Toshiba e-Studio 170F

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Парткаталог
Коды ошибок

Модули

PWA&POWER SUPPLY-ASYS

COVER-ASYS

FUSING UNIT

2ND PAPER CASSETTE (OPTION)

TOP-COVER-ASYS

Paper Tray Section

ELECTRICAL COMPONENTS

PAPER TAKE-UP SECTION

TX-UNIT-ASYS

2ND PAPER TAKE-UP UNIT (OPTION)

DRIVE SECTION

PAPER TRANSPORT SECTION

Детали COVER-ASYS

Деталь:	COVER-FRT
Парткод:	6LA98432000

Деталь:	COVER-LFT-DMY
Парткод:	6LA98438000

Деталь:	COVER-LFT-SIDE
Парткод:	6LA98437000

Деталь:	COVER-RGT-DMY
Парткод:	6LA98436000

Деталь:	COVER-RGT-SIDE
Парткод:	6LA98434000

Деталь:	STOP-OPT
Парткод:	6LA98307000

Деталь:	HRNS-OPE-GLPGS
Парткод:	6LA98927000

Деталь:	ASYB-OPE-UNIT
Парткод:	6LA98229000

Деталь:	S/TPB/BID-3X8-ZU3
Парткод:	X0-02257000

Коды ошибок

10, 20, 80, 90

22 ... 24

Error code:	10
Display:	DEFRAGMENTING
Description:	The printer stops.
Causes:	The printer is defragmenting memory.
Remedy:	Caution • Do NOT turn off the printer power during defragmenting. Doing so can damage the printer. Allow the printer to finish defragmenting. If you get this error message frequently, check your label formats. Formats that write to and erase memory frequently may cause the printer to defragment often. Using properly coded label formats usually minimizes the need for defragmenting. If this error message does not go away, contact Technical Support. The printer requires service.

Error code:	11
Display:	ERROR CONDITION CUTTER JAM
Description:	The printer stops; the ERROR light flashes.
Causes:	Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. The cutter blade is in the media path.
Remedy:	Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter Module on page 135.

Error code:	12
Description:	General print quality issues
Causes:	The printer is set at the incorrect print speed. You are using an incorrect combination of labels and ribbon for your application. The printer is set at an incorrect darkness level. The printhead is dirty. Incorrect or uneven printhead pressure. The printhead is improperly balanced.
Remedy:	For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 79. You may want to perform the FEED Self Test on page 120. 1. Switch to a different type of media or ribbon to try to find a compatible combination. 2. If necessary, consult your authorized Zebra reseller or distributor for information and advice. For optimal print quality, set the darkness to the lowest possible setting for your application via the control panel, the driver, or the software. See Adjust Print Darkness on page 78. You may want to perform the FEED Self Test on page 120 to determine the ideal darkness setting. Clean the printhead. See Clean the Printhead and Platen Roller on page 131. Set the printhead pressure to the minimum needed for good print quality. See Adjust Printhead Pressure on page 70. Adjust the printhead balance.

Error code:	13
Description:	Long tracks of missing print on several labels
Causes:	Print element damaged.
Remedy:	Replace the printhead.

Error code:	20
Description:	Vertical image or label drift
Causes:	The printer is using non-continuous labels but is configured in continuous mode. The media sensor is positioned incorrectly. The media sensor is calibrated improperly. The platen roller is dirty. Improper printhead pressure settings (toggles). Improperly loaded ribbon or media. Incompatible media.
Remedy:	Configure the printer for non-continuous and run calibration routine, if necessary. Ensure that the media sensor is properly positioned to read a single/consistent interlabel gap. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. Clean the platen roller. See Clean the Printhead and Platen Roller on page 131. Adjust the printhead pressure to ensure proper functionality. Verify that the printer is loaded properly. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation.

Error code:	22
Description:	Loss of printing registration on labels. Excessive vertical drift in top-of-form registration.
Causes:	The platen roller is dirty. Media guides are positioned improperly. The media type is set incorrectly. The media is loaded incorrectly.
Remedy:	Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 131. Ensure that the media guides are properly positioned. Set the printer for the correct media type (gap/notch, continuous, or mark). See Set Media Type on page 81. Load media correctly. See Load Media on page 58.

