Samsung CLX-8640ND
Рейтинг
Снят с производства
Тип устройства
МФУ
Технология печати
лазерная
Макс. формат
A4
Число страниц в месяц
200000
Скорость печати
A4
38
Цветность печати
цветная
Общие характеристики |
|
---|---|
Технология печати |
лазерная |
Тип |
лазерный/светодиодный |
Сканер |
|
Тип устройства |
МФУ |
Копир |
|
Факс |
|
Макс. формат |
A4 |
Размещение |
настольный |
Печать фотографий |
|
Цветность печати |
цветная |
Телефон |
|
Число страниц в месяц |
200 000 |
Область применения |
большой офис |
Принтер |
|
Прямая печать |
|
Двусторонняя печать |
|
Печать без полей |
|
Пигментные чернила |
|
Количество цветов |
4 |
Макс, разрешение для ч/б печати |
|
По X | 600 |
По Y | 600 |
Скорость ч/б печати |
|
A4 | 38 |
Время выхода первого отпечатка |
|
Ч/б | 14 |
Цветн, | 13 |
Копир |
|
Время выхода первой копии |
9 |
Макс, количество копий за цикл |
999 |
Значение масштаба |
|
Минимальное | 0,25 |
Максимальное | 4 |
Макс, разрешение (ч/б) |
|
По Y | 600 |
По X | 600 |
Сканер |
|
Отправка изображения по e-mail |
|
Стандарт TWAIN |
|
Стандарт WIA |
|
Макс. формат оригинала |
A4 |
Слайд-адаптер |
|
Тип датчика сканера |
ПЗС (CCD) |
Тип сканера |
планшетный/протяжный |
Макс, размер сканирования |
|
По X | 216 |
По Y | 356 |
Разрешение сканера |
|
По Y (улучшенное) | 4 800 |
По Х (улучшенное) | 4 800 |
По Х | 600 |
Расходные материалы |
|
Количество картриджей |
4 |
Печать на: |
|
Карточках | |
Пленках | |
Этикетках | |
Матовой бумаге | |
Конвертах | |
Глянцевой бумаге | |
Фотобумаге | |
CD/DVD | |
Рулоне | |
Факс |
|
Цветной |
|
Телефон |
|
АОН |
|
Спикерфон |
|
Стандарт DECT |
|
Проводная трубка |
|
Беспроводная трубка |
|
Автоответчик |
|
Caller ID |
|
Языки управления |
|
PostScript 3 | |
PostScript | |
PCL 6 | |
PCL 5c | |
PostScript 2 | |
Лотки |
|
Емкость лотка ручной подачи |
100 |
Подача бумаги |
|
Максимальная | 2 180 |
Стандартная | 620 |
Финишер |
|
Степлер |
|
Сортер |
|
Брошюровщик |
|
Интерфейсы |
|
USB |
|
Ethernet (RJ-45) |
|
Bluetooth |
|
Wi-Fi |
|
FireWire (IEEE 1394) |
|
Инфракрасный порт |
|
Устройство для чтения карт памяти |
|
RS-232 |
|
LPT |
|
Память/Процессор |
|
Объем памяти |
1 024 |
Макс, объем памяти |
2 048 |
Емкость жесткого диска |
160 |
Частота процессора |
1 000 |
Процессор |
Chorus4N Dual Core |
Дополнительная информация |
|
Экран |
|
Диагональ дисплея |
7 |
Работа от аккумулятора |
|
Поддержка ОС |
|
Windows | |
Mac OS | |
Linux | |
Потребляемая мощность |
|
При работе | 1 000 |
Уровень шума |
|
При работе | 56 |
Модули
ADF
PLATEN
COVER
COVER-SIDE RIGHT
MP
DRIVE-PH
PLATEN-UPPER SUB
FRAME-PICK UP CST
CASSETTE
DRIVE MAIN
DADF-COVER PLATEN
DRIVE-FUSER
EXIT-SUB
DADF-FRAME MAIN
FRAME MAIN-REGI
DADF-STACKER
OPE
COVER-SIDE TRANSFER 2
FRAME-MAIN LSU RIGHT
Fuser
MAIN
DADF-SUB
FRAME-MAIN
DUPELX
DRIVE-TONER SUPPLY
EXIT-ASSY
Детали OPE
Деталь: | ADF |
Парткод: | JC97-04112A |
Деталь: | FAN |
Парткод: | JC31-00146A |
Деталь: | COVER-FAN DUCT |
Парткод: | JC63-03591A |
Деталь: | COVER-FAN |
Парткод: | JC63-03592A |
Деталь: | DADF-HINGE R |
Парткод: | JC97-04093A |
Деталь: | DADF-HINGE L |
Парткод: | JC97-04094A |
Деталь: | Cover-Side R |
Парткод: | JC63-03583A |
Деталь: | COVER-SIDE F |
Парткод: | JC63-03582A |
Деталь: | COVER-DECO F |
Парткод: | JC63-03584A |
Деталь: | DADF-COVER PLATEN |
Парткод: | JC97-04107A |
Деталь: | DADF-SUB |
Парткод: | JC97-04095A |
Деталь: | SPONGE-DADF WHITE SHEET |
Парткод: | JC63-03772A |
Деталь: | COVER-GLASS |
Парткод: | JC63-03622A |
Деталь: | PLATEN-GLASS ADF SUB |
Парткод: | JC97-04115A |
Деталь: | GLASS-PLATEN |
Парткод: | JC01-00081A |
Деталь: | SHEET-SHADING WHITE |
Парткод: | JC63-03604A |
Деталь: | GUIDE-SCALE |
Парткод: | JC61-05123A |
Деталь: | BRACKET-STOPPER GLASS |
Парткод: | JC61-05549A |
Деталь: | PLATEN-UPPER SUB |
Парткод: | JC97-04114A |
Деталь: | GROUND-HINGE |
Парткод: | JC63-03314A |
Деталь: | HOLDER-HINGE-R |
Парткод: | JC61-04574A |
Деталь: | PLATEN-HOUSING FAN SUB |
Парткод: | JC97-04118A |
Деталь: | PLATEN-OPEN SENSOR SUB |
Парткод: | JC97-04125A |
Деталь: | PBA-SCAN IF |
Парткод: | JC92-02518A |
Деталь: | HARNESS-SCAN IF |
Парткод: | JC39-01778A |
Деталь: | COVER-PLATEN LEFT |
Парткод: | JC63-03657A |
Деталь: | COVER-PILLAR |
Парткод: | JC63-03664A |
Деталь: | COVER-LEFT |
Парткод: | JC63-03663A |
Деталь: | COVER-PLATEN FRONT LOW |
Парткод: | JC63-03660A |
Деталь: | COVER-PLATEN FRONT |
Парткод: | JC63-03658A |
Деталь: | COVER-INNER FRONT UPPER |
Парткод: | JC63-03951A |
Деталь: | COVER-FRONT TOP |
Парткод: | JC63-03654A |
Деталь: | Cover-Front |
Парткод: | JC95-01627A |
Деталь: | COVER-HDD |
Парткод: | JC63-03662A |
Деталь: | COVER-STACK REAR |
Парткод: | JC63-03646A |
Деталь: | PLATE-REAR INTERFACE |
Парткод: | JC61-05275A |
Деталь: | Plate-Rear |
Парткод: | JC61-05274A |
Деталь: | COVER-PLATEN RIGHT |
Парткод: | JC63-03659A |
Деталь: | COVER-RIGHT TOP |
Парткод: | JC63-03650A |
Деталь: | COVER-INNER SIDE |
Парткод: | JC63-03643A |
Деталь: | COVER-INNER FRONT LOWER |
Парткод: | JC63-03642A |
Деталь: | COVER-RIGHT FRONT |
Парткод: | JC63-03653A |
Деталь: | COVER-RIGHT REAR |
Парткод: | JC63-03665A |
Деталь: | COVER-RIGHT LOWER FRONT |
Парткод: | JC63-03652A |
Деталь: | COVER-RIGHT LOWER REAR |
Парткод: | JC63-03651A |
Деталь: | COVER-STUCK |
Парткод: | JC95-01629A |
Деталь: | COVER-SIDE RIGHT |
Парткод: | JC95-01630A |
Деталь: | COVER-SIDE TRANSFER2 |
Парткод: | JC95-01625A |
Деталь: | MP |
Парткод: | JC90-01156A |
Деталь: | DUPLEX |
Парткод: | JC90-01154A |
Деталь: | HOLDER-ARM FRONT |
Парткод: | JC61-05257A |
Деталь: | HOLDER-ARM REAR |
Парткод: | JC61-05256A |
Деталь: | COVER-RIGHT |
Парткод: | JC63-03655A |
Деталь: | MP-TRAY |
Парткод: | JC90-01155A |
Деталь: | COVER-MP TRAY |
Парткод: | JC63-03656A |
Деталь: | LATCH-HOOK |
Парткод: | JC66-03506A |
Деталь: | ACTUATOR-RIGHT |
Парткод: | JC66-03502A |
Деталь: | SHAFT-LATCH SIDE |
Парткод: | JC66-03512A |
Деталь: | MP |
Парткод: | JC90-01156A |
Деталь: | MP-UPPER GUIDE |
Парткод: | JC90-01165A |
Деталь: | MP-LOWER GUIDE |
Парткод: | JC90-01166A |
Деталь: | GEAR-DRAIVE MP |
Парткод: | JC66-03511A |
Деталь: | CLUTCH-ELECTRIC_G35 |
Парткод: | JC47-00038A |
Деталь: | HOLDER-MP ROLLER |
Парткод: | JC61-05282A |
Деталь: | LEVER-MP REAR |
Парткод: | JC66-03508A |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001415 |
Цена: | 240 ₽ |
Деталь: | LATCH-M_ARM REAR |
Парткод: | JC66-00958B |
Деталь: | STOPPER-PAPER MP |
Парткод: | JC61-05362A |
Деталь: | MP-PICKUP |
Парткод: | JC90-01167A |
Деталь: | LEVER-MP FRONT |
Парткод: | JC66-03505A |
Деталь: | MP-PICKUP RETARD |
Парткод: | JC90-01169A |
Деталь: | HOUSING-RETARD MP |
Парткод: | JC61-05323A |
Деталь: | PAD RUBBER-CASSETTE |
Парткод: | JC67-00618A |
Деталь: | COUPLER-TORQUE LIMITER 500 |
Парткод: | JC67-00641A |
Деталь: | HOLDER-RETARD MP |
Парткод: | JC61-05284A |
Деталь: | Spring-CS |
Парткод: | 6107-003125 |
Деталь: | GUIDE-BASE MP |
Парткод: | JC61-05283A |
Деталь: | DRIVE-PH |
Парткод: | JC93-00557A |
Деталь: | Motor BLDC |
Парткод: | JC31-00123B |
Цена: | 3 700 ₽ |
Деталь: | CLUTCH-ELECTRIC C35 |
Парткод: | JC47-00039A |
Деталь: | GEAR-RDCN PH |
Парткод: | JC66-03381A |
Деталь: | GEAR-IDLE PH |
Парткод: | JC66-03378A |
Деталь: | GEAR-DRIVE PICK UP |
Парткод: | JC66-03374A |
Деталь: | FRAME-SCAN UPPER |
Парткод: | JC61-05194A |
Деталь: | PLATEN-LOWER SUB |
Парткод: | JC97-04123A |
Деталь: | FLAT CABLE-APS IF |
Парткод: | JC39-01780A |
Деталь: | CCDM |
Парткод: | JC97-04021A |
Деталь: | Belt-Timing Gear |
Парткод: | 6602-003265 |
Деталь: | Belt-Timing Gear |
Парткод: | 6602-003266 |
Деталь: | PLATEN-PULLEY SUB |
Парткод: | JC97-04122A |
Деталь: | MOTOR STEP |
Парткод: | JC31-00164A |
Деталь: | BRACKET-SHAFT |
Парткод: | JC61-05185A |
Деталь: | Spring-CS |
Парткод: | 6107-001194 |
Деталь: | PLATEN-HOLDER FFC SUB |
Парткод: | JC97-04119A |
Деталь: | PLATEN-PMO SUB |
Парткод: | JC97-04121A |
Деталь: | SHAFT-RAIL |
Парткод: | JC66-03459A |
Деталь: | PLATEN-HOLDER APS SUB |
Парткод: | JC97-04117A |
Деталь: | FRAME-SCAN LOWER |
Парткод: | JC61-05195A |
Деталь: | SHAFT-CCDM |
Парткод: | JC66-03458A |
Деталь: | FRAME-PICK UP CST |
Парткод: | JC93-00614A |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001415 |
Цена: | 240 ₽ |
Деталь: | GUIDE-PICKUP |
Парткод: | JC61-05247A |
Деталь: | ACTUATOR-NO PAPER |
Парткод: | JC66-03497A |
Деталь: | FRAME-ROLLER RUBBER |
Парткод: | JC93-00616A |
Деталь: | GEAR-PICKUP |
Парткод: | JC66-03527A |
Деталь: | GEAR-PICKUP IDLE |
Парткод: | JC66-03500A |
Деталь: | GEAR-RETARD |
Парткод: | JC66-03499A |
Деталь: | Spring-TS |
Парткод: | 6107-003128 |
Деталь: | GEAR-M_PU JOINT |
Парткод: | JC66-00943A |
Деталь: | GEAR-M_IDLE PU |
Парткод: | JC66-00940A |
Деталь: | COUPLER-TORQUELIMITER |
Парткод: | JC67-00455A |
Деталь: | HOLDER-M_IDLE ONE WAY |
Парткод: | JC61-01288A |
Деталь: | CLUTCH-P_ONE WAY |
Парткод: | JC66-00977A |
Деталь: | GEAR-M_ONE WAY |
Парткод: | JC66-00941A |
Деталь: | LEVER-M_ARM FRICTION |
Парткод: | JC66-00959A |
Деталь: | CASSETTE |
Парткод: | JC90-01146A |
Деталь: | CASSETTE-COVER HANDLE |
Парткод: | JC90-01184A |
Деталь: | CASSETTE-FRAME |
Парткод: | JC90-01183A |
Деталь: | FRAME-CASSETTE |
Парткод: | JC61-05027A |
Деталь: | CASSETTE-GUIDE FRONT |
Парткод: | JC90-01145A |
Деталь: | LEVER-LINK SIZE E |
Парткод: | JC66-03442A |
Деталь: | GUIDE-LEFT |
Парткод: | JC61-05124A |
Деталь: | PLATE-KNOCK UP |
Парткод: | JC61-05026A |
Деталь: | INDICATOR-SIZE |
Парткод: | JC64-00782A |
Деталь: | PLATE-LEVER |
Парткод: | JC61-03206A |
Деталь: | GEAR-M_PINION 24 |
Парткод: | JC66-01020A |
Деталь: | CASSETTE-LOCKER |
Парткод: | JC90-01147A |
Деталь: | CASSETTE-GUIDE REAR |
Парткод: | JC90-01144A |
Деталь: | GEAR-LIFT COUPLING |
Парткод: | JC66-03280A |
Деталь: | LEVER-ACTUATOR |
Парткод: | JC66-03444A |
Деталь: | GEAR-COUPLING LINK |
Парткод: | JC66-03279A |
Деталь: | GEAR-LIFTING CST |
Парткод: | JC66-03278A |
Деталь: | BRACKET-LIFTING CST |
Парткод: | JC61-05030A |
Деталь: | PAD RUBBER-CASSETTE |
Парткод: | JC67-00618A |
Деталь: | RAIL |
Парткод: | 6102-003001 |
Деталь: | DRIVE MAIN |
Парткод: | JC93-00556A |
Деталь: | Motor BLDC |
Парткод: | JC31-00123B |
Цена: | 3 700 ₽ |
Деталь: | Motor BLDC |
Парткод: | JC31-00123C |
Деталь: | DRIVE-MAIN COMMON |
Парткод: | JC93-00626A |
Деталь: | DRIVE-MOTOR STEP |
Парткод: | JC93-00569A |
Деталь: | DRIVE MAIN-ITB COUPLER |
Парткод: | JC93-00565A |
Деталь: | DRIVE MAIN-T1 RELEASE |
Парткод: | JC93-00566A |
Деталь: | HOLDER-COUPLER |
Парткод: | JC61-05050A |
Деталь: | Spring-CS |
Парткод: | 6107-003115 |
Деталь: | HOLDER-LINK COUPLER |
Парткод: | JC61-05051A |
Деталь: | COVER-COUPLER |
Парткод: | JC63-03578A |
Деталь: | DRIVE MAIN-MAG COUPLER |
Парткод: | JC93-00564A |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001415 |
Цена: | 240 ₽ |
Деталь: | PBA-TONER CRUM JOINT |
Парткод: | JC92-02164A |
Деталь: | GEAR-DRIVE MAG |
Парткод: | JC66-03371A |
Деталь: | DADF-COVER PLATEN |
Парткод: | JC97-04107A |
Деталь: | COVER-PLATEN |
Парткод: | JC63-03585A |
Деталь: | GUIDE-EXTENSION_S |
Парткод: | JC61-05297A |
Деталь: | GUIDE-EXTENSION_L |
Парткод: | JC61-05299A |
Деталь: | COVER-DUMMY RIGHT |
Парткод: | JC63-03586A |
Деталь: | GROUND-HINGE_RIGHT |
Парткод: | JC63-03684A |
Деталь: | SHIELD-ADF BOARD |
Парткод: | JC63-03685A |
Деталь: | PBA-ADF |
Парткод: | JC92-02509A |
Деталь: | GROUND-HINGE_LEFT |
Парткод: | JC63-03683A |
Деталь: | HOLDER-ARM RELEASE |
Парткод: | JC61-03231A |
Деталь: | Shaft-Feed Idle |
Парткод: | JC66-03557A |
Деталь: | ROLLER-IDLE-OD16 |
Парткод: | JC66-02293A |
Деталь: | COVER-DUMMY PLATEN |
Парткод: | JC63-03587A |
Деталь: | DRIVE FUSER |
Парткод: | JC93-00558A |
Деталь: | Motor BLDC |
Парткод: | JC31-00123B |
Цена: | 3 700 ₽ |
Деталь: | MOTOR DC |
Парткод: | JC31-00159A |
Деталь: | GEAR-RDCN EXIT |
Парткод: | JC66-03385A |
Деталь: | GEAR-DRIVE RELEASE |
Парткод: | JC66-03395A |
Деталь: | GEAR-DRIVE PR |
Парткод: | JC66-03394A |
Деталь: | GEAR-RDCN RELEASE B |
Парткод: | JC66-03383A |
Деталь: | SHUTTER-DUPLEX |
Парткод: | JC64-00785A |
Деталь: | ROLLER-EXIT2 |
Парткод: | JC66-03509A |
Деталь: | EXIT GUIDE-2L ASSY |
Парткод: | JC90-01152A |
Деталь: | GEAR-EXIT2 |
Парткод: | JC66-03463A |
Деталь: | DUPLEX-SOLENOID |
Парткод: | JC90-01159A |
Деталь: | Spring-ES |
Парткод: | 6107-003150 |
Деталь: | EXIT GUIDE-1L ASSY |
Парткод: | JC90-01151A |
Деталь: | EXIT GUIDE-2 DUP1 ASSY |
Парткод: | JC90-01153A |
Деталь: | WHEEL-EXIT1SUB |
Парткод: | JC66-03461A |
Деталь: | Spring-TS |
Парткод: | 6107-003296 |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001415 |
Цена: | 240 ₽ |
Деталь: | GUIDE-EXIT2U |
Парткод: | JC61-05205A |
Деталь: | HOLDER-HARNESS |
Парткод: | JC61-05204A |
Деталь: | MEC-Brush Antistatic |
Парткод: | JC75-00095A |
Деталь: | LEVER-EXIT DETECTION |
Парткод: | JC66-03471A |
Деталь: | GUIDE-DUP1L |
Парткод: | JC61-05200A |
Деталь: | DADF-PICK UP ASSY |
Парткод: | JC97-04098A |
Деталь: | DADF-GUIDE PICK UP |
Парткод: | JC97-04103A |
Деталь: | DADF-CCDM |
Парткод: | JC97-04134A |
Деталь: | Belt-Timing Gear |
Парткод: | 6602-003273 |
Деталь: | CLUTCH-ELECTRIC |
Парткод: | JC47-00033A |
Цена: | 1 200 ₽ |
Деталь: | Belt-Timing Gear |
Парткод: | 6602-003272 |
Деталь: | Belt-Timing Gear |
Парткод: | 6602-003271 |
Деталь: | Belt-Timing Gear |
Парткод: | 6602-003274 |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001415 |
Цена: | 240 ₽ |
Деталь: | Motor step 1P |
Парткод: | JC31-00163A |
Деталь: | GUIDE-EXIT UPPER |
Парткод: | JC61-05292A |
Деталь: | DADF-GUIDE FEED IN |
Парткод: | JC97-04102A |
Деталь: | FRAME-BRIDGE EXIT |
Парткод: | JC61-05307A |
Деталь: | GUIDE-REGI |
Парткод: | JC61-05295A |
Деталь: | DADF-GUIDE EXIT LOWER |
Парткод: | JC97-04104A |
Деталь: | DADF-PICK UP ROLLER |
Парткод: | JC97-04099A |
Деталь: | PAD-GUIDE PICKUP |
Парткод: | JC69-01326A |
Деталь: | DAMPER-RETARD MP |
Парткод: | JC66-03759A |
Деталь: | DADF-RETARD ROLLER |
Парткод: | JC97-04135A |
Деталь: | STOPPER-PICK UP |
Парткод: | JC61-05363A |
Деталь: | DADF-RETARD SUB ROLLER |
Парткод: | JC97-04148A |
Деталь: | FRAME MAIN-REGI |
Парткод: | JC93-00608A |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001381 |
Деталь: | CLUTCH-ELECTRIC C35 |
Парткод: | JC47-00039A |
Деталь: | HOLDER-SENSOR REGI |
Парткод: | JC61-05215A |
Деталь: | LEVER-REGI PUSH R |
Парткод: | JC66-03435A |
Деталь: | LEVER-REGI PUSH L |
Парткод: | JC66-03434A |
Деталь: | SHAFT-REGI IDLE |
Парткод: | JC66-03477A |
Деталь: | ROLLER-REGI |
Парткод: | JC66-03455A |
Деталь: | FRAME-REGI PLATE |
Парткод: | JC93-00697A |
Деталь: | DADF-STACKER |
Парткод: | JC97-04096A |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001415 |
Цена: | 240 ₽ |
Деталь: | GUIDE-STACKER WIRE |
Парткод: | JC61-01438A |
Деталь: | GUIDE-STACKER TX |
Парткод: | JC61-05286A |
Деталь: | GUIDE-DOC L |
Парткод: | JC61-05288A |
Деталь: | GUIDE-DOC R |
Парткод: | JC61-05289A |
Деталь: | GEAR-RACK DOCU TX |
Парткод: | JC66-01807A |
Деталь: | GEAR |
Парткод: | JF72-41354A |
Деталь: | ACTUATOR-PAPER_LENGTH |
Парткод: | JC66-03209A |
Деталь: | GUIDE-STACKER LOWER |
Парткод: | JC61-05287A |
Деталь: | Cover-OPE |
Парткод: | JC97-04149J |
Деталь: | COVER-FRONT OPE |
Парткод: | JC63-03661J |
Деталь: | BRACKET-OPE |
Парткод: | JC61-05614A |
Деталь: | LCD |
Парткод: | JC07-00021A |
Деталь: | OPE-FRONT |
Парткод: | JC97-04150A |
Деталь: | BRACKET-SUPPORT |
Парткод: | JC61-05277A |
Деталь: | PBA-OPE |
Парткод: | JC92-02436B |
Деталь: | PBA-OPE KEY |
Парткод: | JC92-02435A |
Деталь: | COVER-BOTTOM OPE |
Парткод: | JC63-03666A |
Деталь: | COVER-FRONT OPE |
Парткод: | JC63-03407A |
Деталь: | KEY-JOB STATUS |
Парткод: | JC64-00683A |
Деталь: | KEY-M TEL |
Парткод: | JC64-00684A |
Деталь: | KEY-POWER |
Парткод: | JC64-00691A |
Деталь: | KEY-STOP |
Парткод: | JC64-00685A |
Деталь: | KEY-START |
Парткод: | JC64-00686A |
Деталь: | KEY-HOOK |
Парткод: | JC64-00689A |
Деталь: | BRACKET-LCD |
Парткод: | JC61-05278A |
Деталь: | GROUND-TOUCH |
Парткод: | JC63-03310A |
Деталь: | COVER-SIDE TRANSFER2 |
Парткод: | JC95-01625A |
Деталь: | COVER-SIDE ROLLER TRANSFER2 |
Парткод: | JC95-01622A |
Деталь: | BRACKET-GUIDE TRANSFER2 |
Парткод: | JC61-05038A |
Деталь: | FRAME-TRANSFER2 |
Парткод: | JC61-05044A |
Деталь: | GUIDE-HOLDER TRANSFER2 |
Парткод: | JC61-05041A |
Деталь: | PLATE-GND T2 |
Парткод: | JC61-05034A |
Деталь: | PLATE-BIAS SAW |
Парткод: | JC61-05033A |
Деталь: | PLATE-BIAS T2 |
Парткод: | JC61-05031A |
Деталь: | Spring-TS |
Парткод: | 6107-003114 |
Деталь: | ROLLER-FEED IDLE |
Парткод: | JC61-05067A |
Деталь: | PLATE-E_SAW |
Парткод: | JC61-00604B |
Деталь: | GUIDE-PATH TRANSFER |
Парткод: | JC61-05043A |
Деталь: | FRAME-DUPLEX |
Парткод: | JC61-05045A |
Деталь: | ROLLER-TRANSFER2 |
Парткод: | JC66-03576A |
Деталь: | FRAME-MAIN LSU RIGHT |
Парткод: | JC93-00582A |
Деталь: | THERMISTOR-NTC ASSY |
Парткод: | 1404-001417 |
Цена: | 440 ₽ |
Деталь: | SENSOR-CTD |
Парткод: | JC32-00012A |
Деталь: | SENSOR-CTD |
Парткод: | JC32-00014A |
Деталь: | HOLDER-ACR |
Парткод: | JC61-05379A |
Деталь: | GUIDE-INPUT ITB |
Парткод: | JC61-05127A |
Деталь: | Spring-ES |
Парткод: | 6107-003142 |
Деталь: | ARM-ACR SHUTTER |
Парткод: | JC66-03578A |
Деталь: | PBA-CONNECTOR |
Парткод: | JC92-02540A |
Деталь: | FRAME-HOLDER LSU |
Парткод: | JC93-00596A |
Деталь: | HOLDER-LSU |
Парткод: | JC61-01983A |
Деталь: | Spring-TS |
Парткод: | 6107-001327 |
Деталь: | BRACKET-HOLDER LSU |
Парткод: | JC61-05097A |
Деталь: | Fuser |
Парткод: | JC91-01121A |
Деталь: | GEAR-IDLER PR |
