Xerox 5355
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Коды ошибок
01-01
01-02
01-03
01-04
01-05
03-01
03-02
03-03
03-04
03-06
03-07
03-17
03-18
03-19
03-20
03-21
03-22
03-23
03-25
03-27
03-28
03-29
03-30
06-01
06-02
06-03
06-04
06-05
06-06
06-07
06-08
06-09
06-11
06-12
07-01
07-02
07-13
07-15
07-16
07-18
07-22
07-26
07-27
07-30
07-31
07-32
08-10
08-11
08-12
08-14
08-18
08-19
08-20
08-21
08-22
08-23
08-24
08-28
09-08
09-12
09-13
09-15
09-16
09-17
09-18
09-21
09-22
10-02
10-03
10-06
10-07
10-10
10-11
10-12
10-13
10-14
10-15
10-17
12-01
12-02
12-03
12-05
12-06
12-07
12-08
12-10
12-15
12-20
12-21
12-22
12-23
12-24
12-25
12-26
12-27
12-30
12-31
12-32
12-35
12-36
12-37
12-38
12-40
12-41
12-42
12-43
12-44
12-45
12-50
12-51
12-52
12-53
33-37
55-01
55-04
55-05
55-06
55-10
55-20
55-24
55-25
55-27
55-2955 ...55-30
55-31
55-32
55-33
55-36
55-39
55-40
55-41
55-45
55-47
55-49
55-50
55-51
55-55
93-93
Описание
| Error code: | 01-01 |
| Description: | Frequency monitoring and zero cross problem |
| Error code: | 01-02 |
| Description: | Interlock |
| Error code: | 01-03 |
| Description: | AC power problem |
| Error code: | 01-04 |
| Description: | Finisher interlock |
| Error code: | 01-05 |
| Description: | 24v problem |
| Error code: | 03-01 |
| Description: | Optics to main board communication problem |
| Causes: | (1) Developer Unit (K) is not placed to the setting position although 9 seconds has passed. (2) Developer Unit (K) is not separated although 9 seconds has passed. |
| Remedy: | First of all, run Service Software “output check” No.010B to monitor the motion of Dev Press Motor 1. The subsequent procedure depends on whether the motor operates. Dev Press Motor 1 NOT operate: Harness 1 Is the wiring OK between the followings? Dev Press Motor 1 (M18) Dev Drive PCB (PW12555A) Fuse F1 No Correct it. Dev Press Motor 1 (M18) Dev Drive PCB (PW12555A) 2 Can the problem be fixed by replacing Dev Press Motor or Dev Drive PCB? Yes OK Fuse F1 3 Check for continuity of Fuse F1. Is it OK? No Fuse broken: Check all the downstream components to eliminate the root cause first, and then replace the fuse. Main Control PCB (PW12520) 4 Can the problem be fixed by replacing the Main Control PCB? Yes OK Dev Press Motor 1 OK: Harness 1 Is the wiring OK between Dev Press Sensor (PH26) and Dev Drive PCB (PW12555A)? No Correct it. Dev Press Sensor (PH26) 2 Can the problem be fixed by replacing Dev Press Sensor? Yes OK Dev Drive PCB (PW12555A) 3 Can the problem be fixed by replacing Dev Drive PCB? Yes OK Main Control PCB (PW12520) 4 Can the problem be fixed by replacing the Main Control PCB? Yes OK |
| Error code: | 03-02 |
| Description: | Software reset problem |
| Causes: | “Abnormal output signal” shows “1” for longer than 100msec. |
| Remedy: | First of all, run Service Software “output check” No.0106 to monitor the motion of Drum Motor 1. The subsequent procedure depends on whether the motor operates. Drum Motor 1 NOT operate: Harness 1 Is the wiring OK between the followings? Drum Motor 1 (M12) Dev Drive PCB (PW12555A) Fuse F1 No Correct it. Drum Motor 1 (M18) Dev Drive PCB (PW12555A) 2 Can the problem be fixed by replacing Drum Motor or Dev Drive PCB? Yes OK Fuse F1 3 Check for continuity of Fuse F1. Is it OK? No Fuse broken: Check all the downstream components to eliminate the root cause first, and then replace the fuse. Main Control PCB (PW12520) 4 Can the problem be fixed by replacing the Main Control PCB? Yes OK Drum Motor 1 OK: Harness 1 Is the wiring OK between Drum Motor Sensors (PH29, PH30) and Dev Drive PCB (PW12555A)? No Correct it. Drum Motor Sensor (PH29, PH30) 2 Can the problem be fixed by replacing Drum Motor Sensor? Yes OK Dev Drive PCB (PW12555A) 3 Can the problem be fixed by replacing Dev Drive PCB? Yes OK Main Control PCB (PW12520) 4 Can the problem be fixed by replacing the Main Control PCB? Yes OK |
