Canon imagePROGRAF PRO-6000
Рейтинг
Актуальный
Тип устройства
Принтер
Макс. формат
A0
Цветность печати
цветная
Общие характеристики |
|
|---|---|
Размещение |
напольный |
Макс. формат |
A0 |
Копир |
|
Печать фотографий |
|
Телефон |
|
Сканер |
|
Факс |
|
Тип устройства |
Принтер |
Цветность печати |
цветная |
Принтер |
|
Двусторонняя печать |
|
Печать без полей |
|
Пигментные чернила |
|
Прямая печать |
|
Мин, объем капли |
4 пл |
Количество цветов |
12 |
Макс, разрешение для ч/б печати |
|
| По Y | 1 200 |
| По X | 2 400 |
Сканер |
|
Стандарт WIA |
|
Слайд-адаптер |
|
Отправка изображения по e-mail |
|
Стандарт TWAIN |
|
Печать на: |
|
| Конвертах |
|
| Карточках |
|
| CD/DVD |
|
| Рулоне |
|
| Глянцевой бумаге |
|
| Фотобумаге |
|
| Пленках |
|
| Матовой бумаге |
|
Факс |
|
Цветной |
|
Телефон |
|
АОН |
|
Спикерфон |
|
Стандарт DECT |
|
Беспроводная трубка |
|
Проводная трубка |
|
Автоответчик |
|
Caller ID |
|
Языки управления |
|
| PCL 6 |
|
| PPDS |
|
| PostScript |
|
| PostScript 2 |
|
| PostScript 3 |
|
| PCL 5c |
|
| PCL 5e |
|
|
|
|
Лотки |
|
Подача бумаги |
|
| Стандартная | 3 072 |
Вывод бумаги |
|
| Стандартный | 320 |
Финишер |
|
Брошюровщик |
|
Степлер |
|
Сортировка со сдвигом |
|
Электронная сортировка |
|
Сортер |
|
Интерфейсы |
|
Версия USB |
2,0 |
FireWire (IEEE 1394) |
|
Устройство для чтения карт памяти |
|
RS-232 |
|
LPT |
|
AirPrint |
|
Bluetooth |
|
Инфракрасный порт |
|
USB |
|
Ethernet (RJ-45) |
|
Веб-интерфейс |
|
Wi-Fi 802.11n |
|
Wi-Fi |
|
Память/Процессор |
|
Емкость жесткого диска |
320 |
Объем памяти |
3 072 |
Дополнительная информация |
|
Экран |
|
Работа от аккумулятора |
|
Диагональ дисплея |
3,5 |
Поддержка ОС |
|
| Windows |
|
| Mac OS |
|
Потребляемая мощность |
|
| При работе | 103 |
| В режиме ожидания | 3,6 |
Уровень шума |
|
| В режиме ожидания | 35 |
| При работе | 50 |
Габариты |
|
Ширина |
1 999 |
Вес |
141 |
Глубина |
984 |
Высота |
1 168 |
Модули
Pinch Roller, Release Lever & Mist Fan
ROLL UNIT LEFT (OPTION)
Ink Tank & Purge Unit
Cutter & Access Cover Lock Unit
Carriage, Tube Unit & Film Strip
Platen & Feed Roller
Lower Roll Unit (Right)
ROLL UNIT MAIN (OPTION)
Printer & Accessories
Tool
Upper Roll Unit, Suction Fan & Waste Ink Unit
Front Covers & Rear Covers
Electrical Parts
Roll Covers
Top Covers & Side Covers
Stand Unit
Детали ROLL UNIT LEFT (OPTION)
| Деталь: | E RING G17 |
| Парткод: | QC4-1522-000 |
| Деталь: | BUSH, ARM ROTARY SHAFT |
| Парткод: | QD1-2085-000 |
| Деталь: | BUSHING, PRESSURE RELEASE |
| Парткод: | QD1-2231-000 |
| Деталь: | GEAR, PRESSURE RELEASE |
| Парткод: | QD1-2233-000 |
| Деталь: | GEAR, RELEASE LEVER |
| Парткод: | QD1-2237-000 |
| Деталь: | PAD, RELEASE LEVER STOPPER |
| Парткод: | QD1-2280-000 |
| Деталь: | SPRING, RELEASE LEVER |
| Парткод: | QD1-2712-000 |
| Деталь: | BUSHING, PR RELEASE |
| Парткод: | QD1-2884-000 |
| Деталь: | RELEASE LEVER UNIT |
| Парткод: | QM4-4208-000 |
| Деталь: | MIST FAN DUCT UNIT 2 |
| Парткод: | QM4-4227-000 |
| Деталь: | PINCH ROLLER UNIT |
| Парткод: | QM4-4252-000 |
| Деталь: | PINCH ROLLER UNIT L |
| Парткод: | QM4-4254-000 |
| Деталь: | SHAFT PRESSURE RELEASE UNIT |
| Парткод: | QM4-4864-000 |
| Деталь: | HARNESS ASSY, TANK CVR MFAN R |
| Парткод: | QM7-4829-000 |
| Деталь: | HARNESS ASSY, TANK CVR MFAN L |
| Парткод: | QM7-4850-000 |
| Деталь: | DETECT MICRO SWITCH |
| Парткод: | WC4-5376-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, FLANGED PAN HEAD, M4X8 |
| Парткод: | XB6-7400-805 |
| Деталь: | CUT WASHER |
| Парткод: | QD1-1441-000 |
| Деталь: | COVER, ROLL GEAR L |
| Парткод: | QD1-1792-000 |
| Деталь: | HOLDER, SPOOL L |
| Парткод: | QD1-1795-000 |
| Деталь: | COVER, SIDE L SUB |
| Парткод: | QD1-2656-000 |
| Деталь: | COVER, SIDE TOP L |
| Парткод: | QD1-2784-000 |
| Деталь: | CAP, COVER SIDE L |
| Парткод: | QD1-2853-000 |
| Деталь: | CABLE, ROLL UNIT |
| Парткод: | QK2-1476-000 |
| Деталь: | HANDLE UNIT, LOWER SUPPORT L |
| Парткод: | QM4-4897-000 |
| Деталь: | I/F PCB UNIT, RU |
| Парткод: | QM4-4231-000 |
| Деталь: | SPOOL LOCK UNIT |
| Парткод: | QM4-4299-000 |
| Деталь: | COVER UNIT, SIDE OUTER L |
| Парткод: | QM4-4382-000 |
| Деталь: | ACTIVE ROLL BRAKE UNIT |
| Парткод: | QM4-8678-000 |
| Деталь: | HARNESS ASSY, LO SPL SOL |
| Парткод: | QM7-4871-000 |
| Деталь: | HARNESS ASSY, ARB MOTOR |
| Парткод: | QM7-4872-000 |
| Деталь: | HARNESS ASSY, LO SPLSET L |
| Парткод: | QM7-4873-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | ABSORBER, CAP |
| Парткод: | QC5-1993-000 |
| Деталь: | ABSORBER, INK |
| Парткод: | QD1-2348-000 |
| Деталь: | UPPER GUIDE, INK TANK |
| Парткод: | QD1-2579-000 |
| Деталь: | HEAD MANAGEMENT SENSOR UNIT |
| Парткод: | QM4-4038-000 |
| Деталь: | INK SUPPLY MOUNT UNIT L |
| Парткод: | QM4-4197-000 |
| Деталь: | INK SUPPLY MOUNT UNIT R |
| Парткод: | QM4-4198-000 |
| Деталь: | WASTE INK TANK UNIT |
| Парткод: | QM4-4226-000 |
| Деталь: | ROM BOARD UNIT |
| Парткод: | QM4-4287-000 |
| Деталь: | INK SUPPLY TANK HOLDER UNIT L |
| Парткод: | QM4-4316-020 |
| Деталь: | INK SUPPLY TANK HOLDER UNIT R |
| Парткод: | QM4-4318-020 |
| Деталь: | PURGE UNIT |
| Парткод: | QM4-4352-000 |
| Деталь: | SUB INK TANK UNIT L |
| Парткод: | QM4-8640-000 |
| Деталь: | SUB INK TANK UNIT R |
| Парткод: | QM4-8641-000 |
| Деталь: | LIFT UNIT |
| Парткод: | QM4-8710-000 |
| Деталь: | TANK LED PCB UNIT |
| Парткод: | QM7-4761-000 |
| Деталь: | HARNESS ASSY, TANKLED R RLY |
| Парткод: | QM7-4834-000 |
| Деталь: | HARNESS ASSY, TANKLED L RLY |
| Парткод: | QM7-4835-000 |
| Деталь: | HARNESS ASSY, HEAD MANAGEMENT |
| Парткод: | QM7-4845-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | LEVER, INK TANK |
| Парткод: | QD1-2326-010 |
| Деталь: | HANDLE UNIT, INK TANK S |
| Парткод: | QM4-4923-010 |
| Деталь: | CUT WASHER |
| Парткод: | QD1-1441-000 |
| Деталь: | COVER, HOME POSITION |
| Парткод: | QD1-2221-000 |
| Деталь: | COVER, BACK POSITION |
| Парткод: | QD1-2222-000 |
| Деталь: | LOCK LEVER, ACCESS COVER L |
| Парткод: | QD1-2408-000 |
| Деталь: | SPRING, LOCK |
| Парткод: | QD1-2411-000 |
| Деталь: | PLATE, SPRING SWITCH |
| Парткод: | QD1-2416-000 |
| Деталь: | HOLDER, SWITCH |
| Парткод: | QD1-2548-000 |
| Деталь: | SOLENOID |
| Парткод: | QK2-1484-000 |
| Деталь: | ACCESS COVER LOCK UNIT R |
| Парткод: | QM4-4217-000 |
| Деталь: | CUTTER BLADE UNIT |
| Парткод: | QM4-4906-000 |
| Деталь: | CUTTER MOTOR UNIT, W/ENCODER |
| Парткод: | QM4-8677-000 |
| Деталь: | HARNESS ASSY, INTERLOCK SW |
| Парткод: | QM7-4831-000 |
| Деталь: | HARNESS ASSY, RSIDE FRONT |
| Парткод: | QM7-4832-000 |
| Деталь: | MICROSWITCH |
| Парткод: | WC4-5171-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, D, M3X8 |
| Парткод: | XA9-1671-000 |
| Цена: | 170 ₽ |
| Деталь: | SCREW, MACH, TRUSS HEAD, M3X20 |
| Парткод: | XB1-2302-005 |
| Деталь: | SCREW, FLANGED PAN HEAD, M3X4 |
| Парткод: | XB6-7300-405 |
| Деталь: | ARM, LEVER LINK |
| Парткод: | QC5-1874-000 |
| Деталь: | SIX-RING RUBBER CHAIN |
| Парткод: | QC5-1900-000 |
| Деталь: | HOLDER, CARRIAGE UNIT |
| Парткод: | QD1-1958-000 |
| Деталь: | SHEET DAMPER |
| Парткод: | QD1-2533-000 |
| Деталь: | BELT, CARRIAGE |
| Парткод: | QD1-2176-000 |
| Деталь: | FILM, TIMING SLIT STRIP |
| Парткод: | QD1-2179-000 |
| Деталь: | SPRING, FILM STRIP |
| Парткод: | QD1-2420-000 |
| Деталь: | MOTOR, DC, 47.8W |
| Парткод: | QK1-2868-000 |
| Деталь: | MULTI SENSOR UNIT |
| Парткод: | QM4-4341-000 |
| Деталь: | FLEXIBLE CABLE UNIT |
| Парткод: | QM4-4361-000 |
| Деталь: | BUSHING / CLEANER KIT |
| Парткод: | QM4-4362-000 |
| Деталь: | CARRIAGE ENCODER UNIT |
| Парткод: | QM4-4363-000 |
| Деталь: | TUBE UNIT |
| Парткод: | QM4-5544-000 |
| Деталь: | CARRIAGE UNIT |
| Парткод: | QM4-8639-000 |
| Деталь: | INK TUBE UNIT |
| Парткод: | QM4-5543-000 |
| Деталь: | CARRIAGE RELAY PCB UNIT |
| Парткод: | QM7-4815-000 |
| Деталь: | SCREW, TP, M3 PAN HEAD, M2.6X8 |
| Парткод: | QU1-9070-000 |
| Деталь: | SCREW, MACH, TRUSS HEAD, M3X20 |
| Парткод: | XB1-2302-005 |
| Деталь: | SCREW, CROSS-RECESS, FCH |
| Парткод: | XB1-2400-607 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | SCREW, TP, M3X12 |
| Парткод: | XB4-7301-209 |
| Деталь: | COUPLING, CARRIAGE |
| Парткод: | QD1-1934-000 |
| Деталь: | JOINT LEVER UNIT |
| Парткод: | QM4-4912-000 |
| Деталь: | LEVER, HEAD SET |
| Парткод: | QC5-1836-000 |
| Деталь: | SPRING, HEAD SET LEVER |
| Парткод: | QC3-4923-000 |
| Деталь: | STOPPER, BELT, CR |
| Парткод: | QD1-1951-000 |
| Деталь: | SPRING, SLIDER PRESSURE, CR |
| Парткод: | QD1-2111-000 |
| Деталь: | HOLDER, SLIDER PRESSURE, CR |
| Парткод: | QD1-2110-000 |
| Деталь: | STOPPER, SUB SLIDER, CR |
| Парткод: | QD1-1963-000 |
| Деталь: | HOLDER, BELT, CR |
| Парткод: | QD1-2545-000 |
| Деталь: | SPRING, IDLER PULLEY |
| Парткод: | QD1-1983-000 |
| Деталь: | TENSIONER, IDLER PULLEY |
| Парткод: | QD1-1981-000 |
| Деталь: | SLIDER, IDLER PULLEY |
| Парткод: | QD1-1982-000 |
| Деталь: | IDLER PULLEY UNIT |
| Парткод: | QM4-4191-000 |
| Деталь: | SCREW, W/SPRING WASHER, M4X8 |
| Парткод: | XB2-8400-805 |
| Деталь: | BELT, PAPER TRANSPORT |
| Парткод: | QC4-8783-000 |
| Деталь: | FLANGE, PULLEY |
| Парткод: | QC4-8784-000 |
| Деталь: | SPRING, TENSION |
| Парткод: | QC5-8099-000 |
| Деталь: | PLATEN, REAR |
| Парткод: | QD1-1758-000 |
| Деталь: | AWAY PLATEN |
| Парткод: | QD1-1760-000 |
| Деталь: | PLATEN, INK PRE EJECTION |
| Парткод: | QD1-1761-000 |
| Деталь: | HOLDER, PAPER FEED ROLLER |
| Парткод: | QD1-2079-000 |
| Деталь: | PLATEN, UNDER A |
| Парткод: | QD1-2244-000 |
| Деталь: | FILM, TIMING SLIT DISK |
| Парткод: | QD1-2702-000 |
| Деталь: | PLATEN, UNDER HOME |
| Парткод: | QD1-2801-000 |
| Деталь: | PAPER FEED ROLLER UNIT |
| Парткод: | QM4-6309-000 |
| Деталь: | CODEWHEEL COVER UNIT |
| Парткод: | QM4-5388-000 |
| Деталь: | PAPER FEED MOTOR UNIT |
| Парткод: | QM4-5389-000 |
| Деталь: | PLATEN UNIT, TOP A |
| Парткод: | QM4-4269-000 |
| Деталь: | PLATEN UNIT, TOP AWAY |
| Парткод: | QM4-4270-000 |
| Деталь: | PLATEN UNIT, TOP B |
| Парткод: | QM4-4272-000 |
| Деталь: | PRE PRINTING PLATEN BASE ASSY |
| Парткод: | QM4-4277-000 |
| Деталь: | PAPER FEED ENCODER UNIT |
| Парткод: | QM4-4288-000 |
| Деталь: | HARNESS ASSY, LFPE SNS |
| Парткод: | QM7-4828-000 |
| Деталь: | PHOTO INTERRUPTER |
| Парткод: | WG8-5677-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, W/WASHER, M3X8 |
| Парткод: | XA9-1161-000 |
| Деталь: | SCREW, W/SPRING WASHER, M4X8 |
| Парткод: | XB2-8400-805 |
| Деталь: | PLATEN UNIT, TOP C |
| Парткод: | QM4-4273-000 |
| Деталь: | PLATEN UNIT, TOP D |
| Парткод: | QM4-4274-000 |
| Деталь: | CUT WASHER |
| Парткод: | QD1-1441-000 |
| Деталь: | PLATEN, REAR LS |
| Парткод: | QD1-1759-000 |
| Деталь: | PLATEN, UNDER B |
| Парткод: | QD1-2245-000 |
| Деталь: | FLAG, SENSOR |
| Парткод: | QD1-2270-000 |
| Деталь: | DRIVE UNIT, PLATEN SHUTTER |
| Парткод: | QM4-4265-000 |
| Деталь: | SHAFT UNIT, PLATEN SHUTTER |
| Парткод: | QM4-4266-000 |
| Деталь: | PLATEN SHUTTER UNIT 1 |
| Парткод: | QM4-4267-000 |
| Деталь: | PLATEN SHUTTER UNIT 2 |
| Парткод: | QM4-4268-000 |
| Деталь: | PLATEN UNIT, TOP E |
| Парткод: | QM4-4275-000 |
| Деталь: | PLATEN UNIT, TOP F |
| Парткод: | QM4-4276-000 |
| Деталь: | HARNESS ASSY, P STAY RELAY |
| Парткод: | QM7-4862-000 |
| Деталь: | HARNESS ASSY, P STAY PS MOT |
| Парткод: | QM7-4887-000 |
| Деталь: | HARNESS ASSY, P STAY PS SNS |
| Парткод: | QM7-4888-000 |
| Деталь: | HARNESS ASSY, P STAY HP SNS |
| Парткод: | QM7-4889-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | CUT WASHER |
| Парткод: | QD1-1441-000 |
| Деталь: | BUSHING, DRIVE |
| Парткод: | QD1-1443-000 |
| Деталь: | SPRING, LOCK A |
| Парткод: | QD1-1785-000 |
| Деталь: | SPRING, LOCK C |
| Парткод: | QD1-1787-000 |
| Деталь: | ROLLER, LOCK |
| Парткод: | QD1-1788-000 |
| Деталь: | LOCK LEVER A |
| Парткод: | QD1-1789-000 |
| Деталь: | LOCK LEVER B |
| Парткод: | QD1-1790-000 |
| Деталь: | HOLDER, SPOOL R |
| Парткод: | QD1-1791-000 |
| Деталь: | KNOB, OPERATION |
| Парткод: | QD1-2588-000 |
| Деталь: | PLATE, SPOOL GROUND |
| Парткод: | QD1-2593-000 |
| Деталь: | COVER, SIDE R REAR |
| Парткод: | QD1-2725-000 |
| Деталь: | COVER, SIDE R |
| Парткод: | QD1-2726-000 |
| Деталь: | HANDLE UNIT, LOWER SUPPORT R |
| Парткод: | QM4-4898-000 |
| Деталь: | OPERATION PANEL UNIT, RU |
| Парткод: | QM4-4914-000 |
| Деталь: | COVER UNIT, SIDE OUTER R |
| Парткод: | QM4-4915-000 |
| Деталь: | HARNESS ASSY, RU PANEL RLY |
| Парткод: | QM7-4877-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | RETAINING RING (E-TYPE) |
| Парткод: | XD2-1100-322 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | LEVER ASSY, SPL LOCK R |
| Парткод: | QL2-8481-000 |
| Деталь: | SPRING, PAPER SET |
| Парткод: | QD1-1677-000 |
| Деталь: | GUIDE, UPPER |
| Парткод: | QD1-1781-000 |
| Деталь: | LEVER, PAPER FEED SENSOR |
| Парткод: | QD1-2159-000 |
| Деталь: | SPRING, PAPER FEED SENSOR |
| Парткод: | QD1-2160-000 |
| Деталь: | CAM, FLAP SELEC |
| Парткод: | QD1-2595-000 |
| Деталь: | SUPPORT, FLAP SELEC |
| Парткод: | QD1-2602-000 |
| Деталь: | NIP ARM UNIT |
| Парткод: | QM4-4926-000 |
| Деталь: | ROLL PAPER FEED SENSOR UNIT |
| Парткод: | QM4-4249-000 |
| Деталь: | CAM SHAFT UNIT |
| Парткод: | QM4-4291-000 |
| Деталь: | RAIL UNIT L |
| Парткод: | QM4-4342-000 |
| Деталь: | RAIL UNIT R |
| Парткод: | QM4-4343-000 |
| Деталь: | PAPER GUIDE ROLLER UNIT, RU A |
| Парткод: | QM4-4859-000 |
| Деталь: | PAPER GUIDE ROLLER UNIT, RU B |
| Парткод: | QM4-4860-000 |
| Деталь: | DRIVE NIP ARM UNIT |
| Парткод: | QM4-8715-000 |
| Деталь: | FLAPPER SEPARATE UNIT |
| Парткод: | QM4-8718-000 |
| Деталь: | GUIDE UNIT, LOW A |
| Парткод: | QM4-4927-000 |
| Деталь: | GUIDE UNIT, LOW B |
| Парткод: | QM4-4928-000 |
| Деталь: | HARNESS ASSY, LO FLAP SPLSET |
| Парткод: | QM7-4876-000 |
| Деталь: | HARNESS ASSY, RU MAIN |
| Парткод: | QM7-4880-000 |
| Деталь: | HARNESS ASSY, RLNIP PF SNS |
| Парткод: | QM7-4884-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | SCREW, HEX SOCKET M4X10 |