Error code:	30
Description:	The LCD displays a language that I cannot read
Causes:	The language parameter was changed through the control panel or a firmware command.
Remedy:	1. Press SETUP/EXIT to enter configuration mode. 2. Press MINUS (-). The printer displays the LANGUAGE parameter in the current language. Even if you cannot recognize the characters displayed, you can still scroll to another language. 3. Press SELECT to select the parameter. 4. Press PLUS (+) or MINUS (-) to scroll through the choices until you find a language that you can read. 5. Press SETUP/EXIT. The LCD displays SAVE CHANGES in the original language. 6. Press SETUP/EXIT again to exit configuration mode and save the changes (if the language does not change, you may need to scroll to a different save option by pressing PLUS (+) or MINUS (-) in the previous step). 7. Repeat this process, if necessary, until you reach the desired language.

Error code:	32
Description:	Changes in parameter settings did not take effect
Causes:	Parameters are set incorrectly. A command turned off the ability to change the parameter. A command changed the parameter back to the previous setting. If the problem continues, there may be a problem with the main logic board.
Remedy:	1. Set parameters and save permanently. 2. Turn the printer off (O) and then on (I). Refer to the ZPL Programming Guide. Refer to the ZPL Programming Guide. Replace the main logic board.

Error code:	33
Description:	The printer fails to calibrate or detect the top of the label.
Causes:	The printer was not calibrated for the label being used. The printer is configured for continuous media. The driver or software configuration is not set correctly.
Remedy:	Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 90. Set the media type to noncontinuous media. See Set Media Type on page 81. Driver or software settings produce commands that can overwrite the printer configuration. Check the driver or software media-related setting.

Error code:	41
Display:	Self Diagnostic LSU
Description:	Install or Reseat Fuser, Code 41 Front thermistor open error. This is a cold condition. Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault is performed.
Causes:	• Fuser • Engine Control Board
Remedy:	1 1. Turn OFF power and remove the Fuser Assembly. 2. Measure the resistance between the fuser connector P600-4 and P600-6. 3. Does the resistance measure between 30 K and 190 K Ohms? Go to step 2. Replace the fuser assembly. 2 1. Reinstall the fuser assembly. 2. Enter service diagnostics. 3. From the Sensor Tests run the Fuser Temperature test. 4. Is the temperature indicated approximately 165o C? Replace the engine control board. Go to step 3. 3 1. Turn OFF printer power. 2. Check for an open circuit or poor connection between J600-4 to J600-6 to J404A-2. 3. Is the wiring OK? Replace the engine control board. Repair or replace the wiring harness.

Деталь:	COVER-PWR-UNIT
Парткод:	6LA98430000

Деталь:	PWA-F-MAIN-GLPGS
Парткод:	6LA98955000

Деталь:	PLATE-AQ8 PCB
Парткод:	12070313

Деталь:	ENCL-L-SHLD
Парткод:	6LA98427000

Error code:	42
Display:	Self Diagnostic Temperature
Description:	10-352 ERROR 42 FUSER STS (FRONT) WARM TIME FAILURE
Causes:	1. The ‘Open Cover’ microswitch may be stuck or faulty 2. The tab on the front cover may be damaged or broken 3. Check the connector and cables between Switch and main PBA.
Remedy:	Measure the resistance between the Fuser Assembly connector P600-1 and P600-3. Does the resistance measure approximately 6 ohms for a 110 VAC Fuser or approximately 20 ohms for a 220 VAC Fuser? Y↓N→ Replace the Fuser Assembly. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Reinstall the Fuser. Switch printer power ON. Does the Fuser get warm? Y↓N→ Replace the Chassis AC Power Assembly. Replace the Engine Control Board.

Error code:	43
Display:	Send Error (AUTH)
Description:	10-353 ERROR 43 FUSER SSR1 ON TIME FAILURE
Causes:	1. The ‘Open Cover’ microswitch may be stuck or faulty 2. Check the connector and cables between Switch and main PBA.
Remedy:	Measure the resistance between the Fuser Assembly connector P600-1 and P600-3. Does the resistance measure approximately 6 ohms for a 110 VAC Fuser or approximately 20 ohms for a 220 VAC Fuser? Y↓N→ Replace the Fuser Assembly. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Reinstall the Fuser. Switch printer power ON. Does the Fuser get warm? Y↓N→ Replace the Chassis AC Power Assembly. Replace the Engine Control Board.

