Toshiba e-Studio 5015AC

Общие характеристики
Цветность печати	цветная
Телефон
Печать фотографий
Факс
Размещение	напольный
Макс. формат	A3
Область применения	большой офис
Сканер
Тип устройства	МФУ
Копир
Число страниц в месяц	105 000
Технология печати	лазерная
Время разогрева	12
Двусторонняя печать
Прямая печать
Количество цветов	4
Пигментные чернила
Печать без полей
Система непрерывной подачи чернил
Макс, разрешение для ч/б печати
По X	1 200
По Y	1 200
Скорость ч/б печати
A4	50
A3	25
Макс, количество копий за цикл	999
Шаг масштабирования	0,01
Время выхода первой копии	4,4
Значение масштаба
Максимальное	4
Минимальное	0,25
Макс, разрешение (ч/б)
По Y	600
По X	600
Слайд-адаптер
Стандарт TWAIN
Стандарт WIA
Отправка изображения по e-mail
Оттенки серого	256
Тип сканера	планшетный/протяжный
Глубина цвета	24 бит
Макс. формат оригинала	A3
Устройство автоподачи оригиналов	двустороннее
Разрешение сканера
По Х	600
Ресурс цветного картриджа/тонера	33 600
Ресурс ч/б картриджа/тонера	38 400
Количество картриджей	4
Печать на:
Фотобумаге
CD/DVD
Рулоне
Матовой бумаге
Конвертах
Глянцевой бумаге
Этикетках
Пленках
Карточках
Плотность бумаги
Минимальная	52
Максимальная	280
Цветной
PC Fax
Стандарт DECT
Проводная трубка
Беспроводная трубка
АОН
Языки управления
PostScript 2
PostScript
PCL 5c
PCL 6
PCL 5e
PDF
PostScript 3
Емкость лотка ручной подачи	100
Подача бумаги
Стандартная	1 200
Максимальная	3 200
Вывод бумаги
Максимальный	400
Стандартный	400
Степлер
Брошюровщик
Сортер
Электронная сортировка
NFC
Устройство для чтения карт памяти
Поддержка iOS
AirPrint
Веб-интерфейс
Версия USB	2,0
Емкость жесткого диска	320
Объем памяти	4 096
Работа от аккумулятора
Диагональ дисплея	10,1
Экран
Поддержка ОС
Linux
Mac OS
Windows
DOS
Потребляемая мощность
При работе	1 300
Вес	78
Высота	787
Ширина	585
Глубина	641

Error code:	C020
Description:	Image drum lock error
Causes:	The ID does not rotate normally. Does the error display recur when the power is turned off once and back on?
Remedy:	Check if the ID is installed normally or not. Replace the ID unit. Replace the ID motor.

Error code:	C040
Description:	PFP motor abnormality: The PFP motor is not rotating normally.
Causes:	PFP motor PFP board LGC board
Remedy:	1 Is the PFP motor working? (Perform the output check in the test mode: 03-109/ 159) Yes 2 No 1. Check if the signal line connector CN506 of the PFP motor is disconnected. 2. Check if the connector CN246 on the PFP board is disconnected. 3. Check if the connector CN241 on the PFP board is disconnected. 4. Check if the connector CN318 on the LGC board is disconnected. 5. Check if the connector pins are disconnected and the harnesses are open circuited. 6. Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short circuited or open circuited. 7. Replace the PFP motor. 8. Replace the PFP board. 9. Replace the LGC board. 2 Is the LED on the PFP motor board lit without flickering? Yes 3 No 1. Check if the connector pins are disconnected and the harnesses are open circuited. 2. Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short circuited or open circuited. 3. Replace the PFP motor. 4. Replace the PFP board. 5. Replace the LGC board. 3 PFP board LGC board 1. Check if the PLL lock signal CN246-7 output from the PFP board is always "L" level. 2. Check if the voltage supplied to the microcomputer input terminal IC5-17 is always "L" level. 3. Replace the PFP board. 4. Replace the LGC board.

Error code:	C130, C140
Description:	[C130] 1st drawer tray abnormality [C140] 2nd drawer tray abnormality
Causes:	Paper feeding system related service call • The upper tray-up motor is not rotating or the upper drawer tray is not moving normally. • The lower tray-up motor is not rotating or the lower drawer tray is not moving normally.
Remedy:	1 Does the tray go up? (Perform the output check in the test mode: FS-03-242, FS-03-243) Yes 2 No • Check if the connector of the upper tray-up motor is disconnected. • Check if the connector of the lower tray-up motor is disconnected (J677). • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. 2 Is the tray-up sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[0]/[E], FS-03- [F2]ON/[4]/[E]) Yes 3 No • Check if the connector of the sensor is disconnected. • Check if the connector CN316 on the LGC board is disconnected. • Check if the slit reaches the sensor. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. 3 LGC board • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the LGC board.

Error code:	C150, C160
Description:	[C150] PFP upper drawer tray abnormality [C160] PFP lower drawer tray abnormality
Causes:	Paper feeding system related service call • The PFP tray-up motor is not rotating or the PFP upper drawer tray is not moving normally. • The PFP tray-up motor is not rotating or the PFP lower drawer tray is not moving normally.
Remedy:	1 Does the tray go up? (Perform the output check in the test mode: FS-03-278, FS-03-280) Yes 2 No • Check if the connector of the tray-up motor is disconnected. (J967, J961, CN244) • Check if any of the connectors CN241 and CN244 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 2 Is the tray-up sensor working? (Perform the input check in the test mode: FS-03-[F1]ON/ [5]/[A], FS-03-[F1]ON/[5]/[E]) Yes 3 No • Check if the connector of the sensor is disconnected. (J972, J966, J970, J965) • Check if any of the connectors CN241 and CN246 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the slit reaches the sensor. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 3 LGC board • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the LGC board. 4 PFP board • Check if the conductor pattern on the PFP board is short circuited or open circuited. • Replace the PFP board.

Error code:	C180
Description:	Tandem LCF tray-up motor abnormality: The Tandem LCF tray-up motor does not run normally or the Tandem LCF tray does not move normally. (Feeding of any other drawer than the Tandem LCF is possible.)
Causes:	LCF tray-up motor LCF tray-up sensor LCF tray bottom sensor PFC board
Remedy:	Does the tray move? (Perform the output check in the test mode: 03-270) ↓ → NO → 1. Check if the connector of the Tandem LCF tray-up motor is disconnected. 2. Check if the connector CN345 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 5. Replace the LCF tray-up moter. 6. Replace the LGC board. YES Are the 3rd drawer/tandem LCF tray-up sensor and tandem LCF bottom sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[3]/[E], /[8]/[F]) ↓ → NO → 1. Check if the connectors of the sensors are disconnected. 2. Check if the connector CN328, CN345 on the LGC board is disconnected. 3. Check if the slit reaches the sensors. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 6. Replace the LGC board. YES 1. Check if the driving mechanism is abnormal. 2. Check if the conductor pattern on the LGC board is short circuited or open circuited. 3. Replace the LGC board.

Error code:	C1A0
Description:	Tandem LCF end fence motor abnormality: The Tandem LCF end fence motor does not run normally or the Tandem LCF end fence does not move normally. (Feeding of any other drawer than the Tandem LCF is possible.)
Causes:	LCF end fence motor LCF end fence home position sensor LCF end fence stop position sensor PFC board
Remedy:	Is the Tandem LCF end fence motor working? (Perform the output check in the test mode: 03-207) ↓ → NO → 1. Check if the connector of the Tandem LCF end fence motor is disconnected. 2. Check if the connector CN345 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 5. Replace the Tanden LCF end fence motor. 6. Replace the LGC board. YES Are the LCF end fence stop position sensors working? (Perform the input check in the test mode: 03-[FAX]OFF/[8]/[G], /[8]/[H]) ↓ → NO → 1. Check if the connectors of the sensors are disconnected. 2. Check if the connector CN345 on the LGC board is disconnected. 3. Check if the slit reaches the sensors. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 6. Replace the LGC board. YES 1. Check if the driving mechanism is abnormal. 2. Check if the conductor pattern on the LGC board is short circuited or open circuited. 3. Replace the LGC board.

Error code:	C1B0
Description:	LCF transport motor abnormality: The LCF transport motor is not rotating normally.
Causes:	LCF transport motor LCF board LGC board
Remedy:	1 Is the LCF transport motor working? (Perform the output check in the test mode: 03-122/172) Yes 2 No 3 2 LCF transport motor LCF board LGC board 1. Check if the connector pins are disconnected and the harnesses are open circuited. 2. Check if the conductor patterns on the LCF transport motor board, LCF board and LGC board are short circuited or open circuited. 3. Check if the PLL lock signal CN3-10 output from the LCF board is always "L" level. 4. Check if the voltage supplied to the microcomputer input terminal IC103-17 is always "L" level. 5. Replace the LCF transport motor. 6. Replace the LCF board. 7. Replace the LGC board. 3 LCF transport motor LCF board LGC board 1. Check if the connector of the LCF transport motor is disconnected. 2. Check if the connector CN1, CN3 on the LCF board is disconnected. 3. Check if the connector CN318 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the LCF transport motor board, LCF board and LGC board are short circuited or open circuited. 6. Replace the LCF transport motor. 7. Replace the LCF board. 8. Replace the LGC board.

Error code:	C260
Description:	Peak detection error: Lighting of the exposure lamp (white reference) is not detected when the power is turned ON.
Causes:	Lens unit SLG board Exposure lamp Supply harness
Remedy:	Does the exposure lamp light? (Perform the output check in the test mode: 03-267) ↓ → YES → 1. Check if the connectors on the CCD and SLG boards are disconnected. 2. Check if the shading correction plate is detached or dirty. 3. Check if the conductor pattern on the CCD board is short circuited or open circuited. 4. Check if the conductor pattern on the SLG board is short circuited or open circuited. 5. Replace the lens unit. 6. Replace the SLG board. NO 1. Check if the connectors of the exposure lamp and inverter are disconnected. 2. Check the SLG board if the connector pin CN1 is disconnected and the harness is short circuited or open circuited. 3. Check if the conductor pattern on the SLG board is short circuited or open circuited. 4. Replace the SLG board. 5. Replace the inverter. 6. Replace the exposure lamp.

Error code:	C262
Description:	Communication error
Causes:	Scanning system related service call Communication error between the CCD board and the SYS board
Remedy:	1 Lens unit • Check if the connector is properly connected all the way in the CCD board. • Check if there is any abnormality in the appearance of parts mounted on the CCD board. • Check if +5V is output to the lens unit. • Check if the voltage is output from the CCD board. • Replace the Lens unit. 2 SYS board • Check if the connector is properly connected all the way in the SYS board. (CN120) • Check if there is any abnormality in the appearance of parts mounted on the SYS board. • Check if +5V is output to the SYS board. • Replace the SYS board. 3 Harnesses • Check if the harness has any scratch on it or is open circuited or caught anywhere. • Check if there is any abnormality in the connector terminal. • Replace the harness between the SYS board and the CCD board. 4 RADF/DSDF • Turn the power OFF, disconnect the communication cable of the RADF/DSDF from the equipment and turn the power ON again. Then check if the error is reproduced. • If the error is reproduced, check if there is any abnormality in the communication cable and the connector between the RADF/DSDF and the equipment. • Replace the communication cable between the RADF/DSDF and the equipment. • Replace the RADF/DSDF.

Error code:	C270
Description:	Carriage home position sensor not turning OFF within a specified period of time: The carriages do not shift from their home position within a specified period of time.
Causes:	Carriage home position sensor Carriage home position sensor harness SLG board Scan motor Scan motor harness
Remedy:	Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and check the following items. Are the carriages slightly moved to the feeding direction? Are the carriages staying at a position other than home position? ll → YES → 1. Check if the conductor pattern on the SLG board is short circuited or open circuited. 2. Replace the SLG board. NO 1. Check if the connector pin is disconnected and the harness is short circuited or open circuited. 2. Check if the conductor pattern on the SLG board is short circuited or open circuited. 3. Replace the SLG board.

Error code:	C280
Description:	Carriage home position sensor not turning ON within a specified period of time: The carriages do not reach their home position within a specified period of time.
Causes:	Carriage home position sensor Carriage home position sensor harness SLG board Scan motor Scan motor harness
Remedy:	Do the carriages make a big noise after they arrive at the home position? ↓ → YES → The carriage home position sensor is not turned ON. 1. Check if the connector of the sensor is disconnected. 2. Replace the carriage home position sensor. 3. Check if the conductor pattern on the SLG board is short circuited or open circuited. 4. Replace the SLG board. NO The carriages are stopped at the home position and do not move. 1. Check if the connector pins are disconnected and the harnesses are short circuited or open circuited. 2. Check if the conductor pattern on the SLG board is short circuited or open circuited. 3. Replace the SLG board.

Error code:	C290
Description:	Scanner fuse blowout: 24V power for the scanning system is not supplied at the scanner warming-up after power-ON.
Causes:	SLG board Fuse Supply harness LVPS
Remedy:	1 Is 24V supplied to the SLG board? Yes Supplied. 2 No Not supplied. 3 2 SLG board Check the following because the signal for checking 24V on the SLG board is abnormal. 1. Check if 3V is input in 35 Pin of the scanner CPU (IC15). 2. Check if the mounted parts on the SLG board are damaged or abnormal. 3 Supply harness 1. Check if the supply harness is connected properly to the connector. SLG board 1. Check if 24V and SG on the SLG board are short circuited. 2. Check if the power supply is short circuited by pulling out the supply harness on the SLG board. LVPS 1. Check if the fuse on the LVPS is open circuited.

Error code:	C370
Description:	Transfer belt cam motor abnormality: The transfer belt cam motor does not run normally when the power is turned ON or the copying is started.
Causes:	Transfer belt contact/release detection sensor Transfer belt motor DRV board LGC board
Remedy:	(1) Is the transport belt unit working normally? (there is no extraneous material or toner clod). (2) Check if the connector of the transfer belt cam motor is not disconnected. (3) Check if the connector CN335 on the LGC board is disconnected. (4) Check if the fuse on the LVPS has blown. (5) Check if the transfer belt release detection sensor and transfer belt contact detection sensor is working properly. (6) Replace the transfer belt cam motor. (7) Replace the LGC board.

Error code:	C380
Description:	Auto-toner sensor-K abnormality (upper limit)
Causes:	Auto-toner sensor-K/-C/-M/-Y Developer unit mixer motor-K/YMC EPU board LGC board
Remedy:	(1) Check if there is any abnormality on the connector between the equipment and the EPU tray of the process unit. (05-2788) (2) Check if the process unit (EPU tray) is securely installed. (3) Check if the harnesses between the connectors (CN550, CN551, CN555) on the EPU board, the drawer connectors for the LGC board of the EPU tray, and the connector of the LGC board are disconnected or open-circuited. (4) Check if the harnesses between the connectors (CN553, CN554, CN555, and CN556) and the auto toner sensor are disconnected or open-circuited. (5) Replace the auto-toner sensor. (6) Replace the EPU board. (7) Replace the LGC board.

Error code:	C381
Description:	Auto-toner sensor-K abnormality (lower limit)
Causes:	Auto-toner sensor-K/-C/-M/-Y Developer unit mixer motor-K/YMC EPU board LGC board
Remedy:	(1) Check if there is any abnormality on the connector between the equipment and the EPU tray of the process unit. (05-2788) (2) Check if the process unit (EPU tray) is securely installed. (3) Check if the harnesses between the connectors (CN550, CN551, CN555) on the EPU board, the drawer connectors for the LGC board of the EPU tray, and the connector of the LGC board are disconnected or open-circuited. (4) Check if the harnesses between the connectors (CN553, CN554, CN555, and CN556) and the auto toner sensor are disconnected or open-circuited. (5) Replace the auto-toner sensor. (6) Replace the EPU board. (7) Replace the LGC board.

Error code:	C390
Description:	Auto-toner sensor-C abnormality (upper limit)
Causes:	Auto-toner sensor-K/-C/-M/-Y Developer unit mixer motor-K/YMC EPU board LGC board
Remedy:	(1) Check if there is any abnormality on the connector between the equipment and the EPU tray of the process unit. (05-2788) (2) Check if the process unit (EPU tray) is securely installed. (3) Check if the harnesses between the connectors (CN550, CN551, CN555) on the EPU board, the drawer connectors for the LGC board of the EPU tray, and the connector of the LGC board are disconnected or open-circuited. (4) Check if the harnesses between the connectors (CN553, CN554, CN555, and CN556) and the auto toner sensor are disconnected or open-circuited. (5) Replace the auto-toner sensor. (6) Replace the EPU board. (7) Replace the LGC board.

Error code:	C391
Description:	Auto-toner sensor-C abnormality (lower limit)
Causes:	Auto-toner sensor-K/-C/-M/-Y Developer unit mixer motor-K/YMC EPU board LGC board
Remedy:	(1) Check if there is any abnormality on the connector between the equipment and the EPU tray of the process unit. (05-2788) (2) Check if the process unit (EPU tray) is securely installed. (3) Check if the harnesses between the connectors (CN550, CN551, CN555) on the EPU board, the drawer connectors for the LGC board of the EPU tray, and the connector of the LGC board are disconnected or open-circuited. (4) Check if the harnesses between the connectors (CN553, CN554, CN555, and CN556) and the auto toner sensor are disconnected or open-circuited. (5) Replace the auto-toner sensor. (6) Replace the EPU board. (7) Replace the LGC board.

Error code:	C3A0
Description:	Auto-toner sensor-M abnormality (upper limit)
Causes:	Auto-toner sensor-K/-C/-M/-Y Developer unit mixer motor-K/YMC EPU board LGC board
Remedy:	(1) Check if there is any abnormality on the connector between the equipment and the EPU tray of the process unit. (05-2788) (2) Check if the process unit (EPU tray) is securely installed. (3) Check if the harnesses between the connectors (CN550, CN551, CN555) on the EPU board, the drawer connectors for the LGC board of the EPU tray, and the connector of the LGC board are disconnected or open-circuited. (4) Check if the harnesses between the connectors (CN553, CN554, CN555, and CN556) and the auto toner sensor are disconnected or open-circuited. (5) Replace the auto-toner sensor. (6) Replace the EPU board. (7) Replace the LGC board.

Error code:	C3A1
Description:	Auto-toner sensor-M abnormality (lower limit)
Causes:	Auto-toner sensor-K/-C/-M/-Y Developer unit mixer motor-K/YMC EPU board LGC board
Remedy:	(1) Check if there is any abnormality on the connector between the equipment and the EPU tray of the process unit. (05-2788) (2) Check if the process unit (EPU tray) is securely installed. (3) Check if the harnesses between the connectors (CN550, CN551, CN555) on the EPU board, the drawer connectors for the LGC board of the EPU tray, and the connector of the LGC board are disconnected or open-circuited. (4) Check if the harnesses between the connectors (CN553, CN554, CN555, and CN556) and the auto toner sensor are disconnected or open-circuited. (5) Replace the auto-toner sensor. (6) Replace the EPU board. (7) Replace the LGC board.

Error code:	C3B0
Description:	Auto-toner sensor-Y abnormality (upper limit)
Causes:	Auto-toner sensor-K/-C/-M/-Y Developer unit mixer motor-K/YMC EPU board LGC board
Remedy:	(1) Check if there is any abnormality on the connector between the equipment and the EPU tray of the process unit. (05-2788) (2) Check if the process unit (EPU tray) is securely installed. (3) Check if the harnesses between the connectors (CN550, CN551, CN555) on the EPU board, the drawer connectors for the LGC board of the EPU tray, and the connector of the LGC board are disconnected or open-circuited. (4) Check if the harnesses between the connectors (CN553, CN554, CN555, and CN556) and the auto toner sensor are disconnected or open-circuited. (5) Replace the auto-toner sensor. (6) Replace the EPU board. (7) Replace the LGC board.

Error code:	C3B1
Description:	Auto-toner sensor-Y abnormality (lower limit)
Causes:	Auto-toner sensor-K/-C/-M/-Y Developer unit mixer motor-K/YMC EPU board LGC board
Remedy:	(1) Check if there is any abnormality on the connector between the equipment and the EPU tray of the process unit. (05-2788) (2) Check if the process unit (EPU tray) is securely installed. (3) Check if the harnesses between the connectors (CN550, CN551, CN555) on the EPU board, the drawer connectors for the LGC board of the EPU tray, and the connector of the LGC board are disconnected or open-circuited. (4) Check if the harnesses between the connectors (CN553, CN554, CN555, and CN556) and the auto toner sensor are disconnected or open-circuited. (5) Replace the auto-toner sensor. (6) Replace the EPU board. (7) Replace the LGC board.

Error code:	C3E1
Description:	Drum/cleaner/charger unit replacement (old- new) detection abnormality
Causes:	Drum old/new detection switches Drum TBU motor LGC board
Remedy:	1 Check if the old/new detection bar of the drum cleaner unit is being ejected. Yes 4 No 2 2 Check if the harness of the drum old/new detection switch in the drum cleaner unit is open circuited. Yes 3 No Replace the harness. 3 Is the drum old/new detection switch of the drum cleaner unit normal? Yes 4 No Replace the drum old/new detection switch. 4 Check if the drum old/new detection pusher is moved to the escape position while the coupling of the drum cleaner unit is rotated by hand. (Is a driving in the old/new detection pusher section transmitted?) Yes 3 No Correct the drum old/new detection pusher so that it is moved to the escape position. 5 Check that the coupling of the drum TBU drive unit is driven properly. Yes Correct the engagement of the couplings in the drum TBU drive unit and the drum cleaner unit. 9 No 6 6 Check that the drum TBU drive motor rotates properly. (Input check: 03-112) Yes 9 No 7 7 Check that the connector of the drum TBU drive motor is connected properly. Yes 9 No 8 8 Check if the harness of the drum TBU drive motor is open circuited. Yes 9 No Replace the drum TBU drive motor. 9 Check that the connector of the LGC board (CN360) is connected properly. Yes 11 No Reconnect the connector. 10 Is the harness of the LGC board normal? Yes 11 No Replace the harness. 11 Is the LGC board normal? Replace the LGC board.

Error code:	C440, C445, C446
Description:	[C440] Heater abnormality after abnormality judgment (temperature abnormality at printing status) [C445/C446] Fusing temperature abnormality after abnormality judgment (pre-running end temperature abnormality)
Causes:	Fuser unit related service call • Abnormality of the thermistor is detected or the temperature of the fuser roller does not rise in a specified period of time. • The temperature of the fuser roller has exceeded the range.
Remedy:	1 Power voltage Check if the power voltage is normal.(Is the voltage during the operation ±10% of the rated voltage?) 2 Thermistor • Check if the center and edge thermistor are installed properly. • Check if the harnesses of the center and edge thermistor are open circuited. • Check if the connectors of the center and edge thermistor are disconnected (CN306, J608). 3 Switching regulator and fuser unit • Is the fuser unit installed correctly? • Check if the IH-COIL is broken. • Check if the terminal of the IH-COIL is attached securely. • Check if the thermostat is blown • Check if the drawer connector is damaged or its connection is detected. • Check if the connectors of the power supply unit are disconnected (CN504, CN505, CN512). • Check if the connectors of the IH board are disconnected (CN561, CN562, CN563, CN564, CN565). • Check if the power supply unit is abnormal. 4 LGC board • Check if the connectors CN306, CN302and CN323 are disconnected. • Check if the conductor pattern on the LGC board is short circuited or open circuited. 5 PFC board • Check if the connectors CN452 is disconnected. • Check if the conductor pattern on the PFC board is short circuited or open circuited. 6 Clear the status counter 1. Perform FS-08-2002. 2. Change the current status counter value "5", "6", "7", "9", "10", "22", "23", "24", "25", "27", "29", or "63 to 70". Change the value to "0". * The status counter value is as follows in the following cases. - The error occurred during warming-up: "5" or "6" The error occurred after the equipment has become ready: "7". - The temperature detected by the center thermistor is 220°C or higher, the temperature detected by the edge thermistor is 237°C or higher: "9", "10", "22", "23", "25", "27" or "29" - The error occurred during printing: "24", "25", or "64 to 70". - The error occurred during energy saving: "27". - A paper jam occurred: "29".

Error code:	C447, C449
Description:	[C447] Fusing temperature abnormality after abnormality judgment (temperature abnormality at ready status / during printing) [C449] Fusing temperature abnormality after abnormality judgment (high temperature abnormality)
Causes:	Fuser unit related service call • Abnormality of the thermistor is detected or the temperature of the fuser roller does not rise in a specified period of time. • The temperature of the fuser roller has exceeded the range.
Remedy:	1 Power voltage Check if the power voltage is normal.(Is the voltage during the operation ±10% of the rated voltage?) 2 Thermistor • Check if the center and edge thermistor are installed properly. • Check if the harnesses of the center and edge thermistor are open circuited. • Check if the connectors of the center and edge thermistor are disconnected (CN306, J608). 3 Switching regulator and fuser unit • Is the fuser unit installed correctly? • Check if the IH-COIL is broken. • Check if the terminal of the IH-COIL is attached securely. • Check if the thermostat is blown • Check if the drawer connector is damaged or its connection is detected. • Check if the connectors of the power supply unit are disconnected (CN504, CN505, CN512). • Check if the connectors of the IH board are disconnected (CN561, CN562, CN563, CN564, CN565). • Check if the power supply unit is abnormal. 4 LGC board • Check if the connectors CN306, CN302and CN323 are disconnected. • Check if the conductor pattern on the LGC board is short circuited or open circuited. 5 PFC board • Check if the connectors CN452 is disconnected. • Check if the conductor pattern on the PFC board is short circuited or open circuited. 6 Clear the status counter 1. Perform FS-08-2002. 2. Change the current status counter value "5", "6", "7", "9", "10", "22", "23", "24", "25", "27", "29", or "63 to 70". Change the value to "0". * The status counter value is as follows in the following cases. - The error occurred during warming-up: "5" or "6" The error occurred after the equipment has become ready: "7". - The temperature detected by the center thermistor is 220°C or higher, the temperature detected by the edge thermistor is 237°C or higher: "9", "10", "22", "23", "25", "27" or "29" - The error occurred during printing: "24", "25", or "64 to 70". - The error occurred during energy saving: "27". - A paper jam occurred: "29".

Error code:	C471, C472
Description:	[C471] IH board initialization abnormality [C472] Power supply abnormality
Causes:	Fuser unit related service call Power supply abnormality Power is not supplied to the IH board. Or there is trouble in the power supply environment of the installation location.
Remedy:	Power supply • Check if the power voltage is normal.(Is the voltage during the operation ±10% of the rated voltage?) Side cover interlock switch • Connector check (CN514, J519) • Harness check Fuser unit • Drawer connector check • Thermostat check • Unit check LGC board • Connector check (CN302, CN306, CN314) • Board check Switching regulator • Connector check (CN504, CN505, CN512) • Relay check (FS-03-[ALL]OFF/[6]/[D]) IH board • Connector check (CN561, CN562, CN563) • Board check Status counter 1. Perform FS-08-2002. Change the current status counter value "11" to "0". 2. Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state. Connector and harness • Check the connectors and harnesses of the parts replaced just before C471 occurred. • Check the connectors which connect the equipment and LCF/PFP.