| Парткод: | QC4-9300-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, TP, M3X6 (S) |
| Парткод: | XB6-7300-605 |
| Деталь: | SCREW, MACHINE M8X16 |
| Парткод: | XB7-1080-169 |
| Деталь: | PAPER GUIDE ROLLER UNIT, RU C |
| Парткод: | QM4-4861-000 |
| Деталь: | GUIDE UNIT, LOW C |
| Парткод: | QM4-4929-000 |
| Деталь: | GUIDE UNIT, LOW D |
| Парткод: | QM4-4930-000 |
| Деталь: | PAPER GUIDE ROLLER UNIT, RU D |
| Парткод: | QM4-4862-000 |
| Деталь: | GUIDE UNIT, LOW E |
| Парткод: | QM4-4931-000 |
| Деталь: | PRINT HEAD |
| Парткод: | NPN |
| Деталь: | INK TANK (Y) |
| Парткод: | NPN |
| Деталь: | INK TANK (M) |
| Парткод: | NPN |
| Деталь: | INK TANK (C) |
| Парткод: | NPN |
| Деталь: | INK TANK (PC) |
| Парткод: | NPN |
| Деталь: | INK TANK (PM) |
| Парткод: | NPN |
| Деталь: | INK TANK (GY) |
| Парткод: | NPN |
| Деталь: | INK TANK (PBK) |
| Парткод: | NPN |
| Деталь: | INK TANK (MBK) |
| Парткод: | NPN |
| Деталь: | INK TANK (PGY) |
| Парткод: | NPN |
| Деталь: | INK TANK (R) |
| Парткод: | NPN |
| Деталь: | INK TANK (CO) |
| Парткод: | NPN |
| Деталь: | INK TANK (B) |
| Парткод: | NPN |
| Деталь: | HOLD PIN4 |
| Парткод: | QC4-9195-000 |
| Деталь: | LOCK BELT |
| Парткод: | QD1-2645-000 |
| Деталь: | HOLDER, SPOOL BEARING L |
| Парткод: | QD1-2704-000 |
| Деталь: | HOLDER, SPOOL BEARING R |
| Парткод: | QD1-2705-000 |
| Деталь: | GEAR, SPOOL |
| Парткод: | QD1-2706-000 |
| Деталь: | PLATEN CLEANER BRUSH |
| Парткод: | QD1-2729-000 |
| Деталь: | PIN, SPOOL |
| Парткод: | QD1-2747-000 |
| Деталь: | SPOOL SHAFT UNIT |
| Парткод: | QM4-4304-000 |
| Деталь: | SPOOL 3INCH ATTACHMENT UNIT |
| Парткод: | QM4-4296-000 |
| Деталь: | SPOOL FLANGE UNIT L |
| Парткод: | QM4-4297-000 |
| Деталь: | SPOOL FLANGE UNIT R |
| Парткод: | QM4-4298-000 |
| Деталь: | SCREW, D, M3X8 |
| Парткод: | XA9-1671-000 |
| Цена: | 170 ₽ |
| Деталь: | RETAINING RING (E-TYPE) |
| Парткод: | XD2-1100-322 |
| Деталь: | RING, E |
| Парткод: | XD2-1100-642 |
| Деталь: | PIN, DOWEL |
| Парткод: | XD3-2200-182 |
| Деталь: | BEARING |
| Парткод: | XG9-0793-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1739-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1741-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1743-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1745-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1747-000 |
| Деталь: | CORD, POWER |
| Парткод: | QK2-1749-000 |
| Деталь: | CORD, GROUNDING |
| Парткод: | QK2-0830-000 |
| Деталь: | HEXAGONAL WRENCH |
| Парткод: | QD1-2746-000 |
| Деталь: | WRENCH, HEX KEY |
| Парткод: | QC2-4362-000 |
| Деталь: | PLATE, PURGE CHECK |
| Парткод: | AY3-4607-000 |
| Деталь: | GREASE, FLOIL G-31KB |
| Парткод: | AY3-4609-000 |
| Деталь: | TUBE, WASTE INK |
| Парткод: | AY3-4595-000 |
| Деталь: | W-INK TUBE, BLACK |
| Парткод: | AY3-4530-000 |
| Деталь: | SYRINGE |
| Парткод: | CK-0541-000 |
| Деталь: | STOPPER |
| Парткод: | QC2-6710-000 |
| Деталь: | TOOL, CUTTER SPACER |
| Парткод: | QD1-2904-000 |
| Деталь: | SPRING, PAPER SET |
| Парткод: | QD1-1677-000 |
| Деталь: | LEVER, PAPER FEED SENSOR |
| Парткод: | QD1-2159-000 |
| Деталь: | SPRING, PAPER FEED SENSOR |
| Парткод: | QD1-2160-000 |
| Деталь: | NIP ARM UNIT |
| Парткод: | QM4-4926-000 |
| Деталь: | WASTE INK ABSORBER UNIT A |
| Парткод: | QM4-4241-000 |
| Деталь: | WASTE INK ABSORBER UNIT B |
| Парткод: | QM4-4242-000 |
| Деталь: | ROLL PAPER FEED SENSOR UNIT |
| Парткод: | QM4-4249-000 |
| Деталь: | SUCTION FAN UNIT |
| Парткод: | QM4-4260-000 |
| Деталь: | SUCTION FAN DUCT UNIT |
| Парткод: | QM4-4261-000 |
| Деталь: | CAM SHAFT UNIT |
| Парткод: | QM4-4291-000 |
| Деталь: | WASTE INK ABSORBER UNIT |
| Парткод: | QM4-4345-000 |
| Деталь: | ACTIVE ROLL BRAKE UNIT |
| Парткод: | QM4-8678-000 |
| Деталь: | DRIVE NIP ARM UNIT |
| Парткод: | QM4-8715-000 |
| Деталь: | FLAPPER SEPARATE UNIT |
| Парткод: | QM4-8718-000 |
| Деталь: | GUIDE UNIT, LOW A |
| Парткод: | QM4-4927-000 |
| Деталь: | GUIDE UNIT, LOW B |
| Парткод: | QM4-4928-000 |
| Деталь: | GUIDE UNIT, OUTSIDE A |
| Парткод: | QM4-4924-000 |
| Деталь: | GUIDE UNIT, OUTSIDE C |
| Парткод: | QM4-8730-000 |
| Деталь: | HARNESS ASSY, UP RLNIP RELAY |
| Парткод: | QM7-4858-000 |
| Деталь: | HARNESS ASSY, ARB MOTOR |
| Парткод: | QM7-4872-000 |
| Деталь: | HARNESS ASSY, RLNIP PF SNS |
| Парткод: | QM7-4884-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, FLANGED PAN HEAD, M4X8 |
| Парткод: | XB6-7400-805 |
| Деталь: | WASTE INK ABSORBER UNIT C |
| Парткод: | QM4-4243-000 |
| Деталь: | GUIDE UNIT, LOW C |
| Парткод: | QM4-4929-000 |
| Деталь: | GUIDE UNIT, LOW D |
| Парткод: | QM4-4930-000 |
| Деталь: | WASTE INK ABSORBER UNIT D |
| Парткод: | QM4-4244-000 |
| Деталь: | GUIDE UNIT, LOW E |
| Парткод: | QM4-4931-000 |
| Деталь: | COVER, INKTANK BACK |
| Парткод: | QD1-2317-000 |
| Деталь: | COVER, INKTANK R INSIDE |
| Парткод: | QD1-2320-000 |
| Деталь: | COVER, INKTANK L INSIDE |
| Парткод: | QD1-2345-000 |
| Деталь: | COVER, MIST FAN |
| Парткод: | QD1-2349-000 |
| Деталь: | COVER, FRONT R |
| Парткод: | QD1-2359-000 |
| Деталь: | COVER, FRONT L |
| Парткод: | QD1-2367-000 |
| Деталь: | HANDLE, INKTANK BACK |
| Парткод: | QD1-2553-000 |
| Деталь: | COVER, INKTANK TOP BACK |
| Парткод: | QD1-2562-000 |
| Деталь: | PRODUCT NAME PLATE |
| Парткод: | QC5-7997-000 |
| Деталь: | PRODUCT NAME PLATE |
| Парткод: | QC5-7998-000 |
| Деталь: | INK SUPPLY MOUNT BASE UNIT L |
| Парткод: | QM4-8696-000 |
| Деталь: | INK SUPPLY MOUNT BASE UNIT R |
| Парткод: | QM4-8697-000 |
| Деталь: | COVER UNIT, INKTANK, TOP L |
| Парткод: | QM4-8701-010 |
| Деталь: | COVER UNIT, INKTANK, TOP R |
| Парткод: | QM4-8702-010 |
| Деталь: | COVER UNIT, MTC |
| Парткод: | QM4-4899-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | SCREW, TP, TRUSS HEAD, M4X10 |
| Парткод: | XB4-7401-005 |
| Деталь: | SCREW, TP, M3X8 |
| Парткод: | XA9-1648-000 |
| Деталь: | COVER, BACK |
| Парткод: | QD1-2567-000 |
| Деталь: | COVER, BACK RIGHT |
| Парткод: | QD1-2695-000 |
| Деталь: | COVER, BACK LEFT |
| Парткод: | QD1-2696-000 |
| Деталь: | I/F PCB UNIT |
| Парткод: | QM4-4368-000 |
| Деталь: | POWER SUPPLY UNIT |
| Парткод: | QM4-5548-000 |
| Деталь: | MAIN PCB UNIT |
| Парткод: | QM4-5547-000 |
| Деталь: | BACKUP PCB UNIT |
| Парткод: | QM7-4756-000 |
| Деталь: | HARNESS ASSY, R |
| Парткод: | QM7-4848-000 |
| Деталь: | HARNESS ASSY, L |
| Парткод: | QM7-4865-000 |
| Деталь: | HDD, ST320LT012 |
| Парткод: | WM2-5295-000 |
| Деталь: | SENSOR, HUMIDITY |
| Парткод: | WP2-5410-000 |
| Деталь: | WIRELESS LAN PCB UNIT |
| Парткод: | QM4-4865-000 |
| Деталь: | RELAY PCB UNIT, RU |
| Парткод: | QM4-4867-000 |
| Деталь: | HDD CABLE ASSY |
| Парткод: | QK2-1472-000 |
| Деталь: | HARNESS ASSY, POWER SUPPLY |
| Парткод: | QM7-4821-000 |
| Деталь: | HARNESS ASSY, INLET RELAY |
| Парткод: | QM7-4886-000 |
| Деталь: | INLET HARNESS UNIT |
| Парткод: | QM7-4825-000 |
| Деталь: | HARNESS ASSY, RU RELAY |
| Парткод: | QM7-4891-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, CROSS-RECESS, FCH |
| Парткод: | XB1-2400-607 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | SCREW, TP, M3X6 (S) |
| Парткод: | XB6-7300-605 |
| Деталь: | SCREW, FLANGED PAN HEAD, M4X8 |
| Парткод: | XB6-7400-805 |
| Деталь: | WASHER, TOOTHED LOCK, M4 |
| Парткод: | XD1-4200-402 |
| Деталь: | SCREW, TOOTHED WASHER, M4X6 |
| Парткод: | XB2-7400-607 |
| Деталь: | CUT WASHER |
| Парткод: | QD1-1441-000 |
| Деталь: | HOLDER, SPOOL SIDE R |
| Парткод: | QD1-1721-010 |
| Деталь: | HOLDER, SPOOL SIDE L |
| Парткод: | QD1-1722-000 |
| Деталь: | COVER, SPOOL R |
| Парткод: | QD1-1723-000 |
| Деталь: | COVER, ROLL GEAR L |
| Парткод: | QD1-1792-000 |
| Деталь: | CASE, SPOOL SIDE INNER R |
| Парткод: | QD1-2239-000 |
| Деталь: | SPRING, SPOOL COVER |
| Парткод: | QD1-2240-000 |
| Деталь: | COVER, SPOOL L |
| Парткод: | QD1-2241-000 |
| Деталь: | PAD, RELEASE LEVER STOPPER |
| Парткод: | QD1-2280-000 |
| Деталь: | COVER, ROLL TOP |
| Парткод: | QD1-2428-000 |
| Деталь: | COVER, ROLL SIDE L |
| Парткод: | QD1-2436-000 |
| Деталь: | COVER, ROLL SIDE R |
| Парткод: | QD1-2431-000 |
| Деталь: | PAD, EJECT FRICTION |
| Парткод: | QD1-2435-000 |
| Деталь: | COVER, ROLL FRONT |
| Парткод: | QD1-2652-000 |
| Деталь: | CAP, ROLL COVER SHAFT |
| Парткод: | QD1-2709-000 |
| Деталь: | SPRING, EJECT EARTH |
| Парткод: | QD1-2710-000 |
| Деталь: | CAM, ROLL COVER SIDE |
| Парткод: | QD1-2863-000 |
| Деталь: | CATCH, ROLL COVER |
| Парткод: | QD1-2867-000 |
| Деталь: | SPRING, EARTH |
| Парткод: | QD1-2888-000 |
| Деталь: | SPOOL LOCK UNIT |
| Парткод: | QM4-4299-000 |
| Деталь: | SPOOL SENSOR UNIT |
| Парткод: | QM4-4301-000 |
| Деталь: | PLATE UNIT, SPOOL SIDE SUPPORT |
| Парткод: | QM4-4907-000 |
| Деталь: | BUSH, ROLL COVER L |
| Парткод: | QD1-2866-000 |
| Деталь: | DAMPER UNIT, ROLL COVER R |
| Парткод: | QM4-4909-000 |
| Деталь: | IC, PHOTO INTERRUPTER |
| Парткод: | WG8-5935-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, TP, WASHER HEAD, M3X12 |
| Парткод: | XA9-1752-000 |
| Деталь: | SCREW, TP, BH3X8, S |
| Парткод: | XB4-7300-805 |
| Деталь: | SCREW, TP, TRUSS HEAD, M4X10 |
| Парткод: | XB4-7401-005 |
| Деталь: | SCREW, FLANGED PAN HEAD, M3X4 |
| Парткод: | XB6-7300-405 |
| Деталь: | SCREW, TP, M3X6 (S) |
| Парткод: | XB6-7300-605 |
| Деталь: | SCREW, FLANGED PAN HEAD, M4X8 |
| Парткод: | XB6-7400-805 |
| Деталь: | COVER, ROLL BACK UP |
| Парткод: | QD1-2718-000 |
| Деталь: | ROLLER, PRESS |
| Парткод: | QD1-1358-000 |
| Деталь: | SHAFT, PRESS ROLLER |
| Парткод: | QD1-1359-000 |
| Деталь: | ROTARY DAMPER |
| Парткод: | QD1-2912-000 |
| Деталь: | COVER, SIDE R A |
| Парткод: | QD1-2358-000 |
| Деталь: | COVER, FRONT TOP R |
| Парткод: | QD1-2360-000 |
| Деталь: | COVER, SIDE L A |
| Парткод: | QD1-2366-000 |
| Деталь: | WINDOW |
| Парткод: | QD1-2397-000 |
| Деталь: | CAP, SIDE COVER |
| Парткод: | QD1-2752-000 |
| Деталь: | WINDOW R |
| Парткод: | QD1-2892-000 |
| Деталь: | CABLE, USB RELAY |
| Парткод: | QK2-1482-000 |
| Деталь: | OPERATION PANEL UNIT |
| Парткод: | QM4-4245-000 |
| Деталь: | GUARD ACCESS COVER UNIT W/SPUR |
| Парткод: | QM4-4350-000 |
| Деталь: | COVER UNIT, TOP L |
| Парткод: | QM4-4383-000 |
| Деталь: | COVER UNIT, SIDE R B |
| Парткод: | QM4-4900-000 |
| Деталь: | COVER UNIT, SIDE L B |
| Парткод: | QM4-4901-000 |
| Деталь: | USB HOST PCB ASSY |
| Парткод: | QM7-4757-000 |
| Деталь: | HARNESS ASSY, PANEL LVDS |
| Парткод: | QM7-4870-000 |
| Деталь: | ACCESS COVER UNIT S |
| Парткод: | QM4-5546-000 |
| Деталь: | COVER UNIT, BACK TOP CENTER |
| Парткод: | QM4-8694-000 |
| Деталь: | COVER UNIT, BACK TOP R |
| Парткод: | QM4-8695-000 |
| Деталь: | SCREW, RS, M4 |
| Парткод: | XA9-0732-000 |
| Деталь: | SCREW, TAPPING, C.S.HEAD M4X10 |
| Парткод: | XA9-1157-000 |
| Деталь: | SCREW, TP, TRUSS HEAD, M4X10 |
| Парткод: | XB4-7401-005 |
| Деталь: | SCREW, FLANGED PAN HEAD, M3X4 |
| Парткод: | XB6-7300-405 |
| Деталь: | SPRING, ACCESS COVER |
| Парткод: | QD1-2558-000 |
| Деталь: | HINGE ASSY, ACCESS COVER SP |
| Парткод: | QL2-8518-000 |
| Деталь: | LEVER, LOCK L |
| Парткод: | QD1-2549-000 |
| Деталь: | LEVER, LOCK R |
| Парткод: | QD1-2550-000 |
| Деталь: | HOLDER, REAR ROD |
| Парткод: | QD1-2522-000 |
| Деталь: | BOX |
| Парткод: | QD1-2736-000 |
| Деталь: | CAP, STAND |
| Парткод: | QD1-2787-000 |
| Деталь: | PLATE, CASTER |
| Парткод: | QD1-2879-000 |
| Деталь: | CASTER, W/LOCK |
| Парткод: | QD1-2880-000 |
| Деталь: | SIDE ROD UNIT |
| Парткод: | QM4-4294-020 |
| Деталь: | REAR ROD UNIT |
| Парткод: | QM4-4355-000 |
| Деталь: | TOP ROD UNIT |
| Парткод: | QM4-4358-010 |
| Деталь: | SCREW, RS, M4X10 |
| Парткод: | XA9-0949-000 |
| Деталь: | SCREW, HEX SOCKET M4X10 |
| Парткод: | QC4-9300-000 |
| Деталь: | BOLT, HEXAGON BUTTON, M4X30 |
| Парткод: | QC4-9303-000 |
| Деталь: | SCREW, MACHINE M8X16 |
| Парткод: | XB7-1080-169 |
| Деталь: | CAP SUPPORT, TOP ROD L |
| Парткод: | QD1-2740-000 |
| Деталь: | CAP, TOP ROD L |
| Парткод: | QD1-2521-010 |
| Деталь: | BASKET ROLL UNIT |
| Парткод: | QM4-8680-010 |
| Деталь: | ROD JOINT |
| Парткод: | QD1-2529-000 |
| Деталь: | ROD END |
| Парткод: | QD1-2528-000 |
| Деталь: | PTATE, LOCK |
| Парткод: | QC5-8788-000 |
Коды ошибок
001111 2E3A
001112 2E3D
001215 200D
001215 2016
001215 2E3C
002121 2010
002221 200C
002221 2017
002221 2018
003130 201C
003130 201D
004040 2019
311111 2E3B
311112 2E3E
315150 2921
315250 2920
EC01 2F90
EC01 2F95
EC03 403A
EC03 403B
EC03 4061
EC04 2F31
EC04 2F91
EC05 2F92
EC06 2F9A
EC06 2F9B
EC06 2F9C
EC07 2F19
EC07 4060
EC0F 2F93
EC0F 2F96
EC11 2F2A
EC12 2F29
EC12 2F2B
EC12 2F2C
EC13 2F17
EC15 2E23
EC16 2021
EC16 2022
EC16 2027
EC16 202A
EC16 202E
EC16 2038
EC17 2023
EC17 2024
EC17 2028
EC17 2029
EC17 202D
EC17 202F
EC17 2039
EC19 2F21
EC1A 2F45
EC1B 2030
EC1B 2031
EC1B 2032
EC1B 2033
EC1C 2034
EC1C 2035
EC1C 2036
EC1C 2037
EC21 282D
EC21 282E
EC21 2F43
EC21 2F50
EC21 2F51
EC21 2F53
EC21 2F54
EC21 2F56
EC21 2F57
EC21 2F58
EC21 2F59
EC21 2F5A
EC21 2F5B
EC21 2F5C
EC21 2F5D
EC21 2F60
EC21 2F61
EC21 2F62
EC21 2F63
EC21 2F64
EC21 2F65
EC21 2F66
EC21 2F67
EC21 2F68
EC21 2F69
EC21 2F6D
EC21 2F6E
EC21 2F6F
EC21 2F70
EC21 2F71
EC21 2F72
EC21 2F73
EC21 2F74
EC21 2F75
EC21 2F76
EC21 2F77
EC21 2F78
EC21 2F79
EC21 2F7A
EC21 2F7B
EC21 2F7D
EC22 2F30
EC22 2F47
EC22 4001
EC23 260E
EC23 2F11
EC23 2F18
EC23 2F32
EC24 4049
EC24 404A
EC24 404B
EC25 2F16
EC25 4001
EC31 2F09
EC31 2F10
EC31 2F1B
EC31 2F1C
EC31 2F1D
EC31 2F1E
EC31 2F1F
EC31 2F22
EC31 2F23
EC31 2F94
EC31 4001
EC32 4001
EC33 2601
EC33 2604
EC33 2F3A
EC33 402x
EC34 2602
EC34 2605
EC34 2F3B
EC35 2603
EC35 2606
EC35 2F3C
EC3F 2F40
EC3F 2F41
EC3F 402F
EC41 4001
EC43 4001
EC44 4001
EC45 4001
EC46 4001
EC47 4001
EC48 4001
EC51 2F07
EC51 2F14
EC51 2F15
EC51 2F38
EC51 2FDD
EC51 2FDE
EC51 2FDF
EC51 3000
EC51 3001
EC51 3004
EC51 3005
EC51 3006
EC51 3100
EC51 3101
EC51 3102
EC51 3103
EC51 3104
EC51 3105
EC51 3106
EC51 3107
EC51 3108
EC51 3109
EC51 3110
EC51 3300
EC51 3301
EC51 3302
EC51 3303
EC51 3304
EC51 3306
EC51 3307
EC51 3308
EC51 3309
EC51 330A
EC51 4041
EC51 4042
EC51 4045
