Samsung MultiXpress X7400GX

Общие характеристики
Копир
Сканер
Тип устройства	МФУ
Факс
Телефон
Печать фотографий
Цветность печати	цветная
Число страниц в месяц	200 000
Область применения	большой офис
Макс. формат	A3
Размещение	напольный
Технология печати	лазерная
Макс, ширина отпечатка	297
Двусторонняя печать
Прямая печать
Пигментные чернила
Печать без полей
Количество цветов	4
Макс, длина отпечатка	420
Время разогрева	23
Макс, разрешение для ч/б печати
По Y	1 200
По X	1 200
Скорость ч/б печати
A4	40
Время выхода первого отпечатка
Ч/б	8
Цветн,	9,9
Шаг масштабирования	0,01
Время выхода первой копии	4,6
Макс, количество копий за цикл	9 999
Значение масштаба
Минимальное	0,25
Максимальное	4
Макс, разрешение (ч/б)
По Y	600
По X	600
Емкость устройства автоподачи оригиналов	250
Тип датчика сканера	ПЗС (CCD)
Устройство автоподачи оригиналов	двустороннее
Макс. формат оригинала	A3
Тип сканера	планшетный/протяжный
Отправка изображения по e-mail
Стандарт TWAIN
Слайд-адаптер
Макс, размер сканирования
По X	297
По Y	420
Разрешение сканера
По Х (улучшенное)	4 800
По Y (улучшенное)	4 800
По Х	600
Количество картриджей	4
Ресурс ч/б картриджа/тонера	45 000
Ресурс цветного картриджа/тонера	30 000
Печать на:
Пленках
Карточках
Матовой бумаге
Конвертах
Глянцевой бумаге
Этикетках
Рулоне
Фотобумаге
CD/DVD
Плотность бумаги
Минимальная	60
Максимальная	325
Цветной
АОН
Caller ID
Беспроводная трубка
Автоответчик
Стандарт DECT
Спикерфон
Проводная трубка
Языки управления
PostScript 3
PCL 6
PostScript
PDF
Емкость лотка ручной подачи	100
Подача бумаги
Максимальная	6 140
Стандартная	1 140
Вывод бумаги
Стандартный	500
Брошюровщик
Степлер
Сортер
FireWire (IEEE 1394)
Wi-Fi
Bluetooth
LPT
Устройство для чтения карт памяти
RS-232
Инфракрасный порт
USB
Ethernet (RJ-45)
Веб-интерфейс
Емкость жесткого диска	320
Объем памяти	6 144
Макс, объем памяти	6 144
Частота процессора	1 500
Экран
Работа от аккумулятора
Диагональ дисплея	10,1
Поддержка ОС
Linux
Mac OS
Windows
Потребляемая мощность
В режиме ожидания	60
При работе	1 300
Уровень шума
В режиме ожидания	30
При работе	58
Ширина	585
Вес	122
Глубина	707
Высота	932

Error code:	11-2T01, 11-2T11
Description:	11-2T01 Load tray with [Letter], [Plain] paper 11-2T11 Load tray 1 with [Letter], [Plain] paper
Causes:	Paper in tray is not matched to the machine paper setting.
Remedy:	1) Check and change the paper setting of the corresponding tray properly.

Error code:	11-2T21, 11-2T31
Description:	11-2T21 Load tray 2 with [Letter], [Plain] paper 11-2T31 Load tray 3 with [Letter], [Plain] paper
Causes:	Paper in tray is not matched to the machine paper setting.
Remedy:	1) Check and change the paper setting of the corresponding tray properly.

Error code:	11-2T41, 11-2T51, 11-2T61
Description:	Paper mismatch Tray X Paper mismatch MPT
Causes:	Paper in tray is not matched to the machine paper setting.
Remedy:	1) Check and change the paper setting of the corresponding tray properly.

Error code:	61-1111
Description:	Booting Failure: #61-1111. Turn off then on. Call for service if the problem persists
Causes:	Hibernation image creation is failed.
Remedy:	1) Turn the machine on with a normal booting. 2) Enter the SVC mode. Select “Hibernation On” again.

Error code:	61-1Y70
Description:	Scanner Failure: #61-1Y70. Turn off then on. Call for service if the problem persists
Causes:	A white or black line or band appears on an image scanned, copied, or transmitted by fax with the dual scanner.
Remedy:	• If the problem persists after the printer is turned off and then back on, perform shading again on the Diagnostics mode. (A technician visit is required for Tech mode.)

Error code:	61-C401
Description:	Job is completed with error: DNS Error
Causes:	Scan to Email job is completed with error. “DNS Error” or same meaning message appears.
Remedy:	1) Access SyncThru Web Service with administrator priviliage. Make sure valid Domain Name or Primary DNS server address in SyncThru Web Service Network Setting Interface Ethernet TCP/IPv4 Domain Name. 2) Input Secondary DNS server address in SyncThru Web Service Network Setting Interface Ethernet TCP/IPv4 Domain Name. Then test connection of the DNS server. Try same job again after few minutes. 3) Input any server address as IP address type.

Error code:	A1-1111, A1-1113
Display:	Motor Failure: #A1-1111. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1113. Turn off then on. Call for service if the problem persists.
Description:	Motor Failure: #A1-1111. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1113. Turn off then on. Call for service if the problem persists.
Causes:	Regi/MP motor operation is abnormal. • A1–1111 : Regi/MP motor is stopped but machine recognizes it as operational. • A1–1113 : Regi/MP motor is operating but machine recognizes status as "Stopped".
Remedy:	1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around Regi./MP unit. 3) Remove the rear cover. 4) Check if the Regi/MP motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0000) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness.

Error code:	A1-1211, A1-1213
Display:	Motor Failure: #A1-1211. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1213. Turn off then on. Call for service if the problem persists.
Description:	Motor Failure: #A1-1211. Turn off then on. Call for service if the problem persists Motor Failure: #A1-1213. Turn off then on. Call for service if the problem persists
Causes:	Fuser motor operation is abnormal. • A1–1211 : Fuser motor is stopped but machine recognizes it as operational. • A1–1213 : Fuser motor is operating but recognizes status as "Stopped".
Remedy:	1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around fuser unit. 3) Remove the rear cover. 4) Check if the fuser motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0120) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness.

Error code:	A1-1611, A1-1612, A1-1613
Display:	Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists.
Description:	Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists. Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists.
Causes:	ITB motor operation is abnormal • A1–1611 : ITB motor is stopped but machine recognizes it as operational. • A1–1612 : ITB motor is not operated for print-job. • A1–1613 : ITB motor is operating but machine recognizes status as "Stopped".
Remedy:	1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Remove the ITB unit 4) Check if the ITB motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0450) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness.

Error code:	A1-2211, A1-2212, A1-2213
Display:	Motor Failure: #A1-2211. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2212. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2213. Turn off then on. Call for service if the problem persists
Description:	Motor Failure: #A1-2211. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2212. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2213. Turn off then on. Call for service if the problem persists
Causes:	Yellow OPC motor operation is abnormal. • A1–2211 : Yellow OPC motor is stopped but machine recognizes it as operational. • A1–2212 : Yellow OPC motor is not operated for print-job. • A1–2213 : Yellow OPC motor is operating but machine recognizes status as "Stopped".
Remedy:	1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around yellow drum drive unit. 3) Remove the rear cover. 4) Check if the yellow OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the yellow OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0041) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness.

Error code:	A1-2311, A1-2312, A1-2313
Display:	Motor Failure: #A1-2311. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2312. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2313. Turn off then on. Call for service if the problem persists
Description:	Motor Failure: #A1-2311. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2312. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2313. Turn off then on. Call for service if the problem persists
Causes:	Magenta OPC motor operation is abnormal. • A1–2311 : Magenta OPC motor is stopped but machine recognizes it as operational. • A1–2312 : Magenta OPC motor is not operated for print-job. • A1–2313 : Magenta OPC motor is operating but machine recognizes status as "Stopped".
Remedy:	1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around magenta drum drive unit. 3) Remove the rear cover. 4) Check if the magenta OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the magenta OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0042) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness.

Error code:	A1-2411, A1-2412, A1-2413
Display:	Motor Failure: #A1-2411. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2412. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2413. Turn off then on. Call for service if the problem persists
Description:	Motor Failure: #A1-2411. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2412. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2413. Turn off then on. Call for service if the problem persists
Causes:	Cyan OPC motor operation is abnormal. • A1–2411 : Cyan OPC motor is stopped but machine recognizes it as operational. • A1–2412 : Cyan OPC motor is not operated for print-job. • A1–2413 : Cyan OPC motor is operating but machine recognizes status as "Stopped".
Remedy:	1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around cyan drum drive unit. 3) Remove the rear cover. 4) Check if the cyan OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the cyan OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0043) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness.

Error code:	A1-2511, A1-2512, A1-2513
Display:	Motor Failure: #A1-2511. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2512. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2513. Turn off then on. Call for service if the problem persists
Description:	Motor Failure: #A1-2511. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2512. Turn off then on. Call for service if the problem persists Motor Failure: #A1-2513. Turn off then on. Call for service if the problem persists
Causes:	Black OPC motor operation is abnormal. • A1–2511 : Black OPC motor is stopped but machine recognizes it as operational. • A1–2512 : Black OPC motor is not operated for print-job. • A1–2513 : Black OPC motor is operating but machine recognizes status as "Stopped".
Remedy:	1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Open the side cover. Check if there are any foreign substances or paper around black drum drive unit. 3) Remove the rear cover. 4) Check if the black OPC motor connector is connected correctly. 5) If the connection is OK, turn the machine on. Enter SVC mode. Select the black OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0044) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor(JC31-00123B). • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board (JC44-00100C (220V) / JC44-00093C (110V)). - If the control signal is abnormal, replace the main board(JC92-02742A). b) If the motor is operational, • Check the Pin Num 8. If the value is abnormal, replace the main board. If the value is normal, replace the harness.

Error code:	A1-4310
Display:	Motor Failure: #A1-4310. Turn off then on. Call for service if the problem persists
Description:	Actuator Motor Failure : #A1-4310. Call for service if the problem persists.
Causes:	The motor for ITB unit does not operate normally.
Remedy:	1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the main drive unit are correct. 4) If the connection is OK, replace the main drive unit. 5) If the problem persists, replace the main board.

Error code:	A1-5212, A1-5213
Display:	Motor Failure: #A1-5212. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5213. Turn off then on. Call for service if the problem persists
Description:	Motor Failure: #A1-5212. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5213. Turn off then on. Call for service if the problem persists
Causes:	Yellow toner is not supplied normally. • A1–5212 : Toner supply is stopped during operation. • A1–5213 : Toner is not supplied.
Remedy:	1) Open the front cover. If the yellow toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the yellow toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0000 : Toner Dispense Motor Yellow 4) If the motor is not operational, measure the yellow motor power with DVM. a) If 24V power is generated, replace the yellow toner supply motor(JC93-00446A). b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00100C (220V) / JC44-00093C (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02742A).

Error code:	A1-5312, A1-5313
Display:	Motor Failure: #A1-5312. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5313. Turn off then on. Call for service if the problem persists
Description:	Motor Failure: #A1-5312. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5313. Turn off then on. Call for service if the problem persists
Causes:	Magenta toner is not supplied normally. • A1–5312 : Toner supply is stopped during operation. • A1–5313 : Toner is not supplied.
Remedy:	1) Open the front cover. If the magenta toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 4) If the motor is not operational, measure the magenta motor power with DVM. a) If 24V power is generated, replace the magenta toner supply motor(JC93-00446A). b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00100C (220V) / JC44-00093C (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02742A).

Error code:	A1-5412, A1-5413
Display:	Motor Failure: #A1-5412. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5413. Turn off then on. Call for service if the problem persists
Description:	Motor Failure: #A1-5412. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5413. Turn off then on. Call for service if the problem persists
Causes:	Cyan toner is not supplied normally. • A1–5412 : Toner supply is stopped during operation. • A1–5413 : Toner is not supplied.
Remedy:	1) Open the front cover. If the cyan toner pipe is blocked, open it. 2) Turn the machine off then on. If the error persists, check the following steps. 3) Enter SVC mode. Select the cyan toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0020 : Toner Dispense Motor Cyan 4) If the motor is not operational, measure the cyan motor power with DVM. a) If 24V power is generated, replace the cyan toner supply motor(JC93-00446A). b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board(JC44-00100C (220V) / JC44-00093C (110V)) is defective, replace it. • If the SMPS board is normal, replace the main board(JC92-02742A).

Error code:	A1-5512 A1-5513
Description:	Motor Failure: #A1-5512. Turn off then on. Call for service if the problem persists Motor Failure: #A1-5513. Turn off then on. Call for service if the problem persists
Causes:	Black toner is not supplied normally.
Remedy:	• A1–5512 : Toner supply is stopped during operation. • A1–5513 : Toner is not supplied. 1) Turn the machine off then on. If the problem persists, check the followings 2) Open the front cover. If the black toner pipe is blocked, open it. 3) Enter SVC mode. Execute the black toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the motor is not operational, i) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. ii) If the SMPS board is normal, replace the main board. iii) If the error persists after replacing the main board, replace the black toner supply motor. b) If the motor is operational, i) Check the toner cartridge remains. If necessary, replace the black toner cartridge. ii) If the toner cartridge remains is enough, replace the black drum unit.

Error code:	A2-1221, A2-1223, A2-1521
Description:	SMPS Fan Failure: #A2-122x. Open the door, then close it. Call for service if the problem persists Duplex Fan Failure: #A2-152x. Open the door, then close it. Call for service if the problem persists Exit Fan Failure: #A2-17xx. Open the door, then close it. Call for service if the problem persists Fuser Fan Failure: #A2-232x. Open the door, then close it. Call for service if the problem persists LSU Fan Failure: #A2-242x. Open the door, then close it. Call for service if the problem persists OPC Fan Failure: #A2-292x. Open the door, then close it. Call for service if the problem persists
Causes:	SMPS / Duplex / Exit / Fuser / LSU / OPC fan operation is abnormal. • SMPS fan error : A2–1221 / A2–1223 • Duplex fan error : A2–1521 / A2–1523 • Exit 1 fan error : A2–1721 / A2–1723 • Exit 2 fan error : A2–1741 / A2–1743 • Exit 3 fan error : A2–1761 / A2–1763 • Exit 4 fan error : A2–1781 / A2–1783 • Fuser out fan error : A2–2321 / A2–2323 • LSU fan error : A2–2421 / A2–2423 • OPC in fan error : A2–2920 / A2–2921
Remedy:	1) Turn the machine off then on. If the problem persists, check the followings. 2) Check the connection of the corresponding fan and main board. 3) If the connection is OK, enter SVC mode. Execute the fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.