Парткод: | JC66-03552A |
Деталь: | GEAR-CAM |
Парткод: | JC66-03553A |
Деталь: | GEAR-PR |
Парткод: | JC66-03551A |
Деталь: | Roller-Pressure |
Парткод: | JC66-03593A |
Деталь: | Bearing-Ball |
Парткод: | 6601-001728 |
Деталь: | FUSER-BELT |
Парткод: | JC91-01123A |
Деталь: | LEVER-PRESSURE |
Парткод: | JC66-03563A |
Деталь: | FUSER-THERMISTOR |
Парткод: | JC91-01124A |
Деталь: | COVER-DUPLEX |
Парткод: | JC63-03687A |
Деталь: | GUIDE-EXIT UPPER |
Парткод: | JC61-05339A |
Деталь: | DRUM-FUSER_BELT |
Парткод: | JC66-03559A |
Деталь: | LAMP-HALOGEN |
Парткод: | 4713-001655 |
Деталь: | BRUSH-EXIT |
Парткод: | JC67-00666A |
Деталь: | THERMISTOR-NTC ASSY |
Парткод: | 1404-001718 |
Деталь: | THERMISTOR-NTC ASSY |
Парткод: | 1404-001719 |
Деталь: | THERMOSTAT |
Парткод: | 4712-001093 |
Деталь: | HARNESS-FUSER DRAWER FUSER |
Парткод: | JC39-01747A |
Деталь: | CASSETTE |
Парткод: | JC90-01146A |
Деталь: | Cover-OPE |
Парткод: | JC97-04149J |
Деталь: | COVER |
Парткод: | JC95-01626A |
Деталь: | HVPS |
Парткод: | JC44-00220A |
Деталь: | ADF |
Парткод: | JC97-04112A |
Деталь: | LSU |
Парткод: | JC97-04073A |
Деталь: | PLATEN |
Парткод: | JC97-04111A |
Деталь: | FRAME-REGI HOLDER DUST |
Парткод: | JC93-00612A |
Деталь: | EXIT-ASSY |
Парткод: | JC90-01150A |
Деталь: | CARTRIDGE-TRANSFER ITB |
Парткод: | JC96-06322A |
Деталь: | COVER-SIDE RIGHT |
Парткод: | JC95-01630A |
Деталь: | DRIVE MAIN |
Парткод: | JC93-00556A |
Деталь: | DRIVE-CST LIFT |
Парткод: | JC93-00561A |
Деталь: | DRIVE-PH |
Парткод: | JC93-00557A |
Деталь: | FDB-POLARIS / EVERGREEN_V2 |
Парткод: | JC44-00211A |
Деталь: | HDD |
Парткод: | JC59-00035A |
Деталь: | DRIVE-TONER SUPPLY |
Парткод: | JC93-00559A |
Деталь: | DRIVE FUSER |
Парткод: | JC93-00558A |
Деталь: | SUPPORT-REAR PBA |
Парткод: | JC61-05166A |
Деталь: | HVPS |
Парткод: | JC44-00221A |
Деталь: | PBA-Main |
Парткод: | JC92-02516A |
Деталь: | SMPS-V2 |
Парткод: | JC44-00150B |
Деталь: | FRAME MAIN-DUCT SMPS |
Парткод: | JC93-00578A |
Деталь: | Fuser |
Парткод: | JC91-01121A |
Деталь: | CARTRIDGE-DEVE Y |
Парткод: | JC96-06324A |
Деталь: | CARTRIDGE-DEVE M |
Парткод: | JC96-06325A |
Деталь: | CARTRIDGE-DEVE C |
Парткод: | JC96-06326A |
Деталь: | CARTRIDGE-DEVE K |
Парткод: | JC96-06327A |
Деталь: | DADF-STACKER |
Парткод: | JC97-04096A |
Деталь: | DADF-FRAME MAIN |
Парткод: | JC97-04097A |
Деталь: | DADF-COVER OPEN |
Парткод: | JC97-04106A |
Деталь: | BRACKET-HINGE R |
Парткод: | JC61-03062A |
Деталь: | SENSOR |
Парткод: | JC32-00015A |
Деталь: | CLUTCH-ELECTRIC_G35 |
Парткод: | JC47-00038A |
Деталь: | GUIDE-FEED LOWER |
Парткод: | JC61-05100A |
Деталь: | GUIDE-OPC TOP |
Парткод: | JC61-05142A |
Деталь: | GUIDE-FFC |
Парткод: | JC61-05144A |
Деталь: | GUIDE-HARNESS-REAR |
Парткод: | JC61-05145A |
Деталь: | SUPPORT-FINISHER EXIT |
Парткод: | JC61-05165A |
Деталь: | PLATE-SUPPORT SCAN R |
Парткод: | JC61-05177A |
Деталь: | Roller-Feed |
Парткод: | JC66-03446A |
Деталь: | FRAME MAIN-PAPER SIZE |
Парткод: | JC93-00574A |
Деталь: | FRAME MAIN-COVER INNER |
Парткод: | JC93-00577A |
Деталь: | FRAME-MAIN BOTTOM |
Парткод: | JC93-00587A |
Деталь: | FRAME-MAIN DUCT FUSER |
Парткод: | JC93-00588A |
Деталь: | FRAME-GUIDE TONER CONTAINER |
Парткод: | JC93-00590A |
Деталь: | FRAME-GUIDE HARNESS FRONT |
Парткод: | JC93-00591A |
Деталь: | FRAME-MAIN SWITCH OPEN FRONT |
Парткод: | JC93-00592A |
Деталь: | FRAME-MAIN CST RAIL |
Парткод: | JC93-00593A |
Деталь: | FRAME-MAIN SHUTTER LSU |
Парткод: | JC93-00594A |
Деталь: | FRAME-MAIN DEVE GUIDE |
Парткод: | JC93-00595A |
Деталь: | FRAME-MAIN LSU PUSHER |
Парткод: | JC93-00597A |
Деталь: | FRAME-MAIN T1 HV |
Парткод: | JC93-00598A |
Деталь: | FRAME-MAIN PTL |
Парткод: | JC93-00599A |
Деталь: | FRAME-MAIN DEVE HV |
Парткод: | JC93-00602A |
Деталь: | FRAME MAIN-REGI |
Парткод: | JC93-00608A |
Деталь: | FRAME MAIN-DUCT TONER |
Парткод: | JC93-00611A |
Деталь: | FRAME-PICK UP CST |
Парткод: | JC93-00614A |
Деталь: | DRIVE |
Парткод: | JC93-00625A |
Деталь: | DRIVE-MAIN COMMON |
Парткод: | JC93-00626A |
Деталь: | FRAME MAIN-DUCT EXIT |
Парткод: | JC93-00711A |
Деталь: | MEA UNIT-DAMPER L |
Парткод: | JC97-02936A |
Деталь: | DUPLEX-GUIDE EXIT |
Парткод: | JC90-01161A |
Деталь: | DUPLEX-UPPER |
Парткод: | JC90-01160A |
Деталь: | GUIDE-DUPLEX LOWER |
Парткод: | JC61-05345A |
Деталь: | Belt-Timing Gear |
Парткод: | 6602-003270 |
Деталь: | DRIVE-MOTOR STEP |
Парткод: | JC93-00301A |
Деталь: | COVER-MOTOR DUPLEX |
Парткод: | JC63-03679A |
Деталь: | HARNESS-SIDE COVER DRAWER SIDE |
Парткод: | JC39-01728A |
Деталь: | HOLDER-HARNESS SNSR |
Парткод: | JC61-05239A |
Деталь: | DUPLEX-MID |
Парткод: | JC90-01162A |
Деталь: | DUPLEX-OUTER |
Парткод: | JC90-01163A |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001415 |
Цена: | 240 ₽ |
Деталь: | PBA-SIDE JOINT |
Парткод: | JC92-02515A |
Деталь: | ROLLER-DUPLEX2 |
Парткод: | JC66-03494A |
Деталь: | ROLLER-DUPLEX3B |
Парткод: | JC66-03495A |
Деталь: | FAN |
Парткод: | JC31-00160B |
Деталь: | DRIVE-TONER SUPPLY |
Парткод: | JC93-00559A |
Деталь: | PHOTO-INTERRUPTER |
Парткод: | 0604-001415 |
Цена: | 240 ₽ |
Деталь: | MOTOR DC |
Парткод: | JC31-00159A |
Деталь: | PBA-TONER CRUM JOINT |
Парткод: | JC92-02164A |
Деталь: | GEAR-RDCN SUPPLY |
Парткод: | JC66-03387A |
Деталь: | GEAR-DRIVE DISPENSE A |
Парткод: | JC66-03390A |
Деталь: | GEAR-DRIVE SUPPLY |
Парткод: | JC66-03388A |
Деталь: | EXIT-ASSY |
Парткод: | JC90-01150A |
Деталь: | GEAR-EXIT DUP ROLL |
Парткод: | JC66-03468A |
Деталь: | ROLLER-DUPLEX1 |
Парткод: | JC66-03510A |
Деталь: | GUIDE-DUP1U |
Парткод: | JC61-05201A |
Деталь: | ROLLER-EXIT1 |
Парткод: | JC66-03507A |
Деталь: | EXIT-SUB |
Парткод: | JC90-01170A |
Деталь: | GUIDE-RETURN PATH |
Парткод: | JC61-03318A |
Деталь: | GEAR-PULLEY IDLE EXIT 1 L8 |
Парткод: | JC66-03464A |
Деталь: | GEAR-PULLEY IDLE-INSIDE EXIT2 |
Парткод: | JC66-03465A |
Деталь: | GEAR-EXIT2 JAMCLEAR |
Парткод: | JC66-03470A |
Деталь: | Belt-Timing Gear |
Парткод: | 6602-003245 |
Деталь: | GEAR-PULLEY IDLE OUTSIDE EXIT2 |
Парткод: | JC66-03466A |
Деталь: | DRIVE-MOTOR STEP |
Парткод: | JC93-00569A |
Деталь: | BRACKET-DUP1 MOTOR |
Парткод: | JC61-05207A |
Деталь: | GEAR-EXIT4 |
Парткод: | JC66-03469A |
Деталь: | PULLEY-BELT EXIT1 |
Парткод: | JC66-03467A |
Деталь: | CLUTCH-P_ONE WAY |
Парткод: | JC66-00977A |
Коды ошибок
2448, S1-2449
5232, S2-5233, S2-5234
A1-1211, A1-1212, A1-1213
A1-1311, A1-1312, A1-1313
A1-1611, A1-1612, A1-1613
A1-2211, A1-2212, A1-2213
A1-2311, A1-2312, A1-2313
A1-2411, A1-2412, A1-2413
A1-2511, A1-2512, A1-2513
A1-4310
A1-5211, A1-5212, A1-5213
A1-5311, A1-5312, A1-5313
A1-5411, A1-5412, A1-5413
A1-5511, A1-5512, A1-5513
A3-2110, A3-2113, A3-2210
A3-3111, A3-3112
A3-3113, A3-3114
A3-3210, A3-3211, A3-3212
A3-3310, A3-3311, A3-3312
A3-3410, A3-3411, A3-3412
A3-4114
A4-1117, A4-1118
C1-2110
C1-2120, C1-2120, C1-2140
C1-2410
C1-2510, C1-2513
C1-2711, C1-2712
C1-3110
C1-3120, C1-3124, C1-3140
C1-3410
C1-3510, C1-3513
C1-3711, C1-3712
C1-4110
C1-4120, C1-4124, C1-4140
C1-4410
C1-4510, C1-4513
C1-4711, C1-4712
C1-5110
C1-5120, C1-5124, C1-5140
C1-5410
C1-5510, C1-5513
C1-5711, C1-5712
C3-2110
C3-2120
C3-2410, C3-2414, C3-2510
C3-2711, C3-2712
C3-3110
C3-3120
C3-3410, C3-3414, C3-3510
C3-3711, C3-3712
C3-4110
C3-4120
C3-4410, C3-4414, C3-4510
C3-4711, C3-4712
C3-5110
C3-5120
C3-5410, C3-5414, C3-5510
C3-5711, C3-5712
C5-1110, C5-1120
C5-1620, C5-1630
C5-1640, C5-1650
C6-1110, C6-1120
C6-1310
C7-1110, C7-1130
C7-1310
C8-2110, C8-2125
C8-2210, C8-2310, C8-2313
C8-2410
C8-3110, C8-3125
C8-3210, C8-3310, C8-3313
C8-3410
C8-4110, C8-4125
C8-4210, C8-4310, C8-4313
C8-4410
C8-5110, C8-5125
C8-5210, C8-5310, C8-5313
C8-5410
C9-1112, C9-1122, C9-1132, C9-1142
C9-1162
C9-2110, C9-2120
C9-2220
H1-1211
H1-1213
H1-1217, H1-1218
H1-1230, H1-1236, H1-1237
H1-1253
H1-1311
H1-1317, H1-1318
H1-1353
H1-1411
H1-1417, H1-1418
H1-1453
H2-5001, H2-5002, H2-5096
H2-5003, H2-5004, H2-5097
H2-5005, H2-5006, H2-5098
H2-5007, H2-5008, H2-5099
H2-5009, H2-5010
H2-5011, H2-5100
H2-5012, H2-5013, H2-5101
H2-5014, H2-5015, H2-5102
H2-5032
H2-5033, H2-5035, H2-5036
H2-5034, H2-5037
H2-5048
H2-506x, H2-507x, H2-5A50
H2-5A21
H2-5A31, H2-5A32
H2-5A34, H2-5A35
H2-5A62, H2-5A63
H2-5A90
M1-1113, M1-1114
M1-1610
M2-2113
M2-2114
M2-2215
M2-2216
M2-2313
M2-2414
M3-1113
M3-1114
M3-2130
S1-2411
S1-2433, S1-2443
S1-2434, S1-2436
S1-2438, S1-2439
S1-2444, S1-2445
S1-2446, S1-2447
S1-2511, S1-2521, S1-2523
S1-2530, S1-2540
S2-1211
S2-331C
S2-4210
S2-4410
S2-5111, S2-5112, S2-5120, S2-5131
S2-5132, S2-5133, S2-5135
S2-5136, S2-5161, S2-5164
S2-5210, S2-5220, S2-5231
S2-5240, S2-5250
S3-3121
S3-3211
S5-3111
S6-3122
S6-3123
S6-3128
S7-1110
S7-1210
S7-2110
S8-1111
S8-1112
U1-2113, U1-2119
U1-2115
U1-2132, U1-2135
U1-2316, U1-2317
U1-233x
U2-6121, U2-6122, U2-6123
U2-7110
U3-3111, U3-3211
U3-3213, U3-3214
U3-3313, U3-3511,
U3-3314, U3-3511
U3-3513, U3-3514
U3-3711, U3-3713, U3-3714
Описание
Error code: | 2448, S1-2449 |
Display: | System Failure: #S1-2433 . Call for service HDD System Failure # : Call for service |
Description: | System memory is corrupted. / Unexpected S/W error has occurred. |
Remedy: | 1) Enter the SVC(tech) mode. Select “System Recovery” in Service Function menu. 2) Execute the hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59-00035A). |
Error code: | 5232, S2-5233, S2-5234 |
Display: | Failed to adjust the OPC Feed forward control |
Description: | OPC feed forward control failure has occurred. |
Remedy: | 1) Replace the ITB unit. |
Error code: | A1-1211, A1-1212, A1-1213 |
Display: | Motor Failure: #. Turn off then on. Call for service if the problem persists. |
Description: | Fuser motor operation is abnormal. |
Remedy: | • A1-1211 : Fuser motor is stopped but machine recognizes it as operational. • A1-1212 : Fuser motor is not operated for print-job. • A1-1213 : Fuser motor is operating but machine recognizes status as "Stopped". 1) Turn the machine off. Check if there are any foreign substances or paper around fuser unit. 2) Check if the fuser unit is damaged. If yes, replace the fuser unit. 3) Remove the rear cover after removing 7 screws. 4) Check if the Fuser motor connectors are connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select fuser motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 109-0030) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board(JC44-00150B(220V) / JC44-00149B(110V)). - If the control signal is abnormal, replace the main board(JC92-02516A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness. |
Error code: | A1-1311, A1-1312, A1-1313 |
Display: | Motor Failure: # Turn off then on. Call for service if the problem persists. |
Description: | Pick-up motor operation is abnormal. |
Remedy: | • A1-1311 : Pick-up motor is stopped but machine recognizes it as operational. • A1-1312 : Pick-up motor is not operated for print-job. • A1-1313 : Pick-up motor is operating but machine recognizes status as "Stopped". 1) Turn the machine off. Remove the cassette. Check if there are any foreign substances or paper around cassettes. 2) Check if the fuser unit is damaged. If yes, replace the fuser unit. 3) Remove the rear cover after removing 7 screws. 4) Check if the Pick-up motor connectors are connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select pick up motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0340) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board(JC44-00150B(220V) / JC44-00149B(110V)). - If the control signal is abnormal, replace the main board(JC92-02516A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness. |
Error code: | A1-1611, A1-1612, A1-1613 |
Display: | Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists. |
Description: | Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists. |
Causes: | ITB motor operation is abnormal • A1–1611 : ITB motor is stopped but machine recognizes it as operational. • A1–1612 : ITB motor is not operated for print-job. • A1–1613 : ITB motor is operating but machine recognizes status as "Stopped". |
Remedy: | 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Remove the ITB unit 4) Check if the ITB motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0450) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness. |
Error code: | A1-2211, A1-2212, A1-2213 |
Display: | Motor Failure: #A1-2211. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2212. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2213. Turn off then on. Call for service if the problem persists |
Description: | Motor Failure: #A1-2211. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2212. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2213. Turn off then on. Call for service if the problem persists |
Causes: | Yellow OPC motor operation is abnormal. • A1–2211 : Yellow OPC motor is stopped but machine recognizes it as operational. • A1–2212 : Yellow OPC motor is not operated for print-job. • A1–2213 : Yellow OPC motor is operating but machine recognizes status as "Stopped". |
Remedy: | 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around yellow drum drive unit. 3) Remove the rear cover. 4) Check if the yellow OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the yellow OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0041) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness. |
Error code: | A1-2311, A1-2312, A1-2313 |
Display: | Motor Failure: #A1-2311. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2312. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2313. Turn off then on. Call for service if the problem persists |
Description: | Motor Failure: #A1-2311. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2312. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2313. Turn off then on. Call for service if the problem persists |
Causes: | Magenta OPC motor operation is abnormal. • A1–2311 : Magenta OPC motor is stopped but machine recognizes it as operational. • A1–2312 : Magenta OPC motor is not operated for print-job. • A1–2313 : Magenta OPC motor is operating but machine recognizes status as "Stopped". |
Remedy: | 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around magenta drum drive unit. 3) Remove the rear cover. 4) Check if the magenta OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the magenta OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0042) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness. |
Error code: | A1-2411, A1-2412, A1-2413 |
Display: | Motor Failure: #A1-2411. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2412. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2413. Turn off then on. Call for service if the problem persists |
Description: | Motor Failure: #A1-2411. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2412. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2413. Turn off then on. Call for service if the problem persists |
Causes: | Cyan OPC motor operation is abnormal. • A1–2411 : Cyan OPC motor is stopped but machine recognizes it as operational. • A1–2412 : Cyan OPC motor is not operated for print-job. • A1–2413 : Cyan OPC motor is operating but machine recognizes status as "Stopped". |
Remedy: | 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around cyan drum drive unit. 3) Remove the rear cover. 4) Check if the cyan OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the cyan OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0043) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness. |
Error code: | A1-2511, A1-2512, A1-2513 |
Display: | Motor Failure: #A1-2511. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2512. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2513. Turn off then on. Call for service if the problem persists |
Description: | Motor Failure: #A1-2511. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2512. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2513. Turn off then on. Call for service if the problem persists |
Causes: | Black OPC motor operation is abnormal. • A1–2511 : Black OPC motor is stopped but machine recognizes it as operational. • A1–2512 : Black OPC motor is not operated for print-job. • A1–2513 : Black OPC motor is operating but machine recognizes status as "Stopped". |
Remedy: | 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around black drum drive unit. 3) Remove the rear cover. 4) Check if the black OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the black OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0044) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness. |
Error code: | A1-4310 |
Display: | Motor Failure: #A1-4310. Turn off then on. Call for service if the problem persists |
Description: | Actuator Motor Failure : #A1-4310. Call for service if the problem persists. |
Causes: | The motor for ITB unit does not operate normally. |
Remedy: | 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the main drive unit are correct. 4) If the connection is OK, replace the main drive unit. 5) If the problem persists, replace the main board. |
Error code: | A1-5211, A1-5212, A1-5213 |
Display: | Motor Failure: #. Turn off then on. Call for service if the problem persists |
Description: | Yellow toner is not supplied normally. |
