Canon imagePROGRAF PRO-2000

Общие характеристики
Технология печати	термическая струйная
Макс. формат	A1
Тип	струйный
Печать фотографий
Факс
Телефон
Копир
Сканер
Размещение	напольный
Цветность печати	цветная
Тип устройства	Принтер
Количество цветов	12
Двусторонняя печать
Печать без полей
Пигментные чернила
Мин, объем капли	4 пл
Макс. ширина рулона	24 дюйм, (61 см)
Макс, разрешение для ч/б печати
По Y	1 200
По X	2 400
Стандарт TWAIN
Отправка изображения по e-mail
Слайд-адаптер
Стандарт WIA
Печать на:
Пленках
Матовой бумаге
Рулоне
Фотобумаге
Глянцевой бумаге
Конвертах
CD/DVD
Цветной
Стандарт DECT
Спикерфон
Проводная трубка
Беспроводная трубка
АОН
Caller ID
Автоответчик
Языки управления
PCL 5e
PostScript
PostScript 2
PostScript 3
PCL 5c
PCL 6
PPDS
PDF
Подача бумаги
Стандартная	3 072
Вывод бумаги
Стандартный	320
Версия USB	2,0
Инфракрасный порт
RS-232
Устройство для чтения карт памяти
Wi-Fi
Bluetooth
LPT
AirPrint
Ethernet (RJ-45)
Веб-интерфейс
USB
Работа от аккумулятора
Поддержка ОС
Mac OS
Windows
Потребляемая мощность
При работе	1 800
В режиме ожидания	88
Уровень шума
При работе	48
В режиме ожидания	35
Глубина	766
Высота	1 168
Ширина	1 110
Вес	101

Error code:	001111 2E3A
Description:	Paper feeding failure (upper roll) (support number: 1300)
Causes:	Feeding of the roll paper fails at the upper roll paper path (roll1). (from the paper feed sensor to the PE sensor in paper path)
Remedy:	1 Reload the roll paper. (Remove left paper pieces and check the top edge of the paper.) The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts from the top and check if the error is removed after each replacement. (from the loading sensor to the PE sensor) • ROLL PAPER FEED SENSOR UNIT. • HARNESS ASS’Y, RLNIP PF SNS. • PAPER ENTRY SENSOR. • DRIVE NIP ARM UNIT. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch, paper turn-up at the top edge) • Curly end edge of the roll paper • Avoid the paper with strong stiffness or heavy roll paper.

Error code:	001112 2E3D
Description:	Paper feeding failure (support number: 1300)
Causes:	When the paper passes PAPER ENTRY SENSOR, the multi sensor fails to detect the paper edge. This error occurs when the LF roller is catching the paper.
Remedy:	1 Release the release lever. Reload the paper. (Check remained paper pieces and check the paper tip condition.) The error is removed Complete. The error is not removed Go to 2. 2 Check if the pinch roller is nipping the media. Nipping Replace PINCH ROLLER UNIT. Not nipping Replace PAPER ENTRY SENSOR. 3 Check other suspected cause. • Media related cause. (size, media type mismatch, turn-up at the tip of the paper) • Curly bottom tip of the roll paper. • Avoid the paper with strong stiffness or heavy roll paper.

Error code:	001215 200D
Description:	Paper detection failure (at the tip of the paper) (support number: 1322)
Causes:	The multi sensor fails to detect the tip of the cut sheet.
Remedy:	1 Check each condition. • The paper loading position. • Loading of curled paper. • Pulling out of cut sheets just before printing. 2 Check other suspected cause. • When using clear film, paper size may not be detected if ink is stained on the platen. In this case, open the top cover and clean the whole platen.

Error code:	001215 2016
Description:	Paper feeding failure (support number: 1300)
Causes:	The length of the cut paper in feed direction detected by PAPER ENTRY SENSOR during printing is different from that of which detected during paper feeding.* *The change of the cut paper feed amount due to some reasons such as paper jam may cause this error.
Remedy:	1 • Remove the paper when it is jamming inside. • Reload papers when papers are not jammed inside.

Error code:	001215 2E3C
Description:	Paper feeding failure (cut sheet) (support number: 1300, alarm code: -)
Causes:	PAPER ENTRY SENSOR detects no paper loaded on the printer when the printing starts.
Remedy:	1 Lift the release lever up, and reload the cut sheet.

Error code:	002121 2010
Description:	Skew (support number: 1317)
Causes:	During the paper feeding, the multi sensor detects that the paper edge at home position side moved +/-1mm or more (for cut paper, +/-2mm or more) off the original edge position per 300mm feeding.
Remedy:	1 • Reload the paper. • Remove the roll holder. Put the roll paper into the spool until it hits the frange. Set the roll holder to the printer. • Select “OFF” or “Loose” in [Skew detection accuracy] in the printer menu.* *Skew printing causes paper jam, failure in image, or stain on the platen, which may cause ink smear on the reverse side of the paper in the next printing.

Error code:	002221 200C
Description:	Paper detection failure (at the tip of the paper) (support number: 1322)
Causes:	The multi sensor fails to detect the tip of the roll paper.
Remedy:	1 Check each condition. • The paper loading position. • Loading of curled paper. • Pulling out of roll paper just before printing. 2 Check other suspected cause. • When using clear film, paper size may not be detected if ink is stained on the platen. In this case, open the top cover and clean the whole platen.

Error code:	002221 2017
Description:	Paper detection failure (at the right edge of the paper) (support number: 1322)
Causes:	The multi sensor detected that the paper edge at home position side was off 5mm during paper feeding.* *Loading the paper being off the reference position may also cause this error.
Remedy:	1 Lift the lever up to release the error. Check the right edge position, and reload or replace the paper.

Error code:	002221 2018
Description:	Paper detection failure (at the left edge of the paper) (support number: 1322)
Causes:	The multi sensor failed to detect the away side paper edge during paper feeding.* *Feeding clear films may cause this error.
Remedy:	1 Change [Detect paper width] in printer menu to “Disable”.

Error code:	003130 201C
Description:	Sheet edge detection error during printing - cut sheet (support number: 1300)
Causes:	The paper width was changed +/-10mm or more at the home position side paper edge or away side paper edge during printing with border.* *The assumed situation is the folded paper during paper feeding.
Remedy:	1 Lift the lever up to remove the error, then reload or replace the paper

Error code:	003130 201D
Description:	Paper edge detection error during printing - roll paper (support number: 1300)
Causes:	The paper width was changed +/-10mm or more at the home position side paper edge or away side paper edge during printing with border.* *The assumed situation is the folded paper during paper feeding.
Remedy:	1 Lift the lever up to remove the error, then reload or replace the paper.

Error code:	004040 2019
Description:	Cut failure (support number: 4920) Memo: Job will be canceled when the error is removed.
Causes:	This error occurs in the following conditions. • Neither the number of cutter motor rotations nor rotation speed satisfy the specified rotation number and rotation speed during cutting. • The edge detection position is off +/-5mm or more from the reference position in edge detection after cutting.
Remedy:	1 • The cut paper is remaining on the ejection guide. => Remove the remaining paper. • The foreign substance around the ejection guide hits the cutter blade. => Remove the foreign substance. • The media is not used in the recommended use environment. => Use the media in the recommended environment..* • The paper in use does not support [Automatic cut]. => Select [User cut] for roll paper cut setting and cut the roll paper with scissors. • Replace the cutter blade, in the case other than above. *See the user manual for recommended use environment.

Error code:	311111 2E3B
Description:	Paper feeding failure (lower roll) (support number: 1300)
Causes:	Feeding of the roll paper fails at the lower roll paper path (roll2). (from the paper feed sensor to the PE sensor in paper path)
Remedy:	1 Reload the roll paper. (Remove left paper pieces and check the top edge of the paper.) The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts from the top and check if the error is removed after each replacement. • ROLL PAPER FEED SENSOR UNIT. • HARNESS ASS’Y, RLNIP PF SNS. • PAPER ENTRY SENSOR. • DRIVE NIP ARM UNIT. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch, paper turn-up at the top edge) • Curly end edge of the roll paper • Avoid the paper with strong stiffness or heavy roll paper.

Error code:	311112 2E3E
Description:	Paper feeding failure (lower roll) (support number: 1300)
Causes:	Feeding of the roll paper fails at the lower roll paper path (roll2). (from the PE sensor to end of feeding in paper path)
Remedy:	1 Release the release lever. Reload the paper. (Remove left paper pieces and check the top edge of the paper.) The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts from the top and check if the error is removed after each replacement. • ROLL PAPER FEED SENSOR UNIT. • HARNESS ASS’Y, RLNIP PF SNS. • PAPER ENTRY SENSOR. • DRIVE NIP ARM UNIT. • MULTI SENSOR UNIT. Adjustment and counter reset is necessary. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch, paper turn-up at the top edge) • Curly end edge of the roll paper • Avoid the paper with strong stiffness or heavy roll paper.

Error code:	315150 2921
Description:	Take-up error (support number: 4922)
Causes:	Take-up error (nonstop take-up) of the roll paper occurs at paper take-up part of the lower roll unit.
Remedy:	1 Check the tape on the roll paper core. The tape is pasted. Go to 2. The tape is not pasted Paste the tape on the roll paper core and press [OK]. 2 Replace the following parts from the top and check if the error is removed after each replacement. The roll holder set. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. • SPOOL LOCK UNIT and COVER, ROLL GEAR L.