Error code:	A2-1523, A2-1721, A2-1723
Description:	SMPS Fan Failure: #A2-122x. Open the door, then close it. Call for service if the problem persists Duplex Fan Failure: #A2-152x. Open the door, then close it. Call for service if the problem persists Exit Fan Failure: #A2-17xx. Open the door, then close it. Call for service if the problem persists Fuser Fan Failure: #A2-232x. Open the door, then close it. Call for service if the problem persists LSU Fan Failure: #A2-242x. Open the door, then close it. Call for service if the problem persists OPC Fan Failure: #A2-292x. Open the door, then close it. Call for service if the problem persists
Causes:	SMPS / Duplex / Exit / Fuser / LSU / OPC fan operation is abnormal. • SMPS fan error : A2–1221 / A2–1223 • Duplex fan error : A2–1521 / A2–1523 • Exit 1 fan error : A2–1721 / A2–1723 • Exit 2 fan error : A2–1741 / A2–1743 • Exit 3 fan error : A2–1761 / A2–1763 • Exit 4 fan error : A2–1781 / A2–1783 • Fuser out fan error : A2–2321 / A2–2323 • LSU fan error : A2–2421 / A2–2423 • OPC in fan error : A2–2920 / A2–2921
Remedy:	1) Turn the machine off then on. If the problem persists, check the followings. 2) Check the connection of the corresponding fan and main board. 3) If the connection is OK, enter SVC mode. Execute the fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.

Error code:	A2-1741, A2-1743, A2-1761
Description:	SMPS Fan Failure: #A2-122x. Open the door, then close it. Call for service if the problem persists Duplex Fan Failure: #A2-152x. Open the door, then close it. Call for service if the problem persists Exit Fan Failure: #A2-17xx. Open the door, then close it. Call for service if the problem persists Fuser Fan Failure: #A2-232x. Open the door, then close it. Call for service if the problem persists LSU Fan Failure: #A2-242x. Open the door, then close it. Call for service if the problem persists OPC Fan Failure: #A2-292x. Open the door, then close it. Call for service if the problem persists
Causes:	SMPS / Duplex / Exit / Fuser / LSU / OPC fan operation is abnormal. • SMPS fan error : A2–1221 / A2–1223 • Duplex fan error : A2–1521 / A2–1523 • Exit 1 fan error : A2–1721 / A2–1723 • Exit 2 fan error : A2–1741 / A2–1743 • Exit 3 fan error : A2–1761 / A2–1763 • Exit 4 fan error : A2–1781 / A2–1783 • Fuser out fan error : A2–2321 / A2–2323 • LSU fan error : A2–2421 / A2–2423 • OPC in fan error : A2–2920 / A2–2921
Remedy:	1) Turn the machine off then on. If the problem persists, check the followings. 2) Check the connection of the corresponding fan and main board. 3) If the connection is OK, enter SVC mode. Execute the fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.

Error code:	A2-1763, A2-1781, A2-1783
Description:	SMPS Fan Failure: #A2-122x. Open the door, then close it. Call for service if the problem persists Duplex Fan Failure: #A2-152x. Open the door, then close it. Call for service if the problem persists Exit Fan Failure: #A2-17xx. Open the door, then close it. Call for service if the problem persists Fuser Fan Failure: #A2-232x. Open the door, then close it. Call for service if the problem persists LSU Fan Failure: #A2-242x. Open the door, then close it. Call for service if the problem persists OPC Fan Failure: #A2-292x. Open the door, then close it. Call for service if the problem persists
Causes:	SMPS / Duplex / Exit / Fuser / LSU / OPC fan operation is abnormal. • SMPS fan error : A2–1221 / A2–1223 • Duplex fan error : A2–1521 / A2–1523 • Exit 1 fan error : A2–1721 / A2–1723 • Exit 2 fan error : A2–1741 / A2–1743 • Exit 3 fan error : A2–1761 / A2–1763 • Exit 4 fan error : A2–1781 / A2–1783 • Fuser out fan error : A2–2321 / A2–2323 • LSU fan error : A2–2421 / A2–2423 • OPC in fan error : A2–2920 / A2–2921
Remedy:	1) Turn the machine off then on. If the problem persists, check the followings. 2) Check the connection of the corresponding fan and main board. 3) If the connection is OK, enter SVC mode. Execute the fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.

Error code:	A2-2321, A2-2323, A2-2421
Description:	SMPS Fan Failure: #A2-122x. Open the door, then close it. Call for service if the problem persists Duplex Fan Failure: #A2-152x. Open the door, then close it. Call for service if the problem persists Exit Fan Failure: #A2-17xx. Open the door, then close it. Call for service if the problem persists Fuser Fan Failure: #A2-232x. Open the door, then close it. Call for service if the problem persists LSU Fan Failure: #A2-242x. Open the door, then close it. Call for service if the problem persists OPC Fan Failure: #A2-292x. Open the door, then close it. Call for service if the problem persists
Causes:	SMPS / Duplex / Exit / Fuser / LSU / OPC fan operation is abnormal. • SMPS fan error : A2–1221 / A2–1223 • Duplex fan error : A2–1521 / A2–1523 • Exit 1 fan error : A2–1721 / A2–1723 • Exit 2 fan error : A2–1741 / A2–1743 • Exit 3 fan error : A2–1761 / A2–1763 • Exit 4 fan error : A2–1781 / A2–1783 • Fuser out fan error : A2–2321 / A2–2323 • LSU fan error : A2–2421 / A2–2423 • OPC in fan error : A2–2920 / A2–2921
Remedy:	1) Turn the machine off then on. If the problem persists, check the followings. 2) Check the connection of the corresponding fan and main board. 3) If the connection is OK, enter SVC mode. Execute the fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.

Error code:	A2-2423, A2-2920, A2-2921
Description:	SMPS Fan Failure: #A2-122x. Open the door, then close it. Call for service if the problem persists Duplex Fan Failure: #A2-152x. Open the door, then close it. Call for service if the problem persists Exit Fan Failure: #A2-17xx. Open the door, then close it. Call for service if the problem persists Fuser Fan Failure: #A2-232x. Open the door, then close it. Call for service if the problem persists LSU Fan Failure: #A2-242x. Open the door, then close it. Call for service if the problem persists OPC Fan Failure: #A2-292x. Open the door, then close it. Call for service if the problem persists
Causes:	SMPS / Duplex / Exit / Fuser / LSU / OPC fan operation is abnormal. • SMPS fan error : A2–1221 / A2–1223 • Duplex fan error : A2–1521 / A2–1523 • Exit 1 fan error : A2–1721 / A2–1723 • Exit 2 fan error : A2–1741 / A2–1743 • Exit 3 fan error : A2–1761 / A2–1763 • Exit 4 fan error : A2–1781 / A2–1783 • Fuser out fan error : A2–2321 / A2–2323 • LSU fan error : A2–2421 / A2–2423 • OPC in fan error : A2–2920 / A2–2921
Remedy:	1) Turn the machine off then on. If the problem persists, check the followings. 2) Check the connection of the corresponding fan and main board. 3) If the connection is OK, enter SVC mode. Execute the fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.

Error code:	A3-2113, A3-4114
Description:	The CTD/ACR sensor is dirty. Please clean it with soft cloth or paper.
Causes:	CTD/ACR sensor window is contaminated.
Remedy:	1) Open the side cover. 2) Clean the sensor window [A] with a soft cloth. 3) Close the side cover. 4) Enter SVC mode. Select the “CTD Sensor Cleaning” (Diagnostics Image Management > Auto Color Tone Adjustment Condition > CTD Sensor Cleaning) 5) When pop up appears, select the “Yes” button. NOTE a) CTD sensor calibration will start. Then “CTD sensor failure” error will be solved b) If you don’t execute the CTD sensor cleaning in SVC mode, error message persists.

Error code:	A3-3111, A3-3112
Display:	Sensor Failure: #. Turn off then on. Call for service if the problem persists.
Description:	Sensor Failure: #A3-3111. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3112. Turn off then on. Call for service if the problem persists
Causes:	The NC sensor in the fuser unit is defective. / The sensor signal is abnormal due to a defective harness. • A3–3111 : Center NC sensor is in short status. • A3–3112 : Center NC sensor is in open status. • A3–3113 : Side NC sensor is in short status. • A3–3114 : Side NC sensor is in open status.
Remedy:	1) Enter SVC mode. Execute sensor test to check the sensor operation. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 109-0000 : Fuser Temperature A • 109-0010 : Fuser Temperature B 3) Measure the resistance value of the thermistor (1404-001453). If the measured value is out of 307KΩ~430KΩ @25℃, replace the thermistor. 4) Install the fuser unit after replacing the thermistor. 5) If the error persists, replace the fuser unit (JC91-01157A(220V) / JC91–01158A (110V)). 6) If the error persists after replacing fuser unit, replace the main board(JC92–02742A).

Error code:	A3-3113, A3-3114
Display:	Sensor Failure: #. Turn off then on. Call for service if the problem persists.
Description:	Sensor Failure: #A3-3113. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3114. Turn off then on. Call for service if the problem persists
Causes:	The NC sensor in the fuser unit is defective. / The sensor signal is abnormal due to a defective harness. • A3–3111 : Center NC sensor is in short status. • A3–3112 : Center NC sensor is in open status. • A3–3113 : Side NC sensor is in short status. • A3–3114 : Side NC sensor is in open status.
Remedy:	1) Enter SVC mode. Execute sensor test to check the sensor operation. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 109-0000 : Fuser Temperature A • 109-0010 : Fuser Temperature B 3) Measure the resistance value of the thermistor (1404-001453). If the measured value is out of 307KΩ~430KΩ @25℃, replace the thermistor. 4) Install the fuser unit after replacing the thermistor. 5) If the error persists, replace the fuser unit (JC91-01157A(220V) / JC91–01158A (110V)). 6) If the error persists after replacing fuser unit, replace the main board(JC92–02742A).

Error code:	A3-3210, A3-3211, A3-3212
Display:	Sensor Failure: #. Turn off then on. Call for service if the problem persists.
Description:	Sensor Failure: #A3-3210. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3211. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3212. Turn off then on. Call for service if the problem persists
Causes:	Inner temperature sensor is defective. • A3–3210 : Inner temperature sensor value is abnormal. • A3–3211 : Inner temperature sensor is in short status. • A3–3212 : Inner temperature sensor is in open status.
Remedy:	1) Open the side cover. Check the connection. • If the connection is OK, replace the photo sensor (1404-001417). 2) If the sensor is normal, replace the main board(JC92-02742A).

Error code:	A3-3310, A3-3311, A3-3312
Display:	Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists. Actuator Fan Failure #: Turn off then on.
Description:	Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem persists
Causes:	Outer temperature/humidity sensor is defective. • A3–3310 / A3–3311 / A3–3312 : Temperature function is abnormal. • A3–3410 / A3–3411 / A3–3412 : Humidity function is abnormal.
Remedy:	1) Remove the left cover. Unplug and reconnect the sensor harness. If the error persists, replace the sensor(JC93-00486A). 2) If the harness and sensor are normal, replace the main board (JC92-02742A).

Error code:	A3-3410, A3-3411, A3-3412
Display:	Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists. Actuator Fan Failure #: Turn off then on.
Description:	Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem persists Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem persists
Causes:	Outer temperature/humidity sensor is defective. • A3–3310 / A3–3311 / A3–3312 : Temperature function is abnormal. • A3–3410 / A3–3411 / A3–3412 : Humidity function is abnormal.
Remedy:	1) Remove the left cover. Unplug and reconnect the sensor harness. If the error persists, replace the sensor(JC93-00486A). 2) If the harness and sensor are normal, replace the main board (JC92-02742A).

Error code:	C1-2110, C1-211A
Description:	Prepare new yellow toner cartridge.
Causes:	Yellow toner is almost empty.
Remedy:	1) Order new yellow toner cartridge because toner cartridge with level of “Low” will be exhausted soon.

Error code:	C1-2120, C1-2130, C1-2140
Display:	Replace with new yellow toner cartridge End of life, Replace with new yellow toner cartridge
Description:	Replace with new yellow toner cartridge End of life, Replace with new yellow toner cartridge
Causes:	The yellow toner cartridge is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the yellow toner cartridge. 3) Install the new yellow toner cartridge. 4) Close the front cover.

Error code:	C1-2311, C1-2313, C1-2314
Description:	Yellow Toner Cartridge Failure: #C1-231x. Install yellow toner cartridge again
Causes:	Yellow toner supply is inefficient or abnormal.
Remedy:	1) Open the front cover. 2) Remove the yellow toner cartridge. Stand the toner cartridge vertically and tap its top section to distribute the toner evenly inside the cartridge. And turn over the toner cartridge and tap the top in the same way. 3) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 4) Close the front cover. 5) Check if the toner supply pipe is blocked. Replace the reservoir Unit. 6) Check the toner supply motor operation. Reconnect the harness. If the motor is broken, replace it.

Error code:	C1-2411, C1-2413
Description:	Yellow toner cartridge is not installed. Install it. Shake yellow toner cartridge.
Causes:	The yellow toner cartridge is not installed. / The CRUM data is not detected.
Remedy:	1) Open the front cover. Check if the yellow toner cartridge is installed. 2) Remove and reinstall the yellow toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the yellow toner cartridge with a new one.

Error code:	C1-2510, C1-2512
Description:	Yellow toner cartridge is not compatible. Check users guide.
Causes:	Yellow toner cartridge is not compatible.
Remedy:	1) Replace the yellow toner cartridge with a new one.

Error code:	C1-2711, C1-2712
Display:	Toner Cartridge Failure: #. Call for service
Description:	Yellow toner cartridge is not installed. Install it. Shake yellow toner cartridge.
Causes:	The yellow toner cartridge is not installed. / The CRUM data is not detected.
Remedy:	1) Open the front cover. Check if the yellow toner cartridge is installed. 2) Remove and reinstall the yellow toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the yellow toner cartridge with a new one.

Error code:	C1-3110
Display:	Prepare new magenta toner cartridge.
Description:	Prepare new magenta toner cartridge.
Causes:	Magenta toner is almost empty.
Remedy:	1) Order new magenta toner cartridge because toner cartridge with level of “Low” will be exhausted soon.

Error code:	C1-3120, C1-3130, C1-3140
Display:	Replace with new magenta toner cartridge End of life, Replace with new magenta toner cartridge
Description:	Replace with new magenta toner cartridge End of life, Replace with new magenta toner cartridge
Causes:	The magenta toner cartridge is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the magenta toner cartridge. 3) Install the new magenta toner cartridge. 4) Close the front cover.

Error code:	C1-3150, C1-3160
Description:	Replace with new magenta toner cartridge End of life, Replace with new magenta toner cartridge
Causes:	The magenta toner cartridge is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the magenta toner cartridge. 3) Install the new magenta toner cartridge. 4) Close the front cover. 5) Check if the toner pipe is blocked. Replace it, if necessary.

Error code:	C1-3311, C1-3313, C1-3314
Description:	Magenta Toner Cartridge Failure: #C1-3311. Install magenta toner cartridge again
Causes:	Magenta toner supply is inefficient or abnormal.
Remedy:	1) Open the front cover. 2) Remove the magenta toner cartridge. Stand the toner cartridge vertically and tap its top section to distribute the toner evenly inside the cartridge. And turn over the toner cartridge and tap the top in the same way. 3) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 4) Close the front cover. 5) Check if the toner supply pipe is blocked. Replace the reservoir Unit. 6) Check the toner supply motor operation. Reconnect the harness. If the motor is broken, replace it.

Error code:	C1-3411, C1-3413
Description:	Magenta toner cartridge is not installed. Install it. Shake magenta toner cartridge.
Causes:	The magenta toner cartridge is not installed. / The CRUM data is not detected.
Remedy:	1) Open the front cover. Check if the magenta toner cartridge is installed. 2) Remove and reinstall the magenta toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the magenta toner cartridge(CLT-M809S) with a new one.

Error code:	C1-3512
Display:	Magenta toner cartridge is not compatible. Check users guide.
Description:	Magenta toner cartridge is not compatible. Check users guide.
Causes:	Magenta toner cartridge is not compatible.
Remedy:	1) Replace the magenta toner cartridge with a new one.