Remedy: | • A1-5211 : Yellow toner supply motor is not operational but toner is supplied. • A1-5212 : Yellow toner supply motor does not operate. • A1-5213 : Yellow toner supply is stopped during operation. 1) Open the front cover. If the yellow toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the yellow toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0000 : Toner Dispense Motor Yellow 4) If the motor is not operational, a) Remove the rear cover after removing 7 screws. b) Remove the main board shield. Measure the yellow motor power with DVM. i) If 24V power is generated, replace the yellow toner supply motor(JC31-00159A). ii) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00150B (220V) / JC44-00149B (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02516A). |
Error code: | A1-5311, A1-5312, A1-5313 |
Display: | Motor Failure: #. Turn off then on. Call for service if the problem persists |
Description: | Magenta toner is not supplied normally. |
Remedy: | • A1-5311 : Magenta toner supply motor is not operational but toner is supplied. • A1-5312 : Magenta toner supply motor does not operate. • A1-5313 : Magenta toner supply is stopped during operation. 1) Open the front cover. If the magenta toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the magenta toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0010 : Toner Dispense Motor Magenta 4) If the motor is not operational, a) Remove the rear cover after removing 7 screws. b) Remove the main board shield. Measure the magenta motor power with DVM. i) If 24V power is generated, replace the magenta toner supply motor(JC31-00159A). ii) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00150B (220V) / JC44-00149B (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02516A). |
Error code: | A1-5411, A1-5412, A1-5413 |
Display: | Motor Failure: #. Turn off then on. Call for service if the problem persists |
Description: | Cyan toner is not supplied normally. |
Remedy: | • A1-5411 : Cyan toner supply motor is not operational but toner is supplied. • A1-5412 : Cyan toner supply motor does not operate. • A1-5413 : Cyan toner supply is stopped during operation. 1) Open the front cover. If the cyan toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the cyan toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0020 : Toner Dispense Motor Cyan 4) If the motor is not operational, a) Remove the rear cover after removing 7 screws. b) Remove the main board shield. Measure the cyan motor power with DVM. i) If 24V power is generated, replace the cyan toner supply motor(JC31-00159A). ii) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00150B (220V) / JC44-00149B (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02516A). |
Error code: | A1-5511, A1-5512, A1-5513 |
Display: | Motor Failure: #. Turn off then on. Call for service if the problem persists |
Description: | Black toner is not supplied normally. |
Remedy: | • A1-5511 : Black toner supply motor is not operational but toner is supplied. • A1-5512 : Black toner supply motor does not operate. • A1-5513 : Black toner supply is stopped during operation. 1) Open the front cover. If the cyan toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the black toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0030 : Toner Dispense Motor Black 4) If the motor is not operational, a) Remove the rear cover after removing 7 screws. b) Remove the main board shield. Measure the black motor power with DVM. i) If 24V power is generated, replace the black toner supply motor(JC31-00159A). ii) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00150B (220V) / JC44-00149B (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02516A). |
Error code: | A3-2110, A3-2113, A3-2210 |
Display: | ID control has failed. Check the CTD sensor(A3-2110) The CTD sensor is dirty. Please clean it with soft cloth or paper(A3-2113) ID control has failed. Check the CTD sensor(A3-2210) |
Description: | CTD sensor is defective or CTD sensor calibration is abnormal. |
Remedy: | 1) Open the side cover. 2) Open the ACR module. 3) Move the shutter to the right manually. 4) Close the side cover. 5) Check if the CTD sensor window is contaminated. If yes, clean the window with soft cloth. 6) If the problem persists, replace the CTD sensor(JC32-00012A and JC32-00014A). |
Error code: | A3-3111, A3-3112 |
Display: | Sensor Failure: #. Turn off then on. Call for service if the problem persists. |
Description: | Sensor Failure: #A3-3111. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3112. Turn off then on. Call for service if the problem persists |
Causes: | The NC sensor in the fuser unit is defective. / The sensor signal is abnormal due to a defective harness. • A3–3111 : Center NC sensor is in short status. • A3–3112 : Center NC sensor is in open status. • A3–3113 : Side NC sensor is in short status. • A3–3114 : Side NC sensor is in open status. |
Remedy: | 1) Enter SVC mode. Execute sensor test to check the sensor operation. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 109-0000 : Fuser Temperature A • 109-0010 : Fuser Temperature B 3) Measure the resistance value of the thermistor (1404-001453). If the measured value is out of 307KΩ~430KΩ @25℃, replace the thermistor. 4) Install the fuser unit after replacing the thermistor. 5) If the error persists, replace the fuser unit (JC91-01157A(220V) / JC91–01158A (110V)). 6) If the error persists after replacing fuser unit, replace the main board(JC92–02742A). |
Error code: | A3-3113, A3-3114 |
Display: | Sensor Failure: #. Turn off then on. Call for service if the problem persists. |
Description: | Sensor Failure: #A3-3113. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3114. Turn off then on. Call for service if the problem persists |
Causes: | The NC sensor in the fuser unit is defective. / The sensor signal is abnormal due to a defective harness. • A3–3111 : Center NC sensor is in short status. • A3–3112 : Center NC sensor is in open status. • A3–3113 : Side NC sensor is in short status. • A3–3114 : Side NC sensor is in open status. |
Remedy: | 1) Enter SVC mode. Execute sensor test to check the sensor operation. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 109-0000 : Fuser Temperature A • 109-0010 : Fuser Temperature B 3) Measure the resistance value of the thermistor (1404-001453). If the measured value is out of 307KΩ~430KΩ @25℃, replace the thermistor. 4) Install the fuser unit after replacing the thermistor. 5) If the error persists, replace the fuser unit (JC91-01157A(220V) / JC91–01158A (110V)). 6) If the error persists after replacing fuser unit, replace the main board(JC92–02742A). |
Error code: | A3-3210, A3-3211, A3-3212 |
Display: | Sensor Failure: #. Turn off then on. Call for service if the problem persists. |
Description: | Sensor Failure: #A3-3210. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3211. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3212. Turn off then on. Call for service if the problem persists |
Causes: | Inner temperature sensor is defective. • A3–3210 : Inner temperature sensor value is abnormal. • A3–3211 : Inner temperature sensor is in short status. • A3–3212 : Inner temperature sensor is in open status. |
Remedy: | 1) Open the side cover. Check the connection. • If the connection is OK, replace the photo sensor (1404-001417). 2) If the sensor is normal, replace the main board(JC92-02742A). |
Error code: | A3-3310, A3-3311, A3-3312 |
Display: | Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists. Actuator Fan Failure #: Turn off then on. |
Description: | Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem persists |
Causes: | Outer temperature/humidity sensor is defective. • A3–3310 / A3–3311 / A3–3312 : Temperature function is abnormal. • A3–3410 / A3–3411 / A3–3412 : Humidity function is abnormal. |
Remedy: | 1) Remove the left cover. Unplug and reconnect the sensor harness. If the error persists, replace the sensor(JC93-00486A). 2) If the harness and sensor are normal, replace the main board (JC92-02742A). |
Error code: | A3-3410, A3-3411, A3-3412 |
Display: | Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists. Actuator Fan Failure #: Turn off then on. |
Description: | Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem persists |
Causes: | Outer temperature/humidity sensor is defective. • A3–3310 / A3–3311 / A3–3312 : Temperature function is abnormal. • A3–3410 / A3–3411 / A3–3412 : Humidity function is abnormal. |
Remedy: | 1) Remove the left cover. Unplug and reconnect the sensor harness. If the error persists, replace the sensor(JC93-00486A). 2) If the harness and sensor are normal, replace the main board (JC92-02742A). |
Error code: | A3-4114 |
Display: | The ACR sensor is dirty. Please clean it with soft cloth or paper(A3-4114) |
Description: | ACR(CTD) sensor is defective or ACR(CTD) sensor calibration is abnormal. |
Remedy: | 1) Open the side cover. 2) Open the ACR module. 3) Move the shutter to the right manually. 4) Close the side cover. 5) Check if the CTD sensor window is contaminated. If yes, clean the window with soft cloth. 6) If the problem persists, replace the CTD sensor(JC32-00012A and JC32-00014A). |
Error code: | A4-1117, A4-1118 |
Display: | Lamp Failure: #. Open the door, then close it. Call for service if the problem persists. |
Description: | Eraser Lamp is off. |
Remedy: | 1) Open the front cover and side cover. Remove the waste toner container and imaging units. 2) Enter SVC mode. Execute Lamp test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 107-0160 : Erase Lamp1 • 107-0161 : Erase Lamp2 3) Check if the Lamp is on. Remove the rear cover after removing 7 screws. 4) Check the erase Lamp harness connection. (JC39-01733A / JC39-01734A) 5) If the Lamp Assy or harness is defective, replace it. (Harness : JC39-01733A / Erase Lamp Assy : JC98-01979A) 6) If the Lamp Assy and harness are normal, replace the main board(JC92-02516A) |
Error code: | C1-2110 |
Display: | Prepare new yellow toner cartridge. |
Description: | Prepare new yellow toner cartridge. |
Causes: | Yellow toner is almost empty. |
Remedy: | 1) Order new yellow toner cartridge because toner cartridge with level of “Low” will be exhausted soon. |
Error code: | C1-2120, C1-2120, C1-2140 |
Display: | Replace with new yellow toner cartridge |
Description: | The yellow toner cartridge is at the end of its life. |
Remedy: | 1) Open the front cover. 2) Remove the yellow toner cartridge. 3) Install the new yellow toner cartridge. 4) Close the front cover. |
Error code: | C1-2410 |
Display: | Install yellow toner cartridge. |
Description: | The yellow toner cartridge is not installed. |
Remedy: | 1) Open the front cover. Check if the yellow toner cartridge is installed. 2) Remove and reinstall the yellow toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the yellow toner cartridge with new one. |
Error code: | C1-2510, C1-2513 |
Display: | Yellow toner cartridge is not compatible. Check users guide. New yellow toner cartridge is not compatible. Check users guide |
Description: | Yellow toner cartridge is not compatible. |
Remedy: | 1) Replace the yellow toner cartridge with a new one. |
Error code: | C1-2711, C1-2712 |
Display: | Toner Cartridge Failure: #. Call for service |
Description: | Yellow toner cartridge is not installed. Install it. Shake yellow toner cartridge. |
Causes: | The yellow toner cartridge is not installed. / The CRUM data is not detected. |
Remedy: | 1) Open the front cover. Check if the yellow toner cartridge is installed. 2) Remove and reinstall the yellow toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the yellow toner cartridge with a new one. |
Error code: | C1-3110 |
Display: | Prepare new magenta toner cartridge. |
Description: | Prepare new magenta toner cartridge. |
Causes: | Magenta toner is almost empty. |
Remedy: | 1) Order new magenta toner cartridge because toner cartridge with level of “Low” will be exhausted soon. |
Error code: | C1-3120, C1-3124, C1-3140 |
Display: | Replace with new magenta toner cartridge. |
Description: | The magenta toner cartridge is at the end of its life. |
Remedy: | 1) Open the front cover. 2) Remove the magenta toner cartridge. 3) Install the new magenta toner cartridge. 4) Close the front cover. |
Error code: | C1-3410 |
Display: | Install magenta toner cartridge. |
Description: | The magenta toner cartridge is not installed. |
Remedy: | 1) Open the front cover. Check if the magenta toner cartridge is installed. 2) Remove and reinstall the magenta toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the magenta toner cartridge with new one. |
Error code: | C1-3510, C1-3513 |
Display: | Magenta toner cartridge is not compatible. Check users guide. New magenta toner cartridge is not compatible. Check users guide |
Description: | Magenta toner cartridge is not compatible. |
Remedy: | 1) Replace the magenta toner cartridge with a new one. |
Error code: | C1-3711, C1-3712 |
Display: | Toner Cartridge Failure: #. Call for service |
Description: | Magenta toner cartridge is not installed. Install it. Shake magenta toner cartridge. |
Causes: | The magenta toner cartridge is not installed. / The CRUM data is not detected. |
Remedy: | 1) Open the front cover. Check if the magenta toner cartridge is installed. 2) Remove and reinstall the magenta toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the magenta toner cartridge with a new one. |
Error code: | C1-4110 |
Display: | Prepare new cyan toner cartridge. |
Description: | Prepare new cyan toner cartridge. |
Causes: | Cyan toner is almost empty. |
Remedy: | 1) Order new cyan toner cartridge because toner cartridge with level of “Low” will be exhausted soon. |
Error code: | C1-4120, C1-4124, C1-4140 |
Display: | Replace with new magenta toner cartridge. |
Description: | The cyan toner cartridge is at the end of its life. |
Remedy: | 1) Open the front cover. 2) Remove the cyan toner cartridge. 3) Install the new cyan toner cartridge. 4) Close the front cover. |
Error code: | C1-4410 |
Display: | Install cyan toner cartridge. |
Description: | The cyan toner cartridge is not installed. |
Remedy: | 1) Open the front cover. Check if the cyan toner cartridge is installed. 2) Remove and reinstall the cyan toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the cyan toner cartridge with new one. |
Error code: | C1-4510, C1-4513 |
Display: | Cyan toner cartridge is not compatible. Check users guide. New cyan toner cartridge is not compatible. Check users guide |
Description: | Cyan toner cartridge is not compatible. |
Remedy: | 1) Replace the cyan toner cartridge with a new one. |
Error code: | C1-4711, C1-4712 |
Display: | Toner Cartridge Failure: #. Call for service |
Description: | The data of CRUM is not detected. |
Remedy: | 1) Open the front cover. Check if the cyan toner cartridge is installed. 2) Remove and reinstall the cyan toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the cyan toner cartridge with new one. |
Error code: | C1-5110 |
Display: | Prepare new black toner cartridge. |
Description: | Prepare new black toner cartridge. |
Causes: | Black toner is almost empty. |
Remedy: | 1) Order new black toner cartridge because toner cartridge with level of “Low” will be exhausted soon. |
Error code: | C1-5120, C1-5124, C1-5140 |
Display: | Replace with new black toner cartridge |
Description: | The black toner cartridge is at the end of its life. |
Remedy: | 1) Open the front cover. 2) Remove the black toner cartridge. 3) Install the new black toner cartridge. 4) Close the front cover. |
Error code: | C1-5410 |
Display: | Install cyan toner cartridge. |
Description: | The black toner cartridge is not installed. |
Remedy: | 1) Open the front cover. Check if the black toner cartridge is installed. 2) Remove and reinstall the black toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the black toner cartridge with new one. |
Error code: | C1-5510, C1-5513 |
Display: | Black toner cartridge is not compatible. Check users guide. New black toner cartridge is not compatible. Check users guide |
Description: | Black toner cartridge is not compatible. |
Remedy: | 1) Replace the black toner cartridge with a new one. |
Error code: | C1-5711, C1-5712 |
Display: | Call for Service Error: #C1-5711 Call for Service Error: #C1-5712 Call for Service |
Description: | Error: #C1-5711 Call for Service Error: #C1-5712 Call for Service |
Causes: | CRUM chip of the toner cartridge is defective. |
Remedy: | 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 3) If the problem persists, replace the toner cartridge with new one. |
Error code: | C3-2110 |
Display: | Prepare new yellow imaging unit |
Description: | Prepare new yellow imaging unit |
Causes: | Yellow drum unit has almost reached the end of its life. |
Remedy: | 1) Order new yellow drum unit because drum unit with level of “Low” will be exhausted soon. |
Error code: | C3-2120 |
Display: | Replace with new yellow imaging unit |
Description: | Yellow drum unit is at the end of its life. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the yellow drum unit. 5) Install the new yellow drum unit. 6) Install the waste toner container. 7) Close the front cover. |
Error code: | C3-2410, C3-2414, C3-2510 |
Display: | Install yellow imaging unit. Yellow Imaging Unit Failure: #C3-2414. Install yellow imaging unit again Yellow imaging unit is not compatible. Check users guide |