| Error code: | 03-03 |
| Description: | Could be punched holes in the lead edge of the original |
| Error code: | 03-04 |
| Description: | Software problem |
| Error code: | 03-06 |
| Description: | Low battery |
| Error code: | 03-07 |
| Description: | NVM not initialized or is missing or defective |
| Error code: | 03-17 |
| Description: | Communication problem between main board and finisher board |
| Error code: | 03-18 |
| Description: | Initializes one NVM counter to agree to others |
| Error code: | 03-19 |
| Description: | All three NVM counter to agree with others |
| Error code: | 03-20 |
| Description: | Main board/interface board problems |
| Causes: | “Abnormal output signal” shows “1” for longer than 100msec. |
| Remedy: | Harness 1 Is the wiring OK between HV Power Supply PCB 1 (HVP1) and Dev Drive PCB (PW12555A)? No Correct it. HV1 Harness Image Corona Wire 2 Is there any resistance between HV1 harness on HVP1 and the ground? No Check HV1 harness and Image Corona Wire. HV Power Supply PCB 1 (HVP1) 3 Can the problem be fixed by replacing the HV Power Supply PCB 1? Yes OK Dev Drive PCB (PW12555A) 4 Can the problem be fixed by replacing the Dev Drive PCB? Yes OK Main Control PCB (PW12520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK |
| Error code: | 03-21 |
| Description: | Problem with RIC NVM |
| Causes: | “Abnormal output signal” shows “1” for longer than 100msec. |
| Remedy: | Harness 1 Is the wiring OK between HV Power Supply PCB 1 (HVP1) and Dev Drive PCB (PW12555A)? No Correct it. HV1 Harness Transfer Roller 1 2 Is there any resistance between HV2 harness on HVP1 and the ground? No Check HV2 harness and Transfer Roller. HV Power Supply PCB 1 (HVP1) 3 Can the problem be fixed by replacing the HV Power Supply PCB 1? Yes OK Dev Drive PCB (PW12555A) 4 Can the problem be fixed by replacing the Dev Drive PCB? Yes OK Main Control PCB (PW12520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK |
| Error code: | 03-22 |
| Description: | RIC modem problem |
| Error code: | 03-23 |
| Description: | RIC real time clock failure. |
| Causes: | “Abnormal output signal” shows “1” for longer than 100msec. |
| Remedy: | Harness 1 Is the wiring OK between HV Power Supply PCB 1 (HVP1) and Dev Drive PCB (PW12555A)? No Correct it. HV1 Harness Developer Unit (K) 2 Is there any resistance between OUT2 harness on HVP1 and the ground? No Check OUT2 harness and Developer Unit. HV Power Supply PCB 1 (HVP1) 3 Can the problem be fixed by replacing the HV Power Supply PCB 1? Yes OK Dev Drive PCB (PW12555A) 4 Can the problem be fixed by replacing the Dev Drive PCB? Yes OK Main Control PCB (PW12520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK |
| Error code: | 03-25 |
| Description: | RIC NVM problem or not initialized |
| Error code: | 03-27 |
| Description: | NVM problem |
| Error code: | 03-28 |
| Description: | Watchdog software problem |
| Error code: | 03-29 |
| Description: | Microprocessor crystal not at correct frequency |
| Error code: | 03-30 |
| Description: | No software response from finisher after 20 seconds have elapsed |
| Error code: | 06-01 |
| Description: | Lens did not reach 1.1 position |
| Causes: | (1) Developer Unit (Y) is not placed to the setting position although 9 seconds has passed. (2) Developer Unit (Y) is not separated although 9 seconds has passed. |