EC51 4046
EC51 4047
EC51 404C
EC51 404D
EC51 404E
EC51 4070
EC51 4071
EC51 4072
EC51 5001
EC51 5002
EC51 5003
EC52 4038
EC52 4039
EC54 290A
EC54 401A
EC54 405A
EC54 405B
EC55 2F20
EC56 2FE0
EC57 4040
EC57 404F
EC58 2F12
EC59 3002
EC59 3003
FF0000 2E3F
Описание
| Error code: | 001111 2E3A |
| Description: | Paper feeding failure (upper roll) (support number: 1300) |
| Causes: | Feeding of the roll paper fails at the upper roll paper path (roll1). (from the paper feed sensor to the PE sensor in paper path) |
| Remedy: | 1 Reload the roll paper. (Remove left paper pieces and check the top edge of the paper.) The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts from the top and check if the error is removed after each replacement. (from the loading sensor to the PE sensor) • ROLL PAPER FEED SENSOR UNIT. • HARNESS ASS’Y, RLNIP PF SNS. • PAPER ENTRY SENSOR. • DRIVE NIP ARM UNIT. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch, paper turn-up at the top edge) • Curly end edge of the roll paper • Avoid the paper with strong stiffness or heavy roll paper. |
| Error code: | 001112 2E3D |
| Description: | Paper feeding failure (support number: 1300) |
| Causes: | When the paper passes PAPER ENTRY SENSOR, the multi sensor fails to detect the paper edge*. *This error occurs when the LF roller is catching the paper. |
| Remedy: | 1 Release the release lever. Reload the paper. (Check remained paper pieces and check the paper tip condition.) The error is removed Complete. The error is not removed Go to 2. 2 Check if the pinch roller is nipping the media. Nipping Replace PINCH ROLLER UNIT. Not nipping Replace PAPER ENTRY SENSOR. 3 Check other suspected cause. • Media related cause. (size, media type mismatch, turn-up at the tip of the paper) • Curly bottom tip of the roll paper. • Avoid the paper with strong stiffness or heavy roll paper. |
| Error code: | 001215 200D |
| Description: | Paper detection failure (at the tip of the paper) (support number: 1322) |
| Causes: | The multi sensor fails to detect the tip of the cut sheet. |
| Remedy: | 1 Check each condition. • The paper loading position. • Loading of curled paper. • Pulling out of cut sheets just before printing. 2 Check other suspected cause. • When using clear film, paper size may not be detected if ink is stained on the platen. In this case, open the top cover and clean the whole platen. |
| Error code: | 001215 2016 |
| Description: | Paper feeding failure (support number: 1300) |
| Causes: | The length of the cut paper in feed direction detected by PAPER ENTRY SENSOR during printing is different from that of which detected during paper feeding.* *The change of the cut paper feed amount due to some reasons such as paper jam may cause this error. |
| Remedy: | 1 • Remove the paper when it is jamming inside. • Reload papers when papers are not jammed inside. |
| Error code: | 001215 2E3C |
| Description: | Paper feeding failure (cut sheet) (support number: 1300, alarm code: -) |
| Causes: | PAPER ENTRY SENSOR detects no paper loaded on the printer when the printing starts. |
| Remedy: | 1 Lift the release lever up, and reload the cut sheet. |
| Error code: | 002121 2010 |
| Description: | Skew (support number: 1317) |
| Causes: | During the paper feeding, the multi sensor detects that the paper edge at home position side moved +/-1mm or more (for cut paper, +/-2mm or more) off the original edge position per 300mm feeding. |
| Remedy: | 1 • Reload the paper. • Remove the roll holder. Put the roll paper into the spool until it hits the frange. Set the roll holder to the printer. • Select “OFF” or “Loose” in [Skew detection accuracy] in the printer menu.* *Skew printing causes paper jam, failure in image, or stain on the platen, which may cause ink smear on the reverse side of the paper in the next printing. |
| Error code: | 002221 200C |
| Description: | Paper detection failure (at the tip of the paper) (support number: 1322) |
| Causes: | The multi sensor fails to detect the tip of the roll paper. |
| Remedy: | 1 Check each condition. • The paper loading position. • Loading of curled paper. • Pulling out of roll paper just before printing. 2 Check other suspected cause. • When using clear film, paper size may not be detected if ink is stained on the platen. In this case, open the top cover and clean the whole platen. |
| Error code: | 002221 2017 |
| Description: | Paper detection failure (at the right edge of the paper) (support number: 1322) |
| Causes: | The multi sensor detected that the paper edge at home position side was off 5mm during paper feeding.* *Loading the paper being off the reference position may also cause this error. |
| Remedy: | 1 Lift the lever up to release the error. Check the right edge position, and reload or replace the paper. |
| Error code: | 002221 2018 |
| Description: | Paper detection failure (at the left edge of the paper) (support number: 1322) |
| Causes: | The multi sensor failed to detect the away side paper edge during paper feeding.* *Feeding clear films may cause this error. |
| Remedy: | 1 Change [Detect paper width] in printer menu to “Disable”. |
| Error code: | 003130 201C |
| Description: | Sheet edge detection error during printing - cut sheet (support number: 1300) |
| Causes: | The paper width was changed +/-10mm or more at the home position side paper edge or away side paper edge during printing with border.* *The assumed situation is the folded paper during paper feeding. |
| Remedy: | 1 Lift the lever up to remove the error, then reload or replace the paper |
| Error code: | 003130 201D |
| Description: | Paper edge detection error during printing - roll paper (support number: 1300) |
| Causes: | The paper width was changed +/-10mm or more at the home position side paper edge or away side paper edge during printing with border.* *The assumed situation is the folded paper during paper feeding. |
| Remedy: | 1 Lift the lever up to remove the error, then reload or replace the paper. |
| Error code: | 004040 2019 |
| Description: | Cut failure (support number: 4920) Memo: Job will be canceled when the error is removed. |
| Causes: | This error occurs in the following conditions. • Neither the number of cutter motor rotations nor rotation speed satisfy the specified rotation number and rotation speed during cutting. • The edge detection position is off +/-5mm or more from the reference position in edge detection after cutting. |
| Remedy: | 1 • The cut paper is remaining on the ejection guide. => Remove the remaining paper. • The foreign substance around the ejection guide hits the cutter blade. => Remove the foreign substance. • The media is not used in the recommended use environment. => Use the media in the recommended environment..* • The paper in use does not support [Automatic cut]. => Select [User cut] for roll paper cut setting and cut the roll paper with scissors. • Replace the cutter blade, in the case other than above. *See the user manual for recommended use environment. |
| Error code: | 311111 2E3B |
| Description: | Paper feeding failure (lower roll) (support number: 1300) |
| Causes: | Feeding of the roll paper fails at the lower roll paper path (roll2). (from the paper feed sensor to the PE sensor in paper path) |
| Remedy: | 1 Reload the roll paper. (Remove left paper pieces and check the top edge of the paper.) The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts from the top and check if the error is removed after each replacement. • ROLL PAPER FEED SENSOR UNIT. • HARNESS ASS’Y, RLNIP PF SNS. • PAPER ENTRY SENSOR. • DRIVE NIP ARM UNIT. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch, paper turn-up at the top edge) • Curly end edge of the roll paper • Avoid the paper with strong stiffness or heavy roll paper. |
| Error code: | 311112 2E3E |
| Description: | Paper feeding failure (lower roll) (support number: 1300) |
| Causes: | Feeding of the roll paper fails at the lower roll paper path (roll2). (from the PE sensor to end of feeding in paper path) |
| Remedy: | 1 Release the release lever. Reload the paper. (Remove left paper pieces and check the top edge of the paper.) The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts from the top and check if the error is removed after each replacement. • ROLL PAPER FEED SENSOR UNIT. • HARNESS ASS’Y, RLNIP PF SNS. • PAPER ENTRY SENSOR. • DRIVE NIP ARM UNIT. • MULTI SENSOR UNIT. Adjustment and counter reset is necessary. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch, paper turn-up at the top edge) • Curly end edge of the roll paper • Avoid the paper with strong stiffness or heavy roll paper. |
| Error code: | 315150 2921 |
| Description: | Take-up error (support number: 4922) |
| Causes: | Take-up error (nonstop take-up) of the roll paper occurs at paper take-up part of the lower roll unit. |
| Remedy: | 1 Check the tape on the roll paper core. The tape is pasted. Go to 2. The tape is not pasted Paste the tape on the roll paper core and press [OK]. 2 Replace the following parts from the top and check if the error is removed after each replacement. The roll holder set. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. • SPOOL LOCK UNIT and COVER, ROLL GEAR L. |
| Error code: | 315250 2920 |
| Description: | Take-up error (support number: 4922) |
| Causes: | Take-up error (take-up disabled) of the roll paper occurs at paper take-up part of the lower roll unit. |
| Remedy: | 1 Check if paper jam is occurred. Not jammed Go to 2. Paper is jammed Remove the paper jam and press [OK.] 2 Replace the following parts from the top and check if the error is removed after each replacement. • The roll holder set. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. • SPOOL LOCK UNIT and COVER, ROLL GEAR L. |
| Error code: | EC01 2F90 |
| Description: | Carriage overload (support number: 4801) |
| Causes: | The motor keeps 100% output. In addition, CARRIAGE UNIT scans more than a constant length. |
| Remedy: | 1 Check stain on the carriage shaft. No stain Go to 2. Stain adheres Perform cleaning of the shaft. 2 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE MOTOR. Failure in LONG FFC CHECK Replace CARRIAGE UNIT. |
| Error code: | EC01 2F95 |
| Description: | Carriage drive timeout (support number: 4801) |
| Causes: | CARRIAGE UNIT does not finish driving within the scheduled time. |
| Remedy: | 1 Check the items below. a) Stain on the carriage shaft. b) Cable connection of the carriage motor. c) Looseness and abrasion of BELT, CARRIAGE. Appropriate Go to 2. Inappropriate a) Perform cleaning of the shaft. b) Connect the cable. c) Replace BELT, CARRIAGE. 2 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE MOTOR. Failure in LONG FFC CHECK Replace CARRIAGE UNIT. |
| Error code: | EC03 403A |
| Description: | Printer VH recognition failure (support number: B20A) Memo: Remove the error in service mode when handling is completed. |
| Causes: | The printer cannot confirm VH output. |
| Remedy: | 1 Check the connection of flexible cables on MAIN PCB UNIT. If the connection is proper, replace CARRIAGE UNIT. |
| Error code: | EC03 403B |
| Description: | Printer VSH recognition failure (support number : B20A) Memo : Remove the error in service mode when handling is completed. |
| Causes: | The printer cannot confirm sub heater output. |
| Remedy: | 1 Check the connection of FLEXIBLE CABLE UNIT. (both MAIN PCB UNIT side and CARRIAGE RELAY PCB UNIT side) Proper connection Go to 2. 2 Replace CARRIAGE RELAY PCB UNIT. The problem is resolved Complete. The problem is not resolved Replace FLEXIBLE CABLE UNIT. |
| Error code: | EC03 4061 |
| Description: | Carriage unit for wrong model installed (support number: 5106) Memo: Remove the error in service mode when handling is completed. |
| Causes: | The CARRIAGE UNIT for a different printer model is connected. |
| Remedy: | 1 Check the connection of FLEXIBLE CABLE. Proper connection Go to 2. Improper connection Connect FLEXIBLE CABLE again. 2 Replace the CARRIAGE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC04 2F31 |
| Description: | Accuracy error of carriage parking position in non-ejection detection (support number: 4801) |
| Causes: | The parked position of the carriage is slightly off when performing non-ejection detection or adjusting the head management sensor position. |
| Remedy: | 1 Check the items below. a) Installation, scratch, and stain on SCALE, LINEAR. b) Stain on the carriage shaft. Fine condition Go to 2. Installation failure, scratch, or stain is found a) Perform cleaning or replace SCALE, LINEAR. b) Perform cleaning of shaft. 2 Replace INK TUBE UNIT. The problem is resolved Complete. The problem is not resolved Replace CARRIAGE UNIT. |
| Error code: | EC04 2F91 |
| Description: | Carriage encoder error (support number: 4801) |
| Causes: | When detected value of acceleration sensor exceeds the threshold. In addition, it is in the CARRIAGE UNIT scanning direction. |
| Remedy: | 1 Check the items below. a) Installation, scratch, and stain on FILM, TIMING SLIT STRIP. b) Connection of FLEXIBLE CABLE UNIT. (When the error occurs after connecting and disconnecting the cable) Appropriate Go to 2. Inappropriate a) Perform cleaning or replace FILM, TIMING SLIT STRIP. b) Connect FLEXIBLE CABLE UNIT again. 2 Replace CARRIAGE ENCODER UNIT. The problem is resolved Complete. The problem is not resolved Replace FLEXIBLE CABLE UNIT. |
| Error code: | EC05 2F92 |
| Description: | Carriage movement disabled (support number: 4801) |
| Causes: | The motor keeps 100% output. In addition, CARRIAGE UNIT stops less than a constant scanning length. |
| Remedy: | 1 Check the items below. a) Cable connection of the carriage motor. b) Looseness and abrasion of BELT, CARRIAGE. c) Obstacle. d) The position of SCALE, LINEAR. Appropriate without any obstacle Go to 2. Inappropriate or obstacles are blocking a) Connect the cable. b) Replace BELT, CARRIAGE. c) Remove the obstacle. d) Attach it at the correct position. 2 Replace CARRIAGE MOTOR. The problem is resolved Complete. The problem is not resolved Replace CARRIAGE UNIT. |