Error code:	C473, C474
Description:	[C473] Power voltage upper limit abnormality [C474] Power voltage lower limit abnormality
Causes:	Fuser unit related service call The power voltage supplied to the IH board is the rated voltage or higher. (C473) The power voltage supplied to the IH board is the rated voltage or lower. (C474)
Remedy:	Power supply • Check if the power voltage is normal.(Is the voltage during the operation ±10% of the rated voltage?) Fuser unit • Drawer connector check • Thermostat check • Unit check IH board • Connector check (CN561, CN562, CN563) • Board check LGC board • Connector check (CN302, CN306) • Board check Status counter 1. Perform FS-08-2002. Change the current status counter value "13" or "16" to "0". 2. Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state.

Error code:	C480
Description:	IH abnormality
Causes:	IH board cooling fan-1/-2 IH board LGC board
Remedy:	1. Check the IH control board and LGC board (1) Check if the conductor pattern on the board is short- or open-circuited. (2) Replace the IH control board. (3) Replace the LGC board. (4) Check if the harnesses connecting the IH board and LGC board are open circuited. 2. Clear the status counter Change the values "15" of the status counter (08-400) to "0".

Error code:	C4B0
Description:	Fuser unit counter abnormality
Causes:	LGC board
Remedy:	1. Check the LGC board (1) Check if the conductor pattern on the board is short circuited or open circuited. (2) Check if NVRAM is mounted. (3) Replace the LGC board. 2. Clear the status counter Change the current status counter value (08-400) "30 or more" or "4" to "0".

Error code:	C4B1
Description:	Fuser unit voltage judgment abnormality
Causes:	Fuser unit LGC board Switching regulator IH board
Remedy:	(1) Check if any of the harnesses in the fuser unit is open circuited. (2) Check if any of the connectors CN305, CN306 and CN330 on the LGC board is open circuited. (3) Check if there is any abnormality on the harnesses between the connectors CN305, CN306 and CN330 on the LGC board and the fuser unit. (4) Replace the LGC board. (5) Replace the fuser unit. (6) Check if the AC input connector on the IH board is disconnected. (7) Check if the connector CN404 of the switching regulator is disconnected. (8) Check if the fuse of the IH board has blown. (9) Replace the IH board. (10) Replace the FIL board.

Error code:	C4B2
Description:	IH firmware combination error
Causes:	Fuser unit related service call Abnormality due to a mismatch between the IH firmware and the IH board
Remedy:	Combination of the firmware version • Check the combination of the firmware version of the IH firmware. • Reinstall the firmware of correct combination. IH board • Connector check • Board check

Error code:	C4C0
Description:	The fuse has blown out.
Causes:	Is the fuser unit installed normally? Does this error recur?
Remedy:	After cleaning the connecting connector of the fuser unit, re-install the fuser unit. Turn on the power again. After checking for the sure cable connection, replace the PU or Board IBY.

Error code:	C4E0, C4E1
Description:	[C4E0] Pressure roller release abnormality [C4E1] Pressure roller contact/semi-contact abnormality
Causes:	Fuser unit related service call • The releasing behavior of the pressure roller cannot be detected. (C4E0) • The contacting/semi-contacting behavior of the pressure roller cannot be detected. (C4E1)
Remedy:	Pressure roller contact/release detection sensor (S29) • Sensor check (Perform the input check: FS-03-[F2]ON/[2]/[H]) • Connector check (CN306, J605) • Harness check Pressure roller contact/release motor (M13) • Motor check (Perform the output check: FS-03-272) • Connector check (CN305, J602) • Harness check Fuser unit • Drawer connector check • Thermostat check • Unit check Check if the adjustment value for the tilting of the fuser unit is aligned to the uppermost line of the scale. LGC board • Connector check (CN305, CN306) • Board check

Error code:	C4E2
Description:	Fuser belt rotation detection sensor abnormality - The fuser belt does not rotate or incorrectly rotates.
Causes:	Fuser belt rotation detection sensor Detection plate (rotor) Dirty/damaged Fuser roller Deformed/damaged Heat pipe roller bearing Locked (Rotation failure) Bushing Worn Drive plate Bend section broken Gear Teeth damaged, worn LGC board
Remedy:	1. Is the fuser belt rotation detection sensor working? (Perform the input check: 03-[FAX]ON/[4]/[F]) * If it is working properly, proceed to 7. If not, check 2 to 6 below. 2. Check if there is any foreign matter or damage on the fuser belt rotation detection sensor. 3. Check if the connector for the fuser unit or any of connectors on the equipment side is disconnected or open-circuited. 4. Check if the harness between the fuser belt rotation detection sensor and the connector (CN306) on the LGC board is disconnected or open-circuited. 5. Replace the sensor. 6. Replace the LGC board. 7. Is the sensing plate of the fuser belt rotation detection sensor damaged? 8. Check if the fuser belt and its drive section have any abnormality.

Error code:	C550
Description:	RADF interface error: Communication error has occurred between the RADF and the scanner.
Causes:	RADF board Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-3210). SLG board
Remedy:	(1) Check if the harness connecting the ADF board and SLG board is disconnected or open circuited. (2) Check if the conductor pattern on the ADF board is short circuited or open circuited. (3) Check if the conductor pattern on the SLG board is short circuited or open circuited. (4) Replace the ADF board. (5) Replace the SLG board.

Error code:	C551
Description:	Document feeder model detection error: An optional document feeder that is not compatible to this equipment is installed.
Remedy:	RADF Check if the installed RADF is an option exclusively set for the model. Replace the RADF with the one exclusively set for the model.

Error code:	C552
Description:	DF abnormality
Causes:	DSDF/RADF abnormality
Remedy:	Connector Check if the connectors (CN70, CN71 and J97) connected the DSDF and the equipment are connected properly. Check if the connectors (CN70 and CN71) connected the RADF and the equipment are connected properly. Firmware Update the firmware of the DSDF/RADF. Connector • Check if the connectors of the DSDF control PC board are connected properly. • Replace the harness. DSDF control PC board / RADF control PC board Replace the DSDF control PC board / RADF control PC board.

Error code:	C553
Description:	Peak detection error
Causes:	DSDF service call The light source of the DSDF-CCD module does not light, or there is a detection error of the light source.
Remedy:	HDMI cable Check if the HDMI cables (CN78 and CN90) are connected properly. DSDF I/F board • Check if the DSDF I/F board is installed in the SYS board properly. • Check the connector (CN89) of the DSDF I/F board. • Check if the connectors on the DSDF I/F board are disconnected from the DSDF control PC board or the harnesses are open circuited. Correct if any. • Replace the DSDF control board. Connector • Check if the connectors of the SYS board and the DSDF control PC board are connected properly. • Replace the harness. Power supply Check if 24V is supplied to the DSDF control PC board properly. • Check the connector of the power supply of the DSDF control PC board: CN70 Pins 1 and 2. • Check the connector of the power supply of the SYS board: CN122 Pins 19 and 20. DSDF exit motor • Check if the DSDF exit motor is working properly. • Check if the connectors (J991 and CN77) on the DSDF control PC board are disconnected from the DSDF exit motor or the harnesses are open circuited. Correct if any. DSDF-CCD module • Check if the connectors of the DSDF-CCD module and the DSDF control PC board are connected properly. • Check that there is no abnormality in the DSDF-CCD module. SYS board • Check the connector (CN122) of the SYS board. • Check the SYS board (IC31, IC32). • Replace the SYS board.

Error code:	C554
Description:	AFE communication error
Causes:	DSDF service call Communication error between the DSDF-CCD module and SYS board
Remedy:	HDMI cable Check if the HDMI cables (CN78 and CN90) are connected properly. DSDF I/F board • Check if the DSDF I/F board is installed in the SYS board properly. • Check the connector (CN89) of the DSDF I/F board. • Check if the connectors on the DSDF I/F board are disconnected from the DSDF control PC board or the harnesses are open circuited. Correct if any. • Check the DSDF I/F board (IC6, IC9, IC204). • Replace the DSDF I/F board. Connector • Check if the connectors of the SYS board and the DSDF control PC board are connected properly. • Replace the harness. DSDF-CCD module • Check if the connectors of the DSDF-CCD module and the DSDF control PC board are connected properly. • Check that there is no abnormality in the DSDF-CCD module. SYS board • Check the connector (CN129) of the SYS board. • Check the SYS board (IC26). • Replace the SYS board.

Error code:	C560
Description:	Communication error between Engine-CPU and PFC
Causes:	PFC board LGC board
Remedy:	(1) Check if the conductor pattern around IC57 and IC58 on LGC board is not short- or opencircuited. (2) Replace the LGC board.

Error code:	C580
Description:	Communication error between IPC board and Finisher
Causes:	LGC board Finisher controller board
Remedy:	(1) Check if the specified finisher is attached. (2) Check if the harness connecting the IPC board and the finisher controller PC board is disconnected or open circuited. (3) Check if the conductor pattern on the IPC board is short circuited or open circuited. (4) Check if the conductor pattern on the finisher controller PC board is short circuited or open circuited. (5) Replace the IPC board. (6) Replace the finisher controller PC board.

Error code:	C5A0
Description:	SRAM board not connected (LGC board)
Causes:	SRAM board LGC board
Remedy:	(1) Check if the SRAM board has been installed properly. (2) Check if the conductor patterns on the SRAM board is short circuited or open circuited. (3) Check if the battery on the SRAM board has not run out. (4) Replace the SRAM board. (5) Replace the LGC board.

Error code:	C5A1
Description:	NVRAM data abnormality (LGC board)
Causes:	SRAM board LGC board
Remedy:	(1) Check if the NVRAM has been installed properly. (2) Check if the conductor patterns on the NVRAM is short circuited or open circuited. (3) Replace the NVRAM. (4) Replace the LGC board.

Error code:	C730
Description:	RADF EEPROM error: Data abnormality occurs during the EEPROM writing of the RADF is performed.
Causes:	RADF board Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-3210).
Remedy:	1. Check the IC-1, -2 and around on the RADF board to see if there is any burnout or shortcircuiting. 2. Replace the Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	C7B0
Description:	Initial time-out error
Causes:	DSDF service call The initialization is not completed within the specified time.
Remedy:	Reproducing ability Turn the power OFF and then back ON to check the occurrence. DSDF shading sheet Clean the DSDF shading sheet.

Error code:	C8C0
Description:	RADF original reading start sensor abnormality: The automatic adjustment for the original reading start sensor has been performed, but is ended unsuccessfully.
Causes:	RADF original reading start sensor RADF board Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-3210).

Error code:	C8E0
Description:	RADF communication protocol abnormality: The system has to be stopped because the control abnormality occurred.
Remedy:	1. Turn the power OFF and then back ON to check if the equipment operates normally.

Error code:	C900
Description:	Connection error between SYS board and LGC board
Causes:	LGC board If the problem is not corrected with the replacement of the LGC board, reinstall the removed LGC board and replace the IMG board. IMG board If the problem is still not corrected with the replacement of the IMG board, reinstall the removed IMG board and replace the SYS board. SYS board
Remedy:	(1) Check if the connector CN423, CN424 on the IMG board and the connector CN319, CN320 on the LGC board are completely inserted. (2) Check if the connector pin between the IMG board (connector CN423, CN424) and the LGC board (connector CN319, CN320) is disconnected. (3) Check if the connector CN422 on the IMG board and the connector CN135 on the SYS board are completely inserted. (4) Check if the connector pin between the IMG board (connector CN422) and the SYS board (connector CN135) is disconnected. (5) Check if the conductor patterns on the IMG board, LGC board and SYS board are short circuited or open circuited. (6) Replace the LGC board if no problem is found in steps from (1) to (5) above. (7) If the problem is not corrected with the replacement of the LGC board, reinstall the removed LGC board and replace the IMG board. (8) If the problem is still not corrected with the replacement of the IMG board, reinstall the removed IMG board and replace the SYS board.

Error code:	C911 ... C914
Description:	[C911] Toner cartridge PC board access abnormality (K) [C912] Toner cartridge PC board access abnormality (C) [C913] Toner cartridge PC board access abnormality (M) [C914] Toner cartridge PC board access abnormality (Y)
Causes:	Toner cartridge related service call Abnormal access to the toner cartridge IC chip (High possibility of failure except the LGC board)
Remedy:	1 Does non-genuine toner cartridge display appear when the front cover is opened and closed? Yes Use the genuine toner cartridge. No 2 2 Toner cartridge • Check the phenomenon by removing the toner cartridges (Y, M, C and K) and reinserting them. • Check that the CTRG board of each cartridge (Y, M, C and K) is installed properly. • Avoid touching the contact point. • Wipe the contact point with a soft cloth if it`s stained. 3 Contact point on the equipment side Check that the spring of the contact point for each color (Y, M, C and K) is not deformed. 4 Is the spring of the contact point returned when it is pushed lightly? Yes 7 No • Check that the CTIF board is installed properly. • Board check 5 LGC board • Connector check (CN315) • Board check 6 Harness • Connector check (CN315, CN440) • Harness check 7 CTIF board for each color (Y, M, C and K) • Check that the board is installed properly. • Board check 8 Perform the above troubleshooting and if the C911, C912, C913 or C914 error is cleared, set the following self-diagnostic codes to "0" (normal). • FS-08-4689-0: Board information of toner cartridge (Y) • FS-08-4689-1: Board information of toner cartridge (M) • FS-08-4689-2: Board information of toner cartridge (C) • FS-08-4689-3: Board information of toner cartridge (K)

Error code:	C916
Description:	Sub-CPU access abnormality
Causes:	Circuit related service call Failed to access to the sub-CPU
Remedy:	LGC board 1. Check if there is no abnormality in the LGC board. 2. Check if the conductor pattern of the LGC board is short circuited or open circuited.

Error code:	C940
Description:	Engine-CPU abnormality
Causes:	LGC board
Remedy:	Is the “Call for Service” displayed even after the power is turned OFF and back ON? → NO → Leave it and see what happens. YES 1. Check if the circuit pattern between the Engine-CPU and FROM is short circuited or open circuited. 2. Replace the LGC board if this error occurs frequently.

Error code:	C962
Description:	LGC board ID abnormality
Causes:	LGC board If the problem is not corrected with the replacement of the LGC board, reinstall the removed LGC board and replace the IMG board. IMG board If the problem is still not corrected with the replacement of the IMG board, reinstall it and ask a specialist to repair it. (Abnormal ID)
Remedy:	(1) Check if the connector CN304 on the LGC board is completely inserted or not disconnected. (2) Check if the connectors CN423 and CN424 on the IMG board and the connectors CN319 and CN320 on the LGC board are completely inserted. (3) Check if the connector pin between the IMG board (connector CN423, CN424) and the LGC board (connector CN319, CN320) is disconnected. (4) Check if the connector CN426 on the IMG board is completely inserted or not disconnected. (5) Check if the conductor patterns on the IMG board and the LGC board are short circuited or open circuited. (6) Replace the LGC board if no problem is found in steps from (1) to (5) above. (7) If the problem is not corrected with the replacement of the LGC board, reinstall the removed LGC board and replace the IMG board. (8) If the problem is still not corrected with the replacement of the IMG board, reinstall it and ask a specialist to repair it. (Abnormal ID)

Error code:	C963
Description:	Connection detection error between the IMG board and the LGC board
Remedy:	1 LGC board Connector check (CN319, CN320) 2 IMG board Connector check (CN423, CN424, CN426) 3 Harness between the IMG board and the LGC board Harness check 4 Harness between the IMG board and the low-voltage power supply Harness check Harness between the IMG board and the LGC board LGC board If the problem is not corrected by the replacement of the LGC board, reinstall the removed LGC board and replace the IMG board. IMG board If the problem is not still corrected by the replacement of the IMG board, reinstall it and ask a specialist to repair it. (Abnormal ID) Harness between the IMG board and the low-voltage power supply

Error code:	C964
Description:	LGC board boot process abnormality
Causes:	LGC board
Remedy:	LGC board Turn the power OFF and then back ON using the main power switch. If the same error occurs again, replace the LGC board.

Error code:	C970
Description:	High-voltage transformer leakage abnormality: The high-voltage leakage of the main charger is detected.
Causes:	Main charger
Remedy:	(1) Is the main charger installed securely? (2) Check if the spring of high-voltage supply contact point is deformed. (3) Check if the main charger wire is broken or the main charger grid is deformed. (4) Check if any foreign matters is on the main charger win or the main charger grid. (5) Replace the High-voltage transformer. (6) Replace the LGC board.

Error code:	C9E0
Description:	Connection error between SLG board and SYS board
Causes:	SLG board If the problem is not corrected with the replacement of the SLG board, reinstall the removed SLG board and replace the IMG board. IMG board If the problem is still not corrected with the replacement of the IMG board, reinstall the removed IMG board and replace the SYS board. SYS board
Remedy:	(1) Check if the connector CN12 on the SLG board is completely inserted or not disconnected. (2) Check if the connector CN421 on the IMG board is completely inserted or not disconnected. (3) Check if the connector pin between the SLG board (connector CN12) and the IMG board (connector CN421) is disconnected, or the harness connecting these boards is short circuited or open circuited. (4) Check if the connector CN422 on the IMG board and the connector CN135 on the SYS board are completely inserted. (5) Check if the connector pin between the IMG board (connector CN422) and the SYS board (connector CN135) is disconnected. (6) Check if the conductor patterns on the SLG board, IMG board and SYS board are short circuited or open circuited. (7) Replace the SLG board if no problem is found in steps from (1) to (6) above. (8) If the problem is not corrected with the replacement of the SLG board, reinstall the removed SLG board and replace the IMG board. (9) If the problem is still not corrected with the replacement of the IMG board, reinstall the removed IMG board and replace the SYS board.

Error code:	CA00
Display:	Unusable Device Remove USB device. Turn the machine off and then back on again. Retry using a USB flash memory drive.
Description:	Image position alignment abnormality
Remedy:	< Invalidating image position alignment control > (1) Turn the power ON while [0] and [8] are pressed simultaneously. (2) Key in “4546”, then press the [START] button. (08-4546: Position adjustment control / Mode setting) (3) Set the value to “0” (not performed automatically). (4) Turn the power OFF. < Checking the abnormal status on image position alignment > (5) Turn the power ON while [0] and [5] are pressed simultaneously. (6) Key in “4720”, then press the [START] button. (7) Press the [START] button again, then check the displayed value. (05-4720-0: Displaying the cause of image position alignment detection error front and rear sides.) (8) Press the [START] button. (9) After [1] is pressed, then press the [START] button. (10) Check the displayed value. (05-4720-1: Displaying the cause of image position alignment detection error center side.) When the error [CA00] occurs, the value between 1 and 255 is displayed. (0: Detection normality on the front and rear sides) (The statues of total 8 sections (4 colors on the front and rear sides) are displayed.) 1 : Y on the rear side detection abnormality (1) 2 : Y on the front side detection abnormality (1) 3 : Y on the front and rear sides detection abnormality 4 : M on the rear side detection abnormality (1) 8 : M on the front side detection abnormality (1) 12 : M on the front and rear sides detection abnormality 16 : C on the rear side detection abnormality (1) 32 : C on the front side detection abnormality (1) 48 : C on the front and rear sides detection abnormality ) 64 : K on the rear side detection abnormality (1) 85 : All colors on the rear side detection abnormality -> (I) 128: K on the front side detection abnormality (1) 170: All colors on the front side detection abnormality -> (I) 192: K on the front and rear sides detection abnormality 255: All colors on the front and rear sides detection abnormality -> (I) Other than the above: Multiple colors detection abnormality (2) The adjustment value is the sum of (1), which, as in the example below, specifies the cause of the detection abnormality. (E.g. 1) 05-4720-0 --- in case of 72 72 = 64 + 8 -> K on the rear side / M on the front side detection abnormality (E.g. 2) 05-4720-0 --- in case of 146 146 = 128 + 18 = 128 + 16 + 2 -> K on the front side / C on the rear side / Y on the front side detection abnormality When the error [CA00] occurs, the value between 1 and 85 is displayed. (0: Detection normality on the center side) (The statues of total 4 sections (4 colors on the front and rear sides) are displayed.) 1 : Y on the center side detection abnormality (3) 4 : M on the center side detection abnormality (3) 16 : C on the center side detection abnormality (3) 64 : K on the center side detection abnormality (3) 85 : All colors on the center side detection abnormality -> (I) Other than the above: Multiple colors detection abnormality (4) The adjustment value is the sum of (3), which, as in the example below, specifies the cause of the detection abnormality. (E.g. 1) 05-4720-0 --- in case of 65 65 = 64 + 1 -> K on the rear side / Y on the front side detection abnormality

Error code:	CA10
Description:	Polygonal motor abnormality: The polygonal motor does not run normally.
Causes:	Polygonal motor Laser unit cooling fan (front) Laser unit cooling fan (rear) LGC board Laser optical unit
Remedy:	Is the polygonal motor rotating? ↓ → NO → (e-STUDIO555/655) 1. Check if the connector CN209 on the PLG board is disconnected. 2. Check if the harness is open circuited and the connector pin is disconnected. 3. Check if the following signals are transmitted on the pins of the connector CN209 on the PLG board. Pin 1: 27±1V, Pin 2: GND, Pin 5: Less than or equal to 1V (Lo), Pin 4: Less than or equal to 0.7 V (Lo), Pin 3: Do not touch. 4. Check if the conductor pattern on the PLG board is short circuited or open circuited. 5. Replace the laser optical unit. 6. Replace the PLG board. (e-STUDIO755/855) 1. Check if the connector CN206 on the PLG board is disconnected. 2. Check if the harness is open circuited and the connector pin is disconnected. 3. Check if the following signals are transmitted on the pins of the connector CN206 on the PLG board. Pin 5: 24±1V, Pin 4: GND, Pin 3: Less than or equal to 1V (Lo), Pin 2: Less than or equal to 0.7 V (Lo), Pin 1: Do not touch. 4. Check if the conductor pattern on the PLG board is short circuited or open circuited. 5. Replace the laser optical unit. 6. Replace the PLG board. YES Is the deformed image output? ↓ → NO → (e-STUDIO555/655) 1. Check if the connector CN209 on the PLG board is about to be disconnected. 2. Check if the harness is about to be open circuited and the connector pin is disconnected. 3. Check if the following signals are transmitted on the pins of the connector CN209 on the PLG board. Pin 1: 27±1V, Pin 2: GND, Pin 5: Less than or equal to 1V (Lo), Pin 4: Less than or equal to 0.7 V (Lo), Pin 3: Do not touch. 4. Check if the conductor pattern on the PLG board is short circuited or open circuited. 5. Check if the laser unit cooling fan is not stopped. 6. Check if the intake area of the laser unit cooling fan is not blocked. 7. Replace the laser optical unit. 8. Replace the PLG board. (e-STUDIO755/855) 1. Check if the connector CN206 on the PLG board is about to be disconnected. 2. Check if the harness is about to be open circuited and the connector pin is disconnected. 3. Check if the following signals are transmitted on the pins of the connector CN206 on the PLG board. Pin 5: 24±1V, Pin 4: GND, Pin 3: Less than or equal to 1V (Lo), Pin 2: Less than or equal to 0.7 V (Lo), Pin 1: Do not touch. 4. Check if the conductor pattern on the PLG board is short circuited or open circuited. 5. Check if the laser unit cooling fan is not stopped. 6. Check if the intake area of the laser unit cooling fan is not blocked. 7. Replace the laser optical unit. 8. Replace the PLG board. YES 1. Check if the conductor pattern on the PLG board is short circuited or open circuited. 2. Check if the grounding wire of the high-voltage unit (e.g. developer unit, transfer unit) is grounded securely. 3. Check if the bias contact point of the high-voltage unit is contacted securely. (Check if the point is not stained either.) 4. Check if the metal plates of the transport system are grounded securely. 5. Check if the equipment is grounded securely? 6. Check if the laser unit cooling fan is not stopped. 7. Check if the intake area of the laser unit cooling fan is not blocked. 8. Replace the laser optical unit.

Error code:	CA20, CA21, CA22
Description:	[CA20] H-Sync detection error (K, Y) [CA21] H-Sync detection error (K) [CA22] H-Sync detection error (Y)
Causes:	Laser optical unit related service call H-Sync signal detection PC board cannot detect laser beams.
Remedy:	Laser optical unit • Connector check (Relay connector J643) • Check the harness/connector between the LGC board and the laser optical unit. • Flat cable/terminal check LRL board Connector check • 25/30/35ppm: CN204 (K), CN205 (Y) • 45/50ppm: CN210 (K), CN211 (K, Y), CN212 (Y) LGC board • Connector check: CN322 (K, Y), CN317 (Y), CN318 (K, Y), CN319 (K) • LGC board check Grounding Check that the equipment is grounded properly. EPU Has the developer unit (Y, M, C, K) been installed securely? Press the slanted line portion of the developer unit until a click sound is heard. Main charger Check if the main charger is installed securely. Spring of high-voltage supply contact point Check if the spring of high-voltage supply contact point is deformed. Needle electrode • Check if the needle electrode is broken or the main charger grid is deformed. • Check if any foreign matter is on the needle electrode or main charger grid.

Error code:	CA60
Description:	LSU thermistor-1 abnormality
Causes:	Laser optical unit related service call The LSU thermistor cannot detect the temperature. The LSU thermistor-1 is broken.
Remedy:	LRL board • Check if the flat cable is disconnected. • Check if there is no abnormality on the contact surface of the connector terminal and the flat cable. Check if the flat cable is broken. 45/50 ppm: CN211 20/25/35 ppm: CN205 • Check if the connector of the thermistor harness is disconnected. • Check if the connector terminal and the harness are broken. CN222 LGC board • Check if the flat cable is disconnected. • Check if there is no abnormality on the contact surface of the connector terminal and the flat cable. Check if the flat cable is broken. 45/50 ppm: CN318 20/25/35 ppm: CN317 Remarks: If a CA60 or CA61 error frequently occurs and the equipment does not operate, set “1” (Error not detected) in FS-08-4807. The equipment will be made to recover from the error. However, color registration control will not be performed at an appropriate timing. Due to this, color deviation may occur. Therefore, this should be performed as a temporary measure. After the troubleshooting for a CA60 or CA61 error has been performed properly, return the value to “0” (Error detected) of FS-08-4807.

Error code:	CA61
Description:	LSU thermistor-2 abnormality
Causes:	Laser optical unit related service call The LSU thermistor cannot detect the temperature. The LSU thermistor-2 is broken.
Remedy:	LRL board • Check if the flat cable is disconnected. • Check if there is no abnormality on the contact surface of the connector terminal and the flat cable. Check if the flat cable is broken. 45/50 ppm: CN211 20/25/35 ppm: CN204 • Check if the connector of the thermistor harness is disconnected. • Check if the connector terminal and the harness are broken. CN222 LGC board • Check if the flat cable is disconnected. • Check if there is no abnormality on the contact surface of the connector terminal and the flat cable. Check if the flat cable is broken. 45/50 ppm: CN318 20/25/35 ppm: CN319 Laser optical unit • Replace the laser optical unit. (Replace the thermistor and the LRL board.) LGC board • Replace the LGC board. Remarks: If a CA60 or CA61 error frequently occurs and the equipment does not operate, set “1” (Error not detected) in FS-08-4807. The equipment will be made to recover from the error. However, color registration control will not be performed at an appropriate timing. Due to this, color deviation may occur. Therefore, this should be performed as a temporary measure. After the troubleshooting for a CA60 or CA61 error has been performed properly, return the value to “0” (Error detected) of FS-08-4807.

