Ricoh SPC320DN
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Коды ошибок
195
202
203
204
220
222
240
300
396
397
445
480
500
530
531
532
541
542
543
545
547
548
557
559
641
652
653
669
670
671
690
816
819
820
833
842
851
853
854
855
856
857
858
859
860
861
863
864
865
866
867
868
870
872
873
874
875
876
877
878
900
920
921
990
991
992
997
998
Описание
| Error code: | 195 |
| Description: | Serial Number Error |
| Causes: | The serial number stored in the memory (EGB) is not correct. |
| Remedy: | EEPROM defective EGB replaced without original EEPROM |
| Error code: | 202 |
| Display: | ERROR 202 PARAMETER |
| Description: | Polygon motor error 1: ON timeout |
| Causes: | The polygon mirror motor does not reach the targeted operating speed within 5 sec. after turning on or changing speed. |
| Error code: | 203 |
| Display: | Power OFF/ON 203:Error ssssssssssssssss |
| Description: | Polygon motor error 2: OFF timeout |
| Causes: | The polygon mirror motor does not leave the READY status within 3 sec. after the polygon motor switched off. |
| Error code: | 204 |
| Display: | Power OFF/ON 204:Error |
| Description: | Polygon motor error 3: XSCRDY signal error |
| Causes: | The SCRDY_N signal remains HIGH for 200 ms while the LD unit is firing. |
| Remedy: | • Polygon motor/driver board harness loose or disconnected • Polygon motor/driver board defective • Laser optics unit defective • IPU (EGB) defective 1. Replace the interface harness of the laser optics unit. 2. Replace the laser optics unit. 3. Replace the EGB (Engine Board). |
| Error code: | 220 |
| Display: | Service Call 220: Error |
| Description: | Laser Synchronizing Detection Error: [K]/[Y] |
| Causes: | The laser synchronizing detection signal for LDB [K]/[Y] is not output after the LDB unit has turned on while the polygon motor is rotating normally. |
| Error code: | 222 |
| Description: | Laser Synchronizing Detection Error: [M]/[C] |
| Causes: | The laser synchronizing detection signal for LDB [M]/[C] is not output after the LDB unit has turned on while the polygon motor is rotating normally. |
| Remedy: | • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB 1. Check the connectors. 2. Replace the laser optics unit. 3. Replace the EGB.· |
| Error code: | 240 |
| Display: | Service call 240: Error |
| Description: | LD error |
| Causes: | The IPU (EGB) detects a problem at the LD unit. |
| Remedy: | • Worn-out LD • Disconnected or broken harness of the LD. 1. Replace the laser optics unit. |
| Error code: | 300 |
| Description: | High voltage power output error |
| Causes: | The measured voltage is not correct when the EGB measures each charge output (charge, development, image transfer belt unit, and transfer unit). |
| Remedy: | • Disconnected or defective high voltage harness • Defective high voltage power supply • Defective EGB 1. Check or replace the harnesses. 2. Replace the high voltage power supply board 3. Replace the EGB. |
| Error code: | 396 |
| Description: | Black drum motor error |
| Causes: | The LOCK signal error is detected when the EGB monitors the black drum motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) |
| Remedy: | • Disconnected or defective motor harness. • Motor slips due to excessive load 1. Check the harness from the black drum motor. Replace it if necessary.e hig |
| Error code: | 397 |
| Description: | Color drum motor error |
| Causes: | The LOCK signal error is detected when the EGB monitors the color drum motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) |
| Remedy: | • Disconnected or defective motor harness. • Motor slips due to excessive load 1. Check the harness from the color drum motor. Replace it if necessary. |
| Error code: | 445 |
| Description: | ITB (Image Transfer Belt) Unit: Home Position Error |
| Causes: | The ITB contact sensor does not detect the home position of the ITB for 5 seconds after the ITB unit initialization has been done. ITB (Image Transfer Belt) Unit: Contact Position Error The ITB contact sensor does not detect the contact position of the ITB for 5 seconds after the ITB unit has moved to the contact position. ITB (Image Transfer Belt) Unit: No-contact Position Error The ITB contact sensor does not detect the home position of the ITB for 5 seconds after the ITB unit has moved to no-contact position. |
| Remedy: | • Defective ITB contact motor • Defective ITB contact sensor • Defective ITB unit 1. Replace the ITB contact motor. 2. Replace the ITB contact sensor. 3. Replace the ITB unit. |
| Error code: | 480 |
| Display: | Remove paper 480: Stacker full |
| Description: | Agitator Motor Error |
| Causes: | The agitator motor error is detected twice for 10 msec during the initialization at power-on or after the cover is closed. |
