causes: | • Sensor harness entrapped (short circuit or breaking of wire) • Sensor defective • Controller board defective |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if the harness is connected to the wrong sensor. Reconnect the connector if there are any defects. 2. Replace the harness if it is disconnected, or damaged. 3. Check if the sensor turns OFF/ON. Replace the parts if there are any defects. 4. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 5. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC761-03, SC761-04 |
| Description: | Bridge Unit BU3070 (D685) Error SC761- 03 B Protection Device Intercept Error 5V SC761- 04 B Protection Device Intercept Error 24V Fuse blowout occurs due to over current during power injection (output detected for longer than 2 seconds). |
| Causes: | • Over current of bridge unit motor • Over current due to short-circuit in PCB |
| Remedy: | • Replace the bridge unit or side tray. • Replace the PCB of bridge unit or side tray. |
| Error code: | SC780-01 |
| Description: | Tray 1 (Upper optional paper tray) Protection Device Intercept Error When original source of 5V power supply is ON, protection device intercept of 24V power system is detected. |
| Causes: | In 24V power supply system: 1. Motor defective 2. Solenoid defective 3. Harness short- circuit |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in tray 1, 2, and optional upper tray are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harnesses in tray 1, 2, and optional upper tray. Replace any harness that is damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC781-01 |
| Description: | Tray 2 (Lower optional paper tray) Protection Device Intercept Error When original source of 5V power supply is ON, protection device intercept of 24V power system is detected. |
| Causes: | In 24V power supply system: 1. Motor defective 2. Solenoid defective 3. Harness short- circuit |
| Remedy: | Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Check if all connectors in tray 1, 2, and optional upper/lower trays are connected securely. Reconnect the connectors if they are disconnected, or loose. 2. Check the harnesses in tray 1, 2, and optional upper/lower trays. Replace any harness that is damaged. 3. Check if the motor runs, has no overloads, and is properly driven. Replace the parts if there are any defects. 4. Check if there are any signs of a short circuit. Replace the parts if there are any defects. |
| Error code: | SC791-00 |
| Description: | No bridge unit when finisher is present When power supply is switched on or paper is fed, finisher set is detected but bridge unit set is not detected. |
| Causes: | 1. Bridge unit not attached 2. Bridge unit defective |
| Remedy: | 1. Reset the bridge unit 2. Turn the main power OFF/ON. |
| Error code: | SC792-00 |
| Description: | No finisher, bridge unit provided When power supply is switched on, it is recognized there is no finisher, and a bridge unit is fitted. |
| Causes: | 1. Finisher connector set incorrectly 2. In a machine which has a bridge unit connected, a finisher is not fitted 3. Finisher defective |
| Remedy: | Connect finisher or disconnect bridge unit, and turn the main power OFF/ON. |
| Error code: | SC816 |
| Description: | Energy save I/O subsystem error Energy save I/O subsystem detected some abnormality. |
| Causes: | • Energy save I/O subsystem defective • Energy save I/O subsystem detected a controller board error (non-response). • Error was detected during preparation for transition to STR. • SC816-99 occurs as a subsystem error except any error from -06 to 96. |
| Remedy: | Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Update the "System" firmware and the other system firmware modules to the latest version. 2. Disable the STR shift function by SP5-191-001 (Power Str Set). 3. Replace the controller board. |
| Error code: | SC818-00 |
| Description: | Watchdog timer error The system program fell into a bus-hold state or an endless loop of the program interruption occurred, causing other process to stop. |
| Causes: | • System program defective • Controller board defective • Optional board defective |
| Remedy: | • Turn the main power OFF/ON. • Replace the controller board. |
| Error code: | SC819-00 |
| Description: | Kernel halt error [xxxx]: Detailed error code Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel. |