| Error code: | EC06 2F9A |
| Description: | Carriage lift motor error (support number: 4801) |
| Causes: | Overload on the lift motor. |
| Remedy: | 1 Check the items below. a) Cable connection of LIFT MOTOR. b) Couple CARRIAGE UNIT with the coupling part, turn the gear of LIFT UNIT manually and check if excessive load is applied. Appropriate Replace CARRIAGE UNIT. Inappropriate Go to 2. Not coupled with the coupling part Coupled with the coupling part 2 Check any damages of the gears for driving LIFT UNIT. No damage found Replace LIFT MOTOR. The damage found Replace the damaged gear. |
| Error code: | EC06 2F9B |
| Description: | Carriage lift sensor error (support number: 4801) |
| Causes: | Although the lift motor is rotating and generating larger torque than the certain amount, CARRIAGE LIFT SENSOR cannot detect ON/OFF. |
| Remedy: | 1 Check the items below. a) Cable connection of CARRIAGE LIFT SENSOR. b) Execute [DIAGNOSIS > I/O DISPLAY] and check the CARRIAGE LIFT SENSOR operation. Appropriate Replace CARRIAGE UNIT. Inappropriate Go to 2. 2 Check any damages of the gears around LIFT MOTOR. No damage found Replace LIFT MOTOR. The damage found Replace the damaged gear. |
| Error code: | EC06 2F9C |
| Description: | Carriage docking error (support number: 4801) |
| Causes: | - Although the lift motor is rotating, generated torque is smaller than a constant value. In addition, CARRIAGE LIFT SENSOR cannot detect ON/OFF. - CARRIAGE UNIT does not move to the home position during detecting home position. |
| Remedy: | 1 Check the items below. a) Check if CARRIAGE UNIT is coupled with the coupling part when the error occurs. b) If CARRIAGE UNIT is coupled with the coupling part , check if the coupling part is damaged. Appropriate Go to EC05-2F92 error. Inappropriate a) Go to EC05-2F92 error. b) When the coupling at the lift unit side is damaged Replace COUPLING, CR LIFT DRIVE. When the coupling at CARRIAGE UNIT side is damaged Replace CARRIAGE UNIT. Not coupled with the coupling part Coupled with the coupling part |
| Error code: | EC07 2F19 |
| Description: | Carriage acceleration sensor error (support number: 4801) |
| Causes: | Access to acceleration sensor is disabled. |
| Remedy: | 1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. Failure in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. Failure in LONG FFC CHECK Replace FLEXIBLE CABLE UNIT. * If the error occurred after reseating the flexible cables, check the condition of flexible cables` connection. |
| Error code: | EC07 4060 |
| Description: | Carriage EEPROM error (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | EEPROM defect in the carriage PCB is detected. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Replace CARRIAGE UNIT. Abnormal Replace MAIN PCB UNIT. |
| Error code: | EC0F 2F93 |
| Description: | Carriage jam error (support number: 1318) • Only this error code assigns jam code also. |
| Causes: | The detected value of acceleration sensor toward Y and Z direction exceeds the threshold. |
| Remedy: | 1 Open the access cover and check paper jam. When jam is found, remove the jam and check the operation again. Proper operation Complete. Check media specifications and use environment (temperature and humidity) of the customer, and give the customer appropriate instruction for jam prevention. Improper operation Replace CARRIAGE UNIT. |
| Error code: | EC0F 2F96 |
| Description: | Carriage motor error (support number: 4801) |
| Causes: | While carriage system is in error status, operation is indicated from firmware. |
| Remedy: | 1 Check the items below. a) Cable connection of the carriage motor. b) Looseness and abrasion of BELT, CARRIAGE. Appropriate Replace CARRIAGE UNIT. Inappropriate a) Connect the cable. b) Replace BELT, CARRIAGE. |
| Error code: | EC11 2F2A |
| Description: | Paper feed home position error (support number: 4801) |
| Causes: | Paper feed home position adjustment is failed. |
| Remedy: | 1 Check the items below. a) Driving condition of PAPER FEED MOTOR. b) Installation of FILM, TIMING SLIT DISK, scratches, circumference shaving, and smear. c) Looseness and abrasion of BELT, PAPER TRANSPORT. d) Cable connection. e) Perform [DIAGNOSIS > I/O DISPLAY] and check the operation of PAPER FEED HOME POSITION SENSOR. Inappropriate condition or improper operation a) Replace MAIN PCB UNIT or PAPER FEED MOTOR. b) Perform cleaning or replace FILM, TIMING SLIT DISK. c) Reattach or replace BELT, PAPER TRANSPORT, or replace the gear. d) Connect the cable. e) Replace PAPER FEED ENCODER UNIT. |
| Error code: | EC12 2F29 |
| Description: | Paper feed drive timeout (support number: 4801) |
| Causes: | Paper feed drive does not finish driving within the scheduled time. |
| Remedy: | 1 Check the items below. a) Jam inside of the printer. b) Looseness and abrasion of BELT, PAPER TRANSPORT, and gear tooth skipping. Appropriate Go to 2. Inappropriate a) Remove jam. b) Replace BELT, PAPER TRANSPORT, or the gear. 2 Replace PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ENCODER UNIT. |
| Error code: | EC12 2F2B |
| Description: | Paper feed overload (support number: 4801) |
| Causes: | Paper feed motor keeps 100% output for a certain period. |
| Remedy: | 1 Check the items below. a) Jam inside of the printer. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Smear or paper jam in the PAPER FEED ROLLER UNIT. Appropriate Go to 2. Inappropriate a) Remove jam. b) Change the paper to use. c) Perform cleaning or replace PAPER FEED ROLLER UNIT and HOLDER, LF BACK UP. 2 Replace FILM, TIMING SLIT DISK and PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ROLLER UNIT. |
| Error code: | EC12 2F2C |
| Description: | PAPER FEED motor error (support number: 4801) |
| Causes: | The paper does not reach to the specified position while driving the paper feed motor. |
| Remedy: | 1 Check the items below. a) Jam inside of the printer. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Smear or paper jam in the PAPER FEED ROLLER UNIT. Appropriate Go to 2. Inappropriate a) Remove jam. b) Change the paper to use. c) Perform cleaning or replace PAPER FEED ROLLER UNIT and HOLDER, LF BACK UP. 2 Replace FILM, TIMING SLIT DISK and PAPER FEED MOTOR UNIT. The problem is resolved Complete. The problem is not resolved Replace PAPER FEED ROLLER UNIT. |
| Error code: | EC13 2F17 |
| Description: | Platen suction fan error (support number: 4801) |
| Causes: | SUCTION FAN UNIT lock signal is detected. |
| Remedy: | 1 Replace SUCTION FAN UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC15 2E23 |
| Description: | Cutter blade unit error (support number: 4801) |
| Causes: | - CUTTER HOME POSITION SENSOR cannot be detected. - Abnormal encoder value is detected when returning the cutter to the home position. |
| Remedy: | 1 Check the items below. a) Foreign substances on CUTTER BLADE UNIT. b) Perform [DIAGNOSIS > I/O DISPLAY] and check CUTTER HOME POSITION SENSOR operation. c) Check the harness connection. No foreign substance and proper condition Go to 2. Foreign substance is adhering or improper condition a) Remove the foreign substance. b) Replace CUTTER HOME POSITION SENSOR. c) Connect the harness. 2 Replace CUTTER MOTOR UNIT, W/ENCODER. The problem is resolved Complete. The problem is not resolved Replace the cutter. |
| Error code: | EC16 2021 |
| Description: | Roll drive timeout (support number: 4801) |
| Causes: | The target value of operation command is not achieved when controlling ACTIVE ROLL BRAKE MOTOR. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC16 2022 |
| Description: | Roll drive overload (support number: 4801) |
| Causes: | Current value reaches to the maximum value when controlling ACTIVE ROLL BRAKE MOTOR. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC16 2027 |
| Description: | Role motor error (support number: 4801) |
| Causes: | The timing when roll drive timeout or upper roll drive overload occurs, operation instruction is indicated by firmware. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC16 202A |
| Description: | Roll motor drive control abnormal (support number: 4801) |
| Causes: | Abnormity is detected at control IC on the main PCB during ACTIVE ROLL BRAKE MOTOR controlling. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE MOTOR. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC16 202E |
| Description: | Upper roll spool detection error (support number: 100E) |
| Causes: | UPPER RIGHT SPOOL SET SENSOR or UPPER LEFT SPOOL SET SENSOR detects “No spool” when SPOOL LOCK UNIT is ON. |
| Remedy: | 1 Check the items below. a) Engagement of the spool with the gear of the printer side. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Damage of the spool sensor lever. d) Perform [DIAGNOSIS > I/O DISPLAY] and check the operation of UPPER RIGHT SPOOL SET SENSOR and UPPER LEFT SPOOL SET SENSOR Appropriate Replace SPOOL LOCK UNIT. Inappropriate a) Reset the spool. b) Change the paper to use. c) Replace COVER, ROLL GEAR L and/or SPOOL SENSOR UNIT. d) Replace SPOOL SENSOR UNIT and/or UPPER LEFT SPOOL SET SENSOR when the connect condition of the harness is not troubled. |
| Error code: | EC16 2038 |
| Description: | Roll motor calibration error (support number: 4801) |
| Causes: | Calibration of ACTIVE ROLL BRAKE MOTOR fails. |
| Remedy: | 1 Check if a spool is installed in the roll unit. With the spool Remove the spool from the roll unit and reboot the main unit.* Without the spool Replace ACTIVE ROLL BRAKE MOTOR. *The spool must be removed before calibrating the roll unit. |
| Error code: | EC17 2023 |
| Description: | Lower roll drive timeout (support number: 4801) |
| Causes: | Lower ACTIVE ROLL BRAKE UNIT does not reach to its motor control target value. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC17 2024 |
| Description: | Lower roll drive overload (support number: 4801) |
| Causes: | Current value reaches to the maximum value when controlling lower ACTIVE ROLL BRAKE UNIT motor. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC17 2028 |
| Description: | Lower roll motor error (support number: 4801) |
| Causes: | The timing when lower roll drive timeout or lower roll drive overload occurs, operation instruction is indicated by firmware. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC17 2029 |
| Description: | Lower roll motor drive control abnormal (support number: 4801) |
| Causes: | Abnormity is detected at control IC on the main PCB during lower ACTIVE ROLL BRAKE UNIT controlling. |
| Remedy: | 1 Check the items below. a) Foreign substances or jam at paper feed part. b) Engagement of the spool with the gear of the printer side. c) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. Appropriate Go to 2. Inappropriate a) Remove the foreign substance and jam. b) Reset the spool. c) Change the paper to use. 2 Replace ACTIVE ROLL BRAKE UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC17 202D |
| Description: | No lower roll unit (support number: 1875) |
| Causes: | • The lower roll unit is not recognized when starting printing from the lower roll. • The lower roll unit is not recognized despite feed available state of the lower roll. |
| Remedy: | 1 Check the items below. a) Lower roll I/F cable connection. b) Lower roll unit connection. Connected Replace I/F PCB UNIT, RU and/or RELAY PCB UNIT, RU. Disconnected a) Connect the cable. b) Connect the unit. |
| Error code: | EC17 202F |
| Description: | Lower roll spool detection error (support number: 100F) |
| Causes: | LOWER RIGHT SPOOL SET SENSOR or LOWER LEFT SPOOL SET SENSOR detects “No spool” when spool lock solenoid is ON. |
| Remedy: | 1 Check the items below. a) Engagement of the spool with the gear of the printer side. b) Check if the paper in use has strong stiffness, is a heavy roll paper, or is easy to get curled. c) Damage of the spool sensor lever. d) Perform [DIAGNOSIS > I/O DISPLAY] to check the operation of LOWER RIGHT SPOOL SET SENSOR and LOWER LEFT SPOOL SET SENSOR. Appropriate Replace SPOOL LOCK UNIT. Inappropriate a) Reset the spool. b) Change the paper to use. c) Replace COVER, ROLL GEAR L and/or LOCK LEVER A and/or LOCK LEVER B. d) Replace LOWER RIGHT SPOOL SET SENSOR and/or LOWER LEFT SPOOL SET SENSOR when the connect condition of the harness is not troubled. |
| Error code: | EC17 2039 |
| Description: | Lower ARB motor calibration error (support number: 4801) |
| Causes: | Calibration of lower ACTIVE ROLL BRAKE UNIT motor fails. |
| Remedy: | 1 Check if a spool is installed in the upper roll unit. With the spool Remove the spool from the upper roll unit and reboot the main unit* Without the spool Replace ACTIVE ROLL BRAKE UNIT. * The spool must be removed before calibrating the upper roll unit. |
| Error code: | EC19 2F21 |
| Description: | Release lever open error during printing (support number : 1214) |
| Causes: | Release lever is released during printing. |
| Remedy: | 1 Start up the printer in service mode. Move the release lever back and forth in print waiting status. Perform [DIAGNOSIS > I/O DISPLAY] to check RELEASE LEVER SWITCH operation. Appropriate Replace RELEASE LEVER UNIT. Inappropriate Replace RELEASE LEVER SWITCH. |
| Error code: | EC1A 2F45 |
| Description: | Platen valve stay position error (support number : 4801) |
| Causes: | The motor keeps 100% output. In addition, PLATEN VALVE POSITION DETECT SENSOR and PLATEN VALVE HOME DETECT SENSOR cannot detect • SHAFT UNIT, PLATEN SHUTTER in constant time duration. |
| Remedy: | 1 Check the items below. a) Stain and/or damage of • DRIVE UNIT, PLATEN SHUTTER • PLATEN SHUTTER UNIT 1 b) Perform [DIAGNOSIS> I/O DISPLAY] to check PLATEN VALVE POSITION DETECT SENSOR and PLATEN VALVE HOME DETECT SENSOR operation. Clean unit and proper operation Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.) Stained or damaged unit or improper operation. a) Perform cleaning or replace the damaged unit. b) Replace PLATEN VALVE POSITION DETECT SENSOR or PLATEN VALVE HOME DETECT SENSOR. |