Error code:	C1-3711, C1-3712
Display:	Toner Cartridge Failure: #. Call for service
Description:	Magenta toner cartridge is not installed. Install it. Shake magenta toner cartridge.
Causes:	The magenta toner cartridge is not installed. / The CRUM data is not detected.
Remedy:	1) Open the front cover. Check if the magenta toner cartridge is installed. 2) Remove and reinstall the magenta toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the magenta toner cartridge with a new one.

Error code:	C1-4110, C1-411A
Description:	Prepare new cyan toner cartridge.
Causes:	Cyan toner is almost empty.
Remedy:	1) Order new cyan toner cartridge because toner cartridge with level of “Low” will be exhausted soon.

Error code:	C1-4120, C1-4130, C1-4140
Display:	Replace with new cyan toner cartridge End of life, Replace with new cyan toner cartridge
Description:	Replace with new cyan toner cartridge End of life, Replace with new cyan toner cartridge
Causes:	The cyan toner cartridge is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the cyan toner cartridge. 3) Install the new cyan toner cartridge. 4) Close the front cover.

Error code:	C1-4150, C1-4160
Description:	Replace with new cyan toner cartridge End of life, Replace with new cyan toner cartridge
Causes:	The cyan toner cartridge is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the cyan toner cartridge. 3) Install the new cyan toner cartridge. 4) Close the front cover.

Error code:	C1-4311, C1-4313, C1-4314
Description:	Cyan Toner Cartridge Failure: #C1-431x. Install yellow toner cartridge again
Causes:	Cyan toner supply is inefficient or abnormal.
Remedy:	1) Open the front cover. 2) Remove the cyan toner cartridge. Stand the toner cartridge vertically and tap its top section to distribute the toner evenly inside the cartridge. And turn over the toner cartridge and tap the top in the same way. 3) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 4) Close the front cover. 5) Check if the toner supply pipe is blocked. Replace the reservoir Unit. 6) Check the toner supply motor operation. Reconnect the harness. If the motor is broken, replace it.

Error code:	C1-4411, C1-4413
Description:	Cyan toner cartridge is not installed. Install it. Shake cyan toner cartridge.
Causes:	The cyan toner cartridge is not installed. / The CRUM data is not detected.
Remedy:	1) Open the front cover. Check if the cyan toner cartridge is installed. 2) Remove and reinstall the cyan toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the cyan toner cartridge with a new one.

Error code:	C1-4512
Display:	Cyan toner cartridge is not compatible. Check users guide
Description:	Cyan toner cartridge is not compatible. Check users guide.
Causes:	Cyan toner cartridge is not compatible.
Remedy:	1) Replace the cyan toner cartridge with a new one.

Error code:	C1-5110, C1-511A
Description:	Prepare new black toner cartridge.
Causes:	Black toner is almost empty.
Remedy:	1) Order new black toner cartridge because toner cartridge with level of “Low” will be exhausted soon.

Error code:	C1-5120, C1-5130, C1-5140
Display:	Replace with new black toner cartridge End of life, Replace with new black toner cartridge.
Description:	Replace with new black toner cartridge End of life, Replace with new black toner cartridge
Causes:	The black toner cartridge is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the black toner cartridge. 3) Install the new black toner cartridge. 4) Close the front cover.

Error code:	C1-5150, C1-5160
Description:	Replace with new black toner cartridge End of life, Replace with new black toner cartridge
Causes:	The black toner cartridge is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the black toner cartridge. 3) Install the new black toner cartridge. 4) Close the front cover.

Error code:	C1-5311, C1-5313, C1-5314
Description:	Black Toner Cartridge Failure: #C1-5311. Install black toner cartridge again
Causes:	Black toner supply is inefficient or abnormal.
Remedy:	1) Open the front cover. 2) Remove the black toner cartridge. Stand the toner cartridge vertically and tap its top section to distribute the toner evenly inside the cartridge. And turn over the toner cartridge and tap the top in the same way. 3) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 4) Close the front cover. 5) Check if the toner supply pipe is blocked. Replace the reservoir Unit. 6) Check the toner supply motor operation. Reconnect the harness. If the motor is broken, replace it.

Error code:	C1-5411, C1-5413
Description:	Black toner cartridge is not installed. Install it. Shake black toner cartridge.
Causes:	The black toner cartridge is not installed. / The CRUM data is not detected.
Remedy:	1) Open the front cover. Check if the black toner cartridge is installed. 2) Remove and reinstall the black toner cartridge. 3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed. 4) Replace the black toner cartridge with a new one.

Error code:	C1-5512
Display:	Black toner cartridge is not compatible. Check users guide.
Description:	Black toner cartridge is not compatible. Check users guide.
Causes:	Black toner cartridge is not compatible.
Remedy:	1) Replace the black toner cartridge with a new one.

Error code:	C3-2110
Display:	Prepare new yellow imaging unit
Description:	Prepare new yellow imaging unit
Causes:	Yellow drum unit has almost reached the end of its life.
Remedy:	1) Order new yellow drum unit because drum unit with level of “Low” will be exhausted soon.

Error code:	C3-2130, C3-2140
Display:	End of life, Replace with new yellow imaging unit
Description:	End of life, Replace with new yellow imaging unit
Causes:	Yellow drum unit is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove the yellow drum unit. 4) Install the new yellow drum unit. 5) Clean the LSU window. 6) Install the waste toner container. 7) Close the front cover.

Error code:	C3-2411
Display:	Yellow imaging unit is not installed. Install it.
Description:	Yellow imaging unit is not installed. Install it.
Causes:	The yellow drum unit is not installed.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove and reinstall the yellow drum unit 4) Install the waste toner container. 5) Close the front cover.

Error code:	C3-2511, C3-2512
Description:	Yellow imaging unit is not compatible. Check user`s guide
Causes:	Yellow drum unit is not compatible.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove the yellow drum unit. Check if the drum unit is compatible with the machine. 4) If the drum unit is not a samsung genuine, replace it with a new one.

Error code:	C3-3110
Display:	Prepare new magenta imaging unit
Description:	Prepare new magenta imaging unit
Causes:	Magenta drum unit has almost reached the end of its life.
Remedy:	1) Order new magenta drum unit because drum unit with level of “Low” will be exhausted soon.

Error code:	C3-3130, C3-3140
Display:	End of life, Replace with new magenta imaging unit
Description:	End of life, Replace with new magenta imaging unit
Causes:	Magenta drum unit is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove the magenta drum unit. 4) Install the new magenta drum unit. 5) Clean the LSU window. 6) Install the waste toner container. 7) Close the front cover.

Error code:	C3-3411
Display:	Magenta imaging unit is not installed. Install it.
Description:	Magenta imaging unit is not installed. Install it.
Causes:	The magenta drum unit is not installed.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove and reinstall the magenta drum unit. 4) Install the waste toner container. 5) Close the front cover.

Error code:	C3-3512
Display:	Magenta imaging unit is not compatible. Check user`s guide
Description:	Magenta imaging unit is not compatible. Check user`s guide
Causes:	Magenta drum unit is not compatible.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove the magenta drum unit. Check if the drum unit is compatible with the machine. 4) If the drum unit is not a samsung genuine, replace it with a new one.

Error code:	C3-4110
Display:	Prepare new cyan imaging unit
Description:	Prepare new cyan imaging unit
Causes:	Cyan drum unit has almost reached the end of its life.
Remedy:	1) Order new cyan drum unit because drum unit with level of “Low” will be exhausted soon.

Error code:	C3-4130, C3-4140
Display:	End of life, Replace with new magenta imaging unit
Description:	End of life, Replace with new magenta imaging unit
Causes:	Cyan drum unit is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove the cyan drum unit. 4) Install the new cyan drum unit. 5) Clean the LSU window. 6) Install the waste toner container. 7) Close the front cover.

Error code:	C3-4411
Display:	Cyan imaging unit is not installed. Install it.
Description:	Cyan imaging unit is not installed. Install it. Cyan Imaging Unit Failure: #C3-4414. Install imaging unit again.
Causes:	The cyan drum unit is not installed.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove and reinstall the cyan drum unit 4) Install the waste toner container. 5) Close the front cover.

Error code:	C3-4512
Display:	Cyan imaging unit is not compatible. Check user`s guide
Description:	Cyan imaging unit is not compatible. Check user`s guide
Causes:	Cyan drum unit is not compatible.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove the cyan drum unit. Check if the drum unit is compatible with the machine. 4) If the drum unit is not a samsung genuine, replace it with a new one.

Error code:	C3-5110
Display:	Prepare new cyan imaging unit
Description:	Prepare new cyan imaging unit
Causes:	Black drum unit has almost reached the end of its life.
Remedy:	1) Order new black drum unit because drum unit with level of “Low” will be exhausted soon.

Error code:	C3-5130, C3-5140
Display:	End of life, Replace with new magenta imaging unit
Description:	End of life, Replace with new magenta imaging unit
Causes:	Black drum unit is at the end of its life.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove the black drum unit. 4) Install the new black drum unit. 5) Clean the LSU window. 6) Install the waste toner container. 7) Close the front cover.

Error code:	C3-5411
Display:	Black imaging unit is not installed. Install it.
Description:	Black imaging unit is not installed. Install it.
Causes:	The black drum unit is not installed.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove and reinstall the black drum unit 4) Install the waste toner container. 5) Close the front cover.

Error code:	C3-5512
Display:	Black imaging unit is not compatible. Check user`s guide
Description:	Black imaging unit is not compatible. Check user`s guide
Causes:	Black drum unit is not compatible.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. 3) Remove the black drum unit. Check if the drum unit is compatible with the machine. 4) If the drum unit is not a samsung genuine, replace it with a new one.

Error code:	C5-1110
Display:	Prepare new Transfer belt
Description:	Prepare new transfer belt unit.
Causes:	The life of the ITB Unit expires soon
Remedy:	1) Order new ITB unit.

Error code:	C5-1120
Display:	Replace new Transfer belt
Description:	Replace new transfer belt unit.
Causes:	The life of the ITB Unit has expired.
Remedy:	1) Turn the machine off. 2) Remove the ITB cleaner. 3) Remove the ITB Unit. 4) Install new ITB Unit and ITB cleaner. 5) Turn the machine on. 6) Enter SVC mode. 7) Select “TRANSFER” (INFORMATION > Supply Status > Field Replacement Unit > TRANSFER) 8) Select “ITB”. The “RESET” button will be activated. Click “RESET” to clear the ITB count. 9) Exit SVC mode by pushing the home button.

Error code:	C5-2120
Description:	Prepare new transfer belt unit.
Causes:	The life of the ITB cleaner has expired.
Remedy:	1) Turn the machine off. 2) Replace the ITB cleaner. 3) Turn the machine on.

Error code:	C6-1120
Display:	Replace new Fuser unit
Description:	Replace with new fuser unit
Causes:	The life of the fuser unit has expired.
Remedy:	1) Turn the machine off. 2) Replace the fuser unit(JC91-01157A (220V) /JC91-01158A (110V)). 3) Turn the machine on.

Error code:	C6-1310
Display:	Fuser unit is not installed. Install it
Description:	Fuser unit is not installed. Install it.
Causes:	The fuser unit is not installed or fuser unit connector is not connected properly.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, turn the machine off again. 3) Open the side cover. Check if the fuser unit is installed. If not, install the fuser unit. 4) If the fuser unit is installed, remove it. 5) Check if the fuser draw connector (JC39–01677A) is broken or defective. 6) Install the fuser unit. 7) If the problem persists, replace the fuser unit(JC91-01157A (220V) /JC91-01158A (110V)).

Error code:	C7-1110
Display:	Waste toner container is almost full. Order new one.
Description:	Waste toner Full Replace new one
Causes:	The waste toner container is at the end of its life.
Remedy:	1) Print the supply information report. Check the life remaining of the waste toner container. 2) If its life is at the end, turn the machine off and replace the waste toner container with new one.

Error code:	C7-1130
Description:	Waste toner container is full. Replace it.
Causes:	The life of the waste toner container has expired.
Remedy:	1) Open the front cover. 2) Remove the waste toner container. Install a new waste toner container. 3) Close the front cover.

Error code:	C7-1311
Display:	Waste toner container is not installed. Install it.
Description:	Not Installed Waste tank
Causes:	The waste toner container is not installed
Remedy:	1) Check if the waste toner container is installed properly. 2) Remove and reinstall the waste toner container.

Error code:	C8-2130
Description:	Replace with new yellow developer unit
Causes:	The life of the yellow developer unit expires has expired.
Remedy:	1) Turn the machine off. 2) Replace the yellow developer unit. 3) Turn the machine on then print the test page.

Error code:	C8-2210, C8-2310
Display:	Yellow Developer Failure: #C8-2210. Turn off then on Yellow Developer Failure: #C8-2310. Install yellow developer unit again
Description:	Yellow Developer Failure: #C8-2210. Turn off then on Yellow Developer Failure: #C8-2310. Install yellow developer unit again
Causes:	The yellow developer unit has a problem with toner supply or sensor calibration.
Remedy:	1) Turn the machine off then on. If the error persists, check the following. 2) Open the front cover. Then, remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.) 4) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed. 5) Install the waste toner container. Close the front cover. 6) Turn the machine off then on. 7) If the problem persists, remove and reinstall the yellow developer unit. 8) If the problem persists, replace the yellow developer unit. 9) If the problem persists, check the toner supply motor. Check the motor harness connection. If the connection is OK, replace the toner supply motor. 10)If the problem persists, replace the main board.

Error code:	C8-2313, C8-231G
Description:	Yellow Developer Failure: #C8-2313. Turn off then on. Please call for service if the problem persists Y Development unit Failure: #C8-231G. Turn off then on. Please call for service if the problem persists
Causes:	The yellow developer unit has a problem with toner supply or sensor calibration.
Remedy:	1) Turn the machine off then on. If the error persists, check the following. 2) Open the front cover. Then, remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.) 4) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed. 5) Install the waste toner container. Close the front cover. 6) Turn the machine off then on. 7) If the problem persists, remove and reinstall the yellow developer unit. 8) If the problem persists, replace the yellow developer unit. 9) If the problem persists, check the toner supply motor. Check the motor harness connection. If the connection is OK, replace the toner supply motor. 10)If the problem persists, replace the main board.

Error code:	C8-3130
Description:	Replace with new magenta developer unit
Causes:	The life of the magenta developer unit expires has expired.
Remedy:	1) Turn the machine off. 2) Replace the magenta developer unit. 3) Turn the machine on then print the test page.

Error code:	C8-3210, C8-3310
Display:	Magenta Developer Failure: #C8-3210. Turn off then on Magenta Developer Failure: #C8-3310. Install magenta developer unit again.
Description:	Magenta Developer Failure: #C8-3210. Turn off then on Magenta Developer Failure: #C8-3310. Install magenta developer unit again
Causes:	The magenta developer unit has a problem with toner supply or sensor calibration.
Remedy:	1) Turn the machine off then on. If the error persists, check the following. 2) Open the front cover. Then, remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.) 4) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed. 5) Install the waste toner container. Close the front cover. 6) Turn the machine off then on. 7) If the problem persists, remove and reinstall the magenta developer unit. 8) If the problem persists, replace the magenta developer unit. 9) If the problem persists, check the toner supply motor. Check the motor harness connection. If the connection is OK, replace the toner supply motor. 10)If the problem persists, replace the main board.