| Remedy: | [0x5032] HAIC-P2 error HAIC-P2 decompression error (An error occurred in the ASIC compression/decompression module.) • The code data saved in the HDD was broken for an unexpected reason. (HDD device defective) • The code data saved to memory was broken for an unexpected reason. (Memory device defective) • ASIC defective • Data other than code data was unzipped due to a software malfunction. • Turn the main power OFF/ON. • Replace the HDD. • Replace the memory • Replace the controller board. • Fix the software [0x5245] Link up error Link up transaction between Engine ASIC and Veena was not completed within 100 ms. Either one of following message appears on console if Link up error occurs. RESUME:PCI-Express bus ROOT_DL status error RESUME:PCI-Express bus DETUP status error "0x53554D45" -> Link up error Also, error code "0x5245" and detail code ""0x53554D45" -> Link up error" appears on operation panel. • Turn the main power OFF/ON. • Replace the controller board or the engine board (IPU, BCU) [0x5355] L2 status time out L2 status register between Engine ASIC and Veena was not reached the target value within 1 sec. Engine ASIC during operation was rebooted or shifted to energy saving mode. Machine reboots when SC23x, SC30x occurs. If Engine ASIC is working when rebooting (or shifting to the energy saving mode), L2 status value is not on target. The following message appears on console. SUSPEND:PCI-Express L2 Status Check Error SUSPEND:PCI-Express L2 Status Check Error Also, error code "0x5355" and detail code ""0x5350454E44" -> L2 status time out" appears on operation panel. • Turn the main power OFF/ON. • Replace the controller board or the engine board (IPU, BCU) [0x6261] HDD defective Received file system data was broken even if the initialization succeeds and there was no error reply from the HDD. Power supply disconnection during data writing to the HDD. Replace the HDD. This SC may occur when turning on the machine for the first time with a new HDD. In this case, turn the main power off/on. [0x696e] gwinit processing end If the SCS process is ended for some reason If an unexpected error occurs at SCS processing end, gwint processing also halts (this result is judged a kernel stop error, by gwinit specification) "0x69742064" -> "init died" Turn the main power OFF/ON. [0x766d] VM full error Occurs when too much RAM is used during system processing "vm_pageout: VM is full" Turn the main power OFF/ON. Console string Other error (characters on operation panel) System detected internal mismatch error • Software defective • Insufficient memory • Hardware driver defective (RAM, flash memory) • Replace with a larger capacity RAM, or flash memory. • Replace the controller board. • Replace the connected controller option with a new one. |
| Error code: | SC840-00 |
| Description: | EEPROM access error • During the I/O processing, a reading error occurred. The 3rd reading failure causes this SC code. • During the I/O processing, a writing error occurred. |
| Causes: | • Defective EEPROM |
| Error code: | SC841-00 |
| Description: | EEPROM read data error Mirrored data of the EEPROM is different from the original data in EEPROM. |
| Causes: | Data in the EEPROM is overwritten for some reason. |
| Error code: | SC842-00 |
| Description: | Nand-Flash updating verification error SCS write error (verify error) occurred at the Nand-Flash module when remote ROM or main ROM was updated. |
| Causes: | Nand-Flash defective |
| Remedy: | Turn the main power OFF/ON. |
| Error code: | SC842-01 |
| Description: | Insufficient Nand-Flash blocks (threshold exceeded) At startup, or when machine returned from low power mode, the Nand-Flash status was read and judged that the number of unusable blocks had exceeded threshold, and then SCS generated the SC code. |
| Causes: | Number of unusable blocks exceeded threshold for Nand-Flash |
| Remedy: | Replace the controller board. |
| Error code: | SC842-02 |
| Description: | Number of Nand-Flash block deletions exceeded At startup, or when the machined returned from low power mode, the Nand-Flash was read and judged that the number of deleted blocks had exceeded threshold, and then SCS generated this SC code. |
| Causes: | Number of blocks deleted exceeded threshold for Nand-Flash |
| Remedy: | Replace the controller board. |
| Error code: | SC845-01 ... SC845-05 |
| Description: | Hardware Error during Firmware Auto Update Cannot complete firmware update while retrying three times. |
| Causes: | Hardware-related error occurs in a board. The branch number of this SC represents where the error occurs. -01: BiCU -02: Controller Board -03 or -04: Operation panel board -05: FCU |
| Remedy: | Replace the board that causes the SC. |
| Error code: | SC855-01 |
| Description: | Wireless LAN board error (driver attachment failure) Wireless LAN board error (wireless LAN card: 802.11 is covered) |
| Causes: | • Defective wireless LAN board • Loose connection |
| Remedy: | • Turn the main power OFF/ON. • Replace wireless LAN board |
| Error code: | SC855-02 |