Error code:	CB00, CB01
Description:	[CB00] Finisher not connected [CB01] Finisher communication error
Causes:	Finisher not connected: Communication error has occurred between the equipment and finisher. Finisher communication error: Communication error has occurred between the equipment and finisher.
Remedy:	Finisher • Check if the harness connecting the equipment and the finisher control PC board (FIN) is disconnected or open circuited. • Check if the conductor pattern on the finisher control PC board (FIN) is open circuited or short circuited. • Update the finisher firmware. • Replace the finisher control PC board (FIN). LGC board • Check if the harness connecting the finisher and the LGC board on the equipment is disconnected or open circuited. • Connector check (CN314) • Check if the conductor pattern on the LGC board is open circuited or short circuited. • Replace the LGC board.

Error code:	CB10
Description:	Feed motor abnormality: The feed motor does not run normally or the stack feed roller does not move normally.
Causes:	Entrance motor Finisher control board
Remedy:	[Procedure 1] Is second feed motor (M8) rotating in reverse at the fixed timing? → NO → Replace second feed motor or finisher controller PC board. YES Is the shutter securely attached to the shutter upper/lower bars? → NO → Attach it securely. YES Turn the feed roller-2 in reverse by hand. Do the shutter upper/lower bars move up and down? l → NO → Fix the mechanism including the shutter upper/lower bars and gears of the feed roller-2. YES Is the shutter closed detecting switch (MS4) working normally? → NO → Replace the switch. YES Replace the finisher controller PC board. [Procedure 2] Is second feed motor (M8) rotating in reverse at the fixed timing? → NO → Replace second feed motor or finisher controller PC board. YES Is the shutter securely attached to the shutter upper/lower bars? → NO → Attach it securely. YES Turn feed roller-2 in reverse by hand. Do the shutter upper/lower bars move up and down? l → NO → Fix the mechanism including the shutter upper/lower bars and gears of the feed roller-2. YES Is the shutter open sensor (PI5) working normally? → NO → Replace the sensor. YES Replace the finisher controller PC board. [Procedure 3] Check the safety zone switch (MS3). Is the switch working normally? → NO → Replace the switch. YES Is the safety zone switch (MS3) correctly pressed? → NO → Fix the mechanism. YES Is the shutter closed detecting switch (MS4) working normally? → NO → Replace the switch. YES Is the shutter closed detecting switch (MS4) correctly pressed? → NO → Fix the mechanism. YES Replace the finisher controller PC board.

Error code:	CB11
Description:	Buffer tray guide motor abnormality: The buffer tray guide motor is not rotating or the buffer tray guide is not moving normally. [MJ-1103/1104]
Causes:	Buffer tray guide motor. Finisher control board
Remedy:	MJ-1103/1104 Is there any mechanical problem when the buffer tray guide is opened/closed while the buffer roller is lifted up? YES Fix the mechanism. NO Is the harness between the buffer tray guide motor (M3) and the finisher control PC board (CN18) disconnected or open circuited? l YES • Reconnect the connector securely. • Replace the harness. NO 1. Replace the buffer tray guide motor (M3). 2. Replace the finisher control PC board.

Error code:	CB13
Description:	Finisher exit motor abnormality
Causes:	Exit motor. Finisher control board
Remedy:	Is there any mechanical problem when the exit roller is rotated? YES Fix the mechanism. NO Is the harness between the exit motor (M11) and the CN13 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO 1. Replace the exit motor (M11). 2. Replace the finisher control PC board (FIN).

Error code:	CB14, EAFE
Description:	MJ-1109/1110 [CB14] Assist arm motor (M10) abnormality [EAFE] Paper holding cam position error (paper jam)
Causes:	Finisher related service call The assist arm motor is not rotating or the paper pusher cam is not moving normally.
Remedy:	Paper pusher cam • Check if properly installed. • Is there any mechanical problem when the paper pusher cam is rotated? Assist arm motor (M10) • Motor check • Connector check (CN10) • Harness check Finisher control PC board (FIN) • Connector check (CN10) • Board check

Error code:	CB15
Description:	Catching motor abnormality MJ-1109/1110
Causes:	Finisher related service call Catching motor abnormality
Remedy:	Catching motor (M21) Is there any mechanical problem when the catching motor is rotated? If there is any mechanical problem, fix its mechanism. Harness Check if the connector on the finisher control PC board is disconnected from the catching motor (M21) and the harnesses are open circuited. Correct if any. Finisher control PC board (FIN) • Harness check • Connector check • Board check

Error code:	CB30
Description:	Tray lift motor abnormality
Causes:	Movable tray shift motor Movable tray position-A/-B/-C sensor Finisher control board
Remedy:	[Procedure 1] Is the tray 1 home position sensor (PI8) working properly? → NO → Replace the tray 1 home position sensor. YES Is the tray 1 lifting mechanism working properly? → NO → Correct the defect of the mechanism. YES Is 24V supplied to the tray1 lifting motor (M5) from the finisher control board at the timing of tray driving? → NO → Replace the finisher control board. YES Is the harness between the finisher control board and tray 1 lifting motor normal? → NO → Replace the harness. YES Replace the tray 1 lifting motor. [Procedure 2] Is the tray 1 lifted/lowered? ↓ → YES → Is the wiring between the finisher controller PC board and tray 1 lifting motor normal? → NO → Correct the wiring. YES Replace the tray 1 lifting motor. NO Is the power supplied to the motor from the finisher control board at the timing of tray 1 lifting? → NO → Replace the finisher control board. YES Correct the defect of the mechanism. [Procedure 3] Is the tray 2 home position sensor (PI25) working properly? → NO → Replace the tray 2 home position sensor. YES Is the tray 2 lifting mechanism working properly? → NO → Correct the defect of the mechanism. YES Is 24V supplied to the tray 2 lifting motor (M10) from the finisher control board at the timing of tray driving? → NO → Replace the finisher control board. YES Is the harness between the finisher control board and tray 2 lifting motor normal? → NO → Replace the harness. YES Replace the tray 2 lifting motor. [Procedure 4] Is the tray 2 lifted/lowered? ↓ → YES → Is the harness between the finisher control board and tray 2 lifting motor normal? → NO → Correct the wiring. YES Replace the tray 2 lifting motor. NO Is the power supplied to the motor from the finisher control board at the timing of tray 2 lifting? → NO → Replace the finisher control board. YES Is there any abnormality at the tray 2 lifting mechanism? → YES → Correct the defect of the mechanism. NO Replace the tray 2 lifting motor. [Procedure 5] Is the tray lifting mechanism working properly? → NO → Correct the defect of the mechanism. YES Is the tray coming close detection switch working properly? → NO → Replace the switch. YES Replace the finisher controller PC board.

Error code:	CB30, EAFC
Description:	MJ-1109/1110 [CB30] Movable tray shift motor abnormality [EAFC] Movable tray height error (paper jam)
Causes:	Finisher related service call Movable tray shift motor abnormality: The movable tray shift motor is not rotating or the movable tray is not moving normally.
Remedy:	Movable tray shift motor (M12) Check the connectors and harnesses between the movable tray shift motor (M12) and the finisher control PC board (CN19). Movable tray position A, B, and C sensors (S13, S14 and S15) • Connector check (CN20) • Sensor check • Harness check

Error code:	CB31, EAFD
Description:	MJ-1109/1110 [CB31] Movable tray paper-full detection error [EAFD] Movable tray movement error (paper jam)
Causes:	Finisher related service call Movable tray paper-full detection error: The actuator of the movable tray paper-full detection sensor does not move smoothly.
Remedy:	Movable tray paper-full sensor (S16) Fix any mechanical problem occurring when the actuator is moved. Check if there is a disconnection of the connector, incorrect installation or breakage of the movable tray paper-full sensor (S16). If there is, reinstall the sensor correctly or replace it. Check if the connector (CN22) on the finisher control PC board is disconnected from the movable tray paper-full sensor (S16) and the harnesses are open circuited. Correct if so.\| Movable tray position A, B, and C sensors (S13, S14 and S15) • Connector check (CN20) • Sensor check • Harness check

Error code:	CB40
Description:	Alignment motor (rear) abnormality: The alignment motor (rear) does not run normally or the alignment plate does not move normally
Causes:	Front alignment motor Finisher control board
Remedy:	Is the alignment guide home position sensor (PI6) working normally? → NO → Replace the sensor. YES Is the wiring between the finisher controller PC board and the alignment motor (M3) correct? → YES → Correct the wiring. NO Is there any mechanical problem with the alignment guide movement path? → YES → Fix the mechanism. NO Is the problem solved by replacing the alignment motor? → NO → Replace the finisher controller PC board. YES END

Error code:	CB50
Description:	Staple motor abnormality: The staple motor does not run normally or the stapler does not move normally.
Causes:	Stapler Finisher control board
Remedy:	Is the wiring between the finisher controller PC board and the stapler normal? → NO → Correct the wiring. YES Is the problem solved by replacing the stapler? → YES → END NO Replace the finisher controller PC board.

Error code:	CB51
Description:	Stapler shift home position error: The stapler is not at the home position. [MJ-1103/1104]
Causes:	Stapler Stapler unit home position sensor Stapler unit shift motor Finisher control board
Remedy:	MJ-1103/1104 Is there any mechanical problem when the stapler is moved? YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the stapler unit home position sensor (S10)? YES • Connect the connector securely. • Reinstall the sensor correctly. • Replace the sensor. NO Is the harness between the stapler unit home position sensor (S10) and the finisher control PC board (CN1) disconnected or open circuited? l YES • Reconnect the connector securely. • Replace the harness. NO Is the harness between the stapler unit shift motor (M4) and the finisher control PC board (CN5) disconnected or open circuited? l YES • Reconnect the connector securely. • Replace the harness. NO Replace the finisher control PC board.

Error code:	CB51, EAFB
Description:	MJ-1109/1110 [CB51] Stapler shift home position error [EAFB] Stapler movement error (paper jam)
Causes:	Finisher related service call Stapler shift home position error: The stapler is not at the home position.
Remedy:	Stapler Move the stapler. Fix any mechanical problem. Stapler unit home position sensor (S10) Check if there is a disconnection of the connector, incorrect installation or breakage of the stapler unit home position sensor (S10). If there is, reinstall the sensor correctly or replace it. Check if the connector (CN27) on the finisher control PC board is disconnected from the stapler unit home position sensor (S10) and the harnesses are open circuited. Correct if so. Stapler unit shift motor (M9) Check if the connector (CN15) on the finisher control PC board (FIN) is disconnected from the stapler unit shift motor (M9) and the harnesses are open circuited. Correct if so.

Error code:	CB60
Description:	Stapler shift motor abnormality: The stapler shift motor does not run normally or the Staple Unit does not move normally.
Causes:	Stapler Stapler unit shift motor Finisher control board
Remedy:	Is the stapler shift home position sensor (PI7) working normally? → NO → Replace the sensor. YES Is the wiring between the finisher controller PC board and the stapler shift motor (M4) correct? → YES → Correct the wiring. NO Is there any mechanical problem with the stapler stand motion path? → YES → Fix the mechanism. NO Try replacing the staple shift motor. Is the problem corrected? → YES → END NO Replace the finisher controller PC board.

Error code:	CB80
Description:	Backup RAM data abnormality: 1. Abnormality of checksum value on the finisher controller PC board is detected when the power is turned ON. 2. Abnormality of checksum value on the punch controller PC board is detected when the power is turned ON.
Causes:	Finisher control board
Remedy:	Is the problem solved by turning the power of the equipment OFF and ON? → YES → End. NO Replace the finisher controller PC board. Replace tha punch driver PC board.

Error code:	CB81
Description:	Flash ROM abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON. [MJ-1103/1104]
Causes:	Finisher control board
Remedy:	MJ-1103/1104 Is the error recovered when the power of the equipment is turned OFF and then back ON? YES End. NO 1. Check if the conductor pattern on the finisher controller PC board is open circuited or short circuited. 2. Replace the finisher control PC board.

Error code:	CB82
Description:	Finisher - Main CPU program error
Causes:	Finisher control board
Remedy:	1. Update the firmware version of the finisher control PC board (FIN). 2. Replace the finisher control PC board (FIN).

Error code:	CB83
Description:	Saddle Stitch Finisher - Main CPU program error
Causes:	Saddle control PC board
Remedy:	1. Update the firmware version of the saddle control PC board (ADL). 2. Replace the saddle control PC board (SDL).

Error code:	CB84
Description:	Hole Punch Unit - Main CPU program error
Causes:	Hole punch control PC board
Remedy:	Is the firmware version of the PNC board (HP) latest? YES Update the firmware of the PNC board (HP). NO Replace the hole punch control PC board (HP).

Error code:	CB92
Description:	Saddle Stitch Finisher RAM abnormality
Causes:	Saddle controller PC board
Remedy:	Is the error recovered when the power of the equipment is turned OFF and then back ON? YES End. NO Replace the Saddle control PC board (SDL).

Error code:	CB93
Description:	Additional folding motor abnormality
Causes:	Additional folding motor Saddle control PC board
Remedy:	Is there any mechanical problem when the additional folding carrier is moved? YES Fix the mechanism. NO Is the harness between the additional folding motor (M20) and the CN18 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO 1. Replace the additional folding motor (M20). 2. Replace the saddle control PC board (SDL).

Error code:	CB94
Description:	Saddle transport motor abnormality
Causes:	Saddle transport motor Saddle control PC board
Remedy:	Is there any mechanical problem when the transport rollers are rotated? YES Fix the mechanism. NO Is the harness between the saddle transport motor (M16) and the CN18 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO 1. Replace the saddle transport motor (M16). 2. Replace the saddle control PC board (SDL).

Error code:	CB95
Description:	Stacker motor abnormality
Causes:	Stacker motor Saddle control PC board
Remedy:	Is there any mechanical problem when the stacker carrier is moved? YES Fix the mechanism. NO Is the harness between the stacker motor (M14) and the CN4 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	CBA0
Description:	Stitch motor (front) abnormality: The stitch motor (front) does not run normally or the rotational cam does not move normally.
Causes:	Stitcher home position switch Stitcher motor Saddle control PC board
Remedy:	Are the front and rear stitchers and their stands installed properly? → NO → Install them properly. YES Are the stitcher home position switches (MS7S/MS5S) on the front and rear stitchers working normally? → NO → Replace the front or rear stitcher. YES Are the front and rear stitchers operating at the fixed timing? → NO → Replace the front or rear stitcher. YES Check the wiring between the stitcher and saddle stitcher controller PC board. If there is no problem, replace the controller PC board.

Error code:	CBB0
Description:	Stitch motor (rear) abnormality: The stitch motor (rear) does not run normally or the rotational cam does not move normally.
Causes:	Stitcher home position switch Stitcher motor Saddle control PC board
Remedy:	Are the front and rear stitchers and their stands installed properly? → NO → Install them properly. YES Are the stitcher home position switches (MS7S/MS5S) on the front and rear stitchers working normally? → NO → Replace the front or rear stitcher. YES Are the front and rear stitchers operating at the fixed timing? → NO → Replace the front or rear stitcher. YES Check the wiring between the stitcher and saddle stitcher controller PC board. If there is no problem, replace the controller PC board.

Error code:	CBC0
Description:	Alignment motor abnormality: The alignment motor does not run normally or the alignment plate does not move normally.
Causes:	Alignment plate home position sensor Alignment motor Saddle control PC board
Remedy:	Is the alignment plate home position sensor (PI5S) working normally? → NO → Replace the sensor. YES Is the alignment motor (M5S) operating at the fixed timing? → YES → Replace the saddle stitcher controller PC board. NO Is the alignment plate drive mechanism normal? → NO → Fix the mechanism. YES Is the problem solved by replacing the alignment motor (M5S)? → NO → Replace the saddle stitcher controller PC board. YES END

Error code:	CBE0
Description:	Paper folding motor abnormality: The paper folding motor does not run normally or the paper folding roller does not move normally.
Causes:	Paper folding motor clock sensor Paper folding home position sensor Paper folding motor Saddle control PC board
Remedy:	Is the paper folding motor clock sensor (PI4S) working normally? → NO → Replace the sensor. YES Is the paper folding home position sensor (PI21S) working normally? → NO → Replace the sensor. YES Is the paper folding motor (M2S) operating at the fixed timing? → YES → Replace the saddle stitcher controller PC board. NO Is the paper folding roller drive mechanism normal? → NO → Fix the mechanism. YES Is the problem solved by replacing the paper folding motor (M2S)? → NO → Replace the saddle stitcher controller PC board. YES END

Error code:	CC02
Description:	Stack exit roller nip home position detection error: The detection of the home position of the stack exit roller nip ends abnormally. [MJ-1032/MJ-1033]
Remedy:	Exit roller nip adjustment motor (M4) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Exit roller nip home position sensor (S8) abnormality Measure the voltage on TP31 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN2, CN9) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

Error code:	CC20
Description:	Communication error between Finisher and Saddle Stitch section: Communication error has occurred between the finisher controller PC board and the saddle stitcher controller PC board.
Causes:	Finisher control PC board Saddle control PC board
Remedy:	Is the problem solved by turning OFF and ON the power switch of the equipment? → YES → END NO Is the wiring between the finisher controller PC board and the saddle stitcher controller PC board connected? → YES → Connect the wiring. NO Measure the voltage between J3-2 (+) and J3-1 (-) on the finisher controller PC board. Is it DC 5V? → NO → Replace the finisher controller PC board. YES Replace the saddle stitcher controller PC board.

Error code:	CC30
Description:	Stack transport motor abnormality: The stack transport motor is not rotating or the stack transport belt is not moving normally. [MJ-1103/1104]
Causes:	Stack transport motor Finisher control PC board
Remedy:	MJ-1103/1104 Is there any mechanical problem when the stack transport belt is moved? YES Fix the mechanism. NO Is the harness between the stack transport motor (M5) and the finisher control PC board (CN10) disconnected or open circuited? l YES • Reconnect the connector securely. • Replace the harness. NO 1. Replace the stack transport motor (M5). 2. Replace the finisher control PC board.

Error code:	CC31
Description:	Transport motor abnormality: The transport motor is not rotating or the stack transport roller -1 and -2 is not rotating normally. [MJ-1103/1104]
Causes:	Transport motor Finisher control PC board
Remedy:	MJ-1103/1104 Is there any mechanical problem when the stack transport roller -1 and -2 are rotated? YES Fix the mechanism. NO Is the harness between the transport motor (M2) and the finisher control PC board (CN5) disconnected or open circuited? l YES • Reconnect the connector securely. • Replace the harness. NO 1. Replace the transport motor (M2). 2. Replace the finisher control PC board.

Error code:	CC41
Description:	Paper holder cam home position abnormality: The paper holder cam is not at the home position. [MJ1103/1104]
Causes:	Paper holder home position sensor Finisher control PC board
Remedy:	MJ-1103/1104 Is there any mechanical problem when the paper holder cam is rotated? YES Fix the mechanism. NO Is the harness between the paper holder home position sensor (S6) and the finisher control PC board (CN17) disconnected or open circuited? l YES • Reconnect the connector securely. • Replace the harness. NO 1. Replace the paper holder home position sensor (S6). 2. Replace the finisher control PC board.

Error code:	CC51
Description:	Sideways adjustment motor (M2) abnormality: Sideways adjustment motor is not rotating or puncher is not shifting normally. [MJ-1103/1104 (when MJ-6102 is installed)]
Causes:	Sideways adjustment motor Sideways deviation home position sensor Hole punch control PC board
Remedy:	MJ-1103/1104 (When MJ-6102 is installed) Is there any paper remaining on the transport path? YES Remove the paper. NO Rotate the sideways adjustment motor (M2). Does it rotate smoothly? NO Fix the mechanism. YES Are the sideways deviation home position sensor (S3) and its wiring correct? NO Replace the sensor. Correct the wiring. YES Is the wiring between the hole punch control PC board (HP) and sideways adjustment motor (M2) correct? NO Correct the wiring. YES 1. Replace the punch sideways adjustment motor (M2). 2. Replace the hole punch control PC board (HP).

Error code:	CC52
Description:	Skew adjustment motor (M1) abnormality: Skew adjustment motor is not rotating or puncher is not shifting normally. [MJ-1103/1104 (when MJ-6102 is installed)]
Causes:	Skew adjustment motor Skew home position sensor Hole punch control PC board
Remedy:	MJ-1103/1104 (When MJ-6102 is installed) Is there any paper remaining on the transport path? YES Remove the paper. NO Rotate the skew adjustment motor (M1). Does it rotate smoothly? NO Fix the mechanism. YES Are the skew home position sensor (S2) and its wiring correct? NO Replace the sensor. Correct the wiring. YES Is the wiring between the hole punch control PC board (HP) and skew adjustment motor (M1) correct? NO Correct the wiring. YES 1. Replace the skew adjustment motor (M1). 2. Replace the hole punch control PC board (HP).

Error code:	CC54
Description:	Hole punch registration sensor detection error: An abnormality occurs in the hole punch registration sensor. [MJ-1032/MJ-1033]
Remedy:	MJ-1032 Paper detection sensors (S24 and S25) abnormality Measure the voltage on pin CN6.8 on the hole punch control PC board (HP). Then check that the measured voltage is 3.0V or higher when not shielded and 1.2V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN4, CN6) Hole punch control PC board (HP) abnormality If the error still occurs after replacing the sensors and the connectors, exchange the hole punch control PC board (HP). MJ-1033 Trailing edge detection sensors (S39 and S40) abnormality Measure the voltage on TP48 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side. Horizontal registration detection sensors (S39 and S40) abnormality (B5-R/ST-R) Measure the voltage on TP47 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side. Horizontal registration detection sensors (S39 and S40) abnormality (A4-R/LT-R) Measure the voltage on TP46 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side. Horizontal registration detection sensors (S39 and S40) abnormality (B4/LG) Measure the voltage on TP45 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side. Horizontal registration detection sensors (S39 and S40) abnormality (A3/LD) Measure the voltage on TP44 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN4) Hole punch control PC board (HP) abnormality If the error still occurs after replacing the sensors and the connectors, exchange the hole punch control PC board (HP).

Error code:	CC60, CC61
Description:	Punch motor abnormality MJ-1042
Causes:	Finisher related service call Punch motor is not rotating or puncher is not shifting normally.
Remedy:	Punch motor (M11) Paper detection sensor (S24/S25) Punch shaft home position sensor (S26) Rear punch shaft home position sensor (S22) The paper detection sensors (S24 and S25) do not emit light after specified time when they are selected The level of the light-receiving amount is not lowered after the light-emitting amount of the paper detection sensors (S24 and S25) is adjusted to the lower limit. Punching is not performed after punching request is sent, or the punching request is sent during the punching. The status of the punch shaft home position sensor (S26) or the rear punch shaft home position sensor (S22) is not changed after punching request is sent. A punching locking signal is detected consistently over the specified time. The punch shaft home position sensor (S26) or the rear punch shaft home position sensor (S22) does not detect that the shaft is not at its home position at the start of punching or punch waste full detection. Punch motor (M11) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Rear punch shaft home position sensor (S22) abnormality Measure the voltage on TP25 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Punch shaft home position sensor (S26) abnormality Measure the voltage on TP24 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Punch motor clock sensor (S20) abnormality Measure the voltage on TP27 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN2, CN5, CN6, CN7, CN8) Hole punch control PC board (HP) abnormality If the error still occurs after replacing the motor, sensors and connectors, exchange the hole punch control PC board (HP).

Error code:	CC61
Description:	Punch motor (M3) home position detection error: Punch motor is not rotating or puncher is not shifting normally. [MJ-1103/1104 (when MJ-6102 is installed)]
Causes:	Punch motor Punch home position sensor Hole punch control PC board
Remedy:	MJ-1103/1104 (When MJ-6102 is installed) Is there any paper remaining on the transport path? YES Remove the paper. NO Rotate the punch motor (M3). Does it rotate smoothly? NO Fix the mechanism. YES Are the punch home position sensor (S4) and its wiring correct? NO Replace the sensor. Correct the wiring. YES Is the wiring between the hole punch control PC board (HP) and punch motor (M3) correct? NO Correct the wiring. YES 1. Replace the punch motor (M3). 2. Replace the hole punch control PC board (HP).

Error code:	CC71
Description:	Punch ROM checksum error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on. [MJ-1103/ 1104 (when MJ-6102 is installed)]
Causes:	Hole punch control PC board
Remedy:	Download the latest version of the PNC board (HP) firmware again and then check its operation. NO Replace the hole punch control PC board (HP).

Error code:	CC72
Description:	Punch RAM read/write error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on. [MJ-1103/ 1104 (when MJ-6102 is installed)]
Causes:	Hole punch control PC board
Remedy:	Download the latest version of the PNC board (HP) firmware again and then check its operation. NO Replace the hole punch control PC board (HP).

Error code:	CC80
Description:	Rear alignment motor abnormality: The rear alignment motor is not rotating or the rear alignment plate is not moving normally. [MJ-1029]
Causes:	Rear alignment motor Finisher control PC board
Remedy:	Is the alignment guide home position sensor (PI29) working normally? → NO → Replace the sensor. YES Is the wiring between the finisher controller PC board and the alignment motor (M11) correct? → YES → Correct the wiring. NO Is there any mechanical problem with the alignment guide movement path? → YES → Fix the mechanism. NO Is the problem solved by replacing the alignment motor? → NO → Replace the finisher controller PC board. YES END

Error code:	CC93
Description:	Knurled roller shift solenoid abnormality: An abnormality occurs in the knurled roller shift solenoid. [MJ-1032]
Causes:	Knurled roller shift solenoid (SOL3) 2nd transport motor (M4) Knurled roller home position sensor (S10)
Remedy:	The knurled roller home position sensor (S10) does not detect that the knurled roller is at the upper position after the 2nd transport motor (M4) has been driven at the specified number of pulses during the initial rising movement of the knurled roller. The knurled roller home position sensor (S10) does not detect that the knurled roller is not at the upper position after the 2nd transport motor (M4) has been driven at the specified number of pulses during the initial lowering movement of the knurled roller. The knurled roller home position sensor (S10) does not detect that the knurled roller is at the upper position when the pressurization of stack exit movement is finished.

Error code:	CC94
Description:	1st fan motor abnormality: The 1st fan motor is locked abnormally. [MJ-1032]
Causes:	Fan motor (M10)
Remedy:	The turning ON of the fan locking signal is detected consistently after the specified time. A locking signal is not monitored from the start driving the motor until the specified time has passed.

Error code:	CCF1
Description:	Tray safety switch abnormality - The tray safety switch turned on during tray operation (moving up or down).