Error code:	C8-3313, C8-331G
Description:	Magenta Developer Failure: #C8-3313. Turn off then on. Please call for service if the problem persists M Development unit Failure: #C8-331G. Turn off then on. Please call for service if the problem persists
Causes:	The magenta developer unit has a problem with toner supply or sensor calibration.
Remedy:	1) Turn the machine off then on. If the error persists, check the following. 2) Open the front cover. Then, remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.) 4) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed. 5) Install the waste toner container. Close the front cover. 6) Turn the machine off then on. 7) If the problem persists, remove and reinstall the magenta developer unit. 8) If the problem persists, replace the magenta developer unit. 9) If the problem persists, check the toner supply motor. Check the motor harness connection. If the connection is OK, replace the toner supply motor. 10)If the problem persists, replace the main board.

Error code:	C8-4130
Description:	Replace with new cyan developer unit
Causes:	The life of the cyan developer unit expires has expired.
Remedy:	1) Turn the machine off. 2) Replace the cyan developer unit. 3) Turn the machine on then print the test page.

Error code:	C8-4210, C8-4310
Display:	Cyan Developer Failure: #C8-4210. Turn off then on Cyan Developer Failure: #C8-4310. Install cyan developer unit again
Description:	Cyan Developer Failure: #C8-4210. Turn off then on Cyan Developer Failure: #C8-4310. Install cyan developer unit again
Causes:	The cyan developer unit has a problem with toner supply or sensor calibration.
Remedy:	1) Turn the machine off then on. If the error persists, check the following. 2) Open the front cover. Then, remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.) 4) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed. 5) Install the waste toner container. Close the front cover. 6) Turn the machine off then on. 7) If the problem persists, remove and reinstall the cyan developer unit. 8) If the problem persists, replace the cyan developer unit. 9) If the problem persists, check the toner supply motor. Check the motor harness connection. If the connection is OK, replace the toner supply motor. 10)If the problem persists, replace the main board.

Error code:	C8-4313, C8-431G
Description:	Cyan Developer Failure: #C8-4313. Turn off then on. Please call for service if the problem persists C Development unit Failure: #C8-431G. Turn off then on. Please call for service if the problem persists
Causes:	The cyan developer unit has a problem with toner supply or sensor calibration.
Remedy:	1) Turn the machine off then on. If the error persists, check the following. 2) Open the front cover. Then, remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.) 4) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed. 5) Install the waste toner container. Close the front cover. 6) Turn the machine off then on. 7) If the problem persists, remove and reinstall the cyan developer unit. 8) If the problem persists, replace the cyan developer unit. 9) If the problem persists, check the toner supply motor. Check the motor harness connection. If the connection is OK, replace the toner supply motor. 10)If the problem persists, replace the main board.

Error code:	C8-5130
Description:	Replace with new black developer unit
Causes:	The life of the black developer unit expires has expired.
Remedy:	1) Turn the machine off. 2) Replace the black developer unit. 3) Turn the machine on then print the test page.

Error code:	C8-5210, C8-5310
Display:	Black Developer Failure: #C8-5210. Turn off then on Black Developer Failure: #C8-5310. Install black developer unit again
Description:	Black Developer Failure: #C8-5210. Turn off then on Black Developer Failure: #C8-5310. Install black developer unit again
Causes:	The black developer unit has a problem with toner supply or sensor calibration.
Remedy:	1) Turn the machine off then on. If the error persists, check the following. 2) Open the front cover. Then, remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.) 4) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed. 5) Install the waste toner container. Close the front cover. 6) Turn the machine off then on. 7) If the problem persists, remove and reinstall the black developer unit. 8) If the problem persists, replace the black developer unit. 9) If the problem persists, check the toner supply motor. Check the motor harness connection. If the connection is OK, replace the toner supply motor. 10)If the problem persists, replace the main board.

Error code:	C8-5313, C8-531G
Description:	Black Developer Failure: #C8-5313. Turn off then on. Please call for service if the problem persists K Development unit Failure: #C8-531G. Turn off then on. Please call for service if the problem persists
Causes:	The black developer unit has a problem with toner supply or sensor calibration.
Remedy:	1) Turn the machine off then on. If the error persists, check the following. 2) Open the front cover. Then, remove the waste toner container. 3) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.) 4) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed. 5) Install the waste toner container. Close the front cover. 6) Turn the machine off then on. 7) If the problem persists, remove and reinstall the black developer unit. 8) If the problem persists, replace the black developer unit. 9) If the problem persists, check the toner supply motor. Check the motor harness connection. If the connection is OK, replace the toner supply motor. 10)If the problem persists, replace the main board.

Error code:	C9-2110
Description:	Prepare with new transfer roller.
Causes:	The life of the second transfer roller(T2) expires soon.
Remedy:	1) Order the transfer roller Assy.

Error code:	C9-2110, C9-2120
Display:	Replace with new Transfer roller.
Description:	Replace with new Transfer roller.
Causes:	The life of the second transfer roller(T2) expires soon or has expired.
Remedy:	1) Open the side cover. 2) Replace the second transfer roller(JC95-01942A) with a new one. 3) Close the side cover. 4) Enter SVC mode. • To enter the service mode, tap "Service Mode" App. When the password dialog box appears, enter “1934” and press the “OK” button. 5) Select “TRANSFER” (INFORMATION > Supply Status > Field Replacement Unit > TRANSFER) 6) Select “T2 Roller”. The “RESET” button will be activated. Click “RESET” to clear the T2 Roller count. 7) Exit the SVC mode by pushing the home button.

Error code:	C9-2220
Display:	TR Failure: #C9-2220. Install transfer roller again.
Description:	TR Failure: #C9-2220. Install transfer roller again
Causes:	The life of the second transfer roller(T2) is not installed.
Remedy:	1) Open the side cover. 2) Remove and reinstall the second transfer roller. 3) Close the side cover. 4) If the problem persists, replace the HVPS board(JC44–00212A).

Error code:	H1-1311, H1-1312, H1-1314
Description:	Paper jam in Tray 3.
Causes:	Paper jam has occurred in tray3. (Pick up unit connection is defective. / Pickup rollers are defective. / pre Feed sensor is defective.)
Remedy:	1) Open the DCF Take Away-Cover. Remove the jammed paper. 2) Remove tray3. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray3. 3) If this jam error occurs frequently, check the rollers below. a) Remove the tray3 and tray4. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller. 4) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the DCF pick up unit1. Check if the pre feed sensor cable is connected correctly. b) Check if the sensor cable on DCF PBA is connected correctly. c) If the connection is OK, replace the pre feed sensor(0604-001490). d) Install the DCF pick up unit1. 5) If the problem persists after checking step 3~4, check the following : a) Remove the DCF pick up unit1. Check if the sensor and actuator are assembled correctly. b) When pushing the pickup lever, check if the pick up rollers are down. c) Replace the DCF pick up unit1(JC93-01087A) or defective part. 6) Check the DCF feed motor. a) Check if the DCF feed motor cable is connected correctly. b) If the connection is OK, replace the DCF feed drive unit(JC93-01135A). 7) Check the DCF pick up motor. a) Check if the DCF pick up motor cable is connected correctly. b) If the connection is OK, replace the DCF pick up drive unit(JC93-01063A).

Error code:	H1-1313, H1-1413
Description:	Paper jam inside of machine
Causes:	Paper jam has occurred inside the machine
Remedy:	• H1-1313 : (Media Feeding from Tray3) The leading edge of the paper has not reached the Feed 2 sensor within the specified time • H1-1413 : (Media Feeding from Tray4) The leading edge of the paper has not reached the Feed 2 sensor within the specified time 1) Open the side cover. Remove the jammed paper. 2) If jammed paper occurs continually, check the following. a) Enter SVC mode. Execute the feed 2 sensor test. b) Check connection between the feed 2 sensor and main board. c) If the connection is OK, replace the feed 2 sensor. d) If the feed 2 sensor is normal, check the feed motor. e) Execute feed motor test. f) Check if the feed motor cable is connected correctly. g) If the connection is OK, replace the feed/MP drive unit.

Error code:	H1-1315, H1-1317, H1-1318
Description:	Paper jam in Tray 3.
Causes:	Paper jam has occurred in tray3. (Pick up unit connection is defective. / Pickup rollers are defective. / pre Feed sensor is defective.)
Remedy:	1) Open the DCF Take Away-Cover. Remove the jammed paper. 2) Remove tray3. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray3. 3) If this jam error occurs frequently, check the rollers below. a) Remove the tray3 and tray4. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller. 4) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the DCF pick up unit1. Check if the pre feed sensor cable is connected correctly. b) Check if the sensor cable on DCF PBA is connected correctly. c) If the connection is OK, replace the pre feed sensor(0604-001490). d) Install the DCF pick up unit1. 5) If the problem persists after checking step 3~4, check the following : a) Remove the DCF pick up unit1. Check if the sensor and actuator are assembled correctly. b) When pushing the pickup lever, check if the pick up rollers are down. c) Replace the DCF pick up unit1(JC93-01087A) or defective part. 6) Check the DCF feed motor. a) Check if the DCF feed motor cable is connected correctly. b) If the connection is OK, replace the DCF feed drive unit(JC93-01135A). 7) Check the DCF pick up motor. a) Check if the DCF pick up motor cable is connected correctly. b) If the connection is OK, replace the DCF pick up drive unit(JC93-01063A).

Error code:	H1-1322
Display:	Tray 3 cassette is pulled out. Insert it properly.
Description:	Tray 3 cassette is pulled out. Insert it properly.
Causes:	Tray 3 is pulled out or the auto size sensor connector is not connected or broken.
Remedy:	1) Remove and insert tray3 correctly. 2) If the problem persists, remove tray3 and tray4. Look inside machine. 3) Check if the auto size sensor cable is connected correctly. Unplug and reconnect it. 4) If the connection is OK, replace the auto size sensor(JC93-00018A). 5) If the problem persists, replace the DCF board(JC92-02453A).

Error code:	H1-1351, H1-1352, H1-1354
Display:	Paper is low in Tray 3. Load paper. Paper is empty in tray 3. Load paper.
Description:	Paper is low in Tray 3. Load paper. Paper is empty in Tray 3. Load paper.
Causes:	Paper in the tray is less than 10% of specification. / The photo sensor is defective.
Remedy:	1) Remove tray3. Load the paper in tray3. 2) If paper is loaded but error message has not disappeared, check the following. a) Remove the DCF pick up unit1. b) Check if the photo sensor in the DCF pick up unit1 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-03199A) is defective, replace it.

Error code:	H1-1353
Display:	Input System Failure #H1-1353 : Pull Tray 3 out and insert it.
Description:	Input System Failure #H1-1353 : Pull Tray 3 out and insert it.
Causes:	The paper is not fed from tray3.
Remedy:	1) Remove and insert tray3 correctly. 2) Turn the machine off then on. 3) If the problem persists, turn the machine off. 4) Remove the Bracket Rear Cover after removing 5 screws. 5) Check if the connection between the DCF pick up drive and DCF board is correct. 6) If the connection is OK, replace the pick up drive unit(JC93-00442A). 7) If the problem persists, check the following. a) Remove the DCF pick up unit1. b) Check if the photo sensor in the DCF pick up unit1 is contaminated, clean it. c) If the photo sensor(0604-001393) is defective, replace it.

Error code:	H1-1411, H1-1412
Description:	Paper jam in Tray 4.
Causes:	Paper jam has occurred in tray4. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor is defective.)
Remedy:	1) Open the DCF Take Away-Cover. Remove the jammed paper. 2) Remove tray4. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray4. 3) If this jam error occurs frequently, check the rollers below. a) Remove tray3 and tray4. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93-00540A). 4) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the DCF pick up unit2. Check if the feed sensor cable is connected correctly. b) Check if the sensor cable on DCF board is connected correctly. c) If the connection is OK, replace the feed sensor(0604-001381). d) Install the DCF pick up unit2. 5) If the problem persists after checking step 3~4, check the following : a) Remove the DCF pick up unit2. Check if the sensor and actuator are assembled correctly. b) When pushing the pickup lever, check if the pick up rollers are down. c) Replace the DCF pick up unit2(JC93-00513A) or defective part. 6) Check the DCF feed motor. a) Check if the DCF feed motor cable is connected correctly. b) If the connection is OK, replace the DCF feed drive unit(JC93-00447A). 7) Check the DCF pick up motor. a) Check if the DCF pick up motor cable is connected correctly. b) If the connection is OK, replace the DCF pick up drive unit(JC93-00442A).

Error code:	H1-1417, H1-1418
Display:	Paper jam in Tray 4.
Description:	Paper jam in Tray 4.
Causes:	Paper jam has occurred in tray4. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor is defective.)
Remedy:	1) Open the DCF Take Away-Cover. Remove the jammed paper. 2) Remove tray4. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray4. 3) If this jam error occurs frequently, check the rollers below. a) Remove tray3 and tray4. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93-00540A). 4) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the DCF pick up unit2. Check if the feed sensor cable is connected correctly. b) Check if the sensor cable on DCF board is connected correctly. c) If the connection is OK, replace the feed sensor(0604-001381). d) Install the DCF pick up unit2. 5) If the problem persists after checking step 3~4, check the following : a) Remove the DCF pick up unit2. Check if the sensor and actuator are assembled correctly. b) When pushing the pickup lever, check if the pick up rollers are down. c) Replace the DCF pick up unit2(JC93-00513A) or defective part. 6) Check the DCF feed motor. a) Check if the DCF feed motor cable is connected correctly. b) If the connection is OK, replace the DCF feed drive unit(JC93-00447A). 7) Check the DCF pick up motor. a) Check if the DCF pick up motor cable is connected correctly. b) If the connection is OK, replace the DCF pick up drive unit(JC93-00442A).

Error code:	H1-1422
Display:	Tray 4 cassette is pulled out. Insert it properly.
Description:	Tray 4 cassette is pulled out. Insert it properly.
Causes:	Tray 4 is pulled out or the auto size sensor connector is not connected or is broken.
Remedy:	1) Remove and insert tray4 correctly. 2) If the problem persists, remove tray3 and tray4. Look inside machine. 3) Check if the auto size sensor cable is connected correctly. Unplug and reconnect it. 4) If the connection is OK, replace the auto size sensor(JC93-00018A). 5) If the problem persists, replace the DCF board(JC92-02453A).

Error code:	H1-1451, H1-1452, H1-1454
Display:	Paper is low in Tray 4. Load paper. Paper is empty in tray 4. Load paper.
Description:	Paper is low in Tray 4. Load paper. Paper is empty in Tray 4. Load paper.
Causes:	Paper in tray4 is less than 10%. / The photo sensor is defective.
Remedy:	1) Remove tray4. Load the paper in tray4. 2) If paper is loaded but error message has not disappeared, check the following. a) Remove the DCF pick up unit2. b) Check if the photo sensor in the DCF pick up unit2 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-03199A) is defective, replace it.

Error code:	H1-1453
Display:	Input System Failure #H1-1453 : Pull Tray 4 out and insert it.
Description:	Input System Failure #H1-1453 : Pull Tray 4 out and insert it.
Causes:	The paper is not fed from tray4.
Remedy:	1) Remove and insert tray4 correctly. 2) Turn the machine off then on. 3) If the problem persists, turn the machine off. 4) Remove the Bracket Rear Cover after removing 5 screws. 5) Check if the connection between the DCF pick up drive and DCF board is correct. 6) If the connection is OK, replace the pick up drive unit(JC93-00442A). 7) If the problem persists, check the following. a) Remove the DCF pick up unit2. b) Check if the photo sensor in the DCF pick up unit2 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it.

