Riso KZ30
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Коды ошибок
A01
A02
A04
A05
A07
A09
A10
A16
A17
A34
C01
C02
C03
D01
D03
D04
D05
D06
D07
D08
D10
D12
D17
E03
F01
F05
H1
H4
P01
P03
P04
P12
P13
P14
P19
P24
P96
P97
P98
P99
Описание
| Error code: | A01 |
| Display: | A01-xxx Master Mis-Feed Pull Out Master Making Unit and Rewind Master Roll, then Reset Master in Place. |
| Description: | Master feed error |
| Causes: | 201 Master-positioning sensor does not go ON even after the write pulse motor is activated during the master-positioning, master-cut, or master-loading operation. 202 Master-positioning sensor does not go OFF even when the write pulse motor is reversed during the master-positioning or at start of master-making operation. 211 Master-positioning sensor is ON during standby. 214 Master-positioning sensor is ON at the start of master making. 215 Faulty gate-array control for the write pulse motor (motor does not stop within set time). |
| Remedy: | Open the master-making unit and rewind the master material on the master roll, and then reset the master, or turn OFF the power and power back ON. |
| Error code: | A02 |
| Display: | A02-xxx Master Loading Error Pull Out Print Cylinder and Discard Master. |
| Description: | Master loading error |
| Causes: | 509 Master-loading sensor was OFF when the master was checked at a specified drum angle during the master-loading operation. |
| Remedy: | Pull out the print cylinder and set it back. |
| Error code: | A04 |
| Display: | A04-xxx Master Disposal Error Pull Out Print Cylinder and Discard Master. |
| Description: | Master disposal error |
| Causes: | 303 Check Print Drum - Master disposal error / Master disposal jam. |
| Remedy: | Pull out the print drum and push it back in. |
| Error code: | A05 |
| Display: | A05-xxx Master Jammed in Disposal Unit Pull Out Master Disposal Box and Remove Jammed Master |
| Description: | Master present in the master disposal area |
| Causes: | 304 Master disposal jam sensor was ON at the completion of the master disposal. 312 Master disposal jam sensor was ON at the start of the master making. 315 Master disposal jam sensor was ON after the completion of the recovery movement. |
| Remedy: | Pull out master disposal box and place it back after removing the jammed master in the master disposal area, or turn OFF the power and power back ON. |
| Error code: | A07 |
| Display: | A07 [Paper feed error] |
| Description: | Paper feed error |
| Causes: | 409 Paper-ejection sensor was OFF when the paper should have arrived, and the paper sensor was ON when the machine stopped (Paper misfeed). 412 Paper sensor was OFF three times in succession when a paper misfeed was detected (paper misfeed). 413 Paper sensor was still ON (detecting paper) when the paper should have went out from the sensor. 418 The paper sensor was ON at the start of machine operation when the START button was pressed. 429 Paper feed error (recovery error). 432 Paper sensor was ON when the machine went into paper feed retry movement after a paper misfeed. |
| Error code: | A09 |
| Display: | A09 [Paper ejection error] |
| Description: | Paper ejection error |
| Causes: | 411 Paper-ejection sensor was ON when the paper should have left the paper-ejection sensor. 417 Paper-ejection sensor was ON at the start of machine operation when the START button was pressed. 431 Paper-ejection error (recovery error). |
| Error code: | A10 |
| Display: | A10-Paper Output Jam |
| Description: | Paper did not exit the printer or fuser properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. |
| Causes: | 102 The original is pulled out from the AF unit before the scanning is completed. 103 Original jammed under AF registration sensor. 103 Original jam at AF registration sensor. Simplex AF: Registration-sensor does not go OFF after Original-IN-sensor goes ON. Duplex AF: Registration-sensor does not go OFF after the original feeds. 105 Original jammed at AF Read sensor. 106 Original jammed at original ejection sensor. 106 Original jam at AF original out sensor. Simplex AF: Original-OUT-sensor does not go OFF after Original-IN-sensor goes OFF. Duplex AF: Original-OUT-sensor does not go OFF after Registration-sensor goes OFF. 107 Original does not arrive to the AF Registration sensor. 108 Original does not arrive to the AF Read sensor. 109 Original does not arrive to the original ejection sensor. 109 Original Jam before AF original out sensor. Simplex AF: Original-OUT-sensor does not go ON after Original-IN-sensor goes ON. Duplex AF: Original-OUT-sensor does not go ON after the original feeds. 169 AF feed cover is opened due to original jam, while originals are present on the tray. 178 Original Jam before Original reverse sensor. Duplex AF: Original reverse sensor does not go ON after the original feeds. 179 Original Jam at Original reverse sensor. Duplex AF: Original reverse sensor does not go OFF after the original feeds. 180 Duplex AF: Original multiple feed |