| Remedy: | First of all, run Service Software “output check” No.040B to monitor the motion of Dev Press Motor 4. The subsequent procedure depends on whether the motor operates. Dev Press Motor 4 NOT operate: Harness 1 Is the wiring OK between the followings? Dev Press Motor 4 (M21) Dev Drive PCB (PW12555D) Fuse F4 No Correct it. Dev Press Motor 4 (M21) Dev Drive PCB (PW12555D) 2 Can the problem be fixed by replacing Dev Press Motor or Dev Drive PCB? Yes OK Fuse F4 3 Check for continuity of Fuse F4. Is it OK? No Fuse broken: Check all the downstream components to eliminate the root cause first, and then replace the fuse. Main Control PCB (PW12520) 4 Can the problem be fixed by replacing the Main Control PCB? Yes OK Dev Press Motor 4 OK: Harness 1 Is the wiring OK between Dev Press Sensor (PH48) and Dev Drive PCB (PW12555D)? No Correct it. Dev Press Sensor (PH48) 2 Can the problem be fixed by replacing Dev Press Sensor? Yes OK Dev Drive PCB (PW12555D) 3 Can the problem be fixed by replacing Dev Drive PCB? Yes OK Main Control PCB (PW12520) 4 Can the problem be fixed by replacing the Main Control PCB? Yes OK |
| Error code: | 06-02 |
| Description: | 1/2 rate scanner problem |
| Causes: | “Abnormal output signal” shows “1” for longer than 100msec. |
| Remedy: | First of all, run Service Software “output check” No.0406 to monitor the motion of Drum Motor 4. The subsequent procedure depends on whether the motor operates. Drum Motor 4 NOT operate: Harness 1 Is the wiring OK between the followings? Drum Motor 4 (M15) Dev Drive PCB (PW12555D) Fuse F4 No Correct it. Drum Motor 4 (M15) Dev Drive PCB (PW12555D) 2 Can the problem be fixed by replacing Drum Motor or Dev Drive PCB? Yes OK Fuse F4 3 Check for continuity of Fuse F4. Is it OK? No Fuse broken: Check all the downstream components to eliminate the root cause first, and then replace the fuse. Main Control PCB (PW12520) 4 Can the problem be fixed by replacing the Main Control PCB? Yes OK Drum Motor 4 OK: Harness 1 Is the wiring OK between Drum Motor Sensors (PH51, PH52) and Dev Drive PCB (PW12555D)? No Correct it. Drum Motor Sensor (PH51, PH52) 2 Can the problem be fixed by replacing Drum Motor Sensor? Yes OK Dev Drive PCB (PW12555D) 3 Can the problem be fixed by replacing Dev Drive PCB? Yes OK Main Control PCB (PW12520) 4 Can the problem be fixed by replacing the Main Control PCB? Yes OK |
| Error code: | 06-03 |
| Description: | Scan home problem |
| Error code: | 06-04 |
| Description: | Scan home problem |
| Error code: | 06-05 |
| Description: | Scan home problem |
| Error code: | 06-06 |
| Description: | Scan encoder |
| Error code: | 06-07 |
| Description: | Scan encoder |
| Error code: | 06-08 |
| Description: | Scan drive boost |
| Error code: | 06-09 |
| Description: | Scan encoder |
| Error code: | 06-11 |
| Description: | Scan encoder pulse phases |
| Error code: | 06-12 |
| Description: | Insufficient scan damping |
| Error code: | 07-01 |
| Description: | Duplex tray not home during duplexing |
| Error code: | 07-02 |
| Description: | Tray 2 not home when selected |
| Error code: | 07-13 |
| Description: | Tray 2 height sensor problem |
| Error code: | 07-15 |
| Description: | Tray 2 empty |
| Error code: | 07-16 |
| Description: | Tray 1 door open |
| Error code: | 07-18 |
| Description: | Tray 1 stack sensor |
| Error code: | 07-22 |
| Description: | Tray 1 empty |
| Error code: | 07-26 |
| Description: | Tray 1 bypass switch actuated too long |
| Error code: | 07-27 |
| Description: | Tray 1 bypass switch deactuated too early |
| Error code: | 07-30 |
| Description: | Paper in duplex |
| Error code: | 07-31 |
| Description: | Paper in duplex |
| Error code: | 07-32 |