Error code:	H1-2311, H1-2312
Description:	Paper Jam in tray 3. After open the door & remove paper, Close the door
Causes:	Paper jam has occurred in HCF tray. (Pick up unit connection is defective. / Pickup rollers are defective. / pre feed sensor is defective.)
Remedy:	1) Open the HCF Take Away-Cover. Remove the jammed paper. 2) Remove HCF tray. Remove the jammed paper. Close the HCF Take Away-Cover and insert HCF tray. 3) If this jam error occurs frequently, check the rollers below. a) Remove the HCF tray. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller. 4) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the HCF pick up unit. Check if the pre feed sensor cable is connected correctly. b) Check if the sensor cable on HCF PBA is connected correctly. c) If the connection is OK, replace the pre feed sensor(0604-001490). d) Install the HCF pick up unit. 5) If the problem persists after checking step 3~4, check the following : a) Remove the HCF pick up unit. Check if the sensor and actuator are assembled correctly. b) When pushing the pickup lever, check if the pick up rollers are down. c) Replace the HCF pick up unit(JC93-01139A) or defective part. 6) Check the HCF feed motor. a) Check if the HCF feed motor cable is connected correctly. b) If the connection is OK, replace the HCF feed drive unit(JC93-01114A). 7) Check the HCF pick up motor. a) Check if the HCF pick up motor cable is connected correctly. b) If the connection is OK, replace the HCF pick up drive unit(JC93-01115A).

Error code:	H1-2313
Description:	Paper jam inside of machine
Causes:	The leading edge of the paper has not reached the Feed 2 sensor within the specified time
Remedy:	1) Open the side cover. Remove the jammed paper. 2) If jammed paper occurs continually, check the following. a) Enter SVC mode. Execute the feed 2 sensor test. b) Check connection between the feed 2 sensor and main board. c) If the connection is OK, replace the feed 2 sensor. d) If the feed 2 sensor is normal, check the feed motor. e) Execute feed motor test. f) Check if the feed motor cable is connected correctly. g) If the connection is OK, replace the feed/MP drive unit.

Error code:	H1-2317, H1-2318
Description:	Paper Jam in tray 3. After open the door & remove paper, Close the door
Causes:	Paper jam has occurred in HCF tray. (Pick up unit connection is defective. / Pickup rollers are defective. / pre feed sensor is defective.)
Remedy:	1) Open the HCF Take Away-Cover. Remove the jammed paper. 2) Remove HCF tray. Remove the jammed paper. Close the HCF Take Away-Cover and insert HCF tray. 3) If this jam error occurs frequently, check the rollers below. a) Remove the HCF tray. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller. 4) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the HCF pick up unit. Check if the pre feed sensor cable is connected correctly. b) Check if the sensor cable on HCF PBA is connected correctly. c) If the connection is OK, replace the pre feed sensor(0604-001490). d) Install the HCF pick up unit. 5) If the problem persists after checking step 3~4, check the following : a) Remove the HCF pick up unit. Check if the sensor and actuator are assembled correctly. b) When pushing the pickup lever, check if the pick up rollers are down. c) Replace the HCF pick up unit(JC93-01139A) or defective part. 6) Check the HCF feed motor. a) Check if the HCF feed motor cable is connected correctly. b) If the connection is OK, replace the HCF feed drive unit(JC93-01114A). 7) Check the HCF pick up motor. a) Check if the HCF pick up motor cable is connected correctly. b) If the connection is OK, replace the HCF pick up drive unit(JC93-01115A).

Error code:	H1-2320
Description:	Tray 3 door is open. Close it.
Causes:	HCF Takeaway-Cover is open. / Side door open switch harness or connector is defective.
Remedy:	1) Open and close the HCF Take away-Cover correctly. 2) Check if the side door open switch is connected correctly. Unplug and reconnect it. 3) If the connection is OK, replace the side door open switch(JC39-02279A). 4) If the problem persists, replace the HCF PBA(JC92-02738B).

Error code:	H1-2322
Description:	Tray 3 cassette is pulled out. Insert it properly.
Causes:	HCF Tray is pulled out or the Tray insertion sensor connector is not connected or broken.
Remedy:	1) Remove and insert HCF tray correctly. 2) If the problem persists, remove HCF tray. Look inside machine. 3) Check if the tray insertion sensor is connected correctly. Unplug and reconnect it. 4) If the connection is OK, replace the tray insertion sensor(0604–001393). 5) If the problem persists, replace the HCF PBA(JC92-02738B).

Error code:	H1-2330
Description:	Tray Failure: #H1-2330. Check tray 3 connection & turn off then on. Call for service if the problem persists
Causes:	A communication error between the optional tray and the main machine has occurred.
Remedy:	1) Turn the machine off. 2) Remove the Rear Cover. 3) Check the connection of HCF PBA. If the interface connector is defective, replace it. 4) If the problem persists, replace the HCF PBA.

Error code:	H1-2351, H1-2352
Description:	Paper is low in Tray 3. Load paper. Paper is empty in Tray 3. Load paper.
Causes:	Paper in the HCF tray is less than 10% of specification. / The photo sensor is defective.
Remedy:	1) Remove HCF tray. Load the paper in HCF tray. 2) If paper is loaded but error message has not disappeared, check the following. a) Remove the HCF pick up unit. b) Check if the photo sensor in the HCF pick up unit is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-04399A) is defective, replace it.

Error code:	H1-2353
Description:	Tray Failure: #H1-2353. Pull tray 3 out and insert it. Call for service if the problem persists
Causes:	The paper is not fed from HCF tray.
Remedy:	1) Remove and insert HCF tray correctly. 2) Turn the machine off then on. 3) If the problem persists, turn the machine off. 4) Remove the Rear Cover. 5) Check if the connection between the HCF pick up drive unit and HCF PBA is correct. 6) If the connection is OK, replace the HCF pick up drive unit(JC93-01115A). 7) If the problem persists, check the following. a) Remove the HCF pick up unit. b) Check if the photo sensor in the HCF pick up unit is contaminated, clean it. c) If the photo sensor(0604-001393) is defective, replace it.

Error code:	H1-4411, H1-4412, H1-4413
Description:	Paper jam in Tray 4. Paper jam in Tray 5.
Causes:	Paper jam has occurred in LCT. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor is defective.)
Remedy:	1) Open the LCT Top Cover. Remove the jammed paper. And, close the LCT Top Cover. 2) If this jam error occurs frequently, check the rollers below. a) Open the LCT Top Cover. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93–01091A). 3) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the LCT pick up unit. Check if the feed sensor cable is connected correctly. b) Check if the sensor cable on LCT board is connected correctly. c) If the connection is OK, replace the feed sensor(0604-001490). d) Check if the sensor and actuator are assembled correctly. e) Install the LCT pick up unit. 4) Check the LCT feed motor and pick-up motor. a) Check if the LCT feed motor and pick-up motor cables are connected correctly. b) If the connection is OK, replace the LCT feed drive unit(JC93-01112A).

Error code:	H1-4417, H1-4418
Description:	Paper jam in Tray 4. Paper jam in Tray 5.
Causes:	Paper jam has occurred in LCT. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor is defective.)
Remedy:	1) Open the LCT Top Cover. Remove the jammed paper. And, close the LCT Top Cover. 2) If this jam error occurs frequently, check the rollers below. a) Open the LCT Top Cover. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93–01091A). 3) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the LCT pick up unit. Check if the feed sensor cable is connected correctly. b) Check if the sensor cable on LCT board is connected correctly. c) If the connection is OK, replace the feed sensor(0604-001490). d) Check if the sensor and actuator are assembled correctly. e) Install the LCT pick up unit. 4) Check the LCT feed motor and pick-up motor. a) Check if the LCT feed motor and pick-up motor cables are connected correctly. b) If the connection is OK, replace the LCT feed drive unit(JC93-01112A).

Error code:	H1-4420, H1-4520
Description:	Tray 4 door is open. Close it Tray 5 door is open. Close it
Causes:	LCT Top Cover is open. / I/L-Switch harness or connector is defective.
Remedy:	1) Open and close the LCT Top Cover correctly. 2) If the problem persists, check the following. a) Check if I/L-Switch(Top Door Open Switch)(JC39-02346A) is not operating normally. If it is defective, replace it. b) If the Top Door Open Switch is OK, replace the LCT PBA(JC92-02738C).

Error code:	H1-4422, H1-4522
Description:	Tray 4 cassette is pulled out. Insert it properly. Tray 5 cassette is pulled out. Insert it properly.
Causes:	LCT is pulled out or installation detect sensor is not connected or broken.
Remedy:	1) Detach and Attach the LCT 2) If the problem persists, detach LCT and check inside machine. 3) Remove the Front Cover and Rear Cover. Check the connection of the installation detect sensors. And, unplug and reconnect it. 4) If the connection is OK, replace the installation detect sensor (0604-01393). 5) If the problem persists, replace the LCT PBA (JC92–02738C).

Error code:	H1-4430, H1-4530
Description:	Tray Failure: #H1-4430. Check tray 4 connection Tray Failure: #H1-4530. Check tray 5 connection
Causes:	A communication error between the LCT and the main machine has occurred.
Remedy:	1) Turn the machine off. 2) Remove the LCT Cover-Right and LCT Cover-Rear. 3) Check the connection of LCT PBA. If the interface connector(JC39–02294A) is defective, replace it. 4) If the problem persists, replace the LCT PBA.

Error code:	H1-4451, H1-4452
Description:	Paper is low in Tray 4. Load paper. / Paper is empty in Tray 4. Load paper. Paper is low in Tray 4. Load paper. / Paper is empty in Tray 4. Load paper.
Causes:	Paper in the LCT is less than 20% of specification. / The photo sensor is defective.
Remedy:	1) Open the LCT Top Cover. Load the paper in LCT. 2) If paper is loaded but error message has not disappeared, check the following. a) Remove the LCT pick up unit. b) Check if the photo sensor in the LCT pick up unit1 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-04276A) is defective, replace it.

Error code:	H1-4453, H1-4553
Description:	Input System Failure #H1-4453 : Pull Tray 4 out and insert it. Input System Failure #H1-4553 : Pull Tray 5 out and insert it.
Causes:	The paper is not fed from the LCT.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, turn the machine off. 3) Remove the Cover-Right and Cover-Rear after removing 16 screws. 4) Check if the connection between the LCT pick up drive and LCT PBA is correct. 5) If the connection is OK, replace the drive unit(JC93–01112A). 6) If the problem persists, check the following. a) Remove the LCT pick up unit. b) Check if the photo sensor in the LCT pick up unit is contaminated, clean it. c) If the photo sensor(0604-001393) is defective, replace it.

Error code:	H1-4511, H1-4512, H1-4513
Description:	Paper jam in Tray 4. Paper jam in Tray 5.
Causes:	Paper jam has occurred in LCT. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor is defective.)
Remedy:	1) Open the LCT Top Cover. Remove the jammed paper. And, close the LCT Top Cover. 2) If this jam error occurs frequently, check the rollers below. a) Open the LCT Top Cover. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93–01091A). 3) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the LCT pick up unit. Check if the feed sensor cable is connected correctly. b) Check if the sensor cable on LCT board is connected correctly. c) If the connection is OK, replace the feed sensor(0604-001490). d) Check if the sensor and actuator are assembled correctly. e) Install the LCT pick up unit. 4) Check the LCT feed motor and pick-up motor. a) Check if the LCT feed motor and pick-up motor cables are connected correctly. b) If the connection is OK, replace the LCT feed drive unit(JC93-01112A).

Error code:	H1-4517, H1-4518
Description:	Paper jam in Tray 4. Paper jam in Tray 5.
Causes:	Paper jam has occurred in LCT. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor is defective.)
Remedy:	1) Open the LCT Top Cover. Remove the jammed paper. And, close the LCT Top Cover. 2) If this jam error occurs frequently, check the rollers below. a) Open the LCT Top Cover. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93–01091A). 3) If pick up/ reverse/ forward rollers have no problem, check the following. a) Remove the LCT pick up unit. Check if the feed sensor cable is connected correctly. b) Check if the sensor cable on LCT board is connected correctly. c) If the connection is OK, replace the feed sensor(0604-001490). d) Check if the sensor and actuator are assembled correctly. e) Install the LCT pick up unit. 4) Check the LCT feed motor and pick-up motor. a) Check if the LCT feed motor and pick-up motor cables are connected correctly. b) If the connection is OK, replace the LCT feed drive unit(JC93-01112A).

Error code:	H1-4551, H1-4552
Description:	Paper is low in Tray 4. Load paper. / Paper is empty in Tray 4. Load paper. Paper is low in Tray 4. Load paper. / Paper is empty in Tray 4. Load paper.
Causes:	Paper in the LCT is less than 20% of specification. / The photo sensor is defective.
Remedy:	1) Open the LCT Top Cover. Load the paper in LCT. 2) If paper is loaded but error message has not disappeared, check the following. a) Remove the LCT pick up unit. b) Check if the photo sensor in the LCT pick up unit1 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-04276A) is defective, replace it.

Error code:	H1-5323
Display:	Tray door is open. Close the door
Description:	Tray door is open. Close the door
Causes:	DCF Takeaway-Cover is open. / I/L-Switch harness or connector is defective.
Remedy:	1) Open and close the DCF Take away-Cover correctly. 2) If the problem persists, check the following. a) Check if I/L-Switch(HARNESS-DCF COVER OPEN)(JC39–01696A) is not operating normally. If it is defective, replace it. b) If the I/L Switch is OK, replace the DCF board(JC92–02453A).

Error code:	H1-5330
Display:	DCF Failure #H1-5330. Check internal DCF connection.
Description:	DCF Failure #H1-5330. Check internal DCF connection.
Causes:	A communication error between the optional tray and the main machine has occurred.
Remedy:	1) Lift up and release the DCF unit from the machine. 2) Remove the Bracket Rear Cover after removing 5 screws. 3) Check if the interface connector is connected to the DCF board. If the interface connector(JC39–01690A) is defective, replace it. 4) If the problem persists, replace the DCF board.

Error code:	M1-1113
Display:	SMART PANEL:Paper jam in tray 1.
Description:	Paper jam in Tray 1.
Causes:	Paper jam has occurred in tray1.
Remedy:	1) Open the side cover and check if a foreign substance or paper is jammed inside the machine. 2) Remove tray1 and remove the jammed paper. 3) If this jam error occurs frequently, check the rollers of the pick up unit1. a) Remove tray1 and tray2. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller. 4) If the problem persists, check the pick-up unit1. a) Check if the pre-feed sensor is connected correctly. If the sensor is defective, replace it. b) If there is any defective part in pick-up unit 1, replace it or pick up unit 1. 5) If the problem persists, replace the pickup drive unit 1.