| Description: | Wireless LAN board error (driver initialization failure) Wireless LAN board error (wireless LAN card: 802.11 is covered) |
| Causes: | • Defective wireless LAN board • Loose connection |
| Remedy: | • Turn the main power OFF/ON. • Replace wireless LAN board |
| Error code: | SC858-00 |
| Description: | Data encryption conversion error (Key Setting Error) A serious error occurred during an attempt to update the encryption key. |
| Causes: | • USB Flash, other data, corrupted • Communication error caused by electrostatic noise • Controller board defective |
| Remedy: | Replace the controller board. |
| Error code: | SC858-01 |
| Description: | Data encryption conversion error (HDD Key Setting Error) A serious error occurred during an attempt to update the encryption key. |
| Causes: | • USB Flash, other data, corrupted • Communication error caused by electrostatic noise • Controller board defective |
| Remedy: | • Turn the main power OFF/ON. • If the error persists, replace the controller board. |
| Error code: | SC858-02 |
| Description: | Data encryption conversion error (NVRAM Read/Write Error) A serious error occurred after data conversion during an attempt to update the encryption key. |
| Causes: | NVRAM defective |
| Remedy: | • Replace the NVRAM. • Replace the controller board. |
| Error code: | SC858-30 |
| Description: | Data encryption conversion error (NVRAM Before Replace Error) A serious error occurred after data conversion during an attempt to update the encryption key. |
| Causes: | Software error such as conversion parameters being invalid. |
| Remedy: | • Turn the main power OFF/ON. • If the error persists, replace the controller board. |
| Error code: | SC858-31 |
| Description: | Data encryption conversion error (Other Error) A serious error occurred after data conversion during an attempt to update the encryption key |
| Causes: | Controller board defective |
| Remedy: | Replace the controller board. |
| Error code: | SC859-00 |
| Description: | Data encryption conversion HDD conversion error When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on. |
| Causes: | • HDD conversion was set with the data encryption key update function, but the HDD was removed. • Machine lost power during data encryption key update • Electrostatic noise, or an HDD error occurred, during data encryption key update, and data was not encrypted. |
| Remedy: | • Check HDD connection. • Format the HDD (SP5-832: HDD formatting). • If there is a problem with the HDD, it has to be replaced. |
| Error code: | SC859-01 |
| Description: | Data encryption conversion HDD conversion error (HDD check error) When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on. |
| Causes: | • HDD conversion was set with the data encryption key update function, but the HDD was removed. • Machine lost power during data encryption key update • Electrostatic noise, or an HDD error occurred, during data encryption key update, and data was not encrypted. |
| Remedy: | • Check HDD connection. • Format the HDD (SP5-832: HDD formatting). • If there is a problem with the HDD, it has to be replaced. |
| Error code: | SC859-02 |
| Description: | Data encryption conversion HDD conversion error (Power failure during conversion) When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on. Details: NVRAM/HDD conversion is incomplete. |
| Causes: | Power failure occurred during encryption key update. |
| Remedy: | The display after restart instructs the user to format the HDD. |
| Error code: | SC859-10 |
| Description: | Data encryption conversion HDD conversion error (Data read/write command error) When the data encryption key was updated, HDD data was converted, but not correctly. Image displayed at conversion only (this SC is not displayed), but SC is displayed after machine is cycled off/on. Details: Abnormal DMAC return value has been received two or more times (DMAC timeout, serial communication error etc.) |
| Causes: | HDD was not successfully converted during encryption key update due to HDD errors or cable noises. |
| Remedy: | • Check HDD connection. • Format the HDD (SP5-832: HDD formatting). • If there is a problem with the HDD, it has to be replaced. |
| Error code: | SC860-00 |
| Description: | HDD startup error at main power on (HDD error) • The HDD is connected but the driver detected the following errors. • SS_NO.T_READY:/* (-2)HDD does not become READY*/ • SS_BAD_LABEL:/* (-4)Wrong partition type*/ • SS_READ_ERROR:/* (-5)Error occurred while reading or checking the label*/ • SS_WRITE_ERROR:/* (-6)Error occurred while writing or checking the label*/ • SS_FS_ERROR:/* (-7)Failed to repair the filesystem*/ • SS_MOUNT_ERROR:/* (-8)Failed to mount the filesystem*/ • SS_COMMAND_ERROR:/* (-9)Drive not responding to command*/ • SS_KERNEL_ERROR:/* (-10)Internal kernel error*/ • SS_SIZE_ERROR:/* (-11)Drive size too small*/ • SS_NO._PARTITION:/* (-12)The specified partition does not exist*/ • SS_NO._FILE:/* (-13)Device file does not exist*/ • Attempted to acquire HDD status through the driver but there has been no response for 30 seconds or more. |