Error code:	CD40
Description:	Toner bag full
Causes:	Copy Process related service call Waste toner box full is detected.
Remedy:	(1) Check the toner bag. • Is the toner bag full? (2) Check thetoner bag full detection sensor (S11). • Is the tone full detection sensor working properly? • Is the connector not disconnected? (3) Check the used toner transport motor. • Is the used toner transport motor driving? • Does the pulley beside the motor become heavy when it is turned toward the direction of arrow (counterclockwise)? (4) Replace the LGC board. (5) Release the status counter. • Turn the power ON while pressing both the [0] and [8] keys. • Press the [START] key after inputting [476] with digital keys. • Change the status counter "1", "2" or "3" to "0" and press the [SET] or [INTERRUPT] key ([CD4] released). • Check if the copier becomes to a standby state normally when power is turned ON again. • In case that the used toner transport motor does not drive or [CD4] is not released when power is turned ON again, do the above procedure after manually turning the pulley beside the motor toward the direction of arrow (counterclockwise) several times.

Error code:	CDE0
Description:	Paddle motor abnormality: The paddle motor is not rotating or the paddle is not rotating normally. [MJ-1029]
Causes:	Paddle motor
Remedy:	Is the paddle home position sensor (PI26) working normally? → NO → Replace the sensor. YES Is the wiring between the finisher controller PC board and the paddle motor (M14) correct? → YES → Correct the wiring. NO Is the paddle drive mechanism normal? → YES → Fix the mechanism. NO Is the problem solved by replacing the paddle motor? → NO → Replace the finisher controller PC board. YES END

Error code:	CE00
Description:	Communication error between finisher and punch unit: Communication error between finisher controller PC board and punch controller PC board [MJ-1103/1104 (when MJ-6102 is installed)]
Causes:	Hole punch control PC board Finisher control PC board
Remedy:	Download the latest version of the PNC board (HP) firmware again and then check its operation. NO Replace the hole punch control PC board (HP).

Error code:	CE10
Description:	Image quality sensor abnormality (OFF level): The output value of this sensor is out of a specified range when sensor light source is OFF.
Causes:	Image quality sensor Switching regulator LGC board
Remedy:	Is the connector of the image quality sensor, or the connector CN307 on the LGC board disconnected? Is the harness between the LGC board and the image quality sensor, or the harness between the LGC board and the switching power supply open circuited? YES Connect the connector securely. Replace the harness. NO Is the output voltage from the 12V-power supply normal? NO Check the power supply system and replace the switching power supply. YES 1. Replace the image quality sensor. 2. Replace the LGC board.

Error code:	CE20
Description:	Image quality sensor abnormality (no pattern level): The output value of this sensor is out of a specified range when the image quality control test pattern is not formed.
Causes:	Image quality sensor
Remedy:	Are there any abnormal stains (cleaning defects), large scratches or breaking on the transfer belt surface? Are the drum and the transfer belt rotating? NO <Checking procedure> 1. Check if the transfer belt unit is securely installed. Correct it if not. 2. Check if any toner image remains on the transfer belt surface. If any, check the installation status of the TBU cleaner unit. If there is any abnormality, correct it, and clean the transfer belt. 3. Check if the drum and the transfer belt are properly operated. (ON: 03-101 / OFF: 03-151) If they are not rotating normally, check if their drive gears are damaged or if they contact the equipment. Correct it if needed. Proceed to step (6). (to step (1) for the second time) YES Is the sensor shutter of the image quality sensor opening or closing normally? Or is it damaged? Is the sensor surface of the image quality sensor stained with toner? If so, has it been cleaned? NO <Checking procedure> 1. Take off the transfer belt unit so that you can see the sensor unit. 2. Check if the sensor shutter is opening or closing normally. (Opening: 03-118 / Closing: 03-168) If the sensor shutter is not opening or closing, check if it is damaged or there is any abnormality in the sensor shutter solenoid. Check the connector and the harness between the sensor shutter solenoid and the LGC board. (LGC CN307-A7pin, A8pin) 3. Slide the sensor shutter so that the sensor surface can be seen. 4. Clean the sensor surface with a cotton swab or a soft cloth. 5. Clean the area around the sensor (e.g.: sensor shutter) if it is stained, so that the sensor surface does not become dirty. Proceed to step (6). (to step (1) for the second time) YES Is the connector of the image quality sensor securely connected? Is the connector CN307 on the LGC board securely connected? Is the harness between the LGC board and the image quality sensor disconnected? NO <Checking procedure> • Reconnect the connector. • Replace the harness. Proceed to step (6). (to step (1) for the second time) YES Is +12V power supply voltage normally supplied to the image quality sensor? Is +12V voltage normally output by the CN301-9pin on the LGC board? NO <Checking procedure> 1. Check if +12V voltage is output by the switching power supply (PS-ACC CN404-7pin). 2. Check if +12V voltage is output by the CN301-9pin on the LGC board. Check if the supply harness between the switching power supply and the LGC board is open circuited, damaged or disconnected. Proceed to step (6). (to step (1) for the second time) YES (1) Set the values of “Image quality closed-loop control / Contrast voltage (08-556)” and “Drum surface potential sensor control setting (08-2561)” to “0” (Invalid). (2) Perform “Enforced performing of image quality open-loop control (05-394)”. (3) Output the image quality control test pattern (04-270) more than one time and the list print ([9][START]) in the adjustment mode (05), and then check if the image is normal. Normal Abnormal Abnormal image: Blank print, Solid print, White banding, Color banding, White spots, Poor transfer, Uneven image density, Faded image (low density), Uneven light distribution, Blotched image. * Blank print: including when one of the YMCK colors is not printed. Correct the abnormal image. Proceed to step (5). (4) Replace the image quality sensor or the LGC board. (5) Set the values of “Image quality closed-loop control / Contrast voltage (08-556)” and “Drum surface potential sensor control setting (08-2561)” to “1” (Valid). (6) Perform “Automatic initialization of image quality control (05-396)” and make sure it is completed normally. (Error [CE10], [CE20] and [CE40] do not appear.) Then perform “Automatic gamma adjustment”. \| When an error occurs: Check and correct it accordingly. (7) Reset all of the values in the codes “Abnormality detection count (Y/M/C/K) Display/0 clearing (08-573 to 08-576)”.

Error code:	CE40
Description:	Image quality control test pattern abnormality: The test pattern is not formed normally.
Remedy:	(1) Use “Image quality control abnormal detection counter Y to K display/0 clearing (08-573 to 576)” to check the abnormal occurring condition for each color. (2) Check “Output value display of image quality sensor / High-density pattern (05-390-0 to 3)” to check if the high-density pattern abnormality occurs for each color and identify the color which pattern is abnormal. If the value is 628 or above, it is defined as high-density pattern abnormality. High-density pattern abnormality • Check if the laser shutter is working properly. <Procedure> 1. Take off the process unit so that the laser shutter can be easily seen. * Clean around the laser shutter if the developer has been spilled over. 2. While pressing the digital keys [0] and [3] simultaneously, turn the power ON. 3. Key in “201”. 4. Press the [START] button and check if the shutter is opened and then closed (reciprocating 1cycle). • Check if the developer unit has been installed properly. 1. Visually check the installation status of the developer unit, and correct it if there is any abnormality. \| To (8) (If you have already performed this checking cycle once, proceed to step (3).) (3) Set the values of “Image quality closed-loop control / Contrast voltage (08-556)” and “Drum surface potential sensor control setting (08-2561)” to “0” (Invalid). (4) Perform “Enforced performing of image quality open-loop control (05-394)”. (5) Output the image quality control test pattern (04-270) more than one time and the list print ([9][START]) in the adjustment mode (05), and check the patch of the color identified in step (1) to see if the image is abnormal Abnormal image: Blank print, Solid print, White banding, Color banding, White spots, Poor transfer, Uneven image density, Faded image (low density), Uneven light distribution, Blotched image. * Blank print: including when one of the YMCK colors is not printed. Correct the abnormal image. Proceed to step (7). (6) Replace the image quality sensor or LGC board. (7) Set the values of “Image quality closed-loop control / Contrast voltage (08-556)” and “Image quality closed-loop control / Laser power (08-557)” to “1” (Valid). (8) Perform “Automatic initialization of image quality control (05-396)” and make sure it is completed normally. (Error [CE40] does not appear.) Then perform “Automatic gamma adjustment”. (9) Clear all “Image quality control abnormal detection counter Y to K display/0 clearing (08-573 to 576)”. (10) Check if any of the springs for supplying power to the transfer belt unit is deformed. Replace the spring if it is deformed.

Error code:	CE41
Description:	Image quality TRC control test pattern abnormality: The image quality TRC control test pattern is not printed normally.
Causes:	HDD SYS board
Remedy:	(1) Check each value of the subcodes 2 (Y), 5 (M), 8 (C) and 11 (K) of the code 05-2803. * If all the values of Y, M, C and K are 628 or less, proceed to step 2. If any of them is over 628, follow the procedure below. (High density pattern abnormality) (2) Check each value of the subcodes 0 (Y), 3 (M), 6 (C) and 9 (K) of the code 05-2800. * If all the values of Y, M, C and K are 180 or over , proceed to step 3. If any of them is less than 180, follow the procedure below. (Low density pattern abnormality) \| When an error occurs: Check and correct it accordingly. (1)-1 Set both values of the codes 08-2600 and 08-8103 to 0. (1)-2 Print the test chart 04-270 with A3/LD for more than 2 pages. Then perform list printing ([9]+[START]) to check if no abnormality is found in the image density. If any abnormality is found, correct it referring to "25.5 Troubleshooting for the Image" (1)-3 .Check if the process unit (EPU tray) and the developer unit are installed properly. (1)-4 Check if any toner or developer material is spilt around the laser shutter. Clean if so. (1)-5 Check the center position adjustment for each drawer is within the range preset at the shipment (rear side: 0-3 mm). "[B] Adjustment of the gear holder" (1)-6 Adjust the image dimension with A3/LD. "[A] Reproduction ratio of primary scanning direction (Image clock fine adjustment (Printer))" "[B] Primary scanning data laser writing start position (Laser writing start position (Printer))" (1)-7 Return both values of the codes 08-2600 and 08-8103 to 1. Then proceed to step 3. If it is the second time, proceed to step 4. (2)-1 Set both values of the codes 08-2600 and 08-8103 to 0. (2)-2 Print the test chart 04-270 with A3/LD for more than 2 pages. Then perform list printing ([9]+[START]) to check that no abnormality is found in the image density. If any abnormality is found, correct it referring to " SERVICE MANUAL "25.5 Troubleshooting for the Image" (2)-3 Return both values of the codes 08-2600 and 08-8103 to 1. Then proceed to step 3. If it is the second time, proceed to step 4. (3) Perform the automatic gamma adjustment. If the adjustment is normally finished, this is the end of the procedure. If the error CE41 still occurs, repeat the procedure from step 1. (4) Check if the harness between the connector CN423 on the IMG board and the connector CN319 on the LGC board is disconnected or open circuited. Correct if so. (5) Check if the harness between the connector CN424 on the IMG board and the connector CN320 on the LGC board is disconnected or open circuited. Correct if so. (6) Check if the conductor patterns on the IMG board and the LGC board are short circuited or open circuited. (7) If no abnormality is found in steps 4 to 6 above, replace the IMG board. (8) Perform automatic gamma adjustment. If the adjustment is normally finished, this is the end of the procedure. If the error CE41 still occurs, proceed to step 9. (9) Reinstall the removed IMG board and then replace the LGC board. * Perform automatic gamma adjustment after the board is replaced.

Error code:	CE50
Description:	Temperature/humidity sensor abnormality: The output value of the temperature/humidity sensor is out of the specified range.
Causes:	Temperature/humidity sensor LGC board
Remedy:	Is the connector CN338 on the LGC board or the connector of the temperature/humidity sensor (S7) disconnected? Is the harness between the LGC board and the temperature/humidity sensor disconnected? → YES → Connect the connector securely. Replace the harness. NO 1. Check the connection of the KEY board and DSP board. 2. Check the connection of the DSP board and LGC board. 3. Replace the temperature/humidity sensor. 4. Replace the LGC board.

Error code:	CE70
Description:	Drum drive switching abnormality: The drum switching detection sensor (S11) is not turned ON after the drum motor was rotated for a specified period of time.
Causes:	Drum switching motor (M3) Drum switching detection sensor (S11) LGC board
Remedy:	1 Is the drum switching motor (M3) operating properly? (Perform the output check: 03-240) Yes 5 No 2 2 Drum switching motor (M3) Check the connector of the motor and joint connectors 3 Drum switching detection sensor (S11) Sensor check 4 LGC board • Connector check (CN391, CN392) • Board check 5 Is the drum switching detection sensor (S11) working? (Perform the input check: 03-[ALL]OFF/[8]/ [F] (Highlighted in the black mode)) Yes 8 No 6 6 Drum switching detection sensor (S11) • Sensor, connector, joint connector check • Check if there is any foreign matter such as grease in the detection area of the drum switching detection sensor. 7 LGC board • Connector check (CN391, CN392) • Board check 8 Is the drum switching motor assembled in the drum drive unit able to be rotated smoothly by hand? Yes 10 No 9 9 Drum switching motor (M3) • While reinstalling the drum switching motor, push it so that its gear will slightly move away from the engaging gear. • Check the bracket in which the drum switching motor is installed. If it is deformed, replace it. 10 Is the drum switching guide able to be moved smoothly by hand after the drum switching motor has been removed? Yes 12 No 11 11 Drum switching motor (M3) Check if the slide area (guide, plate) of the drum switching guide is deformed or any foreign matter is attached to it. (Replace it if there is.) 12 LGC board Board check

Error code:	CE90
Description:	Drum thermistor abnormality: The output value of the drum thermistor is out of the specified range.
Causes:	Drum thermistor-K Drum thermistor-Y EPU board LGC board
Remedy:	Is the connector CN337 on the LGC board, or the connector of the drum thermistor disconnected? Is the harness between the LGC board and the drum thermistor (THM5) disconnected? → YES → Connect the connector securely. Replace the harness. NO 1. Replace the drum thermistor. 2. Replace the LGC board.

Error code:	CF10
Description:	Undefined error code processing: If the engine of the equipment judges that a code (command) other than the defined error codes is sent from the finisher, it regards this as a CF10 error.
Causes:	Finisher control PC board Hole punch control PC board (when MJ-6102 is installed)
Remedy:	(1) Is the error recovered when the power of the equipment is turned OFF and then back ON? (2) If not as in step 1, check if the LGC board and IPC board are connected correctly. (3) If the error has still not been recovered in step 2, check if there is any defect in the LGC board, IPC board or finisher control board. If not, replace the LGC board, IPC board or finisher control board.

Error code:	E010
Display:	E010
Description:	Paper not reaching fuser transport sensor: Paper which has passed the fuser unit does not reach the fuser transport sensor.
Causes:	Fuser transport sensor LGC board ADU board PFC board Fuser unit
Remedy:	Open the jam access cover. Is there any paper on the transport path or in the fuser unit? → YES → Remove the paper. NO Is the fuser transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[C]) ↓ → NO → 1. Check if the connector of the fuser transport sensor is disconnected. 2. Check if the connector CN332 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the fuser transport sensor. 6. Replace the LGC board. YES Is the transfer belt working? ↓ → NO → 1. Check if the connector of the transport belt is disconnected. 2. Check if the connector on the transport motor driving PC board is disconnected. 3. Check if the connector CN341 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor pattern on the LGC board is short circuited or open circuited. 6. Replace the transport motor driving PC board. 7. Replace the LGC board. YES Is the drum separation finger solenoid working? (Perform the output check in the test mode: 03-111,161) ↓ → NO → 1. Check if the connector of the drum separation finger solenoid is disconnected. 2. Check if the connector CN339 on the LGC board is disconnected. 3. Check the installation state of cleaner. 4. Is the relay connector connecting the cleaner unit and the equipment disconnected or stained with toner? 5. Replace the drum separation finger solenoid. 6. Replace the LGC board. YES Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[E]) ↓ → NO → 1. Check if the connector of the registration sensor is disconnected. 2. Check if the registration sensor is installed correctly. 3. Check if the registration actuator is operating properly. 4. Check if the connector CN341 on the LGC board is disconnected. 5. Check if the connector pins are disconnected and the harnesses are open circuited. 6. Check if the conductor pattern on the LGC board is short circuited or open circuited. 7. Replace the registration sensor. 8. Replace the LGC board. YES Is the registration motor working? (Perform the output check in the test mode: 03-108/158) ↓ → NO → 1. Check if the connector of the registration roller clutch is disconnected. 2. Check if the connector CN341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration roller clutch. 6. Replace the LGC board. YES Check if there is any abnormality in the space between the registration motor and the registration roller (metal). Check if the registration roller (rubber) is rotating smoothly. Check the condition of the registration roller at the horizontal transport section and clean or replace it. * If the error [E010] caused by a paper jam underneath the drum cleaner often occurs due to an insufficient paper separation from the photoconductive drum, set a smaller value in the code 08-841, and see what happens. At this time, however, pay attention to the transferability at the leading edge of the paper since this transferability can be slightly narrowed depending on the environments and conditions under which the equipment is placed or the media type of the paper used. (Refer to 3.6.1 in this manual about the details of the code 08-841.)

Error code:	E011
Description:	Transfer belt paper-clinging jam: The paper after the 2nd transfer is clinging to the transfer belt, or a paper jam occurred between the registration roller and the paper clinging detection sensor.
Causes:	Paper clinging detection sensor Registration motor PFC board LGC board Rollers
Remedy:	1. Check if there is any paper clinging to the transfer belt or entering under the receiving tray. Remove it if there is. 2. Use the paper within the specification if the thin paper being used is out of specification. 3. Is the registration motor rotating? (Perform the input check. 03-128/528) 4. Check if the connector CN512 on the PFC board is disconnected from the registration motor or the harnesses are open circuited. Correct if any. 5. Replace the registration motor. 6. Replace the PFC board. 7. Check the state of the registration roller and replace it if it is deteriorated. 8. Is the paper clinging detection sensor working? (Perform the input check: 03-[FAX]OFF/[7]/[E]) 9. Check if the connector CN307 on the LGC board is disconnected from the paper clinging detection sensor or the harnesses are open circuited. Correct if any. 10.Replace the paper clinging detection sensor. 11.Is the transfer belt rotating normally? (Perform the output check: 03-116) 12.Is the transfer belt cleaning blade peeled? 13.Is the auger of the transfer belt cleaner unit locked? 14.Is the connector of the transfer belt motor disconnected? 15.Is the transfer belt motor broken? 16.Check if the tooth surface of the transfer belt drive gear is damaged. 17.Replace the PFC board. 18.Use the paper within the specification if the special paper whose reflection rate is lower than the specification is used. 19.If jams occur on the back side in duplex printing, change the media type mode to the recycled paper mode, and then check if there are still jams. (When this type of jam occurs on heavily curled paper during duplex printing, the jam may be resolved by selecting the recycled paper mode.) 20.Change the 2nd transfer bias offset value as shown below and then check if there are still jams. Change the default value 5 of each code below to 6 or 7. Color: 05-2935 Subcode: 7 Black: 05-2937 Subcode: 7

Error code:	E013
Description:	The paper jam occurred between the registration pass sensor and the paper clinging detection sensor.
Causes:	Rollers Developer unit
Remedy:	Paper stop jam at Registration roller Drawer Check if any damage is at the leading edge. Check if paper is folded at the leading edge. Drive unit, Rollers • Drive unit check • Gear check • Roller check Developer unit Replace the Developer unit.

Error code:	E020
Description:	Paper stopping at fuser transport sensor: The trailing edge of paper does not pass the fuser transport sensor after its leading edge has reached the fuser transport sensor.
Causes:	LGC board ADU board PFC board Rollers
Remedy:	Is the fuser transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[C]) ↓ → NO → 1. Check if the connector of the fuser transport sensor is disconnected. 2. Check if the connector CN332 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the fuser transport sensor. 6. Replace the LGC board. YES Is the reverse motor driving? (Perform the output check in the test mode: 03-126) ↓ → NO → 1. Check if the connector of the reverse transport unit is not disconnected. 2. Check if the connector CN335 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open circuited. 4. Check if the conductor pattern on the LGC board is not short- or open-circuited. 5. Replace the LGC board YES 1. Check if the separation finger for the fuser unit is working normally. 2. Replace the LGC board

Error code:	E030
Description:	Power-ON jam: Paper is remaining on the paper transport path of the equipment when the power is turned ON.
Causes:	Fuser transport sensor LGC board ADU board PFC board Rollers
Remedy:	Open the cover of the unit/area whose picture is blinking on the control panel. Is there any paper on the transport path? (Refer to the following table.) → YES → Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table.) ↓ → NO → 1. Check if the connector of the sensor is disconnected. 2. Check if any of the connectors on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the sensor. 6. Replace the LGC board. YES Replace the LGC board. Registration area Registration sensor 03-[FAX]ON/[4]/[E] Exit/Reverse area Exit sensor 03-[FAX]OFF/[7]/[B] Reverse sensor-1 03-[FAX]OFF/[7]/[E] Reverse sensor-2 03-[FAX]OFF/[7]/[D] Fuser transport sensor 03-[FAX]OFF/[7]/[C] Reverse transport area Horizontal transport sensor-1 03-[FAX]OFF/[9]/[F] Horizontal transport sensor-2 03-[FAX]OFF/[9]/[G] Horizontal transport sensor-3 03-[FAX]OFF/[9]/[H] Paper feeding area 1st drawer feed sensor 03-[FAX]OFF/[1]/[D] 2nd drawer feed sensor 03-[FAX]OFF/[2]/[D] 3rd drawer / tandem LCF feed sensor 03-[FAX]OFF/[3]/[D] 4th drawer feed sensor 03-[FAX]OFF/[4]/[D] 1st drawer transport sensor 03-[FAX]OFF/[1]/[C] 2nd drawer transport sensor 03-[FAX]OFF/[2]/[C] 3rd drawer / tandem LCF transport sensor 03-[FAX]OFF/[3]/[C] 4th drawer transport sensor 03-[FAX]OFF/[4]/[C] Intermediate transport sensor 03-[FAX]OFF/[1]/[A]

Error code:	E061 ... E065
Description:	Tray1 check paper size error Tray2 check paper size error Tray3 check paper size error Tray4 check paper size error MP Tray check paper size error
Remedy:	Change the paper size or change the paper in Tray.

Error code:	E090
Description:	Image data delay jam: Image data to be printed cannot be prepared.
Causes:	SYS board IMG board LGC board HDD Page memory
Remedy:	1. Remove the paper remained in front of the registration sensor. 2. If the error still occurs, check the following: 3. Check if the error is cleared by turning the power OFF and then back ON. 4. Check if the connectors connecting the SYS board, SLG board and PLG board are disconnected. 5. Check if the connectors of the HDD are disconnected. 6. Check if the page memory is connected to the connector on the SYS board properly. 7. Replace the page memory. 8. Check if the harnesses connecting the SYS board, SLG board and PLG board are opencircuited. 9. Replace the HDD, SYS board, SLG board and PLG board.

Error code:	E091
Description:	Other time-out jam: The equipment does not operate normally because abnormality occurred on an interface between the SYS board and engine firmware.
Causes:	SYS board IMG board LGC board HDD
Remedy:	1. Check if there is any paper in the equipment. Remove it if there is. 2. If the error still occurs, check the following: 3. Check if the error is cleared by turning the power OFF and then back ON. 4. Check if the connectors connecting the SYS board, SYSIF board, SLG board and PLG board are disconnected. 5. Check if the connectors of the HDD are disconnected. 6. Check if the page memory is connected to the connector on the SYS board properly. 7. Replace the page memory. 8. Check if the harnesses connecting the SYSIF board, SLG board and PLG board are opencircuited. 9. Replace the HDD, SYS board, SLG board and PLG board.

Error code:	E0A0
Description:	Image transport ready time-out jam: Image data to be printed cannot be sent.
Causes:	SYS board IMG board LGC board HDD
Remedy:	1. Remove the paper remained in front of the registration sensor. 2. Check if the error is cleared by turning the power OFF and then back ON. 3. Check if the connector CN341 on the LGC board is disconnected. 4. Replace the LGC board.

Error code:	E110
Description:	Transport jam during duplex printing (paper not reaching registration sensor): Paper which passed the reverse transport section does not reach the registration sensor during duplex printing.
Causes:	Registration sensor ADU motor2 ADU board PFC board LGC board ADU roller
Remedy:	(First page of printing) Open the jam access cover. Is there paper in front of the registration sensor? → YES → Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[E]) ↓ → NO → 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Is the transport motor (M17) rotating? (Perform the output check in the test mode: 03-133,183) ↓ → NO → Replace the transport motor. 1. Check if the connector of the transport motor is disconnected. 2. Check if the connector CN327 on the LGC board is disconnected. 3. Check if the connector on the transport motor driving PC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor pattern on the LGC board is short circuited or open circuited. 6. Check if the conductor pattern on the transport motor driving PC board is short circuited or open circuited. 7. Replace the LGC board. 8. Replace the transport motor driving PC board. YES Check if the spring of the follower roller of the intermediate transport roller is working properly. YES Check the transport roller. Clean or replace it. (Second page or later of printing) Leading edge of paper not reaching the fuser exit sensor. ↓ → YES → If the paper is damaged, remove the paper and check the followings. 1. Check if the paper is skewed, and correct it if it is skewed. 2. Check the paper amount. 3. Check if the paper is not the one with printing on its back side. 4. Check if the width of the side guides of the drawer is too narrow. 5. Check the motor-related adjustment value. NO Is the intermediate transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[A]) ll → NO → 1. Are paper dusts accumulated on the intermediate transport sensor? 2. Check if the harness is not damaged. 3. Check if the connector is disconnected. YES Is the transport motor rotating? (Perform the output check in the test mode: 03-133,183) NO → Replace the transport motor. 1. Check if the connector of the transport motor is disconnected. 2. Check if the connector on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the LGC board. YES Check if the spring of the follower roller of the intermediate transport roller is working properly. Replace the registration roller(rubber) if not solved.

Error code:	E120
Description:	Bypass misfeeding (paper not reaching registration sensor): Paper fed out of the bypass tray does not reach the registration sensor.
Causes:	Bypass feed sensor Bypass motor Bypass pick-up solenoid ADU board PFC board ADU roller Rollers
Remedy:	Open the bypass unit cover. Is there any paper in front of the registration sensor? → YES → Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[E]) ↓ → NO → 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Is the width of the side guides of the bypass unit too narrow? Is the paper skewed? → YES → Match the width of the side guides and that of the paper. NO Is the bypass feed clutch working? (Perform the output check in the test mode: 03-204) Is the bypass feed sensor working? (Perform the input check in the test mode: 03- [FAX]OFF/[6]/[G]) ↓ → NO → 1. Check if the connector of the bypass feed clutch and bypass feed sensor are disconnected. 2. Check if the connector CN327 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the bypass feed clutch and bypass feel sensor. 6. Replace the LGC board. YES Check the bypass transport roller, feed separation and separation rollers. Clean or replace them.

Error code:	E130
Description:	1st drawer misfeeding (paper not reaching 1st drawer feed sensor): Paper does not reach the 1st drawer feed sensor during the feeding at the 1st drawer.
Causes:	1st drawer feed sensor Feed motor PFC roller Rollers
Remedy:	Open the feed cover. Is there any paper in front of the 1st drawer transport sensor? → YES → Remove the paper. NO Is the 1st drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[D]) ↓ → NO → 1. Check if the connector of the 1st drawer feed sensor is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 1st drawer feed sensor. 6. Replace the LGC board. YES Is the width of the side guides of the 1st drawer too narrow? Is there any paper skewing? → YES → Fit the width of the original guide to that of the paper. NO Is the 1st drawer feed clutch working? (Perform the output check in the test mode: 03-201) ↓ → NO → 1. Check if the connector of the 1st drawer feed clutch is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 1st drawer feed clutch. 6. Replace the LGC board. YES Check the 1st drawer feed roller, separation roller and pickup roller. Clean or replace them. * Check if the paper weight is within the specified range.