| Remedy: | • Disconnected or defective harness • Defective agitator motor 1. Check or replace the harness. 2. Replace the agitator motor. |
| Error code: | 500 |
| Description: | Transport/Fusing Motor Error |
| Causes: | The LOCK signal error is detected when the EGB monitors the transport/fusing motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) |
| Remedy: | • Disconnected or defective motor harness. • Motor slips due to excessive load 1. Check the harness from the transport/fusing motor. Replace it if necessary. |
| Error code: | 530 |
| Description: | LSU Fan Motor Error |
| Causes: | A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively, this SC is issued. |
| Remedy: | • Disconnected or defective motor harness. • Defective LSU fan motor 1. Check or replace the motor harness. 2. Replace the LSU fan motor. |
| Error code: | 531 |
| Description: | Fusing Fan Motor Error |
| Causes: | A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively, this SC is issued. |
| Remedy: | • Disconnected or defective motor harness. • Defective LSU fan motor 1. Check or replace the motor harness. 2. Replace the fusing fan motor. |
| Error code: | 532 |
| Description: | IH coil fan error The machine does not detect the fan motor lock signal for 2 seconds while the IH coil fan turns on. |
| Causes: | • Disconnected harness • Overload on the IH coil fan motor • Defective IH coil fan motor • Defective IOB |
| Remedy: | 1. Check or replace the harness. 2. Replace the IH coil fan. 3. Replace the IOB. |
| Error code: | 541 |
| Description: | Thermistor Error |
| Causes: | The thermistor output is less than 0°C for 7 seconds. |
| Remedy: | • Disconnected thermistor • Defective harness connection 1. Check the harness connection of the thermistor. 2. Replace the fusing unit. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 542 |
| Description: | Print Ready Temperature Error |
| Causes: | • The heating roller temperature increase during a set time is not correct. • The fusing temperature does not reach the print ready temperature within a set time after the fusing lamp has turned on. |
| Remedy: | • Defective thermistor • Incorrect power supply input at the main power socket • Defective fusing lamp 1. Check the voltage of the wall outlet. 2. Replace the fusing unit 3. Replace the fusing lamp. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 543 |
| Description: | High Temperature Detection Error |
| Causes: | This SC is issued if one of following conditions occurs: • The thermistor (center) detects 255?XC or thermistor (end) detects 245?XC. • The thermistor (center) detects a 3?XC increment or more for five seconds at 220?XC or more or the thermistor (end) detects a 4?XC increment or more for five seconds at 210?XC or more.ne |
| Remedy: | • Defective I/O control (EGB) • Defective EGB 1. Replace the EGB • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 545 |
| Description: | Heating Lamp Full-Power Error |
| Causes: | The fusing lamp is fully-powered for a certain time while the fusing unit stays in the stand-by mode and is not rotating. |
| Remedy: | • Deformed thermistor • Thermistor not in the correct position • Defective fusing lamp 1. Replace the fusing unit. 2. Replace the fusing lamp. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 547 |
| Description: | Zero Cross Error |
| Causes: | The zero cross signal is not detected for three seconds even though the fusing lamp relay is on after turning on the main power or closing the front door. |
| Remedy: | • Defective fusing lamp relay 1. Turn the main power switch off and on. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. The power should be turned off and on after the recovery procedure. |
| Error code: | 548 |
| Description: | Low Temperature Error |
| Causes: | The center thermistor detects 100°C or less for 4 seconds. |
| Remedy: | • Defective fusing lamp • Defective thermistor 1. Replace the fusing unit. 2. Replace the fusing lamp. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated.d |
| Error code: | 557 |
| Description: | Zero Cross Frequency Error |
| Causes: | The detection error occurs ten times consecutively in ten zero cross signal detections. This error is defined when the detected zero cross signal is 17 or less/27 or more for 0.2 seconds. |
| Remedy: | • Defective fusing lamp relay • Unstable input power source 1. Check the power supply source. 2. Replace the fusing unit. 3. Turn the main power switch off and on. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. The power should be turned off and on after the recovery procedure. |
| Error code: | 559 |
| Description: | Consecutive Fusing Jam |