| Description: | Duplex tray empty, when paper should be there |
| Error code: | 08-10 |
| Description: | Paper did not reach tray 2 input tray sensor |
| Error code: | 08-11 |
| Description: | Paper did not reach duplex input sensor |
| Error code: | 08-12 |
| Description: | Paper did not reach tray 1 |
| Error code: | 08-14 |
| Description: | Paper did not leave tray 2 input sensor quickly enough |
| Error code: | 08-18 |
| Description: | Trail edge did not reach tray 2 input sensor quickly enough |
| Error code: | 08-19 |
| Description: | Trail edge did not reach tray 1 input sensor quickly enough |
| Error code: | 08-20 |
| Description: | Paper in duplex |
| Error code: | 08-21 |
| Description: | Paper in tray 2 input |
| Error code: | 08-22 |
| Description: | Paper in tray 2 or duplex at wrong time |
| Error code: | 08-23 |
| Description: | Paper at tray 1 input at wrong time |
| Error code: | 08-24 |
| Description: | Paper in tray 1 at wrong time |
| Error code: | 08-28 |
| Description: | Upper and lower nips problem |
| Error code: | 09-08 |
| Description: | Low toner condition |
| Error code: | 09-12 |
| Description: | Drum signals are out of range |
| Error code: | 09-13 |
| Description: | Unstable drum patch readings |
| Error code: | 09-15 |
| Description: | Patch is too dark |
| Error code: | 09-16 |
| Description: | Patch is too light |
| Error code: | 09-17 |
| Description: | Open toner container access cover |
| Error code: | 09-18 |
| Description: | Low toner level |
| Error code: | 09-21 |
| Description: | Low toner sensor disconnected |
| Error code: | 09-22 |
| Description: | Low toner condition, even after machine has been theoretically, adding toner |
| Error code: | 10-02 |
| Description: | Low fuser temperature |
| Causes: | • Transport motor (M1) • Registration clutch (CL4) • Bypass paper feed clutch (CL7) • Bypass pick-up solenoid (SD1) • Registration sensor (PS1) • Front side board (FRB) • MFP board (MFPB) |
| Error code: | 10-03 |
| Description: | High fuser temperature |
| Error code: | 10-06 |
| Description: | Paper did not reach out put switch |
| Error code: | 10-07 |
| Description: | Paper stayed on output switch |
| Error code: | 10-10 |
| Description: | Paper did not reach decurler sensor |
| Error code: | 10-11 |
| Description: | Paper did not reach decurler sensor |
| Error code: | 10-12 |
| Description: | Paper on decurler sensor |
| Error code: | 10-13 |
| Description: | Paper did not reach duplex entry sensor in time |
| Error code: | 10-14 |
| Description: | Paper did not reach duplex entry sensor in time |
| Error code: | 10-15 |
| Description: | Paper on entry sensor at wrong time |
| Error code: | 10-17 |
| Description: | Fuser temperature is too high and fuser relay has deactuated |
| Error code: | 12-01 |
| Description: | Paper at finisher input sensor |
| Causes: | • Transport motor (M1) • Tray 2 paper feed clutch (CL1) • Tray 2 vertical transport clutch (CL2) • Tray 2 vertical transport sensor (PS19) • MFP board (MFPB) |
| Error code: | 12-02 |
| Description: | Paper did not reach finisher |
| Error code: | 12-03 |
| Description: | Paper reached finisher too soon |
| Error code: | 12-05 |
| Description: | Paper at stapler |
| Error code: | 12-06 |
| Description: | Paper at stapler |
| Error code: | 12-07 |
| Description: | Paper did not reach stapler |
| Error code: | 12-08 |
| Description: | Paper did not reach stapler |
| Error code: | 12-10 |
| Description: | Complied motor not working properly |
| Error code: | 12-15 |
| Description: | Eject motor problem and/or eject encoder |
| Error code: | 12-20 |