Error code:	E140
Description:	2nd drawer misfeeding (paper not reaching 2nd drawer feed sensor): Paper does not reach the 2nd drawer feed sensor during the feeding at the 2nd drawer.
Causes:	2nd drawer feed sensor Feed motor PFC roller Rollers
Remedy:	Open the drawer feed cover. Is there any paper in front of the 2nd drawer transport sensor? → YES → Remove the paper. NO Is the 2nd drawer transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[D]) ↓ → NO → 1. Check if the connector of the 2nd drawer feed sensor is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 2nd drawer feed sensor. 6. Replace the LGC board. YES Is the width of the side guides of the 2nd drawer too narrow? Is there any paper skewing? → YES → Fit the width of the original guide to that of the paper. NO Is the 2nd drawer feed clutch working? (Perform the output check in the test mode: 03-202) ↓ → NO → 1. Check if the connector of the 2nd drawer feed clutch is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 2nd drawer feed clutch. 6. Replace the LGC board. YES Check the 2nd drawer feed roller, separation roller and pickup roller. Clean or replace them. * Check if the paper weight is within the specified range.

Error code:	E150
Description:	3rd drawer misfeeding (paper not reaching 3rd drawer / Tandem LCF feed sensor): Paper does not reach the 3rd drawer / Tandem LCF feed sensor during the feeding at the 3rd drawer.
Causes:	3rd drawer feed sensor Feed/transfer motor PFC roller Rollers 3rd drawer feed clutch
Remedy:	Open the feed cover. Is there any paper in front of the 3rd drawer / Tandem LCF feed sensor? → YES → Remove the paper. NO Is the 3rd drawer / Tandem LCF feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[3]/[D]) ↓ → NO → 1. Check if the connector of the 3rd drawer / Tandem LCF feed sensor is disconnected. 2. Check if the connector CN328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 3rd drawer / Tandem LCF feed sensor. 6. Replace the LGC board. YES Is the width of the side guides of the 3rd drawer too narrow? Is there any paper skewing? → YES → Fit the width of the original guide to that of the paper. NO Is the 3rd drawer / Tandem LCF feed clutch working? (Perform the output check in the test mode: 03-209 (Tandem LCF model) and 03-226 (4th drawer model)) ↓ → NO → 1. Check if the connector of the 3rd drawer / Tandem LCF feed clutch is disconnected. 2. Check if the connector CN328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 3rd drawer / Tandem LCF feed clutch. 6. Replace the LGC board. YES Check the 3rd drawer / Tandem LCF feed roller, separation roller and pickup roller. Clean or replace them. * Check if the paper weight is within the specified range.

Error code:	E160
Description:	4th drawer misfeeding (paper not reaching 4th drawer feed sensor): Paper does not reach the 4th drawer feed sensor during the feeding at the 4th drawer.
Causes:	4th drawer feed sensor Feed/transfer motor PFC roller Rollers 4th drawer feed clutch
Remedy:	Open the feed cover. Is there any paper in front of the 4th drawer feed sensor? → YES → Remove the paper. NO Is the 4th drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[4]/[D]) ↓ → NO → 1. Check if the connector of the 4th drawer feed sensor is disconnected. 2. Check if the connector CN350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 4th drawer feed sensor. 6. Replace the LGC board. YES Is the width of the side guides of the 4th drawer too narrow? Is there any paper skewing? → YES → Fit the width of the original guide to that of the paper. NO Is the 4th drawer feed clutch working? (Perform the output check in the test mode: 03-228) ↓ → NO → 1. Check if the connector of the 4th drawer feed clutch is disconnected. 2. Check if the connector CN350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 4th drawer feed clutch. 6. Replace the LGC board. YES Check the 4th drawer feed roller, separation roller and pickup roller. Clean or replace them. * Check if the paper weight is within the specified range.

Error code:	E190
Description:	Tandem LCF misfeeding (paper not reaching 3rd drawer / Tandem LCF feed sensor): Paper does not reach the 3rd drawer Tandem LCF feed sensor during the feeding at the Tandem LCF.
Causes:	LCF feed sensor LCF feed clutch PFC board Rollers
Remedy:	Open the feed cover. Is there any paper in front of the 3rd drawer / Tandem LCF feed sensor? → YES → Remove the paper. NO Is the 3rd drawer / Tandem LCF feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[3]/[D]) ↓ → NO → 1. Check if the connector of the 3rd drawer / Tandem LCF feed sensor is disconnected. 2. Check if the connector CN328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 3rd drawer / Tandem LCF feed sensor. 6. Replace the LGC board. YES Is the width of the side guides of the 3rd drawer too narrow? Is there any paper skewing? → YES → Fit the width of the original guide to that of the paper. NO Is the 3rd drawer / Tandem LCF feed clutch working? (Perform the output check in the test mode: 03-209 (Tandem LCF model) and 03-226 (4th drawer model)) ↓ → NO → 1. Check if the connector of the 3rd drawer / Tandem LCF feed clutch is disconnected. 2. Check if the connector CN328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 3rd drawer / Tandem LCF feed clutch. 6. Replace the LGC board. YES Check the 3rd drawer / Tandem LCF feed roller, separation roller and pickup roller. Clean or replace them. * Check if the paper weight is within the specified range.

Error code:	E200, E210, E270
Description:	[E300] PFP upper drawer transport jam (not reaching the registration sensor) [E330] PFP lower drawer transport jam (not reaching the registration sensor) [E3C0] LCF transport jam (not reaching the registration sensor)
Causes:	• Paper transport jam in the 1st drawer (paper not reaching the registration sensor) • Paper transport jam in the 2nd drawer (paper not reaching the registration sensor) • Paper transport jam in the bypass tray (paper not reaching the registration sensor) • Paper transport jam in the PFP upper drawer (paper not reaching the registration sensor) • Paper transport jam in the PFP lower drawer (paper not reaching the registration sensor) • Paper transport jam in the LCF (paper not reaching the registration sensor)
Remedy:	Registration sensor • Sensor check (Perform the input check: FS-03-[ALL]OFF/[9]/[A]) • Connector check (CN458, J659, J660) • Harness check 1st drawer feed clutch • Clutch check (Perform the output check: FS-03-201) • Connector check (CN461, J666) • Harness check 2nd drawer feed clutch • Clutch check (Perform the output check: FS-03-202) • Connector check (CN461, J676) • Harness check Bypass feed clutch • Clutch check (Perform the output check: FS-03-204) • Connector check (CN451, J696, J693) • Harness check Transport clutch (H) • Clutch check (Perform the output check: FS-03-230) • Connector check (CN461, J664) • Harness check Transport clutch (L) • Clutch check (Perform the output check: FS-03-233) • Connector check (CN461, J665) • Harness check PFC board • Board check • Connector check (CN458, CN461, CN451, CN452) • Harness check LGC board • Board check • Connector check (CN323) • Harness check

Error code:	E220, E310, E340, E3D0
Description:	[E220] 2nd drawer transport jam (not reaching the 1st transport sensor) [E310] PFP upper drawer transport jam (not reaching the 1st transport sensor) [E340] PFP lower drawer transport jam (not reaching the 1st transport sensor) [E3D0] LCF transport jam (not reaching the 1st transport sensor)
Causes:	Paper transport jam Jam not reaching the 1st transport sensor
Remedy:	1 Open the Automatic duplexing unit. Is there paper in front of the 1st transport sensor? Yes Remove the paper. No 2 2 Is the 1st transport sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[9]/[B]) Yes 3 No • Check if the connector of the 1st transport sensor is disconnected. (J661, J659) • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the 1st transport sensor. • Replace the LGC board. 3 Are the (high-speed/lowspeed) transport clutches working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No • Check if the connectors of the (high-speed/lowspeed) transport clutches are disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the (high-speed/low-speed) transport clutches. • Replace the LGC board. 4 Feed roller Separation roller Pick-up roller Transfer roller • Check the condition of the feed roller, separation roller and pick-up roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.

Error code:	E320, E350, E3E0
Description:	[E320] PFP upper drawer transport jam (not reaching the 2nd drawer paper feed sensor) [E350] PFP lower drawer transport jam (not reaching the 2nd drawer paper feed sensor) [E3E0] LCF transport jam (not reaching the 2nd drawer paper feed sensor)
Causes:	Paper transport jam • PFP upper drawer transport jam (not reaching the 2nd drawer paper feed sensor) • PFP lower drawer transport jam (not reaching the 2nd drawer paper feed sensor) • LCF transport jam (not reaching the 2nd drawer paper feed sensor)
Remedy:	1 Open the side cover. Is there paper in front of the 2nd transport sensor? Yes Remove the paper. No 2 2 Is the 2nd transport sensor working? (Perform the input check in the test mode: FS-03-[F2]ON/ [4]/[D]) Yes 3 No • Check if the connector of the 2nd transport sensor is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the 2nd transport sensor. • Replace the LGC board. 3 Is the PFP transport clutch working? (Perform the output check in the test mode: 03- 225) Yes 4 No • Check if the connector of the PFP transport clutch is disconnected. • Check if any of the connectors CN241 and CN247 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. • Replace the PFP transport clutch. • Replace the PFP board. • Replace the LGC board. 4 Feed roller Separation roller] Pick-up roller Transfer roller • Check the condition of the feed roller, separation roller and pick-up roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.

Error code:	E360
Description:	4th drawer transport jam (paper not reaching 3rd drawer / Tandem LCF transport sensor): Paper which has passed the 4th drawer transport sensor does not reach the 3rd drawer / Tandem LCF transport sensor during the feeding at the 4th drawer.
Causes:	4rd drawer transport clutch 3rd drawer transport sensor 3rd drawer transport clutch Feed motor PFC board Rollers
Remedy:	Open the feed cover. Is there any paper in front of the 3rd drawer / Tandem LCF feed sensor? ↓ → YES → If the paper is damaged, remove the paper and check the followings 1. Check if the paper is skewed, and correct it if it is skewed. 2. Check the paper amount. 3. Check if the paper is not the one with printing on its back side. 4. Check if the width of the side guides of the drawer is too narrow. NO Is the 3rd drawer / Tandem LCF feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[D]) ↓ → NO → 1. Check if the connector of the 3rd drawer / Tandem LCF feed sensor is disconnected. 2. Check if the connector CN328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the LGC board is short circuited or open circuited. 5. Replace the 3rd drawer / Tandem LCF drawer feed sensor. 6. Replace the LGC board. YES Is the 4th drawer transport clutch working? (Perform the output check in the test mode: 03-225) ↓ → NO → 1. Check if the connector of the 4th drawer transport clutch is disconnected. 2. Check if the connector CN350 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 4th drawer transport clutch. 6. Replace the LGC board. YES 1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and clean or replace them. 2. Check the PFP transport roller. Clean or replace it.

Error code:	E410
Description:	Front cover open jam: The front cover has opened during printing.
Causes:	Front cover opening/closing switch LGC board
Remedy:	Is the front cover open? → YES → Remove the paper if there is any, then close the cover. NO Is the voltage of 24V being supplied from the power supply unit? (Perform the input check in the test mode: 03-[FAX] ON/[9]/[H]) ↓ → NO → 1. Check if the connector for 24 V power supply is disconnected. 2. Check if the connector CN344 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the LGC board. YES Replace the LGC board.

Error code:	E420
Description:	PFP side cover open jam: The PFP side cover has opened during printing.
Causes:	PFP side cover opening/closing switch PFP board LGC board
Remedy:	1 Is the PFP side cover open? Yes Remove the paper if there is any, then close the cover. No 2 2 Is the PFP side cover opening/closing switch working? (Perform the input check in the test mode: 03- [FAX]OFF/[2]/[A]) Yes 3 No • Check if the connector of the PFP side cover opening/closing switch is disconnected. • Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. • Replace the PFP side cover opening/ closing switch. • Replace the PFP board. • Replace the LGC board. 3 Replacing board • Replace the PFP board. • Replace the LGC board.

Error code:	E430
Description:	ADU open jam: The ADU has opened during printing.
Causes:	ADU opening/closing switch ADU board LGC board
Remedy:	1. Close the ADU if it is opened. Remove if there is any paper before closing it. 2. Is the ADU opening/closing switch working? (Perform the input check: 03-[FAX]ON/[2]/[C]) 3. Check if the connector CN338 on the LGC board is disconnected from the ADU opening/closing switch or the harnesses are open circuited. Check if the connectors CN211 and CN217 on the ADU board are disconnected. Correct if any. 4. Replace the ADU opening/closing switch. 5. Replace the ADU board. 6. Replace the PFC board. 7. Replace the LGC board.

Error code:	E440
Description:	Right lower cover (feed cover) open jam: The feed cover has opened during printing.
Causes:	ADU opening/closing switch LGC board
Remedy:	Is the feed cover open? → YES → Remove the paper if there is any, then close the cover. NO Is the side door switch working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A]) ↓ → NO → 1. Check if the connector of the feed cover sensor is disconnected. 2. Check if the connector CN304 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the feed cover sensor. 6. Replace the LGC board. YES Replace the LGC board.

Error code:	E450
Description:	Option LCF side cover open jam: The side cover of the Option LCF has opened during printing.
Causes:	LCF side cover opening/closing switch LCF board LGC board
Remedy:	Is the LCF front cover open? → YES → Remove the paper if there is any, then close the cover. NO Is the LCF side cover opening/closing switch working? (Perform the input check in the test mode: 03-[FAX]OFF/[5]/[B]) ↓ → NO → 1. Check if the connector of the LCF side cover opening/closing switch is disconnected. 2. Check if either of the connectors CN100 or CN106 on the LCF board is disconnected. 3. Check if the connector CN338 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 6. Replace the LCF side cover opening/closing switch. 7. Replace the LCF board. 8. Replace the LGC board. YES 1. Replace the LCF board. 2. Replace the LGC board.

Error code:	E480
Description:	Bridge unit open jam: The bridge unit has opened during printing.
Causes:	Bridge unit cover opening/closing detection switch LGC board
Remedy:	1. Close the bridge unit if it is opened. Remove if there is any paper before closing it. 2. Is the bridge unit cover opening/closing detection switch working? (Perform the input check: 03- [FAX]OFF/[5]/[E]) 3. Check if the connector CN334 on the LGC board is disconnected from the bridge unit cover opening/closing detection switch or the harnesses are open circuited. Correct if any. 4. Replace the bridge unit cover opening/closing detection switch. 5. Replace the LGC board.

Error code:	E490
Description:	Job separator cover open jam: The job separator cover has opened during printing.
Causes:	JSP cover switch JSP board LGC board
Remedy:	1 Is the JSP cover open? Yes Remove the paper if there is any, then close the cover. No 2 2 Is the JSP cover switch working? (Perform the input check in the test mode: 03- [FAX]ON/[3]/[E]) Yes 3 No • Check if the connector of the JSP cover switch is disconnected. • Check if either of the connectors CN260 or CN261 on the JSP board is disconnected. • Check if the connector CN302 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the JSP board and LGC board are short circuited or open circuited. • Replace the JSP cover switch. • Replace the JSP board. • Replace the LGC board. 3 Replacing board • Replace the JSP board. • Replace the LGC board.

Error code:	E510
Description:	Transport jam during duplex printing (paper not reaching reverse sensor-2): Paper which has passed the reverse sensor-1 does not reach the reverse sensor-2 during duplex printing.
Causes:	Duplexing unit path entrance sensor Reverse motor ADU motor-2 PFC board ADU board DRV board Rollers
Remedy:	Open the exit cover. Is there any paper in front of the reverse sensor-2? → YES → Remove the paper. NO Is the reverse sensor-1 working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[G]) ↓ → NO → 1. Check if the connector of the reverse sensor-1 is disconnected. 2. Check if the connector CN335 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on LGC board are short circuited or open circuited. 5. Replace the reverse sensor-1. 6. Replace the LGC board. YES Is the horizontal transport section driving clutch working? (Perform the output check in the test mode: 03-222) ↓ → NO → 1. Check if the connector of the horizontal transport section driving clutch is disconnected. 2. Check if the connector CN334 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the horizontal transport section driving clutch. 6. Replace the LGC board. YES Is the Mylar at the reverse section normal? → NO → Replace the Mylar. YES Check the condition of the roller at the horizontal transport section and clean or replace it.

Error code:	E520
Description:	Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor.
Causes:	ADU exit sensor LGC board ADU exit sensor MOT board MOT2 board Rollers in the ADU
Remedy:	1 Open the ADU. Is there any paper in front of the ADU exit sensor? Yes Remove the paper. No 2 2 Is the ADU exit sensor working? (Perform the input check in the test mode: 03- [FAX]OFF/[1]/[E]) Yes 3 No • Check if the connector of the ADU exit sensor is disconnected. • Check if the connector CN311 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the LGC board are short circuited or open circuited. • Replace the ADU exit sensor. • Replace the LGC board. 3 Is the ADU motor working? (Perform the output check in the test mode: 03-119) Yes 4 No • Check if the connector of the ADU motor is disconnected. • Check if the connector CN402 and CN404 on the MOT/MOT2 board is disconnected. • Check if the connector CN303 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the ADU exit sensor. • Replace the MOT/MOT2 board. • Replace the LGC board. 4 ADU • Check the rollers in the ADU. Replace them if they are worn out.

Error code:	E550
Description:	Paper remaining jam at paper transport path: Paper is remaining on the paper transport path when the printing has finished. (Jam caused by a multiple paper feeding)
Causes:	Feed or transport roller possibly causing multiple feeding Sensor in the jamming area Refer to the table below PFC board
Remedy:	Open the cover of the unit/area whose picture is blinking on the control panel. Is there any paper on the transport path? → YES → Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table) ↓ → NO→ 1. Check if the connector of the sensor is disconnected. 2. Check if any of the connectors on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the sensor. 6. Replace the LGC board. YES 1. Check if any multiple paper is fed from the drawer. 2. Replace the LGC board. Registration area Registration sensor 03-[FAX]ON/[4]/[E] Exit/Reverse area Exit sensor 03-[FAX]OFF/[7]/[B] Reverse sensor-1 03-[FAX]OFF/[7]/[E] Reverse sensor-2 03-[FAX]OFF/[7]/[D] Fuser transport sensor 03-[FAX]OFF/[7]/[C] Reverse transport area Horizontal transport sensor-1 03-[FAX]OFF/[9]/[F] Horizontal transport sensor-2 03-[FAX]OFF/[9]/[G] Horizontal transport sensor-3 03-[FAX]OFF/[9]/[H] Paper feeding area 1st drawer feed sensor 03-[FAX]OFF/[1]/[D] 2nd drawer feed sensor 03-[FAX]OFF/[2]/[D] 3rd drawer / tandem LCF feed sensor 03-[FAX]OFF/[3]/[D] 4th drawer feed sensor 03-[FAX]OFF/[4]/[D] 1st drawer transport sensor 03-[FAX]OFF/[1]/[C] 2nd drawer transport sensor 03-[FAX]OFF/[2]/[C] 3rd drawer / tandem LCF transport sensor 03-[FAX]OFF/[3]/[C] 4th drawer transport sensor 03-[FAX]OFF/[4]/[C] Intermediate transport sensor 03-[FAX]OFF/[1]/[A]

Error code:	E551, E552
Description:	[E551] Paper remaining jam on the transport path (when a service call occurs) [E552] Paper remaining jam on the transport path (when the cover is closed)
Causes:	Paper remaining on the transport path when printing is finished (when a service call occurs) (E551) Paper remaining on the transport path when printing is finished (when the cover is closed) (E552)
Remedy:	1 Jamming transport path Open the cover of the unit/area whose picture is flashing on the control panel and remove any paper on the transport path. 2 Sensor in the jamming area • Sensor check (Refer to the table below) • Harness check • Connector check 3 LGC board • Harness check • Connector check • Board check Notes: If the jam is occurring in the ADU, LCF or PFP, check the board in each unit.

Error code:	E570
Description:	Transport jam during duplex printing (paper not reaching reverse sensor-1): Paper which has passed the fuser unit transport sensor does not reach the reverse sensor-1 during duplex printing.
Causes:	Reverse sensor Transport entrance motor Fuser motor DFV board PFC board Rollers
Remedy:	Is there any paper before the registration sensor when the exit cover is opened? → NO → Remove the paper. YES Is the reverse sensor 1 working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[E]) ↓ → NO → 1. Check if the connector of the reverse sensor-1 is not disconnected. 2. Check if the connector CN335 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open circuited. 4. Check if the conductor pattern on the LGC board is not short- or open circuited. 5. Replace the reverse sensor-1. 6. Replace the LGC board. YES Is the reverse motor driving? (Perform the output check in the test mode: 03-126) ↓ → NO → 1. Check if the connector of the reverse transport unit is not disconnected. 2. Check if the connector CN335 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open circuited. 4. Check if the conductor pattern on the LGC board is not short- or open-circuited. 5. Replace the reverse moter. 6. Replace the LGC board YES Is the gate solenoid working? (Perform the output check in the test mode: 03-274) ↓ → NO → 1. Check if the connector of the gate solenoid is not disconnected. 2. Check if the connector CN335 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open circuited. 4. Check if the conductor pattern on the LGC board is not short- or open-circuited. 5. Replace the gate solenoid. 6. Replace the LGC board YES 1. Check if there is no mechanical loading at the exit/reversal gate. 2. Check the myler at the reverse section and clean or replace it.

Error code:	E580
Description:	Paper stopping at reverse section: The trailing edge of paper does not pass the reverse sensor-1 or reverse sensor-2 after its leading edge has reached the reverse sensor-1 or reverse sensor-2.
Causes:	Reverse sensor Reverse motor Bridge unit transport exit motor DFV board PFC board Rollers
Remedy:	Is there any paper at the reverse section when the exit cover is opened? → NO → YES Is the reverse sensor- 1/2 working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[D], [7]/[E]) ↓ → NO → 1. Check if the connector of the reverse sensor 1/2 is not disconnected. 2. Check if the connector CN335 on the LGC board is not disconnected. 3. Check if the connector pins are not disconnected and the harness is not open circuited. 4. Check if the conductor pattern on the LGC board is not short- or open-circuited. 5. Replace the reverse sensor- 1/2. 6. Replace the LGC board. YES 1. Check if the setting of the paper size is correct. 2. Check the condition of the roller at the reverse section and clean or replace it. 3. Check if there is no mechanical loading at the follower roller and no abnormality at the myler. 4. Check if the adjustment of the reverse motor speed (05-453/454/456) is appropriate. 5. Replace the reverse sensor-2 if it is drastically damaged.

Error code:	E712
Description:	Jam not reaching the original registration sensor: The original fed from the original feeding tray does not reach the original registration sensor.
Causes:	Original registration sensor Original pickup solenoid RADF board Perform the 05-3210 Roller Pickup roller, feed roller, separation roller
Remedy:	1. Clean the pickup roller, feed roller and separation roller if they are stained. 2. Flatten the original if it is folded or excessively curled and place it again. 3. Is the original registration sensor working? (Perform the input check: 03-[FAX]ON/[7]/[H]) * If it is working properly, proceed to 7. If not, check 3 to 6. 4. Check if the connector CN74 on the RADF board is disconnected from the original registration sensor or the harnesses are open circuited. Correct if any. 5. Replace the original registration sensor. 6. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 7. Replace the pickup roller, feed roller and separation roller if they are worn out.

Error code:	E714
Description:	Feed signal reception jam: The feed signal is received even no original exists on the original feeding tray.
Causes:	Original empty sensor RADF board Perform the 05-3210 Roller Pickup roller, feed roller, separation roller
Remedy:	1. Is the original empty sensor working? (Perform the input check: 03-[FAX]ON/[7]/[B]) 2. Check if the lever of original empty sensor is working normally. 3. Check if the connector CN74 on the RADF board is disconnected from the original empty sensor or the harnesses are open circuited. Correct if any. 4. Replace the original empty sensor. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	E717
Description:	Original not reaching the DSDF original feed sensor jam
Causes:	DSDF jam The original does not reach the DSDF feed sensor even though original feeding has started.
Remedy:	DSDF feed sensor • Check if the DSDF feed sensor is working properly. (Perform the input check: FS-03-[F2]ON/[8]/[E]) • Replace the DSDF feed sensor. Connector Check if the connectors (J974, J950 and CN74) on the DSDF control PC board are disconnected from the DSDF feed sensor or the harnesses are open circuited. Correct if any. DSDF feed motor Check if the DSDF feed motor is working properly. Connector Check if the connectors (J990 and CN77) on the DSDF control PC board are disconnected from the DSDF feed motor or the harnesses are open circuited. Correct if any. DSDF control PC board Replace the DSDF control PC board.

Error code:	E718
Description:	Original setting jam / Original tray lift abnormality A paper jam which may occur when the original tray lift is working (before the original feeding operation)
Causes:	DSDF jam The original tray lift has been driven to raise or lower and the DSDF tray lift upper limit sensor / DSDF tray lift lower limit sensor have not been turned ON within a specified time.
Remedy:	• When a paper jam has occurred after an original is set, during original feeding, during the initial operation or when an original is pulled out Malfunction • Check whether an operation to apply a load to the original tray has been performed while it is being raised or lowered. • Check if there is a foreign matter in the tray lifting section. If there is any, remove it, open and then close the cover to release the paper jam status. If there is none, take the following measure. • When the original tray lift is being rising (When a paper jam has occurred after the original placed or during original feeding) DSDF tray lift upper limit sensor There will be an abnormality in the DSDF tray lift upper limit sensor when an error occurs while the tray is rising. (Perform the input check: FS-03- [F2]ON/[6]/[E]) • Check if the sensor is damaged, the connector is disconnected or the harness is open circuited. If yes, replace any of them. • When the original tray lift is being lowering (When a paper jam has occurred if an original is pulled out during the initial operation or the operation itself) DSDF tray lift lower limit sensor There will be an abnormality in the DSDF tray lift lower limit sensor when an error occurs while the tray is lowering. (Perform the input check: FS- 03-[F2]ON/[6]/[F]) • Check if the sensor is damaged, the connector is disconnected or the harness is open circuited. If yes, replace any of them. • When the rising or lowering of the original tray lift does not work DSDF tray-up clutch There will be an abnormality in the DSDF tray-up clutch if it does not work. • Check if the clutch is damaged, the connector is disconnected or the harness is open circuited. If yes, replace any of them. DSDF separation motor There will be an abnormality in the DSDF separation motor if it does not work. (Perform the output check: FS-03-291/292) • Check if the motor is damaged, the connector is disconnected or the harness is open circuited. If yes, replace any of them. • All DSDF control PC board Check that there is no abnormality on the DSDF control PC board when operation failure has occurred in the DSDF tray lift upper limit sensor, DSDF tray lift lower limit sensor, DSDF tray-up clutch or DSDF separation motor. If yes, replace any of them.