| Causes: | • Unformatted HDD • Label data corrupted • HDD defective |
| Remedy: | Format the HDD (SP5-832: HDD formatting) through SP mode. |
| Error code: | SC862-00 |
| Description: | Number of the defective sector reaches the maximum count 101 defective sectors are generated at the image storage area in the HDD. |
| Causes: | SC863 occurs during the HDD reading and defective sectors are registered up to 101. |
| Remedy: | • Format the HDD with SPSP5-832. • Replace the HDD. |
| Error code: | SC863-01 |
| Description: | HDD data read failure The data written to the HDD cannot be read normally. |
| Causes: | Bad sectors were generated during operation. (An error occurred in an area that does not belong to a partition, such as the disk label area.) |
| Remedy: | Guide for when to replace the HDD 1. When SC863 has occurred ten times or more • The interval is short. • Repeatedly occurs in the same situation (At power-on, etc.). • Startup takes a long time when the main power is turned on. 2. It takes a long time after main power on for the operation panel to become ready. HDD access may be consuming time. Normal HDD access time after main power on is about 5 seconds. If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If there is a problem with the HDD, HDD-related SCs such as SC860 and SC863 will occur frequently. Print the SC log data and check them. |
| Error code: | SC863-02 ... SC863-23 |
| Description: | HDD data read failure The data written to the HDD cannot be read normally. |
| Causes: | Bad sectors were generated during operation. (An error occurred in partition "a" (SC863-02) to partition "v" (SC863-23)). |
| Remedy: | Guide for when to replace the HDD 1. When SC863 has occurred ten times or more • The interval is short. • Repeatedly occurs in the same situation (At power-on, etc.). • Startup takes a long time when the main power is turned on. 2. It takes a long time after main power on for the operation panel to become ready. HDD access may be consuming time. Normal HDD access time after main power on is about 5 seconds. If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If there is a problem with the HDD, HDD-related SCs such as SC860 and SC863 will occur frequently. Print the SC log data and check them. |
| Error code: | SC864-01 |
| Description: | HDD data CRC error During HDD operation, the HDD cannot respond to a CRC error query. Data transfer did not execute normally while data was being written to the HDD. |
| Causes: | Bad sectors were generated during operation. (An error occurred in an area that does not belong to a partition, such as the disk label area.) |
| Remedy: | • Format the HDD. • Replace the HDD. |
| Error code: | SC864-02 ... SC864-23 |
| Description: | HDD data CRC error During HDD operation, the HDD cannot respond to a CRC error query. Data transfer did not execute normally while data was being written to the HDD. |
| Causes: | Bad sectors were generated during operation. (An error occurred in partition "a" (SC864-02) to partition "v" (SC864-23)). |
| Remedy: | • Format the HDD. • Replace the HDD. |
| Error code: | SC865-00 |
| Description: | HD access error During HDD operation, the HDD returned an error. |
| Causes: | The HDD returned an error that does not constitute SC863 (bad sector) or SC864 (CRC error). |
| Remedy: | Replace the HDD. |
| Error code: | SC865-01 |
| Description: | HDD access error During HDD operation, the HDD returned an error. |
| Causes: | The HDD returned an error that does not constitute SC863 (bad sector) or SC864 (CRC error). (An error occurred in an area that does not belong to a partition, such as the disk label area.) |
| Remedy: | Replace the HDD. |
| Error code: | SC865-02 ... SC865-23 |
| Description: | HDD access error During HDD operation, the HDD returned an error. |
| Causes: | The HDD returned an error that does not constitute SC863 (bad sector) or SC864 (CRC error). (An error occurred in partition "a" (SC865-02) to partition "v" (SC865-23)). |
| Remedy: | Replace the HDD. |
| Error code: | SC865-50 |
| Description: | HDD time-out error The machine does not detect a reply from the HDD during the HDD operation. |
| Causes: | The HDD does not respond to the read/ write command from the machine. |
| Remedy: | • Check the harness connections between the controller board and HDD. • Replace the HDD. |
| Error code: | SC865-51 |