Error code:	315250 2920
Description:	Take-up error (support number: 4922)
Causes:	Take-up error (take-up disabled) of the roll paper occurs at paper take-up part of the lower roll unit.
Remedy:	1 Check if paper jam is occurred. Not jammed Go to 2. Paper is jammed Remove the paper jam and press [OK.] 2 Replace the following parts from the top and check if the error is removed after each replacement. • The roll holder set. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. • SPOOL LOCK UNIT and COVER, ROLL GEAR L.

Error code:	EC01 2F90
Description:	Carriage overload (support number: 4801)
Causes:	The motor keeps 100% output. In addition, CARRIAGE UNIT scans more than a constant length.
Remedy:	1 Check stain on the carriage shaft. No stain Go to 2. Stain adheres Perform cleaning of the shaft. 2 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE MOTOR. Failure in LONG FFC CHECK Replace CARRIAGE UNIT.

Error code:	EC01 2F95
Description:	Carriage drive timeout (support number: 4801)
Causes:	CARRIAGE UNIT does not finish driving within the scheduled time.
Remedy:	1 Check the items below. a) Stain on the carriage shaft. b) Cable connection of the carriage motor. c) Looseness and abrasion of BELT, CARRIAGE. Appropriate Go to 2. Inappropriate a) Perform cleaning of the shaft. b) Connect the cable. c) Replace BELT, CARRIAGE. 2 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE MOTOR. Failure in LONG FFC CHECK Replace CARRIAGE UNIT.

Error code:	EC03 403A
Description:	Printer VH recognition failure (support number: B20A) Memo: Remove the error in service mode when handling is completed.
Causes:	The printer cannot confirm VH output.
Remedy:	1 Check the connection of flexible cables on MAIN PCB UNIT. If the connection is proper, replace CARRIAGE UNIT.

Error code:	EC03 403B
Description:	Printer VSH recognition failure (support number : B20A) Memo : Remove the error in service mode when handling is completed.
Causes:	The printer cannot confirm sub heater output.
Remedy:	1 Check the connection of FLEXIBLE CABLE UNIT. (both MAIN PCB UNIT side and CARRIAGE RELAY PCB UNIT side) Proper connection Go to 2. 2 Replace CARRIAGE RELAY PCB UNIT. The problem is resolved Complete. The problem is not resolved Replace FLEXIBLE CABLE UNIT.

Error code:	EC03 4061
Description:	Carriage unit for wrong model installed (support number: 5106) Memo: Remove the error in service mode when handling is completed.
Causes:	The CARRIAGE UNIT for a different printer model is connected.
Remedy:	1 Check the connection of FLEXIBLE CABLE. Proper connection Go to 2. Improper connection Connect FLEXIBLE CABLE again. 2 Replace the CARRIAGE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC04 2F31
Description:	Accuracy error of carriage parking position in non-ejection detection (support number: 4801)
Causes:	The parked position of the carriage is slightly off when performing non-ejection detection or adjusting the head management sensor position.
Remedy:	1 Check the items below. a) Installation, scratch, and stain on SCALE, LINEAR. b) Stain on the carriage shaft. Fine condition Go to 2. Installation failure, scratch, or stain is found a) Perform cleaning or replace SCALE, LINEAR. b) Perform cleaning of shaft. 2 Replace INK TUBE UNIT. The problem is resolved Complete. The problem is not resolved Replace CARRIAGE UNIT.

Error code:	EC04 2F91
Description:	Carriage encoder error (support number: 4801)
Causes:	When detected value of acceleration sensor exceeds the threshold. In addition, it is in the CARRIAGE UNIT scanning direction.
Remedy:	1 Check the items below. a) Installation, scratch, and stain on FILM, TIMING SLIT STRIP. b) Connection of FLEXIBLE CABLE UNIT. (When the error occurs after connecting and disconnecting the cable) Appropriate Go to 2. Inappropriate a) Perform cleaning or replace FILM, TIMING SLIT STRIP. b) Connect FLEXIBLE CABLE UNIT again. 2 Replace CARRIAGE ENCODER UNIT. The problem is resolved Complete. The problem is not resolved Replace FLEXIBLE CABLE UNIT.

Error code:	EC05 2F92
Description:	Carriage movement disabled (support number: 4801)
Causes:	The motor keeps 100% output. In addition, CARRIAGE UNIT stops less than a constant scanning length.
Remedy:	1 Check the items below. a) Cable connection of the carriage motor. b) Looseness and abrasion of BELT, CARRIAGE. c) Obstacle. d) The position of SCALE, LINEAR. Appropriate without any obstacle Go to 2. Inappropriate or obstacles are blocking a) Connect the cable. b) Replace BELT, CARRIAGE. c) Remove the obstacle. d) Attach it at the correct position. 2 Replace CARRIAGE MOTOR. The problem is resolved Complete. The problem is not resolved Replace CARRIAGE UNIT.

Error code:	EC06 2F9A
Description:	Carriage lift motor error (support number: 4801)
Causes:	Overload on the lift motor.
Remedy:	1 Check the items below. a) Cable connection of LIFT MOTOR. b) Couple CARRIAGE UNIT with the coupling part, turn the gear of LIFT UNIT manually and check if excessive load is applied. Appropriate Replace CARRIAGE UNIT. Inappropriate Go to 2. Not coupled with the coupling part Coupled with the coupling part 2 Check any damages of the gears for driving LIFT UNIT. No damage found Replace LIFT MOTOR. The damage found Replace the damaged gear.

Error code:	EC06 2F9B
Description:	Carriage lift sensor error (support number: 4801)
Causes:	Although the lift motor is rotating and generating larger torque than the certain amount, CARRIAGE LIFT SENSOR cannot detect ON/OFF.
Remedy:	1 Check the items below. a) Cable connection of CARRIAGE LIFT SENSOR. b) Execute [DIAGNOSIS > I/O DISPLAY] and check the CARRIAGE LIFT SENSOR operation. Appropriate Replace CARRIAGE UNIT. Inappropriate Go to 2. 2 Check any damages of the gears around LIFT MOTOR. No damage found Replace LIFT MOTOR. The damage found Replace the damaged gear.

Error code:	EC06 2F9C
Description:	Carriage docking error (support number: 4801)
Causes:	- Although the lift motor is rotating, generated torque is smaller than a constant value. In addition, CARRIAGE LIFT SENSOR cannot detect ON/OFF. - CARRIAGE UNIT does not move to the home position during detecting home position.
Remedy:	1 Check the items below. a) Check if CARRIAGE UNIT is coupled with the coupling part when the error occurs. b) If CARRIAGE UNIT is coupled with the coupling part , check if the coupling part is damaged. Appropriate Go to EC05-2F92 error. Inappropriate a) Go to EC05-2F92 error. b) When the coupling at the lift unit side is damaged Replace COUPLING, CR LIFT DRIVE. When the coupling at CARRIAGE UNIT side is damaged Replace CARRIAGE UNIT. Not coupled with the coupling part Coupled with the coupling part

Error code:	EC07 2F19
Description:	Carriage acceleration sensor error (support number: 4801)
Causes:	Access to acceleration sensor is disabled.
Remedy:	1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. Failure in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. Failure in LONG FFC CHECK Replace FLEXIBLE CABLE UNIT. * If the error occurred after reseating the flexible cables, check the condition of flexible cables` connection.

Error code:	EC07 4060
Description:	Carriage EEPROM error (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	EEPROM defect in the carriage PCB is detected.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE UNIT. Abnormal Replace MAIN PCB UNIT.

Error code:	EC0F 2F93
Description:	Carriage jam error (support number: 1318) • Only this error code assigns jam code also.
Causes:	The detected value of acceleration sensor toward Y and Z direction exceeds the threshold.
Remedy:	1 Open the access cover and check paper jam. When jam is found, remove the jam and check the operation again. Proper operation Complete. Check media specifications and use environment (temperature and humidity) of the customer, and give the customer appropriate instruction for jam prevention. Improper operation Replace CARRIAGE UNIT.

Error code:	EC0F 2F96
Description:	Carriage motor error (support number: 4801)
Causes:	While carriage system is in error status, operation is indicated from firmware.
Remedy:	1 Check the items below. a) Cable connection of the carriage motor. b) Looseness and abrasion of BELT, CARRIAGE. Appropriate Replace CARRIAGE UNIT. Inappropriate a) Connect the cable. b) Replace BELT, CARRIAGE.

Error code:	EC11 2F2A
Description:	Paper feed home position error (support number: 4801)
Causes:	Paper feed home position adjustment is failed.
Remedy:	1 Check the items below. a) Driving condition of PAPER FEED MOTOR. b) Installation of FILM, TIMING SLIT DISK, scratches, circumference shaving, and smear. c) Looseness and abrasion of BELT, PAPER TRANSPORT. d) Cable connection. e) Perform [DIAGNOSIS > I/O DISPLAY] and check the operation of PAPER FEED HOME POSITION SENSOR. Inappropriate condition or improper operation a) Replace MAIN PCB UNIT or PAPER FEED MOTOR. b) Perform cleaning or replace FILM, TIMING SLIT DISK. c) Reattach or replace BELT, PAPER TRANSPORT, or replace the gear. d) Connect the cable. e) Replace PAPER FEED ENCODER UNIT.