Error code:	E721
Description:	Jam not reaching the original reading start sensor: The original does not reach the original reading start sensor after it has passed the original registration sensor (when scanning obverse side) or the reverse sensor (when scanning reverse side).
Causes:	Original reading start sensor RADF board Perform the 05-3210 Roller Registration roller, Read roller
Remedy:	1. Clean the original registration roller, intermediate transfer roller, reading start roller, reverse roller and reverse registration roller if they are stained. 2. Is the original reading start sensor working? (Perform the input check: 03-[FAX]ON/[7]/[G]) * If it is working properly, proceed to 8. If not, check 3 to 7 below. 3. Check if the connector CN75 on the RADF board is disconnected from the original reading start sensor or the harnesses are open circuited. Correct if any. 4. Perform the automatic adjustment of the original reading start sensor (05-356). 5. Perform the manual adjustment of the original reading start sensor. 6. Replace the original reading sensor, and then perform the automatic adjustment of the original reading start sensor (05-356). 7. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 8. Replace the original registration roller, intermediate transfer roller, reading start roller, reverse roller and reverse registration roller if they are worn out.

Error code:	E722
Description:	Jam not reaching the original exit sensor (during scanning): The original which passed the read sensor does not reach the original exit sensor when it is transported from the scanning section to exit section.
Causes:	Original exit sensor RADF board Perform the 05-3210 Roller
Remedy:	1. Clean the reading end roller and the exit intermediate roller if they are stained. 2. Is the original exit sensor working? (Perform the input check: 03-[FAX]ON/[7]/[E]) * If it is working properly, proceed to 6. If not, check 3 to 5 below. 3. Check if the connector CN75 on the RADF board is disconnected from the original exit sensor or the harnesses are open circuited. Correct if any. 4. Replace the original exit sensor 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 6. Replace the reading end roller and the exit intermediate roller if they are worn out.

Error code:	E724
Description:	Stop jam at the original registration sensor: The trailing edge of the original does not pass the original registration sensor after its leading edge has reached this sensor.
Causes:	Original registration sensor RADF board Perform the 05-3210 Roller
Remedy:	1. Clean the original registration roller if it is stained. 2. Is the original registration sensor working? (Perform the input check: 03-[FAX]ON/[7]/[H]) * If it is working properly, proceed to 6. If not, check 3 to 5 below. 3. Check if the connector CN74 on the RADF board is disconnected from the original registration sensor or the harnesses are open circuited. Correct if any. 4. Replace the original registration sensor. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 6. Replace the original registration roller if it is worn out.

Error code:	E725
Description:	Stop jam at the reading start sensor: The trailing edge of the original does not pass the read sensor after its leading edge has reached this sensor.
Causes:	Original reading start sensor RADF board Perform the 05-3210 Roller Registration roller, Read roller
Remedy:	1. Clean the original registration roller, intermediate transfer roller, reading start roller, reverse roller and reverse registration roller if they are stained. 2. Is the original reading start sensor working? (Perform the input check: 03-[FAX]ON/[7]/[G]) * If it is working properly, proceed to 8. If not, check 3 to 7 below. 3. Check if the connector CN75 on the RADF board is disconnected from the original reading start sensor or the harnesses are open circuited. Correct if any. 4. Perform the automatic adjustment of the original reading start sensor (05-356). 5. Perform the manual adjustment of the original reading start sensor. 6. Replace the original reading sensor, and then perform the automatic adjustment of the original reading start sensor (05-356). 7. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 8. Replace the original registration roller, intermediate transfer roller, reading start roller, reverse roller and reverse registration roller if they are worn out.

Error code:	E726
Description:	Transport/exit signal reception jam during ADF standby status
Remedy:	1. Check if there is any paper in the RADF. Remove it if there is. 2. Check if there is any paper in the equipment. Remove it if there is. 3. If a jam still occurs, turn the power OFF and then back ON to check if the equipment operates normally.

Error code:	E727
Description:	Jam not reaching the original reading end sensor
Causes:	Original reading end sensor RADF board Perform the 05-3210 Roller Read end roller
Remedy:	1. Check the RADF position adjustment. "3.12.1 RADF position adjustment" 2. Check the Adjustment of the Reversing Automatic Document Feeder (RADF). "3.12 Adjustment of the RADF" 3. Clean the reading start roller and the reading end roller if they are stained. 4. Is the original reading end sensor working? (Perform the input check: 03-[FAX]ON/[5]/[D]) * If it is working properly, proceed to 8. If not, check 5 to 7 below. 5. Check if the connector CN75 on the RADF board is disconnected from the original read end sensor or the harnesses are open-circuited. Correct if this is the case. 6. Replace the original reading end sensor. 7. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 8. Replace the reading start roller and the reading end roller if they are worn out.

Error code:	E729
Description:	Original reading end sensor paper remaining jam
Causes:	Original reading end sensor RADF board Perform the 05-3210 Roller
Remedy:	1. Clean the reading end roller if it is stained. 2. Is the original reading end sensor working? (Perform input check: 03: [FAX]/ON/[5]/[D]) * If it is working properly, proceed to 6. If not, check 3 to 5 below. 3. Check if the connector CN75 on the RADF board is disconnected from the original reading end sensor or the harnesses are open-circuited. Correct if this is the case. 4. Replace the original reading end sensor. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 6. Replace the reading end roller if it is worn out.

Error code:	E72A
Description:	DSDF original scanning start time-out jam
Causes:	DSDF jam Preparation of the page memory has not been completed within a specified time.
Remedy:	Reproducing ability Release the paper jam and reattempt copying or scanning.

Error code:	E731
Description:	Stop jam at the original exit sensor: The trailing edge of the original does not pass the original exit sensor after its leading edge has reached this sensor
Causes:	Original exit sensor RADF board Perform the 05-3210 Roller Exit roller
Remedy:	1. Clean the exit roller and the exit intermediate roller if they are stained. 2. Is the original exit sensor working? (Perform the input check: 03-[FAX]ON/[7]/[E]) * If it is working properly, proceed to 6. If not, check 3 to 5 below. 3. Check if the connector CN75 on the RADF board is disconnected from the original exit sensor or the harnesses are open circuited. Correct if any. 4. Replace the original exit sensor. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 6. Replace the exit roller and the exit intermediate roller if they are worn out.

Error code:	E762
Description:	Original registration sensor paper remaining jam
Causes:	Original exit reverse sensor Registration sensor Original width detection sensor-1 Original width detection sensor-2 Original width detection sensor-3 Intermediate transport sensor Reading end sensor Exit sensor RADF board Perform the 05-3210 Roller
Remedy:	1. Check if there is any paper on each sensor. Remove it if there is. 2. Is each sensor working? (Perform input check: 03) [E746]: [FAX]/ON/[5]/[B], [E762]: [FAX]/ON/[7]/[H], [E770]: [FAX]/ON/[8]/[F], [E771]: [FAX]/ON/[8]/[G], [E772]: [FAX]/ON/[8]/[H], [E773]: [FAX]/ON/[7]/[F], [E774]: [FAX]/ON/[7]/[G], [E775]: [FAX]/ON/[5]/[D], [E777]: [FAX]/ON/[7]/[E] 3. Check if the connector CN74 or CN75 on the RADF board is disconnected from each sensor or the harnesses are open-circuited. Correct if this is the case. 4. Replace each sensor. * If the original reading start sensor is replaced, perform automatic adjustment (05-356) for it. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	E769
Description:	Original remaining at the DSDF feed sensor jam
Causes:	DSDF jam The DSDF feed sensor remains turned ON.
Remedy:	Connector Check if the connectors (J974, J950 and CN74) on the DSDF control PC board are disconnected from the DSDF feed sensor or the harnesses are open circuited. Correct if any. DSDF feed sensor • Check if the DSDF feed sensor is working properly. (Perform the input check: FS-03-[F2]ON/[8]/[E]) • Replace the DSDF feed sensor. DSDF control PC board Replace the DSDF control PC board.

Error code:	E770
Description:	Original width detection sensor-1 paper remaining jam
Causes:	Original exit reverse sensor Registration sensor Original width detection sensor-1 Original width detection sensor-2 Original width detection sensor-3 Intermediate transport sensor Reading end sensor Exit sensor RADF board Perform the 05-3210 Roller
Remedy:	1. Check if there is any paper on each sensor. Remove it if there is. 2. Is each sensor working? (Perform input check: 03) [E746]: [FAX]/ON/[5]/[B], [E762]: [FAX]/ON/[7]/[H], [E770]: [FAX]/ON/[8]/[F], [E771]: [FAX]/ON/[8]/[G], [E772]: [FAX]/ON/[8]/[H], [E773]: [FAX]/ON/[7]/[F], [E774]: [FAX]/ON/[7]/[G], [E775]: [FAX]/ON/[5]/[D], [E777]: [FAX]/ON/[7]/[E] 3. Check if the connector CN74 or CN75 on the RADF board is disconnected from each sensor or the harnesses are open-circuited. Correct if this is the case. 4. Replace each sensor. * If the original reading start sensor is replaced, perform automatic adjustment (05-356) for it. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	E771
Description:	Original width detection sensor-2 paper remaining jam
Causes:	Original exit reverse sensor Registration sensor Original width detection sensor-1 Original width detection sensor-2 Original width detection sensor-3 Intermediate transport sensor Reading end sensor Exit sensor RADF board Perform the 05-3210 Roller
Remedy:	1. Check if there is any paper on each sensor. Remove it if there is. 2. Is each sensor working? (Perform input check: 03) [E746]: [FAX]/ON/[5]/[B], [E762]: [FAX]/ON/[7]/[H], [E770]: [FAX]/ON/[8]/[F], [E771]: [FAX]/ON/[8]/[G], [E772]: [FAX]/ON/[8]/[H], [E773]: [FAX]/ON/[7]/[F], [E774]: [FAX]/ON/[7]/[G], [E775]: [FAX]/ON/[5]/[D], [E777]: [FAX]/ON/[7]/[E] 3. Check if the connector CN74 or CN75 on the RADF board is disconnected from each sensor or the harnesses are open-circuited. Correct if this is the case. 4. Replace each sensor. * If the original reading start sensor is replaced, perform automatic adjustment (05-356) for it. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	E774
Description:	Original reading start sensor paper remaining jam
Causes:	Original reading start sensor RADF board Perform the 05-3210 Roller Registration roller, Read roller
Remedy:	1. Check if there is any paper on each sensor. Remove it if there is. 2. Is each sensor working? (Perform input check: 03) [E746]: [FAX]/ON/[5]/[B], [E762]: [FAX]/ON/[7]/[H], [E770]: [FAX]/ON/[8]/[F], [E771]: [FAX]/ON/[8]/[G], [E772]: [FAX]/ON/[8]/[H], [E773]: [FAX]/ON/[7]/[F], [E774]: [FAX]/ON/[7]/[G], [E775]: [FAX]/ON/[5]/[D], [E777]: [FAX]/ON/[7]/[E] 3. Check if the connector CN74 or CN75 on the RADF board is disconnected from each sensor or the harnesses are open-circuited. Correct if this is the case. 4. Replace each sensor. * If the original reading start sensor is replaced, perform automatic adjustment (05-356) for it. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	E775
Description:	Original reading end sensot paper remaining jam
Causes:	Original exit reverse sensor Registration sensor Original width detection sensor-1 Original width detection sensor-2 Original width detection sensor-3 Intermediate transport sensor Reading end sensor Exit sensor RADF board Perform the 05-3210 Roller
Remedy:	1. Check if there is any paper on each sensor. Remove it if there is. 2. Is each sensor working? (Perform input check: 03) [E746]: [FAX]/ON/[5]/[B], [E762]: [FAX]/ON/[7]/[H], [E770]: [FAX]/ON/[8]/[F], [E771]: [FAX]/ON/[8]/[G], [E772]: [FAX]/ON/[8]/[H], [E773]: [FAX]/ON/[7]/[F], [E774]: [FAX]/ON/[7]/[G], [E775]: [FAX]/ON/[5]/[D], [E777]: [FAX]/ON/[7]/[E] 3. Check if the connector CN74 or CN75 on the RADF board is disconnected from each sensor or the harnesses are open-circuited. Correct if this is the case. 4. Replace each sensor. * If the original reading start sensor is replaced, perform automatic adjustment (05-356) for it. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	E777
Description:	Original exit sensor paper remaining jam
Causes:	Original exit reverse sensor Registration sensor Original width detection sensor-1 Original width detection sensor-2 Original width detection sensor-3 Intermediate transport sensor Reading end sensor Exit sensor RADF board Perform the 05-3210 Roller
Remedy:	1. Check if there is any paper on each sensor. Remove it if there is. 2. Is each sensor working? (Perform input check: 03) [E746]: [FAX]/ON/[5]/[B], [E762]: [FAX]/ON/[7]/[H], [E770]: [FAX]/ON/[8]/[F], [E771]: [FAX]/ON/[8]/[G], [E772]: [FAX]/ON/[8]/[H], [E773]: [FAX]/ON/[7]/[F], [E774]: [FAX]/ON/[7]/[G], [E775]: [FAX]/ON/[5]/[D], [E777]: [FAX]/ON/[7]/[E] 3. Check if the connector CN74 or CN75 on the RADF board is disconnected from each sensor or the harnesses are open-circuited. Correct if this is the case. 4. Replace each sensor. * If the original reading start sensor is replaced, perform automatic adjustment (05-356) for it. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	E860
Description:	Original jam access cover open: The Original jam access cover has opened during RADF operation.
Causes:	Original exit reverse sensor RADF board Perform the 05-3210
Remedy:	1. Close the original jam access cover or the original reverse unit if they are opened. Remove if there are any original before closing them. 2. Is the original jam access cover opening/closing sensor and the original revese unit opening/ closing sensor working? (Perform the input check: 03) Original jam access cover opening/closing sensor: 03-[FAX]ON/[7]/[C], Original revese unit opening/closing sensor: 03-[FAX]ON/[5]/[C] * If it is working properly, proceed to 6. If not, check 3 to 5 below. 3. Check if the connector CN74 or CN75 on the RADF board is disconnected from the original jam access cover opening/closing sensor, original revese unit opening/closing sensor or the harnesses are open circuited. Correct if any. 4. Replace the original jam access cover opening/closing sensor or the original revese unit opening/closing sensor. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356).

Error code:	E870
Description:	RADF open jam: RADF has opened during RADF operation.
Causes:	RADF opening/closing sensor RADF board Perform the 05-3210
Remedy:	1. Close the RADF if it is opened. Remove if there is any original before closing it. 2. Is the RADF opening/closing sensor working? (Perform the input check: 03-[FAX]ON/[7]/[D]) * If it is working properly, proceed to 6. If not, check 3 to 5 below. 3. Check if the connector CN75 on the RADF board is disconnected from the RADF opening/ closing sensor or the harnesses are open circuited. Correct if any. 4. Replace the RADF opening/closing sensor. 5. Replace the RADF board, and then perform the automatic adjustment for the original reading start sensor (05-356). 6. Is the RADF opening/closing sensor adjusted within the specified range?

Error code:	E910, E920
Description:	[E910] Paper not reaching the bridge unit transport sensor-1 [E920] Paper stopping at the bridge unit transport sensor-1
Causes:	Jam in bridge unit Paper not reaching the bridge unit transport sensor-1 Paper stopping at the bridge unit transport sensor-1
Remedy:	There are scratches on the leading paper edge Replace it if needed.Check if the guide is not deformed. Replace it if needed. Drawer Check that paper is not skewed in the side guides of the drawer. Bridge unit exit Check that Mylar on the bridge unit exit is not deformed. Replace it if needed. (E920) Finisher Check if paper jamming occurs in the finisher. Bridge unit transport sensor-1 (entrance sensor) • Sensor check (Perform the input check: FS-03- [ALL]OFF[0]/[A]) • Connector check (CN311, J607, J801) • Harness check Bridge unit gate solenoid • Solenoid check (Perform the output check: FS-03- 232) • Connector check (CN311, J607, J801) • Harness check LGC board • Board check • Connector check (CN311) • Harness check Bridge unit • Does the transport roller of the bridge unit work when the main motor is rotated? (Perform the output check: FS-03-101/151) • Check the drive system of the equipment and bridge unit. • Check if the rollers in exit section, bridge unit and pressure spring are worn out.

Error code:	E930, E940
Description:	[E930] Paper not reaching the bridge unit transport sensor-2 [E940] Paper stopping at the bridge unit transport sensor-2
Causes:	Jam in bridge unit Paper not reaching the bridge unit transport sensor-2 Paper stopping at the bridge unit transport sensor-2
Remedy:	Bridge unit transport sensor-2 (exit sensor) • Sensor check (Perform the input check: FS-03-[ALL]OFF[0]/[B]) • Connector check (CN311, J607, J802) • Harness check LGC board • Board check • Connector check (CN311) • Harness check Bridge unit • Does the transport roller of the bridge unit work when the main motor is rotated? (Perform the output check: FS-03-101/151) • Check the drive system of the equipment and bridge unit. • Check if the rollers in exit section, bridge unit and pressure spring are worn out.

Error code:	E950, E951
Description:	[E950] Jam not reaching the JSP feed sensor [E951] Stop jam at the JSP feed sensor
Causes:	Job separator jam Jam not reaching the job separator transport sensor Stop jam at the job separator transport sensor
Remedy:	1 Open the JSP cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the JSP feed sensor working? (Perform the input check in the test mode: 03-[ALL]OFF/ [0]/[A]) Yes 3 No • Check if the connector of the JSP feed sensor is disconnected. • Check if either of the connectors CN260 or CN262 on the JSP board is disconnected. • Check if the connector CN311 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the JSP board and LGC board are short circuited or open circuited. • Replace the JSP feed sensor. • Replace the JSP board. • Replace the LGC board. 3 Replacing board • Replace the JSP board. • Replace the LGC board.

Error code:	E9F0
Description:	Hole punch jam: Hole punching is not performed properly.
Causes:	Punch HP sensor (S4) Punch motor (M3) Punch controller board
Remedy:	Is there any paper remaining on the transport path in the finisher or equipment? → YES → Remove the paper. NO Is the connector J1 on the punch driver PC board disconnected? Is the harness connecting the punch driver PC board and punch home position sensor (PI3P) open circuited? → YES → Connect the connector securely. Replace the harness. NO Is the punch home position sensor working properly? l → NO → 1. Connect the connector of the punch home position sensor securely. 2. Replace the punch home position sensor. YES Replace the punch driver PC board.

Error code:	EA10
Description:	Paper transport delay jam: Paper which has passed the exit sensor does not reach the inlet sensor.
Causes:	Feeding sensor (S22) Transport path switching solenoid (SOL5) Entrance motor (M1) Interface PC board (I/F) Finisher control PC board (FIN)
Remedy:	Is there any paper remaining on the transport path in the finisher or equipment? → YES → Remove the paper. NO Is the connector J17 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI1) open circuited? → YES → Connect the connector securely. Replace the harness. NO Is the inlet sensor working normally? (Check the movement of the actuator.) ll → NO → 1. Connect the connector of the inlet sensor securely. 2. Attach the actuator securely if its shaft is out of place. 3. Replace the inlet sensor. YES Replace the finisher controller PC board.

Error code:	EA20
Description:	Paper transport stop jam: Paper which has reached the inlet sensor does not pass the inlet sensor.
Causes:	Entrance sensor (S1) Finisher control PC board (FIN)
Remedy:	Is there any paper remaining on the transport path in the finisher or main unit? → YES → Remove the paper. NO Is any of the connectors J17, J24, J9 and J11 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI1) opencircuited? Is the harness connecting the finisher controller PC board and buffer path inlet paper sensor (PI17) open-circuited? Is the harness connecting the finisher controller PC board and buffer path paper sensor (PI14) open circuited? Is the harness connecting the finisher controller PC board and stapling tray sensor (PI4) open circuited? Is the harness connecting the finisher controller PC board and delivery sensor (PI3) open circuited? → YES → Connect the connectors securely. Replace the harnesses. NO Is the inlet sensor working properly? (Check the movement of the actuator.) Is the buffer path inlet paper sensor working properly? (Check the movement of the actuator.) Is the buffer path paper sensor working properly? (Check the movement of the actuator.) Is the stapling tray sensor working properly? (Check the movement of the actuator.) Is the delivery sensor working properly? (Check the movement of the actuator.) ll → NO → 1. Connect the connectors of the sensors securely. 2. Attach the actuators securely if their shafts are out of place. 3. Replace the sensors. YES Replace the finisher controller PC board.

Error code:	EA21
Description:	Paper size error jam: Paper does not reach the sensor because the paper is shorter than spec. [MJ-1103/1104]
Causes:	Entrance sensor (S1) Transport sensor (S2) Finisher controller board
Remedy:	MJ-1103/1104 1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. 2. Is the paper size used shorter than the size specified in the specifications? 3. Check if the connectors CN7 and CN22 on the finisher controller PC board are disconnected from the inlet sensor (S1) and the transport sensor (S2), or the harnesses are open circuited. Correct if any. 4. Replace the sensor. 5. Replace the finisher controller PC board.

Error code:	EA22
Description:	Paper transport jam (Finisher paper punching edge detection sensor): [MJ-1103/1104]
Causes:	Paper position sensor (S6-1) Paper position sensor (S6-2) Finisher controller board
Remedy:	Is there any paper remaining on the transport path? YES Remove the paper, not leaving any chips. NO Is the paper too short for specifications? NO Use paper accepted in the specifications. YES Are the paper position sensor (S6-1 and S6-2) and its wiring correct? NO Replace the sensor. Correct the wiring. YES Replace the hole punch control PC board (HP).

Error code:	EA23
Description:	Paper transport jam (exit sensor): [MJ-1103/1104]
Causes:	Transport sensor (S2) Finisher controller board
Remedy:	Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the transport sensor (S2)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Replace the finisher control PC board (FIN).

Error code:	EA24
Description:	Paper transport jam (between entrance and exit sensors): [MJ-1103/1104]
Causes:	Entrance sensor (S1) Transport sensor (S2) Entrance motor (M1) Finisher controller board
Remedy:	Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the paper size used shorter than the size specified in the specifications? YES Use the paper size specified in the specifications. NO Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? Is there a disconnection of the connector, incorrect installation or breakage of the transport sensor (S2)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the entrance motor (M1) and the CN26 of the finisher control PC board (FIN) disconnected or open circuited? Is the harness between the transport sensor (S2) and the CN6 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

Error code:	EA25
Description:	Paper transport jam (after paper stack exit): [MJ1103/1104]
Causes:	Finishing tray paper detection sensor (S12) Finisher controller board
Remedy:	Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is there any mechanical problem when the actuator of the finishing tray paper detection sensor (S12) is moved? YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the finishing tray paper detection sensor (S12)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the finishing tray paper detection sensor (S12) and the CN18 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

Error code:	EA26
Description:	Paper transport jam (stop command request): [MJ1103/1104]
Causes:	Entrance sensor (S1) Finisher controller board
Remedy:	Is there any paper remaining on the transport path in the Finisher or the equipment? YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the entrance sensor (S1) and the CN26 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

Error code:	EA26, EA27
Description:	MJ-1109/MJ-1110 [EA26] Paper transport stop jam (stop command request) [EA27] Paper transport stop jam (paper not inserted)
Causes:	Finisher jam (Finisher section) [EA26] Paper transport stop jam (stop command request) [EA27] Paper transport stop jam (paper not inserted)
Remedy:	Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check (CN8) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8) • Harness check

Error code:	EA28
Description:	Paper transport jam (assisting arm operation delay): [MJ-1103/1104]
Causes:	Assist arm motor (M10) Finisher controller board
Remedy:	Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is there any mechanical problem when the paper holding cam is rotated? YES Fix the mechanism. NO Is the harness between the assist arm motor (M10) and the CN13 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

Error code:	EA29
Description:	Paper transport jam (stack transport delay): [MJ1103/1104]
Causes:	Buffer tray guide motor (M2) Finisher controller board
Remedy:	Is there any paper remaining on the transport path in the Finisher or the equipment? YES Remove the paper. NO Is there any mechanical problem when the buffer tray guide is opened and closed while the buffer roller is kept raised? YES Fix the mechanism. NO Is the harness between the buffer tray guide motor (M2) and the CN11 of the finisher control PC board (FIN) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the finisher control PC board (FIN).

Error code:	EA2A
Description:	Paper transport jam in the Finisher (between the entrance path and middle path sensor): The leading edge of the paper has passed the entrance path sensor, but does not reach the middle path sensor in the Finisher Unit transport path. [MJ-1032]

Error code:	EA2B
Description:	Paper transport jam in the Finisher (middle path sensor): The paper remains at the middle path sensor for a longer period than specified while being transported on the Finisher Unit transport path. [MJ-1032]

Error code:	EA2C
Description:	Paper transport jam in the Finisher (between the entrance path and sub-path sensor): The leading edge of the paper has passed the entrance sensor, but does not reach the sub-path sensor in the Finisher Unit transport path. [MJ-1032]

Error code:	EA2D
Description:	Paper transport jam in the Finisher (sub-path sensor): The paper remains at the sub-path sensor for a longer period than specified while being transported on the Finisher Unit transport path. [MJ-1032]

Error code:	EA2E
Description:	Paper transport remaining jam in the Finisher (subpath sensor): Paper is detected in the sub-path sensor when the power is turned ON or the cover is closed. [MJ-1032]
Causes:	MJ-1032
Remedy:	MJ-1032 Entrance path sensor (S19) abnormality Measure the voltage on TP86 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Middle path sensor (S7) abnormality Measure the voltage on TP84 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V ± 5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Sub-path sensor (S8) abnormality Measure the voltage on TP85 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V ± 5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN6, CN22) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the senso

Error code:	EA31
Description:	Transport path paper remaining jam: The paper which has passed through the inlet sensor does not reach the transport sensor. [MJ-1103/1104]
Causes:	Transport sensor (S2) Finisher controller board
Remedy:	1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. 2. Check if the connector CN22 on the finisher controller PC board is disconnected from the transport sensor (S2) or the harnesses are open circuited. Correct if any. 3. Check if the connectors CN7 and CN22 on the finisher controller PC board are disconnected from the inlet sensor (S1) and the transport sensor (S2), or the harnesses are open circuited. Correct if any. 4. Replace the sensor. 5. Replace the finisher controller PC board.

Error code:	EA32
Description:	Exit paper remaining jam: The paper is remaining on the finishing tray when the power is turned ON. [MJ-1103/1104]
Causes:	Finishing tray paper detection sensor (S12) Finisher controller board
Remedy:	1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. 2. Check and correct the mechanism. 3. Check if the connector CN11 on the finisher controller PC board is disconnected from the finishing tray paper detection sensor (S12) or the harnesses are open circuited. Correct if any. 4. Replace the sensor. 5. Replace the finisher controller PC board.

Error code:	EA50
Description:	Stapling jam: Stapling is not performed properly
Causes:	Stapler interference sensor (S11) Finisher controller board
Remedy:	Is there any paper remaining on the transport path in the finisher or equipment or on the stapling tray? → YES → Remove the paper. NO Is the jam cleared by taking off the staple cartridge from the finisher and removing the staple sheet slid from the staple case? → YES → End. NO Is the connector J8 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and stapling home position sensor (PI22) open circuited? → YES → Connect the connector securely. Replace the harness. NO Is the stapling home position sensor working properly? l → NO → 1. Connect the connector of the stapling home position sensor securely. 2. Replace the stapling home position sensor. YES Replace the finisher controller PC board.