Description: | Yellow drum unit is not installed. / The machine can’t read the charger resistance value from the yellow drum unit. / Yellow drum unit is not compatible. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the yellow drum unit. 5) Install the new yellow drum unit. 6) Install the waste toner container. 7) Close the front cover. |
Error code: | C3-2711, C3-2712 |
Display: | Imaging unit Failure: #. Call for service. |
Description: | The data of CRUM is not detected. |
Remedy: | 1) Open the front cover and side cover. 2) Remove the waste toner container. 3) Check if the yellow drum is installed. 4) Remove and reinstall the yellow drum unit. 5) If the problem persists, check that the drum modular jack is contaminated or deformed. 6) Replace the yellow drum unit with new one. |
Error code: | C3-3110 |
Display: | Prepare new magenta imaging unit |
Description: | Prepare new magenta imaging unit |
Causes: | Magenta drum unit has almost reached the end of its life. |
Remedy: | 1) Order new magenta drum unit because drum unit with level of “Low” will be exhausted soon. |
Error code: | C3-3120 |
Display: | Replace with new magenta imaging unit |
Description: | Magenta drum unit is at the end of its life. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the magenta drum unit. 5) Install the new magenta drum unit. 6) Install the waste toner container. 7) Close the front cover. |
Error code: | C3-3410, C3-3414, C3-3510 |
Display: | Install magenta imaging unit. Magenta Imaging Unit Failure: #C3-3414. Install magenta imaging unit again Magenta imaging unit is not compatible. Check users guide |
Description: | Magenta drum unit is not installed. / The machine can’t read the charger resistance value from the magenta drum unit. / Magenta drum unit is not compatible |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the magenta drum unit. 5) Install the new magenta drum unit. 6) Install the waste toner container. 7) Close the front cover. |
Error code: | C3-3711, C3-3712 |
Display: | Imaging unit Failure: #. Call for service. |
Description: | The data of CRUM is not detected. |
Remedy: | 1) Open the front cover and side cover. 2) Remove the waste toner container. 3) Check if the magenta drum is installed. 4) Remove and reinstall the magenta drum unit. 5) If the problem persists, check that the drum modular jack is contaminated or deformed. 6) Replace the magenta drum unit with new one. |
Error code: | C3-4110 |
Display: | Prepare new cyan imaging unit |
Description: | Prepare new cyan imaging unit |
Causes: | Cyan drum unit has almost reached the end of its life. |
Remedy: | 1) Order new cyan drum unit because drum unit with level of “Low” will be exhausted soon. |
Error code: | C3-4120 |
Display: | Replace with new cyan imaging unit |
Description: | Cyan drum unit is at the end of its life. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the cyan drum unit. 5) Install the new cyan drum unit. 6) Install the waste toner container. 7) Close the front cover. |
Error code: | C3-4410, C3-4414, C3-4510 |
Display: | Install cyan imaging unit. Cyan Imaging Unit Failure: #C3-4414. Install cyan imaging unit again Cyan imaging unit is not compatible. Check users guide |
Description: | Cyan drum unit is not installed. / The machine can’t read the charger resistance value from the cyan drum unit. / Cyan drum unit is not compatible. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the cyan drum unit. 5) Install the new cyan drum unit. 6) Install the waste toner container. 7) Close the front cover. |
Error code: | C3-4711, C3-4712 |
Display: | Imaging unit Failure: #. Call for service. |
Description: | The data of CRUM is not detected. |
Remedy: | 1) Open the front cover and side cover. 2) Remove the waste toner container. 3) Check if the cyan drum is installed. 4) Remove and reinstall the cyan drum unit. 5) If the problem persists, check that the drum modular jack is contaminated or deformed. 6) Replace the cyan drum unit with new one. |
Error code: | C3-5110 |
Display: | Prepare new cyan imaging unit |
Description: | Prepare new cyan imaging unit |
Causes: | Black drum unit has almost reached the end of its life. |
Remedy: | 1) Order new black drum unit because drum unit with level of “Low” will be exhausted soon. |
Error code: | C3-5120 |
Display: | Replace with new black imaging unit |
Description: | Black drum unit is at the end of its life. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the black drum unit. 5) Install the new black drum unit. 6) Install the waste toner container. 7) Close the front cover. |
Error code: | C3-5410, C3-5414, C3-5510 |
Display: | Install black imaging unit. Black Imaging Unit Failure: #C3-5414. Install black imaging unit again Black imaging unit is not compatible. Check users guide |
Description: | Black drum unit is not installed. / The machine can’t read the charger resistance value from the black drum unit. / Black drum unit is not compatible. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Open the side cover. 4) Remove the black drum unit. 5) Install the new black drum unit. 6) Install the waste toner container. 7) Close the front cover. |
Error code: | C3-5711, C3-5712 |
Display: | Imaging unit Failure: #. Call for service. |
Description: | The data of CRUM is not detected. |
Remedy: | 1) Open the front cover and side cover. 2) Remove the waste toner container. 3) Check if the black drum is installed. 4) Remove and reinstall the black drum unit. 5) If the problem persists, check that the drum modular jack is contaminated or deformed. 6) Replace the black drum unit with new one. |
Error code: | C5-1110, C5-1120 |
Display: | Prepare new Transfer belt Replace new Transfer belt |
Description: | Prepare new Transfer belt Replace new Transfer belt |
Causes: | The ITB Unit is at the end of its life. |
Remedy: | 1) Print the supply information report. Check the life remaining of the ITB unit. 2) If its life is at the end, turn the machine off and replace the ITB unit with new one. |
Error code: | C5-1620, C5-1630 |
Display: | ITB Unit Failure: #C5-1620/1630/1640/1650. Turn off then on |
Description: | The resistance value for 1st transfer roller is abnormal. |
Remedy: | 1) Turn the machine off. Open the side cover. 2) Replace the ITB Unit (JC96-06322A). 3) Close the side cover. Turn the machine on. 4) If the problem persists, replace the HVPS board. 5) Enter SVC mode. To enter SVC mode, press 1,2,3 number keys simultaneously. When the password dialog box appears, enter “1934” and press the “OK” button. 6) Select “TRANSFER” (INFORMATION > Supply Status > Field Replacement Unit > TRANSFER) 7) Select “ITB”. The “RESET” button will be activated. Click “RESET” to clear the ITB count. 8) Exit SVC mode by pushing the home button. |
Error code: | C5-1640, C5-1650 |
Display: | ITB Unit Failure: #C5-1620/1630/1640/1650. Turn off then on |
Description: | The resistance value for 1st transfer roller is abnormal. |
Remedy: | 1) Turn the machine off. Open the side cover. 2) Replace the ITB Unit (JC96-06322A). 3) Close the side cover. Turn the machine on. 4) If the problem persists, replace the HVPS board. 5) Enter SVC mode. To enter SVC mode, press 1,2,3 number keys simultaneously. When the password dialog box appears, enter “1934” and press the “OK” button. 6) Select “TRANSFER” (INFORMATION > Supply Status > Field Replacement Unit > TRANSFER) 7) Select “ITB”. The “RESET” button will be activated. Click “RESET” to clear the ITB count. 8) Exit SVC mode by pushing the home button. |
Error code: | C6-1110, C6-1120 |
Display: | Prepare new fuser unit. Replace with new fuser unit. |
Description: | Replace Fuser Soon Replace new Fuser unit |
Causes: | The fuser unit is at the end of its life. |
Remedy: | 1) Print the supply information report. Check the life remaining of the fuser unit. 2) If its life is at the end, turn the machine off and replace the fuser unit with new one. |
Error code: | C6-1310 |
Display: | Fuser unit is not installed. Install it |
Description: | Fuser unit is not installed. Install it. |
Causes: | The fuser unit is not installed or fuser unit connector is not connected properly. |
Remedy: | 1) Turn the machine off then on. 2) If the problem persists, turn the machine off again. 3) Open the side cover. Check if the fuser unit is installed. If not, install the fuser unit. 4) If the fuser unit is installed, remove it. 5) Check if the fuser draw connector (JC39–01677A) is broken or defective. 6) Install the fuser unit. 7) If the problem persists, replace the fuser unit(JC91-01157A (220V) /JC91-01158A (110V)). |
Error code: | C7-1110, C7-1130 |
Display: | Waste toner container is almost full. Order new one. Waste toner container is full. Replace it. |
Description: | Waste toner container is almost full. Order new one. Waste toner container is full. Replace it. |
Causes: | The life of the waste toner container expires soon or has expired. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. Install a new waste toner container. 3) Close the front cover. |
Error code: | C7-1310 |
Display: | Install waste toner container. |
Description: | The waste toner container is full. |
Remedy: | Install the waste toner container. If the waste toner container is already installed, remove and reinstall it. |
Error code: | C8-2110, C8-2125 |
Display: | Prepare new yellow developer unit Replace with new yellow developer unit. Call for service |
Description: | The life of the yellow developer unit expires soon or has expired. |
Remedy: | 1) If its life is at the end, turn the machine off and replace the developer unit with new one. |
Error code: | C8-2210, C8-2310, C8-2313 |
Display: | Yellow Developer Failure: #C8-2210. Turn off then on Yellow Developer Failure: #C8-2310. Install yellow developer unit again Yellow Developer Failure: #C8-2313. Turn off then on. Please call for service if the problem persists |
Description: | Yellow Developer Failure: #C8-2210. Turn off then on Yellow Developer Failure: #C8-2310. Install yellow developer unit again Yellow Developer Failure: #C8-2313. Turn off then on. Please call for service if the problem persists |
Causes: | The yellow developer unit has a problem with toner supply or sensor calibration. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. 4) Install the waste toner container. Close the front cover. 5) Turn the machine off then on. 6) If the problem persists, remove and reinstall the yellow developer unit. 7) If the problem persists, replace the yellow developer unit. |
Error code: | C8-2410 |
Display: | Yellow developer unit is not installed. Install it |
Description: | The yellow developer unit is not installed. |
Remedy: | 1) Open the front cover. 2) Check if all developer unit is installed. Remove and re-install the developer unit. |
Error code: | C8-3110, C8-3125 |
Display: | Prepare new magenta developer unit Replace with new magenta developer unit. Call for service |
Description: | The life of the magenta developer unit expires soon or has expired. |
Remedy: | 1) If its life is at the end, turn the machine off and replace the developer unit with new one. |
Error code: | C8-3210, C8-3310, C8-3313 |
Display: | Magenta Developer Failure: #C8-3210. Turn off then on Magenta Developer Failure: #C8-3310. Install magenta developer unit again Magenta Developer Failure: #C8-3313. Turn off then on. Please call for service if the problem persists |
Description: | Magenta Developer Failure: #C8-3210. Turn off then on Magenta Developer Failure: #C8-3310. Install magenta developer unit again Magenta Developer Failure: #C8-3313. Turn off then on. Please call for service if the problem persists |
Causes: | The magenta developer unit has a problem with toner supply or sensor calibration. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. 4) Install the waste toner container. Close the front cover. 5) Turn the machine off then on. 6) If the problem persists, remove and reinstall the magenta developer unit. 7) If the problem persists, replace the magenta developer unit. |
Error code: | C8-3410 |
Display: | Magenta developer unit is not installed. Install it |
Description: | The magenta developer unit is not installed. |
Remedy: | 1) Open the front cover. 2) Check if all developer unit is installed. Remove and re-install the developer unit. |
Error code: | C8-4110, C8-4125 |
Display: | Prepare new cyan developer unit Replace with new cyan developer unit. Call for service |
Description: | The life of the cyan developer unit expires soon or has expired. |
Remedy: | 1) If its life is at the end, turn the machine off and replace the developer unit with new one. |
Error code: | C8-4210, C8-4310, C8-4313 |
Display: | Cyan Developer Failure: #C8-4210. Turn off then on Cyan Developer Failure: #C8-4310. Install cyan developer unit again Cyan Developer Failure: #C8-4313. Turn off then on. Please call for service if the problem persists |
Description: | Cyan Developer Failure: #C8-4210. Turn off then on Cyan Developer Failure: #C8-4310. Install cyan developer unit again Cyan Developer Failure: #C8-4313. Turn off then on. Please call for service if the problem persists |
Causes: | The cyan developer unit has a problem with toner supply or sensor calibration. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. 4) Install the waste toner container. Close the front cover. 5) Turn the machine off then on. 6) If the problem persists, remove and reinstall the cyan developer unit. 7) If the problem persists, replace the cyan developer unit. |
Error code: | C8-4410 |
Display: | Cyan developer unit is not installed. Install it |
Description: | The cyan developer unit is not installed. |
Remedy: | 1) Open the front cover. 2) Check if all developer unit is installed. Remove and re-install the developer unit. |
Error code: | C8-5110, C8-5125 |
Display: | Prepare new black developer unit Replace with new black developer unit. Call for service |
Description: | The life of the black developer unit expires soon or has expired. |
Remedy: | 1) If its life is at the end, turn the machine off and replace the developer unit with new one. |
Error code: | C8-5210, C8-5310, C8-5313 |
Display: | Black Developer Failure: #C8-5210. Turn off then on Black Developer Failure: #C8-5310. Install black developer unit again Black Developer Failure: #C8-5313. Turn off then on. Please call for service if the problem persists |
Description: | Black Developer Failure: #C8-5210. Turn off then on Black Developer Failure: #C8-5310. Install black developer unit again Black Developer Failure: #C8-5313. Turn off then on. Please call for service if the problem persists |
Causes: | The black developer unit has a problem with toner supply or sensor calibration. |
Remedy: | 1) Open the front cover. 2) Remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. 4) Install the waste toner container. Close the front cover. 5) Turn the machine off then on. 6) If the problem persists, remove and reinstall the black developer unit. 7) If the problem persists, replace the black developer unit. |
Error code: | C8-5410 |
Display: | Black developer unit is not installed. Install it |
Description: | The black developer unit is not installed. |
Remedy: | 1) Open the front cover. 2) Check if all developer unit is installed. Remove and re-install the developer unit. |
Error code: | C9-1112, C9-1122, C9-1132, C9-1142 |
Display: | Replace with new Tray1 pickup roller. Replace with new Tray2 pickup roller. Replace with new Tray3 pickup roller. Replace with new Tray4 pickup roller. |
Description: | The life of the pick up/reverse/forward roller for tray1,2,3,4 has expired. |
Remedy: | 1) Open the side cover. 2) Remove the cassette while pushing the both sides linkers. 3) Lift small tap, remove the pick up / reverse/ forward roller. 4) Enter SVC mode. To enter SVC mode, press 1,2,3 number keys simultaneously. When the password dialog box appears, enter “1934” and press the “OK” button. 5) Select “Roller” (INFORMATION > Supply Status > Field Replacement Unit > Roller) 6) Select “P/up roller Kit-tray1-4”. The “RESET” button will be activated. Click “RESET” to clear the corresponding pick up roller. 7) Exit SVC mode by pushing the home button. |
Error code: | C9-1162 |
Display: | Replace with new MP pickup roller |
Description: | Replace new MP Pickup roller |
Causes: | The MP pick up roller is at the end of its life. |
Remedy: | 1) Turn the machine off. 2) Replace the MP pick up roller. |
Error code: | C9-2110, C9-2120 |
Display: | Replace with new Transfer roller. |
Description: | Replace with new Transfer roller. |
Causes: | The life of the second transfer roller(T2) expires soon or has expired. |
Remedy: | 1) Open the side cover. 2) Replace the second transfer roller(JC95-01942A) with a new one. 3) Close the side cover. 4) Enter SVC mode. • To enter the service mode, tap "Service Mode" App. When the password dialog box appears, enter “1934” and press the “OK” button. 5) Select “TRANSFER” (INFORMATION > Supply Status > Field Replacement Unit > TRANSFER) 6) Select “T2 Roller”. The “RESET” button will be activated. Click “RESET” to clear the T2 Roller count. 7) Exit the SVC mode by pushing the home button. |
Error code: | C9-2220 |
Display: | TR Failure: #C9-2220. Install transfer roller again. |
Description: | TR Failure: #C9-2220. Install transfer roller again |
Causes: | The life of the second transfer roller(T2) is not installed. |