| Remedy: | 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the exit rollers. 3. Ensure the exit rolls rotate freely when the exit roller gear train is rotated. 4. At the rear of the printer, inspect the gate which directs the print to the face-up output bin or the face-down output bin. 5. Test the fuser motor (which drives the exit gear train) using the test described in “Motor and clutch tests”. Replace the engine controller board. |
| Error code: | A16 |
| Display: | A16-xxx Master Remains on Print Cylinder (Drum) Pull Out Print Cylinder and Remove Master |
| Description: | Waiting for the master to be removed from the drum |
| Causes: | 525 Waiting for the master to be removed from the print cylinder (drum). |
| Remedy: | Pull out the print cylinder (drum), remove the master around it and insert it back. |
| Error code: | A17 |
| Display: | A17-xxx System Error in Master Making Unit Take Out Master and then Close Master Making Unit Cover |
| Description: | Cutter error |
| Causes: | 209 Cutter HP switch is OFF when master-making starts, when the master material is set in the master making unit, or when the machine goes into idle condition. |
| Remedy: | Open the Master making unit, remove the master and close the master making unit. |
| Error code: | A34 |
| Display: | A34-xxx Master Not Set in Place Insert Lead Edge of Master into Master Entrance and Close Master Making Unit |
| Description: | Requesting for the master to be reset |
| Causes: | 218 Reqesting for the master material to be reset into the master making unit. |
| Remedy: | Open the Master making unit, re-insert the master material into the master making unit. |
| Error code: | C01 |
| Display: | C01-xxx No Ink Replace Ink Cartridge |
| Description: | Main motor is abnormal |
| Remedy: | Is the main motor working? NO 1. Check if the connector CN1 of the main motor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circutied. 4. Check if the conductor patterns on the main motor board and LGC board are short- or open-circuited. 5. Replace the main motor. 6. Replace the LGC board. YES Is the LED on the main motor board lit without flickering? NO 1. Check if the connector pins are disconnected and the harnesses are open-circuited. 2. Check if the conductor patterns on the main motor board and LGC board are short- or open-circuited. 3. Replace the main motor. 4. Replace the LGC board. YES 1. Check if the PLL lock signal J313-11 output from the LGC board is always level “L”? 2. Check if the voltage supplied to the microcomputer input terminal IC10-7 is always “L”? 3. Replace the LGC board. |
| Error code: | C02 |
| Display: | C02-xxx No Master Replace Master Roll |
| Description: | Replace master roll |
| Causes: | 200 The master end was detected twice in succession at 10-milliseconds intervals during master transport. 240 Master remaining amount is zero from the RF-Tag information. 253 Masterless error was detected twice consecutively on one same master-roll. |
| Remedy: | Remove the empty master roll and replace with a new one. |
| Error code: | C03 |
| Display: | C03-xxx Master Disposal Box is Full Empty Master Disposal Box |
| Description: | Master disposal box full |
| Causes: | 308 Compression detection position was reached before the master-compression-motor encoder-sensor count reached the specified level, after the master compression motor turned ON in the compressing direction. |
| Remedy: | Remove master disposal box from the machine, throw away the disposed master from the disposal box and return the disposal box in the machine after an interval of over 5 seconds. |
| Error code: | D01 |
| Display: | D01-xxx Set Print Cylinder (Drum) in Place |
| Description: | Print drum not set |
| Causes: | 526 Print drum is not set in the machine (drum connection signal, drum safety switch, and drum-lock sensor is OFF. 527 Print drum connection signal is OFF when the print drum was inserted in the machine. 528 Print drum safety switch is OFF when the print drum was inserted in the machine. 529 Print drum lock sensor is OFF when the print drum was inserted in the machine (time-out: 5 seconds). 530 Print drum connection signal does not go OFF within 5 seconds after the print drum safety switch went OFF when the print drum was pulled out. |