| Description: | HDD time-out error The machine does not detect a reply from the HDD during the HDD operation. (An error occurred in an area that does not belong to a partition.) |
| Causes: | The HDD does not respond to the read/ write command from the machine. |
| Remedy: | • Check the harness connections between the controller board and HDD. • Replace the HDD. |
| Error code: | SC865-52 ... SC865-73 |
| Description: | HDD time-out error The machine does not detect a reply from the HDD during the HDD operation. (An error occurred in partition "a" (SC865-52) to partition "v" (SC865-73)). |
| Causes: | The HDD does not respond to the read/ write command from the machine. |
| Remedy: | • Check the harness connections between the controller board and HDD. • Replace the HDD. |
| Error code: | SC866-00 |
| Description: | SD card authentication error A license error of an application that is started from the SD card was detected. |
| Causes: | Invalid program data is stored on the SD card. |
| Remedy: | Store a valid program data on the SD card. |
| Error code: | SC867-00 |
| Description: | SD card removal detection When an application SD card is removed from the slot while the application is being activated. |
| Causes: | An application SD card has been removed from the slot (from the mount point /mnt/sd0). |
| Remedy: | Turn the main power off/on. |
| Error code: | SC867-01 |
| Description: | SD card removal detection When an application SD card is removed from the slot while the application is being activated. |
| Causes: | An application SD card has been removed from the slot (from the mount point /mnt/sd1). |
| Remedy: | Turn the main power off/on. |
| Error code: | SC867-02 |
| Description: | SD card removed The SD card was removed while the machine is on. |
| Causes: | An application SD card has been removed from the slot (mount point of /mnt/sd2). |
| Remedy: | Turn the main power OFF/ON. |
| Error code: | SC868-00 |
| Description: | SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd0) |
| Causes: | • SD card is defective • SD controller is defective |
| Remedy: | • Reformat the SD card (using the "SD Formatter" made by Panasonic).* • Check the SD card insertion status. • Replace the SD card. • Replace the controller board. |
| Error code: | SC868-01 |
| Description: | SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd1) |
| Causes: | • SD card is defective • SD controller is defective |
| Remedy: | SD card used for starting an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, replace the SD card. • SD card for users • In case of a file system error, reformat the SD card (using the "SD Formatter" made by Panasonic).* • In case of a device access error, turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, use another SD card. • If the error persists even after replacing the SD card, replace the controller board. |
| Error code: | SC868-02 |
| Description: | SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd1) |
| Causes: | • SD card defective • SD controller defective |
| Remedy: | SD card that starts an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, replace the SD card. • SD card for users • In case of a file system error, reformat the SD card (using the "SD Formatter" made by Panasonic).* • In case of a device access error, turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on. • If an error occurs, use another SD card. • If the error persists even after replacing the SD card, replace the controller board. |
| Error code: | SC869-01 |
| Description: | Malfunction of the proximity sensor is detected Continuously detecting malfunction The proximity sensor keeps in a detection state and accumulated time exceeds 24 hours. |
| Causes: | The proximity sensor is disabled and is in the detection state at all times. |
| Remedy: | 1. Go to the SP5-102-203 (input check SP for the proximity sensor). 2. Cover the sensor with 10 sheets of plain paper, and then execute the SP. Make sure that it becomes "0". (Do not place your hand near the sensor, even over the paper, when covering the sensor) 3. Remove the paper from the sensor and make sure that it becomes "1". 4. If the sensor reacts normally in step 2 and 3, check if there are any other possible factors around the machine that may cause the temperature change such as a heater or a fan. (Deal with the issue as necessary) 5. Replace the proximity sensors and proximity sensor board if an abnormal value is detected during steps 2 and 3. 6. Turn on the main power on and perform steps 1, 2, and 3 again. 7. If the SC is not solved, turn the main power off and replace the harness which connects the proximity sensors and the proximity sensor board. 8. If the SC is still not solved, there is a possibility that other parts of the machine such as the connector at the controller side or the harness between proximity sensor board and IPU are broken. |