Error code:	50
Display:	Tray 2 Paper Empty
Description:	Fuser Fan Failure The Fuser Fan rotation signal indicates to the Engine Control Board that the fan is no longer operational.
Causes:	• Fuser Fan, PL5.3.31 • FAN/PHD/MOT Harness, PL10.1.9 • Engine Control Board, PL9.1.16
Remedy:	1 Check the Fuser Fan for damage. Remove the Front Cover. Is the fan damaged? Replace the Fuser Fan. Go to Step 2. 2 Check the Fuser Fan connection. Is P/J482 connected to the harness? Go to Step 2. Reconnect the Fan. 3 Check orientation of the Fuser Fan. Does the Fan’s label face into the chute? Go to Step 3. Correct the installation. 4 Test the Fuser Fan. Run the Service Diagnostics Fuser Fan test. Does the Fan operate. Go to Step 6. Go to Step 5. 5 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J482. 2. Check continuity between J48 <=> P483. Go to Step 5. Replace the FAN/PHD/MOT Harness. 6 Check the fan rotation signal. Print one sheet. Is there +3.3 V across P/J48-A12 <=> P/J48-A13? Replace the Engine Control Board. Replace the Fuser Fan.

Error code:	51
Display:	Send Error (DNS)
Description:	Rear Fan Failure The Rear Fan rotation signal indicates the fan is no longer operational.
Causes:	• Rear Fan, PL1.1.19 • LVPS, PL9.1.6 • Engine Control Board, PL9.1.16 • LV Harness, PL10.1.2
Remedy:	1 Check the Rear Fan for damage. Remove the Rear Cover. Is the fan damaged? Replace the Rear Fan. Go to Step 2. 2 Check the Rear Fan connection. Is P/J166 connected to the harness? Go to Step 3. Connect the Fan. 3 Check orientation of the Rear Fan. Does the Fan’s label face inwards? Go to Step 4. Correct the installation. 4 Test the Rear Fan. Run the Service Diagnostics Rear Fan test. Does the fan operate? Go to Step 6. Go to Step 5. 5 Check for +24 V to the fan. Disconnect P/J166. Is there +24 V across P166-1 <=> P166-3? Replace the Rear Fan. Replace the LVPS. 6 Check the fan rotation signal to the LVPS. Print one sheet. Is there +3.3 V between P/J166-1 <=> P/J166-3? Replace the Fuser Fan. Go to Step 7. 7 Check the rotation signal from the LVPS. Print one sheet. Is there +3.3 V between P/J165-15 <=> P/J165-3? Replace the LVPS. Go to Step 8. 8 Check the fan rotation signal at the Engine Control Board. Print one sheet. Is there +3.3 V between P/J61-4 <=> P/J61-16? Replace the LV Harness Replace the Engine Control Board.

Error code:	53
Display:	Send Error (SMTP)
Description:	The password did not match in a relay or mailbox transmission, and the transmission ended in failure.
Causes:	· Loose cable connection · Defective controller fan · Defective IOD1 board · Defective MCTL board
Remedy:	Confirm that both parties are using the same system password and the both units are compatible. Then, ask the remote party to transmit again.

Error code:	60
Display:	Nongenuine Toner
Description:	Imaging Unit Motor Failure, Code 60
Causes:	• Imaging Unit Drive Motor • Engine Control Board
Remedy:	1 1. Enter service diagnostics and run the Imaging Unit Motor test. 2. Does the motor operate correctly? Go to step 7. Go to step 2. 2 1. Is the voltage at J210-5 +5 VDC? Go to step 3. Replace the engine control board. 3 1. Is the voltage at J210-7 +24 VDC? Go to step 4. Use the +24 VDC wirenets to troubleshoot and resolve the missing voltage. 4 1. Enter service diagnostics. 2. While running the Imaging Unit Motor test, check the voltage at J210-1 and J210-2. 3. Is the voltage 0 VDC while the test is running? Go to step 5. Replace the engine control board. 5 Is the frequency between J210-4 and ground between 1 KHz and 1.3 KHz? Replace the imaging unit drive motor. Go to step 6. 6 1. Check for a short to ground at J210-4. 2. Is the wire grounded? Repair or replace the wiring harness. Replace the engine control board. 7 1. Enter service diagnostics. 2. While running the Imaging Unit Motor test, check the voltage at J210-9. 3. Is the voltage +5 VDC while the test is running? Replace the imaging unit drive motor. Replace the engine control board.