Error code:	EA60
Description:	Early arrival jam: The inlet sensor detects paper earlier than the specified timing
Causes:	Entrance sensor (S1) Finisher controller board
Remedy:	Is there any paper remaining on the transport path in the finisher or equipment? → YES → Remove the paper. NO Is the connector J17 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI1) open circuited? → YES → Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) ll → NO → 1. Connect the connector of the inlet sensor securely. 2. Attach the actuator securely if its shaft is out of place. 3. Replace the inlet sensor. YES Replace the finisher controller PC board.

Error code:	EA70
Description:	Stack exit belt home position error: The stack exit belt is not at the home position. [MJ-1103/1104]
Causes:	Stack belt exit home position sensor (S9) Stack transport motor (M5) Finisher controller board
Remedy:	1. Check if the connector CN11 on the finisher controller PC board is disconnected from the stack belt exit home position sensor (S9) and the harnesses are open circuited. Correct if any. 2. Is the harness between the stack transport motor (M5) and the finisher control PC board (CN10) disconnected or open circuited? 3. Replace the sensor. 4. Replace the finisher controller PC board. 5. Is the upper surface detection sensor normal? (See CB31.)

Error code:	EA90
Description:	Door open jam: The delivery cover or the inlet cover has opened during printing.
Causes:	Delivery cover sensor (PI3) Inlet cover sensor (PI9) Saddle stitcher controller board
Remedy:	main unit? → YES → Remove the paper. NO Is the saddle stitcher door closed? → NO → Close the door. YES Is either of the connectors J10 or J11 on saddle stitcher controller PC board disconnected? Are the harnesses connecting the saddle stitcher controller PC board and cover opening sensors (PI2S: front door opening/closing sensor, PI3S:delivery cover sensor, PI9S: inlet cover sensor) open-circuited? → YES → Connect the connector securely. Replace the harness. NO Are the cover opening sensors working properly? l → NO → 1. Connect the connectors of the cover opening sensors securely. 2. Replace the cover opening sensors. YES Replace the finisher controller PC board.

Error code:	EAA0
Description:	Power-ON jam: Paper is remaining at the No. 1 paper sensor, No. 2 paper sensor, No. 3 paper sensor, vertical path paper sensor or delivery sensor when the power is turned ON.
Causes:	No. 1 paper sensor (PI18) No. 2 paper sensor (PI19) No. 3 paper sensor (PI20) Vertical path paper sensor (PI17) Delivery sensor (PI11) Saddle stitcher controller board
Remedy:	Is there any paper remaining on the transport path in the finisher or saddle stitcher section? → YES → Remove the paper. NO Is any of the connectors J10, J13 and J9 on the saddle stitcher controller PC board disconnected? Is the harness connecting the saddle stitcher controller PC board and No.1 paper sensor (PI18S) open-circuited? Is the harness connecting the saddle stitcher controller PC board and No.2 paper sensor (PI19S) open-circuited? Is the harness connecting the saddle stitcher controller PC board and No.3 paper sensor (PI20S) open-circuited? Is the harness connecting the saddle stitcher controller PC board and vertical path paper sensor (PI17S) open-circuited? Is the harness connecting the saddle stitcher controller PC board and delivery sensor (PI11S) open-circuited? → YES → Connect the connectors securely. Replace the harnesses. NO Is the No.1 paper sensor working properly? (Check the movement of the actuator.) Is the No.2 paper sensor working properly? (Check the movement of the actuator.) Is the No.3 paper sensor working properly? (Check the movement of the actuator.) Is the vertical path paper sensor working properly? (Check the movement of the actuator.) Is the delivery sensor working properly? (Check the movement of the actuator.) ll → NO → 1. Connect the connectors of the sensors securely. 2. Attach the actuators securely if their shafts are out of place. 3. Replace the sensors. YES Replace the saddle stitcher controller PC board.

Error code:	EAB0
Description:	Paper transport stop jam: Paper which has passed the inlet sensor does not reach or pass the No. 1 paper sensor, No. 2 paper sensor, No. 3 paper sensor or delivery sensor.
Causes:	No. 1 paper sensor (PI18) No. 2 paper sensor (PI19) No. 3 paper sensor (PI20) Delivery sensor (PI11) Saddle stitcher controller board
Remedy:	Is there any paper remaining on the transport path in the finisher, saddle stitcher section or main unit? → YES → Remove the paper. NO Is the connector J17 on finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI1) opencircuited? Is either of the connectors J10 or J9 on the saddle stitcher controller PC board disconnected? Is the harness connecting the saddle stitcher controller PC board and No.1 paper sensor (PI18S) open-circuited? Is the harness connecting the saddle stitcher controller PC board and No.2 paper sensor (PI19S) open-circuited? Is the harness connecting the saddle stitcher controller PC board and No.3 paper sensor (PI20S) open-circuited? Is the harness connecting the saddle stitcher controller PC board and delivery sensor (PI11S) open-circuited? → YES → Connect the connectors securely. Replace the harnesses. NO Is the inlet sensor working properly? (Check the movement of the actuator.) Is the No.1 paper sensor working properly? (Check the movement of the actuator.) Is the No.2 paper sensor working properly? (Check the movement of the actuator.) Is the No.3 paper sensor working properly? (Check the movement of the actuator.) Is the delivery sensor working properly? (Check the movement of the actuator.) ll → NO → 1. Connect the connectors of the sensors securely. 2. Attach the actuators securely if their shafts are out of place. 3. Replace the sensors. YES Replace the saddle stitcher controller PC board.

Error code:	EAB1
Description:	Short paper jam (Saddle Stitch Finisher)
Causes:	Feeding sensor (S22) Junction box paper detection sensor (S26) Transport path-2 (S27) Transport path-3 (S28) Ejecting roller (S29) Interface PC board (I/F) Saddle stitcher controller board Finisher controller board
Remedy:	Is there any paper remaining in the paper transport path in the equipment or the saddle stitch section of the Finisher? YES Remove the paper. NO Is the paper too short for specifications? YES Use paper accepted in the specifications. NO Is there a disconnection of the connector, incorrect installation or breakage of the feeding sensor (S22)? Is there a disconnection of the connector, incorrect installation or breakage of the junction box paper detection sensor (S24)? Is there a disconnection of the connector, incorrect installation or breakage of the transport path- 2 (S27)? Is there a disconnection of the connector, incorrect installation or breakage of the transport path- 3 (S28)? Is there a disconnection of the connector, incorrect installation or breakage of the ejecting roller (S29)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the feeding sensor (S22) or the junction box paper detection sensor (S24) and the CN8 of the interface PC board (I/F) disconnected or open circuited? Is the harness between the transport path-2 sensor (S27), transport path-3 sensor (S28) or ejecting roller sensor (S29) and the CN20 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO 1. Replace the saddle control PC board (SDL). 2. Replace the finisher control PC board (FIN).

Error code:	EAD0
Description:	Print end command time-out jam: The printing has not finished normally due to the communication error between the SYS board and LGC board at the end of the printing.
Causes:	SYS board LGC board
Remedy:	Is the main motor rotating normally? → NO 1. Check if there is any paper in the equipment. Remove it if there is. 2. If the error still occurs, check the following: 3. Check if the error is cleared by turning the power OFF and then back ON. 4. Check if the connectors connecting the SYS board, SYSIF board, SLG board and PLG board are disconnected. 5. Check if the harnesses connecting the SYS board, SLG board and PLG board are open circuited. 6. Replace the SYS board, SYSIF board and LGC board.

Error code:	EAE0
Description:	Receiving period time-out jam: The printing cannot be finished normally due to the communication error between the equipment and the Finisher when the paper is transported from the equipment to the Finisher.
Causes:	Finisher controller board
Remedy:	Is the finisher working? → YES → Replace the finisher controller PC board. NO 1. Check if the voltage (24V) is being supplied to the finisher. 2. Check the connection of the LGC board and IPC board. 3. Check if the harness connecting the IPC board and finisher I/F connector of the equipment side is open circuited. 4. Check if the harness connecting the I/F connector of the finisher side and finisher controller PC board is open circuited. 5. Replace the finisher controller PC board.

Error code:	EAF1
Description:	Stack exit roller nip motor home position detection error: The detection of the home position of the stack exit roller nip motor ends abnormally. This error may occur if paper is jammed while being transported, so it is treated as a paper jam. [MJ-1032/MJ-1033]

Error code:	EAF2
Description:	Stapler unit sliding motor home position detection error: The detection of the home position of the stapler unit sliding motor ends abnormally. This error may occur if paper is jammed while being transported, so it is treated as a paper jam. [MJ-1032/MJ-1033]

Error code:	EB30
Description:	Ready period time-out jam: The equipment judges that the paper transport to the Finisher is disabled due to the communication error between the equipment and the Finisher at the start of the printing.
Causes:	Finisher controller board LGC board
Remedy:	Is there paper in the equipment? → NO → Replace the LGC board. YES Are the IPC board and LGC board properly connected to each other? → NO → Connect them properly. YES Is the harness securely connected to the IPC board? → NO → Connect the harness properly. YES Is any of the connector pins of the harness connecting the equipment and finisher disconnected or any of those harnesses open circuited? → NO → Connect the pin or replace the harness. YES 1. Replace the IPC board. 2. Replace the LGC board. 3. Replace the finisher controller PC board.

Error code:	EB50
Description:	Paper remaining on the transport path: The multiple feeding of the preceding paper caused the misfeeding of the upcoming paper.
Causes:	1st drawer feed sensor Bypass feed sensor ADU exit sensor Registration sensor 1st drawer feed sensor 2nd drawer feed sensor ADU board LGC board Rollers
Remedy:	In case the paper is fed from the 1st drawer, bypass unit or Open the bypass unit cover. Is there any paper in front of the drawer feed sensor? ll → YES → Remove the paper. * Clean or replace the feed roller and separation roller if this error occurs frequently. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[E]) ↓ → NO → 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Check the rollers. Clean or replace them. In case the paper is fed from the 2nd drawer, 3rd drawer, 4th drawer, Tandem LCF Open the bypass unit cover. Is there any paper in front of the 1st drawer transport sensor? ll → YES → Remove the paper. * Clean or replace the feed roller and separation roller if this error occurs frequently. NO Are the 1st drawer transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[C]) ↓ → NO → 1. Check if the connector of the 1st drawer transport sensor is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 1st drawer transport sensor. 6. Replace the LGC board. YES If any paper remains in the equipment or drawer, remove it. Check the rollers. Clean or replace them.

Error code:	EB60
Description:	Paper remaining on the transport path: The multiple feeding of the preceding paper caused the misfeeding of the upcoming paper (= redetection after no jam is detected at [EB50]).
Causes:	Registration sensor PFC board Rollers
Remedy:	Open the bypass unit cover. Is there any paper in front of the registration sensor? → YES → Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[4]/[E]) ↓ → NO → 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Check the rollers. Clean or replace them.

Error code:	ED10
Description:	Skew adjustment motor (M1) home position detection abnormality: The Skew adjustment motor is not at the home position. [MJ-1103/1104 (when MJ-6102 is installed)]
Causes:	Skew adjustment motor (M1) Skew HP sensor (S2) Punch controller board
Remedy:	MJ-1103/1104 1. Check if there is any paper in the finisher or the on the transport path of the equipment. Remove it if there is. 2. Rotate skew adjustment motor and fix its mechanism if it does not rotate smoothly. 3. Check if the connectors on the hole punch controller PC board (HP board) are disconnected from the skew HP sensor (S2) and the skew adjustment motor, or the harnesses are open circuited. Correct if any. 4. Replace the skew adjustment motor. 5. Replace the hole punch control PC board.

Error code:	ED11
Description:	Sideways adjustment motor (M2) home position detection error: The Sideways adjustment motor is not at the home position. [MJ-1103/1104 (when MJ6102 is installed)]
Causes:	Sideways adjustment motor (M2) Sideways deviation HP sensor (S3 Punch controller board
Remedy:	MJ-1103/1104 1. Check if there is any paper on the transport path and remove it if there is. 2. Rotate sideways adjustment motor and fix its mechanism if it does not rotate smoothly. 3. Check if the connectors on the hole punch controller PC board (HP board) are disconnected from the sideways deviation HP sensor (S3)and the sideways adjustment motor, or the harnesses are open circuited. Correct if any. 4. Replace the sideways adjustment motor. 5. Replace the hole punch control PC board.

Error code:	ED13
Description:	Front alignment plate home position error: The front alignment plate is not at the home position. [MJ1103/1104]
Causes:	Front alignment plate home position sensor (S7) Front alignment motor (M9) Finisher controller board
Remedy:	MJ-1103/1104 1. Move the front alignment plate. If there is any mechanical problem, fix its mechanism. 2. Check if the connectors on the finisher controller PC board are disconnected from the front alignment plate home position sensor (S7) and the front alignment motor (M9), or the harnesses are open circuited. Correct if any. 3. Replace the front alignment motor (M9). 4. Replace the front alignment plate home position sensor (S7). 5. Replace the finisher controller PC board.

Error code:	ED14
Description:	Rear alignment plate home position error: The rear alignment plate is not at the home position. [MJ1103/1104]
Causes:	Rear alignment plate home position sensor (S7) Rear alignment motor (M10) Finisher controller board
Remedy:	MJ-1103/1104 1. Move the rear alignment plate. If there is any mechanical problem, fix its mechanism. 2. Check if the connectors on the finisher controller PC board are disconnected from the rear alignment plate home position sensor (S8) and the rear alignment motor (M10), or the harnesses are open circuited. Correct if any. 3. Replace the rear alignment motor (M10). 4. Replace the rear alignment plate home position sensor (S8). 5. Replace the finisher controller PC board.

Error code:	ED15
Description:	Paddle home position error: The paddle is not at the home position. [MJ-1103/1104]
Causes:	Paddle home position sensor (S3) Paddle motor (M8) Finisher controller board
Remedy:	MJ-1103/1104 1. Rotate the paddle. If there is any mechanical problem, fix its mechanism. 2. Check if the connectors on the finisher controller PC board are disconnected from the paddle home position sensor (S3) and the paddle motor (M8), or the harnesses are open circuited. Correct if any. 3. Replace the paddle motor (M8). 4. Replace the paddle home position sensor (S3). 5. Replace the finisher controller PC board.

Error code:	ED16
Description:	Buffer tray home position error: The buffer tray is not at the home position. [MJ-1103/1104]
Causes:	Buffer tray home position sensor (S5) Buffer tray guide motor (M3) Finisher controller board
Remedy:	MJ-1103/1104 1. Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism. 2. Check if the connectors on the finisher controller PC board are disconnected from the buffer tray home position sensor (S5) and the buffer tray guide motor (M3), or the harnesses are open circuited. Correct if any. 3. Replace the buffer tray guide motor (M3). 4. Replace the buffer tray home position sensor (S5). 5. Replace the finisher controller PC board.

Error code:	EF10
Description:	Paper not supported for Saddle Stitch Finisher
Causes:	Buffer tray home position sensor (S5) Buffer tray guide motor (M3) Saddle controller board
Remedy:	Is there any paper remaining on the paper transport path in the Finisher or the equipment, or on the finishing tray? YES Remove the paper. NO Is the jam released by taking off the front staple cartridge from the Finisher and removing the staple sheet slid from the staple case? YES End. NO Is the harness between the front saddle stapler drive unit and the CN3 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely. • Replace the harness if open circuited. NO 1. Reconnect the connector securely if there is any disconnection. 2. Replace the saddle control PC board (SDL).

Error code:	EF11
Description:	Saddle Stitch Finisher stapling error (front)
Causes:	Front saddle stapler drive unit Saddle controller board
Remedy:	Is there any paper remaining on the paper transport path in the Finisher or the equipment, or on the finishing tray? YES Remove the paper. NO Is the jam released by taking off the front staple cartridge from the Finisher and removing the staple sheet slid from the staple case? YES End. NO Is the harness between the front saddle stapler drive unit and the CN3 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely. • Replace the harness if open circuited. NO 1. Reconnect the connector securely if there is any disconnection. 2. Replace the saddle control PC board (SDL).

Error code:	EF12
Description:	Saddle Stitch Finisher stapling error (rear)
Causes:	Rear saddle stapler drive unit Saddle controller board
Remedy:	Is there any paper remaining on the paper transport path in the Finisher or the equipment, or on the finishing tray? YES Remove the paper. NO Is the jam released by taking off the rear staple cartridge from the Finisher and removing the staple sheet slid from the staple case? YES End. NO Is the harness between the rear saddle stapler drive unit and the CN3 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO 1. Replace the rear saddle stapler drive unit. 2. Replace the saddle control PC board (SDL).

Error code:	EF13
Description:	Saddle paper holder home position detection abnormality
Causes:	Paper holding home position sensor (S38) Saddle controller board
Remedy:	Is there any mechanical problem when the paper holding cam is rotated? YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the paper holding home position sensor (S38)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the paper holding home position sensor (S38), paper holding clutch (CLT4) or saddle transport motor (M16) and the CN8 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	EF14
Description:	Saddle paper exit jam
Causes:	Exit sensor (S31) Saddle controller board
Remedy:	Is there any paper remaining in the paper transport path of the equipment or the saddle stitch section of the Finisher? YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the exit sensor (S31)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the exit sensor (S31) and the CN19 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	EF15
Description:	Saddle Stitch Finisher side alignment motor home position detection abnormality
Causes:	Side alignment home position sensor (S36) Side alignment motor (M15) Saddle controller board
Remedy:	Is there any mechanical problem when the jog is moved? YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the side alignment home position sensor (S36)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the side alignment home position sensor (S36) and the CN5 of the saddle control PC board (SDL) disconnected or open circuited? Is the harness between the side alignment motor (M15) and the CN5 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	EF16
Description:	Saddle Stitch Finisher stacker motor home position detection abnormality
Causes:	Stacker home position sensor (S33) Stacker motor (M14) Saddle controller board
Remedy:	Is there any mechanical problem when the stacker carrier is moved? YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the stacker home position sensor (S33)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the stacker home position sensor (S33) and the CN4 of the saddle control PC board (SDL) disconnected or open circuited? Is the harness between the stacker motor (M14) and the CN4 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	EF17
Description:	Saddle Stitch Finisher folding blade home position detection abnormality
Causes:	Folding blade home position sensor (S35) Folding blade clutch (CLT3) Saddle controller board
Remedy:	Is there any mechanical problem when the folding blade cam is rotated? YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the folding blade home position sensor (S35)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the folding blade home position sensor (S35) and the CN15 of the saddle control PC board (SDL) disconnected or open circuited? Is there a disconnection of the connector, incorrect installation or breakage of the folding blade clutch (CLT3)? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	EF18
Description:	Saddle Stitch Finisher additional folding roller home position detection abnormality
Causes:	Additional folding home position sensor (S39) Additional folding motor (M20) Saddle controller board
Remedy:	Is there any mechanical problem when the additional folding carrier is moved? YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the additional folding home position sensor (S39)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the additional folding home position sensor (S39) or the additional folding motor encoder sensor (S42) and the CN19 of the saddle control PC board (SDL) disconnected or open circuited? Is the harness between the additional folding motor (M20) and the CN18 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	EF19
Description:	Saddle paper folding jam
Causes:	Exit transport sensor (S41) Saddle controller board
Remedy:	Is there any paper remaining in the paper transport path in the equipment or the saddle stitch section of the Finisher? YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the exit transport sensor (S41)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the exit transport sensor (S41) and the CN19 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	EF20
Description:	Saddle stacker jam
Causes:	Stacker paper detection sensor (S30) Saddle controller board
Remedy:	Is there any paper remaining in the paper transport path in the equipment or the saddle stitch section of the Finisher? YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the stacker paper detection sensor (S30)? YES • Reconnect the connector securely if there is any disconnection. • Reinstall the sensor correctly if there is any incorrect installation. • Replace the sensor if there is any breakage. NO Is the harness between the stacker paper detection sensor (S30) and the CN14 of the saddle control PC board (SDL) disconnected or open circuited? l YES • Reconnect the connector securely if there is any disconnection. • Replace the harness if open circuited. NO Replace the saddle control PC board (SDL).

Error code:	F040
Description:	Option installation error
Causes:	The size of the attached main memory is 2 GB when the DSDF is installed.
Remedy:	Main memory Replace the main memory with a 4 GB one. DSDF • Remove the DSDF. • Replace the DSDF with an RADF.

Error code:	F070
Description:	Communication error between System-CPU and Engine-CPU
Causes:	Switching regulator • Replace the fuse (F210). • Replace the switching regulator. LGC board SYS board If the problem is not corrected with the replacement of the LGC board, reinstall the removed LGC board and replace the SYS board. IMG board If the problem is still not corrected with the replacement of the SYS board, reinstall the removed SYS board and replace the IMG board.
Remedy:	(1) Check if the connector CN104 on the SYS board and CN130, CN131, CN134 on the SYSIF board is disconnected. (2) Check if the connector CN10 on the SLG board is disconnected. (3) Check if the harness connecting the SYSIF board and SLG board is disconnected or open circuited. (4) Check if the harness connecting the SYSIF board and LGC board is disconnected or open circuited. (5) Check if the connection of the SYS board (CN104) and SYSIF board (CN130) is open circuited. (6) If the SYS board has been replaced, check if the jumper pin setting on the SYS board is correct. (The jumper pin should be inserted between pin 2 and 3 of CN103 and CN115.) (7) Check the version of the system ROM on the SYS board. (8) Check the version of the engine ROM version on the LGC board. (9) Check the version of the scanner ROM version on the SLG board. (10) Replace the SYS board. (11) Replace the SLG board. (12) Replace the LGC board. (13) Replace the SYSIF board.

Error code:	F071, F074
Description:	[F071] Communication initialization error between System-CPU and Engine-CPU [F074] Communication error between the System-CPU and the Engine-CPU (Engine-CPU response abnormality)
Causes:	Communication initialization error between System-CPU and Engine-CPU Communication error between the System-CPU and the Engine-CPU (Engine-CPU response abnormality)
Remedy:	Error code • Turn the power OFF and then back ON using the main power switch, and then check if the error code changes to another one. • If it changes to another one, follow the procedure for the changed error code. Check firmware version • Check the version of the system firmware on the SYS board. • Check the version of the engine firmware on the LGC board. Board check • Check if the connector (CN133, CN132) on the SYS board and the connector (CN309, CN310) on the LGC board are completely inserted. • Check if the connector pin between the SYS board connectors (CN133, CN132) and the LGC board connectors (CN309, CN310) is disconnected. • Check if the connector CN301 on the LGC board and the connector CN512 on the PS-ACC are completely inserted. • Check if the conductor patterns on the LGC board and SYS board are short circuited or open circuited Harness • Connector check • Harness check LGC board • Measure the voltage on TP7 on the LGC board. Then check that the measured voltage is 3.3V. If the voltage does not output, replace the LGC board.

Error code:	F090
Description:	SRAM abnormality on SYS board
Causes:	SRAM (SYS board)
Remedy:	(1) Turn the power OFF and start up the Setting Mode (08). (2) When “SRAM ERROR DOES IT INITIALIZE” is displayed on the LCD, check the destination and then press the [START] button. If the destination is not correct, key in the correct one and then press the [START] button. (3) After the confirmation message is displayed on the LCD, press the [INTERRUPT] button (to initialize the SRAM). (4) Perform the panel calibration (08-692). (5) Perform the initialization at the software version upgrade (08-947). (6) Enter the serial number (08-995). Be sure that the serial number is the same as that on the identification label attached on the rear cover of the equipment. Note: The MAC address of the equipment is generated based on this serial number. Entering the incorrect serial number may result in an inability to access the network due to an invalid MAC address. (7) Initialize the NIC information (08-693). (8) Turn the power OFF and then start up with the Adjustment mode (05). (9) Turn the power OFF and then back ON. If the error is not recovered, replace the SRAM on the SYS board.

Error code:	F100_0
Description:	HDD format error: Operation of HDD key data fails.
Remedy:	Setting Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data.

Error code:	F100_1
Description:	HDD format error: Encryption key data of either the SYS board or the SRAM board for the SYS board are damaged.
Remedy:	Encryption key status Check the displayed message. ([3] + [C] + [POWER] → 5. Key Backup Restore)

Error code:	F100_2
Description:	HDD format error: Encryption key data of both the SYS board and the SRAM board for the SYS board are damaged.
Remedy:	Encryption key status Check the displayed message. ([3] + [C] + [POWER] → 5. Key Backup Restore)

Error code:	F100_3
Description:	Serial number value error
Causes:	Only the first two characters of the serial number are entered. (The serial number is not completely entered.)
Remedy:	Serial number Enter the serial number with [FS-08-9601]. If an F100_3 error occurs at the FS Menu startup, select HS-76 SRAM clear mode -> Set Serial Number and enter the serial number.

Error code:	F100_4
Description:	Hash check error of encryption partition key
Causes:	Hash check error of encryption partition key
Remedy:	SYS board Replace the SYS board.

Error code:	F101_0 ... F101_3
Description:	[F101_0] HDD connection error (HDD connection cannot be detected.) [F101_1] Root partition mount error (HDD formatting fails.) [F101_2][F101_3] Partition mount error (The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors.)
Causes:	HDD SATA harness SYS board
Remedy:	1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”. - If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa). 3. If the error still persists after step 2, perform the following. - Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). • Message Log • Job Log • Spool Data (Print, Email reception) • Template If F101_1 occurs with ADI-HDD or the error persists after performing step 3, perform step 3 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 4. If the error persists even after step 3, replace the HDD. 5. If the error persists even after step 4, replace the SATA harness. 6. If the error persists even after step 5, replace the SYS board.

Error code:	F101_4, F101_12
Description:	[F101_4] Partition mount error [F101_12] Partition mount error
Causes:	Sub-code 4: The "/work" partition is damaged. Sub-code 12: File link error in the "/work" partition
Remedy:	1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform HS-73 Firmware Assist mode -> Key Backup/Restore and check that each Key Status is "OK". - If not, recover the key (press [Key] and select the menu, and then press [Execute]). 3. If the error persists after step 2, perform HS-75 File System Recovery mode→Recovery F/S→/work, and then restart the equipment. 4. If the error persists after step 3, perform HS-75 File System Recovery mode→Initialize HDD→/work, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform HS-73 Firmware Assist mode -> Format HDD, and then install "System Software (HD data)" with HS-49 Firmware Update mode. Notes: The following items will be deleted by performing HS- 73 Firmware Assist mode -> Format HDD. • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing HS-74 HDD Assist mode -> Revert Factory Initial Status HDD. 6. If the error persists even after step 5, replace the HDD. 7. If the error persists even after step 6, replace the HDD harness. 8. If the error persists even after step 7, replace the SYS board.