Error code:	EC12 2F29
Description:	Paper feed drive timeout (support number: 4801)
Causes:	Paper feed drive does not finish driving within the scheduled time.
Remedy:	1 Check the items below. a) Jam inside of the printer. b) Looseness and abrasion of BELT, PAPER TRANSPORT, and gear tooth skipping. Appropriate Go to 2. Inappropriate a) Remove jam. b) Replace BELT, PAPER TRANSPORT, or the gear. 2 Replace PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ENCODER UNIT.

Error code:	EC12 2F2B
Description:	Paper feed overload (support number: 4801)
Causes:	Paper feed motor keeps 100% output for a certain period.
Remedy:	1 Check the items below. a) Jam inside of the printer. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Smear or paper jam in the PAPER FEED ROLLER UNIT. Appropriate Go to 2. Inappropriate a) Remove jam. b) Change the paper to use. c) Perform cleaning or replace PAPER FEED ROLLER UNIT and HOLDER, LF BACK UP. 2 Replace FILM, TIMING SLIT DISK and PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ROLLER UNIT.

Error code:	EC12 2F2C
Description:	PAPER FEED motor error (support number: 4801)
Causes:	The paper does not reach to the specified position while driving the paper feed motor.
Remedy:	1 Check the items below. a) Jam inside of the printer. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Smear or paper jam in the PAPER FEED ROLLER UNIT. Appropriate Go to 2. Inappropriate a) Remove jam. b) Change the paper to use. c) Perform cleaning or replace PAPER FEED ROLLER UNIT and HOLDER, LF BACK UP. 2 Replace FILM, TIMING SLIT DISK and PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ROLLER UNIT.

Error code:	EC13 2F17
Description:	Platen suction fan error (support number: 4801)
Causes:	SUCTION FAN UNIT lock signal is detected.
Remedy:	1 Replace SUCTION FAN UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC15 2E23
Description:	Cutter blade unit error (support number: 4801)
Causes:	- CUTTER HOME POSITION SENSOR cannot be detected. - Abnormal encoder value is detected when returning the cutter to the home position.
Remedy:	1 Check the items below. a) Foreign substances on CUTTER BLADE UNIT. b) Perform [DIAGNOSIS > I/O DISPLAY] and check CUTTER HOME POSITION SENSOR operation. c) Check the harness connection. No foreign substance and proper condition Go to 2. Foreign substance is adhering or improper condition a) Remove the foreign substance. b) Replace CUTTER HOME POSITION SENSOR. c) Connect the harness. 2 Replace CUTTER MOTOR UNIT, W/ENCODER. The problem is resolved Complete. The problem is not resolved Replace the cutter.

Error code:	EC16 2021
Description:	Roll drive timeout (support number: 4801)
Causes:	The target value of operation command is not achieved when controlling ACTIVE ROLL BRAKE MOTOR.
Remedy:	1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC16 2022
Description:	Roll drive overload (support number: 4801)
Causes:	Current value reaches to the maximum value when controlling ACTIVE ROLL BRAKE MOTOR.
Remedy:	1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC16 2027
Description:	Role motor error (support number: 4801)
Causes:	The timing when roll drive timeout or upper roll drive overload occurs, operation instruction is indicated by firmware.
Remedy:	1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC16 202A
Description:	Roll motor drive control abnormal (support number: 4801)
Causes:	Abnormity is detected at control IC on the main PCB during ACTIVE ROLL BRAKE MOTOR controlling.
Remedy:	1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC16 202E
Description:	Upper roll spool detection error (support number: 100E)
Causes:	UPPER RIGHT SPOOL SET SENSOR or UPPER LEFT SPOOL SET SENSOR detects “No spool” when SPOOL LOCK UNIT is ON.
Remedy:	1 Check the items below. a) Engagement of the spool with the gear of the printer side. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Damage of the spool sensor lever. d) Perform [DIAGNOSIS > I/O DISPLAY] and check the operation of UPPER RIGHT SPOOL SET SENSOR and UPPER LEFT SPOOL SET SENSOR Appropriate Replace SPOOL LOCK UNIT. Inappropriate a) Reset the spool. b) Change the paper to use. c) Replace COVER, ROLL GEAR L and/or SPOOL SENSOR UNIT. d) Replace SPOOL SENSOR UNIT and/or UPPER LEFT SPOOL SET SENSOR when the connect condition of the harness is not troubled.

Error code:	EC16 2038
Description:	Roll motor calibration error (support number: 4801)
Causes:	Calibration of ACTIVE ROLL BRAKE MOTOR fails.
Remedy:	1 Check if a spool is installed in the roll unit. With the spool Remove the spool from the roll unit and reboot the main unit.* Without the spool Replace ACTIVE ROLL BRAKE MOTOR. *The spool must be removed before calibrating the roll unit.

Error code:	EC17 2023
Description:	Lower roll drive timeout (support number: 4801)
Causes:	Lower ACTIVE ROLL BRAKE UNIT does not reach to its motor control target value.
Remedy:	1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC17 2024
Description:	Lower roll drive overload (support number: 4801)
Causes:	Current value reaches to the maximum value when controlling lower ACTIVE ROLL BRAKE UNIT motor.
Remedy:	1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC17 2028
Description:	Lower roll motor error (support number: 4801)
Causes:	The timing when lower roll drive timeout or lower roll drive overload occurs, operation instruction is indicated by firmware.
Remedy:	1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC17 2029
Description:	Lower roll motor drive control abnormal (support number: 4801)
Causes:	Abnormity is detected at control IC on the main PCB during lower ACTIVE ROLL BRAKE UNIT controlling.
Remedy:	1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC17 202D
Description:	No lower roll unit (support number: 1875)
Causes:	• The lower roll unit is not recognized when starting printing from the lower roll. • The lower roll unit is not recognized despite feed available state of the lower roll.
Remedy:	1 Check the items below. a) Lower roll I/F cable connection. b) Lower roll unit connection. Connected Replace I/F PCB UNIT, RU and/or RELAY PCB UNIT, RU. Disconnected a) Connect the cable. b) Connect the unit.

Error code:	EC17 202F
Description:	Lower roll spool detection error (support number: 100F)
Causes:	LOWER RIGHT SPOOL SET SENSOR or LOWER LEFT SPOOL SET SENSOR detects “No spool” when spool lock solenoid is ON.
Remedy:	1 Check the items below. a) Engagement of the spool with the gear of the printer side. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Damage of the spool sensor lever. d) Perform [DIAGNOSIS > I/O DISPLAY] to check the operation of LOWER RIGHT SPOOL SET SENSOR and LOWER LEFT SPOOL SET SENSOR. Appropriate Replace SPOOL LOCK UNIT. Inappropriate a) Reset the spool. b) Change the paper to use. c) Replace COVER, ROLL GEAR L and/or LOCK LEVER A and/or LOCK LEVER B. d) Replace LOWER RIGHT SPOOL SET SENSOR and/or LOWER LEFT SPOOL SET SENSOR when the connect condition of the harness is not troubled.

Error code:	EC17 2039
Description:	Lower ARB motor calibration error (support number: 4801)
Causes:	Calibration of lower ACTIVE ROLL BRAKE UNIT motor fails.
Remedy:	1 Check if a spool is installed in the upper roll unit. With the spool Remove the spool from the upper roll unit and reboot the main unit* Without the spool Replace ACTIVE ROLL BRAKE UNIT. * The spool must be removed before calibrating the upper roll unit.

Error code:	EC19 2F21
Description:	Release lever open error during printing (support number : 1214)
Causes:	Release lever is released during printing.
Remedy:	1 Start up the printer in service mode. Move the release lever back and forth in print waiting status. Perform [DIAGNOSIS > I/O DISPLAY] to check RELEASE LEVER SWITCH operation. Appropriate Replace RELEASE LEVER UNIT. Inappropriate Replace RELEASE LEVER SWITCH.

Error code:	EC1A 2F45
Description:	Platen valve stay position error (support number : 4801)
Causes:	The motor keeps 100% output. In addition, PLATEN VALVE POSITION DETECT SENSOR and PLATEN VALVE HOME DETECT SENSOR cannot detect • SHAFT UNIT, PLATEN SHUTTER in constant time duration.
Remedy:	1 Check the items below. a) Stain and/or damage of • DRIVE UNIT, PLATEN SHUTTER • PLATEN SHUTTER UNIT 1 b) Perform [DIAGNOSIS> I/O DISPLAY] to check PLATEN VALVE POSITION DETECT SENSOR and PLATEN VALVE HOME DETECT SENSOR operation. Clean unit and proper operation Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.) Stained or damaged unit or improper operation. a) Perform cleaning or replace the damaged unit. b) Replace PLATEN VALVE POSITION DETECT SENSOR or PLATEN VALVE HOME DETECT SENSOR.

Error code:	EC1B 2030
Description:	Upper roll nip arm sensor non-detection (support number: 4801)
Causes:	UPPER ROLL NIP SENSOR cannot detect nip position when starting up or switching nip position.
Remedy:	1 Check the items below. a) Foreign substances around upper DRIVE NIP ARM UNIT. b) Perform [DIAGNOSIS> I/O DISPLAY] to check UPPER ROLL NIP SENSOR operation. Appropriate Replace DRIVE NIP ARM UNIT. Inappropriate a) Remove the foreign substance. b) Replace UPPER ROLL NIP SENSOR.