| Remedy: | Set the print drum in the machine. |
| Error code: | D03 |
| Display: | D03-xxx Install Ink Cartridge |
| Description: | Ink cartridge not set |
| Causes: | 533 Bottle set switch is OFF. |
| Remedy: | Install ink cartridge in the print drum. |
| Error code: | D04 |
| Display: | D04-xxx Wrong-type Ink Cartridge Installed or Cannot Read Ink Info Replace Ink Cartridge or Contact dealer/Riso office |
| Description: | Incorrect ink cartridge |
| Causes: | 534 Incorrect ink cartridge is used. 560 Ink RF-Tag is not detected on ink bottle. 561 Ink RF-Tag communication error (communication with the ink cartridge was interfered by noise). 562 Wrong ink cartridge information on the Ink RF-Tag. 564 Detected a mismatch in the Ink RF-Tag. 575 RF-Tag software error. |
| Remedy: | Replace with correct ink cartridge. |
| Error code: | D05 |
| Display: | D05-xxx Set Master in Place |
| Description: | Master not set |
| Causes: | 210 Master detection sensor is OFF (not detecting master material). |
| Remedy: | Insert leading edge of the master material into the master entrance and close the master making unit. |
| Error code: | D06 |
| Description: | Paper separation unit not set |
| Causes: | 4 27 Paper separation unit safety switch is OFF. |
| Remedy: | Set the Paper separation unit in place so the sfety switch is pressed. |
| Error code: | D07 |
| Display: | D07-xxx Set Master Disposal Box in Place |
| Description: | Master disposal box not set |
| Causes: | 310 Master disposal box safety switch is OFF. (Does not detect the error during low-power mode in which 24V power is down) |
| Remedy: | Set master disposal box in the machine. |
| Error code: | D08 |
| Display: | D08-xxx Set Master Making Unit in Place |
| Description: | Master making unit not set |
| Causes: | 224 Master making unit is not set (both the safety switch and lock sensor are OFF). 226 Master making unit safety switch is still OFF when the master making unit is set in position. 227 Master making unit lock sensor is still OFF when the master making unit is set in position (timeout: 5 seconds). 228 Master making unit lock sensor is still ON even after the master making unit safety switch went OFF, when the master making unit was pulled out of the machine. |
| Remedy: | Insert the master making unit in the machine. |
| Error code: | D10 |
| Description: | Scanner table not set |
| Causes: | 213 The flatbed set switch was OFF. |
| Remedy: | Flatbed set switch: ON |
| Error code: | D12 |
| Description: | Feed-joint pass. Cover not set. |
| Causes: | 551 Feed-joint pass. The cover safety switch was OFF. |
| Remedy: | Feed-joint pass. Cover safety switch: ON. |
| Error code: | D17 |
| Display: | D17-xxx Wrong-type Master Installed or Cannot Read Master Info Replace Master Roll or Contact dealer/Riso office |
| Description: | Incorrect master roll |
| Causes: | 236 Incorrect master roll. 237 Master roll RF-Tag not detected. 238 Master roll RF-Tag communication error. (Communication interrupted by noise) 239 Incorrect information on the Master roll RF-Tag. 241 Mismatch in the Master roll RF-Tag information. 256 Master roll RF-Tag software error. |
| Remedy: | Set correct master roll in the machine. |
| Error code: | E03 |
| Description: | Paper remaining inside the copier at power ON |
| Remedy: | Is any paper remaining inside the copier? Y: Remove the paper. N: Refer to [E01], [E02] and [E11] to [E26]. |
| Error code: | F01 |
| Display: | F01-xxx No Master on Print Cylinder (Drum) Make a New Master |
| Description: | • No master is detected on the print drum at the start of printing. |
| Causes: | • No master is detected on the print drum at the start of printing. |
| Remedy: | The warning display can be cleared by any of the following: • Press the <STOP> key. • Press the <RESET> key. |
| Error code: | F05 |
| Display: | F05-xxx Enter Print Quantity Over The Programmed Minimum Value |
| Description: | Print quantiy under Minimum Print Quantity |
| Causes: | 019 In master making, the print quantity selected is less than the minimum print quantity. |
| Remedy: | Enter print quantity value over the programmed minimum value. |
| Error code: | H1 |
| Display: | H1-Hard Disk Read Error |
| Description: | There was a hard disk read error that prevented the data from being read. Press the Enter button to clear the message. Turn off the printer, wait 15 seconds, then turn on the printer. |