| Error code: | EC1B 2030 |
| Description: | Upper roll nip arm sensor non-detection (support number: 4801) |
| Causes: | UPPER ROLL NIP SENSOR cannot detect nip position when starting up or switching nip position. |
| Remedy: | 1 Check the items below. a) Foreign substances around upper DRIVE NIP ARM UNIT. b) Perform [DIAGNOSIS> I/O DISPLAY] to check UPPER ROLL NIP SENSOR operation. Appropriate Replace DRIVE NIP ARM UNIT. Inappropriate a) Remove the foreign substance. b) Replace UPPER ROLL NIP SENSOR. |
| Error code: | EC1B 2031 |
| Description: | Upper roll nip arm drive timeout (support number: 4801) |
| Causes: | Upper DRIVE NIP ARM UNIT does not complete driving within the scheduled time. |
| Remedy: | 1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance. |
| Error code: | EC1B 2032 |
| Description: | Upper roll nip arm drive overload (support number: 4801) |
| Causes: | The motor of upper DRIVE NIP ARM UNIT keeps 100% output for more than a specified duration. |
| Remedy: | 1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance. |
| Error code: | EC1B 2033 |
| Description: | Upper roll nip arm motor error (support number: 4801) |
| Causes: | At the timing when upper DRIVE NIP ARM UNIT drive timeout or drive overload occurs, firmware receives operation command. |
| Remedy: | 1 Check if foreign substances are adhering around upper DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance. |
| Error code: | EC1C 2034 |
| Description: | Lower roll nip arm sensor non-detection (support number: 4801) |
| Causes: | LOWER ROLL NIP SENSOR fails to detect nip position when starting up or shifting nip position. |
| Remedy: | 1 Check the items below. a) Foreign substances around lower DRIVE NIP ARM UNIT. b) Perform [DIAGNOSIS > I/O DISPLAY] to check LOWER ROLL NIP SENSOR operation. No foreign substance and proper operation Replace DRIVE NIP ARM UNIT. Foreign substance is adhering or improper operation a) Remove the foreign substance. b) Replace LOWER ROLL NIP SENSOR. |
| Error code: | EC1C 2035 |
| Description: | Lower roll nip arm drive timeout (support number: 4801) |
| Causes: | Lower DRIVE NIP ARM UNIT does not finish driving within the scheduled time. |
| Remedy: | 1 Check if foreign substances are adhering around lower DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance. |
| Error code: | EC1C 2036 |
| Description: | Lower roll nip arm drive overload (support number: 4801) |
| Causes: | The motor of lower DRIVE NIP ARM UNIT keeps 100% output for longer than the specified duration. |
| Remedy: | 1 Check if foreign substances are adhering around lower DRIVE NIP ARM UNIT. No foreign substance Replace DRIVE NIP ARM UNIT. Foreign substances are adhering Remove the foreign substances. |
| Error code: | EC1C 2037 |
| Description: | Lower roll nip arm motor error (support number: 4801) |
| Causes: | At the timing when lower DRIVE NIP ARM UNIT drive timeout or drive overload occurs, firmware receives operation command. |
| Remedy: | 1 Check if foreign substances are adhering around lower DRIVE NIP ARM UNIT. Without foreign substance Replace DRIVE NIP ARM UNIT. With foreign substances Remove the foreign substance. |
| Error code: | EC21 282D |
| Description: | Print head Si melting (reboot request) (support number: 140C) |
| Causes: | Si solution amount is more than the standard solution amount. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 282E |
| Description: | Print head Si melting (print head replacement request) (support number: 1403) |
| Causes: | The printer does not recover by rebooting after print head Si solution error. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F43 |
| Description: | Print head 640 nozzles complete non-ejection (support number: 1494) |
| Causes: | Non-ejection in 640 nozzles is detected through non-ejection detection. |
| Remedy: | 1 When the printer does not recover by rebooting, check if the ink is filled into tubes. Ink is filled Go to 2. Ink is not filled Replace the INK TUBE UNIT. 2 Perform deep cleaning, and print nozzle check pattern. Proper nozzle pattern Complete. Improper nozzle pattern Replace the print head. |
| Error code: | EC21 2F50 |
| Description: | VH leak at print head replacement (support number: 1477) |
| Causes: | VH leak is detected at print head replacement. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F51 |
| Description: | VH leak at starting up, cleaning, or print starting (support number: 4801) |
| Causes: | VH leak is detected at starting up, cleaning, and print starting. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F53 |
| Description: | VH leak at rebooting (support number: 1478) |
| Causes: | The printer does not recover by rebooting after the VH leak error at starting up, cleaning, or print starting. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F54 |
| Description: | Print head VH voltage abnormal (support number: 4801) |
| Causes: | Abnormal VH voltage of the print head is detected. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F56 |
| Description: | VHTR leak at print head replacement (support number: 1477) |
| Causes: | VHTR leak is detected at print head replacement. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F57 |
| Description: | VHTR leak error at starting up, cleaning, or print starting (support number: 4801) |
| Causes: | VHTR leakage is detected in starting up, cleaning, or print starting. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F58 |
| Description: | VHTR leak at rebooting (support number: 1478) |
| Causes: | The printer does not recover by rebooting after the VHTR leak error occurred in starting up, cleaning, or print starting. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F59 |
| Description: | Print head VHTR voltage abnormal (support number: 4801) |
| Causes: | Abnormal VHTR voltage of the print head is detected. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F5A |
| Description: | Print head VSH leak error at print head replacement (support number : 1477) |
| Causes: | VSH leak is detected at print head replacement. |
| Remedy: | 1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Go to 2. Abnormal • Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. • Problem in LONG FFC CHECK or CRC value changes after turning the printer off and back on Replace FLEXIBLE CABLE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Go to 4. 4 Replace the print head. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.) |
| Error code: | EC21 2F5B |
| Description: | VSH leak error at starting up, cleaning, and print starting. (support number : 4801) |
| Causes: | VSH leak is detected at starting up, cleaning, and print starting. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F5C |
| Description: | VSH leak error at rebooting. (support number : 1478) |
| Causes: | The printer does not recover by rebooting after VSH leak error at starting up, cleaning, and print starting. |
| Remedy: | 1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Go to 2. Abnormal • Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. • Problem in LONG FFC CHECK or CRC value changes after turning the printer off and back on Replace FLEXIBLE CABLE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Go to 4. 4 Replace the print head. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.) |
| Error code: | EC21 2F5D |
| Description: | Print head abnormal VSH voltage error (support number : 4801) |
| Causes: | Abnormal VSH voltage of the print head is detected. |
| Remedy: | 1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to check the result of LONG FFC CHECK and if CRC value changes after turning the printer off and back on (When CRC value changes, wires are broken). Without broken wires Go to 2. With broken wires Replace FLEXIBLE CABLE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Go to 4. 4 Replace the print head. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.) |
| Error code: | EC21 2F60 |
| Description: | H3V voltage abnormal at print head replacement (support number: 1477) |
| Causes: | Abnormal H3V voltage is detected at print head replacement. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F61 |
| Description: | H3V voltage abnormal at starting up, cleaning, or print starting (support number: 4801) |
| Causes: | Abnormal H3V voltage is detected at starting up, cleaning, or print starting. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F62 |
| Description: | H3V leak at rebooting (support number: 1478) |
| Causes: | The printer does not recover by rebooting after the H3V leak error at starting up, cleaning, or print starting. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F63 |
| Description: | Print head contact error at print head replacement (support number: 1479) |
| Causes: | Direct diode sensor detects print head contact failure at print head replacement. |
| Remedy: | 1 Remove the print head and check the condition of print head contacting part. Proper condition Go to 2. Improper condition Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 2 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to check the result of LONG FFC CHECK. Without broken wires Replace CARRIAGE UNIT. With broken wires Replace FLEXIBLE CABLE UNIT. |
| Error code: | EC21 2F64 |
| Description: | Print head contact error at starting up (support number: 4801) |
| Causes: | Direct diode sensor detects print head contact failure at print head replacement. |
| Remedy: | 1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Go to 2. Abnormal ¡¤¡¤Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. ¡¤¡¤Problem in LONG FFC CHECK Replace FLEXIBLE CABLE UNIT. 2 Remove the print head, and check the items below. a) Condition of the print head nozzle side surface. b) Condition of the print head contacting part Proper condition Go to 3 Abnormal condition a) Replace the print head. b) Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 3 Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F65 |
| Description: | Direct diode abnormal temperature error at print head replacement. (support number : 1477) |
| Causes: | Direct diode sensor detects abnormal value at print head replacement. |
| Remedy: | 1 Remove the print head and check the condition of print head contacting part. Proper condition Go to 2. Abnormal condition Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 2 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to check the result of LONG FFC CHECK and if CRC value changes after turning the printer off and back on (When CRC value changes, wires are broken). Without broken wires Replace CARRIAGE UNIT. With broken wires Replace FLEXIBLE CABLE UNIT. |
| Error code: | EC21 2F66 |
| Description: | Diode abnormal temperature error at starting up (support number : 4801) |
| Causes: | Direct diode sensor detects abnormal value at starting up. |
| Remedy: | 1 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Go to 2. Abnormal • Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. • Problem in LONG FFC CHECK or CRC value changes after turning the printer off and back on Replace FLEXIBLE CABLE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Go to 4. 4 Replace the print head. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT. (After replacement, perform PCB replacement mode and necessary adjustments.) |
| Error code: | EC21 2F67 |
| Description: | Print head H3V voltage abnormal during printing (support number: 4801) |
| Causes: | Abnormal H3V voltage of the print head is detected during printing. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK] to diagnose carriage system. No problem Go to 2. Problem in LONG FFC CHECK Replace CARRIAGE UNIT. 2 Remove the print head and check the condition of print head contacting part. Proper condition Replace the print head. Improper condition Go to 3. 3 Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC21 2F68 |
| Description: | Print head temperature error (reboot request) (support number : 4801) |
| Causes: | Print head temperature is detected more than the specified times. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F69 |
| Description: | Print head abnormal temperature error (print head replacement request) (support number : 1478) |
| Causes: | The printer does not recover by rebooting after print head abnormal temperature error. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F6D |
| Description: | Print head EEPROM checksum error 2 (support number: 140F) |
| Causes: | Abnormity is detected in checksum judgement of EEPROM at print head installation and starting up. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F6E |
| Description: | Print head abnormal circuit error (reboot request) (support number : 4801) |
| Causes: | Print head abnormal temperature is detected more than the specified times. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F6F |
| Description: | Print head abnormal circuit error (print head replacement request) (support number : 1478) |
| Causes: | The printer does not recover by rebooting after print head abnormal circuit error. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F70 |
| Description: | Print head diode temperature abnormal (reboot request) (support number: 1408) |
| Causes: | Abnormal temperature of the diode is detected at diode correction. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F71 |
| Description: | Print head diode temperature unstable (support number: 1409) |
| Causes: | Diode temperature is detected to be unstable at diode correction. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F72 |
| Description: | Print head diode correction error (reboot request) (support number: 140A) |
| Causes: | Abnormal value is detected at diode correction. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F73 |
| Description: | Print head diode temperature abnormal (print head replacement request) (support number: 1408) |