Error code:	EC1B 2031
Description:	Upper roll nip arm drive timeout (support number: 4801)
Causes:	Upper DRIVE NIP ARM UNIT does not complete driving within the scheduled time.
Remedy:	1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance.

Error code:	EC1B 2032
Description:	Upper roll nip arm drive overload (support number: 4801)
Causes:	The motor of upper DRIVE NIP ARM UNIT keeps 100% output for more than a specified duration.
Remedy:	1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance.

Error code:	EC1B 2033
Description:	Upper roll nip arm motor error (support number: 4801)
Causes:	At the timing when upper DRIVE NIP ARM UNIT drive timeout or drive overload occurs, firmware receives operation command.
Remedy:	1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance.

Error code:	EC1C 2034
Description:	Lower roll nip arm sensor non-detection (support number: 4801)
Causes:	LOWER ROLL NIP SENSOR fails to detect nip position when starting up or shifting nip position.
Remedy:	1 Check the items below. a) Foreign substances around lower DRIVE NIP ARM UNIT. b) Perform [DIAGNOSIS > I/O DISPLAY] to check LOWER ROLL NIP SENSOR operation. No foreign substance and proper operation Replace DRIVE NIP ARM UNIT. Foreign substance is adhering or improper operation a) Remove the foreign substance. b) Replace LOWER ROLL NIP SENSOR.

Error code:	EC1C 2035
Description:	Lower roll nip arm drive timeout (support number: 4801)
Causes:	Lower DRIVE NIP ARM UNIT does not finish driving within the scheduled time.
Remedy:	1 Check if foreign substances are adhering around lower DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance.

Error code:	EC1C 2036
Description:	Lower roll nip arm drive overload (support number: 4801)
Causes:	The motor of lower DRIVE NIP ARM UNIT keeps 100% output for longer than the specified duration.
Remedy:	1 Check if foreign substances are adhering around lower DRIVE NIP ARM UNIT. No foreign substance Replace DRIVE NIP ARM UNIT. Foreign substances are adhering Remove the foreign substances.

Error code:	EC1C 2037
Description:	Lower roll nip arm motor error (support number: 4801)
Causes:	At the timing when lower DRIVE NIP ARM UNIT drive timeout or drive overload occurs, firmware receives operation command.
Remedy:	1 Check if foreign substances are adhering around lower DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance.

Error code:	EC21 282D
Description:	Print head Si melting (reboot request) (support number: 140C)
Causes:	Si solution amount is more than the standard solution amount.
Remedy:	1 Reboot the printer.

Error code:	EC21 282E
Description:	Print head Si melting (print head replacement request) (support number: 1403)
Causes:	The printer does not recover by rebooting after print head Si solution error.
Remedy:	1 Replace the print head.

Error code:	EC21 2F43
Description:	Print head 640 nozzles complete non-ejection (support number: 1494)
Causes:	Non-ejection in 640 nozzles is detected through non-ejection detection.
Remedy:	1 When the printer does not recover by rebooting, check if the ink is filled into tubes. Ink is filled Go to 2. Ink is not filled Replace the INK TUBE UNIT. 2 Perform deep cleaning, and print nozzle check pattern. Proper nozzle pattern Complete. Improper nozzle pattern Replace the print head.

Error code:	EC21 2F50
Description:	VH leak at print head replacement (support number: 1477)
Causes:	VH leak is detected at print head replacement.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F51
Description:	VH leak at starting up, cleaning, or print starting (support number: 4801)
Causes:	VH leak is detected at starting up, cleaning, and print starting.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F53
Description:	VH leak at rebooting (support number: 1478)
Causes:	The printer does not recover by rebooting after the VH leak error at starting up, cleaning, or print starting.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F54
Description:	Print head VH voltage abnormal (support number: 4801)
Causes:	Abnormal VH voltage of the print head is detected.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F56
Description:	VHTR leak at print head replacement (support number: 1477)
Causes:	VHTR leak is detected at print head replacement.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F57
Description:	VHTR leak error at starting up, cleaning, or print starting (support number: 4801)
Causes:	VHTR leakage is detected in starting up, cleaning, or print starting.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F58
Description:	VHTR leak at rebooting (support number: 1478)
Causes:	The printer does not recover by rebooting after the VHTR leak error occurred in starting up, cleaning, or print starting.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F59
Description:	Print head VHTR voltage abnormal (support number: 4801)
Causes:	Abnormal VHTR voltage of the print head is detected.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F5A
Description:	Print head VSH leak error at print head replacement (support number : 1477)
Causes:	VSH leak is detected at print head replacement.
Remedy:	1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Go to 2. Abnormal • Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. • Problem in LONG FFC CHECK or CRC value changes after turning the printer off and back on Replace FLEXIBLE CABLE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Go to 4. 4 Replace the print head. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.)

Error code:	EC21 2F5B
Description:	VSH leak error at starting up, cleaning, and print starting. (support number : 4801)
Causes:	VSH leak is detected at starting up, cleaning, and print starting.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F5C
Description:	VSH leak error at rebooting. (support number : 1478)
Causes:	The printer does not recover by rebooting after VSH leak error at starting up, cleaning, and print starting.
Remedy:	1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Go to 2. Abnormal • Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. • Problem in LONG FFC CHECK or CRC value changes after turning the printer off and back on Replace FLEXIBLE CABLE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Go to 4. 4 Replace the print head. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.)

Error code:	EC21 2F5D
Description:	Print head abnormal VSH voltage error (support number : 4801)
Causes:	Abnormal VSH voltage of the print head is detected.
Remedy:	1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to check the result of LONG FFC CHECK and if CRC value changes after turning the printer off and back on (When CRC value changes, wires are broken). Without broken wires Go to 2. With broken wires Replace FLEXIBLE CABLE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Go to 4. 4 Replace the print head. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.)

Error code:	EC21 2F60
Description:	H3V voltage abnormal at print head replacement (support number: 1477)
Causes:	Abnormal H3V voltage is detected at print head replacement.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F61
Description:	H3V voltage abnormal at starting up, cleaning, or print starting (support number: 4801)
Causes:	Abnormal H3V voltage is detected at starting up, cleaning, or print starting.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F62
Description:	H3V leak at rebooting (support number: 1478)
Causes:	The printer does not recover by rebooting after the H3V leak error at starting up, cleaning, or print starting.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F63
Description:	Print head contact error at print head replacement (support number: 1479)
Causes:	Direct diode sensor detects print head contact failure at print head replacement.
Remedy:	1 Remove the print head and check the condition of print head contacting part. Proper condition Go to 2. Improper condition Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 2 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to check the result of LONG FFC CHECK. Without broken wires Replace CARRIAGE UNIT. With broken wires Replace FLEXIBLE CABLE UNIT.

Error code:	EC21 2F64
Description:	Print head contact error at starting up (support number: 4801)
Causes:	Direct diode sensor detects print head contact failure at print head replacement.
Remedy:	1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Go to 2. Abnormal ¡¤¡¤Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. ¡¤¡¤Problem in LONG FFC CHECK Replace FLEXIBLE CABLE UNIT. 2 Remove the print head, and check the items below. a) Condition of the print head nozzle side surface. b) Condition of the print head contacting part Proper condition Go to 3 Abnormal condition a) Replace the print head. b) Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 3 Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F65
Description:	Direct diode abnormal temperature error at print head replacement. (support number : 1477)
Causes:	Direct diode sensor detects abnormal value at print head replacement.
Remedy:	1 Remove the print head and check the condition of print head contacting part. Proper condition Go to 2. Abnormal condition Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 2 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to check the result of LONG FFC CHECK and if CRC value changes after turning the printer off and back on (When CRC value changes, wires are broken). Without broken wires Replace CARRIAGE UNIT. With broken wires Replace FLEXIBLE CABLE UNIT.

Error code:	EC21 2F66
Description:	Diode abnormal temperature error at starting up (support number : 4801)
Causes:	Direct diode sensor detects abnormal value at starting up.
Remedy:	1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Go to 2. Abnormal • Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. • Problem in LONG FFC CHECK or CRC value changes after turning the printer off and back on Replace FLEXIBLE CABLE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Go to 4. 4 Replace the print head. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.)

Error code:	EC21 2F67
Description:	Print head H3V voltage abnormal during printing (support number: 4801)
Causes:	Abnormal H3V voltage of the print head is detected during printing.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC21 2F68
Description:	Print head temperature error (reboot request) (support number : 4801)
Causes:	Print head temperature is detected more than the specified times. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F69
Description:	Print head abnormal temperature error (print head replacement request) (support number : 1478)
Causes:	The printer does not recover by rebooting after print head abnormal temperature error. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Replace the print head.

Error code:	EC21 2F6D
Description:	Print head EEPROM checksum error 2 (support number: 140F)
Causes:	Abnormity is detected in checksum judgement of EEPROM at print head installation and starting up.
Remedy:	1 Replace the print head.