Remedy: | 1) Open the side cover. 2) Remove and reinstall the second transfer roller. 3) Close the side cover. 4) If the problem persists, replace the HVPS board(JC44–00212A). |
Error code: | H1-1211 |
Display: | Paper jam in Tray 2. |
Description: | Paper jam has occurred around the pick up roller of the tray2. |
Remedy: | 1) Remove the tray2. Remove the jammed paper. And install the tray2. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the lifting sensor and lifting motor operations. • When the paper or something puts on sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001415) • If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A). |
Error code: | H1-1213 |
Display: | Paper jam in Tray 2. |
Description: | Paper is not reached to the feed sensor after pick-up. |
Remedy: | 1) Remove the tray2. Remove the jammed paper. And install the tray. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the feed sensor operations. If the feed sensor is defective, replace it(0604-001381). |
Error code: | H1-1217, H1-1218 |
Display: | Paper jam in Tray 2. |
Description: | Paper jam has occurred in tray2. Paper is not reached to the feed sensor after pick-up from tray2. |
Remedy: | • H1-1217 : Paper is not reached to the feed sensor after pick-up from tray2. • H1-1218 : Paper is not passed the feed sensor within specified time. 1) Remove the tray2. Remove the jammed paper. And install the tray. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the feed sensor and feed motor operations. • When the paper or something puts on feed sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001381) • If the feed motor does not operate normally, replace the DRIVE-PH TCF(JC93-00720A). |
Error code: | H1-1230, H1-1236, H1-1237 |
Display: | Input System Failure: #H1-1230. Check Tray 2 connection. Tray Failure: #H1-1236. Check Tray connection Tray Failure: #H1-1237. Check Tray connection |
Description: | The communication error between the optional tray and the main machine has occurred. |
Remedy: | 1) Check if the TCF unit connector is connected to the machine correctly. Reconnect it. 2) Check if the TCF connector on main board is connected correctly. |
Error code: | H1-1253 |
Display: | Input System Failure #H1-1253 : Pull Tray 2 out and insert it. |
Description: | The paper is not fed from tray2. |
Causes: | The paper is not fed from tray2. |
Remedy: | 1) Check if the Gear-Idle Lift is broken. 2) Check if the cassette detection sensor cable is connected correctly. Unplug and reconnect it. 3) If the connection is OK, replace the cassette detection sensor(JC34-00001A). 4) Check if the Lift-Motor connector is connected properly. 5) If the problem persists, replace the Lift-Motor(JC81-08705A). |
Error code: | H1-1311 |
Display: | Paper jam in Tray 3. |
Description: | Paper jam has occurred around the pick up roller of the tray3. |
Remedy: | 1) Remove the tray3. Remove the jammed paper. And install the tray3. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the lifting sensor and lifting motor operations. • When the paper or something puts on sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001415) • If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A). |
Error code: | H1-1317, H1-1318 |
Display: | Paper jam in Tray 3. |
Description: | Paper jam in Tray 3. |
Causes: | Paper jam has occurred in tray3. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor is defective.) |
Remedy: | 1) Open the DCF Take Away-Cover. Remove the jammed paper. 2) Remove tray3. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray3. 3) If this jam error occurs frequently, check the rollers below. a) Remove the tray3 and tray4. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93-00540A). 4) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the DCF pick up unit1. Check if the feed sensor cable is connected correctly. b) Check if the sensor cable on DCF board is connected correctly. c) If the connection is OK, replace the feed sensor(0604-001381). d) Install the DCF pick up unit1. 5) If the problem persists after checking step 3~4, check the following : a) Remove the DCF pick up unit1. Check if the sensor and actuator are assembled correctly. b) When pushing the pickup lever, check if the pick up rollers are down. c) Replace the DCF pick up unit1(JC93-00513A) or defective part. 6) Check the DCF feed motor. a) Check if the DCF feed motor cable is connected correctly. b) If the connection is OK, replace the DCF feed drive unit(JC93-00447A). 7) Check the DCF pick up motor. a) Check if the DCF pick up motor cable is connected correctly. b) If the connection is OK, replace the DCF pick up drive unit(JC93-00442A). |
Error code: | H1-1353 |
Display: | Input System Failure #H1-1353 : Pull Tray 3 out and insert it. |
Description: | Input System Failure #H1-1353 : Pull Tray 3 out and insert it. |
Causes: | The paper is not fed from tray3. |
Remedy: | 1) Remove and insert tray3 correctly. 2) Turn the machine off then on. 3) If the problem persists, turn the machine off. 4) Remove the Bracket Rear Cover after removing 5 screws. 5) Check if the connection between the DCF pick up drive and DCF board is correct. 6) If the connection is OK, replace the pick up drive unit(JC93-00442A). 7) If the problem persists, check the following. a) Remove the DCF pick up unit1. b) Check if the photo sensor in the DCF pick up unit1 is contaminated, clean it. c) If the photo sensor(0604-001393) is defective, replace it. |
Error code: | H1-1411 |
Display: | Paper jam in Tray 4. |
Description: | Paper jam has occurred around the pick up roller of the tray4. |
Remedy: | 1) Remove the tray4. Remove the jammed paper. And install the tray4. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray4. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the lifting sensor and lifting motor operations. • When the paper or something puts on sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001415) • If the lifting motor does not operate normally, replace the DRIVE-LIFT TCF(JC93-00722A). |
Error code: | H1-1417, H1-1418 |
Display: | Paper jam in Tray 4. |
Description: | Paper jam in Tray 4. |
Causes: | Paper jam has occurred in tray4. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor is defective.) |
Remedy: | 1) Open the DCF Take Away-Cover. Remove the jammed paper. 2) Remove tray4. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray4. 3) If this jam error occurs frequently, check the rollers below. a) Remove tray3 and tray4. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93-00540A). 4) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the DCF pick up unit2. Check if the feed sensor cable is connected correctly. b) Check if the sensor cable on DCF board is connected correctly. c) If the connection is OK, replace the feed sensor(0604-001381). d) Install the DCF pick up unit2. 5) If the problem persists after checking step 3~4, check the following : a) Remove the DCF pick up unit2. Check if the sensor and actuator are assembled correctly. b) When pushing the pickup lever, check if the pick up rollers are down. c) Replace the DCF pick up unit2(JC93-00513A) or defective part. 6) Check the DCF feed motor. a) Check if the DCF feed motor cable is connected correctly. b) If the connection is OK, replace the DCF feed drive unit(JC93-00447A). 7) Check the DCF pick up motor. a) Check if the DCF pick up motor cable is connected correctly. b) If the connection is OK, replace the DCF pick up drive unit(JC93-00442A). |
Error code: | H1-1453 |
Display: | Input System Failure #H1-1453 : Pull Tray 4 out and insert it. |
Description: | Input System Failure #H1-1453 : Pull Tray 4 out and insert it. |
Causes: | The paper is not fed from tray4. |
Remedy: | 1) Remove and insert tray4 correctly. 2) Turn the machine off then on. 3) If the problem persists, turn the machine off. 4) Remove the Bracket Rear Cover after removing 5 screws. 5) Check if the connection between the DCF pick up drive and DCF board is correct. 6) If the connection is OK, replace the pick up drive unit(JC93-00442A). 7) If the problem persists, check the following. a) Remove the DCF pick up unit2. b) Check if the photo sensor in the DCF pick up unit2 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. |
Error code: | H2-5001, H2-5002, H2-5096 |
Display: | Finisher Failure #. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5001. Turn off then on, after checking finisher Finisher Failure #H2-5002. Turn off then on, after checking finisher Finisher Failure #H2-5096. Turn off then on, after checking finisher |
Causes: | Main Paddle operation is abnormal. (Paddle home failure / Paddle move failure) |
Remedy: | 1) Is the Main Paddle overruns during the operation? a) Check if the Paddle home sensor actuator(SJ10 3302) is abnormality. b) Check if the connector(SJ10 8310) of Paddle home sensor (S4) is disconnected. c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (JR10 8310), replace as is necessary. e) Replace the finisher Paddle home sensor(S4). f) Replace the Finisher main board(JC81–07242A). 2) Is the Paddle Motor (M3) working? a) Check if the connector(JR10 8320) of Paddle motor(M3) is disconnected. b) Check if the connector(JR10 8320) J5 on the finisher main board(JC81–07242A) is disconnected. c) Check if there is continuity in the harness, and if not replace the harness (JR10 8320), replace as is necessary. d) Replace the Paddle motor(M3). e) Replace the Finisher main board(JC81–07242A). 3) Check if the gears(SJ10 3308) of Paddle motor(M3) are assembled correctly. 4) Check if the tooth of gears(SJ10 3308) are broken. If it is defective, replace the broken gears(SJ10 3308). 5) Check if the Paper Path Diverter gears(cam) (JR10 3302) are assembled correctly or operated well. 6) Check if the gears(cam) (JR10 3302) are broken. If it is defective, replace the broken gears(cam). 7) Replace the Paddle Unit(JR10 3130). |
Error code: | H2-5003, H2-5004, H2-5097 |
Display: | Finisher Failure #. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5003. Turn off then on, after checking finisher Finisher Failure #H2-5004. Turn off then on, after checking finisher Finisher Failure #H2-5097. Turn off then on, after checking finisher |
Causes: | Front Jogger operation is abnormal. |
Remedy: | 1) Is the Front Jogger Home sensor (S6) working? a) Check if the Front Jogger home sensor actuator(SJ10 3318) is abnormality. b) Check if the connector(SJ10 8310) of Front Jogger home sensor(S6) is disconnected. c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (JR10 8310), replace as is necessary. e) Replace the Front Jogger home sensor(S6). f) Replace the Finisher main board(JC81–07242A). 2) Is the Front Jogger motor (M5) working? a) Check if the connector (SJ10 8310)of Front Jogger motor(M5) is disconnected. b) Check if the connector (SJ10 8310) J6 on the finisher main board(JC81–07242A) is disconnected. c) Check if there is continuity in the harness, and if not replace the harness (JR10 8310), replace as is necessary. d) Replace the Front Jogger motor(M5). e) Replace the Finisher main board(JC81–07242A). 3) Is there any belt(gear) jumping noise? a) Check if the Front Jogger driving belt(JC81-03509A) is assembled correctly. b) Check if the Front Jogger driving belt(JC81-03509A) is broken. Replace the belt if it does. c) Check if the Front Jogger motor bracket(SJ10 3206) is fasten on tamper base(JR10 3304) by screw. d) Check if the tooth of gear(SJ10 3308) is broken. Replace the gear if it does. e) Check if the Front Jogger shaft(JR10 3304) became pollution. Remove if it does. 4) Replace the Front Jogger Unit(JC81-03511C). |
Error code: | H2-5005, H2-5006, H2-5098 |
Display: | Finisher Failure #. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5005. Turn off then on, after checking finisher Finisher Failure #H2-5006. Turn off then on, after checking finisher Finisher Failure #H2-5098. Turn off then on, after checking finisher |
Causes: | Rear Jogger operation is abnormal. |
Remedy: | 1) Is the Rear Jogger Home sensor (S5) working? a) Check if the Rear Jogger home sensor actuator(SJ10 3318) is abnormality. b) Check if the connector(JR10 8320) of Rear Jogger home sensor(S5) is disconnected. c) Check if the connector(JR10 8320) J7 on the finisher main board(JC81–07242A) is disconnected. d) Check discontinuity and damage of the harness(JR10 8320), replace it if required. e) Replace the Rear Jogger home sensor(S5). f) Replace the Finisher main board(JC81–07242A). 2) Is the Rear Jogger motor (M4) working? a) Check if the connector(JR10 8320) of Rear Jogger motor is disconnected. b) Check if the connector(JR10 8320) J5 on the finisher main board(JC81–07242A) is disconnected. c) Check if there is continuity in the harness, and if not replace the harness (JR10 8320), replace as is necessary. d) Replace the Rear Jogger motor(M4). e) Replace the Finisher main board(JC81–07242A). 3) Is there any belt(gear) jumping noise? a) Check if the Rear Jogger driving belt(JC81-03509A) is assembled correctly. b) Check if the Rear Jogger driving belt(JC81-03509A) is broken. Replace the belt if it does. c) Check if the Rear Jogger motor bracket(SJ10 3206) is fasten on tamper base(JR10 3306) by screw. d) Check if any of the teeth on gear (SJ10 3308) are broken. Replace the gear if necessary. e) Check if the Front Jogger shaft (JR10 3304) is contaminated. Clean as is necessary. 4) Replace the Rear Jogger Unit(JC81-03507C). |
Error code: | H2-5007, H2-5008, H2-5099 |
Display: | Finisher Failure #. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5007. Turn off then on, after checking finisher Finisher Failure #H2-5008. Turn off then on, after checking finisher Finisher Failure #H2-5099. Turn off then on, after checking finisher |
Causes: | Extension Tray operation is abnormal. |
Remedy: | 1) Is the Extension Tray Home sensor (S9) working? a) Check if the Extension Tray home sensor actuator(JC81-03483B) is abnormality. b) Check if the connector(SJ10 8380) of Extension Tray home sensor(S9) is disconnected. c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace it if required. e) Replace the Extension Tray home sensor(S9). f) Replace the Finisher main board(JC81–07242A). 2) Is the Extension Tray motor (M6) working? a) Check if the connector (SJ10 8310) of Extension Tray motor is disconnected. b) Check if the connector(SJ10 8310) J6 on the finisher main board(JC81–07242A) is disconnected. c) Check continuity and if the harness is damaged, replace it if required. d) Replace the Extension Tray motor(M6). e) Replace the Finisher main board(JC81–07242A). 3) Check if the gears(SJ10 5342) are assembled correctly. 4) Check if the tooth of gears(SJ10 5342) are broken. Replace the broken gears. 5) Check if the Extension Tray Home sensor bracket(SJ10 5120) is deformed.(make a right angle) Replace the bracket. 6) Replace the Extension Tray Unit(SJ10 5000). |
Error code: | H2-5009, H2-5010 |
Display: | Finisher Failure #. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5009. Turn off then on, after checking finisher Finisher Failure #H2-5010. Turn off then on, after checking finisher |
Causes: | Ejector operation is abnormal. |
Remedy: | 1) Is the ejector home sensor (S8) working? a) Check if the Ejector home sensor actuator(SJ10 2382) is abnormal. b) Check if the connector(SJ10 8360) of ejector home sensor is disconnected. c) Check if the connector(JR10 8320) J7 on the finisher main board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace it if required. e) Replace the ejector home sensor(S8). f) Replace the Finisher main board(JC81–07242A). 2) Is the ejector moves very fast? a) Check if the Ejector Encoder sensor actuator (SJ10 4362) is abnormal. b) Check if the connector(SJ10 8310) of ejector encoder sensor(S17) is disconnected. c) Check if the connector(SJ10 8310) J13 on the finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (SJ10-8310), replace as is necessary. e) Replace the ejector encoder sensor(S17). f) Replace the Finisher main board(JC81–07242A). 3) Is the ejector motor (M7) working? a) Check if the connector(SJ10 8310) of ejector motor(SJ10 4143) is disconnected. b) Check if the connector(SJ10 8310) J6 on the finisher main board(JC81–07242A) is disconnected. c) Check continuity and if the harness is damaged, replace it if required. d) Replace the ejector motor(M7). e) Replace the Finisher main board(JC81–07242A). 4) Can you hear the sound that the ejector driving belt is jumping during operation? a) Check if the ejector motor bracket(SJ10 4204) assembly is fasten on compiler bottom frame by screw. 5) Check if the tooth of gears(SJ10 4304) are broken. Replace the broken gears. 6) Replace the ejector unit(JC81-03773C). |
Error code: | H2-5011, H2-5100 |
Display: | Finisher Failure #. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5011. Turn off then on, after checking finisher Finisher Failure #H2-5100. Turn off then on, after checking finisher |
Causes: | Ejector operation is abnormal. |