| Causes: | The printer does not recover by rebooting after this error. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F74 |
| Description: | Print head diode temperature unstable (print head replacement request) (support number: 1409) |
| Causes: | The printer does not recover by rebooting after this error. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F75 |
| Description: | Print head diode correction error (print head replacement request) (support number: 140A) |
| Causes: | The printer does not recover by rebooting after this error. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F76 |
| Description: | Print head abnormal temperature rising error H (reboot request) (support number : 5200) |
| Causes: | Abnormal temperature rising is detected from heater board at home position side. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F77 |
| Description: | Print head abnormal temperature rising error M (reboot request) (support number : 5200) |
| Causes: | Abnormal temperature rising is detected from heater board at the center of the print head. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F78 |
| Description: | Print head abnormal temperature rising error A (reboot request) (support number : 5200) |
| Causes: | Abnormal temperature rising is detected from heater board at away position side. (support number : 5200) * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Reboot the printer. |
| Error code: | EC21 2F79 |
| Description: | Print head abnormal temperature rising error H (reboot request) (support number : 1478) |
| Causes: | The printer does not recover by rebooting after print head abnormal temperature rising error H. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F7A |
| Description: | Print head abnormal temperature rising error M (reboot request) (support number : 1478) |
| Causes: | The printer does not recover by rebooting after print head abnormal temperature rising error M. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F7B |
| Description: | Print head abnormal temperature rising error A (reboot request) (support number : 1478) |
| Causes: | The printer does not recover by rebooting after print head abnormal temperature rising error A. * After connecting the flexible cable, when this error occurs at printer rebooting, the cause is connection of the FLEXIBLE CABLE UNIT. Check the cable connection, and reboot the printer. |
| Remedy: | 1 Replace the print head. |
| Error code: | EC21 2F7D |
| Description: | Print head contact error before non-ejection detection (support number: 4801) |
| Causes: | Sending command to the print head is disabled. |
| Remedy: | 1 Remove the print head and check the condition of print head contacting part. Proper condition Go to 2. Abnormal condition Clean the surface of the print head contacting part. (The waste cloth without a nap must be used.) 2 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Replace the print head. Abnormal • Problem in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. • Problem in LONG FFC CHECK Replace FLEXIBLE CABLE UNIT. |
| Error code: | EC22 2F30 |
| Description: | Head management sensor position adjustment error (support number: 4801) |
| Causes: | Adjusting head management sensor position is failed. |
| Remedy: | 1 Check if the ink is filled into ink tubes. Ink is filled Go to 2. Ink is not filled Perform [DIAGNOSIS > PURGE CHECK] to diagnose ink vacuum of PURGE UNIT. PURGE UNIT ink vacuum diagnosis Proper operation Perform deep cleaning and fill the ink. When the ink vacuum does not recover, replace the print head. Abnormal operation Replace PURGE UNIT. 2 Print user nozzle check pattern or service nozzle check pattern to check the nozzle condition. (Check if blur or non-ejection appears at the top and bottom edge line of the nozzle check pattern.) Appropriate condition Replace HEAD MANAGEMENT SENSOR UNIT. Abnormal condition Perform deep cleaning and fill the ink. When the ink vacuum does not recover, replace the print head. |
| Error code: | EC22 2F47 |
| Description: | Head management sensor unit failure (support number: 4801) |
| Causes: | The head management sensor unit is detected to be faulty at starting up or nonejection detection. |
| Remedy: | 1 Check the items below. a) Adherence of paper dust and hairs on the HEAD MANAGEMENT SENSOR UNIT. b) Adherence or laying-up of large amount of ink mist on the HEAD MANAGEMENT SENSOR UNIT. c) Connector condition. Appropriate condition and proper connection Go to 2. Inappropriate condition or improper connection a) Remove it. b) Perform cleaning or replace HEAD MANAGEMENT SENSOR UNIT. c) Connect the connector. 2 Check if the fuse (FU5202) on MAIN PCB UNIT is disconnected. Connected Replace HEAD MANAGEMENT SENSOR UNIT. Disconnected Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC22 4001 |
| Description: | End-of-life of head management sensor unit (support number: 5B16) Memo : Remove the error in service mode after handling. |
| Causes: | Ink amount in the head management sensor exceeds the threshold. |
| Remedy: | 1 Replace HEAD MANAGEMENT SENSOR UNIT. |
| Error code: | EC23 260E |
| Description: | Gap adjustment error (support number: 4801) |
| Causes: | Abnormity is detected at GAP adjustment. |
| Remedy: | 1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT. Improper connection Connect the cable. |
| Error code: | EC23 2F11 |
| Description: | Multi sensor bus communication error (support number: 4801) |
| Causes: | Communicating with multi sensor related hard ware, such as LED driver and multi sensor EEPROM, is failed. |
| Remedy: | 1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT*. Improper connection Connect the cable. *This error is caused by multi sensor malfunction. Communication error of other ICs is indicated when communication failure occurs, since confirmation of communication with other ICs in the carriage is performed prior to confirmation of communication of the multi sensor. |
| Error code: | EC23 2F18 |
| Description: | Carriage board I2C bus communication error (support number: 4801) |
| Causes: | I2C writing and reading to ICs on the carriage board is failed. |
| Remedy: | 1 Perform [DIAGNOSIS > CR SYSTEM CHECK], and check LONG FFC CHECK result and the CRC value change before and after turning off and on the power. (The value change is indicating broken wire.) Normal result Replace CARRIAGE UNIT. Abnormal result Replace MAIN PCB UNIT. |
| Error code: | EC23 2F32 |
| Description: | Multi sensor error (support number: 4801) |
| Causes: | Abnormity is detected in multi sensor EEPROM reading at each automatic adjustment, paper edge detection, GAP adjustment, and starting up. |
| Remedy: | 1 Check the cable connection of MULTI SENSOR UNIT. Proper connection Replace MULTI SENSOR UNIT. Improper connection Connect the cable. |
| Error code: | EC24 4049 |
| Description: | Abnormal temperature by temperature and humidity sensor (support number: 8200) Memo: Remove the error in service mode after handling. |
| Causes: | Abnormity is detected at reading temperature |
| Remedy: | 1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable. |
| Error code: | EC24 404A |
| Description: | Abnormal humidity by temperature and humidity sensor (support number: 8200) Memo: Remove the error in service mode after handling. |
| Causes: | Abnormity is detected at reading humidity. |
| Remedy: | 1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable. |
| Error code: | EC24 404B |
| Description: | Temperature and humidity sensor non-connection (support number: 8200) Memo: Remove the error in service mode after handling. |
| Causes: | Abnormity is detected at reading temperature and humidity. |
| Remedy: | 1 Check the cable connection of SENSOR, HUMIDITY. Proper connection Replace SENSOR, HUMIDITY. Improper connection Connect the cable. |
| Error code: | EC25 2F16 |
| Description: | Mist fan error (support number: 4801) |
| Causes: | Abnormity is detected at reading humidity. |
| Remedy: | 1 Check the cable connection of MIST FAN. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace EXHAUST MIST DUCT UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC25 4001 |
| Description: | End-of-life of mist collecting duct (support number: 5B20) Memo: Remove the error in service mode after handling. |
| Causes: | Ink amount in the mist collecting duct exceeds the threshold. |
| Remedy: | 1 Replace EXHAUST MIST DUCT UNIT. |
| Error code: | EC31 2F09 |
| Description: | Wiper blade encoder and motor error (support number: 4801) |
| Causes: | The encoder does not detect the wiper moved to the specified position. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substances Go to 2. With foreign substances Remove the foreign substances. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck operation. Improper operation Replace PURGE UNIT. |
| Error code: | EC31 2F10 |
| Description: | Wiper blade motor overload (support number: 4801) |
| Causes: | The motor keeps 100% output. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substances Go to 2. With foreign substances Remove the foreign substances. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck operation. Improper operation Replace PURGE UNIT. |
| Error code: | EC31 2F1B |
| Description: | Wiper blade position detecting sensor error (support number: 4801) |
| Causes: | WIPER POSITION SENSOR does not detect wiper position despite having moved the wiper to the specified position. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substances Go to 2. With foreign substances Remove the foreign substances. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck operation. Improper operation Replace PURGE UNIT. |
| Error code: | EC31 2F1C |
| Description: | Purge main cam sensor error (support number: 4801) |
| Causes: | The following failure is detected. - Initialization of purge main cam position is failed. - Moving CARRIAGE UNIT to the specified position is disabled when capping. |
| Remedy: | 1 Check the items below. a) The foreign substances such as paper debris are adhering around PURGE UNIT. b) Scratch or stain on SCALE, LINER. Without paper debris, scratch, or stain Go to 2. With paper debris, scratch, or stain a) Remove the foreign substance. b) Perform cleaning or replace SCALE, LINEAR. 2 After unlocking CARRIAGE UNIT with [FUNCTION > CR UNLOCK], perform [FUNCTION > CR LOCK] to check CARRIAGE UNIT lock operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT. |
| Error code: | EC31 2F1D |
| Description: | Purge motor error (support number: 4801) |
| Causes: | The motor does not operate. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT. |
| Error code: | EC31 2F1E |
| Description: | Purge motor overload (support number: 4801) |
| Causes: | The motor keeps 100% output, or PURGE MOTOR ENCODER cannot be read. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT, and also check the connector connection. Proper connection without foreign substance Go to 2. With foreign substances or improper connection Remove the foreign substance or connect the connector properly. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT. |
| Error code: | EC31 2F1F |
| Description: | Pump roller position detecting sensor error (support number: 4801) |
| Causes: | The PUMP ROLLER SENSOR fails to detect pump rolling position when driving the pump. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace PURGE UNIT. |
| Error code: | EC31 2F22 |
| Description: | Purge motor drive timeout (support number: 4801) |
| Causes: | The purge motor drive does not complete the specified operation within the specified time. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace the PURGE UNIT. |
| Error code: | EC31 2F23 |
| Description: | Wiper blade motor drive timeout (support number: 4801) |
| Causes: | The purge motor drive does not complete the specified operation within the specified time. |
| Remedy: | 1 Check if the foreign substances such as paper debris are adhering around PURGE UNIT. Without foreign substance Go to 2. With foreign substances Remove the foreign substance. 2 Perform [DIAGNOSIS > PURGE CHECK > INITIALIZE CHECK] to check purge unit operation. Proper operation Reboot and recheck the operation. Abnormal operation Replace the PURGE UNIT. |
| Error code: | EC31 2F94 |
| Description: | Carriage obstacle error (support number: 4801) |
| Causes: | When the detected value by acceleration sensor exceeds the threshold. In addition, is in the opposite direction of CARRIAGE UNIT scanning direction. |
| Remedy: | 1 Check the items below. a) The foreign substances such as paper debris around PURGE UNIT. b) The purge lock pin to strikes to CARRIAGE UNIT during CARRIAGE UNIT operation. No foreign substance and the purge lock pin does not strike Go to 2. Foreign substance is adhering or the purge lock pin strikes a) Remove the foreign substance. b) Replace the PURGE UNIT. |
| Error code: | EC31 4001 |
| Description: | End-of-life of purge unit (support number: 5C00) Memo : Remove the error in service mode after handling. |
| Causes: | The purge unit lifespan runs out. |
| Remedy: | 1 Replace the PURGE UNIT. |
| Error code: | EC32 4001 |
| Description: | End-of-life of tube unit (support number: B510) Memo : Remove the error in service mode after handling. |
| Causes: | The amount of carriage scan time exceeds the threshold, and the tube unit lifespan runs out. |
| Remedy: | 1 Replace the INK TUBE UNIT. |
| Error code: | EC33 2601 |
| Description: | Timeout of left or right ink supply choke valve driving (support number: 4801) |
| Causes: | The choke valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the RIGHT CHOKE VALVE POSITION SENSOR and the LEFT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R. Abnormal operation Replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R. |
| Error code: | EC33 2604 |
| Description: | Timeout error of left and right agitation valve drive (support number : 4801) |