Error code:	EC21 2F6E
Description:	Print head abnormal circuit error (reboot request) (support number : 4801)
Causes:	Print head abnormal temperature is detected more than the specified times. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F6F
Description:	Print head abnormal circuit error (print head replacement request) (support number : 1478)
Causes:	The printer does not recover by rebooting after print head abnormal circuit error. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Replace the print head.

Error code:	EC21 2F70
Description:	Print head diode temperature abnormal (reboot request) (support number: 1408)
Causes:	Abnormal temperature of the diode is detected at diode correction.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F71
Description:	Print head diode temperature unstable (support number: 1409)
Causes:	Diode temperature is detected to be unstable at diode correction.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F72
Description:	Print head diode correction error (reboot request) (support number: 140A)
Causes:	Abnormal value is detected at diode correction.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F73
Description:	Print head diode temperature abnormal (print head replacement request) (support number: 1408)
Causes:	The printer does not recover by rebooting after this error.
Remedy:	1 Replace the print head.

Error code:	EC21 2F74
Description:	Print head diode temperature unstable (print head replacement request) (support number: 1409)
Causes:	The printer does not recover by rebooting after this error.
Remedy:	1 Replace the print head.

Error code:	EC21 2F75
Description:	Print head diode correction error (print head replacement request) (support number: 140A)
Causes:	The printer does not recover by rebooting after this error.
Remedy:	1 Replace the print head.

Error code:	EC21 2F76
Description:	Print head abnormal temperature rising error H (reboot request) (support number : 5200)
Causes:	Abnormal temperature rising is detected from heater board at home position side. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F77
Description:	Print head abnormal temperature rising error M (reboot request) (support number : 5200)
Causes:	Abnormal temperature rising is detected from heater board at the center of the print head. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F78
Description:	Print head abnormal temperature rising error A (reboot request) (support number : 5200)
Causes:	Abnormal temperature rising is detected from heater board at away position side. (support number : 5200) * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Reboot the printer.

Error code:	EC21 2F79
Description:	Print head abnormal temperature rising error H (reboot request) (support number : 1478)
Causes:	The printer does not recover by rebooting after print head abnormal temperature rising error H. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Replace the print head.

Error code:	EC21 2F7A
Description:	Print head abnormal temperature rising error M (reboot request) (support number : 1478)
Causes:	The printer does not recover by rebooting after print head abnormal temperature rising error M. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Replace the print head.

Error code:	EC21 2F7B
Description:	Print head abnormal temperature rising error A (reboot request) (support number : 1478)
Causes:	The printer does not recover by rebooting after print head abnormal temperature rising error A. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer.
Remedy:	1 Replace the print head.

Error code:	EC21 2F7D
Description:	Print head contact error before non-ejection detection (support number: 4801)
Causes:	Sending command to the print head is disabled.
Remedy:	1 Remove the print head and check the condition of print head contacting part. Proper condition Go to 2. Abnormal condition Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 2 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Replace the print head. Abnormal • Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. • Problem in LONG FFC CHECK Replace FLEXIBLE CABLE UNIT.

Error code:	EC22 2F30
Description:	Head management sensor position adjustment error (support number: 4801)
Causes:	Adjusting head management sensor position is failed.
Remedy:	1 Check if the ink is filled into ink tubes. Ink is filled Go to 2. Ink is not filled Perform [DIAGNOSIS > PURGE CHECK] to diagnose ink vacuum of PURGE UNIT. PURGE UNIT ink vacuum diagnosis Proper operation Perform deep cleaning and fill the ink. When the ink vacuum does not recover, replace the print head. Abnormal operation Replace PURGE UNIT. 2 Print user nozzle check pattern or service nozzle check pattern to check the nozzle condition. (Check if blur or non-ejection appears at the top and bottom edge line of the nozzle check pattern.) Appropriate condition Replace HEAD MANAGEMENT SENSOR UNIT. Abnormal condition Perform deep cleaning and fill the ink. When the ink vacuum does not recover, replace the print head.

Error code:	EC22 2F47
Description:	Head management sensor unit failure (support number: 4801)
Causes:	The head management sensor unit is detected to be faulty at starting up or nonejection detection.
Remedy:	1 Check the items below. a) Adherence of paper dust and hairs on the HEAD MANAGEMENT SENSOR UNIT. b) Adherence or laying-up of large amount of ink mist on the HEAD MANAGEMENT SENSOR UNIT. c) Connector condition. Appropriate condition and proper connection Go to 2. Inappropriate condition or improper connection a) Remove it. b) Perform cleaning or replace HEAD MANAGEMENT SENSOR UNIT. c) Connect the connector. 2 Check if the fuse (FU5202) on MAIN PCB UNIT is disconnected. Connected Replace HEAD MANAGEMENT SENSOR UNIT. Disconnected Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC22 4001
Description:	End-of-life of head management sensor unit (support number: 5B16) Memo : Remove the error in service mode after handling.
Causes:	Ink amount in the head management sensor exceeds the threshold.
Remedy:	1 Replace HEAD MANAGEMENT SENSOR UNIT.

Error code:	EC23 260E
Description:	Gap adjustment error (support number: 4801)
Causes:	Abnormity is detected at GAP adjustment.
Remedy:	1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT. Improper connection Connect the cable.

Error code:	EC23 2F11
Description:	Multi sensor bus communication error (support number: 4801)
Causes:	Communicating with multi sensor related hard ware, such as LED driver and multi sensor EEPROM, is failed.
Remedy:	1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT. Improper connection Connect the cable. This error is caused by multi sensor malfunction. Communication error of other ICs is indicated when communication failure occurs, since confirmation of communication with other ICs in the carriage is performed prior to confirmation of communication of the multi sensor.

Error code:	EC23 2F18
Description:	Carriage board I2C bus communication error (support number: 4801)
Causes:	I2C writing and reading to ICs on the carriage board is failed.
Remedy:	1 Perform [DIAGNOSIS > CR SYSTEM CHECK], and check LONG FFC CHECK result and the CRC value change before and after turning off and on the power. (The value change is indicating broken wire.) Normal result Replace CARRIAGE UNIT. Abnormal result Replace MAIN PCB UNIT.

Error code:	EC23 2F32
Description:	Multi sensor error (support number: 4801)
Causes:	Abnormity is detected in multi sensor EEPROM reading at each automatic adjustment, paper edge detection, GAP adjustment, and starting up.
Remedy:	1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT. Improper connection Connect the cable.

Error code:	EC24 4049
Description:	Abnormal temperature by temperature and humidity sensor (support number: 8200) Memo: Remove the error in service mode after handling.
Causes:	Abnormity is detected at reading temperature
Remedy:	1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable.

Error code:	EC24 404A
Description:	Abnormal humidity by temperature and humidity sensor (support number: 8200) Memo: Remove the error in service mode after handling.
Causes:	Abnormity is detected at reading humidity.
Remedy:	1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable.

Error code:	EC24 404B
Description:	Temperature and humidity sensor non-connection (support number: 8200) Memo: Remove the error in service mode after handling.
Causes:	Abnormity is detected at reading temperature and humidity.
Remedy:	1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable.

Error code:	EC25 2F16
Description:	Mist fan error (support number: 4801)
Causes:	Abnormity is detected at reading humidity.
Remedy:	1 Check the cable connection of MIST FAN. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace EXHAUST MIST DUCT UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC25 4001
Description:	End-of-life of mist collecting duct (support number: 5B20) Memo: Remove the error in service mode after handling.
Causes:	Ink amount in the mist collecting duct exceeds the threshold.
Remedy:	1 Replace EXHAUST MIST DUCT UNIT.

Error code:	EC31 2F09
Description:	Wiper blade encoder and motor error (support number: 4801)
Causes:	The encoder does not detect the wiper moved to the specified position.
Remedy:	1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substances Go to 2. With foreign substances Remove the foreign substances. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck operation. Improper operation Replace PURGE UNIT.

Error code:	EC31 2F10
Description:	Wiper blade motor overload (support number: 4801)
Causes:	The motor keeps 100% output.
Remedy:	1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substances Go to 2. With foreign substances Remove the foreign substances. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck operation. Improper operation Replace PURGE UNIT.

Error code:	EC31 2F1B
Description:	Wiper blade position detecting sensor error (support number: 4801)
Causes:	WIPER POSITION SENSOR does not detect wiper position despite having moved the wiper to the specified position.
Remedy:	1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substances Go to 2. With foreign substances Remove the foreign substances. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck operation. Improper operation Replace PURGE UNIT.

Error code:	EC31 2F1C
Description:	Purge main cam sensor error (support number: 4801)
Causes:	The following failure is detected. - Initialization of purge main cam position is failed. - Moving CARRIAGE UNIT to the specified position is disabled when capping.
Remedy:	1 Check the items below. a) The foreign substances such as paper debris are adhering around PURGE UNIT. b) Scratch or stain on SCALE, LINER. Without paper debris, scratch, or stain Go to 2. With paper debris, scratch, or stain a) Remove the foreign substance. b) Perform cleaning or replace SCALE, LINEAR. 2 After unlocking CARRIAGE UNIT with [FUNCTION > CR UNLOCK], perform [FUNCTION > CR LOCK] to check CARRIAGE UNIT lock operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT.

Error code:	EC31 2F1D
Description:	Purge motor error (support number: 4801)
Causes:	The motor does not operate.
Remedy:	1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT.