Remedy: | 1) Is the ejector home sensor (S8) working? a) Check if the Ejector home sensor actuator(SJ10 2382) is abnormal. b) Check if the connector(SJ10 8360) of ejector home sensor is disconnected. c) Check if the connector(JR10 8320) J7 on the finisher main board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace it if required. e) Replace the ejector home sensor(S8). f) Replace the Finisher main board(JC81–07242A). 2) Is the ejector moves very fast? a) Check if the Ejector Encoder sensor actuator (SJ10 4362) is abnormal. b) Check if the connector(SJ10 8310) of ejector encoder sensor(S17) is disconnected. c) Check if the connector(SJ10 8310) J13 on the finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (SJ10-8310), replace as is necessary. e) Replace the ejector encoder sensor(S17). f) Replace the Finisher main board(JC81–07242A). 3) Is the ejector motor (M7) working? a) Check if the connector(SJ10 8310) of ejector motor(SJ10 4143) is disconnected. b) Check if the connector(SJ10 8310) J6 on the finisher main board(JC81–07242A) is disconnected. c) Check continuity and if the harness is damaged, replace it if required. d) Replace the ejector motor(M7). e) Replace the Finisher main board(JC81–07242A). 4) Can you hear the sound that the ejector driving belt is jumping during operation? a) Check if the ejector motor bracket(SJ10 4204) assembly is fasten on compiler bottom frame by screw. 5) Check if the tooth of gears(SJ10 4304) are broken. Replace the broken gears. 6) Replace the ejector unit(JC81-03773C). |
Error code: | H2-5012, H2-5013, H2-5101 |
Display: | Finisher Failure #. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5012. Turn off then on, after checking finisher Finisher Failure #H2-5013. Turn off then on, after checking finisher Finisher Failure #H2-5101. Turn off then on, after checking finisher |
Causes: | Stapler head clinching motor is not working properly. |
Remedy: | 1) Is the Head of Stapler(JC81-03475B) opened? a) Replace stapler cartridge(JC81-03481A). b) Check if the connectors(SJ10 8310) of stapler head are disconnected. c) Check if the connector(SJ10 8310) P7 on the finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (SJ10-8310), replace as is necessary. e) Replace the stapler unit(SJ10 3140). f) Replace the Finisher main board(JC81–07242A). 2) Replace the stapler unit(SJ10 3140). |
Error code: | H2-5014, H2-5015, H2-5102 |
Display: | Finisher Failure #. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5014. Turn off then on, after checking finisher Finisher Failure #H2-5015. Turn off then on, after checking finisher Finisher Failure #H2-5102. Turn off then on, after checking finisher |
Causes: | Stacker operation is abnormal. |
Remedy: | 1) Are the Stacker Upper Limit(Top) Sensors (S10) working? a) Check if the sensor actuator(SJ10 6332A) is abnormality. b) Check if the connector(SJ10 8370) of the sensors are disconnected. c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81–07242A) is disconnected. d) Check discontinuity and damage of the harness(SJ10 8310, SJ10 8370), replace it if required. e) Replace the stacker upper limit sensors(S10). f) Replace the Finisher main board(JC81–07242A). 2) Is the Stacker Full Sensor (S16) working? a) Check if the sensor actuator(JR10 6210) is abnormality. b) Check if the connector(JR10 8320) of stacker full sensor is disconnected. c) Check if the connector(JR10 8320) J18 on the finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (SJ10 8320), replace as is necessary. e) Replace the stacker encoder sensor(S16). f) Replace the Finisher main board(JC81–07242A). 3) Is the stacker Lower Limit Switch (SW2) working? a) Check if the sensor actuator(JR10 6310) is abnormality. b) Check if the connector(JR10 8360) of stacker Lower switch is disconnected. c) Check if the connector(JR10 8360) J14 on the finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (JR10 8360), replace as is necessary. e) Replace the stacker bottom limit sensor(SW2). f) Replace the Finisher main board(JC81–07242A). 4) Is the stacker motor (M8) working? a) Check if the connector(JR10 8360) of stacker motor is disconnected. b) Check if the connector(JR10 8360) J14 on the finisher main board(JC81–07242A) is disconnected. c) Check if there is continuity in the harness, and if not replace the harness (JR10 8360), replace as is necessary. d) Replace the stacker motor(M8). e) Replace the Finisher main board(JC81–07242A). 5) Replace the stacker motor gear box(SJ10 6110). |
Error code: | H2-5032 |
Display: | Paper jam in front of finisher: #H2-5032 |
Description: | Paper jam in front of finisher: #H2-5032 |
Causes: | Sheet not leaving finisher paper path section. |
Remedy: | Check if there is any paper on the finisher, the IOT paper path. Remove it if there is. If the error still occurs, check the followings. 1) Check if the Finisher of the interface cable(JC81-03470A) should be connected with the IOT. a) Power of the IOT Off. b) IOT and Finisher of the interface cable(JC81-03470A) is connected. c) Power of the IOT On. 2) Is the LEDs of the Main Control Board (JC81–07242A) working? <Open the Bottom cover (SJ10 6160) of Finisher > a) The Finisher Guides (JC63-03941A, JC81-07249B) need to be placed in the UP Position, so the Front Door can be closed properly. b) Red, yellow color LED is ON, and Green LED flickers c) Replace the Finisher main control board(JC81–07242A). 3) Is the Finisher Entrance Sensor(S2) working? a) Check if the Entrance sensor actuator(SJ10 2384) is abnormality. b) Check if the connector (SJ10 8350)of Finisher entrance sensor(S2) is disconnected. c) Check if the connector(JR10 8320) J7 on the Finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (SJ10 8350, SJ10 8320), as is necessary. e) Replace the Finisher input sensor(S2). f) Replace the Finisher main control board(JC81–07242A). 4) Is the Feed Entrance Motor (M1) working? a) Check if the connector(JR10 8320) of the Feed entrance motor is disconnected. b) Check if the connector(JR10 8320) J5 on the Finisher main board(JC81–07242A) is disconnected. c) Check if there is continuity in the harness, and if not replace the harness (JR10 8320), replace as is necessary. d) Replace the Feed entrance motor(M1). e) Replace the Finisher main control board(JC81–07242A). 5) Check if there is any object on finisher paper path. Remove it if there is. |
Error code: | H2-5033, H2-5035, H2-5036 |
Display: | Paper jam inside of finisher: # |
Description: | Paper jam inside of finisher: #H2-5033 Paper jam inside of finisher: #H2-5035 Paper jam inside of finisher: #H2-5036 |
Causes: | Sheet jam on finisher paper path section |
Remedy: | Check if there is any paper on the finisher, the IOT paper path. Remove it if there is. If the error still occurs, check the followings. 1) Is the Finisher Entrance Sensor(S2) working? a) Check if the Entrance sensor actuator(SJ10 2384) is abnormality. b) Check if the connector(SJ10 8350) of Finisher entrance sensor(S2) is disconnected. c) Check if the connector(JR10 8320) J7 on the Finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (JR10 8320, SJ10 8350), replace as is necessary. e) Replace the Finisher entrance sensor(S2). f) Replace the Finisher main control board(JC81–07242A). 2) Is the Feed Entrance Motor (M1) working? a) Check if the connector(JR10 8320) of the Feed entrance motor is disconnected. b) Check if the connector(JR10 8320) J5 on the Finisher main board(JC81–07242A) is disconnected. c) Check if there is continuity in the harness, and if not replace the harness (JR10 8320), replace as is necessary. d) Replace the Feed entrance motor(M1). e) Replace the Finisher main control board(JC81–07242A). 3) Is the Finisher Exit Sensor (S3,S11) working? a) Check if the Exit sensor actuator (SJ10 2384) is abnormality. b) Check if the connector(SJ10 8340) of the Finisher Exit sensor(S3) is disconnected. c) Check if the connector(JR10 8320) J7 on the Finisher main board(JC81–07242A) is disconnected. d) Check if there is continuity in the harness, and if not replace the harness (JR10 8320, SJ10 8340), replace as is necessary. e) Replace the Finisher exit sensor(S3,S11). f) Replace the Finisher main control board(JC81–07242A). 4) Is the Feed Exit Motor(M2) working? a) Check if the connector(JR10 8320) of the Feed exit motor is disconnected. b) Check if the connector J5 on the finisher main board(JC81–07242A) is disconnected. c) Check if there is continuity in the harness, and if not replace the harness (JR10 8320), replace as is necessary. d) Replace the Feed exit motor(M2). e) Replace the Finisher main control board(JC81–07242A). 5) Check if there is any object on finisher paper path. Remove it if there is. |
Error code: | H2-5034, H2-5037 |
Display: | Finisher Failure #H2-5003. Turn off then on, after checking finisher |
Description: | Finisher Failure #H2-5003. Turn off then on, after checking finisher |
Causes: | Sheet jam on finisher exit section |
Remedy: | Check if there is any paper on the finisher, the IOT paper path. Remove it if there is. If the error still occurs, check the followings. 1) Is the Finisher Exit Sensor(S3, S11) working? a) Check if the Exit sensor actuator (SJ10 2384)is abnormality. b) Check if the connector(SJ10 8340) of the Finisher Exit sensor(S3) is disconnected. c) Check if the connector(JR10 8320) J7 on the Finisher main board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged , replace as is necessary. e) Replace the Finisher exit sensor(S3,S11). f) Replace the Finisher main control board(JC81–07242A). 2) Is the Feed Exit Motor(M2) working? a) Check if the connector(JR10 8320) of the Feed exit motor is disconnected. b) Check if the connector J5 on the finisher main board(JC81 07242A) is disconnected. c) Check if there is continuity in the harness, and if not replace the harness (JR10 8320), replace as is necessary. d) Replace the Feed exit motor(M2). e) Replace the Finisher main control board(JC81 07242A). 3) Check if there is any object on finisher paper path. Remove it if there is. |
Error code: | H2-5048 |
Display: | Finisher door is open. Close it |
Description: | Finisher door is open. Close it |
Causes: | Finisher Door is Opened. Power(24V) supply is cut off, and then stop the operation of Finisher. |
Remedy: | Check if the all door of finisher closed. If the error still occurs, check the followings. 1) Is the all Doors of Finisher closed? a) Close the doors(JC63-03941A) opened. 2) Is the Front Door (JC63-03941A) Switch (SW1) working? a) Check if the Switch(SW1) and the Actuator(JC63-03941A) is abnormality. b) Check if the connector(JR10 8360) of Switch is disconnected. c) Check if the connector(JR10 8360) J2 on the main control board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace as is necessary. e) Replace the Door switch(SW1). f) Replace the Finisher main control board(JC81–07242A). |
Error code: | H2-506x, H2-507x, H2-5A50 |
Display: | Finisher Failure #H2-506x. Turn off then on, after checking finisher Finisher Failure #H2-507x. Turn off then on, after checking finisher Finisher Failure #H2-5A50. Check finisher |
Description: | Finisher Failure #H2-506x. Turn off then on, after checking finisher Finisher Failure #H2-507x. Turn off then on, after checking finisher Finisher Failure #H2-5A50. Check finisher |
Causes: | Communication error between the IOT and the Finisher. |
Remedy: | If the error still occurs, check the followings. 1) Check if the Finisher of the interface cable(JC81-03470A) should be connected with the IOT. a) Power Switch of the IOT Off. b) IOT and Finisher of the interface cable(JC81-03470A) is connected. c) Power Switch of the IOT On. 2) Is the LEDs of the Main Control Board (JC81–07242A) working? < Open the Bottom cover(SJ10 6160) of Finisher > a) The Finisher of the Doors(JC63-03941A, JC81-07249B) should remain closed to all. b) Red, yellow color LED is ON, and Green LED flickers. c) Replace the Finisher main control board(JC81–07242A). 3) Check the Interface Cable(JC81-03470A) of Main Control Board(JC81–07242A). a) Check if the connector(JC81–07242A) J1,J3 on the main control board (JC81–07242A) is disconnected. b) Check continuity and if the harness is damaged(JC81-03470A), replace as is necessary. c) Replace the Finisher main control board(JC81–07242A). 4) Replace the Finisher main control board(JC81–07242A). |
Error code: | H2-5A21 |
Display: | Finisher Top door is open. Close it |
Description: | Finisher Top door is open. Close it |
Causes: | Finisher Top Door is Opened. |
Remedy: | Check if the all door of finisher closed. If the error still occurs, check the followings. 1) Are all Paper Guides in there up position; and is the Front Door of Finisher closed? a) Close the Top Door(JC81-07249B) opened. 2) Is the Top Door Sensor (S16) working? a) Check if the top door sensor actuator(JC81-07249B) is abnormality. b) Check if the connector(JR10 8330) of sensor is disconnected. c) Check if the connector(JR10 8330) J1,J2 on the main control board (JC81–07242A)is disconnected. d) Check continuity and if the harness is damaged , replace as is necessary. e) Replace the Finisher top Door sensor(S16). f) Replace the Finisher main control board(JC81–07242A). 3) Replace the Finisher main control board(JC81–07242A). |
Error code: | H2-5A31, H2-5A32 |
Display: | The paper in finisher stacker is nearly full. Remove printed paper The paper in finisher stacker is full. Remove printed paper The paper in finisher bin2 is nearly full. Remove printed paper The paper in finisher bin2 is nearly full. Remove printed paper |
Description: | The paper in finisher stacker is nearly full. Remove printed paper The paper in finisher stacker is full. Remove printed paper |
Causes: | Finisher stacker tray made full, or Stacker operation is abnormal. |
Remedy: | Check if there is any paper on the Finisher Stacker Tray. Remove it if there is. If the error still occurs, check the followings. 1) Is the Finisher Stack Height Sensor (S10) working? a) Check if the Stack height sensor actuator(SJ10 6332A) is abnormality. b) Check if the connector (SJ10 8370)of Stack height sensor(S10) is disconnected. c) Check if the connector(SJ10 8310) J8 on the main control board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace as is necessary. e) Replace the finisher Stack height sensor(S10). f) Replace the Finisher main control board(JC81–07242A). 2) Is the Finisher Stack Full Sensor (S17) working? a) Check if the Stack full sensor actuator(SJ10 6332A) is abnormality. b) Check if the connector of Stack full sensor is disconnected. c) Check if the connector(JR10 8320) J18 on the main control board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace as is necessary. e) Replace the finisher stack full sensor(S10). f) Replace the Finisher main control board(JC81–07242A). 3) Is the Stacker Motor (M8) working? a) Check if the connector(SJ10 8360) of stacker motor is disconnected. b) Check if the connector(SJ10 8360) J14 on the finisher main board(JC81–07242A) is disconnected. c) Check continuity and if the harness is damaged, replace as is necessary. d) Replace the stack motor(M8). 4) Replace the Finisher main control board(JC81–07242A). |
Error code: | H2-5A34, H2-5A35 |
Display: | The paper in finisher stacker is nearly full. Remove printed paper The paper in finisher stacker is full. Remove printed paper The paper in finisher bin2 is nearly full. Remove printed paper The paper in finisher bin2 is nearly full. Remove printed paper |
Description: | The paper in finisher bin2 is nearly full. Remove printed paper The paper in finisher bin2 is nearly full. Remove printed paper |
Causes: | Finisher stacker tray made full, or Stacker operation is abnormal. |
Remedy: | Check if there is any paper on the Finisher Stacker Tray. Remove it if there is. If the error still occurs, check the followings. 1) Is the Finisher Stack Height Sensor (S10) working? a) Check if the Stack height sensor actuator(SJ10 6332A) is abnormality. b) Check if the connector (SJ10 8370)of Stack height sensor(S10) is disconnected. c) Check if the connector(SJ10 8310) J8 on the main control board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace as is necessary. e) Replace the finisher Stack height sensor(S10). f) Replace the Finisher main control board(JC81–07242A). 2) Is the Finisher Stack Full Sensor (S17) working? a) Check if the Stack full sensor actuator(SJ10 6332A) is abnormality. b) Check if the connector of Stack full sensor is disconnected. c) Check if the connector(JR10 8320) J18 on the main control board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace as is necessary. e) Replace the finisher stack full sensor(S10). f) Replace the Finisher main control board(JC81–07242A). 3) Is the Stacker Motor (M8) working? a) Check if the connector(SJ10 8360) of stacker motor is disconnected. b) Check if the connector(SJ10 8360) J14 on the finisher main board(JC81–07242A) is disconnected. c) Check continuity and if the harness is damaged, replace as is necessary. d) Replace the stack motor(M8). 4) Replace the Finisher main control board(JC81–07242A). |
Error code: | H2-5A62, H2-5A63 |
Display: | Staple cartridge is low. Replace it Staple cartridge is empty or not installed. Replace it |
Description: | Staple cartridge is low. Replace it Staple cartridge is empty or not installed. Replace it |
Causes: | Can not detected Staple cartridge . |
Remedy: | Check if there is Staple Cartridge. If the error still occurs, check the followings 1) Is the Staple Cartridge mounted? a) Replace stapler cartridge(JC81-03481A). b) Check if the connector (SJ10 8310)of Staple is disconnected. c) Check if the connector(SJ10 8310) J9,J10 on the main control board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged, replace as is necessary. e) Replace staple unit(SJ10 3140). f) Replace the Finisher main control board(JC81–07242A). 2) Mount the stapler cartridge(JC81-03481A). 3) Replace the stapler Unit(SJ10 3140) |