| Causes: | The paper jam counter for the fusing unit reaches 3. The paper jam counter is cleared if the paper is fed correctly. This SC is activated only when this function is enabled with "Engine Maintenance" (default "OFF"). |
| Remedy: | • Defective fusing unit • Defective fusing control 1. Clear this SC to send a command after a jam removal. 2. Turn off this function after a jam removal. • Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. |
| Error code: | 641 |
| Description: | BICU control data transfer abnormal A sampling of the control data sent from the BICU reveals an abnormality. |
| Causes: | • Defective controller board • External noise • Defective BCU |
| Remedy: | 1. Replace the controller board. 2. Replace the BCU. |
| Error code: | 652 |
| Description: | Remote service ID2 mismatching ID2 for @Remote certification is mismatching between the controller board and NVRAM. Used controller board installed. Used NVRAM installed An unexpected error occurs when the modem (Embedded RCG-M) tries to call the center with a dial up connection. |
| Causes: | If this occurs during the @Remote installation • Check the NVRAM`s validity and serial number, write the common certificate, and then retry the installation. If this occurs after the @Remote installation • Clear the current @Remote setting, check the NVRAM`s validity and serial number, write the common certificate, and then retry the installation. |
| Error code: | 653 |
| Description: | Incorrect remote service ID2 If one of the following applies to the ID2 recorded in the NVRAM: • The character string is not 17 characters long. • Unprintable characters are included. • It contains spaces only. • It is blank. |
| Remedy: | • Replace the NVRAM • Clear the current @Remote setting, write the common certificate, and then retry the installation. |
| Error code: | 669 |
| Description: | EEPROM Error |
| Causes: | An unexpected value exists in the initialization flag of the EEPROM |
| Remedy: | • EEPROM not initialized • Defective EEPROM |
| Error code: | 670 |
| Description: | Engine startup error The MCU failed to respond within the prescribed time when the machine was turned on. |
| Causes: | • Connections between MCU and controller board are loose, disconnected, or damaged • MCU defective • Controller board defective |
| Error code: | 671 |
| Description: | Engine board mismatch error Engine board and controller mismatch detected. |
| Causes: | • Wrong engine board installed. • Wrong controller board installed. • Check the type of engine board and controller board. |
| Remedy: | 1. Replace the BCU. 2. Replace the controller board. |
| Error code: | 690 |
| Description: | GAVD Communication Error |
| Causes: | The ID of the GAVD is not identified during initialization. The chip ID of the GAVD cannot be detected by the machine at power-on. |
| Remedy: | • Defective EGB 1. Replace the EGB. EE |
| Error code: | 816 |
| Display: | SYSTEM HALT (*) 816 : FW/FROM WRC |
| Description: | Energy saving I/O sub-system error |
| Causes: | The energy saving I/O sub-system detects an error. • Defective energy saving I/O sub-system • The energy saving I/O sub-system detects a controller board error (No response) |
| Remedy: | • Turn the main power switch off and on. • Replace the controller board. |
| Error code: | 819 |
| Display: | SYSTEM HALT (*) 819 : FW/HROM SIZ |
| Description: | Service Cycle Power |
| Causes: | • Incorrect combination of EGB and controller board. • An unexpected error occurs in the EEPROM on the controller board. |
| Remedy: | • Controller board defective 1. Install the correct EGB and controller boards for this machine. 2. Replace the controller boardng fan |
| Error code: | 820 |
| Description: | Self-Diagnostic Error: CPU The CPU returned an unexpected error during the self-diagnostic test. |
| Causes: | • Controller board defective • Insufficient memory • Expanded memory defective |
| Error code: | 833 |
| Display: | SYSTEM HALT (*) 833 : FW/PRN MDL |
| Description: | Self-diagnostic error 8: Engine I/F ASIC |
| Causes: | [0F30] [0F31] • ASIC (Mandolin) for system control could not be detected. After the PCI configuration, the device ID for the ASIC could not be checked. Replace the BCU. [0F41] • ASIC (Mandolin) for system control could not be detected. After the PCI configuration, the device ID for the ASIC could not be checked. Replace the BCU. |
| Error code: | 842 |
| Description: | Service Scanner |
| Causes: | This error indicates that a scanner communications failure. |