| Description: | Stacker motor problem |
| Error code: | 12-21 |
| Description: | Stacker interlock |
| Error code: | 12-22 |
| Description: | Stacker bottom sensor |
| Error code: | 12-23 |
| Description: | Stacker bottom sensor |
| Error code: | 12-24 |
| Description: | Stacker bottom sensor senses full |
| Error code: | 12-25 |
| Description: | Stack height sensor |
| Error code: | 12-26 |
| Description: | Stack height sensor |
| Error code: | 12-27 |
| Description: | Stack height sensor |
| Error code: | 12-30 |
| Description: | Offset home sensor |
| Error code: | 12-31 |
| Description: | Offset home sensor |
| Error code: | 12-32 |
| Description: | OCT switch |
| Error code: | 12-35 |
| Description: | Eject nip carriage |
| Error code: | 12-36 |
| Description: | Eject cam interlock |
| Error code: | 12-37 |
| Description: | Eject nip carriage open timing |
| Error code: | 12-38 |
| Description: | Eject cam interlock |
| Error code: | 12-40 |
| Description: | Tamper motor |
| Causes: | • Transport motor (M1) • Tray 2 paper feed clutch (CL1) • Tray 2 vertical transport clutch (CL2) • Tray 2 vertical transport sensor (PS19) • MFP board (MFPB) |
| Error code: | 12-41 |
| Description: | Tamper home problem |
| Error code: | 12-42 |
| Description: | Tamper home sensor |
| Error code: | 12-43 |
| Description: | Staple load sensor |
| Error code: | 12-44 |
| Description: | Tamper home sensor |
| Error code: | 12-45 |
| Description: | Tamper home sensor |
| Error code: | 12-50 |
| Description: | Low on staples |
| Error code: | 12-51 |
| Description: | Stapler home sensor |
| Error code: | 12-52 |
| Description: | Stapler home sensor |
| Error code: | 12-53 |
| Description: | Eject cam interlock |
| Error code: | 33-37 |
| Description: | Too few documents |
| Error code: | 55-01 |
| Description: | RDH interlock switch open during use |
| Error code: | 55-04 |
| Description: | Paper on bypass sensor |
| Error code: | 55-05 |
| Description: | Paper at vacuum timing sensor |
| Error code: | 55-06 |
| Description: | Paper on output sensor |
| Error code: | 55-10 |
| Description: | No paper reached S31 |
| Error code: | 55-20 |
| Description: | Paper did not leave S31 at correct time |
| Error code: | 55-24 |
| Description: | Set counter arm problem |
| Error code: | 55-25 |
| Description: | Documents in input tray not detected |
| Error code: | 55-27 |
| Description: | Lead edge did not reach S35 at correct time |
| Error code: | 55-2955 ...55-30 |
| Description: | Trail edge did not reach S35 at correct time |
| Error code: | 55-31 |
| Description: | S32, ADF registration sensor did not see paper at correct time |
| Error code: | 55-32 |
| Description: | S32 did not see trail edge at correct time |
| Error code: | 55-33 |
| Description: | S36 One too many documents |
| Error code: | 55-36 |
| Description: | One too many documents |
| Error code: | 55-39 |
| Description: | Hole count problem on document feeder belt |
| Error code: | 55-40 |
| Description: | Document belt travel problem |
| Error code: | 55-41 |
| Description: | Document belt mistracking or skewing |
| Error code: | 55-45 |
| Description: | Paper at inverter sensor |
| Error code: | 55-47 |
| Description: | Inverter sensor did not see paper lead edge at correct time |
| Error code: | 55-49 |
| Description: | More than 50 sheets in input tray |
| Error code: | 55-50 |
| Description: | Right side interlock |
| Error code: | 55-51 |
| Description: | Left side interlock |
| Error code: | 55-55 |
| Description: | Document on glass |
| Error code: | 93-93 |
| Description: | NVM has to be initialized after new software installed |