Error code: | H2-5A90 |
Display: | Paper jam at the top of finisher: #H2-5A90 |
Description: | Paper jam at the top of finisher: #H2-5A90 |
Causes: | Sheet jam on finisher top exit section |
Remedy: | Check if there is any paper on the finisher, the IOT paper path. Remove it if there is. If the error still occurs, check the followings. 1) Is the Top Exit/Top Empty Sensor(S13, S11) working? a) Check if the Sensor actuator (SJMB2312, SJMB2310) abnormality. b) Check if the connector(JR10 8340) of the Top exit/Top empty sensor(S13, S12) is disconnected. c) Check if the connector(JR10 8330J7 on the Finisher main board(JC81–07242A) is disconnected. d) Check continuity and if the harness is damaged , replace as is necessary. e) Replace the Top exit/Top Empty sensor(S13,S12). f) Replace the Finisher main control board(JC81–07242A). 2) Is the Paddle Unit(Paper path diverter) working? a) Refer to the troubleshooting for “H2–5001” error. 3) Check if there is any object on finisher paper path. Remove it if there is. |
Error code: | M1-1113, M1-1114 |
Display: | Paper jam in Tray 1. |
Description: | Paper jam has occurred in tray1. |
Remedy: | 1) Remove the tray1. Remove the jammed paper. And install the tray. 2) If the problem persists, check the followings. 3) Check if the proper paper is loaded in the tray. If not, replace the paper. 4) Check if the pick up/reverse/forward roller are contaminated or worn out. Replace these rollers(JC93-00616A). 5) Check the lifting sensor and lifting motor operations. • When the paper or something puts on sensor, check the sensor output. Check if the value is changed to 3.3V width. If not, replace the sensor(0604-001415) • If the lifting motor does not operate normally, replace it(JC93-00567A). 6) If the problem persists, replace the PICKUP CLUTCH(JC47-00039A). 7) If the problem persists, replace the Regi Sensor(0604-001381). |
Error code: | M1-1610 |
Display: | Paper jam in MP Tray. |
Description: | Paper Jamin MP tray |
Causes: | The jammed paper has occurred in the MP tray. |
Remedy: | 1) Remove the jammed paper. 2) If the jammed paper occurs continually, check the followings. a) Check if the pick up/forward/reverse roller are worn out or contaminated. Clean the contaminated part or replace it. b) Check if the actuator is assembled correctly. 3) If the pick up clutch is defective, replace it. 4) If the problem persists, replace the MP unit. |
Error code: | M2-2113 |
Display: | Paper jam at the top of duplex path |
Description: | Paper is not reached at the duplex jam sensor and jam has occurred. |
Remedy: | • Jam Occurrence Location 1) Check if there is any substance on duplex path. Remove it. 2) Clean the surface of the duplex roller-1. If it is broken or deformed, replace it(JC66-03510A). 3) Enter SVC mode. Execute duplex motor1 test. (Diagnostics > Engine Diagnostics > Engine Test Routines > Duplex Motor Forward) • If the motor operation is abnormal, check the motor connection. If the connection is OK, replace the motor(JC93-00569A) from the exit unit. 4) Check if the exit sensor actuator operates normally. If actuator or spring is defective, replace it. 5) Check if the duplex jam sensor actuator is assembled correctly. If the photo interruptor is defective, replace it(0604-001415). |
Error code: | M2-2114 |
Display: | Paper jam at the top of duplex path |
Description: | Paper is not passed the duplex jam sensor and jam has occurred. |
Remedy: | • Jam Occurrence Location 1) Check if there is any substance on duplex path. Remove it. 2) Clean the surface of the duplex roller-2. If it is broken or deformed, replace it(JC66-03494A). 3) Enter SVC mode. Execute duplex motor2 test. (Diagnostics > Engine Diagnostics > Engine Test Routines > Duplex2 Motor Forward) • If the motor operation is abnormal, check the motor connection. If the connection is OK, replace the motor(JC93-00301A) from the duplex unit. 4) Check if the duplex jam sensor actuator is assembled correctly. If the photo interruptor is defective, replace it(0604-001415). |
Error code: | M2-2215 |
Display: | Paper jam at the inside of duplex path |
Description: | Paper is not reached the duplex ready sensor and jam has occurred. |
Remedy: | • Jam Occurrence Location 1) Check if there is any substance on duplex path. Remove it. 2) Clean the surface of the duplex roller-2. If it is broken or deformed, replace it(JC66-03494A). 3) Enter SVC mode. Execute duplex motor2 test. (Diagnostics > Engine Diagnostics > Engine Test Routines > Duplex2 Motor Forward) • If the motor operation is abnormal, check the motor connection. If the connection is OK, replace the motor(JC93-00301A) from the duplex unit. 4) Check if the duplex ready sensor actuator is assembled correctly. If the spring is defective, replace it(6107-003137). |
Error code: | M2-2216 |
Display: | Paper jam at the inside of duplex path |
Description: | Paper is not passed the duplex ready sensor and jam has occurred. |
Remedy: | • Jam Occurrence Location 1) Check if there is any substance on duplex path. Remove it. 2) Clean the surface of the duplex roller-3. If it is broken or deformed, replace it(JC66-03495A). 3) Enter SVC mode. Execute duplex motor2 test. (Diagnostics > Engine Diagnostics > Engine Test Routines > Duplex2 Motor Forward) • If the motor operation is abnormal, check the motor connection. If the connection is OK, replace the motor(JC93-00301A) from the duplex unit. 4) Check if the duplex ready sensor actuator is assembled correctly. If the spring is defective, replace it(6107-003137). 5) If the regi roller does not rotate, check the regi clutch operation. • Enter SVC mode. Execute the regi clutch test. If the regi clutch is defective, replace it(JC47-00039A). |
Error code: | M2-2313 |
Display: | Paper jam at the inside of duplex path |
Description: | Paper is not reached to the regi sensor and jam has occurred. |
Remedy: | • Jam Occurrence Location 1) Check if there is any substance on duplex path. Remove it. 2) Clean the surface of the duplex roller-3. If it is broken or deformed, replace it(JC66-03495A). 3) Enter SVC mode. Execute duplex motor2 test. (Diagnostics > Engine Diagnostics > Engine Test Routines > Duplex2 Motor Forward) • If the motor operation is abnormal, check the motor connection. If the connection is OK, replace the motor(JC93-00301A) from the duplex unit. |
Error code: | M2-2414 |
Display: | Paper jam at the inside of duplex path |
Description: | Paper is not passed the regi sensor and jam has occurred. |
Remedy: | • Jam Occurrence Location 1) Check if there is any substance on simplex path. Remove it. 2) Check the troubleshooting related to ITB unit. 3) Check the troubleshooting related to fuser unit. |
Error code: | M3-1113 |
Display: | Paper jam in exit area. |
Description: | Paper jam has occurred around the fuser unit. |
Remedy: | • Jam Occurrence Location 1) Open the side cover. Remove the jammed paper. 2) If the paper in the tray is not proper, replace it. 3) If this jam occurs continually, check the following. a) Remove the fuser unit. Check if fuser unit has any defective part. Replace the fuser unit(JC91-01120A(110V) / JC91-01121A(220V)) b) Check if the exit sensor is assembled correctly. If it is defective, replace it(0604-001415). |
Error code: | M3-1114 |
Display: | Paper jam in exit area. |
Description: | Paper jam has occurred around the fuser unit. |
Remedy: | • Jam Occurrence Location 1) Open the side cover. Remove the jammed paper. 2) If the paper in the tray is not proper, replace it. 3) If this jam occurs continually, check the following. a) Remove the fuser unit. Check if fuser unit has any defective part. Replace the fuser unit(JC91-01120A(110V) / JC91-01121A(220V)) b) Check if the exit sensor is assembled correctly. If it is defective, replace it(0604-001415). c) Check if the exit roller is assembled correctly. If it is defective, replace it(JC66-03507A). |
Error code: | M3-2130 |
Display: | Output bin full Remove paper |
Description: | Paper in output bin is full. Remove printed paper |
Causes: | The machine detected that the output tray has got full or the bin-full sensor is defective. |
Remedy: | 1) Remove the paper on the output tray. (The maximum loading capacity is 150 sheets based on standard paper (80 g/m²).) 2) Check if the Bin-full Sensor connector is connected properly. Reconnect it or replace the Bin-full sensor. |
Error code: | S1-2411 |
Display: | Error #S1-2411 Turn off then on. |
Description: | A communication error failure has occurred at HDD of main controller. |
Causes: | Hard Disk is not installed in the machine. / Hard Disk is defective. |
Remedy: | 1. Format the hard disk. 2. If the problem persists, replace the hard disk. |
Error code: | S1-2433, S1-2443 |
Display: | System Failure: #S1-2433 . Call for service HDD System Failure # : Call for service |
Description: | System memory is corrupted. / Unexpected S/W error has occurred. |
Remedy: | 1) Enter the SVC(tech) mode. Select “System Recovery” in Service Function menu. 2) Execute the hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59-00035A). |
Error code: | S1-2434, S1-2436 |
Display: | HDD Error #. Check users guide. |
Description: | HDD partition or memory is full. |
Remedy: | • S1-2434 : Addresses in Address book / User data in User profile • S1-2436 : System Logs • S1-2438/2439 : Printing Error / No Paper in Tray 1) Enter SVC mode. Select “Hard Disk Maintenance” in Service Function menu. 2) Execute hard disk format. 3) If the problem persistss, replace the HDD(JC59-00035A). |
Error code: | S1-2438, S1-2439 |
Display: | HDD Error #. Check users guide. |
Description: | HDD partition or memory is full. |
Remedy: | • S1-2434 : Addresses in Address book / User data in User profile • S1-2436 : System Logs • S1-2438/2439 : Printing Error / No Paper in Tray 1) Enter SVC mode. Select “Hard Disk Maintenance” in Service Function menu. 2) Execute hard disk format. 3) If the problem persistss, replace the HDD(JC59-00035A). |
Error code: | S1-2444, S1-2445 |
Display: | System Failure: #S1-2433 . Call for service HDD System Failure # : Call for service |
Description: | System memory is corrupted. / Unexpected S/W error has occurred. |
Remedy: | 1) Enter the SVC(tech) mode. Select “System Recovery” in Service Function menu. 2) Execute the hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59-00035A). |
Error code: | S1-2446, S1-2447 |
Display: | System Failure: #S1-2433 . Call for service HDD System Failure # : Call for service |
Description: | System memory is corrupted. / Unexpected S/W error has occurred. |
Remedy: | 1) Enter the SVC(tech) mode. Select “System Recovery” in Service Function menu. 2) Execute the hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59-00035A). |
Error code: | S1-2511, S1-2521, S1-2523 |
Display: | MSOK System Failure: #S1-2511. Turn off then on MSOK Failure: #S1-2521. Call for service PPM data is incorrect. Call for service & change MSOK MSOK Failure: #. Call for service & change MSOK |
Description: | MSOK has a problem. |
Remedy: | 1) Turn the machine off and on. 2) If the problem persists, turn the machine off again. 3) Remove the rear cover. 4) Check if the MSOK is inserted correctly. Remove and reinstall it. 5) If the problem persists, replace the main board(JC92-02516). |
Error code: | S1-2530, S1-2540 |
Display: | MSOK System Failure: #S1-2511. Turn off then on MSOK Failure: #S1-2521. Call for service PPM data is incorrect. Call for service & change MSOK MSOK Failure: #. Call for service & change MSOK |
Description: | MSOK has a problem. |
Remedy: | 1) Turn the machine off and on. 2) If the problem persists, turn the machine off again. 3) Remove the rear cover. 4) Check if the MSOK is inserted correctly. Remove and reinstall it. 5) If the problem persists, replace the main board(JC92-02516). |
Error code: | S2-1211 |
Display: | Engine System Failure #S2-1211: Turn off then on. |
Description: | Power chip on main board is defective. |
Causes: | Communication error between the ASIC on main board and microcontroller IC has occurred. |
Remedy: | 1) Turn the machine off then on. 2) If the problem persists, replace the main board. |
Error code: | S2-331C |
Display: | Calibrating... Please Wait |
Description: | Printing Job is stopped because of high temperature inside machine. |
Remedy: | 1) Open the side cover. Cool the machine. And close the side cover. 2) If the problem persists, enter SVC mode. Execute the temperature sensor test. (Diagnostics > Engine Diagnostics > EngineTest Routines > 109-0013 Outer Temperature) 3) Check the temperature sensor connection. If the connection is OK, measure the resistor value of the sensor. 4) If the value is not in 47.5KOm - 52.5KOm (at 25C), replace the sensor(JC32.00015A) 5) If the temperature sensor is OK, remove the rear cover. 6) Replace the main board(JC92-02516A). 7) Assemble the rear cover. Turn the machine on. |
Error code: | S2-4210 |
Display: | Front door is open. Close it. |
Description: | Front door is open. Close it. |
Causes: | Front cover or Side cover is opened. |
Remedy: | 1) Close the front cover correctly. 2) Check if the cover open sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it. |
Error code: | S2-4410 |
Display: | Right door is open. Close it. |
Description: | Right door is open. Close it. |
Causes: | Front cover or Side cover is opened. |
Remedy: | 1) Close the side cover correctly. 2) Check if the cover open sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it. |
Error code: | S2-5111, S2-5112, S2-5120, S2-5131 |
Display: | Failed to adjust the color registration |
Description: | ACR error has occurred. |
Remedy: | 1) Execute “ACR calibration” manually. 2) Check if the ACR sensor is defective and connector is connected properly. 3) Check the image density and the belt of the ITB unit. 4) If the problem persists, main board. |
Error code: | S2-5132, S2-5133, S2-5135 |
Display: | Failed to adjust the color registration |
Description: | ACR error has occurred. |
Remedy: | 1) Execute “ACR calibration” manually. 2) Check if the ACR sensor is defective and connector is connected properly. 3) Check the image density and the belt of the ITB unit. 4) If the problem persists, main board. |
Error code: | S2-5136, S2-5161, S2-5164 |
Display: | Failed to adjust the color registration |
Description: | ACR error has occurred. |
Remedy: | 1) Execute “ACR calibration” manually. 2) Check if the ACR sensor is defective and connector is connected properly. 3) Check the image density and the belt of the ITB unit. 4) If the problem persists, main board. |
Error code: | S2-5210, S2-5220, S2-5231 |
Display: | Failed to adjust the OPC Feed forward control |
Description: | OPC feed forward control failure has occurred. |
Remedy: | 1) Replace the ITB unit. |
Error code: | S2-5240, S2-5250 |
Display: | Failed to adjust the OPC Feed forward control |
Description: | OPC feed forward control failure has occurred. |
Remedy: | 1) Replace the ITB unit. |
Error code: | S3-3121 |
Display: | Scanner Locked |
Description: | CIS unit in the scanner does not move. |
Causes: | Scanner lock error has occurred. CIS does not move. |
Remedy: | 1) Check if the CIS unit moves when turning the machine off then on. 2) Check if the CIS cable is connected correctly. Reconnect it. 3) If the CIS unit is defective, replace it. 4) Check if there is any defective part in the scanner. Find and replace it. 5) If the problem persists, replace the main board. |
Error code: | S3-3211 |
Display: | Scan System Failure #S3-3211: Turn off then on. |
Description: | Scan System Failure #S3-3211: Turn off then on. |
Causes: | ADF is not connected or communication error occurs with CIP6 board. |
Remedy: | 1) Turn the machine off then on. If the problem persists, check the following: 2) Turn the machine off again. 3) Remove the scan rear cover. Check if the connector on scan joint board is connected correctly. 4) Remove the ADF rear cover. Check if the connector on ADF board is connected correctly. 5) If the connection is OK, replace the ADF board. |
Error code: | S5-3111 |
Display: | UI System Failure #S5-3111:Turn off then on. |
Description: | UI System Failure #S5-3111:Turn off then on. |
Causes: | Main board has critical problem which make its lockup or USB connection between main board and OPE has some problem. |