| Causes: | H1 Select the same color as the Print Cylinder (Drum) currently in use. |
| Remedy: | 1. Turn the printer off and on again. 2. Ensure the hard drive is properly installed. 3. Re initialize the hard drive. by scrolling to the Reset Menu and selecting the submenu item Disk Init. 4. Replace the hard drive. 5. Replace the system controller board |
| Error code: | H4 |
| Display: | H4-Hard Disk Formatting |
| Description: | Fuser temperature too low. Must be reset in diagnostics |
| Causes: | Thermistor trouble Heater lamp trouble Control PWB trouble Thermostat trouble AC power trouble Interlock switch trouble |
| Error code: | P01 |
| Display: | P01-xxx !!System Error!! Press Reset Key If Recovery has Failed, Call Service |
| Description: | Main motor lock |
| Causes: | 520 Main encoder sensor does not go ON/OFF within 10 milliseconds after the main motor activates. 521 Position-A sensor status does not change even after main motor activates for 1 drum rotation. 536 Print drum failed to stop at Position-A. 537 Print drum failed to stop at Position-B. 582 Print drum angle cannot be detected even though the Position-A sensor detected the Print drum 3 times. |
| Remedy: | Press Reset Key |
| Error code: | P03 |
| Display: | P03-xxx !!System Error!! Press Reset Key If Recovery has Failed, Call Service |
| Description: | Clamp motor lock |
| Causes: | 500 Clamp sensor is OFF after the completion of the clamp unit initialization or home positioning movement. 501 Clamp sensor does not go OFF within 1 second from the time the clamp motor operates. 502 Clamp sensor does not go ON within 2.5 seconds from the time the clamp motor operates. 504 At the start of Clamp plate open action, the detection of clamp sensors is OFF. 505 At the start of print drum Position-A compensation movement, the detection of clamp@sensor is OFF. 506 At the start of Clamp unit Home-positioning movement, the detection of clamp sensor is ON. 507 Clamp sensor is OFF after the clamp open action is completed. 508 Clamp sensor is ON after the Position-A compensating movement is completed. |
| Remedy: | Press Reset Key |
| Error code: | P04 |
| Display: | P04-xxx !!System Error!! Press Reset Key If Recovery has Failed, Call Service |
| Description: | Ink overflow |
| Causes: | 513 The overflow sensor is ON for a set number of times in succession during the 10-millisecond interval overflow-sensor check. |
| Remedy: | Press Reset Key after correcting the ink overflow condition. (No ink on the ink overflow sensor.) |
| Error code: | P12 |
| Display: | P12-xxx !!System Error!! Press Reset Key If Recovery has Failed, Call Service |
| Description: | Master disposal area motor lock |
| Causes: | 300 Overload on the Master removal motor. |
| Remedy: | Press Reset Key. |
| Error code: | P13 |
| Display: | P13-xxx !!System Error!! Press Reset Key If Recovery has Failed, Call Service |
| Description: | Cutter motor lock |
| Causes: | 221 The cutter HP switch and cutter stop position switch are both ON at the same time. 231 Cutter HP switch does not go OFF within 500 milliseconds after the cutter operation started from the HP position. 232 Cutter stop position switch does not go ON even after 2 seconds after the cutting movement started. 233 Cutter stop position switch does not go OFF even after 500 milliseconds after the cutter HP movement started. 234 Cutter HP switch does not go ON even after 2 seconds from the cutter HP movement started. |
| Remedy: | Press Reset Key. |
| Error code: | P14 |
| Description: | Scanner error |
| Causes: | 104 Offset adjustment error. 125 A/D reference adjustment unfinished in time. 126 Gain adjustment not unfinished in time. |
| Remedy: | Press Reset key or turn the power OFF and ON. |
| Error code: | P19 |
| Description: | Master making area motor lock |
| Causes: | 207 TPH position sensor status did not change even after the TPH pressure motor activated for 2 seconds. |
| Remedy: | Press Reset key or turn the power OFF and ON. |
| Error code: | P24 |
| Display: | P24-xxx !!System Error!! Press Reset Key If Recovery has Failed, Call Service |
| Description: | Inking motor lock |
| Causes: | 539 Inking-motor FG sensor status does not change within 20 milliseconds after the inking-motor is activated. |
| Remedy: | Press Reset key or turn the power OFF and ON. |
| Error code: | P96 |
| Display: | P96-xxx !!System Error!! Press Reset Key If Recovery has Failed, Call Service |
| Description: | Data not input |
| Causes: | 171 TPH resistance value not input. |