Error code:	M1-1211, M1-1213
Description:	Paper jam in Tray 2.
Causes:	Paper jam has occurred in tray2.
Remedy:	1) Open the side cover and check if a foreign substance or paper is jammed inside the machine. 2) Remove tray2 and remove the jammed paper. 3) If this jam error occurs frequently, check the rollers of the pick up unit2. a) Remove tray1 and tray2. b) Check if the pick up/ reverse/ forward rollers are assembled correctly. c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller. 4) If the problem persists, check the pick-up unit2. a) Check if the pre-feed sensor is connected correctly. If the sensor is defective, replace it. b) If there is any defective part in pick-up unit 2, replace it or pick up unit 2. 5) If the problem persists, check the followings. a) Enter SVC mode, Execute Feed sensor test. • Check a connected harness between Feed sensor and main board. • If no matter at harness, Please replace Feed sensor. b) If the feed sensor works, check a Pick up/Feed drive unit at SVC mode. i) Check the connected harness at drive unit. ii) If the harness is OK, please replace a drive unit.

Error code:	M1-1610, M1-1613
Description:	Paper jam in MP Tray.
Causes:	Paper jam has occurred in MP tray.
Remedy:	1) Open the side cover. Remove the jammed paper from the MP tray. 2) If this jam error occurs frequently, check the rollers of the MP unit. a) Check if MP pick up/ reverse/ forward rollers are assembled correctly. b) If the MP pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller. 3) If the problem persists, check if the MP solenoid operates correctly. a) Enter SVC mode. Execute MP solenoid test. b) If the MP solenoid operation is abnormal, check the harness connection of MP unit. c) If the harness has no defects, replace the MP solenoid. 4) If the problem persists, please check the followings. a) Enter SVC mode. Execute the regi sensor test. i) If the Regi sensor doesn’t work, check below. • Check the harness connection between Regi sensor and main board. • If the harness connection is OK, replace the Regi sensor. ii) If the Regi sensor works normally, check the Feed/MP drive unit at SVC mode. • Check the harness connection of the Feed/MP drive unit. • If the harness connection is OK, replace the Feed/MP drive unit.

Error code:	M1-3122
Display:	Tray 1 cassette is pulled out. Insert it properly.
Description:	Tray 1 cassette is pulled out. Insert it properly.
Causes:	Tray 1 is pulled out or the auto size sensor connector is not connected or broken.
Remedy:	1) Remove and insert Tray1 correctly. 2) If Tray1 is not locked or pulled out without holding the locking lever, remove Tray1. 3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it. 4) If the problem persists, check that the auto size sensor is connected properly. 5) If the problem persists, replace the main board(JC92–02452A).

Error code:	M1-3222
Display:	Tray 2 cassette is pulled out. Insert it properly.
Description:	Tray 2 cassette is pulled out. Insert it properly.
Causes:	Tray 2 is pulled out or the auto size sensor connector is not connected or broken.
Remedy:	1) Remove and insert Tray2 correctly. 2) If Tray2 is not locked or pulled out without holding the locking lever, remove Tray2. 3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it. 4) If the problem persists, check that the auto size sensor is connected properly. 5) If the problem persists, replace the main board(JC92–02452A).

Error code:	M1-4111
Display:	Input System Failure #M1-4111 : Pull Tray 1 out and insert it.
Description:	Input System Failure #M1–4111 : Pull Tray 1 out and insert it.
Causes:	The paper is not fed from tray1.
Remedy:	1) Remove tray1 and re-install it. 2) If the problem persists, turn the machine off then on. 3) Enter SVC mode. Execute pickup motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0370) 4) If the pick up motor operation is abnormal, turn the machine off. 5) Remove the rear cover. 6) Check if the connection between pickup drive unit1 and main board is secure. 7) If the connection is OK, replace the pickup drive unit(JC93-00442A). 8) If the problem persists, check the pickup unit1. a) Check if the photo sensor in the pickup unit1 is defective. b) If the sensor(0604–001393) is defective, replace it.

Error code:	M1-4211
Display:	Input System Failure #M1-4211 : Pull Tray 2 out and insert it.
Description:	Input System Failure #M1-4211 : Pull Tray 2 out and insert it.
Causes:	The paper is not fed from tray2.
Remedy:	1) Remove tray2 and re-install it. 2) If the problem persists, turn the machine off then on. 3) Enter SVC mode. Execute pickup motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0380) 4) If the pick up motor operation is abnormal, turn the machine off. 5) Remove the rear cover. 6) Check if the connection between pickup drive unit2 and main board is secure. 7) If the connection is OK, replace the pickup drive unit(JC93-00442A). 8) If the problem persists, check the pickup unit2. a) Check if the photo sensor in the pickup unit2 is defective. b) If the sensor(0604–001393) is defective, replace it.

Error code:	M1-5111, M1-5112
Display:	Paper is low in Tray 1. Load paper. Paper is empty in Tray 1. Load paper.
Description:	Paper is low in Tray 1. Load paper. Paper is empty in Tray 1. Load paper.
Causes:	Paper in the tray1 is less than 10%. / The photo sensor is defective.
Remedy:	1) Remove tray 1. Load paper in the tray. And insert tray 1. 2) If paper is loaded but error message has not disappeared, check the following: a) Turn the machine off. Open the Side Cover. b) Remove Pick-Up Unit1. c) If the photo sensor is contaminated, clean it. d) If the photo sensor is defective, replace it(0604–001393). e) If the actuator is defective, replace it(JC66-03199A).

Error code:	M1-5113, M1-5120
Description:	Paper is low in Tray 1. Load paper. Paper is empty in Tray 1. Load paper.
Causes:	Paper in the tray1 is less than 10%. / The photo sensor is defective.
Remedy:	1) Remove tray 1. Load paper in the tray. And insert tray 1. 2) If paper is loaded but error message has not disappeared, check the following: a) Turn the machine off. Open the Side Cover. b) Remove Pick-Up Unit1. c) If the photo sensor is contaminated, clean it. d) If the photo sensor is defective, replace it(0604–001393). e) If the actuator is defective, replace it(JC66-03199A).

Error code:	M1-5211, M1-5212
Display:	Paper is low in Tray 2. Load paper. Paper is empty in Tray 2. Load paper.
Description:	Paper is low in Tray 2. Load paper. Paper is empty in Tray 2. Load paper.
Causes:	Paper in the tray is less than 10% of specification. / The photo sensor is defective.
Remedy:	1) Remove tray 2. Load paper in the tray, and insert the tray 2. 2) If paper is loaded but error message has not disappeared, check the following : a) Turn the machine off. Open the Side Cover. b) Remove Pick-Up Unit2. c) If the photo sensor is contaminated, clean it. d) If the photo sensor is defective, replace it(0604–001393). e) If the actuator is defective, replace it(JC66-03199A).

Error code:	M1-5612
Display:	Paper is empty in MP Tray. Load paper.
Description:	Paper is empty in MP Tray. Load paper.
Causes:	Paper in the MP tray is less than 10%. / The photo sensor is defective.
Remedy:	1) Load the paper in the MP tray. 2) If paper is loaded but error message has not disappeared, check the following : a) If the photo sensor is contaminated, clean it. b) If the photo sensor is defective, replace it(0604–001393). c) If the actuator is defective, replace it(JC66-03217A).

Error code:	M2-1114, M2-1117
Description:	Paper jam inside of machine Paper jam at the bottom of duplex path
Causes:	Paper jam has occurred inside the machine.
Remedy:	• M2–1114 : The paper has not left from the feed sensor within the specified time. • M2-1117 : The paper passed duplex path has not reached the feed sensor within the specified time. 1) Open the side cover. Remove the jammed paper. 2) If jammed paper occurs continually, check the following. a) Enter SVC mode. Execute the feed 1 sensor test. b) Check connection between the feed 1 sensor and main board. c) If the connection is OK, replace the feed 1 sensor. d) If the feed 1 sensor is normal, check the feed motor. e) Execute feed motor test. f) Check if the feed motor cable is connected correctly. g) If the connection is OK, replace the feed/MP drive unit.

Error code:	M2-1211, M2-1213, M2-1214
Display:	Paper jam inside of machine.
Description:	Paper jam inside of machine.
Causes:	Paper jam has occurred inside the machine. (Regi. roller drive is defective / Regi. sensor is defective.) • M2–1211 : When the machine is warming-up, jammed paper inside machine is detected. • M2–1213 : The leading edge of the paper has not reached the regi. sensor within the specified time. • M2-1214 : The paper has not left from the regi. sensor within the specified time.
Remedy:	1) Open the side cover. Remove the jammed paper. 2) If jammed paper occurs continually, check the following. a) Enter SVC mode. Execute Regi. motor test. If the motor operation is normal, go to step d). b) Remove the rear cover. Check if the Regi/MP motor cable is connected correctly. c) If the connection is OK, replace the Regi./MP drive unit(JC93-00443A). d) If the motor operation is normal, check the regi. sensor. e) If the sensor operation is abnormal, check the harness. f) If the connection is OK, replace the regi. sensor (0604-001381).

Error code:	M2-1331, M2-1332
Description:	Paper jam inside of machine Paper jam at the top of duplex path
Causes:	Paper jam has occurred inside the machine.
Remedy:	• M2-1331 : Paper is detected by the fuser out JAM sensor. • M2-1332 : Paper has not reached the fuser out JAM sensor within the specified time. • M2-1333 : Paper escaped from Regi sensor has reached to the fuser out JAM sensor faster than the specified time. • M2–1334 : The paper has not left from the fuser out JAM sensor within the specified time. 1) Open the side cover. Remove jammed paper. 2) If the problem persists, check the followings: a) Enter SVC mode, execute the fuser out sensor test. i) If the sensor does not work, check below. • Check the harness connection between fuser out sensor and main board. • If the harness connection is OK, replace the fuser out sensor. ii) If the sensor works normally, check the Regi/OPC/Fuser/Exit drive unit at SVC mode. • Check the harness connection of Regi/OPC/Fuser/Exit drive unit. • If the harness connection is OK, replace the corresponding drive unit. (Regi/OPC drive is applied in case M2–1332)

Error code:	M2-1333, M2-1334
Description:	Paper jam inside of machine Paper jam at the top of duplex path
Causes:	Paper jam has occurred inside the machine.
Remedy:	• M2-1331 : Paper is detected by the fuser out JAM sensor. • M2-1332 : Paper has not reached the fuser out JAM sensor within the specified time. • M2-1333 : Paper escaped from Regi sensor has reached to the fuser out JAM sensor faster than the specified time. • M2–1334 : The paper has not left from the fuser out JAM sensor within the specified time. 1) Open the side cover. Remove jammed paper. 2) If the problem persists, check the followings: a) Enter SVC mode, execute the fuser out sensor test. i) If the sensor does not work, check below. • Check the harness connection between fuser out sensor and main board. • If the harness connection is OK, replace the fuser out sensor. ii) If the sensor works normally, check the Regi/OPC/Fuser/Exit drive unit at SVC mode. • Check the harness connection of Regi/OPC/Fuser/Exit drive unit. • If the harness connection is OK, replace the corresponding drive unit. (Regi/OPC drive is applied in case M2–1332)

Error code:	M2-2111, M2-2112, M2-2113
Description:	Paper jam inside of machine Paper jam at the top of duplex path
Causes:	Paper jam has occurred in duplex path.
Remedy:	1) Open the side cover. Remove jammed paper. 2) If the problem persists, check the following: a) Enter SVC mode. Execute the Duplex1/Duplex2 sensor test. i) If the sensor does not work, check the followings. • Check the harness connection between Duplex1/Duplex2 sensor and main board. • If the harness connection is OK, replace the Duplex1/Duplex2 sensor. ii) If the sensor works normally, check the 2nd Exit/Duplex1/Duplex2 drive unit at SVC mode. • Check the harness connection of 2nd Exit/Duplex1/Duplex2 drive unit • If the harness connection is OK, replace the corresponding drive unit.

Error code:	M2-2114, M2-2311
Description:	Paper jam inside of machine Paper jam at the top of duplex path
Causes:	Paper jam has occurred in duplex path.
Remedy:	1) Open the side cover. Remove jammed paper. 2) If the problem persists, check the following: a) Enter SVC mode. Execute the Duplex1/Duplex2 sensor test. i) If the sensor does not work, check the followings. • Check the harness connection between Duplex1/Duplex2 sensor and main board. • If the harness connection is OK, replace the Duplex1/Duplex2 sensor. ii) If the sensor works normally, check the 2nd Exit/Duplex1/Duplex2 drive unit at SVC mode. • Check the harness connection of 2nd Exit/Duplex1/Duplex2 drive unit • If the harness connection is OK, replace the corresponding drive unit.

Error code:	M2-2312, M2-2314
Description:	Paper jam inside of machine Paper jam at the top of duplex path
Causes:	Paper jam has occurred in duplex path.
Remedy:	1) Open the side cover. Remove jammed paper. 2) If the problem persists, check the following: a) Enter SVC mode. Execute the Duplex1/Duplex2 sensor test. i) If the sensor does not work, check the followings. • Check the harness connection between Duplex1/Duplex2 sensor and main board. • If the harness connection is OK, replace the Duplex1/Duplex2 sensor. ii) If the sensor works normally, check the 2nd Exit/Duplex1/Duplex2 drive unit at SVC mode. • Check the harness connection of 2nd Exit/Duplex1/Duplex2 drive unit • If the harness connection is OK, replace the corresponding drive unit.

Error code:	M3-1411, M3-1412
Description:	Paper jam in exit area. Check whether the pieces of paper remain in the paper path
Causes:	Paper jam has occurred around the fuser unit.(Job separator connection is defective. / Actuator-Exit is defective.)
Remedy:	1) Open the side cover. Remove the jammed paper. 2) If the problem persists, check the following: a) Remove the exit unit. b) Check if the return sensor is connected correctly. If the connection is OK, replace the sensor. c) Check if the return sensor actuator is broken or deformed. If necessary, reassemble or replace it. d) Check if the exit gate solenoid connected correctly. If the connection is OK, replace the solenoid. e) If the problem persists, replace the fuser unit.

Error code:	M3-1413, M3-1414
Display:	Paper jam in exit area.
Description:	Paper jam has occurred around the fuser unit.(Job separator connection is defective. / Actuator-Exit is defective.)
Causes:	Paper jam has occurred around the fuser unit.(Job separator connection is defective. / Actuator-Exit is defective.)
Remedy:	1) Open the side cover. Remove the jammed paper. 2) If the problem persists, check the following. a) Open the side cover. Check if the connector is connected properly. b) Remove the JOB-SEPARATOR. Check if the photo sensor is assembled correctly. c) Check if ACTUATOR-EXIT is assembled correctly. If the ACTUATOR-EXIT (JC66-02533A) is deformed or broken, replace it. d) If the photo sensor(0604-001393) is defective, replace it.

Error code:	M3-2230, M3-2430
Display:	Output tray is full. Remove printed media.
Description:	Output tray is full. Remove printed media.
Causes:	There is too much paper in output bin tray or inner tray. • M3-2230 : There is too much paper in output bin tray. • M3-2430 : There is too much paper in inner tray.
Remedy:	1) Remove the paper from output bin tray or inner tray. 2) If this error ccurs continually, check the following. a) Check if the bin-full sensor and actuator is assembled correctly. b) Check if the bin-full sensor(0604–001393) is defective.

Error code:	S1-1113
Display:	Video System Failure #S1-1113: Turn off then on.
Description:	Video System Failure #S1-1113: Turn off then on.
Causes:	The system has some problems due to CPU overheating.
Remedy:	1) Turn the machine off. 2) Wait until the machine is cool, and then turn the machine on. 3) If the problem persists, turn the machine off again. 4) Remove the rear cover. 5) Replace the main board(JC92-02742A). 6) Assemble the rear cover. Turn the machine on.