Error code:	F101_5 ... F101_13
Description:	Partition mount error
Remedy:	1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform HS-73 Firmware Assist mode -> Key Backup/Restore and check that each Key Status is "OK". - If not, recover the key (press [Key] and select the menu, and then press [Execute]). 3. If the error persists after step 2, perform HS-75 File System Recovery mode→Recovery F/S→/registration, and then restart the equipment. 4. If the error persists after step 3, perform HS-75 File System Recovery mode→Initialize HDD→/registration, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform HS-73 Firmware Assist mode -> Format HDD, and then install "System Software (HD data)" with HS-49 Firmware Update mode. Notes: The following items will be deleted by performing HS- 73 Firmware Assist mode -> Format HDD. • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing HS-74 HDD Assist mode -> Revert Factory Initial Status HDD. 6. If the error persists even after step 5, replace the HDD. 7. If the error persists even after step 6, replace the HDD harness. 8. If the error persists even after step 7, replace the SYS board.

Error code:	F102 ... F105
Description:	[F102] HDD start error [F103] HDD transfer time-out [F104] HDD data error [F105] HDD other error
Causes:	HDD SYS board
Remedy:	HDD • Connector and harness check • Check if the connector pins of the HDD are bent. • Perform the bad sector check (08-9072). If the check result is OK, recover the data in the HDD. If the check result is failed, replace the HDD.

Error code:	F106_0
Description:	ADI-HDD error: Illegal disk replacement detected (ADI-HDD Exchange to SATA-HDD)
Remedy:	Setting Check if the HDD has been replaced with a SATA-HDD (normal type). (1) Start the equipment in the 4C mode: [4] + [C] + [POWER] (2) Check the type of the HDD shown on the top left of the control panel display “Current HDD type”. 2a. In case of “SATA-HDD” (normal type), replace it with the original ADI-HDD or a new ADI-HDD. Notes: To replace with the original ADI-HDD, start the equipment in the normal mode and then reinstall master data (HD Data) only if any abnormality occurs. 2b. In case of “ADI-HDD” Check each item in the Measures field for the HDD below. If the error still occurs, reinstall the master data (HD Data). HDD • Connector check • Harness check • Perform the bad sector check (08-9072). If the check result is OK, recover the data in the HDD. If the check result fails, replace the HDD.

Error code:	F106_1
Description:	ADI-HDD error: HDD type detection error
Remedy:	Setting If the error is not recovered after rebooting the equipment or no abnormality is found on any check items for the HDD, reinstall the master data (HD Data). HDD • Connector check • Harness check • Perform the bad sector check (08-9072). If the check result is OK, recover the data in the HDD. If the check result fails, replace the HDD. • Check that either the ADI-HDD or SATA-HDD (normal type) is mounted. (1) Start the equipment in the 4C mode: [4] + [C] + [POWER] (2) Check the type of the HDD shown on the top left of the control panel display “Current HDD type”. Normal status: ADI-HDD or SATA-HDD Abnormal status: Unknown HDD If “Unknown HDD” is displayed, reinstall the master data (HD Data).

Error code:	F106_11
Description:	License damaged (HDD and SRAM)
Causes:	Both licenses registered in the HDD and SRAM are damaged.
Remedy:	Backup data Restore the backup data in which all the activated licenses with the latest status are stored. Remarks: Applications with the trial license cannot be recovered from the backup data. If necessary, reinstall the applications. License • If there are no backup data as above, reactivate all the licenses which have been activated in this equipment. • If the functions have been activated by the export license file, import the license exported from the host unit of the equipment.

Error code:	F106_12
Description:	License damaged (SRAM)
Causes:	The license registered in the SRAM is damaged.

Error code:	F106_2
Description:	ADI-HDD error: ADI encryption key download operation error
Remedy:	Setting Checking of ADI-HDD encryption key status (1) Start the equipment in the 3C mode: [3] + [C] + [POWER] (2) The authentication menu is displayed. Press [OK]. (Not required in the default setting) (3) Select “5. Key Backup Restore” and then press the [START] button. (4) Check the status of the ADI-HDD encryption key on the Key Backup Restore Mode menu. (5) After the operation is completed, shut down the equipment by pressing the [POWER] button. • In case both the SRAM ADIKey and FROM ADIKey status are OK • Reinstall the system ROM data (OS Data). • In case either the SRAM ADIKey or FROM ADIKey status is other than OK Restore the ADI-HDD encryption key. • In case both of the SRAM ADIKey and FROM ADIKey status are other than OK Reinstall the master data (HD Data).

Error code:	F106_3 ... F106_10
Description:	HDD error
Remedy:	Setting Perform HS-73 Assist mode -> Format HDD, and then install the system software by performing HS-49 Firmware update mode -> SYSTEM SOFTWARE (HD Data). Notes: The following items will be deleted by performing HS- 73 Assist mode -> Format HDD. • Message Log • Job Log • Spool Data (Print, Email reception) • Template HDD If the error persists even after above step, replace the HDD. If the equipment operation disabled after above step, replace the HDD.

Error code:	F109_0
Description:	Key consistency error: Consistency check operation error.
Causes:	SRAM board SYS board
Remedy:	Setting Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data. (2) Reinstall the master data and application program. SRAM board (for SYS board) If the error is not cleared after the software reinstallation, replace the SRAM board. "9.2.6 Precautions and Procedures when replacing SRAM board (for SYS board)" SYS board If the error is not cleared after this (see above), replace the SYS board. "9.2.4 Precautions and Procedures when replacing the SYS board"

Error code:	F109_1
Description:	Key consistency error: SRAM encryption AES key data damage.
Remedy:	Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data. (2) Reinstall the master data and application program.

Error code:	F109_2
Description:	Key consistency error: Signature Check public key damage.
Remedy:	Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data. (2) Reinstall the master data and application program.

Error code:	F109_3
Description:	Key consistency error: HDD encryption parameter damage.
Remedy:	Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore.

Error code:	F109_4
Description:	Key consistency error: license data damage.
Remedy:	Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore

Error code:	F109_5
Description:	Key consistency error (encryption key for ADI-HDD is damaged)
Remedy:	Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore.

Error code:	F109_6
Description:	Key consistency error (administrator password error for ADI-HDD authentication)
Remedy:	Encryption key status confirmation Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore.

Error code:	F109_7
Description:	Hash check error of ADI-HDD authentication key
Causes:	Hash check error of ADI-HDD authentication key
Remedy:	Setting Install the system software in the following procedure: HS-73 Assist mode → Format HDD → HS-49 Firmware update mode → SYSTEM SOFTWARE (HD Data) Notes: Once HS-73 Assist mode → Format HDD has been carried out, the user data are deleted.

Error code:	F110, F111
Description:	[F110] Communication error between system CPU and scanner CPU [F111] Scanner response abnormality
Causes:	Communication error between system CPU and scanner CPU Scanner response abnormality
Remedy:	Reproducibility Turn the power OFF and then back ON using the main power switch. Check ROM version Check the version of the system ROM and the scanner ROM on the SYS board. Board check • Check if the conductor pattern on the SYS board is short circuited or open circuited. • Connector check • Harness check

Error code:	F115 ... F118
Description:	[F115] S-VDEN ON signal time-out error [F116] S-VDEN OFF signal time-out error [F117] S-VDEN ON (back side) signal time-out error [F118] S-VDEN OFF (back side) signal time-out error
Causes:	RADF/DSDF service call The scanning job has not finished normally.
Remedy:	Reproducing ability Turn the power OFF and then back ON to check the occurrence. Connector / Harness • Check if the joint connector (J12) between the DF and the equipment is disconnected or its pin is deformed. • Check if the SYS board connector (CN122) and the DSDF control PC board / RADF control PC board connector (CN71) are disconnected. • Check if the harnesses between the SYS board and the joint connector and between the joint connector and the DSDF control PC board / RADF control PC board are normal. If the harnesses have any scratches on them, are open circuited, caught anywhere or their pin is deformed, replace them. SYS board Replace the board. RADF control PC board / DSDF control PC board Replace the board. After the DSDF control PC board has been replaced, perform FS- 05-3210.

Error code:	F119
Description:	Scanner abnormality detection
Causes:	Communication related service call Connection error between scanner CPU and system CPU
Remedy:	SYS board • Check if there is any abnormality in the appearance of parts mounted on the SYS board. • Replace the SYS board.

Error code:	F11A
Description:	Communication error between the SYS board and the CCD board
Causes:	Communication error between the SYS board and the CCD board
Remedy:	Reproducing ability Turn the power OFF and then back ON to check the occurrence. SYS board • Check if the connectors of the CCD board and SYS board are disconnected or the harnesses are open circuited. (CN120, CN001) • Check if there is no abnormality in the SYS board.

Error code:	F11B
Description:	Communication error between the SYS board and the DSDF-CCD module
Causes:	Scanning system related service call (DSDF) Communication error between the SYS board and the DSDF-CCD module
Remedy:	Reproducing ability Turn the power OFF and then back ON to check the occurrence. SYS board • Check the connector (CN129) of the SYS board. • Check the SYS board (IC26). • Replace the SYS board. HDMI cable Check if the HDMI cables (CN78 and CN90) are connected properly. DSDF I/F board • Check if the DSDF I/F board is installed in the SYS board properly. • Check the connector (CN89) of the DSDF I/F board. • Check if the connectors on the DSDF I/F board are disconnected from the DSDF control PC board or the harnesses are open circuited. Correct if any. • Check the DSDF I/F board (IC6, IC9, IC204). • Replace the DSDF I/F board. Connector • Check if the connectors of the SYS board and the DSDF control PC board are connected properly. • Replace the harness. DSDF-CCD module • Check if the connectors of the DSDF-CCD module and the DSDF control PC board are connected properly. • Check that there is no abnormality in the DSDF-CCD module.

Error code:	F120
Description:	Database abnormality: Databases do not run normally.
Remedy:	(1) Rebuild the databases. (Perform 08-684.) (2) If the error is not recovered, initialize the HDD. (Key in “2” at 08-690.)

Error code:	F121
Description:	Database abnormality (user management database)
Remedy:	Setting 1. Delete the log in the following procedure:[5] + [C] + [POWER] → 4. Initialize database → 1. LDAP database (to delete user database) (Note that all user, role, group and accounting data will be deleted.) 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] → 4. System Software(HD data)) Notes: • If you rebuild the databases with a job remaining, delete it after finishing. • When “Rebuilding all databases” is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.

Error code:	F122
Description:	Database 3 abnormality (log management database)
Remedy:	Setting 1. Delete the log in the following procedure: [5] + [C] + [POWER] → 4. Initialize database → 2. Log database (jobs and messages) (Note that all job and message logs will be deleted.) 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] → 4. System Software(HD data)) Notes: • If you rebuild the databases with a job remaining, delete it after finishing. • When “Rebuilding all databases” is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.

Error code:	F124
Description:	Database abnormality: Database is not operating normally. (Language management database)
Remedy:	Setting Delete the journal file: [5] + [C] + [START] → 4. Initialize DB - > 3. Language DB If the recovery is still not completed, reinstall the master data and application program. "11.2.1 Master data/ System ROM"

Error code:	F125
Description:	Database abnormality (HomeScreen DB damage error)
Causes:	HomeScreen DB is damaged.
Remedy:	1. Perform HS-75 File System recovery mode > Initialize DB → HomeScreen DB and then delete the journal file. 2. If the error is not recovered, reinstall the system software. (HS-49 Firmware update mode > System Software(HD data))

Error code:	F126
Description:	Database abnormality (JobHistory DB damage error)
Causes:	JobHistory DB is damaged.
Remedy:	1. Perform HS-75 File System recovery mode > Initialize DB → JobHistory DB and then delete the journal file. 2. If the error is not recovered, reinstall the system software. (HS-49 Firmware update mode > System Software(HD data))

Error code:	F127
Description:	Database abnormality (application license management database damage error)
Causes:	Application license management database is damaged.
Remedy:	1. Perform HS-75 File System recovery mode > Initialize DB → AppLicense DB and then delete the journal file. 2. If the error is not recovered, reinstall the system software. (HS-49 Firmware update mode > System Software(HD data))

Error code:	F128
Description:	License management database damage
Causes:	The license management database stored in the HDD has been damaged.
Remedy:	Reboot the equipment. When a 71E0 error has appeared, perform its troubleshooting. If an F128 error has appeared again, perform the following procedure. (1) Open HS-[75 File System Recovery]-[Initialize DB]. (2) Select [ULM DB] only and press [OK]. (3) Reboot the equipment. When a 71E0 error has appeared, perform its troubleshooting.

Error code:	F130
Description:	Controller to Engine Communications Failure An communications error was detected.
Causes:	• Engine Control Board, PL1.1.4
Remedy:	1 Cycle power to the printer. Does the error persist? Go to Step 2. Complete 2 Reseat the CUIF connector. Does the error persist? Replace the Engine Control Board. If the error persists, replace the Image Processor Board Complete

Error code:	F131
Description:	Finisher Fold Position Sensor Failure An error was detected with the Fold Position Sensor.
Causes:	• Fold Position Sensor • Finisher Control Board
Remedy:	1 Test the Folding Position Sensor. Run the Service Diagnostics Bookbinding Position Sensor test. Does the sensor function correctly? Replace the Finisher Control Board. Go to Step 2. 2 Check the sensor connection. Is CN39 connected? Go to Step 3. Reconnect the sensor. 3 Replace the sensor. Does the error persist? Go to Step 4. Complete 4 Check all pins on the harness for continuity. Is the harness conductive? Replace the Finisher Control Board. Replace the harness.

Error code:	F140
Description:	ASIC format error: ASIC formatting fails or memory acquiring fails when software is formatted
Causes:	SYS board Main memory
Remedy:	SYS board • Connector check • Board check Main memory • Check the installation • Main memory check

Error code:	F150
Description:	Power failure during the manufacturing mode
Causes:	When a power failure occurred during the manufacturing mode, this error code appears at the next startup.
Remedy:	Turn the power OFF and then back ON.

Error code:	F200
Description:	Data overwrite option (GP-1070) disabled
Causes:	SYS board
Remedy:	Perform firmware installation (some firmware: OS, HDD, SYS, Laser Firmware, PFC Firmware, Engine Main Firmware, and Scanner Firmware) with the USB media. "6.1 Firmware Updating with USB Media" * When the function of the Data Overwrite Enabler (GP-1070) is deleted from the equipment, the service call “F200” occurs.

Error code:	F350
Description:	SLG board abnormality
Causes:	SLG board
Remedy:	(1) Check if the conductor pattern on the SLG board is short circuited or open circuited. (2) If there is no problem found in the check (1) above, check the combination of the firmware version of the system ROM, engine ROM and scanner ROM. Reinstall the scanner ROM firmware. (3) If an error occurs after step (2) above has been performed, replace the SLG board.

Error code:	F400
Description:	SYS board cooling fan abnormality
Causes:	SYS board cooling fan SYS board
Remedy:	(1) Check if the fan is rotating properly. (2) If not, check if any foreign object is adhered. (3) Are the connector CN112 and the relay connector of the SYS board connected securely? (4) Replace the SYS board cooling fan.

Error code:	F410
Description:	Power abnormality
Causes:	This error occurs when the status of the LSI mounted on the SYS board has become an error due to a power abnormality. The equipment will be automatically rebooted at the first-time occurrence; however, the error history will not remain when rebooting is done automatically. This error code appears if an error has occurred continuously.
Remedy:	Power cable Check that the power cable is inserted securely or it is not damaged. User’s site • Do not plug any cables for other devices in the outlet to which that for the equipment is connected. • The power cable co-packed with the equipment must be used without employing any extension cables. • Be sure to use an outlet which is far from the one to which a device, such as an air conditioner or a printer, which uses a large amount of power is connected. Board • Power supply unit • SYS board

Error code:	F510
Description:	Software boot-up error
Remedy:	Setting 1. Reboot. 2. If it has still not recovered, reinstall the HDD software. 3. If it still persists after step 2, perform [3] + [C] + [POWER] → 3, and then reinstall the HDD software. Notes: User data will be deleted when [3] + [C] + [POWER] → 3 is performed.

Error code:	F520
Description:	Software boot-up error
Remedy:	Setting 1. Reboot. 2. If it has still not recovered, reinstall the HDD software. 3. If it still persists after step 2, perform [3] + [C] + [POWER] → 3, and then reinstall the HDD software. Notes: User data will be deleted when [3] + [C] + [POWER] → 3 is performed.

Error code:	F521
Description:	Integrity check error
Remedy:	Setting Restart the equipment. If the error is not recovered after restarting the equipment, reinstall software following the procedure below. (1) Turn the power OFF. (2) Turn the power back ON while pressing the [4] and [9] buttons simultaneously. (3) The authentication screen is displayed. Enter the password. (Password entry is not required under the default setting.) (4) Key in [1] to select “1. SYSTEM FIRMWARE (OS data)” and [4] to select “4. SYSTEM SOFTWARE (OS data) “, and then press the [START] button. (5) When updating is completed properly, “Update successful completed Restart the MFP” is displayed on the touch panel.

Error code:	F550
Description:	Encryption partition error
Remedy:	Setting • Recover the encryption key with [3] + [C] + [POWER] → 5.

Error code:	F600
Description:	Software update error
Remedy:	Setting 1. Perform [3] + [C] + [POWER] → [1] → [START] for “Clear Error Flag in Software Installation”. 2. Reinstall the firmware in error displayed on the F600 error screen.

Error code:	F700
Description:	Overwrite error
Remedy:	Setting • If a service call occurs again after the reboot, replace the HDD.

Error code:	F800
Description:	Date error
Remedy:	Setting Reset the date, and request the administrator to set the date and time. 1. Turn the power on while pressing the [6] and [CLEAR] button. 2. Select [2] key, and then press the [START] button. 3. Press the [START] button on the confirmation screen displayed. (The date is set to January 1st, 2011.) 4. Request the administrator to set the date and time.

Error code:	F900
Description:	Model information error
Remedy:	Setting Recover the machine information by means of the following procedure. Notes: The following procedure is supported in the firmware with the version “2050” or later. If the version is before “2050”, first upgrade it to “2050” or later with [4] + [9] → [1] for “SYSTEM FIRMWARE (OS Data)”. <Machine information recovery> 1. Turn the power ON while pressing [6] and the [CLEAR] button simultaneously. 2. Key in [3] to select “3. SRAM Re-Initialize Support”, and then press the [START] button. 3. After the operation is completed, shut down the equipment by pressing the [ON/OFF] button. * If it is not recovered, perform the following procedure. 4. Turn the power ON while pressing [3] and the [CLEAR] button simultaneously. 5. Enter the password on the Authentication screen. If no password is set for Service, press the [OK] button without entering anything. If the High Security Mode has been set, enter “#1048#”. 6. Key in [5] to select “5. Key Backup Restore”, and then press the [START] button. 7. Key in [2] to select “2. Key FROM to SRAM”, and then press the [START] button. 8. After the operation is completed, shut down the equipment by pressing the [ON/OFF] button.

Error code:	F902_1
Description:	System firmware / System software model information error - Invalid system firmware/ software is installed.
Causes:	LGC board
Remedy:	Setting 1. Confirm the model of the equipment. 2. Install the HDD. 3. Install the system firmware corresponding to the model. ([8]+[9] mode) "11.4.2 System firmware" 4. Install the system software corresponding to the model. ([4]+[9] mode ¡÷ [4]) ƒt P. 11-8 "11.2.2 Update procedure"

Error code:	F902_2
Description:	A model-unmatched SYS board is installed or the SRAM is cleared
Causes:	• The SYS board for e-STUDIO2010AC/2510AC is installed in 25/30/35/45/50 ppm. Or the opposite combination. • The SRAM is cleared.
Remedy:	SYS board Check if the model of the equipment matches the part number of the SYS board. Setting Perform the following procedure if an error occurs when the SRAM is cleared. 1. Perform FS-08 SETTING MODE. 2. When “SRAM REQUIRES INITIALIZATION” is displayed on the display, check the destination and then press the [START] button. If the destination is not correct, key in the correct one and then press the [START] button. 3. After the confirmation message is displayed, press the [Initialize] button. (SRAM is initialized.) 4. Enter the serial number (FS-08-9601). Match it with the serial number on the label attached to the rear cover of the equipment. 5. Initialize the NIC information (FS-08-9083). 6. Perform 05 ADJUSTMENT MODE. 7. Perform “Data transfer of characteristic value of scanner” (FS-05-3203, FS-05-3240). 8. Perform “Automatic gamma adjustment” <PPC> (FS-05- 7869). 9. Perform “Automatic gamma adjustment” <PRT> (FS-05- 8008, FS-05-8009). 10.Turn the power OFF and then back ON.

Error code:	F902_3
Description:	SRAM abnormality on the SYS board
Causes:	SRAM abnormality on the SYS board
Remedy:	SRAM 1. Check that the SRAM is installed properly. 2. Shut down the equipment. 3. Perform [FS-08]. 4. Press [CLASSIC]. 5. When “SRAM REQUIRES INITIALIZATION” appears on the LCD screen, confirm the destination and press the [START] button. If the destination is incorrect, enter the number for the correct one and press the [START] button. 6. When the confirmation message appears on the LCD screen, press [INITIALIZE]. (SRAM initialization starts.) 7. Enter the serial number of the equipment correctly. (FS-08- 9601) 8. Initialize the NIC information. (FS-08-9083) 9. Shut down the equipment. 10.Perform [FS-05]. 11.Press [CLASSIC]. 12.Perform “Data transfer of characteristic value of scanner”. (FS-05-3203, FS-05-3240) 13.By using the [4] [TEST PRINT] test pattern, perform “Automatic gamma adjustment” <PPC>. (FS-05-7869) 14.By using the [70] [TEST PRINT] test pattern, perform “Automatic gamma adjustment” <PRT>. (FS-05-8008, FS- 05-8009) 15.Reboot the equipment. 16.If the error still occurs, replace the SRAM. SYS board Board check

Error code:	F902_4
Description:	SYS board model information error
Remedy:	SYS board Check if the model of the equipment matches the color of the label on the SYS board. <Color of label> • 25/30/35ppm: Yellow or pink • 45/50ppm: Blue or brown Fig.8-1 Setting 1. Install the system firmware. 2. If the error cannot be solved after installing the system firmware, reinstall the system software and application program.

Деталь:	ASYB-HRNS-ATTNR-210
Парткод:	6LJ61544000

Деталь:	HLDR-GEAR2-DEV-H373
Парткод:	6LK49106000

Деталь:	ADJSTR-MG-K11X
Парткод:	6LK49143000

Деталь:	S/PAN/SWWS-M3X6-NI
Парткод:	X0-00059000

Деталь:	ASYB-COV-DEV-H373
Парткод:	6LK48962000

Деталь:	SHUT-TNR-DEV-UPR-H373
Парткод:	6LK48915000

Деталь:	LOCK-COV-FRT-DEV-H373
Парткод:	6LK48932000

Деталь:	SHEET-PRINST-DEV-H373
Парткод:	6LK48972000

Деталь:	ASYS-LEVER-ELV-CST-F43X
Парткод:	6LH05746000

Деталь:	GEAR-DRV-TRAYUP-SFT-H37X
Парткод:	6LJ56832100

Деталь:	ASYS-PLATE-DRV-CST-H21X
Парткод:	6LJ56851000

Деталь:	LVR-CST2-H-H21X_E_SHAFT
Парткод:	6LJ56925000

Деталь:	PUSHER-SIDE-CST-F43X_S
Парткод:	6LH05721100

Деталь:	LEVER-LOCK-WALL-H21X_S
Парткод:	6LJ56802100

Деталь:	SLIDE-WALL-F-H21X-H-70
Парткод:	6LK51277000

Деталь:	LBL-ARRW-PU-H373
Парткод:	6LK48990000

Деталь:	ASYS-COV-CCL-K11X
Парткод:	6LK48959200

Деталь:	SPG-E-LOCK-EPU-H373
Парткод:	6LK48989000

Деталь:	COV-FRT-EPU-H373Y
Парткод:	6LK48945000

Деталь:	ASYS-SLIDE-WALL-R-H21X-H
Парткод:	6LJ56872000

Деталь:	WALL-END-CST-H-H21X_S
Парткод:	6LJ56827100

Деталь:	WALL-LONGPAPER-R-H-H21X_S
Парткод:	6LJ56834100

Деталь:	WALL-LONGPAPER-F-H-H21X_S
Парткод:	6LJ56833100

Деталь:	LBL_O-GUIDE-SRA3-H373
Парткод:	6LK51279000

Деталь:	SUPPT-SLIDE-WALL-F-H373
Парткод:	6LK51276000

Деталь:	S/TPS/FHEXM/R-3X8-ZU3
Парткод:	X0-02420000

Деталь:	COLLAR-TRU-PUSH-WEISS
Парткод:	6LJ55904000

Деталь:	COV-FRT-PILLAR-CST-H21Y_S
Парткод:	6LJ53749100

Деталь:	RAIL-FEED-UNIT-L-H373
Парткод:	6LK50704000

Toshiba e-Studio 5015AC

Общие характеристики

Цветность печати

Телефон

Печать фотографий

Факс

Размещение

Макс. формат

Область применения

Сканер

Тип устройства

Копир

Число страниц в месяц

Технология печати

Принтер

Время разогрева

Двусторонняя печать

Прямая печать

Количество цветов

Пигментные чернила

Печать без полей

Система непрерывной подачи чернил

Макс, разрешение для ч/б печати

Скорость ч/б печати

Копир

Макс, количество копий за цикл

Шаг масштабирования

Время выхода первой копии

Значение масштаба

Макс, разрешение (ч/б)

Сканер

Слайд-адаптер

Стандарт TWAIN

Стандарт WIA

Отправка изображения по e-mail

Оттенки серого

Тип сканера

Глубина цвета

Макс. формат оригинала

Устройство автоподачи оригиналов

Разрешение сканера

Расходные материалы

Ресурс цветного картриджа/тонера

Ресурс ч/б картриджа/тонера

Количество картриджей

Печать на:

Плотность бумаги

Факс

Цветной

PC Fax

Телефон

Стандарт DECT

Проводная трубка

Беспроводная трубка

АОН

Языки управления

Лотки

Емкость лотка ручной подачи

Подача бумаги

Вывод бумаги

Финишер

Степлер

Брошюровщик

Сортер

Электронная сортировка

Интерфейсы

NFC

Устройство для чтения карт памяти

Поддержка iOS

AirPrint

Веб-интерфейс

Версия USB

Память/Процессор

Емкость жесткого диска

Объем памяти

Дополнительная информация

Работа от аккумулятора

Диагональ дисплея

Экран

Поддержка ОС

Деталь:	HOLDER-SNSR-FS-21X_HS
Парткод:	6LJ56265100

Деталь:	LEVER-FUS-F-METAL-H37X
Парткод:	6LK52396000

Деталь:	SPG-E-LVR-LOCK-F-H21Y
Парткод:	6LJ58761000

Деталь:	ASYS-STAY-IHUNIT-H21X
Парткод:	6LJ58828000

Деталь:	SPG-C-PUSH-FUS-F-H21Y
Парткод:	6LJ58759000

Деталь:	BRKT-SNSR-FUS-R-CAM-H373
Парткод:	6LK52300000

Деталь:	ASYB-IHCOIL-H21X-H100
Парткод:	6LJ58857200

Деталь:	ASYB-IHCOIL-H21X-H200
Парткод:	6LJ58857300

Деталь:	ASYB-NOZZLE-CLNR-H21X
Парткод:	6LJ55549000

Деталь:	ASYS-COVER-ADU-TOP-H373
Парткод:	6LK51614000