| Remedy: | 1 Scanner control card to flatbed inteconnect card cable Check for correct installation of the scan control to flatbed interconnect card cable. 2 Motor drive card to flatbed interconnect card cable Check for correct installation of the motor driver card to flatbed interconnect card cable. 3 Motor driver card Flatbed interconnect card If the cables are good and are properly connected, replace the following FRUs in the order shown: • Flatbed interconnect card assembly • Motor driver card assembly |
| Error code: | 851 |
| Description: | IEEE 1394 I/F Error IEEE1394 cannot be used due to a faulty driver setting or poor I/F connection. |
| Causes: | • Faulty PCI connection • IEEE1394 board defective • Controller board defective |
| Error code: | 853 |
| Description: | Wireless LAN Error 1 During machine start-up, the machine can access the board that holds the wireless LAN, but not to the wireless LAN card. |
| Causes: | • Wireless LAN card missing (was removed) |
| Error code: | 854 |
| Description: | Wireless LAN Error 2 During machine operation, the machine can get access to the board that holds the wireless LAN, but not to the wireless LAN card (802.11b or Bluetooth). |
| Causes: | • Wireless LAN card missing (was removed) |
| Error code: | 855 |
| Description: | Wireless LAN error 3 An error was detected on the wireless LAN card. |
| Causes: | • Wireless LAN card defective • Wireless LAN card connection incorrect |
| Error code: | 856 |
| Description: | Wireless LAN error 4. An error was detected on the wireless LAN board. |
| Causes: | • Wireless LAN board defective • PCI connector to MB loose |
| Error code: | 857 |
| Description: | USB I/F Error The USB driver is not stable and caused an error. |
| Causes: | • Poor USB card connection • Replace the controller board |
| Error code: | 858 |
| Description: | Data encryption conversion error (1) |
| Causes: | -01 A serious error has occurred during the data conversion performed for updating the key for data encryption. • The data in the USB flash drive is damaged. • A communication error has occurred due to electromagnetic waves or other noise. • Replace the controller board. * However, if it is "-30", the machine may recover by turning the main power switch off and then back on. -02 A Data encryption conversion error (2) A serious error occurs when data is encrypted to update an encryption key. Defective NVRAM Replace the controller board. -30 A Data encryption conversion error (3) A recoverable error has occurred before starting data conversion. Defective NVRAM • Turn the main switch off and on. • If the error reoccurs, replace the controller board. -31 A A serious error occurs while the data is encrypted. Same as SC991 Same as SC991 |
| Error code: | 859 |
| Description: | HDD data encryption error |
| Causes: | -01 B HDD check error • Hard disk data conversion has been selected, but the hard disk is not installed. • The hard disk is not mounted properly. • No HDD installed • Hard disk formatting is not completed. • The encryption key on the board and the actual encryption key in the hard disk do not match. • Install the HDD correctly. • Initialize the HDD with SP5-832-001. -02 B Power failure during data encryption. The data conversion in the NVRAM or hard disk has not completed successfully. Power interruption has occurred during the conversion of the data in the NVRAM or hard disk Initialize the HDD with SP5-832-001. -10 B Data Read/Write command error Due to time-out, serial communication error, or other problems in DMAC, an irregular DMAC return value has occurred consecutively two or more times Noise or other problems in the SATA connection Same as SC863 |
| Error code: | 860 |
| Description: | HDD startup error at power on HDD is connected but a driver error is detected. -or- The driver does not respond with the status of the HDD within 30 s. |
| Causes: | • HDD is not initialized • Level data corrupted • HDD is defective |
| Error code: | 861 |
| Description: | HDD re-try failure At power on the HDD was detected. Power supply to the HDD was interrupted after the system entered the energy save mode, but after the HDD was awakened from the energy save mode it did not return to the ready status within 30 sec. |
| Causes: | • Harness between HDD and controller board disconnected, defective • HDD power connector disconnected • HDD defective • Controller board defective |
| Error code: | 863 |
| Description: | HDD data read failure The data written to the HDD cannot be read normally, due to bad sectors generated during operation. |
| Causes: | • HDD defective |
| Remedy: | • If the bad sectors are generated at the image partition, the bad sector information is written to NVRAM. • The next time the HDD is accessed, these bad sectors will not be accessed for read/write operation. The HDD will probably require replacement soon. |
| Error code: | 864 |