Error code:	S1-1313
Display:	The clock became initial time. Set a time again.
Description:	The clock became initial time. Set a time again.
Causes:	Saved time is invalid
Remedy:	1) Set up the time and reboot the machine. a) Select “Machine Setup” on touch screen. b) Select “General Setting”. c) Select “Date and Time” and set the time. 2) If the problem persists, check the following. a) Remove the rear cover. b) Remove the fax holder from the main board. c) Measure the voltage of the battery. If the battery is normal, the measured value is over 3V. 3) If the battery is normal, replace the main board(JC92-02742A).

Error code:	S1-1411, S1-1413
Display:	Video System Failure #S1-1411: Turn off then on. Video System Failure #S1-1413: Turn off then on.
Description:	SPGPv4-Chip is not working.
Causes:	Video chip in main board is defective.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, replace the main board(JC92-02452A).

Error code:	S1-2111
Display:	Video System Failure #S1-2111: Turn off then on.
Description:	Video System Failure #S1-2111: Turn off then on.
Causes:	The machine can’t detect memory during booting.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, turn the machine off again. 3) Remove the rear cover. 4) Replace the main board(JC92-02742A). NOTE Insert the MSOK to the new main board. 5) Assemble the rear cover. Turn the machine on.

Error code:	S1-2433, S1-2443, S1-2444
Description:	HDD System Failure #S1-2433: Turn off then on. HDD System Failure #S1-2443: Turn off then on. HDD System Failure #S1-2444: Turn off then on.
Causes:	HDD partition is full or corrupted.
Remedy:	1) Enter SVC mode. Select “System Recovery” in Service Function menu. 2) Execute hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59–00035A).

Error code:	S1-2434, S1-2435, S1-2436
Description:	HDD Error #S1-2434. Check users guide. HDD Error #S1-2435. Check users guide. HDD Error #S1-2436. Check users guide.
Causes:	HDD partition or memory is full. • S1-2434 : Addresses in Address book / User data in User profile • S1-2435 : Documents in Document box / Jobs in Secure job list / Fonts / Forms • S1-2436 : System Logs • S1-2437/3438/3439 : Printing Error / No Paper in Tray
Remedy:	1) Enter SVC mode. Select “Hard Disk Maintenance” in Service Function menu. 2) Execute hard disk format. 3) If the problem persists, replace the HDD(JC59–00035A).

Error code:	S1-2437, S1-2438, S1-2439
Description:	HDD Error #S1-2437. Check users guide. HDD Error #S1-2438. Check users guide. HDD Error #S1-2439. Check users guide.
Causes:	HDD partition or memory is full. • S1-2434 : Addresses in Address book / User data in User profile • S1-2435 : Documents in Document box / Jobs in Secure job list / Fonts / Forms • S1-2436 : System Logs • S1-2437/3438/3439 : Printing Error / No Paper in Tray
Remedy:	1) Enter SVC mode. Select “Hard Disk Maintenance” in Service Function menu. 2) Execute hard disk format. 3) If the problem persists, replace the HDD(JC59–00035A).

Error code:	S1-2445, S1-2446, S1-2447
Description:	HDD System Failure #S1-2445: Turn off then on. HDD System Failure #S1-2446: Turn off then on. HDD System Failure #S1-2447: Turn off then on.
Causes:	HDD partition is full or corrupted.
Remedy:	1) Enter SVC mode. Select “System Recovery” in Service Function menu. 2) Execute hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59–00035A).

Error code:	S1-2448, S1-2449
Description:	HDD System Failure #S1-2448: Turn off then on. HDD System Failure #S1-2449: Turn off then on.
Causes:	HDD partition is full or corrupted.
Remedy:	1) Enter SVC mode. Select “System Recovery” in Service Function menu. 2) Execute hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD(JC59–00035A).

Error code:	S1-2510, S1-2521
Description:	MSOK System Failure #S1-2510: Turn off then on. MSOK Failure: #S1-2521. Call for service
Causes:	MSOK is not installed properly. / MSOK is defective.
Remedy:	1) Remove the rear cover. 2) Check if the MSOK is inserted correctly. Remove and reinstall it. 3) If the problem persists, replace the main board.

Error code:	S1-3110
Description:	Video System Failure #S1-3110: Turn off then on.
Causes:	The main board is defective.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, turn the machine off again. 3) Replace the main board(JC92-02742A). 4) Turn the machine on.

Error code:	S1-4111
Display:	Video System Failure #S1-4111: Turn off then on.
Description:	Video System Failure #S1-4111: Turn off then on.
Causes:	The main board can’t send the data through the network channel.
Remedy:	1) Check if the green LED of the network port is on. 2) If not, unplug and reconnect the network cable. 3) If the problem persists, replace the main board(JC92-02742A).

Error code:	S1-4311
Display:	Video System Failure #S1-4311: Turn off then on.
Description:	Video System Failure #S1-4311: Turn off then on.
Causes:	The USB device chip is defective.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, turn the machine off again. 3) Replace the OPE hub board. 4) Turn the machine on.

Error code:	S1-5521
Display:	FDI device is not installed. Install the device.
Description:	The machine can’t detect the FDI device.
Causes:	FDI device was removed.
Remedy:	1) Install the FDI device. 2) If the FDI device is already installed, update the firmware for main board. 3) Check the connection between FDI device and main board. a) Remove the rear cover. b) Check the connection between FDI unit and mainboard connection. 4) If FDI unit has problem, replace FDI unit(CLX-KIT10). 5) If the problem persists, replace the main board(JC92-02452A).

Error code:	S2-1211, S2-2311, S2-3110
Description:	Engine System Failure: #S2-1211. Turn off then on Engine System Failure: #S2-2311. Turn off then on Engine System Failure: #S2-3110. Turn off then on
Causes:	The main board is defective. • Power chip error • EEPROM detection error • Communication error
Remedy:	1) Turn the machine off then on. 2) If the problem persists, turn the machine off again. 3) Replace the main board(JC92-02742A). 4) Turn the machine on.

Error code:	S2-3114
Display:	Engine System Failure #S2-3114: Turn off then on.
Description:	Engine System Failure #S2-3114: Turn off then on.
Causes:	ACR error has occurred.
Remedy:	1) Execute “ACR calibration” manually. (Machine Setup > General Settings > Image Management > Auto Color Registration) 2) Clean the ACR sensor. 3) If the problem persists, replace the main board(JC92-02742A).

Error code:	S2-33xx, S2-34xx
Description:	Wait delay time for lower fixing temperature… Supplying and mixing toner to xxxx developer unit. Please wait… Calibrating xxxx image density. Please wait...
Causes:	These error show the engine status.
Remedy:	1) Wait until error will be disappeared.

Error code:	S2-4210
Display:	Front door is open. Close it.
Description:	Front door is open. Close it.
Causes:	Front cover or Side cover is opened.
Remedy:	1) Close the front cover correctly. 2) Check if the cover open sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it.

Error code:	S2-4410
Display:	Right door is open. Close it.
Description:	Right door is open. Close it.
Causes:	Front cover or Side cover is opened.
Remedy:	1) Close the side cover correctly. 2) Check if the cover open sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it.

Error code:	S2-5111, S2-5112, S2-5120
Description:	Failed to adjust the color registration
Causes:	ACR execution is failed.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, check the followings. • Check if the ACR sensor is contaminated or defective. Clean the ACR sensor or replace it. • Remove and reinstall the ITB unit. If the problem persists, replace the ITB unit.

Error code:	S2-5131, S2-5132, S2-5133
Description:	Failed to adjust the color registration
Causes:	ACR execution is failed.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, check the followings. • Check if the ACR sensor is contaminated or defective. Clean the ACR sensor or replace it. • Remove and reinstall the ITB unit. If the problem persists, replace the ITB unit.

Error code:	S2-5135, S2-5136, S2-5161
Description:	Failed to adjust the color registration
Causes:	ACR execution is failed.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, check the followings. • Check if the ACR sensor is contaminated or defective. Clean the ACR sensor or replace it. • Remove and reinstall the ITB unit. If the problem persists, replace the ITB unit.

Error code:	S2-5164, S2-5210, S2-5240
Description:	Failed to adjust the color registration
Causes:	ACR execution is failed.
Remedy:	1) Turn the machine off then on. 2) If the problem persists, check the followings. • Check if the ACR sensor is contaminated or defective. Clean the ACR sensor or replace it. • Remove and reinstall the ITB unit. If the problem persists, replace the ITB unit.

Error code:	S3-3121
Display:	Scanner Locked
Description:	CIS unit in the scanner does not move.
Causes:	Scanner lock error has occurred. CIS does not move.
Remedy:	1) Check if the CIS unit moves when turning the machine off then on. 2) Check if the CIS cable is connected correctly. Reconnect it. 3) If the CIS unit is defective, replace it. 4) Check if there is any defective part in the scanner. Find and replace it. 5) If the problem persists, replace the main board.

Error code:	S3-3211
Display:	Scan System Failure #S3-3211: Turn off then on.
Description:	Scan System Failure #S3-3211: Turn off then on.
Causes:	ADF is not connected or communication error occurs with CIP6 board.
Remedy:	1) Turn the machine off then on. If the problem persists, check the following: 2) Turn the machine off again. 3) Remove the scan rear cover. Check if the connector on scan joint board is connected correctly. 4) Remove the ADF rear cover. Check if the connector on ADF board is connected correctly. 5) If the connection is OK, replace the ADF board.

Error code:	S4-3131
Description:	There has been a problem with fax modem card(Line 1). Install again. Call for service if the problem persists
Causes:	1st Fax card is not installed properly. / Fax card is defective.
Remedy:	1) Remove and reinstall the 1st fax card. 2) If the 1st fax card is defective, replace it.

Error code:	S4-3132
Description:	There has been a problem with fax modem card(Line 1). Install again. Call for service if the problem persists
Causes:	2nd Fax card is not installed properly. / Fax card is defective.
Remedy:	1) Remove and reinstall the 2nd fax card. 2) If the 2nd fax card is defective, replace it.

Error code:	S5-311x
Description:	UI System Failure #S5-311x:Turn off then on.
Causes:	USB connection between main board and OPE has some problem. • S5-3111 : The UI can display messages, but data communication with the video/main board is unavailable. NOTE S5-3114~3117 are the sub errors of the S5-3111. These occurs with S5-3111. - S5-3114 : USB hub controller on Main Board is not working - S5-3115 : There is a USB hub board, but the board can’t be recognized. - S5-3116 : System can recognize USB hub board but, it can’t recognize OPE(UI Board) through USB. - S5-3117 : Bad USB device is connected then it can’t recognize OPE(UI Board). Status: WIFI or NFC option kit connects through usb • S5-3112 : The video board cannot communicate with the UI board. • S5-3113 : A critical error where the set malfunctions due to a problem in HDD may occur.
Remedy:	1) Turn off and turn on. And check if the problem disappears. a) If yes, go to step 2)-a). b) If no, go to step 2)-b). 2) Check the following procedure. a) Print the Error Information Report. . Service Mode - General - Print Reports - Error Information . Check the error code which is printed on the report. - If S5-3111 has occurred, go to step 4). - If S5-3112 has occurred, go to step 5)-c). - If S5-3113 has occurred, go to step 5)-d). b) Enter into System Recovery Mode. • How to enter System Recovery Mode : Turn on the machine with side cover open and power button on OPE is pressed state. • Check if entering System Recovery Mode is possible or not. - If entering System Recovery Mode is successful, go to step 3). - If entering System Recovery Mode fails, go to step 5)-c). 3) Execute the System Recovery. • Insert USB memory stick which has recovery one rom and execute recovery(HDD format). • Check if the problem disappears after system recovery(format complete). - If yes, go to step 4). - If no, go to step 5)-d). 4) Execute the firmware update. • Check if the problem disappears after one rom update. - If the problem disappears, go to step 5)-a). - If the problem happens sometimes, go to step 5)-b). 5) Check the following procedure. a) No more action is required because machine is recovered from S5-3111 error state. Please monitor the machine if S5-3111 happens again. b) Detailed analysis is required. Please capture the log and send it to development team in HQ. c) It seems that there is some critical issue in the USB connection between main board and OPE. Please try below steps. i) If WiFi module is installed, replace WiFi module with new one. ii) Check USB cable state between main board and OPE. iii) Replace the main board with new one. iv) Replace the OPE board with new one. d) It seems that HDD or main board has some problem. Please replace HDD or main board with new one and check if the problem disappears.

Error code:	S6-3113, S6-3122
Description:	Network Failure: #S6-3113. Turn off then on. Call for service if the problem persists Network cable is disconnected. Check it.
Causes:	Network PHY chip is defective./ Network cable is disconnected.
Remedy:	1) Check if the green LED of the network port is on. 2) If not, unplug and reconnect the network cable. 3) If the problem persists, replace the main board.

Error code:	S6-3114
Description:	Network Failure: #S6-3114. Turn off then on. Call for service if the problem persists Network cable is disconnected. Check it.
Causes:	Network chip is defective.
Remedy:	1) Check the network cable connection. a) Remove and reconnect the network cable. b) Check if the network port LED is on. 2) Reinstall the network kit. 3) If the problem persists, replace the network kit. 4) If the problem persists, replace the main board.

Error code:	S6-3123, S6-3128
Display:	This IP address conflicts with that of other system. Check it. 802.1x authentication failed. Please Contact the System Administrator.
Description:	Network Problem: IP Conflict 802.1x Network Error
Causes:	IP address conflicts with that of other system.
Remedy:	1) Change the machine’s IP address. 2) Check the setting-up for 802.1x confirmation server.

Error code:	S7-2110
Display:	Fuser Failure: #S7-2110. Turn off then on
Description:	Fuser Failure: #S7-2110. Turn off then on
Causes:	Heater control relay is abnormal.
Remedy:	1) Turn the machine off. Re-install the fuser unit, then turn the machine on. 2) If the problem persists, replace the Fuser unit(110V : JC91-01158A, 220V : JC91-01157A).

Error code:	U1-2115
Display:	Fuser Unit Failure: #U1-2115. Turn off then on.
Description:	Fuser Unit Failure: #U1-2115. Turn off then on.
Causes:	The pressure control unit(Cam unit)of the fuser is abnormal.
Remedy:	1) Turn the machine off then open the side cover. 2) Remove and re-install the fuser unit, then turn the machine on. 3) If the problem persists, check the following : a) When the side-cover closes, check if the operation sound of the pressure control unit occurs. b) Check if the parts of the pressure control unit are abnormal. - Check if the shape of the CAM-REAR(JC66-03299A)) is broken. - Check if there are abnormal parts of the pressure control unit. c) Check if the fuser-motor is abnormal via SVC mode. 4) If the problem persists, replace the Fuser unit(110V : JC91-01158A, 220V : JC91-01157A). 5) If the problem persists, replace the pressure control unit or cam-motor or Main board(JC92-02742A).