Error code:	80
Display:	ERROR 80 FORMAT
Description:	Engine Logic Board Failure, Code 80
Remedy:	1. Cycle power to the printer to clear the error. 2. Did this clear the error? Complete Replace the engine control board or the image processor board.

Error code:	82
Display:	h`********
Description:	Engine Logic Board RAM/ROM Failure, Code 82
Remedy:	1. Cycle power to the printer to clear the error. 2. Did this clear the error? Complete. Replace the engine control board.

Error code:	87
Display:	Paper Jam
Description:	Tray Lift Failure, Code 87 The tray level sensor does not detect that the tray has lifted. Examine the trays and paper feed assemblies for any physical damage before starting the troubleshooting procedure.
Causes:	• Tray Level Sensor • Paper Select Switch Assembly • Paper Feed Motor • Engine Control Board
Remedy:	1 Is the problem with Tray 2? Go to step 2. Go to step 7. 2 1. Pull out and then reseat Tray 2. 2. Does the lift motor operate? Go to step 3. Go to step 4. 3 1. Did the Error Code 87 clear from the front panel? Complete. This could be an intermittent problem. If the problem returns, replace in order: • tray level sensor • engine interface board Replace the engine control board. 4 1. Using Service Diagnostics test the tray 2 Sensors. 2. Does the level indicate H? Replace in order until resolved: • tray level sensor • No paper sensor • engine interface board • engine control board Go to step 5. 5 1. While still in diagnostics, pull out tray 2. 2. Does SW1-4: indicate LLLL? Replace in order until resolved: • paper-select switch assembly • engine interface board • engine control board Go to step 6 6 1. Reseat the paper tray. 2. Does SW1-4: indicate H in any position? Replace the paper feed motor. Replace in order until resolved: • paper-select switch assembly • engine interface board • engine control board 7 1. Pull out and then reseat the problem tray. 2. Listen for the motor, does the lift motor operate? Go to step 8. Go to step 9. 8 1. Did the Error Code 87 clear from the front panel? Complete. This could be an intermittent problem. If the problem returns, replace in order: • tray level sensor • engine interface board Replace the engine control board. 9 1. Using service diagnostics check the level sensor and no paper sensor. 2. Does the level indicate H? Replace in order until resolved: • tray level sensor • no paper sensor • LTA or HCF control board • engine interface board • engine control board Go to step 10. 10 1. While still in diagnostics, pull out tray 2. 2. Does SW(3,4,5)-4: indicate LLLL? Replace in order until resolved: • paper-select switch assembly • engine interface board • engine control board Go to step 11. 11 1. Reseat the paper tray. 2. Does SW(3,4,5,)-4: indicate H in any position? Replace the paper feed motor. Replace in order until resolved: • paper-select switch assembly • engine interface board • engine control board.

Error code:	B0
Description:	DIS (GI) could not detected.
Causes:	Scanner harness not connected correctly. Scanner harness broken. Main PCB failure
Remedy:	This may happen in some cases of bad line condition. Attempt the transmission again.