| Description: | HDD data CRC error. During HDD operation, the HDD cannot respond to a CRC error query. Data transfer did not execute normally while data was being written to the HDD. |
| Causes: | • HDD defective |
| Error code: | 865 |
| Description: | HDD access error HDD responded to an error during operation for a condition other than those for SC863, 864. |
| Causes: | • HDD defective |
| Error code: | 866 |
| Description: | SD card error 1: Confirmation error The machine detected an electronic license error in the application on the SD card in the controller slot immediately after the machine was turned on. |
| Causes: | • Program missing from the SD card |
| Error code: | 867 |
| Description: | SD card error 2: SD card removed The SD card in the boot slot when the machine was turned on was removed while the machine was on. |
| Causes: | • Insert the SD card • Turn the machine’s power off/on |
| Error code: | 868 |
| Description: | SD card error 3: SD card access An error occurred while an SD card was used. |
| Causes: | • SD card not inserted correctly • SD card defective • Controller board defective • To reformat the SC card, use SD Formatter Ver 1.1. |
| Error code: | 870 |
| Description: | Address book data error Address book data on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network. The address book data cannot be read from the HDD or SD card where it is stored, or the data read from the media is defective. |
| Causes: | • Turn the machine power off/on. If this does not solve the problem, do the Procedure below. • HDD defective |
| Remedy: | 1. Do SP5846-50 (UCS Settings – Initialize all Directory Info.) to reset all address book data. 2. After 3 sec. reformat the HDD with SP5821-1. 3. Turn the main power switch off/on. |
| Error code: | 872 |
| Description: | HDD Mail Receive Error At power on the HDD unit was detected as defective. Data can be neither read nor written to the HDD. Note: This problem can occur if the machine is switched off while the HDD is being accessed. |
| Causes: | • Format the HDD with SP5832. • HDD defective, replace HDD (be sure to format the new HDD). |
| Error code: | 873 |
| Description: | HDD mail send data error An error was detected on the HDD immediately after the machine was turned on, or power was turned off while the machine used the HDD. |
| Causes: | • Do SP5832-1 to format the HDD • Replace the HDD |
| Error code: | 874 |
| Description: | Delete All error 1: HDD A data error was detected for the HDD/NVRAM after the Delete All option was used. Note: The source of this error is the Data Overwrite Security Unit B735 running from the DOS SD card. |
| Causes: | • Turn the main switch off/on, do the operation again. • Install the Data Overwrite Security Unit again. • HDD defective |
| Error code: | 875 |
| Description: | Delete All error 2: Data area An error occurred when the machine deleted data from the HDD. Note: The source of this error is the Data Overwrite Security Unit B735 running from the DOS SD card. |
| Causes: | • Turn the main switch off/on and try the operation again. |
| Error code: | 876 |
| Description: | Log Data Errors A problem occurred with the log data at power on or while the machine was operating. |
| Causes: | 1 Log Data Error 1 Log data file corrupted. Occurs at power on or during machine operation. • Format the HDD with SP5832 2 Log Data Error 2 Log data encryption has been enabled but the encryption module has not been installed. Occurs at power on, during machine operation, or after enabling encryption of log data. • Replace the encryption module, reset • Enable encryption 3 Log Data Error 3 Log encryption key has not been enabled (NVRAM malfunction). Occurs at power on. • Format the HDD with SP5832 • Disable log data encryption 4 Log Data Error 4 Occurs at power on. Log data has been encrypted but encryption has been disabled (NVRAM malfunction). -or- Log data has not been encrypted but encryption is enabled (NVRAM malfunction). • Format the HDD with SP5832 5 Log Data Error 5 Occurs at power on. NVRAM has been replaced with the NVRAM from another machine. -or- HDD has been replaced with an HDD unit from another machine. • Replace the NVRAM with the original NVRAM • Replace the HDD with original the HDD • Format the HDD with SP5832 99 Log Data Error 99 Other errors. Occurs at power on or during machine operation. • Contact the machine design section |
| Error code: | 877 |
| Description: | HDD Data Erase Error The Data Overwrite Security option cannot scramble and erase data on the HDD because the DOS SD card has been corrupted or has |
| Causes: | • If the DOS SD card has been removed, switch the machine off, install the SD card, then switch on the machine. (If this does not been removed from the SD card slot. |