Error code:	U1-2xxx
Description:	Fuser Unit Failure: #U1-2xxx Turn off then on
Causes:	The thermistor can’t measure temperature. The hear-roller will not heat-up. / Temperature of the fuser increases abnormally.
Remedy:	1) Remove the fuser unit. After opening the jam cover, check if jammed or wrapped paper is in the fuser unit. 2) Re-install the fuser unit, then turn the machine on. 3) If the problem persists, check the following : a) Check if the Halogen lamp (110V : 4713-001630 / 220V : 4713–001631) is broken or disconnected. b) Check if the AC connection of the Halogen lamp is disconnected or contaminated. c) Check if the thermostat(4712-001098) is disconnected. d) Check if the non-contact type thermistor(1404–001453)is broken. 4) If the problem persists, replace the Fuser unit(110V : JC91-01158A, 220V : JC91-01157A). 5) If the problem persists, replace the Main board(JC92-02742A) or FDB board(110V : JC44-00210A, 220V : JC44-00211A), SMPS(110V : JC44-00093C, 220V : JC44-00100C)

Error code:	U2-2113, U2-3114
Description:	Yellow LSU Failure: #U2-2113. Turn off then on Magenta LSU Failure: #U2-3114. Turn off then on
Causes:	Hsync signal of the LSU is abnormal.
Remedy:	1) Turn the machine off then on. Check for the LSU motor operation sound during warm-up. 2) Print a demo page to check that the machine operates normally. 3) If the problem persists, check the following : a) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable. Print a demo page to check that the machine operates normally. b) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable on main board. Print a demo page to check that the machine operates normally. c) If the LSU cable is defective, replace it. Check that the LSU motor makes a sound after turning the machine on. d) If the problem persists, replace the LSU.

Error code:	U2-4113, U2-5113
Description:	Cyan LSU Failure: #U2-4113. Turn off then on Black LSU Failure: #U2-5113. Please turn off then on
Causes:	Hsync signal of the LSU is abnormal.
Remedy:	1) Turn the machine off then on. Check for the LSU motor operation sound during warm-up. 2) Print a demo page to check that the machine operates normally. 3) If the problem persists, check the following : a) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable. Print a demo page to check that the machine operates normally. b) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable on main board. Print a demo page to check that the machine operates normally. c) If the LSU cable is defective, replace it. Check that the LSU motor makes a sound after turning the machine on. d) If the problem persists, replace the LSU.

Error code:	U2-6120, U2-6121
Description:	LSU Failure: #U2-612x. Please turn off then on
Causes:	LSU motor does not operate or it operates abnormally. Motor ready signal is abnormal.
Remedy:	1) Turn the machine off then on. Check for the LSU motor operation sound during warm-up. 2) Print a demo page to check that the machine operates normally. 3) If the problem persists, check the following : a) If the LSU motor makes a sound, i) Enter SVC mode to check the LSU motor ready signal. ( Diagnostics > Engine Diagnostics > Engine Test Routines) ii) Select “LSU Motor1 Run Ready”. ( Diagnostics > Engine Diagnostics > Engine Test Routines > 110-0000) iii) Press ‘Start’ button. Check that the status has changed to ‘Executing -> Low -> High’. iv) If the status has not changed, the motor ready signal is abnormal. Replace the LSU. b) If the LSU motor does not makes a sound, i) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable. Check that the LSU motor make a sound after turning the machine on. ii) Turn the machine off and remove the rear cover. Unplug and reconnect the LSU cable on main board. Check that the LSU motor make a sound after turning the machine on. iii) If the LSU cable is defective, replace it. Check that the LSU motor make a sound after turning the machine on. iv) If the problem persists, replace the LSU.

Error code:	U2-6122, U2-6123
Description:	LSU Failure: #U2-xxxx. Please turn off then on
Causes:	LSU Motor does not work normally or LSU H Sync signal is abnormal.
Remedy:	1) Execute the LSU motor test in SVC mode. Check LSU motor operation sound. 2) If there is no sound, remove the right cover. Check if the LSU harness is connected on the main board properly. 3) If it is OK, remove the top cover. Check if the LSU harness is connected on LSU board properly. 4) Check if the LSU harness is defective. 5) Reconnect the LSU harness and then execute the LSU motor test again. 6) If the problem persists, replace the LSU. 7) If the problem persists after replacing LSU, replace the main board.

Error code:	U2-7110, U2-7111, U2-7112
Description:	LSU Failure: #U2-711x. Turn off then on
Causes:	Temperature sensor of the LSU is abnormal.
Remedy:	1) Turn the machine off then on. Check for the LSU motor operation sound during warm-up. 2) Print a demo page to check that the machine operates normally. 3) If the problem persists, check the following : a) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable. Print a demo page to check that the machine operates normally. b) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable on main board. Print a demo page to check that the machine operates normally. c) If the LSU cable is defective, replace it. Check that the LSU motor makes a sound after turning the machine on. d) If the problem persists, replace the LSU.

Error code:	U3-3111, U3-3113, U3-3114
Description:	Original paper jam inside of scanner
Causes:	Jam has occurred inside the DSDF unit.
Remedy:	1) Find and remove the jammed paper. 2) If this error occurs continually, remove 4 screws and the upper cover. 3) Check the Pick-up Position Sensor(0604–001393) and Pick-up Feed Sensor(0604–001381) connection. 4) Check if the black sheet from the bottom of the pick up feed sensor is attached properly. If it is contaminated, clean it. 5) If the sensor is defective, replace it.

Error code:	U3-3122
Description:	Documents are inserted incorrectly. After open the scanner`s door, put it again. Call for service if the problem persists
Causes:	DSDF pick up module has the problem.
Remedy:	1) Open and close the DSDF cover. Check if the error message is disappeared. 2) Open the DSDF cover. Push and release the pick up module. Check if the pick up module returns the original position. • Check if the spring is deformed. If the spring is defective, replace it(6107–003581). 3) Check If the regi sensor is OK, check the scan sensor and scan actuator. If their operation is abnormal, replace the defective part.

Error code:	U3-3211, U3-3213, U3-3214
Display:	U3-3211, U3-3213, U3-3214, U3-3311, U3-3313, U3-3314 Original paper jam / Original paper jam inside of scanner. Remove jam
Description:	Original paper jam inside of scanner
Causes:	Jam has occurred inside the DSDF unit.
Remedy:	1) Open the DSDF cover. If there is jammed paper, remove it. 2) If this error occurs continually, check the Regi. sensor and Regi actuator. Push and release the regi actuator. Check if the pick up module returns the original position. If the sensor is defective, replace it(0604–001393). 3) If the regi sensor is OK, check the scan 1 sensor and reflect film. • If the scan 1 sensor is defective, replace it(0604–001381). • If the reflect film is contaminated, clean it.

Error code:	U3-3311, U3-3313, U3-3314
Display:	U3-3211, U3-3213, U3-3214, U3-3311, U3-3313, U3-3314 Original paper jam / Original paper jam inside of scanner. Remove jam
Description:	Original paper jam inside of scanner
Causes:	Jam has occurred inside the DSDF unit.
Remedy:	1) Open the DSDF cover. If there is jammed paper, remove it. 2) If this error occurs continually, check the Regi. sensor and Regi actuator. Push and release the regi actuator. Check if the pick up module returns the original position. If the sensor is defective, replace it(0604–001393). 3) If the regi sensor is OK, check the scan 1 sensor and reflect film. • If the scan 1 sensor is defective, replace it(0604–001381). • If the reflect film is contaminated, clean it.

Error code:	U3-3511, U3-3513, U3-3514
Display:	Original paper jam inside of scanner.
Description:	Original paper jam inside of scanner.
Causes:	Jam has occurred inside the DSDF unit.
Remedy:	1) Open the DSDF cover. If there is jammed paper, remove it. 2) If this error occurs continually, check the Regi. sensor and Regi actuator. Push and release the regi actuator. Check if the pick up module returns the original position. If the sensor is defective, replace it. 3) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it. • If the exit sensor is defective, replace it.

Error code:	U3-3511, U3-3613, U3-3614
Description:	Original paper jam in the exit area of scanner
Causes:	Jam has occurred in exit area of the DSDF unit.
Remedy:	1) Find and remove the jammed paper. 2) If this error occurs continually, push the locking lever and pull down the Scan Out. 3) Check the Scan Out sensor and Exit sensor. If the sensor is defective, replace it(0604–001381).

Error code:	U3-3611, U3-3613, U3-3614
Description:	Original paper jam in the exit area of scanner
Causes:	Jam has occurred in exit area of the DSDF unit.
Remedy:	1) Open the DSDF cover. If there is jammed paper, remove it. 2) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it. • If the exit sensor is defective, replace it.

Error code:	U3-3611, U3-361, U3-3614
Description:	Original paper jam in the exit area of scanner
Causes:	Jam has occurred in exit area of the DSDF unit.
Remedy:	1) Find and remove the jammed paper. 2) If this error occurs continually, push the locking lever and pull down the Scan Out. 3) Check the Scan Out sensor and Exit sensor. If the sensor is defective, replace it(0604–001381).

Error code:	U3-4210
Display:	Top door of scanner is open.
Description:	Top door of scanner is open.
Causes:	DSDF cover is open.
Remedy:	1) Open and close the DSDF cover. Check if the error message is disappeared. 2) If the problem persists, check the cover open sensor. a) Open the DSDF cover. Remove the spring. b) Remove 4 screws. c) Check if the sensor connector is connected correctly. If the sensor is defective, replace it(0604–001393).

Деталь:	DSDF-COVER OPEN, X7600
Парткод:	JC97-04645A

Деталь:	DSDF-COVER OPEN UPPER, X7600
Парткод:	JC97-04695A

Деталь:	DSDF-COVER OPEN LOWER, X7600
Парткод:	JC97-04696A

Деталь:	LATCH-HANDLE R, X7600,POM,30.5,29.63,BLAC
Парткод:	JC66-04854A

Деталь:	LATCH-HANDLE F, X7600,POM,30.5,29.59,BLAC
Парткод:	JC66-04853A

Деталь:	SPRING-ES, SUS,CD0.65,L30,OD5.45,RIGHT,RE
Парткод:	6107-003406

Деталь:	COVER-OPEN UPPER, X7600,ABS,SPLIT BROWN B
Парткод:	JC63-05212A

Деталь:	HANDLE-COVER OPEN, X7600,ABS,HF-0660I,SPL
Парткод:	JC64-01005A

Деталь:	DSDF-PRE REGI PINCH ROLLER, X7600
Парткод:	JC97-04667A

Деталь:	DSDF-PICK UP FEED ROLLER, X7600
Парткод:	JC97-04665A

Деталь:	BRACKET-OPEN RELEASE F, X7600,STS304,1.2,
Парткод:	JC61-07630A

Деталь:	HOLDER-SPRING PRE REGI, X7600,ABS,2.0T,29
Парткод:	JC61-07670A

Деталь:	SPRING CS, X7600,STS304,1.0,10.5,12.5,22.
Парткод:	JC61-07733A

Деталь:	COVER-OPEN LOWER, X7600,ABS,SPLIT BROWN B
Парткод:	JC63-05211A

Деталь:	PHOTO-INTERRUPTER, DIODE,DIP
Парткод:	0604-001381

Деталь:	CASSETTE FRAME-1ST, X7600
Парткод:	JC90-01360A

Деталь:	CASSETTE SUB-COVER 1ST, X7600
Парткод:	JC90-01362A

Деталь:	GUIDE-LEFT 1ST, X7600,ABS,HF-0660I,ICE GR
Парткод:	JC61-07029A

Деталь:	BRACKET-KNOCK UP 1ST, X7600,EGI-SECC,1.0T
Парткод:	JC61-06821A

Деталь:	SEAL-PAD CST, CLX-9201,CIGAL,BLK,0.7,47,1
Парткод:	JC62-00946A

Деталь:	CASSETTE SUB-GUIDE REAR 1ST, X7600
Парткод:	JC90-01365A

Деталь:	CASSETTE SUB-BRACKER LIFT, X7600
Парткод:	JC90-01363A

Деталь:	LEVER-LINK SIZE 1ST, X7600,ABS,5,HF-0660I
Парткод:	JC66-04324A

Деталь:	LEVER-SIZE SIDE 1ST, X7600,ABS,158.7,61.1
Парткод:	JC66-04348A

Деталь:	BRACKET-RAIL RIGHT, X7600,EGI-SECC,0.8T,2
Парткод:	JC61-06812A

Деталь:	BRACKET-LEVER LIFTING, X7600,EGI-SECC,1.6
Парткод:	JC61-06822A

Деталь:	GEAR-M_PINION 24, SCX-6345N/XRX,POM,1,24,
Парткод:	JC66-01020A

Деталь:	CASSETTE SUB-GUIDE FRONT 1ST, X7600
Парткод:	JC90-01364A

Деталь:	FRAME-CASSETTE 1ST, X7600,ABS,SPLIT GRAY,
Парткод:	JC61-06890A

Samsung MultiXpress X7400GX

Общие характеристики

Копир

Сканер

Тип устройства

Факс

Телефон

Печать фотографий

Цветность печати

Число страниц в месяц

Область применения

Макс. формат

Размещение

Технология печати

Принтер

Макс, ширина отпечатка

Двусторонняя печать

Прямая печать

Пигментные чернила

Печать без полей

Количество цветов

Макс, длина отпечатка

Время разогрева

Макс, разрешение для ч/б печати

Скорость ч/б печати

Время выхода первого отпечатка

Копир

Шаг масштабирования

Время выхода первой копии

Макс, количество копий за цикл

Значение масштаба

Макс, разрешение (ч/б)

Сканер

Емкость устройства автоподачи оригиналов

Тип датчика сканера

Устройство автоподачи оригиналов

Макс. формат оригинала

Тип сканера

Отправка изображения по e-mail

Стандарт TWAIN

Слайд-адаптер

Макс, размер сканирования

Разрешение сканера

Расходные материалы

Количество картриджей

Ресурс ч/б картриджа/тонера

Ресурс цветного картриджа/тонера

Печать на:

Плотность бумаги

Факс

Цветной

Телефон

АОН

Caller ID

Беспроводная трубка

Автоответчик

Стандарт DECT

Спикерфон

Проводная трубка

Языки управления

Лотки

Емкость лотка ручной подачи

Подача бумаги

Вывод бумаги

Финишер

Брошюровщик

Степлер

Сортер

Интерфейсы

FireWire (IEEE 1394)

Wi-Fi

Bluetooth

LPT

Устройство для чтения карт памяти

RS-232

Инфракрасный порт

USB

Ethernet (RJ-45)

Веб-интерфейс

Память/Процессор

Деталь:	COVER-GUIDE, X7600,ABS,SPLIT GRAY
Парткод:	JC63-04911A

Деталь:	HOLDER-TRAY HINGE, X7600,PC,BLACK,NH-1035
Парткод:	JC61-07064A

Деталь:	GEAR-IDLE MP, X7600,POM,1.0,26,NATURAL (W
Парткод:	JC66-04508A

Деталь:	GEAR-FORWARD, X7600,POM,1.0,27,NATURAL (W
Парткод:	JC66-04507A

Деталь:	GEAR-FEED, X7600,POM,1.0,20,NATURAL (WHIT
Парткод:	JC66-04506A

Деталь:	BRACKET-SOLENOID, CLX-9201,EGI-SECC,0.6T,
Парткод:	JC61-04753A

Деталь:	FRAME-MAIN PICK UP ROLLER, CLX-9201,0,USA
Парткод:	JC93-00540B

Деталь:	MP-BRACKET PICKUP, X7600
Парткод:	JC90-01355A

Деталь:	SOLENOID-MP, CLX-9350,DC24V,18.4,2730,
Парткод:	JC33-00029B

Деталь:	ROLLER FEED-MP, X7600,EPDM,SUS,8
Парткод:	JC66-04626A