| Causes: | The agitation valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the left and right agitation valve position sensor operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the SUB INK TANK UNIT L and the SUB INK TANK UNIT R. Abnormal operation Replace the SUB INK TANK UNIT L and the SUB INK TANK UNIT R. |
| Error code: | EC33 2F3A |
| Description: | Left or right ink valve motor error (support number: 4801) |
| Causes: | Encoder value of the left and right ink valve motor is not detected. |
| Remedy: | 1 Replace the INK SUPPLY TANK UNIT L and INK SUPPLY TANK UNIT R. |
| Error code: | EC33 402x |
| Description: | Choke valve leak at initial ink filling (support number: 5A60) Memo : Remove the error in service mode after handling. |
| Causes: | The ink level detection pin detects ink filling failure of the sub tank. Reference: Ink colors are identified with the last number of detail codes. |
| Remedy: | 1 Replace the SUB INK TANK UNIT that ink filling error occurred. (Disassembly & Reassembly for SUB INK TANK UNIT R) |
| Error code: | EC34 2602 |
| Description: | Right choke valve drive timeout (support number: 4801) |
| Causes: | The choke valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the RIGHT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT R. Abnormal operation Replace the INK SUPPLY TANK UNIT R. |
| Error code: | EC34 2605 |
| Description: | Right agitation valve drive timeout (support number: 4801) |
| Causes: | The agitation valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the RIGHT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the SUB INK TANK UNIT R. Abnormal operation Replace the SUB INK TANK UNIT R. |
| Error code: | EC34 2F3B |
| Description: | Right ink valve motor error (support number: 4801) |
| Causes: | Encoder value of the right ink valve motor is not detected. |
| Remedy: | 1 Replace the INK SUPPLY TANK UNIT R. |
| Error code: | EC35 2603 |
| Description: | Left choke valve drive timeout (support number: 4801) |
| Causes: | The choke valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the LEFT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the INK SUPPLY TANK UNIT L. Abnormal operation Replace the INK SUPPLY TANK UNIT L. |
| Error code: | EC35 2606 |
| Description: | Timeout error of left agitation valve drive (support number : 4801) |
| Causes: | The agitation valve does not complete driving within the scheduled time. |
| Remedy: | 1 Perform [DIAGNOSIS > I/O DISPLAY] to check the LEFT CHOKE VALVE POSITION SENSOR operation. Proper operation Reboot and recheck the operation. When the printer does not recover, drive system overload is suspected. In this case, replace the SUB INK TANK UNIT L. Abnormal operation Replace the SUB INK TANK UNIT L. |
| Error code: | EC35 2F3C |
| Description: | Left ink valve motor error (support number: 4801) |
| Causes: | Encoder value of the left ink valve motor is not detected. |
| Remedy: | 1 Replace the INK SUPPLY TANK UNIT L. |
| Error code: | EC3F 2F40 |
| Description: | Complete non-ejection in all colors through non-ejection detection (support number: 1492) |
| Causes: | Complete non-ejection in all colors through non-ejection detection. |
| Remedy: | 1 Check the items below. a) Foreign substances such as paper debris around HEAD MANAGEMENT SENSOR UNIT. b) Tubes are filled by ink. No foreign substances and ink is filled Go to 2*. Foreign substances are adhering or tubes are not filled by ink. a) Remove the foreign substance. b) Go to 3. *There is little possibility of print head contact failure factor (because print head contact failure is checked by the automatic diagnosis at print head installation or before performing non-ejection detection). 2 Check the items below. a) Whether the service nozzle check pattern can be printed. b) Perform [DIAGNOSIS > CR SYSTEM CHECK] , and check LONG FFC CHECK result. Printable without broken wires Replace HEAD MANAGEMENT SENSOR UNIT. Not printable or broken wires a) Replace the print head. b) Replace the CARRIAGE UNIT. 3 Perform [DIAGNOSIS > PURGE CHECK > PRESSURE CHECK] to check vacuum operation of PURGE UNIT. Proper operation Replace the INK TUBE UNIT. Abnormal operation Replace the PURGE UNIT. |
| Error code: | EC3F 2F41 |
| Description: | Complete non-ejection in one color (support number: 1492) |
| Causes: | Non-ejection in all nozzles of the one color is detected through non-ejection detection after cleaning. |
| Remedy: | 1 Check if the ink is filling into tubes. Ink is filled Go to 2. (Insufficient ink in the print head or print head defect is suspected.) Ink is not filled Go to 3. 2 Perform deep cleaning and print nozzle check pattern. Appropriate condition Replace the ink supply tank unit that does not have ink filled in the tube. Abnormal condition Replace the print head. |
| Error code: | EC3F 402F |
| Description: | Ink vacuum error at initial ink filling. (support number : B510) Memo : Remove the error in service mode when handling is completed. |
| Causes: | After filling ink to the sub tank, ink filling into the tubes and the print head fails. |
| Remedy: | 1 Check if ink is filling each tube and check ink filling condition by each cap. Not ink filling failure by each cap Go to 2. Ink filling failure by each cap Replace the PURGE UNIT. <The places to check ink filling condition of ink tubes> <The ink to be vacuumed by each cap> 2 Perform [FUNCTION > TEMPORARY HEAD REPLACEMENT] and remove the print head. Install the other print head. Then, check the installation function. Proper function Replace the print head. Improper function Go to 3. 3 Replace the TUBE UNIT. The problem is resolved Complete. The problem is not resolved Replace the sub tank unit, the SUB INK TANK UNIT L or the SUB INK TANK UNIT R, of the color that ink has not been filled. |
| Error code: | EC41 4001 |
| Description: | End-of-life of SUCTION FAN UNIT (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in SUCTION FAN UNIT is detected. |
| Remedy: | 1 Replace the SUCTION FAN UNIT. |
| Error code: | EC43 4001 |
| Description: | End-of-life of WASTE INK BOX UNIT, HP (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in WASTE INK BOX UNIT, HP is detected. |
| Remedy: | 1 Replace the WASTE INK BOX UNIT, HP. |
| Error code: | EC44 4001 |
| Description: | End-of-life of WASTE INK BOX UNIT, CENTER (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in WASTE INK BOX UNIT, CENTER is detected. |
| Remedy: | 1 Replace the WASTE INK BOX UNIT, CENTER. |
| Error code: | EC45 4001 |
| Description: | End-of-life of waste ink absorber unit C (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in WASTE INK ABSORBER UNIT C is detected. |
| Remedy: | 1 Replace the WASTE INK ABSORBER UNIT C. |
| Error code: | EC46 4001 |
| Description: | Ink filled up in waste ink absorber unit D (support number : 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in WASTE INK ABSORBER UNIT D is detected. |
| Remedy: | 1 Replace the WASTE INK ABSORBER UNIT D. |
| Error code: | EC47 4001 |
| Description: | End-of-life of WASTE INK BOX UNIT, BP (support number: 5B20) Memo : Remove the error in service mode after handling. |
| Causes: | Ink filled up in WASTE INK BOX UNIT, BP is detected. |
| Remedy: | 1 Replace the WASTE INK BOX UNIT, BP. |
| Error code: | EC48 4001 |
| Description: | End-of-life of MCG GUIDE UNIT (support number: 5B21) Memo : Remove the error in service mode after handling. |
| Causes: | Ink full in the MCG GUIDE UNIT of the maintenance cartridge is detected.* *Without having the maintenance cartridge installed, when the waste ink flows into the maintenance cartridge, the counter counts. (This case is not usually happens.) |
| Remedy: | 1 Replace the MCG GUIDE UNIT. |
| Error code: | EC51 2F07 |
| Description: | USB Vbus overcurrent (support number: 9000) |
| Causes: | Vbus overcurrent is detected. |
| Remedy: | 1 Reboot. |
| Error code: | EC51 2F14 |
| Description: | Main PCB I2C bus error (support number: 4801) |
| Causes: | Abnormal checksum value of the ink agitation timer or ink cleaning timer is detected, or accessing DA converter is disabled. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 2F15 |
| Description: | Unable to allocate memory (support number: 4801) |
| Causes: | Acquisition of OS memory pool packet is disabled. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments.. |
| Error code: | EC51 2F38 |
| Description: | Access cover open error at the cover locking (support number: 1214) |
| Causes: | Cover open is detected when the access cover is being locked. |
| Remedy: | 1 Close the access cover, and reboot. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 2FDD |
| Description: | Left ink level detection error (support number: 4801) |
| Causes: | Inactivation of the ink level detection pin of the sub ink tank in INK SUPPLY TANK UNIT L is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.) |
| Remedy: | 1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT*. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 2FDE |
| Description: | Right ink level detection error (support number: 4801) |
| Causes: | Inactivation of the ink level detection pin of the sub ink tank in INK SUPPLY TANK UNIT R is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.) |
| Remedy: | 1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT*. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 2FDF |
| Description: | Left and right ink level detection error (support number: 4801) |
| Causes: | Inactivation of the ink level detection pin of the sub ink tank in the INK SUPPLY TANK UNIT L is detected, while activation of the ink level detection pin of the ink tank is detected. (It occurs with cable connection failure. This state does not normally occur.) |
| Remedy: | 1 Check the connection of the MAIN PCB UNIT. Proper connection Replace MAIN PCB UNIT*. Improper connection Connect the connector. The location to check the connection of the left MAIN PCB UNIT. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3000 |
| Description: | Network sub-system start-up error (support number: 6900) |
| Causes: | Starting up sequence of Network sub-system is failed. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. |
| Error code: | EC51 3001 |
| Description: | Network sub-system timeout (support number: 6901) |
| Causes: | Network sub system does not respond. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. |
| Error code: | EC51 3004 |
| Description: | Wired LAN driver error (support number: 6920) |
| Causes: | The fatal error occurs in the ethernet driver. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3005 |
| Description: | Wired LAN hardware error (support number: 6921) |
| Causes: | Ethernet driver is physically broken. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the connection of the I/F PCB UNIT and the MAIN PCB UNIT. The problem is resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is not resolved Connect the I/F PCB UNIT to the MAIN PCB UNIT. |
| Error code: | EC51 3006 |
| Description: | Other network sub-system errors (support number: 6902) |
| Causes: | Starting up sequence of network sub-system fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3100 |
| Description: | USB control-out bus error (support number: 6930) |
| Causes: | Bus error occurs at USB control-out end point. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3101 |
| Description: | USB control-in bus error (support number: 6931) |
| Causes: | USB control-in end point bus error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3102 |
| Description: | USB print bulk-out bus error (support number: 6932) |
| Causes: | Bus error occurs at print bulk-out end point. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When proper connection and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3103 |
| Description: | USB print bulk-in bus error (support number: 6933) |
| Causes: | Bus error occurs at print bulk-in end point. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When connection is proper and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3104 |
| Description: | USB sub-system firmware error (support number: 6940) |
| Causes: | USB firm error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3105 |
| Description: | USB sub-system command error (support number: 6941) |
| Causes: | USB command error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Check the cable connection and if the cable in use supports USB2.0. When connection is proper and USB2.0 is supported, reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3106 |
| Description: | USB sub-system timeout (support number: 6942) |
| Causes: | USB watchdog error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3107 |
| Description: | USB sub-system data copy error (support number: 6943) |
| Causes: | USB-Relax firmware data copy error occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3108 |
| Description: | USB sub-system instruction error (support number: 6944) |
| Causes: | USB-Relax firmware instruction copy error is occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3109 |
| Description: | USB sub-system not started properly (support number: 6945) |
| Causes: | Boot error of USB-Relax firmware occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3110 |
| Description: | USB sub-system improper timeout setting (support number: 6946) |
| Causes: | Initial value set error of USB-Relax firmware watchdog occurs. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3300 |
| Description: | Firmware model error – before writing (support number : 4940) |
| Causes: | The printer receives firmware for a different model at firmware update. |
| Remedy: | 1 Install the correct model firmware. |
| Error code: | EC51 3301 |
| Description: | Sub-chip connection error (support number: 4801) |
| Causes: | When starting up the printer or returning from power saving mode, connecting to sub-chip fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3302 |