| Remedy: | • If the DOS SD card has been removed, switch the machine off, install the SD card, then switch on the machine. (If this does not solve the problem, the SD card has been damaged.) • Install a new NVRAM • Install a new Data Overwrite Security option with a new SD card |
| Error code: | 878 |
| Description: | TPM electronic recognition error |
| Causes: | -00 The system firmware is not authenticated by TPM. The system hash value registered in the TPM at the machine`s system startup does not match that registered in the USB flash drive. • The system module was updated without going through the formal update process. • Incorrect operating of the USB flash. Replace the board. -01 D USB Flash error An error has occurred in the file system in the USB flash drive. The file system of the USB flash drive is damaged. Replace the controller board. -02 D TPM error An error has occurred in the TPM or TPM driver. Defective TPM Replace the controller board. -03 D TCSD error An error has occurred in the TPM software stack. • The TPM software stack cannot be launched. • The file required for the TPM software stack is missing. Replace the controller board. |
| Error code: | 900 |
| Description: | RIP Software |
| Remedy: | 1 Printer POR Turn the printer off and on several times. If Error Code 900 continues to display, go to step 2. 2 System board Turn the machine off and on several times, waiting a few minutes between power on and power off. If Error Code 900 continues to display, go to step 3. 3 Factory defaults Restore factory defaults. See “EP Defaults”. This resets the non-critical areas of the user NVRAM. If Error Code 900 continues to display, go to step 4. 4 Sub error codes With Error Code 900 displayed, press and 2. Record the complete list of Sub Error Codes on the display, then call your next level of support or call Toshba. |
| Error code: | 920 |
| Display: | Power Off/on 920: Error |
| Description: | Fuser Error |
| Causes: | • Software defective • Turn the machine power off/on, or change the controller firmware • Insufficient memory |
| Remedy: | Indicates that the fuser is below temperature when printing. 1 Fuser lamp (incorrect lamp/ 925 Service Error) Install the correct voltage and wattage lamp or fuser assembly. See “Fuser assembly removal”. If the correct fuser lamp is installed and the 925 error remains, the fuser may have reached standby temperature too quickly. Check that the line voltage is not exceeding the maximum rating for the printer. 2 Fuser lamp fuser top cover assembly Observe the lamp through the left side frame. If the lamp does not come on, do the following: • Remove the redrive assembly. • Remove the fuser assembly, disconnect the LVPS to fuser AC cable from the fuser assembly, and remove the fuser. See “Fuser assembly removal” • Verify that the lamp is installed correctly. If correct, check the continuity of the fuser top cover assembly by verifying the lamp contacts on the right contact assembly. If incorrect, check continuity of the fuser lamp. If incorrect, replace the lamp. If correct, replace the fuser top cover assembly. 3 LVPS LVPS to fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Measure the AC line voltage between the two connectors on the fuser end of the LVPS to fuser AC cable. If the voltage is incorrect, turn the power off, and remove the LVPS. Measure the AC line voltage between pins CN1-1 and CN1-3 on the board. If correct, check the continuity of the LVPS to fuser AC cable. If incorrect, replace the cable. If the AC line voltage at CN1 is incorrect, check fuse F2. If the fuse is blown, replace the fuse. If the fuse is not blown, replace the LVPS assembly. |
| Error code: | 921 |
| Display: | Power Off/on 921: Error |
| Description: | Fuser Error |
| Causes: | • The font is not on the SD card |
| Remedy: | Indicates that the fuser is below standby temperature when the printer is idle. 1 Fuser lamp (incorrect lamp/ 925 Service Error) Install the correct voltage and wattage lamp or fuser assembly. See “Fuser assembly removal”. If the correct fuser lamp is installed and the 925 error remains, the fuser may have reached standby temperature too quickly. Check that the line voltage is not exceeding the maximum rating for the printer. 2 Fuser lamp fuser top cover assembly Observe the lamp through the left side frame. If the lamp does not come on, do the following: • Remove the redrive assembly. • Remove the fuser assembly, disconnect the LVPS to fuser AC cable from the fuser assembly, and remove the fuser. See “Fuser assembly removal” • Verify that the lamp is installed correctly. If correct, check the continuity of the fuser top cover assembly by verifying the lamp contacts on the right contact assembly. If incorrect, check continuity of the fuser lamp. If incorrect, replace the lamp. If correct, replace the fuser top cover assembly. 