| Remedy: | Input the parameters using test mode. |
| Error code: | P97 |
| Description: | PC card access error |
| Causes: | 9 39 PC card not inserted. 94 0 PC card device data double ID error (data error as PCMCIA card). 94 1 PC device error (not detected as PC card). 94 2 File production error (same file name already exists). 94 3 PC card not formatted correctly. 944 PC card ID error. 94 5 PC card error (detected as PC card, but unable to make access). 946 PC card capacity error (not enough blank area). 99 0 File does not exist in the specified drive. 99 1 Accessed into a non-opened file). 99 2 File pointer to save the data is already in use. 99 3 Read address is not correctly set up. 994 File delete arror (file is not correctly deleted). |
| Remedy: | Turn power OFF and ON. |
| Error code: | P98 |
| Display: | P98-xxx !!System Error!! Press Reset Key If Recovery has Failed, Call Service |
| Description: | Hardware error |
| Causes: | 002 No reply from optional neoROSA. If neoROSA signal is detected at machine power ON, but if the PCB communication terminates and P98-069 error is detected, the error point is rewrote to this P98-002 error message. 005 Hardware error 006 EEPROM check-sum error 025 Possible defective RF PCB (Unsuccessful initial communication with RF PCB). 034 Unable to write on EEPROM on the machine. (Cannot access EEPROM). 035 CRC error on EEPROM on the machine (Defective EEPROM data). 038 Machine information between the EEPROM and PCB does not match. 039 Incorrect EEPROM. 041 5 volt power not available. Possibility of faulty 5 volt fuse. 045 5 volt power does not go OFF when the machine tries to go into sleep mode. 063 Test mode setting is beyond the adjustable range. 064 Communication error between neoROSA and MCTL PCB. 065 Communication error between neoROSA and MCTL PCB (01) - on MCTL PCB side. 067 Communication error between neoROSA and MCTL PCB (03) - on MCTL PCB side. 068 Communication error between neoROSA and MCTL PCB (04) - on MCTL PCB side. 069 Communication error between neoROSA and MCTL PCB (05) - on MCTL PCB side. 070 Communication error between neoROSA and MCTL PCB (06) - on MCTL PCB side. 071 Communication error between neoROSA and MCTL PCB (07) - on MCTL PCB side. 072 Communication error between neoROSA and MCTL PCB (08) - on MCTL PCB side. 073 Communication error between neoROSA and MCTL PCB (09) - on MCTL PCB side. 074 Communication error between neoROSA and MCTL PCB (10) - on neoROSA side. 075 Communication error between neoROSA and MCTL PCB (11) - on neoROSA side. 076 Communication error between neoROSA and MCTL PCB (12) - on neoROSA side. 077 Communication error between neoROSA and MCTL PCB (13) - on neoROSA side. 078 Communication error between neoROSA and MCTL PCB (14) - on neoROSA side. 079 Communication error between neoROSA and MCTL PCB (15) - on neoROSA side. 080 Communication error between neoROSA and MCTL PCB (16) - on neoROSA side. 081 Communication error between neoROSA and MCTL PCB (17) - on neoROSA side. 082 Communication error between neoROSA and MCTL PCB (18) - on neoROSA side. 083 Communication error between neoROSA and MCTL PCB (19) - on neoROSA side. 084 Communication error between neoROSA and MCTL PCB (20) - on neoROSA side. 098 Machine serial number information does not match between the backup data and EEPROM. 119 Defective image PCB (memory check error on the image processing IC). 121 Scanner adjustment error (IFLG does not change within set time). 122 Scanner adjustment error (IMFLGdoes not change within set time). 245 Timeout error on master transfer during master-making (related to Write pulse motor). 9 21 USB controller chip does not reply. May need to replace neoROSA. 9 34 Communication error between MCTL PCB and RF PCB. (on RF PCB side) 9 35 Communication error between MCTL PCB and RF PCB. (on MCTL PCB side) 9 37 Serial number not set. 9 38 EEPROM version down. 947 24V-A does not go ON. (possibility of 24v fuse broken on A-series) 94 8 24V-B does not go ON. (possibility of 24v fuse broken on B-series) 949 4 2V-A does not go OFF. 9 50 4 2V-B does not go OFF. 9 52 Check-sum error on neoROSA PCB flash memory. 9 53 Write error on the neoROSA PCB flash memory. 96 0 Read error on the neoROSA PCB flash memory. 96 1 Flash memory on neoROSA PCB not used. |
| Remedy: | Turn power OFF and ON. |
| Error code: | P99 |
| Description: | Software error |
| Causes: | 509 Master-loading sensor was OFF when the master was checked at a specified drum angle during the master-loading operation. |
| Remedy: | Pull out the print cylinder and set it back. |