| Error code: | SC869-02 |
| Description: | Malfunction of the proximity sensor is detected Continuously non-detecting malfunction In the non-detection state, the following operations are detected 20 times continuously. • Pressing "energy saver" key or touching the operation panel • Opening/closing the plate cover or ADF • Setting the original • Opening the front cover • Opening the paper feed tray |
| Causes: | The proximity sensor is disabled and is in the non-detection state at all times. |
| Remedy: | 1. Go to the SP5-102-203 (input check SP for the proximity sensor). 2. Cover the sensor with 10 sheets of plain paper, and then execute the SP. Make sure that it becomes "0". (Do not place your hand near the sensor, even over the paper, when covering the sensor) 3. Remove the paper from the sensor and make sure that it becomes "1". 4. If the sensor reacts normally in step 2 and 3, check if there are any other possible factors around the machine that may cause the temperature change such as a heater or a fan. (Deal with the issue as necessary) 5. Replace the proximity sensors and proximity sensor board if an abnormal value is detected during steps 2 and 3. 6. Turn on the main power on and perform steps 1, 2, and 3 again. 7. If the SC is not solved, turn the main power off and replace the harness which connects the proximity sensors and the proximity sensor board. 8. If the SC is still not solved, there is a possibility that other parts of the machine such as the connector at the controller side or the harness between proximity sensor board and IPU are broken. |
| Error code: | SC870 |
| Description: | Address book data error. Address book data on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network. The address book data cannot be read from the HDD or SD card where it is stored, or the data read from the media is defective. |
| Causes: | • Software bug • Inconsistency of Address Book source location (machine/delivery server/LDAP server) • Inconsistency of Address Book encryption setting or encryption key (NVRAM was replaced individually without formatting the Address Book) • Address Book storage device (SD) was temporarily removed or hardware configuration does not match the application configuration. • Address Book data corruption was detected. |
| Remedy: | • Software defective. Turn the machine OFF/ON. If this is not the solution for the problem, then replace the controller firmware. • HDD defective. More Details • Do SP5846 050 (UCS (User info control service) Settings – Initialize all Directory Info.) to reset all address book data. • Reset the user information with SP5832 006 (HDD Formatting– User Information). • Replace the HDDs. • Boot the machine from the SD card. |
| Error code: | SC871-01 |
| Description: | FCU error An error occurred when FCS detects FCU defective. |
| Causes: | • Time-out error • Abnormal Parameter |
| Remedy: | 1. Turn the main power OFF/ON. 2. Update the firmware if more recent firmware was released. |
| Error code: | SC872-00 |
| Description: | HDD mail reception error An error was detected on the HDD immediately after the machine was turned on. |
| Causes: | • HDD defective • Power was turned off while the machine used the HDD. |
| Remedy: | • Format the HDD (SP5-832-007: HDD Formatting: Mail RX Data).). • Replace the HDD. When you do the above, the following information will be initialized. • Partly received partial mail messages. • Already-read statuses of POP3-received messages (All messages on the mail server are handled as new messages). |
| Error code: | SC873-00 |
| Description: | HDD mail reception error An error was detected on the HDD immediately after the machine was turned on. |
| Causes: | • HDD defective • Power was turned off while the machine used the HDD. |
| Remedy: | • Format the HDD (SP5-832-007 : HDD Formatting: Mail RX Data). • Replace the HDD. When you do the above, the following information will be initialized. • Sender’s mail text • Default sender name/password (SMB/FTP/NCP) • Administrator mail address • Scanner delivery history |
| Error code: | SC874 |
| Description: | Delete All error 1: HDD. A data error was detected for the HDD/NVRAM after the Delete All option was used. Note: The source of this error is the Data Overwrite Security Unit (B735) running from an SD card. |
| Causes: | • Error detected in HDD data delete program • Error detected in NVRAM data delete program • The "Delete All" option was not set |
| Remedy: | • Turn the main switch OFF/ON and try the operation again. • Install the Data Overwrite Security Unit again. For more, see section “1. Installation”. • HDD defective |