Error code:	EC31 2F1E
Description:	Purge motor overload (support number: 4801)
Causes:	The motor keeps 100% output, or PURGE MOTOR ENCODER cannot be read.
Remedy:	1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT, and also check the connector connection. Proper connection without foreign substance Go to 2. With foreign substances or improper connection Remove the foreign substance or connect the connector properly. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT.

Error code:	EC31 2F1F
Description:	Pump roller position detecting sensor error (support number: 4801)
Causes:	The PUMP ROLLER SENSOR fails to detect pump rolling position when driving the pump.
Remedy:	1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT.

Error code:	EC31 2F22
Description:	Purge motor drive timeout (support number: 4801)
Causes:	The purge motor drive does not complete the specified operation within the specified time.
Remedy:	1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace the PURGE UNIT.

Error code:	EC31 2F23
Description:	Wiper blade motor drive timeout (support number: 4801)
Causes:	The purge motor drive does not complete the specified operation within the specified time.
Remedy:	1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace the PURGE UNIT.

Error code:	EC31 2F94
Description:	Carriage obstacle error (support number: 4801)
Causes:	When the detected value by acceleration sensor exceeds the threshold. In addition, is in the opposite direction of CARRIAGE UNIT scanning direction.
Remedy:	1 Check the items below. a) The foreign substances such as paper debris around PURGE UNIT. b) The purge lock pin to strikes to CARRIAGE UNIT during CARRIAGE UNIT operation. No foreign substance and the purge lock pin does not strike Go to 2. Foreign substance is adhering or the purge lock pin strikes a) Remove the foreign substance. b) Replace the PURGE UNIT.

Error code:	EC31 4001
Description:	End-of-life of purge unit (support number: 5C00) Memo : Remove the error in service mode after handling.
Causes:	The purge unit lifespan runs out.
Remedy:	1 Replace the PURGE UNIT.

Error code:	EC32 4001
Description:	End-of-life of tube unit (support number: B510) Memo : Remove the error in service mode after handling.
Causes:	The amount of carriage scan time exceeds the threshold, and the tube unit lifespan runs out.
Remedy:	1 Replace the INK TUBE UNIT.

Error code:	EC33 2601
Description:	Timeout of left or right ink supply choke valve driving (support number: 4801)
Causes:	The choke valve does not complete driving within the scheduled time.
Remedy:	1 Perform [DIAGNOSIS > I/O DISPLAY] to check the RIGHT CHOKE VALVE POSITION SENSOR and the LEFT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R. Abnormal operation Replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R.

Error code:	EC33 2604
Description:	Timeout error of left and right agitation valve drive (support number : 4801)
Causes:	The agitation valve does not complete driving within the scheduled time.
Remedy:	1 Perform [DIAGNOSIS > I/O DISPLAY] to check the left and right agitation valve position sensor operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the SUB INK TANK UNIT L and the SUB INK TANK UNIT R. Abnormal operation Replace the SUB INK TANK UNIT L and the SUB INK TANK UNIT R.

Error code:	EC33 2F3A
Description:	Left or right ink valve motor error (support number: 4801)
Causes:	Encoder value of the left and right ink valve motor is not detected.
Remedy:	1 Replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R.

Error code:	EC33 402x
Description:	Choke valve leak at initial ink filling (support number: 5A60) Memo : Remove the error in service mode after handling.
Causes:	The ink level detection pin detects ink filling failure of the sub tank. Reference: Ink colors are identified with the last number of detail codes.
Remedy:	1 Replace the SUB INK TANK UNIT that ink filling error occurred. (Disassembly & Reassembly for SUB INK TANK UNIT R)

Error code:	EC34 2602
Description:	Right choke valve drive timeout (support number: 4801)
Causes:	The choke valve does not complete driving within the scheduled time.
Remedy:	1 Perform [DIAGNOSIS > I/O DISPLAY] to check the RIGHT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT R. Abnormal operation Replace the INK SUPPLY TANK UNIT R.

Error code:	EC34 2605
Description:	Right agitation valve drive timeout (support number: 4801)
Causes:	The agitation valve does not complete driving within the scheduled time.
Remedy:	1 Perform [DIAGNOSIS > I/O DISPLAY] to check the RIGHT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the SUB INK TANK UNIT R. Abnormal operation Replace the SUB INK TANK UNIT R.

Error code:	EC34 2F3B
Description:	Right ink valve motor error (support number: 4801)
Causes:	Encoder value of the right ink valve motor is not detected.
Remedy:	1 Replace the INK SUPPLY TANK UNIT R.

Error code:	EC35 2603
Description:	Left choke valve drive timeout (support number: 4801)
Causes:	The choke valve does not complete driving within the scheduled time.
Remedy:	1 Perform [DIAGNOSIS > I/O DISPLAY] to check the LEFT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT L. Abnormal operation Replace the INK SUPPLY TANK UNIT L.

Error code:	EC35 2606
Description:	Timeout error of left agitation valve drive (support number : 4801)
Causes:	The agitation valve does not complete driving within the scheduled time.
Remedy:	1 Perform [DIAGNOSIS > I/O DISPLAY] to check the LEFT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the SUB INK TANK UNIT L. Abnormal operation Replace the SUB INK TANK UNIT L.

Error code:	EC35 2F3C
Description:	Left ink valve motor error (support number: 4801)
Causes:	Encoder value of the left ink valve motor is not detected.
Remedy:	1 Replace the INK SUPPLY TANK UNIT L.

Error code:	EC3F 2F40
Description:	Complete non-ejection in all colors through non-ejection detection (support number: 1492)
Causes:	Complete non-ejection in all colors through non-ejection detection.
Remedy:	1 Check the items below. a) Foreign substances such as paper debris around HEAD MANAGEMENT SENSOR UNIT. b) Tubes are filled by ink. No foreign substances and ink is filled Go to 2. Foreign substances are adhering or tubes are not filled by ink. a) Remove the foreign substance. b) Go to 3. There is little possibility of print head contact failure factor (because print head contact failure is checked by the automatic diagnosis at print head installation or before performing non-ejection detection). 2 Check the items below. a) Whether the service nozzle check pattern can be printed. b) Perform [DIAGNOSIS > CR SYSTEM CHECK] , and check LONG FFC CHECK result. Printable without broken wires Replace HEAD MANAGEMENT SENSOR UNIT. Not printable or broken wires a) Replace the print head. b) Replace the CARRIAGE UNIT. 3 Perform [DIAGNOSIS > PURGE CHECK > PRESSURE CHECK] to check vacuum operation of PURGE UNIT. Proper operation Replace the INK TUBE UNIT. Abnormal operation Replace the PURGE UNIT.

Error code:	EC3F 2F41
Description:	Complete non-ejection in one color (support number: 1492)
Causes:	Non-ejection in all nozzles of the one color is detected through non-ejection detection after cleaning.
Remedy:	1 Check if the ink is filling into tubes. Ink is filled Go to 2. (Insufficient ink in the print head or print head defect is suspected.) Ink is not filled Go to 3. 2 Perform deep cleaning and print nozzle check pattern. Appropriate condition Replace the ink supply tank unit that does not have ink filled in the tube. Abnormal condition Replace the print head.

Error code:	EC3F 402F
Description:	Ink vacuum error at initial ink filling. (support number : B510) Memo : Remove the error in service mode when handling is completed.
Causes:	After filling ink to the sub tank, ink filling into the tubes and the print head fails.
Remedy:	1 Check if ink is filling each tube and check ink filling condition by each cap. Not ink filling failure by each cap Go to 2. Ink filling failure by each cap Replace the PURGE UNIT. <The places to check ink filling condition of ink tubes> <The ink to be vacuumed by each cap> 2 Perform [FUNCTION > TEMPORARY HEAD REPLACEMENT] and remove the print head. Install the other print head. Then, check the installation function. Proper function Replace the print head. Improper function Go to 3. 3 Replace the TUBE UNIT. The problem is resolved Complete. The problem is not resolved Replace the sub tank unit, the SUB INK TANK UNIT L or the SUB INK TANK UNIT R, of the color that ink has not been filled.

Error code:	EC41 4001
Description:	End-of-life of SUCTION FAN UNIT (support number: 5B20) Memo : Remove the error in service mode after handling.
Causes:	Ink filled up in SUCTION FAN UNIT is detected.
Remedy:	1 Replace the SUCTION FAN UNIT.

Error code:	EC43 4001
Description:	End-of-life of WASTE INK BOX UNIT, HP (support number: 5B20) Memo : Remove the error in service mode after handling.
Causes:	Ink filled up in WASTE INK BOX UNIT, HP is detected.
Remedy:	1 Replace the WASTE INK BOX UNIT, HP.

Error code:	EC44 4001
Description:	End-of-life of WASTE INK BOX UNIT, CENTER (support number: 5B20) Memo : Remove the error in service mode after handling.
Causes:	Ink filled up in WASTE INK BOX UNIT, CENTER is detected.
Remedy:	1 Replace the WASTE INK BOX UNIT, CENTER.

Error code:	EC45 4001
Description:	End-of-life of waste ink absorber unit C (support number: 5B20) Memo : Remove the error in service mode after handling.
Causes:	Ink filled up in WASTE INK ABSORBER UNIT C is detected.
Remedy:	1 Replace the WASTE INK ABSORBER UNIT C.