3 LVPS LVPS to fuser AC cable CAUTION: When taking measurements for AC power, observe all safety precautions. Measure the AC line voltage between the two connectors on the fuser end of the LVPS to fuser AC cable. If the voltage is incorrect, turn the power off, and remove the LVPS. Measure the AC line voltage between pins CN1-1 and CN1-3 on the board. If correct, check the continuity of the LVPS to fuser AC cable. If incorrect, replace the cable. If the AC line voltage at CN1 is incorrect, check fuse F2. If the fuse is blown, replace the fuse. If the fuse is not blown, replace the LVPS assembly. |
| Error code: | 990 |
| Display: | Inspection is required. 990 : Error |
| Description: | <device> |
| Causes: | • Firmware defective: re-boot • Update firmware |
| Remedy: | Indicates an equipment check condition has occurred in the specified device, but the device is unable to identify the exact component failure. Note: <device> can be one of the following: duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. |
| Error code: | 991 |
| Description: | <device> Card |
| Causes: | Software defective, re-boot |
| Remedy: | The specified device has detected an equipment check in its system card. Note: <device> can be one of the following: duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. |
| Error code: | 992 |
| Description: | Temperature/Humidity Sensor Error |
| Causes: | • Turn the main power switch off/on. • Go into the SP mode. Do SP7901 to display details about SC992 (software file name, line number, and variable), and inform your supervisor of the results. |
| Remedy: | 1 Is connector CN18 on the CK1 daughter card board connected properly? Go to step 2. Plug the connector in securely. 2 Replace the temperature and humidity sensor (a component of the paper feed gear). Did this fix the problem? Problem solved. Replace the printer controller board. |
| Error code: | 997 |
| Description: | Finisher Tractor Motor Error |
| Causes: | • Software bug • A RAM or DIMM option required for the application is not installed or not installed correctly. |
| Remedy: | 1 Are there obstructions or foreign objects in the accumulator or face down paper path? Remove the objects or obstructions. Go to step 2. 2 Are the connectors CN3 at the tractor motor and PJ4 on the finisher control board securely connected? Go to step 3. Securely connect the connectors. 3 Make sure the finisher set switch is activated. Measure +24 V dc between pin 1 of tractor motor connector CN3 and frame ground. Is +24 V dc (–10%)? Go to step 4. Go to step 5. 4 Replace the tractor motor assembly. Did this resolve the problem? Problem solved. Replace the finisher control board. 5 Disconnect CN3 and PJ4 on the finisher control board and perform a continuity check on all positions. Is there continuity on all positions? Go to step 6. Replace the cable. 6 Check for +24 V dc between pins 1 and 2 of PJ3 on the finisher control board. Is +24 V dc present? Replace the finisher control board. Replace the power supply. |
| Error code: | 998 |
| Description: | Tray Elevator Motor Error |
| Causes: | • Software bug • A RAM or DIMM option needed for the application not installed, or not installed correctly • Controller board defective |
| Remedy: | 1 Are the connectors CN4 at the tray elevator motor and connector PJ4 on the finisher control board properly connected? Go to step 2. Properly connect the connectors. 2 Make sure that the finisher set switch is activated. Power the printer off. Measure for approximately +24 V dc (–10%) between pins 1 and 2 of connector CN4 at the tray elevator motor. Power the printer on and observe the voltage meter during the first 12 seconds of power up. Is +24 V dc present while the printer is powering up? Replace the tray elevator motor. Go to step 3. 3 Disconnect CN4 at the tray elevator motor. Disconnect PJ4 on the finisher control board. Measure for continuity between CN4 pin 1 and PJ4 pin 7. Measure for continuity between CN4 pin 2 and PJ4 pin 8. Is there continuity in both locations? Go to step 4. Replace the cable. 4 Measure for +24 V dc (–10%) between pins 1 and 2 on connector PJ6. Is +24 V dc present? Replace the finisher control board. Replace the finisher power supply. |
Название
RICOH SP-C310 Емкость для отработанного тонера
RICOH TYPE SP-C310E Принт-картридж черный
RICOH SP-C310E Принт-картридж голубой
RICOH SP-C310E Принт-картридж пурпурный
RICOH SP-C310E Принт-картридж желтый
RICOH SP-C310HE Принт-картридж черный
RICOH SP-C310HE Принт-картридж голубой
RICOH SP-C310HE Принт-картридж пурпурный
RICOH SP-C310HE Принт-картридж желтый