| Error code: | SC875-01, SC875-02 |
| Description: | SC875- 01 D Delete all error (HDD erasure) (hddchack –i error) SC875- 02 D Delete all error (HDD erasure) (Data deletion failure) An error was detected before HDD/data erasure starts. (Failed to erase data/failed to logically format HDD) |
| Causes: | • HDD logical formatting failed. • The modules failed to erase data. |
| Remedy: | Turn the main power OFF/ON. |
| Error code: | SC876-01 |
| Description: | Log Data Error 1 An error was detected in the handling of the log data at power on or during machine operation. |
| Causes: | Damaged log data file |
| Remedy: | Initialize the HDD (SP5-832-004). |
| Error code: | SC876-02 |
| Description: | Log Data Error 2 An error was detected in the handling of the log data at power on or during machine operation. |
| Causes: | Log encryption is enabled but encryption module is not installed. |
| Remedy: | • Replace or set again the encryption module. • Disable the log encryption setting. |
| Error code: | SC876-03 |
| Description: | Log Data Error 3 An error was detected in the handling of the log data at power on or during machine operation. |
| Causes: | Inconsistency of encryption key between NV-RAM and HDD. |
| Remedy: | • Disable the log encryption setting. • Initialize LCS memory (SP5801-019). • Initialize the HDD (SP5-832-004). |
| Error code: | SC876-04 |
| Description: | Log Data Error 4 An error was detected in the handling of the log data at power on or during machine operation. |
| Causes: | • Log encryption key is disabled but the log data file is encrypted. (NVRAM data corruption) • Log encryption key is enabled but the log data file is not encrypted. (NVRAM data corruption) |
| Remedy: | Initialize the HDD (SP5-832-004). |
| Error code: | SC876-05 |
| Description: | Log Data Error 5 An error was detected in the handling of the log data at power on or during machine operation. |
| Causes: | • Only the NV-RAM has been replaced with one previously used in another machine. • Only the HDD has been replaced with one previously used in another machine. |
| Remedy: | • Attach the original NV-RAM. • Attach the original HDD. • With the configuration that caused the SC, initialize the HDD (SP5-832-004). |
| Error code: | SC876-99 |
| Description: | Log Data Error 99 An error was detected in the handling of the log data at power on or during machine operation. |
| Causes: | Other causes |
| Error code: | SC878-00 |
| Description: | TPM authentication error TPM electronic recognition failure |
| Causes: | • Update of system module attempted without correct update path • USB flash memory not operating correctly |
| Remedy: | Replace the controller board (PCB3). Trusted Platform Module • In computing, Trusted Platform Module (TPM) is both the name of a published specification detailing a secure crypto processor that can store cryptographic keys that protect information, as well as the general name of implementations of that specification often called the "TPM chip" or "TPM Security Device" (as designated in certain Dell BIOS settings). |
| Error code: | SC878-01 |
| Description: | USB flash error There is a problem in the file system of the USB flash memory. |
| Causes: | USB Flash system files corrupted. |
| Remedy: | Replace the controller board (PCB3). |
| Error code: | SC878-02 |
| Description: | TPM error An error occurred in either TPM or the TPM driver. |
| Causes: | TPM not operating correctly. |
| Remedy: | Replace the controller board (PCB3). |
| Error code: | SC878-03 |
| Description: | TCSD error An error occurred in the TPM software stack. |
| Causes: | • TPM, TPM software cannot start • A file required by TPM is missing |
| Remedy: | Replace the controller board (PCB3). |
| Error code: | SC880-00 |
| Description: | MLB error |
| Causes: | The response is not received within the specified time during the access to the MLB. Defective MLB |
| Remedy: | • Replace the MLB • Remove the MLB |
| Error code: | SC881-01 |
| Description: | Management area error • A problem was detected in the software • This error may even occur is an IC card option is not installed. |
| Causes: | • This is caused by accumulation of abnormal authentication information in the software. (User operation will not directly cause it.) • At login Example: When a job is sent to the printer/when logged on from the operation panel/when logged on from a Web browser |
| Remedy: | Turn the main power off/on. |
| Error code: | SC899-00 |
| Description: | Software performance error (signal reception end) Unknown software error occurred. |
| Causes: | Occurs when an internal program behaves abnormally. |
| Remedy: | In the case of a hardware defect • Replace the hardware. In the case of a software error • Turn the main power OFF/ON. • Try updating the firmware. |