| Description: | Sub-chip initialization error (support number: 4801) |
| Causes: | When starting up the printer or returning from power saving mode, initialization of the sub-chip fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. Memo: If the error occurred after reseating the flexible cables, check the condition of flexible cable connection. |
| Error code: | EC51 3303 |
| Description: | Sub-chip firmware loading error (support number: 4801) |
| Causes: | When starting up the printer or returning from power saving mode, downloading sub-chip firmware fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3304 |
| Description: | Media updating failure (support number: 4905) |
| Causes: | Updating the printer media information fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Update the printer media information with Media Configuration Tool. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3306 |
| Description: | NAND file system initialization error (support number: 4905) |
| Causes: | When starting up the printer or returning from power saving mode, initialization of NAND file system fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3307 |
| Description: | NAND file system unformatted (support number: 4905) |
| Causes: | When starting up the printer or returning from power saving mode, formatting of NAND file system fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3308 |
| Description: | Checksum error at firmware update (support number: 4905) |
| Causes: | Checksum of the firmware sent at firmware updating does not match. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 3309 |
| Description: | Memory allocation failure at firmware update (support number: 4905) |
| Causes: | Securing the operation area in RAM during firmware updating fails. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 330A |
| Description: | Firmware size error (support number: 4905) |
| Causes: | The size information described in the received firmware data and the actual received size does not match at firmware updating. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4041 |
| Description: | Deletion failure in main PCB SROM (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Deletion of the corresponding area in SROM during firmware updating fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4042 |
| Description: | Writing failure in main PCB SROM (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Writing to SROM during firmware updating fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4045 |
| Description: | Main PCB EEPROM error (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Abnormity is detected when information is written to the main PCB EEPROM. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4046 |
| Description: | Main PCB failure in NAND flash deletion (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Deletion of the corresponding area in NAND flash during firmware updating fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT (Disassembly & Reassembly for 24. model, for 36. model, for 44. model). • After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4047 |
| Description: | Writing failure in main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Writing to NAND flash during firmware updating fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 404C |
| Description: | Serial number data mismatch (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Mismatch of Serial number data in the BACKUP PCB UNIT and the MAIN PCB UNIT is detected in start-up of the printer. |
| Remedy: | 1 This error occurs after MAIN PCB UNIT replacement Go to 2. This error occurs without performing MAIN PCB UNIT replacement Go to 3. 2 Start up the printer in service mode. Perform PCB replacement mode. (Automatic transformation from service mode to PCB replacement mode in start-up.) 3 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Put back the MAIN PCB UNIT, the one that has been installed before the replacement, and replace the BACKUP PCB UNIT. |
| Error code: | EC51 404D |
| Description: | Model ID mismatch (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | When starting up the printer, model ID mismatch between MAIN PCB UNIT and BACKUP PCB UNIT is detected. |
| Remedy: | 1 This error occurs after MAIN PCB UNIT replacement Go to 2. This error occurs without performing MAIN PCB UNIT replacement Go to 3. This error occurs after replacing to the BACKUP PCB UNIT that has been installed to the other model Replace with the new BACKUP PCB UNIT. 2 Start up the printer in service mode. Perform PCB replacement mode. (Automatic transformation from service mode to PCB replacement mode at starting up.) 3 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Put back the MAIN PCB UNIT, the one that has been installed before the replacement, and replace the BACKUP PCB UNIT. |
| Error code: | EC51 404E |
| Description: | Main PCB EEPROM error (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Access to the main PCB EEPROM fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4070 |
| Description: | Main PCB NAND flash ECC error (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | ECC error in NAND flash occurs during firmware updating. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4071 |
| Description: | Initialization failure in main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | When starting up the printer or returning from power saving mode, initialization of NAND flash fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 4072 |
| Description: | Format failure in Main PCB NAND flash (support number: 6820) Memo: Remove the error in service mode when handling is completed. |
| Causes: | When starting up the printer or returning from power saving mode, formatting of NAND flash fails. |
| Remedy: | 1 Reinstall the firmware. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC51 5001 |
| Description: | Start-up disabled (support number: 7050) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Starting up the printer fails. |
| Remedy: | 1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.) |
| Error code: | EC51 5002 |
| Description: | Start-up disabled (support number: 7051) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Starting up the printer fails. |
| Remedy: | 1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.) |
| Error code: | EC51 5003 |
| Description: | Start-up disabled (support number: 7052) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Starting up the printer fails. |
| Remedy: | 1 Check cable connection to the MAIN PCB UNIT. Proper connection Go to 2. Improper connection Connect the cable. 2 Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. The problem is resolved Complete. The problem is not resolved Replace the ID PCB UNIT. (For how to order, ask sales companies in each region.) |
| Error code: | EC52 4038 |
| Description: | Abnormal power supply voltage in standby or printing (support number: 9110) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Power supply from the power supply unit stops in standby or printing. |
| Remedy: | 1 Reconnect after unplugging the power cable from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC52 4039 |
| Description: | Abnormal power supply voltage in VH leak detection (support number: 9110) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Power supply from the power supply unit stops in leak detection. |
| Remedy: | 1 Reconnect after unplugging the power cable from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC54 290A |
| Description: | Hard disk unconnected (support number: 4801) |
| Causes: | Hard disk detection at start-up fails. |
| Remedy: | 1 Check if the hard disk cable is connected to the MAIN PCB UNIT. Connected Go to 2. Disconnected Connect the cable. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the hard disk cable. The problem is resolved Complete. The problem is not resolved Go to 3. 3 Replace the POWER SUPPLY UNIT. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC54 401A |
| Description: | Hard disk reading/writing error (support number: 7001) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Reading/writing to the hard disk is disabled. |
| Remedy: | 1 Replace the hard disk cable. The problem is resolved Complete. The problem is not resolved Go to 2. 2 Replace the hard disk. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC54 405A |
| Description: | Hard disk capacity mismatch (support number: 7003) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Hard disk capacity difference is detected at start-up. |
| Remedy: | 1 Replace the hard disk. |
| Error code: | EC54 405B |
| Description: | Hard disk model mismatch (support number: 7004) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Hard disk model ID mismatch is detected at start-up. |
| Remedy: | 1 Replace the hard disk. |
| Error code: | EC55 2F20 |
| Description: | Flexible cable connection error (support number: 4801) |
| Causes: | Abnormity, left connection, or inappropriate connection in flexible cable connection between MAIN PCB UNIT and CARRIAGE UNIT was detected. |
| Remedy: | 1 Check the flexible cable connection. Proper connection Replace the CARRIAGE UNIT. Improper connection Connect the flexible cable properly. The problem is not resolved Go to 2. 2 Reconnect the power cable after unplugging from the AC outlet for ten seconds or longer. The problem is resolved Complete. The problem is not resolved Replace the POWER SUPPLY UNIT. |
| Error code: | EC56 2FE0 |
| Description: | Sub-ink tank unit power supply error (support number: 6502) |
| Causes: | The power is not supplied to ink tank ROMs. |
| Remedy: | 1 Check the MAIN PCB UNIT cable connection. Proper connection Go to 2. Improper connection Connect the cable. 2 Check if the ink tank is empty. Not empty Replace the ink tank unit (replacement procedure for INK SUPPLY TANK UNIT L, for INK SUPPLY TANK UNIT R). Empty Replace the ink tank. |
| Error code: | EC57 4040 |
| Description: | RTC time unknown (support number: 6702) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Unset of GMT in RTC is detected at printer start-up in user mode. |
| Remedy: | 1 Check if the battery is mounted in the MAIN PCB UNIT. Battery is mounted Replace the battery and set GMT time by [OTHERS>RTC SETTING] GMT. Battery is not mounted Remount the battery and set GMT time by [OTHERS>RTC SETTING]. GMT time = Greenwitch Mean Time |
| Error code: | EC57 404F |
| Description: | RTC non-connection (support number: 6700) Memo: Remove the error in service mode when handling is completed. |
| Causes: | Reading / writing to RTC data is disabled. |
| Remedy: | 1 Reboot. The problem is resolved Complete. The problem is not resolved Replace MAIN PCB UNIT*. *After replacement, perform PCB replacement mode and necessary adjustments. |
| Error code: | EC58 2F12 |
| Description: | Backup PCB EEPROM error (support number: 4801) |
| Causes: | Reading / writing to BACKUP PCB UNIT EEPROM is disabled. |
| Remedy: | 1 Check the cable connection. Proper connection Replace the BACKUP PCB UNIT. Improper connection Connect the cable. |
| Error code: | EC59 3002 |
| Description: | Wireless LAN device non-connection (support number: 6910) |
| Causes: | Wireless LAN device is not recognized. |
| Remedy: | 1 Check the WIRELESS LAN PCB UNIT flexible cable connection Proper connection Replace the WIRELESS LAN PCB UNIT. Improper connection Connect the flexible cable. |
| Error code: | EC59 3003 |
| Description: | Wireless LAN hardware error (support number: 6911) |
| Causes: | The wireless LAN device is physically broken. |
| Remedy: | 1 Check the WIRELESS LAN PCB UNIT flexible cable connection Proper connection Replace the WIRELESS LAN PCB UNIT. Improper connection Connect the flexible cable. |
| Error code: | FF0000 2E3F |
| Description: | Paper feeding failure (other) (support number: 1300) |
| Causes: | Paper jam error other than above cases occurs. |
| Remedy: | 1 Release the release lever. Reload the paper. (Check remained paper pieces and check the paper tip condition.) 2 Check other suspected cause. • Media related cause. (size, media type mismatch, turn-up at the tip of the paper) • Curly bottom tip of the roll paper. • Avoid the paper with strong stiffness or heavy roll paper. |
Парткод
Название
CANON MC-30 Емкость для отработанных чернил
CANON PFI-1700MBK Картридж черный матовый (700 ml)
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CANON PFI-1700M Картридж пурпурный (700 ml)
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CANON PFI-1700PC Картридж фото голубой (700 ml)
CANON PFI-1700PM Картридж фото пурпурный (700 ml)
CANON PFI-1700GY Картридж серый (700 ml)
CANON PFI-1700PGY Картридж фото серый (700 ml)
CANON PFI-1700R Картридж красный (700 ml)
CANON PFI-1700B Картридж синий (700 ml)
CANON PFI-1700CO Оптимизатор глянца (700 ml)
CANON PFI-1300MBK Картридж черный матовый (330 ml)
CANON PFI-1300PBK Картридж фото черный (330 ml)
CANON PFI-1300C Картридж голубой (330 ml)
CANON PFI-1300M Картридж пурпурный (330 ml)
CANON PFI-1300Y Картридж желтый (330 ml)
CANON PFI-1300PC Картридж фото голубой (330 ml)
CANON PFI-1300PM Картридж фото пурпурный (330 ml)
CANON PFI-1300GY Картридж серый (330 ml)
CANON PFI-1300R Картридж красный (330 ml)
CANON PFI-1300B Картридж синий (330 ml)
CANON PFI-1300CO Оптимизатор глянца (330 ml)
CANON PFI-1100MBK Картридж черный матовый (160 ml)
CANON PFI-1100PBK Картридж фото черный (160 ml)
CANON PFI-1100C Картридж голубой (160 ml)
CANON PFI-1100M Картридж пурпурный (160 ml)
CANON PFI-1100Y Картридж желтый (160 ml)
CANON PFI-1100PC Картридж фото голубой (160 ml)
CANON PFI-1100PM Картридж фото пурпурный (160 ml)
CANON PFI-1100GY Картридж серый (160 ml)
CANON PFI-1100PGY Картридж фото серый (160 ml)
CANON PFI-1100R Картридж красный (160 ml)
CANON PFI-1100B Картридж синий (160 ml)
CANON PFI-1100CO Оптимизатор глянца (160 ml)