Remedy: | 1) Turn off and turn on. And check if the problem disappears. a) If yes, go to step 2)-a). b) If no, go to step 2)-b). 2) Check the following procedure. a) Print the Error Information Report. . Service Mode - General - Print Reports - Error Information . Check the error code which is printed on the report. - If S5-3111 has occurred, go to step 4). - If S5-3112 has occurred, go to step 5)-c). - If S5-3113 has occurred, go to step 5)-d). b) Enter into System Recovery Mode. . How to enter System Recovery Mode : Turn on the machine with side cover open and power button on OPE is pressed state. . Check if entering System Recovery Mode is possible or not. - If entering System Recovery Mode is successful, go to step 3). - If entering System Recovery Mode fails, go to step 5)-d). 3) Execute the System Recovery. • Insert USB memory stick which has recovery one rom and execute recovery(HDD format). • Check if the problem disappears after system recovery(format complete). - If yes, go to step 4). - If no, go to step 5)-c). 4) Execute the firmware update. • Check if the problem disappears after one rom update. - If the problem disappears, go to step 5)-a). - If the problem happens sometimes, go to step 5)-b). 5) Check the following procedure. a) No more action is required because machine is recovered from S5-3111 error state. Please monitor the machine if S5-3111 happens again. b) Detailed analysis is required. Please capture the log and send it to development team in HQ. c) It seems that HDD or main board has some problem. Please replace HDD or main board with new one and check if the problem disappears. d) It seems that there is some critical issue in the USB connection between main board and OPE. Please try below steps. i) If WiFi module is installed, replace WiFi module with new one. ii) Check USB cable state between main board and OPE. iii) Replace the main board with new one. iv) Replace the OPE board with new one. |
Error code: | S6-3122 |
Display: | Network cable is disconnected. Check it. |
Description: | Network cable is disconnected. Check it. |
Causes: | Network cable is disconnected. |
Remedy: | 1) Check if the green LED of the network port is on. 2) If not, unplug and reconnect the network cable. 3) If the problem persists, replace the main board(JC92-02742A). |
Error code: | S6-3123 |
Display: | This IP address conflicts with that of other system. Check it. |
Description: | This IP address conflicts with that of other system. Check it. |
Causes: | Network has some problem. (IP address conflicts with that of other system. / Communication error / There is no response when checking the ping test.) |
Remedy: | Change the machine’s IP address. • Execute the Samsung Easy Printer Manager program. (Device setting > Network > IP address). Change the IP address. • In case of DHCP or Bootp, reboot the machine to receive a new IP address. |
Error code: | S6-3128 |
Display: | 802.1x authentication failed. Please Contact the System Administrator |
Description: | There is no response when checking the ping test. ID or Password is incorrect. |
Causes: | Network error. ( A authenticator(eg switch) rejected authentication. / There is no response when checking the ping test.) |
Remedy: | 1) Change the IP adredd (Machine Setup > Network Setting > Login > TCP/IP > Select the network protocol > IP Setting 2) Inut the Network Login ID and Password correctly. |
Error code: | S7-1110 |
Display: | Failure: #S7-1110. Turn off then on |
Description: | Engine System Failure: #S7-1110. Turn off then on |
Causes: | 24V power is abnormal. |
Remedy: | 1) Check the 24V pin on SMPS board. If it is abnormal, replace the SMPS board. 2) Check the related cable. 3) If the SMPS is normal, replace the main board. |
Error code: | S7-1210 |
Display: | Failure: #S7-1210. Turn off then on |
Description: | Engine System Failure: #S7-1110. Turn off then on |
Causes: | 5V power is abnormal. |
Remedy: | 1) Check the 5V pin on SMPS board. If it is abnormal, replace the SMPS board. 2) Check the related cable. 3) If the SMPS is normal, replace the main board. |
Error code: | S7-2110 |
Display: | Fuser Failure: #S7-2110. Turn off then on |
Description: | Fuser Failure: #S7-2110. Turn off then on |
Causes: | Heater control relay is abnormal. |
Remedy: | 1) Turn the machine off. Re-install the fuser unit, then turn the machine on. 2) If the problem persists, replace the Fuser unit(110V : JC91-01158A, 220V : JC91-01157A). |
Error code: | S8-1111 |
Display: | HVPS Failure: #S8-1111. Turn off then on. |
Description: | 24V power for HVPS board1 is less than 1.6V. |
Remedy: | 1) Turn the machine off. 2) Remove the left cover. 3) Replace the HVPS board1(JC44-00220A). 4) Assemble the left cover. Turn the machine on. |
Error code: | S8-1112 |
Display: | HVPS Failure: #S8-1111. Turn off then on. |
Description: | 24V power for HVPS board2 is less than 1.6V. |
Remedy: | 1) Turn the machine off. 2) Remove the rear cover. 3) Replace the HVPS board2(JC44-00221A). 4) Assemble the rear cover. Turn the machine on. |
Error code: | U1-2113, U1-2119 |
Display: | Fuser Unit Failure: #U1-2113. Fuser Unit Failure: #U1-2119. |
Description: | Fuser Unit Failure: #U1-2113. Fuser Unit Failure: #U1-2119. |
Causes: | The thermistor can’t measure temperature. The hear-roller will not heat-up. |
Remedy: | • U1–2113 : Error occurs at non-contact type Thermistor • U1–2119 : Error occurs at contact type Thermistor 1) Turn the machine off. Re-install the fuser unit, then turn the machine on. 2) Remove the fuser unit. After opening the jam cover, check if jammed or wrapped paper is in the fuser unit. 3) If the problem persists, check the following: a) Check if the Halogen lamp (110V : 4713–001632 / 220V : 4713–001633) is broken or disconnected. b) Check if the AC connection of the Halogen lamp is disconnected or contaminated. c) Check if the thermistat(4712-001098) is disconnected. d) Check if the contact type thermistor(1404–001567) or Non-contact type thermistor(1404–001453)is broken. 4) If the problem persists, replace the Fuser unit(220V : JC91–01163A / 110V : JC91–01164A). 5) If the problem persists, replace the main board(JC92–02746A) or FDB board(220V : JC44-00211A, 110V : JC44-0021A)or SMPS(220V : JC44-00100C, 110V : JC44-00093C) |
Error code: | U1-2115 |
Display: | Fuser Unit Failure: #U1-2115. Turn off then on. |
Description: | Fuser Unit Failure: #U1-2115. Turn off then on. |
Causes: | The pressure control unit(Cam unit)of the fuser is abnormal. |
Remedy: | 1) Turn the machine off then open the side cover. 2) Remove and re-install the fuser unit, then turn the machine on. 3) If the problem persists, check the following : a) When the side-cover closes, check if the operation sound of the pressure control unit occurs. b) Check if the parts of the pressure control unit are abnormal. - Check if the shape of the CAM-REAR(JC66-03299A)) is broken. - Check if there are abnormal parts of the pressure control unit. c) Check if the fuser-motor is abnormal via SVC mode. 4) If the problem persists, replace the Fuser unit(110V : JC91-01158A, 220V : JC91-01157A). 5) If the problem persists, replace the pressure control unit or cam-motor or Main board(JC92-02742A). |
Error code: | U1-2132, U1-2135 |
Display: | Fuser Unit Failure: #U1-2132. Fuser Unit Failure: #U1-2135. |
Description: | Fuser Unit Failure: #U1-2132. Fuser Unit Failure: #U1-2135. |
Causes: | Temperature of the fuser rises abnormally. |
Remedy: | • U1–2132 : Error occurs at non-contact type Thermistor • U1–2135 : Error occurs at contact type Thermistor 1) Turn the machine off. Re-install the fuser unit, then turn the machine on. 2) Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3) Remove the fuser unit. After opening the jam cover, check jammed or wrapped paper is in the fuser unit. 4) If the problem persists, Check the following: a) Check if the Halogen lamp (110V : 4713–001632 / 220V : 4713–001633) is broken or disconnected. b) Check if the AC connection of the Halogen lamp is disconnected or contaminated. c) Check if the thermistat(4712-001098) is disconnected. d) Check if the contact type thermistor(1404–001567) or Non-contact type thermistor(1404–001453) is broken. 5) If the problem persists, replace the Fuser unit(220V : JC91–01163A / 110V : JC91–01164A). 6) If the problem persists, replace the main board(JC92–02746A) or FDB board(220V : JC44-00211A, 110V : JC44-0021A)or SMPS(220V : JC44-00100C, 110V : JC44-00093C) |
Error code: | U1-2316, U1-2317 |
Display: | Fuser Unit Failure: #U1-2316. Fuser Unit Failure: #U1-2317. |
Description: | Fuser Unit Failure: #U1-2316. Fuser Unit Failure: #U1-2317 |
Causes: | Temperature of the fuser changes abnormally |
Remedy: | • U1–2316 : Error occurs at non-contact type Thermistor • U1–2317 : Error occurs at contact type Thermistor 1) Turn the machine off. Re-install the fuser unit, then turn the machine on. 2) Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3) If the problem persists, Check the following: a) Check if the Halogen lamp (110V : 4713–001632 / 220V : 4713–001633) is broken or disconnected. b) Check if the AC connection of the Halogen lamp is disconnected or contaminated. c) Check if the thermistat(4712-001098) is disconnected. d) Check if the contact type thermistor(1404–001567) or Non-contact type thermistor(1404–001453) is broken. 4) If the problem persists, replace the Fuser unit(220V : JC91–01163A / 110V : JC91–01164A). 5) If the problem persists, replace the main board(JC92–02746A) or FDB board(220V : JC44-00211A, 110V : JC44-0021A)or SMPS(220V : JC44-00100C, 110V : JC44-00093C) |
Error code: | U1-233x |
Display: | Fuser Unit Failure: #U1-233x. Turn off then on. |
Description: | The temperature of fuser unit is low. (Low Heat Error) |
Remedy: | 1) Turn the machine off then on. 2) Turn the machine off. Re-install the fuser unit. Then turn the machine on. 3) If the problem persists, remove the fuser unit. 4) Check if the paper is curled on the fuser belt. 5) If yes, replace the fuser unit. If not, check the followings. a) Check if the input voltage is normal. b) Remove 8 screws. Remove left/right/top cover. c) Remove 8 screws. Remove the bracket. d) Check if the thermostat(4712-001093) is connected. e) Check if the center and side lamps(4713-001651 : 110V / 4713-001655 : 220V) are in short status. (Measure the resistance value between the common-center and common-side.) f) Check if the thermistor is defective. 6) If the step5 has no problem, replace the fuser unit(JC91-01120A(110V) / JC91-01121A(220V)). 7) If the problem persists, replace these parts in regular sequence. • Fuser Drive Board : JC44-00210A(110V) / JC44-00211A(220V) • Main board : JC92-02516A • SMPS board : JC44-00149B(110V) / JC44-00150B(220V) |
Error code: | U2-6121, U2-6122, U2-6123 |
Display: | LSU Failure #U2-6121: Turn off then on. LSU Failure #U2-6122: Turn off then on. LSU Failure #U2-6123: Turn off then on. |
Description: | LSU Failure #U2-6121: Turn off then on. LSU Failure #U2-6122: Turn off then on. LSU Failure #U2-6123: Turn off then on. |
Causes: | LSU motor does not operate or it operates abnormally. Motor ready signal is abnormal. |
Remedy: | 1) Turn the machine off then on. Check for the LSU motor operation sound during warm-up. 2) Print a demo page to check that the machine operates normally. 3) If the problem persists, check the following : a) If the LSU motor makes a sound, i) Enter SVC mode to check the LSU motor ready signal. ( Diagnostics > Engine Diagnostics > Engine Test Routines) ii) Select “LSU Motor1 Run Ready”. ( Diagnostics > Engine Diagnostics > Engine Test Routines > 110-0000) iii) Press ‘Start’ button. Check that the status has changed to ‘Executing -> Low -> High’. iv) If the status has not changed, the motor ready signal is abnormal. Replace the LSU. (JC97-04010A) (Refer to 3.3.5. LSU in chapter 3) b) If the LSU motor does not makes a sound, i) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable. Check that the LSU motor make a sound after turning the machine on. ii) Turn the machine off and remove the rear cover. Unplug and reconnect the LSU cable on main board. Check that the LSU motor make a sound after turning the machine on. iii) If the LSU cable is defective, replace it. Check that the LSU motor make a sound after turning the machine on. iv) If the problem persists, replace the LSU(JC97-04010A). |
Error code: | U2-7110 |
Display: | LSU Failure: #U2-7110. Turn off then on. |
Description: | The control of LSU temperature is abnormal. |
Remedy: | 1) Turn the machine off then on. Check if the error message is disappeared. 2) If the problem persists, check the following : a) Turn the machine off and open the side cover. Unplug the LSU Cable(JC39-01791A : Flat cable) and Temperature Sensor cable. Reconnect them. b) Check that the error status after turning the machine on. c) If the LSU Cable(JC39-01791A : Flat cable) is defective, replace it. d) If the problem persists, replace the LSU(JC97-04073A). |
Error code: | U3-3111, U3-3211 |
Display: | Original paper jam inside the scanner |
Description: | Original jam has occurred around the scan in roller and regi roller. |
Remedy: | 1) Check if the pick up motor operates normally. a) Check if the paper jam has occurred on DADF tray. 2) Open the ADF cover. Remove the paper on Guide-Pick up Assy. 3) Check if the actuator and pick up assy operate normally. a) Check the operation of the regi sensor. b) If the regi sensor operation is OK, check the followings. i) Remove 1 screw and push the hook. ii) Release the Stacker by pulling it to the direction of arrow. iii) Release the rear cover. iv) Remove the Bracket Hinge. v) Remove the Cover-Open Assy. Remove 6 screws. And remove the bottom cover. vi) Check if the sensor and actuator are assembled correctly c) When lifting the pick up assy, check that 2 rollers contacts normally. 4) Check if there are any obstacles or contamination in the paper path. Remove it. 5) Close the ADF cover. 6) Open the DADF unit. Check if the reflection film is contaminated. Clean it. 7) Close the DADF unit. |
Error code: | U3-3213, U3-3214 |
Display: | Original paper jam inside the scanner |
Description: | Original paper jam in front of scanner. Original paper jam inside of scanner. |
Causes: | A document jam was detected in the ADF unit. |
Remedy: | 1) Remove the jammed paper from ADF unit. 2) If the error persists, turn the machine off then on. 3) If the document jam occurs continually, open the ADF cover-top. Check if the ADF pick up roller is contaminated or worn out. Clean or replace it. 4) If the pick up roller is OK, check the followings. a) Check if the ADF motor is working normally. b) Check if the connector on the ADF joint board is connected correctly. 5) If the problem persists, replace the ADF unit. |
Error code: | U3-3313, U3-3511, |
Display: | Original paper jam inside the scanner |
Description: | Original jam has occurred around the scan in roller and regi roller. |
Remedy: | 1) Check if the pick up motor operates normally. a) Check if the paper jam has occurred on DADF tray. 2) Open the ADF cover. Remove the paper on Guide-Pick up Assy. 3) Check if the actuator and pick up assy operate normally. a) Check the operation of the regi sensor actuator and feed out sensor actuator. b) If the regi sensor operation is OK, check the followings. i) Remove 1 screw and push the hook. ii) Release the Stacker by pulling it to the direction of arrow. iii) Release the rear cover. iv) Remove the Bracket Hinge. v) Remove the Cover-Open Assy. Remove 6 screws. And remove the bottom cover. vi) Check if the sensor and actuator are assembled correctly. 4) Check if there are any obstacles or contamination in the paper path. Remove it. 5) Close the ADF cover. 6) Open the DADF unit. a) Check if the reflection film is contaminated. Clean it. b) If the problem persists, check the followings. i) Open the DADF cover. ii) Pull the lever and release the pick up Assy. iii) Push and release the Stacker Assy. iv) Remove the Guide Pick Up Upper after removing 4 screws. v) Check if the sensor is assembled correctly. If the sensor is defective, replace it. 7) Check if the simplex scan sensor connector is connected correctly. 8) Close the DADF unit. |
Error code: | U3-3314, U3-3511 |
Display: | Original paper jam inside the scanner |
Description: | Original jam has occurred around the scan in roller and regi roller. |
Remedy: | 1) Check if the pick up motor operates normally. 2) Open the ADF cover. Check if the paper jam is occurred. 3) Pull the green lever of the Guide Exit Lower. Remove the jammed paper. 4) Check if there are any obstacles or contamination in the paper path. Remove it. 5) If the problem persists, check the followings. a) Remove the DADF Unit and white sponge. b) Open the Guide Exit Lower Assy. c) Check the sensor. d) Remove the screw. Check the sensor connection, If the connection is OK, replace the sensor. 6) Push the white bar. Check if it returns in original condition. 7) Close the DADF unit. |
Error code: | U3-3513, U3-3514 |
Display: | Original paper jam inside the scanner |
Description: | Original paper jam inside of scanner. |
Causes: | Jam has occurred inside the DSDF unit. |
Remedy: | 1) Open the DSDF cover. If there is jammed paper, remove it. 2) If this error occurs continually, check the Regi. sensor and Regi actuator. Push and release the regi actuator. Check if the pick up module returns the original position. If the sensor is defective, replace it(0604–001393). 3) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it(0604–001381). • If the exit sensor is defective, replace it(6107–003581). |
Error code: | U3-3711, U3-3713, U3-3714 |
Display: | Original paper jam in the exit area of scanner |
Description: | Original jam has occurred inside the DADF unit. |
Remedy: | 1) Open the DADF cover. If there is a jammed paper, remove it. 2) If this error occurs continually, check the followings. a) Check if the exit actuator(JC66-03184A) operates normally. b) Check if the exit sensor cable is connected correctly. c) If the connection is OK, replace the exit sensor(0604-001393). |