| Error code: | SC940-01 ... SC940-04 |
| Description: | SC940- 01 C 1st Paper Feed Tray Pickup Solenoid Non-Drive Error SC940- 02 C 2nd Paper Feed Tray Pickup Solenoid Non-Drive Error SC940- 03 C Bypass Pickup Solenoid Non-Drive Error SC940- 04 C Paper Exit Switching Solenoid Non-Drive Error When the solenoid is not moving, the registration value of the failure detection is "0" three times consecutively |
| Causes: | • Connector disconnected • Harness broken • Solenoid defective SC940-01: 1st Paper Feed Tray Pickup Solenoid SC940-02: 2nd Paper Feed Tray Pickup Solenoid SC940-03: Bypass Pickup Solenoid SC940-04: Paper Exit Switching Solenoid • Driver defective (which drive the solenoid) |
| Remedy: | • Turn the main power off/on. • Reconnect the connector on the BCU. • Reconnect the relay connector and electronic connector. • Replace the solenoid. • Replace the BCU. • Replace the harness. |
| Error code: | SC940-50 |
| Description: | Optional counter interface unit error Setting of the optional counter interface is ON, and register values, of the set detection signal of the optional counter interface unit, is "1" 3 times in a row. |
| Causes: | Driver`s error of the optional counter interface |
| Remedy: | • Power cycle the machine. • If the problem cannot be solved, replace the SCB. |
| Error code: | SC940-51 ... SC940-54 |
| Description: | SC940- 51 C 1st Paper Feed Tray Pickup Solenoid Drive Error SC940- 52 C 2nd Paper Feed Tray Pickup Solenoid Drive Error SC940- 53 C Bypass Pickup Solenoid Drive Error SC940- 54 C Paper Exit Switching Solenoid Drive Error When the solenoid is moving, the registration value of the failure detection is "1" three times consecutively. |
| Causes: | • Driver defective (which drive the solenoid) |
| Remedy: | • Turn the main power off/on. • Replace the BCU. • Replace the harness. |
| Error code: | SC990-00 |
| Description: | Software operation error Software attempted an unexpected operation. |
| Causes: | • Parameter error • Internal parameter error • Insufficient work memory • Operation error caused by abnormalities that are normally undetectable. |
| Remedy: | • Turn the main power off/on. • Reinstall the software of the controller and BCU board. |
| Error code: | SC991-00 |
| Description: | Recoverable software operation error Software attempted an unexpected operation. SC991 covers recoverable errors as opposed toCS990. |
| Causes: | • Parameter error • Internal parameter error • Insufficient work memory • Operation error caused by abnormalities that are normally undetectable. |
| Remedy: | Logging only |
| Error code: | SC995-01 |
| Description: | CPM setting error 1 Comparison of machine serial number (11 digits) and machine identification code. Details: • Machine serial number cannot be identified because of BICU replacement or malfunctioning. • Machine serial number cannot be identified because of NV-RAM replacement |
| Causes: | Machine serial number (11 digits) or machine identification code does not match. |
| Remedy: | • Enter the machine serial number using SP5-811 (MachineSerial), and then turn the power on/off. • Attach the NV-RAM that was installed previously. |
| Error code: | SC995-02 |
| Description: | CPM setting error 2 Comparison of machine serial number (11 digits) and machine identification code. Details: Machine serial number cannot be identified because of NV-RAM replacement or malfunctioning. |
| Causes: | Machine serial number (11 digits) or machine identification code does not match. |
| Remedy: | • Attach the NV-RAM that was installed previously. • Download data on the NV-RAM using SP5-825 (NV-RAM Data Download). |
| Error code: | SC995-03 |
| Description: | CPM setting error 3 Comparison of machine serial number (11 digits) and machine identification code. Details: Unable to recognize machine identification code because the controller was replaced incorrectly or is malfunctioning. |
| Causes: | Machine serial number (11 digits) or machine identification code does not match. |
| Remedy: | Replace it with the correct type of controller. |
| Error code: | SC995-04 |
| Description: | CPM setting error 4 Comparison of machine serial number (11 digits) and machine identification code. |
| Causes: | Machine serial number (11 digits) or machine identification code does not match. |
| Remedy: | Return the parts to the original configuration, and then replace them according to the manual |
Название
RICOH TYPE K Скрепки с картриджем
RICOH TYPE K Скрепки (3 упаковки)
RICOH TYPE S Скрепки буклетные в картридже для SR3000
RICOH TYPE T Скрепки (2 упаковки)
RICOH TYPE W Скрепки в картридже
RICOH TYPE W Скрепки (4 упаковки)
RICOH Девелопер чёрный