Error code:	EC46 4001
Description:	Ink filled up in waste ink absorber unit D (support number : 5B20) Memo : Remove the error in service mode after handling.
Causes:	Ink filled up in WASTE INK ABSORBER UNIT D is detected.
Remedy:	1 Replace the WASTE INK ABSORBER UNIT D.

Error code:	EC47 4001
Description:	End-of-life of WASTE INK BOX UNIT, BP (support number: 5B20) Memo : Remove the error in service mode after handling.
Causes:	Ink filled up in WASTE INK BOX UNIT, BP is detected.
Remedy:	1 Replace the WASTE INK BOX UNIT, BP.

Error code:	EC48 4001
Description:	End-of-life of MCG GUIDE UNIT (support number: 5B21) Memo : Remove the error in service mode after handling.
Causes:	Ink full in the MCG GUIDE UNIT of the maintenance cartridge is detected.* *Without having the maintenance cartridge installed, when the waste ink flows into the maintenance cartridge, the counter counts. (This case is not usually happens.)
Remedy:	1 Replace the MCG GUIDE UNIT.

Error code:	EC51 2F07
Description:	USB Vbus overcurrent (support number: 9000)
Causes:	Vbus overcurrent is detected.
Remedy:	1 Reboot.

Error code:	EC51 2F14
Description:	Main PCB I2C bus error (support number: 4801)
Causes:	Abnormal checksum value of the ink agitation timer or ink cleaning timer is detected, or accessing DA converter is disabled.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 2F15
Description:	Unable to allocate memory (support number: 4801)
Causes:	Acquisition of OS memory pool packet is disabled.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments..

Error code:	EC51 2F38
Description:	Access cover open error at the cover locking (support number: 1214)
Causes:	Cover open is detected when the access cover is being locked.
Remedy:	1 Close the access cover, and reboot. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 2FDD
Description:	Left ink level detection error (support number: 4801)
Causes:	Inactivation of the ink level detection pin of the sub ink tank in INK SUPPLY TANK UNIT L is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.)
Remedy:	1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 2FDE
Description:	Right ink level detection error (support number: 4801)
Causes:	Inactivation of the ink level detection pin of the sub ink tank in INK SUPPLY TANK UNIT R is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.)
Remedy:	1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 2FDF
Description:	Left and right ink level detection error (support number: 4801)
Causes:	Inactivation of the ink level detection pin of the sub ink tank in the INK SUPPLY TANK UNIT L is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.)
Remedy:	1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3000
Description:	Network sub-system start-up error (support number: 6900)
Causes:	Starting up sequence of Network sub-system is failed.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware.

Error code:	EC51 3001
Description:	Network sub-system timeout (support number: 6901)
Causes:	Network sub system does not respond.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware.

Error code:	EC51 3004
Description:	Wired LAN driver error (support number: 6920)
Causes:	The fatal error occurs in the ethernet driver.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3005
Description:	Wired LAN hardware error (support number: 6921)
Causes:	Ethernet driver is physically broken.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the connection of the I/F PCB UNIT and the MAIN PCB UNIT. The problem is resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments. The problem is not resolved Connect the I/F PCB UNIT to the MAIN PCB UNIT.

Error code:	EC51 3006
Description:	Other network sub-system errors (support number: 6902)
Causes:	Starting up sequence of network sub-system fails.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3100
Description:	USB control-out bus error (support number: 6930)
Causes:	Bus error occurs at USB control-out end point.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3101
Description:	USB control-in bus error (support number: 6931)
Causes:	USB control-in end point bus error occurs.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3102
Description:	USB print bulk-out bus error (support number: 6932)
Causes:	Bus error occurs at print bulk-out end point.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3103
Description:	USB print bulk-in bus error (support number: 6933)
Causes:	Bus error occurs at print bulk-in end point.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When connection is proper and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3104
Description:	USB sub-system firmware error (support number: 6940)
Causes:	USB firm error occurs.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3105
Description:	USB sub-system command error (support number: 6941)
Causes:	USB command error occurs.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When connection is proper and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3106
Description:	USB sub-system timeout (support number: 6942)
Causes:	USB watchdog error occurs.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3107
Description:	USB sub-system data copy error (support number: 6943)
Causes:	USB-Relax firmware data copy error occurs.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3108
Description:	USB sub-system instruction error (support number: 6944)
Causes:	USB-Relax firmware instruction copy error is occurs.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3109
Description:	USB sub-system not started properly (support number: 6945)
Causes:	Boot error of USB-Relax firmware occurs.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3110
Description:	USB sub-system improper timeout setting (support number: 6946)
Causes:	Initial value set error of USB-Relax firmware watchdog occurs.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3300
Description:	Firmware model error – before writing (support number : 4940)
Causes:	The printer receives firmware for a different model at firmware update.
Remedy:	1 Install the correct model firmware.

Error code:	EC51 3301
Description:	Sub-chip connection error (support number: 4801)
Causes:	When starting up the printer or returning from power saving mode, connecting to sub-chip fails.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3302
Description:	Sub-chip initialization error (support number: 4801)
Causes:	When starting up the printer or returning from power saving mode, initialization of the sub-chip fails.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments. Memo: If the error occurred after reseating the flexible cables, check the condition of flexible cable connection.

Error code:	EC51 3303
Description:	Sub-chip firmware loading error (support number: 4801)
Causes:	When starting up the printer or returning from power saving mode, downloading sub-chip firmware fails.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3304
Description:	Media updating failure (support number: 4905)
Causes:	Updating the printer media information fails.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Update the printer media information with Media Configuration Tool. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3306
Description:	NAND file system initialization error (support number: 4905)
Causes:	When starting up the printer or returning from power saving mode, initialization of NAND file system fails.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3307
Description:	NAND file system unformatted (support number: 4905)
Causes:	When starting up the printer or returning from power saving mode, formatting of NAND file system fails.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3308
Description:	Checksum error at firmware update (support number: 4905)
Causes:	Checksum of the firmware sent at firmware updating does not match.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 3309
Description:	Memory allocation failure at firmware update (support number: 4905)
Causes:	Securing the operation area in RAM during firmware updating fails.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 330A
Description:	Firmware size error (support number: 4905)
Causes:	The size information described in the received firmware data and the actual received size does not match at firmware updating.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 4041
Description:	Deletion failure in main PCB SROM (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	Deletion of the corresponding area in SROM during firmware updating fails.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 4042
Description:	Writing failure in main PCB SROM (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	Writing to SROM during firmware updating fails.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 4045
Description:	Main PCB EEPROM error (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	Abnormity is detected when information is written to the main PCB EEPROM.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 4046
Description:	Main PCB failure in NAND flash deletion (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	Deletion of the corresponding area in NAND flash during firmware updating fails.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 4047
Description:	Writing failure in main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	Writing to NAND flash during firmware updating fails.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 404C
Description:	Serial number data mismatch (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	Mismatch of Serial number data in the BACKUP PCB UNIT and the MAIN PCB UNIT is detected in start-up of the printer.
Remedy:	1 This error occurs after MAIN PCB UNIT replacement Go to 2. This error occurs without performing MAIN PCB UNIT replacement Go to 3. 2 Start up the printer in service mode. Perform PCB replacement mode. (Automatic transformation from service mode to PCB replacement mode in start-up.) 3 Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Put back the MAIN PCB UNIT, the one that has been installed before the replacement, and replace the BACKUP PCB UNIT.

Error code:	EC51 404D
Description:	Model ID mismatch (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	When starting up the printer, model ID mismatch between MAIN PCB UNIT and BACKUP PCB UNIT is detected.
Remedy:	1 This error occurs after MAIN PCB UNIT replacement Go to 2. This error occurs without performing MAIN PCB UNIT replacement Go to 3. This error occurs after replacing to the BACKUP PCB UNIT that has been installed to the other model Replace with the new BACKUP PCB UNIT. 2 Start up the printer in service mode. Perform PCB replacement mode. (Automatic transformation from service mode to PCB replacement mode at starting up.) 3 Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Put back the MAIN PCB UNIT, the one that has been installed before the replacement, and replace the BACKUP PCB UNIT.

Error code:	EC51 404E
Description:	Main PCB EEPROM error (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	Access to the main PCB EEPROM fails.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 4070
Description:	Main PCB NAND flash ECC error (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	ECC error in NAND flash occurs during firmware updating.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 4071
Description:	Initialization failure in main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	When starting up the printer or returning from power saving mode, initialization of NAND flash fails.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 4072
Description:	Format failure in Main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed.
Causes:	When starting up the printer or returning from power saving mode, formatting of NAND flash fails.
Remedy:	1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC51 5001
Description:	Start-up disabled (support number: 7050) Memo: Remove the error in service mode when handling is completed.
Causes:	Starting up the printer fails.
Remedy:	1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.)

Error code:	EC51 5002
Description:	Start-up disabled (support number: 7051) Memo: Remove the error in service mode when handling is completed.
Causes:	Starting up the printer fails.
Remedy:	1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.)

Error code:	EC51 5003
Description:	Start-up disabled (support number: 7052) Memo: Remove the error in service mode when handling is completed.
Causes:	Starting up the printer fails.
Remedy:	1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.)