Toshiba e-Studio 170F

Модули

Детали COVER-ASYS

Коды ошибок

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Error code:	B1
Description:	Jam at Door B Misfeed at Tray 2 Media reached Feed-Out Sensor #2, but did not arrive at the Transfer Unit Entrance Sensor on time. This error represents a misfeed jam for media fed from Tray 2.
Causes:	• Feeder Assembly, PL4.2.0 • Registration Sensor #2, PL4.2.89 • Registration Clutch #2, PL4.2.87 • Tray 2 Registration Motor, PL4.2.36 • Tray 2 Feed Motor, PL4.2.35 • Feeder Board, PL4.2.97
Remedy:	1 Check the following for evidence of fault, dirt, debris, or damage: • Door B • Tray 2 Feed Rollers • Registration Rollers • Transport Rollers • Sensor Actuators Is there any damage or debris? Clean or replace the appropriate parts. Go to Step 2. 2 Test the Tray 2 sensors. Run the Service Diagnostics Tray 2 Switches test. Do the sensors function correctly? Go to Step 4. Go to Step 3. 3 Check the TRYSNS1 harness continuity. Is the harness conductive? Replace the sensor. If the error persists, replace the Feeder Board. Replace the harness. 4 Test the Tray 2 Feeder Motors. Run the Service Diagnostics Tray 2 Motor tests for the Feed and Registration Motors. Do the motors function correctly? Go to step 6. Go to Step 5. 5 Check the REGHOP harness continuity. Is the harness conductive? Replace the motor. If the error persists, Go to Step 8. Replace the harness. 6 Test the Registration Clutch #2 Run the Service Diagnostics Tray 2 Clutch test. Does the clutch function correctly? Go to step 10. Go to step 7. 7 Check the CL1 harness continuity. Is the harness conductive? Replace the clutch. If the error persists, go to Step 8. Replace the harness. 8 Check for +24 V to the Motor Driver Board. Disconnect POW24. Is there +24 V across POW24-1 and 2? Replace the Motor Driver Board. Go to Step 9. 9 Check for 24 V at the LVPS 1. Disconnect CN2 on the LVPS. Is there +24 V across pins 1 and 2? Replace the POW24 Harness. Replace the LVPS. 10 Check the Registration Assembly for gaps between the rollers. Is there a gap between the Registration Rollers? Replace the Registration Assembly. Go to Step 11. 11 Check the DRV1 harness continuity. Is the harness conductive? Replace the Motor Driver Board. If the error persists, replace the Engine Control Board Replace the harness.

Error code:	B2
Description:	DCN is received.
Causes:	• Defective gate array U204 on the engine board (KP-864). • Defective harness (S02400) between engine board and option unit interface connector. • Defective paper feeder PF-60.
Remedy:	This may happen in some cases of bad line condition. Attempt the transmission again.

Error code:	B3
Description:	DCS/DTC was not detected.
Causes:	• Defective gate array U204 on the engine board (KP-864). • Defective harness (S02400) between engine board and option unit interface connector. • Defective option paper feeder PF-60.
Remedy:	This may happen in some cases of bad line condition. Attempt the transmission again.

Error code:	B4
Description:	The sender performed fall-back but the transmission was not enabled. The receiver performed time-out after sending FTT. Or DCN is received.
Causes:	• Defective gate array U204 on the engine board (KP-864). • Defective harness (S02400) between engine board and option unit interface connector. • Defective paper feeder PF-60.
Remedy:	This may happen in some cases of bad line condition. Attempt the transmission again. Or ask the remote party to attempt the transmission again.

Error code:	B5
Description:	CFR (FTT) was not detected.
Causes:	1 Main PCB failure
Remedy:	This may happen in some cases of bad line condition. Attempt the transmission again.

Error code:	C0
Description:	Image signal carrier was not detected.
Causes:	• Defective gate array U204 on the engine board (KP-864). • Blown-out fuse (F202) on the engine board. • Improper installation between printer and option paper feeder. • Defective harness (S02400) between engine board and option unit interface connector. • Improper connector insertion. • Defective option paper feeder PF-60.
Remedy:	This may happen in some cases of bad line condition. Ask the remote party to transmit again.

Error code:	C1
Description:	PF jam cass. 1
Causes:	• If the actuator of the Separation base unit safety switch is not depressed.
Remedy:	This may happen in some cases of bad line condition. Ask the remote party to transmit again.

Error code:	C2
Description:	PF jam cass. 2
Causes:	• If the actuator of the Master making unit safety switch is not depressed.
Remedy:	This may happen in some cases of bad line condition. Ask the remote party to transmit again.

Error code:	C3
Display:	SVC C3 ERROR
Description:	PF jam cass.3
Causes:	• If the actuator of the Master removal unit safety switch is not depressed.
Remedy:	This may happen in some cases of bad line condition. Ask the remote party to transmit again.

Error code:	C4
Display:	SVC C4 ERROR
Description:	Machine has reset
Causes:	• If the master disposal box set sensor does not detect.
Remedy:	This may happen in some cases of bad line condition. Ask the remote party to transmit again.