Error code:	EC52 4038
Description:	Abnormal power supply voltage in standby or printing (support number: 9110) Memo: Remove the error in service mode when handling is completed.
Causes:	Power supply from the power supply unit stops in standby or printing.
Remedy:	1 Reconnect after unplugging the power cable from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC52 4039
Description:	Abnormal power supply voltage in VH leak detection (support number: 9110) Memo: Remove the error in service mode when handling is completed.
Causes:	Power supply from the power supply unit stops in leak detection.
Remedy:	1 Reconnect after unplugging the power cable from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC54 290A
Description:	Hard disk unconnected (support number: 4801)
Causes:	Hard disk detection at start-up fails.
Remedy:	1 Check if the hard disk cable is connected to the MAIN PCB UNIT. Connected Go to 2. Disconnected Connect the cable. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the hard disk cable. The problem is resolved Complete. The problem is not resolved Go to 3. 3 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC54 401A
Description:	Hard disk reading/writing error (support number: 7001) Memo: Remove the error in service mode when handling is completed.
Causes:	Reading/writing to the hard disk is disabled.
Remedy:	1 Replace the hard disk cable. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the hard disk. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC54 405A
Description:	Hard disk capacity mismatch (support number: 7003) Memo: Remove the error in service mode when handling is completed.
Causes:	Hard disk capacity difference is detected at start-up.
Remedy:	1 Replace the hard disk.

Error code:	EC54 405B
Description:	Hard disk model mismatch (support number: 7004) Memo: Remove the error in service mode when handling is completed.
Causes:	Hard disk model ID mismatch is detected at start-up.
Remedy:	1 Replace the hard disk.

Error code:	EC55 2F20
Description:	Flexible cable connection error (support number: 4801)
Causes:	Abnormity, left connection, or inappropriate connection in flexible cable connection between MAIN PCB UNIT and CARRIAGE UNIT was detected.
Remedy:	1 Check the flexible cable connection. Proper connection Replace the CARRIAGE UNIT. Improper connection Connect the flexible cable properly. The problem is not resolved Go to 2. 2 Reconnect the power cable after unplugging from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Replace the POWER SUPPLY UNIT.

Error code:	EC56 2FE0
Description:	Sub-ink tank unit power supply error (support number: 6502)
Causes:	The power is not supplied to ink tank ROMs.
Remedy:	1 Check the MAIN PCB UNIT cable connection. Proper connection Go to 2. Improper connection Connect the cable. 2 Check if the ink tank is empty. Not empty Replace the ink tank unit (replacement procedure for INK SUPPLY TANK UNIT L, for INK SUPPLY TANK UNIT R). Empty Replace the ink tank.

Error code:	EC57 4040
Description:	RTC time unknown (support number: 6702) Memo: Remove the error in service mode when handling is completed.
Causes:	Unset of GMT in RTC is detected at printer start-up in user mode.
Remedy:	1 Check if the battery is mounted in the MAIN PCB UNIT. Battery is mounted Replace the battery and set GMT time by [OTHERS>RTC SETTING] GMT. Battery is not mounted Remount the battery and set GMT time by [OTHERS>RTC SETTING]. GMT time = Greenwitch Mean Time

Error code:	EC57 404F
Description:	RTC non-connection (support number: 6700) Memo: Remove the error in service mode when handling is completed.
Causes:	Reading / writing to RTC data is disabled.
Remedy:	1 Reboot. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. After replacement, perform PCB replacement mode and necessary adjustments.

Error code:	EC58 2F12
Description:	Backup PCB EEPROM error (support number: 4801)
Causes:	Reading / writing to BACKUP PCB UNIT EEPROM is disabled.
Remedy:	1 Check the cable connection. Proper connection Replace the BACKUP PCB UNIT. Improper connection Connect the cable.

Error code:	EC59 3002
Description:	Wireless LAN device non-connection (support number: 6910)
Causes:	Wireless LAN device is not recognized.
Remedy:	1 Check the WIRELESS LAN PCB UNIT flexible cable connection Proper connection Replace the WIRELESS LAN PCB UNIT. Improper connection Connect the flexible cable.

Error code:	EC59 3003
Description:	Wireless LAN hardware error (support number: 6911)
Causes:	The wireless LAN device is physically broken.
Remedy:	1 Check the WIRELESS LAN PCB UNIT flexible cable connection Proper connection Replace the WIRELESS LAN PCB UNIT. Improper connection Connect the flexible cable.

Error code:	FF0000 2E3F
Description:	Paper feeding failure (other) (support number: 1300)
Causes:	Paper jam error other than above cases occurs.
Remedy:	1 Release the release lever. Reload the paper. (Check remained paper pieces and check the paper tip condition.) 2 Check other suspected cause. • Media related cause. (size, media type mismatch, turn-up at the tip of the paper) • Curly bottom tip of the roll paper. • Avoid the paper with strong stiffness or heavy roll paper.

Деталь:	ABSORBER, CAP
Парткод:	QC5-1993-000

Деталь:	ABSORBER, INK
Парткод:	QD1-2348-000

Деталь:	UPPER GUIDE, INK TANK
Парткод:	QD1-2579-000

Деталь:	HEAD MANAGEMENT SENSOR UNIT
Парткод:	QM4-4038-000

Деталь:	INK SUPPLY MOUNT UNIT L
Парткод:	QM4-4197-000

Деталь:	INK SUPPLY MOUNT UNIT R
Парткод:	QM4-4198-000

Деталь:	INK SUPPLY TANK HOLDER UNIT L
Парткод:	QM4-4316-000

Деталь:	INK SUPPLY TANK HOLDER UNIT R
Парткод:	QM4-4318-000

Деталь:	HARNESS ASSY, TANKLED R RLY
Парткод:	QM7-4834-000

Деталь:	HARNESS ASSY, TANKLED L RLY
Парткод:	QM7-4835-000

Деталь:	HARNESS ASSY, HEAD MANAGEMENT
Парткод:	QM7-4845-000

Деталь:	WIRELESS LAN PCB UNIT
Парткод:	QM4-4865-000

Деталь:	HARNESS ASSY, POWER SUPPLY
Парткод:	QM7-4821-000

Деталь:	HARNESS ASSY, INLET RELAY
Парткод:	QM7-4824-000

Деталь:	HARNESS ASSY, RU RELAY
Парткод:	QM7-4867-000

Деталь:	ROM BOARD UNIT
Парткод:	QM4-4287-000

Деталь:	SCREW, RS, M4
Парткод:	XA9-0732-000

Деталь:	SCREW, TP, BH3X8, S
Парткод:	XB4-7300-805

Деталь:	HDD, ST320LT012
Парткод:	WM2-5295-000

Деталь:	SCREW, CROSS-RECESS, FCH
Парткод:	XB1-2400-607

Деталь:	SCREW, FLANGED PAN HEAD, M4X8
Парткод:	XB6-7400-805

Деталь:	WASHER, TOOTHED LOCK, M4
Парткод:	XD1-4200-402

Деталь:	HANDLE UNIT, LOWER SUPPORT L
Парткод:	QM4-4897-000

Деталь:	COVER UNIT, SIDE OUTER L
Парткод:	QM4-4382-000

Деталь:	ACTIVE ROLL BRAKE UNIT
Парткод:	QM4-8678-000

Деталь:	HARNESS ASSY, LO SPL SOL
Парткод:	QM7-4871-000

Деталь:	HARNESS ASSY, ARB MOTOR
Парткод:	QM7-4872-000

Деталь:	HARNESS ASSY, LO SPLSET L
Парткод:	QM7-4873-000

Деталь:	IC, PHOTO INTERRUPTER
Парткод:	WG8-5935-000

Canon imagePROGRAF PRO-2000

Общие характеристики

Технология печати

Макс. формат

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Печать фотографий

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Двусторонняя печать

Печать без полей

Пигментные чернила

Мин, объем капли

Макс. ширина рулона

Макс, разрешение для ч/б печати

Сканер

Стандарт TWAIN

Отправка изображения по e-mail

Слайд-адаптер

Стандарт WIA

Печать на:

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Версия USB

Инфракрасный порт

RS-232

Устройство для чтения карт памяти

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Bluetooth

LPT

AirPrint

Ethernet (RJ-45)

Веб-интерфейс

USB

Дополнительная информация

Работа от аккумулятора

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Потребляемая мощность

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Детали Pinch Roller, Release Lever

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Деталь:	BELT, PAPER TRANSPORT
Парткод:	QC4-8783-000

Деталь:	PLATEN, INK PRE EJECTION
Парткод:	QD1-1761-000

Деталь:	HOLDER, PAPER FEED ROLLER
Парткод:	QD1-2079-000

Деталь:	FILM, TIMING SLIT DISK
Парткод:	QD1-2702-000

Деталь:	PAPER FEED ROLLER UNIT
Парткод:	QL2-8565-000

Деталь:	CODEWHEEL COVER UNIT
Парткод:	QM4-4210-000

Деталь:	PAPER FEED MOTOR UNIT
Парткод:	QM4-4211-000

Деталь:	PLATEN UNIT, TOP AWAY
Парткод:	QM4-4271-000

Деталь:	PRE PRINTING PLATEN BASE ASSY
Парткод:	QM4-4277-000

Деталь:	PAPER FEED ENCODER UNIT
Парткод:	QM4-4288-000